, PLEASE VISIT OUR WEBSITE AT: *****************************
Public Safety Dispatcher Trainee 2 vacancies RECRUITMENT #19-K24-001 Police Department Salary: $52,256.05-$63,518.21/year
Introduction
Are you interested in a civilian law enforcement career dedicated to keeping Ventura safe and livable? Are you an excellent multi-tasker who can make quick, logical decisions in a fast-paced environment? The City of Ventura is accepting applications for two entry-level Public Safety Dispatcher Trainee opportunities in our progressive Police Department. To be considered for this rewarding career opportunity, apply online at ***************************** by the 8/18/2019 filing deadline!
To learn more about the Ventura Police Department, visit ******************************************************
THE POSITION
Under general supervision, receives, screens and responds to incoming emergency and non-emergency calls for police assistance. Dispatches appropriate units, and maintains necessary communication with units, during their response to calls. Performs a variety of clerical, record-keeping and general support duties related to communications activities.
THE IDEAL CANDIDATE
Responds diplomatically and tactfully to people of diverse backgrounds, often in adverse situations, when they may be confused, upset, angry, drunk, irate, or irrational.
Willing to work rotating shifts, including evenings, weekends, and holidays.
Remains calm and continue working when violent or highly emotional situations are taking place.
Handles multiple tasks at one time, making quick, logical decisions in high-pressure situations.
Has excellent keyboarding, spelling, and data entry skills.
Has prior experience dispatching people and/or vehicles using a radio.
EXAMPLES OF DUTIES
Duties may include, but are not limited to, the following:
Uses a Computer Aided Dispatch (CAD) terminal and regular telephone lines to receive emergency calls from the public requesting police services. Determines the nature and location of the emergency, its priority, and dispatches police units as necessary and in accordance with established procedures. Exercises considerable judgment in dispatching deployed units, emergency resources, and equipment. Maintains contacts with all units on assignment. Maintains the status and location of field units.
Monitors emergency alarm panels and city alarms. Monitors city and other camera surveillance systems. Answers non-emergency calls for assistance. Dispatches public works emergency and other "after hours" service requests.
Coordinates emergency calls and relays information and assistance requests involving other law enforcement and firefighting agencies. Provides field personnel with information relating to subjects, vehicles, and property so that they can determine appropriate action to be taken.
Trains new employees in dispatching procedures, techniques, and methods, as well as relevant department policies and regulations.
Enters, updates, and retrieves information from computerized data base networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information. Assists in the maintenance of communication equipment as required.
Performs other related work as required.
LICENSE/CERTIFICATES
License: Depending on assignment, possession of a valid California Class C driver's license may be required.
Certificate: Typing speed of 35 words per minute is desirable.
WORKING CONDITIONS
Environment: works in indoor office conditions with noise of police radio; works irregular hours, including rotating shifts, evenings, weekends, and holidays; and works under pressure and in potentially stressful conditions. Physical Abilities: hearing and speaking sufficient to exchange information on the telephone and police radio; close vision and the ability to adjust focus to read and operate office equipment including computer aided dispatch (CAD) system; sitting or standing for prolonged periods of time; use of hands to handle, feel or operate office equipment including CAD system; and mental capability to interpret people and situations, perform multiple concurrent tasks, and to work in highly emotional or emergency situations. Hazards: exposed to computer screens, radios and electrical energy.
Qualifications
MINIMUM QUALIFICATIONS
Public Safety Dispatcher Trainee: A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable.
Public Safety Dispatcher: In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required.
Additional Information
BENEFITS
To view benefits, please visit our website at *********************************************
SELECTION PLAN
Submit a City application and supplemental questionnaire by the filing deadline. The preferred method of application is online and you are highly encouraged to apply at *****************************. If you are unable to apply electronically, you may request paper application materials by calling ************** during regular business hours. Paper applications can be FAXed to **************, or mailed or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, California 93002. If you FAX, it is highly recommended that you also send the original documents.
Once your application has been submitted, all future correspondence from the City will be via e-mail. Please be sure your contact information is up to date. You may also view notices sent to you by the City in the "My Applications" tab at *****************************.
WRITTEN EXAMINATION: Applicants meeting the minimum qualifications will be invited to the written examination. All applicants must pass the written examination to be named to the eligibility list. The written exam sessions will be held on:
When: Friday, September 6 and Tuesday, September 10, 2019
Where: City Hall Community Meeting Room; 501 Poli Street; Room 202; Ventura, 93002
You will receive email notification by August 20, 2019 regarding your application status and exam date. If you are invited to the written exam, you must self-schedule online by 5:00 p.m. on August 30, 2019.
PERSONAL HISTORY STATEMENT COMPLETION: All applicants who pass the written examination will be certified to the eligibility list and are required to print and complete
in their own handwriting
the POST Personal History Statement and return to the Police Department by 5:00 p.m. on September 30, 2019. To locate and print a copy of the POST Public Safety Dispatcher Personal History Statement form 2-255, please visit the POST website at: ***********************************
DEPARTMENT SELECTION INTERVIEWS: Applicants passing the written examination will have their names certified to the eligibility list and forwarded to the Police Department for further consideration. A limited number of candidates will be invited to participate in department selection interviews held in October 2019, date to be determined. Additional interviews may be scheduled at later date should additional vacancies occur.
$52.3k-63.5k yearly 60d+ ago
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Public Safety Dispatcher Supervisor
City of Oxnard, Ca 4.3
Dispatcher job in Oxnard, CA
This employment opportunity is open to current, regular City of Oxnard employees in the Police Department The City of Oxnard's Police Department is seeking a Public Safety Dispatcher Supervisor with strong leadership skills to join the team. The successful incumbent will be thoroughly familiar with the Police Department's dispatch procedures; demonstrate a full understanding of all applicable policies, procedures, and work methods associated with assigned duties; train and supervise lower-level Public Safety Dispatcher positions; and perform related duties as assigned.
DISTINGUISHING CHARACTERISTICS:
The Public Safety Dispatcher Supervisor is the supervisory level class and requires prior experience in public safety emergency dispatch. This classification is distinguished from the next lower classification of Public Safety Dispatcher by the performance of supervisory responsibilities and technical expertise.
SUPERVISION RECEIVED/EXERCISED:
General supervision is provided by the Public Safety Communications Manager. Functional supervision is provided by the on-duty Police Watch Commander. Incumbents are required to train and provide functional and technical supervision to Public Safety Dispatchers.
WORK SCHEDULE:
This position works a varied shift schedule, including nights, weekends, and holidays.
Essential Functions:
Includes, but are not limited to the following:
* Supervises and participates in the full array of duties assigned to classes in the Public Safety Dispatcher series.
* Receives, records and assigns call types and prioritizes incoming calls for law enforcement, fire, medical, emergency, and other Department services.
* Dispatches units based on the nature of the call, resource availability, assigned geographical area, and location of the call; monitors unit status.
* Dispatches police personnel to routine and emergency calls and monitors the assigned units to ensure officer safety and additional support needs; provides officers with information regarding suspect identification, warrants, gang affiliations, offender registration, license status, vehicle registrations.
* Answers incoming business and emergency calls; takes complaints, and requests for information from citizens and where appropriate refer calls to appropriate parties.
* Operates teletype and computerized law enforcement information systems to update information or retrieve information in response to officer requests.
* Enters information into the Computer Aided Dispatch system.
* Assists other law enforcement and fire agencies as necessary.
* Assists the Police Watch Commander in various administrative tasks.
* Assists in the development of and application of training for new hires and experienced Dispatchers.
* Involved in collateral assignments and committees that complement the Communications Center such as quality assurance, patrol/communications, fire/communications, technology update projects.
* Plans, assigns, evaluates, and supervises the work of Public Safety Dispatchers to the Communications Center, maintaining standards through leadership, accountability, praise, and discipline.
* Participates in the development of policies and procedures and monitors work activities to ensure compliance with established policies and procedures.
