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  • SafeRide Navigator / Dispatcher - Public Safety

    Chapman University Careers 4.3company rating

    Dispatcher job in Irvine, CA

    SafeRide Navigator / Dispatcher responsibilities. Responsibilities Ability to provide assistance to passengers on boarding and off-boarding as needed. Must be punctual and have the ability to work late hours. Ability to follow directions. Answering phones, filing, data entry, and relaying directions to Drivers/Navigators via a two-way radio. Perform additional duties as assigned by the supervisor. Basic office skills, including computer skills and organization skills. Must possess excellent customer service skills and have good attention to detail. Must be able to learn new processes Required Qualifications Must be punctual and have the ability to work late hours. Ability to follow directions and communicate effectively.
    $38k-50k yearly est. 18d ago
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  • Police Services Dispatcher

    City of Santa Ana, Ca 4.7company rating

    Dispatcher job in Santa Ana, CA

    The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Salary listed does not include incentives, some of which are listed below: Incentive Pay * Career Development Pay: * Associate's Degree: 5% * Bachelor's Degree: 7.5% * Master's Degree: 10% * Bilingual: $300 Longevity Pay: (total years of City service) will be assigned at the following benchmarks: * Completion of 15 years: 2.5% *Completion of 20 years: Additional 2.5% For more information on incentive pay, please see Articles IV, V & VI of the Santa Ana Police Officers Association (POA) Memorandum of Understanding. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. * Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services * Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed * Dispatches emergency units on the computer aided dispatch * Maintains contact with all units on assignment to determine status and location * Provides assistance and explains response procedures * May coordinate with state, county and other local agencies to provide information and coordinate call responses * Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office * Inputs data into calls for service for police response * Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System * Tests communications equipment and reports malfunctions * Performs other functions as assigned One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy. All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
    $32k-40k yearly est. 27d ago
  • Police Dispatcher I (Hourly/Intermittent), University Police Department

    California State University System 4.2company rating

    Dispatcher job in San Marcos, CA

    The University Police Department is responsible for maintaining a safe and secure environment for the university community of Cal State San Marcos. The department provides a 24-hour communication center staffed by Police Dispatchers. Police Dispatcher performs initial caller interrogation to determine the appropriate level of service needed in emergency situations and allocates appropriate personnel and resources to incidents. The dispatcher initiates fire, medical emergency, and non-emergency responses and response is provided by allied agencies. The dispatcher reports to the Lieutenant and will be under the lead direction of the Police Sergeant. Position Summary Police Dispatcher I This is a part time, temporary, non-exempt position ending on or before December 20, 2024. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. Anticipated Hiring Salary Range: $26.60 - $30.56 per hour (step 1 - step 8) CSU Classification Salary Range: $26.60 - $38.76 per hour Shift Differential This position may be scheduled to variable work hours to include evenings, nights, and weekends. Shift differential pay of $1.35 per hour applies if 4 or more hours are worked between the hours of 6:00 p.m. and midnight and $2.30 per hour applies between midnight and 6:00 a.m. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Hearing & speech impaired call our TDD at **************. Supplemental Information The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The systemwide CSU Vaccination Policy can be reviewed at ******************************************************** Questions should be sent to the Office of Human Resources at ************. Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Must successfully meet and pass a pre-employment medical examination and drug screen. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Positions are posted for a minimum of 14 days. Advertised: Jun 11 2024 Pacific Daylight Time Applications close:
    $26.6-30.6 hourly Easy Apply 40d ago
  • Public Safety Dispatcher - Lateral

    City of Oceanside (Ca 4.2company rating

    Dispatcher job in Oceanside, CA

    THE CITY OF OCEANSIDE IS AN EQUAL OPPORTUNITY EMPLOYER The City of Oceanside Police Department is currently accepting applications for the position of Lateral Public Safety Dispatcher. This is a crucial role in ensuring public safety, and we are looking for dedicated individuals to join our team. To qualify as a lateral dispatcher, candidates must be employed as a Dispatcher by a public safety agency, have successfully completed probation with their current agency with at least one year of experience, and possess a California P.O.S.T. certificate. Those not currently working as a Dispatcher for a public safety agency are encouraged to apply for the Entry-level Dispatcher position. LATERAL INCENTIVE: * $2,500 at time of hire * $500 upon completion of probation period * $1,000 anniversary payment - year 2 * $1,500 anniversary payment - year 3 * $2,000 anniversary payment - year 4 * $3,500 anniversary payment - year 5 * Up front leave bank of 400 hours to be used as sick leave * Up front "other" leave bank of 80 hours to be used as vacation * Payments will not be eligible for inclusion in the calculation of CALPERS retirement benefits. Under general supervision to receive and evaluate incoming administrative, emergency and 9-1-1 telephone calls for police and fire emergency and other calls for service, and to relay the requests to appropriate personnel; to dispatch appropriate police and fire personnel and equipment utilizing radios, telephone and/or alarm signal communications equipment; operate computer terminals; and to perform related work as required. Oceanside, a beach community located 39 miles north of San Diego, has a population of more than 175,000. The Oceanside Police Department has an authorized budgeted strength of 228 sworn and 84 professional staff members, and handles approximately 110,000 calls for service each year. Our motto, "Service With Pride", speaks to our focus of quality customer service and efficient service. We are committed to public safety and to implementing innovative crime-prevention techniques to ensure a safe and healthy community. Prospective employees will undergo and must successfully pass a thorough police background investigation which may include a psychological evaluation, polygraph examination, a medical examination and a drug screening. The Public Safety Dispatcher operates RCS (800MHz) and VAF radio receivers and transmitters, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; assumes supervisory duties in the absence of the Communications Supervisor; performs related duties and responsibilities as required. Knowledge of: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Report writing; and * Principles of functional supervision, training and dispatching operations. Ability to: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships. * Write clear, concise reports and instructions; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. Experience and Training Experience: One year work experience as a California law enforcement Public Safety Dispatcher. Training: Equivalent to the completion of the twelfth grade. License/Certificate: * Possession of, or ability to obtain and maintain, a valid California driver's license. * A California P.O.S.T. Basic Dispatch Certificate. * Typing certificate of 45 Net Words Per Minute, with no more than five (5) errors. Note: Please attach copies of your California POST Basic Dispatch Certificate and your current typing certificate to the application. If you don't attach these two certificates, your application will not be considered. Environmental Conditions: Office environment; exposure to computer screens. Physical Conditions: Essential and marginal functions may require maintaining physical condition necessary for sitting for prolonged periods of time and the wearing of headsets while on duty. Selection Process: All applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process will include a computer based examination to assess job-related experience and skills. Candidates who successfully complete the examination process will be placed on the eligibility list and will remain eligible for employment consideration for a minimum of six months. Note: Prospective employees will undergo and must successfully pass a thorough police background investigation which may include a psychological evaluation, polygraph examination, a medical examination and a drug screening. Note: A current, five (5) minute typing certificate with a net of 45 Words Per Minute, with no more than five (5) errors issued within the last six months MUST be attached to the application. If it's not, your application will not be considered. You may obtain a typing certificate from employment/staffing agencies, adult schools, community colleges, or ROP programs. DUE TO THE CURRENT CIRCUMSTANCES, ONLINE TYPING CERTIFICATES WILL BE ACCEPTED AS LONG AS THEY MEET THE REQUESTED CRITERIA LISTED ABOVE. Recommended online typing certificates sites: ************** ********************************************************** RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTING PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION. THE PROVISIONS OF THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE.
    $48k-62k yearly est. 51d ago
  • Public Safety Dispatcher (Lateral) - $20K HIRING BONUS ELIGIBLE

