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  • Business Level Bilingual Mandarin -Dispatch & Driver Coordinator - Fulltime and Onsite - Linden, NJ (Open to Fresh Grad/ No Experience Needed)

    Comrise 4.3company rating

    Dispatcher job in Linden, NJ

    Job Title: Business Level Bilingual Mandarin -Dispatch & Driver Coordinato (Open to Fresh Grad/ No Experience Needed) Working hours: We have two openings: First Schedule is for 2pm-11pm; Second schedule is 4pm-1am Note: Working on weekends, evenings, and holidays might be required. Setup: Onsite Term: Full time and permanent Pay Ranges: $22.00/hr to $24.00/hr Benefit details 401K match is 4% after 6 months, PTO: 10 days per year, Sick Leave: 5 days, Medical/vision/dental insurance all provided with different plan options Benefits start 1st of month after 60 days. Overview We are seeking a highly organized and proactive Dispatch Coordinator to manage daily first-mile pickup scheduling and truck driver assignments for our local warehouse operations. You will oversee the coordination of pickup requests, dispatch local truck drivers, and ensure accurate and timely communication with warehouses, carriers, and internal teams. This position requires strong multitasking ability, attention to detail, and the capacity to operate confidently in fast-paced, real-time environments. Key Responsibilities: 1. Pickup Planning & Route Assignment Pickup Scheduling: Review daily pickup requests from warehouse teams, vendors, and system-generated orders, converting them into clear and executable driver assignments. Route Consolidation: Combine same-area or same-facility pickups to reduce empty miles and increase driver efficiency. System Execution: Use scheduling tools, spreadsheets, and Dispatch Management Systems (DMS) to assign drivers and update real-time status. Real-Time Adjustments: Make urgent schedule or truck allocation changes based on volume spikes, warehouse delays, or driver availability. 2. Dispatching Drivers & Communication Primary Driver Contact: Act as the main communication bridge with all first-mile drivers, providing instructions, pickup details, updated ETAs, and resolving on-road issues. Performance Tracking: Monitor driver progress through tracking tools and maintain constant visibility of all active pickups. Status Updates: Ensure every pickup status is clearly recorded-picked up, failed, completed, or needed exception support. Support & Troubleshooting: Immediately address challenges such as truck capacity issues, access problems, delays, or miscommunication from warehouse side. 3. Cross-Functional Coordination Warehouse Coordination: Communicate directly with warehouse teams to confirm pickup readiness, pallet counts, and required equipment. Carrier & Line-Haul Sync: Work closely with the line-haul team to ensure picked-up freight is properly transferred to outbound trucks without delay. Exception Management: Collaborate with QA/QC or Operations teams to resolve discrepancies such as missing pallets, incorrect manifests, or late pickups. Documentation Accuracy: Ensure all paperwork, BOLs, manifests, and pickup confirmations are correctly captured and uploaded. 4. Operational Floor Presence Maintain visibility on the warehouse dispatch floor when necessary, interacting with warehouse staff, verifying outgoing freight, and ensuring drivers receive accurate pickup instructions. Able to stand or walk for extended periods when the operation requires on-site monitoring. Essential Requirements Bilingual Required: Must speak, read, and write Chinese and English with business proficiency level (Chinese proficiency required to communicate with local truck drivers and warehouse partners). Computer Skills: Comfortable using spreadsheets, dispatch systems, GPS/driver tracking tools, and able to learn new systems quickly. Logistics Knowledge: Understanding of warehouse processes, bill of lading (BOL), manifests, pallet counts, and first-mile/line-haul basics. Strong Communication: Clear, concise, and confident communication with drivers and warehouse staff in fast-changing environments. Decision-Making: Ability to make quick and sound decisions during urgent scheduling conflicts or unexpected exceptions. Organizational Discipline: Strong attention to detail and ability to manage multiple pickups, drivers, and changes at the same time. Physical Stamina: Willingness to move between warehouse floor and office as needed. Qualifications & Skills: Preferred: HS diploma or equivalent required; associate or bachelor's degree is a plus. Preferred: Experience in first-mile, line-haul, LTL, FTL dispatching, or carrier coordination. Preferred: Familiarity with dispatch or routing platforms (e.g., TMS, DMS, routing software). Preferred: Prior experience managing or coordinating contracted truck drivers. Preferred: Basic understanding of freight types, equipment needs, and warehouse dock operations. Exceptional communication and interpersonal skills, with the ability to relay information clearly and calmly under pressure. Strong problem-solving abilities and a proactive approach to identifying and resolving issues. Tech-savvy, with proficiency in using laptops, dispatch software, and communication tools (softphones, SMS). Ability to analyze data and driver metrics to identify trends and areas for improvement. Highly organized with the ability to manage multiple tasks and priorities simultaneously. Willingness to periodically conduct ride-alongs in the field. A valid driver's license is required.
    $22-24 hourly 4d ago
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  • Intermodal Dispatcher