* Monitors computer operating systems, hardware, and network equipment to identify issues and works with outside vendors and technical staff to resolve problems.
* Identifies training needs, coordinates and oversees the training program, and works with trainers to overcome trainee deficiencies.
* Performs and directs communication activities in routine and emergency situations, resolving operational conflicts between personnel and service recipients at the field level.
* Determines priorities and performs multiple tasks simultaneously in a fast-paced, high-stress, emergency work environment.
* Performs other related duties as required.
Minimum Qualifications
The following are minimum qualifications necessary for entry into the classification:
Education:
* Associates of Arts/Science degree or the completion of 60 semester units from an accredited college or university. (Must be attached to your application)
Experience:
* Possess the equivalent of four (4) years of Public Safety Dispatcher experience
* Highly preferred experience as a Communications Training Officer
License, Certificate and other Requirements:
* Possession of, or the ability to obtain, a valid class C California driver's license
* Public Safety Dispatcher Supervisory Certificate issued by the California Commission on Peace Officer Standards and Training (POST) within twelve (12) months of hire
* Current City of Oxnard Police Department Employee
Other:
* Must have an overall "Successful Performance" rating on all performance evaluations for the past two (2) years
* No disciplinary action greater than a LOR in the past two (2) years
* Applicants must be willing and able to work any shift assignment, including 12 hour shifts with an 8 hour payback every other week with rotating shifts, holidays, weekends, and overtime as required.
General Information
The selected candidate must pass a thorough background investigation.
UNION MEMBERSHIP: Positions in this classification are represented by the Oxnard Peace Officers Association (OPOA)
APPLICATION PROCESS: (subject to change)
* January 7, 2026: Launched on NeoGov
* January 29, 2026, 1700 hrs.: Deadline to submit NEOGOV/GovernmentJobs online application and 10 copies of your resume to Gaye Lynn Ward
* Week of February 9, 2026: Interviews
Your application may be rejected as incomplete if you do not include the relevant information in the online application and include the information only on the resume. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted. Cover letters and/or optional resumes are not accepted in lieu of a completed application.
The list of qualified candidates established from this recruitment may be used to fill other full-time, part-time, and temporary assignments. There is currently one (1) full-time vacancy within the Police Department.
NOTE: For most positions, the City of Oxnard relies on office automation (Microsoft Office/Google) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all positions.
Employees are required to participate in the City's direct deposit plan and are paid on a bi-weekly basis.
This position requires a 12 month probationary period.
Pursuant to California Government Code Section 3100, all public employees are required to serve as disaster service workers subject to such disaster service activities as may be assigned to them.
EQUAL OPPORTUNITY: The City of Oxnard is an Equal Opportunity Employer and welcomes applications from all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, medical condition, disability or sexual orientation.
REASONABLE ACCOMMODATION: The City of Oxnard makes reasonable accommodation for individuals/people with disabilities. If you believe you require special arrangements to participate in the testing process, you must inform the Human Resources Department in writing no later than the filing date. Applicants who request such accommodation must document their request with an explanation of the type and extent of accommodation required.
LEGAL REQUIREMENT: On the first day of employment, new employees must provide proof of citizenship or documentation of legal right to work in the United States in compliance with the Immigration Reform and Control Act of 1986, as amended. The City participates in E-Verify and will provide the federal government with your Form I-9 information confirms that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, please contact DHS. ************ dhs.gov/e-verify
If you have any questions regarding this recruitment, please contact Annette Adams at ************************
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
$51k-64k yearly est. Easy Apply 9d ago
Police Dispatcher
California State University System 4.2
Dispatcher job in Los Angeles, CA
including all of the required qualifications copy and paste this link into your browser: ********************************************************* Qualifications * High school diploma or equivalent. Typically requires one year of full-time, verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years.
* Applicants must have completed, or be able to attend and successfully complete, the Police Officers Standards and Training (POST) Dispatcher Course.
* Applicants who do not possess a POST Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass a POST background investigation, physical and psychological examinations, drug testing, and related requirements.
Knowledge, Skills, & Abilities
* Typical knowledge of: legal codes, requirements, procedures, and techniques for receiving complaints and calls for service, and for dispatching and communicating with campus officers in the field; public safety-related agencies and the respective communication protocols; and geographical layout. Typical knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research, and retrieve data as necessary.
* Ability and specialized skills to: effectively and phonetically use the English language; speak clearly and concisely; follow oral and written instructions; transfer information accurately; handle a wide range of interpersonal interactions effectively; learn the use of applicable automated dispatch and law enforcement systems and databases; learn standard broadcasting procedures and Federal Communications Commission (FCC) rules regarding law enforcement radio transmissions; and effectively converse using police radio systems.
* Ability to accurately evaluate information and situations, and make appropriate decisions in routine, non-routine, and emergency situations; independently respond and act quickly; read maps and floor plans to provide directions to officers in the field; accurately interpret written policies, follow oral and written instructions, and transfer information.
* Provide clear and concise verbal directions quickly and accurately; present and summarize information in a variety of written formats, using clear and concise language; establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals; and ability to maintain the confidentiality of sensitive information.
Pay, Benefits, & Work Schedule
* The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
* Classification: Police Dispatcher / 8800 / 1
* The anticipated HIRING RANGE: $4991 - $6330 per month, dependent upon qualifications and experience. The salary range for this classification is: $4611 - $6718 per month.
* HOURS: Full Time; Shift rotates and includes evenings, holidays, and/or weekends.
* This is a Regular position with a one-year probationary period.
* No content is listed in the posting regarding telecommuting
General Information
* This job opening has been re-posted and will remain OPEN UNTIL FILLED.
* This position is a sensitive position as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
* A POST background check (including a criminal records check), psychological exam, and medical exammust be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
* The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
* In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
* Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
* Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ********************
* The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************.
Advertised: Oct 09 2024 Pacific Daylight Time
Applications close:
$5k-6.3k monthly 30d ago
Dispatcher
Coolsys
Dispatcher job in Santa Clarita, CA
Overview With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting.
CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US We understand that hiring great people is the foundation of everything we do.
Our employee benefits packages include: Competitive pay range $24-$38/HR Medical, Dental, Vision and Prescription coverage Paid vacation and holidays 401(K).
Life insurance, AD&D and long-term disability Tuition reimbursement Opportunities available nationwide Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more Pet Insurance Legal Plan, and ID Theft Protection Responsibilities Assign and dispatch technicians.
Work with Service Managers to address open calls.
Respond to inquiries.
Create and distribute required reporting.
Maintain proactive communication with customers regarding missed SLAs.
Review all incomplete calls daily.
Maintain entry and verify nightly "on call" crew.
Work with Service Managers to ensure preventative maintenance is completed on schedule.
Understand the geography of the market and understand the technicians.
Qualifications High school diploma/GED At least 2 years of dispatching experience HVAC/R experience preferred, but not required Strong computer (Excel/Outlook) skills.
Ability to handle multiple tasks concurrently.
Stay calm under pressure.
Able to actively listen and demonstrate empathy.
Highly organized and strong attention to detail.
Excellent verbal and written communication skills.
Strong sense of urgency.
"Can do" attitude and demonstrated commitment to get the job done.
Reliable and dependable.
Friendly and helpful demeanor Join Us Today, there are 26 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth! Connect with us on Facebook and Twitter.
Coolsys is an EEO/AA Employer.
