Dispatcher jobs in Missouri

- 67 jobs

Police Public Safety Dispatcher/First Responder
St. Louis County (Mo 4.0
Dispatcher job in Clayton, MO
An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety. An additional 7% Shift Differential pay for employees who work Midnight shift. INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate's degree: $1,200/year Bachelor's degree: $2,400/year Master's degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree. Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting. Position will remain open until filled. Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like. ******************************************* Examples of Duties * Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures. * Dispatches emergency and lifesaving equipment as needed throughout St. Louis County. * Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head. * Operation of Motorola radio consolette. * Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel. * Provides radio service to all mobile units. * Monitors, and operates as needed, radio system IO channels. * Provides criminal history information, vehicle information and driver's license information. * Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested. * Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems. * Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information. * Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head. * Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance. * Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department. * Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed. * Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone. * Performs related work as required. Minimum Qualifications Knowledge, Skills and Abilities: * Considerable knowledge of the operating rules, regulations and procedures of the Department. * Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County. * Knowledge of the geography of St. Louis County and surrounding areas. * Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver. * Knowledge of computer aided dispatch terminals. * Ability to operate three separate computer terminals at the same workstation. * Ability to perform duties that include the use of 4-6 computer screens at the workstation. * Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area. * Considerable skill in receiving and relaying information through on-line computer system. * Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority. * Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display. * Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations. * Ability to hear and differentiate various audible tones. * Considerable skill in coordination of emergency response during critical incidents such as tactical situations. * Skill in interpreting and analyzing requests for police and emergency services. * Considerable skill in understanding and applying the information available in a radio fleet map. * Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents. * Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed. * Skill in assigning appropriate priority codes to requests for police and emergency services. * Skill in understanding and following detailed oral and written instructions. * Skill in maintaining simple clerical records * Ability to function effectively in a potentially stressful environment. * Considerable skill in multi-tasking environment during potential emergency situations. * Ability to listen, talk and type simultaneously. * Ability to follow detailed written and verbal instructions. * Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau. * Ability to type 30 words per minute with no more than five (5) errors. Training, Experience and Education: * Graduation from high school or equivalent (GED) * Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training. * Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy. * Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years. Additional Information CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible. AGE LIMITS: Eighteen (18) years of age at the time of appointment. EDUCATION: Educational requirements and skills will be determined by the position classification. PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor. MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis. COMPETITIVE SELECTION PROCESS Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step. AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.
$1.2k weekly 3d ago
Dispatcher, Full-Time
City of Kirkwood 3.3
Dispatcher job in Saint Louis, MO
Job Description RESPONSIBILITES: Receive and determine the nature and location of emergencies and dispatch police, fire, EMS, or other emergency units as necessary and in accordance with established procedures, including using Emergency Medical Dispatching (EMD) for EMS calls. Receive and process 911 emergency calls and maintain contact with and location of all units on assignment including police, fire and EMS employees. Monitor City Hall and police department video systems, to include prisoners in custody. Answer non-emergency calls for assistance, and enter, update and retrieve information from a variety of computer software systems. Responsible for the prompt, courteous, professional, and efficient exchange of information with citizens and city staff in person and by telephone, regarding a wide variety of situations including (but not limited to) general inquiries, power outages and other service related topics. REQUIREMENTS: Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Possess excellent oral and written communication skills and be able to multi-task. High School diploma or GED required. Previous dispatching experience is desirable but not required. Must be able to obtain CJIS clearance to access criminal justice data, and obtain required certifications if not already held when hired. Hours: Must be available to work irregular hours or shifts. Monthly rotating shifts will include days, afternoons, nights, weekends, and holidays. To apply: Complete this electronic employment application. OR: A paper application can be picked up at Kirkwood City Hall, 139 South Kirkwood Road, 63122. Return paper applications to: City of Kirkwood, Attn: Human Resources, at the address listed above. PERSONS REQUIRING AN ACCOMMODATION TO APPLY FOR A JOB OPENING SHOULD CONTACT HUMAN RESOURCES AT ************. THE CITY OF KIRKWOOD IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY.
