Dispatch/Clerical (DSR) - Piscataway
Dispatcher job in Piscataway, NJ
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week. This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
911 Dispatcher - Non-EMT
Dispatcher job in Edison, NJ
Our team members are the heart of what makes us better. At Hackensack Meridian
Health
we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up on discrepancies on time. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership.
Responsibilities
A day in the life of a EMS Dispatcher II at Hackensack Meridian
Health
includes:
1. Receives and processes incoming and outgoing telephone and radio communication.
2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner.
3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations.
4. Complies with all local, state, and federal laws, regulations, and guidelines.
5. Records all requests for service through handwritten and computer entries.
6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions.
7. Dispatches units through radio, telephone, or other equipment provided, following established protocols.
8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly.
9. Maintains the status and location of all units and personnel.
10. Manages resource requests for large-scale incidents when requested.
11. Works with county Office of Emergency Management and NJ EMS Task Force representatives.
12. Communicate with and respond to requests from other dispatch centers.
13. Communicate and document all relevant information between the prehospital providers and receiving facilities.
14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate.
15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair.
16. Submits event reports as needed.
17. Validate documentation (e.g., PCS forms) following established protocols.
18. Other duties and/or projects as assigned.
19. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
2. Minimum of 1 year of customer service experience in a health care setting; or, 1 year of experience in dispatching law enforcement, fire department, or EMS services.
3. Excellent written and verbal communication skills.
4. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
1. Experience working with case managers and insurance providers.
2. Knowledge of county geo-political boundaries, major highways, and landmarks.
3. Working knowledge of the radio system and its components.
4. Working understanding of radio broadcast procedures.
5. Familiarity with FCC Rules and Regulations.
6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.
Licenses and Certifications Required:
1. BLS AHA Basic Health Care Life Support HCP Certification within 3 months of entering position.
2. Basic Tele-communicator Certification within 3 months of entering position.
3. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.
4. Certified in ICS 100 within 6 months of entering position.
5. ICS 200 Certification within 6 months of entering position.
6. Hazmat Awareness within 6 months of entering position.
Licenses and Certifications Preferred:
1. Emergency Medical Technician Certification New Jersey or Paramedics Certification.
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate Minimum rate of $28.26 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
Auto-ApplyDispatch Coordinator
Dispatcher job in Eatontown, NJ
Total Comfort Group is a nationally recognized leader in Mechanical, Electrical, Plumbing, and Project Management services. We specialize in servicing retail and commercial multi-site properties across the United States. Our commitment to excellence and rapid response makes us a trusted partner for clients coast to coast.
What You'll Do
As a Dispatch Coordinator, you'll be the heartbeat of our service operations-connecting clients, technicians, and internal teams to ensure smooth, efficient, and timely HVAC service delivery. You'll manage scheduling, resource allocation, and real-time problem-solving to keep our operations running at peak performance.
Key Responsibilities:
Act as the central communication hub via phone, email, and messaging platforms
Schedule and assign HVAC service appointments based on technician skillset, location, and client needs
Monitor technician availability, vehicle status, and equipment readiness to optimize dispatching
Maintain and manage on-call schedules, including first-call and standby coverage
Respond to emergency service requests and dispatch technicians promptly
Troubleshoot service delays and make quick decisions to maintain service quality
Deliver top-tier customer service by confirming appointments and providing real-time updates
Track technician certifications and ensure compliance with safety and industry standards
Review service timecards, work orders, and GPS reports for accuracy
Maintain and update the dispatch board and service database
Debrief technicians post-service to ensure quality and gather insights
Forecast workload 2-3 days ahead and follow up on pending work orders
Coordinate “Parts Pending” calls and schedule service upon part arrival
Conduct customer satisfaction surveys and “happy calls”
Log service invoices and forward payments to accounting
Keep detailed records of service requests, appointments, and technician activity
Support office, service, and operations managers with additional tasks as needed
What You Bring
Proven experience in dispatching, preferably in HVAC or service industries
Strong communication skills with a calm, professional demeanor under pressure
Excellent organizational and multitasking abilities
Familiarity with HVAC terminology and service procedures (preferred)
Proficiency in dispatching software and computer systems
Quick-thinking problem solver with sound decision-making skills
Commitment to safety, compliance, and customer satisfaction
Flexibility to work shifts and adapt to changing schedules
Why Join Us
Be part of a fast-growing national company with a strong reputation
Work in a dynamic, team-oriented environment
Opportunity to make a direct impact on service delivery and customer satisfaction
Competitive compensation and benefits package
Rahway Transportation Dispatcher
Dispatcher job in Rahway, NJ
We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule.
