Security Dispatcher
Dispatcher job in Sandy Springs, GA
Title: Security Dispatcher
Industry: Hospital
Shift: Fulltime and Part time/Weekend work available!
Duration: 4-month contract to hire
Pay rate: $23.50
Job description:
Ensure the safety and security of staff, patients, visitors, and property by following established protocols and providing dispatch support.
Must haves
2+ years of security dispatch experience in a high pressure environment
Great communication skills & professionalism
Empathetic personality & ability to de-escalate high pressure situations
Experience with event tracking software systems for documentation (NCIC, Revolver, OmniGo, CAD systems, etc)
Microsoft Office Suite Proficiency
Leadership personality - Ability to take charge
Ability to think critically and proactively
Great customer service
Growth mindset
Coordinator, Dispatch
Dispatcher job in Austell, GA
Description - External is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: * Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
* Get paid early. Get paid fast.
* 401(k) with annual company match.
* Paid holidays, vacation time, educational assistance program, and more!
ESSENTIAL FUNCTIONS:
* Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports.
* Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers.
* Develop and update driver and helper dispatch schedule daily.
* Understand DOT hours of service and ensure driver compliance.
* Set up daily tractor/trailer assignment for drivers.
* Verify the roadworthiness of tractors and trailers and keep maintenance records.
* Contact customers to inform them of variances in delivery times.
* Expedite driver manifests and highlight keys.
* Provide timely reports to immediate supervisor as requested.
* This position has additional duties. Special projects may be assigned at the position supervisor's discretion.
MINIMUM QUALIFICATIONS & REQUIREMENTS:
* Have a high school diploma or equivalent.
* At least 2 years of similar work experience is preferred
* Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures.
* Be knowledgeable with PeopleSoft relating to recordkeeping and scheduling for drivers and helpers.
* Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred.
* Be able to read maps.
* Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Dispatch Coordinator | IT & Telecom
Dispatcher job in Atlanta, GA
Dispatch Coordinator - IT & Telecom | Atlanta, GA $55K - $60K Annually Excellent Benefits Opportunity for Advancement! An industry leading IT/Telecom Managed Services company is seeking to hire an experienced Dispatch Coordinator in Atlanta, GA. Hiring client has a successful track record of sustained YOY growth, a progressive and collaborative work culture and opportunity for advancement!
Ideal candidate would have 3+ years of experience in dispatch or coordination of service and installation of IT/Telecom, Low-Voltage or related technology solutions.
Responsibilities & Skills:
Create job work orders
Document and communicate scope of work for service and installation
Communicate and coordinate schedule with clients, contractors and third party stakeholders
Coordinate and schedule internal technicians and third party subcontractors
Work with project management and technical support teams for successful outcomes
Provide subcontractors with quality of work feedback
Close jobs and invoice customers
Follow-up on vendor payment inquires
Highly skilled in time management
Proficient in detail-oriented communication
Professional customer service skills
Experience in ConnectWise platform a plus
*On-boarding process includes background check
Dispatch Coordinator After Hours
Dispatcher job in Gainesville, GA
The Dispatch Coordinator for After Hours is an integral part of a dedicated customer team and is tasked with delivering excellent customer service, planning, organizing, and implementing the logistics process for the transport business segment.
This position will be responsible for coordinating and organizing customer deliveries in the most effective and efficient way, while utilizing all available resources and aligning with the company's strategic goals. Additionally, the employee will take a proactive approach in overseeing and managing keep full and market watch locations to achieve the desired efficiency rates and ensure a positive customer experience. This position requires the team member to receive constructive feedback and incorporate it into their daily responsibilities.
Schedule: Friday 11am - 8pm, Saturday/Sunday 8am - 8pm and Monday 11am - 8pm
Responsibilities
Teamwork
Regularly collaborate with team members to support all customer base and product lines.
Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of customers
Regularly share best practices and learning opportunities with peers across all Customer Experience teams
Support monthly summary of transporter scorecard reports along with tracking metrics
Recommend most efficient means of transportation needs and procedures
Instruct carrier agents and supervisor for ample action and results concerning transportation
Identify client challenges and communicate unique requirements with carriers
Responsible for executing SSOP (Supply Sourcing Optimization Process) or assigned dispatch method and manual dispatch functions
Accountable for handling afterhours calls for the designated departments and effectively resolving any outstanding action items
Daily “Pass Down” of items to be handled by coworkers as required by management
Provide daily shift updates for seamless transition to the day shift, ensuring all pertinent information is communicated effectively as communicated by management
Responsible for customer service and dispatch mailboxes (check and clear each box by the EOD)
Responsible for optimizing loads after SSOP (Supply Sourcing Optimization Process) daily
Responsible for creating manual dispatches
Required to be on all phone and email queues for entire shift
Formally exit all queues upon the completion of their shift.
Ensure to conclude all phone calls and emails with the appropriate wrap-up codes.
Inventory Management
Continuously monitor the tank readings of the assigned customers.
Plan deliveries as indicated by current fuel level and average daily usage
Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities
Document specific customer inventory requests
Logistics Coordination
Schedule, Coordinate, and manage FTL/LTL freight from supplier to customer locations
Build strong relationships with carriers to create a more profitable freight movement
Develop a strong understanding of logistic interactions and processes
Ability and willingness to make decisions efficiently and independently within established guidelines, such as but not limited to determining the best sources and time windows for deliveries
Work with outside carriers to ensure that time windows are met
Review and update deliveries accordingly to ensure carriers maximize efficiency
Responsible for managing and completing all assigned tasks throughout the entire duration of the shift.
