Emergency Communication Dispatcher Trainee
Dispatcher job in Olathe, KS
A career with Johnson County Government is more than just a job; it is an opportunity to serve a diverse and expanding community in meaningful ways. We challenge ourselves to be a different kind of government because we care deeply about our community and each other. Committed to our shared values, we deliver excellent public service, continually seeking to improve ourselves and our organization.
We offer wonderful benefits, retirement plans, wellness incentives, a great organizational culture, and much more! If you're searching for something more than just a job, something akin to a calling, then consider the challenge and opportunity of being a member of Johnson County Government!
The Emergency Communications division of the Department of Emergency Services is looking for a qualified applicant to fill the position of
Emergency Communications Dispatcher Trainee
.
This is a 24/7 position with shift work. The shifts could be 7:00 am-7:00 pm, 1:00 pm-1:00 am, or 7:00 pm-7:00 am. There are also weekend shifts, holiday shifts, and mandatory overtime on all shifts.
This is a temporary trainee position with a maximum full-time employment of up to one (1) year. To continue employment as an emergency communications specialist, the trainee must successfully pass the training program.
This requisition will close on Saturday, November 15, 2025.
Job Description
Under direct supervision, processes medical/fire 911 emergency notifications; inquiries and determines location and nature of emergency assistance requests; determines and sends proper responses based on location, unit status, and type of incident; obtains and provides specific information for responders to allow for immediate intervention upon arrival and to protect the safety of responders and the public.
Under direct supervision tracks unit location and availability continuously; facilitates disbursement of county emergency resources; anticipates additional resource needs by staging uncommitted units for depleted area coverage and/or response to working incidents; provides accurate documentation of call activity; maintains support resource files which indicate current street closings, hydrants unavailable, hospital patient acceptance capabilities, equipment resource lists, premise information files, and other pertinent information; observes and tests on-line and backup equipment and systems continuously.
Under direct supervision articulates, promotes, and supports the Mission, Vision, and Values of the department; provides answers and solutions for non-emergency requests for information and services; reviews and trains to maintain current levels of operations knowledge, stays abreast of continuous system changes; enhances knowledge, and learns new skills; provides input to enhance and improve department services to our customers and the public.
Under direct supervision answers requests and completes connections; use knowledge of call information and judgment skills proactively to activate trauma plan, which includes timely notification of proper trauma center and additional resources; responds based on stated injuries, location, traffic concerns, time of day, and other pertinent information; determines and provides early weather warning information through activation of county alert sirens, radios and pagers with accompanying alert information; provides command and control of responders until arrival on event scenes; deviates from guidelines and protocols to ensure proper outcomes of events.
Job Requirements
Minimum Job Requirements:
High School Diploma or equivalent.
The ability to pass both an auditory (Audiogram) and vision test (Ishihara Color Vision and Vision Titmus near.far.color.perip) with or without reasonable accommodation and pass a drug screen prior to employment.
Preferred Job Requirements:
International Academy of Emergency Dispatch (IAED): Advance Emergency Medical Dispatcher (Advanced EMD) and Emergency Fire Dispatcher (EFD) at time of hire or certifications completed within twelve (12) months of hire date.
Johnson County Government requires reference/background screening for all positions. Specified criteria may vary by Department/Agency
.
Auto-ApplyDispatcher
Dispatcher job in Kansas City, MO
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future. We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is seeking a Full Time Remote Dispatcher at our Kansas City Location.
Hours: Monday-Friday, 9A-7PM
Wage: $60,000/year
Benefits: Health/Vision/Dental insurance, 401k matching, life insurance, short/long term disability and more.
Position Summary:
Oversee multiple terminal locations P+D Operations for City Dispatch; remotely.
Responsibilities
Essential Functions:
• Provide training, supervision, feedback, and discipline for hourly Operations team members
• Route City operation
• Manage the daily performance of the City Pickup and Delivery Operation for optimal safety, performance, on-time Service, cost control, and claims prevention
• Ensure On-time Delivery service in accordance with the organizational goals by ensuring pick-ups and deliveries are made timely, efficiently, and returns are kept to a minimum
• Monitor Line Haul operation
• Monitor Dock performance and efficiency and adjust manpower as needed
• Solve problems regarding lost and missing freight
• Communicate efficiently with other departments to ensure a successful operation
• Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees
• Report all facility problems to the Facility Maintenance Department
• Comply with federal, state, and company regulations
• Process all paperwork daily associated with the execution of the job
• Work in a positive, supportive, and cooperative way at all times
• Perform other duties as needed
Qualifications
Minimum Requirements:
• A minimum age of 18
• High School completion or equivalent
• Valid Driver License
• Supervisory experience required
• Ability to work any shift
• Must have the knowledge and ability to perform all Operations jobs in the Terminal including Dock, Dispatch, Warehouse, and Routing
• Excellent interpersonal, verbal, and written communication skills
• Strong analytical and problem-solving skills
• Strong leadership skills
• Detail-oriented, organized
• Must meet all physical requirements
Working Conditions/Physical Requirements:
• Visual Acuity including regular use of items including a computer screen or monitor
• Must be able to sit and stand for prolonged periods of time
• Must be able to perform the essential functions of the job as specified in the job description
• Weekend and night hours occasionally required
• Primarily sedentary work; Sedentary work involves sitting most of the time; May be occasionally required to exert up to 50 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• The office environment is generally favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Environment includes co-workers talking on the phone within close proximity
• Visual Acuity including regular use of items including a computer screen or monitor.
• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers
• Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
Auto-ApplyDispatcher I DOQ - Fall 2025
Dispatcher job in Prairie Village, KS
ANNUAL SALARY - DISPATCHER I $49,318 - $66,579 DISPATCER II $58,590 - $79,096
Exceptional Employment Package
HIRING BONUS OPPORTUNITY! $2,500 AFTER COMPLETION OF ONE YEAR AND $2,500 PAYABLE UPON COMPLETION OF TWO YEARS EMPLOYMENT.
Employee Benefits offered by the City of Prairie Village:
Increased starting salary based on relevant experience and education
State KPERS retirement system
Educational Reimbursement - 50% of tuition annually
Eligible to apply for Federal Student Loan Forgiveness Program (PSLF) for Public Service
Supplemental Retirement options with City Match Deferred Compensation Plans
Paid vacation, sick leave and holidays. Unused sick leave incentive program
Time in Service Awards at each 3 years of employment
Paid Parental Leave for 8 weeks, Paid Military Leave
Individual health, dental and vision plans paid in FULL by City
Life and Long Term Disability Insurance paid in FULL by City
All equipment provided by City
24 hour access to City fitness facility
Nature of Work:
Responsible for assisting police officers in effectively protecting lives and property of Prairie Village and Mission Hills residents. As such, provides a communication link between public, other agencies and police. Work involves performing duties with high degree of independence and proper judgment.
Responsibilities and Primary Duties/Functions:
Receive all incoming police and 911 telephone calls; dispatch emergency services to location; provide radio services as required.
Record data in CAD (Computer-Aided Dispatch) system.
Complete various computer checks requested by officers and relay response information to requesting officer.
Maintain appropriate records and logs.
Enter, modify and remove warrants and wants in law enforcement computer system.
Monitor station alarms.
Utilize and maintain recording equipment.
Minimum Qualifications:
High school diploma or equivalent.
Some computer experience.
One year of emergency radio dispatch preferred.
No felony convictions. Felony arrests and misdemeanor convictions will be subject to review if involving drug/alcohol violations, assault/battery violations, or any crime involving moral turpitude violations.
Successful completion of the Communications Training Officer Program, demonstrating a degree of proficiency compatible with standards set for position.
Auto-ApplyDispatcher
Dispatcher job in Overland Park, KS
Who We Are:
Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our mission is simple: to be the best we can for our customers by delivering honest service, expert guidance, and lasting comfort. At Polestar, your comfort is our priority - and that starts with our team.
Why Join Us:
$22-$25 per hour
Paid time off
6 paid holidays
Weekly pay
A supportive, close-knit team that feels like family
Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical Illness
Paid $15,000 Life Insurance and Long-Term Disability coverage
What You'll Be Doing:
Serve as the communication hub for our HVAC service team - dispatching technicians promptly and efficiently.
Prioritize and schedule service calls to ensure maximum efficiency and customer satisfaction.
Communicate with customers to confirm appointments, provide updates, and ensure a smooth service experience.
Support technicians with information, notes, and job details to help deliver 5-star service.
Monitor job progress, adjust the dispatch schedule as needed, and maintain real-time awareness of technician locations and availability.
Work closely with the customer service team to ensure accurate documentation, follow-ups, and job closure procedures.
Maintain a professional, friendly, and solutions-focused approach in every interaction.
Perform other office and dispatch support duties as needed.
Our 3-Step Hiring Process:
At Polestar, we know great talent moves fast - and so do we. Our hiring process is quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours!
Apply - Submit your application online or email your resume to ***************************.
Phone Screen - If your experience is a match, we'll often reach out the same day for a brief call.
In-Person Interview - If the phone screen goes well, we'll schedule an in-person interview - usually within 24 hours. Meet the team, ask questions, and see what makes Polestar different.
Requirements:
Prior dispatching or customer service experience (HVAC or home services preferred).