We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Responsibilities
Receive calls and record significant information
Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews and vehicles to appropriate locations
Monitor the route and status to coordinate and prioritize their schedule
Enter data in computer system and maintain logs and records of calls, activities and other information
Skills
Proven experience as dispatcher or relevant position
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English and Spanish (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgement and critical thinking
High school diploma
Dispatch Coordinator
Dispatcher job in Plainsboro, NJ
Job Description
Now Hiring: Scheduler and Dispatcher at Precision Garage Door Service
Schedule: Full-Time, Monday-Friday, In office | Department: Customer Service
As an Scheduler and Dispatcher , you'll play a critical role in our day-to-day operations-connecting with customers, coordinating with installers, managing job logistics, and keeping our schedule running like clockwork. If you enjoy solving logistical puzzles, providing top-notch customer service, and staying ten steps ahead, we want to hear from you!
What You'll Do
Coordinate Garage Door Installations
Identify ready-to-schedule jobs, review job details and tags, and assign them to installers based on region, difficulty, availability, and delivery schedules.
Communicate with Customers
Call customers to schedule installs, explain prep requirements, and review job notes. Keep records of conversations and follow up when needed.
Work Within Our Scheduling System
Use ServiceTitan to set appointment windows, assign jobs to technicians, and confirm schedules via email or text.
Stay Ahead of the Curve
Track delivery manifests, anticipate market needs, and manage out-of-market assignments to maximize daily efficiency.
What We're Looking For
Strong organizational and communication skills
Ability to confidently guide conversations and control scheduling flow
Comfortable using scheduling software (ServiceTitan experience is a plus!)
Detail-oriented mindset-understanding the impact of tags, locations, skill levels, and delivery logistics
Team player who's also self-motivated and proactive
Ability to prioritize under pressure and pivot as needed
Bonus If You Have:
Experience in dispatch, operations, or field service scheduling
Knowledge of garage door types, installation steps, or related services
Bilingual in English and Spanish (preferred, not required)
Why Work With Us?
Be part of a respected, nationwide brand with a strong reputation
Join a supportive and tight-knit team
Opportunity for growth and cross-training
Full benefits package, paid time off, and more
Make a real difference every single day!
Ready to schedule your next career move?
Apply today and bring your energy, excellence, and expertise to Precision Garage Door Service!
DISPATCH COORDINATOR
Dispatcher job in Linden, NJ
Job Title: DISPATCH COORDINATOR
FLSA/Grade: Non-Exempt/Hourly
Reports to: Transportation Manager Department: Transportation
Employment Type: Full-Time
The Dispatch Coordinator provides essential administrative support to the Transportation Department by maintaining accurate driver route records, filing reports, and handling internal and external communications. This role ensures smooth logistics operations through timely reporting, effective coordination, and the use of tools like Microsoft Office and Roadnet software. Reporting to the Transportation Manager, the Dispatch Coordinator is a key contributor to the efficiency and compliance of daily transportation activities.
Key Responsibilities
Maintain accurate and timely reporting of driver routes.
File weekly, monthly, and quarterly transportation reports with precision and organization.
Answer incoming telephone calls in a professional and courteous manner.