Order and Delivery Confirmation
Load Planning and scheduling
Ensure all loads entered are successfully dispatched and confirm receipt and acceptance of every load by the carrier
Delivery tracking and load delivery confirmation
In the event a carrier declines an order or is unable to meet the delivery requirements, obtain secondary option to ensure delivery meets the customer's expectation; escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans
Load confirmations are completed daily, no exceptions
Delivery confirmations are completed daily, no exceptions
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
Position Requirements
Formal Education & Certification
High school diploma or equivalency required
Bachelor's degree preferred
Knowledge & Experience
Two years of prior experience in dispatching or supply chain preferred
Experience in logistics (truckload and less than truckload logistics) preferred
Petroleum experience preferred
Confident skills with Microsoft Office suite (Word, Outlook, Excel, PowerPoint, Access)
Qualifications & Characteristics
Must be able to work FR 11am - 8pm, SAT/SUN 8am - 8pm and MON 11am - 8pm
Must be able to multi-task and make financially impactful decisions in a fast-paced environment
Demonstrated ability to work in a fast paced, constantly changing environment
Ability to handle multiple tasks and move between activities that require immediate response and have the ability to communicate effectively to all stakeholders
Work Environment
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Septic Services Dispatcher
Dispatcher job in Cumming, GA
Job DescriptionBenefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential. We pride ourselves on delivering high-quality service with a focus on customer satisfaction. We are looking for an experienced Dispatcher to join our growing team.
Position Summary
As our Dispatcher, youll play a vital role in keeping our operations running smoothly. You will coordinate daily service schedules, dispatch skilled technicians, and serve as the main point of contact between customers, field staff, and the office team. Your strong communication and organizational skills will ensure that every service call is handled efficiently and that customers receive the prompt, high-quality care were known for.
What We Offer
Competitive Pay: $45,000 $55,000 per year (based on experience)
Day-One Benefits: Comprehensive health benefits package starting your first day
Retirement Savings: 401(k) eligibility after just 30 days of employment
Financial Security: $30,000 company-paid life insurance policy
Supportive, Team-Oriented Environment where your work makes a daily impact
Key Responsibilities
Schedule and dispatch technicians for plumbing and repair services throughout the day
Plan efficient routes to maximize productivity and minimize downtime
Communicate with customers to confirm appointments, provide updates, and answer questions
Monitor job progress and technician availability to ensure on-time service delivery
Handle emergency service requests with professionalism and urgency
Maintain accurate records of service calls, job details, and customer communications
Collaborate with office and field teams to resolve scheduling or operational challenges
Provide general administrative support to keep operations running seamlessly
Qualifications
Minimum 2 years experience as a service dispatcher (plumbing, HVAC, or similar industry preferred)
Strong organizational and multitasking abilities with keen attention to detail
Excellent communication and customer service skills
Ability to stay calm and effective under pressure in a dynamic environment
Proficient in Microsoft Office and dispatch or scheduling software
High school diploma or equivalent required
About Septic Blue, Inc.
Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.
Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V
Public Safety Dispatcher
Dispatcher job in Atlanta, GA
**Be inspired. Be valued. Belong.** At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
Ongoing mentorship, development, leadership programs...and more!
**Description**
We are seeking an **Public Safety Dispatcher** to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations.
**RESPONSIBILITIES:**
+ The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
+ Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations.
+ Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.
+ Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
+ Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
+ Monitor complex system of alarms, computerized access control, and CCTV.
+ Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
**MINIMUM REQUIREMENTS:**
+ Two (2) years of customer service/telecommunications, military, law enforcement or security experience required.
+ A high school diploma or equivalent preferred.
+ Additional training beyond high school preferred.
+ APCO, IAHSS or related certification desired.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at *************************** . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _St. Joseph's Hospital_
**Campus Location** _Atlanta, GA, 30342_
**Campus Location** _US-GA-Atlanta_
**Department** _SJH Telecommunications_
**Job Type** _PRN / Registry_
**Job Number** _146875_
**Job Category** _Public Safety and Security_
**Schedule** _Other_
**Standard Hours** _4 Hours_
**Hourly Minimum** _USD $19.34/Hr._
**Hourly Midpoint** _USD $23.56/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.
Dispatcher - Paratransit Services
Dispatcher job in Atlanta, GA
Dispatcher
As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators and drivers, dispatchers ensure the efficient operation of vehicles dedicated to passenger transport. Meticulously managing records, logs, and schedules of incoming calls, they monitor and control actions taken during each interaction. Dispatchers are dedicated to maintaining accurate and detailed information on all calls, culminating in the preparation of comprehensive reports that capture and analyze activities occurring throughout their shifts. This critical role is essential to the smooth functioning of our transportation services and the satisfaction of our clientele.
Company Background
Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour's roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider.
We hire individuals who make safety and customer service their top priorities. The Eligibility Administrative Assistant will work with a fantastic team within a well-respected organization in the metro Atlanta area that prides themselves on helping members of the community.
Primary Duties and Responsibilities
Transportation Service Assignment:
Assign transportation services efficiently and maintain accurate check-out logs.
Operator Assignment and Coordination:
Assign stand-by or extra-board operators during operator absences, increased service volumes, or to minimize service disruptions due to traffic, vehicle malfunctions, operator issues, or emergency situations.
