Dispatcher jobs in Louisville, KY - 112 jobs

Freight Dispatcher - Remote in Fort Wayne, IN Work Schedule: Thursday & Friday - 6 am to 4 pm EST Saturday & Sunday - 6 am to 6 pm Ready to break into the logistics industry with a company that's growing fast? Our Track & Trace team is growing, and we're looking for driven individuals ready to make an impact from day one! As Freight Dispatcher, you will work in a fast-paced environment coordinating our day-to-day shipments and support the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate internally correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Skills/Abilities: Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics Automotive experience highly preferred High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Don't miss your chance to join a high-energy team where your work truly matters-apply now to become a Track & Trace Representative at Circle Logistics.

The New Albany City Police Department is seeking Communications Dispatchers to respond to emergency and non-emergency calls for assistance and information. Dispatchers provide communication support services for the New Albany City Police and related emergency services for the City. This position is responsible for the day-to-day operations specific to a communications center, providing the citizens of the City of New Albany with prompt and professional service regarding any and all emergency and non-emergency calls that are received within the Center. SPECIFIC DUTIES AND RESPONSIBILITIES: "*" denotes an essential function of the job A. *Performs all key tasks and duties of a dispatcher. B. *Answer all calls promptly and professionally and maintain a calm demeanor at all times. C. *Maintain calm in radio transmissions during hectic and/or dangerous situation and make every attempt to calm angered, distraught and/or frightened callers. D. *Immediately dispatch the appropriate party to respond to the caller; Fire, police and/or EMS. E. *Provide general information to the public and refer calls to appropriate agencies. F. *Maintain an accurate log of incoming calls service request and action taken. G. *Test and inspect all equipment as required and immediately report any problems to management. H. *Follow all applicable safety rules and regulations at all times. I. *Monitor radios and/or security cameras. J. Send all Media inquiries to the Chief of Police to handle. K. Assist with training new personnel. L. Performs other duties as assigned. STANDARDS OF PERFORMANCE: A. Demonstrate informative and professional assistance when working with vendors, co-workers, and the public. B. Act independently and originate new procedures and new approaches to problems. C. Display excellent verbal and written communication skills. D. Maintain initiative to preserve the flow of work. E. Ensure commitment and follow through to deadlines. F. Sustain interpersonal relationships which encourage openness, candor and trust, both internally and with the general public. G. Complete projects and/or reports in accurate and timely manner. H. Maintain City information in a confidential manner. I. Work as a team member. J. Display professional appearance, warm demeanor and positive attitude. K. Be a motivated self-starter. L. Be accurate, efficient and organized at all times. MENTAL AND PHYSICAL REQUIREMENTS: A. Understand, respond to, and apply complex concepts, information and instructions including policies, procedures, laws and/or regulations. B. Engage in frequent interpersonal interactions that are stressful and sensitive in nature and do so with tact and diplomacy. C. Work extremely well under pressure and highly stressful situations and remain calm and in control at all times. D. Manage multiple tasks simultaneously. E. Stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch or crawl occasionally. F. Sit for extended periods of time. G. Think and apply good and reasonable judgment, discretion and initiative in accomplishing all functions. H. Work effectively despite sleep pattern disruptions as a result of rotational and irregular shift work and overtime. I. Lift and/or move up to 10 pounds occasionally. J. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. K. Ability to hear, understand and respond verbal information in person, by phone and by radio, including with difficult to understand callers. L. Must speak clearly and concisely in English. M. Hear, understand and respond using radio transmitters and receivers, radio consoles, telephone and radio headsets, multi-line telephone systems and complex communications equipment. N. Ability to see, read, and understand written information and instructions in all forms, including handwritten, hard copy or electronic communication formats. O. Ability to see and use all related communications equipment including radio transmitters and receivers, radio consoles, telephone and radio headsets, multiline telephone systems, computer consoles and data communications terminals. WORKING ENVIRONMENT AND CONDITIONS: A. This position requires working in the internal environment around dispatcher and/or police equipment. B. This position requires a flexible work schedule; night and/or weekends may be required. EDUCATION, EXPERIENCE AND TRAINING: A. Minimum of high school diploma required; some college preferred. B. At least three years of progressively responsible communications dispatching experience, preferred. C. Knowledge of CAD and E911 equipment required. D. Previous customer services experience, preferred. E. Ability to handle a high volume of incoming calls while maintaining proper phone etiquette and a high level of professionalism at all times. F. Willingness to take on additional tasks as assigned. EQUIPMENT AND TOOLS: This position requires use of computers, keyboards, office equipment and similar specialized technical and electronic equipment commonly found in communication centers.

