GENERAL STATEMENT OF JOB
This is the first of four levels in the Public Safety Communications series. Incumbents receive incoming calls for police, fire, medical and other emergency assistance, and dispatch appropriate units via radio and telephone. Responsibilities may include receiving and responding to emergency and non-emergency calls from the public; dispatching emergency units; coordinating and relaying information; entering, updating, and retrieving information from the National Crime Information Center; and maintaining daily radio logs.
***PLEASE NOTE: THIS POSITION WILL REMAIN OPEN THROUGH OCTOBER 22, 2025, OR UNTIL FILLED.***
APPLICANTS MUST VISIT THE AMERICAN JOB CENTER AT 523 MADISON STREET SUITE B CLARKSVILLE, TENNESSEE 37040, TO TAKE A REQUIRED TYPING TEST. WALK-INS ARE WELCOMED, BUT CALLING IN ADVANCE TO ALERT THE CENTER OF WHEN YOU ARE COMING IS ENCOURAGED. THE PHONE NUMBER IS . APPLICANTS MUST HAVE A NET RESULT OF AT LEAST 35 WORDS PER MINUTE ON THE REQUIRED TYPING TEST. AN APPLICANT MUST BE REGISTERED WITH Jobs4tn.gov BEFORE VISITING THE AMERICAN JOB CENTER. PLEASE NOTE THAT IF THE APPLICANT HAS TAKEN A TYPING TEST AT THE AMERICAN JOB CENTER IN THE PAST 12 MONTHS, THIS MAY COUNT TOWARDS THE APPLICATION. THE APPLICANT WILL NEED TO OBTAIN A COPY OF THAT TEST FROM THE AMERICAN JOB CENTER.
THE AMERICAN JOB CENTER WILL GIVE A COPY OF THE RESULTS TO THE APPLICANT WHICH THE APPLICANT MUST THEN TURN IN TO SHEILA MICHAELS IN THE CITY OF CLARKSVILLE HUMAN RESOURCES DEPARTMENT, EITHER IN PERSON BY VISITING OUR LOCATION AT ONE PUBLIC SQUARE SUITE 200 CLARKSVILLE, TENNESSEE 37040, AND LEAVING A COPY IN AN ENVELOP WITH THE SECURITY STATION OF THE LOBBY, OR PREFERABLY BY SCANNING THE RESULTS AND EMAILING THEM TO: .
THE APPLICANT THAT DOES NOT COMPLETE ALL OF THE ABOVE STEPS, TO INCLUDE SUBMITTING AN APPLICATION AND TYPING ASSESSMENT, WILL NOT BE CONSIDERED FOR THE POSITION. IT DOES NOT MATTER IN WHICH ORDER THE APPLICATION OR ASSESSMENT ARE SUBMITTED.
APPLICANTS WHOSE APPLICATIONS ARE FORWARDED FROM THE HUMAN RESOURCES DEPARTMENT WILL BE CONTACTED BY A REPRESENTATIVE FROM THE CLARKSVILLE POLICE DEPARTMENT AND GIVEN A DATE FOR THE WRTTEN EXAMINATION.
APPLICANTS SELECTED FOR THE POSITION WILL BE REQUIRED TO WORK TWELVE (12) HOUR SHIFTS, WHICH COULD BE DURING THE DAY, NIGHT, ON WEEKENDS, AND/OR HOLIDAYS.
THE APPLICANT MUST BE AT LEAST 21 YEARS OLD TO APPLY AND BE CONSIDERED FOR THIS POSITION.
Example of Duties
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Functions:
Receives and routes telephone calls reporting situations and incidences of an emergency or life-threatening nature; questions caller and solicits information; receives and routes non-emergency telephone calls; maintains operational records and logs.
Dispatches appropriate units to specific calls utilizing a radio console; tracks calls and notifies appropriate individual(s) of situations requiring their attention.
Monitors the status and location of all public safety units.
Enters, updates, and retrieves information from NCIC (National Crime Information Center).
Performs other duties of a similar nature or level.
Typical Qualifications
MINIMUM EDUCATION AND TRAINING
Education and Experience
High school diploma or GED equivalent.
No experience required.
License and Certifications
Police/Fire APCO certification.
National Incident Management System (NIMS).
Communications Training Officer (CTO).
National Crime Information Center (NCIC).
Supplemental Information
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
Knowledge, Skills, and Abilities:
Knowledge of:
Customer service principles.
City geography.
Computers and related software applications.
Recordkeeping principles.
Computers and related software applications.
Skill in:
Providing customer service.
Remaining calm in stressful situations.
Operating multi-line phone systems.
Using a computer and related software applications.
Reading maps.
Maintaining records and logs.
Using a computer and related software applications.
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Handling: Picking, holding, or otherwise working, primarily with the whole hand.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
Mental Acuity: Making rational decisions through sound logic and deductive processes.
Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.
Reaching: Extending hand(s) and arm(s) in any direction.
Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
Standing: Particularly for sustained periods of time.
Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.
$29k-36k yearly est. 2d ago
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Day Feeder Dispatch Part-Time Supervisor
UPS 4.6
Dispatcher job in Nashville, TN
**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Summary**
This position assists and reviews UPS Small Package dispatch activity to ensure timely and proficient service. He/She assists with dispatch planning and is responsible for ensuring that service, safety, and cost goals are met. This position coordinates with others to ensure dispatch plans are executed efficiently along with adequate staffing and equipment levels for transportation needs. He/She oversees load and tractor planning and assignments, monitors load movements, and tracks the condition of equipment. This position reviews, analyzes, and tracks various dispatch and service reports and schedules. He/She creates efficient dispatch plans, verifies service levels, addresses performance issues, and incorporates modifications such as new customers, new locations, and additional loads into dispatch plans. This position oversees yard operations by coordinating drivers with load volume, ensuring that trailers are in the correct locations and are loaded or empty as planned, and confirming accurate trailer inventory.
