Dispatcher Jobs in Michigan

**About Transdev:** Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at Dispatchers needed in Lansing, MI. Transdev is actively seeking transportation dispatchers for their paratransit service. We are looking for qualified dispatchers who can provide excellent customer service to both our drivers and passengers. **What We Offer:** * $18.17 hourly rate * Comprehensive benefits * 401(K) retirement plan * Paid time off * Paid holidays * Ability to advance your career **Responsibilities:** * Assigns transportation services. This includes runs, vehicles, and standbys in the event of absent operators, increased service volume, or in order to minimize service disruptions as a result of traffic or vehicle malfunction, operator problems and/or emergency situations. * Maintains logs and daily check-ins and outs for operators. * Maintains two-way radio communication providing information on customers, cancellations, and directional assistance when necessary. * Monitors operators and trip statuses making adjustments as necessary to ensure on time performance. * Maintains scheduling and performance data. * Documents accurately and appropriately daily events related to service. * Communicates effectively with operations staff regarding schedules and passenger issues. * Maintains confidentiality. * Follows procedures regarding accidents, injuries, and safety issues. * Create an atmosphere of professionalism & mutual support among employees. * Must be able to handle multiple situations at once * Other duties as assigned to ensure safe and efficient operations of the department. **Qualifications:** * Must be at least 21 years old (for insurance purposes ONLY). * Must have a valid driver's license for the state of MI and clean driving record. * Must be able to pass a drug screen and a DOT physical. * High school diploma or equivalent. Years of qualified job history can be substituted. * Must be self-motivated and able to perform without constant or immediate supervision. * Excellent communication skills with ability to adapt to changing situations and listen to feedback. * A customer service mentality with attention to detail. * Strong commitment to safety. * Must be well organized. * Must have computer skills. * Data entry skills preferred. * Must be able to communicate effectively both verbally and in writing. * Ability to work on a team. * Ability to learn 10-codes and maintain proper radio etiquette. * Knowledge of Transdev Policy and Procedures preferred. **Physical Requirements:** * Must be able to work shifts or flexible work schedules as needed. * Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities. * Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer. * The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. * May be asked to lift and carry up to 30 pounds. If you have any questions, please contact Marcus White, Human Resources Manager at ************. *For more information, please visit our website at: ******************/careers* *The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.* *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.* *Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.* *EEO is the Law Poster:* *Drug free workplace* *If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.*