Job DescriptionTransportation Dispatcher zTrip, North America's largest taxi provider, is looking for a Transportation Dispatcher to join our Kansas City operations team. In this role, you'll help keep drivers, vehicles, and customers moving by coordinating trips and providing excellent customer support. Schedule: Tuesday - Saturday What You'll Do as a Transportation Dispatcher: Assign drivers to trips based on location and availability Monitor daily operations to keep service running on time Communicate clearly with drivers about routes and updates Answer customer calls and resolve issues professionally Handle delays or service problems and help find solutions Keep accurate dispatch and trip records Work with other teams to improve daily operations Follow company safety policies and procedures What We're Looking for as a Transportation Dispatcher: Dispatch, transportation, or customer service experience (preferred) Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable using dispatch or GPS systems (a plus) Valid driver's license required What We Offer as a Transportation Dispatcher: Competitive hourly pay Medical, Dental, Vision, and Life Insurance Paid Time Off (PTO) and paid holidays 401(k) with company match Career growth opportunities Supportive, team-focused workplace Why zTrip? Be part of the largest transportation network in North America Play a key role in keeping Louisville moving Build a stable career with a growing company Apply today to join zTrip as a Transportation Dispatcher and help keep our operations running smoothly every day.

ERO Emergency Response Officer or Emergency Response Team Member TMMI Benefits Include: Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity Firefighter 1&2, Hazmat Awareness and Operations Required, Must also be EMR certified (or EMT certified) Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today! Job Description * Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. * Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. * Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. * Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. * Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. * Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. * Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. * Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. * Performs triage duties during mass casualty incidents. * Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. * Prepares logs and reports as required. * Other job related duties as assigned. Requirements * N.F.P.A. Firefighter 1 and 2 required * Hazardous Materials Awareness and Operations Level certifications * National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification * Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire * Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. * With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking a Dispatch Supervisor at our Indianapolis, IN Terminal. Schedule Flexible working hours are required 7 AM- 10 PM Range 10+ hours per day PITT OHIO has received countless safety, service, and carrier of the year awards and our highly acclaimed Safety Department is a leader in the transportation industry. Dedication to quality and excellence is our goal at PITT OHIO. We offer competitive wages, medical and prescription insurance with no weekly premiums, vision, dental, 401K, profit sharing, vacation paid at 45 hours per week, pleasant work environment, and much more! Responsibilities Delegating pickup and delivery times to drivers to fully utilize the company's time Know customer needs, freight type, and space availability Ability to adjust freight schedules adequately according to change Ability to continuously administer freight problems, driver locations and driver communication on a daily basis Assist drivers on any issues, or direct them to proper management about the issue Determine driver locations according to key times Administer weekly/daily meetings with drivers on company/customer issues. Review head loads, volumes, overall tonnages, and ETA's on returning drivers with outbound planner. Immediately notify outbound planner of any sudden changes. Communicate to the Sales Department and Terminal Manager of any customer and/or operational issues Ability to react to change productively and handle other essential tasks as assigned Qualifications Fluent command in the English language to communicate effectively with internal and external customers. Previous experience in LTL trucking industry is required. Strong communication skills. Motivated, problem solving and analytical thinking required. Must be able to handle customer demands in positive and professional manner at all times. Ability to plan and adjust continuously to customer needs, time constraints and equipment problems. Setting affirmative expectations through positive motivation and instructive discipline is critical PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Response Security Guard? What matters most in a role like this is your ability to adapt from one mission to the next. Tell us about how you embrace change and thrive in the heart of the action. As a Security Officer - Response, your role will vary depending on the day and special event. Whether it's customer service, patrols, or surveillance, we need you to adapt with agility and precision. What's in it for you: Site Location: Georgetown, KY Set schedule: Full-time, rotating scheduled days will vary, 3rd Shift, 10 p.m. to 6 a.m. Competitive hourly wage of $16.50 / hour (DailyPay is available for GardaWorld employees!) A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options Career growth opportunities at GardaWorld Uniform provided at no cost Responsibilities for Response Security Guard: Monitor the premises to ensure security Conduct patrols to spot any suspicious activity Control access points and verify identities Respond quickly to incidents or potential threats Provide excellent customer service while maintaining security Write detailed reports on events and incidents Collaborate with authorities during serious situations Ensure the safety and protection of individuals and property Qualifications for Response Security Guard: You have an EMT, Fire, or Paramedic background You have minimum Basic 20 fire hours certification through the Kentucky Fire Commission or equivalent Be authorized to work in the U.S. Be able to provide documentation of High School Diploma or GED Be able to ace (and pass) an extensive screening process Ability to think quickly and adapt to changing situations Responsive and strong problem solving skills If you have Security, Military, Law Enforcement experience - even better! You have a state license if required In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers. If you're ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you! GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe. Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available. Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended. It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment .

America's Auto Auction (AAA) is a full-service used-vehicle auction services provider that facilitates the wholesale remarketing of used vehicles for (Business to Business) B2B customers, delivering a critical liquidity function to enable the used car sales ecosystem. Based in Carmel, IN, AAA facilitates the selling and buying of used vehicles at physical auction sites across 19 states as well as on digital platforms. The Company's daily mission is simple and straightforward: to provide high quality service and operational execution for dealers and institutional customers. America's Auto Auction - Clark County AA is looking for an outstanding Dispatcher. As a Transportation Admin with America's Auto Auctions, you will create orders and verify vehicle assignments for financial institutions in a timely manner so said vehicles can be processed and driver's can be dispatched to get them What You Will Do: • Create Order and confirm location of assigned vehicles from various financial institutions. • Research variable delays regarding pickup assignments not ready to be verified. • Re-verify delays that occur after the vehicle has been dispatched, but not picked up. • Confer with banks as to location of vehicles and to answer any other questions they might have regarding transportation needs. • Cross check multiple transportation online resources to complete assigned tasks. • Assist when needed and available, other employees to expedite their tasks. • Participate in meetings and participate in achieving service and cost improvements • Take the lead in ensuring that all operational cost are provided to Finance / Sales for customer quotes, and including rollouts and timelines • Assist in providing financial analysis of transportation subsidies both weekly and monthly followed by developing action plans to streamline and reduce cost. • Identify and recommend value added services we can provide for our customers Here's a taste of the benefits we offer:? • Medical • Dental • Vision • FSA • 401K • Short Term Disability • Long Term Disability • Life Insurance • Accidental Death and Dismemberment • Accident Insurance • Critical Illness • Hospital Indemnity • Employee Assistance (EAP) • Paid Holidays • Paid time off Requirements Qualifications: • High School Diploma or equivalent required. • 1-3 years Auction experience or 2-4 years dealership experience strongly preferred but not necessary. • Effective communication (written and verbal) and interpersonal skills required. • Effective phone communication skills connecting to financial and privacy information. • Ability to work in a high performance, fast-paced team environment. • Solid computer skills, including ability to use Internet and MS Office effectively. • Knowledge of Logistic Flow Systems • Ability to adapt to and work effectively within a constantly changing environment. • Excellent customer service and problem solving skills required. • Creative Research Skills. • Proven Professional Email Skills with multiple high level clients • Customer Focus. • Data Entry Skills. • Telephone Skills. • Office Organization. • Product Knowledge Learning Skills. Ability to sit or stand for prolonged periods of time. • Ability to perform repetitive tasks; manual dexterity Vision abilities required include close, distance and depth perception America's Auction is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Responsible for the proficient operation of the communication and dispatch functions of the shift. Duties include those of the call taker as well as all radio positions. This employee reports directly to the assigned Shift Communications Supervisor of PSCC. Major Essential Duties Answers 911 and 7 digit non-emergency phone lines in a timely and courteous fashion Enters information received into the Computer Aided Dispatch system in a timely, accurate, and complete fashion Handles radio communications Dispatches appropriate personnel via radio, or other approved method, any and all calls and requests in a timely, accurate and courteous fashion Responsible to complete requests for information and contacts as requested by public safety agencies operating in the field, including but not limited to phone calls, and other information systems including LINK, NCIC, , E-Warrant System, and paging system Provides accounting for activities of all public safety personnel and equipment as reported to PSCC via radio and telephone by entry into the CAD system Responsible for carrying out all policies, general orders and directives for the Communications Section. Handles all communications assigned to their respective position and assists other telecommunicators as part of the team. Maintains situational awareness within the Center via passing of voice and written data to and from other operators within the Center. Must be able to multi-task while listening to both traffic on the station and dialog within the room. Operate LINK, NCIC, AVIS, DLIC, NLETS, Criminal History III and other computer system inquiries as requested by Law Enforcement member agencies as regulated by applicable Federal, State, and local rules, regulations, statues, ordinances, policies and operating procedures. Assists in development of all Standard Operating Procedures for dispatch. Trained and complies with all Federal, State, and PSCC rules, regulations, standard operating procedures, general orders, and directives for the Communication Section. Enters and process warrants and protections orders. Other duties as assigned. Supervisory Responsibilities In the absence of Shift Supervisor may be appointed as Acting Shift Supervisor to perform and carry out their duties. Relationships Operators work in close relationship with Shift Supervisors keeping them apprised of daily operations. This position is closely monitored and supervised. Requirements: Qualifications Education and/or Experience Graduate of standard high school, or equivalent supplemented with some experience in computers and customer service. Any combination of experience and training which provides the desired knowledge, skills and abilities required. Language Skills Ability to communicate effectively in English both orally and in writing Ability to create shift reports Ability to assist in the development of all standard operating procedures in dispatch Mathematical Skills Able to multiply, divide, add and subtract Demonstrate the ability to read maps Reasoning Skills Ability to solve practical problems Ability to be patient and objective Problem solving and resolution Certificates, Licenses, Registrations The ability to obtain State Telecommunicator Certification(TIPS) Criminal Justice Information System Certification(CJIS) Appropriate National Incident Management Certifications (NIMS) Emergency Medical Dispatch (EMD) Other Knowledge and/or Skills Have knowledge of the operation of a copy machine, computer, fax machine and other related office equipment. Ability to keep accurate records Strong file organization skills Ability to work under close supervision Physical Demands While performing job duties, the employee could reasonably be expected to sit, stand or walk and hear, reach with hands and arms, use hands to type, handle paper and file. Must be able to lift or move up to 20 pounds Vision requirements include close, distance, color and peripheral vision, depth perception and the ability to adjust focus Must be able to pass an audiogram test for hearing Must be able to file, bend and stoop at file cabinets and lift ledgers as needed Work Environment The work environment is considered a standard office environment. It has a noise level that is Low to Moderate. Comments An employee in this job must display the following: Positive and Professional Attitude Be a team-player Must be able to take instruction Must be dependable Adherence to the applicable provisions of the Department Rules and Regulations, the Boone County Administrative Code, the Kentucky Revised Statutes, and any other procedures, rules, regulations, and polices set forth by appropriate authorities Must have personal integrity and remain free of felony convictions Commitment to serve the county's best interests Ability to work all shifts Must maintain confidentiality Must be 18 years or older Must be bondable