Organize workload to ensure all assigned tasks are completed within established timeframes.
Maintain and manage efficient physical and digital filing systems.
Generate and interpret reports using Road net software.
Perform a variety of administrative tasks to support transportation operations.
Communicate effectively with internal departments, senior management, and external customers.
Qualifications
Education:
High School Diploma or equivalent required.
Auto-ApplyANTICIPATED -TRANSPORTATION DISPATCHER- 2025-2026
Dispatcher job in Dover, NJ
ANTICIPATED -TRANSPORTATION DISPATCHER- 2025-2026 JobID: 1510 Transportation Date Available: 01/05/2026 Additional Information: Show/Hide The Dover Public Schools located in Morris County, NJ, a K-12 grade school district serving approximately 3,600 students, is seeking a motivated and dedicated individual for the anticipated full-time position of Transportation Dispatcher. This position shall assist in supervising the District's transportation department with a focus on routing, scheduling, as well as to serving as a school bus driver, as needed.
ANTICIPATED TRANSPORTATION DISPATCHER
DISTRICT
2025-2026
QUALIFICATIONS:
High school diploma required; Associates Degree preferred
Possess at least 3-5 years prior experience in school transportation, required
Possess Valid Commercial New Jersey's Driver's License with Class B, School Bus and air brake endorsements
Knowledge of state laws and regulations governing school bus construction, maintenance, and pupil transportation
Experience with Transfinder bus routing system
Practical knowledge of school bus driver's duties, ability to interact with drivers, district staff, and parents in a positive and a professional manner
JOB FUNCTIONS & RESPONSIBILITIES:
Assist with the daily operations of the pupil transportation system as it relates to day-to-day routes, field trips and athletic trips.
Provide driver coverage for daily requirements.
Assist with recording and scheduling Athletic and Co-Curricular field trips.
Assist with communication to parents and staff about any transportation concerns.
Assist the Transportation Supervisor with the development of bus routes and schedules for in-district routes using Transfinder.
Assist in maintaining all district-owned transportation vehicles and develop plans for preventative maintenance.
Assist in enduring effective communication among vendor personnel, the Transportation Office, schools and families with respect to daily transportation.
Perform other duties as assigned by the Transportation Supervisor and/or designee.
REPORTS TO: TRANSPORTATION SUPERVISOR
Compensation:
$55,000 - 66,000
Application Procedure:
Applications are being accepted on-line through Applitrack until the position is filled. In addition to completing all sections of the application, please upload a copy of your cover letter, resume, and Transportation Supervisor Certificate.
*******************************************
Dover Public Schools is an Equal Opportunity / Affirmative Action Employer, and all qualified applicants are encouraged to apply.
ANTICIPATED - Transportation Dispatcher
Dispatcher job in Englishtown, NJ
ANTICIPATED - Transportation Dispatcher JobID: 2197 Transportation/Dispatcher Additional Information: Show/Hide ANTICIPATED - Transportation Dispatcher Qualifications Include - * A minimum of 3 years' experience in the school transportation field.
* Good driving record and a valid class B CDL with P & S endorsement.
* School Transportation Supervisor Certificate (or willing to obtain).
* Knowledge of Versa Trans and Trip Tracker routing software/student database.
* Familiarity of the Freehold Regional High School District sending area preferred.
* The ability to plan, deal with the public, and other district personnel using tact, patience and courtesy is required.
* Must be available to withstand the demands of early morning/flexible hours and adverse weather conditions
* Knowledge of state laws and regulations governing school bus construction and, pupil transportation.
Salary - $41,900 - to be prorated based on start date
This is a twelve-month position and includes the following -
* Health benefits
* Sick, Personal and Vacation Days
Detail-oriented candidate that is able to handle large volumes of data entry and email interchanges daily is preferred.