Attendance and Vehicle Assignment Management:
Maintain attendance logs for operators and relevant staff.
Assign vehicles, considering preventive maintenance schedules and capacity needs.
Communication with Operators:
Maintain two-way communication with operators, providing information on customers, cancellations, and directional assistance as needed.
Monitoring and Adjustments:
Monitor operators and trip status, adjusting and reassigning as necessary to ensure on-time performance.
Real-Time Operations and Documentation:
Maintain scheduling and performance data during real-time operations.
Document daily events related to service accurately and appropriately.
Effective Communication:
Communicate effectively with operations staff regarding scheduling or passenger issues.
Professionalism:
Maintain a professional demeanor and appearance at all times.
Multi-Tasking in Fast-Paced Environment:
Handle multiple tasks accurately and effectively in a fast-paced environment.
Employee Direction:
Effectively direct employees in the performance of their duties.
Other Duties:
Perform other duties as assigned to ensure the efficient operation of the department.
Qualifications & Skills
Education, Licensing, and Certifications:
High school diploma or equivalent (G.E.D.).
Experience:
Minimum age of 21 years.
At least one (1) year of dispatch operations experience within the transportation industry.
Skills and Knowledge:
Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback.
Customer service-oriented mentality with keen attention to detail.
Demonstrated poise, tact, diplomacy, good judgment, and discretion.
Proficiency in both verbal and written communication.
Detail-oriented, well-organized, with effective time management skills.
Proven customer service and interpersonal skills.
General knowledge of Windows-based computer operating systems and Microsoft Office.
Ability to work collaboratively as a member of a team.
Professional interaction with internal and external customers on all levels, and the ability to work effectively with diverse groups.
Adaptability and flexibility in a fast-paced environment.
Competence in using a multi-line phone system and managing multiple tasks concurrently.
Other Requirements:
Limited travel requirement outside of the immediate area (
These qualifications encompass a blend of dispatch operations experience, communication prowess, customer service orientation, technical proficiency, and adaptability in a dynamic work environment.
Testing and Background Check:
Must be willing to submit to drug testing and undergo a background check.
Job Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Benefits
Vectour is proud to offer:
Competitive Pay
Advancement Opportunities
Medical, Dental, Vision, Disability and Life Insurance
401K With Employer Match
7 Paid Holidays
Paid Sick Leave
Paid Vacation
Great Coworkers!
Salary
$17.77 per hour
Paid biweekly.
Proposed Hours + Travel
On-site; Full-Time
MARTA Mobility - 1040 Brady Avenue, Atlanta, GA 30318
Disclaimer
The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.
Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyService Dispatcher
Dispatcher job in Atlanta, GA
Job Description
Company:
Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of individuals who set out to build a team of people that sincerely believes in our values: Love People, Improving Always, Together We Win, and Executing with Excellence. Our main service is installing and maintaining standby generators for power outages which helps people through some of the most difficult moments of their lives. We are committed to providing the best possible place to work for a motivated and purpose-driven individual.
We're looking for a Dispatcher to play a key role in coordinating daily field operations and ensuring efficient communication between our customers and technicians. This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple moving parts in a fast-paced environment.
Responsibilities:
Dispatching & Scheduling
Act as the primary liaison between customers and technicians to ensure smooth communication and scheduling of field operations.
Assign technicians to job sites based on expertise, availability, and workload.
Optimize technician routing to maximize efficiency and minimize travel time.
Manage the ServiceTitan (ST) console, ensuring all tasks are completed and calls are properly assigned.
Technician Communication
Maintain clear, consistent communication with technicians to provide job details, schedule updates, and support as needed.
Serve as the first point of contact for technicians with questions or concerns during field operations.
Managing Delays & Reschedules
Proactively monitor daily schedules and communicate any delays or changes to customers and team members.
Contact customers at 10:30 AM and 2:30 PM who have not yet been visited to provide updated arrival times.
Coordinate reschedules to minimize disruption and maintain service efficiency.
Appointment Confirmations
Confirm next-day appointments with customers.
Ensure all appointments align with technician availability and service requirements.
Customer Support
Assist the customer service team with inbound calls as needed.
Support outbound call campaigns and maintenance scheduling efforts.
On-Call Rotation
Participate in an on-call rotation with the CSR team.
Be available for emergency calls between 12 AM-8 AM (Monday-Friday) and 24 hours during weekend shifts as assigned.
Success in This Role Looks Like:
Technician routes are consistently optimized.
Quick response times to CSR requests (
All tickets are actioned within 48 hours.
Zero overdue tasks on the dispatch board.
High fill rate (target: six calls per technician per day).
Qualifications:
Home Services or Trades Experience - Prior experience in electrical, HVAC, plumbing, or generator service dispatching is highly preferred. Familiarity with service terminology, technician workflows, and permitting processes.
Dispatch or Scheduling Expertise - Ability to efficiently schedule, route, and adjust technician assignments based on geography, skillset, urgency, and workload.
CRM / Scheduling Software Proficiency - Comfort using tools like ServiceTitan, HubSpot, or similar platforms to manage work orders, update job statuses, and document communication.
Strong Communication Skills - Clear and professional communication with customers, technicians, and internal departments (CX team, Project Coordinators, Install Coordinators).
Benefits:
Competitive compensation package based on experience and qualifications.
Paid time off (PTO) for vacation, sick leave, and personal days.
Paid holidays to observe major national holidays.
401(k) retirement plan with company matching.