    City of Hemet, Ca 3.9company rating

    Dispatcher job in Hemet, CA

    THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is accepting applications for Public Safety Dispatcher (Lateral) - HIRING BONUS ELIGIBLE. * Hiring Bonus Eligibility Requirements: * An applicant must be employed as a California full-time public safety dispatcher with at least three (3) consecutive years of experience as a full-time dispatcher processing both 9-1-1 calls as a primary public safety answering point and filed officer radio traffic at the time that the candidate submitted a job application to the City for the Lateral Public Safety Dispatcher position. * The three (3) years of experience as a full-time public safety dispatcher must have occurred at a California POST-certified Public Safety Agency such as a Municipal Police Department, County Sheriff's Department, or California Highway Patrol. * Candidate must posses a POST Dispatcher Basic Certificate. If you do not meet the hiring bonus eligibility requirements, please, consider applying for the regular lateral recruitment. Apply immediately for consideration! To learn more about on-the-job duties for this position please click on the video link below. ******************************************* THE POSITION: Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department. Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required. KNOWLEDGE: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Police and Fire dispatching procedures and the laws and regulations; * Report writing; and * Record keeping principles; * Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility; * Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime; * Principles of functional supervision, training and dispatching operations. ABILITY: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Obtain vital information from individuals in stressful or emergency situations; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Use tact, initiative, prudence and independent judgement within general policy and legal guidelines; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. MINIMUM QUALIFICATIONS * One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable. * High school or GED * College level coursework in radio communications or law enforcement is desirable. CERTIFICATE/LICENSE * Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License; SPECIAL REQUIREMENTS: Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department). WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays. Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms. Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange Work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time. Selection Process All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period. RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.
    $46k-59k yearly est. 41d ago
  • Lateral Public Safety Dispatcher (COI)

    Military, Veterans and Diverse Job Seekers

    Dispatcher job in Irvine, CA

    To qualify as a Lateral Public Safety Dispatcher, candidates must: Possess a POST Public Safety Dispatcher Certificate Successfully completed a probationary period within a California public safety agency or have one full year of Dispatcher experience within the last four years at time of hire. Typing Ability: Net speed of 40 wpm High school diploma or equivalent. Your Impact: Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/13 schedule" (three 13-hour shifts) per week with paid meal breaks. Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Rotating through graveyard shifts is required annually. Official uniforms must be worn. Chain of command oriented. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules. Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. All applicants must be able to pass the Public Safety background check process. This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.
    $36k-54k yearly est. 60d+ ago
  • Towing & Roadside Services Dispatch Coordinator in Day Shift

    Nk Towing & Roadside Services Inc.

