Dispatcher jobs in Ohio - 139 jobs

This position serves as a working supervisor, augmenting call taking and dispatch functions. Supervisors direct and supervise subordinate staff. Supervision includes, but is not limited to, assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained and performance management, including evaluating work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues.Supervisory responsibilities include not only general supervision of specific assigned employees, but also daily oversight of any dispatcher's work performed on a supervisor's shift. Supervisors provide technical assistance to staff, training, and major job reassignment to the Deputy Director of Operations. Supervisors work under the general supervision of the Deputy Director of Operations, who makes assignments by defining objectives, priorities and deadlines and assists with unusual situations or events with no clear precedent. Supervisors plan and carry out work independently and are expected to resolve problems in accordance with instructions, policies, procedures, and applicable laws and regulations. Required Qualifications Minimum Qualifications: Must be at least 18 years or older. Must be able to legally work in the United States. Ability to work all days and hours. Must possess a valid driver license. Ability to pass all required job selection and training processes to include a comprehensive background investigation (any felony conviction is disqualifying); post-offer medical processes; psychological evaluation; and extensive on-the-job training. Education and Experience: Any combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the essential functions of the job. At least two years of experience as a supervisor or Lead within a 911 communications center preferred. At least five (5) years progressively responsible communications dispatching experience in a comparable public safety communication center. Proficiency with the State laws and regulations, equipment and programs utilized by Summit ECC is preferred. Active in a committee, project or role that includes the ability to demonstrate strong decision-making skills, excellent interpersonal communication, and conflict resolution. At least two years of experience as a Certified Training Officer within a 911 communications center preferred. Demonstrate ability to coach, mentor, train and evaluate staff. Excellent interpersonal communication skills - address and resolve interpersonal conflicts and operational issues with approach to "what is right," not "who is right." Experience and behavior that has demonstrated: Leadership - direct, motivate, mentor and coach staff. Integrity - leads by example in their conduct, ethics and behavior and exemplifies Agency values. Team building - bring staff (on all shifts) together positively; resolve or redirect negativity; help group move forward positively to reach team goals even if there are differing opinions. Teamwork - contribute positively, take initiative and responsibility among peers. Forward-Thinking - look for innovative ways to solve-problems or improve processes. Knowledge, Skills, and Abilities Knowledge of: Current techniques, policies, and procedures of a Public Safety communications center. Public Safety computer systems and programs to include computer aided dispatch (CAD), enhanced 911 (ANI/ALI), and automatic vehicle location (AVL) programs. Summit County geography, to include locations and boundaries of all cities and townships; location of all major highways, streets, and landmarks; addressing systems (i.e., streets, avenues, odd/even addresses, etc.) used for each jurisdiction. Rules and regulations of the Federal Communications Commission (FCC) radio systems. Principles and practices of effective supervision. Effective interpersonal communication methods and techniques, including conflict resolution and general mediation techniques. Ability to: Perform the essential job functions of a supervisor described above. Plan, coordinate, direct, and accomplish the activities of dispatch staff. Evaluate and monitor staff performance and conduct; provide positive feedback and constructive