$34k-42k yearly est. 22d ago
Safety Communications Operator
University of Missouri System 4.1
Dispatcher job in Saint Louis, MO
* Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of the complaint * Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams * Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities * Gathers and relays information according to standard processes and procedures * Maintains lists and logs, preparing records and reports as requested * Provides solutions to problems in situations that may be atypical or infrequently occurring * Evaluates and selects solutions from established options/procedures * Impacts team through the quality of the services or information provided * Utilizes working knowledge and learned skills to perform various activities for the job * Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area * Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 40 hours, rotating shifts Minimum Qualifications High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary Preferred Qualifications A high school diploma or equivalent and 2 years of experience are required, from which comparable knowledge, skills, and abilities can be acquired. Anticipated Hiring Range Salary Range: $17.50 - $20.30 Grade: GGS 006 University Title: SAFETY COMMUNICATIONS OPERATOR Internal applicants can determine their university title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email ************************** Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User
$17.5-20.3 hourly Easy Apply 1d ago
Public Safety Dispatcher - RPT
St. Louis Public Library 3.8
Dispatcher job in Saint Louis, MO
The St. Louis Public Library is looking for a Public Safety Officer Dispatcher to monitor, acknowledge and report all activity in the Public Safety department through two-way communications, landline, cell phone, email and text. The Library values the talents and perspectives that a diverse workforce brings and how this positively impacts our services and customer base. We seek people who understand these values to join our team. Our ideal candidate is someone who is alert, reliable and has great attention to details. They will also need customer service experience and work well with the public. In this role you will: Serve as centralized dispatcher for the Library's Dispatch Center, receiving and making phone calls, emails, and other forms of communication for real-time Public Safety activities Keep management informed of disturbances across the system Make 911, Crisis Response Unit, and other emergency / non-emergency calls for service. Advise other staff throughout Library system of appropriate 911 or other call-for-service parameters based on specific incident criteria Actively monitor live camera system for potential safety issues throughout library system Review footage and provide additional support through camera systems (Meraki and Transcendent) Dispatch PSO-support to calls for disturbances throughout the system Communicate to branches when a PSO or Secondary has called off or running late Maintain (and communicate as necessary) an events log and schedules for Public Safety, Public Services, Maintenance, and other relevant activities that impact the operation of buildings throughout the system Make service calls for low battery or other routine needs related to panic buttons, alarm panels and other Public Safety equipment Dispatch staff to locations for various needs, such as lost-and-found pickup, safety equipment/signage delivery, etc. Help investigate customer complaints involving Public Safety or other incidents Place fire alarms system on test and restore them, as directed Access scheduling software (When to Work) for questions about PSO/Secondary schedules Respond to incident tracking system (PITS) related questions and serve as backup to Public Safety leadership for emergency entries and suspension activities Basic incident tracking system (PITS) related job functions, including writing reports, attaching photos, and other necessary duties Provide training and limited oversight for Public Safety Officers that provide coverage for the Dispatch Center Must be able to work a flexible schedule. Perform other duties as assigned. You will need to be: Able to recall events including people and objects. Able to remain alert for long periods of time. Able to adhere to the chain of command. You will need to have: High school diploma or general education degree (GED). Dispatcher experience preferred Security License required through St. Louis City/County Police Department. Valid driver's license Knowledge of customer service principles. Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, and national security operations for the protection of people, data, and property. Benefits Include: Competitive salary range starting at $16.67 an hour Medical, dental, and life insurance Paid vacation, holidays, and sick days Pension plan through the Employees Retirement System of the City of St. Louis Partial tuition reimbursement for approved courses Professional development Hours for this position are: Sunday 12:00 pm - 5:30 pm, Monday, Tuesday & Wednesday 8:30 am - 12:30 pm, Saturday 8:30 am - 5:30 pm About SLPL: St. Louis Public Library is a true urban library, representing the historic center of the St. Louis region: the City of St. Louis. With its roots in the mid-1800s, St. Louis Public Library has a long history of innovation and service, a large and historic collection including rare books and extensive special collections, and a diverse and dedicated staff. Our technology is a major resource throughout the City and beyond, and the Library makes an enormous investment in technology annually to keep them state of the art. We operate 15 locations in a relatively small city of 61 square miles. These range from the magnificent Central Library - one of the world's great public libraries - to regional and neighborhood libraries that vary in size and design but are centerpieces in their communities. St. Louis was an early, passionate supporter of library services to children, and that remains a core value and mission. Outreach into our varied communities, marketing the Library's remarkable strengths, and working with civic and cultural partners to benefit St. Louisans are all closely held values and goals at the Library. To apply: If you are interested in this opportunity, please visit slpl.org/employment and submit your cover letter and resume with your application. Thank you!
