Dispatcher jobs in Maryland - 119 jobs

Montgomery College, Central Services location, has an immediate need for two part-time, temporary Public Safety Dispatchers. The work schedule is 19 hours per week. This is a non-bargaining, non-exempt, grade 15 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness. Essential Functions Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio. Determines nature and location of incident, dispatches assigned campus officers, local police, fire, medical personnel, or other emergency units as necessary. Researches and provides information for officers and callers. Monitors local police/fire/EMS/emergency and weather incidents. Uses various systems to enter and retrieve information and document calls/incidents. Monitors campus-wide security and fire systems, CCTV, and building/classroom access. Serves as a point of contact between campus officers and external agencies during emergencies. Operates various radios, consoles, telephones, and computer systems. Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel. Serves as a Campus Security Authority (CSA), as outlined by the Clery Act. Performs other related duties as assigned or appropriate. Required Knowledge, Skills, and Abilities Ability to handle stressful situations and information exchanges in a fast-paced environment. Ability to maintain confidential information. Ability to operate computers, phones, and work with Microsoft Office and other software databases. Ability to work cooperatively with all levels in the College community. Ability to handle stressful information, situations, and information exchanges in a fast-paced environment. Commitment to working within a diverse environment and interact collegially with individuals of different backgrounds. Ability to elicit appropriate questions in order to gather and disseminate accurate and precise information. Minimum Education, Training and Experience Required High School Diploma or GED. One year of work experience in customer service, call center, dispatch center, office environment or related experience. The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered. Salary: $19.29/hour. For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application. As a condition of employment, the following are required at the time of hire: Successful completion of a background check and degree verification (if applicable). If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at ************ or ***************************. We require at least two weeks advance notice to enable us to provide the requested accommodation. Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff. Montgomery College is a tobacco-free and smoke-free workplace. Closing DateOpen Until Filled

NOTICE NOV 2025: We are aware of ongoing issues with various applications on our BambooHR listings page. Please ensure ALL required fields (marked with *) are completed. If a field is not applicable to you but is required to proceed, please type "N/A" into the field. If issues persist, please send a screenshot of the page with the error message included to ************************* along with the title of the job for which you are attempting to apply. Thank you! All dispatch center new hires qualify for a $6,000 hiring bonus! $3,000 paid upon the first paycheck, with the remaining $3,000 paid upon successful completion of 1-yr probation This position requires full-performance technician work responsible for public safety communications in an emergency communications center. Incumbents are required to use radio, call taking, and Computer Aided Dispatch (CAD) systems along with other computer equipment to evaluate citizen requests for public safety service, dispatch appropriate emergency resources within assigned area and class capabilities, and track events to identified conclusion. MINIMUM QUALIFICATIONS • High school diploma or GED; • Two (2) years of responsible work experience as a Public Safety Emergency Dispatcher. OR • One (1) year experience as a Public Safety Emergency Dispatcher I plus one (1) year experience in an emergency medical services environment responding to highly stressed callers in need of public safety services, and have attained and maintained all related certifications, training, and program experience stipulated by agency. PREFERRED QUALIFICATIONS: • Certified Maryland State National Crime Information Center (NCIC) CN2 training course; • Certified American Heart Association (AHA) Cardiopulmonary Resuscitation/Basic Life Support (CPR/BLS) course for Health Care Providers; • Completed the Practical and Academic Public Safety Dispatcher I/II training program. *COVID-19 vaccination is strongly preferred* RATE: $28.22 per hour ($58,689.40 annually), depending on qualifications APPLICATION DEADLINE: Open Until Filled All applicants must click "Apply for this Job" to submit an application. The City of Bowie is a drug and alcohol testing employer. THE CITY OF BOWIE, MARYLAND IS AN EQUAL OPPORTUNITY EMPLOYER AND VALUES DIVERSITY AT ALL LEVELS OF THE GOVERNMENTAL STRUCTURE.