Strong communication skills and the ability to coordinate multiple moving parts under pressure.
High attention to detail, accuracy, and follow-through.
Ability to navigate scheduling software and basic computer systems.
A customer-first mindset - friendly, patient, and solution oriented.
Reliable transportation and consistent attendance.
Must be open to working 12-9pm shift
At Polestar Plumbing, Heating & Cooling, you'll be appreciated by your team, valued by our customers, and play a direct role in our success.
If you're interested in exploring a new opportunity, apply today!
Salary Description $22-$25
Easy ApplyDispatcher
Dispatcher job in Olathe, KS
Transdev in Johnson County, Kansas is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
We are offering the following:
* Competitive compensation package of minimum $17.25 - Maximum $21.50 hr.
Benefits include:
* Vacation: 1 week
* Sick days: 4 days
* Holidays: 10 days; 6 standard and 4 floating
* Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Union Status- This position is classified as NON-Union.
Key Responsibilities:
* Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
* Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
* Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
* Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
* Other duties as required.
Qualifications:
+ High School Diploma or GED; Technical Degree preferred.
+ Must be 21 years of age or older
+ Valid driver's license
+ Reliable transportation to and from work
+ Availability to work one of the following shifts: 11:00 AM - 8:00 PM or 12:00 PM - 9:00 PM
+ Prior experience in dispatching, particularly in transportation, transit, or logistics environments preferred
+ Ability to work in a fast-paced, customer-focused setting
+ Excellent verbal, interpersonal and customer service skills.
+ Problem solving and analytical skills.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Sit for extended periods (up to 6-8 hours per shift) while operating a computer, phone, and radio equipment.
+ Use hands and fingers to operate dispatch systems, keyboards, and communication devices.
+ Communicate clearly and effectively in person, over the phone, and via radio.
+ Occasionally stand, walk short distances, bend, or reach to access files or equipment.
+ Lift or move items up to 25 pounds, such as radios, headsets, or office supplies.
+ Maintain focus and attention to detail in a fast-paced, high-pressure environment.
+ Tolerate exposure to moderate noise levels typical of a dispatch or operations center.
+ In some cases, step outside to interact with drivers or inspect vehicles, which may involve exposure to varying weather conditions, vehicle fumes, or outdoor environments.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ********************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by
our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an
overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The
physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
California applicants: Please Click Here for CA Employee Privacy Policy
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6717
Pay Group: DVF
Cost Center: 55838
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
Dispatcher/Pager
Dispatcher job in Kansas City, MO
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
Expedited Ground Dispatcher (Logistics Coordinator)
Dispatcher job in Independence, MO
We're hiring a Ground Expedite Dispatcher to join our growing Expedite Division in Independence, MO. This is a full-time, in-office role for someone with expedited transportation or hotshot dispatch experience who can manage fast-paced operations and time-critical shipments.
You will coordinate expedited ground loads across the U.S. and Canada, communicate with drivers in real time, solve problems quickly, and ensure every shipment is handled with urgency and accuracy. If you excel at multitasking, decision-making, and communicating under pressure - this is the role for you.
Join our new Missouri team and help shape the future of our expanding operation.
Responsibilities
Dispatch and manage expedited ground shipments (Sprinters, cargo vans, straight trucks)
Coordinate time-critical loads across the U.S. and Canada
Source freight from load boards and existing customer relationships
Communicate clearly with drivers, customers, and internal teams
Monitor timelines and proactively resolve service issues
Maintain accurate dispatch notes and load documentation
Support quoting, tracking, and shipment updates
Work in a high-speed environment where every minute matters
Qualifications
Expedited ground, hotshot, or transportation dispatch experience required
Strong communication, problem-solving, and multitasking skills
Comfortable using Gmail, Microsoft Office, and web-based tools
Highly organized and detail-focused
Ability to stay calm and prioritize during high-pressure situations
Reliable, punctual, and team-oriented
Thrives in a fast-paced, time-sensitive environment
Compensation & Benefits
$21-$26/hr + commission
Medical, Dental, Vision, Life & AD&D
401(k) with employer contributions
PTO + paid holidays
Career growth within a rapidly expanding company
About USKO Workforce, Inc
USKO Expedite is part of USKO, Inc., a national transportation company with divisions across logistics, autohaul, and time-critical freight. We specialize in high-value, white-glove, and fast-turnaround shipments across the U.S., Canada, and Mexico.
We are building a brand-new dispatch team in Independence, MO, offering full training, strong support, and career growth from day one. At USKO, your ideas matter and your effort gets noticed.
Auto-ApplyDispatcher
Dispatcher job in Grandview, MO
Job Description
ROLES & RESPONSIBILITIES
Primary responsibility is answering inbound calls to Lazer Tow main lines.
Direct callers to impound & equipment when needed.
Collect needed information to set up a customer's tow request.
Use map resources to determine the correct location for pickup and tow destination.
Collect necessary information for the driver based on the circumstances of the call.
Communicate effectively with customers and the dispatcher on duty to determine availability and ETA.
Swiftly and accurately create calls in Towbook software.
Enter appropriate call details, charges, and addresses in call.
Communicate all pertinent information in the call notes as needed.
EXPECTATIONS
Knowledge of the greater Kansas City area
Ability to utilize map and GPS technology.
Basic automotive understanding
Knowledge of towing basics and the services we offer.
Use all resources to solve problems and provide outstanding service to our customers.
Customer service - manages difficult or emotional customer situations responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
Planning/Organizing - Uses time efficiently; makes productive use of downtime; asks for additional work when available.
Quality - Demonstrates accuracy and thoroughness; looks to improve and promote quality; applies positive feedback to improve performance; monitors own work to ensure quality.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
POSITION REQUIREMENTS:
Prior experience in an office environment is preferred.
High School diploma, GED, or equivalent is required. Ability to speak and read.
English fluently is required. The ability to speak and/or read additional language(s) is helpful.
This position includes no supervisory duties.
Frequent contact with other departments and infrequent contact with the public. Employees in this positon must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provide needed assistance.
Working Conditions: This position is mostly sedentary in nature, requires infrequent lifting, pushing, pulling, or carrying of medium sized load. Extended periods of time at a keyboard or computer station will be required. Tasks involve viewing monitors of information display and entry.
Physical Requirements:
This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling, or carrying medium weight (25-30 pound) loads.
Tasks may involve extended periods of time at a keyboard and/or computer workstation. Tasks involve viewing monitors of information display and entry. Employees must be able to communicate in a clear, understandable manner via phone and in-person.
Service Dispatcher
Dispatcher job in Olathe, KS
Job Description
Job Title: Service Dispatcher
Department: Service
Supervisor: Service Manager
Summary Description
Primarily responsible for assuring quality service work, while maintaining a high level of productivity and efficiency for the entire Service Department. Issue service work to technicians and maintaining the flow of service work through the Service Department.
Duties and Responsibilities
Assists Service Manager, in ensuring that service personnel are alert, well trained, and available when needed.
Ensure that technicians receive jobs based on skill level and current resource utilization.
Review work-in-progress to ensure quality and reasonable completion times.
Make estimates for internal work.
Perform necessary work on vehicles or components in accordance with time schedules.
Covers for the Service Manager in his absence as needed.
Follows dealership closing procedures as assigned by General Manager.
Greet customers immediately, in a courteous and friendly manner.
Handle customer complaints according to company guidelines: reasonably, showing empathy, exhibiting a positive attitude, and demonstrating our commitment to “make things right”.
Gain the trust and confidence of new customers when they are introduced to the Service Department.
Give special attention to repeat Repair Orders to ensure that the situation is corrected before it becomes a customer complaint.
Avoid making commitments that might not be met. It is better to under-promise and over-deliver
In conjunction with the Service Manager, establish technician work schedules that balance the workloads of all technicians.
In conjunction with the Service Manager, monitor and address all comebacks with individual technicians.
Establish departmental work schedules, balancing the work loads of all employees with the needs of the department.
Establish job assignments with the Service Manager for technicians within their skill levels.
Assist in observing employee performance and reporting findings to the Service Manager.
Perform other related duties as assigned or requested.
Supervisory Responsibilities
None
Qualifications & Job Requirements
Five years of progressive experience within the Service Department of a motor vehicle dealership or the ability to quickly learn the business operations.
Knowledge and experience in the sales of Harley-Davidson motorcycles and other products and services sold by the dealership, or the demonstrated ability to quickly learn them.
Experience with point-of-sale and parts and service management computer software or the ability to quickly learn.
Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
Maintain a positive attitude and relationship with all other employees.
Capable of pushing and loading motorcycles.
High school diploma or equivalent.
Valid driver's license and motorcycle endorsement.
Passion for the motorcycling lifestyle and riding community.
Attention to detail.
High energy level needed.
Ability to work a flexible schedule including weekends, Holidays, and evenings.
Proficient in meeting deadlines on a timely manner.
Physical Demands
Requires the use of both hands.
Frequently required to bend, stop, crouch, reach, handle tools and lift 50lbs of material.
Requires the ability to balance and push an 800+lb motorcycle.
Working Conditions
The noise level in the work environment is usually loud.
Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
Occasionally exposed to exhaust fumes or other airborne particles.
Frequently works near moving mechanical parts.
Dispatcher
Dispatcher job in Kansas City, KS
Job Details
Division: Advantage Metals Recycling LLC
Other Available Locations: Missouri
Basic Job Functions:
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
AMR is looking for a motivated candidate to fill our DISPATCHER position located in Kansas City, KS. Responsibilities include:
Properly follow all company, DOT and OSHA safety procedures
Dispatch and support drivers. Effectively route drivers to ensure efficient, timely service to customers
Take customer requests for service. Review and process daily paperwork
Assist drivers with issues that may arise, making the decision to call management or customers
Review driver inspections and performance and provide reports to management
Maintain inventory of available containers for the commercial team
Perform general office administrative duties and other duties as assigned by the Manager
Coordinate with 3rd party carriers to service accounts and yards
Track yard inventories daily
Facilitate daily dispatch calls with yard personnel
Minimum Qualifications:
Professional customer service-minded attitude
Commercial Motor Vehicle Dispatch experience required- Minimum 1 year
Willingness to go the extra mile learning the scrap metal recycling industry
Excellent verbal and written communication skills.
Ability to work independently and multitask
Computer literate in Microsoft Outlook, Excel, and Word and the ability to learn in-house systems
Class A CDL a plus
Detailed Selection Criteria:
Complete work history is required to be considered for this position.
Include the employer's name, dates of employment, job title and the detailed responsibilities for the position held.
Any gap in work history must be reflected and include the dates.
Nucor is an Equal Opportunity/Affirmative Action Employer - M/F/Disabled/Vets - and a drug - free workplace
Dispatcher
Dispatcher job in Kansas City, KS
U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.
As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.
Schedule for this position is Monday - Friday 8:30 am - 5:00 pm or until job is complete.JOB RESPONSIBILITIES
Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Ensure drivers are completing customer returns within 3 days of creation
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answering phone calls in a professional and timely manner
Communicates effectively with call center, sales, customers, drivers and other locations
Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
Backup driver, order pulling, operate power equipment as needed
Promote and maintain a safe working environment for all team members
The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations
OUR BENEFITS
Highly competitive wages starting at $20.50/hr!
Weekly pay
Work boot reimbursement program
Healthcare benefits, available your first day on the job
401(k) with Generous Employer Contribution AND Match
Paid Vacation, Sick time and Holidays
On-the-job training and skill development
Tuition Reimbursement
Employee Discount Programs
Physical Demands and Work Environment
Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.
Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.
Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.
QUALIFICATIONS
Must be 21 years or older (mandatory company policy)
Must possess a valid driver's license and good driving record in compliance with our driver policy
1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
1 year experience in transportation industry
Knowledge of DOT regulations and legal requirements for drivers
Excellent communication, customer service, and organization skills
Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
Must possess a valid driver's license and good driving record in compliance with our driver policy
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
Ability to follow instructions and safe operating procedures
Demonstrated ability to provide quality customer service
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)
DIVISION:
U.S. AutoForce
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
Auto-ApplyDispatch Coordinator
Dispatcher job in Kansas City, MO
Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 11-26-2025 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment.
* Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required.
* Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate.
* Manages and documents each event in the computer systems provided.
* Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone.
* Performs other duties as assigned by supervisor.
Qualifications
* One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred.
* Customer relationship management (CRM) systems experience preferred.
* Excellent verbal and written communication skills.
* Ability to handle multiple tasks simultaneously in a fast-paced environment.
* Excellent critical thinking, problem solving, and decision-making abilities.
* Ability to work a flexible schedule to meet business needs including nights and weekends.
Benefits
* Competitive Salary
* Medical, Dental and Prescription Insurance
* Disability and Life Insurance
* Paid Time Off program
* 401k and Profit Sharing with Employer Match
* Flexible Spending Account
* Internal Promotion Opportunities
* On the Job Training
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
Dispatcher, PRN
Dispatcher job in Lees Summit, MO
PRN (As Needed)
To receive and transmit routine and emergency information to Security, Ambulance, and/or Transportation units in the field. Supportive of the Village's mission, values, and service/hospitality (PRIDE) expectations. Completes training as required by policy.
ESSENTIAL JOB FUNCTIONS
Dispatch Drivers for John Knox Village resident transportation.
Dispatch Public Safety Officers and Ambulances for emergency needs.
Answer incoming phone calls to serve John Knox Village residents and associates.
Knowledge and monitoring of Simplex system, Security Monitors, paging systems and 2-way radio systems, notifyer system (fire alarm and severe weather system), knowledge of emergency call in procedures.
Knowledge of the Villages complex, geography and the greater Kansas City metro area.
Essential aptitudes include spatial aptitude, motor coordination, form perception, finger dexterity, clerical perception, manual dexterity and eye/hand/foot coordination.
Must have leadership qualities and be self-organized with the ability to multi-task and prioritize information.
Must have precision, problem solving skills, persuasiveness, speaking ability, initiative, alertness, memory, concentration, judgment and patience.
Communicates with other agencies as needed.
Subject to mandatory recall at Emergency Operations Center (EOC) discretion.
Must have excellent customer service and listening skills.
Must be able to withstand phone and alarm noises.
Adheres to all safety regulations and requirements.
Handles stress well and gets along with others within the workplace and with customers outside the department.
Maintains acceptable standards of workplace conduct.
In addition to above, Dispatcher assigned to Home for Life (HFL) will also perform the following:
Answer, dispatch, review and follow up on all calls for HFL.
Data entry maintaining accurate and up-to-date records including maintaining Dispatch call codes and spreadsheet regarding call types, equipment issued and other HFL information.
The responsibilities described above represent the primary responsibilities of the job. Other responsibilities may be assigned by the supervisor as warranted by business needs. The incumbent is expected to perform all assigned responsibilities.
ESSENTIAL QUALIFICATIONS
Education:
This position requires the level of education typically acquired by a course of study leading to a high school diploma or GED.
Licenses/Certifications:
Emergency Dispatching (EMD) certification preferred.
Knowledge and Skills (required unless otherwise noted):
Prior dispatch experience preferred.
Beginner level Microsoft Office software knowledge (Windows, Word, Excel and Outlook) required.
Ability to read and interpret documents such as safety rules, operating instructions, handbooks and procedure manuals.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Handles stress well, gets along with others and maintains acceptable standards of conduct.
Adheres to all safety regulations and requirements.
The associate may be required to interact with individuals with challenged mental capacities.
SPECIAL WORKING CONDITIONS
The associate is subject to inside environmental conditions.
The associate is not substantially exposed to adverse environmental conditions (administrative work).
All associates may be called upon to assist other departments in a declared emergency situation.
Physical and Mental Demands
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 lbs of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
The associate is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines; using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
Must be able to stand and reach over 24 inch cabinetry to trigger alarm systems over 72 inches off floor in emergency situations.
May need to stoop/bend or kneel.
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, making discriminations in sound.
Repetitive motions: Making substantial movements of the wrists, hands, and/or fingers.
SUPERVISION RECEIVED/GIVEN
Reports to the Public Safety Supervisor. May take work direction from Lead Dispatcher.
EOE/D/V
Nicotine-Free Workplace
Post-Offer background check and health screening required
Questions can be directed to careers@jkv.org
Rti- Extended Coverage Dispatcher
Dispatcher job in Kansas City, KS
Job Details KS Kansas Avenue RTI - KANSAS CITY, KS TransportationDescription
The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders:
Essential Duties and Responsibilities
- Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
- Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories:
Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up.
Assist with local dispatching needs which include taking phone calls from drivers assisting with load information.
Ensure call volume is low- no call should be over a 5-minute wait.
Repower all loads- if someone falls off a load assist with finding a driver to cover load.
Keep up with email volume.
Book freight, build loads in TMW system
Assist with Transco Lines extended coverage if needed.
Update customers on all loads with effective communication through email or over the phone.
Start working on the next days freight to be covered
- Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
- Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust.
- Other duties as assigned by authorized personnel.
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED plus 1-2 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
RTI- EXTENDED COVERAGE DISPATCHER
Dispatcher job in Kansas City, KS
The Extended Coverage Dispatch staff manages all fleets and issues that occur during the night and/or weekend shift. They must be able to make good judgments without the benefit of others immediate counsel and must be exceptional documenters. They must be able to perform their duties autonomously. The following Performance Expectations articulate specifically what is required of the Extended Coverage/Night Dispatch staff in the performance of their duties as business leaders:
Essential Duties and Responsibilities
* Effective communication to drivers and customers, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling and dissemination of general company news and information.
* Responsible for assigned dispatch including, but not limited to effective management for optimum performance in the following categories:
* Track expedited freight. Scrub sheets to ensure on-time delivery and on time pick-up.
* Assist with local dispatching needs which include taking phone calls from drivers assisting with load information.
* Ensure call volume is low- no call should be over a 5-minute wait.
* Repower all loads- if someone falls off a load assist with finding a driver to cover load.
* Keep up with email volume.
* Book freight, build loads in TMW system
* Assist with Transco Lines extended coverage if needed.
* Update customers on all loads with effective communication through email or over the phone.
* Start working on the next days freight to be covered
* Ensure that each driver has an adequate understanding of all details of customer and company expectations on each load at the point of dispatch.
* Maintain a positive attitude towards drivers and peers referring to the behaviors or the speed of trust.
* Other duties as assigned by authorized personnel.
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED plus 1-2 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Computer Skills
To perform this job successfully, an individual should have knowledge of TMW Database software, Microsoft Excel and Outlook knowledge.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and depth perception.
Customer Service/Dispatch - Kansas City
Dispatcher job in Kansas City, KS
Job Details Entry Kansas Office - Kansas City, KS Full Time High School $17.50 Hourly Any Customer ServiceJob Summary
Quicksilver Express Courier is an on-demand delivery company looking to hire a full time Customer Service Representative who will also cross train for a Dispatcher Position. This is not a call center position.
If you are detail oriented and able to work well with others in a fast-paced environment, then this is the position for you!
MUST be reliable!
MUST work well with others!
Customer Service Responsibilities:
Provide accurate and professional customer service
Incoming order entry via phone, email, web
Outbound calls to customers with delivery status
Provide problem resolution for customers and drivers
Accurate and complete documentation of all issues
Constant contact with other reps and dispatchers
Multitask between order entry, monitoring delivery status, problem resolution, etc.
Other customer service and office duties
Dispatcher Responsibilities:
Ability to select best possible driver based on location, ability, vehicle specifications & current work load.
Ability to navigate upwards of 30 drivers simultaneously to complete more than 200+ expedited deliveries per day.
Continually analyze drivers and deliveries as the situation changes; provide alternative options for when plan A is disrupted.
Possess superior communication skills to quickly relay concise, detailed information to drivers, customer and office staff.
Ability to identify driver, customer & support staff errors & implement corrective action in a timely fashion.
Coach new drivers as part of their on-the-job training, providing additional instruction and guidance.
Job Specifications
High school diploma/GED required
Strong knowledge of the metro and surrounding areas
Background experience in a customer service environment with problem resolution skills
Call center experience or transportation experience preferred
Exhibit a strong attention to detail
Ability to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Ability to Multi-task in the areas of customer service and order entry
Must be reliable and punctual - maintain excellent attendance
Basic computer skills -- will use windows-based software
Basic to advanced typing skills - Minimum 34 words per minute
Capable of working in a fast-paced environment
Must be able to cross train in a dispatch position
PREVIOUS TRANSPORTATION EXPERIENCE PREFERRED, but not required
Dispatcher
Dispatcher job in Kansas City, KS
Job
Title
Responsibilities
Auto-ApplyGA Public Safety
Dispatcher job in Leavenworth, KS
The University of Saint Mary is conveniently located a short 30 minutes' drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old.
THE HISTORY OF THE UNIVERSITY OF SAINT MARY:
The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online.
POSITION SUMMARY:
The Public Safety Graduate Assistant (GA) position is responsible for encouraging a positive environment for all community members, providing coverage, and supporting essential functions of the Public Safety Department.
ESSENTIAL FUNCTIONS:
* Serves as a role model to students and student staff
* Assist with Public Safety Department projects and programming
* Provide administrative support to Public Safety Department
* Provide Aid and support to community and staff members
* Collaborates with various university personnel and offices
* Participates, as appropriate, in college-wide committees
* Performs additional job-related duties as assigned
REQUIREMENTS:
* Bachelor's degree and enrolled in a graduate program at the University of Saint Mary
* Prior experience organizing co-curricular activities and crisis intervention is preferred
* Proven ability to work collaboratively with a diverse group of individuals
* Effective interpersonal and communication skills;
* Effective organizational skills with the ability to manage multiple projects and meet deadlines
* Must be self-starter - able to work with minimal direction/supervision and should possess and demonstrate initiative
* Experience with MS Word, Excel, and PowerPoint
* Must be able to pass required background screening
* Affinity with the overall mission of the University of Saint Mary.
TO APPLY:
Submit a cover letter, resume and contact information for at least three current professional references.
Saint Mary is an Equal Opportunity Employer.
Questions: email human resources at *************
Easy ApplyChauffeured Services Dispatcher (On Site) Full time
Dispatcher job in Kansas City, MO
Job Title: Chauffeured Services Dispatcher
We are searching for a reliable and experienced Dispatcher to join our team. As a Chauffeured Services Dispatcher, you will be responsible for coordinating the safe and efficient transportation of clients by assigning chauffeurs to specific routes and managing all aspects of scheduling and dispatching. The ideal candidate will be highly organized, have excellent communication skills, and possess a strong ability to multitask. This position requires exceptional attention to detail and the ability to remain calm under pressure while ensuring timely and satisfactory service to our valued clients.
Responsibilities:
- Coordinate and schedule chauffeured services based on client requirements, driver availability, and accountability for ensuring client satisfaction.
- Assign chauffeurs and vehicles to routes, considering factors such as distance, time, traffic, and vehicle capacity.
- Monitor the status of chauffeurs through GPS tracking systems and contact them for updates or changes as necessary.
- Track and maintain accurate records of routes, schedules, cancellations, and reschedules, ensuring real-time accuracy and quick response times.
- Assist in managing driver and vehicle availability, conducting routine checks to ensure vehicle cleanliness, maintenance, and safety compliance.
- Communicate with clients and chauffeurs regarding any changes to routes, delays, and special instructions to ensure a smooth and error-free transportation experience.
- Resolve any scheduling conflicts, technical issues, or emergencies swiftly and effectively, maintaining clear communication channels with all parties involved.
- Develop and maintain an up-to-date understanding of local traffic patterns, road construction, and other factors impacting transportation. Effectively utilize this knowledge to optimize routes and minimize delays.
- Provide exceptional customer service by addressing inquiries and concerns from clients efficiently and professionally.
- Collaborate with other team members, including dispatchers, customer support representatives, and sales personnel, to ensure seamless operations and excellent customer satisfaction.
Requirements:
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Proven work experience as a dispatcher or in a similar role within the transportation industry.
- Proficient computer skills, including knowledge of dispatch software, GPS tracking systems, and Microsoft Office Suite.
- Exceptional organizational and multitasking abilities, with the capability to handle high-pressure situations.
- Strong problem-solving skills and the ability to think quickly, making sound decisions while maintaining composure.
- Excellent communication and interpersonal skills, demonstrating patience, empathy, and professionalism in all interactions.
- Knowledge of local traffic regulations, routes, and transportation software.
- Valid driver's license and clean driving record.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
Join our dynamic team and contribute to providing top-notch chauffeured services to our esteemed clientele. If you possess the necessary skills, attention to detail, and dedication to customer satisfaction, apply today and take the first step towards an exciting and rewarding career as a Chauffeured Services Dispatcher.
Benefits: Medical, Dental, Vision, 401(k)
Dispatcher
Dispatcher job in Pleasant Hill, MO
Dispatcher Department: Police FLSA Status: Non-Exempt Pay Grade: 17 Supervisor: Lieutenant Summary of Responsibilities: Receives calls on the City's 911 system for both emergencies and non-emergencies. For emergency calls, obtains information from callers and determines the appropriate agency to respond; dispatches appropriate agency, providing them with information needed to respond and to ensure personnel/officer safety; works to keep caller calm; monitors status of response; and contacts other services or utility companies as needed. For non-emergency calls, provides information, answers questions, takes messages, and/or refers caller to appropriate staff; contacts various other departments as needed to resolve problems. Responsibilities include performance of varied clerical activities and the periodic testing of communications equipment. Although the disposition of calls is in accordance with established procedures and regulations, the employee must demonstrate good judgment and knowledge of geographical layout of the area, in dispatching activities. Work is reviewed by the observation and monitoring of the employee's operations and radio communications. Examples of Duties:
Receives telephone inquiries and requests for service, dispatches personnel from the appropriate agency and equipment to the scenes of incidents, accidents and other emergencies using radio, telephone, pager and other alarm equipment.
Monitors alarm board, digital computer and law enforcement information printer for incoming messages.
Monitors National Weather Service information and dispatches weather information.
Monitors various local, county and state law enforcement, fire protection and public service information systems.
Prepares and maintains a log of all communications occurring on an assigned shift in accordance with the rules and regulations of the department.
Performs minor adjustments and replacements in communication equipment or reports defects.
Answers telephone calls and requests for information providing routine departmental information or routing inquiries to appropriate personnel
Periodically tests the operation of the alarm system.
Desirable Minimum Qualifications:
Some experience in telephone switchboard or high frequency radio operations, radio and alarm communications equipment.
Knowledge of the geography of the area, the location of streets and important buildings, or areas requiring special police and fire protection services.
Some knowledge of the practices, procedures and requirements of the agencies and departments involved.
Required Minimum Qualifications
High school diploma or GED required.
Ability to work in high pressure situations.
Ability to operate modern office equipment including computer equipment and software.
Strong written and verbal communication skills are essential.
Physical Demands and Working Environment Environment: Work is performed primarily in a standard office environment. Employee must be able to work a flexible schedule that may include evenings, weekends and holidays. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting, to stand or sit for prolonged periods of times; to occasionally stoop, bend, kneel, crouch, reach and twist, to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; and to verbally communicate to exchange information. Possess 20/20 vision or correctable to 20/20 vision. Benefits Information $17.89 - $21.46/hr; DOQ 100% City paid retirement contributions - LAGERS L-6 100% City paid health insurance options available; plus City contribution to HSA Generous paid time off 12 paid holidays Onsite fitness facility Position open until filled. The City of Pleasant Hill is an Equal Opportunity Employer