Dispatcher jobs in New York

Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65,000-75,000 anually. This is a salaried position. Benefits include: * Paid Time Off + 8 company paid holidays * Medical, Dental and Vision insurance options for Employee and Family * Disability & Life Insurance Packages * Competitive Retirement Plan * Tuition Reimbursement - available to FT employees with 1 year+ of service * Employee Assistance program (EAP) * Additional supplemental offerings and discount programs * Employee Referral Program Responsibilities * Answer phones and receive requests for service, quotes and installation. * Confirm with customer scheduling of work. * Track progress, check work status of field technicians to ensure the timely servicing of customer orders. * Schedule, route and assign work to shop service technicians. * Opens and update work orders. * Analyze customer problems and prepare reports and problem logs as requested. * Assists in time card entries, reviewing, closing and invoicing work orders. * Maintains customer files. * Passes on lead for work to other departments. * Communicates with the credit department to ensure financial needs are met. * Maintain a professional and proper personal appearance at all times adhering to company policy. * Flexible to work after hours when needed to meet customer needs. * Performs related duties as assigned. * Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. * High school diploma or (GED) equivalent, with college or trade school preferred. * Proficient in the use of a computer and related software (Word, Excel, etc.). * Strong written and verbal communication skills. * Strong problem solving skills and be detailed oriented with a high level of accuracy. * Basic math skills. * Ability to perform duties with a sense of urgency, exceeding customer expectations. * Ability to work with minimal supervision. * Excellent organizational skills. * Must be able to work in a dynamic, fast paced service environment. Preferred Skills and Competencies * Power Generation or Marine service/maintenance knowledge a plus This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. This is an exempt level position. Position Summary: The Transportation Dispatcher will perform many administrative functions in their interaction with truck drivers, as well as internal and external customers. The work schedule for this position will be second or third shift and cover holidays and weekends. Job Responsibilities: Manage a high volume of incoming calls and respond appropriately to plants and customers Tracking goals Retrieve Driver/HOS information using the Dispatch System Communication with truck drivers, as well as internal and external customers Make decisions regarding coverage for breakdowns and delays Effectively manage customer add-ons Coordination of replacement driver for driver call offs Create and distribute the driver schedule daily Willingness to work additional hours to cover vacations, as well as flexibility to cross train for multiple positions Additional Qualifications/Responsibilities Job Requirements: Ideal candidate should possess strong people and problem solving skills with the ability to multi-task Completion of some college level courses with a bachelor's degree preferred Possess excellent communication skills, customer service skills, as well as a motivated personality with a willingness to take initiative Proficient in the use of a computer with experience using Microsoft Word, Outlook and Excel preferred Flexibility to work additional hours is required to cover vacation time of a team members Must be able to hear and speak clearly; read, comprehend and communicate, orally and in writing in order to effectively communicate in person or by phone. Position requires sitting for prolonged periods of time, heavy phone use; standing, bending, kneeling and operating a keyboard ADM requires the successful completion of a background check. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The pay range for this position is expected to be between: $55,100.00 - $81,000.00 Benefits and Perks Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including: Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable). Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection. Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares). Additional benefits include: Paid time off including paid holidays. Adoption assistance and paid maternity and parental leave. Tuition assistance. Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs. *Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

Full-time Description Dispatch/Service Coordinator We are seeking a detail-oriented and proactive Dispatch Service Coordinator to join our team. In this role, you will be responsible for managing service vehicle scheduling and routing to ensure smooth and efficient operations. Your effective communication and organizational skills will be essential in coordinating dispatches, providing drivers with timely information, and maintaining excellent service standards. Key Responsibilities: - Oversee vehicle scheduling and routing to optimize operational efficiency - Dispatch vehicles as needed, communicating assignments clearly to drivers - Provide timely and accurate information to drivers throughout their shifts - Answer phone calls and respond to inquiries during business hours - Complete invoicing for all completed service calls, ensuring accuracy and timeliness Join our dynamic team and contribute to a well-organized, customer-focused transportation operation. We offer a collaborative work environment, opportunities for growth, and comprehensive benefits to support your professional development. Requirements Skills and Qualifications: - Must be 18 years of age & have a valid driver's license - Experience in transportation, logistics, or dispatching roles - Strong organizational and time-management skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - Proficiency in basic computer applications and invoicing software Salary Description $18 - $24 per hour