CITY OF ELKHART - DEPARTMENT Communication Center Dispatcher DIVISION Communication Center STATUS Full-time CATEGORY Hourly, IN-FOP PG 1 ($24.42) FLSA Non-exempt REPORTS TO Communications Department Head DATE 2025 JOB SUMMARY Receives in-coming emergency and non-emergency calls for assistance, dispatches appropriate emergency response units, coordinates communications with and for police, fire, emergency management agency, and other public safety agencies. PRINCIPAL DUTIES AND RESPONSIBILITIES Takes complaints and emergency phone calls on business and 911 lines, providing information or emergency assistance as needed. Dispatches appropriate police, fire, or medical units per SOP and coordinates necessary initial response to emergency and non-emergency situations. Provides pre-arrival emergency medical instruction according to nationally certified program of emergency medical dispatch. Is responsible continuously monitoring multiple public safety radio frequencies, and maintains control of specific assigned radio frequencies. Is responsible to maintain radio contact with and respond to needs of police, fire, and medical personnel on duty, as well as area public safety agencies, and other City departments. Keeps appropriate logs and written records as per SOP. Enters, queries, and extracts data in various communications and computer systems such as CAD, IDACS, Nlets, and NCIC, records management systems, hazardous materials programs, and weather satellite program, utilizing precise formats, and disseminates such data to authorized personnel and agencies as required. Receives and disseminates severe weather information in coordination with the National Weather Service. Receives and relays Emergency Management Agency information. Coordinates responses of police, fire, medical, Emergency Management Agency, and other city department personnel in times of emergency, disasters, and critical incidents. Maintains a neat and orderly work environment in accordance with Departmental policies. Promotes and upholds a teamwork concept in accordance with Departmental policies. Must attend Departmental meetings as called by supervisory staff. Must participate in, and encourage co-workers to participate in, on-going training and continuing education, both in personal goals and at the discretion of supervisory staff. OTHER DUTIES AND RESPONSIBILITIES Incumbent works under general instruction from supervisors. Extensive guidelines are provided in manuals and directives. Incumbent must be continuously alert and monitoring on duty personnel, equipment, radio frequencies, computer terminals and programs and phone lines. Incumbent must deal effectively and compassionately with the general public and people in various emotional states. Incumbent must have the ability to demonstrate professional demeanor at all times on radio and phones Incumbent must stay calm and composed, and make sound judgments and decisions regarding appropriate responses in routine and critical situations. Incumbent must maintain high degree of confidentiality and discretion regarding this and affiliated departments' efforts and the rights and privacy of the public. EDUCATION AND EXPERIENCE High school graduate or GED equivalent. Upon employment, incumbent must receive and maintain CPR certification, IDACS certification, and national emergency medical dispatch certification. KNOWLEDGE, SKILLS, AND ABILITIES Must be computer literate Basic knowledge of working with windows based programs. Basic knowledge of working with office machines. Effective verbal and written communication skills. Excellent telephone etiquette. Map reading capability. Ability to work as a team. Required to participate in and pass all levels of probationary training. Basic knowledge of radio equipment operation. Basic knowledge of FCC regulations and laws as they relate to broadcasting and transmitter operations. Ability to learn and utilize police codes and signals and fire and EMS terminology. Ability to memorize and retain information, both long and short term, and random and sequential. Ability to provide emergency medical telephone instruction utilizing precise formats. Typing / keyboard skills. Must demonstrate ability to type 45 words per minute with 95% accuracy using standard computerized and audio tests, and must demonstrate efficient audio-motor typing and entry skills from spontaneous supply of information. Computer skills: Must have basic computer knowledge in Windows environment. Must demonstrate ability to compose communiqués quickly, and accurately enter data upon input for radio transmission. Multitasking skills: Must demonstrate ability to concentrate, maintain computer and thought process, use of short-term memory, and accurately respond to various sources of input and incidents occurring simultaneously. Map-reading/visual skills: Knowledge of area geography preferred. Must demonstrate ability to read maps, comprehend and relay directions, learn locations and addresses and geo-numbering systems. Ability to learn and utilize formats for entry and withdrawal of information from various computer systems, quickly and accurately. Ability to calm persons who are in a state of panic, and deal with people who are hysterical, angry, or hostile on the telephone. Ability to take charge, make decisions, delegate tasks, and maintain control in routine and crisis situations. Ability to cooperate with and to work closely as a team with two or three other dispatchers in a close environment often under stressful conditions. Ability to participate in and learn from critiques and constructive criticism, as a team and as an individual. Ability to cooperate with and to work closely as a team with several other dispatchers in a close environment often under stressful conditions. Ability to set and accomplish