Dispatcher jobs in Milford, CT - 59 jobs

All American Waste All American Waste All American Waste is at the forefront of waste and hauling and processing - innovating every step of the way as we work to find the best solutions for safe and efficient residential and commercial services. From building the largest state-of-the-art recycling facility in the country, powering our buildings with solar energy, and fueling our trucks with all-American natural gas, we are committed to you, our communities, and the planet. Our story started with a single truck. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after our hometown of Somers, Connecticut. Today, three generations of family and a dedicated team of professionals are leading our companies into the future. While our fleet, facilities, services, and family have all grown, we take pride in continuing to operate our businesses based on the fundamental principle that has guided us since the beginning - to provide exceptional service and innovation to the communities and people we serve. Join a team committed to taking big leaps forward to remain at the forefront of sustainability. Some see waste. We see possibilities. Position Summary: The Dispatcher is responsible for dispatching trucks for the most efficient completion of routes, ensuring all work is completed, including same-day service. Your Role: Working with roll-off drivers, front-end drivers, residential drivers, commercial recycling, container delivery drivers, and swing drivers, schedules same-day and next-day services. Complete all administrative tasks, including regular filing and completing required reports. Keep the immediate supervisor fully informed of all problems or matters requiring his/her attention. Facilitate driver check-in. Perform required data entry and minor customer service responsibilities. Work all assigned shifts from the scheduled start time to the scheduled end time. Take an active role in the improvement of safety and health in the workplace. Participate in required Company meetings, including weekly safety meetings. Maintains reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), and other federal, state, and local standards. Adapts to changing duties, as required, based on business needs Supervisory Responsibilities: Provides immediate direction to drivers. Acts as the primary supervisor to handle minor problems. Recommends discipline to managers. Interacts with drivers throughout the workday to ensure routes are done most efficiently while maintaining an acceptable level of customer satisfaction. Your Skills: Ability to multitask Ability to work efficiently and effectively in a high-stress environment. Excellent organizational skills Ability to react quickly. Creativity Requirements: Demonstrated oral and written skills. At least 1 year in a high-stress, fast-paced office environment Experience with Microsoft Office This Position Features: Family-Oriented Environment Excellent Benefits and Bonus Potential Physical Demands: Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) for most of the workday. Required to exert physical effort in handling objects less than 40 pounds rarely. All American Waste, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.

King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire an Assistant Service Dispatcher. GM Experience preferred. Full-time position available in our Award-Winning Service Department. This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND! WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Responsibilities: Assure complete utilization of workshop capacity Must be organized and able to multi-task Ability to prioritize job assignments to maximize efficiency Determine daily shop capacity using all available time of productive personnel and control work distribution Record all repair orders, determine time required to perform work and when work is to be started so that it is finished when promised Assign each repair order to a qualified, productive employee and adjust distribution control according to assignment Assure proper use of time clock by all productive employees and application of work orders Monitor the progress of each vehicle throughout the day Communicate with the Service Team to keep them informed at all times Requirements: Previous dealership experience Knowledge of automobiles Exceptional customer satisfaction Motivating and energetic personality Be organized and the ability to multi-task Computer skills Ability to learn new technology and repair and service procedures and specifications Ability to work in a fast-paced environment Positive, friendly attitude Reynolds & Reynolds/Ignite experience preferred, but not mandatory Benefits: Top Pay Offered Full medical benefits including dental Aggressive incentive plan 401k plan with matched dollars Paid time-off, paid holidays, paid vacation Monthly, quarterly, year-end bonuses available Company discounts & more! We have a state of the art facility in which to work in, with a very supportive management staff, that is here to ensure your success! We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry for ICE & EV vehicles. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers. We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island. View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Pay: $80,000+ per year For further information on this rare opportunity, please call (GM) Jim Pflumm (ext. 121) or Service & Parts Director Joel Flack (ext. 139) @ ************** or to apply online please attach your resume below.

**Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management. ****Shift: Monday-Saturday with Sunday and Tuesday off. The hours are 11:00 AM - 7:00 PM or varying shifts. Needs to be flexible** **Essential Functions:** + Scheduling drivers to make freight delivery or collect shipments and packages + Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests + Planning predetermined routes for drivers + Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time. + Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need + Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times + Monitoring truck repairs and maintenance schedules + Logging vendor complaints or concerns + Answering phone calls from vendors, customers, and management and helping them as needed. + Other duties as requested **SKILLS/COMPETENCIES:** + Strong aptitude for time management + Excellent understanding of local and state traffic laws and regulations + Ability to make quick changes in routing + Strong interpersonal skills + Ability to prioritize and multitask + Deep understanding of computer software and technologies + Able to read, write and speak English **Company Benefits:** Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! **Pay Range:** $23.50 per hour _*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work_ **_directly_** _with the selected candidate(s) on the final starting salary in accordance with all applicable laws._ \#Indeed Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Apply Now Apply Now United States Of America, Wallingford USA, Connecticut, Wallingford, 06492 Full time Day Shift (United States of America) Created: 2026-01-02 Contract type: Regular Job Flexibility: Site Based Ref.R168376

Please review the City of Middletown's Application Instructions as your application constitutes as part of the examination process. The purpose of this position is to receive on the job training to process routine and emergency calls, assess resources needed to mediate emergencies and dispatch proper emergency response agencies. The work is performed under the direction of the Director of Central Communications or his/her designee * Receives on the job training to process routine and emergency calls; determines and initiates proper response based on procedures to emergency situations including hazards, criminal activity, injuries, accidents, fires, etc.; dispatches police and fire personnel to respond to emergency situations. * Tracks and coordinates all activities of police officers and Fire Department. * Provides information to response personnel; checks NCIC files on parties contacted by police officers; confirms warrants, stolen cars, license plates and other property. Provides street directions as needed. Contacts local, state and federal agencies at the request of police and fire personnel. * Receives training to manage emergency medical calls and dispatch based upon established protocols. * Provides callers with instructions to ensure their safety during emergencies; attempts to separate domestic violence victims prior to arrival of police. * Dispatches mutual aid and other agencies in response to requests by police and fire personnel. * Monitors in-house alarm systems; monitors security cameras in-house and at the Police Department; monitors cell cameras. Monitors all radio transmissions. * Establishes case numbers and records the chronology of all police and fire calls. Logs in all addresses and times of fires. * Monitors and relays all information relayed by the National Weather Service. * Monitors and reacts appropriately to State of Connecticut, Department of Homeland Security communications. * Transfers non-emergency calls to proper personnel/agency. Contacts Public Works and the Water Department employees for after-hours services. Dispatches animal control officers. * Coordinates multiple agency response to large-scale emergencies; calls in extra manpower to fill vacant stations and positions. * Enters data regarding cases into the computer system. * Performs other related functions as assigned or required. High school diploma or equivalent.. Must be eighteen (18) years of age or older. Candidates must obtain NCIC/COLLECT, Telecommunications, 911 and Emergency Medical certifications within three (3) months of appointment. Candidates must within one year of appointment be qualified to advance to the position of Civilian Dispatcher. A candidate will be required if employed by the City of Middletown to maintain all certifications as set by renewal standards for the duration of employment. Position requires a valid Connecticut Driver's License within 60 days of hire. Language Ability and Interpersonal Communication * Requires the ability to perform mid level of data analysis including the ability to review, classify, categorize, prioritize and/or reference data, statutes and/or guidelines and/or group, rank, investigate and diagnose. Requires discretion in determining and referencing such to established standards to recognize interactive effects and relationships. * Requires the ability to persuade, convince, influence, train and monitor, in favor of a desired outcome. Requires the ability to act as a lead person. * Requires the ability to utilize a variety of reference, descriptive and/or advisory data and information such as vehicle registration reports, license files, weather alerts, NCIC files, logs, police assignments, phone directories, procedures, guidelines and non-routine correspondence. * Requires the ability to communicate orally and in writing with the Chief Communications Officer, police and fire personnel, other City departments, businesses, ambulance companies, Department of Transportation, electric utilities, outside agencies and the public. Mathematical Ability * Requires the ability to perform addition, subtraction, multiplication and division; and to calculate percentages and decimals. Physical Requirements * Requires the ability to operate, calibrate, tune and synchronize, and perform complex rapid adjustment on equipment, machinery and tools such as Police CAD system, 911 computer, NCIC system, alarm panels, surveillance systems, radios, and/or related materials used in performing essential functions. * Ability to coordinate eyes, hands, feet and limbs in performing skilled movements such as rapid keyboard use. * Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and pulling of objects weighing five to ten pounds. * Requires the ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks. Environmental Adaptability * Ability to work under safe and comfortable conditions where exposure to environmental factors is minimal and poses a very limited risk of injury. The City of Middletown is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The Dispatch position is responsible for managing a fleet of accounts and ensuring that clients routes within that fleet are completed timely and accurately. This position is the primary communicator between clients and couriers.ResponsibilitiesDUTIES & RESPONSIBILITIES: · Answer and dispatch incoming calls from clients to couriers and enter information into courier software system. · Assign and dispatch all will calls and STAT's. · Monitor online dispatch board for potential issues. · Add, change or delete scheduled stops in planning. · Research and resolve client issues quickly and accurately. · Communicate unresolved client issues to direct supervisor immediately. · Monitor status of deliveries and pickups to ensure timely delivery to client. · Assist couriers as needed to help ensure routes are completed to client expectations. · Review route sheets for accuracy. · Negotiate courier payout. · Monitor and utilize web-based applications, tools, and reports. · Ensure policies and procedures as defined by clients and the company are being met. · Prepare SOP for each account; shift turnover. · Perform other duties as assigned.Required SkillsQUALIFICATIONS & REQUIREMENTS: Effective communicator, both written and oral. Excellent interpersonal and customer service skills. Team oriented environment. Strong problem solving skills and attention to detail. Ability to multi-task in a fast paced environment. Proficient in Microsoft Office or related software. Some college or college degree in business, logistics or related field preferred. 3+ years of customer service experience required. Courier software experience a plus. PHYSICAL REQUIREMENTS: Prolonged sitting at a desk. Heavy communication via phone and email. Ability to lift up to 15 lbs at a time.