Comprehensive health, vision, and dental insurance coverage.
Opportunities for career growth and professional development.
Supportive and collaborative team environment.
Employee discounts on products and services.
Ongoing training and certification opportunities.
Location: Atlanta, GA
Type: Full-time, Hybrid
At Power Support Partners, we're more than just a generator company - we're a mission-driven team that believes in making a real impact. If you're motivated, purpose-driven, and want to be part of a company that values people, constant improvement, teamwork, and excellence, you'll thrive here. Join us in helping families stay safe and prepared during life's toughest moments - and build a meaningful career while doing it.
SERVICE DISPATCHER
Dispatcher job in Atlanta, GA
Job Description
Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job.
General Purpose: To maintain optimum response time to customers by providing consistent and logical scheduling for emergency service as well as scheduled maintenance.
Role qualifications:
Must partner with service staff to ensure workflow runs smoothly.
Must be detail oriented to ensure thorough administration of functions.
Must maintain excellent customer service attitude.
Position responsibilities:
Monitor service calls for field, ensure all jobs are assigned (the night before) and completed as required.
Respond to phone calls from customers and roadmen.
Stay in contact with customers and inform them of any changes in the schedule.
If there are parts on order through the Parts Department, maintain contact with Parts Department to ensure timely receipt of parts and reschedule return trips as needed.
Issue repair orders for new jobs or units that are scheduled for maintenance.
Review Open Order Analysis daily to ensure all jobs are on schedule and closed as needed.
Assist field technicians as needed with any questions or concerns you can help with (not technical info).
Assist SM Coordinator in the scheduling of SM's and ensure schedules are kept.
Perform projects as requested.
Essential skills and experience:
Ability to organize and manage multiple priorities
Excellent telephone and customer service techniques.
Strong computer proficiency
Commitment to company vision and mission
Nonessential skills and experience:
Familiarity with other areas of our business
Awareness of lean business principles - Lean Associate certified
Reporting to this position: No direct reports
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Physical demands:
Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment:
The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.
Wrecker Service Dispatcher
Dispatcher job in Lawrenceville, GA
Job DescriptionDescription:
Join the Myles Wrecker Services Team as a Dispatcher!
Are you ready to be the voice that keeps everything moving? At Myles Wrecker Services, we're looking for energetic and experienced Dispatchers who thrive in a fast-paced environment and want more than just a job - they want a career. This isn't your average dispatch role: with our performance-based pay structure ranging from $17 to $49 per hour, you'll have the opportunity to grow your income as you grow your skills. If you're a problem-solver with strong communication skills and a positive, can-do attitude, this is your chance to join a family-owned company that's committed to promoting from within and helping you succeed.
Shift : Monday - Wednesday 6PM - 6AM, Thursdays 6PM - 12AM
40 Hour Shift!
What You'll Do:
Answer incoming calls and gather necessary details for dispatch.
Assign tow jobs to drivers based on availability and location.
Confirm job pricing before dispatching a truck.
Verify if towed units need repair at Myles Truck Repair.
Ask non-company callers if the tow will be under their name as the authorizer.
Communicate with drivers and customers to provide updates.
Document job details and ensure accuracy in dispatch logs.
Complete end-of-shift reports, noting any issues, customer concerns, or damages.
What We're Looking For:
Prior dispatching or customer service experience preferred.
Strong communication and multitasking skills.
Ability to work in a fast-paced environment.
Basic knowledge of towing and truck repair is a plus.
A positive, can-do attitude with a focus on teamwork and service.
Why Choose Myles Wrecker Services?
Performance-Based Pay: $17.00 - $49.00 per hour, depending on performance and experience.
Multiple Shifts Available: Flexible schedules with guaranteed 40 hours a week.
Family-Owned Atmosphere: At Myles Wrecker, you're not just an employee - you're part of the family.
Room for Growth: Many of our team members have advanced into higher-level positions thanks to our promote-from-within culture.
Career Stability: A strong and growing company that invests in its people.
If you're passionate about delivering great service and thrive in a supportive, fast-moving environment, we want to hear from you! Join the Myles Wrecker Services family and take your career - and your earning potential - to the next level.
Requirements:
Previous dispatching or customer service experience preferred.
Excellent communication and multitasking skills.
Ability to remain organized and calm in a fast-paced environment.
Strong attention to detail when entering and reviewing job information.
Basic understanding of towing or truck repair operations is a plus.
Reliable, punctual, and able to work scheduled shifts consistently.
Comfortable using dispatch systems, phones, and computer applications.
Team-oriented attitude with a focus on professionalism and customer service.
Problem-solving skills and ability to make quick, informed decisions.
Logistics / Dispatch Supervisor
Dispatcher job in Norcross, GA
ABOUT US
| Family-Owned Construction Supply Company
At our company, collaboration is key. We are a multi-generational family-run business serving construction sites across the Greater Atlanta region to achieve optimal performance. Do you thrive in a dynamic environment? Do you value a team-oriented culture that prioritizes exceptional service to our clientele? Are you adept at handling customer needs? Then, we might have an opportunity for you!
THE BASICS
| Primary Skills, Knowledge, and Abilities for Logistics Supervisor
We are seeking individuals with robust experience to join us as a Logistics Supervisor. As the Logistics Supervisor, you'll tackle a range of challenges, with a primary focus on maintaining top-notch customer service for both internal and external stakeholders. The ideal candidate is a natural leader, highly organized, and a proven problem-solver.