Transdev in New Carrollton, MD is hiring a Dispatch Supervisor. Our Dispatch Supervisor ensures the Dispatch team fills all the routes and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: Competitive pay with union-negotiated wages, union membership through OPEIU (Office and Professional Employees International Union Local No. 2). CBA Position: + $25.50 - $28.72 (Union Collective Bargaining Agreement Pay Scale) + Starting pay $25.50 with progression to 28.72 over 7 years. Benefits include: + Vacation: 5 days per year with progression to 15 days per year + Comprehensive benefits package including paid Sick Leave: 40 hours yearly full-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Key Responsibilities: + Assist the Dispatch Manager in administrative tasks, ensuring that attendance and performance goals are met, and scheduling requirements are efficiently managed + Monitor the performance of dispatchers, working closely with the Dispatchers to identify and address any performance issues, ensuring compliance with policies and procedures + Respond to customer questions and concerns about no shows, cancellations, and missed trips. + Manage vehicle operator emergency situations & escalated calls. + Provide backup support to dispatching duties as needed without compromising primary administrative responsibilities + Assist in managing dispatcher schedules, ensuring adequate staffing levels and schedule adherence while maintaining commitment to high-quality service + Manage department reports and other communication tools. + Support the Dispatch Manager in training new employees. + Other duties as required. Qualifications: + High school diploma or GED equivalent + Minimum of 2-3 years of experience in dispatch, with a preference for experience in an administrative or supervisory role + Strong administrative, organizational, conflict resolution and communication skills + Must be able to work shifts or flexible work schedules as needed. + Knowledge of the RIDE service area, traffic patterns, and paratransit operations is a plus + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason Physical Requirements: The essential functions of this position require the ability to: + Work is accomplished indoors in air conditioned or well-ventilated facilities + Sit, type, and look at a computer for extended periods (up to 6-9 hours per day) + Work is accomplished in an office or in a cubicle space equipped with a telephone and computer + Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Operations Support Job Type: Full Time Req ID: 4803 Pay Group: QQP Cost Center: 454 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Job DescriptionSalary: 16-20 About the Job Elmar Services is an HVAC company looking for a full time, competent, Dispatcher/Front Desk to help with the running of the daily HVAC service operations. The ideal candidate must have great communication skills, speak English fluently, be hard-working, professional, easy to talk to, have a good attitude, well organized, and willing to learn. Responsibilities include: Answering phone calls, On-Call duties after hours and on week-ends. Coordinate and organize appointments. Greeting customers over the phone. Fax, scan, and copy documents. Perform work-related errands as requested. Maintain office filing and storage systems. Paper and computer work. Calling customers. Managing many calls at once. Being able to talk with any customer. Understanding dispatching funnels. Managing company vehicle fleet, etc. Education and Experience: High school diploma or equivalent. Competent computer skills including MS office or equivalent. Experience usingapple/macoperation systems. Internet skills including use of e-mails, group messaging and data collection. Numeracy and literacy skills. Previous office and sales experience (at least 1 year). Key competencies: Organization and planning skills. Customer communication. Work management and prioritization skills. Verbal and written communication skills. Problem-solving ability.. Attention to detail. Accuracy. Flexibility. Reliability. Teamwork. Benefits: $16 - $20 hourly + bonuses. Health, dental, vision insurance. Paid Vacation after one year. AboutElmar Heating & Cooling Elmar Services, a HVAC service provider in the Greater Baltimore Area has been transforming the heating and air conditioning service experience for the past half-decade. We service and install all heating and air conditioning equipment, however strive to provide efcient and innovative solutions for our customers. Our goal from the start has been to serve customers with the utmost respect, having built our business on three pillars of promotion: comfort, efciency, and fairness. We want you to "Feel the Elmar Difference." Please visit us at *****************

