Emergency Communication Dispatcher Trainee
Dispatcher job in Olathe, KS
A career with Johnson County Government is more than just a job; it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we deliver excellent public service, continually seeking to improve ourselves and our organization.
We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!
The Emergency Communications division of the Department of Emergency Services is looking for a qualified applicant to fill the position of
Emergency Communications Dispatcher Trainee
.
This is a 24/7 position with shift work. The shifts could be 7:00 am-7:00 pm, 1:00 pm-1:00 am, or 7:00 pm-7:00 am. There are also weekend shifts, holiday shifts, and mandatory overtime on all shifts.
This is a temporary trainee position with a maximum full-time employment of up to one (1) year. To continue employment as an emergency communications specialist, the trainee must successfully pass the training program.
This requisition will close on Saturday, November 15, 2025.
Job Description
Under direct supervision, processes medical/fire 911 emergency notifications; inquiries and determines location and nature of emergency assistance requests; determines and sends proper responses based on location, unit status, and type of incident; obtains and provides specific information for responders to allow for immediate intervention upon arrival and to protect the safety of responders and the public.
Under direct supervision tracks unit location and availability continuously; facilitates disbursement of county emergency resources; anticipates additional resource needs by staging uncommitted units for depleted area coverage and/or response to working incidents; provides accurate documentation of call activity; maintains support resource files which indicate current street closings, hydrants unavailable, hospital patient acceptance capabilities, equipment resource lists, premise information files, and other pertinent information; observes and tests on-line and backup equipment and systems continuously.
Under direct supervision articulates, promotes, and supports the Mission, Vision, and Values of the department; provides answers and solutions for non-emergency requests for information and services; reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes; enhances knowledge, and learns new skills; provides input to enhance and improve department services to our customers and the public.
Under direct supervision answers requests and completes connections; use knowledge of call information and judgment skills proactively to activate trauma plan, which includes timely notification of proper trauma center and additional resources; responds based on stated injuries, location, traffic concerns, time of day, and other pertinent information; determines and provides early weather warning information through activation of county alert sirens, radios and pagers with accompanying alert information; provides command and control of responders until arrival on event scenes; deviates from guidelines and protocols to ensure proper outcomes of events.
Job Requirements
Minimum Job Requirements:
High School Diploma or equivalent.
The ability to pass both an auditory (Audiogram) and vision test (Ishihara Color Vision and Vision Titmus near.far.color.perip) with or without reasonable accommodation and pass a drug screen prior to employment.
Preferred Job Requirements:
International Academy of Emergency Dispatch (IAED): Advance Emergency Medical Dispatcher (Advanced EMD) and Emergency Fire Dispatcher (EFD) at time of hire or certifications completed within twelve (12) months of hire date.
Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency
.
Auto-ApplyDispatcher I DOQ - Fall 2025
Dispatcher job in Prairie Village, KS
Job DescriptionANNUAL SALARY - DISPATCHER I $49,318 - $66,579 DISPATCER II $58,590 - $79,096
Exceptional Employment Package
HIRING BONUS OPPORTUNITY! $2,500 AFTER COMPLETION OF ONE YEAR AND $2,500 PAYABLE UPON COMPLETION OF TWO YEARS EMPLOYMENT.
Employee Benefits offered by the City of Prairie Village:
Increased starting salary based on relevant experience and education
State KPERS retirement system
Educational Reimbursement - 50% of tuition annually
Eligible to apply for Federal Student Loan Forgiveness Program (PSLF) for Public Service
Supplemental Retirement options with City Match Deferred Compensation Plans
Paid vacation, sick leave and holidays. Unused sick leave incentive program
Time in Service Awards at each 3 years of employment
Paid Parental Leave for 8 weeks, Paid Military Leave
Individual health, dental and vision plans paid in FULL by City
Life and Long Term Disability Insurance paid in FULL by City
All equipment provided by City
24 hour access to City fitness facility
Nature of Work:
Responsible for assisting police officers in effectively protecting lives and property of Prairie Village and Mission Hills residents. As such, provides a communication link between public, other agencies and police. Work involves performing duties with high degree of independence and proper judgment.
Responsibilities and Primary Duties/Functions:
Receive all incoming police and 911 telephone calls; dispatch emergency services to location; provide radio services as required.
Record data in CAD (Computer-Aided Dispatch) system.
Complete various computer checks requested by officers and relay response information to requesting officer.
Maintain appropriate records and logs.
Enter, modify and remove warrants and wants in law enforcement computer system.
Monitor station alarms.
Utilize and maintain recording equipment.
Minimum Qualifications:
High school diploma or equivalent.
Some computer experience.
One year of emergency radio dispatch preferred.
No felony convictions. Felony arrests and misdemeanor convictions will be subject to review if involving drug/alcohol violations, assault/battery violations, or any crime involving moral turpitude violations.
Successful completion of the Communications Training Officer Program, demonstrating a degree of proficiency compatible with standards set for position.
Dispatcher II
Dispatcher job in Mayetta, KS
Tier: 1
Department: Law Enforcement
Supervisor: Lead Dispatcher
Pay Range: $18.68 - $30.52
Offering rate will vary within the listed range above. *Supported by the Department budget & related experience/education*
**Must be able to work a Flexible schedule on any shift**
(Law Enforcement is open 24/7 for emergency service)
Preference in employment actions exercised in accordance with applicable law. Applicants must provide proof of eligibility for preference.