BASIC DUTIES
Coordinate all customer deliveries, ensuring adherence to company policies and promised timelines.
Facilitate outbound shipments via common carriers.
Optimize efficiency and profitability by effectively planning routes and manpower.
Oversee consistent pre- and post-trip inspections and ensure compliance with DOT regulations.
Manage logistics personnel to ensure timely, accurate, and safe shipping and delivery operations.
Collaborate with Middle and Upper Management on policy, planning, and strategic decisions.
BASIC SKILLS, KNOWLEDGE, and ABILITIES
Excellent customer service and communication skills.
Self-motivation and adaptability to changing priorities.
Proficiency in various mobile and computer applications.
Critical thinking, time management, people management, judgment, decision-making, social awareness, coaching, and teaching abilities are essential.
What You Gain
Employment with a family-run business that values work-life balance.
Competitive compensation based on merit.
Generous vacation allowance for personal rejuvenation.
Access to comprehensive health, dental, vision, accident, cancer, and critical illness insurance.
Life insurance coverage for peace of mind.
Referral incentives for contributing to team growth.
Professional development through comprehensive training.
Opportunities to collaborate with caring business owners and decision-makers.
ANTI-DISCRIMINATION POLICY
Our company is committed to providing equal employment opportunities and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or any other protected characteristic under applicable law.
Our job descriptions outline the essential functions and qualifications for roles within our company. Management retains the right to assign, reassign, or modify duties and responsibilities as needed.
Service Dispatcher
Dispatcher job in Acworth, GA
The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits
Paid Training
Careers Advancement Opportunities
Flexible Scheduling
Competitive Compensation
Year-Round Work
Spiffs, Rewards, & Employee Contests
Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Edwards Heating and Air, LLC service technicians, suppliers, and service customers. Representative duties include:
Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals.
Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians.
Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques.
Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded.
Coordinating the scheduling of the Parts Runner's time with the Installation Manager.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager.
Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager.
Performing related staff-level duties as directed by the Service Manager.
Job Qualifications:
Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry.
Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired.
Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician.
Knowledge of HVACR-related terms, training, job-costing, marketing and sales.
Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers.
Ability to serve as the Service Manager in the absence of the incumbent.
Physical ability and initiative to meet with customers on the job-site to demonstrate Edwards Heating and Air, LLC's commitment to superior customer service and concern for its clients.
Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone.
Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry.
Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers.
Current (state) driver's license.
Compensation: $18.00 - $22.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
Auto-ApplyDispatch Supervisor
Dispatcher job in Winder, GA
Winder, GA 30680
Newsweek's list of Top 100 Most Loved Workplaces for 2024
Salary Range: $____/ Per Hour
Support the strategic leadership and management within Aim Integrated Logistics
Monitor and execute strategies that support service and cost continuous improvements
Manage equipment utilization to ensure even distribution of fleet miles and stops based on available freight tender
Conduct driver interviews for account or elite fleet positions scheduled and assigned by the recruiting staff if Aim Integrated Logistics
Develop weekly schedule for drivers based on forecasted volumes
Communicate staffing needs weekly to Regional Manager for account needs
Full Time
2 + years of industry experience
Excellent communication and organization skills
Understand and abide by all Department of Transportation Guidelines
CDL and or ASE certifications preferred
Benefits for Employee & Family:
Anthem Blue Cross/Blue Shield Medical Coverage
Dental and Vision
401K Company Match
Paid Vacation and Holidays
Company Paid Life Insurance
Short-Term/Long-Term Disability
Room for growth! Aim promotes from within!
Click to apply or contact a recruiter with questions by calling ************ or via email at [email protected].
Aim Transportation Solutions is a Top 30 Logistics Company! We are family-owned and financially strong. Aim Transportation Solutions has been in business for over 40 years and has grown to 1,000+ employees providing service nationwide. For more information about Aim Transportation Solutions, visit ****************
#aimwc
#otherjob
911 Comms Dispatcher Pool
Dispatcher job in Atlanta, GA
Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady! Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.
QUALIFICATIONS
* High school diploma/GED required
* One (1) year experience in a high performance EMS 911 Communications Call Center.
or
Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.
* Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.
* Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.
* BLS Certification required within 30 days of hire.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.
Dispatcher-Call Taker
Dispatcher job in Marietta, GA
FULL TIME
IN PERSON / NON REMOTE
TITLE: Dispatch Call Taker
DEPARTMENT: Communications
EXEMPTION STATUS: Non-Exempt
SUPERVISED BY: Communications Supervisor
SUMMARY: The Call Taker is responsible for receiving and scheduling requests for emergency and non-emergency ambulance transportation from various sources, to include the establishment of effective communications with the person requesting transportation and eliciting information necessary for dispatching the most appropriate EMS response. The Call Taker will also be responsible for verifying that the patient meets medical necessity requirements for non-emergency ambulance transport as well as obtaining the necessary information to insure successful collection of transportation fees.
ESSENTIAL DUTIES AND RESPONSIBILTIES:
Must be able to function at the level of a Dispatcher in the emergency call taking capacity.
Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch as a minimum standard of care.
Absolute knowledge of the EMS services/resources available in the service area, their capabilities, limitations, locations and accessibility.
Responsible for coordinating the scheduling of non-emergency transports to insure the most efficient utilization of system resources.
Responsible and accountable for completeness and accuracy of appropriate paperwork related to his/her shift prior to completion of shift.