    Dispatcher job in Vista, CA

    Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Training & development NK Towing is a AAA Approved Company hiring for day-time dispatch positions. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training). Dispatcher Position - We will train YOU! As a Dispatcher at NK Towing, you'll play an important role in helping AAA members during stressful situations. We're looking for someone who communicates clearly, stays calm under pressure, and can make smart decisionsespecially when responding to urgent roadside assistance calls. A. Essential Duties and Responsibilities -- Dispatcher Coordinate and dispatch multiple drivers to emergency roadside calls using mobile devices and computer software Answers phones in a timely, friendly and professional manner; Investigates the needs of the caller to appropriately dispatch the best service vehicle and driver to meet the needs of the customer and the goals of the company Dispatches calls based on the service(s) and the appropriate service truck needed to assist the customer Complete report / paperwork, in timely and accurately; meet deadlines, collect driver documents daily, complete log sheets Effectively communicate with others, provide accurate information Keep accurate records of time of departure or dispatch, time of arrival (10-97) and time of call completion (10-98), tow destinations, all service call charges and/or additional charges Strictly follows company processes for clearing calls, including complete and accurate documentation Effectively use GPS tools to track the location of company vehicles to aid and assist in prompt service B. Requirements for all Positions: Excellent customer service skills and the ability to multi-task Must be willing to work a flexible shift including weekends (Dispatcher) Computer and typing skills. Strong work ethic, self-motivated, and very organized Strong desire to help people and solve challenging problems. Ability to work well under pressure. Ability to retain information and process constantly changing scenarios with attention to detail. Have dependable transportation arrangements, be on time and regularly attend work shifts smile and enjoy your work. MINIMUM QUALIFICATIONS: C. Experience: Experience is a plus but not required. D. Knowledge, Ability and Skill: Must possess a good command of both oral and written language. Ability to work alone and handle emergency situations calmly, promptly and efficiently. Ability or Skill in typing, computers and record keeping. Active listener with excellent communication skills Sound judgement and critical thinking Capacity to learn communication system techniques. Ability to maintain professional demeanor in challenging towing work environment. If this describes YOU. . . Apply Today. Applications are accepted online or in person. We would love to meet you! NK is located at 451 Olive Ave, Vista, CA 92083. We are available 9am-5pm- Monday-Friday for in-person applications. About NK Towing & Roadside Services: Join the NK Family and become a Tow Truck Driver, Battery Service Provider, Dispatcher or a member of our Transportation Office Team! NK offers emergency towing and emergency roadside assistance assistance services for AAA Members, Law Enforcement and the Public. If you want to become a AAA Mobile Battery Service Provider, a Professional Tow Truck Driver, or a Emergency Roadside Assistance Dispatcher, NK Towing is your top option. With a full fleet of vehicles, we have been training and developing our Roadside Assistance Professionals to drive all kinds of light, medium and heavy duty trucks for more than 18 years. By joining NK Towing you will obtain new skills and learn new practices on how to provide a variety of customer solutions for Roadside dilemmas. These include: Battery Services, Lock-Outs, Fuel Deliveries, Tire Changes for our BSP Drivers and for our California Drivers: Auto Collision and Heavy Duty Towing, that includes RVs tows, buses, trucks, boats, storage containers and heavy equipment tows. You will also participate in AAA training and seminars on industry best practices and providing top-quality customer service to AAA customers. Join the NK Family of Roadside Assistance Professionals and you too will become a Roadside Hero! NK Towing & Roadside Services is located in North County San Diego (Oceanside,& Vista) *AAA Approved Service Providers and located in Vista, California
    $34k-45k yearly est. 17d ago
  • Public Safety Dispatcher

    Santa Ana Unified School District

    Dispatcher job in Santa Ana, CA

    Santa Ana Unified School District See attachment on original job posting EDUCATION AND EXPERIENCE: Three years of customer service experience in demanding, fast-paced environment requiring multi-tasking and independent judgement skills or a combination of training, experience, and/or education equivalent to successful completion of the P.O.S.T. certified dispatcher basic academy. Recent, full-time or equivalent part-time, paid, civilian or military experience in radio dispatching, public emergency information systems, or law enforcement or experience in a public safety Computer Aided Dispatch (CAD) radio communication department is highly desirable. LICENSES AND OTHER REQUIREMENTS: • Possess or have the ability to obtain Pass a Peace Officer's Standards and Training (POST) basic Public Safety Dispatcher certificate within one year of employment. • Successful completion of P.O.S.T Public Safety Dispatcher course within last 3 years. • Typing/keyboarding certificate at a net, corrected speed of 30 words per minute. • Successfully pass a computerized skills assessment test. *Ability to pass a thorough background investigation conducted by the Santa Ana School Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas in accordance with California P.O.S.T. requirements. *Must not have an felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary. REQUIRED DOCUMENTS: • Proof of successful completion of P.O.S.T. Public Safety Dispatcher course within the last 3 years • High School Diploma • Typing/keyboarding certificate (Reflecting a net, corrected speed of 30 words per minute) • Resume Please attach documents listed above as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted) This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at ************ under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.
    $36k-54k yearly est. 4d ago
  • Field Service Dispatcher

    PapÉ Jobs

    Dispatcher job in Moreno Valley, CA

    PAPE' MATERIAL HANDLING, INC. - FONTANA, CA FIELD SERVICE DISPATCHER: Are you a detailed-oriented person who thrives in a busy environment? Do you enjoy working with a wide variety of teammates and customers to accomplish a shared goal? If you answered yes to these questions, we would love to hear from you! Pape' Material Handling, the premier capital equipment dealer in the West, is seeking a Service Dispatcher to join their team in Fontana. At Pape', we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance-all designed to support you and your family. Make a difference. Grow your career. Join the Pape' Team! WHAT YOU'LL DO: As our Service Dispatcher, you will ensure that our field and periodic maintenance technician crew are scheduled and prioritized in an effort to best serve our customers. Every day you will manage the scheduling of technicians, monitor service work in process, open work orders, interact with customers, and more! To thrive in this role, you must love detail and order, have a customer service mindset, and enjoy a fast-paced environment. WHAT YOU NEED: Excellent communication, customer relations, and data entry skills. Computer proficiency, including experience with Excel and Word. Technical knowledge of equipment and dispatching experience is preferred. Compensation: $24.94- 36.16/hr (Depending on Experience) Why work for Pape': Competitive pay based on your skills, training, and experience level. Outstanding benefits including - 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. Progressive Vacation Plans, Sick Leave & Paid Holidays - Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape' vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. Advancement - Pape' is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation - Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape' is known for their stability, honesty and integrity. Equipment - Pape' has the largest equipment inventory in the West and an unparalleled parts inventory! Employee impact - Enjoy an open-door policy where your voice will be heard and your opinions will matter. Training - You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. The Pape' Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
    $24.9-36.2 hourly 19d ago
  • Fire Dispatcher

