Dispatcher jobs in Lebanon, MO - 88 jobs

An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety. An additional 7% Shift Differential pay for employees who work Midnight shift. INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate's degree: $1,200/year Bachelor's degree: $2,400/year Master's degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree. Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting. Position will remain open until filled. Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like. ******************************************* Examples of Duties * Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures. * Dispatches emergency and lifesaving equipment as needed throughout St. Louis County. * Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head. * Operation of Motorola radio consolette. * Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel. * Provides radio service to all mobile units. * Monitors, and operates as needed, radio system IO channels. * Provides criminal history information, vehicle information and driver's license information. * Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested. * Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems. * Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information. * Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head. * Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance. * Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department. * Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed. * Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone. * Performs related work as required. Minimum Qualifications Knowledge, Skills and Abilities: * Considerable knowledge of the operating rules, regulations and procedures of the Department. * Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County. * Knowledge of the geography of St. Louis County and surrounding areas. * Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver. * Knowledge of computer aided dispatch terminals. * Ability to operate three separate computer terminals at the same workstation. * Ability to perform duties that include the use of 4-6 computer screens at the workstation. * Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area. * Considerable skill in receiving and relaying information through on-line computer system. * Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority. * Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display. * Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations. * Ability to hear and differentiate various audible tones. * Considerable skill in coordination of emergency response during critical incidents such as tactical situations. * Skill in interpreting and analyzing requests for police and emergency services. * Considerable skill in understanding and applying the information available in a radio fleet map. * Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents. * Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed. * Skill in assigning appropriate priority codes to requests for police and emergency services. * Skill in understanding and following detailed oral and written instructions. * Skill in maintaining simple clerical records * Ability to function effectively in a potentially stressful environment. * Considerable skill in multi-tasking environment during potential emergency situations. * Ability to listen, talk and type simultaneously. * Ability to follow detailed written and verbal instructions. * Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau. * Ability to type 30 words per minute with no more than five (5) errors. Training, Experience and Education: * Graduation from high school or equivalent (GED) * Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training. * Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy. * Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years. Additional Information CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible. AGE LIMITS: Eighteen (18) years of age at the time of appointment. EDUCATION: Educational requirements and skills will be determined by the position classification. PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor. MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis. COMPETITIVE SELECTION PROCESS Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step. AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.

Job Description Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: Shall answer calls for emergencies (telephone or radio) in a courteous manner; Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; Through REJIS, provides criminal history, vehicle information and driver's information; Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; Make notifications as necessary to support field units in their mission; Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; Provides information to officers in the field; researches computerized databases; Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); Restores computerized systems and equipment following power outages. Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; Shall practice good housekeeping at all times and report any equipment malfunctions immediately; Shall not discuss Dispatch Center business with anyone other than those having the need to know; Assists in maintaining current list of employee and stakeholder contact information; Monitors surveillance cameras and security doors; Monitors inmate arrest status and coordinates commitments and releases with courts; Ability to provide credible testimony in municipal, state and federal court; Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; Other duties as assigned. Physical/Mental Activities or Demands: Ability to sit, for extended periods of time Ability to maintain composure in stressful times. Occasionally exert or lift up to 25 pounds. Concentrated mental and visual attention. Hearing and specific visual abilities that include close vision. Ability to answer phones using headsets and handheld unit. Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. Standard radio or telephone communications receiving and transmitting equipment. Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. Uses and Capabilities of ECDC Computer Aided Dispatch System. Procedures and policies pertaining to the dispatching of emergency equipment. Principles of supervision, training and performance evaluation. Proper English usage, spelling, punctuation and grammar. Possession of or ability to readily obtain MULES/NCIC certification within training period. Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required Knowledge of emergency telephone and radio communications procedures. Knowledge of the operation of telephone, radio and CAD systems. Knowledge of computers and job related software programs. Knowledge of city streets and geography. Knowledge of law enforcement terminology. Skill in the analysis of problems solving. Skill in the response to emergency situations. Skill in the preparation of clear and precise administrative reports. Skill in oral and written communication. Skill in multi-tasking Ability to provide credible court testimony. License(s)/Certificate(s) Required: None EOE/AA/M/F/D/V Job Posted by ApplicantPro