Responsible for accurate and complete data entry for the shift. Responsible for generating applicable reports and checking for accuracy.
Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
Assists in development and implementation of call-taking procedures and systems, especially those pertaining to medical necessity.
Provides input for the development and implementation of the Ambulance Placement Strategy as it pertains to non emergency call load.
Follows established parameters/formats in receiving requests for service.
Responsible for knowledge and use of communication center relating to his or her duties as Non emergency Scheduler, including but not limited to the CAD system, personal computers, printers, 911 equipment, recording devices and telephones and fax machines.
Participants in marketing and serves as liaison with medical facilities regarding medical necessity.
MINIMUM REQUIREMENTS:
Obtain current Georgia Drivers license.
Must successfully complete an accredited EMD training program within 24 months of assuming position.
Must agree to remain in this position for a minimum of one year. An exception to this requirement would be a promotion.
Must possess current CPR certification.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge in reading and writing English.
Ability to communicate clearly on the telephone.
Ability to function effectively in stressful situations.
Working knowledge of Operations policies and procedures.
Thorough knowledge of EMS and other public safety resources available in the area.
General knowledge of Federal Communications Commission rules and regulations that apply to EMS and Public Safety/Special Emergency Services.
Must possess excellent organizational skills.
Ability to record, transmit, and report information accurately.
Ability to establish priorities.
Possess good typing skills.
Ability to understand basic computer applications in the windows operating environment.
Following training, ability to adequately implement concepts of EMD.
PHYSICAL REQUIREMENTS:
The employee is regularly required to use hands, fingers, and reach with hands and arms; must be able to talk or hear. The employee frequently is required to stand and walk. The employee is required to sit for extended periods; climb or balance; stoop, kneel, or crouch. The employee may often lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORKING ENVIRONMENT:
Open cubical type office environment, frequent interruptions, work pressure and irregularities in work schedule are expected. Employee is continuously faced with a number of projects considered to be high priority. Employee is subject to continually changing deadlines. While performing the duties of this job, the employee may occasionally be required to travel and attend both regular and unscheduled meetings, some of which take place outside of regular working hours.
Auto-ApplyService Dispatcher
Dispatcher job in Atlanta, GA
Maintain organized assignment of field technicians to jobs, assuring timely response to customers while assigning most logical tech to each job.
General Purpose: To maintain optimum response time to customers by providing consistent and logical scheduling for emergency service as well as scheduled maintenance.
Role qualifications:
Must partner with service staff to ensure workflow runs smoothly.
Must be detail oriented to ensure thorough administration of functions.
Must maintain excellent customer service attitude.
Position responsibilities:
Monitor service calls for field, ensure all jobs are assigned (the night before) and completed as required.
Respond to phone calls from customers and roadmen.
Stay in contact with customers and inform them of any changes in the schedule.
If there are parts on order through the Parts Department, maintain contact with Parts Department to ensure timely receipt of parts and reschedule return trips as needed.
Issue repair orders for new jobs or units that are scheduled for maintenance.
Review Open Order Analysis daily to ensure all jobs are on schedule and closed as needed.
Assist field technicians as needed with any questions or concerns you can help with (not technical info).
Assist SM Coordinator in the scheduling of SM's and ensure schedules are kept.
Perform projects as requested.
Essential skills and experience:
Ability to organize and manage multiple priorities
Excellent telephone and customer service techniques.
Strong computer proficiency
Commitment to company vision and mission
Nonessential skills and experience:
Familiarity with other areas of our business
Awareness of lean business principles - Lean Associate certified
Reporting to this position: No direct reports
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Physical demands:
Employee is required to frequently sit, talk, and listen, and to use hands to finger, handle, or feel objects, tools, or controls, including computer and other office equipment. Employee is required to occasionally stand and walk. Employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment:
The noise level in the work environment is usually moderate; however, while performing the duties of this job, the employee is exposed to noisier shop environments. When performing duties of this job, it is a requirement to wear Personal Protective Equipment whenever appropriate.
Auto-ApplyService Dispatcher
Dispatcher job in Atlanta, GA
Company:
Power Support Partners is founded on the idea that a business can sincerely improve the world. We are a group of individuals who set out to build a team of people that sincerely believes in our values: Love People, Improving Always, Together We Win, and Executing with Excellence. Our main service is installing and maintaining standby generators for power outages which helps people through some of the most difficult moments of their lives. We are committed to providing the best possible place to work for a motivated and purpose-driven individual.
We're looking for a Dispatcher to play a key role in coordinating daily field operations and ensuring efficient communication between our customers and technicians. This position requires exceptional organizational skills, attention to detail, and the ability to manage multiple moving parts in a fast-paced environment.
Responsibilities:
Dispatching & Scheduling
Act as the primary liaison between customers and technicians to ensure smooth communication and scheduling of field operations.
Assign technicians to job sites based on expertise, availability, and workload.
Optimize technician routing to maximize efficiency and minimize travel time.
Manage the ServiceTitan (ST) console, ensuring all tasks are completed and calls are properly assigned.
Technician Communication
Maintain clear, consistent communication with technicians to provide job details, schedule updates, and support as needed.
Serve as the first point of contact for technicians with questions or concerns during field operations.
Managing Delays & Reschedules
Proactively monitor daily schedules and communicate any delays or changes to customers and team members.
Contact customers at 10:30 AM and 2:30 PM who have not yet been visited to provide updated arrival times.
Coordinate reschedules to minimize disruption and maintain service efficiency.