    City of San Diego, Ca 4.4company rating

    Dispatcher job in San Diego, CA

    See NOTE(S) below for additional compensation opportunities. YOU WILL BE REQUIRED TO PASS A COMPUTER-BASED PERFORMANCE TEST TO BE CONSIDERED FOR FIRE DISPATCHER POSITIONS. Fire Dispatcher positions receive and evaluate requests for fire and emergency medical service; dispatch appropriate fire and/or paramedic units to the incident; and perform other duties as assigned. Fire-Rescue Dispatchers work on a Computer-Aided Dispatch (CAD) system and are the primary answering point for all 911, 10-digit emergency, and non-emergency phone calls from within the City of San Diego (Fire-Rescue Department has dispatch contracts with Chula Vista, Coronado, Imperial Beach, National City, and Poway); elicit essential incident information from callers; determine the nature and extent of the request, the priority of the problem and the need for dispatching police, fire or medical field units; enter appropriate information by typing on a computer keyboard into a dispatch format; answer routine inquiries and refer calls not requiring dispatch to the appropriate department or agency. NOTES: * Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS). * Fire Dispatcher employees work 12-hour shifts (44/36 rotation schedule). * Fire Dispatcher employees may be required to work overtime during training, if needed, on cleared positions. * Fire Dispatcher employees may be required to work during all City holidays. * Fire Dispatcher employees are eligible for 17.5% additional pay after successfully completing the paid mandatory Emergency Medical Dispatcher (EMD) certification course. * Fire Dispatcher employees are subject to mandated overtime beyond their scheduled shift with short notice to maintain staffing levels. * The communication center in the Fire-Rescue Department operates 24 hours a day, seven days a week, with day, evening, and night shifts. Dispatcher I employees will be rotated to different shifts on a periodic basis. You must meet the following requirements on the date you apply, unless otherwise indicated. AGE: You must be 18 years of age or older. CITIZENSHIP: You must be a United States citizen or have the current legal right to work in the United States. EDUCATION: You must meet ONE of the following options: * Graduation from high school. * Passage of the General Education Development (G.E.D.) test. * Passage of the California High School Proficiency Examination (C.H.S.P.E.). * Possession of a two-year, four-year, or advanced degree from a college or university. EXPERIENCE: You must meet ONE of the following options: * One year of full-time experience receiving and dispatching requests for fire and emergency medical services to fire and paramedic units by voice radio or telephone. * One year of experience as a Dispatcher performing emergency dispatch for a medical transport company or department. NOTES: * Fire Dispatcher employees must obtain and maintain National Academy of Emergency Medical Dispatch (NAEMD) certification within six months from date of hire. * City of San Diego employees using Out-of-Class Assignment (OCA) experience to qualify must submit written documentation signed by their appointing authority or payroll specialist, detailing the work performed, dates, and total number of qualifying OCA hours. OCA experience without the required documentation will NOT be considered. HIGHLY DESIRABLE: * The ability to communicate and understand any of the following languages: Spanish, Korean, Arabic, Farsi, Somali, Chinese, Indochinese, or Tagalog. REQUIRED DOCUMENTS (MUST SUBMIT WITH APPLICATION): * For City of San Diego employees, proof of Out-of-Class Assignment (OCA), if utilized to meet the minimum requirements. Required documents should be attached electronically to your application. If you are unable to attach at the time of application submittal, you must submit them as soon as possible via fax: **************; or to the Employment Information Center: City of San Diego Personnel Department, 1200 Third Avenue - Suite 300, San Diego, CA 92101. Include your name and the title of the position for which you are applying.The screening process will consist of the following components: 1. APPLICATION REVIEW: Please ensure all information is complete and accurate as the responses you provide on the supplemental questions will be reviewed using an automated evaluation system. If you are successful in this initial screening process, your application will be reviewed for applicable education, experience, and/or training to ensure all minimum requirements have been met. 2. PERFORMANCE TEST: The performance test is a computer-based work simulation test that measures the general aptitudes needed to be a Fire Dispatcher. No prior dispatch experience is necessary to pass the test. The test includes the following fourteen (14) test modules and ten (10) decision-making scenario prompts that activate during the administration of the test modules. The prompts measure the ability to make decisions quickly and accurately in a multi-task environment and to correctly signal the response using a computer: * DATA ENTRY: The ability to read written data and accurately enter that data using a keyboard. * DATA ENTRY (AUDIO): The ability to hear audible data and accurately enter that data using a keyboard. * CALL SUMMARIZATION 1: The ability to hear, comprehend, and summarize audible information. * CALL SUMMARIZATION 2: The ability to hear and comprehend audible information while accurately entering that information using a keyboard, and to subsequently use that information. * CROSS REFERENCING: The ability to locate information, requested in writing, on a written list and to correctly/accurately respond using a keyboard. * CROSS REFERENCING (AUDIO): The ability to locate information, requested audibly, on a written list and to correctly/accurately respond using a keyboard. * CHARACTER COMPARISON: The ability to compare and contrast written data. * MEMORY RECALL: The ability to learn and later recognize associated information. * MEMORY RECALL - NUMERIC (AUDIO): The ability to hear data (number sequences), memorize it, and then use a keyboard to accurately enter the data. * PRIORITIZATION: The ability to evaluate and analyze information in order to prioritize or categorize incidents. * MAP READING: The ability to use maps for determining routes and locations. * SPELLING: The ability to correctly spell words according to the context in which they are being used (i.e., homonyms). * SENTENCE CLARITY: The ability to select the written passage that is the most clearly written. * READING COMPREHENSION: The ability to read and comprehend written passages. NOTE: * For additional information regarding the performance test review: * ********************************************************************************************* Performance Test Scheduling: Approved applicants will be notified regarding the opportunity to schedule themselves for the performance test. Performance Test Scoring: This is a pass/fail test. The test module scores are weighted to account for correct responses to the decision-making scenario prompts. Applicants must pass ALL 14 test modules to successfully complete the performance test and be placed on the eligible list. Performance test weight: 100%. Reexamination Eligibility: If you fail the performance test, you may reapply a month (30 days) after your most recent test date. Candidates who pass the performance test will be placed on the Fire Dispatcher eligibility list which will be used to fill position vacancies during the next six months (180 days). For each vacancy, only those candidates with the most appropriate qualifications will be contacted by the hiring department for an interview.SUPPLEMENTAL JOB INFORMATION: A career as a Dispatcher offers many satisfying and rewarding opportunities to help others and make a sufficient contribution to public safety. This challenging, fast-paced work requires quick thinking and problem solving abilities, and excellent public relations skills. The job, however, also has some demands that you may find less appealing. The factors listed below describe aspects of the job of which you may not be aware. It is important that you consider these conditions before you accept employment in this job classification. This information is not provided to discourage you from seeking employment in this capacity; it is presented only to help you decide if this would be a good job choice for you. * There will be times that you will be unable to leave your work station for long periods during your shift. Therefore, you must be able to work in a confined area for your entire shift. You may be required to wear a headset. * You may be required to change your work shift (includes weekends, nights and holidays) and/or cancel days off or holiday plans on short notice. There may be times you will be mandated to work overtime. * You must respond courteously, calmly, and effectively to telephone calls when someone is rude, drunk, irrational, difficult to understand, confused, using obscene language, and/or screaming at you. You must also be able to respond to calls when a violent or highly emotional situation is taking place. PRE-EMPLOYMENT REQUIREMENTS: Employment offers are conditional pending the results of all screening processes applicable to this position, which may include the following: confirmation of citizenship or legal right to work in the United States; completion of a pre-employment medical review and exam (which may include drug and alcohol testing); reference checks; and fingerprinting. Fingerprints will be submitted to the Federal Bureau of Investigation and the California Department of Justice for a conviction record report. Certain positions may require additional screening processes, including a polygraph examination and/or background investigation. All screening processes must be successfully completed before employment begins. A positive test result for alcohol, cannabis/marijuana, illegal drugs, or inadequately explained prescription drugs, or misrepresentation, falsification, or omission of pertinent facts in any step of the screening or selection process, may constitute cause for disqualification or termination of employment. Nothing in this job posting constitutes an express or implied contract for employment with the City of San Diego. Candidates must notify the Personnel Department of any change in their name, mailing address, email address, or phone number, otherwise they may miss employment opportunities. Rev. 2 December 8, 2025 (Reexamination Date Updated)
    $53k-68k yearly est. 50d ago
  • Police Dispatcher / Records Technician (substitutes) - 2025-2026