Benefits for Full-Time: Weekly pay periods, Holiday pay, paid Birthday leave, Weekly accruals for Vacation & Sick leave, Administrative, Bereavement, and Educational Leave available, Low-Cost & Low-Deductible Benefits Plans & Generous 401(k) matching program.
Questions before applying? ************
Role:
The Dispatcher II will receive calls for emergency services. The dispatcher will determine the appropriate response/priority and direct the call to the appropriate personnel or responder while maintaining officer safety checks. Relays officer safety information. This position maintains the National Crime Information Center (NCIC) and CAD database with required information. Performs Criminal Justice Information System (CJIS) operations for information inquiries and retrieval.
To qualify for this position, applicants must meet all minimum requirements by the closing date of this announcement.
Minimum Requirements:
Driving Requirements: Valid Kansas driver's license free of occupational restrictions. Must be insurable with the Nation's insurance carrier.
Experience: Zero to six months of similar or related experience.
Education: HS Diploma/GED, must successfully complete the Dispatch training basic law enforcement communication officer (BLECO) course, EMD, 1st aid CPR, BIA BLECO course, NCIC certification and the full 90-day probationary period, beginning at hire date.
Please click on the button below to download the full job description and requirements.
Job Posted by ApplicantPro
EMERGENCY 911 DISPATCHER
Dispatcher job in Topeka, KS
Starting Pay between $21.85 - $23.66 is dependent on prior emergency dispatching experience. $1,500 hiring bonus. Plus $1.00-$1.50 Shift Pay for 2nd & 3rd Shift. * 911 Dispatcher receives requests for services of a public safety nature including fire suppression, medical emergency and law enforcement and relays them to the appropriate agencies providing these services.
* Minimum Qualifications Include: High School Diploma or GED. No felony convictions. Required to type thirty-five (35) words per minute. Required to pass a background investigation, pre-employment physical and drug screen. Must be able to work most weekends and holidays, hours other than regular daytime schedule and work a rotating day off schedule. Full Description in PDF: ************************************************ DocumentId=1073
Dispatcher
Dispatcher job in Kansas City, KS
U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.
As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.
Schedule for this position is Monday - Friday 8:30 am - 5:00 pm or until job is complete.JOB RESPONSIBILITIES
Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Ensure drivers are completing customer returns within 3 days of creation
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answering phone calls in a professional and timely manner
Communicates effectively with call center, sales, customers, drivers and other locations
Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
Backup driver, order pulling, operate power equipment as needed
Promote and maintain a safe working environment for all team members
The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations
OUR BENEFITS
Highly competitive wages starting at $20.50/hr!
Weekly pay
Work boot reimbursement program
Healthcare benefits, available your first day on the job
401(k) with Generous Employer Contribution AND Match
Paid Vacation, Sick time and Holidays
On-the-job training and skill development
Tuition Reimbursement
Employee Discount Programs
Physical Demands and Work Environment
Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.
Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.
Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.
QUALIFICATIONS
Must be 21 years or older (mandatory company policy)
Must possess a valid driver's license and good driving record in compliance with our driver policy
1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
1 year experience in transportation industry
Knowledge of DOT regulations and legal requirements for drivers
Excellent communication, customer service, and organization skills
Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
Must possess a valid driver's license and good driving record in compliance with our driver policy
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
Ability to follow instructions and safe operating procedures
Demonstrated ability to provide quality customer service
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)
DIVISION:
U.S. AutoForce
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
Auto-Apply911 Communications Dispatcher
Dispatcher job in Garden City, KS
The City of Garden City is accepting applications for 911 Communications Dispatcher with the Garden City Police Department. This position provides law enforcement and public safety services to the community to include answering incoming telephone calls, recording information for referral, dispatching of law enforcement, fire, and/or EMS personnel and equipment and performing clerical activities.
* Operation of multi-line telephone equipment. The Communicator is responsible for answering incoming 911 and non-emergency phone calls during the shift. The Communicator must ask vital questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies. The Communicator will record the information to insure proper handling, referral or transfer of the call to the appropriate personnel or agency.
* Prioritizes requests for services. The Communicator will receive and respond to a variety of emergency and non-emergency services and complaints. The communicator will determine and assign the level of priority of the call based on the nature of the request and availability of personnel and will refer the request to the appropriate personnel.
* Operation of radio console. The Communicator will be responsible for learning the operation of the radio console to effectively monitor and communicate on the numerous frequencies. The Communicator will dispatch and coordinate the response of multiple public-safety agencies to the calls for service, handle the requests for information or assistance from other employees. The Communicator is responsible for learning the various paging procedures as well as the different alert tones used during the course of the shift.
* Operation of computer. The Communicator will enter calls for service, officer initiated activities, dispositions, responsible party information, alarms, driver's license and vehicle registration requests, NCIC and warrant checks and other information in to the computer. The Communicator will retrieve information from the computer to provide support to the other divisions or other agencies.
* Process of reports, calls for service. The Communicator will be responsible for documenting the actions of the officers, deputies, fire personnel and other agencies on the appropriate logs. The Communicator is responsible for checking the accuracy of all calls entered throughout the shift on a daily basis.