This is a communications position in the Emergency Communications Department involving the use of a computer terminal, radio, and telephone equipment for the efficient relay of information and dispatch of personnel and equipment used in the protection of life and property. 911 Dispatcher I differs from 911 Telecommunicator in that the Telecommunicator receives the initial complaint and relays the information to the Dispatcher, who then determines the appropriate course of action to send either Police or Fire personnel. Employees of this class must exercise judgment, alertness, and responsiveness in emergency situations. Employees are expected to work on a wheel schedule, involving various shifts which cover day and night hours and to work overtime as needed. Employees are under the direct supervision of the shift supervisor and may also receive direction and guidance from higher level dispatchers. Related work is performed as required. * Sets priorities among incoming messages to determine which should be transmitted first; * Keeps accurate status of exact location of equipment and personnel of mobile units by maintaining radio contact; * Monitors radio frequencies, listens for important information, and transmits routine and emergency messages by radio or computer terminal to field units; * Receives complaints, messages, or emergency calls by telephone, radio, or computer terminal; * Assigns work activities to field units, especially in emergency situations or when changes from routine are required; * Trains new employees (using on the job training) in tasks of same or lower level; * Maintains logs either manually or on computer of radio and telephone communication; * Retrieves information from reference books, files, maps, local, state, and national Criminal Justice Information Services (CJIS) systems to determine appropriate course of action or to obtain necessary information; * Serves as Telecommunicator; * Attends monthly staff meetingsscheduled training as required; * Notifies supervisor of need for repair service on equipment; * Testifies in court as needed. I. High school diploma or Equivalent; OR II. Completion of the Public Safety Communications course of study offered by the Rochester City School District. SPECIAL REQUIREMENTS: * Must have satisfactory police record and background check including FBI fingerprinting. * Must undergo a medical examination that will test, but will not be limited to: vision, hearing, speech, physical ability to sit for long periods, and must pass a psychological evaluation. * New hires and re-hires must pass a drug test.

Job DescriptionDescription: Dispatch/Service Coordinator We are seeking a detail-oriented and proactive Dispatch Service Coordinator to join our team. In this role, you will be responsible for managing service vehicle scheduling and routing to ensure smooth and efficient operations. Your effective communication and organizational skills will be essential in coordinating dispatches, providing drivers with timely information, and maintaining excellent service standards. Key Responsibilities: - Oversee vehicle scheduling and routing to optimize operational efficiency - Dispatch vehicles as needed, communicating assignments clearly to drivers - Provide timely and accurate information to drivers throughout their shifts - Answer phone calls and respond to inquiries during business hours - Complete invoicing for all completed service calls, ensuring accuracy and timeliness Join our dynamic team and contribute to a well-organized, customer-focused transportation operation. We offer a collaborative work environment, opportunities for growth, and comprehensive benefits to support your professional development. Requirements: Skills and Qualifications: - Must be 18 years of age & have a valid driver's license - Experience in transportation, logistics, or dispatching roles - Strong organizational and time-management skills - Excellent communication and interpersonal abilities - Ability to multitask and prioritize in a fast-paced environment - Proficiency in basic computer applications and invoicing software

