Dispatcher jobs in Lincoln, NE - 197 jobs

An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety. An additional 7% Shift Differential pay for employees who work Midnight shift. INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate's degree: $1,200/year Bachelor's degree: $2,400/year Master's degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree. Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting. Position will remain open until filled. Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like. ******************************************* Examples of Duties * Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures. * Dispatches emergency and lifesaving equipment as needed throughout St. Louis County. * Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head. * Operation of Motorola radio consolette. * Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel. * Provides radio service to all mobile units. * Monitors, and operates as needed, radio system IO channels. * Provides criminal history information, vehicle information and driver's license information. * Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested. * Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems. * Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information. * Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head. * Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance. * Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department. * Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed. * Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone. * Performs related work as required. Minimum Qualifications Knowledge, Skills and Abilities: * Considerable knowledge of the operating rules, regulations and procedures of the Department. * Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County. * Knowledge of the geography of St. Louis County and surrounding areas. * Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver. * Knowledge of computer aided dispatch terminals. * Ability to operate three separate computer terminals at the same workstation. * Ability to perform duties that include the use of 4-6 computer screens at the workstation. * Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area. * Considerable skill in receiving and relaying information through on-line computer system. * Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority. * Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display. * Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations. * Ability to hear and differentiate various audible tones. * Considerable skill in coordination of emergency response during critical incidents such as tactical situations. * Skill in interpreting and analyzing requests for police and emergency services. * Considerable skill in understanding and applying the information available in a radio fleet map. * Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents. * Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed. * Skill in assigning appropriate priority codes to requests for police and emergency services. * Skill in understanding and following detailed oral and written instructions. * Skill in maintaining simple clerical records * Ability to function effectively in a potentially stressful environment. * Considerable skill in multi-tasking environment during potential emergency situations. * Ability to listen, talk and type simultaneously. * Ability to follow detailed written and verbal instructions. * Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau. * Ability to type 30 words per minute with no more than five (5) errors. Training, Experience and Education: * Graduation from high school or equivalent (GED) * Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training. * Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy. * Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years. Additional Information CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible. AGE LIMITS: Eighteen (18) years of age at the time of appointment. EDUCATION: Educational requirements and skills will be determined by the position classification. PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor. MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis. COMPETITIVE SELECTION PROCESS Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step. AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.

Essential Functions Receives incoming emergency and non-emergency calls requesting police, fire, and EMS assistance. Operates telephone, radio and computer-aided dispatch ( CAD ) systems and dispatches emergency units and/or personnel in response to requests for assistance. Coordinates communications during field activity and relays information to appropriate department, public safety officials, or other agencies. Monitors close circuit television system, visual display of intrusion alarm/fire alarm systems with audio alert, card access system, electronically lock and unlock doors when authorized. Responsible to alert campus community of pressing issues through texting and paging programs. Also maintains records; typing and filing. Ability to work well under pressure, during both routine and intense emergency situations with the ability to remain calm, communicate effectively with callers and emergency responders. High attention to detail, strong customer service skills, and familiarity with campus and city geography is highly desired. Ability to multitask and work with frequent interruptions is paramount. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly walks and stands; may run, sit, bend, reach, or stoop. May lift up to 50 lbs. Hears, speaks, sees, and use of hands. Required Qualifications High School or equivalency. Experience with multi-line phone system, customer service, and computers and proficient typing skills. Must successfully pass background investigation. Preferred Qualifications Two or more years working with public safety communications. Use of a computer aided dispatch ( CAD ) and multi-channel public safety radio system. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate. Workload is subject to varying and unpredictable situations. Handles nonemergency, emergency, or crisis situations. Subject to many interruptions and pressure due to multiple calls. Requires judgment and action in emergency situations. Work Schedule Shift and days off are subject to bid. Works holidays and weekends, subject to changing work schedule.