    Miracosta Community College 4.2company rating

    Dispatcher job in Carlsbad, CA

    MiraCosta College is accepting applications for temporary, hourly police dispatchers to substitute as needed on the Oceanside Campus to backfill for dispatchers during sick leave, vacation, or training hours. Substitutes may initially work 40 hours per week until trained, then would work as needed 18 to 40 hours per week anytime from Monday through Saturday, between the hours of 7:00 am and 11:00 pm. Under general supervision, receive and prioritize emergency and non-emergency calls for service; provide police communications and dispatching for district facilities and sites via radio voice communication using a computer-aided dispatch system; coordinate with other agencies during in-progress calls and regional incidents; operate computerized records management and ancillary equipment in the processing of confidential and varied reports and data into records management systems; validate information and verify accuracy of data; may lead the work of Police Support Assistants and safety escorts on an assigned shift; and perform related duties as assigned. $36.00 per hour (range 22, step 1) on the 2025-2026 classified salary schedule.
    $36 hourly 46d ago
  • Ambulance Medical Dispatcher *NIGHTS*

    Advantage Ambulance

    Dispatcher job in Riverside, CA

    Job DescriptionBenefits: 401(k) Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Advantage Ambulance is a BLS and CCT ambulance provider headquartered in the county of Riverside, California. Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance services (CAAS). Only 1% of all ambulance organizations in the United States have achieved this accreditation. As a dispatcher with Advantage, you have an opportunity to work for a great employer...all while playing your part in the company's positive impact in the communities in which we serve. WHAT MAKES ADVANTAGE A GREAT PLACE FOR DISPATCHERS TO WORK: State of the art dispatching center Coveted 12-hour shifts with more days off Dynamic department with experienced and supportive leadership Amenitiesour CEO has been quoted saying I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshmentsa place that everyone wants to come to each day. Come join our dispatching team and be part of a growing company that values their employees and offers exceptional work/life balance! Our Dispatchers are responsible for answering, evaluating, and triaging all transport requests and deploying the most appropriate resources. We strive for excellence, and as such, expect every EMS Dispatcher to provide each caller with exemplary customer service. REQUIRED/PREFERRED QUALIFICATIONS FOR EMS DISPATCHERS: Possession of an EMT, EMD, or ETC certification or the ability to attain one (Required) Availability to work 12-hour rotating shifts (Required) One (1) year of direct customer service experience (Preferred) Previous work experience in a communications center or as an EMS dispatcher (Preferred) Previous work experience as an EMT, Paramedic, CNA, or LVN (Preferred) High school diploma or equivalent (Preferred) DISPATCHER ROLES & RESPONSIBILITIES: Demonstrate exceptional customer service skills with both internal and external customers Ability to strategically review, plan, and deploy resources Maintain a calm and professional demeanor Take direction, work independently, and as part of a group Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with callers Familiarity with company service areas and medical facilities Working knowledge of service area geography, roadways, and traffic patterns Ensure compliance with all company and customer policies and procedures as they pertain to the coordination of patient transport Professionally control difficult interactions and effectively direct the flow of the conversation Proficiency with computer operations, word processing, email, and spreadsheet software programs Operate a multi-line phone system Document all phone and radio transactions using a computer-aided dispatch (CAD) program Attend all mandatory meetings and trainings Perform other duties as assigned by management or the leadership team PHYSICAL REQUIREMENTS Must be able to sit for an extended period of time Requires frequent, repetitive hand movements, standing, walking, reaching, and grasping Must be able to hear and communicate clearly to perform job duties in-person and over the telephone Adequate vision is required in order to read information from printed sources and computer screens BENEFITS: 401(k) Health insurance Employee assistance program Health insurance Paid time off Vision insurance Looking for something better? Join our team*! Apply to this job with your resume to be considered for this position. * Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements.*
    $32k-47k yearly est. 19d ago
  • CSOC Dispatch Operator

