Dispatcher
Dispatcher job in New York, NY
Prior MSP dispatching experience is required.
We are looking for a dispatcher who can manage technician scheduling, optimize ticket flow, monitor workload in real time, improve client communication, and reduce reliance on our answering service. This role is critical to ensuring efficient onsite coordination, faster ticket resolutions, and consistent quality control.
If you have experience dispatching in an MSP environment and want to be part of a fast-paced, growth-oriented team, we want to speak with you.
Logistics Dispatcher
Dispatcher job in New York, NY
Job DescriptionWe are an Asian grocery and produce distributor to restaurants, corporate cafeterias, catering services, universities, hotels, museums, etc. in the New York Tri-State Area.We are seeking an experience Logistics Manager to manage a fleet of twenty cargo vans, box trucks and up to thirty (30) team members. Team members will include drivers, dispatchers and any other logistics department personnel.
What You'll Do:
Manage and train a team of up to thirty(30) logistics personnel and this includes, but not limited to drivers and dispatchers.
Analyze routes and figure out the best and efficient way to make timely deliveries to our customers.
Monitor KPI's and report on transportation effectiveness, including fleet efficiency and on-time delivery.
Maintain metrics and analyze data to assess performance and implement improvements.
Ensure invoices and shipping documents are properly filed.
Collaborating with purchasing team to make timely pick ups to re-stock our inventory.
Collaborating with sales team to make timely deliveries and all other customer service related matters.
Ensure that all vehicles are fully functional and safe.
Ensure that all vehicles are up to date with its schedule maintenance and inspections.
Keep organized records of vehicles, schedules and completed orders.
What You'll Need:
3 years or more as a logistics manager in a same or similar industry.
3 years of managing a team of twenty (20) or more.
Experience in designing new process and making incremental improvements.
Track record of an ability to prioritize and manage time effectively.
Problem solving abilities
Driver's License with a clean driving record
Solid supply chain management.
Bachelors of Science in Supply Chain, Logistics, Business or relevant field'
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Dispatcher
Dispatcher job in Kearny, NJ
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Under direct supervision of the Dispatch Manager, the Dispatcher will work together with drivers and supervisors to create the most effective delivery route and schedule.
Location: 50 Cable Dr Kearny, NJ 07032
Work/Shift Hours: 11:00am - 7:00pm EST or 12:00pm - 8:00pm EST
Primary Duties and Responsibilities:
* Coordinate the recovery and tender of freight at local airports.
* Breakdown freight when it returns to office.
* Monitor drivers to ensure customer pickup and delivery expectations are met.
* Assist in the preparation of packaging materials and cold chain supplies when required by clients for pick up.
* Monitor and maintain cold chain for all shipments arriving at the airports and freight held at office awaiting instructions/clearance for delivery.
* Monitor clearance status and enter updated notes for Customer Service and origin offices.
* Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.
* Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.
* Monitor, respond to and action personal and group email accounts in a timely manner
* Monitor all "On-Hold" shipments for export and/or delivery approval
* Monitor and update the Outbound Flight Monitor
* Proficiency in Cold Chain Management which will include but not limited to
* Gel Pack/Packaging preparation
* Gel Pack/Packaging refurbishment
* Gel Pack/Packaging configuration
* Assist all Leadership Team Members in all daily functions and/or activities needed
* Maintain all individual Training Records, Certificates and Qualifications and complete tests by due date
* Ensure proper storage of shipments at airlines and office.
* Report all complaints, concerns and issues to management immediately.
* Must be able to work overtime as necessary.
* Perform related/ other duties as assigned
Minimum Skills, Knowledge, and Ability Requirements:
* Knowledge, Skills, Abilities Required:
* A general educational knowledge normally acquired through a high school diploma or GED.Normally requires two (2) to three (3) years' experience in related field.
* Proficient computer skills
* Excellent written and verbal communication skills
* Work well in a team environment
* Good organizational skills and attention to detail
* Sense of urgency
* Ability to safely lift packages to 75 lbs.