HOURS: FULL TIME; Variable 8, 10 or 12 hour shifts with rotating days/evenings/nights/weekends and holidays. The City of Lincoln is currently accepting on-line applications for the position of Public Safety Dispatcher. If you are interested in a fast-paced, challenging work environment this job may be for you! Public safety dispatchers play a vital role in public safety by expertly managing emergency and non-emergency calls for service. They operate a sophisticated network of technology-including phone and radio systems, Computer Aided Dispatch (CAD), and data systems-to quickly process and relay critical information. While maintaining calm under pressure, dispatchers provide life-saving instructions, such as CPR guidance, and ensure that accurate, timely information is delivered to law enforcement, fire, emergency medical services (EMS), and other response teams. Precision is essential; dispatchers are responsible for keeping detailed, accurate records of all communications, whether from callers or responders in the field. They work as part of a coordinated team-often in collaboration with other Communications Centers-to ensure seamless, efficient responses to a wide range of incidents. At the heart of the role is commitment to community safety, service, and teamwork. By leveraging advanced technologies and strong partnerships, public safety dispatchers support both the public and emergency personnel in moments that matter most. Their work is grounded in the values of the Lincoln Emergency Communications Center: Professionalism, Respect, Integrity, Dedication and Excellence. The Lincoln Police 911 Center is a nationally accredited Center through CALEA (Commission on Accreditation for Law Enforcement Agencies, Inc.). Lincoln is one of the few cities in the United States where Police, Fire, and Communications have all received national accreditation. Lincoln received accreditation in 2002 making it only the 14th center in the nation to be accredited by CALEA. Career Opportunities The Public Safety Dispatcher is considered the first, first responder of the emergency response team. These professionals, are required to gather essential information from citizens, and take control of situations that may be chaotic, tragic, stressful, confusing, and frantic in order to dispatch the appropriate first responders to the scene. Public Safety Dispatchers must be organized, adept at multi-tasking, level-headed, calm and trustworthy. Their work within the emergency response system often places them at the front end of life or death situations. Training requirements for these positions are demanding, rigorous and steadfast. New employees will be required to successfully complete a classroom training academy and extensive on-the-job training. Career advancement opportunities include promotion to Senior Public Safety Dispatcher, Certified Training Officer, Training Supervisor, and Public Safety Dispatch Supervisor. Senior Public Safety Dispatcher - $29.46-37.62 Duties Dispatchers operate an emergency service console and sophisticated technical equipment receiving and dispatching calls for police and sheriff units, fire companies, EMS (emergency medical systems) units, fire/rescue squads and other emergency services. Responsibilities include operating radio consoles, CAD (computer aided dispatch) terminals, EMD (emergency medical dispatch) systems, and related emergency communication equipment; receiving calls via the 911 emergency lines; performing radio tests on communication equipment; maintaining logs and records of all calls received and nature and disposition of each dispatch; maintaining CAD status monitor of units in and out of service; and transferring or referring calls to proper local, state, and federal agencies. Selection Process The selection process consists of a pre-employment on-line exam, an oral interview, background check, medical and psychological investigation. Candidates who successfully complete the final phase are offered employment with the Lincoln Police Department Emergency Communications Center. Applicants with diverse backgrounds and educational experience are encouraged to apply. All required training is completed in-house. Qualifications High School graduate or G.E.D. Necessary Special Requirements: Emergency Medical Dispatch certification and CPR certification, provided by Lincoln Police Department, is required prior to the completion of the probationary period. Certification on the National Crime Information Center computer system, which is provided by Lincoln Police Department as required. NO FELONY CONVICTIONS OR SERIOUS MISDEMEANORS. Testing: You will receive an email with a link to complete the on-line exam. The email will come from "TestGenius" and will be sent within 48 hours after your application has been received. You will have 7 days to complete the exam. Interview: If you successfully pass the on-line exam, you will be invited to an in-person interview.

View 911 Dispatcher job description: ******************** com/hr/webpublish/jobs/791-2701. html

Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: * Shall answer calls for emergencies (telephone or radio) in a courteous manner; * Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; * Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; * Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. * Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; * Through REJIS, provides criminal history, vehicle information and driver's information; * Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; * Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; * Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; * Make notifications as necessary to support field units in their mission; * Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. * Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; * Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; * Provides information to officers in the field; researches computerized databases; * Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; * Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); * Restores computerized systems and equipment following power outages. * Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; * Shall practice good housekeeping at all times and report any equipment malfunctions immediately; * Shall not discuss Dispatch Center business with anyone other than those having the need to know; * Assists in maintaining current list of employee and stakeholder contact information; * Monitors surveillance cameras and security doors; * Monitors inmate arrest status and coordinates commitments and releases with courts; * Ability to provide credible testimony in municipal, state and federal court; * Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; * May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; * Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; * Other duties as assigned. Physical/Mental Activities or Demands: * Ability to sit, for extended periods of time * Ability to maintain composure in stressful times. * Occasionally exert or lift up to 25 pounds. * Concentrated mental and visual attention. * Hearing and specific visual abilities that include close vision. * Ability to answer phones using headsets and handheld unit. * Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: * Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. * Standard radio or telephone communications receiving and transmitting equipment. * Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. * Uses and Capabilities of ECDC Computer Aided Dispatch System. * Procedures and policies pertaining to the dispatching of emergency equipment. * Principles of supervision, training and performance evaluation. * Proper English usage, spelling, punctuation and grammar. * Possession of or ability to readily obtain MULES/NCIC certification within training period. * Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required * Knowledge of emergency telephone and radio communications procedures. * Knowledge of the operation of telephone, radio and CAD systems. * Knowledge of computers and job related software programs. * Knowledge of city streets and geography. * Knowledge of law enforcement terminology. * Skill in the analysis of problems solving. * Skill in the response to emergency situations. * Skill in the preparation of clear and precise administrative reports. * Skill in oral and written communication. * Skill in multi-tasking * Ability to provide credible court testimony. * License(s)/Certificate(s) Required: * None EOE/AA/M/F/D/V

Starting Pay between $21.85 - $23.66 is dependent on prior emergency dispatching experience. $1,500 hiring bonus. Plus $1.00-$1.50 Shift Pay for 2nd & 3rd Shift. * 911 Dispatcher receives requests for services of a public safety nature including fire suppression, medical emergency and law enforcement and relays them to the appropriate agencies providing these services. * Minimum Qualifications Include: High School Diploma or GED. No felony convictions. Required to type thirty-five (35) words per minute. Required to pass a background investigation, pre-employment physical and drug screen. Must be able to work most weekends and holidays, hours other than regular daytime schedule and work a rotating day off schedule. Full Description in PDF: ************************************************ DocumentId=1073

Job Description Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $38,000 annually, or $18.26 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $4,000 annual salary increase, at the discretion of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm & 5:00pm - 5:00am. This is an entry-level position with paid training provided. Callaway County is an Equal Opportunity Employer. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Career Growth Opportunities Retirement Plan Employee Assistance Program (EAP) Employee Discounts Responsibilities The job duties include, but are not limited to: Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS). Determines the appropriate call types and course of action based on the nature of the calls. Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system. Operates public safety dispatching equipment for multiple jurisdictions and agencies. Monitors radio on ongoing basis, responding as needed. Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc. Requirements Applicant must be at least 18 years of age. Applicant must possess high school diploma or equivalent. Applicant must pass pre-employment drug screen. Applicant must pass pre-employment criminal background screen. Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM. Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.