Now Hiring: Automotive Service Dispatcher Employment Type: Full-Time Are you organized, detail-oriented, and great at keeping things moving? We're looking for an Automotive Service Dispatcher to join our growing team! In this role, you'll be the communication hub of our service department-coordinating workflow, assigning jobs to technicians, and ensuring our customers receive fast, reliable service. What You'll Do Efficiently dispatch repair and maintenance jobs to technicians based on skill level and availability Maintain clear communication between service advisors and technicians Monitor work progress to ensure on-time completion Update repair orders and manage workflow in the shop management system Help maintain a smooth, organized, and safe shop environment Assist with customer updates as needed What We're Looking For Experience in an automotive service environment (dispatching preferred) Strong organizational and multitasking skills Excellent communication and problem-solving abilities Ability to thrive in a fast-paced shop Basic computer skills; familiarity with shop software a plus A team player with a positive, professional attitude Why Work With Us? Competitive pay Health, dental, and vision benefits Paid time off and holidays Opportunities for career growth and training A supportive team and a well-organized shop How to Apply Send your resume to [email/contact info] or stop by [location] to apply in person!

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at ************** Pavion and our family of companies are seeking a talented and motivated Service Dispatcher to join our fire business unit. Primary Responsibilities: Plan technicians' routes for service calls based on availability, skill, and geographical location Assisting service department in daily operations Familiarity with New York City, Long Island and Westchester Provide information to technicians relevant to their calls. Contact Customers prior to service call to confirm appointment Other various duties asked of management Basic Qualifications: High School Diploma or GED 2+ Years' experience as a Dispatcher Basic computer skills Preferred Qualifications: 2+ Years' experience as a Dispatcher within the Alarm Industry Knowledge of Fire, Security, CCTV, and Card access Ability to communicate and handle customer service issues independently and resolve them in a timely and professional manner Excellent organizational, customer service, and time management skills Salary: $25 - $30/hr depending on experience Disclaimer: This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 612 Wilson Blvd, Rochester, New York, United States of America, 14627 **Opening:** Worker Subtype: Regular Time Type: Scheduled Weekly Hours: 40 Department: 100037 Department of Public Safety Work Shift: UR - Rotating (United States of America) Range: UR PSOA 025 H Compensation Range: $21.29 - $27.53 _The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement._ **Responsibilities:** Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property. SUPERVISION AND DIRECTION EXERCISED:Directs Officers to areas according to needs. MACHINES AND EQUIPMENT USED:CAD/RMS Dispatching System, Two-way radios, CCTV, Alarm Monitoring, Telephone System. TYPICAL DUTIES:1.Continuously monitors alarms and dispatching systems.2.Dispatches Officers to areas according to needs or in an emergency in accordance with established procedures and/or the orders of the Officer-in-Charge. 3.May relay orders of the Officer-in-Charge in accordance with established rules and procedures. 4.Informs the Officer-in-Charge of all Public Safety activity taking place during the shift. 5.Follows established procedures and/or the orders of the Officer-in-Charge in making outside calls to fire, police, etc. 6.Answers telephone and radio calls. Notifies the Officer-in-Charge of non-routine situations and notifies Officers of routine situations which are then handled in accordance with standard procedures. May announce situations within the hospital in accordance with established wording and procedures. 7.Makes a daily check of communications equipment as to number, operability and condition, and reports to the Public Safety Director. 8.Maintains Security logs, journals and files; maintains electronic records. 9. Assists in orientating and training new dispatchers.QUALIFICATIONS:High School Diploma. Requires the ability to read and write, to use arithmetic and to meet and deal effectively and courteously with the public, students, faculty and staff. The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a **Current Employee,** please **log into my URHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.

Job DescriptionBenefits: 401(k) Health insurance Paid time off Training & development Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive non-emergency calls and make quick decisions to ensure that customers are picked up from their address on time and dropped off at the appointments on time. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Collect and put information from callers into system Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct drivers to appropriate location Monitor status of the drivers Qualifications 2-3 years' experience as a Dispatcher in a Non-Emergency Medical Transportation company Excellent typing and data entry skills Understanding of best practices and procedures for non-emergency medical transportation Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize Ability to work well under pressure Computer literate