$16.7 hourly Auto-Apply 60d+ ago
Public Safety Dispatcher - Experienced
City of Richmond Heights, Mo 3.7
Dispatcher job in Richmond Heights, MO
Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: * Shall answer calls for emergencies (telephone or radio) in a courteous manner; * Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; * Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; * Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. * Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; * Through REJIS, provides criminal history, vehicle information and driver's information; * Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; * Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; * Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; * Make notifications as necessary to support field units in their mission; * Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. * Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; * Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; * Provides information to officers in the field; researches computerized databases; * Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; * Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); * Restores computerized systems and equipment following power outages. * Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; * Shall practice good housekeeping at all times and report any equipment malfunctions immediately; * Shall not discuss Dispatch Center business with anyone other than those having the need to know; * Assists in maintaining current list of employee and stakeholder contact information; * Monitors surveillance cameras and security doors; * Monitors inmate arrest status and coordinates commitments and releases with courts; * Ability to provide credible testimony in municipal, state and federal court; * Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; * May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; * Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; * Other duties as assigned. Physical/Mental Activities or Demands: * Ability to sit, for extended periods of time * Ability to maintain composure in stressful times. * Occasionally exert or lift up to 25 pounds. * Concentrated mental and visual attention. * Hearing and specific visual abilities that include close vision. * Ability to answer phones using headsets and handheld unit. * Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: * Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. * Standard radio or telephone communications receiving and transmitting equipment. * Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. * Uses and Capabilities of ECDC Computer Aided Dispatch System. * Procedures and policies pertaining to the dispatching of emergency equipment. * Principles of supervision, training and performance evaluation. * Proper English usage, spelling, punctuation and grammar. * Possession of or ability to readily obtain MULES/NCIC certification within training period. * Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required * Knowledge of emergency telephone and radio communications procedures. * Knowledge of the operation of telephone, radio and CAD systems. * Knowledge of computers and job related software programs. * Knowledge of city streets and geography. * Knowledge of law enforcement terminology. * Skill in the analysis of problems solving. * Skill in the response to emergency situations. * Skill in the preparation of clear and precise administrative reports. * Skill in oral and written communication. * Skill in multi-tasking * Ability to provide credible court testimony. * License(s)/Certificate(s) Required: * None EOE/AA/M/F/D/V
$34k-44k yearly est. 28d ago
Fire Your Dispatcher! O/O's 88% to 92%
Fifth Wheel Transportation
Dispatcher job in Missouri
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Arkansas (AR), Missouri (MO), and Oklahoma (OK) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding
$28k-40k yearly est. 60d+ ago
911 Dispatcher
Callaway County
Dispatcher job in Fulton, MO
Job Description Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $38,000 annually, or $18.26 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $4,000 annual salary increase, at the discretion of the 911 Director. CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm & 5:00pm - 5:00am. This is an entry-level position with paid training provided. Callaway County is an Equal Opportunity Employer. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Hands on Training Career Growth Opportunities Retirement Plan Employee Assistance Program (EAP) Employee Discounts Responsibilities The job duties include, but are not limited to: Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS). Determines the appropriate call types and course of action based on the nature of the calls. Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system. Operates public safety dispatching equipment for multiple jurisdictions and agencies. Monitors radio on ongoing basis, responding as needed. Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc. Requirements Applicant must be at least 18 years of age. Applicant must possess high school diploma or equivalent. Applicant must pass pre-employment drug screen. Applicant must pass pre-employment criminal background screen. Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM. Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.
$38k yearly 20d ago
Dispatcher/Pager
G2 Secure Staff 4.6
Dispatcher job in Kansas City, MO
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.
$33k-40k yearly est. 13h ago
Dispatcher/ Clerk SIMR - Part Time
City of St. Joseph, Mo 3.2
Dispatcher job in Saint Joseph, MO
Identification: POSITION TITLE: Dispatcher/Clerk | SIMR (Part Time) DEPARTMENT/DIVISION: Public Works & Transportation | SIMR SALARY: $15.92/Hourly CLOSING: Open Until Filled Job Summary/ Scope: Operates City radio and maintains various records and logs, answers telephone calls after hours and on weekends. No supervisory or budgetary responsibilities. This position is for one night per week (primarily Tuesday 4 p.m. to 12 a.m.) however this position would also cover other gaps in shifts vacation, sick, etc. Essential Duties and Responsibilities: * Answers incoming calls from the general public and other City departments * Operates two-way radio to disseminate information and maintain contact with operating crews. * Log daily activities and manages/maintains the fuel usage database, including monthly fuel reports for all Departments. * Reports and logs after hours overtime for certain on-call personnel. * Manges fuel access keys for all employees utilizing the fuel system. * Keeps record of water usage for Public Works and send the report to Missouri American Water. * Assists with keeping the Public Works employee contact list updated. * Input after-hours sewer backup reports into the sewer back up database. * Maintains logs of all street closures and sends email notifications. * Keeps record of the CSS1H-M levels in the storage tank for the slurry crew. * Monitors surveillance cameras and serves as security person for City yards, including evening building checks. * Handles after hour street maintenance, animal control and sewer maintenance calls. * Enters information into computer and prints reports. * Monitors weather gauges and report weather conditions. * Dispatches employees for one-call locates and other after-hour issues. * Performs all other related duties as assigned. Required (Essential) Knowledge, Skills and Abilities: * Ability to follow instructions and perform tasks with minimum supervision. * Skills in typing, computers, filing, and record keeping. * Skills in effective verbal communications. * Knowledge of city emergency procedures * Visual acuity and hearing ability. * Knowledge of or ability to learn city emergency procedures. * Ability to follow instructions and perform tasks with minimum supervision. * Knowledge of city geography and street locations. * Skills in Microsoft Office and knowledge of asset management software preferred. Employee Behavior and Conduct: City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful. Materials and Equipment Directly Used: Operates a two-way radio, telephones, and a PC. There may be times when use of personal vehicle may be required. Working Environment/Physical Requirements: Work performed inside in an office environment. Occasional outside surveillance. Able to sit for long periods. Must be alert. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor. Education: High school diploma or equivalent required or must be able to obtain within 6 months. One to three years' experience preferred. All applicants must pass a drug screening and criminal background check prior to employment. Any job offer made by the City is contingent upon the applicant passing the drug screening and background check. AN EQUAL OPPORTUNITY EMPLOYER The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973, which requires that otherwise qualified handicapped individuals be protected from discrimination.
$15.9 hourly 18d ago
Police Dispatcher
City of Ballwin 3.4
Dispatcher job in Ballwin, MO
Responsible for the prompt, courteous, professional and efficient exchange of information between the citizen, the police officer and other police agencies. ESSENTIAL JOB FUNCTIONS: Monitors and maintains constant control of all frequencies installed in both of the radio consoles. Answers the 911 telephone system, transfers calls as necessary to other police/fire departments for their assessment. Directs complaints made by the public to the watch supervisor, or directs the appropriate agency to correct the problem. Makes notifications of Patrol Officers of a non-emergency nature when involving public hazards or inconveniences such water main breaks, gas leaks, electric lines down, and traffic signal malfunctions. Makes appropriate notifications to the Humane Society or Animal Protective Agency concerning stray or injured animals. Screens and forwards phone calls for Patrol Officers, as well as, Administrative Staff, both of a business and personal nature. Assists with station tours conducted by the Public Relations Officer by explaining and demonstrating the functions of the Communications Division. Responsible for monitoring via audio/visual means the security of the building, the physical welfare of prisoners held in our booking and jail facility. Responsible for computer inquiries and the dissemination of criminal history information and the thirteen month retention of records and audit of trail of same as required by the Missouri Uniform Law Enforcement System and NCIC. Responsible for the maintenance of non-traffic offense computer entries of arrest, wanted/warrants, missing persons/runaway juveniles, as well as, the entries and maintenance of all NCIC entries of stolen property such as stolen vehicles, guns, and articles. Duties include validating all