Dispatcher jobs in Lake Oswego, OR

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Pay Rates: $21.00 per hour ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

About TransWest: We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. The Dispatcher monitors and oversees day-to-day vehicle operations and monitors all ‘in service' TransWest vehicles, ensuring they are on time and on route. With an ability to problem solve and act quickly, the Dispatcher will create solutions in the moment and be the point of contact for drivers and supervisors via phone and email communications regarding issues, shuttle delays, rerouting, accidents, late departures and more to ensure operations are kept on track to meet our service requirements. Compensation: $25.00 - $28.00 / Hour Annual Discretionary Bonus Program Benefits: Medical, Dental, Vision & Life Insurance 401k with matching Annual pay raises Holiday pay Paid Time Off- up to 72 hours per year with increasing amounts based on your years of service Responsibilities: Monitor vehicles and routes on our dispatch monitors and quickly react to changes and issues. Ensure dispatch programs (TripShot, Samsara, other) are accurate including vehicle, driver and route assignments. Update and/or create new routes as needed. Monitor Samsara Data pertaining to driver check-ins and check-outs (pre-& post trips), geo-fencing, driver registration and when needed support Fleet Manager on non-reporting units. Manage WIFI uptime and resetting through online portal. Proactively communicate to clients as needed via push notifications, emails and phone calls. Communicate with Managers/Supervisors on delays, driver and vehicle issues, late check- ins, late routes and other information critical to service success. Monitor client email inboxes and reply to emails as needed. Assist with lost and found items. Be the point of contact to answer dispatch phones pertaining to shuttle issues / delays. Create and monitor on-time performance and recommend route changes to improve service. Create and pull reports from TripShot and Samsara that help measure our success. Communicate with clients as needed via email and telephone to address inquiries, provide updates, and ensure high-quality service. Other duties as assigned. Requirements: Must be at least 21 years of age Previous dispatch experience required Experience with TripShot, Samsara or other dispatching software preferred Detail-oriented w/strong problem-solving and troubleshooting skills Prioritization while multi-tasking under pressure and within short time constraints Exceptional written and verbal communication skills, as well as organizational and interpersonal abilities Able to work independently and professionally with all levels of the organization. TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ's, holiday parties, games, contests and so much more at our bus yards and in the office. Our Commitment to Diversity, Equity, Inclusion, and Belonging: At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $20.48 per hour + tips (Not included in range*) Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Benefits: Retirement Plan with company match up to 3% Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources About the Role: The Schedule Coordinator will be responsible for managing and optimizing the daily schedules of our HVAC technicians. This role involves coordinating appointments, dispatching technicians, and ensuring that all service calls are handled efficiently and effectively. The ideal candidate will have prior work in the trades preferred, excellent organizational skills, strong attention to detail, and the ability to communicate effectively with both customers and technicians. Hours: 7:30am - 4:30pm Responsibilities: Manage and maintain the scheduling system for service appointments Communicate with customers to schedule appointments and provide service updates Coordinate with technicians to optimize their schedules and ensure timely service delivery Resolve scheduling conflicts and handle emergency service requests Ensure accurate record-keeping of appointments and customer information Requirements: Prior experience in scheduling, dispatching, or customer service role Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Familiarity with scheduling software and basic computer skills Customer-focused attitude and problem-solving abilities Desired Experience: Minimum of 2-3 years of experience in scheduling, dispatching, or customer service, preferably in the HVAC or a related industry. Experience using scheduling software and CRM systems. Familiarity with HVAC terminology and industry practices. Proven ability to handle high-stress situations and remain calm under pressure. Demonstrated track record of improving scheduling efficiency and customer satisfaction. Compensation: $20.00 - $26.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.

