Dispatcher jobs in Knoxville, TN

The Cobb County Department of Public Safety E911 Emergency Communications Center invites you to explore a career as an Emergency Communications Officer. This expanding career field is ideal for a person with good communication and multi-tasking skills and the ability to work under stressful conditions. During the interview process, candidates will be scheduled by the E911 Employment Relations Unit to take the CritiCall, 911 dispatch test. CritiCall is a computerized pre-employment test used to measure a person's underlying skills and abilities prior to any training they receive if they are hired as a public safety dispatcher or call taker. If you would like to learn more about the CritiCall test or review the available testing resources, you can visit the applicant resource page at ****************************************************** The purpose of this classification is to answer and process emergency and non-emergency calls through the E911 Communications Center. Our agency is certified by the Commision on Accreditation for Law Enforcement Agencies (CALEA) and serves as the E911 call and dispatch center for the Cobb County Police Department, Cobb Fire& Emergency Services, City of Marietta Police and Fire, and the Cobb County Sheriff's Department. Click here to hear from our very own employees on what makes Cobb E911 a great and unique place to work. Employee Sponsored Benefits To view current employee benefits, please click here. Paid Vacation Leave 13 days per year / 1 year of service 15 days per year / 5 years of service 20 days per year / 10 years of service 22 days per year / 15 years of service 25 days per year / 20 years of service Holidays 12 paid holidays per year Paid Sick Leave Accumulates at 4.0 hours per biweekly Paid Military Leave Up to 18 days per year Parental Leave Policy Eligible full-time employees will receive six weeks paid time off to care for and bond with their newborn or newly adopted child. Bereavement Leave Policy Full-time employees will receive up to 3 days of bereavement leave with pay for up to 24 hours. Free Wellness Clinic A free health clinic is available for all Cobb County Employees and their dependents who have insurance with Cobb County. The clinic offers sick and well checks and many prescription medications at no cost to the employee. Fitness Centers Multiple fitness centers with both strength and aerobic training equipment available at no-cost to employees. Education Incentive Pay: * $1000 Associate Degree * $2000 Bachelor's Degree * $3000 Master's Degree Tuition Assistance Tuition assistance is available for you while you complete a college degree or certification. Reimbursable amounts are dependent upon available funding and will be proportionately distributed to all pre-approved applicants on a quarterly basis. This posting may be used to fill additional vacancies. Answers incoming emergency and non-emergency voice and Telecommunication Device for the Deaf (TDD) calls: determines nature of call and correct signal and/or code; simultaneously enters information into the Computer Aided Dispatch (CAD) System; and advises supervisors of all priority calls. Provides lifesaving and pre-arrival instructions to callers in emergency medical situations: remains available to callers while units are in route; and checks medical status. Forwards information to the appropriate emergency response units or agencies: processes requests from officers and/or deputies through the Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC), and assist the public with request Utilizes computer to enter and retrieve data: sorts and files records; and assists callers with transactions and information relating to police, fire, and Emergency Medical Services activity. Identifies incorrect or outdated information contained in the CAD: and completes update form for changes of street names and/or addresses, and submits to supervision for verification. Testifies in Court: may be called to testify as the owner of a voice on and E-911 recording and/or to be a witness that a call was received. Dispatches the appropriate agency personnel to scene through use of radio and CAD System: coordinates multi-unit and multi-jurisdictional response calls; maintains awareness of available response units; dispatches calls to available units; maintains contact with response units to provide information and instructions regarding emergencies; and assists in the coordination of correct response. Performs other related duties as assigned. Minimum Qualifications High School Diploma or GED required; supplemented by one year of work experience that shows the ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Additionally, applicants must pass the CritiCall 911 exam and must be age 18 at time of hire.Must obtain and maintain the following certifications: GCIC and NCIC Terminal Operator, Basic Communications Officer, TDD/TTY, and CPR.Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Sensory Requirements Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. EEO Statement Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world's most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers DuPont is currently hiring an experienced Emergency Response Team Officer at our Spruance, VA site! WORKING SCHEDULE: 12 hours rotating A-B-C-D Shifts The Emergency Response Team serves as a team member to carry out fire suppression and technical rescue, medical emergency response, fire prevention and hazardous material emergency response activities. The Emergency Response Team also performs various maintenance activities on fire equipment and fire station facilities. Essential Duties and Responsibilities: Responds to emergency and non-emergency situations including fires, medical injuries and illness; hazardous materials spills; technical rescues such as river, trench, rope rescues, confined space auto, extrication; false alarms; flooding; and other situations, and carries out specific assigned duties such as connecting hoses, operating equipment, emergency vehicle driving and operation, positioning ladders, rescuing victims, and providing basic life support care as allowed as an EMT. Fire Suppression: Extinguishing fires, using specialized equipment and techniques for industrial settings. Emergency Response: Responding to various emergencies, including hazardous material spills and other incidents. Hazard Mitigation: Identifying and mitigating potential hazards to prevent incidents. Rescue Operations: Conducting rescue operations for personnel trapped or injured in emergencies. Safety Training: Educating employees on fire safety procedures and emergency protocols. Equipment Maintenance: Maintaining firefighting equipment and ensuring its readiness. Pre-Incident Planning: Participating in pre-incident planning and risk assessments for industrial facilities. Emergency Medical Response: Respond to all medical emergencies on site. Treat, package and prepare patients for transport if needed. Conduct fire prevention inspections of buildings requiring application of national fire codes and corporate standards. Works independently or as part of a team. Establishes relationship with building managers to effectively communicate fire codes and safety procedures. Identifies deficiencies, completes appropriate paperwork, references fire codes and notes explanations for property owners. Initiates corrective action according to established procedures. Creates rough drawings for every structure investigated and submits these to office staff to input into computer system. Conducts follow-up inspections and forwards violations Fire Chief or area leadership. Maintains equipment in a state of readiness and performs maintenance to prolong the useful life of expensive equipment. Perform routine checks of equipment such as generators and air compressors, and records condition. Performs general fire station building and grounds maintenance as required. Performs routine maintenance of equipment, hoses, hand tools and specialized equipment. Maintains personal protective gear and requests replacements when the functionality of equipment is compromised. Participants in and/or conduct training exercises, demonstrations and instructions to prepare for emergency situations. Provides on-the-job training, mentoring, and some work directions to new firefighters. Trains peers on any specialized training received. Performs public relations and education activities. Conduct fire stations tours. Communicates courteously and professionally and maintains working relationships with others in carrying out job functions. Frequently interacts with others in the work unit, the Spruance site employees, public, vendors or across departments to exchange detailed and/or technical information. Works safely, follows safe work practices, and identifies and reports unsafe work conditions. Performs other duties as required or assigned. ERT members will inspect, preplan and sign off on all confined space work prior to work starting. ERT members will respond and assist with any onsite blood borne pathogen cleanup and disposal. Complete all daily, weekly and monthly fire apparatus checks. Ensure all apparatus and equipment is clean and ready to use. Ensure fire houses are clean and ready to use at all times. Complete all corporate and site training requirements i.e. I-Learn and WEBMOC documents. Complete monthly required fire and EMS training. Site fire and life safety audits. Fire extinguisher inspections Site emergency response pre-plan updates. Update site emergency response procedures. Assist areas with PHA's, MOC or anything needing fire resources. Train with outside Fire/EMS resources so things will go smooth in the event of emergency. Perform hose testing on all hoses in use and in storage. Minimum Qualifications: High school diploma or equivalent Valid Virginia driver's license Virginia Department of Fire Programs or Pro Board-certified Firefighter I, and II. (Current) Commonwealth of Virginia/ National Register Emergency Medical Technician (Current) Technical Rescue/Confined Space Operations Level (Current) Hazardous Materials Operations Level (Current) Current CPR Class III EVOC (Current) Must pass background investigation and pass medical and drug screening. Ability to create and maintain effective working relationships with peers, superiors, vendors, contractors, external government agencies and organizations. Strong communication skills, both orally and in writing. Must be clean, shaven and able to pass required fit test. Physical and Mental Demands: Work involves response to unpredictable emergency situations for prolonged periods of extreme physical exertion without benefit of warm-up, scheduled rest periods, meals, access to medications, or hydration. While at emergency scenes, incumbents may have exposure to injury, trauma, blood-borne pathogens, traffic accidents, and visual and emotional trauma. Incumbents are required to take appropriate safety precautions and wear protective equipment. While wearing personal protective equipment, including SCBA, perform firefighting tasks (e.g. hoseline operations, extensive crawling, lifting and carrying heavy objects, ventilating roofs or walls using power or hand tools, forcible entry), rescue operations, and other emergency response actions under stressful conditions including working in extremely hot or cold environments for prolonged time periods. While wearing personal protective equipment, including SCBA incumbents must be able to stand, climb ladders, balance, kneel, stoop, crouch, crawl and reach; to walk or run on uneven surfaces; and to drag up to 200 pounds for a distance of 50 feet. There is fingering, grasping, feeling, talking, listening, hearing/listening, seeing/observing, occasional lifting, pushing or pulling of up to 100 pounds, frequent lifting, pushing or pulling of up to 50 pounds and regular moving of objects up to 20 pounds. Moderate attention to detail and deadlines is required in completing reports and paperwork WORKING ENVIRONMENT There is regular exposure to very disagreeable working conditions such as fumes, fire, smoke, extreme weather conditions including ice, snow, extreme high and low temperatures, humidity, rain, dirt, mud. The work involves exposure to hazardous conditions such as toxic chemicals, slippery conditions, working in traffic areas and adverse road conditions. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position. OFFICERS Requirements - General Qualifications Minimum of 5 years of experience in emergency services (fire, EMS, or law enforcement). Certified in Incident Command System (ICS) and National Incident Management System (NIMS). Strong leadership, communication, and decision-making skills. Ability to work under pressure and manage multi-agency coordination. Required Certifications Fire Officer I or II (for fire service leaders). Hazardous Materials Operations level. FEMA ICS 100, 200, 300, 400, 700, and 800. Physical & Mental Requirements Ability to pass annual physical fitness assessments. Psychological resilience and stress management capabilities. Drug-free and clear criminal background check. Training & Continuing Education Annual leadership and tactical training. Participation in tabletop and full-scale emergency exercises. Ongoing education in emergency management, public safety, and community risk reduction. Leadership Responsibilities ERT Captain / Lieutenant Operational Oversight: Direct fire suppression, rescue, and hazardous materials operations. Team Readiness: Ensure personnel are trained, equipped, and physically prepared. Safety Enforcement: Monitor scene safety and enforce SOPs. Incident Command: Assume command roles during emergencies and coordinate with other agencies. Mentorship: Guide junior firefighters and foster professional development. Clinical Oversight: Ensure high-quality patient care and adherence to medical protocols. Resource Management: Oversee equipment readiness, and supply inventory. Training Coordination: Organize continuing education and skills assessments for EMS personnel. Interagency Liaison: Coordinate with hospitals, public health, and other emergency services. Documentation & Compliance: Ensure accurate reporting and compliance with state and federal regulations. Support & Wellness: Promote mental health resources and provide peer support for EMS staff. Must meet all requirements above. Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