Serves as shift supervisor/dispatcher for Centralized Patient Transport on the Evening shift. Provides leadership, direction and support to the Central Transport staff to ensure compliance with all policies and procedures related to the transport of patients. Dispatches transporters for patient movement, ensuring the transportation team is performing to protocol, addressing concerns promptly, scheduling job assignments when and where necessary. Assists in the training of new members of the Transport team. Completes surveys with members of the clinical team and patients to ensure the Transport team is providing an excellent service, and promptly follows up on any concerns. The dispatcher will also be responsible for completing assessments to ensure all procedures are being followed. Transports patients following all policies and procedures when needed. The Central Transport Shift Supervisor/Dispatcher exemplifies the Upstate mission, vision and values and acts in accordance with Upstate policies and procedures. Minimum Qualifications: Associate's degree and 3 years of relevant experience or equivalent combination of education and experience plus excellent written/oral communication, organizational, and customer service and computer skills required. Preferred Qualifications: Relevant experience in a hospital or healthcare setting. Prior experience working with patient transport delivery systems and in a leadership or supervisory capacity strongly preferred. Work Days: Monday-Friday 3:00pm-11:30pm. Occasional coverage for other shifts may be required. Weekends and holidays may be required. Message to Applicants: Recruitment Office: Human Resources Department Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.

Job Description Scheduler/ Dispatcher We are seeking a highly organized and detail-oriented Scheduler/Dispatcher in the Hampton Bays area to join our high-end gunite pool service and maintenance company. The Scheduler will play a crucial role in coordinating the service and maintenance appointments for our prestigious clientele. The ideal candidate should possess excellent communication skills, be proficient in scheduling software, and have a deep understanding of pool maintenance procedures. This role requires the ability to manage schedules efficiently and ensure timely delivery of services. Key Responsibilities: Schedule Optimization Develop, manage and allocate resources, equipment, and materials required for service, maintenance and repair visits. Work closely with Warehouse for efficient scheduling Continuously optimize schedules to minimize travel time and maximize technician productivity and bulk delivery routing Monitor cross divisional schedule to ensure no interruption of service or “wasted trips” Handle emergency service requests promptly and efficiently, reassigning technicians as needed. Coordinate with field technicians, field leads and internal staff to assign service, maintenance, delivery, and repair visits based on location, expertise, and availability. Documentation: Ensure all work orders are completed fully, review for follow-up visits. Work closely with Service Field Leads Create scheduling procedure utilizing all software platforms (IntelliShift, Poolbrain, BuilderTrend) Maintain accurate client profiles in designated platforms/systems, including client information, service details such as gate codes, autofill location etc, and technician assignments. Reporting Generate reports schedules, technician performance, and service/ repair completion rates across divisions. Generate weekly overtime reports with detailed summary report Required Qualifications and Skills: High School Graduate or General Education Degree (GED). REQUIRED: 2-3 years' related experience. Previous experience in the luxury pool industry. Location: Hampton Bays, Long Island Compensation and Benefits: Pay Rate: up to $24.00 per hour. In accordance with New York's Pay Transparency Law, we are committed to providing clear and accessible information about the compensation for this role. The listed salary range reflects the base pay for this position. Actual compensation will be determined based on relevant experience, education, and qualifications. Additional compensation may include bonuses or equity, as applicable. Comprehensive health insurance (medical, dental, vision). 401(k) Unlimited Paid Time Off (PTO) and holidays or Accrual based. Professional development opportunities. Full company-wide closure during the week of Christmas (Varies year to year). Pay Rate: up to $24.00 per hour with opportunity of OT. Equal Employment Opportunity Statement: Our company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religions, gender, sexual orientation, national origin, disability status, or any other characteristic protected by law. Applicants should be US Citizens or have authorization to work in the United States / Los solicitantes deben ser ciudadanos estadounidenses o estar autorizados para trabajar en los Estados Unidos. Tortorella is an Equal Opportunity Employer. If you are unable to complete this application due to a disability, contact us to ask for an accommodation or alternative application process either through email at ************************* or by phone at ************. Powered by JazzHR 6WmeUdAK9a

Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. Who You Are The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment. What You'll Do Key Responsibilities: Dispatch service technicians to customer locations, ensuring timely response and efficient workflow. Manage a high volume of incoming customer calls; document information accurately and provide exceptional service. Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity. Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly. Maintain detailed records of dispatch activities, including work orders, and technician schedules. Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols. Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs. Address and resolve customer concerns by actively listening and offering appropriate solutions. Assess situations and make informed decisions regarding resource allocation and technician availability. Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies. Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations. Stay up to date on industry regulations, policies, and best practices related to logistics and customer service. What You Bring Qualifications: High school diploma or equivalent; additional training in logistics or customer service preferred. Experience in dispatching, scheduling, or service coordination. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make quick decisions. Customer-focused with a professional and positive attitude. What We Offer Benefits:• Hourly rate based on experience and company growth potential• Factory training and development• Advancement supervisory program• Health insurance, as well as Life insurance• Dental, Vision, and 401K plan• Vacation and sick paid time off• Paid holidays• Referral & Bonus Programs• Professional development assistance Salary: $20-$23 per hour based on experience. #IND1

Job Description InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR UsNaFGCQGm

LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only

Customer Service Dispatcher 1-3 years experience Customer Service Dispatcher requires: Proficient with computers Windows applications Oracle experience a plus Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system. Take service calls, communicate Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed. Reassign work as needed, making judgments based on current workloads & priorities.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Health Insurance Company Paid Dental and Vision Insurance 401 K Company Paid Life Insurance, Long Term Disability and Supplemental Disability Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with TRS Heating service technicians, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Detail Orientated Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry, but not required. Excellent oral and written communication skills, including the ability to work with diverse customer groups. Knowledge of HVACR-related terms is helpful but not required.

At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Saturday Lunches Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay Responsibilities Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call. Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Qualifications Service Dispatch experience preferred Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Milton CAT is seeking an experienced Service Dispatcher. Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving. A tremendous emphasis is placed on follow through and a positive attitude. Responsibilities include scheduling both major and minor repairs and overhauls as well as ongoing preventative maintenance work. Your ability to work effectively under pressure is a must. Milton CAT offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under our reputation for excellence. Whether you're looking for a steady job with great benefits, or an exciting place to start your career and grow within the organization, Milton CAT can meet your needs! We offer excellent benefits and supply you with the tools you need to maximize your potential. Pay Range: $65,000-75,000/yr. This is a salaried position. Benefits include: * Paid Time Off + 8 company paid holidays * Medical, Dental and Vision insurance options for Employee and Family * Disability & Life Insurance Packages * Competitive Retirement Plan * Tuition Reimbursement - available to FT employees with 1 year+ of service * Employee Assistance program (EAP) * Additional supplemental offerings and discount programs * Employee Referral Program Responsibilities * Answer phones and receive requests for service, quotes and installation. * Confirm with customer scheduling of work. * Track progress, check work status of field technicians to ensure the timely servicing of customer orders. * Schedule, route and assign work to shop service technicians. * Opens and update work orders. * Analyze customer problems and prepare reports and problem logs as requested. * Assists in time card entries, reviewing, closing and invoicing work orders. * Maintains customer files. * Passes on lead for work to other departments. * Communicates with the credit department to ensure financial needs are met. * Maintain a professional and proper personal appearance at all times adhering to company policy. * Flexible to work after hours when needed to meet customer needs. * Performs related duties as assigned. * Maintain confidentiality relative to pricing, promotion, distribution, inventory, customer lists and financial reports. Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. * High school diploma or (GED) equivalent, with college or trade school preferred. * Proficient in the use of a computer and related software (Word, Excel, etc.). * Strong written and verbal communication skills. * Strong problem solving skills and be detailed oriented with a high level of accuracy. * Basic math skills. * Ability to perform duties with a sense of urgency, exceeding customer expectations. * Ability to work with minimal supervision. * Excellent organizational skills. * Must be able to work in a dynamic, fast paced service environment. Preferred Skills and Competencies * Power Generation or Marine service/maintenance knowledge a plus This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties. Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process. Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.

InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.