PASCO SCHOOL DISTRICT NO. 1 1215 WEST LEWIS ST PASCO, WASHINGTON 99301 PHONE ************** Dispatcher HOURS: 8.00/day, Monday - Friday 260-day calendar SALARY: $26.59 - $29.30 Salary Schedules AA Degree - $0.50/hour extra BA Degree $0.75/hour extra NEW HIRES ARE CONDITIONAL UPON PASSING A FINGERPRINT SCREENING ESSENTIAL RESPONSIBILITIES: * Assist with tracking, compiling, adjusting, updating, assigning, notifying and/or reconciling all district requested trips for bus driver(s) which may include any necessary documentation for payment or reimbursement. * Ensure an appropriate trip folder is available for assigned driver(s) to include all documents, keys and/or passes to complete trip(s). * Assist with creating, tracking, updating, implementing and/or inputting bus routes. * Provide professional communication via two-way radio between office and driver(s). * Ensure student health alerts are updated, maintained and accurate for transportation needs. * Participate in District meetings to communicate information and gain feedback and/or direction on a variety of issues. * Maintain inventory of office supplies to ensure availability of required items. * Distribute documents and materials to appropriate staff, students and/or parents. * Answer phones including support for other departments, taking messages, responding to voicemails and/or forwarding calls. * Perform clerical duties to assist in the daily activities for the building and administrator(s). * Assists with supervision of students to ensure a safe and productive learning environment. NON-ESSENTIAL RESPONSIBILITIES: * Assist other personnel as may be required to support them with the completion of their work activities. * Perform other duties as assigned within the scope of the position. QUALIFICATIONS: * High school diploma or equivalent, required. * Prior job-related experience preferred but not required. * Experience working in a K-12 setting preferred but not required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of general office equipment such as computers, copiers, laminators, telephones, scanners, paper cutters, step ladders, and/or rolling book carts. * Knowledge in proper use of English in both written and verbal forms, use of correct grammar, spelling, and punctuation. * Maintain detailed and accurate records. * Skill in operating standard office equipment including basic computer applications. * Ability to sit and/or stand for prolonged periods. * Understand and conduct verbal and written instruction. * Knowledge of transportation requirements, appropriate laws, codes and/or regulations. * Ability to accurately track and organize high volumes of requests. REQUIRED LICENSES, CERTIFICATIONS AND TESTING: * Passing score on district administered clerical test. * Keyboard accuracy of at least 50 words per minute (WPM) on district administered typing test. Letters and applications received after closing date will only be accepted and screened if the position remains unfilled. NOTICE OF NONDISCRIMINATION: Pasco School District does not discriminate in any programs or activities on the basis of sex, race, creed, age, religion, color, national origin, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of trained guide dog or service animal. Pasco School District provides equal access to the Boy Scouts, Girl Scouts, and other designated youth groups. Questions and complaints of alleged discrimination should be addressed to the following designated employees: Title IX and Civil Rights Compliance Officer-Sarah Thornton; 1215 W. Lewis St., Pasco, WA 99301, ************, ******************; and Sec. 504 Coordinator-Kristi Docken, 1215 W. Lewis St., Pasco, WA 99301, ************, ****************.

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties * Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. * Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. * Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. * Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. * Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. * Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. * Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. * Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. * Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. * Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. * Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. * Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities * Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. * Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. * Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. * Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. * Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. * Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). * Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. * Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience * High school diploma or equivalent. * ICS 100, 200, 700, & 800 within 6 months of hire. * Minimum of three years of emergency services or law enforcement dispatch experience; AND * At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR * Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities * Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. * Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. * Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. * Possess excellent customer service skills and demonstrate exceptional professionalism. * Possess an advanced level proficiency with Dispatch CAD and Records Systems. * Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. * Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. * Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. * Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. * Ability to exercise independent judgment and make quick, sound decisions. * Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. * Ability to comply with safety requirements of the position and actively promotes safe work practices. * Must pass a law enforcement background investigation. * Must pass a Medical Examination. * Must pass a Psychological Evaluation. Licenses and Certifications * Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. * Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. * Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications * Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. * Combined law enforcement, fire, and Emergency Medical Services dispatch experience. * Experience with simultaneous call-taking, dispatching, and supervisory duties. * Knowledge of 800 MHz trunked radio systems. * Knowledge of and ability to program and update CAD systems. * Knowledge and ability to program and maintain integrated radio and telephony communications. * Possess an expert level knowledge of programing UHF and VHF radios. * DPSST Supervisory Certificate. * Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits * Healthcare for full-time employees covered 100% and 88% for dependents. * $50K of term life insurance provided at no cost to the employee. * Two separate above market pension plans to choose from. * Paid time off - up to 208 hours per year. * Extended illness bank - up to 64 hours per year. * 9 paid holidays per year. * Substantial Tri-Met and C-Tran discounts. * Employee Assistance Program. * Childcare service discounts. * Tuition reimbursement. * Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience High school diploma or equivalent. ICS 100, 200, 700, & 800 within 6 months of hire. Minimum of three years of emergency services or law enforcement dispatch experience; AND At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. Possess excellent customer service skills and demonstrate exceptional professionalism. Possess an advanced level proficiency with Dispatch CAD and Records Systems. Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. Ability to exercise independent judgment and make quick, sound decisions. Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. Ability to comply with safety requirements of the position and actively promotes safe work practices. Must pass a law enforcement background investigation. Must pass a Medical Examination. Must pass a Psychological Evaluation. Licenses and Certifications Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. Combined law enforcement, fire, and Emergency Medical Services dispatch experience. Experience with simultaneous call-taking, dispatching, and supervisory duties. Knowledge of 800 MHz trunked radio systems. Knowledge of and ability to program and update CAD systems. Knowledge and ability to program and maintain integrated radio and telephony communications. Possess an expert level knowledge of programing UHF and VHF radios. DPSST Supervisory Certificate. Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Paid time off - up to 208 hours per year. Extended illness bank - up to 64 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Central Lane 911 is recruiting for 911 Call-Taker/Dispatchers! Do you have a passion for helping others, are you excited by a fast-paced working environment, and do you want to make a difference in the community? Our successful candidates will have the ability to respond quickly and appropriately to emergency and non-emergency situations, will have great attention to detail, and will provide unmatched customer service. When hired as a Communications Specialist 1, new hires are required to complete an intensive training to become fully cross-trained and proficient in call-taking and dispatch positions at which they will become a Communications Specialist 2. To learn more about this position, review our links below and come to our Career Night to engage with the 911 staff! * Career Night will be held on Wednesday, December 17, 2025 - The presentation will begin at 6:00 p.m. in classrooms 1 and 2 at the Eugene Springfield Fire Regional Training Center (1705 W Second Ave. Eugene, OR 97402) * 911 Call Taker/Dispatcher Position Information and Selection Process * 911 Team Video Application Deadline: Monday, January 2, 2026 at 5 p.m. P.T. Accepting Online Applications Only Information on How to Apply Salary: Communications Specialist 1 $28.31 - $31.23 Hourly Call takers and trainees who serve as the front line, doing general intake of emergency and non-emergency calls. Communications Specialist 2 $31.23 - $39.88 Hourly Proficient in handling the full scope of call functions (fire, police, and other emergency medical incidents). Incumbents in the Communications Specialist 1 classification are required to progress on to dispatch training and usually advance to the second level within eighteen months. Communication Specialists may earn up to an additional 20% premium pay (depending on qualifications) after three years of employment. Salary Range: All Entry-Level Communications Specialist 1 will start at Step 1. Applicants with a minimum of 3 years, of full-time experience as an emergency communications call taker/dispatcher within an emergency communications center that answers 911 calls and/or dispatches police and/or fire agencies, that do not meet the definition of Lateral 911 Call Taker Dispatcher/Communications Specialist 2 will be placed in accordance with the table below. Salary Step Step 1Step 2Step 3 Communications Specialist 1 Hourly Rate $28.31 $29.74 $31.23 Entry Level (Communications Specialist 1) All Entry Level ----Entry Level with Communications experience (does not meet lateral definition) ----3+ years Union Representation: Eugene Police Employees' Association (EPEA) Work Location: Central Lane 911 Communications Center, 1735 W 2nd Ave. Eugene, OR 97402, USA Schedule: To accommodate the emergency services needs for such a large population, Central Lane 911 operates 24 hours a day, 7 days a week, 365 days a year. That means working nights, weekends, and holidays. The workweek consists of four 10-hour shifts with three days off. The shifts look like this: * Early Days 7:00 a.m. - 5:00 p.m. * Late Days 11:45 a.m. - 9:45 p.m. * Early Nights 4:45 p.m. - 2:45 a.m. * Late Nights 9:30 p.m. - 7:30 a.m. Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit this summary page as well as this benefits package page. Bilingual Pay Benefit: This position qualifies for up to an additional 5% of base salary for bilingual pay. Please see "Supplemental Information" at the end of the posting for more information. Living & Working in Eugene: For more information on living in Eugene, how the City of Eugene operates, and more, visit this page. * Operates computer terminal equipment and radio/telephone transmitting and receiving equipment * Answers 911 and non-emergency telephone calls for police, fire, ambulance, and other requests. * Makes decisions as to type of call, correct response, and responsible agency to respond to incident. * Evaluates information to determine jurisdiction, equipment, and personnel to be dispatched. * Transmits appropriate information to dispatcher or responsible jurisdiction as required. * Studies, and maintains, familiarity with major streets, roads, public buildings, industrial plants, and the general geographic location of cities and landmarks in Lane County. * Dispatches and monitors appropriate emergency public safety activities. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position. Minimum Requirements Experience One year work experience in a fast-paced environment, which includes data entry experience. Education High School diploma or GED. License or Certificate: Possession of, or ability to obtain, within three months of appointment the following: * CPR (Cardiopulmonary Resuscitation) Certification. * EMD (Emergency Medical Dispatch) Certification. * Basic Telecommunicator Certificate (DPSST) within 18 months of appointment. Background: Must pass a police background investigation. No felony convictions. No Class A Misdemeanor convictions within 24 months of application. Please view this list of documents that will be requested as part of the background investigation. Physical and Psych: Must pass a psychological evaluation, physical assessment and drug test. DRUG SCREEN, HEARING TEST and VISUAL ACUITY TEST - as required by the Department of Public Safety Standards and Training (DPSST). To view the standards set by DPSST for certification, please visit DPSST's website and view Oregon Administrative Rule 259-008- 0011. Bilingual Pay Benefit Per the EPEA Contract, the City shall pay an employee at 5% of base wages for a required intermediate or advanced level competency. To qualify for bilingual pay, the employee must have demonstrated fluency in the required language and successfully pass a fluency examination administered by the City's Employee Resource Center division. Eligibility List Following interviews, this posting may be used to establish an eligibility list of applicants for up to one year for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur. What to Expect from our Selection Process Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Please feel free to print the following steps and reference it throughout the recruitment process as this information will help you best understand each step of evaluation. Hiring Process Timeline 1. APPLICATION - Submit a completed application by Monday, January 2, 2026 at 5 p.m. PT. 2. CRITICALL TEST - Applicants who meet the stated minimum qualifications and requirements will be invited to complete an online Criticall test between January 9 - 22, 2026. Candidates will be offered a practice test; more information about the test can be found on Criticall's website. 3. ORAL INTERVIEWS -Qualified candidates will be interviewed the week of February 9, 2026. 4. COMPREHENSIVE POLICE BACKGROUND INVESTIGATION - The background investigation phase may take up to 5 weeks and is tentatively planned for February 24 - March 27, 2026* You will be required to submit information related to your personal and professional history including references. You will work with an investigator to complete a full review of your working and personal history. Many of the required documents such as birth certificate and transcripts will need to be requested from other organizations and agencies. A full list of documents will be provided to candidates who reach this stage in the process. Please prepare in advance but DO NOT SUBMIT ANY MATERIAL PRIOR TO BEING INVITED TO THE BACKGROUND PHASE. Materials received before being requested will not be considered and may be destroyed. 5. PSYCHOLOGICAL EVALUATION - The psychological evaluation is a two-part process. You will be invited to complete a psychological evaluation and exam. Testing may take 2-4 hours to complete. Your exam will be evaluated by a licensed psychologist who will conduct a 30 minute - 1 hour interview with you. The exact date of testing and the interview is TBD but is anticipated to take place between April 9 -22, 2026*. 6. DRUG SCREEN, HEARING TEST and VISUAL ACUITY TEST - the exact date of medical testing is TBD but is anticipated to take place between April 9 - 22, 2026.* 7. HIRE DATE - May 18, 2026* is the planned hire date for this recruitment. * Dates are tentative and subject to change ORIENTATION & TRAINING - Successful candidates will start their employment with a 6-week classroom-based academy, followed by 12 or more weeks of intensive on the job training involving varying schedules. Attendance and schedule flexibility are mandatory for preliminary training. Diversity, Equity, and Inclusion The City of Eugene is committed to a respectful work environment, and we value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply. The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at **************. In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.

Who we are You're the best and you want to join a team that appreciates you, where you can create your own opportunities. We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in the south sound community. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why we need you Because we offer top of the line products and services, we need a top of the line Dispatcher who genuinely cares about the customer and look at this opportunity as not just a job but a career. The big task You will evaluate customer calls and match the right technician to every job. Key sub tasks • Learn the business and learn how to prioritize the most urgent customer calls. • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. • Record and report the service calls. • Participate in training so that you grow and develop as a professional. • Update customers throughout the day on the technician's progress. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer • Our top performers are among the highest paid in the South Sound. • Medical Insurance -- we pay 100% of your insurance premiums for health, dental, & vision • The newest technology in the industry • 401k Plan • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Capital. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting ********************************* When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer

Job Description Service Dispatcher West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Service Dispatcher to join our team. COMPENSATION: $23.00 to $32.00 per hour - Depending on Experience Work Hours: Monday - Friday; 8:30am to 5 pm BENEFITS: Highly competitive wages Health, Dental and Vision insurance - 100% paid for the employee by the employer PTO- This is based on hours worked .25 multiplier per hour/52 hours Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day 401 k - After 1 year eligible up to 4% match Direct Deposit Job Title: Service Dispatcher Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Prepare service invoices and timecards for processing. Required Qualifications: Advanced customer service skills. Ability to multi-task Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Computer skills High school diploma or general education degree (GED) Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Preferred Qualifications: Working knowledge of HVAC industry 3+ years HVAC Dispatcher experience

Start the day excited to make a difference…end the day knowing you did. Come join our team. The Dispatcher, Centralized Transport is responsible for the effective daily coordination of patient and non-patient transportation requests and the efficient assignments of transport personnel. This position is also responsible for providing exceptional customer service to internal and external customers. The incumbent in this position will support the mission, vision, values and strategic initiatives of MWHC Health System and must demonstrate a commitment to quality service. Essential Functions & Responsibilities: Manages Care Navigator transport dispatch system for Mary Washington Hospital and Stafford Hospital. Directs the activity of the transport function and transporters, ensuring timely completion of assigned tasks. Monitors procedures related to availability and completion task, follows-up on issues related to service and operations. Coordinates the distribution and time management of centralized transport personnel, to include the management of breaks. Assists transport manager to schedule adequate transport staff to meet the needs of departmental transport needs. Ensures transport requests have been completed in an efficient and timely manner according to current departmental standards, priorities, and patient appointments. Functions as a liaison between Centralized Transport and other hospital departments. Is responsible for the assignment, distribution, and collection of transporter mobile phones and other related technology. Promotes a positive customer service experience between Centralized Transport personnel and patients, patient family members, visitors, and staff. Serves as a resource for the escalation of customer complaints and problems. Identifies trends, provides insight, and helps to provide solutions for ongoing issues. Performs other duties as assigned High School diploma or equivalent, required. Previous telephone customer service experience, preferred Previous experience in patient care setting, preferred. As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Description Customer Dispatch Coordinator - Commercial Division At R&R Heating & Air Conditioning, we believe comfort starts with exceptional service-and that begins with you. As the Customer Dispatch Coordinator for our Commercial Division, you are the first point of contact for our clients and the central hub that keeps operations running smoothly. You'll manage customer communications, schedule and dispatch technicians, support project managers, and maintain a professional and welcoming front-office presence that reflects R&R's mission: “Improving lives. Pushing the boundaries of what's possible.” You are the voice and face of R&R for many of our commercial partners, ensuring every interaction is handled with integrity, trust, and positivity. Key Responsibilities: Customer Relations & Front Desk Greet visitors, vendors, and clients in a friendly, professional manner. Answer incoming calls, emails, and inquiries, routing them to the correct department. Provide prompt, courteous assistance to commercial customers regarding service requests, scheduling, and project updates. Maintain a clean, organized, and welcoming front office environment. Represent R&R's brand values and professionalism at all times. Dispatching & Scheduling Coordinate daily dispatch of commercial service technicians and field teams. Prioritize, schedule, and assign calls based on urgency, technician skillset, and location. Communicate job details, parts availability, and status updates to technicians and project managers. Monitor job progress through ServiceTitan (or other CRM) and adjust dispatching as needed. Maintain accurate records of work orders, service tickets, and customer interactions. Administrative & Operational Support Assist with project documentation, permits, and job tracking for the Commercial Division. Support billing and timecard accuracy by verifying technician hours and job completion data. Coordinate with Purchasing, Warehouse, and Service teams to ensure materials and schedules align. Track warranty information, callbacks, and recurring maintenance schedules. Contribute to weekly department meetings and process improvement initiatives. Qualifications & Skills 2+ years of dispatching, scheduling, or administrative experience (HVAC or construction preferred). Excellent customer service and communication skills-both verbal and written. Strong organizational and multitasking abilities with attention to detail. Proficient in Microsoft Office Suite and CRM software (ServiceTitan experience a plus). Professional demeanor and a positive, team-oriented attitude. Ability to remain calm under pressure and adapt to shifting priorities. Core Competencies Integrity: Acts with honesty, respect, and consistency. Accountability: Owns outcomes and follows through. Teamwork: Collaborates across departments to solve problems. Positivity: Brings energy and optimism to every interaction. Trust: Builds confidence with customers and co-workers through reliable communication. Work Environment Office-based with frequent communication to field staff and customers. Fast-paced environment requiring flexibility and quick decision-making. Business-casual professional setting; serves as first impression of R&R for walk-ins and calls. Salary Description: $21-$25/Hourly DOE