    Insight Global

    Dispatcher job in Edison, NJ

    The Intermodal Dispatcher is responsible for coordinating container movements between marine terminals, rail yards, and customer locations. This role ensures timely pickups and returns by managing terminal appointment systems, verifying steamship line requirements, and maintaining accurate schedules for drivers and equipment. The ideal candidate is detail‑oriented, organized, and comfortable working in a fast‑paced, appointment‑driven environment. Essential Duties & Responsibilities Schedule and manage appointment times for container pickups and returns at marine and rail terminals using appointment‑based systems Make and confirm pickup appointments for import and export containers Verify correct container return locations for each steamship line and ensure compliance with terminal requirements Coordinate terminal cut‑off times and appointment availability to maximize efficiency and minimize delays Communicate appointment details and changes to drivers, carriers, and internal teams Monitor terminal access, gate hours, and congestion to proactively adjust schedules Ensure accurate documentation and data entry related to appointments and container movements Resolve appointment issues, missed gates, or terminal changes as they arise Maintain organized records of appointments, returns, and terminal interactions REQUIRED SKILLS AND EXPERIENCE -Minimum 5 years dispatching- dealing with brokers, clients, drivers, etc. - MUST be the person that is working directly with the drivers. Someone who is support staff will not work -PORT Experience is a MUST -Computer literacy, emailing, typing, outlook -TMS System experience NICE TO HAVE SKILLS AND EXPERIENCE -Trinium experience -Bilingual is a plus -Hazmat experience Benefits packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $34k-81k yearly est. 2d ago
  • Dispatch/Clerical (DSR) - Piscataway

    Diakon Logistics 3.9company rating

    Dispatcher job in Piscataway, NJ

    Job DescriptionSalary: $17-18/hour DOE + bonus potential Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. Job Overview: In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the companys vision. Responsibilities and Duties: Provides administrative support for delivery operation. Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service and dispatching. Route monitoring and communicating with delivery teams throughout the day. Determine priorities and multi-tasks. Maintains historical records by tracking and accurately recording information. Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network. Skills/Requirements: Bilingual with Spanish a plus. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Excellent written and verbal communication skills. Dependable, with a strong focus on customer service and time management. High school Diploma or GED required. Schedule: This location is open 6 days a week.This is an in-office position - no remote or hybrid options available. Hourly Rate: $16-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
    $17-18 hourly 12d ago
  • 911 Dispatcher, EMT/Paramedic

    Hackensack Meridian Health 4.5company rating

    Dispatcher job in Edison, NJ

    Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Responsibilities A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes: 1. Receives and processes incoming and outgoing telephone and radio communication. 2. Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner. 3. Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations. 4. Complies with all local, state, and federal laws, regulations, and guidelines. 5. Records all requests for service through handwritten and computer entries. 6. Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions. 7. Dispatches units employing radio, telephone, or other equipment provided, following established protocols. 8. Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. Escalates concerns and complaints related to outsourced service requests to the chain of command promptly. 9. Maintains the status and location of all units and personnel at all times. 10. Manages resource requests for large-scale incidents when requested. 11. Works with county Office of Emergency Management and NJ EMS Task Force representatives. 12. Communicate with and respond to requests from other dispatch centers. 13. Communicate and document all relevant information between the prehospital providers and receiving facilities. 14. Maintains hospital diversion logs and provides notifications to stakeholders when appropriate. 15. Troubleshoot all communications equipment problems and notify the appropriate service agency for repair. 16. Submits event reports as needed. 17. Validate documentation (e.g., PCS forms) by established protocols. 18. Other duties and/or projects as assigned. 19. Adheres to HMH Organizational competencies and standards of behavior. Qualifications Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! Starting Minimum Rate Starting at $29.07 Hourly Job Posting Disclosure HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.
    $29.1 hourly Auto-Apply 7d ago
  • Transportation Dispatcher

