Dispatcher jobs in New Mexico - 23 jobs

Job Description . Answers all emergency 911 calls. Determines what type of emergency help is needed. Maintains contact with caller if necessary to relay information to responding emergency personnel and to assist caller in coping with the emergency. Interacts with caller in the event of an emergency to obtain medical information that can be relayed to responding personnel and to give caller emergency medical dispatch instructions until emergency medical personnel arrive on the scene. Dispatchers law enforcement personnel, fire and emergency medical personnel/units and keeps track of their location and all radio traffic to ensure their safety. Responds to officers' radio inquiries by accessing information from state and federal databases related to criminal history, vehicle identification and other related information. Must enter and provide accurate information (including proper identifiers) to law enforcement personnel on warrant inquiries from NCIC and other local files. Communicates with other law enforcement agencies within and outside of Lea County. Maintains permanent record of all radio traffic for all law enforcement, fire and emergency medical services incidents by entering information into computer as incidents occur. Answers all non-emergency calls when relevant city and county offices are closed. Interacts with callers to obtain information related to their concerns and either refers them to appropriate agencies or dispatches appropriate personnel from on-call lists. Answers administrative lines during normal working hours. Responds to requests for service at the customer service window. Monitors the National Crime Information Center (NCIC) for messages and communicates necessary information to law enforcement officers or other personnel as indicated. Also responds to NCIC messages as needed. Inputs NCIC information regarding all wanted persons, missing persons, stolen property, etc. Answers alarm lines: medical, intrusion and fire. Maintains proper working order of all equipment necessary in the performance of essential duties. Will keep work area clean and orderly to maintain a safe and professional work environment. Processes all records in accordance with policy, procedures and directives. Must be able to receive and transmit information accurately and calmly, even during emergency or stressful situations. Employee will be required to perform shift work, attend job-related meetings and training, and may be required to work irregular hours or overtime. OTHER DUTIES: May serve on various employee committees as required and assigned. The duties of the Emergency Communications Specialist are not limited to those set forth above. The employee will perform any and all functions, duties and assignments as given by a supervisor, consistent with ability, background and exper tise. MINIMUM QUALIFICATIONS: Education: High school diploma or GED required. Experience: One year in law enforcement, EMS or fire telecommunications preferred, but not required. Certifications, Skills and. Licenses: Ability to communicate orally and in writing in English; bilingual (English/Spanish) helpful. Computer literacy required, including the ability to use or learn to use telecommunications-specific systems such as NCIC, CAD, etc. Ability to type relatively error-free preferred. Must complete and be certified in CPR and first aid prior to admittance to the New Mexico Law Enforcement Academy for emergency telecommunications certification. Must be New Mexico Law Enforcement Academy certified within one year of employment. Must show ability to obtain NCIC and Emergency Medical Dispatching Certification as well. Valid New Mexico Driver's license.

Job Description HVAC Dispatcher At Robbins Heating & Air Conditioning, Inc., we take pride in the ability of our team to provide exceptional customer service and workmanship at great value. We use only high-quality equipment from leading manufacturers in the industry and we employ NATE-certified technicians whose expertise is matched only by their courteousness and professional demeanor. We are currently looking for an HVAC Dispatcher to join our Team! Primary Job Function: Responsible for coordinating, scheduling, and dispatching maintenance technicians to residential and commercial service calls. This role ensures timely response to customer requests, efficient routing of technicians, and accurate communication between customers, technicians, and internal teams. The dispatcher manages incoming calls, prioritizes work based on urgency, updates job statuses in the system, and supports the maintenance department in delivering exceptional customer service. Strong organization, attention to detail, and clear communication are essential, along with the ability to handle a fast-paced workflow. Pay Range: $18.00 - $26.00 per hour - Depending on Experience Work Hours: 8:00am - 5:00pm, Monday through Friday Benefits: Medical/Dental/Vision Insurance Paid Vacation Paid Holidays 401k Match Company Provided Uniforms Continuous Training Company Paid Certifications and Opportunities Company Outings such as, Summer BBQ and Family Christmas Party Provided Snacks and Drinks Twice a Year Bonuses Spiffs and Incentives Quarterly Team Breakfasts Birthday Celebrations Achievement Celebrations Tenure Incentives Required Qualifications: High school diploma or its equivalent Advanced customer service skills. Professional phone skills Ability to multi-task Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Computer skills Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience

AWP Safety Company, is North America's leading traffic control specialist. Our team of over 7000 professionals helps secure 2,000 work zones every day - ensuring customer crews, drivers, and our own teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Boston Marathon and the Super Bowl. Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency. Job Description Provide the highest level of customer service and satisfaction Communicate and interact with customers as well as internal team members to ensure proper order status, delivery arrangements, and service Receive any incoming customer service calls Schedule and coordinate all service calls and adjust drivers' daily schedules as required Monitor drivers throughout the day via the dispatch system Create the next day driver schedule ensuring customer needs are met Add new customer jobs and tickets to the computer system (TCR) Conduct job service checks for jobs that have been out for 30 days or more Complete a “final edit” of each job ensuring the ticket has all the required information for billing Interact and communicate in a professional and effective manner with all levels of employees, management, vendors, customers, and external partners Perform other functions as necessary or as assigned Qualifications High School Diploma or Equivalent 1-2 years of experience; or any combination of education, experience, and training that provides the desired knowledge, skills, and abilities Strong leadership skills to ensure drivers' compliance with direction and assignments Basic understanding of the geographical area and mapping programs to facilitate efficient routing Proficient with or able to quickly learn dispatch and record-keeping systems. Ability to work independently with little instruction and adapt to change at a fast pace and under pressure High integrity and a strong work concept Ability to perform multiple tasks effectively with a focus on timeliness and responsiveness. High degree of energy, self-motivation, and flexibility Proven ability to work collaboratively with others Excellent communication and time management skills Strong work ethic with a professional, positive attitude The hiring range for this position is $21-$24 per hour. The base pay offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. Additional Information Continuously sit, stand and/or walk Frequently talk, hear, and use hands Feel the attributes of objects, grasp, push, pull, and reach with arms or hands Occasionally lift up to 25 pounds Benefits-eligible 1st of the month following hire. All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness Company paid 50k in basic life insurance. Company paid LTD. Health Savings and Flex Spending Accounts Available 401(k) Paid Time Off & Paid Holidays AWP named one of America's Greatest Workplaces 2023 for Diversity AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Salary $23.39 Hourly Job Type Full Time DS Job Number 2025-00002 Department Police Department Division Communications Opening Date 01/02/2025 * Description * Benefits * Questions Hiring Incentive will be paid out in three equal installments. The Dispatcher dispatches law enforcement, fire, rescue and support services units to emergency scenes. They provide information to emergency personnel and emergency medical pre-arrival information to the caller as required. Education, Training, Experience, Certifications, Licenses and Registrations Education / higher education: High School Graduate or equivalent Minimum number of years of directly related experience: None Other requirements: Incumbents must be willing to work any days of the week (including weekends) and any hours of the day. Prior to applying, applicants must take & pass the city's standard typing test with results of 30 net WPM or greater in order to be considered for this position. Education and/or experience preferences: None Driver's License requirement: Infrequent Driver -- Regular Driver's License Required Endorsements: None Note -- For any driver, driving record must always meet City driving and insurability standards. Required certifications, licenses or registrations: State certified dispatcher Time given after hire/promotion to obtain certification or licenses: Must become a State certified dispatcher within one year. Preferred certifications, licenses or registrations: None Knowledge, Skills and Abilities Knowledge: Working knowledge of communications center equipment and software. Skills: Must be able to type rapidly and accurately enough to successfully perform data entry as necessary to accomplish the essential functions of the position (must test at or above 30 net WPM). Use of technology, equipment and software typically used in the office environment. Must have excellent verbal communications skills. Abilities: Must be able to act calmly and promptly in stressful situations. Ability to interact effectively and professionally with the public. Must be willing to work irregular hours, holidays and overtime as necessary. Must have the ability to learn essential communications center equipment including the computer aided dispatch system, radio, fax machine, copy machine, phone system and other word processing software. Ability to learn the County's general geographic area. Ability to occasionally lift and/or move up to 20 pounds. Must be able to multi-task. Interaction with Groups/Agencies/Entities: Internal: Works with Department staff and supervisors to ensure quality customer service. Maintains harmonious, courteous, and professional relationships, while fostering a collaborative teamwork environment. External: Works with other agencies throughout Sandoval County. Answers questions from the public or public officials. Presents a friendly courteous image for the City to the general public, visitors, and public officials. Works with vendors, contractors and other agency officials to resolve service issues in a courteous and efficient manner. Essential Functions The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned. * Receive and record incoming calls and radio transmissions. * Dispatch emergency units in response to emergency calls for service. * Provide concise and accurate information to appropriate emergency units. * Maintain accurate records of the location and status of all field units. * Assist callers in emergency first aid as prescribed in state-recognized emergency medical dispatch procedures. * Access information systems such as National Crime Information Center, New Mexico and National Law Enforcement Telecommunications System and local databases. * Provide emergency units with database information as requested. * Provide general information as requested by the public. * Perform general clerical duties as directed. To view a summary of benefits offered by the City of Rio Rancho click here. 01 Do you have a High School Diploma or equivalent? * Yes * No 02 Are you able to work a flexible work schedule that includes nights, weekends, holidays, and varying shifts? * Yes * No Required Question