Job Description This is an on-site PART-TIME position. Friday and Saturday 2-10PM. Are you ready to be the lifeline when seconds count? We're on the hunt for quick-thinkers, multitaskers, extraordinaire, and calm-under-pressure champions to join our crew as a part-time Emergency Services Dispatcher. If you're looking for a job where every call is an opportunity to make a difference and save lives, buckle up because this role is the real deal! What Will You Do? In this role, you will provide support for the 24/7 Medical Emergency Dispatch and Communications Center at Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. Responsibilities: Provides emergency communication reception and dispatching services. Determines the nature of the emergency in accordance with established guidelines. Determines the response and services to be rendered based upon the emergency call received and dispatches the correct emergency team based upon the information received. Maintains constant liaison with the scene of the emergency to include; fire officials, police, Command Duty Officer, and any other unit control centers involved with the emergency until official termination of the incident. During periods of multiple emergencies, uses independent judgment to determine which calls need immediate attention. Additionally, prioritizes multiple emergency and non-emergency calls to determine appropriate response levels based on the needs of the caller. Monitors various emergency radios including police, fire, and mutual aid frequencies. Provides information to senior officials as requested. Conducts follow-up inquiries to track action being taken within the hospital. Coordinates with military and civilian agencies in response to aid requests in accordance with locally established protocols. Conducts daily pager tests at required intervals, ensuring proper response times. In the event a pager is not functional, will coordinate with the duty provider and Information Technology Department to repair or replace telecommunication equipment. Maintains an activity log of all significant daily events, emergencies, processes, or notifications received through the communication center. Maintains an electronic daily activity log of all activities according to locally established protocols. Takes necessary measures to ensure information contained in each data entry is accurate and provides a clear picture of emergency and daily activities of the dispatch center. Maintains maps, checklists, online data logs, and charts. Maintains checklists and is fully proficient in the use of these checklists during emergency operations. Provides input to the supervisor regarding maintenance and updating of checklists. Maintains on and off base maps and other visual aids frequently utilized as quick information references for responding emergency personnel. Operates and maintains telephones, radios, automated data processing equipment, printers, and other devices installed in the dispatch center. Monitors radio and telephone communications with police, fire, and hospital units during emergencies. Refers non-emergency callers to appropriate agencies as needed. Receives, relays, and transfers phone calls and documents messages. Operates Hospital Code Alarm system. Receives and processes all significant information received in accordance with established protocols. Operates WRNMMC paging system to make announcements Prepares and maintains reports and records relating to emergency responses. Prepares an incident report for the locally utilized database management system, using correct codes and categories in the preparation of the report in accordance with locally established guidelines. Provides statistical data to supervisors. Compiles, collates, and verifies emergency and non-emergency response data generated by or processed through the communications center and enters appropriate information into the local reporting systems. Requirements One (1) year of responsible work experience as an emergency or non-emergency dispatcher/call center operator, public safety officer, security, military or healthcare services, or relevant work experience using two-radio communication Ability to work well under pressure High School Diploma Proficiency in standard computer operations, including proficient typing skills Knowledge of the logs, reports, and filing procedures to perform necessary operator logging and documentation Knowledge and skill to coordinate the work of the E-911 center with installation-wide emergency services and other offices having a relationship Knowledge of basic emergency medical techniques and procedures sufficient to relay appropriate information to callers and emergency response teams Ability to analyze information given over the telephone in emergency situations quickly Ability to communicate and interact orally with a variety of individuals in emergency situations Working conditions - 24x7, 365 Critical Operations Physical requirements Normal office environment mobility: sitting, walking, bending, stooping, standing, lifting a maximum of 25 pounds (greater than 25 pounds requires a two-person lift), turning, pushing. Normal office dexterity, including reaching, handling, grasping, typing/keyboard, and phone use. Benefits: Medical Dental Vision 401K w/ Match! PTO Making a difference and helping those in need And more!? Ready to join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. Discrimination and harassment of any kind of employees and applicants is prohibited. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Visit ******************** to learn more about how we deliver Excellence, Period. Powered by JazzHR ay0WsHhNId

Job DescriptionJob Title: Service Dispatcher Reports to: Service Manager FLSA Status: Exempt Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates- A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website: Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: · Provide customer coordination and scheduling for service request received through our Service phone line and email. · Support the customer service process by working extensively with all departments as necessary. · Provide superior customer service to both external and internal customers by exceeding their expectations by communicating clearly and effectively. · Coordinate equipment startup and service with our Service Technicians and Customers. · Provide timely project documentation to HVAC Technicians in response to customer equipment startup requests. · Completed required data entry for the purposes of billing to the customers and documenting warranty claims. · Manage material procurement with manufacturers, ordering, release, and warranty management. · Follow up consistently to complete assigned duties. · Coordinate the transportation movements of the Technician teams. · Forecast workload for 2-3 days out. · Invoice fully executed work orders to the customer. · Keep Operations forecast up to date and report it to Operations VP. Experience and Requirements: The best candidate for this position will meet the following requirements: · 2+ years experience dispatching teams and/or similar scheduling. · Must demonstrate excellent communication skills and a positive and friendly customer service manner. · Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities. · Must be a detail-oriented, organized, results-driven individual with the ability to work well in a fast-paced environment. · Required to use computer software and must be adept at learning new systems and tools. Geographical knowledge of service area or map reading skills is an additional requirement. · HVAC parts/equipment experience preferred. · Experience with FACTS Accounting Software preferred. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance EAP Pet Insurance STD/LTD Critical Illness/Accident PTO Employee Development Air Control Concepts & Operating Company are Equal Opportunity Employers. Powered by JazzHR REhAKZS5cb