THIS POSTING IS TO FILL THE CURRENT VACANCY AND TO ESTABLISH AN ELIGIBILITY LIST FOR THE FUTURE VACANCIES THAT MAY OCCUR IN THE NEXT 6 MONTHS EDUCATION and/or EXPERIENCE High school diploma or equivalent. Three years experience in transportation operations. Familiarity with route/ driver assignments is desirable. Must possess excellent computer skills in Microsoft applications. Must be able to successfully complete dispatch training. INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants' knowledge, skills and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments. SUMMARY Maintains personnel/pay records and assigns runs for rail operators, ensuring a proper number is available to maintain revenue service. Demonstrated dependability through attendance required, checks Operators for fitness for duty. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Ensures that an adequate number of operators are available to fill all scheduled service. 2. Makes daily work assignments to operators in accordance with the labor agreement. 3. Maintains operator daily work record, payroll sheet, and other related documents. 4. Monitors the appearance and physical composure of the operators reporting for duty. 5. Assists the Chief Dispatcher in the day-to-day operations of the Dispatcher's office. 6. Acquires and maintains a working knowledge of the union contract and operating rules and regulations. 7. Must be able to conduct mark-ups for Rail Operations. 8. Must check Operators for fitness for duty 9. Performs other related duties as assigned. SUPERVISORY RESPONSIBILITIES Makes work assignments to operators. SPECIAL REQUIREMENTS: *Must pass physical examination, including drug and alcohol screen. *Must successfully pass background investigation by Georgia Crime Information Center. AMERICANS WITH DISABILITIES ACT If you are a qualified individual with a disability, you have a right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions. MARTA is a Drug-Free Workplace. Participation in MARTA's Drug & Alcohol Program is a condition of employment. Failure to adhere to MARTA's Drug & Alcohol Program will result in termination. Every MARTA employee is responsible for reading and observing the requirements of the Drug & Alcohol policy. This position has been identified as SAFETY SENSITIVE. MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Classification: Non-Represented Grade: 16 Number of Openings:2 Salary: $51,516-$77,274