Job Summary: The Dispatcher schedules drivers, assigns routes and resources such as vehicles and equipment, to efficiently manage traffic in operations. This position is responsible for internal and external customer communications, TMW entry and audit functions. Essential Job Functions: Schedules drivers for pick-up and delivery; selects most efficient routes for each driver Anticipates weather complications along routes and at the drivers destinations; communicates delays and route changes as necessary. Monitors drivers working hours to ensure compliance with federal and state laws and regulations Maintains phone contact with drivers and customers Answer the phone in a professional manner Communicates to drivers load estimated time of completion Correctly, accurately and timely enters load information into transportation management software (TMW) and sends trips to drivers over Peoplenet when applicable Ensures customer destination assignments are met, communicates variance Create and correctly communicate daily reports at shift change and to management Audits prior day loads, compares to load assignments, and communicates deviations, internally and externally Ensures drivers are following load assignments to local destinations Repairs error listing in TMW for billing and payroll and communicates corrections to respective departments Reports producer and customer inquiries promptly to management Other related duties as assigned Qualifications: Required: High School Diploma or equivalent Valid Driver's license in state of residency with acceptable driving record Must be able to pass a pre-employment drug test and submit to the company random drug and alcohol program Proficient in basic computer skills, Microsoft Office suite and Google Workspace Communicate effectively and professionally with all levels of internal and external staff Manage multiple tasks independently to meet deadlines Ability to adapt to changing schedules and priorities Ability to work any schedule including nights, weekends, and holidays Strong attention to detail and problem-solving skills Preferred: Knowledge of DOT, FMCSA regulations or the transportation industry Entry level knowledge of TMW software Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. Must be able to remain in a stationary position for extended period. This is mostly a sedentary office classification, although standing in outdoor work areas and walking between terminal, safety lane, and commercial motor vehicles (CMV) operating areas for short periods can be necessary. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator, and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach push and pull. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds. Work Environment: The duties of this job are performed in both an office environment, a commercial motor vehicle terminal environment, and outdoors, thereby experiencing some minor to moderate level of noise due to office/CMV equipment. Exposure to various climate conditions, fumes, dust, odors, oil/grease, and gasses. The Dispatch position will be on a night schedule.

Job Description Service Dispatcher Pro-Tech Air Conditioning and Heating, a locally owned and operated company, has been serving Santa Fe and the surrounding areas since 2008. We pride ourselves on our outstanding, prompt, and reliable services that will meet the unique heating and air conditioning needs of any family, individual, or business. Position Summary: In this role you will be working with our technicians managing their daily schedules, setting appointments, and offering services and products. You will also be responsible for providing any helpful information to our customers, answering questions, and responding to any complaints. You will be the front line of support for clients and customers to ensure that the customers are satisfied with products, services, and features. This is a fast-paced position requiring strong communication skills (verbal and written), solid computer skills, and the ability to self-manage while meeting performance expectations. Pay: up to $26 per hour - depending on experience Hours: Monday - Friday 7:30am - 4:30pm, some overtime may be required Required Qualifications: 3+ years of experience working in dispatching or customer service role Bilingual preferred but not required Geographical knowledge of service area or map reading skills Operate a multi-line phone system Strong data entry skills Ability to multi-task Highly organized and able to work independently Excellent customer service skills Exceptional written and verbal communication Knowledge with dispatch software - FieldEdge preferred Mechanical Aptitude and/or knowledge of HVAC Industry Proficient in Word, Excel, Outlook Data management skills Goal-directed Problem-solving ability **NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***

Job DescriptionDescription: Public Safety Call Takers are responsible for the intake and processing of incoming emergency and nonemergency telephone calls, follow up of active calls for service, entry and modification of warrants, temporary restraining orders, criminal trespass warnings and other duties as assigned. Requirements: • High School Diploma or G.E.D. • Must be 18 years of age at the time of hire • Valid Driver's License or State ID • Ability to pass established pre-employment skills testing • Must pass all background checks and pre-employment job-fit personality testing. • Must pass required hearing exam and drug screening. • Excellent verbal and interpersonal communication skills. • Ability to remain calm under pressure. • Excellent customer service skills. • Able to work both independently and as part of a team. • Professional telephone demeanor. • Excellent problem-solving skills. • Thorough and detail oriented. • Able to act and react quickly in response to received information.