criticism as appropriate; and identify and recommend improvement, discuss concerns with SECC Deputy Director of Operations and/or Director. Assess the abilities of staff to perform job responsibilities while on duty, including but not limited to, monitoring for early warning indicators; react appropriately to staff's needs in emergency and routine situations. Follow/create policies and procedures for filling overtime, proper notification for equipment failures or after hour call outs for radio, computer, phone, or other technical problems. Understand and apply supervisory guidelines, policies/directives, or procedures in diverse situations. Explain and disseminate job responsibilities, priorities, and procedures to staff. Apply a high level of initiative, discretion, and judgement. Develop and maintain effective working relationships with assigned staff, public, co-workers, supervisors, managers, user stakeholders and officials of outside jurisdictions, departments, or agencies. Accurately dispatch public safety personnel and equipment quickly and efficiently. Perform under stressful or emotional conditions. Work any assigned shift, to include day, afternoon, or nights and work all days of the week, to include weekends and holidays. Job Duties Must be able to perform the following essential job functions with or without reasonable accommodation: Perform all the essential functions of the Telecommunicator job description. Supervise Dispatch personnel and plan work assignments to ensure the SECC service and production expectations are achieved. Evaluate shift operations through personal observation of telecommunicators and recommend improvements or modifications to work practices and employee performance as appropriate. Develop staffing detail for daily SECC dispatch operations and approve employee timesheets. Coordinate and conduct yearly bidding of shifts, vacation, and other requested time off for SECC telecommunicators. Conduct employee evaluations .Review, investigate, and resolve internal and external complaints or problems. Identify performance or conduct issues and implement basic corrective actions to include oral counseling, oral warnings, discuss need for further corrective action with the Deputy Director of Operations and Director. Coordinate major incidents to ensure that proper notifications are made; assist in call handling, if necessary, and coordinate with Incident Command or the Duty Officer. Practice awareness of employee actions and behavior for signs of stress, coping, and general emotional well-being; specifically, during or any time after high stress and major incidents. Respond to law enforcement requests for information, monitor several public safety authorities to coordinate dispatching of services between two or more agencies. Ensure technical equipment is properly maintained, regularly serviced and functional. Review Police/Fire/EMS calls for compliance to protocol, citizen evaluation surveys, etc. Complete a variety of reports and correspondence relating to dispatch activities in a timely manner, such as investigations, inquiries, or preparation of documents for court purposes including CAD reports, ANI/ALI reports, etc. In the event of evacuation of the Summit ECC, transfer operations to and set up the Dispatch Operations back-up center. Participate on partner agency committees and working groups, as assigned. Provide support and mentorship to trainer/trainee teams with bi-weekly observations, one-on-one expectation outline, and document trainee/trainer performance, in collaboration with the SECC Training Officer. Work assigned overtime as needed. Perform other related tasks and duties, as required. Work Location: Summit Emergency Communications Center, 630 North Avenue, Tallmadge, OH 44278 Work Schedule: 24/7 Operations/Hours Will Vary Pre-Employment Testing Requirements: Pre-employment Drug and Alcohol Testing, Criminal Background Check Position : 745479002 Code : 20267400-1 Type : INTERNAL & EXTERNAL Group : SARCOG CLA Job Family : TELECOMMUNICATIONS Posting Start : 01/16/2026 Posting End : 01/30/2026 Details : Click here for more info HOURLY RATE RANGE: $37.10-$38.22