    Fpi Security Services Inc.

    Dispatcher job in San Diego, CA

    Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.
    $23.5 hourly 1d ago
  • CSOC Dispatch Operator

    Constellis 4.8company rating

    Dispatcher job in San Diego, CA

    Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.
    $23.5 hourly 1d ago
  • MSP Service Dispatcher

    Teamlogic It, Point Loma, Ca

    Dispatcher job in San Diego, CA

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development About Us TeamLogic IT Point Loma is a rapidly growing Managed Service Provider (MSP) committed to delivering outstanding IT support and solutions for small and medium-sized businesses. We take pride in our proactive approach, strong client relationships, and collaborative team culture. As we expand, were seeking a detail-oriented, customer-focused Service Dispatcher to join our dynamic team. Your Role As our Service Dispatcher, youll be the central point of contact for our service operations. Youll manage incoming support requests, coordinate technician schedules, and ensure our clients receive prompt, effective service. Your efforts will be crucial in maintaining our service level agreements (SLAs) and ensuring seamless service delivery. Key Responsibilities Receive, triage, and assign service tickets via phone, email, and PSA system. Prioritize tickets based on urgency, impact, and client SLAs. Schedule and dispatch technicians for remote and onsite support. Monitor ticket progress, ensuring timely follow-ups and resolutions. Communicate with clients regarding ticket status, scheduling, and updates. Collaborate with service managers to optimize technician workloads. Escalate unresolved or high-priority issues to appropriate technical teams. Maintain accurate documentation of service requests and technician activities. What You Bring Strong organizational and multitasking abilities. Ability to remain calm under pressure and manage competing priorities. Excellent verbal and written communication skills. Team-oriented mindset and ability to thrive in a fast-paced environment. Reliability and punctuality. Basic understanding of IT services and terminology. Eagerness to learn and grow professionally. Why Join TeamLogic IT Point Loma? Competitive salary Paid time off and holidays Professional development and training opportunities Supportive, team-first culture How to Apply Please submit your resume and a brief cover letter outlining your experience and interest in the role. We look forward to connecting with you!
    $29k-40k yearly est. 15d ago
  • Customer Service / Dispatcher

    Powers Plumbing

    Dispatcher job in San Diego, CA

    Job DescriptionPowers Plumbing is looking for a dispatcher to join our team in our Mission Hills, San Diego office. The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail and the ability to communicate effectively in both written, verbal communications and will be responsible for maintaining strong customer relationships. This person will work to support the daily customer service and operations of the office. Responsibilities: Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed. Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders. Organize internal resources - Build out and maintain dispatch schedules to keep service calls and service technicians organized and flowing to jobs. Liaise with visitors - Act as point person for office walk in customers. Communicate policies and procedures - Alert employees of new processes, rules and regulations. Facilitate executive-level operations - Book travel and send communications for high-level staff as needed. Manage social media accounts- Facebook, Twitter, Instagram, YouTube The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. All other duties assigned. Requirements: High school diploma 1-2 years experience as an executive assistant, administrative assistant, secretary or receptionist preferred Strong organizational, communication, and time-management skills Proven ability to work in a fast-paced environment Positive, high-energy attitude Resourcefulness, creativity, and problem-solving skill set Familiarity with office equipment (i.e. printers, Ipads, computers) Willing to learn service dispatching software The candidate must be willing to be remotely on call for scheduling emergencies some weekends and nights. Benefits: Powers Plumbing benefits include, health care, dental, vision, 401k, vacation pay, holiday pay, sick pay, membership benefits, retirement savings, professional training and continued development. About Powers Plumbing: Powers Plumbing is a reputable plumbing company that has been serving the San Diego area for over a century. Established in 1914, we have a rich history of providing top-notch plumbing services to residential and commercial customers. As a family-owned and locally operated business, we take pride in our long-standing commitment to our community and delivering exceptional customer service. At Powers Plumbing, our team members thrive in a work environment that fosters a positive atmosphere and a service-oriented culture. We believe that our success lies in the expertise and dedication of our plumbing specialists. That's why we constantly strive to attract and retain the best talent in the industry. As a residential and commercial service-oriented company, we are equipped to handle a wide range of plumbing needs. Whether you need routine maintenance, repairs, or installation of plumbing systems, our experienced team has the skills and knowledge to get the job done efficiently and effectively. Our commitment to customer satisfaction is unwavering. We understand that plumbing issues can be stressful and disruptive, which is why we prioritize prompt response times and reliable service. When you choose Powers Plumbing, you can rest assured that you are partnering with a company that values your time, property, and peace of mind. To learn more about our services, please visit our website at **************************** We offer comprehensive information about our plumbing solutions, customer testimonials, and a convenient contact form to reach out to our team. Experience the difference with Powers Plumbing, where exceptional service and customer satisfaction are our top priorities. Powered by JazzHR YmvtetkqO0
    $29k-40k yearly est. 14d ago
  • Police Dispatcher (Lateral)