For decades, Gandy Corp has been a trusted provider of high-quality products and services throughout Southeastern New Mexico. Our commitment to reliability, efficiency, and excellent customer service is the foundation of our reputation. As our operations continue to grow, we are seeking a detail-oriented and highly organized Dispatcher to join our team in Lovington, NM. The ideal candidate thrives in a fast-paced environment, communicates clearly, and ensures that service schedules, deliveries, and field operations run smoothly and efficiently. This is a key role that supports both our customers and our internal teams. Key Responsibilities Dispatching & Scheduling Coordinate daily schedules for service crews, drivers, and field personnel. Assign jobs based on workload, customer needs, and equipment/crew availability. Monitor job progress throughout the day and adjust schedules as needed. Ensure timely communication of route changes, delays, and updates to field staff. Customer Service & Communication Serve as the primary point of contact for inbound service requests and scheduling inquiries. Provide accurate information to customers regarding timelines, service details, and follow-up steps. Maintain a professional and friendly demeanor while handling customer concerns or changes. Operational Coordination Collaborate with operations, shop personnel, and management to ensure readiness of equipment and crews before dispatch. Track and document equipment movement, job completion times, and service requirements. Assist with work order generation, service tickets, and job documentation. Recordkeeping & Reporting Maintain accurate logs of dispatched jobs, completed work, and field activity. Update schedules, customer information, and work orders in company software systems. Provide regular reporting to leadership on dispatch efficiency, customer updates, and operational challenges. Operational Coordination Collaborate with leadership, drivers, and field teams to ensure smooth daily operations and ensure equipment and crew readiness. Track and document equipment movement, job completion times, and service requirements. Assist with work order generation, service tickets, and job documentation. Understand sequencing and resource needs for dirt work jobs; dirt-work experience required to dispatch crews effectively. Qualifications Essential Skills Several years of experience in the oil field. Experience as a dispatcher, scheduler, coordinator, or similar operations-support role (1-3 years preferred). Excellent communication skills with the ability to convey clear instructions to both customers and field teams. Strong organizational and multitasking abilities in a fast-moving environment. Basic computer proficiency, including scheduling software, spreadsheets, and digital work-order systems. Customer-service mindset with the ability to remain calm under pressure. Preferred Skills Bilingual (English/Spanish) is a plus. Knowledge of industrial, construction, transportation, or oilfield service operations. Experience working with dispatching tools, GPS tracking systems, or fleet management programs. Familiarity with equipment scheduling, service coordination, or field operations workflows. Benefits Competitive pay plus eligible for the company incentive plan. Retirement plan with company match. Supportive team culture at a company with a track record of success for more than 70 years. BONUS: $1,000 after 90 days of continuous employment. How to Apply Interested candidates should submit a resume online or in person at our Lovington, NM office. Please highlight your dispatch or operations coordination experience and share why you're excited to join a company that has been proudly supporting New Mexico industries for decades.

B Carlson Heating, Air Conditioning, & Plumbing: Since 1971, we've proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we've built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don't let this opportunity drain away-apply today! The Good Stuff: Medical, Dental and Vision Insurance Pet Insurance Employee Discounts 401k with 4% company match PTO, Paid Holidays, Paid Parental Leave Weekly Pay Job Duties: Organize & coordinate daily schedules based on call priority & technician ability Dispatch & debrief our technicians Monitor performance of service techs Communicate with customers in a timely & effective manner Understand sales goals & hold team accountable What you need: HS Diploma or GED 1+ year of dispatch experience, preferably dispatching technicians Proficiency with Microsoft Office or Google Suite Service Titan experience preferred High ability to multi-task and switch tasks quickly Excellent organizational skills

Your Role & Responsibilities Inform customers of unit prices, shipping details, anticipated delays, and any additional information needed by the customer after the placement of the original order. Check delivery tickets for changes or mistakes. Submit completed BOLs to the appropriate CSR; create millrun BOLs Perform order double checks. Performs all duties in strict accordance of company safety and environmental policies. Serve as backup in unloading inbound freight when a Driver is unavailable. Check inventory control and notify Facility Manager of orders that would deplete stock. Confer with sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments. Coordinate deliveries to maximize truck capacity and efficiency. Dispatch drivers providing complete instructions. Evaluate Drivers' performance. Monitors Drivers' DOT hours. Perform truck inspections with drivers on a weekly basis. Maintains ELD system, corrects errors and retrieves daily reports. Assist Facility Manager in the day to day matters of the facility. Manage the facility Intelex reporting system. Demonstrate and facilitate open and honest communication with the department and with employees at all levels of the company. Communicate regularly within the department on appropriate matters. Communicate with peer managers across the company. Related duties as assigned. Your Profile Education & Experience Ability to communicate effectively with others. Better than average written and spoken communication skills. Ability to making critically analyze, problem solve and offer solutions. Available to be on-call after hours, weekends and holidays. GED/HS Diploma 2+ years of related experience Our Offer We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential. Individual development, on-the-job training, and development programs designed to help our employees grow in their careers. Paid parental leave Education assistance program Employee assistance program Various healthcare plan options as well as 401(k) Brenntag and its subsidiary companies will provide equal employment opportunities to all applicants without regard to any category protected by federal, state or local law, including as applicable, applicant's actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression (including transgender status), gender (including pregnancy, childbirth, lactation and related medical condition), genetic information, military service, national origin, ancestry, citizenship status, age, veteran status, physical or mental disability, protected medical condition as defined by applicable federal, state or local law, political affiliation, marital status, membership in an employee organization, parental status, expunged juvenile record, or any other status protected by federal, state, or local law. Brenntag will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal, state, or local law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at accommodations@brenntag.com (phone, tty, fax, email, etc.). Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to ********************************** or view the poster at ********************************************** Contents/E-Verify_Participation_Poster.pdf. Brenntag TA Team

Job Class : EMERGENCY COMM. DISPATCHER Posting Start : 12/03/2024 Posting End : 12/31/9999 MINIMUM HOURLY RATE: $19.29