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
$24-38 hourly Auto-Apply 42d ago
Public Safety Dispatcher - Lateral
City of Santa Barbara, Ca 3.9
Dispatcher job in Santa Barbara, CA
$79,003 - $91,547 Annually (Additional $220 to $310 / month for EMD* Certification) The Hiring Bonus has been discontinued until further notice, effective April 1, 2020 CAREER PATH: Public Safety Dispatcher III, Supervisor INCENTIVES: * $138 to $277/mo Shift Differential
* $110 to $222/mo Bilingual Pay
* $863/yr Uniform Allowance
* $1,000/yr Tuition Reimbursement
* City Paid Medical, Dental & Vision
* City Paid Life Insurance $50,000
* PERS Retirement 2.7% @ 55 & EPMC
* Advance vacation or sick leave accrual
* 4/10 Work Schedule, 3 Days Off Per Week
* Flexible Medical And Dependent Care Plans
* Deferred Compensation Plans
* City Paid Vacation, Holiday, And Sick Leave
* City Paid Retiree Medical Contribution
* City Paid Formal Training
* EMD (5%)
Under supervision, journey level incumbents answer and process all incoming emergency and non-emergency requests for police, fire and medical assistance. Evaluate the information and create a CAD system incident, or provide information to the caller or transfer the call to the proper emergency provider. Operate a Computer Aided Dispatch (CAD) system, video display terminals, and associated equipment. Monitor and maintain status of assigned public safety personnel and equipment; initiate fire equipment move-ups to ensure adequate citywide fire protection. Determine nature, priority and disposition of calls. Inquire, interpret, verify receive and disseminate information from law enforcement computer networks relating to wanted persons, stolen property, vehicle registration. Analyze situations accurately and take effective action to help assure officer safety. Provide basic first aid and pre-arrival instructions during medical emergencies following the established Emergency Medical Dispatch* (EMD) protocols. May be assigned as a trainer for dispatch employees. Perform other duties as assigned.
The Combined Communications Center is a 24-hour facility located at the Police Department. Incumbents must be available to work weekends, holidays, call back, standby, and rotating shifts. The current shifts are: Day Shift 6:00 a.m. to 4:30 p.m.; Evening Shift 4:00 p.m. to 2:30 a.m.; and Night Shift 7:30 p.m. to 6:00 a.m. Shifts are rotated every 6 months.
For applicants who would like to participate in the Police Department Dispatcher observation tour call the Communication Center Shift Supervisor at **************.
EMPLOYMENT STANDARDS
Ability to: Follow oral and written instructions; learn police and fire radio operations and procedures, local streets, police beats, fire districts, the classifications of crimes and recognition of common police and fire codes in order to obtain information from the public, initiate a response, and accurately record information; remember instructions and information; clearly and tactfully communicate factual information to citizens; question callers while simultaneously typing information into a computer terminal. Establish and maintain cooperative working relations with those contacted in the course of work.
Skill in:Operating a computer terminal; listening and speaking clearly and responding quickly and accurately to emergency and routine requests for assistance.
Desirable Qualifications:One year experience/training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations; coursework in criminal justice or communications; completion of POST 120 hour Basic Dispatcher Course, Medical Priority EMD Certification, and CPR/First-Aid Certification; prior computer-aided dispatch (CAD) experience, and Spanish-speaking skills.
SELECTION PROCESS
THE SELECTION PROCESS MAY CONSIST OF:
* Oral Interview
* Department Background Interview
* Background Investigation
* Polygraph
* Psychological Evaluation
* Medical Examination and Controlled Substances Screening
Candidates must successfully complete each phase of the selection process in order to be scheduled for subsequent phases.
ADDITIONAL INFORMATION
CITY APPLICATION ACCEPTED ON A CONTINUOUS BASIS.
The City of Santa Barbara is an Equal Opportunity Employer- and we encourage all persons to apply.
$79k-91.5k yearly 38d ago
Transportation Dispatcher Supervisor
Ventura Transit System
Dispatcher job in Camarillo, CA
The Dispatcher Supervisor has the primary role responsible for the oversight of a team of dispatchers. The Dispatch Supervisor is responsible for coordinating employee schedules, monitoring attendance, and other employee management functions. In addition, the role is responsible for first-level oversight and monitoring of key performance indicators and reports up to the Manager. The Dispatch Supervisor role has the following specialties: Discharged, unscheduled trips, fleet, and vendor. Dispatch Supervisors provide direct oversight of their primary specialty and assist other specialties when needed.
Essential Duties
Handles calls to verify trip assignment, determines estimated time of arrival, assists connecting driver or vendor and passenger, and general troubleshooting.
Handles escalated issues and notices of dissatisfaction with tact, skill, and compassion. Demonstrate empathy and understanding for clients (children, seniors, individuals with disabilities or illness).
Provides customer service assistance including booking trips, and answering basic informational questions.
Properly deploy and monitor Vehicles and drivers to efficiently transport clients to medical appointments or other engagements to ensure timely pick up and drop off clients.
Provide excellent and effective communication and customer service to drivers, clients, and network provider and Medical Facilities.
Assist drivers and network providers with issues or problems related to scheduling, such as coordinating unscheduled (will call) and scheduling hospital discharges.
Notifies leadership, immediately, of all injuries, accidents, perceived/actual HIPAA breaches, and/or unusual incidents.
Understand and effectively use dispatch software, document operations appropriately and follow Company policies.
Assists with complaint investigation/resolution to documentation and resolution.
Monitors call queue performance in real time to ensure a monthly SLA of 95% of calls are answered in 30 second with an abandonment rate of less than 5% is met.
Monitors agents in real-time to ensure queue is staffed, dispatchers are logged in and in ready status, and dispatchers with extended call times are provided preemptive support.
Looks for ways to streamline or improve our quality assurance and operation.
Works collaboratively with key individuals to properly coordinate maintenance and breakdown of vehicles.
Completes quality monitors for dispatchers to ensure customer service is exceptional, adherence to company policy is met, and call flow is streamlined.
Meets twice monthly with dispatchers, in a one-on-one setting, to discuss performance metrics and provide a forum for the employee to provide feedback.
Maintains evaluation calendar to ensure evaluations are completed by the deadline.
Completes annual evaluations of dispatcher performance and conducts the annual evaluation meeting.
Writes and logs disciplinary action for dispatchers and conducts disciplinary action meetings in coordination with human resources.
Creates weekly reports of key performance indicators for call, agent, trip assignment, and on time performance to present to the leadership team.
Conducts weekly group meetings with dispatch team to discuss department goals, metrics, and provide a forum for employees to provide feedback in a group setting.
Provides training to Dispatchers on an initial and regular basis when needed.
Meets weekly with other Dispatch Supervisors to discuss performance and proactively address issues.
Schedules dispatchers to take recurring training prior to the expiration date of certifications or as needed to increase performance.
Responds to complaints against employees sent from the quality assurance.
Understands the rules and regulations for covered areas including permit requirements, exclusive operating agreements, company policies, and general rules of conduct.
Other Duties as assigned.
Physical Abilities and Working Conditions
Vision: Ability to read small print and view a computer screen for prolonged periods.
Hearing: Ability to tolerate exposure to noisy conditions.
Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer.
Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head.
Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 5 or more pounds on a frequent basis. Incumbent may be required to physically restrain parties involved in a conflict.
Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors.
Mental Requirements: Ability to read, write, understand, interpret, and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile, and coordinate information and records. Understand how to manage stress.
Additional Work Conditions & Physical Abilities: Ability to be flexible and adapt as needed between various in-person working environments.
$33k-47k yearly est. 60d+ ago
Dispatcher
Burrtec 4.2
Dispatcher job in Santa Clarita, CA
Job DescriptionBurrtec is a well-established refuse and recycling collection company serving over 15 municipalities throughout Southern California and employing more than 1,400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is to the organization. We have the following position at the Santa Clarita Hauling division:
DISPATCHER
Responds to incoming radio calls made by drivers and dispatches calls through proper channels.
SALARY RANGE: $24.30/hour - $25.80/hour
ESSENTIAL DUTIES:
Maintain communication with the Drivers in the field to ensure quality customer service.
Communicate with the Route Supervisor regarding Driver or Dispatch problems.
Assure that all daily activities and assignments are completed on a timely and or scheduled basis.
Work closely with Customer Service Call Center to resolve issues and ensure quality customer service.
Assist Drivers with any questions regarding service or work orders.
Responsible for dispatching calls through proper channels.
Dispatch roll-offs
Contact customers regarding problems in servicing the account.