Job Description At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $30/hr Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Qualifications High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team. Powered by JazzHR 8Lo1vR95FY

Job DescriptionJob Title: Service Dispatcher Operating Company: Hobbs & Associates FLSA Status: Non-Exempt About: Under the supervision of the General Manager, the Service Dispatcher will serve as both the internal support and the scheduler for the Service Technicians. The Operations Dispatcher will manage resources including equipment and people for the successful service contracts with our customers. Hobbs & Associates- A member of the AIR Control Concepts family. Hobbs & Associates specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners. Our collaborative approach helps bring lasting community infrastructure to life, including schools, universities, hospitals, military and municipal buildings, entertainment venues, hotels, and multi-family residences. Check out our website: Hobbs & Associates Essential Duties and Responsibilities: This role is responsible for the following: Provide customer coordination and scheduling for service request received through our Service phone line and email. Support the customer service process by working extensively with all departments as necessary. Provide superior customer service to both external and internal customers by exceeding their expectations by communicating clearly and effectively. Coordinate equipment startup and service with our Service Technicians and Customers. Provide timely project documentation to HVAC Technicians in response to customer equipment startup requests. Completed required data entry for the purposes of billing to the customers and documenting warranty claims. Manage material procurement with manufacturers, ordering, release, and warranty management. Follow up consistently to complete assigned duties. Coordinate the transportation movements of the Technician teams. Forecast workload for 2-3 days out. Invoice fully executed work orders to the customer. Keep Operations forecast up to date and report it to Operations VP. Experience and Requirements: The best candidate for this position will meet the following requirements: 2+ years experience dispatching teams and/or similar scheduling. Must demonstrate excellent communication skills and a positive and friendly customer service manner. Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities. Must be a detail-oriented, organized, results-driven individual with the ability to work well in a fast-paced environment. Required to use computer software and must be adept at learning new systems and tools. Geographical knowledge of service area or map reading skills is an additional requirement. HVAC parts/equipment experience preferred. Experience with FACTS Accounting Software preferred. Benefits: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education. AIR Control Concepts and Hobbs & Associates are an Equal Opportunity Employer. Powered by JazzHR EzVOI2vXba