JOB STATUS: OPEN POSTING NUMBER: 00067143 SCHOOL YEAR: 2025-2026 CALENDAR: District Support / Full Year POSTING NUMBER: 00067143 TRANSPORTATION DISPATCH AND SUPPORT JOB DESCRIPTION: This is a re-advertisement. Previous applicants will still be considered and do not need to reapply. The Dispatcher coordinates the daily operations (driver, routing and vehicle activities) necessary to assure safe, on-time service and customer satisfaction. Maintain the highest level of ethical behavior with our customers, fellow employees and community we serve ESSENTIAL FUNCTIONS: * An individual in this role must be able to perform the following functions with or without reasonable accommodation: Generating and maintaining a master list of all routes and trips * Maintaining current, organized files on each route; ensuring that all files include information needed to describe the route, contract details, program details, school information, maps, vehicle and driver assignments, passenger lists, etc. * Assisting Drivers with routing directions and communicating special service requirements * Assigning activities and special trips to Drivers pursuant to established policies and procedures * Notifying the Student Transportation Department of all changes in route assignments, emergency situations, accidents, break-downs, or any other event disrupting service * Maintaining route compliance * Coordinating vehicle service schedules with Maintenance Supervisor to ensure uninterrupted service on assigned contracts * Maintaining current list of all available Cover Drivers and spare vehicles * Assigning Cover Driver to routes when regular Driver is absent * Coordinating emergency response network when there is a problem on a route. * Submitting required reports and paperwork to Location Supervisor in a timely manner * Encouraging compliance with district policies and procedures; discussing any breach of policy or procedure noted with Location Supervisor * Exercising discretionary judgment as necessary to ensure that routes and trips are performed safely and on-time * Becoming thoroughly familiar with the bus fleet assigned to the location * Ensure appropriate, accurate routing materials are developed and available to the Drivers * Monitor on-time performance. * Document and manage customer or employee complaints. * Prepare and submit requires reports in a timely manner. * Help train or test new driver candidates. * Other duties as assigned. PREFERRED KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: * Knowledge of routing and local area / streets * Proficient in the use of computers, Microsoft Office applications such as Word, Excel, Outlook; and Transportation applications or other routing software. * Excellent interpersonal skills with well-developed written and verbal communication skills * Mapping and routing skills * General math skills with strong attention to detail * Ability to work in a consistently fast-paced environment * Well-developed multi-tasking skills and time / priority management skills * Bilingual preferred. REQUIREMENTS: * High School Diploma or equivalent required. Associates Degree preferred. * Minimum of 6 months experience in a driving position. Bus driving position preferred. * Current Commercial Driver's License with Air Brake, Passenger, and School Bus Endorsement or obtained within 60 days. * SBDI or State Examiner certifications obtained within 1 year CONTACT INFORMATION: Contact: Eev Ficklin at / ******************* APPLY TO: Please apply at *********** and submit a District Support application. A cover letter, resume and any other supporting documents MUST be submitted prior to 4:00 PM on the closing date of the advertisement for your application to be considered complete. The cover letter and resume are considered valid for one year from the submission date. ADDITIONAL INFO: GRADE / LEVEL: DSN 7 SALARY: $42,013.70 DAYS: 256 HOURS: 8 START DATE: 11/03/2025