Prince George County is currently seeking qualified individuals for the position of Emergency Communications Officer in the Emergency Communications Center (ECC). Responsibilities include but are not limited to answering 9-1-1 emergency and non-emergency calls, operating radio equipment, alerting/dispatching public safety units to locations where assistance is required and providing callers with lifesaving instructions in potentially life-threatening situations. Other essential functions include operating a radio network, monitoring and transmitting over multiple public safety radio channels and operating teletype as a part of the VCIN and NCIC Network. The ECC is a fast-paced environment requiring multi-tasking skills and the ability to perform under stressful situations. Salary Range: $47,722 - $73,969 DOEMinimum Basic Qualifications: be at least 18 years of age be a high school graduate or possess a G.E.D. have a favorable credit rating have no convictions of felonies or serious misdemeanors be able to hear, analyze and react swiftly to high stress situations dealing with citizens be able to work 12-hour shifts including weekends and holidays be able to successfully complete several stages of job related training be able to pass a thorough background investigation be able to perform other duties as assigned Previous emergency communications and call taker experience preferred. Possession of, or ability to obtain, DJCS Basic Dispatcher, VCIN/NCIC, Emergency Medical Dispatcher (EMD), and CPR certifications are required. Possession of a valid driver's license. Pre-employment drug testing and criminal background check, including fingerprinting, are required.To apply online visit our website at ***************************** To be considered for this position, applicants must fill out a County application which can be completed online. For additional information, please call *************. EOE.

The Harrisonburg-Rockingham Emergency Communications Center (HRECC) is currently seeking experienced Emergency Communications Officers (ECO II) for part-time opportunities, which require a minimum commitment of 32 hours per month. Interested candidates are encouraged to apply today for consideration! These particular ECO II positions are part-time (no benefits) with a preferred hiring range from $23.10 - $24.84 per hour; however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy. As a part-time ECO II, your duties will encompass a wide array of responsibilities, including receiving, classifying, processing, and dispatching emergency service calls. For non-emergency service calls, you'll be responsible for receiving, recording, and forwarding them appropriately. Maintaining and preparing computerized and other records and files is also a key aspect of the job. A full list of essential functions and the ideal candidates' knowledge, skills, and abilities is available in the class specification for this position. Minimum Qualifications * High school diploma or GED and moderate (1-3 years) experience in the field of public safety communications, or an equivalent combination of education and experience. * Experience in a multi-disciplinary emergency communications center. * Released on at least two specialties (call taking, law enforcement dispatching, or fire and rescue dispatching). * Availability to work at least 32 hours per month. * Possession of or the ability to acquire the following within the timelines specified: * VCIN Level B Operator (within 3 months) * DCJS Basic Communicator Certification (within 12 months) * Powerphone Total Response Certification (within 3 months) * CPR (within 3 months) * Any employee of the HRECC may be called upon to work over the scheduled shift or hours, as needed. * Click here to view the physical requirements of this position. The following pre-employment screenings must be successfully completed with satisfactory results for this position: * Industry-Specific Post-Offer Physical Exam; * DMV Driving History Query; * Drug Screen; * Psychological Evaluation; * Criminal Background Investigation, including VCIN Fingerprinting. HRECC employees are subject to random drug/alcohol screenings. Supplemental Information To Apply:In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 06/30/2025) There are two additional documents (the Personal History Statement and Authorization for Release of Personal Information) required for consideration that have been built into the online employment application via the supplemental questionnaire. You may view the instructions page here for the supplemental questionnaire. Once you submit your complete online employment application, you will have satisfied this requirement. The City provides an excellent full-time employee benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and holidays. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status. The City of Harrisonburg & the HRECC are Equal Opportunity Employers.

Job DescriptionDescription: Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC. Major Essential Duties Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion Handles radio communications Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system Responsible for carrying out all policies, general orders and directives for the Communications Section. Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room. Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures. Assists in development of all Standard Operating Procedures for dispatch. Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section. Enters and process warrants and protections orders. Other duties as assigned. Supervisory Responsibilities In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties. Relationships Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised. Requirements: Qualifications Education and/or Experience Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required. Language Skills Ability to communicate effectively in English both orally and in writing Ability to create shift reports Ability to assist in the development of all standard operating procedures in dispatch Mathematical Skills Able to multiply, divide, add and subtract Demonstrate the ability to read maps Reasoning Skills Ability to solve practical problems Ability to be patient and objective Problem solving and resolution Certificates, Licenses, Registrations The ability to obtain State Telecommunicator Certification(TIPS) Criminal Justice Information System Certification(CJIS) Appropriate National Incident Management Certifications (NIMS) Emergency Medical Dispatch (EMD) Other Knowledge and/or Skills Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment. Ability to keep accurate records Strong file organization skills Ability to work under close supervision Physical Demands While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus Must be able to pass an audiogram test for hearing Must be able to file, bend and stoop at file cabinets and lift ledgers as needed Work Environment The work environment is considered a standard office environment. It has a noise level that is Low to Moderate. Comments An employee in this job must display the following: Positive and Professional Attitude Be a team-player Must be able to take instruction Must be dependable Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities Must have personal integrity and remain free of felony convictions Commitment to serve the county's best interests Ability to work all shifts Must maintain confidentiality Must be 18 years or older Must be bondable

The Transport Dispatcher coordinates and assists with prioritizing ambulance transportation for patients within the Inova Health System. This position also assists with coordinating critical care transports for Inova's specialty teams for patients internal to Inova and from our external care partners. Job Responsibilities Answers, screens, and directs calls for general or emergency ground transportation. Enters transportation requests into brokerage software and tracks in progress transports for timely ETA's and re-broker as needed. Schedules pre-arranged pickup and drop-off while determining the appropriate level of care needed for the patient. Arranges specialty and critical care transportation. Communicates with multiple departments and EMS personnel. Communicates with nursing teams to inform of changes in ETAs or prioritization of requested transports. Assists with prioritization of transport requests to ensure timely transports of patients with interventional needs. Assists with coordination of critical care transfers and transport requests in partnership with Inova's specialty teams. Recognizes and assists with escalations of transport inquiries and challenges to appropriate vendor resources. May perform additional duties as assigned Additional Requirements Certification - Emergency Medical Technician upon start Experience - 1 year of EMS Dispatch/Transfer Center/Healthcare experience/EMT or higher certification Education - High School diploma or equivalent Preferred Qualifications prior medical dispatch experience