*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in West Virginia (WV), Virginia (VA), Ohio (OH) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel discount program, plate program and optional trailer rental. Apply now and drive with freedom. - Valid CDL-A license - Minimum 2 years of experience - 2005 or newer tractor - Must not be leased to another carrier - Must be eligible to operate under our MC - No DUI Careless Wreckless Driving - No SAP - 15+ over Speeding

Hiring Immediately! Towing Dispatcher *Job pay based on experience Our ideal candidate is detail oriented and has a background in towing (trucking/transportation) dispatching. We are looking for an experienced dispatcher to join our Team, all shifts available including weekend. Responsibilities include answering phones, entering calls into dispatch system, dispatching drivers, updating customers, and collecting payments. Skills · Data entry skills · Experience with proprietary software · Proficiency in English and in MS Office · Customer service orientation and negotiation skills · Ability to utilize multi line phone system · Multi-tasking in a fast paced environment Job Type: Full-time Pay: Based on Experience, up to $18.00/hr Benefits: Health insurance, Wellness Plan Supplemental Insurance: Disability, Accident, Critical Illness Job Type: Full-time Expected hours: 36 per week View all jobs at this company

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Seasonal Public Safety/Security Department: Ballpark Operations FLSA Status: Hourly, Non-Exempt Job SummaryThe role of the Seasonal Public Safety/Security Officer supports Ballpark Operations in ensuring that each visitor to Great American Ball Park has an enjoyable and safe visit. They provide this by tending to all the needs of public safety and security as directed by management. They will be controlling and managing crowds, enforcing all regulations, Great American Ball Park and MLB policies. They will execute pre-game screening, bag checks, sweeps to prevent dangerous items and other prohibited items from entering the ballpark. There will be additional security assignments; field, player, coach, umpire along with additional measures of security that are in high profile and secured areas. These security measures stated are just a few that will be required and may change as directed by Reds management. Minimum Requirement Education: High School diploma/GED Experience: Previous security experience but not required Skills: Problem solving and ability to be adaptive to change. Ability to clearly communicate rules and directions, listen to concerns, and interact with the public in a professional, respectful manner. Preferred (Desired) Qualifications Education: High School diploma/GED Experience: Some security experience but not required. Skills: Ability to be proactive to change, de-escalation techniques, and positive attitude towards co-workers and guests. Reporting StructureThis role reports directly to the Supervisor of Seasonal Public Safety/Security Physical Requirements - Ability to sit/stand for extended periods - Lift up to [e.g., 25] lbs occasionally - Use of standard office equipment (computer, phone, copier) - Ability to work in any position assigned - Ability to work a minimum of 30 games to include weekends Equal Opportunity Statement: The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position. You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.

Alliance Industrial Solutions is urgently hiring Service Dispatchers / Call Center Representatives for our client located near the downtown Canton area. This is an exciting opportunity to join a growing company known for innovation and career development. Please Note: This location is not accessible by public transportation. Pay & Benefits: Starting pay: $20/hour with room for advancement Raises and a comprehensive benefits package available after a probationary period Strong potential for long-term career growth, with internal promotion and cross-training opportunities Must be able to train for 1 week on day shift 8:00 am - 5:30 pm Shifts Available: 7:00 AM - 3:30 PM 2:30 PM - 11:00 PM 10:00 AM - 6:30 PM 5:00 PM - 1:30 AM Responsibilities Handle a high volume of inbound and outbound calls. Dispatch and coordinate service requests in a timely and professional manner. Use call management systems to log and track calls accurately. Communicate clearly and effectively with internal teams and clients. Troubleshoot issues, prioritize tasks, and manage time effectively. Maintain accurate records using Microsoft Excel, Word, and related systems. Qualifications High School Diploma or GED required Prior dispatcher experience preferred Experience in banking, customer service, or call center environments is a strong plus Proficient with computers and Microsoft Office (Excel & Word) Strong communication, organization, and multitasking skills Why Join Us Competitive pay and consistent full-time hours Supportive and fast-paced team environment Opportunities to develop valuable customer service and dispatching skills

Job Description Job Title: Service Dispatcher Immediate Opening Wright Heating and Cooling, in Kent, OH, is a 4th-generation residential and commercial heating, ventilation, and air conditioning company serving Portage, Summit, Medina counties for over 70 years. As a result of our focus on customer service and unique work across many sectors, both residential and commercial, our business is growing, and with growth comes opportunities for those with the ambition to develop a sought-after career and history of interesting, rewarding work. A career at Wright Heating is not just a job but an opportunity to join a family of people who care about each other and care about their customers. What we offer our team members: Breakfast Team Meetings Career Advancement & Training Opportunities Vacation, 2 weeks accrued in the first year 401k with matching Pay Scale: $18-$26 based on experience Work Hours: 7:30am to 4:30pm, Monday through Friday, some overtime Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Reports to: Service Manager Required Qualifications: • Advanced customer service skills. • Ability to multi-task • Organized • Geographical knowledge of service area or map reading skills • Knowledge of industry is recommended but not required • Computer skills • High school diploma or general education degree (GED) • Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Daily Duties: • Take incoming customer calls. • Schedule and coordinate all service calls as calls are received. • Create dispatch ticket for all service calls. • Dispatch Service Technicians, one call at a time. • Dispatch Service Technicians from home to first call. • Debrief Service Technicians after completion of each call. • Respond to all messages left overnight. • Maintain the dispatch board / schedule. • Forecast workload for at least 2 - 3 days out • Contact customers with a "Parts Pending" status as parts are received for scheduling. • Follow up on all pending and recommended work with customer utilizing the pending work log. • Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals. • Help Service Manager with marketing issues as directed. • Order parts for special orders. • Forward list of parts used by technicians to warehouse for truck restock. • Update customer files as information is received from installation. (Extended warranties, equipment info, new customers, Birthday tickler file, etc.) • Type service contract proposals for new customers • Maintain on call schedule, to include 1st on call and standby technician • Maintain customer history files in database • File service orders • Prepare paperwork for all manufacture warranty parts • Facilitate return of warranty parts • Update service database from service ticket • Maintain service invoice log • Compare service timecards and work orders to service schedule. • Compare time cards to GPS Report • Check service time cards for accuracy • Pull checks and charge slips and compare to invoices. • Forward checks and payments to accounting. • Happy calls / customer surveys. • Calculate reporting information and enter into 8 For 10 database. • Other duties as assigned

Easton, named the #1 retail experience in America, is hiring! We are offering a $1,000 sign-on bonus to qualified full-time candidates. JOB SUMMARY: Under the direction of supervision, Public Safety Dispatcher performs variety of dispatching duties for emergency and non-emergency calls; dispatches security officers to calls for service; dispatches operations and other department to call of services and operates a variety of communication equipment including radio, telephone, alarm systems, emergency notification platforms, access controls and computer systems. CORE FUNCTION & RESPONSIBILITIES: Oversee operations of the Communications Center including, radio traffic, dispatching officers, tracking of officer's assignments, and answering departmental phones. Responsible for monitoring the property cameras, fire alarms and burglar alarms. Receive emergency and non-emergency call of service, dispatch units accordingly Determine nature and location of call, determine priority of calls and dispatch units accordingly Provide assistance, information and direction to non-emergency callers. Maintain awareness of field units' activities within the computer aided dispatch (CAD) system; communicate with field units via radio in accordance with Federal Communications Commission (FCC) regulations and; maintain status and location of units in patrol. Input all pertinent radio transmission into CAD system. Communicate information, verbal and/or written instructions from fellow officers, supervisors, management, tenants and the general public. Maintain equipment control by signing out property keys and departmental radios and other equipment. Monitor and track contractors scheduled to work throughout the property. Monitor Parking Systems and Traffic Counters throughout the property. Monitor and calmly react to emergencies and activities throughout the center. Enforce property Code of Conduct with all patrons, customers, tenants, and employees consistently using the utmost professional courtesy. Properly enforce and follow all policies and procedures as designated in the Public Safety Officer Training Manual. Prepare accurate and thorough security reports that document information about the incidents that occur on company property, to assist with the evaluation of safety and security of the property. Maintain a neat and orderly security filing system within the Communication Center. COMPETENCIES Communication Proficiency Excellent Customer Service Good Judgement Objectivity Confidentiality/Discretion Ethical conduct Safety Management Professionalism Dependable WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this position, the employee will be exposed to outside weather conditions and may frequently walk on slippery or uneven surfaces. The noise level in the work environment is frequently loud. TRAVEL No travel is expected for this position. REQUIRED EDUCATION AND EXPERIENCE High School Diploma or equivalent Previous security, military, law enforcement experience or 2+ years of college coursework, preferred, but not required. Basic computer skills, including Excel and Word is preferred Must be 21 years of age Must possess a valid driver's license OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EEO STATEMENT Steiner Real Estate Services is proud to be an Equal Employment Opportunity employer that is committed to inclusion and diversity. We seek individuals from all backgrounds to join our team and encourage our employees to bring their authentic selves to work. Steiner Real Estate Services will not tolerate discrimination and harassment of any type regarding race, color, religion, national origin, age, sex, veteran status, gender identity, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We offer competitive pay plus benefits including Medical/Dental/Vision/Life and Disability Insurance and 401k.

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Service Dispatch Supervisor - Stanley Access Technologies, Cleveland, OH Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: * Direct, remotely, the activities of 10-25 service technicians and possibly 1 dispatcher, share on call duties * Oversee and develop processes and tools to drive productivity, efficiency and customer satisfaction that will maximize revenue, visiting new and existing customers a must. * Meet or exceed region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc. * Create an environment which achieves ultimate customer service/satisfaction while meeting/exceeding region targets. * Form high performing teams and lead regional efforts to source, hire, train and develop talent. * Provide leadership in setting and achieving Region goals in the profitable installation, maintenance and repair of Stanley products and the growth of the service direct customer base. * Analyze, develop and implement systems and process productivity enhancements. * Direct leadership of Service Technicians, Service Dispatcher, Warehouse personnel and administrative support. * Participate actively and support all initiatives such as hiring, training and mentoring service technicians to drive efficiency. * Model, foster and drive the Stanley values including Accountability, Respect, Integrity, Vision, Stretch, Boundaryless and Speed. * Audit of all incoming work orders for accuracy i.e., Part numbers, Door ID's, Signatures, Customer Forms, PO numbers and NTE. * Perform half day or full day ride along, evaluate work practices and safety equipment What You Need to Succeed: * Bachelor's degree preferred, High School diploma required * A valid state driver's license, without restrictions, is required for this position. * A clean driving record * Ability to work nights and/or weekends as necessary * Proven track record of success * Ability to work in a fast paced, chaotic environment * Proven team builder and player * Strong business acumen ( Drive productivity, P&L understanding, data analysis) * Demonstrated communication skills * Excellent team and interpersonal skills * Strong detail orientation * Strong computer skills ( Microsoft applications, Microsoft Dynamics365, Spreadsheets, word processing ) Additional Preferred Skills and Knowledge: * Prior field sales or field service experience * Prior experience with high involvement work teams Why Work for Us? Allegion is a Great Place to Grow your Career if: * You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". * You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. * You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! * You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: * Health, dental and vision insurance coverage, helping you "be safe, be healthy". * A commitment to your future with a 401K plan, offering a 6% company match and no vesting period * Tuition Reimbursement * Unlimited PTO * Employee Discounts through Perks at Work * Community involvement and opportunities to give back so you can "serve others, not yourself" * Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION Switchboard Operator MAIN FUNCTION: Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations. RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor MUST HAVE REQUIREMENTS High School diploma or GED. No written disciplinary action within the last 12 months. Computer experience, Word Processing, Windows. PREFERRED ATTRIBUTES: Previous business office and switchboard experience. Demonstrated effective oral communication skills. 911 dispatcher experience Contact/Call Center experience Duties and Responsibilities: Operations: Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee Pages authorized personnel according to established procedures. Answers, prioritize and document Medical Alert calls Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor. Prepares outgoing mail by stamping, bundling, and certifying when appropriate. Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day. Processes patient valuables according to procedure Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches. Communication: Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families. Models effective communication and professionalism in all interactions with switchboard staff and hospital departments. Demonstrates empathy and understanding in communication of issues with customers. Properly utilize chain of command for all issues beyond capability Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital. Maintains documentation and logs to ensure that accurate information is available to staff and customers. Customer Service: Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external. Develop positive relationships with other departments to foster patient satisfaction. Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions. Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.

Benefits: 401(k) matching Competitive salary Health insurance Paid time off The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits Paid Training Flexible Scheduling Competitive Compensation Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include: Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance. Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments. Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership. Performing related staff-level duties as directed by the Office Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Be a self-starter and ability to work independently and as a team member. Preferred knowledge of CRM software. Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Skill and ability to sell service jobs and service contracts in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers. Current (state) driver's license. Compensation: $20.00 - $24.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Job Description Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056; Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred. Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority. Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer Please read full description attached.

Class Concept Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this Recruitment Video This posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted. Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting. This posting does require the completion of a written exam. The posting can be accessed here:bit.ly/NRECCApp The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020. The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority. First Shift: 6:45 a.m. to 2:45 p.m. Second Shift: 2:45 p.m. to 10:45 p.m. Third Shift: 10:45 p.m. to 6:45 a.m. Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance. The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment. Given the nature of this classification's duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time. Supervisory Responsibilities: None Important dates to be aware of: Application process: Jan 12 - Feb 1 Panel Interviews: Feb 9 - 11 Backgrounds checks: Feb 12 - Mar 6 Final Chief Interviews: March 17-19 Conditional Offers: March 19 Projected start date: April 27 All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors. The City of Dublin offers advanced step placement for those with prior dispatching experience: 2026 Wage Structure: Step 1 - $63,267.06 Step 2 - $66,825.83 Step 3 - $70,384.62 Step 4 - $73,943.37 Step 5 - $77,897.55 Step 6 - $81,851.75 Working at the City of Dublin is more than just a job - Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following: * Opportunity to earn premium-free medical, dental, and vision benefits * Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage) * Healthy By Choice Wellness Program * Employer-provided Life Insurance * Vacation, Sick, and Personal Leave * Longevity Pay after just four years * Tuition Reimbursement * Employee Assistance Program and Peer Support Program * Dublin Community Recreation Center Membership (Employee and their spouse) * Deferred Compensation (optional retirement program) * Ohio Public Employees Retirement (14% employer matching program) Examples of Duties Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern. Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision. Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency. Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions. Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety. Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies. Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance. Other duties as assigned. Typical Qualifications Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience. Must be at least 18 years of age at the time of application. Must be a United States Citizen or United States Permanent Resident. Physical Requirements: Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties. Ability to transmit information verbally clearly, concisely, and accurately. Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly. Necessary Special Requirements: Ability to acquire and maintain LEADS and NCIC certification. Possession of a valid driver's license. Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.) Other Requirements: Successful completion of all phases of the selection process before appointment (Psychological evaluation, polygraph examination and medical evaluation) Successful completion of the communications technician training program. Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification. Compliance with training directives established by supervisory/managerial personnel. Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures. Core Competencies Composure: Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority. Patience: Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process. Problem-Solving: Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Priority Setting: Spends their time and the time of others on what's necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. Technical Learning: Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Timely Decision Making: Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER Drug-Free Workplace The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting. EEO Statement The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues' differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees. It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan. Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time. 01 Are you at least 18 years old? * Yes * No 02 Do you possess a High School Diploma or GED equivalent? * Yes * No 03 Do you possess a valid driver's license? * Yes * No 04 This posting is for lateral candidates only. Are you currently working as a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period? * Yes * No Required Question Employer City of Dublin Address 5555 Perimeter Drive Dublin, Ohio, 43017 Phone ************ Website ****************************

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs RESPONSIBILITES Track technician location to determine most efficient trouble and installation assignment Analyze, evaluate, and report traffic and performance data. Provide technical support to customers and call center personnel Dispatch FST based on retailer service requests Prioritize calls according to urgency and importance Use phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about requests, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information REQUIREMENTS High School diploma required. Associate's degree desired. 1-3 years relevant working experience Candidates should possess valid documentation to establish identity and U.S. employment eligibility. No sponsorship is available for this position Intralot offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability veteran's status, or any other status protected by applicable law.

Job Summary The Service Dispatcher coordinates the flow of repair orders between service advisors and technicians to ensure timely and efficient completion of all service work. This role requires strong organizational skills, a good understanding of vehicle repair processes, and the ability to manage priorities in a fast-paced dealership environment. The Service Dispatcher serves as a key link between customers, service advisors, and technicians to maximize shop productivity and customer satisfaction. Key Responsibilities Assign repair orders to technicians based on skill level, workload, and job priority, as well as handle internal repair orders. Monitor the progress of repair orders throughout the day to ensure on-time completion. Communicate with service advisors regarding job status, delays, or additional repairs needed. Maintain an even workflow and ensure that technicians are consistently and efficiently utilized. Review repair orders for completeness and accuracy before closing. Coordinate with parts and warranty departments to minimize downtime due to parts availability or approvals. Track technician productivity and efficiency, reporting any issues to the Service Manager. Help maintain accurate dispatch records and service logs in the DMS (Dealer Management System). Assist in scheduling appointments or managing customer service capacity as needed. Promote teamwork and a positive work environment between service, parts, and sales departments. Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT Medical Insurance Dental Insurance Vision Insurance Weekly Pay Parental Leave 401K Life Insurance Short and Long-term Disability Insurance Paid time off Employee Discounts State of the art technology

Key Responsibilities Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers Ensure all documentation is completed accurately and submitted on time Qualifications Proven experience as a truck dispatcher, freight broker, or similar logistics role Strong problem-solving and time management skills with the ability to prioritize tasks effectively Excellent verbal and written communication skills; ability to remain calm and professional under pressure Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms Working knowledge of transportation industry regulations and compliance standards Physical Demands This position is primarily office-based. Ability to sit for extended periods while working at a computer Frequent use of hands for data entry and document handling Occasional standing, walking, bending, or light lifting (up to 15 pounds) Visual acuity required to review dispatch systems, documents, and computer screens Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions Benefits Competitive hourly wage Medical, dental, and vision insurance Company-paid life insurance 401(k) with company matching Paid vacation and holidays Employee Financial Assistance Program Scholarship opportunities through the IBP Foundation Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance) Opportunities for professional growth and advancement IBP Longway Trucking LLC is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent service are more than words-they define how we do business. Discover your next career opportunity and join the team at IBP Longway Trucking LLC, where your work truly makes an impact.

Dispatcher II, Second Shift, Public Safety Dispatch Center UC Health is hiring a full-time Dispatcher II for the Public Safety Dispatch Center department. This is a second shift position with UC Health, LLC. The Dispatcher II will support Public Safety Dispatch Center delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. About UC Health, LLC UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Responsibilities Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field. Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations. Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field. Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel. May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function. Qualifications Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. APCO Basic Telecommunicator certification is required within one year of hire. Minimum Required: 3 - 5 Years equivalent experience. Preferred: 6 - 10 Years equivalent experience. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable, and diverse place of employment. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

The part-time Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Support the mission, goals and objectives of AU and the department. Assist the campus community in a constructive, effective and positive manner. Report safety concerns to the director. Initiate emergency response as necessary. Notify the director of scheduling conflicts. Maintain departmental confidentiality. At the start of each shift: review daily assignment sheet get current information from previous shift staff check for updates (i.e. notes on message board, etc.) review logs since last scheduled shift you worked Provide immediate follow up with all parties for incidents by conducting and documenting interviews. Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). Assist with parking recordkeeping and ticket processing as directed. Assist with processing room reservations for the student center as directed. Assist with processing AU Mail Center mailings as directed. Maintain a safe, clean and organized work environment. Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.). Perform all computer functions (i.e. card access, emergency notification, etc. as directed. Monitor security cameras. Any other task as directed by supervisor(s). Physical Demands Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.) Must be able to work in a noisy office environment and monitor scanners and radio traffic Must be able to assist customers walking up to the service window Required Qualifications High School or GED Maintain satisfactory attendance and punctuality Be able to use departmental radios, phones and computers Possess basic computer skills Possess writing skills to document incidents (create reports and log entries) Successfully satisfy all standard prescribed pre-employment screening Must be an effective communicator (i.e proper phone and radio etiquette) Must be able to respond to all types of emergency and routine service calls Must be able to learn basic computer functions and using a computer, document departmental communications Must be able to handle several tasks at once (multitasking) in a positive and effective manner Carry out duties with high levels of professionalism Preferred Qualifications College degree

Benefits: Bonus based on performance Health insurance Paid time off Join Our Team of Professional ElectriciansDo you value professionalism and punctuality? Do you want to work with the best pros in the electrical industry? Then you could be a candidate for Mister Sparky. If you value a rewarding career and would like your customers to be genuinely satisfied, you'll be fit for our team! Opportunities for professional electricians and customer service professionals are now available across the country. JOB SUMMARYA Mister Sparky client care representative answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager.JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! The ideal client care representative has a courteous and pleasant demeanor, whether on a phone call or not Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time if the electrician is not going to arrive at their home within the scheduled time window Calls Agreement Membership clients, as scheduled service appointments should be booked to make up for any shortfall of repair calls Requirements (Entry Level) Must‑Haves: Strong verbal and written communication skills. Basic computer skills; ability to learn and use dispatching / scheduling software. Able to multitask, stay organized, and handle changing priorities. Reliable attendance, punctuality, and professionalism. Good interpersonal skills-team player mindset. Ability to pass background check and drug screening. Nice to Have: Previous experience in customer service or call taking/ dispatch roles. Familiarity with scheduling, routing, or dispatch tools (e.g., ServiceTitan or similar). Some experience handling phone calls in a busy environment. Knowledge or interest in electrical/ home service industry (but not required). Working Conditions Fast‑paced environment, especially during high demand / emergency or after storms. Office‑based role with phone/computer use. May require shift work (evenings, weekends, holidays) depending on service hours. MINIMUM REQUIREMENTS High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred Compensation: $15.00 - $17.00 per hour Join the Mister Sparky Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first. Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate. Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today! So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you! Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233 Department: Communication & New Media Studies Status: Non-Exempt Supervisor Contact Information: Robert Bodle, Professor and Department Chair, Communication & New Media Studies | ******************** | ************ Job Location: 5701 Delhi Road, Cincinnati, OH 45233 Pay: The Student Employee Pay Wage Policy can be found on my Mount Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester Purpose of Position: Manage social media, assist with events, data entry, administrative tasks, and provide support to the Department of Communication & New Media Studies. Duties and Responsibilities: * Greet and assist students, faculty, staff, employers and community partners as they contact the Department of Communication & New Media Studies (CNMS) * Collaborate and communicate with faculty, staff, students, and alumni to complete assigned projects in a timely manner. * Assist faculty in organizing materials for class preparation, meetings, activities, or office use. * Provide support to faculty with the preparation and execution of Department sponsored events. * Manage all social media accounts (Twitter, Facebook, Instagram, LinkedIn, etc) for the Department of Communication & New Media Studies by scheduling posts, creating graphics, writing stories, and/or taking photographs as needed. * Assist Department with the High School New Media Festival events and meetings as necessary. * Input information and data into spreadsheets, my Mount, or other programs, as necessary with great accuracy. * Other duties as assigned Skills/Attributes: Customer Service * exhibit a "student/customer first" orientation in providing exceptional service in all responsibilities and interactions demonstrating versatility in handling people and situations * adapt willingly and quickly to changing priorities, responsibilities, and students' and employers' needs and expectations; anticipate and identify students' needs * demonstrate a high energy, enthusiastic approach to duties Teamwork * communicate, cooperate and collaborate well with others to achieve common department or College goals * be a dependable team member by working scheduled hours and arriving on time * willingly assist in various responsibilities as appropriate within the Department of Communication & New Media Studies as well as the School of Arts & Humanities as required during high service demand times Communication * develop and nurture an effective, productive and respectful rapport and working relationship with students, employers, faculty and co-workers, and various campus and community constituencies maintaining appropriate level of professionalism * demonstrate strong written, telephone, and electronic (email, social media and internet) communication skills * communicate information clearly and concisely and listen well to others * ability to effectively write materials to promote program and goals * demonstrate empathy in relating to different people from a variety of backgrounds and situations. * ability to work with multiple programs and balance multiple tasks Accuracy * maintain a high level of accuracy, consistently reviewing work to detect errors, oversights or omissions Initiative * demonstrate creativity and high energy * accomplish tasks with follow through to completion * ability to perform tasks as appropriate without direct supervision * organize workload so as to meet deadlines related with planning and implementing programs and events * maintain a clean and neat work space Technical * must possess aptitude for technological development and its implications for appropriate automation of office * proficient in Microsoft Office, Adobe Creative suite, social media programs * interest in continuing to enhance computer skills necessary to keep up with changing technology