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Izaak Walton League Of America (National Office) to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Izaak Walton League Of America (National Office) Job Description ORGANIZATIONAL PROFILE The mission of the Izaak Walton League of America (IWLA), founded in 1922, is to conserve, restore and promote the sustainable use and enjoyment of our natural resources, including soil, air, woods, waters and wildlife. Our members and staff combine hands-on conservation action, policy work with legislatures and resource agencies, and public education to pursue our conservation goals at the local, state and national levels. As a strong responsible voice representing outdoor recreationists, we occupy a special niche in the conservation community. SUMMARY OF POSITION Working under the direction of the Clean Water Program Director, the Salt Watch Coordinator will coordinate the League's Salt Watch monitoring program. Coordinating this program includes volunteer and partner recruitment and retention, test kit creation and distribution, and developing advocacy materials to engage volunteers in collaboration with local partners to facilitate smarter salting in local communities. DUTIES AND RESPONSIBILITIES Salt Watch Volunteer Coordination and Partnership Building Recruit, equip and support Izaak Walton League members, partner organizations and community volunteers to serve as Salt Watch partners and volunteers in existing and new Salt Watch locations. Coordinate and conduct in-person and online events in key locations across the U.S. to promote the Salt Watch program and facilitate new partnership and participation. Develop advocacy resources for Salt Watch volunteers and partners to utilize when a road salt pollution problem is detected, including sample letters to government representatives and media kits. Coordinate the timely purchasing, collating and distribution of Salt Watch kits nationally. Communicate regularly and frequently with Salt Watch volunteers, watershed organizations and others to support local Salt Watch efforts and foster an interconnected network of Salt Watch volunteers and partners. Establish formal partnerships with participating organizations for future collaboration and joint fundraising. Data Management Ensure Salt Watch data is compiled from Water Reporter and other sources on a weekly basis. Input data into database (the Clean Water Hub) and ArcGIS to analyze trends, monitoring sites and frequency of monitoring. Support volunteers with data management, including how to input and manage data in Water Reporter. Support volunteer use of the Clean Water Hub to communicate with the public, policymakers and the media about water quality information collected by volunteers. Communications Develop content for IWLA website, social media, and publications, including Outdoor America magazine. Serve as liaison between League members and chapters; other volunteers; state agencies responsible for water quality, public health, and natural resource management; and the national office of the IWLA. Collaborate with the IWLA communications department to proactively engage print, broadcast and other media using Salt Watch data on a local, state and/or regional scale. Other duties as assigned. QUALIFICATIONS Bachelor's degree in environmental education, natural resources management, natural sciences, or related field. At least 2 years' experience directly coordinating volunteers engaged in water quality monitoring or other citizen science activities. Experience meeting with, mobilizing and organizing diverse partners, including local, state, and federal governments, watershed groups and community groups. Interest and demonstrated experience in environmental education, volunteer management, community outreach and water quality assessment. Experience with public speaking and providing engaging training workshops online and in person. Demonstrated ability to work independently and to organize and manage multiple tasks and set priorities. Experience with Microsoft Excel, ArcGIS, or other database/mapping platforms to organize, visualize, manipulate and understand complex data sets. Ability to work constructively and cooperatively with a diverse array of staff, members, volunteers, and colleague organizations. Experience with social media (including, but not limited to, Facebook, Instagram, Twitter). Possess a valid driver's license and own a car for travel. Ability and willingness to travel including for multiple days consecutively and overnight. PHYSICAL DEMANDS Work involves both physical exertion and sedentary activities and includes work that involves exposure to the outdoors, including various biological and chemical elements, especially those that are water-based, and periods of standing and walking on rough terrain. Must be able to sit or stand for up to eight hours at a time while performing work duties. Must be able to travel. Must be able to bend, stoop, push, and pull, and to lift up to 50 pounds, in the performance of both office-related and field duties. Must be able to operate office equipment. Must have vision and hearing corrected to be able to perform essential job functions. Must be able to maintain punctuality and attendance as scheduled. Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress. COMPENSATION This is a full-time position. Salary is between $40,000 and $42,500, commensurate with experience, with an excellent health care, leave, retirement, and other benefits package. Compensation will be dependent on the qualifications and experience of the successful candidate. HOW TO APPLY Interested applicants should submit a cover letter and resume to [email protected]. No phone calls please. The Izaak Walton League of America is an equal opportunity employer.

