Details: Job Title: Operations Dispatch Coordinator Our client is seeking a Dispatcher to support refinery and industrial construction projects in Martinez, CA. This role is responsible for coordinating workforce deployment, tracking crew assignments, and supporting daily field operations to ensure jobs are staffed efficiently and safely. Key Responsibilities:
Coordinate daily dispatch of craft labor, supervisors, and support personnel to refinery job sites
Communicate schedules, start times, and job locations to field personnel
Track workforce availability, callouts, and schedule changes
Maintain accurate records of crew assignments, hours, and site access requirements
Support onboarding logistics including badging, orientation, and site requirements
Communicate with project managers, superintendents, and field leadership regarding manpower needs
Assist with timekeeping verification and daily reporting
Respond to last-minute staffing changes in a fast-paced environment
Ensure compliance with refinery safety and access requirements
Qualifications:
Previous dispatch or coordination experience, preferably in construction, industrial, or refinery environments
Strong communication and organizational skills
Ability to manage multiple priorities and changing schedules
Proficiency with Microsoft Office and scheduling tools
Comfortable working in a high-volume, deadline-driven environment
Knowledge of refinery access requirements and craft labor coordination is a plus
Work Environment:
Office-based role supporting refinery and industrial construction sites
Early mornings, extended hours, and flexibility required based on project needs
Frequent communication with field crews and site leadership
#INDW
$35k-45k yearly est. 37d ago
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Public Safety Communications Dispatcher - Department of Emergency Management (8238)
City and County of San Francisco 3.0
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
$37k-53k yearly est. 60d+ ago
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
Zuckerberg San Francisco General 3.9
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
$42k-50k yearly est. 9h ago
Public Safety Dispatcher II
Military, Veterans and Diverse Job Seekers
Dispatcher job in Berkeley, CA
MINIMUM QUALIFICATIONS
A typical way of gaining the knowledge, skills, and abilities for this position is: Equivalent to graduation from high school AND training or experience as specified below:
Successful completion of the City's Public Safety Dispatcher Training Program, OR
The equivalent of two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire), OR
The equivalent of three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a non-consolidated public safety agency and possession of a Peace Officer Standards and Training (POST) Dispatch certificate.
Other requirements include:
Possession of a typing certificate verifying the ability to accurately type a minimum of 35 net words per minute. Certification may be from an online typing test, a recognized business school, or an employment/temporary agency, and must be dated no more than twelve months prior to the date of application. Candidates may be required to take an on-site typing test as part of the selection process.
Must be able to pass a medical and psychiatric evaluation.
Must be willing to work evening, night, weekend, and holiday shifts.
Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.
$41k-59k yearly est. 60d+ ago
Public Safety Dispatcher - Lateral
Solano County, Ca 4.0
Dispatcher job in Fairfield, CA
To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
Trust: Confidence in the character and ability to meet expectations.
Courage: To persevere with mental and moral strength in the face of difficulty.
Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.
Service: Providing professional assistance in support of the community's best interests and well-being.
Respect: To value and embrace individuality with special regard to differences.
Click here to learn more about the Sheriff's Office
THE POSITION:
Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.
The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.
Click here for Public Safety Dispatcher Job Description
POSITION REQUIREMENTS:
Education: High school diploma, GED or equivalent AND
Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching.
SPECIAL REQUIREMENTS:
Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.
DOCUMENT SUBMITTAL REQUIREMENTS:
If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.
Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process).
Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-01) in your email or fax.
SUPPLEMENTAL INFORMATION:
LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS:
Employees are required to obtain the following within the 12-month probationary period:
* California P.O.S.T. Dispatch Basic certification
* C.L.E.T.S. Terminal Operator certification
* Cardiopulmonary Resuscitation Certificate (CPR)
* Emergency Medical Dispatcher Certification (EMD)
All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
SELECTION PROCESS:
07/25/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.
Applications will be reviewed as needed thereafter.
Application status notices will sent via email and posted to applicant's online application account at *************************************************** Applicants are encouraged to periodically check their SPAM/Junk Mail folder for the notification or Sign In to their online application account and check their notifications.
Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process.
Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process, unless otherwise announced.
All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLY:
Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
VETERAN'S PREFERENCE POINTS:
To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.
$50k-66k yearly est. 36d ago
Public Safety Dispatcher (Per Diem)
City of San Bruno
Dispatcher job in San Bruno, CA
The City of San Bruno is currently accepting applications for Public Safety Dispatcher, Per Diem candidates.
The San Bruno Police Department is recruiting for Per-Diem Public Safety Dispatchers. The San Bruno Police Department has a long-standing tradition of small-town service with big-city dedication to public safety. Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This is a per-diem position. Shifts are offered based on staffing needs, and per-diem employees may choose the open shifts that are available. Available shifts may include day, swing, or graveyard hours, including weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department.
Examples of Duties
Receives and transmits emergency telephone and radio traffic.
Maintains and processes a variety of communications reports, records and radio logs.
Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
Maintains a high level of confidentiality.
Performs collateral duties including a variety of related clerical tasks: process warrants; assist in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
Maintains various C.A.D and Record Management Files.
Performs related duties and responsibilities as assigned.
Typical Qualifications
The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement. In addition, candidates will have a successful track record of the following:
Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.
Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.
Placing a high priority on the internal and external customer's perspective when making decisions and taking action; implements customer-focused practices.
Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior.
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks.
Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization.
Minimum Qualifications
Must be able to pass an extensive background investigation.
Education
Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.
Experience
Completion of a probationary period in a public safety agency.
Certificates and Licenses
Must possess and maintain a valid California Driver's License, Class C with a good driving record.
Peace Officer Standards and Training (POST) Basic Dispatch Certificate is required.
Special Requirements
Possess excellent vision and hearing skills, with ability to sit, talk, type, hear, and walk for extended periods of time as well as lift or move up to twenty-five (25) pounds.
Supplemental Information
Part-time temporary employees serve in an at-will capacity and understand that service with the City may be terminated at any time. This position does not provide any benefits, with the exception of paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes. Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment.
How to Apply
Applications may be submitted online at the City's BambooHR homepage. Applications will be reviewed weekly. This is a continuous recruitment, and applications will be accepted on a continuous basis. This recruitment may close at any time without notice. You are encouraged to apply as soon as possible.
The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.
What happens next?
We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.
Reasonable Accommodations
The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing ******************.
Recruitment Contact
Contact phone:
**************
Contact email:
******************
$41k-59k yearly est. 60d+ ago
Communications Dispatcher I
City of Richmond, Ca 3.9
Dispatcher job in Richmond, CA
Introduction Under general supervision of a shift supervisor, the Communications Dispatcher I receives emergency and non-emergency calls from the public, including calls from cellular telephone users requesting services; dispatches emergency police, fire, and other public safety units in a coordinated manner; operates various communications equipment; and performs other related work as required. Incumbents are required to work various shifts associated with a 24-hour, 365-day operation and are required to wear a uniform.
The Communications Dispatcher I initially receives on-the-job training in the techniques and methods of radio dispatching involving public safety operations. Incumbents are taught to handle emergency situations requiring independent judgment as to course of action where unprecedented situations may arise. Shift work on Saturday, Sunday and holidays are normal working conditions of this job. A 5% salary differential is paid for the 4:00 p.m. to Midnight, and 7.5% differential is paid for the Midnight to 8:00 a.m. shifts.
Communications Dispatcher I - Annual salary for this position is $86,927.00 at the top of the range. Additionally, City-paid benefits may include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefits information can be found here.
Position Description and Duties
The City of Richmond is the City of Pride and Purpose, and we value those traits in our employees!
The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification.
* Receives emergency and non-emergency calls, complaints, and inquiries from the public.
* Evaluates information to determine jurisdiction, priority, staff availability and equipment needed.
* Dispatches police, fire, and other public safety units, in accordance with established procedures, and based on the nature of the call, staff availability, assigned geographical area, and location of the call.
* Provides responding units with pertinent information such as suspect information; warrant, probation and parole information; vehicle registration status; license status; premise and subject history; and location of Knox boxes and hideaway keys.
* Operates a variety of communication equipment, including radio transmitters and receivers, computerized communication terminals and keyboards, multi-line telephone equipment, and City-wide camera monitoring equipment.
* Retrieves information in response to requests from police and fire units, and monitors and maintains status and location of units.
* Provides callers with established instructions for emergency medical situations.
* Prepares records and logs.
* Provides information to the public by telephone; advises them on what agency to contact for services not provided by the City.
* Contacts other agencies to coordinate public safety and mutual aid operations.
Minimum Qualifications
General Knowledge of: Main streets and geographical areas of the Cities of Richmond, El Cerrito, San Pablo (including Contra Costa College) and Kensington.
Ability to: Accurately dispatch public safety units in a coordinated manner; verbally communicate and extract information from callers regarding what they need; use good judgment as to when to act independently and when to refer situations to a supervisor; speak clearly and concisely in English; interpret written instructions, policies, rules and the materials used in performing dispatching duties; react quickly, accurately, and calmly in handling emergency calls for assistance; prepare records and reports and maintain files; type a minimum of 30 words per minute; follow written and oral directions; and learn to operate computerized data communications terminals.
Certification: Incumbents in this classification are required to satisfactorily complete a Police Officer Standards and Training (POST) certified 120-hour Basic Complaint/Dispatcher course within one year of appointment. This is a condition of continued employment, and failure to do so will result in termination.
Typing Certificate: Applicants must attach a typing certificate as proof of ability to type at least 30 net w.p.m. with no more than 15 errors. Only typing certificates from a public agency, school/training center or employment agency (issued within six (6) months of application) will be accepted. Online typing tests will not be accepted. Each certificate must include the following: name of the school, agency or institution conducting the testing; the gross and net number of words, and the number of errors; signature of the individual responsible for the testing, and the testing date.
COVID-19 Vaccination Requirement:
The City's policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources.
Additional Requirements:
* No felony convictions
* No use of the following drugs within the past three (3) years: Cocaine, Hallucinogens, LSD, Heroin, Methamphetamine, MDMA (Ecstasy), Psilocybin (Mushrooms).
* Successful candidates must pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a check of drug use history.
* Must be able to qualify to use protective respirator equipment based on passing a specialized physical examination by the hire date, and maintain certification.
Additional Information
Application and Selection
To be considered for this position, all applicants must:
Submit a completed online City of Richmond Employment Application and answers to supplemental questionnaire by visiting the City of Richmond's employment page at ********************** Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.).
AND attach the required document(s) based on one of the two options below. You may attach documentation for both options, but you must fulfill the requirements of at least one of the options.
OPTION 1 (two documents are required at time of application)
* Attach a TYPING CERTIFICATE as proof of ability to type at least 30 net w.p.m. with no more than 15 errors. Only certificates from a public agency, school/training center or employment agency (issued within six (6) months of application) will be accepted. Online typing test will not be accepted. Each certificate must include the following: name of the school, agency or institution conducting the testing; the gross and net number of words, and the number of errors; the signature of the individual responsible for the testing; and the testing date.
AND
* Attach a copy of a valid T-SCORE of 48 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months to proceed through the examination process. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
OR
OPTION 2 (one document is required at time of application)
* Attach a copy of a California POST Public Safety Dispatcher Basic Certificate.
YOUR APPLICATION WILL ONLY BE VALID IF YOU SUBMIT ALL REQUIRED MATERIALS DEPENDING ON WHICH OF THE TWO OPTIONS YOU SELECTED TO COMPLETE YOUR APPLICATION. INCOMPLETE APPLICATIONS MAY BE REJECTED.
Selection Process
The selection process includes four steps. You must successfully complete each step in order to be eligible to participate in the next step. Completing a step does not guarantee that you will be invited to participate in the next step.
Step I: Application Appraisal: All completed employment application packages will be evaluated and scored based on job-related qualifications criteria. An employment list will be established, and your placement on this list will be determined solely (100%) by information provided on the Employment Application, responses to the Supplemental Qualifications Questionnaire, and submittal of required documents. Applicants meeting all of the minimum qualifications are not guaranteed a placement on this list.
Employment List: Candidates who successfully pass application appraisal process will be placed on an employment list with a ranking of "A" (Best Qualified), "B" (Well Qualified) or "C" (Qualified). Successful candidates will be subject to a background investigation, polygraph and medical examination prior to a final job offer. The Employment List is valid for four (4) months unless extended an additional four (4) months, for a total of eight (8) months.
Step II: Interview: The applications of candidates placed on the employment list will be sent to the Police Department for further review. A representative from the Police Department will contact candidates to schedule an interview.
Step III: Background Investigation: Candidates who are successful in the interview process will begin the background investigation process which consists of a polygraph, fingerprinting and a meeting with a background investigator.
Step IV: Medical and Psychological Assessment: After the background investigation, the better-qualified candidates will be given a conditional offer of employment and will be scheduled for a medical evaluation and psychological assessment.
About the City of Richmond
The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged. Richmond is truly the City of Pride and Purpose!
Immigration Reform Control Act
In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United State as a condition of employment.
Non-Discrimination Policy
The City of Richmond is an Equal Employment Opportunity (EEO) employer, and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law.
Disaster Service Workers
California Government Code Title I, Sections 3100 - 3109, declare all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here.
EEO/ADA/DRUG-FREE WORKPLACE
WEBSITE: *********************
Analyst: J. Somera
Revised 01/2024
This position is covered by the SEIU Local 1021 General Employees Bargaining Unit. Click to view the General Employees' Benefits Summary Brochure or view the City of Richmond's Compensation Matrix.
The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice.
01
The purpose of this supplemental questionnaire is to gather information to evaluate your qualifications for this position. For your application to receive further consideration, you must submit a complete application and provide clear, concise but detailed responses to all supplemental questions by the final filing date and time. Omitted information will not be considered or assumed. Failure to follow these instructions will result in disqualification. I acknowledge that I have read, understand, and agree to the above.
* Yes
* No
02
Do you have any felony convictions?
* Yes
* No
03
Do you have any misdemeanor convictions? Having a misdemeanor conviction will not automatically disqualify you from continuing in the selection process. Each case will be given individual consideration based on job relatedness.
* Yes
* No
04
If you have a misdemeanor conviction, please describe the conviction (s) and include the following information for each conviction: 1) Date of conviction(s; 2) State where conviction(s) occurred; 3) Charge(s); and 4) Penalty/Disposition. If no conviction, write "N/A".
05
Have you used any of the following drugs within the past three (3) years: Hallucinogens, Psilocybin (Mushrooms), LSD, MDMA (Ecstasy), Cocaine, Methamphetamine, Heroin?
* Yes
* No
06
In order to meet the minimum qualifications for the Communications Dispatcher I position and continue in the selection process, you must meet at least one of the two passing options below. An "N/A" answer will disqualify you from being considered for this position. Please select from the options below:
* OPTION 1 - I posses a POST Dispatcher Test with a minimum T-score of 48 within twelve (12) months of the date of this application AND a typing certificate as proof of ability to type at least 30 net w.p.m. with no more than 15 errors (issued within the last six (6) months of the date of this application).
* OPTION 2 - I possess a POST Public Safety Dispatcher Basic Certificate
* N/A - I do not meet either of the two passing options listed above. I understand I will be disqualified from the rest of the selection process.
07
If you marked, OPTION 1 on Question 7, did you attach a copy of a valid T-score from a POST Dispatcher Test AND a copy of your Typing Certificate (issued within the last six (6) months?
* Yes
* Not Applicable
08
If you marked OPTION 2 on Question 7, did you attach a copy of your POST Public Safety Dispatcher Basic Certificate?
* Yes
* Not Applicable
09
I understand that if I am successful in the selection process for this position, I may be selected to continue in the background process; and that in order to be considered for this position, I must pass a thorough background investigation, which may include a criminal history check for job-related convictions, fingerprinting, a polygraph test, a credit check, and a check of drug use history.
* Yes
* No
10
I certify that all information provided on my application and supplemental questionnaire is true to the best of my knowledge; and I understand that all information is subject to verification; and that false or incomplete information will result in disqualification from the selection process or dismissal (if hired).
* Yes
* No
Required Question
Employer City of Richmond (CA)
Address 450 Civic Center Plaza, Suite 310
Richmond, California, 94804-1630
Phone ************
Website https://*********************
$86.9k yearly 50d ago
Public Safety Dispatcher II (LATERAL) *$15,000 Hiring Incentives*
City of Napa, Ca 4.0
Dispatcher job in Napa, CA
* CONTINUOUS RECRUITMENT - OPEN UNTIL FILLED* NOW OFFERING HIRING INCENTIVES: UP TO $15,000 APPOINTMENT INCENTIVE (see below for additional information) This posting will be run continuously. Do you have a passion for serving your community? Has your collaborative work style allowed you to bring value that has made a positive impact on your team?
The City of Napa Police Department is dedicated to providing unparalleled service to its diverse, local community. A career with our department offers many rewards: competitive salaries and excellent benefits; chances to create positive impacts on people in your community; an amazing variety of work and challenges; and a satisfying public service career.
Our Communications Dispatch Center is the primary public safety answer point for all 911 emergency calls to the Napa Police Department, Napa County Sheriff's Department, American Canyon Police Department, Napa Fire Department, American Canyon Fire Department and AMR Ambulance Services. We also transfer calls to CalFire, St. Helena Police Department and Calistoga Police Department.
In this role, you are a critical link between citizens and the emergency response personnel. Although many people are passionate about this exciting and fast-paced career, few have had the opportunity to observe the operations of a busy Communications Center Click here for a sneak peak of a typical day on the job for a Dispatch professional. (Video courtesy of Valley Communications Center in Kent, Washington).
Lateral Applicants:
We are currently seeking applicants for vacancies under the Public Safety Dispatcher II classification. Applicants with public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities are strongly encouraged to apply! Possession of a P.O.S.T. Dispatch Training Certificate is preferred.
Hiring Incentives: The New Hire Appointment Incentive will be paid to hired candidates on the first paycheck following their hire date.
*POST CERTIFICATE PAY (PERS reportable) eligible upon completion of probation*
In addition to meeting the qualifications listed below, as a Public Safety Dispatcher II you will have shown success in demonstrating:
* Adaptability - Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts to work within new work structures, processes, requirements, or cultures and adapts quickly to change and easily considers new approaches.
* Stress Tolerance - Maintains stable performance under pressure or opposition and handles stress in a manner that is acceptable to others and to the organization.
* Interpersonal Communications - Develops and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness.
* Contributing to Team Success - Actively participates as a member of a team to ensure success by involving others, keeping other informed, and modeling commitment.
* Engagement Readiness - Demonstrates a willingness to commit to work and to invest time, talent, and the best efforts in accomplishing organizational goals.
* Applied Learning - Applies new job-related information in a timely manner.
* Attention to Detail - Accomplishes tasks by considering all areas involved; shows concern for all aspects of the job; accurately checks processes and tasks.
* Decision Making - Identifies and understands issues, problems, and opportunities; compares information from different sources to draw conclusions; uses effective approach for choosing a course of action or appropriate solution; takes action that is consistent with available facts, constraints, and probable consequences.
* Planning and Organizing - Plans and organizes work; handles several tasks at once.
This recruitment and examination is being conducted to fill multiple vacancies and may be used to fill future full-time vacancies as they occur during the active status of the employment list. The active status of this employment list will be at least 6 (six) months unless abolished sooner or extended beyond that date in accordance with the Civil Service Rules.
For a full, detailed job description, click here.
MISSION STATEMENT for the City of Napa
Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence.
CORE VALUES for the City of Napa
* Integrity - Consistently demonstrating the highest level of ethical conduct with accountability and pride.
* Service - Engaging in meaningful work to care for our community through resourceful dedication and humble actions.
* Inclusion - Creating a sense of ease and belonging through respect, acceptance, and mindfulness of our collective diversity.
* Collaboration - Working together with a shared purpose while respectfully considering all voices to achieve common goals, solutions, and greater outcomes.
* NOTE: CITY OF NAPA EMPLOYEES SHOULD USE A PERSONAL EMAIL ADDRESS DURING THE APPLICATION PROCESS*
SELECTION PROCESS
The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, an eligible list may be exclusively used for that current vacant position. Other recruitments and eligible lists may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
The promulgated eligibility list for this recruitment will be six (6) months, unless extended or abolished sooner.
Candidates who have participated in a testing process for a recruitment are not eligible to re-take the same test within six (6) months.
What happens next?
* We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
* Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, phone interview, in-person interview(s), and/or web-based testing.
* Based on the City Charter, the final phase of the selection process is the Probationary Period, which in most cases is six (6) months but may be twelve (12) months depending on your classification.
* When three or fewer candidates are available, the testing procedures outlined in the Job Announcement may be waived by the Human Resources Department.
Candidates referred to the Police Department for a selection interview are required to sign authorization and release forms authorizing thorough background and reference checks. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy.
BACKGROUND INVESTIGATION: Candidates for the position of Public Safety Dispatcher II are required to pass a background investigation in accordance with applicable law, regulation and/or policy. During the background investigation candidates are required to complete and submit a California Personal History Statement (POST Form 2-255 Rev. 01/2024). The information that you provide in the Personal History Statement will be used in the background investigation to assist in determining your suitability for the position of Public Safety Dispatcher II. Additionally, for the position of Public Safety Dispatcher II, a polygraph, pre-placement psychological exam and medical examination is required prior to employment. Click here to review the State of California Personal History Statement.
LANGUAGE EQUITY:
* If you need assistance with the recruitment and selection process in Spanish, contact us at ************. These requests will be assessed on a case-by-case basis.
* Si necesita ayuda con el proceso de reclutamiento y selección en español, contáctenos al ************. Estas solicitudes se evaluarán caso por caso.
REASONABLE ACCOMMODATION: The City of Napa Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the HR Department in writing by the final filing date. A Reasonable Accommodation Request Form is available from HR and may be obtained by calling ************, or dial 7-1-1 for the California Relay Service, offering free text-to-speech, speech-to-speech, and Spanish-language services 24 hours a day, 7 days a week.
The City of Napa is an Equal Opportunity Employer, and we believe that a diverse, equitable and inclusive workplace will maximize our talents to benefit the residents we serve.
$53k-70k yearly est. 60d+ ago
Public Safety Dispatcher II (Lateral) - **$20,000 Recruitment Incentive**
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join the City of Vacaville!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually
2% COLA scheduled for 11/01/2026
For a complete job description and to apply online, visit our website at************************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to routine and emergency calls
* Referring callers to appropriate agencies
* Providing general information to the public
* Assigning calls to Police and Fire units
* Dispatching units quickly and as needed
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required.
Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville.
License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************.
IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
$87.9k-106.8k yearly 42d ago
Dispatch Coordinator
Reladyne 4.2
Dispatcher job in Benicia, CA
Job Title: Dispatch Coordinator
Normally Reports to: Manager - Logistics & Distribution
Job Objective: The role of the Fuel Dispatch Assistant is to dispatch fuel trucks in an efficient manner while maintaining superior customer service.
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
Check in all tickets and BOLs; ensure BOLs are priced and coded
Fill out sales orders and check pricing from refineries
Compile fuel inventories from bulk plant locations
Conduct monthly inventory
Report any accident or incident to location manager immediately Support dispatchers with the following:
Quote fuel prices for customers
Dispatch trucks as needed to obtain or deliver fuel on schedule o Maintain on-call-status 24/7
Ensure drivers are following company policies and complying with all legal limits, company, state and federal
Supervise or perform daily truck inspections
Operate office machines such as PC, adding, calculating, and duplicating machines.
Report any accident, incident or unsafe condition to supervisor immediately.
Always provide cheerful, professional customer service.
Treat clients and coworkers with respect and courtesy.
Additional duties as needed and assigned.
Competencies:
Must work well under pressure.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds Company values.
Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
Quantity - Meets productivity standards; Completes work in timely manner.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Asks for and offers help when needed.
Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work
Detail oriented
Multi-tasking - Able to carry out multiple instructions with frequent interruptions without losing track of original objective
Problem solving - Identify problems and determine appropriate actions for correction; keep safety in mind at all times
Education and/or Experience:
High school diploma or equivalent general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Language:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and delivery orders.
Must be able to read, analyze and interpret general business, professional and technical documents, as well as government regulations.
Ability to write routine reports and correspondence.
Must be able to effectively present information prepared for a variety of audiences and groups.
Mathematical Skills
Must be able to add, subtract, multiply and divide figures as well as understand and calculate volume, weight and percentages and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
Intermediate proficiency in Microsoft office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
Valid Driver's License is preferred, but not required.
Other Skills and Abilities
Driving or industry experience preferred
Read and interpret documents such as safety rules, operating and maintenance instructions, delivery orders and government regulations
Basic math skills, understand and calculate volume, weight and percentages
Basic computer skills
Work Environment:
Position is typically in an indoor, moderately quiet, temperature-controlled setting. Position may be asked to make some trips outside to inspect trucks, check loads, confer with drivers, visit worksites, etc.
May be working around moving mechanical parts, in high or precarious places, around fumes or airborne particles, and with potentially flammable chemicals.
Noise level will be generally moderate and occasionally loud.
Hours to be determined by location manager. There is an on-call component which requires 24/7 availability by phone as scheduled/necessary.
Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Vision: minimum vision required to prevent injury from oneself and others
Hearing: perceiving the nature of sounds with or without correction
Talking: expressing or exchanging ideas by means of the spoken word
Lifting small weighed objects constantly; 20 pound objects frequently and 25-50 pound objects occasionally
Climbing ladders, stairs and ramps
Balancing, pushing and pulling
Crouching, kneeling, reaching and grasping objects
Walking: move about inside the office and/or branch facilities as well as airport/travel needs
Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
Capable of traveling as required
Attendance Requirements: Attendance on a regular, consistent basis is mandatory, including arriving at the time as scheduled
Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects,
ascending/descending stairs and commuting to work location. If you are an individual with a
disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request the accommodation below.
Accommodations requested:
______________________________________________________________________________
Know Your Rights: Workplace Discrimination is Illegal
- (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
$35k-47k yearly est. 1d ago
Operations Dispatch Coordinator
Semiserve
Dispatcher job in Martinez, CA
Details: Job Title: Operations Dispatch Coordinator Our client is seeking a Dispatcher to support refinery and industrial construction projects in Martinez, CA. This role is responsible for coordinating workforce deployment, tracking crew assignments, and supporting daily field operations to ensure jobs are staffed efficiently and safely. Key Responsibilities:
Coordinate daily dispatch of craft labor, supervisors, and support personnel to refinery job sites
Communicate schedules, start times, and job locations to field personnel
Track workforce availability, callouts, and schedule changes
Maintain accurate records of crew assignments, hours, and site access requirements
Support onboarding logistics including badging, orientation, and site requirements
Communicate with project managers, superintendents, and field leadership regarding manpower needs
Assist with timekeeping verification and daily reporting
Respond to last-minute staffing changes in a fast-paced environment
Ensure compliance with refinery safety and access requirements
Qualifications:
Previous dispatch or coordination experience, preferably in construction, industrial, or refinery environments
Strong communication and organizational skills
Ability to manage multiple priorities and changing schedules
Proficiency with Microsoft Office and scheduling tools
Comfortable working in a high-volume, deadline-driven environment
Knowledge of refinery access requirements and craft labor coordination is a plus
Work Environment:
Office-based role supporting refinery and industrial construction sites
Early mornings, extended hours, and flexibility required based on project needs
Frequent communication with field crews and site leadership
#INDW
$35k-47k yearly est. 36d ago
Transportation Dispatcher
Center for Elders' Independence 4.3
Dispatcher job in Oakland, CA
The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities.
The Position: Under the supervision of the Dispatch Supervisor, the Transportation Dispatcher is responsible for scheduling and coordinating the dispatch of all CEI transportation services to program participants. Utilizing the routing and scheduling software; manages alert screen logs, reviews past, current, and future trips, on-time performance, vehicle availability, cancels trips as needed, and confirms end of day route duties are complete.
DUTIES AND RESPONSIBILITIES:
Manage alert screen to log and review trips and drivers performance.
Document and report any unusual incidents with drivers and/or participants.
Manage vehicle availability and routes accordingly.
Make sure all trips are accounted for. No open will-calls, no unassigned trips, no runs with no driver.
Manage trip adjustments as needed.
Make sure all drivers are accounted for and performing driver end of day duties.
Prepare for next hours of business. Review upcoming trips in the schedule.
Cancel any trip that is still open that will not be performed.
Follow up with participants on cancelations and communicate to appropriate departments as needed.
Act as a liaison between the transportation department and center staff for related updates and answers.
Communicate any changes or adjustments with contracted transportation services in tandem with dispatch manager
Assist with maintaining the transportation hub and or all changes to participant profiles or schedules.
Attend routing and scheduling software company offered educational programming to maintain competency with software functionality.
Follow all CEI Policies and Procedures.
Comply with all agency training requirements including department specific meetings and trainings.
Maintain safe working environment by following CEI's safety P&P's.
Maintain a courteous, helpful and professional attitude on the job. Display a willingness and ability to be responsive to all customer groups.
Perform other duties as assigned in a positive and helpful manner.
QUALIFICATIONS:
High school diploma or equivalent.
1-2 years' Experience working in a dispatch or related administrative function.
Excellent interpersonal skills.
Strong computer skills - word processing, spreadsheets and databases.
Phone Experience in a call center environment is a plus.
Strong organizational skills.
Ability to effectively problem-solve complex issues.
Strong verbal and written communication skills
Ability to work as a team player in a multi-cultural, inter-disciplinary setting.
Bilingual a plus but not required.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Standard office setting; exposure to computer screens; may be required to work holidays and weekends.
Physical: Essential and marginal functions may require maintaining physical condition necessary for sitting or walking for prolonged periods of time; extensive use of computer keyboard.
The above is intended to communicate the general function of the mentioned position and by no means shall be considered an exhaustive or complete outline of the specific tasks and functions that will be required. CEI reserves the right to change job descriptions, site assignments, and or work hours as required by the needs of the program. All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.
Signature: ___________________________Date:__________________________
SUPERVISED BY: Dispatch Supervisor
POSITION SUPERVISES: None
Updated 2.15.24
Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a “capitation” healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.
$32k-38k yearly est. Auto-Apply 17m ago
Dispatch Clerk
Transdevna
Dispatcher job in Brisbane, CA
Transdev in San Francisco, CA is hiring a Dispatch Clerk to oversee road service through communication with Operators and provides customer support to the clients. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer: $22.25
Position Subject to Collective Bargaining Agreement:
* $22.25 - $23.00 (Union Collective Bargaining Agreement Payscale)
o Starting pay $22.25 with progression to $23.00 over 1 year.
Benefits include:
* Vacation: up to 14 days per year
* Paid Sick Leave: 48 hrs annually full time employees
medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
+ Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
+ Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
+ Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
+ Comprehensive understanding of policies and procedures
+ Meet or exceed established performance requirements.
+ Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
+ Follows rules and regulations of the Company; follows instructions of management and supervisors
+ Adheres to all regulations related to the Americans with Disabilities Act (ADA)
+ Maintains confidentiality of passengers' information
+ Maintains a clean and well-organized work area
+ Other duties as required.
Qualifications:
* High School Diploma, GED or equivalent.
* Computer literate
* Excellent customer service skills.
* Ability to operate standard telephone system.
* Must be able to work shifts or flexible work schedules as needed.
* Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
Must be able to work shifts or flexible work schedules as needed.
+ Majority of work is accomplished indoors and in air conditioned or well-ventilated facilities
+ Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the
U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by
our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The
physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial
consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,
religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 7113
Pay Group: MUH
Cost Center: 415
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$29k-38k yearly est. 14d ago
Dispatch Coordinator
Bishs RV Inc.
Dispatcher job in Fairfield, CA
Job Description
Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus
Key Objectives:
Optimize technician productivity and shop efficiency
Ensure accurate and prioritized dispatching
Deliver exceptional communication and customer service
Track and improve key performance metrics
Foster a collaborative and positive work environment
Responsibilities:
Technician Workflow Coordination
Assign repair orders (ROs) to technicians based on skill level, availability, and job priority.
Monitor job progress and ensure adherence to schedules and promised timelines.
Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities.
Communicate clearly with technicians to set expectations and address concerns.
Shop Capacity and Efficiency Management
Ensure the shop operates at maximum capacity by efficiently scheduling jobs.
Minimize technician downtime through proactive staging and prioritization of work.
Collaborate with the service manager to identify and resolve bottlenecks in workflows.
Utilize dispatching tools and software to maintain accurate records and performance metrics.
Repair Order Accuracy and Priority Management
Review repair orders to confirm clarity and accuracy after assignment.
Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks.
Provide feedback to service advisors when ROs need clarification or additional information.
Customer Service and Communication
Maintain communication with service advisors regarding job progress and expected completion times.
Escalate any delays or issues impacting customer satisfaction to the service manager.
Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery.
Performance Tracking and Reporting
Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time).
Report daily performance results to the service manager, highlighting successes and areas for improvement.
Use data to identify patterns and recommend workflow adjustments to improve overall shop performance.
Team Collaboration and Development
Foster strong working relationships with technicians, service advisors, and managers.
Provide input on technician performance to support training, recognition, and development initiatives.
Promote a positive and collaborative team environment.
What you'll bring:
Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
Proficiency with scheduling software, dispatch tools, or similar platforms.
Ability to analyze data and make informed decisions to optimize operations.
Familiarity with repair processes or technical workflows is beneficial but not required.
Proven ability to work collaboratively and foster a positive, productive team environment.
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results:
Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals.
Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling.
Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction.
Job Priority Management: Maintain an effective priority system that aligns with service department goals.
Repair Order Accuracy: Ensure ROs are clear and accurate after assignment.
Communication: Facilitate seamless communication among technicians, service advisors, and customers.
Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery.
Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization.
Resources:
Dispatching and scheduling software
Performance data and reporting tools
Clear SOPs and repair order processes
Strong communication channels
Training and development materials
Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$25 hourly 13d ago
Dispatch Coordinator
Bish's RV
Dispatcher job in Fairfield, CA
Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus
Key Objectives:
Optimize technician productivity and shop efficiency
Ensure accurate and prioritized dispatching
Deliver exceptional communication and customer service
Track and improve key performance metrics
Foster a collaborative and positive work environment
Responsibilities:
Technician Workflow Coordination
Assign repair orders (ROs) to technicians based on skill level, availability, and job priority.
Monitor job progress and ensure adherence to schedules and promised timelines.
Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities.
Communicate clearly with technicians to set expectations and address concerns.
Shop Capacity and Efficiency Management
Ensure the shop operates at maximum capacity by efficiently scheduling jobs.
Minimize technician downtime through proactive staging and prioritization of work.
Collaborate with the service manager to identify and resolve bottlenecks in workflows.
Utilize dispatching tools and software to maintain accurate records and performance metrics.
Repair Order Accuracy and Priority Management
Review repair orders to confirm clarity and accuracy before assignment.
Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks.
Provide feedback to service advisors when ROs need clarification or additional information.
Customer Service and Communication
Maintain communication with service advisors regarding job progress and expected completion times.
Escalate any delays or issues impacting customer satisfaction to the service manager.
Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery.
Performance Tracking and Reporting
Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time).
Report daily performance results to the service manager, highlighting successes and areas for improvement.
Use data to identify patterns and recommend workflow adjustments to improve overall shop performance.
Team Collaboration and Development
Foster strong working relationships with technicians, service advisors, and managers.
Provide input on technician performance to support training, recognition, and development initiatives.
Promote a positive and collaborative team environment.
What you'll bring:
Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
Proficiency with scheduling software, dispatch tools, or similar platforms.
Ability to analyze data and make informed decisions to optimize operations.
Familiarity with repair processes or technical workflows is beneficial but not required.
Proven ability to work collaboratively and foster a positive, productive team environment.
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results:
Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals.
Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling.
Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction.
Job Priority Management: Maintain an effective priority system that aligns with service department goals.
Repair Order Accuracy: Ensure ROs are clear and accurate before assignment.
Communication: Facilitate seamless communication among technicians, service advisors, and customers.
Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery.
Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization.
Resources:
Dispatching and scheduling software
Performance data and reporting tools
Clear SOPs and repair order processes
Strong communication channels
Training and development materials
Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$25 hourly 11d ago
Public Safety Dispatcher - Lateral (Retired Annuitant)
Solano County, Ca 4.0
Dispatcher job in Fairfield, CA
* FOR RETIRED ANNUITANT ASSIGNMENTS ONLY* The following process is used when a CalPERS Retiree is interested in working as a Retired Annuitant for Solano County. To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service.
The values of the Sheriff's Office are to bring:
Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
Trust: Confidence in the character and ability to meet expectations.
Courage: To persevere with mental and moral strength in the face of difficulty.
Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.
Service: Providing professional assistance in support of the community's best interests and well-being.
Respect: To value and embrace individuality with special regard to differences.
Click here to learn more about the Sheriff's Office
The interest list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises.
THE POSITION:
Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.
Click here for Public Safety Dispatcher Job Description
POSITION REQUIREMENTS:
Education: High school diploma, GED or equivalent AND
Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching.
Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred.
SPECIAL REQUIREMENTS:
Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.
DOCUMENT SUBMITTAL REQUIREMENTS:
If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.
Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process).
Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax.
SUPPLEMENTAL INFORMATION:
LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS:
Employees are required to obtain the following within the 12-month probationary period:
* California P.O.S.T. Dispatch Basic certification
* C.L.E.T.S. Terminal Operator certification
* Cardiopulmonary Resuscitation Certificate (CPR)
* Emergency Medical Dispatcher Certification (EMD)
All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
SELECTION PROCESS:
10/10/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.
Applications will be reviewed as needed thereafter.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions apply to California Public Sector Pension Plan Retirees. Retired annuitants may be eligible to work more than 960 hours if the appointment satisfies the conditions of Government Code Section 7522.56(j).
HOW TO APPLY:
Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
$50k-66k yearly est. 36d ago
Public Safety Dispatcher
Military, Veterans and Diverse Job Seekers
Dispatcher job in Alameda, CA
Dispatches emergency and non-emergency police personnel in response to calls for service; receives information, questions and requests for service; determines nature and priority of calls for service, routes calls as needed and dispatches appropriate units for response.
Handles inquiries involving public emergencies; recognizes sensitive information and handles accordingly; provides information to field units, other agencies and the public.
Alerts other agencies and coordinates mutual response radio traffic and information distribution.
Operates computer aided dispatch system and other telecommunications devices; performs routine equipment testing, upkeep and maintenance.
Operates computer equipment using designated systems and programs such as word processing, desktop publishing, databases and spreadsheets; makes inquiries and entries through local, State and Federal computer information systems.
Sends, receives and routes a variety of law enforcement reports, warrants and other materials.
Reviews and records case information; maintains logs and records including automated record files; prepares reports and other related forms and records.
May assist in training new dispatchers and participate in various Police Department activities and operations as assigned.
Education/Experience
Any combination equivalent to education and experience likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be:
Education: Graduation from high school.
Experience: Two years of responsible full-time work experience involving public contact, computer usage, and/or heavy telephone traffic. Experience in public safety, or dealing with stressful, multi-task oriented situations is
highly desirable
.
Other Requirements
Passing CritiCall Exam or ECOMM score dated within 1 year of application (lateral transfers from other agencies do not need to submit) (see below).
Ability to obtain a California Peace Officer Standards and Training (POST) Basic Public Safety Dispatcher Certificate within one year of employment.
Willingness and/or ability to work rotating shifts, including nights, holidays and weekends; work on an on-call basis; work irregular duty assignments; wear a uniform and safety equipment; work outside in inclement weather; work under undesirable and hazardous conditions; conform to department grooming standards; successfully pass a background investigation; work alone; attend educational sessions as required; travel out of town for one day or more.
Candidates considered for appointment must successfully pass job related post offer, pre-employment medical and psychological examinations including a drug screening, and have vision correctable to 20/30 and normal color vision and hearing. Incumbents must demonstrate a state of physical and mental health consistent with the ability to perform assigned duties.
Selected positions require possession of a valid California Driver's License and satisfactory driving record as a condition of initial and continued employment.
Knowledge
Knowledge of organization and functions of a municipal law enforcement agency; modern office practices and procedures; application of modern computer technology including designated operating programs and software.
Ability
Ability to effectively coordinate the work of safety enforcement personnel in the field; assess and prioritize emergency situations; make rapid and sound independent judgements in stressful emergency situations; perform clerical work and basic mathematical calculations with speed and accuracy; operate computer equipment, a variety of office equipment and specialized police department equipment including computerized telecommunications and dispatch equipment; read, interpret, apply and explain various codes, regulations, manuals, maps, etc.; establish and maintain accurate records; prepare reports; communicate effectively; act with resourcefulness, courtesy and initiative; establish and maintain effective working relationships with employees and the general public.
Typing Skill
Ability to type from clear printed copy at a speed of 35 net words per minute.
$41k-59k yearly est. 60d+ ago
Public Safety Dispatcher (Entry-Level)
City of San Bruno
Dispatcher job in San Bruno, CA
Join a department that cares about its Dispatchers and is LOVED by its community
Elevate your public safety career as a Dispatcher. Our mission at the San Bruno Police Department is to Ensure Peace, Provide Safety, and Build Community. We aim to realize this mission by taking good care of the people who work in our organization so that they can take good care of everyone else. We believe that the key to providing exceptional police services is consistently deploying strong, healthy, well-trained, emotionally intelligent human beings as San Bruno Police Dispatchers. As such, we have created a healthy, happy, fun working environment, focused on enabling each member of our team to use their employment to pursue the best possible versions of themselves.
City of San Bruno's Excellent Benefits
CalPERS retirement formula
Non-Safety: 2.7% @ 55 for classic members or 2% @ 62 for PEPRA members
Annual accruals of vacation days based on years of service, holidays and sick days
Opportunity for bilingual incentive pay up to 2.5%
Medical, dental and vision benefits provided with employee contribution
Life Insurance equal to one years annual salary provided at no cost
Long-term disability insurance provided at no cost
Home loan assistance program
Section 125 Flexible Benefit Plan
Tuition reimbursement
The Position
The San Bruno Police Department is recruiting for entry-level Public Safety Dispatchers. Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This position operates on a 24-hour, 365 days per year basis, and may be assigned to either a day, swing, or graveyard shift on a regular, rotational basis that includes nights, weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining
a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department.
Examples of Duties
Essential Duties
Receives and transmits emergency
and non-emergency
telephone and radio traffic.
Maintains and processes a variety of communications reports, records and radio logs.
Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
Responsible for various Record Management System (RMS) entries, some of these include but are not limited to citations, warrants, subpoenas.
Responsible for accurate and timely entries into the California Law Enforcement Telecommunication System (CLETS), as well as, the National Crime Information Center (NCIC).
Maintains a high level of confidentiality.
Performs collateral duties including a variety of related clerical tasks:
records entry, assisting in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
Performs related duties and responsibilities as assigned.
Typical Qualifications
The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement. In addition, candidates will have a successful track record of the following:
Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.
Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.
Placing a high priority on the internal and external customers perspective when making decisions and taking action;
Implementing service practices that meet the customers and own organizations needs.
Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others emotions and behavior.
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks.
Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization.
Minimum Qualifications
Must be able to pass an extensive background investigation.
Education
Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.
Experience
At least one (1) year of related work experience requiring alertness and independent judgment, but no previous public safety dispatch experience is required.
Certificates and Licenses
Must possess and maintain a valid California Drivers License, Class C with a good driving record.
Typing certificate issued within the last year verifying minimum typing speed of thirty-five (35) net words per minute with a maximum of nine (9) errors. Typing certificate must be submitted with application to be considered. Online typing certificatepermitted with application; formal test will be administered to final candidate.
Completion within the last year of the POST Entry Level Dispatcher Selection Test Battery with a preferred minimum
score of 48 or above;
or CritiCall Dispatch passing test results within a year of application date.
Certificate must be submitted with application to be considered.
Supplemental Information
Thisis a continuous recruitment, and applications will be accepted on a continuous basis. This recruitment may close at any time without notice.For a full, detailed class specification, clickhere.
How to Apply
Applications may be submitted online at the City's BambooHR homepage. The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.
Whensubmitting your application, please upload the following:
1) POST Entry Level Dispatcher Selection Test Battery (with a score of 48 or above). If you have not yet taken the test, upcoming test dates can be found at: ******************************* or, CritiCall Dispatch test results.
2) Typing certificate issued within the last year verifying minimum typing speed of thirty-five (35) net words per minute with a maximum of nine (9) errors. Online typing certificatepermitted with application, formal test will be administered to final candidate.
What happens next?
We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.
Reasonable Accommodations:
The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing
******************.
Recruitment Contact
Contact phone:
**************
Contact email:
******************
$41k-59k yearly est. 2d ago
Dispatch Coordinator
Reladyne 4.2
Dispatcher job in Benicia, CA
Job Title: Dispatch Coordinator Normally Reports to: Manager - Logistics & Distribution Job Objective: The role of the Fuel Dispatch Assistant is to dispatch fuel trucks in an efficient manner while maintaining superior customer service. Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
* Check in all tickets and BOLs; ensure BOLs are priced and coded
* Fill out sales orders and check pricing from refineries
* Compile fuel inventories from bulk plant locations
* Conduct monthly inventory
* Report any accident or incident to location manager immediately Support dispatchers with the following:
* Quote fuel prices for customers
* Dispatch trucks as needed to obtain or deliver fuel on schedule o Maintain on-call-status 24/7
* Ensure drivers are following company policies and complying with all legal limits, company, state and federal
* Supervise or perform daily truck inspections
* Operate office machines such as PC, adding, calculating, and duplicating machines.
* Report any accident, incident or unsafe condition to supervisor immediately.
* Always provide cheerful, professional customer service.
* Treat clients and coworkers with respect and courtesy.
* Additional duties as needed and assigned.
Competencies:
* Must work well under pressure.
* Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.
* Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
* Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds Company values.
* Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
* Quantity - Meets productivity standards; Completes work in timely manner.
* Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands.
* Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
* Initiative - Volunteers readily; Asks for and offers help when needed.
* Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work
* Detail oriented
* Multi-tasking - Able to carry out multiple instructions with frequent interruptions without losing track of original objective
* Problem solving - Identify problems and determine appropriate actions for correction; keep safety in mind at all times
Education and/or Experience:
* High school diploma or equivalent general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Language:
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and delivery orders.
* Must be able to read, analyze and interpret general business, professional and technical documents, as well as government regulations.
* Ability to write routine reports and correspondence.
* Must be able to effectively present information prepared for a variety of audiences and groups.
Mathematical Skills
* Must be able to add, subtract, multiply and divide figures as well as understand and calculate volume, weight and percentages and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability
* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
* Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
* Intermediate proficiency in Microsoft office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
* Valid Driver's License is preferred, but not required.
Other Skills and Abilities
* Driving or industry experience preferred
* Read and interpret documents such as safety rules, operating and maintenance instructions, delivery orders and government regulations
* Basic math skills, understand and calculate volume, weight and percentages
* Basic computer skills
Work Environment:
* Position is typically in an indoor, moderately quiet, temperature-controlled setting. Position may be asked to make some trips outside to inspect trucks, check loads, confer with drivers, visit worksites, etc.
* May be working around moving mechanical parts, in high or precarious places, around fumes or airborne particles, and with potentially flammable chemicals.
* Noise level will be generally moderate and occasionally loud.
* Hours to be determined by location manager. There is an on-call component which requires 24/7 availability by phone as scheduled/necessary.
Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
* Vision: minimum vision required to prevent injury from oneself and others
* Hearing: perceiving the nature of sounds with or without correction
* Talking: expressing or exchanging ideas by means of the spoken word
* Lifting small weighed objects constantly; 20 pound objects frequently and 25-50 pound objects occasionally
* Climbing ladders, stairs and ramps
* Balancing, pushing and pulling
* Crouching, kneeling, reaching and grasping objects
* Walking: move about inside the office and/or branch facilities as well as airport/travel needs
* Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
* Capable of traveling as required
Attendance Requirements: Attendance on a regular, consistent basis is mandatory, including arriving at the time as scheduled
Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects,
ascending/descending stairs and commuting to work location. If you are an individual with a
disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request the accommodation below.
Accommodations requested:
______________________________________________________________________________
Know Your Rights: Workplace Discrimination is Illegal- (click for more information)
Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.
1 Year of Dispatching experience.
Leadership experience is a plus.
$35k-47k yearly est. 7d ago
Public Safety Dispatcher I
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join our team!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually
2% COLA scheduled for 11/01/2026
Working for the City of Vacaville comes with an excellent benefits package, including:
* Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
* Vision and Dental Insurancemonthly premiums covered 100% by the City
* Holiday Pay at 5.38% of base salary
* Tuition reimbursement up to a maximum of $2,200 per fiscal year
* California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year
* California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year
* California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
See our generous Benefits Summary page for more detailed information.
For a complete job description, visit our website at***********************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to both routine and emergency calls
* Evaluating requests to determine priority level and type of response required
* Determining the location and nature of emergency and non-emergency calls for service
* Referring callers to the appropriate agency or resource
* Providing general information to the public
* Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
* Dispatching and coordinating responses for multiple units simultaneously
* Operating a multi-channel radio console supporting Police, Fire and other emergency services
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent.
Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable.
License or Certificate:
A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable.
* Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet.
IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
The average dispatcher in Novato, CA earns between $29,000 and $56,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.