Answer incoming emergency and non-emergency calls using a multi-line phone system; screen, evaluate, provide assistance, coordinate and disseminate critical information via specialized computer and communication systems, and/or refer calls to the appropriate person/department; perform multiple activities simultaneously by responding to communications and events while maintaining precision, accuracy and swift response times; work in a team setting while receiving training and coaching from various sources; complete NCIC checks and perform other technical tasks related to the assigned area of responsibility. This is a safety sensitive position subject to random drug/alcohol testing. Telecommunication Operator I C1 (Non-Certified) $24.36 - $25.60 Hourly Telecommunication Operator I C1C (Certified) Possess a valid New Mexico Department of Public Safety Telecommunicator Certification $26.36 - $27.60 Hourly s are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED; and Combination of two (2) years of data entry, multi-line phone or customer service experience. Processing public service calls in a law enforcement, open space or fire agency is preferred. ADDITIONAL REQUIREMENTS: Must possess a valid certified typing test issued by a state agency, county agency or an accredited educational institution with a minimum score of forty (40) net WPM. The typing test must have occurred within the last 12 months. Local typing tests may be taken Monday - Friday 8am to 3:30pm at the following locations: NM Workforce Connection, 501 Mountain Rd NE, Albuquerque, NM 87102 OR Sandoval Workforce Connection, 301 Rail Runner Ave, Bernalillo, NM 87004. Must pass Drug Test, Hearing Test, Criminal Records check, and Background check. Must pass CritiCall computer-based assessment. Must be able to work holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Possession of National Incident Management System (NIMS) Certification preferred. Possession of National Crime Information Center (NCIC) Certification within six (6) months from date of hire. One (1) year probationary period is required for this position. For Telecommunication Operator I C1 (Non-Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification within one (1) year from date of hire. For Telecommunication Operator I C1C (Certified): Possession of a New Mexico Department of Public Safety Telecommunicator Certification. Please click here for more information before applying. Preferred Knowledge * Rules and regulations governing the operation of communications radio transmittal and receiving system * Emergency communications procedures and rules * Principles and procedures used in operating 9-1-1 systems * Principles and procedures of records keeping * General law enforcement codes, practices and methods * Effective decision making/problem solving based on a limited amount of information in crisis or emergency situations * Basic computer systems and modern office equipment * Methods and techniques used to search computer databases and obtain information * Basic radio broadcasting and communications procedures and rules * Pertinent Federal, State and local laws, codes and safety regulations * City geography Preferred Skills & Abilities * Draw reasonable conclusions from information that may be conveyed by citizens in a disjointed manner * Operate emergency communication systems * Work under pressure, exercise good judgment and make sound decisions in emergency situations * Effectively communicate with and elicit information from citizens in traumatic or crisis situations * Perform multiple tasks simultaneously * Maintain an accurate typing speed of forty (40) WPM * Operate a computer terminal, teletype and other office equipment * Read a City map * Communicate clearly and concisely, both orally and in writing * Perform the essential functions of the job with or without reasonable accommodation * Maintain security and confidentiality of information * Establish and maintain cooperative working relationships with those contacted in the course of work * Maintain records, files and logs * Interpret and explain city policies and procedures * Respond to requests and inquiries from the general public * Maintain mental capacity and alertness, which allows for effective interaction and communication with others * Maintain physical condition appropriate to the performance of assigned duties and responsibilities * Maintain effective audio/visual discrimination and perception to the degree necessary for successful performance of assigned duties * Memorize, retain and accurately recall information and codes * Maintain emotional control and work effectively during crisis situations or extremely stressful conditions

Under direct supervision of the Support Services Sergeant or Supervisor this position receives and transmits communications for Police, Fire and Ambulance operations. Operates computer equipment, and Computer Aided Dispatch Systems. This position works one of three eight-hour shifts, including weekends and holidays, with a forty-hour duty week. This position has been classified as a safety sensitive position and is subject to our drug testing policy to include pre-employment, random, reasonable suspicion and post-accident for the following prohibited substances: marijuana, amphetamines, opioids, phencyclidine (PCP), and cocaine, as well as any drug not approved for medical use by the U.S. Drug Enforcement Administration or the U.S. Food and Drug Administration. * Receives inquiries, complaints or emergency calls by telephone or radio. * Screens calls determining need for assistance or information. * Determines appropriate authority to which call should be relayed. * Coordinates all Police, Fire and Ambulance and other emergency request relaying instructions to appropriate emergency unit. * Maintains records and logs of calls taken and radio dispatches made. * Records calls broadcast and complaints received. * Transmits and receives messages between divisions of the City and other Law Enforcement and Emergency agencies. * Monitors silent alarm systems to detect illegal entry into protected establishments. * Operates Teletype terminal to send and receive messages. * Inputs data into computer to log all calls for service for use during police shift briefings. * Updates and processes warrants. * Monitors NAWAS telephone and various radio frequencies of emergency response units. * Operates Dictaphone to change and store logger tapes. * Updates call out lists on Detectives, sheriffs, Traffic Units, Street Divisions, District Attorney, State Police, and Wreckers. * Will be required to work weekends and Holidays. * Requires a high school diploma or equivalent. * One year of work experience in dispatching or office experience, including phone-public contact is preferred. * Must be at least 18 years of age. * Type 30 words per minute with a high degree of accuracy preferred. * Must have no convictions of a felony or other crime involving moral turpitude. * Due to the requirement of this position to handle crisis situations, incumbents must be free of any physical, emotional or mental condition, which might adversely affect their performance of dispatch duties. * For insurance purposes, must be bondable. * Must obtain certification as an Emergency Dispatcher by the New Mexico Law enforcement Academy within one year from date of employment. * Experience in the operation of computers and communications equipment is preferred.

A Dispatcher works under the general supervision of the Campus Police Chief or his designated representative. Dispatchers must be reliable, dependable and trustworthy as much confidential information is handled on a daily basis. Duties And Responsibilities Serves as receptionist at Campus Police Headquarters; Monitor a 24 hour fire and camera system; Maintain case numbers issued out and keep fire logs; Serves as telephone operator for the University after normal working hours; Maintains an accurate status of all field units; Monitors various radio frequencies; Maintains a telephone and radio log and reacts to telephone requests; Initiates preparation of the Offense/Incident/Accident reports and other clerical tasks; Receives information and dispatches assignments to various field units concerning reported incidents of a criminal nature and/or requests for services; Keeps the Shift Commander or Field Supervisor informed of all pertinent information; Monitors and receives by radio, telephone, or via in-person walk-ins, information relative to the security and good order of the campus and surrounding areas; Will operate the radio and telephone system to communicate that information to field officers, and other officials and agencies; Compile information as requested by Field Officers and Superiors, and perform such functions as typing, filing and other clerical duties relating to the compilation and maintenance of the Radio Service Log and other related informational files; Perform other job-related duties as assigned; Maintain regular attendance Maintain a working personal telephone number Physical Demands Sitting…………………………………..Frequently Standing………………………………Occasionally Walking……………………………….Occasionally Bending………………………………Occasionally Squatting…………………………….Occasionally Climbing……………………………..Occasionally Kneeling……………………………..Occasionally Lifting up to 20 pounds…………Occasionally Lifting greater than 20 pounds…………………………..Seldom Repetitive hand motion *Prolonged use of computer Preferred Qualifications *Certified Telecommunicator

Application review will be conducted as determined by the Mesilla Valley Regional Dispatch Authority (MVRDA). A telecommunicator or 911 dispatcher receives incoming calls and assists in dispatching appropriate personnel and equipment to calls for service from the public which can be emergent or non-emergent. Environmental Factors: Work is performed in a standard office environment with high noise levels, and low or dim lighting. Physical Factors: Light physical demands, mostly desk work and long periods of time sitting down. Manual Dexterity & Hand Coordination - Requires the ability to type, use a mouse, and operate office equipment (printers, scanners, telephones). Vision Requirements - Must be able to read computer screens, printed materials, and digital documents. Hearing & Speaking Ability - Must be able to communicate clearly in person, over the phone, and via video calls. Work Situation Factors: Position involves competing demands, performing multiple tasks, working to deadlines Regular work beyond normal business hours, including weekends and most holidays. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and Mesilla Valley Regional Dispatch Authority policies. DRUG AND HEARING TEST IS REQUIRED. MUST PASS CRIMINIAL BACKGROUND CHECK Full-Time; regular; non-exempt. For more information, please contact Jennifer Gorham at 647-6803 or via email at ************. * Operate radio broadcasting and receiving equipment, navigate emergency dispatch platforms, and operate multi-line call handling equipment. * Must be able to speak clearly, work under stress and make decisions. * Operates dispatch radio consoles and other communications equipment to receive incoming calls for assistance, and dispatched personnel and equipment to scene of emergency. * Questions the incoming caller to determine the nature of the problem in addition to type and number of personnel and equipment needed in accordance with prescribed procedures. * Utilizes call handling equipment to receive incoming emergency and non-emergency calls. Determines the nature of the situation and follows standard procedures to gather and record essential information. * Inputs call information into the Computer-Aided Dispatch (CAD) system. While Call-Takers do not dispatch units, they may need to coordinate with en-route resources on the phone while coordinating this information through a public safety telecommunicator. * Utilizes CAD software to input and manage calls for service. Although not responsible for monitoring unit status, familiarity with unit activity may be necessary when coordinating information. * Works mandatory and voluntary overtime as needed, subject to operational requirements. * Uses Emergency Medical Dispatch Software While receiving medical-related calls and provides instructions guiding colors through pre-arrival instructions until emergency personnel arrives. * Handles law enforcement, Fire & EMS-related calls, gathering information and ensuring that the necessary details are relayed to public safety telecommunicators. * Utilizing public safety technology systems or navigating dispatch platforms * Types of calls received by a 911 call taker include, but are not limited to: * Emergency Calls: Vehicle accidents, medical emergencies, fires, crimes and progress, domestic disturbances. * Non-Emergency Calls: Noise Complaints, animal control issues, property damage reports, welfare checks. * All duties and responsibilities are performed following agency protocols, policies, procedures, and the established standards set forth by the Mesilla Valley Regional Dispatch Authority (MVRDA). Equivalent to a high school diploma. Prefer one (1) year of experience in communications operations, such as a 911 call taker, or emergency dispatcher. Experience in the use of computer terminals and/or multi-line telephone systems is desirable. 30 words per minute typing proficiency. A combination of education, experience, and training may be applied in accordance with MVRDA policy. LICENSE AND CERTIFICATIONS: NMLEA Police Radio Dispatch Certification, Public Safety Telecommunicator Certification, NMCIC and NCIC Certification, Priority Dispatch Certification, and American Heart Association CPR Certification. (All required certifications must be obtained within 6 months of the hire date with the exception of the NMLEA Public Safety Telecommunicator Certification which must be obtained within 12 months of hire date). Form DD-214 Honorable Discharge, if applicable, and valid NM Class D Drivers License or equivalent issued by another state, as a requirement for various certifications. Considerable Knowledge of: · Proficient in basic computer skills and record-keeping practices, demonstrating an ability to navigate various software applications relevant to emergency dispatch operations, Capable of engaging in adult-level training with professional reading and writing abilities, Strong interpersonal skills, enabling effective collaboration and fostering a respectful and courteous environment with coworkers, supervisors, and the public who may at times be distressed or irate, Experience operating modern technology, including multi-line telephone systems and emergency response software preferred. Ability to: Ability to speak clearly and articulate instructions under stress, demonstrate sound decision-making skills in high-pressure situations, Capacity to work independently with minimal supervision while being a team player, contribute positively to a supportive work atmosphere, Availability for mandatory overtime as needed, with the flexibility to work additional shifts when Skills in: active listening, clear communication, multitasking, emotional resilience, solid decision-making and good problem-solving skills, great attention to detail, empathy and compassion for others, a good sense of technical abilities and be able to adapt in an unpredictable, high-stress environment.

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Dispatcher (Part-Time) - Mountain Operations Base Pay: $20 per hour Employee Type: Hourly non-exempt Job Category: Seasonal Part-Time for winter ski season Leadership Responsibilities: This position will not have any direct reports however it is a critical role for the overall leadership of Mountain Operations Required Certs or Licenses: Valid driver's license Attendance: Reliable, predictable, punctual and in-person attendance is an essential function of this job. Due to the resort nature of our business, applicants should expect to work weekends and holidays. Estimated start date: December 1 st , 2025 Minimum Age: 21 Typical Shift: 2-3 days per week (most likely weekdays), 7am-5pm shifts Environment: This job is performed inside the dispatch room of Summit Patrol. In order to get to and from that location you will have to ride the chairlift or utilize a snowmobile which comes with exposure to outdoor weather conditions. Employee Housing: ************************************************************* Employee Benefits: ************************************************************** Job Summary: This Job Summary is intended to be a broad description of duties. You will be expected to carry out all responsibilities and tasks asked of you. The Mountain Operations Dispatcher is responsible for the dispatching of resources and communications for the entire Mountain Operations Team. This person is “the voice of Angel Fire Resort Mountain Operations”. Essential Duties and Responsibilities include the following. Other duties will be assigned. Monitoring and recording all radio traffic Answering the dispatch phone Authorizing lifts to start loading passengers every morning Keeping records of warnings issued, tickets pulled, etc. for skiers that violate rules Keeping track of all resources at all times - people and vehicles Enforcing preferred routes of travel for all vehicles Dispatching patrol resources for injured skiers (10-50's) and courtesy rides (10-14's) Dispatching patrollers to daily stations (slow signs, sweeps, traffic control, bump, FA1, etc.) Dispatching patrollers to perform snow safety work and documenting Communicating directly with EMS over the phone and radio to coordinate transfer of care Coordinating and communicating operational changes based on weather Dispatching Security to incidents where they are needed Dispatching the appropriate leadership employees to incidents Dispatching incident investigators to incidents that require an investigation Coordinating and communicating Lift Evacuations and Lift Closures (mechanical and weather related) Coordinating and communicating Search and Rescue operations Coordinating shuttle transportation for weather related closures of chairlifts (wind hold and lightning) Dispatching groomers and snowmakers to areas in need of work Coordinating guest relations (vouchers) for lift incidents (evac, mechanical delay, etc.) Working with the leadership team to develop scripting and protocols to follow for the dispatching of anticipated incidents Sending “everybody” emails and Senior Staff texts as necessary Training departments on proper radio communication Obtaining the grooming report and updating trail status info on website Making a Daily Operations Update announcement over the radio every day at 3:30pm Qualifications: Prior experience as a dispatcher is not required. You will have the opportunity to learn the position from the ground up as long as you are able to take the initiative to get yourself up to speed quickly, take ownership of the position, possess excellent attention to detail, self motivate, and develop strong relationships with all of the mountain operations personnel. Other skills and abilities: Must be able to quickly learn the mountain including all trails, access points, roads, intersections, landmarks, etc. to a very high level of detail in order to effectively dispatch resources to specific locations. Ability to thrive in a high stress work environment where multiple forms of communication have to be juggled at the same time Ability to communicate extremely effectively in person, over the phone, over email, and with two-way radios Tone of voice must be positive, calm, and consistent regardless of how busy or stressful the operations become Ability to get along with everyone, positively influence others, lead effective trainings, and earn the respect of all team members Ability to troubleshoot and repair 2-way radios is preferred but not required About Angel Fire Resort: Angel Fire Resort is a top year-round mountain resort destination in New Mexico. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests and visitors-including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more.

Full-time Description Public Safety Call Takers are responsible for the intake and processing of incoming emergency and nonemergency telephone calls, follow up of active calls for service, entry and modification of warrants, temporary restraining orders, criminal trespass warnings and other duties as assigned. Requirements • High School Diploma or G.E.D. • Must be 18 years of age at the time of hire • Valid Driver's License or State ID • Ability to pass established pre-employment skills testing • Must pass all background checks and pre-employment job-fit personality testing. • Must pass required hearing exam and drug screening. • Excellent verbal and interpersonal communication skills. • Ability to remain calm under pressure. • Excellent customer service skills. • Able to work both independently and as part of a team. • Professional telephone demeanor. • Excellent problem-solving skills. • Thorough and detail oriented. • Able to act and react quickly in response to received information. Salary Description $18.09 / hour