Appointment Confirmations
Confirm next-day appointments with customers.
Ensure all appointments align with technician availability and service requirements.
Customer Support
Assist the customer service team with inbound calls as needed.
Support outbound call campaigns and maintenance scheduling efforts.
On-Call Rotation
Participate in an on-call rotation with the CSR team.
Be available for emergency calls between 12 AM-8 AM (Monday-Friday) and 24 hours during weekend shifts as assigned.
Success in This Role Looks Like:
Technician routes are consistently optimized.
Quick response times to CSR requests (
All tickets are actioned within 48 hours.
Zero overdue tasks on the dispatch board.
High fill rate (target: six calls per technician per day).
Qualifications:
Home Services or Trades Experience - Prior experience in electrical, HVAC, plumbing, or generator service dispatching is highly preferred. Familiarity with service terminology, technician workflows, and permitting processes.
Dispatch or Scheduling Expertise - Ability to efficiently schedule, route, and adjust technician assignments based on geography, skillset, urgency, and workload.
CRM / Scheduling Software Proficiency - Comfort using tools like ServiceTitan, HubSpot, or similar platforms to manage work orders, update job statuses, and document communication.
Strong Communication Skills - Clear and professional communication with customers, technicians, and internal departments (CX team, Project Coordinators, Install Coordinators).
Benefits:
Competitive compensation package based on experience and qualifications.
Paid time off (PTO) for vacation, sick leave, and personal days.
Paid holidays to observe major national holidays.
401(k) retirement plan with company matching.
Comprehensive health, vision, and dental insurance coverage.
Opportunities for career growth and professional development.
Supportive and collaborative team environment.
Employee discounts on products and services.
Ongoing training and certification opportunities.
Location: Atlanta, GA
Type: Full-time, Hybrid
At Power Support Partners, we're more than just a generator company - we're a mission-driven team that believes in making a real impact. If you're motivated, purpose-driven, and want to be part of a company that values people, constant improvement, teamwork, and excellence, you'll thrive here. Join us in helping families stay safe and prepared during life's toughest moments - and build a meaningful career while doing it.
Dispatcher - Paratransit Services
Dispatcher job in Atlanta, GA
Job Description
Dispatcher
As Dispatchers, our team members play a pivotal role in delivering impeccable customer service to our clients and passengers. Responsible for scheduling and dispatching operators and drivers, dispatchers ensure the efficient operation of vehicles dedicated to passenger transport. Meticulously managing records, logs, and schedules of incoming calls, they monitor and control actions taken during each interaction. Dispatchers are dedicated to maintaining accurate and detailed information on all calls, culminating in the preparation of comprehensive reports that capture and analyze activities occurring throughout their shifts. This critical role is essential to the smooth functioning of our transportation services and the satisfaction of our clientele.
Company Background
Vectour Group (Vectour) is a leading transportation management and facilities support services company. With history dating back over 40 years, Vectour's roots are in the transportation industry. Vectour is a provider of exceptional transportation, staffing, facility support, and outreach engagement services with a mission to be a trusted service provider.
We hire individuals who make safety and customer service their top priorities. The Eligibility Administrative Assistant will work with a fantastic team within a well-respected organization in the metro Atlanta area that prides themselves on helping members of the community.
Primary Duties and Responsibilities
Transportation Service Assignment:
Assign transportation services efficiently and maintain accurate check-out logs.
Operator Assignment and Coordination:
Assign stand-by or extra-board operators during operator absences, increased service volumes, or to minimize service disruptions due to traffic, vehicle malfunctions, operator issues, or emergency situations.
Attendance and Vehicle Assignment Management:
Maintain attendance logs for operators and relevant staff.
Assign vehicles, considering preventive maintenance schedules and capacity needs.
Communication with Operators:
Maintain two-way communication with operators, providing information on customers, cancellations, and directional assistance as needed.
Monitoring and Adjustments:
Monitor operators and trip status, adjusting and reassigning as necessary to ensure on-time performance.
Real-Time Operations and Documentation:
Maintain scheduling and performance data during real-time operations.
Document daily events related to service accurately and appropriately.
Effective Communication:
Communicate effectively with operations staff regarding scheduling or passenger issues.
Professionalism:
Maintain a professional demeanor and appearance at all times.
Multi-Tasking in Fast-Paced Environment:
Handle multiple tasks accurately and effectively in a fast-paced environment.
Employee Direction:
Effectively direct employees in the performance of their duties.
Other Duties:
Perform other duties as assigned to ensure the efficient operation of the department.
Qualifications & Skills
Education, Licensing, and Certifications:
High school diploma or equivalent (G.E.D.).
Experience:
Minimum age of 21 years.
At least one (1) year of dispatch operations experience within the transportation industry.
Skills and Knowledge:
Excellent communication skills with the ability to adapt to changing situations and actively listen to feedback.
Customer service-oriented mentality with keen attention to detail.
Demonstrated poise, tact, diplomacy, good judgment, and discretion.
Proficiency in both verbal and written communication.
Detail-oriented, well-organized, with effective time management skills.
Proven customer service and interpersonal skills.
General knowledge of Windows-based computer operating systems and Microsoft Office.
Ability to work collaboratively as a member of a team.
Professional interaction with internal and external customers on all levels, and the ability to work effectively with diverse groups.
Adaptability and flexibility in a fast-paced environment.
Competence in using a multi-line phone system and managing multiple tasks concurrently.