    Matawan-Aberdeen Regional School District 3.8company rating

    Dispatcher job in Matawan, NJ

    Transportation Dispatcher JobID: 3029 Support Staff Additional Information: Show/Hide Transportation Dispatcher - Bus/Van Driver * Transportation Supervisor highly desirable; * Possession of Valid CDL, Class B License with Passenger and School Bus Endorsements with Air-Brake Certification required; * Knowledge of transportation computer programs and general computer literacy; * Prior experience as a Supervisor and/or Bus Driver or equivalent in the transportation field in a public school setting preferred; * Demonstrated aptitude or competence for assigned responsibilities; * Ability to work with and interact positively with parents, contractors and staff members; * Such alternatives to the above qualifications as the Board may find appropriate and acceptable.
    $37k-45k yearly est. 8d ago
  • Rahway Transportation Dispatcher

    Infina Health

    Dispatcher job in Rahway, NJ

    We are looking for a lead dispatcher. The hours of operation can be during the morning shift, afternoon shift, or evening shift. We can accommodate everyone's work schedule. We are looking for a reliable Dispatcher. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Responsibilities Receive calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch orders Prioritize calls according to urgency and importance Use radio, phone or computer to send crews and vehicles to appropriate locations Monitor the route and status to coordinate and prioritize their schedule Enter data in computer system and maintain logs and records of calls, activities and other information Skills Proven experience as dispatcher or relevant position Fast typing with experience in data entry Knowledge of procedures and guideline for emergency situations Proficient in English and Spanish (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking High school diploma
    $36k-50k yearly est. 60d+ ago
  • Medical Dispatcher

    PDI Health 3.6company rating

    Dispatcher job in Newark, NJ

    Make a Real Difference Every Day! Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area. What You'll Do: Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly. Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective. Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes. Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy. What Makes You a Great Fit? You have prior experience as a Dispatcher (1+ years) You're organized, detail-oriented, and thrive under pressure. You communicate clearly whether on the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day!
    $20 hourly Auto-Apply 29d ago
  • Dispatch Supervisor

    Metropolitan Warehouse and Delivery

    Dispatcher job in Perth Amboy, NJ

    About us: We are the growing leader in the furniture delivery industry. With multiple locations throughout the country, our goal is simple: To provide our clients and customers a 5 Star Delivery Experience. We are proud of our experienced, dedicated, and professional staff and as our rapid company growth continues we require that we constantly add motivated, enthusiastic individuals committed to providing the same exceptional customer service that is the hallmark of our success. Our mission is to ensure memories are delivered one piece of furniture at a time, on time, every time. We are looking for individuals experienced in logistics and transportation to add to our team who will contribute to achieving our mission. Job Summary: The Dispatch Supervisor serves as a leader and provides guidance to delivery teams and independent contractors. Responsible for directing daily activities of the delivery teams and independent contractors including labor, scheduling, and supervision of day-to-day operations. Oversees and guides dispatchers following Metropolitan's set standards and quality guidelines for deliveries. Assists and provides guidance for different dispatch duties as needed. Key Responsibilities: Works alongside Customer Service and the Final Mile Manager to ensure customer satisfaction and on-time deliveries Keeps all parties informed of scheduling or delivery issues, identifying and implementing solutions Assigns drivers and vehicles to load trucks for assigned destinations Oversees delivery teams and independent contractors of proper actions regarding customer, logistics or other problems that could affect scheduled deliveries Monitors exceptions not limited to late departures or arrivals, breakdowns, in-home service time, NAH, go backs, accidents, product or in-home damages, delivery team illness or injury, HOS, unplanned billing, trends. Tracks driver assignments and other shipping data in a computer database Organizes and files Proof of Deliveries (PODs) and driver's documentation as needed Sends Proof of Delivery (POD) coversheets to finance department to review driver manifests Monitors inbound/outbound emails as well as attached Proof of Deliveries (PODs) Performs other related duties as required and assigned Requirements: High School Diploma or equivalent required 1-3 years relevant logistics/dispatch experience collectively considered Previous knowledge of relevant policies, practices and procedures and requirements/standards Ability to establish and maintain effective relationships with employees, contractors, supervisors and the public requiring courtesy, discretion and independent judgment. Excellent organizational, leadership, communication, and reporting skills Knowledge of MS Office and other operational or client systems Ability to safeguard customers' personal information. Detail-oriented, analytical problem-solver and ability to multi-task in a demanding environment, high-pressure, high-volume environment Job Type: Full-time Benefits: Medical/Dental/Vision Insurance 401(K) Plan Life Insurance Paid Holidays Paid Time Off (PTO) Metropolitan Warehouse is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. M-F: 8:00 AM - 4:30 PM
    $36k-63k yearly est. Auto-Apply 19d ago
  • Transportation Dispatcher