* Professional demeanor
* Ability to work flexible a schedule including afternoon/evening/ weekends
* Ability to work occasional overtime as needed
* Ability to multi task
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Working in an office and warehouse setting depending on the work requirement for that day.
* Required to temporarily enter walk in refrigeration and freezer units if necessary. Thermal apparel provided.
* Working inside a truck temporarily when loading and offloading freight.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time
Salary Range*
$43,700 - 62,480
* This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:
Affiliated Companies: World Courier Inc
Auto-ApplyDispatcher
Dispatcher job in Kearny, NJ
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Under direct supervision of the Dispatch Manager, the Dispatcher will work together with drivers and supervisors to create the most effective delivery route and schedule.
Location: 50 Cable Dr Kearny, NJ 07032
Work/Shift Hours: 11:00am - 7:00pm EST or 12:00pm - 8:00pm EST
Primary Duties and Responsibilities:
Coordinate the recovery and tender of freight at local airports.
Breakdown freight when it returns to office.
Monitor drivers to ensure customer pickup and delivery expectations are met.
Assist in the preparation of packaging materials and cold chain supplies when required by clients for pick up.
Monitor and maintain cold chain for all shipments arriving at the airports and freight held at office awaiting instructions/clearance for delivery.
Monitor clearance status and enter updated notes for Customer Service and origin offices.
Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.
Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.
Monitor, respond to and action personal and group email accounts in a timely manner
Monitor all “On-Hold” shipments for export and/or delivery approval
Monitor and update the Outbound Flight Monitor
Proficiency in Cold Chain Management which will include but not limited to
Gel Pack/Packaging preparation
Gel Pack/Packaging refurbishment
Gel Pack/Packaging configuration
Assist all Leadership Team Members in all daily functions and/or activities needed
Maintain all individual Training Records, Certificates and Qualifications and complete tests by due date
Ensure proper storage of shipments at airlines and office.
Report all complaints, concerns and issues to management immediately.
Must be able to work overtime as necessary.
Perform related/ other duties as assigned
Minimum Skills, Knowledge, and Ability Requirements:
Knowledge, Skills, Abilities Required:
A general educational knowledge normally acquired through a high school diploma or GED.Normally requires two (2) to three (3) years' experience in related field.
Proficient computer skills
Excellent written and verbal communication skills
Work well in a team environment
Good organizational skills and attention to detail
Sense of urgency
Ability to safely lift packages to 75 lbs.
Professional demeanor
Ability to work flexible a schedule including afternoon/evening/ weekends
Ability to work occasional overtime as needed
Ability to multi task
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working in an office and warehouse setting depending on the work requirement for that day.
Required to temporarily enter walk in refrigeration and freezer units if necessary. Thermal apparel provided.
Working inside a truck temporarily when loading and offloading freight.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Salary Range*$43,700 - 62,480
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.
Affiliated Companies:Affiliated Companies: World Courier Inc
Auto-ApplyDispatcher
Dispatcher job in Newark, NJ
The purpose of this position is to field incoming calls from 50 plus drivers and helpers, customer service, and others to gather, record, and / or report delivery time information and delivery status on selected accounts. This position will also coordinate and oversee all dispatch operations for delivery.
BENEFITS AND COMPENSATION
$ 25- $30/hr. based on experience
Medical, Dental, Vision, 401K, Life Insurance
Vacation, sick, Paid Holidays
WORK SCHEDULE
Must be able to work 8am -4pm and 1pm -9pm if needed.
Must work every Saturday
Off Sunday and weekday
SPECIFIC RESPONSIBILITIES
Scheduling route dispatch in a timely manner ensuring successful delivery.
Gathering and recording delivery time information from route drivers.
Actively involved in interviewing, selecting and training of new hires.
Communicating with customer service on route driver locations as requested.
Communicating with management and customer service regarding deliveries that will not be made within delivery windows.
Communicate effectively with mechanics on vehicle condition reports and needed truck repairs to ensure safety protocols
Communicating with management and seek timely resolution on truck breakdown situations.