As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com. Hiring Process: Apply online Skills Test Interview(s) Offer Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test Onboarding Benefits: Deferred compensation plans Educational Assistance Health, Dental, Vision, Life, Disability Insurance Health Screenings Paid Holidays Annual/Bereavement/Military Leave Accepting Applications until filled. Starting Salary: Trainee Pay: $49,559 PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period. Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority. A Shift: 6 a.m. - 2 p.m. B Shift: 2 p.m. - 10 p.m. C Shift: 10 p.m. - 6 a.m. Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment. The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process. Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically. Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation. Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required. Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center. Essential Job Duties: Monitors all radio traffic. Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications. Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations. Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries. Assists with on-the-job-training for new employees. Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems. Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed. Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower. Gives assignments and directions to staff and emergency personnel following established procedures. Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required. Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices. Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software. Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs. Disseminates information via the Automated Emergency Notification System to appropriate notification groups. Activates the emergency recall plan when required. Disseminates severe weather forecast information to airport tenants. Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions. Summaries information for broadcasting. Utilizes the badging system as necessary and after normal business hours. Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE). Maintains regular and on-time attendance. Follows all safety regulations. Performs other duties as assigned. Knowledge, Skills, Abilities and Other Characteristics: U.S. Citizen: Must be a U.S. Citizen to operate NCIC software. Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines. Receiving Directions: Skill in receiving and following written and oral directions. Record Management: Skill in maintaining complex and confidential files, records, and official documents. Facilities Access Control System: Skill in using a facilities access control system. Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions. Public Relations: Skill in communicating and managing relationships with the general public. Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations. Map Reading: Skill in reading and interpreting maps. Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done. Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions. Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information. Emergency Codes: Ability to learn emergency codes. Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills. Ability to obtain and maintain a Security Identification Display Area (SIDA) badge. Qualifications: Required: H.S. Diploma or G.E.D. U.S. Citizenship required to access NCIC Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience. Preferred: Associate's Degree in a related field. 2-4 years of public safety administration / telecommunication working with confidential information or related experience. Typing speed 35-45 WPM.

Dispatcher will schedule vehicles to pick up and drop off clients for their medical appointments safely and on time. Dispatcher will be able to look at the particulars of the scheduling needs and makes the necessary adjustments. Dispatcher will be able to take into consideration factors such as the number of passengers per trip, the drivers who are available, the length of the trip, and appointment times. Dispatcher will work as part of a team to reach transportation benchmarks for Transportation Services. The job's purpose is to assure timely scheduling and dispatching of drivers for the provision of and maintenance of a caring environment for non-emergency clients while providing transport service as appropriate for the needs of the client. Represent the spirit of Southeastern Life Center, with its primary focus on removing the barriers to recovery for the clients we serve. Essential Duties and Responsibilities: Dispatchers will coordinate the transportation schedule for each day and/or week and inform drivers of their assignments for the day and/or week. The Dispatchers must also be able to appropriately schedule last-minute trips so that clients reach their appointments on-time.· Problem Resolution: Things can go wrong on a trip. A vehicle might get a flat tire or there might be an unexpected roadway closure, unforeseen situations arise Dispatchers will have to take action to make things right and limit disruptions so that client arrives safely and on-time to their scheduled appointments. Maintaining Communication: Dispatchers will serve as a liaison between different departments and people. They correspond with maintenance to see which vehicles are available and when out-of-service ones will be returned to the fleet. They talk to drivers to ensure the trip is going as planned. They field messages from customers wanting to confirm arrival time or calling with complaints about their trip experience. Reporting: Dispatchers are crucial in accurate reporting for the company. Dispatchers will provide detailed accounts of activities to assess patterns for inefficiencies. They will also be responsible for completing all required paperwork on time and with minimal errors. Monitoring Safety: We are committed to the safety of our clients and dispatchers are critical in this role. Dispatchers will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules. If one of a transportation dispatcher's vehicles is involved in a roadway situation, he or she needs to decide the safest course of action, such as getting emergency help. Adhere to compliance programs with state and federal regulations, including those imposed by the Department of Transportation (DOT). Maintain up-to-date data in appropriate software systems. Following up with any accidents/incidents that might have arisen during the transportation of individuals and performing investigating reports as needed. Coordinate with community providers in need of transportation services for their clientele through our contractual agreements Provide fill-in as needed to provide transportation services in the event of staff vacancy. Report facts concerning accidents or incidents to control and hospital personnel in accordance with the organizational policy Take part in staff development programs and/or undertake further training if and when required opportunities Comply with the data protection measures and do not disclose personal information regarding patients or other employees to unauthorized personnel. Other duties as assigned ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS · An excellent working knowledge of NEMT Dispatch system Ability to keep a level head in a busy environment to rectify issues quickly and efficiently. Ability to think ahead and anticipate potential problems, such as allowing extra time during stormy weather. Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved A commitment to teamwork since the job entail working with a variety of people Incumbent in the Transportation Dispatcher role are able to work as a member of a healthcare interdisciplinary team with a focus on ensuring successful recovery and overall mental health for clients. Incumbents must demonstrate an ability to apply age-appropriate principles of communication and clinical practice relevant to adolescent, adult, and geriatric patients. Must have experience with mental illness and/or substance abuse inclusive of activities therapy, group psychoeducational counseling, and/or milieu therapy. Incumbent must demonstrate competence in the use of equipment and application of procedures before being allowed to perform independently. ORGANIZATIONAL RELATIONSHIPS: Supervises: NA Reports to: Transportation Manager ACCESS TO INFORMATION: - Demographic: consumer information such as name, date of birth, address, etc. - Clinical: None - Organizational: unit and organizational policies and procedures -Knowledge based: access to Information Resource Center reference resources Supervisory Responsibilities: This position oversees staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE : Minimum Required: Good people skills with a caring and polite manner. Must have a valid NC driving license with no more than 3 penalty points. Preferred: Previous driving experience of working in patient transport. CPR, first aid, NCI and/or role related certification within 3 months of hire. PASS Basic certificate CTAA training within 90 days of hire PASS Wheelchair certificate Hands On training required with certified trainer within 90 days First Aid/CPR card or certificate within 30 days Defensive Driving certificate within 90 days Americans with Disabilities Act (ADA) - completed upon hire and annually Emergency Procedures for Vehicle Operations - completed upon hire and annually Drug test completed upon hire/ Required Skills/Abilities Must have strong operations experience. Excellent communication skills and must be able to interact with all levels of personnel. Must be a positive team player and have the ability to work harmoniously and effectively with staff, customers, contractors, suppliers/vendors, colleagues and Management. Attention to detail and organizational skills. Must have the ability to set and manage changing priorities and exhibit good time management and multi-tasking skills. Effective problem-resolution skills. Excellent customer service skills are required. Experience with computers and Microsoft Office, including the ability to learn, comprehend and utilize new computer programs. Experienced with Routing, GPS software, and all other relevant software platforms. Automotive maintenance experience preferred. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed in an office environment, with a moderate noise level. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required. Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision. Must be able to lift up to 15 pounds at all times. This position is subject to random mandatory drug testing.