Automotive Service Dispatch Westbrook, CT Westbrook Honda, Proud member of the Lorensen Auto Group, is growing and we need to add an experienced Service Dispatcher. We are a 7 time Presidents Award winner highly focused on a World Class customer experience. Customer satisfaction starts with employee satisfaction. We work as a tight knit team, and the right candidate will be a consummate team player. The Service Dispatcher is responsible for coordinating and scheduling service work to ensure efficient workflow and timely completion of repairs. This role requires strong organizational skills, the ability to manage multiple priorities, and a proactive approach to planning. Experience in process improvement, operations, or manufacturing environments is a plus, as these skills can help maintain a smooth and methodical operation. Key Responsibilities: Schedule and Dispatch Work: Assign repair orders to technicians based on skill level, availability, and job complexity Workflow Management: Monitor progress of vehicles through the service process, ensuring jobs stay on track and deadlines are met Proactive Planning: Anticipate bottlenecks and adjust schedules to maintain efficiency, especially for larger, more complex jobs Communication: Serve as the primary point of contact between service advisors and technicians to ensure clarity and minimize delays Process Awareness: Apply organizational and planning skills to streamline operations and improve turnaround times Documentation: Maintain accurate records of work assignments, job status, and completion times Customer Focus: Support the service team in delivering timely and high-quality service to customers Qualifications: Strong organizational and time-management skills Ability to balance multiple tasks and priorities in a fast-paced environment Excellent communication and problem-solving skills Proficiency with scheduling tools and basic computer applications High attention to detail and methodical approach to planning Ideal Candidate Profile: Highly organized and proactive. Comfortable working in a dynamic environment with frequent changes CDK experience Strong interpersonal skills to coordinate between multiple departments Benefits: 401(k) Excellent 401(k) match Medical and Dental insurance Disability insurance Ongoing monthly training and reviews Performance Incentives Flexible schedule Life insurance Paid time off Vision insurance Free lunch on Saturdays Closed Sunday's and all Major Holidays Lorensen Auto Group is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Lorensen Auto Group are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