records entered into the Mules and NCIC System 90 days after entry and annually thereafter until canceled by apprehension or recovery. Judicial dispositions are entered by Dispatchers on arrest entries as received by the courts system. Maintains the department criminal number card file. Maintains logs of arrest and field interview report entries, wanted/warrant and missing persons/runaway juvenile entries, DCN Log, and CAD Log for reports. Maintains logs for 10 Minute Rule reference warrant verification; both inquiries and responses. Develops and maintains required skills and certifications associated with the art of computer entry and inquiry expertise for Mules and REJIS. Recertification occurs every two years for each system. MARGINAL JOB FUNCTIONS: Non-emergency notifications. EMOTIONAL/PSYCHOLOGICAL STABILITY: The Communications position requires the employee to have the emotional and psychological stability required to: Work effectively for periods of long duration in a smoke-free environment. Maintain self-control when receiving, dispatching and handling serious calls for service. Continue performing all required tasks at a professional level when faced with unpleasant circumstances. Deal effectively with the morbid, macabre, the repugnant, the abnormal, the morose, the psychotic, the neurotic and otherwise unpleasant or unusual facets of results of human behavior. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Must successfully complete required training in the use of two-way radio equipment and computer entry, cancellation and information seeking functions. Ability to function independently and as a team. Good organizational skills. Excellent oral and written communication skills. The ability to function as a cooperative team member. Accurate typing of 40 WPM. The ability to deal with the public in an effective and courteous manner. Through training, possess exceptional knowledge of department rules, regulations, policies and procedures. Possess basic knowledge of two-way radio operations and computer programs. Ability to pass required training in the use of the Computer Aided Dispatch, REJIS, and MULES Systems. EQUIPMENT USED TO PERFORM THE JOB: Two-way, multi-channel radios, Multi-button telephone, Computers, printers. Closed circuit television cameras and monitors Paper shredder 40 Channel Tape Recorder EDUCATION, QUALIFICATIONS AND EXPERIENCE REQUIRED: Must be 18 year of age and have a GED or high school Diploma. Previous dispatching experience preferred. REGIS and MULES certification preferred. Experience with Global CAD preferred.
$32k-40k yearly est. 60d+ ago
EMERGENCY DISPATCHER I / EMERGENCY COMMUNICATIONS
St. Charles County, Mo 4.3
Dispatcher job in Saint Charles, MO
APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
$37k-46k yearly est. 10d ago
Dispatcher
Lincoln University (Mo 4.1
Dispatcher job in Jefferson City, MO
Purpose: Responsible for receiving (non-911) emergency and non-emergency calls from the public/student/staff, assessing the situation, determining the appropriate response, and dispatching law enforcement units to incidents by utilizing radio communication and computer-aided dispatch systems, while maintaining accurate records of all calls and actions taken. Essential Job Functions: Essential job functions for a full-time police dispatcher include answering emergency and non-emergency calls, gathering critical information from callers, prioritizing incidents, and dispatching police units via radio and computer. Other key duties involve maintaining real-time status of officers and resources, entering and retrieving data from various computer systems, and performing multiple tasks concurrently under pressure. Providing emergency and non-emergency radio communication with Law Enforcement and coordinating with other agencies for Fire and/or EMS response or additional law enforcement personnel, as needed. Monitor surveillance cameras, alarms, multiple radio channels, Rave, and respond to inquiries and/or requests from the public or law enforcement personnel. Additional Duties and Responsibilities: In the event of an emergency, be able to perform over-the-phone first aid and/or CPR, maintain a professional, courteous & polite demeanor, perform any additional duties assigned by Lincoln University Police Department and Staff. Be familiar with and carry out emergency evacuation procedures. Overtime is a common requirement for maintaining 24/7 coverage, and dispatchers will occasionally be asked to work voluntary or mandated overtime - including nights, weekends, and holidays. Qualifications: Knowledge, Skills, Abilities, and Personal Characteristics * Working knowledge of Outlook, Excel & Word (preferred) * Ability to pass a background check (required) * Ability to pass a drug test * A strong working knowledge of security operations & safety practices (preferred) * Excellent surveillance and observation skills (preferred) * Excellent communication skills - ability to speak clearly & calmly and effectively communicate with people in high-stress situations (desired) * Type at least 35-40 wpm with 80% accuracy (preferred) * Ability to multi-task (required) * Ability to handle high-stress situations and make quick decisions on your own (required) Certifications, Licenses, Registrations * High school diploma/GED or Equivalent (HiSet) * CPR/First Aid (desired) Physical Demands: * Long periods of sitting and visual and/or strain from multiple monitors/tv screens * Potential for eye & neck strain due to prolonged use of computer screens & communication equipment * Ability to use hands and fingers to operate computers, computer equipment and other dispatch equipment * Specific vision abilities are needed for continuous work with multiple computer and tv screens - including close vision and the ability to adjust focus * The role occasionally requires lifting and/or moving light objects - typically between 10-20 pounds * Occasional walking, standing, bending, stooping, squatting, twisting & reaching may be required to move between work areas or retrieve files or books This is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Lincoln University. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
$38k-47k yearly est. 8d ago
Police Dispatcher
City of St. Peters 3.6
Dispatcher job in Saint Peters, MO
The City of St. Peters is looking for dedicated individuals to join our team as Police Dispatchers. This critical role serves as the primary communications link between the public and emergency services. The Police Dispatcher is responsible for efficiently receiving, prioritizing, and dispatching calls for service to ensure public safety and effective response coordination. Normal Shift: Varies across three shifts and will include weekends and holidays. Essential Functions Receive and prioritize incoming calls for police and other emergency services. Dispatch appropriate response resources using the Computer Aided Dispatch (CAD) system. Prioritizes calls and dispatches appropriate response resource(s). Monitor and operate alarm systems, Teletype communications, and video/audio equipment. Track personnel and vehicles in real-time, ensuring accurate and clear communication. Maintain detailed records of transmissions and activities according to departmental and FCC guidelines. Enter, update, and manage data in computer databases. Research and provide essential information using computerized databases and other data sources. Monitor individuals in holding cells, booking rooms and secure areas to ensure safety, proper conduct, and medical or other needs using video and audio equipment. Monitors building security by limiting access to entrances. Perform clerical duties to support communication activities. Notify appropriate authorities or departments of issues needing attention after hours. Address and respond to resident and customer inquiries and complaints. Perform all duties in compliance with established City safety standards. Minimum Requirements Must be a U.S. citizen or lawfully authorized alien worker. High School graduate or GED certificate and three (3) years of applicable experience. Must be certified in criminal justice databases or obtain within six (6) months of employment. (MULES/REJIS) Must be able to type 30 cwpm. Why Apply A career as a Police Dispatcher is both meaningful and impactful, providing an opportunity to be at the heart of public safety efforts. This role offers comprehensive training and a supportive environment to develop the skills needed for a successful career in emergency communications. Join our team and play a pivotal part in helping your community stay safe and connected. Apply today and be the crucial voice that bridges those in need with the help they require. All candidates for this position will be subject to a comprehensive background check and drug screening. Employment is contingent upon successful completion of these checks. The City is committed to maintaining a safe and drug-free work environment and requires all employees to adhere to these standards.
$31k-39k yearly est. 60d+ ago
Part- Time Safety & Security Dispatcher
OTC 4.5
Dispatcher job in Springfield, MO
JOB TITLE: PART-TIME SAFETY AND SECURITY DISPATCHER DEPARTMENT: SAFETY AND SECURITY SALARY RANGE: HOURLY BASED ON EXPERIENCE FLSA: EXEMPT IMMEDIATE SUPERVISOR: Safety and Security Supervisor SCHEDULE DETAILS: Part-time hourly (not to exceed 19.5 hours weekly) Position Summary Ozarks Technical Community College is seeking a dedicated Safety and Security Dispatcher to serve as the central communication hub for campus safety operations. This role involves dispatching emergency and non-emergency calls, monitoring campus safety systems, and supporting the overall mission of the Safety and Security Department. Essential Job Duties Dispatch emergency and non-emergency calls using a computerized radio system and multi-line phone system. Obtains and processes critical information from the caller and determines the appropriate agencies required based upon the type of incident, available resources and life-safety priorities. Monitor alarms, weather radar, scanners, and video surveillance systems for events affecting the college. Ability to relay information or dispatch personnel based upon observations or alarm type. Ability to multi-task and prioritize daily duties and responsibilities. Ability to work well with others. Maintain accurate logs of communications, key inventory, equipment checks, and lost and found. Assist officers by locating individuals on campus and providing vehicle registration information. Attend meetings and trainings as required. Support department morale and success by adhering to policies and procedures. Perform other duties as assigned, including attending college