Dispatcher will schedule vehicles to pick up and drop off clients for their medical appointments safely and on time. Dispatcher will be able to look at the particulars of the scheduling needs and makes the necessary adjustments. Dispatcher will be able to take into consideration factors such as the number of passengers per trip, the drivers who are available, the length of the trip, and appointment times. Dispatcher will work as part of a team to reach transportation benchmarks for Transportation Services. The job's purpose is to assure timely scheduling and dispatching of drivers for the provision of and maintenance of a caring environment for non-emergency clients while providing transport service as appropriate for the needs of the client. Represent the spirit of Southeastern Life Center, with its primary focus on removing the barriers to recovery for the clients we serve. Essential Duties and Responsibilities: Dispatchers will coordinate the transportation schedule for each day and/or week and inform drivers of their assignments for the day and/or week. The Dispatchers must also be able to appropriately schedule last-minute trips so that clients reach their appointments on-time.· Problem Resolution: Things can go wrong on a trip. A vehicle might get a flat tire or there might be an unexpected roadway closure, unforeseen situations arise Dispatchers will have to take action to make things right and limit disruptions so that client arrives safely and on-time to their scheduled appointments. Maintaining Communication: Dispatchers will serve as a liaison between different departments and people. They correspond with maintenance to see which vehicles are available and when out-of-service ones will be returned to the fleet. They talk to drivers to ensure the trip is going as planned. They field messages from customers wanting to confirm arrival time or calling with complaints about their trip experience. Reporting: Dispatchers are crucial in accurate reporting for the company. Dispatchers will provide detailed accounts of activities to assess patterns for inefficiencies. They will also be responsible for completing all required paperwork on time and with minimal errors. Monitoring Safety: We are committed to the safety of our clients and dispatchers are critical in this role. Dispatchers will need to know about limits on how long drivers can work without rest and take that into consideration when making schedules. If one of a transportation dispatcher's vehicles is involved in a roadway situation, he or she needs to decide the safest course of action, such as getting emergency help. Adhere to compliance programs with state and federal regulations, including those imposed by the Department of Transportation (DOT). Maintain up-to-date data in appropriate software systems. Following up with any accidents/incidents that might have arisen during the transportation of individuals and performing investigating reports as needed. Coordinate with community providers in need of transportation services for their clientele through our contractual agreements Provide fill-in as needed to provide transportation services in the event of staff vacancy. Report facts concerning accidents or incidents to control and hospital personnel in accordance with the organizational policy Take part in staff development programs and/or undertake further training if and when required opportunities Comply with the data protection measures and do not disclose personal information regarding patients or other employees to unauthorized personnel. Other duties as assigned ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS · An excellent working knowledge of NEMT Dispatch system Ability to keep a level head in a busy environment to rectify issues quickly and efficiently. Ability to think ahead and anticipate potential problems, such as allowing extra time during stormy weather. Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved A commitment to teamwork since the job entail working with a variety of people Incumbent in the Transportation Dispatcher role are able to work as a member of a healthcare interdisciplinary team with a focus on ensuring successful recovery and overall mental health for clients. Incumbents must demonstrate an ability to apply age-appropriate principles of communication and clinical practice relevant to adolescent, adult, and geriatric patients. Must have experience with mental illness and/or substance abuse inclusive of activities therapy, group psychoeducational counseling, and/or milieu therapy. Incumbent must demonstrate competence in the use of equipment and application of procedures before being allowed to perform independently. ORGANIZATIONAL RELATIONSHIPS: Supervises: NA Reports to: Transportation Manager ACCESS TO INFORMATION: - Demographic: consumer information such as name, date of birth, address, etc. - Clinical: None - Organizational: unit and organizational policies and procedures -Knowledge based: access to Information Resource Center reference resources Supervisory Responsibilities: This position oversees staff. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE: Minimum Required: Good people skills with a caring and polite manner. Must have a valid NC driving license with no more than 3 penalty points. Preferred: Previous driving experience of working in patient transport. CPR, first aid, NCI and/or role related certification within 3 months of hire. PASS Basic certificate CTAA training within 90 days of hire PASS Wheelchair certificate Hands On training required with certified trainer within 90 days First Aid/CPR card or certificate within 30 days Defensive Driving certificate within 90 days Americans with Disabilities Act (ADA) - completed upon hire and annually Emergency Procedures for Vehicle Operations - completed upon hire and annually Drug test completed upon hire/ Required Skills/Abilities Must have strong operations experience. Excellent communication skills and must be able to interact with all levels of personnel. Must be a positive team player and have the ability to work harmoniously and effectively with staff, customers, contractors, suppliers/vendors, colleagues and Management. Attention to detail and organizational skills. Must have the ability to set and manage changing priorities and exhibit good time management and multi-tasking skills. Effective problem-resolution skills. Excellent customer service skills are required. Experience with computers and Microsoft Office, including the ability to learn, comprehend and utilize new computer programs. Experienced with Routing, GPS software, and all other relevant software platforms. Automotive maintenance experience preferred. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is typically performed in an office environment, with a moderate noise level. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required. Regularly required to use hands to handle or feel; talk; see; and/or hear. Specific vision abilities required by this job include close vision and color vision. Must be able to lift up to 15 pounds at all times. This position is subject to random mandatory drug testing.