At R&R Heating & Air Conditioning, we believe comfort starts with exceptional service-and that begins with you. As the Customer Dispatch Coordinator for our Commercial Division, you are the first point of contact for our clients and the central hub that keeps operations running smoothly. You'll manage customer communications, schedule and dispatch technicians, support project managers, and maintain a professional and welcoming front-office presence that reflects R&R's mission: "Improving lives. Pushing the boundaries of what's possible." You are the voice and face of R&R for many of our commercial partners, ensuring every interaction is handled with integrity, trust, and positivity. Key Responsibilities: Customer Relations & Front Desk * Greet visitors, vendors, and clients in a friendly, professional manner. * Answer incoming calls, emails, and inquiries, routing them to the correct department. * Provide prompt, courteous assistance to commercial customers regarding service requests, scheduling, and project updates. * Maintain a clean, organized, and welcoming front office environment. * Represent R&R's brand values and professionalism at all times. Dispatching & Scheduling * Coordinate daily dispatch of commercial service technicians and field teams. * Prioritize, schedule, and assign calls based on urgency, technician skillset, and location. * Communicate job details, parts availability, and status updates to technicians and project managers. * Monitor job progress through ServiceTitan (or other CRM) and adjust dispatching as needed. * Maintain accurate records of work orders, service tickets, and customer interactions. Administrative & Operational Support * Assist with project documentation, permits, and job tracking for the Commercial Division. * Support billing and timecard accuracy by verifying technician hours and job completion data. * Coordinate with Purchasing, Warehouse, and Service teams to ensure materials and schedules align. * Track warranty information, callbacks, and recurring maintenance schedules. * Contribute to weekly department meetings and process improvement initiatives. Qualifications & Skills * 2+ years of dispatching, scheduling, or administrative experience (HVAC or construction preferred). * Excellent customer service and communication skills-both verbal and written. * Strong organizational and multitasking abilities with attention to detail. * Proficient in Microsoft Office Suite and CRM software (ServiceTitan experience a plus). * Professional demeanor and a positive, team-oriented attitude. * Ability to remain calm under pressure and adapt to shifting priorities. Core Competencies * Integrity: Acts with honesty, respect, and consistency. * Accountability: Owns outcomes and follows through. * Teamwork: Collaborates across departments to solve problems. * Positivity: Brings energy and optimism to every interaction. * Trust: Builds confidence with customers and co-workers through reliable communication. Work Environment * Office-based with frequent communication to field staff and customers. * Fast-paced environment requiring flexibility and quick decision-making. * Business-casual professional setting; serves as first impression of R&R for walk-ins and calls. Salary Description: $21-$25/Hourly DOE

Job DescriptionSalary: 21.00-25.00/hr The Drain Doctors is a family-owned business with over 20 years experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role- answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management. The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties Answering Phones & Scheduling Service:Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. Technician Coordination:Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technicians likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. Customer Communication:Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. Record Keeping:Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. Emergency Management:Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. Liaison:Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. Reporting:Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications Organizational Skills:Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. Communication:Excellent verbal and written communication skills for interacting with customers and technicians. Software Proficiency:Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. Problem-Solving:Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. Customer Service:A commitment to providing exceptional customer service and building positive relationships. Mechanical Aptitude:A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. Job Requirements Full-Time Shift AvailabilityMonday through Friday: 8:00 am - 4:30pm Compensation:$21-$25 per/hr. (DOE) Benefits:Health/Vision/Dental, Simple IRA, PTO, Sick Leave.

The position of Operations / Dispatch is of great significance to Valley Agronomics. A person in this position is responsible for overseeing day-to-day operations of the facility while also developing and supporting relationships with the location's customer base. A person in this position will assist in directing, promoting and coordinating operations as well as receiving product by rail and truck in a manner that will optimize the safety program, efficiency, customer service, mission, and goals of the company. This individual will also be deeply involved in tracking product and insuring acute inventory numbers. This is a safety-sensitive position. Job Summary: These are the basic requirements of the position and must be performed competently. Schedule drivers and assign routes to maximize efficiency, productivity and customer service. Communicate tactfully and motivate employees. Assist in maintaining mileage , fuel and safety records Ensure efficient use of manpower and equipment. Organize and prioritize loads depending on customer needs and resource availability. Enter assignment data in computer database, and notify drivers of assigned work. Maintain accurate inventory records daily. Work closely with the location managers, sales staff, and common carrier partners. Effectively communicate customer service and operational issues with the Location Manager in a timely manner Documents actions by completing forms, documents and required or assigned reports. Back-up driver as needed and/or assigned. Perform other duties as assigned. ESSENTIAL JOB QUALIFICATIONS/PREREQUISITES: High school graduate or equivalent Ability to communicate clearly and concisely both verbally and in writing. Skill in observing situations analytically and objectively and relaying details accurately Promote and support a culture focused on safety. Knowledge of computer systems operations and associated software Maintains positive behaviors, approaches, attitudes and commitments to interpersonal service in regard to customers, visitors and coworkers. Must exhibit a professional and positive image. Must be a reliable team oriented individual. SALARY INFORMATION RANGE: $21.00 - $24.00 per hour BENEFIT OFFERINGS: ******************************************

Job Description HVAC Service Dispatcher $23-$25 Per Hour, Depending on Experience If you're organized, resourceful, and thrive in a fast-paced environment where no two days look the same, this is a great opportunity to join a company with a strong reputation and a truly supportive team culture. At Reynolds Electric, Plumbing, Heating and Air, our Dispatcher plays a critical role in keeping operations running smoothly. You're the link between our customers and our field teams, ensuring our electricians, plumbers, and HVAC technicians arrive prepared and on time. Here, your work directly impacts the customer experience and the success of the entire company. With nearly 65 years of trusted service behind us, Reynolds is a place where your work matters and your growth is encouraged. Why You'll Love Working Here We have one of the most positive, professional, and team-centered cultures in the industry. You'll be surrounded by people who support each other, communicate respectfully, and genuinely want everyone to succeed. Our leadership team is committed to giving you the tools, training, and confidence to excel in your role. You'll have access to ongoing development in communication, customer service, scheduling processes, and system navigation. When you work here, you feel supported, valued, and part of something bigger-and it shows. What You'll Do As a Dispatcher, you will ensure an efficient, well-coordinated day for our service teams. Your responsibilities include: Managing the daily schedules of all service technicians Maximizing priority jobs to help reach daily revenue goals Matching technician skills with the right job types and customer needs Communicating clearly and positively with technicians throughout the day Providing updates, rescheduling, and performing follow-up "happy calls" to ensure a great experience Handling escalations with professionalism, empathy and a solutions-first mindset Ensuring proper job setup, including materials, permits, and coordination with logistics team Updating management on job progress and technician status, and any changes that impact the schedule Scheduling outbound calls and tech-generated leads to keep the call board full Correcting job detail errors to ensure accurate reporting Working closely with Customer Service Representatives to prioritize customer needs Maintaining strong follow-through and completing all daily follow-up tasks What We're Looking For Strong verbal and written communication skills, with the ability to work well with a variety of personalities Ability to work in a fast-paced, high-volume environment A positive, adaptable, solution-focused approach Ability to diffuse conflicts, demonstrate empathy, and build trust Comfort navigating multiple software programs and CRM systems Typing speed of 50+ WPM and strong organizational skills Detail-oriented with excellent follow-through Prior dispatching or scheduling experience preferred Basic understanding of electrical, plumbing, or HVAC trades is a plus At least one year of customer service experience Strong attendance and punctuality Self-motivated and able to work independently while also being responsive to direction What's In It For You Competitive Pay Earn $23-$25 per hour depending on experience, plus profit sharing, our Service Dispatchers can earn an average of $60k/year in total compensation Health and Wellness 100% employer-paid medical, dental, and vision for employees, with options to add family members. Financial Security 401(k) with a 3% company match and employer-paid life insurance, with options to add coverage for dependents. Frontloaded PTO + Holidays Start with 80 hours paid time off already in place, plus 7-9 paid holidays each year. Training and Development Grow your skills through ongoing internal training, coaching, and development programs. A Team You Can Count On Work with people who support you, value your contributions, and take pride in doing things right. Join a Team You Can Be Proud Of At Reynolds, you're more than a scheduler-you're a key part of a team that keeps our service running smoothly and our customers confident we've got their back. If you want to grow your career in a place where people care about you, support you, and value the work you do every day, we'd love to meet you. Apply today and be part of a team known for doing great work-and doing it the right way.

The Division of Safety and Security aims to provide a safe and secure campus for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university's values with the highest degree of conscientiousness. Reporting to the Dispatch Supervisor, the Police Dispatcher is responsible for the operation of the police communications center for the university police department. The core responsibilities of this role are to maintain and monitor communication with all university police officers via radio and telephone, to monitor university emergency telephone lines and fire, intrusion and panic alarms throughout the campus, to evaluate the severity of transmissions and alarms and take appropriate action in both emergency and non-emergency situations, and to dispatch officers to incidents, alarms, requests for assistance and emergencies. This position will also complete the blotter of campus events, will coordinate with local district forces in emergency situations with the District of Columbia Fire and Police Departments, and will contact members of the Campus Crisis Communications Team when necessary. This role will also monitor the video surveillance system and will provide general campus information to the public. It may be occasionally required to remain at the communications center past usual work shifts in the event of an emergency situation. Responsibilities include: Completing appropriate certification and on-going training for all duties in the role. Directing calls to appropriate GWPD personnel. Dispatches Officers to incidents, alarms, requests for assistance or service and emergency situations on campus. Dispatches campus ambulance crews for medical emergencies on and off campus. Monitors alarms from campus facilities and the GW Personal Alarm Locator software. Utilizing specific law enforcement systems that require a background check. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Qualified candidates will hold a high school diploma/ GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Preferred Qualifications Commitment to GW's values Professional, and a person of integrity Honest, with the highest ethical standards Passionate, collaborative, strategic, with a hands-on, roll-up-the-sleeves orientation Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy Personally accountable. Assumes ownership, control, and accountability for all areas of responsibility and commitments made to others Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions Highest levels of responsiveness Practical and realistic common sense understanding of how to get things done Ability to demonstrate initiative, a strong desire to succeed, and exert the extraordinary effort often required Ability to work in a fast-paced, high-growth, entrepreneurial environment Ability to work with faculty and staff in a respectful way Establish trust and credibility with institutional leadership and across the University Seeks “win-win” solutions to help foster continued integration and collaboration Flexible and receptive to change A positive “can-do” attitude Work Schedule Rotating shifts

The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services. 2 years related work experience Strong analytical and organizational skills Experience in the equipment rental or construction industry and/or related field preferred Positive attitude Professional and clean appearance Able to communicate effectively Computer Literate Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint Clean DMV & drug screen required Travel up to 25% of time Typical Field Office Environment Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs Responsible for providing efficient and timely pickup/delivery tow service Distributing assignments and deliveries to drivers Reviewing driver logs and timecards Maintaining driver files Communicating driver problems to management Dispatcher/Customer Support training and oversight Other duties as assigned per business needs

Roseburg, OR - Seeking Entry Level Scribe Gain Experience Working Side-By-Side With Frontline Physicians As part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare. Vituity Locations: Vituity has opportunities at 450 practices across the country, serving 8 million patients a year. As part of the Vituity Scribe Program, there are multiple opportunities to fit your needs, including gaining experience in units such as the Emergency Department, Intensivist Care, Telemetry and Medical-Surgical. The Opportunity * Firsthand exposure to a clinical setting for undergraduates or post baccalaureate students pursuing a career in healthcare. * Great opportunity for students taking time off before Medical, PA or NP school. * Scribe hours are counted towards clinical training for most PA and medical school programs. * Work one-on-one with physicians and other health care providers. Become proficient in medical terminology and put you a few steps ahead of someone else that is entering the same program as you and has not had this experience. * Outstanding networking and resume building opportunities. * Connect with our scribe alumni for mentorship opportunities. * Completion of scribe application test is required - if applying to more than one scribe position, you are not required to take the eSkill assessment test beyond the first time, unless wanting a better score from your first time. * If the site you are applying for is hiring, you will be contacted by a recruiter only if your skills and experience best match the requirements of the current job opportunity. * Due to the high volume of applicants, we are not able to respond to phone inquiries regarding application status at this time. Required Experience and Competencies * Responsible and mature demeanor with a passion for medicine. * Strong writing skills. * Quick and accurate typing speed. * Experience with medical terminology, human anatomy and human physiology is preferred. * Each scribe works 2-3 shifts per week (including weekends and a holiday). * Ability to stand, walk and follow a physician for extended periods of time. * Ability to work in a stressful and fast paced environment. * 1-year commitment at this site, continuous one year, not a summer position. * Excellent follow through. * Self-motivated. The Practice Mercy Medical Center - Roseburg, Oregon * Level III Trauma Center with 110 beds and the only facility for about 80,000 lives in a large, beautiful geographic area of Southern Oregon. * State-of-the-art 26-bed Emergency Department that sees 42,000 annual ED patient visits. * Excellent backup specialists including a Stroke Program with a 24/7 Cardiology Department. * Broad pathology case mix. * Sonosite Edge ultrasound, Glidescope (adult & peds), and iCare tonometer. * Vituity scribe support available. * Vituity-staffed hospitalists and anesthesiologists leading to integrated care at the site. The Community * Roseburg, Oregon, located in the scenic Umpqua River Valley, is a charming city that blends natural beauty with a welcoming community. * It is known as the "Timber Capital of the Nation," its history and economy are deeply tied to forestry. * Nearby landmarks like the breathtaking Umpqua National Forest and Crater Lake National Park offer endless outdoor adventures, from hiking and fishing to camping and wildlife watching. * Wine enthusiasts can explore the Umpqua Valley's renowned wineries, while history buffs enjoy the Douglas County Museum. * Roseburg experiences mild winters and warm, dry summers, making it ideal for outdoor activities year-round. * The city's location makes it a convenient hub for accessing both the Oregon coast and the Cascade Mountains. Benefits & Beyond Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * EAP, travel assistance and identify theft included. * Purpose-driven culture focused on improving the lives of our patients, communities, and employees. Hourly rate for this role is $16.75 per hour. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Applicants only. No agencies please.