* Knowledge necessary to perform. The Communicator must have knowledge of rules, regulations, and procedures including safety procedures. The Communicator must have knowledge of jurisdictional boundaries, as well as thoroughfares, landmarks and public buildings within the jurisdictions. The Communicator must learn and understand basic dispatch codes as well as standard abbreviations and industry terminology commonly used by emergency medical services and different law enforcement agencies.
* Clerical activities. The Communicator will be responsible for typing entries into the computer. The Communicator must have the ability to write clearly and spell correctly. Roll call information forms will be forward to the appropriate personnel.
* Ability to use Word, PowerPoint, Outlook, GIS, RMS, CAD and NCIC.
* Maintains security and confidentiality of all records.
* Communication, Personal and Customer Service skills. The Communicator will be a liaison with other divisions, government departments and agencies, community organizations and the general public. Communicators will conduct day-to-day business with several individuals and business throughout the day. This contact generally is to clarify some problem or to coordinate some effort that may involve persons outside this agency. This requires the communicator to effectively communicate with an assortment of individuals in a very courteous manner. The Communicator must use logic and reasoning to reach conclusions and approaches to problems. The Communicator must have the ability to use judgment and decision-making skills to evaluate the situation, establish priorities, and resolve matters. The Communicator must have the ability to think quickly, work under stressful situation, have the ability to actively listen and communicate effectively through clear speech and hearing and have the ability to follow instructions.
* Presentations. Communicators may be required to conduct public talks on issues affecting law enforcement or society in general. For this reason it is necessary to be well versed on today's issues.
* Performs all other duties as assigned.
Education, Certification and Experience: Minimum age 18 on date of examination. No felony convictions. High school diploma or GED. Previous experience in communications or working with the public preferred. Over one year clerical, secretarial or related field preferred. Valid Kansas's driver's license required.
Knowledge, Skills and Abilities: Skills in operating modern communications and office equipment. Typing skills of 40 wpm preferred, minimum of 30 wpm. Knowledge of general office procedures. Ability to maintain confidentiality of information. Ability to communicate with department personnel, City officials and the general public, especially in stressful conditions. Ability to learn demographics of the city. Must be willing to work flexible hours. Ability to multi-task and work within a team.Special Requirements:
A completed City application is required. Apply online. Testing and Interviews will be conducted on an ongoing basis. Applicants are encouraged to schedule an observation of the Communications Center to see the duties first hand. EEO
* The Police Department is offering hiring/moving bonuses as follows:
$ 1,000 for Local Hires
$ 3,000 for Out-of-Town/Out-of-State Hires
RTI- EXTENDED COVERAGE DISPATCHER
Dispatcher job in Kansas City, KS
The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders:
Essential Duties and Responsibilities
* Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
* Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories:
* Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up.
* Assist with local dispatching needs which include taking phone calls from drivers assisting with load information.
* Ensure call volume is low- no call should be over a 5-minute wait.
* Repower all loads- if someone falls off a load assist with finding a driver to cover load.
* Keep up with email volume.
* Book freight, build loads in TMW system
* Assist with Transco Lines extended coverage if needed.
* Update customers on all loads with effective communication through email or over the phone.
* Start working on the next days freight to be covered
* Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
* Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust.
* Other duties as assigned by authorized personnel.
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED plus 1-2 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Rti- Extended Coverage Dispatcher
Dispatcher job in Kansas City, KS
Job Details KS Kansas Avenue RTI - KANSAS CITY, KS TransportationDescription
The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders:
Essential Duties and Responsibilities
- Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
- Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories:
Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up.
Assist with local dispatching needs which include taking phone calls from drivers assisting with load information.
Ensure call volume is low- no call should be over a 5-minute wait.
Repower all loads- if someone falls off a load assist with finding a driver to cover load.
Keep up with email volume.
Book freight, build loads in TMW system
Assist with Transco Lines extended coverage if needed.
Update customers on all loads with effective communication through email or over the phone.
Start working on the next days freight to be covered
- Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
- Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust.
- Other duties as assigned by authorized personnel.
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED plus 1-2 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Dispatcher
Dispatcher job in Olathe, KS
Transdev in Johnson County, Kansas is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
We are offering the following:
* Competitive compensation package of minimum $17.25 - Maximum $21.50 hr.
Benefits include:
* Vacation: 1 week
* Sick days: 4 days
* Holidays: 10 days; 6 standard and 4 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Union Status- This position is classified as NON-Union.
Key Responsibilities:
* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
* Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
* Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
* Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
* Other duties as required.
Qualifications:
+ High School Diploma or GED; Technical Degree preferred.
+ Must be 21 years of age or older
+ Valid driver's license
+ Reliable transportation to and from work
+ Availability to work one of the following shifts: 11:00 AM - 8:00 PM or 12:00 PM - 9:00 PM
+ Prior experience in dispatching, particularly in transportation, transit, or logistics environments preferred
+ Ability to work in a fast-paced, customer-focused setting
+ Excellent verbal, interpersonal and customer service skills.
+ Problem solving and analytical skills.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Sit for extended periods (up to 6-8 hours per shift) while operating a computer, phone, and radio equipment.
+ Use hands and fingers to operate dispatch systems, keyboards, and communication devices.
+ Communicate clearly and effectively in person, over the phone, and via radio.
+ Occasionally stand, walk short distances, bend, or reach to access files or equipment.
+ Lift or move items up to 25 pounds, such as radios, headsets, or office supplies.
+ Maintain focus and attention to detail in a fast-paced, high-pressure environment.
+ Tolerate exposure to moderate noise levels typical of a dispatch or operations center.
+ In some cases, step outside to interact with drivers or inspect vehicles, which may involve exposure to varying weather conditions, vehicle fumes, or outdoor environments.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by
our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an
overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The
physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6717
Pay Group: DVF
Cost Center: 55838
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
GA Public Safety
Dispatcher job in Leavenworth, KS
The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old.
THE HISTORY OF THE UNIVERSITY OF SAINT MARY:
The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online.
POSITION SUMMARY:
The Public Safety Graduate Assistant (GA) position is responsible for encouraging a positive environment for all community members, providing coverage, and supporting essential functions of the Public Safety Department.
ESSENTIAL FUNCTIONS:
* Serves as a role model to students and student staff
* Assist with Public Safety Department projects and programming
* Provide administrative support to Public Safety Department
* Provide Aid and support to community and staff members
* Collaborates with various university personnel and offices
* Participates, as appropriate, in college-wide committees
* Performs additional job-related duties as assigned
REQUIREMENTS:
* Bachelor's degree and enrolled in a graduate program at the University of Saint Mary
* Prior experience organizing co-curricular activities and crisis intervention is preferred
* Proven ability to work collaboratively with a diverse group of individuals
* Effective interpersonal and communication skills;
* Effective organizational skills with the ability to manage multiple projects and meet deadlines
* Must be self-starter - able to work with minimal direction/supervision and should possess and demonstrate initiative
* Experience with MS Word, Excel, and PowerPoint
* Must be able to pass required background screening
* Affinity with the overall mission of the University of Saint Mary.
TO APPLY:
Submit a cover letter, resume and contact information for at least three current professional references.
Saint Mary is an Equal Opportunity Employer.
Questions: email human resources at *************
Easy ApplyDispatcher 1
Dispatcher job in Westmoreland, KS
Job DescriptionDescription:
Under the supervision of the Pottawatomie County Communication Supervisor, the Dispatcher is a non
exempt position under FLSA. This employee is responsible for directing officers to locations in need of
assistance, advising officers of potentially dangerous situations, and helping the general public in times of
crisis. Excellent interpersonal communications skills are required. Employee must be able to function
calmly and effectively under severe stress.
ESSENTIAL FUNCTIONS
Responds to radio traffic and records transmissions;
Answers incoming telephone inquiries and routes calls;
Dispatches officers or appropriate assistance as needed;
Operates National Crime Information Clearinghouse computer system;
Monitors teletypes on weather, stolen vehicles, runaways, attempts to locate using databases;
Provides accurate record keeping techniques;
Greets public as they arrive;
Maintains knowledge of warrants, civil papers and computer capabilities;
Maintains location of officers at all times;
Answers emergency 91 1 telephone calls;
Dispatches ambulance, fire, rescue, and any other necessary emergency service;
Activates tornado and emergency warning systems and alerts for the County.
Performs Data Entry
Additional duties as assigned by the Communication Supervisor
MARGINAL FUNCTIONS
Assists officers with case numbers;
Assists Detention Officers as needed;
Prepares shift logs daily;
Performs data entry;
Performs other duties as deemed necessary or assigned
Requirements:
Experience: This is an entry-level position. No previous experience is required. Employee is expected to
have acquired the necessary information and skills to perform the job reasonably well within six months of
employment.
Education: A high school diploma or GED is required. National Crime Information Clearinghouse, CPR
and Emergency Medical Dispatch certification is required.
Knowledge, Skills and Abilities: The ability and willingness to learn about computers, county layout,
typing, filing, record keeping, telephone etiquette and the ability to maintain confidentiality is required.
The ability to operate a computer, typewriter, fax machine, two-way radio, recorder and photocopier is also
required. Employee must possess a working knowledge of mathematics, federal, state, and local laws and
ordinances and excellent communication skills. Employees must successfully complete a 6 month
probationary training and assessment period from the date of promotion.
Problem Solving: Problem solving is involved in this position. Problems this employee may encounter
include dealing with computer malfunctions and inadequate coverage to respond to emergency calls.
Decision Making: Employee must be able to make split second decisions to protect the life and safety of
police officers as well as citizens ofthe community. Deciding what units to send to different locations and
prioritizing calls is encountered regularly.
Supervision: This position acts with Nequent supervision from the Pottawatomie County Communication
Sergeant and performs no supervisory duties.
Financial Accountability: Employee does not participate in the annual departmental budget process.
Personal Relations: Daily contact with the general public, co-workers, supervisory personnel and the
organization's governing body is expected.
Working Conditions: The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions. The noise level in
the work environment is usually moderate.
Physical Requirements: The physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions
Dispatcher
Dispatcher job in Park City, KS
The Dispatcher is responsible for scheduling and transmitting drivers and equipment for transportation of materials, freight, service, or emergency repairs while ensuring that all of his/her Environmental standards at multiple facilities. Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
This position operates under flexible parameters. The primary goal of this position is to achieve excellence in all facets of the position. Providing the highest quality product safely, effectively and efficiently decreases accidents and errors and increase profits.
Essential Duties and Responsibilities:
The following are general responsibilities associated with the position as directed:
Executes customer service requests and routes other calls accordingly
Effectively handles all customer requests and complaints and reports them to the Transportation Manager
Follows up on outstanding issues with the customers, the Sales Team and the Transportation Manager
Answers all inbound calls
Processes all daily dispatch paperwork
Closes out daily Rimas Dispatch
Maintains and files all driver logs and reports
Facilitates internal communication with the Manager and peers
Must demonstrate competency in all aspects of the job and company objectives
Demonstrates understanding of company policies, rules and trainings
Schedule and dispatch drivers to appropriate locations according to customer requests for pickup, car crushing specifications, or additional needs
Confer with drivers to address questions, problems, and requests for service or equipment
Relay information to or from the Logistics Manager and other Dispatchers
Organize the road testing requirements for newly hired drivers
Monitor driver electronic logs to ensure DOT compliance
Other duties as assigned
Requirements
Education and Experience:
The minimum level of education and experience required to perform the job at a satisfactory level.
3+ years of dispatching experience
Knowledge about logistics and the scrap metal recycling industry
Clear understanding of all company policy, FMCSA, DOT, and OSHA regulations
Basic computer skills, knowledge of MS Office 365, and an ability to learn in-house systems
High school diploma or equivalent
Ability to sit for extended periods of time.
Strong written and verbal communication skills, Spanish a plus
Experience as a productive and meaningful member of a commercial team
2 years of direct customer service
Familiarity with DOT regulations and scrap industry preferred
Knowledge, Skills, and Abilities:
The minimum level of knowledge, skills, and abilities to perform the job at a satisfactory level.
Highly organized and professional.
Ability to work with others and work as part of a team
Strong attention to detail and accuracy a must
The Company desires a candidate who has shown a stable job history, dependable attendance practices and whose references can state is a trustworthy individual
Able to fulfill flexible scheduling requirements as determined by the manager and/or business needs of the operation
Is always courteous and professional to team members both inside and outside of the Company.
Knowledge of scrap metal recycling industry a plus.
Ability to learn quickly and adapt easily to change.
Strong management and communication skills.
Work well with others in a fast-paced, non-stop environment.
Flexibility to changing work conditions, assignments, and schedules.
Comfortable working in an industrial environment.
Physical Requirements:
Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
· Walk and stand for long periods of time; walk and stand on uneven surfaces.
· Communicate by speech and hear audible warning signals.
· Visual acuity needed for constant observation, computer utilization and scrap inspection where required.
Dispatcher
Dispatcher job in Topeka, KS
Dispatcher
Duration: 11 months
Working Hours:
· Thurs 7am - 3pm
· Fri 7am - 3pm
· Sat 7am - 7pm
· Sun 7am - 7pm
The Dispatch Associate is responsible for the daily coordination of the traffic schedule. This role owns the execution of the schedule from tendering loads to drivers and carriers to the successful on time delivery to all of our customers.
Key Responsibilities
• Provide support in executing daily logistical and service plans
• Assist with daily production of the bid board and the awarding of runs to drivers
• Assist with daily review of Driver DOT trip reports, editing and creating reports
• Monitoring Drivers DOT Hours of Service and available hours.
• Communicating with Drivers on Dispatch instructions and changes.
• Coordinating with Customers - appointments and trailer requirements.
• Coordinating and instructing local carrier Drivers as needed.
• Daily communication with Drivers to review service needs and requirements.
• Tracking and maintaining Trailer and Tractor Inventory
• Ensure all inbound and outbound loads are delivered on time.
• Communicating with Warehouse Leads & Drivers on load status.
• Consistent and effective communication by email and telephone.
• Providing cross-functional support across Operations, Traffic, and Sales teams as needed.
• All other duties as assigned by Resource.
High school diploma
1-3 years experience
Emergency Services Dispatcher
Dispatcher job in Hutchinson, KS
Indeed and other 3rd party application sites may strip many of the questions that are required to be answered, and this will hold up the hiring procedure. For a quicker application procedure please copy/paste the following to proceed directly to the City of Hutchinson Jobs page: ***************************************
Join Our Team as a 911 Telecommunicator!
Are you looking for a fulfilling and dynamic career opportunity? Hutchinson Reno County Emergency Communications (HRCEC) is on the lookout for dedicated individuals to join our team on the forefront of emergency response.
About Us:
At HRCEC, we pride ourselves on our commitment to employing cutting-edge technology and industry-leading practices to serve 39 agencies within Reno County. As a telecommunicator, you'll be the crucial first point of contact, playing a pivotal role in emergency situations.
What We Offer:
* Exciting Challenges: Experience the thrill of a fast-paced environment where no two days are the same.
* Team Experience: Join a collaborative team environment with support and camaraderie among America's "First-First Responders".
* Real-Life Experiences: From remote deployments during large events, concerts, festivals, and fairs to on-the-ground training opportunities, you'll gain invaluable real-life experiences.