    City of Chula Vista, Ca 4.1company rating

    Dispatcher job in Chula Vista, CA

    Description and Essential Functions This position is for current (lateral) dispatchers who work in a public safety communications center.A public safety communications center refers to any local, state or federal agency involved in the prevention of and protection from events that could endanger the safety of the general public. Dispatchers receive, evaluate, and transmit emergency and routine voice radio messages via telephone, and teletype and automatic alarm; to dispatch required equipment and personnel in accordance with standard policies and procedures; to maintain records; and to do related work as required. Distinguishing Characteristics: This is a full journey level class within the Police Dispatcher series and has the ability to perform a full range of duties assigned with only occasional instruction or assistance as unique situations arise. This class is distinguished from the Police Dispatcher Trainee in that the latter is an entry-level position that works under immediate supervision while learning job tasks. Newly-hired employees in this position may receive up to $5,000 relocation allowance for expenses incurred for the relocation of the employee and their immediate family to San Diego County. Additionally, this position is eligible for the Employee Referral Program. Eligible employees that make a successful referral will receive either 16 hours of leave or a referral payment of up to $3,000. Essential Functions: Functions may include, but are not limited to, the following: receive service requests by telephone on 911 emergency and business lines; obtain information on the nature of the request/emergency, the location, and telephone number of caller, name of caller and other pertinent information; remaining on the line with victim in emergency, as appropriate and creating a record of the information; analyze requests for police service, determine priority ranking of each request and the kind and level of service to be dispatched in initial response; determine available units to dispatch; dispatch personnel and equipment according to standard operational procedures, instructions from a superior or by individual judgment as required; refers difficult or extremely serious calls to supervisor; listen to each radio transmission from police personnel in the field, acknowledges and complies with request for action or information; keep superiors informed of emergency situations and general activities; place telephone calls to other police jurisdictions, City departments, City emergency crews, vehicle tow companies, ambulance services, coroner, relatives of victims, telephone and utility companies, alarm company, traffic signal maintenance and other services concerning an emergency; maintain detailed records of the time and nature of each call; operate computer aided dispatch system equipment, TDD and other office equipment; operate teletype and computer terminal to check for registered owners of vehicles and other information; refer to maps and reference materials to secure information needed by personnel in the field and for the dispatch function; take reports and relays messages by radio or telephone; maintains a log of radio calls received and transmitted; type, issue case numbers, log departmental activities and perform routine clerical work; assist in monitoring activity in jail cells via a closed circuit TV system; maintain law enforcement resources status and activity file in the Computer Aided Dispatch (CAD) computer; may instruct other personnel in the techniques and use of communications equipment; may perform minor or routine upkeep and maintenance of equipment; and perform other duties related to this position. Minimum Qualifications Any combination of education and/or experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: two years of responsible clerical, administrative, public information or emergency service including radio-telephone communications work (work experience in public safety field is highly desirable) or successful completion as a Police Dispatcher Trainee with the City of Chula Vista and training equivalent to the completion of the twelfth grade. Typing Certificate A valid typing certificate MUST be attached to your application at the time of submission. Please note that required certificate must reflect the ability to type at a rate of 40 net words per minute or higher and with 5 errors or less. On-line certificates showing the percentage of accuracy or error (example: 85% accuracy or 30% error) are unacceptable. The typing certificate must be issued within one year prior to our receipt of your application.Click HERE to obtain additional information regarding the typing certificate requirements and locations where you can obtain a typing certificate. Note: Self-certification using keyboard software or on-line typing certificates, will not be accepted. Knowledge, Skills and Abilities / Physical Demands and Working Conditions Knowledge of: basic terminology used in radio and telephone communications; operation of communication equipment, including telephone, radio, paging, computer and related systems; geographic features and boundaries of the Chula Vista area; English usage, spelling, grammar, and punctuation; computerized data entry and retrieval systems used in dispatch communication and operations. Ability to: learn City dispatch codes, policies and procedures; memorize codes, names, locations and other detailed information; attend to multiple activities and sources of input simultaneously during stressful situations; obtain complete and accurate information from individuals who during emergency situations may be emotionally distraught, angry or difficult to understand; remain calm and make rapid and sound independent judgments in stressful emergency situations; effectively operate the computer-aided dispatch system, display terminals, radio dispatching consoles, and associated equipment; read and interpret street maps; analyze and evaluate emergency situations as required to prioritize calls and to anticipate/determine the needs of responding personnel; make sound decisions using available information; read and interpret rules, regulations, policies, and procedures; while handling critical incident calls, accomplish tasks in a controlled, effective manner; work days, evenings, and nights, rotating shifts, weekends, and holidays as needed; type at a speed of at least 40 NWPM; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; and work with various cultural and ethnic groups in a tactful and effective manner. Physical Demands and Working Conditions: On a continuous basis, sit at a communications console for prolonged periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; wear a telephone headset and be able to hear, distinguish and understand voices with background noise present; verbally communicate effectively with other individuals over the radio or telephone or in person; visually able to read and work on multiple video display terminals simultaneously. Primary work is performed indoors in a carpeted and air-conditioned office environment at a communications console having a computer display terminal. Work is generally performed in an area with fluorescent lighting and moderate noise level. Some movement is required from office to office and there is exposure to the external environment when going to outlying offices. Additional Information Recruitment No. 25518106 This recruitment is open until a sufficient number of applications are received and may close at any time without prior notice. Applicants are encouraged to submit a City Application, Supplemental Questionnaire, and Typing Certificate as soon as possible. Candidates whose applications indicate education and experience most directly related to the position will be invited to participate in the selection process. All notices will be sent via e-mail. Unless otherwise noted, a passing score must be achieved at each step of the selection process in order to have your name placed on the eligibility list for hiring consideration. Note that the examination materials for this recruitment are validated, copyrighted and/or inappropriate for review. The eligibility lists established as a result of this recruitment will be for a duration of six (6) months, unless otherwise extended. Pre-Employment Background Investigation Successful candidates must undergo a thorough background investigation. There are certain types of conduct which are automatic grounds for disqualification. Please click HERE to review the "Pre-Employment Disqualifying Criteria" which identify some of the common areas of the background investigation process that may cause delay or prevent you from competing in the selection process.
    $46k-58k yearly est. 7d ago
  • Scribe - Emergency Medicine - MemorialCare Saddleback Medical Center

    Vituity

    Dispatcher job in Laguna Hills, CA

    Laguna Hills, CA - Seeking Entry Level Scribe Gain Experience Working Side-By-Side With Frontline Physicians As part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. As part of the Vituity Scribe Program, there are multiple opportunities to fit your needs, including gaining experience in units such as the Emergency Department, Intensivist Care, Telemetry and Medical-Surgical. The Opportunity * Firsthand exposure to a clinical setting for undergraduates or post baccalaureate students pursuing a career in healthcare. * Great opportunity for students taking time off before Medical, PA or NP school. * Scribe hours are counted towards clinical training for most PA and medical school programs. * Work one-on-one with physicians and other health care providers. Become proficient in medical terminology and put you a few steps ahead of someone else that is entering the same program as you and has not had this experience. * Outstanding networking and resume building opportunities. * Connect with our scribe alumni for mentorship opportunities. * Completion of scribe application test is required - if applying to more than one scribe position, you are not required to take the eSkill assessment test beyond the first time, unless wanting a better score from your first time. * If the site you are applying for is hiring, you will be contacted by a recruiter only if your skills and experience best match the requirements of the current job opportunity. * Due to the high volume of applicants, we are not able to respond to phone inquiries regarding application status at this time. Required Experience and Competencies * Responsible and mature demeanor with a passion for medicine. * Strong writing skills. * Quick and accurate typing speed. * Experience with medical terminology, human anatomy and human physiology is preferred. * Each scribe works 2-3 shifts per week (including weekends and a holiday). * Ability to stand, walk and follow a physician for extended periods of time. * Ability to work in a stressful and fast paced environment. * 1 year commitment at this site, continuous one year, not a summer position. * Excellent follow through. * Self-motivated. The Practice MemorialCare Saddleback Medical Center - Laguna Hills, California * A 325-bed acute care, nonprofit hospital with a 31-bed Emergency Department. * STEMI Receiving Center and Stroke Center. * Annual volume of 40,000. * Vituity scribe support available. The Community * Laguna Hills, California, is a fantastic place to live and work, offering a blend of suburban tranquility and proximity to major attractions. * Located in Orange County, it's surrounded by picturesque hills, parks, and beautiful neighborhoods. * The city is just a short drive from Laguna Beach, renowned for its art scene and stunning coastline, and Disneyland is only a 30-minute drive away. * Laguna Hills features a mild Mediterranean climate, with warm, dry summers and mild, wet winters, ideal for outdoor activities like hiking, cycling, and exploring nearby beaches. * The city's strong community feel, top-rated schools, and convenient location near Irvine, Costa Mesa, and South Coast Plaza make it an attractive place to live. * Its safe environment, family-friendly amenities, and central location in Southern California provide a unique, high-quality lifestyle for residents Benefits & Beyond Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * EAP, travel assistance and identify theft included. * Purpose-driven culture focused on improving the lives of our patients, communities, and employees. The hourly rate for this role is $18.75 per hour. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Applicants only. No agencies please.
    $18.8 hourly 15d ago
  • Dispatcher - Public Safety - Temporary

    Chapman University Careers 4.3company rating

    Dispatcher job in Irvine, CA

    This Dispatcher position is a non-exempt, temporary staff position which assists management within the Public Safety department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. This temporary assignment will expire on May 31, 2024. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.
    $38k-50k yearly est. 60d+ ago
  • Public Safety Dispatcher (COI)

    Military, Veterans and Diverse Job Seekers

    Dispatcher job in Irvine, CA

    Make a difference in your community as a Public Safety Dispatcher and join a first-class department who embodies integrity, quality service, accountability and respect. Public Safety Dispatchers are the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Your Impact: Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/12 schedule" (three 12-hour shifts) per week. This includes working the graveyard shift. Structured work environment with pre-scheduled meals and rest breaks. Official uniforms must be worn. Chain of command oriented. Minimum Qualifications: Typing Ability: Net speed of 40 wpm High school diploma or equivalent. Prior public safety dispatch experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities. Successful completion of City of Irvine/POST certified dispatch training program is required after hire. Expedited Process for Lateral Applicants: Applicants who are currently employed as a police dispatcher with a California POST agency and possess a POST Public Safety Dispatcher certificate will be waived from the Criticall and the written exam requirement. The selection process for lateral applicants will include an expedited examination process and background investigation prior to appointment. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules. Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. *Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Dispatchers work 12-hour shifts. One week you will work three 12-hour shifts; the next week you will work three 12-hour shifts and one 8-hour shift.
    $36k-54k yearly est. 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Oceanside, CA?

The average dispatcher in Oceanside, CA earns between $28,000 and $53,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Oceanside, CA

$39,000

What are the biggest employers of Dispatchers in Oceanside, CA?

The biggest employers of Dispatchers in Oceanside, CA are:
  1. Magnate Worldwide
  2. Welcome The Healing Touch
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