Dispatch service calls as defined by work orders.
Update and maintain front sheets.
Perform other duties as assigned by management.
Handle incoming service orders, direct drivers, and resolve service issues.
Work with route managers and the service department to optimize routes.
Dispatch drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response.
Field incoming calls from customers or the customer service department, managing pick-up or container delivery requests and ensuring same-day service.
Initiate outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues.
Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues.
Ensure same-day service on missed pick-ups by coordinating driver movement in the field.
Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity.
Identify and plan deployment for increases/decreases in route volumes, shifting resources in response to seasonal and other fluctuations.
Record and document information and distribute it to appropriate departments, including route information, driver productivity information, sales and service issues and opportunities, safety issues, and problem stops.
Ensure accuracy and thoroughness of pick-up, container delivery, service, and driver records.
KNOWLEDGE SKILLS AND ABILITIES:
Ability to communicate effectively.
Ability to effectively interface with drives and customers.
Strong organizational and multitasking abilities with excellent attention to detail.
Effective communication skills, both verbal and written.
Ability to work in a fast-paced environment, prioritize tasks, and make quick decisions under pressure.
Knowledge of safety regulations, compliance standards, and best practices in waste management operations.
QUALIFICATIONS:
A minimum of one year experience in dispatching, logistics, or a similar role required
Waste management or transportation industry preferred
Proficiency in computer systems, Microsoft Office (Excel, Outlook)
Minimum of one year of experience in data entry is required.
PHYSICAL:
Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day
Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain.
Hearing sufficient to understand conversations, both in person and on the telephone.
WORKING CONDITIONS:
The work area is primarily in an office setting and may have fluorescent lighting and air conditioning.
We offer competitive wages and an excellent benefits package, including a 401k, 100% paid medical/dental/life insurance, holidays/vacation, and PSL.
$24.3-25.8 hourly 16d ago
Dispatcher - Care Team
Sycamores 4.2
Dispatcher job in West Hollywood, CA
JOB SUMMARY: The role of the Dispatcher is to support the Triage Program Manager in managing the influx of calls from Law Enforcement, Fire Department, and the public. The Dispatcher will be responsible for answering and dispatching a team to behavioral crisis calls, emergency or non-emergency, in a timely manner. The Dispatcher acts as an intermediary between the referring party and the behavioral support team, logging each call and maintaining accurate tracking records. In addition, the Dispatcher will fill in for the Peer Support Specialists and the Triage Program Manager during meal breaks to continue responding to and supporting community members.
The City of West Hollywood has established a 24/7/365 mobile support service, “West Hollywood Care Team” (Care Team) designed to rapidly respond to community members experiencing a behavioral health crisis and other unmet social service needs, within West Hollywood city limits. The Care Team will begin receiving calls for support from private residences, schools, workplaces, or any other community-based locations. The community members served may include residents, both housed and unhoused, students, members of the local workforce and visitors.
The City of West Hollywood designed the Care Team to integrate with the Los Angeles County Department of Mental Health (LACDMH) network of Field Intervention Teams (FIT), which is the County's behavioral health crisis responder system served by Mobile Crisis Outreach Teams (MCOT) and Psychiatric Mobile Response Teams (PMRT).
Starting Pay Range:
$27- $30 per hour (starting pay will be based on previous work experience and educational background.)
Shift Schedule:
Saturday and Sunday 2 pm - 10:30 pm
JOB QUALIFICATIONS
B.A. in related field and/or 1 year experience.
Excellent consumer de-escalation skills.
Excellent written and oral communication skills, creativity, flexibility, time management, and organizational skills.
Must have the ability to manage and work through conflict in a calm manner.
Ability to be an effective listener.
Maintains all required licenses and certifications.
As this position requires the driving of company vehicles for crisis intervention, including the provision of urgent or emergency services, driving is an essential function of this position. Candidate qualifications therefore include:
Valid California driver's license.
Acceptable driving record as determined Agency policy.
Proof of auto insurance meeting minimum coverage requirements.
PHYSICAL DEMANDS
The ability to physically manage and/or de-escalate consumers/residents.
Frequent driving in the community with consumers.
Frequent/continuous intermittent standing/walking, occasional/intermittent sitting.
Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level.
Reaching at or above shoulder level may be necessary.
Bending, squatting, kneeling, pushing/pulling, twisting, and climbing.
Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds.
Continuous use of near vision, hearing, and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties.
Requires physical presence in the office during shift.
Ability to practice physical intervention for safety of consumers according to training and policy.
Ability to operate a motor vehicle.
All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.
Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.
$27-30 hourly 5d ago
Police Dispatcher
California State University, Northridge 4.3
Dispatcher job in Los Angeles, CA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own goals be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: ********************************
Major Duties
Under general supervision, the Police Dispatcher is the lifeline to sworn personnel and other Department of Police Services (DPS) field units. The incumbent acts as the first point of contact to the public; provides excellent customer service and responds professionally, courteously, and empathetically to persons in various states of mind.
Answers and screens incoming calls to the police department, which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information.
Operates police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents, and emergencies; enters and retrieves data for police reports, activity logs, and criminal information.
Utilizes automated dispatch and law enforcement systems and databases to enter, research, and retrieve information and provides support to other public safety and community service functions including parking and access services.
Monitors security and fire alarm systems, coordinates responses, and performs data entry and RIMS Computer Aided Dispatch (CAD) entry; monitors fire and intrusion alarms; periodically monitors the campus CCTV system for unusual or suspicious activity; responds to CCTV alerts, actively monitors observed activity and dispatches resources as needed. Performs other duties as assigned.
*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: *********************************************************
Qualifications
High school diploma or equivalent. Typically requires one year of full-time, verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years.
Applicants must have completed, or be able to attend and successfully complete, the Police Officers Standards and Training (POST) Dispatcher Course.
Applicants who do not possess a POST Dispatcher Certificate will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass a POST background investigation, physical and psychological examinations, drug testing, and related requirements.
Knowledge, Skills, & Abilities
Typical knowledge of: legal codes, requirements, procedures, and techniques for receiving complaints and calls for service, and for dispatching and communicating with campus officers in the field; public safety-related agencies and the respective communication protocols; and geographical layout. Typical knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research, and retrieve data as necessary.
Ability and specialized skills to: effectively and phonetically use the English language; speak clearly and concisely; follow oral and written instructions; transfer information accurately; handle a wide range of interpersonal interactions effectively; learn the use of applicable automated dispatch and law enforcement systems and databases; learn standard broadcasting procedures and Federal Communications Commission (FCC) rules regarding law enforcement radio transmissions; and effectively converse using police radio systems.
Ability to accurately evaluate information and situations, and make appropriate decisions in routine, non-routine, and emergency situations; independently respond and act quickly; read maps and floor plans to provide directions to officers in the field; accurately interpret written policies, follow oral and written instructions, and transfer information.
Provide clear and concise verbal directions quickly and accurately; present and summarize information in a variety of written formats, using clear and concise language; establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals; and ability to maintain the confidentiality of sensitive information.
Pay, Benefits, & Work Schedule
The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
Classification:
Police Dispatcher / 8800 / 1
The anticipated HIRING RANGE: $4991 - $6330 per month, dependent upon qualifications and experience. The salary range for this classification is: $4611 - $6718 per month.
HOURS: Full Time; Shift rotates and includes evenings, holidays, and/or weekends.
This is a Regular position with a one-year probationary period.
No content is listed in the posting regarding telecommuting
General Information
This job opening has been re-posted and will remain OPEN UNTIL FILLED.
This position is a sensitive position as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
A POST background check (including a criminal records check), psychological exam, and medical exammust be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: ********************
The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.
Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at ************.
$5k-6.3k monthly 60d+ ago
Dispatcher/Pager
G2 Secure Staff 4.6
Dispatcher job in Los Angeles, CA
Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures.
QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE
1. High School diploma or equivalent.
2. Previous airport and/or customer service experience preferred.
3. Previous radio / phone dispatch experience desirable.
4. Previous supervisory experience preferred.
5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management).
6. Must be 18 years of age or older.
7. Must have a reliable telephone and transportation number.
B. PERSONAL AND PHYSICAL REQUIREMENTS
1. Treat all information as confidential.
2. Posses the tact to deal with all levels of situations, client representatives, employees and the public.
3. Ability to work from verbal and written instructions.
4. Ability to communicate in English clearly and concisely verbally and in written form.
5. Must be detail-oriented and perform with minimal supervision.
6. Must be able to handle multiple situations simultaneously.
7. Must have excellent radio/telephone skills.
8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift.
9. Must be able to lift, carry and/or hold up to 75 lbs.
10. Must pass pre-employment and random drug test.
11. Must complete a criminal background check.
12. Must meet necessary requirements to obtain a security sensitive identification badge.
13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS).
PERFORMANCE RESPONSIBILITIES:
1. Must be familiar with and abide by all Client/company regulations.
2. Work with Client Special Services Representatives to ensure all requests for services are met.
3. Pull assignments or work orders from computer, as needed.
4. Do all reports accurately and in a timely manner.
5. Must be familiar with all FAA/ TSA/Airline/Company regulations.
6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
7. Escalate issues to operations Manager Immediately.
8. Deal courteously and tactfully with fellow employees and passengers if necessary.
9. Communicate effectively with fellow employees.
10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location.
11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs.
12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.
13. Maintain and distribute radios (where applicable).
14. Always complete the appropriate documentation and reports in thorough and timely manner.
15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
16. Provide general information and directions to passengers.
17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
18. Attend meetings and inservices as required.
19. Utilize appropriate communications channels and maintain records, reports and files as required.
20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
21. Identification badges must always be visible.
22. Adhere to company policies and procedures and participate in achievement of company objectives.
23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
24. Perform other duties as requested.
$35k-44k yearly est. 7h ago
Dispatcher
Remotelyhr
Dispatcher job in Los Angeles, CA
French Florist is a floral boutique reimagining what it means to give and receive flowers. Our handcrafted arrangements are intentionally designed by expert floral designers using only the highest-quality blooms sourced from the best farms around the world. Whether for celebration, connection, or simply delight, our flowers do more than decorate-they elevate and transform moments.
With three successful company-owned boutiques in Los Angeles and a growing franchise network, French Florist is on a mission to create a more loving and compassionate world through flowers. As purveyors of beauty and connection, we don't just deliver arrangements-we deliver emotion, meaning, and magic.
Overview: The Dispatcher coordinates all daily floral deliveries by assigning routes, tracking driver progress, and ensuring orders arrive on time. This role communicates with designers, drivers, and customers to handle updates, address issues, and adjust routes as needed. The Dispatcher keeps delivery operations running smoothly so every arrangement reaches its destination accurately and efficiently.
Key Responsibilities:
Coordinate and assign daily delivery routes; adjust routes for traffic, order changes, and urgent requests.
Verify order details, timing, and special instructions; ensure designs are ready for dispatch.
Update order statuses in the POS/dispatch system and manage real-time communication with drivers.
Communicate delivery windows, delays, and confirmations to customers; resolve delivery issues quickly.
Coordinate with sales and event teams on large event setups and schedules.
Maintain delivery logs, ensure efficient loading, and support peak-season operations.
Uphold company standards for delivery accuracy, professionalism, and customer satisfaction.
Perform other duties, as assigned.
Qualifications Required:
High school diploma or equivalent.
Experience in dispatching, routing, customer service, or logistics-preferably in a floral, retail, or event-based business.
Ability to multitask and manage time-sensitive requests in a fast-paced environment.
Strong communication and team-coordination skills.
Familiarity with local geography and efficient route planning.
Comfortable using POS systems, dispatch tools, and GPS/routing apps.
Detail-oriented with strong problem-solving abilities.
Willingness to work weekends and holidays as needed.
Friendly, professional, and team-oriented demeanor.
Regular and punctual attendance is an essential function of this position.
Preferred Skills:
Knowledge of delivery etiquette and recipient contact rules.
Bilingual abilities (optional but helpful).
Physical Requirements:
Ability to walk, bend, and stand for extended periods.
Must be able to lift, carry, and move up to 40 pounds (flower buckets, boxes, supplies).
Comfortable working in cooler environments and with water-based materials.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use of hands and arms for arranging, cutting, and wrapping flowers. The employee is occasionally required to stand; walk; sit; reach with hands and arms. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
Schedule
Part-time
Must be available to work weekends
4 days a week, may lead up to 5 days: Monday, Tuesday, Saturday, and Sunday, with availability on holidays as needed.
Hours: Mondays/Tuesdays from 11:30am-8:00pm, Saturdays/Sundays from 1:30-5:30pm
Benefits and Compensation:
$21 - $24.00/hour
Monthly cellphone reimbursement stipend
Professional development allowance
$21-24 hourly 17d ago
Security Operations Dispatcher
Military, Veterans and Diverse Job Seekers
Dispatcher job in Los Angeles, CA
Answers telephones, gathers information and dispatches officers in a polite, professional manner. Monitors digital alarms, such as fire alarm, Infant alarm, panic alarm and access control systems; analyzes activations, and dispatches appropriate personnel.
Responsible for utilizing the overhead paging system to announce medical codes and pages medical staff and physicians within the medical center.
Receives emergency medical calls and dispatches medical staff to emergency code situations.
Operates CCTV systems and troubleshoot technical problems.
Maintains recording devices and review contents for suspects to assist in investigations.
Monitors the security radio communications equipment for officers in the field and alerting the appropriate personnel in the event of emergencies, unusual circumstances, and/or officer needs assistance calls. In emergency situations, responsible for notifying key management personnel, senior staff and appropriate law enforcement agencies.
Educational Requirements:
High School Diploma/GED
Licenses:
Active California Guard Card
Must possess a valid California Drivers License
Experience:
No Experience Required.
$47k-68k yearly est. 60d+ ago
Dispatcher
Hometown Remodeling
Dispatcher job in Los Angeles, CA
Join Our Team! We're a fast-growing construction and remodeling company seeking a motivated, results-driven individual to fill the Dispatcher role. If you thrive in a fast-paced environment and love connecting with customers, this is your chance to grow with us.
Key Responsibilities:
Confirm customer appointments and update records accurately
Engage with customers to uncover new business opportunities
Deliver exceptional customer service and support
Input data efficiently and precisely into our system
What We Offer:
Paid training to set you up for success
Weekly pay with daily opportunities for bonuses and incentives
Clear paths for professional growth and advancement
A dynamic, supportive team environment
Ideal Candidate:
Highly motivated and customer-focused
Strong communicator with excellent interpersonal skills
Organized and detail-oriented
Comfortable working in a fast-paced setting
Compensation & Benefits:
Full-time hourly position
$21-$23/hour + commissions and bonuses
Paid training
Weekly pay
Commission-based incentives
$21-23 hourly Auto-Apply 8d ago
Communications Dispatcher
City of Beverly Hills 4.0
Dispatcher job in Beverly Hills, CA
NOTE: THIS JOB POSTING WILL BE ACCEPTING APPLICATIONS ON A CONTINUOUS BASIS UNITL HIRING NEEDS ARE MET. PLEASE BE SURE TO SUBMIT YOUR APPLICATION AT YOUR EARLIEST CONVENIENCE AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. Who We Are The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high-performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.
What We Do
The Beverly Hills Police Department is responsible for safeguarding the lives and property of City residents, businesses and visitors. The BHPD values its reputation as an agency that earns the public trust through efficient, impartial police service.
Who We're Looking For
The City of Beverly Hills Police Department is seeking highly motivated and qualified candidates for the position of Communications Dispatcher. Communications Dispatchers answer all calls for emergency services and maintain radio and mobile data computer contact with police officers and firefighters in the field, acting as a lifeline by providing information and support and monitoring their safety.
The ideal candidate will effectively communicate and coordinate in a teamwork environment, will practice sound judgement and think clearly under stress, responding quickly and accurately.
Access the detailed job description with this link: ************************************************************************************************************************ Specifications
Position & Benefits
This position is represented by the City's Safety Support (SS) Association and is covered by the negotiated terms and conditions of that Association's Memorandum of Understanding (MOU). The City provides a generous compensation and benefits package, including CalPERS 2.5% @ 55 for classic members; $2,150/month towards health insurance (with option of up to $475/month as taxable cash); a monthly contribution of $250 to an RHS account for retiree medical savings; generous vacation accruals with the option for annual cash-outs. Additional details may be found in the SS MOU, a copy of which is located at: ************************************************************************
Selection Process
All applicants must submit clear, concise and complete information regarding their qualifications for the position, including response to all supplemental questions. Resumes alone will not be accepted in lieu of the application or supplemental application materials.
The selection process will consist of the following components:
* Review of Application, Supplemental Questions, and Attachments
* You must attach a valid typing certificate showing your ability to type at least 45 net words per minute. Online certificates are accepted.
* You can use any online typing test, as long as they provide a typing certificate that shows your net WPM (must be at least 45 WPM to meet the minimum qualifications). The certificate must also show your name and date of the exam, as tests must be taken within the past year to be considered valid. There is no preferred test site. Please note that candidates will be required to verify their typing speed during the written exam.
* Written Exam
* Candidates will be required to complete an online written exam which includes a typing test; assessing their ability to type at least 45 net word per minute.
* Oral Interview(s)
* Background Check
APPLICANTS WHO DO NOT ATTACH A VALID TYPING CERTIFICATE TO THEIR APPLICATIONS WILL NOT MOVE FOWARD IN THE RECRUITMENT PROCESS FOR THIS POSITION. TYPING CERTIFICATES MUST BE DATED NO MORE THAN ONE YEAR FROM THE DATE OF APPLYING. ONLINE TYPING CERTIFICATES ARE ACCEPTABLE.
Note: Candidates who meet the minimum qualifications and attach a valid typing certificate, will be required to complete an online written exam which includes a typing test; assessing their ability to type at least 45 net word per minute.
Background Investigation The final step of the selection process requires a thorough police background investigation. The background investigation will include a comprehensive investigation of the candidate's background which includes, Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check, education and employment history (including a credit, criminal and DMV review), personal statement, employment and personal reference check.
Please direct all inquiries regarding this recruitment to ************************ and ***************************.
EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:
Maintain radio and mobile data computer contact with City personnel e.g. police officers, firefighters community services officers, and traffic control officers in the field, acting as a lifeline to provide information and support and monitoring their safety.
Answer all calls to the City 911 number; coordinate emergency services; determine priorities; dispatch appropriate services in each situation; answers emergency and business lines; screen and route calls; determine needs and dispatch personnel.
Receive and input information into City, State, and Federal computers pertaining to theft, missing and wanted persons, license plate information, etc. and relay information to police.
Log all calls in appropriate logbooks, incident cards, or records messages; monitor all emergency bands 24 hours a day for any unusual occurrences and contact appropriate services when needed.
Maintain and change all audio and visual logging equipment; report malfunctioning and out of service equipment.
Train new employees; Perform clerical duties e.g., record keeping, filing, compiling reports and indexing.
Receive, identify, and accurately evaluate emergency and routine calls for police, fire, and paramedic services; provide pre-arrival Emergency Medical Dispatch instructions and lifesaving directions over the telephone.
Use established policies and procedures, independent judgement, sense, and reason to make rapid and accurate decisions to achieve an effective initial alternative course of action.
Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
Foster an environment that embraces diversity, integrity, trust, and respect.
Be an integral team player, which involves flexibility, cooperation, and communication.
Perform related duties as assigned.Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
No experience required.
Training:
Equivalent to the completion of the twelfth grade.
A certificate of completion of a POST Public Safety Dispatcher course is desirable.
License and Certificate
A typing certificate indicating the ability to type at the minimum speed of 45 words per minute (WPM).Knowledge of:
Principles and practices of effective customer service and telephone etiquette.
Telephone communication techniques and correct English usage.
Ability to:
Learn and operate Computer-aided dispatch, two-way radio, and telephone equipment and programs.
Learn and apply Police and Fire services code.
Learn and apply State of California penal codes and department policies and procedures.
Learn and apply Justice Department Criminal Information System and FCC rules and regulations.
Effectively communicate and coordinate in a teamwork environment with co-workers, other agencies, departments, and the public, exercising strong customer service and group dynamic skills.
Type information into a computer aided dispatch system as it is being relayed over the radio.
Communicate clearly and concisely, both orally and in writing.
Think clearly under stress and to respond quickly and accurately.
Type 45 WPM.
Control conversations to quickly gather pertinent and relevant information.
Hear multiple conversations simultaneously, distinguishing between voices and sources to ascertain relevant information quickly and accurately.
Anticipate needs and evaluate alternatives and contingencies during incidents and calls for service.
Work various shifts as assigned, which may include overnight, weekends, and holidays.
Use sound judgment in recognizing scope of authority.
Operate and use standard office equipment including computers and applicable software applications.
Maintain regular attendance and adhere to prescribed work schedule to conduct job responsibilities.
Utilize appropriate safety procedures and practices for assigned duties.
Establish and maintain effective working relationships with those contacted in the course of work.
Work with various cultural and ethnic groups in a tactful and effective manner.
$55k-71k yearly est. 38d ago
Communications Operator
Christian City Inc.
Dispatcher job in Los Angeles, CA
Communications Operator Job Number: 1308832 Posting Date: Nov 21, 2024, 5:05:10 AM Description Job Summary: Under direct supervision, places various specialized calls; receives incoming calls; pages medical center personnel, initiates emergency procedures, provides inpatient information as appropriate - adhering to HIPAA guidelines.Essential Responsibilities:
Provide exceptional customer service to both our internal and external customers Provide courteous and cooperative service on each and every encounter Must possess strong interpersonal skills and the ability to multi-task Receive and correctly route incoming calls Effectively and quickly handle various codes (blue, red, secure, etc.), including Overhead Paging Provide patient information as appropriate and adhere to all HIPAA guidelines Report equipment malfunction as needed Orient new staff, or less experienced Operators Other duties as assigned Qualifications Basic Qualifications:
Experience
Minimum of six (6) months experience providing front line customer service.
Working knowledge of PCs.
Type 25 wpm. You must take and pass the typing test prior to the end of the posting period or your bid will be bypassed. Test must be current within one (1) year.
Per the National Agreement, current KP Coalition employees have this experience requirement waived.
Education
High school or equivalent.
License, Certification, Registration
N/A
Additional Requirements:
Preferred Qualifications:
Bilingual (English/Spanish). Busy phone experience
Notes:
This is an on call position, days and hours may vary.
Primary Location: California-Los Angeles-Los Angeles Medical Center Regular Scheduled Hours: 1 Shift: Variable Working Days: Mon, Tue, Wed, Thu, Fri, Sat, Sun, Start Time: 12:01 AM End Time: 11:59 PM Job Schedule: Call-in/On-Call Job Type: Standard Employee Status: Regular Job Level: Entry Level Job Category: Administration, Clerical and Support Services Public Department Name: Sunset Medical Center - MedFac-Communications - 0801 Travel: No Employee Group: B01|SEIU|Local 399 Posting Salary Low : 25.19 Posting Salary High: 27.9 Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.Click here for Important Additional Job Requirements.
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$35k-48k yearly est. Auto-Apply 60d+ ago
911 POLICE DISPATCHER TRAINEE (20692073)
City of Simi Valley, Ca 4.1
Dispatcher job in Simi Valley, CA
Ventura County Job Type Full-Time Close Date Continuous Salary $26.51-$26.51 Hourly Additional Questionnaires Pre-qualification About Simi Valley The City of Simi Valley, Home of the Ronald Reagan Presidential Library, was incorporated in 1969. It is a General Law City with a Council/Manager form of government. Simi Valley encompasses an area of 41.7 square miles and is located in the southeast portion of Ventura County. The current estimated population is 126,414, yet Simi Valley maintains a unique balance of open space and City amenities.
Outdoor Recreation
Over a dozen beautiful parks, camping and picnic spots, tennis courts, two golf courses, and one of the largest equestrian trail systems in the United States. Boating and other water sporting activities are only 60 to 90 minutes away in Ventura and Santa Barbara. The City of Los Angeles is less than an hour away.
Community Facilities
The City has one general hospital, 47 religious institutions, one library, one Cultural Arts Center, three newspapers, one radio station, 24 financial institutions, 18 elementary schools, three middle schools, and three high schools. Two community colleges and three universities are also within commuting distance.
Discover More
Click below to check out our exclusive video to see what makes Simi Valley so special-whether you're looking for a rewarding career or just an incredible place to call home, you won't want to miss it!
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Location
3901 Alamo Street Simi Valley, 93063
Description
Are you looking for a fast-paced, rewarding career in public safety? Join our Police Department as a 9-1-1 Dispatcher Trainee and become an essential part of the emergency response team!
Make a difference every day in this role, you'll provide life-saving services, connect those in need with critical assistance, and help ensure the safety and well-being of our community.
Paid Training Provided!
We equip you with the skills to handle emergency & non-emergency calls, dispatch police officers, and operate advanced communication systems.
POSITION DETAILS:
* Salary Range: $26.51/hour with excellent benefits
* Promotion Opportunity: Police Dispatcher at $29.96/hour with excellent benefits
* Growth Potential: Up to $79,539/year ($38.24/hour)
* Cost of Living Adjustment: 3% increase effective July 13, 2026
* Schedule: 10-hour shifts, 4 days per week, rotating every four months
* Requirements: Must be able to work nights, weekends, and holidays
MINIMUM QUALIFICATIONS:
Education: Equivalent to the completion of the twelfth grade. Additional specialized training in communications or a related field is desirable.
Experience: Some emergency or non-emergency dispatch experience is desirable.
Special Requirements:
* Must be 18 years of age as of the date of hire
* United States citizen or meet citizenship requirements
* High School Diploma or GED
* Good moral character with no felony convictions
Recruitment Process:
* Computerized test - Pass or Fail*
* Oral Interview
* Background Investigation includes a medical exam, psychological evaluation, polygraph, and drug/alcohol screening.
* Computerized Testing Process: Testing is administered by the National Testing Network (NTN), which will share your test results with the City to progress your application to the next steps.
To register and schedule your test:
* Visit ******************************
* Select "Find Jobs," then "Emergency Communication Jobs."
* Sign up for the Simi Valley Police Department.
During your visit to the NTN website, complete the registration process, schedule your test, and review detailed information, including the testing process and FAQ's. Testing is available virtually or in person at designated facilities.
Testing Fee Waiver: A fee is required for the written exam. Candidates facing financial hardship may request a fee waiver before registering for the test. For more details, see Candidate FAQ #26 at NTN FAQ's.
SPECIAL REQUIREMENTS:
* Must be 18 years of age as of the date of hire.
* A United States citizen or meet citizenship requirements.
* Be of good moral character with no felony convictions.
TESTING PROCESS:
* Oral Interview
* Background Investigation includes a medical exam, psychological evaluation, polygraph, and drug/alcohol screening.
A DAY IN THE LIFE OF A DISPATCHER:
Ever wonder what it's like behind the headset? Click Here to step into the fast‑paced world of 911 dispatchers and see how they keep calm while saving lives.
JOB DESCRIPTION:
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IDEAL CANDIDATE:
We are looking for a passionate and dedicated individual eager to gain the knowledge, skills, and proficiencies essential to the functions of a Police Communications Center. The following skills are vital for success in this role:
* A strong desire to help others while remaining calm and composed in high-pressure situations.
* The ability to manage interactions with diverse personalities while maintaining control over one's own emotions.
* Strong listening and effective interviewing abilities.
* The capability to multi-task efficiently and work independently with minimal supervision.
* Proficient computer literacy and the ability to operate office equipment effectively.
* A collaborative spirit to work in a team environment, paired with the ability to think critically, react swiftly, and make decisions independently.
BENEFITS:
We're proud to offer a comprehensive and competitive benefits package that supports your health, financial well-being, and professional growth-because we believe taking care of our team is essential to serving our community.
Health & Wellness
* Medical Coverage: 100% City-paid premiums for most plans, including family coverage
* Dental & Vision: Fully covered dental (Delta Dental) and low-cost vision (VSP) plans
* Family coverage fully covered for dental and $1.46/month for vision
* Prescription Drug Plan: Access to major retail and mail-order options
* Flexible Spending Account (FSA): Pre-tax savings for health and dependent care expenses
* Employee Assistance Program (EAP): Up to 8 free confidential consultations for employees and household members
Retirement & Financial Planning
* CalPERS Pension:
* 2% @ 55 formula for "Classic" members (single highest year final compensation for individuals enrolled in CalPERS prior to 1/1/2013)
* 2% @ 62 formula for "New" members (three year average final compensation for individuals enrolled in CalPERS after 1/1/2013)
* 4th Level Survivor Benefit included
* Deferred Compensation:
* 401(k) and 457 plans with Roth options
* City matches up to $75 per paycheck to 457
* City contribution of $30 per paycheck to 457
* Note: The City does not participate in Social Security; no FICA deduction except Medicare hospital insurance
Paid Leave & Holidays
* Annual Leave (AL):
* 5.2 weeks/year to start (vacation + sick combined)
* Increases at 5 and 10 years of service
* Cash-out option available after one year
* Holidays:
* 11 paid holidays + 1 floating holiday annually
Professional Development
* Tuition Reimbursement:
* Up to $1,800/year
Insurance Coverage
* Life Insurance:
* $101,000 employee coverage fully covered
* $5,000 dependent coverage fully covered
* Optional AFLAC Plans:
* Accident, cancer, hospital, and critical care coverage available
We also host a full calendar of employee appreciation events and activities to celebrate the incredible work our team does year-round.
This information is intended to give an overview of the benefits available to City employees. It is not intended to be a contract (expressed or implied), nor is it intended to otherwise create any legally enforceable obligations on the part of the City, its agents or its employees.
SPECIAL INSTRUCTIONS:
This recruitment is continuous with application review occurring on a regular basis. The most qualified candidates will be invited to the next steps in our hiring process. An invitation is not guaranteed.
Resumes are not accepted in lieu of the City's Application form. Employment applications must be complete, contain a minimum of ten years of experience (appropriately), and list gaps in employment.
SELECTION PROCESS:
* Applications will be evaluated based on education, training, and experience as it relates to the position.
* Testing may include written, oral panel interviews, and department-level interviews.
All offers of employment are contingent upon the following:
If selected for this position, you agree to undergo the following before your official appointment:
* Polygraph Examination
* Comprehensive Background Investigation
* Psychological Evaluation
* Drug Screening before your official appointment
* Providing copies of degree(s), training certifications/licenses listed on application/resume
* Verification of Employment for entire job history
Applicants seeking Veteran's Preference must submit form DD214 with the application.
REASONABLE ACCOMMODATION:
In compliance with the Americans with Disabilities Act, if you need special assistance in the selection process, please notify the Human Resources Division, in writing.
City of Simi Valley is an Equal Opportunity Employer Encouraging Workforce Diversity.
$26.5-26.5 hourly 23d ago
Non-Emergency Medical Dispatcher
West Coast Ambulance 3.6
Dispatcher job in Burbank, CA
Job Description: Non-Emergency Medical Dispatcher West Coast Ambulance - Burbank, CA, 91502 Job Type: Full-Time About Us: As a Non-Emergency Medical Dispatcher, you will play a crucial role in coordinating and dispatching transportation services for non-emergency medical situations. Your primary responsibility will be to ensure the efficient and timely dispatch of our vehicles while maintaining clear communication with drivers and clients. We currently provide Wheelchair, Stretcher, BLS, ALS, and SCT in Los Angeles County.
Job Summary
The Non-Emergency Medical Dispatcher will be responsible for receiving and processing non-emergency medical transportation requests from healthcare facilities, patients, and their families. The dispatcher will coordinate with drivers and other dispatchers to ensure timely and efficient transportation services.
Key Responsibilities
Receive and process non-emergency medical transportation requests
Coordinate with drivers and other dispatchers to ensure timely and efficient transportation services
Communicate with healthcare facilities, patients, and their families to provide updates on transportation status
Maintain accurate records of transportation requests and services provided
Ensure compliance with all applicable regulations and policies
Promptly and efficiently answering customer inquiries, processing requests and scheduling transportation
Utilizes system software to document call interaction and scheduling transportation, all documentation must be concise and accurate
Pacify and respond to irate callers before escalating call to supervisor
Resolving customer problems with minimal supervision
Attending weekly meetings updates for job proficiency
Demonstrates flexibility in taking on new tasks or providing coverage for unexpected increase in volume of calls by assisting other departments
Perform other duties as assigned
Qualifications
High school diploma or equivalent
Minimum of 1 year of experience in a dispatch or customer service role is preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Strong attention to detail and accuracy
Proficient in Microsoft Office and other computer applications
Knowledge of medical terminology and transportation regulations is a plus
ETC or EMD license
RATE: $18-$21 Benefits
Health Insurance
Dental
Vision
401K Matching
$18-21 hourly 60d+ ago
COMMUNICATIONS OPERATOR
City of Burbank (Ca 4.2
Dispatcher job in Burbank, CA
OPEN COMPETITIVE RECRUITMENT Open to all qualified candidates. The City of Burbank is currently hiring for Communications Operator. PLEASE NOTE: Any candidate who withdraws, fails to appear or fails at any part of the testing process, will be subject to the 90-Day waiting period for re-application for this position.
IMPORTANT NOTE: All candidates must complete the department application as well as the Frontline National written exam through National Testing Network at ****************************** before NOON Friday, January 30, 2026. For us to receive your results you MUST select the City of Burbank to share your results with our agency for us to receive your score. The City of Burbank requires the candidate PHQ as well. You can access the questionnaire through your candidate account. The PHQ must be completed by the closing date or you may not be considered further in the process.
The City of Burbank will not release the written exam pass point until after all applicants have been notified of the written examination results.
Post Pay: Effective the beginning of the pay period immediately following Council adoption, Communications Operators in the Police Department are eligible to receive POST pay as follows: Intermediate POST Certificate: 3%, Advanced POST Certificate: 4%, Supervisory POST Certificate: 5%, Up to 5% total (percentage do not add together as employees obtain additional POST Certificates).
Under general supervision, to answer emergency (911) and non-emergency phone lines, to maintain contact with law enforcement personnel and other City units in the field, to dispatch appropriate units or equipment in response to emergency and other calls received through the Burbank Police Department (BPD) Communications Center; and perform related work as required.
Serves as an Operator in the BPD Communications Center on a shift basis; receives calls, dispatches and records appropriate law enforcement and other equipment to respond to reported emergencies in the field; maintains contact with units at all times during shift assignment in order to send needed or requested assistance in event of emergency; maintains a continuous record of the status of mobile units indicating the disposition of each unit by mechanical or other means; operates emergency (911) telephone system; sends and receives computer messages and routes same to appropriate destination; operates a computer terminal to enter, modify, or retrieve data; maintains a current log of all information received and transmitted; prepares required reports and summaries of Communications Center activities; performs miscellaneous clerical work; may compose and type log sheets as required; may drive on City business.
Employment Standards: Knowledge of principles, practices, and procedures involved in public safety communications work; effective customer service techniques; spelling, grammar, and punctuation. Skill in operating modern computers and related software; exercising independent judgement and making decisions based on standard policy and procedures. Ability to learn the rules and regulations of the Federal Communications Commission covering the operation of radio receivers and transmitters, the policies and procedures of the Communications Center, BPD General Orders, and City Administrative Procedures, California Penal and Vehicle Codes, the City's Municipal Code, and BPD CAD system; learn the proper use and care of radio communications equipment; communicate effectively, both orally and in writing; think clearly and act quickly in emergencies; maintain accurate records; simultaneously receive, dispatch, and record information utilizing a database system; work rotating shifts; establish and maintain effective working relationships with supervisors, fellow employees, and the public.
Education/Training: High school graduation or equivalent, and one year of recent full-time experience in customer service, clerical work, or emergency services dispatch/radio communications work; ability to type 40 net words per minute.
License & Certificates: Peace Officer Standards and Training-certified (POST-certified) Public Safety Dispatch Basic Course Certificate within one year of appointment. All required licenses and certificates must be maintained throughout employment in this classification.
A valid California Class "C" driver's license or equivalent may be required at time of appointment.
$42k-53k yearly est. 13d ago
Dispatch Coordinator
Great Hire
Dispatcher job in Los Angeles, CA
Basic work:
Assisting the Dispatch Manager in scheduling jobs from emails and phone calls with clients and vendors
Developing job cost estimates that will be submitted to clients after having conversed with them to understand the dates involved, their needs, and the scope of the work to be done
Assisting the Dispatch Manager in providing troubleshooting support to Crews on their routes
Involves:
Answering the phones
addressing issues directly or transferring calls to other departments
Reading emails
responding to the clients
verbally relaying information in the email to the dispatch team
transferring the information into work orders for the dispatch team or into instructions for our Warehouse personnel
Making phone calls to clients and vendors
to confirm appointment times, update arrival times, clarify information, or to ask about the client's calendar for up going jobs (a form of business development)
Problem\-solve (via email, phone calls, or in\-person) for issues that might involve other departments like Shipping, Receiving, Warehouse, and Accounting
Being responsive to requests of other dispatch team members for her\/his support\/assistance
Requirements:
Good written and verbal communication skills that contribute to having good customer service skills
Excel and\/or Google Docs skills
Bilingual in Spanish and English is preferred but English\-only is acceptable
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$35k-46k yearly est. 60d+ ago
Public Safety Dispatcher
University of Southern California 4.1
Dispatcher job in Los Angeles, CA
Join the Trojan Family: USC Department of Public Safety (DPS)
Title: Public Safety Dispatcher
Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service.
About the Department
Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees.
What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed.
Learn more: Visit our DPS Website to explore our mission in depth.
Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to:
Receives emergency calls requesting police, fire, and rescue assistance.
Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service.
Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls.
Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment.
Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies.
Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed.
Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies.
Selection Process
Evaluation: Your application will be evaluated based on your relevant experience and education.
In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations.
How to Apply
Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions.
Current USC Employees: Please apply through the dedicated channel in Workday.
Benefits
USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to:
Tuition assistance for you and your family
Comprehensive health, dental and vision insurance options
403b retirement account with matching 5% contribution by USC
50% subsidy off Metro, LADOT, and Metrolink passes
Explore more on the USC Employee Gateway
Minimum Requirements
Education: High school diploma or equivalent
Experience: 6-12 months
Valid driver's license for 2 years
Preferred Qualifications:
Related Undergraduate Study and previous switchboard or radio communications experience preferred.
Working knowledge of two-way radio communications procedures.
General knowledge of campus and surrounding area geography.
Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment.
Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases.
Excellent verbal and written communication skills.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
Hourly Range
The hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High school or equivalent
Minimum Experience: 6 - 12 months
Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
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The average dispatcher in Oxnard, CA earns between $29,000 and $54,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Oxnard, CA
$39,000
What are the biggest employers of Dispatchers in Oxnard, CA?
The biggest employers of Dispatchers in Oxnard, CA are: