Business Level Bilingual Mandarin -Dispatch & Driver Coordinator - Fulltime and Onsite - Linden, NJ (Open to Fresh Grad/ No Experience Needed)
Comrise 4.3
Dispatcher job in Linden, NJ
Job Title: Business Level Bilingual Mandarin -Dispatch & Driver Coordinato (Open to Fresh Grad/ No Experience Needed)
Working hours: We have two openings:
First Schedule is for 2pm-11pm;
Second schedule is 4pm-1am
Note: Working on weekends, evenings, and holidays might be required.
Setup: Onsite
Term: Full time and permanent
Pay Ranges: $22.00/hr to $24.00/hr
Benefit details
401K match is 4% after 6 months,
PTO: 10 days per year,
Sick Leave: 5 days,
Medical/vision/dental insurance all provided with different plan options
Benefits start 1st of month after 60 days.
Overview
We are seeking a highly organized and proactive Dispatch Coordinator to manage daily first-mile pickup scheduling and truck driver assignments for our local warehouse operations.
You will oversee the coordination of pickup requests, dispatch local truck drivers, and ensure accurate and timely communication with warehouses, carriers, and internal teams. This position requires strong multitasking ability, attention to detail, and the capacity to operate confidently in fast-paced, real-time environments.
Key Responsibilities:
1. Pickup Planning & Route Assignment
Pickup Scheduling: Review daily pickup requests from warehouse teams, vendors, and system-generated orders, converting them into clear and executable driver assignments.
Route Consolidation: Combine same-area or same-facility pickups to reduce empty miles and increase driver efficiency.
System Execution: Use scheduling tools, spreadsheets, and Dispatch Management Systems (DMS) to assign drivers and update real-time status.
Real-Time Adjustments: Make urgent schedule or truck allocation changes based on volume spikes, warehouse delays, or driver availability.
2. Dispatching Drivers & Communication
Primary Driver Contact: Act as the main communication bridge with all first-mile drivers, providing instructions, pickup details, updated ETAs, and resolving on-road issues.
Performance Tracking: Monitor driver progress through tracking tools and maintain constant visibility of all active pickups.
Status Updates: Ensure every pickup status is clearly recorded-picked up, failed, completed, or needed exception support.
Support & Troubleshooting: Immediately address challenges such as truck capacity issues, access problems, delays, or miscommunication from warehouse side.
3. Cross-Functional Coordination
Warehouse Coordination: Communicate directly with warehouse teams to confirm pickup readiness, pallet counts, and required equipment.
Carrier & Line-Haul Sync: Work closely with the line-haul team to ensure picked-up freight is properly transferred to outbound trucks without delay.
Exception Management: Collaborate with QA/QC or Operations teams to resolve discrepancies such as missing pallets, incorrect manifests, or late pickups.
Documentation Accuracy: Ensure all paperwork, BOLs, manifests, and pickup confirmations are correctly captured and uploaded.
4. Operational Floor Presence
Maintain visibility on the warehouse dispatch floor when necessary, interacting with warehouse staff, verifying outgoing freight, and ensuring drivers receive accurate pickup instructions.
Able to stand or walk for extended periods when the operation requires on-site monitoring.
Essential Requirements
Bilingual Required: Must speak, read, and write Chinese and English with business proficiency level (Chinese proficiency required to communicate with local truck drivers and warehouse partners).
Computer Skills: Comfortable using spreadsheets, dispatch systems, GPS/driver tracking tools, and able to learn new systems quickly.
Logistics Knowledge: Understanding of warehouse processes, bill of lading (BOL), manifests, pallet counts, and first-mile/line-haul basics.
Strong Communication: Clear, concise, and confident communication with drivers and warehouse staff in fast-changing environments.
Decision-Making: Ability to make quick and sound decisions during urgent scheduling conflicts or unexpected exceptions.
Organizational Discipline: Strong attention to detail and ability to manage multiple pickups, drivers, and changes at the same time.
Physical Stamina: Willingness to move between warehouse floor and office as needed.
Qualifications & Skills:
Preferred: HS diploma or equivalent required; associate or bachelor's degree is a plus.
Preferred: Experience in first-mile, line-haul, LTL, FTL dispatching, or carrier coordination.
Preferred: Familiarity with dispatch or routing platforms (e.g., TMS, DMS, routing software).
Preferred: Prior experience managing or coordinating contracted truck drivers.
Preferred: Basic understanding of freight types, equipment needs, and warehouse dock operations.
Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure.
Strong problem-solving abilities and a proactive approach to identifying and resolving issues.
Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS).
Ability to analyze data and driver metrics to identify trends and areas for improvement.
Highly organized with the ability to manage multiple tasks and priorities simultaneously.
Willingness to periodically conduct ride-alongs in the field.
A valid driver's license is required.
$22-24 hourly 1d ago
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Dispatch/Clerical (DSR) - Piscataway
Diakon Logistics 3.9
Dispatcher job in Piscataway, NJ
Job DescriptionSalary: $17-18/hour DOE + bonus potential
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview:
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
$17-18 hourly 5d ago
Logistics Dispatcher
Southeast Asia Market, LLC 3.8
Dispatcher job in New York, NY
Job DescriptionWe are an Asian grocery and produce distributor to restaurants, corporate cafeterias, catering services, universities, hotels, museums, etc. in the New York Tri-State Area.We are seeking an experience Logistics Manager to manage a fleet of twenty cargo vans, box trucks and up to thirty (30) team members. Team members will include drivers, dispatchers and any other logistics department personnel.
What You'll Do:
Manage and train a team of up to thirty(30) logistics personnel and this includes, but not limited to drivers and dispatchers.
Analyze routes and figure out the best and efficient way to make timely deliveries to our customers.
Monitor KPI's and report on transportation effectiveness, including fleet efficiency and on-time delivery.
Maintain metrics and analyze data to assess performance and implement improvements.
Ensure invoices and shipping documents are properly filed.
Collaborating with purchasing team to make timely pick ups to re-stock our inventory.
Collaborating with sales team to make timely deliveries and all other customer service related matters.
Ensure that all vehicles are fully functional and safe.
Ensure that all vehicles are up to date with its schedule maintenance and inspections.
Keep organized records of vehicles, schedules and completed orders.
What You'll Need:
3 years or more as a logistics manager in a same or similar industry.
3 years of managing a team of twenty (20) or more.
Experience in designing new process and making incremental improvements.
Track record of an ability to prioritize and manage time effectively.
Problem solving abilities
Driver's License with a clean driving record
Solid supply chain management.
Bachelors of Science in Supply Chain, Logistics, Business or relevant field'
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$32k-41k yearly est. 28d ago
Dispatcher/Pager
G2 Secure Staff 4.6
Dispatcher job in New York, NY
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
$36k-44k yearly est. 60d+ ago
Rahway Transportation Dispatcher
Infina Health
Dispatcher job in Rahway, NJ
We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews and vehicles to appropriate locations
Monitor the route and status to coordinate and prioritize their schedule
Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
Proven experience as dispatcher or relevant position
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English and Spanish (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma
$36k-50k yearly est. 60d+ ago
Dispatch Supervisor
Keystone Freight Corp
Dispatcher job in Secaucus, NJ
Job Description
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Dispatch Supervisor supports local client operations on a day-to-day basis and manages paperwork/administrative controls to maximize efficiency. This role focuses on driver hiring conversions and driver retention while creating and controlling safety programs involving working with drivers and safety department.
This role is for the 3rd shift from 11:00PM to 7:00AM, Sunday to Thursday.
Duties and responsibilities:
Providing updates to customers on projects/goals/operational check in on pickups/deliveries
Participate in customer weekly/daily calls regarding performance and planning
Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved.
Support driver hiring and start up initiatives by interviewing and processing drivers
Evaluate driver pools and driver capabilities for busy season/special projects
Manage equipment utilization of tractors and trailers assigned to fleet
Match driver candidates for capabilities that match service needs
Work through application questions and concerns
Coordinate Recruiting and Safety departments processing of applications
Review Problems from internal & external customers and resolve
Work with tools and infrastructure items like
SkyBitz, Platform Science, LYTX Drivecam
As400 reporting
Customer portals and online platforms i.e. Smartsheet
Work with administrative teams to complete orders/close out open billing items
Develop reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
Perform other duties as assigned
Qualifications:
5-7 years of relevant dispatch experience
High school diploma or equivalent education
Advanced knowledge of AS-400 and intermediate computer skills
Relevant work experience in a logistics field, 1 year experience preferred
Proficient with Microsoft Word, Excel and PowerPoint.
Ability to work under pressure and meet deadlines.
Ability to communicate both orally and in writing with a wide range of people.
EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#NRSIND
$36k-62k yearly est. 29d ago
Medical Dispatcher
PDI Health 3.6
Dispatcher job in Newark, NJ
Make a Real Difference Every Day!
Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray
Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area.
What You'll Do:
Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly.
Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective.
Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes.
Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy.
What Makes You a Great Fit?
You have prior experience as a Dispatcher (1+ years)
You're organized, detail-oriented, and thrive under pressure.
You communicate clearly whether on the phone, by email, or in person.
You have basic computer skills and pick up new systems quickly.
Experience working in the medical field or with medical terminology is preferred, but not required.
Bilingual (Spanish) is a bonus!
Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day!
$20 hourly Auto-Apply 22d ago
Service Equipment Dispatcher
Extensishr
Dispatcher job in New Hyde Park, NY
Who We Are
Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices.
Who You Are
The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment.
What You'll Do Key Responsibilities:
Dispatch service technicians to customer locations, ensuring timely response and efficient workflow.
Manage a high volume of incoming customer calls; document information accurately and provide exceptional service.
Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity.
Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly.
Maintain detailed records of dispatch activities, including work orders, and technician schedules.
Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols.
Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs.
Address and resolve customer concerns by actively listening and offering appropriate solutions.
Assess situations and make informed decisions regarding resource allocation and technician availability.
Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies.
Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations.
Stay up to date on industry regulations, policies, and best practices related to logistics and customer service.
What You Bring Qualifications:
High school diploma or equivalent; additional training in logistics or customer service preferred.
Experience in dispatching, scheduling, or service coordination.
Strong communication, multitasking, and problem-solving skills.
Ability to work in a fast-paced environment and make quick decisions.
Customer-focused with a professional and positive attitude.
What We Offer Benefits:• Hourly rate based on experience and company growth potential• Factory training and development• Advancement supervisory program• Health insurance, as well as Life insurance• Dental, Vision, and 401K plan• Vacation and sick paid time off• Paid holidays• Referral & Bonus Programs• Professional development assistance Salary: $20-$23 per hour based on experience. #IND1
$20-23 hourly Auto-Apply 25d ago
Dispatch Supervisor
Metropolitan Warehouse and Delivery
Dispatcher job in Perth Amboy, NJ
About us:
We are the growing leader in the furniture delivery industry. With multiple locations throughout the country, our goal is simple: To provide our clients and customers a 5 Star Delivery Experience.
We are proud of our experienced, dedicated, and professional staff and as our rapid company growth continues we require that we constantly add motivated, enthusiastic individuals committed to providing the same exceptional customer service that is the hallmark of our success.
Our mission is to ensure memories are delivered one piece of furniture at a time, on time, every time. We are looking for individuals experienced in logistics and transportation to add to our team who will contribute to achieving our mission.
Job Summary:
The Dispatch Supervisor serves as a leader and provides guidance to delivery teams and independent contractors. Responsible for directing daily activities of the delivery teams and independent contractors including labor, scheduling, and supervision of day-to-day operations. Oversees and guides dispatchers following Metropolitan's set standards and quality guidelines for deliveries. Assists and provides guidance for different dispatch duties as needed.
Key Responsibilities:
Works alongside Customer Service and the Final Mile Manager to ensure customer satisfaction and on-time deliveries
Keeps all parties informed of scheduling or delivery issues, identifying and implementing solutions
Assigns drivers and vehicles to load trucks for assigned destinations
Oversees delivery teams and independent contractors of proper actions regarding customer, logistics or other problems that could affect scheduled deliveries
Monitors exceptions not limited to late departures or arrivals, breakdowns, in-home service time, NAH, go backs, accidents, product or in-home damages, delivery team illness or injury, HOS, unplanned billing, trends.
Tracks driver assignments and other shipping data in a computer database
Organizes and files Proof of Deliveries (PODs) and driver's documentation as needed
Sends Proof of Delivery (POD) coversheets to finance department to review driver manifests
Monitors inbound/outbound emails as well as attached Proof of Deliveries (PODs)
Performs other related duties as required and assigned
Requirements:
High School Diploma or equivalent required
1-3 years relevant logistics/dispatch experience collectively considered
Previous knowledge of relevant policies, practices and procedures and requirements/standards
Ability to establish and maintain effective relationships with employees, contractors, supervisors and the public requiring courtesy, discretion and independent judgment.
Excellent organizational, leadership, communication, and reporting skills
Knowledge of MS Office and other operational or client systems
Ability to safeguard customers' personal information.
Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment
Job Type: Full-time
Benefits:
Medical/Dental/Vision Insurance
401(K) Plan
Life Insurance
Paid Holidays
Paid Time Off (PTO)
Metropolitan Warehouse is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
M-F: 8:00 AM - 4:30 PM
$36k-63k yearly est. Auto-Apply 12d ago
Mobility Dispatch Supervisor
Hertz 4.3
Dispatcher job in Newark, NJ
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.
A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location
The hourly wage for this position is $20.00/hr + quarterly incentives
What You'll Do:
Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
Oversee the team responsible for cleaning and preparing the vehicle fleet
Communicate consistently and frequently with location manager
What We're Looking For:
Experience in a leadership role, proven ability to coach and lead a team
Moderate in Excel and Microsoft Office
Thrives working in a fast paced environment
Values safety and organization
Excellent communication skills
Valid driver's license
Must pass a background check, MVR, fingerprinting
Must be 20 years of age or older
Flexibility in scheduling which may include nights weekends and holidays
Ability to drive process and organizational change
Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
Computer literate and detailed oriented
Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
Excellent organization, time management, delegation, and prioritization skills
Physical Requirements:
Able to communicate effectively
Able to lift and carry up to 50 pounds occasionally.
Able to sit and stand for extended periods.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan Options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
$20 hourly Auto-Apply 40d ago
Job Posting Title Security & Emergency Services Dispatcher
Maris Grove
Dispatcher job in New Providence, NJ
Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.
What we offer
A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values.
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options.
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law.
401k for all team members 18 and over with a company 3% match.
30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
Growth Opportunities - grow with the company as we open new communities and expand on our existing ones!
Compensation: Between $20.00 - $24.00 per hour. Commensurate with experience.
How you will make an impact
Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
Monitor the Emergency Call System for independent living
Track the status of residents involved in emergency situations
Monitor Fire Alarm System
Dispatch ambulance, private ambulances, or 911 as needed
What you will need
Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
Effective communication skills with residents, visitors, and staff at all levels
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Lantern Hill is a beautiful 20-acre continuing care retirement community in New Providence, New Jersey. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Lantern Hill helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
$20-24 hourly Auto-Apply 9d ago
Call Center Customer Service / Dispatcher
All Service Equipment Corp 3.8
Dispatcher job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER
We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
Full Time & Part Time shift available
On site - In office only
$29k-36k yearly est. Auto-Apply 60d+ ago
EMS Call Taker & Dispatcher Afternoon and Evening
Midwood EMS
Dispatcher job in New York, NY
Job Description
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
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$33k-46k yearly est. 22d ago
Medical Dispatcher
Instacare EMS
Dispatcher job in New York, NY
Job Description
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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$27k-38k yearly est. 30d ago
Automotive Service Dispatcher
South Shore Chrysler Dodge Jeep Ram of Five Towns
Dispatcher job in Inwood, NY
At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Above average industry pay
Responsibilities
Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call.
Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
Qualifications
Service Dispatch experience preferred
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid driver's license
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$30k-40k yearly est. Auto-Apply 60d+ ago
Valet Dispatcher - Driving
SP 4.6
Dispatcher job in New York, NY
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
BASIC FUNCTION
As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys.
Responsibilities include but are not limited to the following:
Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
Secure and keep track of all guest vehicle keys
Accept and process valet fees (if applicable)
Answer the telephone using proper telephone etiquette
Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
Respond to customer questions/issues in a prompt and courteous manner
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager
Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
Help maintain the cleanliness of the area around garage office
Be on time for every scheduled work day
Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
Assist Supervisors and Managers with additional duties, as assigned
Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred.
License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Customer Service Skills: Ability to effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $17.00 hr (+ tips)
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits:
Eligible
employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$17 hourly 19d ago
Bilingual Mandarin Dispatch supervisor
Comrise 4.3
Dispatcher job in Linden, NJ
We are seeking an experienced and proactive Dispatch Supervisor to lead our on-site dispatch operations. The Dispatch Supervisor will oversee daily scheduling, coordination, and monitoring of transportation activities to ensure efficient, compliant, and on-time delivery performance. This role requires strong leadership skills, operational expertise, and the ability to coach and manage dispatch staff and drivers while maintaining service quality and safety standards.