911 Emergency Communications Dispatcher Department: Communications Supervisor: Communications Director FLSA: Non-Exempt Apply at: ******************** XB2KfX57 This classification exists is to operate computer and other related communications equipment to accurately receive and transmit information of importance accurately receive and transmit information for the City of Liberal n Seward County. Work involves evaluating incoming 9-1-1 calls to determine the appropriate level of Police, Sheriff, Fire and/or EMS assistance. Employees are expected to utilize their communication skills and to exercise considerable judgement. Performed work with general direction of a Communications supervisor who is available for consultation. Position requires shift, holiday, and weekend work. ESSENTIAL FUNCTIONS: Operates a computer-aided dispatching console consisting of a computer-based telephone system and radio console; Answers incoming call and extracts necessary information from citizens and City/County employees; Evaluates incoming calls to determine the nature and urgency of the call; Dispatches the appropriate emergency response unit or personnel; Receives radio calls from field units, transmits messages via radio or telephone, and makes inquiries to obtain requested information or services; Contacts outside agencies and other City/County departments to coordinate aid (i.e., contacts utility companies to inform that wires are down or to arrange for electrical shut-offs, contacts the Water Services Department to arrange for water turn-off, contacts the Police or Sheriff department for assistance); Transmits messages and ensures accurate receipt and understanding; Receives telephone calls from the public and follows through by relaying information to appropriate departmental personnel for action; Logs information relating to calls received over the telephone or transmitted by radio; Answers telephone calls for paging and performs paging functions; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service. Additional Duties Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries; Files data and performs other routine clerical tasks; Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries; Attends in-service training classes in order to maintain required certifications; Knowledge of: Organization, policies, operating procedures, and methods of the department to which assigned. Emergency medical procedures. Medical terminology. The city street and county road system and geographical layout of the city of Liberal and surrounding service areas throughout Seward County. Skill in: Operating communications equipment (multi-button telephones, base radio, computer terminals) quickly and accurately. The use of the compute-aided dispatch system and radio console. Ability to: Operate computer dispatch equipment, base radio equipment, automatic switchboards, and monitoring equipment. Understand and follow moderately complex oral instructions in the English language. Remain calm and effective under heavy workload and emergency situations. Speak with a clear, well-modulated voice. Write legibly using proper sentence structure, grammar, punctuation, and spelling. Obtain and act on information quickly and accurately. Respond to aural or visual signals. Communicate orally, in the English language using a telephone and radio. Comprehend and make inferences from written material. Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting. Learn street locations, county roads, station locations, and geography of the areas served. Remain in a sitting position for extended periods of time. Work cooperatively with citizens, co-workers, sworn personnel, and other City and County employees. Working Conditions: Office Environment; exposure to computer screens. Essential and marginal functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; extensive use of computer keyboard. Remain calm and exercise judgment in making decisions in emergency situations under heavy workloads. Remain in a sitting position for extended periods of time. Additional Requirements: Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Duties as assigned. Must be able to pass the City of Liberal/Seward County Dispatch program within 6 months of hire and maintain certification during employment. A valid driver s license and have a good driving record. 18 years of age or older Schedule: 6 AM- 6 PM 12 hour rotating shifts ACCEPTABLE EXPERIENCE AND TRAINING: One year of experience in the operation of two-way radio and/or telephone switchboard equipment, including some experience in general typing and clerical work. Other combinations of experience and education that meet the minimum qualifications may be substituted. High School diploma or GED required & must be able to pass background check.

University of Iowa Campus Safety is seeking a Dispatcher I. Under general supervision, the person in this role provides communications and coordination of a public safety nature for university Campus Safety, other departments, and also for surrounding public safety agencies by utilizing multi-frequency radio, computer networks, telephone, and personal contact. This position is responsible for monitoring university emergency phones and various alarm systems. This position is performed fully on campus. Duties to Include: Operates a multi frequency radio system per FCC requirements, ability to multi-task and possess the ability to document, recall and relay information accurately. Assigns duty personnel to requests for assistance/service in conjunction with shift commander. Maintain location and status of personnel, as applicable. Operates a multi-line telephone system for emergency and business operations. Operate NCIC/IOWA Systems. Monitors, updates, and relays information regarding fire and burglar alarms from systems located in the emergency communications center. Department pays for all applicable training and certification costs. Employees are compensated for time attending required trainings. Schedule: 12-hour shifts, either 6:00am to 6:00pm (Day shift), or 6:00pm to 6:00am (Night shift); rotating work weeks Location: Campus Safety, University Capitol Centre Salary: $50,968.08 For a full job description, please send an e-mail to the contact listed below. Minimum Eligibility Requirements: Any combination of clerical education or experience and/or college or university level course work which is equivalent to two years of full-time employment. Desirable Qualifications: Ability to prioritize and organize multiple tasks. Public contact/customer service experience. Intermediate computer skills. Ability to actively listen and communicate effectively through clear speech, hearing, and written documentation. Position and Application Details: Please provide your education and work history in your application. Job openings are posted for a minimum of 10 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will subject to a background investigation, including but not limited to, criminal and credit history review. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Brooke McMurl at *********************** or ************. About the University of Iowa: Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance. Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation. Join us in making a difference at a leading Big Ten university and premier public research institution. Additional Information Compensation Contact Information