**Responsibilities:**
+ Reviews driver hours to ensure regulatory compliance.
+ Conducts hazardous materials audits.
+ Reviews safety reports.
+ Verifies appropriate driver uniforms and utilization of safe work methods.
+ Determines employee training needs to produce continuous development plans.
+ Provides feedback and support.
+ Conducts performance evaluations and resolves individual and group performance issues.
**Qualifications:**
+ Bachelor's Degree or International equivalent - Preferred
+ Ability to lift 70 lbs./32 kgs.
+ Availability to work flexible shift hours, up to 5 days per week
+ Strong oral and written communication skills
+ Working knowledge of Microsoft Office
+ Ability to work in a fast-paced warehouse environment
+ Management experience - Preferred
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
**Other Criteria:**
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
**Basic Qualifications:**
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
$32k-40k yearly est. 5d ago
Public Safety Dispatcher
Nashville International Airport 3.9
Dispatcher job in Nashville, TN
As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com.
Hiring Process:
* Apply online
* Skills Test
* Interview(s)
* Offer
* Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test
* Onboarding
Benefits:
* Deferred compensation plans
* Educational Assistance
* Health, Dental, Vision, Life, Disability Insurance
* Health Screenings
* Paid Holidays
* Annual/Bereavement/Military Leave
Accepting Applications until filled.
Starting Salary:
* Trainee Pay: $49,559
* PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period.
Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority.
* A Shift: 6 a.m. - 2 p.m.
* B Shift: 2 p.m. - 10 p.m.
* C Shift: 10 p.m. - 6 a.m.
Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment.
The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process.
Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically.
Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation.
Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required.
Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center.
Essential Job Duties:
* Monitors all radio traffic.
* Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications.
* Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations.
* Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries.
* Assists with on-the-job-training for new employees.
* Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems.
* Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed.
* Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower.
* Gives assignments and directions to staff and emergency personnel following established procedures.
* Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required.
* Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices.
* Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software.
* Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs.
* Disseminates information via the Automated Emergency Notification System to appropriate notification groups.
* Activates the emergency recall plan when required.
* Disseminates severe weather forecast information to airport tenants.
* Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions.
* Summaries information for broadcasting.
* Utilizes the badging system as necessary and after normal business hours.
* Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE).
* Maintains regular and on-time attendance.
* Follows all safety regulations.
* Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
* U.S. Citizen: Must be a U.S. Citizen to operate NCIC software.
* Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
* Receiving Directions: Skill in receiving and following written and oral directions.
* Record Management: Skill in maintaining complex and confidential files, records, and official documents.
* Facilities Access Control System: Skill in using a facilities access control system.
* Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
* Public Relations: Skill in communicating and managing relationships with the general public.
* Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
* Map Reading: Skill in reading and interpreting maps.
* Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
* Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions.
* Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information.
* Emergency Codes: Ability to learn emergency codes.
* Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills.
* Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.
Qualifications:
Required:
* H.S. Diploma or G.E.D.
* U.S. Citizenship required to access NCIC
* Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience.
Preferred:
* Associate's Degree in a related field.
* 2-4 years of public safety administration / telecommunication working with confidential information or related experience.
* Typing speed 35-45 WPM.
$49.6k-51k yearly 60d+ ago
Public Safety Dispatcher
Metropolitan Nashville Airport Authority Careers
Dispatcher job in Nashville, TN
As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com.
Hiring Process:
Apply online
Skills Test
Interview(s)
Offer
Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test
Onboarding
Benefits:
Deferred compensation plans
Educational Assistance
Health, Dental, Vision, Life, Disability Insurance
Health Screenings
Paid Holidays
Annual/Bereavement/Military Leave
Accepting Applications until filled.
Starting Salary:
Trainee Pay: $49,559
PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period.
Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority.
A Shift: 6 a.m. - 2 p.m.
B Shift: 2 p.m. - 10 p.m.
C Shift: 10 p.m. - 6 a.m.
Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment.
The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process.
Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically.
Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation.
Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required.
Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center.
Essential Job Duties:
Monitors all radio traffic.
Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications.
Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations.
Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries.
Assists with on-the-job-training for new employees.
Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems.
Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed.
Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower.
Gives assignments and directions to staff and emergency personnel following established procedures.
Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required.
Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices.
Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software.
Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs.
Disseminates information via the Automated Emergency Notification System to appropriate notification groups.
Activates the emergency recall plan when required.
Disseminates severe weather forecast information to airport tenants.
Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions.
Summaries information for broadcasting.
Utilizes the badging system as necessary and after normal business hours.
Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE).
Maintains regular and on-time attendance.
Follows all safety regulations.
Performs other duties as assigned.
Knowledge, Skills, Abilities and Other Characteristics:
U.S. Citizen: Must be a U.S. Citizen to operate NCIC software.
Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines.
Receiving Directions: Skill in receiving and following written and oral directions.
Record Management: Skill in maintaining complex and confidential files, records, and official documents.
Facilities Access Control System: Skill in using a facilities access control system.
Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions.
Public Relations: Skill in communicating and managing relationships with the general public.
Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations.
Map Reading: Skill in reading and interpreting maps.
Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done.
Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions.
Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information.
Emergency Codes: Ability to learn emergency codes.
Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills.
Ability to obtain and maintain a Security Identification Display Area (SIDA) badge.
Qualifications:
Required:
H.S. Diploma or G.E.D.
U.S. Citizenship required to access NCIC
Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience.
Preferred:
Associate's Degree in a related field.
2-4 years of public safety administration / telecommunication working with confidential information or related experience.
Typing speed 35-45 WPM.
$49.6k-51k yearly 60d+ ago
Dispatcher
Hoffmann Brothers
Dispatcher job in Nashville, TN
Job Description
At Hoffmann Brothers, we stand committed to our mission of Improving Life in Every Home - our customers, our employees, and the communities in which we live and serve. For over 40 years, we have been an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties in St. Louis - and now in Nashville, TN! Recipient of multiple Top Workplace and industry awards, we believe in taking the best care of our employees, and they will take the best care of our customers.
At Hoffmann Brothers, your career growth is important to us. Whether you are new to the trades wanting to take advantage of our free trade training programs, or a career professional looking to cultivate your craft or leadership skills, we have a path for you!
Position Overview:
As a Dispatcher in Nashville, you will be a key player in ensuring smooth communication between our HVAC, Electrical, Plumbing and Appliance Service Professionals and Customers. We are looking for someone who is personable, detail-oriented, and capable of multitasking, with at least 2 years of experience in dispatching and customer service, preferably in the home field services industry. You will be one of the first points of contact for our customers, so it's essential that you share our commitment to providing first-class customer service and have a natural ability to build and maintain strong customer relationships. The hours are Monday-Friday, 7:00 am - 3:30 pm. We are a customer service first company and some overtime may be necessary to meet the needs of our customers.
What We're Looking For:
Industry Knowledge: Experience with dispatching technicians required.
Communication Skills: Strong verbal and written communication abilities.
Multi-tasking Ability: Comfortable working in a fast-paced environment, especially during peak times like heat waves.
Tech-Savvy: Proficient in Microsoft Office, with attention to detail.
Team Player: Personable and helpful, able to thrive in a small office setting.
Service Titan Experience: A plus, but not required.
Trustworthy: Experience in handling customer payment or financial transactions with a strong track record of accuracy and integrity
Job Responsibilities:
Relay accurate information to technicians, ensuring proficient, quality customer experiences and dispatch technicians appropriately.
Work with service department managers and install coordinators to ensure first calls for next day are assigned and structured for max capacity.
Complete job instructions audit for call center coaching. (Correct addresses, add HPP data, clean up equipment age/location, specific technician, ladder, etc.)
Meet daily revenue and sales goals by prioritizing the most urgent and profitable calls.
Responding to customer requests, resolving issues and promoting our company.
Providing the 5-star experience from all points of contact through Hoffmann Brothers.
Participate in training to boost sales and ensure quick, accurate dispatching of incoming service calls.
Update customers throughout the day on the technician's progress and reschedule service calls according to company and service department guidelines.
Complete customer updates within their assigned hour and reschedule calls in a timely manner, ensuring that all customers receive consistent communication.
Assist your team in moving up calls as needed to fill the schedule board.
Scheduling work sold by technicians and working directly with the warehouse to order material for sold jobs.
Outbound calling to meet 3-day call board - back up.
Requirements
2+ years of experience in dispatching, scheduling, or a related field
Knowledge of the HVAC, Electrical, Plumbing and Appliance industries is a plus
Excellent communication and organizational skills
Ability to multitask and work efficiently under pressure
Proficiency with scheduling software and Microsoft Office Suite
Strong problem-solving skills and attention to detail
The work environment will subject employees to continual interruptions and changing priorities. Effective, consistent, and constant communication with customers, vendors, co-workers, and others is required.
Hourly Pay Rate: $19/h - $22/h
Benefits
At Hoffmann Brothers, we know our people are the driving force behind our success. That's why we offer industry-leading benefits, including:
Health, dental, & vision insurance premiums for the employee and any eligible family members.
Competitive 401K Retirement program (HB contributes up to 10%!!)
15 Paid Time Off Days
9 paid holidays
Referral Program
Employee Discounts plus Friends & Family Discounts
We believe in promoting from within and there are many areas to advance in our company
$19-22 hourly 19d ago
Dispatcher
Gray Line of Tn 3.8
Dispatcher job in Nashville, TN
Responsibilities include: Coordinate scheduling of movement of the fleet and drivers to ensure efficient use of all vehicles and drivers. Coordinate Charter and Sightseeing Services that operate on a daily basis. Works with other departments including Charter Sales Team and Guest Services to provide excellent service to our customers.
Schedule varies - must be available to work any hours including evenings and weekends.
Fast-paced environment-must have excellent organizational and communication skills.
Competitive hourly rate DOE.
Eligible for benefits package include medical, dental, vision, voluntary disability and additional life, 401(k), paid vacation, paid holidays.
Qualifications
Ideal candidates will have 2 - 3 years' experience in a similar role.
Must have knowledge of DOT regulations, particularly Hours of Service.
Computer literate, knowledge of Microsoft Office, Outlook and similar applications. Working knowledge of web based applications.
High school or equivalent education required. Associates degree in Business, Logistics or Hospitality preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equal Employment Opportunity Employer, Drug Free Workforce
$27k-33k yearly est. 2d ago
Dispatcher - Parts Delivery
Neely Coble Company
Dispatcher job in Nashville, TN
Velocity Vehicle Group (VVG) is a premium commercial brand medium to heavy truck dealership that offers the full-service experience for our customers, from an outstanding sales organization to highly skilled technicians to service your vehicle, and on demand parts. Our goal is to be your one stop shop experts for all truckers, owner operators, fleets and companies. This coupled with our Leasing and Rental business and our financial services business make VVG the leading Truck dealership.