personal goals regarding learning, continuing education, and to maintain knowledge of all policies and procedures. PHYSICAL, MENTAL, AND VISUAL SKILLS Incumbent works, for the most part, in an office environment, sitting for extended periods of time. Incumbent must be able to reach and bend in order to operate and maintain equipment. Incumbent must be able to filter relevant statements and verbal requests from background noise, hear clearly radio and telephone voice, various pitches of tones, signals, and alarms. Incumbent must be able to speak clearly, precisely, and in a tone understood via radio frequencies. Incumbent must be able to read computer data and print-outs, and write legibly. Incumbent may be assigned to various hours covering all three shifts, including weekends and holidays. Overtime is required and, as needs dictate, frequently assigned. WORKING CONDITIONS As described in above paragraph. POST OFFER TESTING REQUIRED The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment). Background checks producing acceptable BMV and criminal history reports required. Position is subject to successfully passing truth verification testing. POLICY STATEMENT The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this to perform the principal duties, responsibilities and essential job functions. This is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and “other” duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Job Description We are seeking a detail-oriented and proactive Customer Service Dispatcher to join our growing team. When transportation operations don't stop, neither do we! The CSR/Dispatcher plays a vital frontline role in keeping drivers moving, customers informed, and operations running smoothly through real-time coordination, problem-solving, and onsite support. This position acts as a primary point of contact during assigned shifts, including weekends, ensuring timely communication, issue resolution, and continuity of service. The position is essential to maintaining service reliability, operational efficiency, and customer satisfaction. Essential Duties and Responsibilities: Duties include, but are not limited to: Customer Service & Issue Resolution: Respond to customer inquiries related to deliveries, schedules, or service issues during operations. Answers questions regarding accounts and services. Communicate real-time updates to customers based on firsthand onsite visibility of orders, drivers, and warehouse activity. Resolve service issues proactively by coordinating between drivers, warehouse personnel, and customers. Tracks repeated customer service issues and notifies various teams who can resolve these issues and improve the quality of services and the customer experience. Surveys customers to ensure their issues have been resolved in a satisfactory manner. Delivers the customer experience strategy across a range of touch points, channels, services, and solutions. Onsite Dispatch & Driver Support: Must be onsite during scheduled shifts to support operations and real-time decision making. Serve as the primary point of contact for drivers, including delivery status updates and issue resolution. Provide face-to-face communication with drivers to address route changes, delivery concerns, or last-minute operational needs. Monitor order activity and driver flow to ensure efficient movement and timely deliveries. Assists warehouse staff, as needed. Other Duties & Operational Support: Ensures compliance with customer Service Level Agreement (SLAs). Enters and tracks service orders and ensures account information and recorded data is accurate. Oversees assigned customer invoicing, including escalating issues as necessary for timely resolution. Solicits interest of new or additional services; handoffs information to appropriate sales representative. Supervisory Responsibilities: This job has no employee supervisory responsibilities. Requirements To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Education and/or Experience: High School Diploma or G.E.D.; and two years of experience and/or training; or equivalent combination of education and experience. Previous experience working in the logistics and distribution industry is desired. Other Skills and Abilities: Experience in dispatching (trucking or logistics preferred). Proficiency with dispatch/tracking software and Microsoft Office. Ability to work in a fast-paced, high-pressure, deadline driven environment. Ability to manage multiple projects and tasks simultaneously. Highly organized and detail oriented. Resourceful and creative. Analytical skills and problem-solving ability. Ability to adhere to time and attendance policies. Must exhibit professionalism and be effective working with customers and drivers. Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications. Ability to handle confidential information. Maintain regular and punctual attendance. Effective prioritization and time management skills. Strong initiative to strive for continuous accuracy, quality, and timeliness of information. Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement. A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus). Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities This job operates primarily in a professional office environment with minimal safety/health hazard potential. However, job duties may require one to operate in a warehouse environment with moderate safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site. While the offices of company are open from 8AM to 5PM, Monday through Friday, this job will require work beyond these hours which may include weekends and holidays. Benefits As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit. We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you. EOE M/W/Vets/Disabled