Support Staff/Transportation District: Saginaw Intermediate School District

Receive incoming emergency calls and dispatch emergency services, maintain proficiency in operation of all dispatch related computer database systems, monitor radio networks and relay messages when appropriate, input and access information into databases, maintain EMD certification, and maintain Communications files as required. **How to Apply** All candidates must complete a City of Farmington Hills . Applications are located at or in the Human Resources Department at City Hall (31555 West Eleven Mile Road Farmington Hills, MI 48336). Please send or email the completed application and supporting documents to ************ or in person to the HR Department for consideration.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Dispatch Coordinator** Full Time Professional 30+ days ago Requisition ID: 1610 Salary Range: $48,718.00 To $55,000.00 Annually Under the general supervision of the Mobile Crisis Director, the Dispatch Coordinator provides the connection via telephone between the individual and the mobile crisis team. **PRINCIPAL DUTIES AND RESPONSIBILITIES:** * Acts as the primary liaison between the crisis representative and the mobile crisis team. * Receives complete and accurate information from crisis representatives and relays information to the mobile crisis team. * Utilizes the MHWIN dispatch system to deploy the mobile crisis team. * Responds to crisis calls and referrals for mobile crisis deployment. * Utilizes de-escalation techniques and crisis interventions for callers in crisis. * Completes a triage to provide an initial assessment of the individual's needs. * Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale. * Manages a high call volume while performing other required duties. * Documents each encounter concurrently while in-call. * Utilizes knowledge of community resources. * Participates in agency and system staff meetings. * Performs related duties as assigned. **KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)** * Knowledge of DWIHN policies, procedures, and practices. * Knowledge of the DWIHN provider network and community resources. * Knowledge of the Michigan Mental Health Code. * Knowledge of behavioral health and mental health principles and practices. * Knowledge of the Michigan Medicaid Provider Manual. * Knowledge of MWHIN. * Knowledge of compliance standards. * Knowledge of call screening techniques and phone etiquette. * Knowledge of policies and procedures for receiving and processing emergency calls. * Knowledge of customer service principles and practices. * Knowledge of crisis training and experience in de-escalation, i.e., suicide prevention, development of crisis plans, trauma informed care, etc. * Knowledge of emergency and general dispatch procedures and practices. * Assessment skills. * Evaluation skills. * Decision Making skills. * . * . * Communication skills. * Active Listening skills. * Computer skills (Word, Excel, Access, Power Point, Outlook, Teams). * . * Ability to communicate orally. * Ability to communicate in writing. * Ability to work effectively with others. * Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population. * Judgement/Reasoning ability. **REQUIRED EDUCATION:** A High School diploma, GED, or its equivalent. **REQUIRED EXPERIENCE:** * Two (2) years of full-time paid professional experience working in a human service, social service, mental health or behavioral health setting. **AND** * Two (2) years of full-time paid professional experience performing customer service, dispatch, emergency/crisis response, peer support or related experience. **REQUIRED LICENSE(S).** A valid State of Michigan Driver's License with a safe and acceptable driving record. **WORKING CONDITIONS**: Work is usually performed in an office setting but requires the employee to drive to different sites throughout Wayne County and the State of Michigan. This position can work remotely with supervisory approval. **Currently this position is primarily a remote position.** ***This description is not intended to be a complete statement of job content, rather to act as a general description of the essential functions performed. Management retains the discretion to add or change the position at any time.*** **Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.** **The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer**

Please check your email inbox, spam and junk folders for important communication regarding your hiring status. If you unsubscribe from emails, you will not receive notices to schedule interviews and testing. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a mandatory written examination (3 hours), and an oral board interview. Selected candidates will be subject to a level 4 background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. CLASSIFICATION: PST/911 Dispatcher - Southfield Police Department Salary: $47,056 - $64,815; plus $1.50 per hour for every hour worked as a Dispatcher Excellent benefit package, including medical, dental, vision, retirement, holidays, vacation, and more. Uniforms provided. Lateral Pay: Candidates with current or prior work experience as a 9-1-1 Dispatcher will be considered for additional compensation up to $55,935 based on current certifications, qualifications, and length of service. Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * Receive and prioritize incoming emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluate the information and dispatch police, fire, and emergency medical assistance. * Perform crisis intervention with distraught callers when necessary. * Use good judgment and common sense in making decisions and maintain composure during extremely stressful situations. * Operate communications equipment including computers, radios, and telephones. * Full-time shift work--including days, afternoons, midnights, weekends, and holidays. * Mandatory unscheduled overtime may be required, depending on staffing. * Performs other duties as assigned. * Southfield Dispatch is a 24-hour, 7-day a week operation including nights, weekends, and holidays. You will be required to work overtime, even mandatory overtime and must have flexibility/availability for emergency call back or overtime.* * High school diploma or equivalent. * One (1) year of relevant work experience serving the public or in a high volume call center environment. Prefer previous experience at a 9-1-1 communications center; or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities. * Possess voice, speech characteristics (e.g. tone and diction), language and communication skills suitable for telephone and radio operations. * Current expertise or ability to learn to operate Computer Aided Dispatch (CAD) system and other office equipment. * Prefer candidates with the ability to type 30 w.p.m. * Must be able to read and interpret maps. * Valid driver's license and must meet the City of Southfield driving record standards. * Must have NO felony convictions and no record of serious misdemeanor convictions. The selection process will include the completion of a City of Southfield application, a review of the applicant's qualifications, driving record and criminal history check, a written examination, and an oral board interview. Selected candidates will be subject to an extensive background investigation, and must successfully pass a psychological evaluation and physical exam prior to employment. Each step of the process must be passed before the applicant will be moved to the next step. Applicants who meet the minimum requirements will be notified by email to attend an orientation and testing. Applicants must maintain all minimum requirements and certifications while waiting for consideration for employment. Names of the successful candidates will remain eligible for consideration for nine months from placement on the eligibility list. This announcement is only a summary of the position, its duties, job requirements, and compensation. Further information is available from the Human Resources Department. The City of Southfield does not discriminate in its employment or any other programs or activities on the basis of sex, race, color, age, height, weight, marital status, national origin, religion, arrest record, physical or mental disability, family status, sexual orientation, gender identity or any other protected category. We provide reasonable accommodation for qualified individuals with a disability if requested. Individuals with special needs who may require assistance with the application process should contact the Human Resources Department at ************** or ****************************** if auxiliary aids or services are needed. Reasonable advance notice is required. AN EQUAL OPPORTUNITY EMPLOYER M/F/V/H, DRUG-FREE WORKPLACE