Interested candidates must complete an online application at **************
WE ARE AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER -
in accordance with Board Policy 1530 and pursuant to N.J.A.C. 6A: 7-1.1
Transportation Dispatcher
Dispatcher job in Flemington, NJ
Transportation Dispatcher JobID: 1813 Support Staff - Non-Certificated/Transportation Date Available: Immediately Additional Information: Show/Hide In accordance with the provisions of Article XIV-B of the contract between the Flemington-Raritan Education Association and the Flemington-Raritan Board of Education, the following position is available:
Position:
Transportation Dispatcher (Anticipated)
Effective Dates: (Anticipated)
Immediately - 06/30/2026 - 12 Month Position
Job Goal:
To ensure the safe, efficient, and effective operation of the district's transportation services by coordinating daily bus schedules, routes, and driver assignments; maintaining clear communication with staff, parents, and schools; and supporting smooth transportation operations through accurate recordkeeping, timely problem-solving, and, when necessary, direct driving responsibilities.
Qualifications:
* High School Diploma or GED
* One-year of experience in transportation operations
* A valid New Jersey School Bus Driver's License of the appropriate class issued by the New Jersey Division of Motor Vehicles (passenger endorsement/school bus endorsement/air brake endorsement). This license must be maintained in good standing
* Effectively communicate with drivers via radio
* Knowledge of Transfinder transportation routing system
* Ability to schedule and organize work assignments to assure timely and effective completion
* Ability to work independently with minimal supervision
* Ability to establish and maintain effective working relationships with co-workers and the general public.
* General familiarity with fleet maintenance scheduling
Salary:
Salary range: $48,000.00 - $60,000.00
Benefits:
Eligibility for benefits is based on length of service and full-time employment status. Full-time staff are eligible for medical, prescription, and dental coverage. Paid time off includes sick, personal, vacation, and bereavement days.
Draft Job Description
Application Procedure:
Interested candidates must apply online at: Applitrack
Selection Procedure:
Only candidates of interest will be contacted for interviews.
EOE/AA
Dispatch Supervisor
Dispatcher job in Secaucus, NJ
Job Description
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Dispatch Supervisor supports local client operations on a day-to-day basis and manages paperwork/administrative controls to maximize efficiency. This role focuses on driver hiring conversions and driver retention while creating and controlling safety programs involving working with drivers and safety department.
This role is for the 3rd shift from 11:00PM to 7:00AM, Sunday to Thursday.
Duties and responsibilities:
Providing updates to customers on projects/goals/operational check in on pickups/deliveries
Participate in customer weekly/daily calls regarding performance and planning
Review potential changes and/or improvements with customer, validate internally with operations management team, and roll out changes/improvements to the many drivers and dispatchers involved.
Support driver hiring and start up initiatives by interviewing and processing drivers
Evaluate driver pools and driver capabilities for busy season/special projects
Manage equipment utilization of tractors and trailers assigned to fleet
Match driver candidates for capabilities that match service needs
Work through application questions and concerns
Coordinate Recruiting and Safety departments processing of applications
Review Problems from internal & external customers and resolve
Work with tools and infrastructure items like
SkyBitz, Platform Science, LYTX Drivecam
As400 reporting
Customer portals and online platforms i.e. Smartsheet
Work with administrative teams to complete orders/close out open billing items
Develop reporting tools to create processes for additional revenue streams. i.e. detention and bobtail billing
Perform other duties as assigned
Qualifications:
5-7 years of relevant dispatch experience
High school diploma or equivalent education
Advanced knowledge of AS-400 and intermediate computer skills
Relevant work experience in a logistics field, 1 year experience preferred
Proficient with Microsoft Word, Excel and PowerPoint.
Ability to work under pressure and meet deadlines.
Ability to communicate both orally and in writing with a wide range of people.
EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#NRSIND
Mobility Dispatch Supervisor
Dispatcher job in Newark, NJ
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.