Job Description Emergency Dispatcher The City of University City is seeking an individual to join our team of 911 Emergency Dispatchers. This position is responsible for dispatching emergency responders such as police, fire and ambulance, to locations throughout University City and surrounding area. Job Identification/Position Summary This is specialized work in receiving and dispatching messages in the Police, Fire, and Ambulance Communications Center. Work involves responsibility for operating two-way radios, computer systems, receiving phone calls, and performing related clerical tasks. This position requires fast, efficient and accurate receiving, dispatching and processing of calls and messages to and from Police and Fire Personnel, and other City personnel as required. Calls and messages include routine reports, requests for information and those requiring emergency actions by Police and/or Fire personnel. All work performed in accordance with established rules and regulations. Essential Functions The following duties are normal for this classification. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Dispatches Police Officer to emergencies and other assignments. Dispatches Fire Department apparatus and personnel. Relays information to other Police and Fire agencies; sends and receives computer messages. Monitors various radio frequencies. Maintains records as required. Performs related work as required. No criminal history. Minimum of age eighteen. Good oral and written communications. Ability to type at least twenty-five (25) words per minute. Ability to keep records and perform miscellaneous routine clerical work. Ability to work various shifts and assignments. Ability to understand and follow written and oral instructions. Ability to successfully go through and pass the pre-hiring process. Skills, Knowledge, and Experience Preferred but Not Required REJIS and LE WEB. Considerable knowledge of radio transmission procedures. Education beyond high school diploma. Knowledge of Federal Communication Commission rules and regulations governing operation of radio-telephone transmitting and receiving systems. Knowledge of Police and Fire organization, operation and codes. Considerable knowledge of radio transmission procedures. Knowledge of Federal Communication Commission rules and regulations governing operation of radio-telephone transmitting and receiving systems. Knowledge of Police and Fire organization, operation and codes. Attributes Possess integrity Ability to maintain confidentiality. Ability to act quickly and correctly in an emergency. Ability to be tactful and courteous with the public and City employees in all situations. Ability to multi-task in a fast-paced demanding environment. Good moral character. Team player. Education Graduation from high school or the equivalent. Physical and Environmental Conditions Sitting, computer typing, radio transmitting, and answering telephone calls in closed environment for long periods of time. Equipment Used to Perform Job Computers, telephones, printers, copiers. Job Posted by ApplicantPro

* Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of the complaint * Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams * Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities * Gathers and relays information according to standard processes and procedures * Maintains lists and logs, preparing records and reports as requested * Provides solutions to problems in situations that may be atypical or infrequently occurring * Evaluates and selects solutions from established options/procedures * Impacts team through the quality of the services or information provided * Utilizes working knowledge and learned skills to perform various activities for the job * Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area * Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 40 hours, rotating shifts Minimum Qualifications High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary Preferred Qualifications A high school diploma or equivalent and 2 years of experience are required, from which comparable knowledge, skills, and abilities can be acquired. Anticipated Hiring Range Salary Range: $17.50 - $20.30 Grade: GGS 006 University Title: SAFETY COMMUNICATIONS OPERATOR Internal applicants can determine their university title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email ************************** Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User

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Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $20.00 to $22.00 per hour. Sunday-Thursday 6pm-3am Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************

Job Description Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $38,000 annually, or $18.26 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $4,000 annual salary increase, at the discretion of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm & 5:00pm - 5:00am. This is an entry-level position with paid training provided. Callaway County is an Equal Opportunity Employer. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Career Growth Opportunities Retirement Plan Employee Assistance Program (EAP) Employee Discounts Responsibilities The job duties include, but are not limited to: Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS). Determines the appropriate call types and course of action based on the nature of the calls. Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system. Operates public safety dispatching equipment for multiple jurisdictions and agencies. Monitors radio on ongoing basis, responding as needed. Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc. Requirements Applicant must be at least 18 years of age. Applicant must possess high school diploma or equivalent. Applicant must pass pre-employment drug screen. Applicant must pass pre-employment criminal background screen. Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM. Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

Requirements QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience: Logistics experience with two (2) to three (3) years in distribution operations. Language Skills: Ability to read, analyze and interpret policies, compliance guidelines, financial reports, and other legal documents. Ability to respond to common inquiries or complaints from employees, regulatory agencies, or members of the business community. Ability to present information to the management team, public groups, and/or board of directors. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percentage; with the ability to develop and interpret graphs used for presentations or reports. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions supplied in both written and verbal format. Computer Skills: Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook). Certificates, Licenses, Registrations: None Other Skills and Abilities: None Other Qualifications: None TRAVEL REQUIRED: Minimal PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell; and lift and carry objects. The employee must occasionally lift, push, pull, carry and/or move from 10 to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually moderate.