Dispatcher, Parts Delivery Drivers - Nashville, TN
RESPONSIBILITIES
Scheduling deliveries and dispatching delivery drivers on a timely basis.
Ensuring that the right parts are delivered to the right customer order with precision, speed and courtesy.
Mapping out routes for deliveries that are as efficient as possible.
Tracking and analyzing the quality of delivery service using Delivery Management System.
Overcoming roadblock problems for customers and chart effective solutions.
Inspecting returned parts and cores and preparing them for return to the Distribution Center or manufacturer.
Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service.
COMPENSATION
: Hourly - up to $20.00
QUALIFICATIONS
Minimum 18 Years of Age High school diploma or equivalent.
Passion for delivering customer care.
Excellent verbal and written communication skills.
Keen sense for seeing, hearing and remembering part numbers and line codes.
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs.
Stamina to stand and walk for entire work shift.
Motivated team player able to thrive in a fast-paced environment.
Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment.
Valid Driver's License
This job description is intended to describe the general nature, complexity and level of work to be performed by employees assigned to this position, and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Qualifications
REQUIREMENTS
Three month's experience in customer and
delivery services.
Must be 21 years of age.
Must have a valid driver's license and be
insurable.
Must be able to lift 75 lbs.
Must have a High School Diploma or general
education degree (GED).
Pre-employment background and drug screen
required.
Compensation: up to $20.00 Hourly
Additional Information
OUR BENEFITS INCLUDE • Dental, Medical and Vision Coverage • 401K • Short-term, Long-term Disability and Life Insurance Coverage. • PTO • Direct Deposit
$20 hourly 2d ago
Dispatcher - Night Shift
Guardian Fleet Services
Dispatcher job in Nashville, TN
Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties
Provide customer service excellence with each and every call.
Politely answer emergency and non-emergency calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed.
Prioritize and organize calls according to urgency.
Providing customers with pricing information and respond to any queries they may have.
Maintain records and Process customer payments.
Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor.
Other duties as assigned.
Qualifications, Education, Experience
High School Diploma or Equivalent
Excellent communication and interpersonal skills.
Ability to answer multiple phone calls in a busy setting.
Ability to have a professional demeaner and phone etiquette.
Ability to address problems and requests by transmitting information or providing solutions to the team.
Ability to read and write in English.
Accurate data entry.
Computer literate.
Knowledge of Tow book software a plus!
Ability to work Days, Nights and Weekends
Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered:
Two medical plans
Two dental plans
Vision
Employer paid Life and AD&D
Voluntary Insurance plans
401(k) Plan
Short Term Disability
Long Term Disability
Holiday Pay
PTO
Employee Assistance Program
Sign on Bonus
Employee Referral Bonus
EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
$27k-36k yearly est. 60d+ ago
Shuttle Dispatcher
Chandler and Campbelle Investment Group
Dispatcher job in Nashville, TN
Job Title: Dispatch Operations Specialist
Employer: Chandler & Campbelle Investment Group Partner: ABM Aviation Job Type: Full-Time, On-Site Shifts: 12-Hour Shifts (Day/Night Rotation May Apply)
Position Overview:
Chandler & Campbelle Investment Group, in partnership with ABM Aviation, is seeking a highly organized and reliable Dispatch Operations Specialist to support airport shuttle and transportation services at Nashville International Airport (BNA). This position plays a critical role in managing real-time communication between dispatch and drivers, performing vehicle inspections, and coordinating safe and efficient transportation services.
The ideal candidate will possess strong communication and problem-solving skills, a valid driver's license with a clean MVR, and the ability to obtain and maintain a secure airport access badge.
Key Responsibilities:
Operate two-way radios to communicate with drivers regarding assignments, safety updates, and route adjustments
Conduct vehicle inspections alongside drivers using handheld digital devices
Safely transport drivers to and from secure airside locations as needed
Monitor and report vehicle and driver activity using GPS tracking systems
Provide timely responses to phone inquiries and coordinate dispatch schedules
Use Microsoft Office applications to:
Draft and distribute pass-down reports
Maintain dispatch logs and email communications
Learn to operate and support electric vehicle charging stations and fuel pump systems (Training provided)
Ensure compliance with all airport, TSA, and ABM safety standards
Qualifications:
Must have a valid driver's license and clean Motor Vehicle Record (MVR)
Must be able to pass a TSA/DHS background check and obtain an airport security badge
Prior experience in transportation, dispatch, or customer service roles preferred
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Strong verbal communication, time management, and organizational skills
Willingness to work 12-hour shifts and maintain reliable, on-site attendance
Ability to learn and support electric and fuel station systems through provided training
Additional Information:
This position is on-site at Nashville International Airport (BNA)
In-house training will be provided for specialized systems and airport procedures
Uniform and equipment will be provided in accordance with airport and company standards
About Chandler & Campbelle Investment Group:
Chandler & Campbelle Investment Group is a certified minority-owned business providing transportation, parking, and support services across airports nationwide. In partnership with ABM Aviation, we are committed to delivering excellence, safety, and efficiency in all operations.
$27k-36k yearly est. 60d+ ago
Dispatcher
Ambulnz 3.9
Dispatcher job in Goodlettsville, TN
Title: Dispatcher
Pay Rate: $20 - $24 per hour based on experience
Employment Type: Full Time
Schedule: Nights, 7 pm - 7 am
Benefits:
Competitive compensation and benefits package (with company contribution)
Flexible schedules
Paid time off
About Ambulnz by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Dispatcher Requirements:
Be a team player, as EMS is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards.
Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business.
Coordinate the Work and Activities of EMTs.
Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public.
Receive, prioritize, and dispatch calls in the CAD system.
Provide top tier customer service to medical facilities, the public, and our EMTs.
Gather patient billing information and appropriate billing signatures.
Roll up your sleeves and get things done!
Maintain professional demeanor in the office and while on the phone with customers.
Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities.
Intakes a large call volume, triages to determine appropriate level of care and coordinate transport.
Perform other duties as required or assigned.
Dispatcher Qualifications:
High school diploma or general education degree (GED)
Proven experience as a dispatcher in a relevant field (EMS/ Clinical background is preferred)
Tech-savvy with knowledge of computer aided dispatch software (CAD)
Fast typing (30 words/minute)
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
Preferred - Emergency medical technician training and certification
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
$20-24 hourly Auto-Apply 9d ago
Dispatcher
Docgo
Dispatcher job in Goodlettsville, TN
Title: Dispatcher
Pay Rate: $20 - $24 per hour based on experience
Employment Type: Full Time
Schedule: Nights, 7 pm - 7 am
Benefits:
Competitive compensation and benefits package (with company contribution)
Flexible schedules
Paid time off
About Ambulnz by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Dispatcher Requirements:
Be a team player, as EMS is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards.
Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business.
Coordinate the Work and Activities of EMTs.
Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public.
Receive, prioritize, and dispatch calls in the CAD system.
Provide top tier customer service to medical facilities, the public, and our EMTs.
Gather patient billing information and appropriate billing signatures.
Roll up your sleeves and get things done!
Maintain professional demeanor in the office and while on the phone with customers.
Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities.
Intakes a large call volume, triages to determine appropriate level of care and coordinate transport.
Perform other duties as required or assigned.
Dispatcher Qualifications:
High school diploma or general education degree (GED)
Proven experience as a dispatcher in a relevant field (EMS/ Clinical background is preferred)
Tech-savvy with knowledge of computer aided dispatch software (CAD)
Fast typing (30 words/minute)
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
Preferred - Emergency medical technician training and certification
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
$20-24 hourly Auto-Apply 9d ago
Dispatcher
Docgo Inc.
Dispatcher job in Goodlettsville, TN
DETAILS Goodlettsville, TN Posted 4 days ago Category Operations & Administration Employment Type Full time Type Regular Title: Dispatcher Pay Rate: $20 - $24 per hour based on experience Employment Type: Full Time Schedule: Nights, 7 pm - 7 am
Benefits:
* Competitive compensation and benefits package (with company contribution)
* Flexible schedules
* Paid time off
About Ambulnz by DocGo:
DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.
Dispatcher Requirements:
* Be a team player, as EMS is a team effort, and providers must provide necessary assistance to ensure system readiness and adherence to quality assurance standards.
* Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business.
* Coordinate the Work and Activities of EMTs.
* Conduct yourself in a courteous, helpful, and professional manner at all times when dealing with patients, co-workers, supervisors and or the public.
* Receive, prioritize, and dispatch calls in the CAD system.
* Provide top tier customer service to medical facilities, the public, and our EMTs.
* Gather patient billing information and appropriate billing signatures.
* Roll up your sleeves and get things done!
* Maintain professional demeanor in the office and while on the phone with customers.
* Dispatch ambulances to scheduled runs to ensure appropriate medical level of transport care to area facilities.
* Intakes a large call volume, triages to determine appropriate level of care and coordinate transport.
* Perform other duties as required or assigned.
Dispatcher Qualifications:
* High school diploma or general education degree (GED)
* Proven experience as a dispatcher in a relevant field (EMS/ Clinical background is preferred)
* Tech-savvy with knowledge of computer aided dispatch software (CAD)
* Fast typing (30 words/minute)
* Proficient in English (oral and written)
* Outstanding organizational and multitasking abilities
* Active listener with excellent communication skills
* Sound judgement and critical thinking
* Preferred - Emergency medical technician training and certification
EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.
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$20-24 hourly 6d ago
AUTOMOTIVE SERVICE DISPATCHER
Lexus of Nashville
Dispatcher job in Brentwood, TN
Job Description
AUTOMOTIVE SERVICE DISPATCHER - LEXUS OF COOL SPRINGS
Salary: $39K + Commission | Full-Time | Premium Brand Environment
Are you a natural at keeping things running smoothly under pressure? Do you thrive in fast-paced environments where efficiency and precision are key? Lexus of Cool Springs is looking for a Service Dispatcher to become the communication hub between our service advisors and technicians - helping us deliver the exceptional service our customers expect from a luxury brand.
This is a fantastic opportunity to build a rewarding career in a high-performance, customer-focused dealership.
Compensation & Benefits:
Base salary: $39,000 + commission
Health and dental insurance
Paid vacation days
Paid Lexus training
Vehicle reimbursement program
IRA match program
Christmas Club program
Closed every Sunday and all major holidays
What You'll Do:
Create and manage an efficient dispatch schedule that matches repair orders with the right technicians based on skill level and availability
Monitor and prioritize comebacks to ensure prompt resolution
Ensure complete, clear, and timely repair order documentation (including complaint, cause, and correction)
Maintain an up-to-date repair log and track vehicle progress throughout the day
Communicate job status updates and time/cost changes to Service Advisors and customers
Support technicians and advisors to ensure timely and accurate work
Maintain a professional appearance and uphold company standards
Take initiative with additional duties as needed
What We're Looking For:
Strong organizational skills and attention to detail - you thrive in a structured, fast-moving environment
Ability to communicate clearly and respectfully with techs, advisors, and customers
A proactive, results-driven mindset with a passion for customer satisfaction
Quick learner - especially when it comes to Lexus parts and service knowledge
Committed to supporting the service team in achieving top-level performance
Why Lexus of Cool Springs?