Duties and Responsibilities: * Receives requests for calls for Police, Fire and Rescue assistance, emergency and non-emergency, determines nature of the call, the location of the call and dispatches the appropriate personnel and equipment. * Provides pre-arrival instructions for Fire and Rescue medical calls. * Operates Computer Aided Dispatch (CAD) and other computer systems that entail the handling of confidential information. * Dispatches other City department personnel and equipment as requested for the City Public Works Department, Utilities Department, Social Services and Magistrates. * Other duties as assigned Salary: This position has a starting pay of $46,051.20 with the ability to be higher depending on experience and certifications Requirements: * Must be able to work all shifts, days of the week and holidays * Any combination of education and experience equivalent to a High School diploma or General Education Degree (GED) * Attendance at a two week formal training school is required * Possession of a valid and appropriate driver's license * Ability to be certified as a Virginia Criminal Information Network (VCIN) and National Criminal Information Center (NCIC) operator and Virginia Department of Criminal Justice Services (DCJS) Communications Specialist * Ability to obtain certification in CPR and Priority Dispatch Emergency Medical Dispatch (EMD) within two (2) years * Successful completion of position release tests and on the job training program within twelve (12) months * Must maintain 8 hours of yearly Continuing Education Hours specific to Communications * Some knowledge of the methods of operating the communication systems * Some knowledge of radio terminology system and teletype procedures * Some knowledge of the geography of the City and County and location of major landmarks * Ability to operate all communication consoles and computer terminal * Ability to communicate with coworkers and the public under stressful conditions The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

Job DescriptionBenefits: Bonus based on performance Ali Medical Transport is one of the regional leaders in non-emergency medical transportation. We transport clients daily to dialysis, medical appointments, and group homes. We seek a qualified and skilled Dispatcher/Logistics Coordinator that'll be tasked with aiding in overseeing the logistics of our entire operations, which allow our company to be one of the largest non-emergency medical transportation provers in the central region of Virginia. Responsibilities of the role include: Creating routes and dispatching drivers efficiently and maximizing multiloading Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips Acting as the main point of contact for drivers and clients Planning the next day's trips in advance by organizing a daily trip manifest Creating routes and dispatching drivers while maximizing efficiency and multiloading Assisting and delegating office responsibilities with the team Cross-trans and perform other duties as assigned Qualifications: Previous experience dispatching, with logistics mindset Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off) Strong digital, phone, and written communication skills (answer 100+ calls a day) Intimate knowledge of the Richmond metro area (zip codes, streets, regions) Effective at managing competing, high-level priorities - must be able to manage periods of stressful workload Hours: 5:00am to 7pm (5am-12pm & 12pm to 7pm alternating shifts) Monday to Friday Work until final trip is dispatched Potential to work weekends Job Type: Full-time Pay: $20/hr Work Location: In person

Title: Emergency Communications Officer - Part-Time State Role Title: Emergency Coordinator I Hiring Range: $18.00 / hour Pay Band: 3 Recruitment Type: General Public - G Job Duties About the Agency: The Virginia Department of Military Affairs State Team provides professional and responsive state support functions to the Adjutant General of Virginia, the Virginia National Guard, the Virginia Air Guard, and the Virginia Defense Force in order to ensure their ability to support and defend the United States and the Commonwealth of Virginia. Purpose of Position: To provide Emergency coordination services for Fort Barfoot. To perform a variety of communications and operational tasks in support of public safety operations such as dispatching calls of a police and emergency nature, providing medical information pending arrival of EMT/Paramedics and to obtain criminal and driving histories and wants via computer terminal to ensure enforcement of the law and provide safety to police officers and the public. To provide courteous, prompt, accurate and efficient information to all who call. Receives general administrative supervision from the Emergency Communications Operations Manager, Emergency Services Branch Chief, and the Director of Public Works in terms of broadly defined missions and goals. Telework for this position is only allowed during emergencies. This is a part-time position and is ineligible for state benefits. Hours are limited to an average of 29 per week, not to exceed 1500 hours per year. Minimum Qualifications Knowledge of Radio-Telephonic operations and procedures; Knowledge of Procedures used in operating Computer Aided Dispatch Systems; Knowledge of Policies and procedures of receiving and processing emergency calls; Knowledge of Specialized computer systems/software currently used in the Communications Department; Knowledge of Basic business arithmetic; Knowledge of Localized Geographic features and directional information; Skill in call screening techniques and phone etiquette; Knowledge of standard office practices and procedures, including records management; Ability to communicate effectively in oral and written forms; Skill in performing technical, specialized, complex, difficult or technical office support work; Ability to read and explain rules, policies and procedures; Skill in compiling and summarizing information and preparing periodic or special reports; Ability to work under pressure, exercising good judgment and making sound and timely decisions & General Knowledge of Techniques for dealing with a variety of individuals from various emergency and non-emergency situations, socio-economic, ethnic and cultural backgrounds, in person and over the telephone; Valid Driver's License and acceptable driving record required. Additional Considerations EMD Certification is preferred; Hazmat Awareness certification preferred; Public Safety Telecommunicator I & II certifications preferred. Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position. Completes departmental training, Cardiopulmonary Resuscitation (CPR), ICS Class (100, 200, 700, 800) within one year of hire; Must obtain Hazmat Awareness and Public Safety Telecommunicator I & II within two years of hire; Employment offers may be subject to any of the following: o Extensive criminal background check o Pre-employment drug screening o Employment reference checks o Virginia DMV Driver Alert System o Pre-employment physical examination Must obtain and maintain a Common Access Card (CAC). This position is restricted, meaning the funding for this job is non-general and/or non-recurring. Must have, and maintain, a valid Driver's License for the duration of employment. The Department of Military Affairs is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. DMA encourages and invites minorities, women, individuals with disabilities and veterans to apply. We are a “Virginia Values Veterans” (V3) certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application and/or resume. AmeriCorps and Peace Corps and other national service alumni are encouraged to apply. The application must be detailed and fully completed. All employment and periods of unemployment (if applicable) must be listed within the application; either on an attached resume, or manually listed in the “Relevant Work History” section. Each application is reviewed for documentation that shows the applicant meets the minimum and preferred qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application, therefore, it is essential to fully complete each section of the application and provide descriptive information. Submitting an incomplete state application, or a state application lacking in detail, may result in your non-selection. This website will provide a confirmation of receipt when the application is submitted for consideration This job is a civilian position and does not require military service (including commission and enlistment). Contact Information Name: Loreley A. Leabhart Phone: ************** Email: ******************************** In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at ************. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Job DescriptionTransportation Dispatcher - Keep zTrip Running Smoothly zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities. We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving. Shift: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on availability, proximity, and customer needs Monitor daily fleet operations to maintain on-time performance and service quality Provide real-time instructions, route updates, and operational guidance to drivers Respond to customer calls with professionalism, empathy, and accuracy Troubleshoot delays, service issues, or route disruptions and recommend solutions Maintain accurate logs of dispatch activity, trip details, and vehicle deployment Collaborate with operations, customer service, and safety teams to improve efficiency Promote a safety-first culture by following company standards and procedures What You Bring as a Transportation Dispatcher: Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred) Excellent communication skills for supporting both drivers and customers Strong multitasking, organizational, and problem-solving abilities Ability to remain calm and confident in fast-paced or high-pressure situations Familiarity with dispatch systems or GPS-routing software (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) and Holiday Pay 401(k) with Company Match Opportunities for advancement within a nationwide, fast-growing organization A supportive, team-oriented work environment Why Join zTrip? Become part of North America's largest transportation network Play an essential behind-the-scenes role that keeps cities moving Join a team dedicated to safety, efficiency, and community impact Build a stable, rewarding career in modern urban mobility Ready to Take the Wheel Behind the Scenes? Apply today to become as a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.