* Comprehensive Training: Benefit from paid training where you'll acquire the essential skills needed to excel in your role.
* Career Progression: Opportunities for growth and advancement within our organization.
Compensation and Benefits:
* Competitive Wages: Starting from $19.96 hourly with step increases as your training progresses. Additional rate increases are provided based on performance achievements.
* Comprehensive Benefits: Including dental, health, and vision insurance, KPERS retirement, life insurance, and more.
* Paid Time Off: Enjoy paid vacation and sick leave to maintain a healthy work-life balance.
* Employee Assistance Programs: Access resources to support your well-being both in and out of the workplace.
* Health, Dental & Vision Insurance
* Flexible spending accounts: Medical & Dependent Care
* Retirement: KPERS & 457 Retirement Savings Plan
* Insured Disability
* Life Insurance & Optional Voluntary Life Insurance
* Death Benefit
* Service-Connected Death Benefits
* Vacation Leave, Sick Leave & City Designated Holidays
* Employee Assistance Program
Requirements:
* Desire for challenges and ability to thrive under pressure.
* Willingness to make critical decisions in high-stress situations.
* Flexibility to work unconventional schedules based on community needs.
* Excellent communication and teamwork skills.
* Valid driver's license
* A high school diploma or GED is required.
All applicants will undergo a formal background check. See automatic disqualifiers below:
At the time of your submission of this Application for Employment, a criminal history check will be conducted and your background will be closely examined. Failure to meet any of the following requirements will result in immediate disqualification:
* A) No convictions(s), expunged conviction(s), or placement on diversion by any state of the federal government for a crime which is a felony or its equivalent under the uniform code of military justice,
* B) No convictions(s), expunged convictions(s), or placement on diversion by any state or federal government for a misdemeanor crime of domestic violence or its equivalent under the uniform code of military justice,
* C) Is the holder of a high school diploma or furnishes evidence of successful completion of an examination indicating and equivalent achievement,
* D) Is of good moral character,
* E) Satisfies all requirements set forth by the City of Hutchinson
* F) If military service has been rendered, DD214 must reflect a separation code and an honorable discharge or a discharge under honorable conditions,
* G) Not falsified, intentionally misrepresented, or have not been completely truthful or have not fully disclosed ALL information requested on a questionnaire, document, or application as part of the pre-employment process,
* H) Has not been convicted of, plead guilty or no contest to, or received diversion on serious traffic violation within the past five years. Serious traffic violations include, but not limited to DIU, reckless driving, hit and run, vehicular homicide, and eluding a police officer.
* I) Has not been convicted of a crime involving an act of dishonesty, to include but not limited to theft, insufficient funds (checks), fraud, false police reports, etc. If convicted as a juvenile of any of these listed acts, each case will be reviewed to determine if it disqualifies you for further employment consideration.
It is important that you truthfully and thoroughly answer all questions contained in this Application for Employment including but not limited to any criminal and dishonest conduct. The disclosure of criminal conduct, dishonest conduct, or civil litigation on this application will not necessarily result in your rejection for employment.
Please be advised that if disqualified, our agency may not be able to share the specific records resulting in your disqualification due to federal and state regulations. However, we will direct you to the applicable law enforcement agency to retrieve and potentially solve any disputes.
* WHAT YOU'LL NEED FOR SUCCESS:
* EDUCATION: A high school diploma or GED is required
* EXPERIENCE: Similar or related experience is preferred. Employee is expected to have acquired the necessary information and skills to perform the job reasonably within 6 months of employment.
For more information see the full job description attached.
The City of Hutchinson employs over 400 employees that serve our community every day. City employees make Hutchinson a great place to live, work, and play. We take pride in our work, and it shows. Come be a part of a workforce that makes a difference! We're always looking for talented, self-motivated individuals to join our team.
City of Hutchinson is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
All employees will be asked to consent to background and drug screening prior to starting employment.
Dispatcher
Dispatcher job in Coffeyville, KS
Identifying, investigating and resolving customer issues in a timely and effective manner utilizing principles of good customer service.
Develops the Communications Center to ensure that the customer's needs are met or exceeded on a consistent basis.
Knowledge of Cranes, Forklifts and Rigging.
Coordinates and communicates with other departments to facilitate efficient daily operations.
Maintains departmental records, logs and reports.
Keep accurate records and report unforeseen changes such as weather and equipment failure.
Prepares and generates written reports upon request.
Maintain Field Supervisor calendars.
Organizes and prioritizes work assignments to maximize time management and cost effectiveness.
Operates and monitors GPS and communication equipment to correctly identify and determine location of company resources.
Completes a lead intake sheet as needed.
Coordinates set up times with customer service representatives.
Assists in the routing of teams to facilities and provides alternate directions when traffic is congested.
Informs the customer of possible delays in service.
Ensures quality and accuracy of schedule for the following day.
Reviews start times on board and in the computer, verifies accuracy and sign notification sheet.
Keep track of overtime hours accurately and in detail.
Works with the Safety Coordinator to ensure that all drivers and field employees have the necessary permits to complete job.
Works with Scheduling Coordinator and Human Resources to ensure that all drivers are compliant with federal, state and local regulations.