You'll be part of a respected, customer-first dealership where your expertise and drive for efficiency help shape the service experience. This role is ideal for someone who loves solving problems, keeping things on track, and being an essential part of a high-performing team.
Ready to take the wheel in a key role with a premium brand? Apply today and become part of the Lexus of Cool Springs team!
All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.
Job Posted by ApplicantPro
$39k yearly 28d ago
Dispatcher
ICEE 3.8
Dispatcher job in La Vergne, TN
At The ICEE Company, the World's #1 frozen beverage brand, our constant focus is to provide the best possible service and product offerings to our customers. The Dispatcher position is located ON-SITE at ICEE's La Vergne, TN Support Center. The Customer Service and Support department offers employees an energized and fast paced team environment. In this role you will engage directly with our customers and route and schedule field personnel to ensure ICEE's customer needs are met.
Currently hiring for the following shift:
Sunday to Thursday 8 AM to 5 PM
Wednesday to Saturday 8 AM to 7 PM
ESSENTIAL FUNCTIONS:
Set goals for performance and deadlines complying with the Company's plans and vision.
Run Daily reports for area Service Managers
Routing and scheduling of multiple Field Personnel daily
Handling priority accounts and managing work volume in each area
Calling Customer every day with updates and ETA's
Updating Filed Managers daily with new calls and priority calls that come in
Communicating with Field Personnel constantly on phones, emails, & PDA
Routing and re-routing calls sent to Technicians on minute's notice -Re-routing technician routes as needed throughout the day based on customer need.
Closing out high volumes of calls - Completing call verification process on all completed service requests to ensure proper billing.
Parts ordering and tracking daily for calls requiring follow-up
Manage Public call ins and email/contact appropriate field Director
Performs other duties as assigned by the Dispatch manager
COMPETENCIES:
Strong decision-making skills
Prioritize excellent time management to drive a positive and productive daily workflow.
Customer relations, interpersonal relationships, team relations, and service.
Excellent organizational and time management skills.
Must be a self-starter with the ability to lead a Service Region to accomplish team goals.
Great oral and written communication skills.
Proficient with all aspects of Microsoft Office (Word, Excel, PowerPoint).
Drive call center KPIs.
Ability to multi-task in a fast-paced department with the ability to follow through with each task given
Ability to work in a Team Environment and assisting fellow co-workers when needed
Ability to adapt to ongoing changes in procedures and policies
Able to process high volumes of work daily with a positive outcome
Strong knowledge in map reading with the understanding of routing calls
EDUCATION AND EXPERIENCE:
Prior role dispatching service techs with a minimum 1 to 2 years' experience is preferred.
Demonstrated problem-solving skills and analytical skills.
Excellent customer service skills, communication skills, and interpersonal skills.
Track record of meeting or exceeding department performance goals.
Pay from: $18.50/hour
Pay is commensurate with experience, education, skills, training, and certifications.
ICEE offers its Employees
Paid holidays, sick time and Paid vacation
Birthday Holiday (Must be used within Employee Birthday Month)
Medical, Dental, Vision Insurance
Employee Stock Purchase Program
Life Insurance
401 (k) Plan
…and much more!!!
…we're a Nationwide company that is rapidly expanding Globally. ICEE has offices in Canada and Mexico and has emerged into Australia, China, Central America, Europe, and most recently expanded into the Middle East.
EEO STATEMENT
ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.
$18.5 hourly 60d+ ago
Dispatch InsideSales
Craneworks, Inc. 3.6
Dispatcher job in La Vergne, TN
Job DescriptionDescription:
The Dispatch / Inside Sales Associate will communicate daily with customers and drivers. This individual will be responsible for monitoring on-time pickup/delivery of equipment. The Dispatcher serves as the main point-of-contact for company drivers.
Duties & Responsibilities:
Take incoming sales call and provide industry leading customer service.
Dispatch cranes for incoming and outgoing deliveries
Crane knowledge, logistics & load chart knowledge a plus
Familiar with DOT oversize/overweight permits
Microsoft Office skills experience: Excel, Word, Adobe and Outlook
Maintain and manage customer contact lists to include future follow up to grow revenue.
Ability to work individually in a fast-paced environment
Uses consistent business processes to achieve desired results
Develop and maintain customer relationships.
Work with outside sales force to gain new customers.
Work with outside sales force to maintain and grow existing customers.
Execute specific sales initiatives as they are developed.
Requirements:
Qualifications & Skills:
Proficient with Microsoft 365 including Microsoft Word and Excel.
Exceptional relationship-building skills
Strong ability to multitask in a fast-paced environment
Excellent interpersonal and communication skills
Strong customer service communication skills
Detail-oriented professional with good judgment
Ability to multitask and remain organized
Strong customer service communication
Visual Dispatch/Rentalman experience a plus
Familiar with 3D Lift Plan
Education & Experience
High School Diploma or equivalent
Bachelor's Degree preferred or relevant experience
License & Certification
Valid Driver's License
Working Conditions:
Work is performed in an office environment, equipment shop environment, or job site. Noise, fumes, and chemicals associated with a shop environment is expected.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 50 pounds
Must be able to climb on and off heavy mobile equipment safely
Regular and predictable attendance is required
Travel Requirements
None or infrequent
$25k-32k yearly est. 30d ago
Dispatcher Level II (Guarding)
Prosegur
Dispatcher job in Smyrna, TN
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.