    The Plainfield Public School District 4.6company rating

    Dispatcher job in Plainfield, NJ

    Transportation Dispatcher JobID: 4401 Transportation/Dispatcher Additional Information: Show/Hide QUALIFICATIONS: * Good computer skills. Knowledge of word processing and spreadsheets preferred. Excellent organizational skills and attention to detail a must. * Flexibility a must. * Excellent driving record and a valid class B CDL with passenger and air brake endorsements required. * Ability to deal with the public, contractor, and district personnel using patience tact and courtesy is required. * Sound judgment and the ability to plan and withstand the demands of early morning hours and all weather conditions are required. * Experience in vehicle routing and scheduling is preferred. * Managerial experience is preferred. * Knowledge of School Transportation laws and procedures is preferred. Starting Salary at: $59,248.00 Benefits: Medical, Dental, Vision, Tuition Reimbursement, Employee Assistance Program, Reimbursement of Mentoring Fees
    $59.2k yearly 4d ago
  • EMS Call Taker & Dispatcher Afternoon and Evening

    Midwood EMS

    Dispatcher job in New York, NY

    Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Verifying insurance ( a plus) Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems Permanent Schedule will include Evenings, Overnights and alternate weekends
    $33k-46k yearly est. Auto-Apply 60d+ ago
  • Service Equipment Dispatcher

    Extensishr

    Dispatcher job in New Hyde Park, NY

    Who We Are Day & Nite All Service is a leading HVAC/Refrigeration service provider to businesses on the East Coast and Texas. We provide the highest level of service, trustworthiness, professionalism, and quality based on our people, standards, and practices. Who You Are The Dispatcher is responsible for coordinating and overseeing daily service operations by assigning field technicians, managing customer communications, and ensuring timely resolution of Hardware repairs/Kitchen equipment requests. This role requires strong multitasking abilities, excellent communication skills, and the ability to make quick, informed decisions in a fast-paced environment. What You'll Do Key Responsibilities: Dispatch service technicians to customer locations, ensuring timely response and efficient workflow. Manage a high volume of incoming customer calls; document information accurately and provide exceptional service. Coordinate with field personnel to optimize routes and schedules to reduce travel time and improve productivity. Collaborate with internal departments to prioritize urgent requests and resolve critical issues quickly. Maintain detailed records of dispatch activities, including work orders, and technician schedules. Provide technicians with clear instructions regarding job requirements, customer expectations, and safety protocols. Communicate proactively with customers regarding ETAs, delays, service updates, and follow-up needs. Address and resolve customer concerns by actively listening and offering appropriate solutions. Assess situations and make informed decisions regarding resource allocation and technician availability. Analyze data such as inventory levels, customer orders, and production schedules to develop optimal routing strategies. Develop and maintain standard operating procedures (SOPs) for consistent and efficient dispatch operations. Stay up to date on industry regulations, policies, and best practices related to logistics and customer service. What You Bring Qualifications: High school diploma or equivalent; additional training in logistics or customer service preferred. Experience in dispatching, scheduling, or service coordination. Strong communication, multitasking, and problem-solving skills. Ability to work in a fast-paced environment and make quick decisions. Customer-focused with a professional and positive attitude. What We Offer Benefits:• Hourly rate based on experience and company growth potential• Factory training and development• Advancement supervisory program• Health insurance, as well as Life insurance• Dental, Vision, and 401K plan• Vacation and sick paid time off• Paid holidays• Referral & Bonus Programs• Professional development assistance Salary: $20-$23 per hour based on experience. #IND1
    $20-23 hourly Auto-Apply 1d ago
  • Medical Dispatcher

    Instacare EMS

    Dispatcher job in New York, NY

    InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • Automotive Service Dispatcher