Job Description The Muscatine County Joint Communications Center (MUSCOM) is taking applications for the position of Public Safety Dispatcher. Job duties include but are not limited to: answering emergency and non-emergency phone calls and processing requests for assistance for law enforcement, fire and medical services. Qualifications include a high school diploma or GED, keyboarding/typing experience and ability to obtain and maintain CPR certification and Emergency Medical Dispatch certification. Experience in telephone or radio operations and previous dispatch experience is preferred but not required. Must be available to work days, nights, holidays, weekends and on 12 hours shifts. Starting hourly wage is $24.66 (negotiable, if experienced). Applicant orientation and testing will be scheduled after the application deadline. Applications are available on Muscatine County's website at muscatinecountyiowa.gov or you can apply online at the City of Muscatine website muscatineiowa.gov. E-mail requests can be sent to *************************. Completed applications can be dropped off at the Public Safety Building; 312 E 5th St, Muscatine, Iowa or emailed to *************************. All applicants must complete a job application to be considered, resumes only will not be accepted. Deadline for submitting applications is January 30, 2026by 4:00 p.m. - MUSCOM is an Equal Opportunity Employer.

APPLY TODAY Come explore the endless opportunities in an environment where we support you and your professional success. As a Lyon County Communications Officer II, you will provide the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. In this position, you will handle communication relay for law enforcement, fire, emergency medical services, and other emergency and non-emergency calls for service utilizing multiple forms of technology to provide lifesaving instructions. Communications Officers will be expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position, and will be required in an additional six months to demonstrate competency and proficiency. This position operates on a shift schedule and may involve working long hours, weekends, holidays and/or scheduled days off. Communications Officers have continual contact with the general public, and must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provide needed assistance to all citizens. Other duties as assigned. Non-exempt position with a solid base pays $21.00/hr. and benefits including, paid time off (accounts credited at 10 hours vacation and 8 hours sick per month worked), vendor discounts, health, dental, and vision insurance and much more! PREFERRED EDUCATION AND EXPERIENCE: · 2 years of public safety communications experience required · 1 year of CAD experience required · Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful. REQUIRED EDUCATION AND EXPERIENCE: · Must pass a background check, pre-employment physical, drug screening and work screen. · High school diploma, G.E.D. or equivalent required. · Emergency Telecommunicator, Emergency Medical Dispatch and Emergency Fire Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained. Serious applicants only need apply. Application and may be obtained at the Human Resources Department or online at ******************* Lyon County EOE | Women | Minorities | Disabled | Veteran E.O.E. LYON COUNTY strongly encourages women, minorities, individuals with disabilities and veterans to apply to all of our position openings. Disclaimer: The above information on this announcement has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job. I. JOB SUMMARY: This is a non-exempt, Grade 4 position. Communications Officers responsibilities include, but are not limited to, providing the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. Communications Officers are a critical link in the protection of life and property. The roles, responsibilities, job functions, knowledge, skills and abilities set forth herein may be revised from time-to-time in order to comply with federal and state laws, departmental needs and the changing requirements for this position. II. PRIMARY FUNCTIONS OF WORK: a. Handling communication relay for law enforcement, fire, emergency medical services, and, other emergency and non-emergency service units as needed b. Responsibility for radio, telephone, KCJIS, Computer, in-person, and, written communications relay of information both public and confidential in nature. c. Must be able to act without supervision. Work is reviewed by supervisor(s) through reports and observations. III. ESSENTIAL FUNCTIONS: a. Receiving and responding to calls for service b. Relaying vital information to responding units and/or summoning the proper authority c. Maintenance of accurate radio and telephone logs d. Accurately entering information into computer e. Retrieving and completing accurate data entry into the Computer-Aided Dispatch system. f. Duty to maintain a positive work atmosphere by acting and communicating in a manner so that employee gets along with customers, citizens, coworkers and management. g. Being pleasant, respectful and civil with others on the job and displaying a good-natured, cooperative attitude. h. Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. i. Obligation to be reliable, responsible, dependable, and fulfill duties. j. Must show up for work on a regular and predictable basis as scheduled IV. MARGINAL FUNCTIONS: These include but are not limited to: a. Accurately completing warrant, PFA (protection from abuse) Orders and NCIC entries and validations b. Map reading and analysis c. Type reports d. May be required to work long hours, weekends, holidays, and/or scheduled days off e. Clean communications area f. Other related work as required or directed g. May be required to participate for 2-3 years in the WorkWellKS training seminars and the Lyon County, Kansas Wellness Team roles as: Convener, Facilitator, Secretary, Communications/Promotion, Liaison to the Executive, Meaningful Employee Engager, Event Planner, Benefits Liaison, Data Liaison, and/or Facilities. V. QUALIFICATIONS a. Experience: Prior experience is not required. Public safety communications experience is desirable. Employee is expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position. Employee will be required in an additional six months to demonstrate competency and proficiency. b. Education: High School Diploma or GED required. Requires receiving at least twenty (20) hours of continuing education training annually to maintain proficiency and certifications. Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful. i. Emergency Medical Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained. c. Citizenship: Employees must be a United States Citizen or otherwise be legally entitled to work in the United States. d. Accountability: Employee is accountable for the efficient and acceptable performance of his/her duties and responsibilities. e. Supervision: Limited supervision is provided by the Shift Supervisor and/or other supervising personnel. f. Personal Relations: Frequent contact with other departments and continual contact with the general public. Employees in this position must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provided needed assistance to all citizens. g. Working Conditions: Adverse working conditions exist to public safety communication personnel. This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-30 pound) loads. h. Physical Requirements: This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-50 pound) loads. i. Employees hired after August, 2018: Lyon County/City of Emporia (Company) understands that a job analysis is being completed in compliance with the Americans with Disabilities Act (ADA). One of the outcomes of the job analysis is the determination of one or more job specific tests that will either qualify or disqualify the post-offer or post-employment (fit for duty) candidate for the position. For the Classification Series of LYON COUNTY/CITY OF EMPORIA: OFFICE PERSONNEL: The Company representative hereby acknowledges the following as valid physical requirements: 1. Employee lifts/carries 50 pounds occasionally (less than 33% of the time or 1-100 times per day). 2. Employee lifts/carries 25 pounds frequently (34%-66% of the time or 100-500 times per day). 3. Employee lifts/carries 10 pounds constantly (67%-100% of the time or over 500 times per day). 4. Employees position requires pushing a maximum force of 5 pounds. 5. Employees position requires pulling a maximum force of 5 pounds. ii. SAFE LIFTING CRITERIA: 1. Floor to knuckle: 45 lbs. 2. 12 to knuckle: 45lbs. 3. Knuckle to shoulder: 22.5 lbs. 4. Shoulder to overhead: 22.5 lbs. 5. Carry: 45 lbs. 6. Push: N/A 7. Pull: N/A i. Special Requirements: Because of the confidential, sensitive nature of information processed, and Criminal Justice Information Systems regulations, an employee must be able to pass a background investigation and polygraph examination. Felony criminal history will automatically disqualify or terminate employment. DISCLAIMER This has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FSLA). Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time Salary: From $20.04 per hour Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule: 12 hour shift Holidays Monday to Friday Weekends as needed Ability to commute/relocate: Emporia, KS: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person