Job Skills / Requirements
Duties and responsibilities included but not limited to:
Must answer phones as calls come into the Command Center.
Must transfer calls as calls come into the Command Center.
Must sign in visitors using our Visitor Management System.
Must create/Modify badge profiles to restrict access to the Facility.
Must monitor and respond to emails through the Security email drive.
Must monitor cameras at all times.
Must operate gate arms to restrict access to employee parking areas.
Must log patrols from Fire Brigades
Must monitor Officer traffic via radio.
Must take emergency calls and dispatch any active emergency.
Must monitor Simplex Fire Panel for any possible fires/water flow alarms.
Must review camera footage after incidents to gather information.
Will be required to Interact with client any and all customers.
Must maintain/distribute stock for central command supplies as well as truck gates.
Must answer call boxes at truck gates to allow traffic in and out during non-peak times.
Will be required to announce any pending weather alerts.
Must be prepared to set tones for Evacuation/Take Shelter/Active Shooter
License # 13022
#SERTN
Education Requirements (All)
High School Diploma/GED Equivalent
Certification Requirements (All)
Unarmed Security License
Additional Information / Benefits
Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, 401K/403b Plan, Weekly Pay
This is a Full-Time position 2nd Shift, Weekends.
$24k-31k yearly est. 6d ago
Telecommunications
Vp 3.9
Dispatcher job in Clarksville, TN
Telecommunications Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the telecommunications industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the telecommunications sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand telecommunications industry.
Even if you have no obvious prior telecommunications experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the telecommunications field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in telecommunications.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$24k-37k yearly est. Auto-Apply 60d+ ago
Dispatcher
Gray Line of Tn 3.8
Dispatcher job in Nashville, TN
Responsibilities include:
Coordinate scheduling of movement of the fleet and drivers to ensure efficient use of all vehicles and drivers.
Coordinate Charter and Sightseeing Services that operate on a daily basis.
Works with other departments including Charter Sales Team and Guest Services to provide excellent service to our customers.
Schedule varies - must be available to work any hours including evenings and weekends.
Fast-paced environment-must have excellent organizational and communication skills.
Competitive hourly rate DOE.
Eligible for benefits package include medical, dental, vision, voluntary disability and additional life, 401(k), paid vacation, paid holidays.
Qualifications
Ideal candidates will have 2 - 3 years' experience in a similar role.
Must have knowledge of DOT regulations, particularly Hours of Service.
Computer literate, knowledge of Microsoft Office, Outlook and similar applications. Working knowledge of web based applications.
High school or equivalent education required. Associates degree in Business, Logistics or Hospitality preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Equal Employment Opportunity Employer, Drug Free Workforce
$27k-33k yearly est. 60d+ ago
Automotive Service Dispatcher - Lexus Of Cool Springs
Lexus of Nashville
Dispatcher job in Brentwood, TN
Salary: $39K + Commission | Full-Time | Premium Brand Environment
Are you a natural at keeping things running smoothly under pressure? Do you thrive in fast-paced environments where efficiency and precision are key? Lexus of Cool Springs is looking for a Service Dispatcher to become the communication hub between our service advisors and technicians - helping us deliver the exceptional service our customers expect from a luxury brand.
This is a fantastic opportunity to build a rewarding career in a high-performance, customer-focused dealership.
Compensation & Benefits:
Base salary: $39,000 + commission
Health and dental insurance
Paid vacation days
Paid Lexus training
Vehicle reimbursement program
IRA match program
Christmas Club program
Closed every Sunday and all major holidays
What You'll Do:
Create and manage an efficient dispatch schedule that matches repair orders with the right technicians based on skill level and availability
Monitor and prioritize comebacks to ensure prompt resolution
Ensure complete, clear, and timely repair order documentation (including complaint, cause, and correction)
Maintain an up-to-date repair log and track vehicle progress throughout the day
Communicate job status updates and time/cost changes to Service Advisors and customers
Support technicians and advisors to ensure timely and accurate work
Maintain a professional appearance and uphold company standards
Take initiative with additional duties as needed
What We're Looking For:
Strong organizational skills and attention to detail - you thrive in a structured, fast-moving environment
Ability to communicate clearly and respectfully with techs, advisors, and customers
A proactive, results-driven mindset with a passion for customer satisfaction
Quick learner - especially when it comes to Lexus parts and service knowledge
Committed to supporting the service team in achieving top-level performance
Why Lexus of Cool Springs?
You'll be part of a respected, customer-first dealership where your expertise and drive for efficiency help shape the service experience. This role is ideal for someone who loves solving problems, keeping things on track, and being an essential part of a high-performing team.
Ready to take the wheel in a key role with a premium brand? Apply today and become part of the Lexus of Cool Springs team!
All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.
$39k yearly 60d+ ago
Dispatcher
City of Clarksville, Tn 4.1
Dispatcher job in Clarksville, TN
GENERAL STATEMENT OF JOB This is the first of four levels in the Public Safety Communications series. Incumbents receive incoming calls for police, fire, medical and other emergency assistance, and dispatch appropriate units via radio and telephone. Responsibilities may include receiving and responding to emergency and non-emergency calls from the public; dispatching emergency units; coordinating and relaying information; entering, updating, and retrieving information from the National Crime Information Center; and maintaining daily radio logs.