functions and community events. Required Knowledge, Skills, & Abilities High school diploma or equivalent. Minimum of 1 year of experience in emergency communications/dispatch or 2 years' experience in a customer-oriented atmosphere or in a high-volume call center. Ability to communicate clearly and calmly over radio and phone systems. Ability to use computers and standard office equipment. Skilled in email, internet browsers, and cloud-based platforms Ability to work flexible hours including nights, weekends, and holidays. Ability to use computers and related technology Valid driver's license Preferred Knowledge, Skills, & Abilities CPR/AED and First Aid certification (or ability to obtain). Experience with dispatch and communication equipment. Familiarity with Colleague or similar student information systems. Prior experience in a collegiate or campus environment. Physical Demands and Working Environment Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard. Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions. Requires extended periods of time viewing computer monitor or standing; may require adjustment of schedule to include some evening and/or weekends; may encounter occasional exposure to inclement weather during travel. ***OZARKS TECHNICAL COMMUNITY COLLEGE RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS IN ANY WAY THE INSTITUTION DESIRES. THIS IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.
$30k-36k yearly est. 57d ago
Chauffeured Services Dispatcher (On Site)
Leader Worldwide
Dispatcher job in Kansas City, MO
Job Title: Chauffeured Services Dispatcher We are searching for a reliable and experienced Dispatcher to join our team. As a Chauffeured Services Dispatcher, you will be responsible for coordinating the safe and efficient transportation of clients by assigning chauffeurs to specific routes and managing all aspects of scheduling and dispatching. The ideal candidate will be highly organized, have excellent communication skills, and possess a strong ability to multitask. This position requires exceptional attention to detail and the ability to remain calm under pressure while ensuring timely and satisfactory service to our valued clients. Responsibilities: - Coordinate and schedule chauffeured services based on client requirements, driver availability, and accountability for ensuring client satisfaction. - Assign chauffeurs and vehicles to routes, considering factors such as distance, time, traffic, and vehicle capacity. - Monitor the status of chauffeurs through GPS tracking systems and contact them for updates or changes as necessary. - Track and maintain accurate records of routes, schedules, cancellations, and reschedules, ensuring real-time accuracy and quick response times. - Assist in managing driver and vehicle availability, conducting routine checks to ensure vehicle cleanliness, maintenance, and safety compliance. - Communicate with clients and chauffeurs regarding any changes to routes, delays, and special instructions to ensure a smooth and error-free transportation experience. - Resolve any scheduling conflicts, technical issues, or emergencies swiftly and effectively, maintaining clear communication channels with all parties involved. - Develop and maintain an up-to-date understanding of local traffic patterns, road construction, and other factors impacting transportation. Effectively utilize this knowledge to optimize routes and minimize delays. - Provide exceptional customer service by addressing inquiries and concerns from clients efficiently and professionally. - Collaborate with other team members, including dispatchers, customer support representatives, and sales personnel, to ensure seamless operations and excellent customer satisfaction. Requirements: - High school diploma or equivalent; associate or bachelor's degree preferred. - Proven work experience as a dispatcher or in a similar role within the transportation industry. - Proficient computer skills, including knowledge of dispatch software, GPS tracking systems, and Microsoft Office Suite. - Exceptional organizational and multitasking abilities, with the capability to handle high-pressure situations. - Strong problem-solving skills and the ability to think quickly, making sound decisions while maintaining composure. - Excellent communication and interpersonal skills, demonstrating patience, empathy, and professionalism in all interactions. - Knowledge of local traffic regulations, routes, and transportation software. - Valid driver's license and clean driving record. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Join our dynamic team and contribute to providing top-notch chauffeured services to our esteemed clientele. If you possess the necessary skills, attention to detail, and dedication to customer satisfaction, apply today and take the first step towards an exciting and rewarding career as a Chauffeured Services Dispatcher. Benefits: Medical, Dental, Vision, 401(k)
$29k-37k yearly est. 24d ago
Intermodal - St. Louis, MO (LOCAL)
Ritchiesinsuranceagency
Dispatcher job in Saint Louis, MO
Job Description Home Time: Daily Experience Requirements 6 Months Experience Average Earnings per Week: $1,100 Required Endorsements/Certificates Hazmat Specialized Equipment Containers on Chassis Shift Day Weekly Mileage 1,000 Lane Information: Service freight within a 300-mile radius Slip seat day cabs, traffic, weather Short Haul Pay N/A Load: Drop and Hook, Live Load, Live Unload, Preload