Tracks the following information on the computer:
Arrival Time
Departure Time
Late Arrivals
Problems
Verifies runs prior to teams' departure
High school diploma or equivalent
Minimum of 2 year's experience in dispatch or scheduling in a similar service industry
Demonstrate the ability to follow operational procedures
Strong customer service orientation
Effective organizational and communication skills
An ability to function well as part of a team
Diligent attention to safety
Professional phone demeanor
Excellent verbal communication
Previous dispatch and customer service experience in the equipment rental/construction industry and/or related field preferred.
Clean DMV & drug screen required.
Valid driver's license
Knowledge of DOT/Federal Motor Carrier rules and regulations
Knowledge of GVW's, state regulations regarding height and weight maximums
Knowledge of winch operations, hazmat transport and placarding preferred.
Team Management:
Field Employees
Operations Assistant
Working Conditions: Dispatcher is in an office environment.
Software & Tools:
Mas 90 / Sage 100
Microsoft Office
Internet Browser
NEXtrack
Log Checker
Microsoft Outlook
Smartphone
Service Dispatcher
Dispatcher job in Olathe, KS
Job Title: Service Dispatcher Department: Service Supervisor: Service Manager Summary Description Primarily responsible for assuring quality service work, while maintaining a high level of productivity and efficiency for the entire Service Department. Issue service work to technicians and maintaining the flow of service work through the Service Department.
Duties and Responsibilities
* Assists Service Manager, in ensuring that service personnel are alert, well trained, and available when needed.
* Ensure that technicians receive jobs based on skill level and current resource utilization.
* Review work-in-progress to ensure quality and reasonable completion times.
* Make estimates for internal work.
* Perform necessary work on vehicles or components in accordance with time schedules.
* Covers for the Service Manager in his absence as needed.
* Follows dealership closing procedures as assigned by General Manager.
* Greet customers immediately, in a courteous and friendly manner.
* Handle customer complaints according to company guidelines: reasonably, showing empathy, exhibiting a positive attitude, and demonstrating our commitment to "make things right".
* Gain the trust and confidence of new customers when they are introduced to the Service Department.
* Give special attention to repeat Repair Orders to ensure that the situation is corrected before it becomes a customer complaint.
* Avoid making commitments that might not be met. It is better to under-promise and over-deliver
* In conjunction with the Service Manager, establish technician work schedules that balance the workloads of all technicians.
* In conjunction with the Service Manager, monitor and address all comebacks with individual technicians.
* Establish departmental work schedules, balancing the work loads of all employees with the needs of the department.
* Establish job assignments with the Service Manager for technicians within their skill levels.
* Assist in observing employee performance and reporting findings to the Service Manager.
* Perform other related duties as assigned or requested.
Supervisory Responsibilities
* None
Qualifications & Job Requirements
* Five years of progressive experience within the Service Department of a motor vehicle dealership or the ability to quickly learn the business operations.
* Knowledge and experience in the sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
* Experience with point-of-sale and parts and service management computer software or the ability to quickly learn.
* Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
* Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
* Maintain a positive attitude and relationship with all other employees.
* Capable of pushing and loading motorcycles.
* High school diploma or equivalent.
* Valid driver's license and motorcycle endorsement.
* Passion for the motorcycling lifestyle and riding community.
* Attention to detail.
* High energy level needed.
* Ability to work a flexible schedule including weekends, Holidays, and evenings.
* Proficient in meeting deadlines on a timely manner.
Physical Demands
* Requires the use of both hands.
* Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
* Requires the ability to balance and push an 800+lb motorcycle.
Working Conditions
* The noise level in the work environment is usually loud.
* Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
* Occasionally exposed to exhaust fumes or other airborne particles.
* Frequently works near moving mechanical parts.
Customer Service/Dispatch - Kansas City
Dispatcher job in Kansas City, KS
Job Details Entry Kansas Office - Kansas City, KS Full Time High School $17.50 Hourly Any Customer ServiceJob Summary
Quicksilver Express Courier is an on-demand delivery company looking to hire a full time Customer Service Representative who will also cross train for a Dispatcher Position. This is not a call center position.
If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!
MUST be reliable!
MUST work well with others!
Customer Service Responsibilities:
Provide accurate and professional customer service
Incoming order entry via phone, email, web
Outbound calls to customers with delivery status
Provide problem resolution for customers and drivers
Accurate and complete documentation of all issues
Constant contact with other reps and dispatchers
Multitask between order entry, monitoring delivery status, problem resolution, etc.
Other customer service and office duties
Dispatcher Responsibilities:
Ability to select best possible driver based on location, ability, vehicle specifications & current work load.
Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day.
Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted.
Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff.
Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion.
Coach new drivers as part of their on-the-job training, providing additional instruction and guidance.
Job Specifications
High school diploma/GED required
Strong knowledge of the metro and surrounding areas
Background experience in a customer service environment with problem resolution skills
Call center experience or transportation experience preferred
Exhibit a strong attention to detail
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Ability to Multi-task in the areas of customer service and order entry
Must be reliable and punctual - maintain excellent attendance
Basic computer skills -- will use windows-based software
Basic to advanced typing skills - Minimum 34 words per minute
Capable of working in a fast-paced environment
Must be able to cross train in a dispatch position
PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required
Trucking Dispatcher - Kansas City, KS
Dispatcher job in Kansas
Job Responsibilities:
Assign daily dispatches in a timely, relevant, and accurate manner.