Transportation Dispatcher - Keep zTrip Running Smoothly zTrip is North America's largest taxi provider, operating more than 6,000 vehicles across 38 cities. Our mission is to deliver safe, reliable, and efficient transportation that connects people and supports communities. We're seeking a Transportation Dispatcher to join our operations team in Kansas City. In this vital hybrid role, you'll combine dispatch coordination with exceptional customer support-assigning trips, assisting passengers, and ensuring clear, timely communication that keeps our fleet and our riders moving. Shift: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on availability, proximity, and customer needs Monitor daily fleet operations to maintain on-time performance and service quality Provide real-time instructions, route updates, and operational guidance to drivers Respond to customer calls with professionalism, empathy, and accuracy Troubleshoot delays, service issues, or route disruptions and recommend solutions Maintain accurate logs of dispatch activity, trip details, and vehicle deployment Collaborate with operations, customer service, and safety teams to improve efficiency Promote a safety-first culture by following company standards and procedures What You Bring as a Transportation Dispatcher: Experience in dispatching, customer service, fleet coordination, or transportation operations (preferred) Excellent communication skills for supporting both drivers and customers Strong multitasking, organizational, and problem-solving abilities Ability to remain calm and confident in fast-paced or high-pressure situations Familiarity with dispatch systems or GPS-routing software (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Health, Dental, Vision, and Life Insurance Paid Time Off (PTO) and Holiday Pay 401(k) with Company Match Opportunities for advancement within a nationwide, fast-growing organization A supportive, team-oriented work environment Why Join zTrip? Become part of North America's largest transportation network Play an essential behind-the-scenes role that keeps cities moving Join a team dedicated to safety, efficiency, and community impact Build a stable, rewarding career in modern urban mobility Ready to Take the Wheel Behind the Scenes? Apply today to become a Transportation Dispatcher with zTrip-and help keep our operations running smoothly, efficiently, and safely every day.

Monitors continuously, the communications systems in the transportation office. Directs appropriate personnel to patient rooms, treatment areas, doctor's offices, and admissions areas based on predetermined schedule, telephone calls, or other requests for transportation assistance. Performs other duties as assigned. Job Responsibilities Handles all requests for Transportation. Performs transporter duties as necessary to fulfill hospital and department mission. Completes assigned goals. Education Minimum Required: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience Preferred/Desired: HS diploma or GED. Special Skills Minimum Required: Ability to log, assign, and complete transport requests. Knowledge of transportation software. Excellent telephone etiquette.

Monitors continuously, the communications systems in the transportation office. Directs appropriate personnel to patient rooms, treatment areas, doctor's offices, and admissions areas based on predetermined schedule, telephone calls, or other requests for transportation assistance. Performs other duties as assigned. Job Responsibilities Handles all requests for Transportation. Performs transporter duties as necessary to fulfill hospital and department mission. Completes assigned goals. Education Minimum Required: Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience Preferred/Desired: HS diploma or GED. Special Skills Minimum Required: Ability to log, assign, and complete transport requests. Knowledge of transportation software. Excellent telephone etiquette.

Apply (Seasonal) Public Safety Dispatcher Department of the Interior National Park Service Blue Ridge Parkway Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply is located in Blue Ridge Parkway, in the Visitor and Resource Protection Division. The typical seasonal entry-on-duty period for Blue Ridge Parkway is May - November but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: Mid-May Open to the first 100 applicants or until 12/22/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Summary This position is located in Blue Ridge Parkway, in the Visitor and Resource Protection Division. The typical seasonal entry-on-duty period for Blue Ridge Parkway is May - November but can be variable during these months due to weather conditions, project needs, or funding. Anticipated Entry on Duty: Mid-May Open to the first 100 applicants or until 12/22/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Overview Help Accepting applications Open & closing dates 12/08/2025 to 12/22/2025 This job will close when we have received 100 applications which may be sooner than the closing date. Learn more Salary $21.54 to - $21.54 per hour Pay scale & grade GS 6 Location 1 vacancy in the following location: Asheville, NC Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Temporary - Not to exceed 1039 Hours Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number SE-1630-BLRI-26-12845450-DE Control number 851828100 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Open to all U.S. Citizens. ICTAP/CTAP eligibles. Videos Duties Help The Communications Center provides primary telecommunications and logistical support for daily and emergency operations, law enforcement information gathering and dissemination, wildfire response and maintenance operations; is the 9-1-1 public emergency answering point; and serves as a primary contact for other federal and state agencies. The Center provides full services 24 hours per day, seven days per week, and 365 days per year. This position is located in the Emergency Communications Center (ECC) within the Division Visitor and Resource Protection, Headquarters, Blue Ridge Parkway (BLRI) and answers directly to the Communications Center Manager. The ECC provides dispatch services for all public safety functions as well as primary telecommunications and logistical support for the Park's day-to-day and emergency operations (law enforcement, fire, EMS, search and rescue and maintenance). The ECC maintains on-site access (query and input) to NCIC/NLETS/DCI Law Enforcement Telecommunications systems. The incumbent operates computerized dispatch consoles and related equipment in the course of serving as the primary point of contact for law enforcement, emergency medical, fire and search and rescue incidents. The employee must be proficient in the use of CAD, law enforcement records management systems like IMARS or Mark 43, and a number of state and national public safety computer networks. The incumbent routinely communicates and relays information with local, state, and federal law enforcement agencies around the country to acquire or share law enforcement information. Relays and disseminates information for law enforcement officers, all park division staff, residents, visitors and business contacts. Requirements Help Conditions of employment * U.S. Citizenship required. * Appointment subject to background investigation and favorable adjudication. * Meet Selective Service Registration Act requirement for males. * Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. * You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. * You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. * You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. * Housing may be available for this position. * You must be able to obtain and maintain a current NCIC/DCIN certificate. * A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. Qualifications All qualifications must be met by the closing date of this announcement-12/22/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-06 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service. This experience includes activities such as, but not limited to: Office support positions and non-emergency and emergency call takers in direct support of law enforcement, fire, or medical personnel, wilderness conservation and hunting regulations, probation and parole, or the courts; Work participating in emergency services (i.e. Emergency Medical Technician, Emergency Medical Dispatcher, Emergency Medical Services (EMS), law enforcement, structural/wildland fire, search and rescue (SAR) response, dispatching for emergency services, and patrolling wilderness areas). Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001). Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional information This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS). If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility. The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM. Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: * Applies Technology to Tasks * Customer Service * Technical Competence In order to be considered for this position, you must complete all required steps in the process. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/22/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation that you meet Selective Factors. * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/22/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Agency contact information Jennifer Lopez Email jennifer_************* Address Blue Ridge Parkway 199 Hemphill Knob Road Asheville, NC 28803 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/22/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation that you meet Selective Factors. * College transcripts, if qualifying based on education. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