The Service Dispatcher Level I is responsible for coordinating and dispatching service requests to field technicians, ensuring efficient and timely responses to customer needs. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously. The Service Dispatcher will work closely with the Service Dispatch Supervisor to maintain high standards of service quality and customer satisfaction. Location: Bethesda, MD - Onsite Travel: No Starting Rate: $19.00-22.00 Shift Hours: 7:00 am - 3:00 pm, Monday - Friday All applicants applying for a position at Datawatch Systems must be willing to submit to a pre-employment drug screening and criminal background check. E/O/E/M/F/V/D Responsibilities Administrative Support: Assist department teams with accomplishing administrative tasks as directed by management. Communication and Conflict Resolution: Maintain regular communication with the Service Manager and Supervisor, ensuring alignment in dispatch operations and addressing immediate customer-facing issues. Scheduling Oversight: Assist in managing service schedules, while maintaining a commitment to high-quality service. Quality Assurance: Assuring the quality of dispatch operations, including monitoring and providing support for internal and external customers. Continuous Improvement: Contribute to ongoing efforts to optimize dispatch operations, enhance service quality, and ensure compliance with business standards. Meeting Participation: Attend meetings (as necessary) representing the dispatch team. Issue Escalation and Reporting: Proactively identify and escalate issues outside normal operating parameters to the Dispatch Manager or appropriate parties. Report any violations of company policies. Cross-Departmental Support: Assist other departments as needed, demonstrating flexibility and a collaborative spirit to ensure overall organizational success. Qualifications Minimum of 1 year of experience in dispatch, with a preference for experience in an administrative or supervisory role. Alternative experience for success includes Customer Service Management, Logistics Coordination, Project Management, Operations Management, Retail Management, Call Center Operations, Technical Support, Schedule Coordinator, and Field Service Coordination. Strong communication skills. Proficiency in Microsoft Office and familiarity. High school diploma or equivalent. This role is integral to the efficiency and success of our service operations, ensuring that our customers receive timely and professional service. If you are a dynamic leader with a passion for logistics and team development, we encourage you to apply. Benefits Choice of multiple Medical Insurance plans Choice of two Dental Insurance Plans Vision Insurance Medical and Dependent Care FSA Accounts 401K Plan with a discretionary employer contribution 529 Plan Access Employee Assistance Program Commuter and Parking Benefit Short-term Disability and Long-term Disability Insurance Employer-paid 50K Life and AD&D Insurance Voluntary Life Insurance for Employee, Spouse and Children Voluntary portable Accident, Critical Illness Insurance, Hospital Indemnity Coverage Annual performance Evaluation and salary adjustment consideration Paid holidays, sick and vacation leave Job-related tuition reimbursement

Purpose The primary responsibility of this position is to deliver the best customer experience with their needs, to prioritize calls, dispatch information accordingly and support team members with additional tasks. Responsibilities Take incoming customer requests for service and supplies and inputs data into E-Auto Prioritizes calls and dispatch information to the appropriate technician in designated area Schedules service calls and preventative maintenance for technicians based on priority, location, and type of equipment Process auto replenishment orders for supplies for specific customers Audit and process delivery schedules daily for next day delivery/removal of equipment Perform technical assistance and call avoidance routines to expedite service response and prevent unnecessary service calls when possible Additional duties as assigned Job Related Dimensions Strong communication skills - both verbal and written Working knowledge of MS Office to include Word, Excel and Outlook Data entry skills with an attention to detail Must reflect the highest priority emphasis on customer service and satisfaction Requires the ability to multi-task in a fast-paced environment Qualifications HS Diploma or GED Physical Demands & Work Environment Ability to sit at desk for prolonged periods of time. Ability to talk on the phone and work with various computer tools and applications. Ability to type and compose written communication in various forms. Ability to lift 20+lbs on occasion.

Job Description At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $20/hr+ range Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Requirements High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Job DescriptionEstablished HVAC construction company specializing in new residential construction is seeking a Service Dispatcher. Primary duties include: Answering phone calls Scheduling service technicians for homeowner service calls Scheduling technicians with builders for new start ups Entering calls into Service Dispatch system Filing service tickets Qualified candidate will possess strong analytical and organizational skills, be detail-oriented, have the ability to multi-task, communicate effectively with customers and management, and demonstrate good judgement. Applicant must be able to accurately enter data and information. We offer competitive pay, medical, dental and life insurance, 401(k) plan, vacation and paid holidays. Interested applicants e mail resume to **********************

Responsible for performing public safety communications and related clerical duties to support college wide communications, in a centralized dispatch center.Must be 18 years of age or older, with a High School Diploma or GED and two years clerical and related experience. Must submit to and successfully pass a comprehensive background investigation. Prior experience as a dispatcher, police officer or fire fighter preferred. 1. Operates emergency telephones, two-way radios, telecommunications and computer terminal equipment, closed circuit cameras, college and public safety databases, alarm and security systems. 2. Answers emergency telephone lines. 3. Monitors and maintains radio communications. 4. Receives and records information and requests related to police services. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