Job Description Dispatcher Type: Full-Time Reports To: Store Manager We're looking for a Dispatch Manager to oversee daily delivery operations. In this role, you'll coordinate order scheduling, manage routing, and supervise drivers and pullers to ensure orders are accurate, efficient, and on time-keeping our customers' projects moving forward. What You'll Do As part of our team, you'll: Oversee the scheduling, pulling, and loading of orders to ensure timeliness and accuracy. Fully learn and utilize our dispatch/shipping software to manage order flow and keep sales teams updated. Communicate consistently with sales on delivery statuses, changes, or issues. Route trucks for maximum efficiency while maintaining safety and load compliance. Supervise pullers and drivers, ensuring they are properly trained and performing at their best. Partner with our mechanic to coordinate truck maintenance and respond to driver feedback. Review stock issues and communicate with purchasing on shortages or outages. Invoice orders accurately at time of shipment. Follow company policies on credit returns, pickups, and labor scheduling. Support continuous improvement of delivery operations to meet company goals. Why You'll Love Working Here We know your career is more than just a paycheck-it's about growth, support, and being part of something meaningful. Competitive pay and benefits package including health and dental insurance, 401(k) with company match, life insurance, short- and long-term disability coverage, and employee discounts. Great company culture where you're valued and supported. Opportunities for training, professional development, and career advancement. A leadership role where your decisions directly impact customer satisfaction and company success.

Hunters Ambulance Service is seeking a motivated, skilled, and resourceful individual to join our Dispatch team as a Telecommunicator / Call Receiver in Meriden, CT. This person will accept, assess and direct non-emergency, emergency and requests for service calls, deploy appropriate resources in a timely and efficient manner and also provides Emergency Medical Dispatch instructions for all emergency calls. The ideal candidate for this position is a critical thinker with excellent organizational and communication skills who possesses a strong customer-centered work ethic and attention to detail. Key responsibilities and requirements include, but are not limited, to: MUST have 24/7 open availability to work shifts on days, nights, weekend and holidays. You will NOT be scheduled for 24/7 shifts. Employs computer data entry skills to process information. Communicates effectively utilizing phone, radio and other telecommunications devices. Coordinates emergency requests with other agencies. Provides Emergency Medical Dispatch Instructions to emergency calls. Facilitates communications of vehicles, equipment and service requests. Responsible for relay of pertinent information via phone and radio to crews. Responsible for bookings, non-emergency dispatch during “off hours”. Must Maintain International Academies of Emergency Medical Dispatch certification. Attends Continuing Dispatch Education. Utilizes caller integration skills to obtain accurate information. Do you meet the Preferred Qualifications? High school diploma or general education degree (GED) or one year related experience and/or training; or equivalent combination of education and experience. State of Connecticut Telecommunications Certification (Must be obtained within one year of employment) Emergency Medical Dispatch Certification. (preferred) Outstanding written and verbal communication skills Ability to handle confidential information Ability to work in a fast paced environment, with changing priorities Must be self-motivated and have the ability to exercise initiative and work independently Attention to detail is required Ability to multi-task on a variety of tasks and assignments Excellent follow up and follow-through capabilities Superior computer skills in Microsoft Office including Microsoft Outlook PowerPoint, Word, and Excel Team oriented perspective, able to work well and contribute with others Hunters Ambulance Service Inc. is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Job Description NEW 2026 PAY RATES! Are you a calm and composed individual who thrives in high-pressure situations? Do you possess exceptional communication skills and a passion for helping others in times of need? If so, we have an incredible opportunity for you to become part of Connecticut's largest Regional 911 Center as a Public Safety Dispatcher! Northwest Public Safety is a dynamic and cutting-edge 9-1-1 emergency response center committed to providing immediate assistance to those in need. Our team of dedicated professionals works tirelessly around the clock, ensuring the safety and well-being of our community. As a 911 Dispatcher, you will be at the forefront of emergency response, coordinating vital information and dispatching the appropriate resources to those in need. About Us: Since 1975, Northwest has built upon our core values of professionalism, teamwork, integrity, reliability, respect, and accountability to provide 9-1-1 communications and Dispatch services to multiple municipalities throughout CT. We are the Primary 9-1-1 answering point for nine (9) cities/towns, and we currently provide Public Safety Dispatch services to thirteen (13) EMS Agencies, eleven (11) Fire Departments, one (1) Regional ALS Fly Car System, and two (2) Law Enforcement Agencies. We also coordinate Ambulance-to-Hospital communications (CMED) to twenty-eight (28) cities and towns and six (6) area Hospitals. About the Position of Public Safety Dispatcher: As a member of our team, you will be tasked to: Assess and prioritize calls based on the level of urgency and dispatch appropriate emergency personnel Utilize advanced technology and computer systems to track resources, monitor situations, and relay information to emergency responders Collaborate closely with police, fire, and medical personnel to coordinate swift and effective responses Document and maintain detailed and accurate records of all calls, ensuring essential information is properly recorded Maintain and project a professional attitude by remaining calm, courteous, and respectful with members of the public and partner agencies Job Requirements: Prior or current Public Safety experience (defined here as paid or volunteer service with a Fire Department, EMS, or Law Enforcement agency) OR previous Public Safety Dispatch/Call Taking experience. Applicants without this experience will not be considered. Proficient computer skills with the ability to quickly learn and navigate dispatching software, including typing at a minimum net speed of 35 words per minute Exceptional communication skills, both verbal and written, with the ability to convey information clearly and effectively Strong decision-making and problem-solving skills, with the ability to think and react to dynamic situations Availability to work in varying shifts, including nights, weekends, and holidays Highly dependable in consistently reporting for work on time and as scheduled; available for mandatory overtime when required High School Diploma or equivalent Eligibility to work in the United States Perks and Benefits: Competitive salary package with opportunities for growth and advancement Comprehensive training program to equip you with the skills and knowledge necessary to excel in your role Rewarding work environment where you can truly make a difference and help those in need State-of-the-art facilities and technology to support your success Health, dental, and vision Long-term and short-term disability 401 (k) with company match How to apply: Once we have received your application, your resume, skills, and experience will be evaluated by a member of our hiring team. You will then be contacted to schedule an in-person, multi-phase Skills Assessment test. Successfully completing this test will qualify you for an in-person interview and further assessment of qualifications for the position. This is a full-time, non-exempt 40-hour per week position, working a variety of shift hours including combinations of 8, 10, and 12-hour shifts. A Collective Bargaining Agreement is in place with IAFF Local 5146. Pay commensurate with prior Public Safety experience taken into consideration and as defined in Pay Steps of the collective bargaining agreement. A comprehensive background check including pre-employment physical, drug testing, and criminal history will be conducted on potential employee candidates. Job Posted by ApplicantPro

Position Overview: Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: * Schedule Optimization * Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling * Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing * Monitor cross divisional schedule to ensure no interruption of service or "wasted trips" * Handle emergency service requests promptly and efficiently, reassigning technicians as needed. * Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. * Documentation: * Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads * Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) * Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. * Reporting * Generate reports schedules, technician performance, and service/ repair completion rates across divisions. * Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: * High School Graduate or General Education Degree (GED). * REQUIRED: 2-3 years' related experience. * Previous experience in the luxury pool industry. Location: * Hampton Bays, Long Island Compensation and Benefits: Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. * Comprehensive health insurance (medical, dental, vision). * 401(k) * Paid Time Off (PTO) and holidays or Accrual based. * Professional development opportunities. * Full company-wide closure during the week of Christmas (Varies year to year). * Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.

Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: Schedule Optimization Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing Monitor cross divisional schedule to ensure no interruption of service or “wasted trips” Handle emergency service requests promptly and efficiently, reassigning technicians as needed. Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. Documentation: Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. Reporting Generate reports schedules, technician performance, and service/ repair completion rates across divisions. Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: High School Graduate or General Education Degree (GED). REQUIRED: 2-3 years' related experience. Previous experience in the luxury pool industry. Location: Hampton Bays, Long Island Compensation and Benefits: Pay Rate: $24.00 up to $29.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. Comprehensive health insurance (medical, dental, vision). 401(k) Paid Time Off (PTO) and holidays or Accrual based. Professional development opportunities. Full company-wide closure during the week of Christmas (Varies year to year). Pay Rate: $24.00 up to $29.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************.

Dispatcher Transdev in Hamden CT is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Non-CBA Position: + $26.00 to $28.00 hr. Benefits include: + Medical, Dental & Vision + 401K + PTO /Vacation (after 1 year of employment) Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Ensure the dispatching boards are correct and keep them updated. + Assign trips as necessary to minimize deadhead miles/time and maximize efficiency while ensuring timely pickups. + View and edit trips, using correct vehicles and drivers. + Be able to geographically locate drives at all times. + Reassign trips as necessary to accommodate maintenance and trip demands. + Ensure timely performance of all trips by monitoring driver routes periodically. + Ensure proper radio and 10-codes used. + Document all drivers call outs, including early and late starts, and early and late finish. + Drive when needed to cover a route or bringing buses to dealers, etc. + Assist drivers and notify proper authorities in event of an accident. + Inform maintenance department of any road service calls + Other assigned duties. Qualifications: + High School Diploma or GED (Some college preferred) + CDL Required + 3-5 years' experience dispatching. + Excellent verbal, interpersonal and customer service skills. + Problem solving and analytical skills. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: + Must be able to work shifts or flexible work schedules as needed. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. + Work environment will be a combination of both indoors and outdoors. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us: ******************** The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Other Job Type: Full Time Req ID: 6630 Pay Group: X58 Cost Center: 55329 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Join River Valley Transit: Make a Difference in Middlesex County! Are you looking for a career where your daily work genuinelyimproves your neighbors' livesand strengthens your community? Estuary Transit District, operating as River Valley Transit, is the vital link connecting Middlesex County residents. We provide nearly400,000 essential trips annually, ensuring access to jobs, crucial medical appointments, education, and shopping. When you join our team, you're not just taking a jobyou're becoming a key player in community connectivity and a champion for residents. Why Choose River Valley Transit? Our employees are proud to know they are making a difference every single day. We are committed to recognizing that contribution by offering acompetitive compensation packageandunparalleled stability. Your Outstanding Benefit Package We believe in taking care of the people who take care of our community. In addition tocompetitive pay, our benefit package stands out: Exceptional Health Coverage:Access thesame comprehensive Health, Dental, and Vision benefitsoffered to CT state employees. Secure Your Future:Enjoy an Employer-Paid Retirement Plana significant advantage that secures your financial future without requiring employee contributions. Peace of Mind:Employer-Funded Life Insuranceis provided for all staff. Time to Recharge:Benefit from aGenerous Paid Time Off Policythat recognizes the importance of work-life balance. Ready to make a Tangible Difference? Apply today and start driving your career forward! Position Overview Patiently explains the service options available for a potential client (including information on transportation procedures): takes requests for transportation services from eligible clients and members of the general public (including explaining how clients can use the system); assists passengers with trip planning; handles scheduling, confirmation, and cancellation of trips; vehicles to shifts; maintains two-way communication with drivers throughout the day, and handles other clerical duties as assigned by the Road Supervisors, Director of Operations, Operations Manager or Executive Director. Oversee drivers and their shifts to ensure compliance with routes, schedules and policies. Provide assistance with mechanical, routing or emergency situations. Prepare forms, maintain records, and files. Work is characterized by the variety, complexity, and frequent public contact associated with the position. Considerable tact and courtesy are required as well as judgment in selecting and applying standard procedures and practices to specific tasks. Work is performed under general supervision and is evaluated by observation, conference, and the overall effectiveness and accuracy of duties performed. Essential Job Functions Take phone requests for transportation services from customers. Assist customers with trip planning and scheduling based on: a) their physical condition, b) the unique features of the route system (including off-route scheduling) and Dial-A-Ride and c) detailed working knowledge of the location of streets, roads, and highways and the geographical conditions of the service area. Assess the clients needs and handles scheduling, confirmation, and cancellation of trips. Ensures scheduled routing makes sense in regards to timing and geographical direction. Meet and/or exceed ETD customer service and dispatching standards and assist the Operations Manager to respond to road call emergencies and vehicle accidents; assist in meeting ETDs vehicle emergency service standards. Operate the buses in service in an emergency situation. Communicate with drivers as necessary. In conjunction with the Lead Dispatcher, insure that vehicle service hour records (including driver manifest reports and logs) are accurate and up to date. Prepare client intake forms and files, trip records and complaints/suggestion files. Type necessary reports, forms, and correspondence as needed. Manage the direct collection of all fares and insure that the cash collection and reconciliation meets the standards established by the District. Take and successfully pass a drug test for pre-employment, as well as at random, reasonable suspicion, and post accident drug and alcohol tests as deemed appropriate by the Districts current approved drug testing policy. Monitor work environment for safety standards and potential hazards. Notify DER of need for a reasonable suspicion drug test. Notify Operations manager of known or observed safety or policy violations. Requirements Courteous, friendly, personable demeanor. Orientation toward customer service (interest in helping customers). Working knowledge of county, state, and federal statutes pertaining to public transportation (or demonstrated ability to learn them).

Job Title: Service Dispatcher Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. Essential Duties Implements and maintains an effective dispatch system. Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Prepares estimates when required. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Opens and closes repair orders. Checks customer credit status. Ensures that technicians follow warranty material disposition procedures. Communicates job status with the next shift supervisor. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Advises parts manager and service manager of repetitive shortage so that corrective action can be taken. Maintains high customer satisfaction ratings. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Maintains a clean work area. Maintains a professional appearance. Other tasks as assigned. Marginal Duties [If applicable.] Supervisory Responsibilities [If applicable.] Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Certificates, Licenses, Registrations Valid Driver's License Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job Title: Service Dispatcher Department: Reports To: FLSA Status: Prepared By: Prepared Date: Approved By: Approved Date: Revised Date:

Who We Are BMB Solutions, Central Long Island's premier IT solutions provider, is expanding our team! We are looking for a detail-oriented, motivated, and technically proficient IT Dispatch Supervisor to join our growing IT support team. This is an excellent opportunity to build a career in IT with room for growth. Who You Are As an IT Dispatch Supervisor, you will serve as the first point of contact for clients, coordinate IT support dispatch, monitor workorders, and provide reporting to management. You will also assist with administrative tasks and help ensure smooth day-to-day IT operations. What You'll Do Serve as the initial point of contact with clients via phone, email, and chat. Qualify technical issues and open workorders as needed. Triage, monitor, and escalate workorders to ensure timely resolution. Provide status updates and reports to management. Perform inventory tracking of IT assets and generate related reports. Assist with administrative tasks, including ordering supplies, invoicing support, and marketing event preparation. Support office operations and IT team workflow to maintain efficiency. What You Bring Strong attention to detail and organizational skills. Excellent written and verbal communication skills. Outstanding customer service skills. Ability to multitask, prioritize, and manage multiple communication channels (phone, email, MS Teams). Comfortable working independently or as part of a team. Tech-savvy with a desire to grow a career in IT. What We Offer Competitive salary: $50,000-$55,000 annually (exact compensation may vary based on skills, experience, and education). Monday-Friday schedule, 8:30 AM - 5:30 PM, with overtime opportunities. Benefit packages start on the 31st day of employment and include: Medical, dental, and vision insurance HSA, FSA, and DCFSA account options 401k retirement account access with employer matching Paid sick leave and/or other paid time off as provided by applicable law Opportunity for professional growth within a growing organization Supportive team culture where your contributions are recognized #IND1

Customer Service Dispatcher 1-3 years experience Customer Service Dispatcher requires: Proficient with computers Windows applications Oracle experience a plus Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. Take service calls, communicate Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. Reassign work as needed, making judgments based on current workloads & priorities.

Job Description King O'Rourke Cadillac, Buick, GMC located on Rte. 347 Smithtown, NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service+ Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King O'Rourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made. GM Experience preferred. Full-time position available in our Award-Winning Service Department. This is a rare opening to work at Long Island's Largest Cadillac, Buick, GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND! WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs. Responsibilities: Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians Assure complete utilization of the Mobile Service, Roadside & Tow Truck vehicles Prioritize job assignments to maximize efficiency Communicating with Customers & obtaining vehicle information Clearly document all vehicle concerns Determine and recommend maintenance based on age, mileage and history of vehicle Monitor the progress of each vehicle throughout the day Update customers on status of vehicle Verify that the final invoice reconciles with the work performed on the repair order Communicate all completed work and any charges to customers Requirements: Previous dealership experience Knowledge of automobiles Exceptional customer satisfaction Motivating and energetic personality Be organized and the ability to multi-task Computer skills Ability to learn new technology and repair and service procedures and specifications Ability to work in a fast-paced environment Positive, friendly attitude Reynolds & Reynolds/Ignite experience preferred, but not mandatory Benefits: Top Pay Offered Full medical benefits including dental Aggressive incentive plan 401k plan with matched dollars Paid time-off, paid holidays, paid vacation Monthly, quarterly, year-end bonuses available Company discounts & more! We've been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service, ICE & EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King O'Rourke will always stay on the cutting edge of automotive innovations, and the absolute best in service for our customers. We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island. View our Careers Page here to see what it's like to work at King O'Rourke Auto Group! Pay: $80,000+ per year For further information on this rare opportunity, please call (GM) Jim Pflumm @ ************** ext. 121 or to apply online please attach your resume below.

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management. **Shift: Monday-Saturday with Sunday and Tuesday off. The hours are 11:00 AM - 7:00 PM or varying shifts. Needs to be flexible Essential Functions: Scheduling drivers to make freight delivery or collect shipments and packages Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests Planning predetermined routes for drivers Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time. Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times Monitoring truck repairs and maintenance schedules Logging vendor complaints or concerns Answering phone calls from vendors, customers, and management and helping them as needed. Other duties as requested SKILLS/COMPETENCIES: Strong aptitude for time management Excellent understanding of local and state traffic laws and regulations Ability to make quick changes in routing Strong interpersonal skills Ability to prioritize and multitask Deep understanding of computer software and technologies Able to read, write and speak English Company Benefits: Medical Dental Vision 401k + Company Match Employee Assistance Program Paid Time Off Flexible Work Schedules (when possible) And more! Pay Range: $23.50 per hour *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. #Indeed Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

NEW 2026 PAY RATES! Are you a calm and composed individual who thrives in high-pressure situations? Do you possess exceptional communication skills and a passion for helping others in times of need? If so, we have an incredible opportunity for you to become part of Connecticut's largest Regional 911 Center as a Public Safety Dispatcher! Northwest Public Safety is a dynamic and cutting-edge 9-1-1 emergency response center committed to providing immediate assistance to those in need. Our team of dedicated professionals works tirelessly around the clock, ensuring the safety and well-being of our community. As a 911 Dispatcher, you will be at the forefront of emergency response, coordinating vital information and dispatching the appropriate resources to those in need. About Us: Since 1975, Northwest has built upon our core values of professionalism, teamwork, integrity, reliability, respect, and accountability to provide 9-1-1 communications and Dispatch services to multiple municipalities throughout CT. We are the Primary 9-1-1 answering point for nine (9) cities/towns, and we currently provide Public Safety Dispatch services to thirteen (13) EMS Agencies, eleven (11) Fire Departments, one (1) Regional ALS Fly Car System, and two (2) Law Enforcement Agencies. We also coordinate Ambulance-to-Hospital communications (CMED) to twenty-eight (28) cities and towns and six (6) area Hospitals. About the Position of Public Safety Dispatcher: As a member of our team, you will be tasked to: Assess and prioritize calls based on the level of urgency and dispatch appropriate emergency personnel Utilize advanced technology and computer systems to track resources, monitor situations, and relay information to emergency responders Collaborate closely with police, fire, and medical personnel to coordinate swift and effective responses Document and maintain detailed and accurate records of all calls, ensuring essential information is properly recorded Maintain and project a professional attitude by remaining calm, courteous, and respectful with members of the public and partner agencies Job Requirements: Prior or current Public Safety experience (defined here as paid or volunteer service with a Fire Department, EMS, or Law Enforcement agency) OR previous Public Safety Dispatch/Call Taking experience. Applicants without this experience will not be considered. Proficient computer skills with the ability to quickly learn and navigate dispatching software, including typing at a minimum net speed of 35 words per minute Exceptional communication skills, both verbal and written, with the ability to convey information clearly and effectively Strong decision-making and problem-solving skills, with the ability to think and react to dynamic situations Availability to work in varying shifts, including nights, weekends, and holidays Highly dependable in consistently reporting for work on time and as scheduled; available for mandatory overtime when High School Diploma or equivalent Eligibility to work in the United States Perks and Benefits: Competitive salary package with opportunities for growth and advancement Comprehensive training program to equip you with the skills and knowledge necessary to excel in your role Rewarding work environment where you can truly make a difference and help those in need State-of-the-art facilities and technology to support your success Health, dental, and vision Long-term and short-term disability 401 (k) with company match How to apply: Once we have received your application, your resume, skills, and experience will be evaluated by a member of our hiring team. You will then be contacted to schedule an in-person, multi-phase Skills Assessment test. Successfully completing this test will qualify you for an in-person interview and further assessment of qualifications for the position. This is a full-time, non-exempt 40-hour per week position, working a variety of shift hours including combinations of 8, 10, and 12-hour shifts. A Collective Bargaining Agreement is in place with IAFF Local 5146. Pay commensurate with prior Public Safety experience taken into consideration and as defined in Pay Steps of the collective bargaining agreement. A comprehensive background check including pre-employment physical, drug testing, and criminal history will be conducted on potential employee candidates.