Completing delivery logs daily and disbursement to management.
Working with purchasing department on all product pick-ups, and assigning drivers to complete pick-ups and return product and paperwork to receiving.
Collecting all assets issued to drivers upon their return including keys, hand held, tickets, etc.
Communicating with management on any driver/delivery issues that arise during the course of the day.
Knowledge of Routing System Software, Tracking Systems, Cold Chain Software and In- Cabin Camera devices preferred but not required
Ability to handle safety sensitive situations ( injuries/ accidents) in a professional manner.
Assistant Intermodal Dispatcher
Dispatcher job in Valley Cottage, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher.
If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you.
Primary Responsibilities
Routing/Tracking and assisting drivers with daily operations
Intermodal tracking of containers and shipments status on the port of NY/NJ
entering all orders into system (Profit Tools)
Regular office tasks
Customer services and updating customers with daily shipment details
Phone/Customer Service
Position Requirements
2+ year(s) of office, dispatch experience, and customer service management experience
Solid organization and planning capabilities, strong attention to detail
Transportation/dispatch knowledge a huge plus
Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software and proprietary software (Profit Tools)
College degree desirable
Call Center Customer Service / Dispatcher
Dispatcher job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER
We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
Full Time & Part Time shift available
On site - In office only
Auto-ApplyAutomotive Dispatcher
Dispatcher job in Greenwich, CT
Mercedes Benz of Greenwich, a Penske Automotive Group dealership, is looking for an experienced Automotive Dispatcher to join our team and help create an efficient flow of traffic through our service department.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs at a fair cost to the customer.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work.
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, and reliability with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Exceptional attention to detail.
Self-starter with the confidence to work independently to complete assigned tasks.
APPLY WITH US, WE'RE HIRING IMMEDIATELY!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
DISPATCHER
Dispatcher job in Bayonne, NJ
Advanced EMD Certification required through Priority Dispatch. Function as part of a team in a 911 call center.
Auto-ApplyDistrict Dispatcher
Dispatcher job in East Rutherford, NJ
We're looking for bold, entrepreneurial talent ready to help build something extraordinary - and reshape the future of building products distribution. QXO is a publicly traded company founded by Brad Jacobs with the goal of building the market-leading company in the building products distribution industry. On April 30, 2025, QXO completed its first acquisition: Beacon Building Products, a leading distributor in the sector.
We are building a customer-focused, tech-enabled, and innovation-driven business that will scale rapidly through accretive M&A, organic growth, and greenfield expansion. Our strategy is rooted in delivering exceptional customer experiences, improving operational efficiency, and leveraging data, digital tools, and AI to modernize a historically under-digitized industry.
What you'll do:
* Coordinate daily deliveries by effectively scheduling drivers and helpers in the assigned areas
* Ensure adherence to and education of Beacon's safety policies for staff
* Deliver superior service to both internal and external customers
* Follow-up promptly with customers to ensure overall satisfaction
* Manage Material Transfers between regional branches
* Record accurate mileage in RTA for all assigned district vehicles and upkeep GPS Data
* Adhere to union contracts, OSHA, and DOT regulations consistently
* Keep an accurate delivery logbook, reviewed weekly
* Ensure availability of safe and reliable vehicles and forklifts for operations
* Serve as a liaison between the warehouse contact at the branch, the sales team and the customers during deliveries
* Collaborate with the Regional Operations Manager to ensure daily compliance, validate issues, identify resolutions, and coordinate resources
What you'll bring:
* Ability to multitask effectively and manage time efficiently
* Spanish bilingual proficiency a plus
* Strong written and verbal communication, including customer relations
* Knowledge of OSHA and DOT requirements
* Familiarity with local areas for optimized deliveries
* Computer proficiency
* Required CDL driver experience; dispatching background a plus
* Preferred experience in the building products industry
What you'll earn
* 401(k) with employer match
* Bonus eligibility
* Medical, dental, and vision insurance
* PTO, company holidays, and parental leave
* Annual safety shoe allowance
* Paid training and certifications
* Legal assistance and identity protection
* Pet insurance
* Employee assistance program (EAP)
To comply with Pay Transparency laws, employers must disclose an annual salary range. Actual offers depend on factors such as location, experience, skills, and market data. This position may also offer variable compensation.
QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status.
Salary Range:
USD $65,000.00 - USD $127,680.00 /Yr.
Customer Service Dispatcher
Dispatcher job in Hauppauge, NY
Customer Service Dispatcher 1-3 years experience
Customer Service Dispatcher requires:
Proficient with computers
Windows applications
Oracle experience a plus
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.
Take service calls, communicate
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
EMS Call Taker & Dispatcher Afternoon and Evening
Dispatcher job in New York, NY
Job Description
Midwood EMS is seeking experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
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Medical Dispatcher
Dispatcher job in New York, NY
Job Description
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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EMS call Taker Dispatcher
Dispatcher job in New York, NY
Work Hours are 1pm-11pm weekdays and every other weekend.
Midwood EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island. WHY WORK WITH MIDWOOD EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Verifying insurance ( a plus)
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
Permanent Schedule will include Evenings, Overnights and alternate weekends
Valet Dispatcher - Driving
Dispatcher job in New York, NY
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
BASIC FUNCTION
As a Valet Dispatcher, you will be responsible for coordinating the parking and retrieving of guest vehicles by Valet Attendants, while securing and keeping track of all vehicle keys.
Responsibilities include but are not limited to the following:
Ensure the timely dispatching of Valet Attendants to park and retrieve guest vehicles
Monitor the amount of time guests wait for their vehicle to ensure it meets the property's service standard
Assist with the safe moving of guest vehicles in the garage and the guest areas, on an as needed basis
Secure and keep track of all guest vehicle keys
Accept and process valet fees (if applicable)
Answer the telephone using proper telephone etiquette
Inform customers of valet rates, as well as possess a thorough knowledge of the major streets, landmarks and freeways in the area of the lot to be able to provide customer directions to customers to various locations in the area, if needed
Respond to customer questions/issues in a prompt and courteous manner
Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Supervisors, Facility Manager and/or Senior Manager
Assist the Ramp Supervisor in maintaining a clear ramp area by sending runners to the front door
Help maintain the cleanliness of the area around garage office
Be on time for every scheduled work day
Maintain a neat and clean appearance and arrive and remain in complete uniform before and during scheduled shifts
Assist Supervisors and Managers with additional duties, as assigned
Qualifications
**This location requires employees to be vaccinated against COVID-19 as a condition of employment, subject to any valid medical or religious accommodation.**
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience. Prior valet driving experience preferred.
License Requirement: The employee will be required to have and maintain a valid state driver's license with a current address and acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) a plus.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Customer Service Skills: Ability to effectively respond positively to customer problems or complaints.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10's and 100's. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Other skills and abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions, if applicable to your location. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.
Other Attributes: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to adapt to changes in the work environment; able to deal with change, delays or unexpected events.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $16.50 to $17.00 hr (+ tips)
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits:
Eligible
employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
Automotive Service Dispatcher
Dispatcher job in Inwood, NY
At South Shore Chrysler Dodge Jeep Ram, we are committed to an environment where the customer is always treated with respect and dignity. Our employees are our most valuable resource and growth is encouraged through diligence, teamwork & consistency. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
Medical, Dental & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability
Growth opportunities
Paid Training
Employee vehicle purchase plans
Saturday Lunches
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Above average industry pay
Responsibilities
Effectively and courteously communicates with customer in order to schedule service / maintenance / sales call while gathering information on the customer's current systems and needs as well as ensuring that the decision maker is present at the time of the call.
Responsible for calling customers to remind them of the upcoming scheduled appointment, to keep the customer informed on any changes in technician/installer arrival time, and to schedule service/maintenance calls.Understand customer; match requirements and concerns to various service options
Explain service being performed and keep customer informed and updated throughout the service of their vehicle
Stay up to date on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
Qualifications
Service Dispatch experience preferred
Strong focus on providing excellent customer service
High school diploma or higher education
Clean driving record & valid driver's license
Driven personality, eager to improve and able to work within and support internal teams
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyMobility Dispatch Supervisor
Dispatcher job in Newark, NJ
As a Mobility Dispatch Supervisor, you are responsible for overseeing the daily operations for our drivers and Mobility Coordinator team for Fleet Mobility Solutions, LLC. You'll have leadership responsibilities such as managing key metrics for driver compliance such as attendance, safety scores, customer service, and adherence to company policies/procedures.
A Day in the Life:
The Dispatch Supervisor is responsible for assisting and leadership of the operation of their assigned Fleet Mobility location
The hourly wage for this position is $20.00/hr + quarterly incentives
What You'll Do:
Supervise the daily activities of the office (fleet, utilization, depreciation, reservations, schedules, etc).
Manage all operational aspects of the location, ensuring vehicles are maintained, vehicles are assigned, and drivers are prepared for their shifts. Monitor daily workflows to address issues promptly and ensure smooth operations.
Monitor, analyze and coach the Mobility Support Specialist and Drivers on key metrics such as attendance, company policies/procedures, safety, customer satisfaction, driver efficiency and vehicle utilization, taking corrective action when necessary.
Leads end-to-end workforce management, including hiring decisions, coordinating the setup of training and safety courses, and implementing shift schedules to meet operational goals. Continuously evaluates staff performance and identifies development opportunities.
Coordination with our internal and external maintenance teams to ensure any vehicle issues are addressed appropriately
Oversee the team responsible for cleaning and preparing the vehicle fleet
Communicate consistently and frequently with location manager
What We're Looking For:
Experience in a leadership role, proven ability to coach and lead a team
Moderate in Excel and Microsoft Office
Thrives working in a fast paced environment
Values safety and organization
Excellent communication skills
Valid driver's license
Must pass a background check, MVR, fingerprinting
Must be 20 years of age or older
Flexibility in scheduling which may include nights weekends and holidays
Ability to drive process and organizational change
Ability to demonstrate professionalism, enthusiasm and outstanding communication skills
Computer literate and detailed oriented
Ability to motivate teams, multitask, and keep a positive attitude in a fast-paced environment
Excellent organization, time management, delegation, and prioritization skills
Physical Requirements:
Able to communicate effectively
Able to lift and carry up to 50 pounds occasionally.
Able to sit and stand for extended periods.
What You'll Get:
Up to 40% off the base rate of any standard Hertz Rental
Paid Time Off
Medical, Dental & Vision plan Options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Auto-ApplyMaintenance Dispatcher
Dispatcher job in New York, NY
Service for the Underserved, Inc. (S:US) is a dynamic and growing social service and housing agency with over 40 years of experience in providing housing and services to the most vulnerable in New York City.
The Maintenance Dispatcher's responsibility is to receive all requests for maintenance
and repair work; and dispatching work orders to appropriate personnel, in real time
II. ESSENTIAL DUTIES & RESPONSIBILITIES:
The following requirements pertain to the aforementioned position. Qualifying
individuals must have strong communication skills, including phone and electronic
messaging. Applicant must work well as team member.
Daily responsibilities include:
• Review all maintenance work order requests and assign to appropriate mobile team
• Assess and prioritize work requests
• Follow up and insure that work requests are completed in a timely manner
• Close out work requests through electronic system
• Create necessary work requests based on work requisitions
Monthly responsibilities include:
• Prepare and submit monthly maintenance report for V.P.
• Calculate percentage of work orders submitted, percentage completed as well as
those which remain outstanding
• Ensure that Superintendents submit their monthly completed work order reports
Additionally, the Maintenance Dispatcher must coordinate with the Vehicle Fleet
Manager and maintain a Log of Facility Maintenance Vehicles. This includes:
• Updating and notifying maintenance staff of required periodic insurance, registration,
inspection, oil changes and vehicle condition.
The Maintenance Dispatcher will also ensure that in-house building inspections are
completed weekly and reports are submitted every month.
#HPSUS
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
• Must have knowledge of Docuware: Ensure that all purchasing and service invoices are
processed into the Docuware System within 30-40 days of receipt for payment
• Must maintain daily attendance and punctuality to ensure daily goals and needs are met
• Must have strong computer skills, including Yardi and Excel
• Must have good communication skills to coordinate work with program staff
• Must have minimum GED/HS diploma and computer certification
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We're proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at **********************.
ID 2025-17603
Auto-ApplyPart-Time Dispatch Coordinator - Aviation Center - Farmingdale State College
Dispatcher job in Farmingdale, NY
The Aviation Center at Farmingdale State College seeks a part-time dispatch coordinator. Responsibilities include, but are not limited to: * Dispatching and Tracking Active Training Flights on Radar * Managing Student Training Schedule * Cancellation Analysis and Creating Data Reports when Required
* Coordinate Recourse and Equipment Usage
* Ordering and Managing Pilot Supplies
* Ensuring Ramp Safety, Building Security, and Submitting Safety Reports as Required
* Opening and/or Closing the Aviation Center
* Coordinate Aircraft Fueling and Deicing
* Assist with Student Registration
* Initial and Recurrent Training of New Air Bosses
Requirements:
One of more of the following preferred, but not required:
* Prior Experience as an Aircraft Dispatcher
* FAA Dispatcher Certificate
* One or More Pilot Certificates
Additional Information:
The Consumer Information web page can be viewed at the following link
***********************************************************
This page describes various services, information and statistics on many different aspects of the College's operations.
The State University of New York offers excellent fringe benefits including health insurance options and retirement plans.
Click here for New York State Benefits Summary
Farmingdale State College's commitment to inclusive excellence is an important part of our mission of public education and our culture. At Farmingdale State College, we continues to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply.
The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
Application Instructions:
Interested candidates may apply and submit the required documents listed below by clicking on the "Apply Now" link at the bottom of this page. We require the following documents:
Cover Letter
Resume
VISA SPONSORSHIP IS NOT AVAILABLE FOR THIS POSITION
Farmingdale State College seeks a broad and diverse pool of candidates for this position. The College is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status or any other legally protected status.
URL: ******************************
Only applications submitted online will be accepted, no phone calls please.
Medical Dispatcher
Dispatcher job in New York, NY
InstaCare EMS is seeking new and experienced Emergency Medical Dispatchers to work from our Brooklyn headquarters located in Coney Island.
WHY WORK WITH INSTACARE EMS:
Flexible Schedules
Weekly Paychecks
Paid Time Off
Professional Work Environment
Friendly, Dedicated Coworkers
The dispatcher position is critical to the efficient assignment of resources to customers and clients served by the company. All communications between crews, callers, hospitals, management and others flows through the dispatcher. This position requires a strong team player with a professional attitude, excellent customer service skills, and the ability to work well under pressure to ensure that all calls are responded to safely and rapidly.
Key Duties and Responsibilities:
Working directly with hospitals, healthcare provider, facilities, patients, patient's family members and patient caretakers' patient to set up any and all transport
Verifying patients' insurance coverage
Answering phone calls and making phone calls
Taking insurance information for company billing department
Processing credit card payments
Dispatching calls using radio codes and practices
Required Knowledge, Skills and Abilities:
Knowledge of Medical Terminology
Excellent interpersonal and communication (both verbal and written) skills and ability to communicate clearly in English
Strong attention to detail and the ability to multi-task in a fast paced environment
Ability to establish effective working relationships with personnel from multiple departments and divisions
Flexibility to work nights, weekends, and holidays as needed - due to the nature of the EMS industry we operates 24 hours a day, 7 days a week
Preferred Experience:
Previous Emergency Medical Services (EMS) experience, Strongly Preferred
Previous experience utilizing Computer Assisted Dispatch (CAD) systems or similar systems
InstaCare EMS is proud to be an Equal Opportunity Employer. InstaCare EMS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Auto-Apply