Dispatcher jobs in Orlando, FL - 41 jobs

Full-time Description The Dispatcher's primary objective is to ensure timely and logistically efficient routing and dispatching of services. The Dispatcher monitors live routes, schedules and reschedules jobs, and communicates with Customer Service Representatives (CSRs) and the Field Operations teams, including Regional (RFMs) and Area Field Managers (AFMs) and Service Technicians (STs), regarding routes and scheduling. Reporting to the Lead Dispatcher, the Dispatcher upholds Onsite Safety's mission, vision, and core values in all aspects of their work. Requirements Essential Job Functions Dispatch job requests to (STs) based on job specifications and customer-required completion dates. Receive confirmed customer job request lists from CSRs. Strategically assign STs and schedule confirmed jobs according to optimized routes. Communicate with customers to confirm next-day scheduled jobs. Coordinate with Customer Support and field teams to schedule confirmed same-day job requests. Monitor the routes, status, and GPS tracking of field personnel to adjust schedules for the current and following day. Communicate and coordinate with CSRs and the Field Operations when logistical issues or route changes occur. Perform other duties as assigned by management. Work Environment and Time Requirements The Dispatcher works in an office environment and works a standard 40-hour work week. Minimum Qualifications High school diploma or equivalent. 6 months of dispatch or customer service experience. Proficient in document and spreadsheet software, field service management software, and supply chain management software; 55+ WPM. Solution-oriented team player with the ability to professionally convey information in a time-sensitive manner. Preferred Qualifications 1+ years of dispatch or customer service experience. Salary Description $16

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience. Pay is qualification based with a range of $21.25 - $34.65 per hour. Experienced Dispatchers qualifications will be considered when determining starting rate! The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour. This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary. This positon requires an online three minute typing assessment. WORK OBJECTIVE Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures. ESSENTIAL FUNCTIONS Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller's needs and entering information into the Computer aided dispatch (CAD) system. Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals. Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units. Monitors other Public Safety Radio channels for information pertinent to this agency. Maintains accurate status records of all Department units through various logs. Provides callers with lifesaving instructions in life-threatening situations. Operates base station radio network using the various assigned frequencies. Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network. Performs other duties as assigned by Communications management or a command officer. The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime. MINIMUM QUALIFICATIONS At least eighteen (18) years of age, with a High School Diploma or GED equivalent. Ability to type proficiently at a minimum speed of THIRTY (30) words per minute. Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire. Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary. Be tobacco free and remain tobacco free throughout employment. Be drug free and subject to random drug screens throughout employment. Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required. Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen. Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer. KNOWLEDGE, SKILLS AND ABILITIES Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software. Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time. Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service. Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member. Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations. Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations. Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment. Ability to learn the City's geography including key buildings and landmarks. PHYSICAL & ENVIRONMENTAL DEMANDS The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations. Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle. Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment. The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Ambrose Air, Inc. service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate Ambrose Air, Inc.'s commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $20.00 - $25.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $14.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job DescriptionLocation: 2975 Arabian Nights Blvd, Kissimmee, FL 34747Now Hiring: Maintenance Tech Dispatcher | Join Our Resort Operations Team! Are you organized, detail-oriented, and great at keeping things running smoothly? Do you thrive in a fast-paced environment where teamwork and communication are key? If so, we'd love to meet you! We're currently seeking a Maintenance Tech Dispatcher to join our resort operations team. In this vital role, you'll coordinate daily maintenance activities, communicate with technicians and vendors, and help ensure our resort facilities stay safe, functional, and guest-ready every day. What You'll Do: Assign and track maintenance work orders to ensure timely completion Coordinate daily and weekly maintenance schedules for the team Communicate effectively with technicians, vendors, and leadership Monitor progress on open tasks and report delays or issues Handle phone and radio communication professionally and efficiently Assist with administrative tasks such as signage, labeling, and key management Generate and distribute daily maintenance reports Support the Facilities Manager and assist with room readiness procedures Respond to emergencies and dispatch maintenance support as needed Maintain a courteous and professional approach with guests and coworkers What We're Looking For: 3+ months of hospitality or maintenance coordination experience required (resort or timeshare experience preferred) Strong organization, multitasking, and communication skills Comfortable using Microsoft Office (Word, Excel) Dependable, professional, and calm under pressure High school diploma or GED required Flexible schedule including evenings, weekends, and holidays Why Join Us? Be part of a collaborative, service-driven resort team Gain hands-on experience in resort facilities and operations Opportunities for growth and advancement within hospitality Ready to help keep our resort running at its best? Apply today and become part of a team dedicated to creating exceptional guest experiences!

Dispatcher/Customer Service $1,500 Sign on Bonus We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties Provide customer service excellence with each and every call. Politely answer emergency and non-emergency calls and document important information. Respond to any issues and follow-up by coordinating with the appropriate departments or field units. Operate and manage a multi-line telephone console system. Direct tow truck drivers to appropriate locations according to predetermined schedules, ETAs, customer requests or immediate needs and supervise the routes by GPS when needed. Prioritize and organize calls according to urgency. Providing customers with pricing information and respond to any queries they may have. Maintain records and Process customer payments. Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor. Other duties as assigned. Qualifications, Education, Experience High School Diploma or Equivalent Excellent communication and interpersonal skills. Ability to answer multiple phone calls in a busy setting. Ability to have a professional demeaner and phone etiquette. Ability to address problems and requests by transmitting information or providing solutions to the team. Ability to read and write in English. Accurate data entry. Computer literate. Knowledge of Tow book software a plus! Ability to work Days, Nights and Weekends Physical Requirements Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered: Two medical plans Two dental plans Vision Employer paid Life and AD&D Voluntary Insurance plans 401(k) Plan Short Term Disability Long Term Disability Holiday Pay PTO Employee Assistance Program Sign on Bonus Employee Referral Bonus EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************

The Dispatcher plays a meaningful role in managing our towing resources to keep our vehicle pickups and deliveries running smoothly, which optimizes branch productivity. The incumbent will provide outstanding customer service to our towing partners and pivoting to coordinate for capacity and resource demands. The Dispatch role plays a crucial part in the organizations business and branch growth. 2+ years customer service experience, 1+ years direct dispatch Direct activities related to towing operations and on-time performance goals. Manage tow truck resources and assign work in an efficient manner and optimize tower productivity. Plan future day resource requirements and coordinate with towers to line up required truck resources. Identify when demand exceeds tow truck capacity & refer to part-time networks for additional resources. Monitor transportation costs and identify opportunities for cost savings. Recruit new towers to build towing networks with added resources. Provide necessary documentation to drivers for each pickup and delivery, including check and cash handling as needed. Monitor work-in-progress & make necessary adjustments to ensure timely performance. Identify and escalate issues or concerns related to transportation activities to management. Form a fundamental relationship with the IAA Transportation team. Establish and maintain good, positive working relationships with all tow drivers. Review and analyze reports on transportation activity, including Time Performance metrics. Comply with safety guidelines along with company policies and procedures. Other duties as assigned.

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a dedicated and detail-oriented Dispatcher to join our dynamic team. In this crucial role, the Dispatcher will coordinate the timely completion of routes, handling incoming service orders, directs drivers, and resolves service issues. The ideal candidate will have strong organizational skills and a solid understanding of transportation management systems. Primary Duties and Responsibilities: Assigns loads to drivers based on designated routes, jobs and driver location. Monitors route time intervals for gaps. Monitors employee hours to minimize overtime. Balances the distribution of hours between drivers. Monitors driver times to ensure compliance with Department of Transportation (DOT) regulations. Ensures driver DOT logs are current before dispatching drivers. Collects daily pre- and post-trip inspections. Creates work orders for the shop. Collects completed work orders and enters data into tracking spreadsheet or other systems. Performs other job-related duties as assigned or apparent. Job Qualifications Education: High School diploma or GED Experience and Competencies: Experience in a customer-facing position. Two years of prior experience working as a dispatcher preferred. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Short-Term & Long-Term Disability Training & Development FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment. FCC Environmental Services, LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Description As a Dispatcher with Colony Hardware, you will begin the journey of managing the logistics process for getting orders to our customers. This person will be primarily responsible for ensuring that the product is delivered promptly and efficiently by adequately managing the driver routes. They will also support other areas of the operations as needed, including picking/packing product, operating forklift, cherry picker, etc. and assisting as needed with various tasks. Schedule: 5am to 1:30pm, Monday through Friday A Little About Your Day; You Will: Coordinate and log routes for the morning and afternoon delivery trucks. Provide information and support to drivers throughout the day, such as phone numbers, addresses, etc. Sort paperwork from the previous night's work, such as credit card receipts, and truck logs. Provide information to branches throughout the day, such as delivery times, signature capture, picture capture, and package refusals. Keep up-to-date files pertaining to each route and maintains data as needed. Track orders through computer programs (NetSuite) prioritizing the most critical and ensuring that they are filled and packed in a timely manner to facilitate on time delivery schedule. Collaborate with the Operations and Fleet Manager to coordinate appointments and maintain fleet. Prepare daily maintenance reports on vehicles to determine needed repairs or inspections. Prepare end-of-month mileage report to determine required oil changes. Assist with loading/unloading trucks as needed. Assist with picking and packing orders for future customer deliveries. This Might Be the Opportunity for you If: It's important to you to have a career where activities are varied, and decisions are made autonomously. You love being on your feet, thinking on your feet, and working in a fast-paced work environment. A conscientious spirit is the foundation of your work ethic. You are data-driven, and adept at quick decision making within defined span of control based on established rules and procedures. You engender trust, demonstrate a sense of urgency, and assure consistent achievement of quality standards. Your disciplined and analytical focus promotes your need for producing quality work. You seek to avoid risk and are very particular about what you delegate and who you delegate to. You are a stickler for details and will gather all relevant facts before deciding. The only thing more important than being heard is making sure you are right. Being highly responsive is in your nature, and time management is one of your areas of expertise. What You'll Need for Success: Thorough knowledge of procedures and operations of Wireless Scanning System Minimum of 1 years' experience in a dispatch-related position or role, preferably in a distribution environment Basic computer skills, including Microsoft Outlook Prior experience with Samsara (TMS), Descartes (Routing Software), and Netsuite (ERP) preferred Ability to safely lift, move, and manage up to 50 lbs unassisted We Can Offer You: Colony Hardware provides a performance-based culture where all employees are rewarded for the achievement of both personal and company goals. This includes: Competitive salary and yearly bonus earning potential Multiple medical, dental, and vision plan options Short Term Disability, Long Term Disability, and Life Insurance 401k retirement plans with a company match Tuition reimbursement Competitive sick, vacation and PTO time as well as paid holidays Company-provided PPE as required Company-paid training and certifications Generous discounts on the best products from leading industry vendors About Colony Hardware: With over 60 locations and 1,200 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family! Colony Hardware's Commitment to Equal Opportunity Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Paid Time Off Health, Dental, Vision, Life and AFLAC Benefits Available Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with Armstrong Air & Heating, Inc. service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate Armstrong Air & Heating, Inc.'s commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $16.00 - $25.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

The Service Dispatcher reports to the Service Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Service Manager in achieving the applicable sections of the corporate strategic plan. Benefits Paid Training Careers Advancement Opportunities Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with 4 Seasons Air Conditioning and Heating service technicians, suppliers, and service customers. Representative duties include: Assisting the Service Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Training field technicians in customer service skills, non-technical procedures, sales and marketing techniques. Maintaining a working relationship with the accounts receivable staff on the collection of problem accounts, negotiating credit when applicable to build the customer base, overseeing open account customers when credit limit has been exceeded. Coordinating the scheduling of the Parts Runner's time with the Installation Manager. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Working with suppliers on issues pertaining to parts performance, reliability, pricing, and availability; while reporting difficult and high profile problems and issues to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven supervisory experience in a customer service environment preferably in HVACR contracting or building services industry. Ability to negotiate orders with suppliers to ensure prompt and timely receipt of materials at the best possible price. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Ability to serve as the Service Manager in the absence of the incumbent. Physical ability and initiative to meet with customers on the job-site to demonstrate 4 Seasons Air Conditioning and Heating's commitment to superior customer service and concern for its clients. Skill and ability to sell service jobs and service contracts, face-to-face, in a letter, and on the phone. Ability to comprehend and implement applicable federal, state, and local government laws, rules, and regulations, as they apply to the HVACR industry. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Bilingual a plus Service Titan experience a plus There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

JobID: 3016427 Category: JobSchedule: Full time JobShift: : ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT Check out more about life at ADT here. Position Summary: Answers, responds to, and follows up regarding alarm activity by performing some or all of the following duties: Essential Duties And Responsibilities include the following. To perform this job successfully, the Monitoring Representative I may be expected to perform some or all of the duties listed, and other duties as assigned. * Verifies, responds to, and dispatches on emergency signals. * Answers incoming calls. * Operator must be licensed to work in all States mandating requirements. * Must be proficient in the verification and dispatching of alarms to police/fire agencies * Must know the different types if signals and the SOP's for each signal. * Operator will work under close supervision during the first 30 days. * Must keep abreast of the organization goals and positions held. * Must be able to meet minimum productivity standards set. * Must keep abreast of both company and central station policies. * Must meet minimum quality standards set for them. * Position requires weekend, holiday and shift work and may require mandatory overtime. * Notifies customers of non-emergency signals. * Notifies responders on emergency signals after dispatch. * Processes basic data changes to customer accounts. * Must be able to handle signals from one location/area and TTY stations. * Position requires weekend, holiday and shift work and may require mandatory overtime. Knowledge: * Knowledge of and familiarity with Computers and Microsoft Office applications, and Internet. * Knowledge of Company policies, procedures, guidelines, and practices. * Basic knowledge and understanding about VIP accounts and department. Skills: * Self-motivated and a professional attitude. * Excellent communication and listening skills. * Excellent teambuilding, customer service, and interpersonal skills. * Must possess good decision making skills, be very organized and detail oriented. * Must be proficient with personal computer, keyboard, fax machine, copy machine and telephone * Must be able to meet minimum productivity standards set that apply to a Level I operator. * Must meet minimum quality standards set for them (90% or better average on Q/A). Abilities: * Ability to work overtime as requested by management. * Ability to use discretion and problem analysis. * Ability to work effectively with others. * Ability to work as part of a dynamic team and be flexible. * Ability and willingness to make key contributions to the growth of the business. * Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. * Ability to effectively present information to top management, public groups, and/or boards of directors. * Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. * Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to adapt to changes in the work environment, delays or unexpected events; manage competing demands; change approach or method to best fit the situation. * Ability to concentrate on a task over a period of time without being distracted. * Ability to maintain composure, keep emotions in check and avoid aggressive behavior, even in very difficult situations. Physical Demands: * While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. * The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: * While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. * The noise level in the work environment is usually moderate. * Normal office environment. Minimum Qualifications: * High School Diploma or General Education Degree (GED) and one to three months related experience or related training/certification preferred. Pay and Benefits Disclosure: The pay for this role is $20.00 We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

The primary job responsibilities of the Call takers are to receive telephone calls requesting medical assistance and/or transportation from residences, public service agencies and/or medical facilities. They handle all incoming calls (receives and prioritizes) in a swift and proper manner through the use of Communications Center systems while determining the appropriate initial level of service. In addition, a call taker will make phone calls to update, add to, inform and facilitate American Ambulance customers. Essential Functions: The Dispatcher may be assigned one or more duties. These duties include, but are not limited to, the following: Receive and prioritizes all incoming telephone calls. Demonstrates the ability to effectively channel emergency and non-emergency calls to appropriate personnel. Efficiently communicate incoming information accordingly in a timely manner. Demonstrates the ability to make accurate moment to moment decision making in regard to priority and communications. Effectively triages all in-coming requests for service according to the CBD (Criteria Based Dispatch) for individual counties. Training will be provided for employees. Obtains required information from party requesting medical transport (as set forth by communications manager). Maintains professional telecommunication contact with field units and other agencies comprising emergency service network to communicate activities of personnel, enlist services of other protective agencies, or provide alternative directions to on scene personnel; demonstrates ability to effectively use paging system, Nextel's, cell phones and land lines, and all portable or mounted radios; troubleshoots problems mechanical / equipment problems and contacts lead dispatcher, communication supervisor, and communication manager as appropriate. Participate in training programs as required. Prepare and complete reports stating progress, problems and statistics for review by appropriate managers and supervisors. Perform basic data entry; demonstrate ability to learn new computer programs and perform some advanced data entry. Data verification as directed by the Operations Supervisor Obtain and relay phone messages for Company Administrative personnel Identify potential issues as they relate to daily call volume. Understand payor matrix and it's relation to covered services and level of services. Additional Duties: The Call taker may be assigned one of more additional duties. These duties include, but are not limited to, the following: Attends all communication meetings. Constantly maintain a positive, professional, and courteous demeanor towards all American Ambulance customers, patients, and personnel. Assist with providing information for investigations of incidents as required. Perform other job related duties as assigned by Communications Supervisor or Communications Manager. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this position must possess the following qualifications: Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines. Must have computer competency including proficiency with Microsoft Suite, and understanding of database programs. Typing 40 wpm (minimum). Must have the ability to consistently deliver outstanding customer service to all internal and external customers. Highly dependable and ability to meet internal deadlines consistently. Strong organization skills and attentiveness to detail. Flexible and adaptable, willing and able to adjust to rapidly changing priorities. Must have the ability to work independently as well as in groups. Ability to maintain a professional manner and appearance at all times. Knowledge of the Central Florida area and the outlining counties (Osceola & Polk) preferred. Must have the ability to distinguish color differences as the CAD computer uses multiple colors to distinguish the status of ambulances. Have no non-correctable deficiency in normal vision. Be able to function in a high stress environment where the work goes from minimal to overload within moments. Have no hearing impairment that would interfere with using a normal telephone and/or working a radio channel simultaneously. Must have a mature, courteous, and decisive nature in order to provide maximum customer service under stressful conditions. Experience preferred but not required. Education Requirements: The individual in this position must possess the following education requirements: High school diploma or general education degree (GED). Physical Requirements: The physical demands described here are representative of those that must be met by the individual to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must regularly lift and/ or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Occasionally: Must have the ability to lift, carry and balance up to 15 pounds. Frequently: Good manual dexterity, typing wpm 40, with the ability to perform all tasks related to the position of Dispatcher. Constantly: Ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition. Equipment Operated: The individual in this position must be familiar with using the following equipment to perform the essential functions of this job. Occasionally: Fax machine, copy machine, hole-punch, calculator. Frequently: Printer, telephone, clock. Constantly: Computer Environmental Conditions: While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate to loud. The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. American Ambulance reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice. American Ambulance Central Florida is a Federal Contractor. American Ambulance Central Florida encourages disabled and non-disabled veterans to apply.

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: * Answer incoming phone calls concerning general park information, regarding employees, contractors & guests * Disseminate park & emergency information to appropriate employees * Monitor emergency alarm systems park-wide * Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones * Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures * Maintain confidentiality and professionalism at all times * Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support * Perform other duties as assigned What it takes to succeed: * High school diploma or equivalent * At least 18 years old * Experience in Security and/or Emergency Dispatch environment * Valid state driver's license * Able to complete provided CPR training/certification * Excellent written and verbal communications skills * Able to multi-task and adapt to changes in a fast paced work environment * Able to work indoors with or without A/C for entire shift * Able to sit for long periods of time * Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours * 1 year administrative or related experience preferred * Possession of a valid state driver's license preferred The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: * FREE park admission * Discounts on park admission tickets and passes for family and friends * Park discounts on food, merchandise, etc. * Scholarship opportunities * Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

Benefits: Employee discounts Paid time off ** BUS DISPATCHERS NEEDED - FULL TIME ** - $17 to $20 per hour ** CDL A / B W/PASSENGER ENDORSEMENT REQUIRED** The Dispatcher role includes planning, scheduling, coordinating and controlling drivers. You will be using the telephone and computer to communicate with drivers and traffic control. Other duties included: Fueling Dumping buses Assisting driver's that are starting their run and ending Monitoring drivers on GPS Helping cleaning staff if needed to get a bus cleaned and ready for next run Paid time off Sick leave Compensation: $17.00 - $20.00 per hour

COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off, Employee Referral Bonus Program, Employee Wellness Program. GENERAL DESCRIPTION: Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief. ESSENTIAL JOB FUNCTIONS: Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system. Receives information and/or complaints from the public via telephone, radio, and in person. Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form. As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies. Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person. Maintains logs, records, and forms and assists in submitting all required reports. May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law. Performs other related duties as directed or required by the Police Chief. MINIMUM QUALIFICATIONS: High school graduation or possession of an acceptable equivalency diploma. Knowledge of telephone switchboards and two-way radio equipment is beneficial. 9-1-1 telephone emergency certification is preferred. An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted. KNOWLEDGE, SKILLS, AND ABILITIES: Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment. Knowledge of dispatching principles and practices. Considerable knowledge of the operation of data entry, information terminals, and related office equipment. General knowledge of city, county, state, and federal laws pertaining to police authority. Knowledge of health and safety laws and regulations. Thorough knowledge of department rules, regulations, practices, and procedures. Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area. Knowledge of how to locate information through city departments. Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations. Ability to operate a radio system, telephone, and telephone switchboard equipment. Ability to operate a computer and related office machinery. Ability to exercise good judgment in gathering information, evaluating situations, and making decisions. Ability to maintain necessary and required logs, complaints, reports, and files. Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions. Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center. EDUCATION AND EXPERIENCE: High school graduation or possession of an acceptable equivalent diploma. Must have a valid Florida Class “E” driver's license and valid telephone number. (A comparable amount of education, training, or experience may be substituted for the minimum qualifications.) LICENSES, CERTIFICATION, OR REGISTRATION: FCIC/NCIC certified Emergency 9-1-1 Operator Certification Valid Florida Driver's License ESSENTIAL PHYSICAL SKILLS: Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses) Acceptable hearing (with or without a hearing aid) Must have the physical ability, strength, and flexibility to perform the job functions in the work environment. Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio. ENVIRONMENTAL CONDITIONS: Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations. (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) POSITION CLASSIFICATION EXEMPTION STATUS: Non-Exempt

Valor Environmental is seeking a dynamic and talented Service Dispatcher to join our team! Our client-focused firm has a strong culture rooted in trust, integrity, professionalism and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives. You'll find that our team consists of talented, dedicated people who share our enthusiasm for the outdoors and our sense of pride! Responsibilities Maintain constant communication with internal managers, field services managers, and clients Schedule and coordinate daily/weekly maintenance for the field crews in designated regions Receive, input, and retain all records of Environmental Field Services (EFS) work Accurate and timely review of Work Quality Sheets including approvals all related data entry Assist Field Services Managers and field crews in the training and tracking of Work Quality Sheets to ensure they are accurate records and submitted on time on a daily basis Keep accurate records of proposals for designated region Ensure pricing is correct for billing purposes including fee schedules Interface with the field to coordinate and confirm client Purchase Orders are assigned prior to work performed Utilize NetSuite for client information management and the submittal of Valor Purchase Orders Other tasks and duties may be assigned as needed Requirements AA or AS degree or equivalent experience 2 years minimum experience working in a multi-tasking administrative role Proficient in Microsoft Office/Excel and Outlook Google Docs, Streets & Trips (Routing), NetSuite and/or other Accounting software Knowledge is a plus Requirements PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms and climb or balance. Specific vision abilities required by this job include close vision. Salary Description $40,000 - $45,000

Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Tuition assistance Vision insurance Employee discounts Opportunity for advancement Paid time off Training & development Wellness resources The Service Dispatcher is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Excellent listening ability, empathy and customer service skills are required. Benefits Paid Training Careers Advancement Opportunities Flexible Scheduling Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Initiative, integrity, organizational, and supervisory skills are essential to achieving success in this position. You will be dealing with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: Taking direction to help the department achieve it's goals. Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Keeping customers in the communication loop, before, during and after the service call - as needed. Coordinate with purchasing to get customers back up and running ASAP. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Service Manager. Performing related staff-level duties as directed by the Service Manager. Job Qualifications: Proven experience in a customer service environment. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Knowledge of HVACR-related terms. Ability and initiative to work a standard schedule, including a willingness to be on-call for purposes of taking emergency service calls, and TT calls from hearing impaired customers. Skill and ability to sell planned maintenance on the phone. Ability to dispatch technicians scheduled for on-call duty in delivery of prompt, efficient service to after-hours customers.