%3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;%22 lang=%22EN Public Safety Dispatcher (Trainees) shall receive the bi-weekly Trainee rate of %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN ●%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:115%;mso-list:Ignore;%22 lang=%22EN ●%3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22line-height:87%;%22 lang=%22EN Must be at least 18 years of age at the time of filing application. %3Cspan style=%22line-height:115%;%22 lang=%22EN A high school diploma or General Educational Development (G. E. D. ), plus some experience in emergency public safety services, dispatching, or customer service in a call center work environment; OR, completion of a recognized dispatcher training program. %3Cb style=%22mso-bidi-font-weight:normal; %3Cb style=%22mso-bidi-font-weight:normal; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan lang=%22EN Experience and Training: 100%%3Cb style=%22mso-bidi-font-weight:normal; %3Cspan lang=%22EN Background Investigation: Pass/Fail%3Cspan lang=%22EN Medical Examination: Pass/Fail%3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; %3Cspan style=%22color:black;font-size:12. 0pt; with contact information.

Perform a variety of duties and responsibilities involved in receiving incoming calls for public safety emergency assistance and the dispatching of necessary units; receive non-emergency after-hour calls for the City and County departments; and monitor teletype communications. Display honest, trustworthy, and ethical behavior when dealing with internal and external customers. Establish and maintain cooperative working relationships with those contacted in the course of work. Regular attendance that is punctual and dependable is required. Receive emergency and non-emergency calls from the public requesting police, sheriff, fire, ambulance or other public safety services; determine nature and location of emergency, determine priority and dispatch emergency units as necessary and in accordance with established procedures; use a variety of telecommunications equipment to dispatch, page or otherwise communicate with emergency personnel from various agencies as necessary. Maintain contact with subjects requesting medical assistance; provide instructions until responding unit arrives at scene. Maintain contact with all units on assignment; maintain status and location of field units; maintain daily log of calls and units dispatched. Enter, update and retrieve information from teletype networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information; type and transmit broadcasts to state agencies. Receive information regarding hazardous weather watches and warnings; dispatch information to appropriate personnel in a four county area; activate indoor and outdoor warning systems during adverse weather. Answer City and County switchboard and direct calls appropriately; answer non-emergency public service calls for assistance; answer maintenance service emergencies during evenings, on weekends and holidays; dispatch appropriate on-call City or County staff. Monitor security, fire, flood, generator and miscellaneous alarms for various agencies and businesses. Perform data entry and routine clerical work; perform filing, typing and minor machine maintenance; test and inspect equipment as required; notify supervisor in case of equipment malfunction or failure. Coordinate activities with those of other public safety agencies and provide information or assistance as necessary. Perform related duties as assigned. Knowledge of: Basic Federal Communications Commission rules and regulations governing operation of radio telephone transmitting and receiving systems. Standard radio broadcasting and dispatch procedures and rules. Policies and procedures used in receiving, processing and dispatching emergency calls. Modern office procedures, methods and computer equipment. Correct English usage, spelling, punctuation and grammar. Pertinent Federal, State, and local laws, codes and regulations. Ability to: Learn the geographic features and streets within the area served. Operate radio or telecommunications receiving and transmitting equipment. Follow standard radio broadcasting procedures and rules. Learn department procedures and policies pertaining to the dispatching of City and County emergency equipment and personnel and those of other user agencies. Work under pressure, exercise good judgment and make sound decisions in emergency situations. Hearing that will allow individual to perform all essential job tasks. Effectively communicate with and elicit information from upset and irate citizens. Learn to operate computerized crime center network to receive and dispatch information. Demonstrate manual dexterity sufficient to operate computer terminal and other common office equipment. Type at a speed necessary for successful job performance. Work various shifts as assigned, including weekends and holidays. Understand and follow oral and written instructions. Interpret and apply Federal, State and local policies, procedures, laws and regulations. Communicate clearly and concisely, both orally and in writing. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Customer service, dispatching or call center experience is preferred. Training: Equivalent to the completion of the twelfth grade. License or Certification: Possession of, or ability to obtain, certification in the operation of the National Crime Information Computer within twelve (12) months of hire. Possession of, or ability to obtain, certification as an Emergency Medical Dispatcher within twelve (12) months of hire. Possession of, or ability to obtain, certification in cardio-pulmonary resuscitation (CPR) within twelve (12) months of hire. Completion of 40 hour Basic Telecommunicator Course within 12 months of hire. Working Hours: Must be able to work in a 24/7 work environment including working over the night shift. Position works five days per week which include weekends and holidays. Residency: Must reside within a 45 mile radius of the City of Grand Island. Residency is required within six (6) months of date of hire. Exam: An exam will be administered to finalists. Finalists will be notified of the testing details. Salary: Position will start at the entry level of the City's salary table. Consideration may be given if experience exceeds entry level qualifications. Other: Bilingual in Spanish is preferred but not required. Candidates are subject to a background check.

YOUR OPPORTUNITY We have an exciting Transportation Dispatcher opportunity in Alden, IA. The transportation dispatcher will work closely with market haul carriers, load crews, plant personnel and market haul scheduler to ensure safe transport of animals to market. This role requires routine onsite presence at farms to conduct audits, training, and support compliance activities. ABOUT US At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. Our commitment to sustainability is reflected in our renewable gas projects on our farms creating renewable energy. Owned by Seaboard Corporation, a Fortune 500 company, and nominated as one of the “Best Places to Work” by Kansas City's Business Journal, we have a dynamic culture where our employees can contribute and understand why they matter. RESPONSIBILITIES Work closely with production and scheduling operations to execute schedules based on production needs by coordinating market animal transport and trailer wash requirements. Establish and adjust work procedures to meet the needs of transportation, marketing, plant, and production. Provide timely and accurate feedback on pertinent data and information to management. Communicate with drivers, load out crews and management on a routine basis. Ensure compliance of DOT and OSHA regulations. Conduct on farm training and assessments with drivers to ensure compliance with company and bio-security policies and proper animal handling protocol. Administer and recommend training when appropriate. Timely and accurate documentation of all issues associated with proper administration of department. Prepare various reports for transportation management. CORE COMPETENCIES FOR SUCCESS IN ALL ROLES: instills trust, communicates effectively, action-oriented, ensures accountability, and drives results. QUALIFICATIONS Required: The details listed below are the required knowledge, skills, and/or abilities to perform this role. Reasonable accommodation(s) may be made to enable individuals to perform the essential functions of this job. 2-4 years related experience and/or training in transportation or animal care. A valid driver's license is required, and acceptable motor vehicle record. SCHEDULE The hours and days of work are established by departmental needs and at the discretion of management. After-hours, weekends, and overnight travel as requested. Overtime work available as needed. WORK ENVIRONMENT The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and/or move up to 50 pounds, occasionally lift up to 100 pounds and sometimes push and/or move up to 300 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus. The work environment includes a normal office environment, with routine farm visits where the employee may be exposed to waste material, feed, and hog dust. The employee occasionally works near moving mechanical parts and is commonly exposed to airborne particles and gases at low concentrations. WHY SEABOARD FOODS? Medical, vision & dental benefits upon hire 401K with company match Paid Time Off & Company Holidays Wellness Program Tuition reimbursement Employee pork purchase program For a complete list of our benefits please visit our career site by clicking here. Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.

Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 12-23-2025 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment. * Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required. * Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate. * Manages and documents each event in the computer systems provided. * Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone. * Performs other duties as assigned by supervisor. Qualifications * One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred. * Customer relationship management (CRM) systems experience preferred. * Excellent verbal and written communication skills. * Ability to handle multiple tasks simultaneously in a fast-paced environment. * Excellent critical thinking, problem solving, and decision-making abilities. * Ability to work a flexible schedule to meet business needs including nights and weekends. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled

APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.

We are seeking a detail-oriented and highly organized Service Dispatcher/Administrator to join our team. This role is responsible for coordinating field service operations by assigning work orders, communicating instructions, and managing technician schedules through our dispatch system. The ideal candidate will ensure timely service delivery, maintain accurate records, and support both field staff and internal teams to optimize workflow and customer satisfaction. Duties/Responsibilities: Communicates effectively with customers, technicians, salespersons, and other company personnel on the status of repairs. Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service. Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received. Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks. Enters special requests and customer information into the system and assists with processing paperwork for completed service. Assists in processing service quotes, communicating quote information to customers, and responsible for following up with customer to schedule quoted repairs. Performs other duties as assigned. Required Skills/Abilities: Excellent verbal communication skills. Ability to execute directions accurately and with speed. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Ability to prioritize tasks, delegating when appropriate. Ability to operate or to quickly learn a variety of communications systems. Proficient with Microsoft Office Suite or related software. Valid driver's license. Education and Experience: High school diploma or equivalent required. At least one year of related dispatching experience preferred. Physical Requirements: Prolonged periods of sitting at a desk, working on a computer, and working with dispatching equipment. Must be able to lift up to 15 pounds.

Job Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year.

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. JOB SUMMARY The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays. PRIMARY JOB RESPONSIBILITIES Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Verbal and written communication skills Interpersonal/human relations skills Excellent typing skills Ability to satisfactorily complete of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents MINIMUM QUALIFICATIONS High School Diploma or the equivalent One year of experience in a position requiring high interaction with the public Requires passing of background check and drug screening upon hire and throughout employment. WAGE $20.00 per hour Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.