Other Requirements:
Limited travel requirement outside of the immediate area (
These qualifications encompass a blend of dispatch operations experience, communication prowess, customer service orientation, technical proficiency, and adaptability in a dynamic work environment.
Testing and Background Check:
Must be willing to submit to drug testing and undergo a background check.
Job Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.
Benefits
Vectour is proud to offer:
Competitive Pay
Advancement Opportunities
Medical, Dental, Vision, Disability and Life Insurance
401K With Employer Match
7 Paid Holidays
Paid Sick Leave
Paid Vacation
Great Coworkers!
Salary
$17.77 per hour
Paid biweekly.
Proposed Hours + Travel
On-site; Full-Time
MARTA Mobility - 1040 Brady Avenue, Atlanta, GA 30318
Disclaimer
The duties and responsibilities listed above are subject to change and may not reflect all tasks required. You can expect that as Vectour continues to grow and evolve, certain tasks may be re-distributed to concentrate skills. Any change in duties and responsibilities will be discussed with you in advance.
Vectour Group is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. We aspire to have a culture where all people thrive and grow forward. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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Wrecker Service Dispatcher
Dispatcher job in Lawrenceville, GA
Job DescriptionDescription:
Join the Myles Wrecker Services Team as a Dispatcher!
Are you ready to be the voice that keeps everything moving? At Myles Wrecker Services, we're looking for energetic and experienced Dispatchers who thrive in a fast-paced environment and want more than just a job - they want a career. This isn't your average dispatch role: with our performance-based pay structure ranging from $17 to $49 per hour, you'll have the opportunity to grow your income as you grow your skills. If you're a problem-solver with strong communication skills and a positive, can-do attitude, this is your chance to join a family-owned company that's committed to promoting from within and helping you succeed.
Shift : Monday - Wednesday 6 AM - 6 PM, Thursdays 6 AM - 12 PM
40 Hour Shift!
What You'll Do:
Answer incoming calls and gather necessary details for dispatch.
Assign tow jobs to drivers based on availability and location.
Confirm job pricing before dispatching a truck.
Verify if towed units need repair at Myles Truck Repair.
Ask non-company callers if the tow will be under their name as the authorizer.
Communicate with drivers and customers to provide updates.
Document job details and ensure accuracy in dispatch logs.
Complete end-of-shift reports, noting any issues, customer concerns, or damages.
What We're Looking For:
Prior dispatching or customer service experience preferred.
Strong communication and multitasking skills.
Ability to work in a fast-paced environment.
Basic knowledge of towing and truck repair is a plus.
A positive, can-do attitude with a focus on teamwork and service.
Why Choose Myles Wrecker Services?
Performance-Based Pay: $17.00 - $49.00 per hour, depending on performance and experience.
Multiple Shifts Available: Flexible schedules with guaranteed 40 hours a week.
Family-Owned Atmosphere: At Myles Wrecker, you're not just an employee - you're part of the family.
Room for Growth: Many of our team members have advanced into higher-level positions thanks to our promote-from-within culture.
Career Stability: A strong and growing company that invests in its people.
If you're passionate about delivering great service and thrive in a supportive, fast-moving environment, we want to hear from you! Join the Myles Wrecker Services family and take your career - and your earning potential - to the next level.
Requirements:
Previous dispatching or customer service experience preferred.
Excellent communication and multitasking skills.
Ability to remain organized and calm in a fast-paced environment.
Strong attention to detail when entering and reviewing job information.
Basic understanding of towing or truck repair operations is a plus.
Reliable, punctual, and able to work scheduled shifts consistently.
Comfortable using dispatch systems, phones, and computer applications.
Team-oriented attitude with a focus on professionalism and customer service.
Problem-solving skills and ability to make quick, informed decisions.
Public Safety Dispatcher
Dispatcher job in Atlanta, GA
Be inspired. Be valued. Belong. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
* Comprehensive health benefits that start day 1
* Student Loan Repayment Assistance & Reimbursement Programs
* Family-focused benefits
* Wellness incentives
Ongoing mentorship, development, leadership programs...and more!
Description
We are seeking an Public Safety Dispatcher to help keep our community safe. We support Emory Healthcare's mantra of "We're all in this together." Our goal is to offer Security Services worthy of premier healthcare. As such, we are committed to providing a safe environment for our patients, their families and guests, and our staff and neighbors. We offer value-enriched services such as friendly-approachable officers, valuables storing, access control, Identification badges and parking. Each service has been personally developed for the purpose of exceeding your service expectations.
RESPONSIBILITIES:
* The Public Safety Dispatcher displays analytical and organizational skills necessary to receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
* Utilizes effective communication through verbal and typing skills to maintain efficient operations and respond to police and security situations.
* Exhibits technological competency to utilize complex telecommunications, alarms, and computer systems.
* Answer, evaluate, prioritize, and dispatch emergency and non-emergency calls for assistance to Police and Public Safety Officers.
* Monitor and process calls from large number of incoming telephone lines, intercom lines, emergency call boxes and alarms.
* Monitor complex system of alarms, computerized access control, and CCTV.
* Must remain calm and focused during life and death incidents to ensure Police, Security, and Medical response is appropriate and complete.
MINIMUM REQUIREMENTS:
* Two (2) years of customer service/telecommunications, military, law enforcement or security experience required.
* A high school diploma or equivalent.
* Additional training beyond high school preferred.
* APCO, IAHSS or related certification desired.
JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties.
Additional Details
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
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