This is an on-site PART-TIME position. Friday and Saturday 2-10PM. Are you ready to be the lifeline when seconds count? We're on the hunt for quick-thinkers, multitaskers, extraordinaire, and calm-under-pressure champions to join our crew as a part-time Emergency Services Dispatcher. If you're looking for a job where every call is an opportunity to make a difference and save lives, buckle up because this role is the real deal! What Will You Do? In this role, you will provide support for the 24/7 Medical Emergency Dispatch and Communications Center at Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. Responsibilities: Provides emergency communication reception and dispatching services. Determines the nature of the emergency in accordance with established guidelines. Determines the response and services to be rendered based upon the emergency call received and dispatches the correct emergency team based upon the information received. Maintains constant liaison with the scene of the emergency to include; fire officials, police, Command Duty Officer, and any other unit control centers involved with the emergency until official termination of the incident. During periods of multiple emergencies, uses independent judgment to determine which calls need immediate attention. Additionally, prioritizes multiple emergency and non-emergency calls to determine appropriate response levels based on the needs of the caller. Monitors various emergency radios including police, fire, and mutual aid frequencies. Provides information to senior officials as requested. Conducts follow-up inquiries to track action being taken within the hospital. Coordinates with military and civilian agencies in response to aid requests in accordance with locally established protocols. Conducts daily pager tests at required intervals, ensuring proper response times. In the event a pager is not functional, will coordinate with the duty provider and Information Technology Department to repair or replace telecommunication equipment. Maintains an activity log of all significant daily events, emergencies, processes, or notifications received through the communication center. Maintains an electronic daily activity log of all activities according to locally established protocols. Takes necessary measures to ensure information contained in each data entry is accurate and provides a clear picture of emergency and daily activities of the dispatch center. Maintains maps, checklists, online data logs, and charts. Maintains checklists and is fully proficient in the use of these checklists during emergency operations. Provides input to the supervisor regarding maintenance and updating of checklists. Maintains on and off base maps and other visual aids frequently utilized as quick information references for responding emergency personnel. Operates and maintains telephones, radios, automated data processing equipment, printers, and other devices installed in the dispatch center. Monitors radio and telephone communications with police, fire, and hospital units during emergencies. Refers non-emergency callers to appropriate agencies as needed. Receives, relays, and transfers phone calls and documents messages. Operates Hospital Code Alarm system. Receives and processes all significant information received in accordance with established protocols. Operates WRNMMC paging system to make announcements Prepares and maintains reports and records relating to emergency responses. Prepares an incident report for the locally utilized database management system, using correct codes and categories in the preparation of the report in accordance with locally established guidelines. Provides statistical data to supervisors. Compiles, collates, and verifies emergency and non-emergency response data generated by or processed through the communications center and enters appropriate information into the local reporting systems. Requirements One (1) year of responsible work experience as an emergency or non-emergency dispatcher/call center operator, public safety officer, security, military or healthcare services, or relevant work experience using two-radio communication Ability to work well under pressure High School Diploma Proficiency in standard computer operations, including proficient typing skills Knowledge of the logs, reports, and filing procedures to perform necessary operator logging and documentation Knowledge and skill to coordinate the work of the E-911 center with installation-wide emergency services and other offices having a relationship Knowledge of basic emergency medical techniques and procedures sufficient to relay appropriate information to callers and emergency response teams Ability to analyze information given over the telephone in emergency situations quickly Ability to communicate and interact orally with a variety of individuals in emergency situations Working conditions - 24x7, 365 Critical Operations Physical requirements Normal office environment mobility: sitting, walking, bending, stooping, standing, lifting a maximum of 25 pounds (greater than 25 pounds requires a two-person lift), turning, pushing. Normal office dexterity, including reaching, handling, grasping, typing/keyboard, and phone use. Benefits: Medical Dental Vision 401K w/ Match! PTO Making a difference and helping those in need And more!? Ready to join the LaunchTech Crew? LaunchTech is an Equal Opportunity Employer. Discrimination and harassment of any kind of employees and applicants is prohibited. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Visit ******************** to learn more about how we deliver Excellence, Period.

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $30/hr Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Qualifications High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

The Service Dispatch Coordinator serves as the voice for Quick Servant when handling emergency and non-emergency service calls. Each coordinator is the communication link between the partner requesting service and the Service Technicians. Company Overview Quick Servant Co., Inc. is a leading commercial service provider specializing in heating, cooling, and ventilation services, as well as commercial refrigeration and building maintenance. With over 45 years of experience in the Baltimore Washington area, we are dedicated to providing exceptional service while fostering growth and development for our team. Summary We are seeking a Customer Service Dispatcher to join our dynamic team in Columbia. In this role, you will play a crucial part in ensuring efficient routing and scheduling of our service technicians. Your contributions will be vital to maintaining our high standards of customer satisfaction and operational excellence. Responsibilities Coordinate daily dispatching of service technicians to ensure timely response to customer needs. Utilize transportation management systems to optimize routing and scheduling. Communicate effectively with technicians and customers to provide updates and resolve issues. Monitor fleet performance and manage logistics for efficient operations. Maintain accurate records of dispatch activities and service requests. Collaborate with team members to improve dispatch processes and efficiency. Analyze data to identify trends and enhance service delivery. Ensure compliance with safety regulations and company policies. Qualifications Proven experience in customer service, dispatching, or logistics management. Strong communication skills with the ability to interact professionally with clients and team members. Knowledge of fleet management practices. Ability to analyze data for operational improvements. Familiarity with GPS technology is a plus. Familiarity with the Restaurant industry is a plus. Excellent organizational skills with attention to detail. If you're ready to take your career to the next level with a company that values your growth, we invite you to apply today! Join us at Quick Servant Co., Inc. where your success is our mission.

At Tim Kyle Electric, Heating & Cooling, we believe in more than just providing top-quality service-we believe in building rewarding careers. As a family-owned company, we are built on integrity, teamwork, and a commitment to excellence, creating a workplace where every team member is valued and supported. We offer competitive benefits, ongoing training, and opportunities for growth in a customer-focused environment. If you are passionate, dedicated, and ready to make a difference, we invite you to join our team. At Tim Kyle, a fulfilling career and a strong sense of community come together to shape the next chapter of your professional journey. We're hiring a Service Dispatcher! Pay: $20/hr+ range Are you an organized, self-motivated, customer-oriented professional who thrives in a fast-paced environment? If you're looking for a rewarding career with opportunity to grow, this is the opportunity for you! You also enjoy excellent benefits, including: Insurance Options PTO + (9) Paid Holidays Family-Owned & Operated Work-Life Balance Weekly Breakfast Meetings Fun Team Events Ongoing Support & Development ABOUT THIS JOB As a service dispatcher, you are responsible for coordinating daily schedules for electrical and HVAC technicians, optimizing routes, ensuring timely service, and providing excellent customer service through phone support. Dispatching & Scheduling Assign service calls to electricians and HVAC technicians based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize billable hours. Communicate schedule changes to technicians promptly. Customer Service & Phone Support Answer incoming calls as needed, providing courteous and professional service. Schedule appointments, gather job details, and confirm customer information. Handle customer inquiries, concerns, and follow-up calls. Enter customer data and job notes accurately into the CRM system. Administrative Duties Track technician availability Ensure work orders are complete and properly documented. Assist in preparing daily and weekly technician performance reports. Coordinate with warehouse or purchasing for parts and materials as needed Skills & Qualifications Strong multitasking and organizational skills. Excellent verbal communication and active listening. Proficiency with CSM system Knowledge of basic electrical and HVAC terminology. Ability to handle high call volume while maintaining accuracy Performance Metrics Average dispatch-to-arrival time. Technician productivity and utilization rate. Customer satisfaction scores (post-service surveys). First-call resolution rate for phone inquiries. Requirements High School Diploma/GED is required, some college preferred. Experience working with a skilled trades and/or home services related company preferred but not required. Excellent organizational skills, self-starter and reliable. High level of accuracy and attention to detail. Exceptional verbal and written communication skills. Courteous, professional manner, and strong customer service skills. Strong computer literacy and typing skills. Excellent multitasking and follow-up skills. Able to work both independently and as part of a team.

Established HVAC construction company specializing in new residential construction is seeking a Service Dispatcher. Primary duties include: Answering phone calls Scheduling service technicians for homeowner service calls Scheduling technicians with builders for new start ups Entering calls into Service Dispatch system Filing service tickets Qualified candidate will possess strong analytical and organizational skills, be detail-oriented, have the ability to multi-task, communicate effectively with customers and management, and demonstrate good judgement. Applicant must be able to accurately enter data and information. We offer competitive pay, medical, dental and life insurance, 401(k) plan, vacation and paid holidays. Interested applicants e mail resume to ********************** There are many exciting options for a career in HVAC waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!