* HIRING INCENTIVE* Hiring Incentive for Communications Officers Effective October 1, 2023, eligible newly hired Communications Officers - including lateral entry positions (Communication Officer II, III, and IV) - may qualify for a hiring incentive based on their application and start dates. Incentive Schedule: * Apply before November 1, 2025: $10,000 * Apply on or after November 1, 2025, and start by April 30, 2026: $7,000 * Apply on or after November 1, 2025, and start between May 1 and July 31, 2026: $5,000 * Apply on or after November 1, 2025, and start on or after August 1, 2026: $3,000 Payment Structure: Hiring incentives are paid in three installments following documented satisfactory job performance at: * 3 months of service * 6 months of service * 12 months of service Lateral Entry: Rank and starting base salary are determined by prior POST-certified communications officer experience. Continuation of this Recruitment and Hiring Incentive Program is subject to the continued availability of grant and departmental funding, as well as approval by the Manager. REPORTS TO: Communications Supervisor FLSA STATUS: Non-Exempt CLASSIFICATION: Personnel System, requires satisfactory completion of a twelve month probationary period. PAY GRADE: 115-117; depending on experience SAFETY SENSITIVE: Yes, subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance. SEVERAL POSITIONS AVAILABLE! Click HERE for important application instructions. Click HERE to go to Police Department Website. Purpose of Job The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section. Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives; and performing additional tasks as assigned. Job Related Requirements Work Schedule: 12 hour shifts/Rotating Shifts May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. Emergency Position This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager. Phase I Requirements: Communications Officer I: High school diploma or equivalent required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must be a United States Citizen as required by P.O.S.T. Requires possession of or ability to obtain certification for NCIC and GCIC. One year of experience in radio and telecommunications or related experience preferred. Phase II Requirements After meeting Phase I requirements, applicants will be invited to the CritiCall Communications Officer aptitude testing. Successful candidates will advance to Phase III. You can learn more about the test here if you wish. Phase III Requirements Successful completion of a background investigation and polygraph exam is required for this position. The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Answers the telephone; evaluates and processes calls; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. Receives, monitors, and dispatches radio communications traffic for Police, Fire and Sheriff's Departments and all E-911 calls. Receives and screens all incoming telephone calls from the public and from other police/public safety agencies; categorizes and prioritizes calls; receives calls and takes messages for police personnel. Dispatches appropriate agency personnel to incident locations; dispatches backup units, ambulances, fire fighters and wreckers as appropriate. Provides field officers with necessary information upon request, including license, insurance, tag and warrant checks, background info or persons locations. Conveys information to general public, public safety agencies, businesses, utilities and other police personnel within the department. Makes written reports from telephone information; generates incident card for calls necessitating action by field units. Maintains continuous log of incoming telephone/radio calls and officer availability; monitors position of field officers. Maintains wrecker list, arrest log, BOLO log, extra patrol log, barred list log, and record of house check calls and cancellations. Monitors and routes incoming messages from national and state computer networks; enters/removes information as requested into National, state and department computer system, including information on missing persons, stolen articles, wanted persons, etc. Monitors and routes incoming calls from Civil Defense and National Weather Service. Monitors alarm board; logs burglar/fire alarm calls. Tests all Fire Department radio equipment at beginning of day shift May assist in training new Communications Officers. Performs basic computer maintenance tasks. Responds to routine requests for information from officials, employees, and members of the staff, the public or other individuals. Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter. Uses knowledge of various software programs to operate a computer in an effective and efficient manner. Responds to a wide range of questions from public including many non-public safety inquiries. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the policies, procedures, and activities of the Police Department as they pertain to the performance of duties relating to the position of Communications Officer. Knowledge of the terminology used within the department. Knowledge of applicable federal/state statutes, local ordinances, departmental policies and procedures, and departmental methods as required in the performance of duties. Knowledge of regulations and procedures of state and national crime information centers, the geography and road system of Athens-Clarke County, dispatching procedures, and radio codes used by Police, Sheriff and Fire Departments. Knowledge and ability to operate various equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports. Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors and other staff members. Ability to use independent judgment in routine and non-routine situations. Ability to handle required mathematical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, fingering, grasping, feeling, seeing, talking, and hearing. Requires sitting for extended periods of time. Must be able to exert up to ten pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors. LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, methods and procedures. Requires the ability to prepare letters, reports, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand relatively complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including law enforcement, emergency medical, radio codes and police communications terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio-communications equipment. MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office and radio/communications equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as automated office equipment, radio/communications equipment, and office/computer supplies. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio, etc. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.