The Dispatcher will provide communication and support of the Brenner Oil Transport Fleet. Perfect attendance, a willingness to work all shifts, and a positive attitude focused on streamlining routes and cost reductions are critical in this role. Must show particular attention to detail while demonstrating superior communication and customer service skills. This position will align closely with the Safety Department to ensure full compliance of all laws and regulations surrounding our fleet. The Dispatcher will learn dispatching duties for all divisions so that they are cross-trained to handle any situation in any location, cover vacations, absences, etc. Requirements: - Previous dispatch experience with a wide range of knowledge fleet, daily operations, drivers, scheduling, and terminals a plus. - Ability to forecast fuel demands using highly sophisticated inventory replenishment/dispatch software. - Understand the business metrics of transportation and logistics and how dispatching decisions can significantly affect profit and loss for the Company and our Customers. - Monitor and analyze scheduled delivery workload by determining availability of trucks; site storage restrictions; trailer compartment size options; supply point options; delivery time requirements; driver DOT availability; traffic, construction and weather conditions, etc. - Facilitate near real time supply point changes by coordinating with pricing department to maximize profit and minimize delivery disruptions by adjusting dispatch as needed. - Provide high level of customer service by adjusting planned dispatch to accommodate changes in operating environment such as terminal outages, ASAP deliveries, cancellations, truck break downs, etc. - Ensure orchestrated and timely loads and communication to prevent all customer run-outs. - All other duties as assigned.

LEADER IN LIGHTING AND ELECTRICAL SERVICES Yellowstone Local is proud to represent Reliable Relamping Inc., a leader in lighting and electrical services. Your Opportunity as a Service Dispatcher Looking to step into a role where your organizational skills and quick thinking are the backbone of daily operations? As a Service Dispatcher at Reliable Relamping, Inc., you'll be at the command center, ensuring our technicians are equipped and ready for every job. Join us and make an impact every single day. What's in it for You? Competitive Pay: $50,000 - $60,000 per year based on experience and skills. Professional Growth: Expand your skills and grow as we expand-opportunities for advancement await. Work-Life Balance: Monday through Friday, 8:00 AM to 5:00 PM. No weekends, no after-hours emergencies. Why You'll Love It Here Team Culture: Join a team where you're valued as family and recognized for your hard work. Career Path: Reliable Relamping promotes from within, so your next career move is just around the corner. Dynamic Work Environment: Stay engaged in a fast-paced, supportive setting where you're always in the action. Your New Role Coordinate with Precision: Dispatch technicians to job sites, ensuring jobs are staffed and resources are allocated effectively. Source and Price Components: Keep projects on track by sourcing and pricing electrical parts as needed. Communicate with Stakeholders: Maintain steady communication with technicians, customers, and supervisors to keep everyone aligned. Organize and Record: Track and update work orders, customer requests, inventory, and expenses, keeping our systems current and streamlined. Support Operations: Jump in wherever needed to maintain smooth day-to-day operations. Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Education: High school diploma required; college or trade school is a plus. Experience: 2+ years in commercial electrical work or dispatching preferred. Skills: Strong customer service and communication skills Ability to juggle multiple priorities and stay organized in a fast-paced environment Comfortable reading maps or navigating geographical areas Authorization: Must be authorized to work in the U.S. "Reliable Relamping, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status."

Share **Dispatcher** Regular Full-time 5 days ago Requisition ID: 2482 R.A.S. Logistics is a leader in the logistics industry providing final mile delivery services and we continue to grow thanks to the experience and excellent customer service of our staff. We are currently recruiting for a Dispatcher in our new location in Brownstown, MI. Dispatcher responsibilities include but are not limited to the following. * Communicate with delivery teams and customers * Maintain organization of the office and delivery documents * Provide high levels of customer service Dispatcher requirements include the following. * Ability to remain professional and courteous * Excellent verbal and written communication skills * Previous customer service experience * Knowledge of Microsoft Office and Windows based applications * Strong organizational skills * Flexibility to work additional hours, if needed Dispatcher benefits include the following. * Excellent base wage * Insurance available 1st of month after 60 days; Retirement plan available 1st of month after 90 days; Retirement match provided after 1 year * Affordable Medical, Dental and Vision Insurance. * Company provided life insurance and additional voluntary life insurance available. * Company provided short and long term disability. * Excellent 401k match of 100% on first 3% then 50% on next 2% R.A.S. Logistics is proud to be an Equal Opportunity employer.

Provide a positive point of contact for former, current and prospective customers that call to inquire about or schedule service calls. Contacts current and prospective customers via telephone to determine the level of satisfaction with the work performed by the Service Professional. Prioritizes and coordinates the scheduling of service calls to meet customer requirements. Coordinates delays in scheduling with both customers and Service Professionals. Reschedule service calls when required. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Receive incoming calls in professional and courteous manner Assign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles and requirements Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package varies We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: $15.00 per hour At Mr. Electric , you don't just work amongst fellow expert electricians. You learn from them, too. We're big on collaboration, sharing expertise and making each other better. That, plus a competitive salary and the chance to work with a brand with over 23 years of excellence, makes working for an independently owned and operated Mr. Electric franchise a great career move. Notice Mr. Electric LLC is the franchisor of the Mr. Electric franchised system. Each Mr. Electric franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Electric LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Electric LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Mr. Electric franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Electric LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Electric LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

) Department: 57- Public Safety Advertised Salary: $10.33-$12.00 Summary of Position: Are you interested in public safety? If so, becoming a campus dispatcher may be your opportunity to explore this field. Position Requirements: *Must be able to multitask *Be able to use their databases to enter and retrieve information *Work is during the evening, nighttime, and weekends Essential Duties/Responsibilities: *Answering emergency and non-emergency calls *Handling after-hours maintenance requests *Monitoring the campus fire and security alarm system *Guest permit issuance *Ensuring student worker and patrol officers are secure while on duty Number of Positions Available: 1 Documents Needed to Apply: Resume Special Instructions to Applicants: EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.

The Dan Wood Company is seeking an exceptional Dispatch Service Representative (DSR) for our main office in Portage, MI. Responsibilities • Evaluate customer calls and assign the best technician to each service appointment. • Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. • Relay accurate information to technicians, ensuing proficient, quality customer experiences. • Manage the whereabouts and needs of every technician in the field. • Record the results of each service call and create report summaries for senior management. • Be professional and establish customer rapport, encouraging repeat business. • Respond to customer requests, resolving issues and promoting the brand. • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders. • Update customers throughout the day on the technician's progress. Requirements • Proven track record in customer service. • IT competent; good typist and proficient with phone systems. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • Passionate about Dan Wood Company and loves the brand. • Ability to build trust, diffuse conflict and hold others accountable. • Bachelor degree or equivalent is a plus, but not required. • Engaging personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, flexible and great attitude on life. This position is Monday through Friday. This full time opportunity offers health benefits after 90 days. Must be willing to submit to a drug screen

Full - Time Dispatcher BAZCO is looking for a talented, ambitious and dynamic person to join our team. BAZCO has an opportunity to appoint a Fuels Dispatcher to join their Logistics and Scheduling team. You will be responsible for fielding customer orders, ensuring that BAZCO's fuel customers receive fuel deliveries on time, and building customer relationships. Key Responsibilities: Analyzing Truck Delivery routes and operations and recommending process improvement to ensure maximum efficiency rates Accepting customer orders Logging orders into Bazco Database Dispatching orders to BPT Drivers Respond and make allowances for trip change requests, making sure there is no interruption to delivery of the fuel Maintain accurate driver, terminal and vehicle files Maintaining and enforcing company policies Building strong relationships with both customers and team. Completing administrative duties in a timely and accurate fashion Assisting any loss/gain/claim investigation Respond to delivery and invoice queries from customers, contractors, business managers and distributors Additional tasks as assigned Key Requirements: Must have computer literacy with strong communications skills Management experience, as you will be dealing with a wide range of stakeholders Ability to think on your feet and problem solve Previous Logistics or scheduling experience The ability to effectively coordinate deliveries between terminal personnel and the customer The ability to multi-task Communicate with all customers and fellow employees in person and on the telephone in a helpful, courteous, and cheerful manner Multi-task and problem-solve with a focus on sales retention and growth Work very well under pressure AND INDEPENDENTLY Be incredibly attentive to details Learn new computer systems and procedures quickly Proficiently utilize Microsoft Office, especially Excel Work a very flexible schedule (weekends, evenings) Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: Day shift Holidays Night shift Weekend availability Ability to commute/relocate: New Haven, MI 48048: Reliably commute or planning to relocate before starting work (Required) Experience: Dispatching: 1 year (Required) Microsoft Excel: 1 year (Required) Microsoft Office: 1 year (Preferred) Logistics: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Work Location: Hybrid remote in New Haven, MI 48048

Job Details Dearborn Heights, MI Full Time High School None GovernmentDescription This is a highly responsible shift work position, involving the operation of modern communication equipment, including computers, radios, and telephones. Employees receive emergency 911 calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency services. The work of this division is maintained 24 hours per day, 7 days a week that includes weekend and holidays. Employees are assigned to work 12 hours shifts (days and midnights); lunches are consumed at the workstation and breaks can be taken away from the console (workload permitting). Dispatcher will not leave premises during an assigned shift. This is sedentary work. Nature of Work Duties Answer police, fire department E911 telephone calls for service and the TTD telephone Provide general information to citizens Minimum clerical duties including the processing of tickets, vacation checks, LEIN entries, and validating records, etc. Enter police, fire and rescue calls for service into the department computer CAD system Keeps shift supervisor updated on all significant events Provide emergency medical information to callers as required per protocols Fire/Rescue dispatcher duties: Monitor and dispatch fire and rescue calls for service and record information into the computer CAD system Enter fire and rescue related “BoLo” and emergency information in the computer CAD system Recall “BoLo” emergency and revise history on all locations when available Monitor Fire Department, Police Department, Inter-City, and Mutual Aid radios at all times Answer dispatch phone lines and assist call taker in answering incoming calls Keeps police dispatcher and supervisors updated on significant events Maintains and updates all dispatch related files Monitors equipment for general maintenance and notifies the proper authority on damaged, broken or lost equipment Assists with general clerical duties and works shift assignments including frequent weekends and holidays Police Dispatch duties: Monitor and dispatch police calls for service Assist fire/rescue dispatch when necessary Enter all related “BoLo” and emergency information into the computer CAD system Keep the shift supervisor updated on significant events Enters police related activities into the department computer CAD system Monitors E911 alarm statuses on dispatch console Keeps the work area clean and reports any necessary repairs Runs LEIN requests for the road patrol units and other authorized personnel Cancels warrants, enters and cancels stolen vehicles missing persons and other items into LEIN Process and log all necessary LEIN work and maintains as well as updates LEIN records and communication bureau related files Environmental Conditions and Equipment Used Works in indoor environments and is exposed to a moderate level of noise Uses tools and equipment that are relative to the position, including computers, telephone, files, dispatch equipment, etc. Specifications (Skills, Mental and Physical) Must have the ability to apply principles of rational systems to solve problems and interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form Must be able to read at a level to understand procedures and methods related to the job, as well as communicate effectively both verbally and in writing Must have math ability that includes basic math skills Must be able to complete sedentary work that involves primarily sitting for long periods of time, but also includes walking or standing for short periods of time Must be able to complete work duties that include reaching, handling, fingering, feeling and repetitive motions Must have hearing to perceive information at normal spoken word levels and receive detailed information through oral communication and/or make fine distinctions in sound Must have visual acuity for determining accuracy, thoroughness of work and observation of general surroundings and activities Must be able to adapt to changing situations, work well with others and participate in a team-oriented environment Must be able to be customer oriented and maintain excellent customer service This position description is intended to describe the general nature and level of work being performed, not construed as an exhaustive list of all duties that could be performed by a person in this classification. Qualifications Minimum Training, Licensing, Education and Experience Must have relevant work experience and preferably have earned 24 or more college credit hours Must be able to use a computer and be able to complete and pass all City testing requirements Must pass a pre-employment offer psychological and physical exam Will be subject to a screening that includes driving record, drug screening, criminal history and background check Must be able to type 30 WPM and pass a written and oral examination with a minimum score of 70 Must meet all federal and state standards for LEIN operators in order to maintain employment

Job Description The City of Bloomfield Hills, Michigan, is seeking qualified individuals interested in a position as a Public Safety Communications Specialist. The City of Bloomfield Hills is located in Oakland County, Michigan, and is approximately five sq. miles with a population of 4,000 residents. As a Communications Specialist for Bloomfield Hills, you will answer administrative phones, 911 phones, and dispatch calls for service via two-way radio. Communications Specialists use various technologies, including computer-aided dispatch, NextGen911, Windows, and CCTV systems, to accomplish their duties. Bloomfield Hills DPS seeks individuals with a positive attitude, strong work ethic, impeccable character and integrity, and the ability to maintain a calm demeanor in high-energy situations. If this is you, we encourage you to apply today! HOURS AND WAGES This is a part-time position. Part Time Communications Specialists may work up to six (6) 12-hour shifts within a 14-day period. The shifts run from 7:00 am to 7:00 pm or 7:00 pm to 7:00 am. All employees are subject to immediate emergency callback to meet the City's needs. Part time wages are $15.00/hr (starting) up to $23.00/hr depending on experience and qualifications. MINIMUM QUALIFICATIONS Good work history Accredited high school or GED diploma (certificate of completion not accepted) Must be 18 years of age at the time of application. Must be a U.S. citizen or possess a current permanent resident card. Must not have been convicted of a felony. No illegal drug usage within the last year. Other drug usage will be evaluated on a case-by-case basis. Must not have received a dishonorable discharge from the United States Armed Forces. Knowledge of Bloomfield Hills and Oakland County geography is helpful. Must be able to work various shifts with rotating days off, as well as weekends and holidays. Must be able to speak and understand English. Must be computer literate. Must have good typing skills (approximately 30wpm). Must pass a pre-employment physical and psychological exam. PREFERRED QUALIFICATIONS One (1) to two (2) years of college, military, or related experience and/or training preferred. TRAINING RECEIVED Candidates hired as Emergency Communications Specialists will complete the Bloomfield Hills DPS Communications Training Program and the State of Michigan's required training for 911 operators. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit and work on the computer for long periods of time, talk, hear, use hands to handle or feel, reach with hands and arms, use repetitive motion, and utilize coordination and dexterity abilities. The employee must have bilateral hearing. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, the ability to adjust focus, and peripheral vision. WORK ENVIRONMENT Work is performed in an office environment with multiple computer monitors. The noise level in the work environment is often quiet but can moderate. Depending on the assignment, the employee may be required to work holiday, evening, midnight, and/or weekend shifts. Shift times may vary. Job Posted by ApplicantPro

Job Description Under supervision of the Transportation Manager the dispatcher is responsible for the drivers’ daily transportation schedule for program participants. PRINCIPLE DUTIES AND RESPONSIBILITIES Dispatch trips to drivers thru Ecolane System. Assist Manager as needed to plan and manage with other team members the scheduling of transportation to and from the center for program participants. Communicates appropriate information regarding participant tolerance while riding on the PACE Southeast Michigan vehicles and or other related concerns. Assists staff in reporting and recording customer feedback through the use of the Report of Irregularity Form, and the Customer Feedback Form. Follows up with Transportation Manager appropriately on all Unusual Occurrences reported by the transportation staff. Assures that all vehicles are kept in safe and satisfactory working order according to vehicle maintenance schedules. Performs other related duties as necessary, assigned or requested by Transportation Manager. Monitors, communicates and follows up on customer complaints. Conducts daily A.M. meetings encompassing: Appointment assignments Confirmation and mobilizing of appropriate appointment escorts Confirmation and mobilizing of appropriate route escorts Respite, Nursing home, and Death notifications Assign special runs Ensure proper PreTrip inspections Make real time adjustments in vehicle , route, and appointment assignments based on vehicle maintenance, employee attendance, and participant cancellations Prints out daily Route sheets Creates accurate bus load-ups based on participate cancellations and appointment schedules. Ensure timely distribution of medications to drivers and the DNW center. Communicate immediately and manage all real time unforeseen situations. Interact and support all IDT Teams. JOB REQUIREMENTS High School Diploma or GED, required. A valid, unrestricted, Michigan CDL license Class B with Passenger endorsement and a driving record that falls into an acceptable category, according to Corporate Insurance standards or receive endorsement within six months of employment, required Current Cardiopulmonary Resuscitation (CPR) card, required. Must have excellent communication skills. Proficient in Outlook, Word and Excel, required. Extremely organized and detailed oriented. Able to manage multiple data sets. Lead effectively under multiple and quickly changing situations. Three years’ work experience in related field and/or supervision/management of five or more staff. Must be capable of and experienced in transporting individuals with special mobility needs or ability to learn. Demonstration of progressive communicative and dispatching ability is highly desirable. The ability to lift and/or carry 50 pounds or more. Must meet a standardized set of competencies (approved by CMS) after working independently. Must be medically cleared for communicable diseases and have all immunizations up-to-date after engaging in direct participant contact.

**Welcome to the Public Safety program at the WMCTC:** Students in the Public Safety program will receive a broad-based overview of careers in the public safety field. Students will learn about law enforcement, corrections, emergency dispatch, and court systems. During this two-year program, students will become certified in CPR and Basic First Aid as well as participate in mock accidents, real-world scenarios, physical fitness activities, and field trips. **Program Success Indicators:** **Students who practice good attendance, a healthy work ethic, teamwork and collaboration skills and an openness to problem solving will be best suited for success at the WMISD CTC. The CTC strongly recommends that incoming juniors have a minimum of 8 earned credits from their local school.** Successful Public Safety students should: * Possess excellent listening skills while learning through active participation in classroom presentations * Have strong oral, written, and public speaking communication * Demonstrate good planning, organizing, and multi-tasking skills * Possess age and industry maturity, hygiene, and uniform standards * Be able to function under high-stress situations with a positive attitude * Display strong morals, and ethics, and be a positive role model both inside and outside of the classroom **The Public Safety Field:** Students interested in the Public Safety program may continue their training after high school for careers in law enforcement, fire, corrections, and EMT. The CTC Public Safety program is also part of the Wexford-Missaukee Early College program, which offers an Associate of Applied Science Degree Criminal Justice upon completing a 13th year of high school. Please see the Wexford-Missaukee Early College link for more information. **Early College Opportunity:** This program offers your student the opportunity to enroll in the Wexford-Missaukee Early College (WMEC). The WMEC is a public, tuition-free, 3-year program serving students who attend public school districts within the Wexford-Missaukee ISD or partner high schools. Students participate in an integrated sequence of high school and college courses during grades 11-13 while attending the Wexford-Missaukee Career Technical Center. There is no out of pocket cost to students and their families for tuition, books, and fees during the 3-year program. Students can earn up to an Associate's Degree or Certificate in the outline pathways. Please see the for more information. Mr. Brett DeAugustine Mr. Jason Baughan **Mr. Brett DeAugustine, Instructor** ************** ********************** **Mr. Jason Baughan, Paraprofessional** ************** ******************

**Sheriff's Office** **911 Dispatcher** **SHERIFF'S OFFICE** **911 Dispatcher** Hourly Pay Range $22.3265 - $26.3033 Full Time Position under the Fraternal Order of Police Labor Council Dispatchers Agreement *NOTE: This is an informational posting. If you are interested in this position, please send completed application and resume' to Cass County Sheriff's Office, Attn: Operations Manager, 321 M-62, Cassopolis, MI 49031. Drug test and background check required. EOE.* Under the supervision of the Dispatch Coordinator, receives and dispatches telephone and radio communications from the public and public safety agencies and personnel, operates a variety of communications equipment and computers and performs related work. Hourly pay range is $22.3265 - $26.3033. Requirements include a High School diploma, a valid motor vehicle operator's license, must be able to multitask, be detail oriented, maintain emotional control in high pressure situations, type accurately, communicate effectively and clearly in writing and verbally, have the ability to discern images and sounds in a rapid manner on a variety of media. Please send completed application, cover letter and resume by email to Operations Manager, Tracy Monroe, ***************** or by mail to: Cass County Sheriff's Office, Attn: Operations Manager, 321 M-62, Cassopolis, MI 49031. Cass County has a drug testing policy, and an offer of employment will not be extended to any candidate who fails the drug test. EOE. Applicants of the Sheriff Office must also sign a release of information for a criminal and background check. Employment application can be obtained at *********************

Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $22.20 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.

Department : Central Dispatch Affiliation: POAM Communication Specialist Wage: $22.20 per hour (POAM Comm. Spec., Tier 1, Step 1) Under the supervision of a Communications Supervisor, the purpose of this position is to receive requests for police, fire and emergency medical assistance from the public and dispatch these requests to the appropriate agencies. Employment Qualifications: Education: High school diploma or equivalent. Experience: Data entry and computer use experience preferred; prior work experience with public safety dispatching desired. Licenses and Certifications: Must possess a valid driver's license. Must maintain performance certifications and minimum training standards required by State and Federal guidelines. Within 24 months from date of hire, shall complete Module Two, a 40-hour telecommunicator training course approved by the State 9-1-1 Numbers Committee. Other Requirements: Must complete Michigan LEIN operator training. Maintain LEIN/NICI fingerprint clearance. Pursue continuous professional development for current trends in communications/dispatch and emergency service practices.