A Field Service Dispatcher coordinates service requests and manages the schedules of field technicians to ensure timely and efficient service delivery. This role is a key point of contact for technicians, customers, and other departments, requiring strong communication, organizational, and problem-solving skills. Job summary The Field Service Dispatcher is responsible for organizing, scheduling, and deploying field service technicians to customer locations for installation, maintenance, and repair jobs. This individual acts as the central communication point, ensuring smooth operations, resolving customer issues, and maximizing technician productivity. Essential duties and responsibilities: • Customer communication: Receive inbound service requests via Salesforce and, dispatch or enterprise resource planning (ERP) system. Proactively provide customers with updates on technician arrival times and service status. • Technician dispatch: Coordinate and dispatch field technicians for service calls, optimizing schedules based on technician skill sets, availability, and geographical proximity to the job site. Manage scheduling for both routine and emergency service work via Salesforce. • Work order management: Open, track, and close work orders and service appointments in the system, ensuring that all job details, materials, and labor hours are accurately recorded for invoicing. Monitor job progress and re-route technicians as needed to meet service-level agreements. • Logistics coordination: Coordinate with other departments, such as sales and parts, to ensure technicians have the necessary tools, parts, and information to complete their jobs. • Reporting: Generate reports on service metrics, such as work order statuses, technician utilization rates, and scheduling efficiency. • Problem-solving: Handle unexpected issues, such as emergency calls, traffic delays, or equipment problems, and find prompt solutions to minimize service disruptions. • Database maintenance: Keep customer files and scheduling information accurate and up to date in the database. Requirements Skills and qualifications • Experience: Previous experience in a dispatching, logistics, customer service, or call center role is required. • Education: A high school diploma or equivalent. • Technical skills: o Proficiency with Salesforce, computer software, including dispatching software, GPS, and Microsoft Office. o Ability to schedule up to 20 field service technicians. o Accurate and fast typing and data entry skills. • Soft skills: o Excellent communication (verbal and written) and interpersonal skills. o Exceptional organizational skills and meticulous attention to detail. o Strong multitasking and time-management abilities in a fast-paced environment. o Effective problem-solving and decision-making skills. o Adaptability and emotional resilience, especially when handling stressful situations. o A customer-oriented and professional attitude.