Key Responsibilities
Leadership & Team Management
Supervise and guide dispatchers and support staff to ensure consistent, efficient, and accurate dispatching.
Train, mentor, and evaluate dispatch team members, fostering a culture of accountability and high performance.
Coordinate workload distribution across the team and monitor productivity.
Dispatch & Scheduling Oversight
Oversee scheduling and dispatch of drivers, trucks, and shipments, ensuring alignment with delivery requirements and company policies.
Approve and optimize routing plans for efficiency, cost-effectiveness, and safety.
Monitor daily dispatch operations and provide escalation support for complex scheduling or routing issues.
Communication & Coordination
Serve as the primary escalation point between drivers, customers, warehouse staff, and management.
Ensure professional communication standards are maintained across the dispatch team.
Collaborate with operations leadership to align dispatch strategies with overall business goals.
Tracking, Compliance & Performance Management
Oversee real-time monitoring of fleet activity using TMS and GPS tracking systems.
Ensure dispatch team maintains accurate logs of driver hours, vehicle availability, and shipment status.
Enforce compliance with DOT, FMCSA, and company regulations, addressing violations promptly.
Review KPI reports and implement corrective actions to achieve on-time performance and service quality targets.
Problem Solving & Incident Management
Provide leadership during delays, breakdowns, weather disruptions, or other incidents by directing reroutes and recovery plans.
Investigate and report service failures, accidents, or escalated issues to senior management.
Partner with the operations team to minimize disruptions and improve overall service reliability.
Administrative & Reporting Duties
Review and approve documentation, such as bills of lading, manifests, and compliance records.
Oversee preparation of performance and compliance reports for management.
Support payroll accuracy by verifying driver hours and mileage submitted by dispatchers.
Qualifications
Required
High school diploma or equivalent (Associate's or Bachelor's degree in logistics, supply chain, or related field preferred).
4+ years of experience in transportation dispatching or logistics, including at least 1-2 years in a supervisory or leadership role.
Proficiency with dispatching software, TMS platforms, GPS tracking, and Microsoft Office Suite.
Strong leadership, coaching, and team-building skills.
Ability to work flexible hours, including nights, weekends, or holidays as required.
Bilingual Mandarin for better communication internally with China team.
Preferred
Experience managing a fleet or dispatching in a high-volume logistics environment.
Strong knowledge of DOT regulations, FMCSA rules, and regional transportation laws.
Core Competencies
Leadership & Team Development: Ability to train, coach, and motivate a dispatch team.
Operational Excellence: Strong decision-making in fast-paced, high-pressure situations.
Compliance & Safety Focus: Ensures adherence to transportation regulations and company policies.
Customer Service Orientation: Maintains clear, professional communication with clients and partners.
Analytical & Problem-Solving Skills: Ability to identify issues quickly and implement effective solutions.
Physical Requirements
Ability to work in an office/dispatch center environment on-site.
Prolonged periods sitting at a desk and using a computer.
Occasional walking in warehouse or yard areas.
Compensation & Benefits
Competitive salary (based on experience).
Health, dental, and vision insurance.
Paid time off (PTO)
Retirement plan options.
Career advancement opportunities within logistics and operations management.
$41k-71k yearly est. 20h ago
Dispatch/Clerical (DSR) - Piscataway
Diakon Logistics 3.9
Dispatcher job in Piscataway, NJ
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week. This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
$16-18 hourly 60d+ ago
Medical Dispatcher
PDI Health 3.6
Dispatcher job in Newark, NJ
Job Description
Make a Real Difference Every Day!
Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray
Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area.
What You'll Do:
Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly.
Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective.
Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes.
Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy.
What Makes You a Great Fit?
You have prior experience as a Dispatcher (1+ years)
You're organized, detail-oriented, and thrive under pressure.
You communicate clearly whether on the phone, by email, or in person.
You have basic computer skills and pick up new systems quickly.
Experience working in the medical field or with medical terminology is preferred, but not required.
Bilingual (Spanish) is a bonus!
Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day!
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$20 hourly 23d ago
Medical Dispatcher
Instacare EMS
Dispatcher job in New York, NY
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
The average dispatcher in Kearny, NJ earns between $29,000 and $50,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Kearny, NJ
$38,000
What are the biggest employers of Dispatchers in Kearny, NJ?
The biggest employers of Dispatchers in Kearny, NJ are: