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Dispatcher jobs in Overland Park, KS - 53 jobs

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  • Dispatcher I DOQ - Fall 2025

    City of Prairie Village 3.4company rating

    Dispatcher job in Prairie Village, KS

    ANNUAL SALARY - DISPATCHER I $49,318 - $66,579 DISPATCER II $58,590 - $79,096 Exceptional Employment Package HIRING BONUS OPPORTUNITY! $2,500 AFTER COMPLETION OF ONE YEAR AND $2,500 PAYABLE UPON COMPLETION OF TWO YEARS EMPLOYMENT. Employee Benefits offered by the City of Prairie Village: Increased starting salary based on relevant experience and education State KPERS retirement system Educational Reimbursement - 50% of tuition annually Eligible to apply for Federal Student Loan Forgiveness Program (PSLF) for Public Service Supplemental Retirement options with City Match Deferred Compensation Plans Paid vacation, sick leave and holidays. Unused sick leave incentive program Time in Service Awards at each 3 years of employment Paid Parental Leave for 8 weeks, Paid Military Leave Individual health, dental and vision plans paid in FULL by City Life and Long Term Disability Insurance paid in FULL by City All equipment provided by City 24 hour access to City fitness facility Nature of Work: Responsible for assisting police officers in effectively protecting lives and property of Prairie Village and Mission Hills residents. As such, provides a communication link between public, other agencies and police. Work involves performing duties with high degree of independence and proper judgment. Responsibilities and Primary Duties/Functions: Receive all incoming police and 911 telephone calls; dispatch emergency services to location; provide radio services as required. Record data in CAD (Computer-Aided Dispatch) system. Complete various computer checks requested by officers and relay response information to requesting officer. Maintain appropriate records and logs. Enter, modify and remove warrants and wants in law enforcement computer system. Monitor station alarms. Utilize and maintain recording equipment. Minimum Qualifications: High school diploma or equivalent. Some computer experience. One year of emergency radio dispatch preferred. No felony convictions. Felony arrests and misdemeanor convictions will be subject to review if involving drug/alcohol violations, assault/battery violations, or any crime involving moral turpitude violations. Successful completion of the Communications Training Officer Program, demonstrating a degree of proficiency compatible with standards set for position.
    $58.6k-79.1k yearly Auto-Apply 60d+ ago
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  • Police Dispatcher

    City of Overland Park, Ks 3.5company rating

    Dispatcher job in Overland Park, KS

    The City of Overland Park has a full-time Police Dispatcher position available in the Police Department. Receives requests and calls for service from public for emergency assistance. Determines course of action and prioritizes calls for service. Dispatches units in accordance with procedures. Conducts records checks, verifies warrants, monitors weather conditions and checks working order of equipment. DUTIES AND RESPONSIBILITIES: * Receives calls for emergency assistance and other calls for service from general public and other public agencies using a multiple-line telephone console. Applies time management, multi-tasking, quick decisions, consistent conflict resolution and the ability to work under pressure in an intense environment. * Ask questions to interpret, analyze, and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies. Determines and assigns the appropriate call type and level of assistance needed, then enter requests for police assistance into Computer Aided Dispatch (CAD) system. Appropriately transfer requests for fire and emergency medical services. * Utilizes TTY as required. Assists citizens with non-emergency questions and problems. Uses city directory, records management system, and other resources to answer citizen's questions or refer them to the appropriate personnel. * Dispatch police units to CAD calls for services and emergency scenes by computer, by radio and by telephone. Identify the priority level and number of units to assign to calls for service. Maintains radio contact and tracks the status of all units * Conducts records checks on individuals, vehicles, licenses, weapons, etc., using various computer systems including NCIC and REJIS. Advises officers of hit responses and sends message to entering agency to validate the hit. Pulls warrant records if hit has been entered by Overland Park or court police officials. Updates officers about information regarding hit. * Enter, modify, and validate entries in criminal justice databases such as NCIC and REJIS. Research entry requests to ensure all information is included; analyze entry requests and interpret established guidelines and laws to ensure the entry meets all standards. Analyze and interpret hit confirmation requests from outside agencies to determine if an entry is still valid using various records management systems and files. * Court preparation and testimony. Meets with prosecutors to clarify facts prior to trial; responds to questions from prosecutors, defense attorneys and judges; ; reviews case reports and evidence prior to trial; understands and applies legal principles; comprehends laws and abstract concepts; organizes facts and provides accurate testimony under stress; recalls and reviews case details prior to testimony. * Inspects all dispatch equipment and associated machinery to ensure proper working order. * Coordinates retrieval of information from other public safety agencies. Retrieves information from electronic and hard-copy resources and relays to requestor. * Handles requests from field personnel such as those for tows, ambulances, special equipment, public works, and other services. Contacts outside agencies for assistance as required. * Monitors various alarms such as City Hall, Westgate, Tomahawk Ridge, Matt Ross, and Justice Center. When alarm sounds, locates and activates buttons to silence alarm. Monitors external alarm systems and when an alarm is activated, determine appropriate response. * Monitors severe weather conditions. Coordinate notification of severe weather reports to the National Weather Service. Records severe weather information into CAD system and remains observant for any subsequent updates. Updates warnings and conditions via CAD or police radio systems as required. Monitors and appropriately activates storm sirens. Updates the Chain of Command and other key personnel on weather conditions and follow-up police responses. * Monitor closed-circuit television / building security cameras of city facilities. * Navigates through various computer programs such as but not limited to: NICHE Records Management System, Legacy Records Management Systems, JIMS, NCIC, REJIS, CLEAR, COPLINK, ELSAG, Everbridge, PortalOne, EnerGov, and WebEOC. * The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors and any other persons or organization with whom interaction is required to accomplish work and employer goals. * The employee must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable. * Performs data entry and verification of entries for REJIS and NCIC validation procedures. Requirements: EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS: * Basic education including typing or additional equivalent experience. * Access to the Kansas Criminal Justice Information System (KCJIS) is required, so the following KCJIS requirements apply: * Must be at least 18 years of age. * Must have not been convicted of a felony or serious misdemeanor. * NCIC full access certification required within 6 months of hire. EXPERIENCE: * Typing, data entry, police radio communications and computer experience preferred. SKILLS: * Excellent oral and written communication skills. * Reading. * PC computer skills. * Manual dexterity. * Ability to work in environment with constant interruptions and the ability to handle multiple tasks simultaneously. MENTAL REQUIREMENTS: * Ability to prioritize calls and request for service. * Ability to recognize and protect confidential information. * Ability to read and comprehend city and state regulations. * Diplomacy and judgement. * Good listening skills. * Ability to assess situation and use judgment in responding. * Ability to work under distracting and stressful conditions. * Alpha and numeric recognition. * Ability to breakdown procedures to individual steps. * Logical reasoning. * Patience. * Understanding of computer commands. * Ability to analyze safety situation. * Good memory skills. PHYSICAL REQUIREMENTS: * Hand and eye coordination adequate to input computer. * Visual stamina and visual acuity to spend long periods viewing alphanumeric data displayed * on computer screens. * Ability to make and receive phone calls. * Ability to hear clearly over the phone and two-way radio using a headset. * Ability to speak clearly and distinctly over the phone and two-way radio. * Ability to lift 10 pounds and transport 15 feet. * Eyestrain from PC screen. * Ability to sit and be attentive for extended periods of time. * Ability to adjust to high noise levels from phone usage, two-way radio traffic, printers, and alarms. * Ability to operate computer terminals, radio equipment, video equipment, and recording devices. * Mobility to operate all computer terminal sites within the communications room. SUPERVISORY RESPONSIBILITY (Direct & Indirect): * May be called upon to serve as Acting Shift Supervisor when no Supervisor is present. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. No City residency requirement. Must successfully pass a background check, drug screen, physical exam and essential functions test. Normal Work Hours: Variable Shift - Police Department Salary Range: Grade D, $26.04 - $34.66 Application Deadline: Open until filled Benefits: Full-time All applicants must be legally eligible to work in the United States and proof of eligibility must be provided if selected for hire. EO/M/F/D/V
    $47k-57k yearly est. 5d ago
  • Dispatch

    Gobeacon

    Dispatcher job in Olathe, KS

    DS Bus Lines Inc. Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules. Pay is $21.65-$25.00/hour depending on experience. Responsibility Profile: Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. Relay information such as work orders or other messages to and from drivers and driving assistants. Use telephones, two-way radios or text messages to contact employees. Speak with supervisors or customers to resolve problems, requests for services or equipment. Prepare daily work such as schedules. Prepare work orders for crew or receiving work orders from work crews. Facilitate communications within company assigned territories. Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information. Perform other duties as assigned. Qualifications One (1) year of transportation experience. High School diploma. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. DS Bus Lines is a family-oriented company that focuses on our core values of family, respect, service, and safety. We understand how important of a responsibility transporting children is and we take that role very seriously. We strive to create mutual respect and trust with school districts so that we can work together to provide the best possible service for students and parents.
    $21.7-25 hourly Auto-Apply 8d ago
  • Emergency Communication Dispatcher Trainee

    Jocogov

    Dispatcher job in Olathe, KS

    A career with Johnson County Government is more than just a job; it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we deliver excellent public service, continually seeking to improve ourselves and our organization. We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government! The Emergency Communications division of the Department of Emergency Services is looking for a qualified applicant to fill the position of Emergency Communications Dispatcher Trainee . This is a 24/7 position with shift work. The shifts could be 7:00 am-7:00 pm, 1:00 pm-1:00 am, or 7:00 pm-7:00 am. There are also weekend shifts, holiday shifts, and mandatory overtime on all shifts. This is a temporary trainee position with a maximum full-time employment of up to one (1) year. To continue employment as an emergency communications specialist, the trainee must successfully pass the training program. This requisition will close on Sunday, February 15, 2026. Job Description Under direct supervision, processes medical/fire 911 emergency notifications; inquiries and determines location and nature of emergency assistance requests; determines and sends proper responses based on location, unit status, and type of incident; obtains and provides specific information for responders to allow for immediate intervention upon arrival and to protect the safety of responders and the public. Under direct supervision tracks unit location and availability continuously; facilitates disbursement of county emergency resources; anticipates additional resource needs by staging uncommitted units for depleted area coverage and/or response to working incidents; provides accurate documentation of call activity; maintains support resource files which indicate current street closings, hydrants unavailable, hospital patient acceptance capabilities, equipment resource lists, premise information files, and other pertinent information; observes and tests on-line and backup equipment and systems continuously. Under direct supervision articulates, promotes, and supports the Mission, Vision, and Values of the department; provides answers and solutions for non-emergency requests for information and services; reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes; enhances knowledge, and learns new skills; provides input to enhance and improve department services to our customers and the public. Under direct supervision answers requests and completes connections; use knowledge of call information and judgment skills proactively to activate trauma plan, which includes timely notification of proper trauma center and additional resources; responds based on stated injuries, location, traffic concerns, time of day, and other pertinent information; determines and provides early weather warning information through activation of county alert sirens, radios and pagers with accompanying alert information; provides command and control of responders until arrival on event scenes; deviates from guidelines and protocols to ensure proper outcomes of events. Job Requirements Minimum Job Requirements: High School Diploma or equivalent. The ability to pass both an auditory (Audiogram) and vision test (Ishihara Color Vision and Vision Titmus near.far.color.perip) with or without reasonable accommodation and pass a drug screen prior to employment. Preferred Job Requirements: International Academy of Emergency Dispatch (IAED): Advance Emergency Medical Dispatcher (Advanced EMD) and Emergency Fire Dispatcher (EFD) at time of hire or certifications completed within twelve (12) months of hire date. Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency .
    $35k-51k yearly est. Auto-Apply 1d ago
  • Dispatcher

    Transdevna

    Dispatcher job in Lawrence, KS

    Transdev in Lawrence, Kansas is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: * $21.70 - $28.43 (Union Collective Bargaining Agreement PayScale) o Starting pay $21.70 with progression to $28.43 over 7 years. Benefits include: * Paid sick leave; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. * Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. * Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services. * Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. * Other duties as required. Qualifications: + High School Diploma or GED; Technical Degree preferred. + 1 year of customer service, dispatch experience preferred + Must have or be willing to get Class B CDL with Passenger Endorsement. + Excellent phone demeanor and customer service skills + Ability to work independently + Excellent verbal, interpersonal, judgment and problem-solving abilities + Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software preferred. + Basic computer skills are required. + Must be able to read a map and possess knowledge of the service area. + Must be hospitable, guest/customer service oriented, and be willing to serve the needs of passengers. + Problem solving and analytical skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: * Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ******************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 7171 Pay Group: UC8 Cost Center: 55357 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $21.7-28.4 hourly 12d ago
  • Dispatcher - Nights A

    Hallcon

    Dispatcher job in Lenexa, KS

    coordinating the transportation of railroad personnel. Hallcon is a mobility and infrastructure services company focused on turnkey solutions for clients such as technology companies, manufacturers, railroads, universities, corporate business parks, hospitals, airports, public transportation agencies and more. The Company provides essential transportation services including multi-mode operations, integrated command centers, electric vehicle (EV) infrastructure, technology, analytics and business intelligence, maintenance, cleaning, and rider experience measurement. Nights A Shift: 5:00 PM - 5:00 AM - Sunday, Monday, Tuesday; alternate Wednesday Night Shift Pay: $17.30 /hour (+1.50 for a base of $18.80) Highlights: Work with solid processes, systems and a passionate team Fill a critical role in the transportation industry with high achievement and appreciation Keep learning and serve a purpose bigger than yourself Responsive and trusting management team to support you in day-to-day efforts Self-directed work with a high level of satisfaction Equipment provided Responsibilities: Ensure driver trips are covered in a timely manner Escalate issues to customer or field operations when needed Ensure accuracy of trips taken and provide assistance as needed Update systems timely and accurately Professionally coordinate with all Field Management All other job duties as assigned Qualifications & Experience: To perform this position successfully, attendance is critical. There's no time like the present, and no substitute for being present. Good typing and 10-key skills Good phone customer service skills Able to work In-Office High School diploma or equivalent 6 months dispatching or customer service experience preferred We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment. Hallcon is an equal opportunity employer and welcomes applications from all qualified individuals. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
    $17.3 hourly 13d ago
  • Dispatch Coordinator

    MHC Kenworth

    Dispatcher job in Kansas City, MO

    Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 01-12-2026 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment. * Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required. * Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate. * Manages and documents each event in the computer systems provided. * Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone. * Performs other duties as assigned by supervisor. Qualifications * One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred. * Customer relationship management (CRM) systems experience preferred. * Excellent verbal and written communication skills. * Ability to handle multiple tasks simultaneously in a fast-paced environment. * Excellent critical thinking, problem solving, and decision-making abilities. * Ability to work a flexible schedule to meet business needs including nights and weekends. Benefits * Competitive Salary * Medical, Dental and Prescription Insurance * Disability and Life Insurance * Paid Time Off program * 401k and Profit Sharing with Employer Match * Flexible Spending Account * Internal Promotion Opportunities * On the Job Training About Us MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional. Equal Opportunity Employer / Veterans / Disabled
    $33k-42k yearly est. 15d ago
  • Routing Dispatcher

    Ztrip KCT

    Dispatcher job in Kansas City, MO

    Job DescriptionRouting Dispatcher - Join the Transportation Revolution with zTrip! zTrip is transforming the transportation industry - and we want you to be part of it. We're looking for a reliable and experienced Routing Dispatcher to join our team and help keep our operations running smoothly and efficiently. What We Offer as a Routing Dispatcher: Health, Dental, Vision, and Life Insurance Paid Time Off & Holiday Pay 401(k) with Company Match On-the-Job Training and Career Development Opportunities Shift: Thursday/Friday/Saturday/Sunday 7PM-5AM Key Responsibilities of a Routing Dispatcher: Dispatch and schedule transportation services for zTrip programs and clients Serve as routing specialist for on-demand service Monitor trips and routes, making real-time adjustments to ensure on-time performance Confirm driver availability and coordinate with clients and internal teams Respond to transportation incidents and update schedules accordingly Answer incoming communications (calls, texts, emails, chat groups, radio) promptly and professionally Handle passenger and client inquiries with courtesy and professionalism Maintain accurate logs and service records Collaborate with Road Supervisors and department managers Perform other duties as needed Qualifications of a Routing Dispatcher: High school diploma or equivalent Minimum 2 years of experience in a dispatch or call center environment Strong multitasking and decision-making skills Proficient with Microsoft Office (especially Excel), scheduling and CRM tools Familiarity with call center software, map/navigation tools, and internet browsers Excellent customer service skills Previous experience in roles such as dispatcher, customer service rep, rental clerk, or similar is a plus Willingness to learn through hands-on training and team collaboration Ready to Make a Move? If you're ready to bring your dispatch experience to a company that values innovation, reliability, and teamwork - apply now to join the zTrip team as a Routing Dispatcher!
    $29k-39k yearly est. 7d ago
  • Dispatcher, FT Evening

    JKV Careers

    Dispatcher job in Lees Summit, MO

    FT Evening 3p - 11p To receive and transmit routine and emergency information to Security, Ambulance, and/or Transportation units in the field. Supportive of the Village's mission, values, and service/hospitality (PRIDE) expectations. Completes training as required by policy. ESSENTIAL JOB FUNCTIONS Dispatch Drivers for John Knox Village resident transportation. Dispatch Public Safety Officers and Ambulances for emergency needs. Answer incoming phone calls to serve John Knox Village residents and associates. Knowledge and monitoring of Simplex system, Security Monitors, paging systems and 2-way radio systems, notifyer system (fire alarm and severe weather system), knowledge of emergency call in procedures. Knowledge of the Villages complex, geography and the greater Kansas City metro area. Essential aptitudes include spatial aptitude, motor coordination, form perception, finger dexterity, clerical perception, manual dexterity and eye/hand/foot coordination. Must have leadership qualities and be self-organized with the ability to multi-task and prioritize information. Must have precision, problem solving skills, persuasiveness, speaking ability, initiative, alertness, memory, concentration, judgment and patience. Communicates with other agencies as needed. Subject to mandatory recall at Emergency Operations Center (EOC) discretion. Must have excellent customer service and listening skills. Must be able to withstand phone and alarm noises. Adheres to all safety regulations and requirements. Handles stress well and gets along with others within the workplace and with customers outside the department. Maintains acceptable standards of workplace conduct. In addition to above, Dispatcher assigned to Home for Life (HFL) will also perform the following: Answer, dispatch, review and follow up on all calls for HFL. Data entry maintaining accurate and up-to-date records including maintaining Dispatch call codes and spreadsheet regarding call types, equipment issued and other HFL information. The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities. ESSENTIAL QUALIFICATIONS Education: This position requires the level of education typically acquired by a course of study leading to a high school diploma or GED. Licenses/Certifications: Emergency Dispatching (EMD) certification preferred. Knowledge and Skills (required unless otherwise noted): Prior dispatch experience preferred. Beginner level Microsoft Office software knowledge (Windows, Word, Excel and Outlook) required. Ability to read and interpret documents such as safety rules, operating instructions, handbooks and procedure manuals. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic algebra and geometry. Ability to define problems, collect data, establish facts, and draw valid conclusions. Handles stress well, gets along with others and maintains acceptable standards of conduct. Adheres to all safety regulations and requirements. The associate may be required to interact with individuals with challenged mental capacities. SPECIAL WORKING CONDITIONS The associate is subject to inside environmental conditions. The associate is not substantially exposed to adverse environmental conditions (administrative work). All associates may be called upon to assist other departments in a declared emergency situation. Physical and Mental Demands The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sedentary Work - Exerting up to 10 lbs of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The associate is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes. Must be able to stand and reach over 24 inch cabinetry to trigger alarm systems over 72 inches off floor in emergency situations. May need to stoop/bend or kneel. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, making discriminations in sound. Repetitive motions: Making substantial movements of the wrists, hands, and/or fingers. SUPERVISION RECEIVED/GIVEN Reports to the Public Safety Supervisor. May take work direction from Lead Dispatcher. EOE/D/V Nicotine-Free Workplace Post-Offer background check and health screening required Questions can be directed to careers@jkv.org
    $29k-39k yearly est. 21d ago
  • RTI- EXTENDED COVERAGE DISPATCHER

    Riverside Transport, Inc.

    Dispatcher job in Kansas City, KS

    The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders: Essential Duties and Responsibilities * Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information. * Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories: * Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up. * Assist with local dispatching needs which include taking phone calls from drivers assisting with load information. * Ensure call volume is low- no call should be over a 5-minute wait. * Repower all loads- if someone falls off a load assist with finding a driver to cover load. * Keep up with email volume. * Book freight, build loads in TMW system * Assist with Transco Lines extended coverage if needed. * Update customers on all loads with effective communication through email or over the phone. * Start working on the next days freight to be covered * Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch. * Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust. * Other duties as assigned by authorized personnel.
    $28k-37k yearly est. 44d ago
  • Rti- Extended Coverage Dispatcher

    Riverside Transport Group

    Dispatcher job in Kansas City, KS

    The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders: Essential Duties and Responsibilities - Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information. - Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories: Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up. Assist with local dispatching needs which include taking phone calls from drivers assisting with load information. Ensure call volume is low- no call should be over a 5-minute wait. Repower all loads- if someone falls off a load assist with finding a driver to cover load. Keep up with email volume. Book freight, build loads in TMW system Assist with Transco Lines extended coverage if needed. Update customers on all loads with effective communication through email or over the phone. Start working on the next days freight to be covered - Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch. - Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust. - Other duties as assigned by authorized personnel. Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED plus 1-2 years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Computer Skills To perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
    $28k-37k yearly est. 17d ago
  • Dealership Shop Dispatcher

    Northtowne Lincoln 3.7company rating

    Dispatcher job in Kansas City, MO

    Job Description Job is Office based, overseeing the distribution of Auto Repair work to (10) technicians. This is bringing the right vehicle into the right tech in the right order. Managing the porters to move vehicles in and out of shop. Work Monday thru Friday: 7:30am to 4:30pm. No weekends of evenings. Shop in business over 43 years. Established client base, and growing. Hourly base pay plus commission. Paid weekly. benefits available include Paid Personal days and Holidays. Optional Health insurance, Life Insurance, dental, vision, 401k, Health Savings account and much more. Dispatch for automotive preferred, but we will consider similar experience. This is a job for a person that can multi-task, mentally evaluate work-flow, and plan ahead. Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance
    $27k-34k yearly est. 7d ago
  • Dispatcher

    Imc Companies LLC 4.3company rating

    Dispatcher job in Kansas City, KS

    Job Title Responsibilities
    $26k-33k yearly est. Auto-Apply 21d ago
  • GA Public Safety

    University of Saint Mary 4.0company rating

    Dispatcher job in Leavenworth, KS

    The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old. THE HISTORY OF THE UNIVERSITY OF SAINT MARY: The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online. POSITION SUMMARY: The Public Safety Graduate Assistant (GA) position is responsible for encouraging a positive environment for all community members, providing coverage, and supporting essential functions of the Public Safety Department. ESSENTIAL FUNCTIONS: * Serves as a role model to students and student staff * Assist with Public Safety Department projects and programming * Provide administrative support to Public Safety Department * Provide Aid and support to community and staff members * Collaborates with various university personnel and offices * Participates, as appropriate, in college-wide committees * Performs additional job-related duties as assigned REQUIREMENTS: * Bachelor's degree and enrolled in a graduate program at the University of Saint Mary * Prior experience organizing co-curricular activities and crisis intervention is preferred * Proven ability to work collaboratively with a diverse group of individuals * Effective interpersonal and communication skills; * Effective organizational skills with the ability to manage multiple projects and meet deadlines * Must be self-starter - able to work with minimal direction/supervision and should possess and demonstrate initiative * Experience with MS Word, Excel, and PowerPoint * Must be able to pass required background screening * Affinity with the overall mission of the University of Saint Mary. TO APPLY: Submit a cover letter, resume and contact information for at least three current professional references. Saint Mary is an Equal Opportunity Employer. Questions: email human resources at *************
    $47k-56k yearly est. Easy Apply 60d+ ago
  • Chauffeured Services Dispatcher (On Site)

    Leader Worldwide

    Dispatcher job in Kansas City, MO

    Job Title: Dispatcher Shift: Monday-Friday | Evening Shift Overview: Love a fast pace, quick thinking, and being the person who keeps everything running smoothly? This is an exciting, fulfilling role where you're at the center of the action - helping clients book reservations, coordinating chauffeurs and vehicles, and handling real-time changes with confidence and care. You'll work with the who's who of Kansas City, so professionalism, attention to detail, and great communication are a must. If you thrive under pressure and enjoy delivering a truly premium experience, you'll feel right at home here. What You'll Do: Assist clients with scheduling reservations. Schedule and dispatch chauffeurs based on client needs and driver availability. Assign drivers and vehicles efficiently while factoring in traffic, timing, distance, and capacity. Monitor trips using GPS and communicate updates or changes as needed. Maintain accurate, real-time trip records, including routes, schedules, cancellations, and reschedules. Support driver and vehicle readiness by helping ensure cleanliness, maintenance, and safety compliance. Communicate clearly with clients and chauffeurs about delays, route changes, and special instructions. Troubleshoot issues quickly, including schedule conflicts, last-minute changes, and emergencies. Use local traffic and road knowledge to optimize routes and reduce delays. Deliver professional customer service. Collaborate with internal teams to keep operations running seamlessly. What You Bring: Dispatching experience (transportation industry preferred). Comfort with dispatch software, GPS tracking, and Microsoft Office. Strong organization and multitasking skills in a high-pressure environment. Ability to work independently and confidence in making sound decisions. Quick problem-solving skills and calm judgment under pressure. Excellent communication and customer service skills. Knowledge of local routes and traffic regulations (preferred). Valid driver's license and a clean driving record. Flexibility to work weekends and holidays as needed. Benefits: Medical, Dental, Vision, 401(k)
    $29k-37k yearly est. 60d+ ago
  • POOL SLIDE DISPATCH

    City of Lawrence, Ks 3.5company rating

    Dispatcher job in Lawrence, KS

    Applicants must be 16 years old. We require candidates to be certified or willing to obtain certification in CPR/AED and First Aid. This role involves working for extended periods in various weather conditions and standing at the top of the slide. Responsibilities include ensuring guests are dispatched safely down the slides, providing first aid and CPR when necessary, and helping to maintain a safe environment by following and enforcing facility rules and regulations. Please note that standing at the top of the slide is a key part of this position. While submitting a resume is optional, we truly encourage it to help us get to know you better! Successful candidates are required to pass a background check. Click HERE to learn more about Parks and Recreation!
    $34k-42k yearly est. 15d ago
  • Dispatcher

    Summit School Services 4.3company rating

    Dispatcher job in Overland Park, KS

    Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. **Responsibilities:** + Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. + Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time. + Communicates all relevant details of driving assignments to drivers to ensure proper execution. + Assist drivers with routing directions and directs them to perform special services when required. + Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies. + Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route. + Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service. + Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. + Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery. + Maintains high compliance to dispatch standard operating procedures. + Handles customer concerns and requests for information in an expeditious and professional manner. + Escalates unresolved issues to management as appropriate. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager + Other duties as assigned Company name is: Durham School Services **Qualifications** + High school diploma or GED + Previous dispatch experience is preferred; + Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching. + Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills). + Ability to read and interpret documents and instructions from customers and other team members + Ability to perform work activities requiring cooperation and instruction + Ability to function in a fast-paced environment, under substantial pressure + Ability to work within the appropriate level of independence + Ability to problem solve + Ability to operate two-way and emergency radio systems + Ability to use office machines (fax, scanner, copier, zip drive, telephone system) + Ability to use Microsoft Office Program and computerized routing software. + Ability to work independently + Ability to read road and street maps + Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities + Bi-lingual abilities a plus _Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._ _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan._ _At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_ _The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._
    $35k-40k yearly est. 19d ago
  • Dispatcher

    City of Pleasant Hill 4.5company rating

    Dispatcher job in Pleasant Hill, MO

    Dispatcher Department: Police FLSA Status: Non-Exempt Pay Grade: 17 Supervisor: Lieutenant Summary of Responsibilities: Receives calls on the City's 911 system for both emergencies and non-emergencies. For emergency calls, obtains information from callers and determines the appropriate agency to respond; dispatches appropriate agency, providing them with information needed to respond and to ensure personnel/officer safety; works to keep caller calm; monitors status of response; and contacts other services or utility companies as needed. For non-emergency calls, provides information, answers questions, takes messages, and/or refers caller to appropriate staff; contacts various other departments as needed to resolve problems. Responsibilities include performance of varied clerical activities and the periodic testing of communications equipment. Although the disposition of calls is in accordance with established procedures and regulations, the employee must demonstrate good judgment and knowledge of geographical layout of the area, in dispatching activities. Work is reviewed by the observation and monitoring of the employee's operations and radio communications. Examples of Duties: Receives telephone inquiries and requests for service, dispatches personnel from the appropriate agency and equipment to the scenes of incidents, accidents and other emergencies using radio, telephone, pager and other alarm equipment. Monitors alarm board, digital computer and law enforcement information printer for incoming messages. Monitors National Weather Service information and dispatches weather information. Monitors various local, county and state law enforcement, fire protection and public service information systems. Prepares and maintains a log of all communications occurring on an assigned shift in accordance with the rules and regulations of the department. Performs minor adjustments and replacements in communication equipment or reports defects. Answers telephone calls and requests for information providing routine departmental information or routing inquiries to appropriate personnel Periodically tests the operation of the alarm system. Desirable Minimum Qualifications: Some experience in telephone switchboard or high frequency radio operations, radio and alarm communications equipment. Knowledge of the geography of the area, the location of streets and important buildings, or areas requiring special police and fire protection services. Some knowledge of the practices, procedures and requirements of the agencies and departments involved. Required Minimum Qualifications High school diploma or GED required. Ability to work in high pressure situations. Ability to operate modern office equipment including computer equipment and software. Strong written and verbal communication skills are essential. Physical Demands and Working Environment Environment: Work is performed primarily in a standard office environment. Employee must be able to work a flexible schedule that may include evenings, weekends and holidays. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting, to stand or sit for prolonged periods of times; to occasionally stoop, bend, kneel, crouch, reach and twist, to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; and to verbally communicate to exchange information. Possess 20/20 vision or correctable to 20/20 vision. Benefits Information $17.89 - $21.46/hr; DOQ 100% City paid retirement contributions - LAGERS L-6 100% City paid health insurance options available; plus City contribution to HSA Generous paid time off 12 paid holidays Onsite fitness facility Position open until filled. The City of Pleasant Hill is an Equal Opportunity Employer
    $17.9-21.5 hourly 60d+ ago
  • POOL SLIDE DISPATCH

    Lawrence Kansas 4.4company rating

    Dispatcher job in Lawrence, KS

    Applicants must be 16 years old. We require candidates to be certified or willing to obtain certification in CPR/AED and First Aid. This role involves working for extended periods in various weather conditions and standing at the top of the slide. Responsibilities include ensuring guests are dispatched safely down the slides, providing first aid and CPR when necessary, and helping to maintain a safe environment by following and enforcing facility rules and regulations. Please note that standing at the top of the slide is a key part of this position. While submitting a resume is optional, we truly encourage it to help us get to know you better! Successful candidates are required to pass a background check. Click HERE to learn more about Parks and Recreation!
    $29k-35k yearly est. 13d ago
  • Dealership Shop Dispatcher

    Northtowne Lincoln 3.7company rating

    Dispatcher job in Kansas City, MO

    Job is Office based, overseeing the distribution of Auto Repair work to (10) technicians. This is bringing the right vehicle into the right tech in the right order. Managing the porters to move vehicles in and out of shop. Work Monday thru Friday: 7:30am to 4:30pm. No weekends of evenings. Shop in business over 43 years. Established client base, and growing. Hourly base pay plus commission. Paid weekly. benefits available include Paid Personal days and Holidays. Optional Health insurance, Life Insurance, dental, vision, 401k, Health Savings account and much more. Dispatch for automotive preferred, but we will consider similar experience. This is a job for a person that can multi-task, mentally evaluate work-flow, and plan ahead. Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance
    $27k-34k yearly est. Auto-Apply 8d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Overland Park, KS?

The average dispatcher in Overland Park, KS earns between $24,000 and $42,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Overland Park, KS

$32,000

What are the biggest employers of Dispatchers in Overland Park, KS?

The biggest employers of Dispatchers in Overland Park, KS are:
  1. City of Prairie Village
  2. Hallcon
  3. Summit School
  4. National Express
  5. ONE Gas
  6. Gobeacon
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