$1.1k weekly 2d ago
Part-time Police Dispatcher
City of Florissant 3.4
Dispatcher job in Florissant, MO
working varied relief shifts not to exceed 28 hours weekly Hourly rate: $20.80 is posted year-round and filled as needed. The ideal candidate deals tactfully and courteously with the public and city employees. Works rotating shifts, including weekends. Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay. Dispatches police and other response vehicles for emergencies; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required. Records data into the computer system regarding radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed. Maintains dispatch center work area and equipment in clean and working order. Operates radios as needed and assists in radio communications; operates base radio as required. Sends and receives computer messages. This is a safety sensitive position Performs other duties as requested Requirements Minimum age 18 and demonstrates maturity High school graduate or GED equivalent with specialized course work in general office practices such as typing, filing, and other related duties. Good moral character REJIS certification and experience in police/fire dispatching is preferred Equal Opportunity Employer M/F/Disabled/Veteran
$20.8 hourly 3d ago
Transportation Dispatcher
Anew Transport
Dispatcher job in Festus, MO
Job Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year.
$30k-40k yearly est. Auto-Apply 20d ago
Public Safety Dispatcher
Saint Louis University 4.7
Dispatcher job in Saint Louis, MO
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. JOB SUMMARY The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays. PRIMARY JOB RESPONSIBILITIES Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Verbal and written communication skills Interpersonal/human relations skills Excellent typing skills Ability to satisfactorily complete of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents MINIMUM QUALIFICATIONS High School Diploma or the equivalent One year of experience in a position requiring high interaction with the public Requires passing of background check and drug screening upon hire and throughout employment. WAGE $20.00 per hour Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.
$20 hourly Auto-Apply 12d ago
Public Safety Dispatcher - Experienced
City of Richmond Heights, Mo 3.7
Dispatcher job in Saint Louis, MO
Job Description Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: Shall answer calls for emergencies (telephone or radio) in a courteous manner; Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; Through REJIS, provides criminal history, vehicle information and driver's information; Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; Make notifications as necessary to support field units in their mission; Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; Provides information to officers in the field; researches computerized databases; Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); Restores computerized systems and equipment following power outages. Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; Shall practice good housekeeping at all times and report any equipment malfunctions immediately; Shall not discuss Dispatch Center business with anyone other than those having the need to know; Assists in maintaining current list of employee and stakeholder contact information; Monitors surveillance cameras and security doors; Monitors inmate arrest status and coordinates commitments and releases with courts; Ability to provide credible testimony in municipal, state and federal court; Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; Other duties as assigned. Physical/Mental Activities or Demands: Ability to sit, for extended periods of time Ability to maintain composure in stressful times. Occasionally exert or lift up to 25 pounds. Concentrated mental and visual attention. Hearing and specific visual abilities that include close vision. Ability to answer phones using headsets and handheld unit. Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. Standard radio or telephone communications receiving and transmitting equipment. Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. Uses and Capabilities of ECDC Computer Aided Dispatch System. Procedures and policies pertaining to the dispatching of emergency equipment. Principles of supervision, training and performance evaluation. Proper English usage, spelling, punctuation and grammar. Possession of or ability to readily obtain MULES/NCIC certification within training period. Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required Knowledge of emergency telephone and radio communications procedures. Knowledge of the operation of telephone, radio and CAD systems. Knowledge of computers and job related software programs. Knowledge of city streets and geography. Knowledge of law enforcement terminology. Skill in the analysis of problems solving. Skill in the response to emergency situations. Skill in the preparation of clear and precise administrative reports. Skill in oral and written communication. Skill in multi-tasking Ability to provide credible court testimony. License(s)/Certificate(s) Required: None EOE/AA/M/F/D/V Job Posted by ApplicantPro
$34k-44k yearly est. 12d ago