A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location
The hourly wage for this position is $20.00/hr + quarterly incentives
What You'll Do:
Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
Oversee the team responsible for cleaning and preparing the vehicle fleet
Communicate consistently and frequently with location manager
What We're Looking For:
Experience in a leadership role, proven ability to coach and lead a team
Moderate in Excel and Microsoft Office
Thrives working in a fast paced environment
Values safety and organization
Excellent communication skills
Valid driver's license
Must pass a background check, MVR, fingerprinting
Must be 20 years of age or older
Flexibility in scheduling which may include nights weekends and holidays
Ability to drive process and organizational change
Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
Computer literate and detailed oriented
Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
Excellent organization, time management, delegation, and prioritization skills
Physical Requirements:
Able to communicate effectively
Able to lift and carry up to 50 pounds occasionally.
Able to sit and stand for extended periods.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan Options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyMedical Dispatcher
Dispatcher job in New York, NY
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Auto-ApplyEMS call Taker Dispatcher
Dispatcher job in New York, NY
Work Hours are 1pm-11pm weekdays and every other weekend.
Midwood EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
EMS Call Taker & Dispatcher Afternoon and Evening
Dispatcher job in New York, NY
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
Auto-ApplyService Dispatcher
Dispatcher job in Newtown, PA
Are you interested in taking your career to the next step with an industry leader? Do you have a knack for scheduling, organizing, and planning? Then we have a job for you! We are a leading home services provider and due to our continued growth we are looking for responsible and reliable individuals to serve as Service Dispatchers.
As a Service Dispatcher, you will be the person our customers rely on to get service when they need it! You will prepare records and distribute work orders to Service Technicians in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!
Responsibilities:
As a Service Dispatcher, you will use your communication and active listening skills to devise the most efficient solutions.
Specific duties include:
Scheduling service calls and providing work orders for Service Technicians according to urgency
Reviewing jobs in the service monitor to ensure they are dispatched and assigned as required
Communicating with other Dispatchers, Service Technicians and other departments
Requirements:
As a Service Dispatcher, you must be pleasant, professional and possess the ability to function equally well both independently and in a team environment. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
High School Diploma or Equivalent
1 -2 years prior dispatch experience preferred
Prior experience in a customer service setting a plus
Proven problem solving skills
Ability to work well in a fast paced environment
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Benefits:
As a Service Dispatcher, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. In addition, you may find opportunities for advancement to roles of greater responsibility with us.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
· Medical coverage (F/T staff)
· Dental coverage (F/T staff)
·Retirement Savings
·Plus more!
Build a rewarding career with an industry leader!
Apply now!
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
Valet Dispatcher - Driving
Dispatcher job in New York, NY
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
BASIC FUNCTION
As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys.
Responsibilities include but are not limited to the following:
Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
Secure and keep track of all guest vehicle keys
Accept and process valet fees (if applicable)
Answer the telephone using proper telephone etiquette
Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
Respond to customer questions/issues in a prompt and courteous manner
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager
Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
Help maintain the cleanliness of the area around garage office
Be on time for every scheduled work day
Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
Assist Supervisors and Managers with additional duties, as assigned
Qualifications
**This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.**
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred.
License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Customer Service Skills: Ability to effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $16.50 to $17.00 hr (+ tips)
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits:
Eligible
employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Dispatch/Clerical (DSR) - Piscataway
Dispatcher job in Piscataway, NJ
Job DescriptionSalary: $17-18/hour DOE + bonus potential
Company Profile:
Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company.
Job Overview:
In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision.
Responsibilities and Duties:
Provides administrative support for delivery operation.
Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions.
Answers a high volume of calls, screens calls, schedules appointments.
Heavy customer service and dispatching.
Route monitoring and communicating with delivery teams throughout the day.
Determine priorities and multi-tasks.
Maintains historical records by tracking and accurately recording information.
Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network.
Skills/Requirements:
Bilingual with Spanish a plus.
Excellent computer skills with experience using Excel and MS Office applications.
Data Entry Skills, Thoroughness, Organization, Attention to Detail
Excellent written and verbal communication skills.