Job Description Customer Service/Dispatcher At Howald Heating, Air Conditioning and Plumbing, we're more than just a workplace. We're a family. As a family-owned and operated business with decades of experience in the industry, we take pride in creating a supportive, fun, and welcoming environment where people love to come to work. We are currently looking to add a Customer Service/Dispatcher to our Team! Job Summary: Taking inbound calls and making outbound calls while assisting customers with scheduling and general inquiries. Maintaining the HVAC Technicians' and Plumbers' daily schedules and dispatching as appointments are completed. Schedule return trips with customers for parts, etc. Maintains customer database with current information. Clear and concise communications with department managers and employees, including keeping customers updated on company schedule and requested lead-times. This position also sells maintenance agreements over the phone. Pay: - $20.00/hr.-$26.00/hr.-Depending on Experience (Additional Spiff Opportunities) Work Hours: Monday-Friday, 7:30am - 5pm (staggered start/end times, but availability needed) Benefits: Health Insurance Dental Insurance Vision Insurance Health Savings Account Simple IRA matching (401k) Company Paid Life Insurance Company Paid Short-Term Disability Options for Long-Term Disability Options for Supplemental Insurance PTO 2 personal Days Paid Holidays Referral program Weekly Spiff Opportunities Annual Bonus program Requirements: 1+ years Customer Service 1+ year Dispatching preferred (not required) Must have 1+ year in the trades or construction industry Advanced customer service skills Ability to multi-task Highly Organized Professional phone skills Advanced Computer skills Project & Schedule Coordinating experience recommended (not required) Follow policies and procedures Qualifications Desired: HVAC/Plumbing experience Service Titan experience Geographical knowledge of service area is a plus Knowledge of industry recommended but not required Excellent verbal skills Strong interpersonal skills Energetic personality Able to work independently and on a team Detail-oriented

ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist Salary Description $17

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

About the role ***MUST have Experience dispatching using McLeod Software Mister P Express is seeking a motivated individual to join our team. You will collaborate with your team members to keep our drivers moving. You must be flexible. Trucking is a very fast paced environment, the ability to adjust quickly is a must. What you'll do Answering multiple incoming calls Assign loads to drivers Track & Trace drivers to ensure on time delivery Data entry Qualifications Must have excellent communication skills Attention to detail Computer skills Ability to multi task

Learn, train, and become efficient as a dispatcher for Police, Fire. EMS and other University departments for the Purdue West Lafayette and Purdue Northwest campuses. Dispatchers are responsible for receiving and prioritizing information and requests for police, fire, medical, or university services assistance and to disseminate the information or requests efficiently and appropriately. Dispatchers retrieve, process, and enter sensitive and confidential information from multiple electronic sources and therefore are responsible for maintaining professional standards of confidentiality to meet security regulations. This position requires the ability to perform multiple tasks simultaneously, and to complete them correctly and efficiently. Dispatchers must have effective oral and written communication skills as well as excellent listening skills to handle requests for service from phone calls, coworkers, and the general public. Dispatchers also serve as a back-up emergency services activator for other agencies and are responsible for activating the Purdue University emergency Alert notifications. Overtime is necessary. What We're Looking For: Education and Experience: * High school diploma/GED * 0-2 years of emergency dispatcher experience Skills: * Must have demonstrated consistent use of good judgment * Ability to handle highly confidential information, always use discretion and work effectively under stressful situations * Must have excellent oral and written communication skills * Must act in a professional manner with the ability to exercise tact and diplomacy as needed to provide support to a diverse work group and customer base * Excellent listening and comprehension skills * Must be able to be assertive when needed * Must be able to work in a fast-paced environment with the ability to multi-task several job responsibilities at one time * Must be able to work independently as well as in a team environment * Must be able to obtain and hold certifications in Indiana Data and Communications System (IDACS), the National Crime Information Center (NCIC), Criminal Justice Information Security Regulations (CJIS) and Emergency Medical Dispatch (EMD) * The ability to work a flexible schedule * Cognitive map reading ability, and ability to perform multiple tasks in a proficient manner * Must have a good working knowledge and a high level of proficiency with Windows based operations such as MS Word, Excel, and Outlook * Must be able to type with a high level of accuracy * Must be able to lift and carry up to 20 pounds occasionally Nice to Have: * Prior knowledge of Police Computer Aided Dispatch (CAD) and Records Management System (RMS) systems What We'd Like You to Know: * This is a Full-Time, night shift position with hours being 6:00 pm - 6:00 am * Testing will be Tuesday, January 13th beginning at 5:30 pm at the Burton D. Morgan Center for Entrepreneurship * Purdue University will not sponsor employment authorization for this position * A background check will be required for employment in this position * FLSA: Non-Exempt (Eligible For Overtime) * Retirement Eligibility: Non-exempt Defined Contribution Plan * Benefit Statement: Purdue University offers a substantial Benefit Package including medical, dental, and vision insurance as well as a generous paid time off package for sick and vacation days * Purdue University is an EO/EA University. When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we've been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation. About Us: Be a part of Administrative Operations-the organization that powers Purdue University by providing safe, reliable and transformative services. We support the university's day-to-day operations, as well as the strategic vision for the future. Administrative Operations delivers a wide range of essential services through various positions, including custodians, construction project managers, electricians, firefighters, groundskeepers, plumbers and more. We are looking for hardworking, dedicated individuals as we continue to grow strong, service-focused teams across campus. Team members work in collaborative environments where their contributions directly impact the success and daily experience of students, faculty, staff and campus visitors. Our employees benefit from the stability of year-round work, competitive pay and a comprehensive benefits package that includes medical, dental and vision insurance, retirement plans, paid time off and opportunities for ongoing training and professional growth. Apply now to begin your career with Administration Operations! Career Stream Administrative and Operational Support 1 Pay Band: S045 Job Code: 20004129 Career Path Maker: ******************************************************* * Effective August 1, Purdue implemented a new background screen policy: any internal transfer will receive a new background screen if one has not been run within the last year. Who We Are: Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture. EO Purdue University is an EO/EA University. Apply now Posting Start Date: 1/15/26

Job Description American Midwest Towing And Service, Llp in Liberty, IN is looking for one dispatcher to join our 5 person strong team. We are located on 4087 Us Hwy 27 N. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Create, schedule, and maintain delivery routes for optimal performance Maintain consistent communication with drivers to ensure successful route completion Maintain detailed logging and tracking records Address issues that arise and communicate changes to drivers quickly Qualifications Time-management and organizational skills Highly adaptable to various situations and business needs Strong organizational skills Experience in the field is a definite plus We are looking forward to hearing from you.

*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in North Carolina (NC), South Carolina (SC), Kentucky (KY) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding

**Job Title: Customer Service Dispatcher** Ray's Demolition is looking for a dedicated and organized Customer Service/Dispatcher to join our transportation team. The ideal candidate will act as a liaison between our customers, managers and drivers, ensuring prompt and efficient service delivery. This role is integral in maintaining high levels of customer satisfaction and optimizing our operations. **Key Responsibilities:** - Coordinate and dispatch drivers to customer locations based on urgency, location, and availability. - Receive and prioritize customer service requests via phone, email, or web-based applications. - Maintain clear and effective communication with customers, providing updates and expected arrival times. - Monitor and track the progress and completion of assigned service tasks. - Collaborate with the team to allocate resources effectively and address any issues that arise. - Document all interactions and service dispatches accurately within the company's dispatch software system. - Support the service team by managing scheduling changes and updating records as necessary. **Qualifications:** - Previous experience in a dispatch or customer service role is preferred. - Good communication and interpersonal skills. - Strong organizational skills, with the ability to multi-task in a fast-paced environment. - Proficiency in using web based dispatch software and other relevant computer applications. - Problem-solving aptitude and the ability to work under pressure. **Benefits:** - Competitive salary. - Comprehensive health, dental, and vision insurance plans, 401k. - Opportunities for professional development and career growth. **How to Apply:** Interested candidates are invited to submit their resume and cover letter highlighting their relevant experience and skills. We look forward to welcoming a diligent and customer-focused dispatcher to our team!