* PLEASE NOTE: THIS POSITION WILL REMAIN OPEN THROUGH OCTOBER 22, 2025, OR UNTIL FILLED.*
APPLICANTS MUST VISIT THE AMERICAN JOB CENTER AT 523 MADISON STREET SUITE B CLARKSVILLE, TENNESSEE 37040, TO TAKE A REQUIRED TYPING TEST. WALK-INS ARE WELCOMED, BUT CALLING IN ADVANCE TO ALERT THE CENTER OF WHEN YOU ARE COMING IS ENCOURAGED. THE PHONE NUMBER IS **************. APPLICANTS MUST HAVE A NET RESULT OF AT LEAST 35 WORDS PER MINUTE ON THE REQUIRED TYPING TEST. AN APPLICANT MUST BE REGISTERED WITH Jobs4tn.gov BEFORE VISITING THE AMERICAN JOB CENTER. PLEASE NOTE THAT IF THE APPLICANT HAS TAKEN A TYPING TEST AT THE AMERICAN JOB CENTER IN THE PAST 12 MONTHS, THIS MAY COUNT TOWARDS THE APPLICATION. THE APPLICANT WILL NEED TO OBTAIN A COPY OF THAT TEST FROM THE AMERICAN JOB CENTER.
THE AMERICAN JOB CENTER WILL GIVE A COPY OF THE RESULTS TO THE APPLICANT WHICH THE APPLICANT MUST THEN TURN IN TO SHEILA MICHAELS IN THE CITY OF CLARKSVILLE HUMAN RESOURCES DEPARTMENT, EITHER IN PERSON BY VISITING OUR LOCATION AT ONE PUBLIC SQUARE SUITE 200 CLARKSVILLE, TENNESSEE 37040, AND LEAVING A COPY IN AN ENVELOP WITH THE SECURITY STATION OF THE LOBBY, OR PREFERABLY BY SCANNING THE RESULTS AND EMAILING THEM TO: *************************************.
THE APPLICANT THAT DOES NOT COMPLETE ALL OF THE ABOVE STEPS, TO INCLUDE SUBMITTING AN APPLICATION AND TYPING ASSESSMENT, WILL NOT BE CONSIDERED FOR THE POSITION. IT DOES NOT MATTER IN WHICH ORDER THE APPLICATION OR ASSESSMENT ARE SUBMITTED.
APPLICANTS WHOSE APPLICATIONS ARE FORWARDED FROM THE HUMAN RESOURCES DEPARTMENT WILL BE CONTACTED BY A REPRESENTATIVE FROM THE CLARKSVILLE POLICE DEPARTMENT AND GIVEN A DATE FOR THE WRTTEN EXAMINATION.
APPLICANTS SELECTED FOR THE POSITION WILL BE REQUIRED TO WORK TWELVE (12) HOUR SHIFTS, WHICH COULD BE DURING THE DAY, NIGHT, ON WEEKENDS, AND/OR HOLIDAYS.
THE APPLICANT MUST BE AT LEAST 21 YEARS OLD TO APPLY AND BE CONSIDERED FOR THIS POSITION.
SPECIFIC DUTIES AND RESPONSIBILITIES
Essential Functions:
* Receives and routes telephone calls reporting situations and incidences of an emergency or life-threatening nature; questions caller and solicits information; receives and routes non-emergency telephone calls; maintains operational records and logs.
* Dispatches appropriate units to specific calls utilizing a radio console; tracks calls and notifies appropriate individual(s) of situations requiring their attention.
* Monitors the status and location of all public safety units.
* Enters, updates, and retrieves information from NCIC (National Crime Information Center).
* Performs other duties of a similar nature or level.
MINIMUM EDUCATION AND TRAINING
Education and Experience
* High school diploma or GED equivalent.
* No experience required.
License and Certifications
* Police/Fire APCO certification.
* National Incident Management System (NIMS).
* Communications Training Officer (CTO).
* National Crime Information Center (NCIC).
MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
Knowledge, Skills, and Abilities:
Knowledge of:
* Customer service principles.
* City geography.
* Computers and related software applications.
* Recordkeeping principles.
* Computers and related software applications.
Skill in:
* Providing customer service.
* Remaining calm in stressful situations.
* Operating multi-line phone systems.
* Using a computer and related software applications.
* Reading maps.
* Maintaining records and logs.
* Using a computer and related software applications.
* Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Additionally, the following physical abilities are required:
* Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
* Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
* Grasping: Applying pressure to an object with the fingers and palm.
* Handling: Picking, holding, or otherwise working, primarily with the whole hand.
* Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
* Kneeling: Bending legs at knee to come to a rest on knee or knees.
* Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
* Mental Acuity: Making rational decisions through sound logic and deductive processes.
* Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
* Pushing: Using upper extremities to press against something steady to thrust forward, downward, or outward.
* Reaching: Extending hand(s) and arm(s) in any direction.
* Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
* Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
* Standing: Particularly for sustained periods of time.
* Stooping: Bending body downward and forward by bending spine at the waist. It occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
* Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
* Visual ability 1: sufficient to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
* Visual ability 4: sufficient to operate motor vehicles and/or heavy equipment, both day and night.
* Walking: Moving about on foot to accomplish tasks, particularly for long distances or move from one work site to another.
The average dispatcher in Nashville, TN earns between $24,000 and $40,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Nashville, TN
$31,000
What are the biggest employers of Dispatchers in Nashville, TN?
The biggest employers of Dispatchers in Nashville, TN are: