Dispatcher - Blackwell Full-Time An employee of Shepherd Oil Company exemplifies our belief of "Where Service Matters: The Dispatcher will play a key role in the safety and efficient operations of our transportation department. They will provide customer service while taking inbound phone calls in a high performance, customer focused, call center environment. The Dispatcher will coordinate the operations and logistical functions of the transportation division while resolving issues so as to align employees with our company values and goals. They should be expected to be skilled in the daily processes and activities involved for all aspects of petroleum transportation and delivery. This position will be based in Blackwell, OK. Will work a rotating schedule to include weekend availability. Responsibilities:
Manage the workforce to achieve daily production goals. Determine equipment and manpower requirements for daily operational needs.
Manage prevention of service failures through effective dispatching of drivers.
Supervise scheduling of shipments.
Contact customers daily to determine their fuel needs, the current market and trends, and our availability to fulfill their fuel needs.
Create and maintain a high-performance culture. Maintain a positive work atmosphere by acting and communicating in a professional manner.
Build, grow and maintain a relationship with customer bases through excellent communication skills and customer service.
Expected work week of approximately 50-55 hours. This includes a weekend rotation with other dispatchers.
Qualifications:
High school diploma or equivalent.
Experience in the delivery/trucking industry preferred.
Experience in dispatching/customer service is beneficial.
Must possess at least intermediate computer skills and knowledge.
Ability to evaluate alternatives in order to make best overall value decisions based on considering key factors, cost, customer expectations, driver needs and other factors.
Solid judgment, problem-solving and decision-making skills, and a proven record of taking the initiative and responsibility in using those skills effectively, both individually and as a team member.
Ability to function well in a high-stress environment.
Pass a background check and drug test.
Physical Requirements:
Arm and hand steadiness and finger dexterity enough to use a keyboard and telephone; occasional lifting per standard office requirements, may be subject to walking, standing, sitting, and reaching; and vision, speech, and hearing sufficient to perform the essential tasks. Benefits:
A growing and expanding family-owned company that values every person.
Starting salary $60k-$75k DOE
Paid Time Off (PTO) including one week during first year of employment.
Paid holidays (6 per year).
Access to quality and affordable health, dental, vision, life, and Aflac insurance
Retirement plan with company match
$60k-75k yearly 60d+ ago
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Police Dispatcher
Oklahoma City University 4.4
Dispatcher job in Oklahoma City, OK
VP Area: Police
Department: Police
FLSA Status: Non-Exempt
Benefit Eligibility: Yes
The Police Dispatcher receives incoming calls for police services, dispatches officers as appropriate, maintains records of communications and activities to support the safety of the campus community.
Preferred Qualifications:
Two years of dispatching experience in police or campus law enforcement
Job Duties:
Demonstrate an attitude and behavior that reflects the values and mission of the department and University.
Initiate outgoing and receive incoming telephone communications for the department.
Orally communicate, in the English language, campus regulations, rules and policies to members of the campus community and visitors, and to orally communicate vital information to members of the department.
Transmit and receive information from Police personnel via two-way radios.
Maintain records of all communications to and from Police personnel regarding incidents, field activity, and other pertinent matters.
Maintain and accurately tally officers' activity during an assigned shift.
Oversee checking in and out of equipment to departmental personnel including maintaining inventory records.
Provide administrative support as assigned by supervisors. Examples of support may include entering data into departmental databases and compiling information for reporting purposes.
Other duties as assigned. Conditions of Employment:
Must pass a pre-employment criminal background check.
Must successfully obtain and maintain OLETS certification.
Must successfully complete all internal police dispatch, and related training.
Knowledge, Skills and Abilities:
Excellent writing skills without the use of auxiliary aids or services.
Excellent oral communications skills, using the English language, without the use of auxiliary aids or services.
Excellent computer skills, with proficiency in MS Word, MS Outlook, MS Excel, and MS Access within a Windows XP operating system.
Ability to understand and apply concepts presented in training programs and procedures manuals, as evidenced by;
Successful completion of all tests within training programs.
Application of such concepts when dispatching.
Ability to work with and cooperate with supervisory staff, officers, other dispatchers, and support personnel at all levels.
Ability to react calmly and effectively in emergency situations.
Ability to operate base unit and hand-held radio equipment. without the aid of any auxiliary devices.
Ability to operate complex telephone and switchboard systems.
Ability to accurately type radio logs at a speed of thirty-five words per minute, and to complete such typing by the end of each shift.
Ability to perform assigned filing tasks as evidenced by:
Proper understanding of alphabetizing.
Organizing materials in a filing system.
Retrieving necessary information from files.
Ability to compile an accurate tally of field activity using basic mathematical skills.
Ability to pass a written test as established by the State of Oklahoma to become OLETS certified.
Must be able to multi-task no less than three job related functions as enumerated in Duties and Responsibilities and Special Skills categories of this position description.
Ability to work as scheduled, which may include nights, weekends, and additional shift to support the operations of the Police Department.
Physical Demands and Working Conditions:
Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus.
Because the Police Department functions 24 hours a day, 7 days a week, this position will work nights and weekends, as scheduled.
Incumbent will be exposed to frequent noise caused by telephones, radios and office machines.
$24k-30k yearly est. 60d+ ago
Dispatcher
America West Transportation 3.9
Dispatcher job in Oklahoma City, OK
About the role
The Dispatcher reports to and supports the Transportation Manager in daily operational and Administrative tasks within the department assigned by the Transportation Manager.
What you'll do
Key Tasks and Responsibilities
Coordinate and update daily driver schedules
communicate any changes promptly
Enter and review timekeeping data and timecards daily.
Accurately input data from Driver/Attendant (D/A) reports.
Provide customer service and support in coordination with partners and clients.
Manage incoming client calls , route and follow up as needed.
Respond to transport requests using available company resources.
Answer incoming calls promptly and professionally.
Complete clerical and administrative duties as assigned.
Assess next-day resource availability
Identify and address potential scheduling issues.
Adjust schedules and reassign drivers to ensure adequate coverage.
Report operational issues to Management, including recommended solutions.
Schedule transportation routes in alignment with the Transportation Coordinator's plans.
Provide lunch relief or backup support for operations.
Prepare and submit additional assigned reports.
Qualifications
Education & Training
High school graduate or GED equivalent is preferred but not required.
Dispatchers should be familiar with the driving region and the surrounding areas.
Knowledge and Experience
Minimum 1 year of experience working in Senior care is preferred
Strong knowledge of the service area, including local streets, neighborhoods, and traffic patterns.
Experience in dispatching, vehicle scheduling, or administrative office work is desirable.
Applicants must be familiar with using cellular phones and navigating around areas using a GPS.
Physical certifications: Pass DOT "fitness for duty" exam; HEP B Series and contractual vaccinations
Acceptable background screens, which include but is not limited to criminal check and drug and alcohol screening
Valid Authorization to work in the U.S.
Core Competencies
Self-motivated and responsible
Good communication skills
Positive attitude
Willing to go the extra mile
Working Conditions
Able to work in a fast-paced environment.
Must pass pre-employment screening - background and drug screen which includes alcohol screening
Physical Requirements
Ability to sit or stand for periods of up to 4 hours.
Frequent use of office equipment, including computer, keyboard, mouse, phone, printer, and filing systems, typically while seated.
Requires the ability to perform tasks using safe and proper body mechanics, including reaching, bending, and lifting light objects as needed.
The
Dispatcher
must be able to perform the essential functions of this position with or without reasonable accommodation. The Employer will provide accommodations to enable qualified individuals with disabilities to perform these functions, unless doing so would create undue hardship.
This job description outlines general duties but is not exhaustive. Responsibilities may evolve to meet business needs. The company reserves the right to modify duties or assign additional tasks as required.
$28k-35k yearly est. 10d ago
Fire Your Dispatcher! O/O's 88% to 92%
Fifth Wheel Transportation
Dispatcher job in Oklahoma
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Arkansas (AR), Missouri (MO), and Oklahoma (OK) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel discount program, plate program and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license - Minimum 2 years of experience
- 2005 or newer tractor not leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
$22k-31k yearly est. 60d+ ago
Police Dispatcher
Oklahoma City Community College 3.7
Dispatcher job in Oklahoma City, OK
Posting Number Staff_0403432 Classification Title Staff Working Title Police Dispatcher Datatel Position ID SASE5POLDISP1B Annual Hours 2080 Placement Range $15.07 - $16.96 Position Type Regular Job Category Non-Exempt General Description This position performs duties associated with emergency and non-emergency response of a Campus Police Department to service calls and inquiries received through on-scene observations, telecommunications, emergency alarms, and personal contact with campus patrons.
Reports To Campus Police Communications Coordinator What position(s) reports to this position?
None
Minimum Education/Experience
High School diploma or GED
Minimum (1) year clerical/switchboard experience
Required Knowledge, Skills & Abilities
Knowledge:
Computers and related software programs
Police dispatch protocol or related law enforcement protocol
Customer service principles
Skills:
Operating a telephone switchboard
Communicating in a clear and concise manner
Operating office business equipment (i.e. scanners, FAX, and Copiers)
Using a computer, keyboard, and mouse
Using a two-way radio
Organizing, filing, and retrieving documents from files.
Abilities:
Obtain, note, and transfer details of complex situations to police or security officers by telephone or radio communication
Effectively prepare, organize, file, and retrieve written forms, logs, and report documents
Respond effectively and calmly with difficult or irate callers
Recognize critical situations and organize actions following protocols and standards for emergency responses
Remain calm in an emergency
Physical Demands/Working Conditions
PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:
The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body.
Additionally, the following physical abilities are required:
This position requires the person to frequently communicate with and listen to students, faculty, staff, and others to perform the essential functions of the position; must be able to exchange accurate information in various situations.
This position requires the person to frequently move about the office to assist customers and perform the essential functions of the position.
This position requires the person to frequently operate a computer and other equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment.
This position requires the person to frequently position self to work assist Police Department staff, customers, and work with equipment.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
Work is performed in a relatively safe and secure indoor environment. May be exposed to infectious diseases. Occasionally required to function around prisoners, mental patients, or uncooperative, agitated, and/or hostile individuals.
Work is performed regularly where decisions are made that could lead to major community or organizational consequences if there is a failure to make the appropriate decision at the time. '
Work is performed during a flexible schedule including a weekend schedule; can be assigned to any shift to best meet the needs of the Campus Police Department; and must work weekends, holidays, and overtime as needed.
Preferred Qualifications
Associate degree
Minimum (1) year previous work experience as a police dispatcher either in a law enforcement or in a college campus, student life situation.
OLETS Certification (active or expired)
OKFirst Weather Radar Certification
Required Training
Annual Campus Security Authority (CSA) Training
Quarterly compliance training as assigned by the institution.
Work Hours
Work hours will be assigned to best meet the needs of the Campus Police Department. The Police Dispatcher is required to be available to work, days, evenings, weekends, holidays, and overtime, as needed.
Department Campus Police Department Job Open Date 10/17/2025 Job Close Date Open Until Filled No HR Contact Rose Sanchez Special Instructions to Applicants
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance, please contact Human Resources at **************, Monday through Friday between the hours of 8:00 AM and 5:00 PM.
Job Duties
Job Duties (Position Specific)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
Job Duties (Duties Assignment Statement)
Greets visitors to the Campus Police Department with respect and courtesy; answers and connects non-emergency incoming telephone calls to OCCC PBX system when necessary.
Effectively receives, comprehends, and responds to emergency and non- emergency incoming telephone, radio, and other electronic communications directed to the Campus Police Department following established protocols; obtains necessary details to facilitate a rapid, safe, and comprehensive delivery of emergency services.
Exchanges information utilizing written or oral communication; assigns proper personnel to all service requests.
Recognizes the need for external emergency resources and initiates communication with appropriate agencies.
Monitors and utilizes closed circuit television (CCTV) system, fire systems, and security alarms to assist officers in maintaining a safe and secure campus.
Maintains a functional awareness of campus geography, events, schedules, and key safety and security concerns. Maintains records related to incident reports, lost and found property, communication logs, traffic citations, and service requests.
Job Duties (Safety / Policy & Procedures)
Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures (****************************
Contributing to a safe educational & working environment is the responsibility of all College employees and is accomplished when employees:
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.
This position has been identified as having significant responsibility for student and campus activities. The individual holding this position is designated as a Campus Security Authority (CSA). CSAs are required to report crimes they become aware of to the Reporting Structure at Oklahoma City Community College. Annual CSA training is required for individuals holding this position.
$28k-33k yearly est. 6d ago
Dispatcher
ABC Legal Services 4.1
Dispatcher job in Oklahoma City, OK
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
As a Dispatch Coordinator you'll play a critical role in ensuring legal documents are delivered quickly and accurately. This role ensures every job is claimed, dispatched, and completed in a timely manner, while coordinating and communicating frequently with servers and internal partners to keep operations running smoothly. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you!
This position is remote but located in Oklahoma.
Key Responsibilities:
Monitor skye (internal application) task board to identify aging unclaimed jobs.
Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate.
Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched.
Resolve and escalate to teams if needed.
Monitor and report trends in stuck jobs if you see an increase in the same scenarios.
Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.
Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers.
Qualifications:
1-2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role
Strong organizational skills with the ability to manage high-volume tasks and shifting priorities
Excellent verbal and written communication skills
Ability to analyze information, identify roadblocks, and escalate issues appropriately
Comfortable navigating digital tools, internal platforms, and map-based systems
Proven ability to work independently while contributing to team goals
Reliable, consistent, and able to follow established processes with high accuracy
Benefits:
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Pay Rate: $15.00 - $15.00 per hour
Schedule: Full-time, Monday through Friday
$15-15 hourly Auto-Apply 9d ago
Service Order Dispatcher After Hours - FT. SILL, OK
PCSI 4.2
Dispatcher job in Lawton, OK
PCSI is looking for Service Order Dispatcher after hours at FT. SILL, OK. A Service Order Dispatcher after hours receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchases from wholesale or retail establishment or utility companies. Records information, such as name, address, article to be repaired, or service to be rendered. This position reports to the Customer Service Representative and is based at FT. SILL, OK. Typical work hours will be 1230-2100 Monday thru Friday and must be willing to work other shifts to support operational requirements.
**PCSI is an AbilityOne employer - as such, individuals and veterans with disabilities may be prioritized based on role. Documentation may be required.**
**Benefits Include:**
+ Base pay of $18.84
+ Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
+ 11 paid holidays, 10 days' vacation, 7 days sick leave
**Who We Are:**
PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do.
**What You'll Do as Service Order Dispatcher after hours:**
+ Receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchases from wholesale or retail establishment or utility company.
+ Records information, such as name, address, article to be repaired, or service to be rendered.
+ Prepares work order and distributes to service crew.
+ Schedules service call and dispatches service crew.
+ Calls or writes customer to ensure satisfactory performance of service.
+ Keeps record of service calls and work orders.
+ May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment.
+ Greet visitors and take incoming phone calls, fax, and radio messages and promptly take care of requests or relay messages to the appropriate person.
+ Apply experience and judgment in selecting procedures to be followed and accurately interpret, select or code items to be entered from a variety of document sources.
+ May refer problems arising from erroneous items, codes or missing information to supervisor for clarification or resolution.
+ Performs related duties and responsibilities as required.
**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**What You'll Need to Be Successful:**
+ High school diploma or GED.
+ Two (2) years related experience with the ability to perform the assigned duties.
+ Must be able to effectively read, write, and speak the English language.
**Knowledge, Skills and Abilities:**
+ Must be able to operate a personal computer and must display skills in word processing, database and spreadsheets.
+ Ability to communicate effectively with diverse and sometimes irate individuals and to handle calmly, and efficiently situations ranging from routine to emergency.
+ Must possess strong attention to detail.
+ Have the ability to
+ deal with multiple responsibilities and to meet deadlines.
+ Must be able to perform basic accounting and mathematical computations with a good degree of accuracy.
+ Ability to monitor several audible communications devices, such as, telephone, fax and radio throughout the day while performing job tasks.
+ Ability to work as a team member.
+ Self-starter, able to work with minimal direction and supervision.
+ Have the ability to deal with multiple responsibilities and to meet deadlines.
+ Must be able to perform basic accounting and mathematical computations with a good degree of accuracy.
+ Ability to work as a team member.
+ This is primarily a sedentary position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 20 pounds or less.
+ Must have the finger dexterity and hand/eye coordination necessary to operate office business machines (calculator, phone, fax, copier, etc.) and a personal computer.
+ Hearing and speech sufficient to verbally communicate in person and on the telephone.
+ Mobility to frequently alternate between sitting, standing, and moving about the facilities.
+ Ability to interpret policies, procedures and regulations.
+ Ability to communicate both orally and in written format.
+ Must have the ability to effectively read, write, and speak the English language.
**Other Requirements:**
+ Ability to pass criminal, drug, and driving screening.
+ Ability to work any time or day of the week, including weekends and holidays.
+ Possess valid driver's license and maintain good driving record.
+ If required, ability to obtain and maintain security clearance and base access to assigned site(s).
**All veterans and/or persons with all types of disabilities are strongly encouraged to apply!**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$18.8 hourly 37d ago
Dispatcher
GFL Environmental
Dispatcher job in Oklahoma City, OK
A Dispatcher is required to communicate with drivers to assist with problem resolution while on route. Furthermore, handling incoming service orders, directs drivers, and resolves service issues. Interacts with customers, including customer service, sales, and operational staff. The dispatcher will uses GFL proprietary software to enter ticket information and track productivity.
At GFL our goal is to invest in our people and provide opportunities to grow for life!
Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!
15 days of paid time off.
4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage.
401(k) with an employer match.
Paid holidays.
Employee Assistance Program with free counseling services.
Overview:
GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day.
Key Responsibilities:
• Schedule service and satisfy customer needs for service changes. Ensure that service is completed in accordance with established policies.
• Dispatch calls to routes based upon designated route and driver location.
• Perform driver check-ins at day's end to ensure complete and accurate paperwork completion.
• Distribute, collect and review route sheets for proper days end data entry.
• Ensure coordination with other departments, clarifying roles and responsibilities for resolving service issues.
• May perform some additional responsibilities as assigned by the Operations Manager.
• Interacts with customers, customer service department, sales, & Operations staff reporting to Operations Manager.
• Works with routing specialists to optimize routes.
• Fields incoming calls / emails from customers.
• Trouble shoots and resolves potential delivery and pickup problems before they result in service issues.
• Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity.
• Records and document information from drivers and distributes to appropriate departments.
• Communicates with maintenance shop personnel.
• Must be able to communicate effectively and professionally via email, telephone and two way devices.
Knowledge, Skills, Abilities and Competencies:
• Completion of high school. Post-secondary courses or diploma would be considered an asset.
• 1-2 years in a transportation, dispatch or customer service role.
• Strong communication and interpersonal skills.
• Strong customer focus.
• Proven ability to multi-task & ability to prioritize tasks.
• Proficient in MS Outlook, Excel, Word.
• Knowledge of industry an asset.
• Advanced skill level with software applications and word processing accuracy including adequate typing speed.
• Required to work extended hours including occasional weekends.
• Possess TRUX experience but not mandatory, if not possess desire and ability to learn TRUX system, needs to possess advanced computer skills.
• Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call center environment.
#GFLTalent
We thank you for your interest. Only those selected for an interview will be contacted.
GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************
$27k-37k yearly est. 19d ago
Dispatcher
Scrap Management Industries
Dispatcher job in Oklahoma City, OK
Full-time Description
The Dispatcher is responsible for scheduling and transmitting drivers and equipment for transportation of materials, freight, service, or emergency repairs while ensuring that all of his/her Environmental standards at multiple facilities. Duties may include using radio, telephone, or computer to transmit assignments and compile statistics and reports on work progress.
This position operates under flexible parameters. The primary goal of this position is to achieve excellence in all facets of the position. Providing the highest quality product safely, effectively and efficiently decreases accidents and errors and increase profits.
Requirements
Essential Duties and Responsibilities:
The following are general responsibilities associated with the position as directed:
Executes customer service requests and routes other calls accordingly
Effectively handles all customer requests and complaints and reports them to the Transportation Manager
Follows up on outstanding issues with the customers, the Sales Team and the Transportation Manager
Answers all inbound calls
Processes all daily dispatch paperwork
Closes out daily dispatch
Maintains and files all driver logs and reports
Facilitates internal communication with the Manager and peers
Must demonstrate competency in all aspects of the job and company objectives
Demonstrates understanding of company policies, rules and trainings
Schedule and dispatch drivers to appropriate locations according to customer requests for pickup, car crushing specifications, or additional needs
Confer with drivers to address questions, problems, and requests for service or equipment
Relay information to or from the Logistics Manager and other Dispatchers
Organize the road testing requirements for newly hired drivers
Monitor driver electronic logs to ensure DOT compliance
Other duties as assigned
Education and Experience:
The minimum level of education and experience required to perform the job at a satisfactory level.
3+ years of dispatching experience
Clear understanding of all company policy, FMCSA, DOT, and OSHA regulations
Basic computer skills, knowledge of MS Office 365, and an ability to learn in-house systems
High school diploma or equivalent
Ability to sit for extended periods of time.
Strong written and verbal communication skills
2 years of direct customer service
Familiarity with DOT regulations and scrap industry preferred
Knowledge, Skills, and Abilities:
The minimum level of knowledge, skills, and abilities to perform the job at a satisfactory level.
· Highly organized and professional.
· Ability to work with others and work as part of a team
· Strong attention to detail and accuracy a must
· Able to fulfill flexible scheduling requirements as determined by the manager and/or business needs of the operation
· Is always courteous and professional to team members both inside and outside of the Company.
· Ability to learn quickly and adapt easily to change.
· Strong management and communication skills.
· Work well with others in a fast-paced, non-stop environment.
· Flexibility to changing work conditions, assignments, and schedules.
· Comfortable working in an industrial environment.
Safety:
Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
· Strictly adhere to all health, safety, and environmental standards.
· Follow all safety guidelines and protocol, including wearing of all PPE.
· Adhere to all local, state, OSHA, and environmental regulations.
Decision Making:
Common decisions made in the job and the level of review or autonomy needed to finalize such decisions.
Physical Requirements:
Activities that are commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
· Walk and stand for long periods of time; walk and stand on uneven surfaces.
· Communicate by speech and hear audible warning signals.
· Visual acuity needed for constant observation, computer utilization and scrap inspection where required.
ADDITIONAL INFORMATION
· Position is non-exempt and is eligible for overtime.
NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. This job description does not constitute a contract of employment and the Company may exercise its employment-at-will rights at any time.
$27k-37k yearly est. 60d+ ago
Day Shift Dispatcher
Barracuda Staffing
Dispatcher job in Broken Arrow, OK
with a Broken Arrow alarm company.
Candidate preference given to those that have previous experience in dispatching.
Shift: 7am-3pm M-F Starting Pay: $15.00/hr
Essential Job Responsibilities:
The dispatcher is responsible for the timely and accurate dispatch of technicians while providing excellent service to customers.
Ensure technicians meet company requirements prior to dispatching.
Outbound calls to sellers.
Solicit business.
Maintain and archive documents.
Answer phone calls.
Collect payments on member deliveries.
Monitor incoming documents on the fax machine.
Print reports as needed.
Manage vendor relationships.
$15 hourly 7d ago
Dispatcher
Sodexo S A
Dispatcher job in Oklahoma City, OK
DispatcherLocation: SSM ST. ANTHONY HOSPITAL - 12321003Workdays/shifts: Afternoon/evenings - varying days, and rotating weekends. More details will be provided during the interview process. Employment Type: Full-time Pay Range: $15. 28 per hour - $17.
42 per hour Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact.
You belong in a company that allows you to act with purpose and thrive in your own way.
What You'll Do: As a Dispatcher at Sodexo, you are a vital part of Sodexo's operational success.
You will provide dispatching and clerical support duties for the department.
Responsibilities include:Receive documents, prioritize, and coordinate service requests such as patient transport, maintenance requests, non-routine housekeeping, nutrition services and late trays May assign service workers and/or drivers to transport customers to their desired location within or off-site of the facility.
Attends work and shows for scheduled shift on time with satisfactory regularity Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
What You Bring:Successful candidates will be team-oriented, adaptable, reliable, and nurturers of a healthy/safe working environment for all.
1 year of related experience in hospital or extended care facility Familiar with OSHA and HACCP compliance standards Additional Requirements: Not Applicable (N/A) Link to full Job description What We Offer: Flexible and supportive work environment, so you can be home for life's important moments.
Access to ongoing training/development and advancement opportunities to turn your job into a career Full array of benefits that support you and your family's wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
In addition to Sodexo's standard, some locations may offer additional site-specific benefits, including free "shift" meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.
Link to benefits summary Overall, Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location.
We encourage you to discuss any questions about Sodexo's benefit offerings during the interview process.
Who we are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.
We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate.
Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.
We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself.
You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work.
This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Should you need assistance with the online application process, please complete this form.
$15.3-17 hourly 2d ago
Transit Dispatch/ Driver
Citizen Potawatomi Nation 4.3
Dispatcher job in Shawnee, OK
Description JOB TITLE: Transit Dispatch/Driver
ORGANIZATIONAL UNIT: CPN Transit Program
SUPERVISOR: CPN Transit Director
STATUS: NON-EXEMPT
SALARY RANGE: $13.00-$15.00
Must have valid driver license and qualify for auto insurance.
ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.
JOB SUMMARY: Safely drive Transit vehicles in all traffic & weather conditions. Adhere to established scheduling; submit reports of mechanical issues and delays assist passengers. Prepares and issues the Transit schedules to the drivers on a daily basis.
ESSENTIAL FUNCTIONS:
· Responsible for dispatching and keeping current records of transit client calls.
· Ability to answer multi phone lines.
· Driving/dispatching as needed.
· Provide friendly and courteous service.
· Answering multi-line phone system and entering data into the computer.
· Pre/Post- Inspection of Transit vehicles daily.
· Communicate with passengers of all kind and be able to answer questions they may have about Transit.
· Follow a specific timetable while on duty.
· Assist all passengers when needed.
· Must pass USDOT Drug and Alcohol random testing.
· ADDITIONAL RESPONSIBILITIES:
Perform other duties and projects as assigned.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
· Must have a High School diploma or GED equivalent
· Must be outgoing, professional, and customer service oriented with excellent communication and interpersonal skills
Must have a valid driver's license with a clear driving record and insurable through tribal insurance.
Previous driving experience in a similar vehicle preferred
Must have general knowledge of a vehicle.
Good phone etiquette.
Must have computer experience.
Knowledge of Shawnee and Tecumseh area.
· Must be able to interact with Elders and the public.
PHYSICAL REQUIREMENTS:
· Sitting or standing or walking for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing, and visual acuity
· Frequent lifting (up to 50 lbs)
· Occasional lifting (up to 75 lbs)
WORKING CONDITIONS:
· Must be flexible to work any shift, start time, weekends, and holidays
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
$13-15 hourly 13d ago
Dispatcher
City of Bartlesville, Ok 3.0
Dispatcher job in Bartlesville, OK
Provides prompt and accurate dispatching of the multiple police, fire, or related emergency response agencies through two-way radio; receives and disseminates emergency and non-emergency calls for service from citizens on the telephone; provides emergency medical dispatch to citizens on the telephone in case of a medical emergency; operates OLETS, NLETS, and NCIC communication systems. Based on the duties and responsibilities outlined in this job description, this position is considered safety sensitive.ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
Answers emergency and non-emergency voice and TDD calls from the public; determines the nature of the call; determines action required to appropriately deal with call.
Dispatches the appropriate agency to the scene through use of radio and computer aided dispatch system; coordinates multi-unit response calls.
Dispatches additional support personnel as required depending upon the situation.
Maintains records on specific times associated with each call dispatched on service cards.
Monitors radio communications; alarm devices and video cameras.
Maintains awareness of available response units in order to dispatch calls appropriately, efficiently, and provide for officer safety.
Operates OLETS, NLETS, and NCIC communication systems; types, files, and/or maintains records and logs in connection with assignments.
Enters data into department computer.
Monitors equipment for functional performance.
Assists callers with non-emergency situations, such as giving office hours and directions to various agencies.
Performs other related duties as assigned.MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
High school diploma or GED; or, any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:
OLETS Certification.
A.P.C.O.
EMD Certification.KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
General office procedures, policies and practices, as well as basic knowledge of computer/VDT and other general office equipment.
Geography of City of Bartlesville, and County including roadways.
FCC regulations related to the use of radio and telecommunications equipment.
Operation of radio, computer aided dispatch and other telecommunications equipment.
Operation of OLETS, NCIC, and other computer systems used in emergency operations.
Policies, procedures and practices of emergency communications and dispatch operations.
Various types and uses of fire, police, and medical equipment.
Basic law enforcement procedures.
Basic fire procedures.
Basic EMS protocols.
Basic hazmat procedures.
Applicable state, federal and local ordinances, laws, rules and regulations.
Skill in:
Operating emergency communications and dispatch equipment.
Typing and operation of a computer keyboard in order to enter and retrieve data.
Typing at a rate of 30 wpm.
Eliciting information from irate, upset or anxious callers.
Giving detailed instructions and information to callers.
Communicating clearly and effectively with others, both verbally and in writing.
Operating various office equipment simultaneously while answering phone calls and dispatching.
$29k-36k yearly est. 45d ago
Dispatcher
Jw Logistics Operations 3.8
Dispatcher job in Oklahoma City, OK
Experience Requirements:
2+ years' transportation and third-party dispatch experience.
1-2 years' warehouse experience or truck driving experience.
2 years' dispatching experience
Primarily responsible for executing the dispatch process that supports Operations. Provides exceptional customer service to customers and drivers.
Responsibilities:
Provides excellent customer service to both internal and external customers.
Responsible for carrier sourcing and development.
Regularly and accurately dispatches customer-controlled freight.
Responsible for verifying carriers are approved and meet all internal/external requirements.
Optimize routing to be cost effective
Acts as liaison for solving driver and carrier issues.
Responsible for maintaining carrier and customer base.
Performs other incidental and related duties as required.
Qualifications
Essential Skills/Experience
Strong experience with Microsoft Office
Communication with team to demonstrate & set expectations. Be supportive with the team and operations
Professional attitude & work ethic with direct reports
Proven ability to prioritize and multi-task
Strong work ethic
Handling customers & their needs with care in timely and professional manner
Good time management skills
Flexible fast paced worker willing to work in a changing environment.
$26k-33k yearly est. 7d ago
Emergency Medical Dispatch
EMSA 4.1
Dispatcher job in Oklahoma City, OK
Major Duties and Responsibilities:
Evaluate a patient's condition on the telephone and prioritize the call using industry standard protocols
Follow professional radio communications techniques
Communicate with the general public via telephone in a professional and courteous manner
Willingness and ability to follow directions
Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
Consistently achieves alert times within 30 seconds of call received time, 90% of the time
Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures
Demonstrates the ability to apply the System Status Plan (SSP) to daily operations
Demonstrates a working knowledge of the equipment necessary to operate and request service calls when appropriate
Maintain quality improvement program goals
Demonstrates the ability to modify the SSP as needed for efficient operations
Demonstrates the ability to communicate effectively with residents, public officials, governmental entities, and political leaders when necessary
Write routine reports and correspondence.
Ability to direct resources during major/mass casualty incidents
Complies with all company policy, procedures, or practices
Qualifications:
Requires the ability to take charge and direct personnel during stressful situations.
Strong ability to communicate effectively both verbally and in writing and to speak effectively on the telephone, radio and to Team Members of the organization.
Strong problem solving skills with ability to shift priorities
Key 30 words per minute
The ability to communicate effectively with Team Members, as well as government officials daily.
The ability to read and interpret documents such as safety rules, operating and maintenance instructions, protocol and procedure manuals.
Education and Experience:
High School diploma or equivalent
Must be 18 years of age
Current EMR, EMT, or Paramedic certification required
Preferred - minimum of one (1) year experience in the field as an EMT or Paramedic, or as a dispatcher for fire, law enforcement or other EMS agency
Must be able to meet the requirements of EMT-Basic/Advanced or Paramedic job description depending on current certification level as recognized by EMSA
Physical Demands:
Must be able to withstand considerable sitting, up to 12 hours daily, and work a variety of shift hours while performing the duties of the job. Frequently uses hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Occasionally lift and/or move up to 10 (ten) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent hearing and talking to interpret job functions.
Work Environment:
While performing the duties of this job, the SSC works inside an air-controlled environment. The noise level in the work environment is usually moderate. Minimal exposure to fumes or grease or hazardous conditions.
Mental/Emotional:
The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Carry out instructions while working independently. Frequently encounters stress due to responding to emergency calls.
$25k-31k yearly est. 60d+ ago
Dispatcher
Olsa Resources
Dispatcher job in Tulsa, OK
This candidate will be responsible for a variety of duties depending on the daily work load. This position will require this individual to record the inbound and outbound equipment, monitoring scheduled versus actual equipment types. You will use the "Feeder Scheduling System (FSS)" to record this information and report to dispatch drivers. Prior experience using this system is a big plus.
May be required to enter timecards of drivers. Proficiency with computers is a MUST.
May be required to work in an outdoor environment to ensure trailer positions match the computer systems.
Flexibility with schedule is a MUST depending on daily work load.
All
candidates must be able to pass a criminal background screening. Looking for
individuals with a strong willingness to learn and have no prior attendance
issues.
Qualifications
Prior experience as a Supervisor in the Freight Industry
Bachelor's Degree preferred
Knowledge of Dept of Transportation laws and rules
Prior safety program experience
Additional Information
Shift: Mon-Firday 3:00PM to 11:30PM
2 month+ Contract
Pay: starting at $13.20/hr, DOE
$13.2 hourly 1d ago
911 Calltaker/Dispatcher
City of Enid, Ok 3.4
Dispatcher job in Enid, OK
911 Supervisor POSITIONS SUPERVISED: None. BLS COMPARABLE: 43-5031, Police, Fire, & Ambulance Dispatchers Leadership: Provides co-worker leadership to others through motivation, team building, and providing feedback. CONDITIONS OF EMPLOYMENT
* Subject to post offer, pre-employment drug screen.
* Subject to a pre-employment criminal background check and pre-employment polygraph.
* Subject to signing a confidentiality agreement.
* As a position directly affecting the safety of others, the employee will be required to comply with all provisions of City of Enid's substance abuse policy, including random drug and alcohol testing.
* Keyboarding speed 35 wpm.
* English proficiency.
POSITION PURPOSE: Ensure public safety through professional, accurate, and efficient emergency call taking and dispatch of appropriate emergency service personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
* Operate emergency and administrative lines and disseminate calls received.
* Operate state National Crime Information Computer terminal for radio procedure and entry of records into system.
* Question callers to determine their locations, and the nature of their problems in order to determine type of response needed.
* Determine response requirements and relative priorities of situations, and dispatch units via radio communication in accordance with established procedures.
* Enter emergency and non-emergency calls into the Computer Aided Dispatch system for dispatch.
* Record details of calls, dispatches, and messages.
* Enter, update, and retrieve information from teletype networks and computerized data systems regarding wanted persons, stolen property, vehicle registration, and stolen vehicles.
* Scan status charts and computer screens, and contact emergency response field units in order to determine emergency units available for dispatch.
* Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
* Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within the city.
* Maintain access to, and security of, highly sensitive materials.
* Maintain confidentiality of records, including but not limited to private health information.
* Complete and release a daily press bulletin.
* Observe alarm registers and scan maps in order to determine whether a specific emergency is in the dispatch service area.
* Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
* Maintain employee contact log, emergency contact log, on-call log, trespass log, 72 hour parking log, court message log, city complaint file, entry of house, alarm permit file; enter and maintain vehicle impound records; maintain and remove warrant files.
* Assist with training 911 dispatchers.
* Provide assistance to other departments as needed.
* Perform other duties as required.
PERFORMANCE MEASUREMENTS
* The 911 division runs smoothly and efficiently.
* Emergency phone calls are handled with speed, accuracy, and according to policy and procedure.
* Information is entered accurately and efficiently in relevant database.
* Effective working relations exist with City personnel.
* New employees are well trained and assisted. Management is appropriately informed.
* Employee understands and adheres to applicable safety policies.
* The City's professional reputation is maintained.
QUALIFICATIONS
EDUCATION/EXPERIENCE:
High school diploma or general education degree (GED) and six months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES/LICENSES:
911 Training Program (within 1 year).
OLETS Certification (within 1 year).
REQUIRED KNOWLEDGE
Telecommunications: Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government: General job-related knowledge of laws and government regulations, as well as Enid Police Department rules, policies, and procedures.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Computers: Intermediate personal computer skills, including routine database activity, word processing, etc.
SKILLS/ABILITIES:
* Ability to maintain confidentiality.
* Ability to think quickly and remain calm in crisis situations.
* Handle multiple tasks simultaneously, including operation of multiple computer screens and keyboards, and answering of multiple phone calls.
* Accurate and attentive to detail.
* Excellent communications and public relations abilities.
* Ability to assist and support others.
* Able to operate telephone, PC, copier, and other basic business machines.
* Ability to work rotating shifts.
PHYSICAL & MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY:
Manual dexterity sufficient to reach/handle items and work with the fingers.
VISUAL ABILITIES:
Normal vision, correctable with or without corrective lenses. Normal vision includes the ability to identify basic colors and associate the meanings when using various maps, computer software programs, computer aided dispatching programs/displays, video monitors, and fire/police alarm monitors, in order to perform duties as required".
PHYSICAL STRENGTH:
Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Prolonged sitting.
LANGUAGE/COMPREHENSION:
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
MATHEMATICS ABILITY:
Ability to perform very basic math skills including adding and subtracting two digit numbers, multiplying and dividing with 10's and 100's.
Ability to perform these operations using units of money and weight or distance measurement.
WORK SCHEDULE/HOURS:
A-Shift: 7:00 AM to 3:00 PM
B-Shift: 3:00 PM to 11:00 PM
C-Shift: 11:00 PM to 7:00 AM
Days off vary based on seniority and the needs of the division.
WORK CONDITIONS:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
NOISE LEVEL:
Moderate noise (examples: business office with computers and printers, light traffic).
OTHER WORK CONDITIONS:
Frequent exposure to high stress situations.
ADVANCEMENT CRITERIA
INTERMEDIATE:
4-6 years related work experience
Proficient computer skills (Word).
Advanced communication skills on radio and telephone.
OLETS Certification.
Ability to assume 911 supervisory responsibilities for short period.
Conversational Spanish.
Knowledge of safety as it applies to the job.
Valid CPR certification
ADVANCED:
7+ years related work experience
Advanced computer skills (Word & Excel).
Additional coursework or Associate's Degree or equivalent in related field.
APCO Instructor Training.
Ability to assume 911 supervisory responsibilities for extended period
Bilingual.
S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
I have reviewed this and I can perform the essential functions of this position, with or without, reasonable accommodations. I have also received or have been offered a copy of this job description.
Printed Name__________________________ Date ___/____/____ Signature_______________________________
$30k-37k yearly est. 3d ago
Part Time 911 Call Taker
City of Midwest City, Ok 3.2
Dispatcher job in Midwest City, OK
Applications for this position CAN be submitted online. You MUST submit a completed City of Midwest City employment application to be considered. Individual resumes without a completed City employment application WILL NOT be accepted.
The City of Midwest City is accepting applications for a Part Time 911 Call Taker in the Emergency Communications Department. The incumbent is responsible for answering emergency and non-emergency calls from the public, obtaining essential information, and accurately entering details into the Computer Aided Dispatch (CAD) system. The position requires strong communication skills, the ability to remain calm under pressure, and accurate documentation of information for use by responding agencies. High school diploma or GED required. Must successfully pass a data entry test with a minimum of 5500 keystrokes per hour and pass an in-depth background check, polygraph, fingerprinting, FBI triple I check, drug screen, and hearing test. Must be able to attend OLETS training and Basic Telecommunications training and pass the required tests with a specified time frame. Previous experience in the operation of a two-way radio, teletype machine, and computer terminal with OLETS certification preferred. This is an entry level but highly demanding position requiring focus, multitasking, and sound judgement. The Call Taker must be able to manage stressful situations while extracting critical details from callers. Other software skills include (CAD) Computer Aided Dispatch, 911,OLETS and NCIC. This is an entry-level, highly stressful position that requires the ability to multi-task, process and retain information while remaining calm. Worker routinely relates to persons of all economic and social levels and must possess the ability to extract necessary information. Shift work includes ten hour shifts and holiday and weekend duty. Work is semi-routine with the exception of emergency situations. Worker must be able to remember a variety of detailed items and codes and to exercise good judgment. Job requires a high degree of accuracy. Worker is also subject to on call status. This position is designated as safety/security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening. Starting Salary $22.5720/hr. Click "Apply now" to apply online or via kiosk in person at the City of Midwest City, HR Dept., 100 N. Midwest Blvd, Midwest City, OK. Apps accepted until filled. EOE.
$22.6 hourly 60d+ ago
911 Communications Dispatcher
Pafford EMS
Dispatcher job in El Reno, OK
911 COMMUNICATION SPECIALISTS
Pafford EMS is accepting applications for entry level Call Takers/Dispatchers for our Central Oklahoma Pafford Communications Center. This Communication Center will service Canadian and Oklahoma Counties. The communication center will process 911 and non-emergency requests for Emergency Medical Services.The center provides dispatch and support services to the fleet of Pafford EMS ground on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented and customer service driven. Pafford EMS will provide all necessary training for entry level applicants.
MINIMUM REQUIREMENTS: Education: High School Diploma or equivalent. EMT certified preferred. Work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities.
DESIRABLE QUALIFICATIONS: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team.
Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check and drug screening test.
Examples of Work Performed:
Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies and hospital transfers.
Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources.
Identify, through appropriate and timely questioning of the caller, the nature of the problem.
Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines.
Access and operate computer databases and search websites as necessary.
Receive and transmit information effectively by radio and telephone.
Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to the requesting agency. Contact outside public service agencies as requested and relay information as required.
Work Environment:
Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment.
Knowledge, Skills and Abilities Required:
Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment.
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion.
Ability to refer common patient care issues to supervisory authority.
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services.
Ability to maintain files.
Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers.
Ability to effectively listen with communication equipment.
Ability to communicate respectfully and effectively.
Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines.
Ability to identify problems and collect, summarize and relay information.
Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff.
Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change.
Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations.
$20k-29k yearly est. 60d+ ago
Dispatcher
Iowa Tribe of Oklahoma
Dispatcher job in Perkins, OK
Full-time Description
Summary of Responsibilities:
The Dispatcher is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. Responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/field units to monitor response, progress and any needed support. This position works in the communications center of the police station which is responsible for answering emergency calls in a 24/7 operation.
Requirements
Essential Duties and Responsibilities:
Monitor telephones and radio in the communications center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay.
Dispatch for emergency responses, contact all required personnel and other local concerns in the event of an emergency situation and insures the presence of reserve units by contacting personnel designated for call-back.
Maintain log on radio and telephone communications, location of personnel and equipment.
Operate radios as needed to assist in radio communications.
Compose, type and edit correspondence, reports, memoranda and other material requiring judgment as to content, accuracy and completeness.
Perform other duties as assigned.
Education and Experience:
Must possess a high school diploma or GED.
Knowledge, Skills and Abilities:
Knowledge of dispatch methods and procedures used by police, fire and medical.
Knowledge of spelling, grammar and punctuation required to compose and proofread written documents.
Skill in communicating clearly, concisely and effectively, both orally and in writing.
Ability to multi-task and prioritize.
Ability to operate a variety of communications and telecommunications equipment.
Ability to type 35 words per minute.
Ability to read, understand and interpret moderately difficult to complex written information.
Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful conditions.
Must be able to read, understand, apply and retain knowledge of departmental rules, regulations and policies.
Conditions of Employment:
The Iowa Tribe of Oklahoma operates a drug-free workplace.
Must submit to and pass applicable drug test.
Must be at least 18 years of age.
Must have a valid Oklahoma driver's license.
Must pass background check.
Must obtain Oklahoma Law Enforcement Telecommunications System (OLETS) certification and maintain certification during duration of employment.
Must obtain Cardiopulmonary Resuscitation (CPR) certification and maintain certification during duration of employment.