Dependable, with a strong focus on customer service and time management.
High school Diploma or GED required.
Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available.
Hourly Rate: $16-$18/hour, DOE + bonus potential.
Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
911 Dispatcher - Non-EMT
Dispatcher job in Edison, NJ
Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up on discrepancies on time. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership.
Education, Knowledge, Skills and Abilities Required:
1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
2. Minimum of 1 year of customer service experience in a health care setting; or, 1 year of experience in dispatching law enforcement, fire department, or EMS services.
3. Excellent written and verbal communication skills.
4. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
1. Experience working with case managers and insurance providers.
2. Knowledge of county geo-political boundaries, major highways, and landmarks.
3. Working knowledge of the radio system and its components.
4. Working understanding of radio broadcast procedures.
5. Familiarity with FCC Rules and Regulations.
6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.
Licenses and Certifications Required:
1. BLS AHA Basic Health Care Life Support HCP Certification within 3 months of entering position.
2. Basic Tele-communicator Certification within 3 months of entering position.
3. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.
4. Certified in ICS 100 within 6 months of entering position.
5. ICS 200 Certification within 6 months of entering position.
6. Hazmat Awareness within 6 months of entering position.
Licenses and Certifications Preferred:
1. Emergency Medical Technician Certification New Jersey or Paramedics Certification.
If you feel the above description speaks directly to your strengths and capabilities, then please apply today!
174373
Minimum rate of $28.26 Hourly
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.
The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:
+ Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
+ Experience: Years of relevant work experience.
+ Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
+ Skills: Demonstrated proficiency in relevant skills and competencies.
+ Geographic Location: Cost of living and market rates for the specific location.
+ Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
+ Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.
Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.
In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
Service Dispatcher
Dispatcher job in Plainsboro, NJ
Job Description
We are seeking a highly motivated and organized Customer Service/ Dispatcher to join our team and contribute to our mission of delivering quality garage door solutions to our valued customers.
Precision Overhead Garage Door Service is the #1 garage door company in the US with over 100 locations in the country! Precision Door Tristate is a franchise that has been in business since 1999 and is the leading overhead garage door company in the tri-state area. We are headquartered in Northern NJ and have locations in NY (Long Island, Westchester & Hudson Valley) and Fairfield County, CT.
Customer Service/ Dispatcher Description:
Receive incoming service requests from customers, technicians, or sales representatives.
Efficiently schedule service appointments based on technician availability and geographic location.
Maintain clear and professional communication with customers regarding appointment times and any delays.
Confirm appointments with customers and provide estimated arrival times.
Input data into the dispatching software or system, ensuring data integrity.
Monitor and manage technician availability and workloads.
Handle emergency service calls promptly and effectively, dispatching technicians as needed.
Address scheduling conflicts, delays, or disruptions promptly and find suitable solutions.
Scheduling door estimates
Why Precision Overhead Garage?
Don't miss out on this incredible opportunity to kickstart your career with a thriving company.
We prioritize your health and future. Our Comprehensive benefits include top-tier medical, dental, and vision coverage, plus life insurance and 401k plan. Join our team and enjoy the security of working for a company that truly cares about you. We believe in work-life balance. Enjoy generous PTO including vacation, sick, and personal time.
Awesome perks including
:
Bonus opportunities
Paid Training
Company events
Breakfast and snacks.
Growth opportunity and career path
Customer Service/ Dispatcher Requirements:
Bilingual proficiency in English and Spanish is a plus
High school diploma or equivalent.
Previous experience in dispatching or customer service is a plus.
Strong organizational and multitasking skills.
Excellent communication and detailed oriented skills.
Proficiency in using scheduling and dispatching software.
Ability to work well under pressure and adapt to changing priorities.
Knowledge of the garage door industry is a bonus but not required.
Join our team and be a part of our mission to provide exceptional garage door services to our customers!
Medical Dispatcher
Dispatcher job in New York, NY
Job Description
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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