    South Shore Chrysler Dodge Jeep Ram of Five Towns

    Dispatcher job in Inwood, NY

    At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today! What We Offer Medical, Dental & Vision Insurance 401K Plan + Match Paid time off and vacation Short/Long Term Disability Growth opportunities Paid Training Employee vehicle purchase plans Saturday Lunches Family owned and operated Long term job security Health and wellness Discounts on products and services Above average industry pay Responsibilities Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call. Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options Explain service being performed and keep customer informed and updated throughout the service of their vehicle Stay up to date on new products, features, accessories and attending product training as required Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness. Qualifications Service Dispatch experience preferred Strong focus on providing excellent customer service High school diploma or higher education Clean driving record & valid driver's license Driven personality, eager to improve and able to work within and support internal teams We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Call Center Customer Service / Dispatcher

    All Service Equipment Corp 3.8company rating

    Dispatcher job in New Hyde Park, NY

    LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background. Key Responsibilities: Communicate with customers via phone, email, chat or text Enter new service requests and assign them to appropriate technicians Coordinate with internal departments to ensure successful completion of tasks Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization Schedule parts jobs in advance confirming appointments with customers utilizing analytics Partner with Business Units to schedule and complete recurring Preventive Maintenances Requirements: Prior dispatch and direct customer experience or related work history Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service Advanced computer skills and familiarity with Microsoft Office products Neat & organized work habits including ability to multi-task Ability to use analytics to direct activity and make decisions based on data Experience in HVAC industry, a plus Benefits: Health insurance with generous company contribution Dental, Life Insurance, Disability, and Vision 401K plan with employer match Vacation and sick days Paid holidays Training & Development programs Shifts: Monday - Friday Full Time & Part Time shift available On site - In office only
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Bilingual Mandarin Dispatch supervisor

    Comrise 4.3company rating

    Dispatcher job in Linden, NJ

    We are seeking an experienced and proactive Dispatch Supervisor to lead our on-site dispatch operations. The Dispatch Supervisor will oversee daily scheduling, coordination, and monitoring of transportation activities to ensure efficient, compliant, and on-time delivery performance. This role requires strong leadership skills, operational expertise, and the ability to coach and manage dispatch staff and drivers while maintaining service quality and safety standards. Key Responsibilities Leadership & Team Management Supervise and guide dispatchers and support staff to ensure consistent, efficient, and accurate dispatching. Train, mentor, and evaluate dispatch team members, fostering a culture of accountability and high performance. Coordinate workload distribution across the team and monitor productivity. Dispatch & Scheduling Oversight Oversee scheduling and dispatch of drivers, trucks, and shipments, ensuring alignment with delivery requirements and company policies. Approve and optimize routing plans for efficiency, cost-effectiveness, and safety. Monitor daily dispatch operations and provide escalation support for complex scheduling or routing issues. Communication & Coordination Serve as the primary escalation point between drivers, customers, warehouse staff, and management. Ensure professional communication standards are maintained across the dispatch team. Collaborate with operations leadership to align dispatch strategies with overall business goals. Tracking, Compliance & Performance Management Oversee real-time monitoring of fleet activity using TMS and GPS tracking systems. Ensure dispatch team maintains accurate logs of driver hours, vehicle availability, and shipment status. Enforce compliance with DOT, FMCSA, and company regulations, addressing violations promptly. Review KPI reports and implement corrective actions to achieve on-time performance and service quality targets. Problem Solving & Incident Management Provide leadership during delays, breakdowns, weather disruptions, or other incidents by directing reroutes and recovery plans. Investigate and report service failures, accidents, or escalated issues to senior management. Partner with the operations team to minimize disruptions and improve overall service reliability. Administrative & Reporting Duties Review and approve documentation, such as bills of lading, manifests, and compliance records. Oversee preparation of performance and compliance reports for management. Support payroll accuracy by verifying driver hours and mileage submitted by dispatchers. Qualifications Required High school diploma or equivalent (Associate's or Bachelor's degree in logistics, supply chain, or related field preferred). 4+ years of experience in transportation dispatching or logistics, including at least 1-2 years in a supervisory or leadership role. Proficiency with dispatching software, TMS platforms, GPS tracking, and Microsoft Office Suite. Strong leadership, coaching, and team-building skills. Ability to work flexible hours, including nights, weekends, or holidays as required. Bilingual Mandarin for better communication internally with China team. Preferred Experience managing a fleet or dispatching in a high-volume logistics environment. Strong knowledge of DOT regulations, FMCSA rules, and regional transportation laws. Core Competencies Leadership & Team Development: Ability to train, coach, and motivate a dispatch team. Operational Excellence: Strong decision-making in fast-paced, high-pressure situations. Compliance & Safety Focus: Ensures adherence to transportation regulations and company policies. Customer Service Orientation: Maintains clear, professional communication with clients and partners. Analytical & Problem-Solving Skills: Ability to identify issues quickly and implement effective solutions. Physical Requirements Ability to work in an office/dispatch center environment on-site. Prolonged periods sitting at a desk and using a computer. Occasional walking in warehouse or yard areas. Compensation & Benefits Competitive salary (based on experience). Health, dental, and vision insurance. Paid time off (PTO) Retirement plan options. Career advancement opportunities within logistics and operations management.
    $41k-71k yearly est. 3d ago
  • Intermodal Dispatcher

    Insight Global

    Dispatcher job in Edison, NJ

    The Intermodal Dispatcher is responsible for coordinating container movements between marine terminals, rail yards, and customer locations. This role ensures timely pickups and returns by managing terminal appointment systems, verifying steamship line requirements, and maintaining accurate schedules for drivers and equipment. The ideal candidate is detail‑oriented, organized, and comfortable working in a fast‑paced, appointment‑driven environment. About the Role Essential Duties & Responsibilities Schedule and manage appointment times for container pickups and returns at marine and rail terminals using appointment‑based systems Make and confirm pickup appointments for import and export containers Verify correct container return locations for each steamship line and ensure compliance with terminal requirements Coordinate terminal cut‑off times and appointment availability to maximize efficiency and minimize delays Communicate appointment details and changes to drivers, carriers, and internal teams Monitor terminal access, gate hours, and congestion to proactively adjust schedules Ensure accurate documentation and data entry related to appointments and container movements Resolve appointment issues, missed gates, or terminal changes as they arise Maintain organized records of appointments, returns, and terminal interactions Qualifications Minimum 5 years dispatching - dealing with brokers, clients, drivers, etc. - MUST be the person that is working directly with the drivers. Someone who is support staff will not work PORT Experience is a MUST Computer literacy, emailing, typing, outlook TMS System experience Required Skills Minimum 5 years dispatching - dealing with brokers, clients, drivers, etc. - MUST be the person that is working directly with the drivers. Someone who is support staff will not work PORT Experience is a MUST Computer literacy, emailing, typing, outlook TMS System experience Preferred Skills Trinium experience Bilingual is a plus Hazmat experience Pay range and compensation package $70,000-$80,000/yr 10 hour days Shift: 6am-4pm Equal Opportunity Statement Insight Global is committed to diversity and inclusivity.
    $70k-80k yearly 4d ago
  • Dispatch/Clerical (DSR) - Piscataway

    Diakon Logistics 3.9company rating

    Dispatcher job in Piscataway, NJ

    Company Profile: Diakon Logistics provides white-glove, last-mile delivery solutions for the most reputable furniture and appliance retailers in the country. Come join our growing company. In this office position, you will guide deliveries of merchandise and appliances to customers by coaching and coordinating a group of independent contractor carriers in a call center environment. With the leadership and support of the location's management staff, you will work cross-functionally with key partners in our corporate office and client leadership to effectively achieve or exceed goals and produce outcomes in line with the company's vision. Responsibilities and Duties: Provides administrative support for delivery operation. Consistent and immediate communication of operational challenges and customer escalations while executing timely resolutions. Answers a high volume of calls, screens calls, schedules appointments. Heavy customer service and dispatching. Route monitoring and communicating with delivery teams throughout the day. Determine priorities and multi-tasks. Maintains historical records by tracking and accurately recording information. Contributes to team effort by accomplishing assigned tasks and effectively communicating to responsible parties across the network. Skills/Requirements: Bilingual with Spanish a plus. Excellent computer skills with experience using Excel and MS Office applications. Data Entry Skills, Thoroughness, Organization, Attention to Detail Excellent written and verbal communication skills. Dependable, with a strong focus on customer service and time management. High school Diploma or GED required. Schedule: This location is open 6 days a week. This is an in-office position - no remote or hybrid options available. Hourly Rate: $16-$18/hour, DOE + bonus potential. Diakon offers competitive wages and bonuses, medical benefits, 401(k) plan with match and paid vacations and holidays to full-time employees.
    $16-18 hourly 60d+ ago
  • 911 Dispatcher, EMT/Paramedic

    Hackensack Meridian Health 4.5company rating

    Dispatcher job in Edison, NJ

    Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership. Education, Knowledge, Skills and Abilities Required: 1. High School diploma, general equivalency diploma (GED), and/or GED equivalent programs. 2. Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services. 3. Working knowledge of the radio system and its components. 4. Working understanding of radio broadcast procedures. 5. Familiarity with FCC Rules and Regulations. 6. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. 7. Excellent written and verbal communication skills. 8. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms. Education, Knowledge, Skills and Abilities Preferred: 1. Experience working with case managers and insurance providers. 2. Knowledge of county geo-political boundaries, major highways, and landmarks. 3. Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. Licenses and Certifications Required: 1. Emergency Medical Technician Certification New Jersey or Paramedics Certification. 2. AHA Basic Health Care Life Support HCP Certification. 3. Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness. 4. Basic Tele-communicator Certification within 3 months of entering position. 5. Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position. If you feel the above description speaks directly to your strengths and capabilities, then please apply today! 175421 Starting at $29.07 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: + Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. + Experience: Years of relevant work experience. + Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. + Skills: Demonstrated proficiency in relevant skills and competencies. + Geographic Location: Cost of living and market rates for the specific location. + Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. + Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.
    $29.1 hourly 6d ago
  • Medical Dispatcher

    PDI Health 3.6company rating

    Dispatcher job in Newark, NJ

    Job Description Make a Real Difference Every Day! Role: Dispatcher Salary Range: $20/hr Shift: Full Time: Friday through Monday 8am-6pm Company: PDI Health, a National Leader in Portable X-Ray Are you organized, energetic, and looking for a job where your work truly matters? Join the PDI Health team as a Dispatcher and play a vital role in making healthcare accessible for thousands of patients across the Tri-State area. What You'll Do: Master the Schedule: Adjust and optimize daily schedules, responding flexibly to new requests or urgent needs. Your adaptability keeps our services running smoothly. Route & Dispatch: You'll be the hub: responsible for efficiently routing our technologists to patient locations for x-ray and ultrasound appointments. Your planning keeps our care timely and effective. Be the Point Person: You'll serve as the main contact for technologists in the field, giving clear info on appointments, patient needs, and any schedule changes. Deliver Great Service: Communicate professionally and compassionately with client staff, patient families, and fellow PDI Employees, providing updates and solving issues with empathy. What Makes You a Great Fit? You have prior experience as a Dispatcher (1+ years) You're organized, detail-oriented, and thrive under pressure. You communicate clearly whether on the phone, by email, or in person. You have basic computer skills and pick up new systems quickly. Experience working in the medical field or with medical terminology is preferred, but not required. Bilingual (Spanish) is a bonus! Ready to make your mark in healthcare? Click APPLY NOW today and start your journey with PDI Health, where your work has real impact, every day! Powered by JazzHR Q8tfL6frrA
    $20 hourly 30d ago
  • Medical Dispatcher

    Instacare EMS

    Dispatcher job in New York, NY

    Job Description InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH INSTACARE EMS: Flexible Schedules Weekly Paychecks Paid Time Off Professional Work Environment Friendly, Dedicated Coworkers The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly. Key Duties and Responsibilities: Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport Verifying patients' insurance coverage Answering phone calls and making phone calls Taking insurance information for company billing department Processing credit card payments Dispatching calls using radio codes and practices Required Knowledge, Skills and Abilities: Knowledge of Medical Terminology Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English Strong attention to detail and the ability to multi-task in a fast paced environment Ability to establish effective working relationships with personnel from multiple departments and divisions Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week Preferred Experience: Previous Emergency Medical Services (EMS) experience, Strongly Preferred Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR UsNaFGCQGm
    $27k-38k yearly est. 8d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Newark, NJ?

The average dispatcher in Newark, NJ earns between $29,000 and $50,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Newark, NJ

$38,000

What are the biggest employers of Dispatchers in Newark, NJ?

The biggest employers of Dispatchers in Newark, NJ are:
  1. AIT Worldwide Logistics
  2. Avalon Transportation Service
  3. Catholic Charities of the Archdiocese of New York
  4. Catholic Charities of The Archdiocese of Chicago
  5. Atlantic Health
  6. Maersk Line
  7. RWJBarnabas Health
  8. Robert Half
  9. Cencora, Inc.
  10. Civil Recruit
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