%3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; with contact information.

JOB TITLE: Communications Operator DEPARTMENT: Police DIVISION Communications SALARY: $22.065865/hr ($45,897/yr) CLOSING: Until Filled Job Summary/Scope Receives emergency and non-emergency calls for service from the public, and dispatches the proper police, fire or sheriff's response and equipment. Operates computer systems, 911 lines and non-emergency lines. Maintains accurate records and coordinates emergency services with other agencies, hospitals, ambulances and utilities. Records all calls into the computer system. No supervisory or budgetary responsibilities. Essential Duties and Responsibilities Monitors and answers emergency 911, Text-to-911 and non-emergency phone calls. Dispatches public safety response and equipment for police, fire and sheriff's department. Transfers ambulance calls and coordinates response for assisting agencies. Completes tests of emergency warning equipment monthly. Maintains accurate records for the police, fire and sheriff's department activities through accurate documentation in the CAD computer system. Enters, modifies, locates and/or removes all municipal warrants, as well as stolen and recovered articles, guns and vehicles into the state and local computer system. Enters emergency orders of protection. Maintains contact with on-duty officers so as to be aware of location and activities at all times. Utilizes the MULES and NCIC systems, DOR, CAD and other search venues to obtain necessary work-related information. Maintains a record of street closings/openings and fire hydrants in and out of service. Monitors MOSWIN and other special event talk group channels. Participates in tests of the National Warning System (NAWAS) daily and activates the tornado warning siren system when necessary. Follows written and oral instruction. Other Duties and Responsibilities Assists with training of new radio operators. Performs all other assigned duties which support the overall objective of the position and/or department mission. Attends related training and meetings. Maintains a professional relationship with the public, outside agencies and co-workers. Maintains a positive attitude and promotes a team environment. Employee Behavior and Conduct City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful. Required Knowledge, Skills and Abilities Skills in typing, computer, phone systems and various printers. Must be able to complete a keyboarding (typing) test. Knowledge of street and road systems and general geography of the City and County. Ability to perform tasks and make quick decisions in stressful situations. Ability to communicate clearly and concisely. Ability to work under stressful and unpleasant circumstances with minimum supervision. Must be able to obtain the Missouri Uniform Law Enforcement System (MULES) certification and appropriate training and successfully complete a dispatcher training program. Must maintain confidentiality and integrity of the department. Must comply with policies and procedures. Meet the minimum training standard and successfully complete the training program. Material and Equipment Directly Used Operates a variety of equipment used in the daily operation of the police department. Such equipment includes telephone system, fax, TDD phone, NAWAS phone, printers, shredder, computers, recording systems and radio dispatch system. There may be times when use of personal vehicle may be required. Working Environment/Physical Requirements Work is performed in an indoor setting with a controlled environment. Work involves sitting for long periods. Physical activity includes bending, stooping, reaching and lifting. Work includes involvement in highly intense and stressful situations. Frequently necessary to lift objects weighing 10 to 20 pounds. Must have vision acuity sufficient to operate a computer console and read printouts. Hearing acuity sufficient to hear and clearly understand radio/telephone traffic in an area where constant communication center background noise is present. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor. Education High school diploma or equivalent preferred. All applicants must pass a drug screening and criminal background check prior to employment. Any job offer made by the City is contingent upon the applicant passing the drug screening and background check. AN EQUAL OPPORTUNITY EMPLOYER The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.

APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.

Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 01-12-2026 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment. * Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required. * Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate. * Manages and documents each event in the computer systems provided. * Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone. * Performs other duties as assigned by supervisor. Qualifications * One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred. * Customer relationship management (CRM) systems experience preferred. * Excellent verbal and written communication skills. * Ability to handle multiple tasks simultaneously in a fast-paced environment. * Excellent critical thinking, problem solving, and decision-making abilities. * Ability to work a flexible schedule to meet business needs including nights and weekends. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

> Public Safety Communications Operator I Joplin Police Department - Emergency Communications Do you enjoy working in a fast-paced environment? A career in Emergency Communications may be just what you are looking for! Emergency Communications professionals are a critical and dedicated part of our Public Safety mission. Apply today for a position in a supportive atmosphere where you will be challenged, learn new technology, and apply your skills to make a difference in your community! Every minute. Every day. Always there. Requires successful post-offer completion of a background investigation, physical exam, and drug test (including marijuana/THC) as a condition of employment with the City of Joplin. Candidate MUST HAVE a valid driver's license. Public Safety Communication testing is a requirement for this position. We are hiring multiple candidates for this position! Primary Purpose Answers emergency calls and non-emergency call requests from citizens or agencies, operates two-way radios to answer questions, dispatches appropriate law enforcement, fire, and/or emergency medical staff; researches and verifies information for public safety staff. Researches, enters, and disseminates information from multiple databases adopted by the Joplin ECC to appropriate emergency and non-emergency personnel. Minimum Qualifications Education: High school diploma or GED equivalent required. Experience: No specific experience is required, but prefer prior experience in public safety communications or high-volume telephone customer service environments requiring data entry. Licenses and Certifications: A valid state issued driver's license is required. Must obtain certification for Missouri Uniform License Examination System (MULES), Emergency Medical Dispatch (EMD) and CPR and First Aid prior to completion of the probationary period. Schedule Currently hiring for: * 6 PM - 6 AM shift * 6 AM - 6 PM shift Must be able to work 12-hour shifts, including weekends and holidays. Salary & Benefits Starting at $17.539 per hour, depending on experience. The City provides health insurance for employees and their immediate family members. The City pays 100% of the premium for the employees and a portion of the premium for family coverage. Additional Benefits include: * 2 weeks of vacation accrual per year. * Health insurance premium paid by the City for employee-only coverage * 10 paid holidays per year + 3 paid "floating holidays" per year * Free life insurance to the employee, with supplemental options. * Dental insurance starting at $9.02/month with fully covered preventive services. * Vision insurance starting at $1.44/month. * Education Assistance, longevity pay, Care Leave and sick leave buy-back programs. * Missouri LAGERS Retirement - employees do not pay into it; employee is fully vested after only 5 years of employment. * Access to 457 retirement plans with several benefits over traditional 401k plans. * Free library cards & gym access, fun employee events, and more! Floating holiday accruals depend on employee's start date. Job Duties 1.Answers emergency 911 phone calls; evaluates the call to determine response needed; dispatches appropriate law enforcement/fire/emergency assistance staff; records information required to document time and nature of the call and action taken. 2.Conducts computer search through local, State and national databases; provides information to the requesting officers or other public safety staff. 3.Operates teletype or FAX machine to send/request information needed by a variety of law enforcement agency/organization staff. 4.Operates two-way radios to provide information to requesting Fire Department staff or law enforcement officers and agencies to inform officers and other staff of the nature and location of calls; operates a computer terminal to enter/request law enforcement information and data; logs calls to provide a record of daily activities. 5.Answers routine phone calls on regular phone lines to respond to questions requiring general information about the Police and/or Fire Departments and the City of Joplin. 6.Enters service calls into the Computer Aided Dispatch (CAD) system, Emergency Medical Dispatch (EMD) system, RapidSOS, GEM, Records Management System (RMS), InCode, Missouri Uniform Law Enforcement System (MULES), 3SI Security System, PageGate, and other computer systems as adopted. 7.Contributes effectively to the Police Department, communicates effectively with co-workers, both within the department as well as outside the department. Maintains satisfactory attendance to ensure duties are performed without negatively impacting co-workers or delivery of service to the public. Apply Online Form Center • Online Employment Application Special Requirements Must be able to work 12-hour shifts, including weekends, nights, and holidays.

Job DescriptionJob Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year. Powered by JazzHR GJ3Ub0lKe0

As a Level 1 iSOC Coordinator, you will play a critical role in maintaining the safety and security of Interface customers. Leveraging an advanced two-way audio and video surveillance systems installed at the customer location, the Coordinator will perform regular scheduled virtual security checks/ tours. Coordinators help protect customers during key moments, such as business openings and closings. In addition to monitoring, Coordinators are a primary point of contact for handling inbound inquiries from customers, employees, and vendors, addressing security concerns and resolving system-related questions. This position offers the opportunity to develop skills in security operations, customer communication, and emergency response, serving as a foundation for growth through the iSOC Coordinator levels. You will contribute meaningfully to protecting people and property, all while advancing your expertise in a fast-paced, technology-driven environment. What's in it for you? Shift Hours: Position requires availability between [5AM - 10AM range], based on labor demands Your work hours will be scheduled between this time range. Uncapped employee referral bonuses Customer focused, energetic and engaging work culture working as one team Training is provided! Starting Pay Rate: $20.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours: Standard Pay Rate: Applies to hours worked during the core daytime period (6:01am - 4:59pm) on regularly scheduled business days. Evening Differential: +$0.50 per hour for hours worked between 5:00pm and 9:00pm. Overnight Differential: +$1.00 per hour for hours worked between 9:01pm and 6:00am. Weekend Differential: +$1.00 per hour for any hours worked on Saturdays or Sundays (12:00am - 11:59pm). Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $100.00 bonus awards each month. Start dates Available: Start your training program with our Day 1 Orientation Class on one of the dates below: (Training is scheduled biweekly) January 19th, 2026 February 2nd, 2026 *Please note favorable results on a pre-employment drug screening and background check are required. Responsibilities The iSOC Coordinator position is designed to ensure comprehensive security and life safety monitoring through three defined levels of responsibility: Level 1 - Security, Level 2 - Life Safety & Level 3 - Interactive. Each level builds upon the previous, offering increasing complexity and authority in managing customer safety, alarm verification, and live interaction with monitored sites. All full-time coordinators will begin their security training with TMA (The Monitoring Association) Operator course - An introduction to the security industry. · Perform remote security checks/ virtual tours of customer locations, carefully observing all areas for potential security vulnerabilities, criminal and/ or unusual activities. · Conduct virtual security escorts to safeguard customers during business opening, closing and/ or upon customer a request. · Communicate with customer locations using state-of-the-art two-way audio/ video surveillance technology. · Take appropriate action based on the severity or instruction provided, including customer contact and/ or dispatching emergency services such as police, fire, or medial services. · Answer inbound phone calls to assist with resolving, escalating, or supporting security and system-related inquiries from customers, employees, and vendors. · Maintaining accurate records and documentation with the system of record (automation system) *Interface offered learning courses may be necessary when pursuing further certification(s) All iSOC employees must comply with policies as stated in the Interface Employee Handbook and Employee Safety Manual. Qualifications · High school diploma or GED equivalent. · Two years of experience in customer service, call center, dispatch, or security roles is preferred. · Excellent communication and interpersonal skills ensuring all interactions are handled with professionalism and care. · Strong active listening skills to understand customer needs and provide timely, accurate responses to requests. · Working knowledge of Microsoft Office applications. · Ability to maintain a calm and positive demeanor in high pressure situations, demonstrating professionalism while working through urgent or critical situations. Work Environment iSOC Coordinators work in a state-of-the-art security monitoring operations center, equipped with the latest technology in video surveillance, two-way audio communication systems, and intuitive alarm monitoring software. Operators are trained to handle multiple security events simultaneously, making use of advanced monitoring tools, such as customized automation solutions, proprietary software integrations, and workstations designed for video monitoring efficiencies. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.

Job Title: Chauffeured Services Dispatcher We are searching for a reliable and experienced Dispatcher to join our team. As a Chauffeured Services Dispatcher, you will be responsible for coordinating the safe and efficient transportation of clients by assigning chauffeurs to specific routes and managing all aspects of scheduling and dispatching. The ideal candidate will be highly organized, have excellent communication skills, and possess a strong ability to multitask. This position requires exceptional attention to detail and the ability to remain calm under pressure while ensuring timely and satisfactory service to our valued clients. Responsibilities: - Coordinate and schedule chauffeured services based on client requirements, driver availability, and accountability for ensuring client satisfaction. - Assign chauffeurs and vehicles to routes, considering factors such as distance, time, traffic, and vehicle capacity. - Monitor the status of chauffeurs through GPS tracking systems and contact them for updates or changes as necessary. - Track and maintain accurate records of routes, schedules, cancellations, and reschedules, ensuring real-time accuracy and quick response times. - Assist in managing driver and vehicle availability, conducting routine checks to ensure vehicle cleanliness, maintenance, and safety compliance. - Communicate with clients and chauffeurs regarding any changes to routes, delays, and special instructions to ensure a smooth and error-free transportation experience. - Resolve any scheduling conflicts, technical issues, or emergencies swiftly and effectively, maintaining clear communication channels with all parties involved. - Develop and maintain an up-to-date understanding of local traffic patterns, road construction, and other factors impacting transportation. Effectively utilize this knowledge to optimize routes and minimize delays. - Provide exceptional customer service by addressing inquiries and concerns from clients efficiently and professionally. - Collaborate with other team members, including dispatchers, customer support representatives, and sales personnel, to ensure seamless operations and excellent customer satisfaction. Requirements: - High school diploma or equivalent; associate or bachelor's degree preferred. - Proven work experience as a dispatcher or in a similar role within the transportation industry. - Proficient computer skills, including knowledge of dispatch software, GPS tracking systems, and Microsoft Office Suite. - Exceptional organizational and multitasking abilities, with the capability to handle high-pressure situations. - Strong problem-solving skills and the ability to think quickly, making sound decisions while maintaining composure. - Excellent communication and interpersonal skills, demonstrating patience, empathy, and professionalism in all interactions. - Knowledge of local traffic regulations, routes, and transportation software. - Valid driver's license and clean driving record. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Join our dynamic team and contribute to providing top-notch chauffeured services to our esteemed clientele. If you possess the necessary skills, attention to detail, and dedication to customer satisfaction, apply today and take the first step towards an exciting and rewarding career as a Chauffeured Services Dispatcher. Benefits: Medical, Dental, Vision, 401(k)

working varied relief shifts not to exceed 28 hours weekly Hourly rate: $23.00 is posted year-round and filled as needed. The ideal candidate deals tactfully and courteously with the public and city employees. Works rotating shifts, including weekends. Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay. Dispatches police and other response vehicles for emergencies; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required. Records data into the computer system regarding radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed. Maintains dispatch center work area and equipment in clean and working order. Operates radios as needed and assists in radio communications; operates base radio as required. Sends and receives computer messages. This is a safety sensitive position Performs other duties as requested Requirements Minimum age 18 and demonstrates maturity High school graduate or GED equivalent with specialized course work in general office practices such as typing, filing, and other related duties. Good moral character REJIS certification and experience in police/fire dispatching is preferred Equal Opportunity Employer M/F/Disabled/Veteran

The Pevely Police Department is accepting applications for a Police Dispatcher. The applicant must be at least 18 years of age with a high school diploma, or its equivalent, and be able to work shift work, including weekends and holidays. This is a full-time position with a salary ranging from $21.50 - $23.75 per hour, dependent on qualifications and experience. Candidates will be subject to pre-employment drug testing, a physical exam, and a background check. Benefits include, but are not limited to: · Paid time off · Ability to earn paid overtime · LAGERS retirement · Full Health and Dental insurance covered by the City of Pevely for all full-time employees · 13 paid holidays · Holiday premium pay An application must be completed to be considered for the position. The application may be obtained at the Pevely Police Department or City Hall located at 401 Main Street, Pevely, MO 63070, or by visiting our website at *************************** Send completed application and resume to: Ashton Cooke, City Clerk City of Pevely, Missouri 401 Main Street Pevely, MO 63070 This position will remain open until filled, with applications being reviewed as they are received. The City of Pevely is an EOE/ADA employer.