Always maintain professionalism.
Communicate all operational and maintenance issues to correct personnel.
Minimize deadhead and wait time.
Be able to organize tasks each day according to Area Managers expectations.
Maintain positive relations with customers and field personnel.
Notify drivers of assignments and enter assignment data into a database.
Skills/Qualifications:
Strong communication and problem-solving skills.
Excellent attendance a must.
Experience in mapping and routing traffic is preferred.
Competent with PC and applications such as Word, Excel, PowerPoint, and Outlook
Schedule:
Monday - Friday 7:30 AM to 4:30 PM
Experience:
Experience in McLeod and Samsara preferred.
Experience with live dispatch preferred.
Dispatching experience is preferred.
Knowledge of trucking industry is preferred.
Pay:
Competitive pay - Salary based.
WE ARE A 100% EMPLOYEE-OWNED TRUCKING COMPANY IN KANSAS CITY.
Convoy Systems LLC was established in 1983 specializing in truckload freight movements from the Midwest to all points on the West Coast. With ideal Midwest location and the locations of our customer base, we are able to offer our customers excellent service to these areas at very cost-effective rates.
We have provided general freight trucking services for over 41 years. Convoy trucking company offers a variety of different transportation services to fit customer's needs. We offer expedited services, solo services for the regular shipment, and trailer pool services for those customer who request it. All tractors are equipped with Qualcomm Satellite tracking, and customers can contact dispatch and get an update on the location of their shipment.
We have served fortune 100 to 500 companies and understand the importance of on-time pickup and delivery. Our fleet consists of 250 all air-ride trailers. With a better than 2.4 to 1 trailer-to-tractor ratio we are able to offer spot trailers at customers' requests.
Service Dispatcher
Dispatcher job in Olathe, KS
Job Description
Job Title: Service Dispatcher
Department: Service
Supervisor: Service Manager
Summary Description
Primarily responsible for assuring quality service work, while maintaining a high level of productivity and efficiency for the entire Service Department. Issue service work to technicians and maintaining the flow of service work through the Service Department.
Duties and Responsibilities
Assists Service Manager, in ensuring that service personnel are alert, well trained, and available when needed.
Ensure that technicians receive jobs based on skill level and current resource utilization.
Review work-in-progress to ensure quality and reasonable completion times.
Make estimates for internal work.
Perform necessary work on vehicles or components in accordance with time schedules.
Covers for the Service Manager in his absence as needed.
Follows dealership closing procedures as assigned by General Manager.
Greet customers immediately, in a courteous and friendly manner.
Handle customer complaints according to company guidelines: reasonably, showing empathy, exhibiting a positive attitude, and demonstrating our commitment to “make things right”.
Gain the trust and confidence of new customers when they are introduced to the Service Department.
Give special attention to repeat Repair Orders to ensure that the situation is corrected before it becomes a customer complaint.
Avoid making commitments that might not be met. It is better to under-promise and over-deliver
In conjunction with the Service Manager, establish technician work schedules that balance the workloads of all technicians.
In conjunction with the Service Manager, monitor and address all comebacks with individual technicians.
Establish departmental work schedules, balancing the work loads of all employees with the needs of the department.
Establish job assignments with the Service Manager for technicians within their skill levels.
Assist in observing employee performance and reporting findings to the Service Manager.
Perform other related duties as assigned or requested.
Supervisory Responsibilities
None
Qualifications & Job Requirements
Five years of progressive experience within the Service Department of a motor vehicle dealership or the ability to quickly learn the business operations.
Knowledge and experience in the sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
Experience with point-of-sale and parts and service management computer software or the ability to quickly learn.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Maintain a positive attitude and relationship with all other employees.
Capable of pushing and loading motorcycles.
High school diploma or equivalent.
Valid driver's license and motorcycle endorsement.
Passion for the motorcycling lifestyle and riding community.
Attention to detail.
High energy level needed.
Ability to work a flexible schedule including weekends, Holidays, and evenings.
Proficient in meeting deadlines on a timely manner.
Physical Demands
Requires the use of both hands.
Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
Requires the ability to balance and push an 800+lb motorcycle.
Working Conditions
The noise level in the work environment is usually loud.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles.
Frequently works near moving mechanical parts.
EMRGNCY 911 COMM CALL TAKER
Dispatcher job in Topeka, KS
POSITION DESCRIPTION Under direct supervision, this position receives phone requests for services of a public safety nature including fire suppression, medical emergency and law enforcement, and relays them via Computer Aided Dispatch (CAD) to the appropriate Communications Specialist charged with providing these services.
Performs other duties as required.
This position is supervised by the Floor and/or Shift Supervisor.
MINIMUM QUALIFICATIONS High School Diploma or GED Certificate.
No felony convictions.
Required to type thirty-five (35) words per minute.
SPECIAL REQUIREMENTS Required to pass a background investigation, pre employment physical and drug screen.
Required to work most holidays, weekends and hours other than regular daytime schedule, and work a rotating days off schedule.
NCIC Certification or certification within one (1) year of employment.
Full Description in PDF: ************
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