911 Communications Operator Trainee
Dispatcher job in Fort Lauderdale, FL
* High school diploma or equivalent. An evaluation of foreign high school diploma may be required. * One (1) year of documented experience and/or training involving clerical, data entry, public contact and/or customer service work preferred. * Experience in a police and/or fire rescue emergency dispatch center, police aide work, explorer program and/or college level course work in criminal justice, telecommunications, or related field preferred.
* Graduates holding a Department of Health Telecommunicator Certification preferred.
* An equivalent combination of training and experience may be considered. Such experience must be clearly documented for consideration.
SPECIAL REQUIREMENTS
Continued employment contingent upon the ability to participate in and satisfactorily complete within the initial probationary period the established in-house training and national certifications outlined herein that provide essential knowledge and skill in the communications dispatch function; successful completion of radio training on one (1) primary police dispatch radio group or one (1) primary fire rescue dispatch radio group required.
Employees in this classification are scheduled for shift assignments, which will include weekends, holidays, overtime hours, and extended emergency activation events (ie. hurricanes). Employees must engage in flexible work assignments as directed in order to meet probationary standards and requirements.
Employees must acquire and maintain active certifications (where applicable) for the following requirements:
* FCIC/NCIC Terminal Access Certification
* Crisis Intervention
* IAED Emergency Dispatch Certifications (EFD and EMD)
* APCO Public Safety Telecommunicator Certification
* APCO Fire Service Communications Certification
* CPR Certification
* ICS 100, 144, 200, 700, 800 Certifications
Trainees who are successful with the training program and any necessary certifications will be reallocated to Step 1 of the Regional Communications Operator I pay scale ($60,313.23).
This is an entry level classification which provides the opportunity for both instructional and practical experience and broad exposure to the fundamentals of emergency call taking. Through attendance in the Regional Communications Academy, trainees will be educated to the processes of responding to callers reporting emergency and non-emergency complaints for police, fire, medical, and other public safety services received via telephone, text message, and other communications devices within the Regional Communications Division of the Broward County Sheriff's Office. This is an entry level position in which emphasis is placed on training the incumbent for continued advancement through the Communications Operator classification series. Employees receive classroom instruction that will introduce law enforcement, fire, and medical call interrogation techniques, education, and certification on International Academy of Emergency Dispatch (IAED) protocols, and the utilization of various software applications to include Computer Aided Dispatch (CAD) and VIPER telephonic equipment. Classroom training will be followed by on-the-job training with a Regional Communications Training Officer prior to being released to work independently on call taking assignments. Employees in this classification receive supervision and administrative direction from a supervisor. Emphasis is placed on training the incumbent for continued employment within the agency. Performs related work as directed.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Attends the Regional Communications Academy intended to provide preparatory training for a career in regional communications.
Actively participates in classroom instruction that will introduce law enforcement, fire, and medical call interrogation techniques, International Academy of Emergency Dispatch (IAED) protocols, and the utilization of various software applications to include Computer Aided Dispatch (CAD), VIPER telephonic equipment.
Successfully completes all assigned classroom work as scheduled and passes all testing and certifications presented during the Academy.
Successfully completes on-the-job training with a Regional Communications Training Officer focusing upon all duties and tasks associated with emergency and non-emergency call taking.
Performs related duties as directed.
Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks involve extended periods of time at a keyboard or workstation. Work is performed in usual office conditions with rare exposure to disagreeable environmental factors. Tasks require the ability to perceive and discriminate sounds. Tasks require oral communications ability.
Broward Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Broward Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; computer based test; interview; polygraph examination; psychological evaluation; employment record, fingerprint and background check; medical examination; and drug screen. The expected duration of the selection process varies by position and could last 10 to 12 weeks. Reapplication will be determined on a case-by-case basis. BSO is an equal opportunity employer and does not discriminate on the basis of age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation. Veterans' preference per Florida law.
If you encounter issues with your application and need technical assistance, please contact Applicant Support (GovernmentJobs.com) from 9 am to 9 pm EST, Monday - Friday. You can reach them by phone at ************ or *******************************.
Once you successfully submit your application, you will receive a confirmation e-mail. If you do not receive this e-mail, please contact Applicant Support for any inquiries.
Easy ApplySecurity Dispatch
Dispatcher job in West Palm Beach, FL
* Perform communications work in support of campus safety operations. RESPONSIBILITIES: * Receive emergency and non-emergency calls via telephone and radio systems from the campus community or law enforcement agencies; process and evaluate information received; prioritize calls; dispatch required units and/or forward information or calls to appropriate agencies; and monitor surveillance systems.
* Maintain the status and locations of public safety personnel, utilizing technology such as computers, radio systems, telephones, fax machines, and other communications equipment.
* Create and maintain automated or manual logs for the Department of Public Safety communications activity.
* Access and enter sensitive data into University and Department databases as necessary for investigative purposes; enter and maintain files for property pending recovery or storage.
* Issue keys to University property out and in; enter parking decals and citations into Record Management System (RMS)
* Maintain office appearance in a manner suitable for daily operations.
* Upon given authority, activates the Emergency Notification Network (RAVE Alert).
* Monitor, review, and pull footage from the University's Surveillance System.
* Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties.
* Keep informed of university and departmental regulations, policies, and procedures.
* Position may require shift, weekend, holiday, and/or overtime work.
EDUCATION AND EXPERIENCE:
* High school diploma or General Education degree (GED)
* Minimum of 1 - 3 months of general experience or equivalent combination of education and experience.
* On the job training available.
* Demonstrated ability to work independently with a team and be a self-starter and self-motivated.
* Proficient computer skills are preferred.
* Strong verbal and written communication skills.
* Must be comfortable speaking one-on-one with a wide variety of constituents of the university.
* Proven ability to multi-task and to remain calm and composed in high stress situations. Positions
* Ability to maintain confidentiality and discretion, work individually or with others, and adapt to changing circumstances.
Dispatch Coordinator
Dispatcher job in Palm Beach Gardens, FL
Job Description
Join Walker Property Services, LLC, where you'll play a pivotal role as a Dispatch Coordinator, ensuring seamless facility maintenance for our valued clients. Your mission is to expertly manage inbound maintenance requests, dispatch the best-fit vendors or internal crews, and see each task through to completion with unwavering quality. You'll serve as a vital quality control checkpoint, from the initial call to the final follow-up, ensuring our service excellence shines through every interaction.
At Walker Property Services, we believe in rewarding dedication and skill. We offer competitive pay, performance bonuses, and benefits like health insurance and 401(k) matching. You'll also enjoy paid vacation and holidays, plus the chance to earn referral bonuses. We are committed to innovation and nurturing your professional growth within our dynamic, supportive team. Ready to make a difference? Join us in delivering exceptional service to our Fortune 500 clients.
Compensation:
$15 - $18 hourly
Responsibilities:
Answer incoming calls and emails from clients reporting facility issues
Create work orders with a high level of accuracy and urgency
Dispatch the appropriate technician or vendor based on trade, availability, and geography
Monitor progress, troubleshoot delays, and escalate issues when needed
Maintain regular contact with clients and vendors to ensure clear communication
Confirm resolution and satisfaction before closing out any job
Document quality concerns and assist with continuous service improvement efforts
Participate in team huddles, process improvement discussions, and quality reviews
Project Management from inception to job completion
Qualifications:
Prior experience in customer service, dispatch, or administrative coordination preferred
Strong attention to detail and organizational skills
Comfort working with standard computer systems (CRM, email, dispatch software)
Analytical problem solver - able to think ahead and prevent issues
A strong sense of responsibility, teamwork, and pride in doing careful work
Familiarity with general contracting or trade terminology (plumbing, electrical, etc.)
Prior roles where you handled client follow-ups or customer issue resolution
About Company
Founded in 2007, Walker Property Services, LLC is a highly specialized company in providing facility maintenance and self-performing projects to multiple Fortune 500 customers across the nation. We are confident in our ability to deliver exceptional service for your retail and commercial property needs.
Ground Transportation Dispatcher
Dispatcher job in West Palm Beach, FL
Ground Transportation Dispatcher - Palm Beach International Airport
Chandler & Campbelle Investment Group in Partnership with SP Plus
Chandler & Campbelle Investment Group ("CCD"), in partnership with SP Plus, is seeking a Ground Transportation Dispatcher to oversee and coordinate ground transportation operations at Palm Beach International Airport (PBI). This position plays a crucial role in dispatching and managing the movement of Taxicabs, Commercial Vehicles, and Transportation Network Companies (TNCs) within designated areas, including holding lots, loading zones, terminal roadways, curbs, and sidewalks. The Dispatcher prioritizes safety, efficiency, and customer service to ensure the smooth flow of vehicles and passengers.
Key Responsibilities:
Oversee and coordinate the movement of Taxicabs, Commercial Vehicles, and TNCs within Ground Transportation Areas (GTAs), loading zones, and curbside areas.
Dispatch vehicles efficiently while ensuring an orderly and safe queueing process for passengers.
Assist passengers with boarding Taxicabs and provide additional support when needed.
Monitor curbside and sidewalk areas to maintain safety and clear passage for vehicles and pedestrians.
Control access to restricted areas, ensuring only authorized vehicles are permitted entry.
Verify that vehicles have valid annual decals and transponders for airport access.
Conduct random inspections to ensure drivers have the required documentation, including trip sheets, licenses, and trade dress.
Enforce airport regulations by preventing unauthorized vehicles from parking or dwelling at curbsides.
Manage and report incidents involving vehicles within designated areas.
Handle lost and misplaced items, including unattended baggage, according to security protocols.
Inspect Taxicab conditions and driver compliance regularly.
Monitor driver behavior for Taxicabs, TNCs, and Commercial Vehicles to ensure adherence to regulations.
Assist in managing baggage carts and wheelchairs to reduce potential safety hazards.
Utilize the AVI (Automatic Vehicle Identification) System to support efficient transportation operations.
Deliver exceptional customer service to passengers, drivers, and stakeholders.
Collaborate with County personnel and relevant authorities as needed.
Perform additional tasks as assigned by the County to enhance ground transportation operations.
Skills & Qualifications:
High school diploma or equivalent required; an associate's or bachelor's degree preferred.
Experience in transportation, logistics, or airport operations is highly preferred.
Strong leadership and supervisory skills with the ability to manage fast-paced, dynamic operations.
Excellent communication and interpersonal skills, with a strong customer service focus.
Ability to work efficiently under pressure and in high-traffic environments.
Familiarity with AVI systems and other transportation technologies.
A clean Motor Vehicle Record (MVR).
Must pass a background check and drug screening.
Proficiency in spoken and written English.
Legal authorization to work in the United States without sponsorship.
Physical ability to stand and walk for extended periods.
If you are a detail-oriented and customer-focused professional looking to be part of a critical airport operations team, apply today to join Chandler & Campbelle Investment Group and SP Plus at Palm Beach International Airport!
Fuel Dispatcher
Dispatcher job in Belle Glade, FL
Job DescriptionDispatcher-Bulk FuelAbout the JobA dynamic growth-oriented distributor of lubricants and fuels to wholesale, retail, and commercial end-user markets throughout Florida. We are seeking a Dispatcher for our Riviera Beach location. Previous dispatching is required, and preference will be given to dispatchers with experience dispatching bulk fuel.Responsibilities will include:
Dispatch deliveries in an efficient and profitable manner.
Maintain and review driver DOT logs.
Monitor vehicle tracking system.
Establish cost-effective delivery routes and schedules.
Establish performance standards for drivers.
Review driver delivery paperwork for accuracy and compliance.
Maintain relationships with customers and resolve delivery complaints.
Investigate and resolve delivery issues, spills, accidents.
Other duties as requested.
Requirements:
Minimum 2 years' experience dispatching and supervising drivers.
Computer literacy and competency with Microsoft Office programs Excel, Outlook, and Word.
Experience with vehicle tracking systems, order entry, and dispatching software.
Bilingual (English and Spanish) is a plus.
Offering a Very Competitive Compensation Package Comprehensive Benefits:Health insurance, dental and vision insurance Short-term and long-term disability insurance Free basic life insurance plan of $25,000 401K plan with company match Paid holidays, vacation, and sick time Non-smoking environment, Drug-Free Workplace and Equal Opportunity Employer.
Dispatcher West Palm Beach
Dispatcher job in West Palm Beach, FL
Salary Range $16.00 -$19.00/hour Based on experience
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Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.
At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.
Trustbridge benefits include:
Competitive salary
Health, Dental, Vision, Life and Disability insurance
401K with employer contribution
Tuition reimbursement
Employee Assistance Program
Flexible Spending Account
Generous PTO package
Responsibilities
Hours of Operation: Thusday to Sunday 9:30am to 8pm
JOB SUMMARY
Ensures deliveries, service calls and pick-ups are routed, dispatched and completed in a timely and quality manner. Appropriately coordinates with customer service personnel, healthcare providers, customers and multiple service level personnel. Tracks the activity of each technician and provides status and ETA information when requested.
Qualifications
A. Education/Regulatory Requirements:
o High School Diploma or equivalent preferred.
B. Skills:
o 2 years prior dispatch experience preferred.
o Knowledge of computers including Microsoft Word, Excel level 1, Email and some type of inventory software program.
C. Professional Requirements:
o Excellent organizational and multitasking skills.
o Goal driven with demonstrated ability to manage tasks in a fast paced environment under minimal supervision.
o Attention to detail with demonstrated ability to work within deadlines.
Auto-ApplyDispatch/ Routing trucks
Dispatcher job in West Palm Beach, FL
Dispatch/ Routing trucks Hours are 6am to 3pm. WHY WORK FOR US
Medical, Dental, and Vision insurance after 30 days
401K match after one year of service
Paid time off
Career growth
Paid Holidays
Company paid life policy
All full-time employees receive an employee discount at just 5% over Eckarts cost.
Good group of people, low stress environment, family-oriented philosophy.
OUR MISSION
Stock It, Know It, and Stand By It,
OUR VISION
Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.
Full job description
Eckart Supply is seeking a Route Dispatcher / Planner to work Monday Friday from 6:00AM - 3:00PM.
Competitive Hourly Compensation
Consistent Weekly Schedule
Opportunity for Career Growth
Continued Training and Development
Work/Life Balance
Primary Job Function:
Maintain the delivery drivers daily schedules, dispatch route changes such as delivery priority & added vendor pick-ups, communicate delivery delays directly to the customer and sales teams.
Daily Duties
Not limited to the following
Coordinate vendor pick-up schedule and same-day deliveries.
Review and communicate route timing.
Communicate traffic conditions and route changes to delivery drivers.
Schedule and maintain the out-of-town delivery calendar.
Monitor the routes and status of drivers to coordinate and prioritize their deliveries.
Prioritizing same-day deliveries according to urgency and order status.
Monitor and respond to inquiries by the sales team on delivery ETAs and Pickup times.
Update delivery addresses as received by route drivers.
Confirm all manifests are closed from the previous day.
Review / Audit delivery photos for quality and report findings to Outbound Supervisor.
Review PTO calendar daily and communicate with Outbound Supervisor.
Requirements:
Prior experience as dispatcher or relevant position.
Experience with Epicor Eclipse is a plus!
Fast typing with experience in data entry.
Basic knowledge of DOT guidelines and emergency procedures.
Proficient in English (oral and written).
la capacidad de hablar espaol es una ventaja!
Outstanding organizational and multitasking abilities.
Active listener with excellent communication skills
Dispatcher - Customer Service
Dispatcher job in Pompano Beach, FL
We are currently seeking an experienced bilingual Dispatch/Customer Service Representative at our branch office in Pompano Beach, FL. ABOUT US Founded in 1979, Heritage Food Service Group, Inc. provides quality service and repair for South Florida customers' commercial kitchen equipment repair needs. Our commitment to outstanding service is why we are one of the most trusted brands in the service industry.
If you are a customer-friendly individual who thrives in a fast-paced environment, then come and join us!
Essential Duties and Responsibilities: {Essential functions may include, but are not limited to, the functions listed below}
* Assist in taking a high volume of customer service calls.
* Assist with high volume of emails.
* Obtains and evaluates all relevant information regarding inquiries, discrepancies and or complaints.
* Assists to technicians via email, text, or by phone call.
* Verifies warranty information with manufacturers and collects accurate information to close out service calls promptly.
* Sends quotes/estimates for order parts in a timely manner.
* Provides updates customer and or associates and answers questions regarding pending service calls, parts on order, etc.
* Performs other tasks as required.
Requirements:
* Must be fluent in English and Spanish.
* One (1) year of experience in a dispatch capacity.
* A high school diploma or the equivalent in experience.
* Excellent customer service skills
* Experience working in a fast paced environment.
* Attention to detail and ability to multitask to deadlines.
* Demonstrated ability to develop and maintain positive work relationships.
* Excellent written and verbal communication skills.
* Familiarity with computer software to include: Microsoft Outlook, Word, and Excel.
* Strong organizational skills.
What We Offer:
* Competitive Salary
* 401K Retirement Plan
* Paid Holidays
* Paid Vacation
* Medical and Dental Insurance
* Short-Term and Long-Term Disability Insurance
* Education Reimbursement Program
* Life Insurance
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyDispatcher
Dispatcher job in Stuart, FL
Essential Duties and Responsibilities:
Develop customer-focused, cost-effective solutions for reactive delivery requests using route planning software, mapping tools, and local area knowledge.
Provide customers with real-time updates and estimated times of arrival (ETA) during the planning process.
Maintain accurate and timely updates in JDE Enterprise One Case Management.
Assist in implementing and maintaining route and schedule changes.
Analyze and review routes to ensure efficiency and adequate resource allocation for excellent service delivery.
Collaborate with the dispatch management team to develop tailored solutions for remote or special customer requirements.
Ensure reporting systems are updated and maintained accurately and promptly.
Monitor daily delivery routes for compliance with routing solutions and resolve issues as needed.
Maintain constant communication with drivers to ensure routes are practical and manageable. Audit compliance, address concerns, and implement corrective actions when necessary.
Re-optimize routes affected by reactive customer requests using cost-effective strategies.
Analyze updates to customer delivery requirements and their impact on routing systems.
Qualifications:
Minimum 1+ years of experience using dispatch/routing management software (e.g., Ortec, Roadnet, JDE Enterprise One).
At least 1+ years of experience in managing a multi-stop dispatch environment and overseeing driver route compliance.
Strong analytical skills with the ability to make cost-effective decisions while meeting customer needs.
Demonstrated commitment to a “safety-first” work environment.
Experience with mapping, route development, and auditing systems.
Proficiency in Microsoft Outlook, Excel, and Word; experience with MS Access preferred.
Familiarity with importing and exporting data from various systems.
Strong problem-solving skills, with a results-driven mindset and accountability for outcomes.
Ability to ensure compliance through effective communication, consistent follow-up, and detailed reporting.
Experience with pressurized systems and high-pressure cylinder delivery.
Education:
High School Diploma or GED required.
Preferred Experience:
3+ years of work experience, including customer support, with strong communication and critical-thinking skills.
Dispatching experience is a plus.
Flexibility to work various shifts, overtime, and adapt to changing schedules as needed.
NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Service Dispatcher
Dispatcher job in West Palm Beach, FL
Duties include assisting customers on the phone and through email, as well as assisting with the administrative needs and operations of the Service Department. Qualified candidates will have strong organizational skills with the ability to communicate with our customers and team in a positive manner. This is a high volume, fast-paced position where the ideal candidate will be accustomed to working in high pressure jobs.
Daily duties include but not limited to:
Recording of vendor and sublet invoices, categorizing to appropriate repair order or cost category
Receiving of parts inventory and stocking of parts
Assisting customers on the phone and through email with their various service needs
Writing Repair Orders, scheduling service appointments, billing and electronic filing
Communicating with customers on the status of their repair or service, including ready to pick uP
Qualifications:
Ability to work in a fast paced team environment is essential
Strong interpersonal and communication skills
General understanding and interest in automotive dealership operations
Ability to understand what customers are looking for and communicate effectively with them
Excellent time management and organizational skills in order to keep up with a demanding schedule
Experience in customer facing administrative roles with a high attention to detail and organization
WHAT WE OFFER:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid Time Off
Paid Group Term Life Insurance
Supplemental Personal Accident Insurance
SCHEDULE:
8-hour shift
Weekend availability
LICENSES:
Must maintain a valid in-state Driver's License and be considered insurable with the dealerships insurance policy.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Sit and/or stand interchangeably throughout the day.
Sit and/or stand for long periods at a time.
Use hands, fingers and arms continually, frequently and throughout the day.
Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.
Pick-up, lift and carry items that may exceed 50 pounds.
Operate and drive vehicles or equipment in a safe manner.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Auto-ApplySERVICE DISPATCHER
Dispatcher job in West Palm Beach, FL
Duties include assisting customers on the phone and through email, as well as assisting with the administrative needs and operations of the Service Department. Qualified candidates will have strong organizational skills with the ability to communicate with our customers and team in a positive manner. This is a high volume, fast-paced position where the ideal candidate will be accustomed to working in high pressure jobs.
Daily duties include but not limited to:
* Recording of vendor and sublet invoices, categorizing to appropriate repair order or cost category
* Receiving of parts inventory and stocking of parts
* Assisting customers on the phone and through email with their various service needs
* Writing Repair Orders, scheduling service appointments, billing and electronic filing
* Communicating with customers on the status of their repair or service, including ready to pick uP
Qualifications:
* Ability to work in a fast paced team environment is essential
* Strong interpersonal and communication skills
* General understanding and interest in automotive dealership operations
* Ability to understand what customers are looking for and communicate effectively with them
* Excellent time management and organizational skills in order to keep up with a demanding schedule
* Experience in customer facing administrative roles with a high attention to detail and organization
WHAT WE OFFER:
* 401(k)
* Dental insurance
* Health insurance
* Vision insurance
* Paid Time Off
* Paid Group Term Life Insurance
* Supplemental Personal Accident Insurance
SCHEDULE:
* 8-hour shift
* Weekend availability
LICENSES:
* Must maintain a valid in-state Driver's License and be considered insurable with the dealerships insurance policy.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* Sit and/or stand interchangeably throughout the day.
* Sit and/or stand for long periods at a time.
* Use hands, fingers and arms continually, frequently and throughout the day.
* Bend, crouch, crawl, stoop and kneel continually, frequently and throughout the day.
* Pick-up, lift and carry items that may exceed 50 pounds.
* Operate and drive vehicles or equipment in a safe manner.
* Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
DISPATCHER
Dispatcher job in Boca Raton, FL
Job Description
Respond to emergency alarms Be a lifeline to customers Dispatch the authorities (PD/FD/MD) Answer in-bound phone calls Resolve customer issues or concerns Qualifications and Skills Clear, articulate, and professional telephone voice and etiquette
Excellent attendance required
Excellent customer service skills
High school diploma / equivalent
Basic computer knowledge
Comfortable in a fast-paced environment
Ability to multitask
Requires a successful background check and drug screen testing
Work Remotely: No
As part of your application, be sure to complete the Experience and Education sections in your personal profile in the Talent Community OR upload a resume that includes this information. We will be unable to review your application without these details.
Dispatcher
Dispatcher job in Fort Lauderdale, FL
Job Description
Now Hiring: Dispatcher | Help Keep Our Resort Operations Running Smoothly!
Are you highly organized, calm under pressure, and great at keeping communication flowing? Do you enjoy being at the center of operations-making sure the right people get the right information at the right time? If so, we'd love to meet you!
We're looking for a Dispatcher to support our Facilities and Resort Operations teams. In this role, you'll coordinate daily maintenance work orders, communicate across departments, and help ensure fast, efficient responses to guest needs. If you thrive in a dynamic, fast-paced environment, this is the role for you!
Location: 16461 Racquet Club Rd, Weston, FL 33326
Pay Rate: $16/hr
Shifts: AM and PM Shifts, includes a weekend shift
What You'll Do:
Assign and distribute daily maintenance work orders to technicians and field staff
Assist leadership teams in creating daily and weekly technician assignments and maintenance boards
Provide friendly, professional support to guests and team members
Monitor work orders and report delays or unresolved tasks to management
Answer and dispatch phone and radio communications clearly and professionally
Manage key distribution for staff and vendors
Prepare and deliver daily operational reports
Support office tasks such as printing materials, laminating signage, and updating unit phone plates
Assist with opening/closing procedures and help manage out-of-service room statuses
Communicate effectively with upper management to maintain smooth operations
Respond to emergencies and support high-volume periods as needed
Collaborate closely with housekeeping, maintenance, and other departments
Attend required meetings and follow company policies and procedures
Perform additional duties as assigned
What We're Looking For:
Strong attention to detail and accuracy in following procedures
Excellent communication and teamwork skills
Ability to interpret basic data and recognize trends
Comfortable working independently in a fast-paced, service-focused environment
Proficiency in Microsoft Office and basic inspection/feedback tools
Bilingual ability strongly preferred
Strong multitasking and organizational skills
Experience & Education:
High School Diploma or GED required
At least 1 year of hospitality experience preferred (resort/timeshare experience a plus)
Experience in dispatching, maintenance coordination, or housekeeping support is highly desirable
Strong phone, radio, and in-person communication skills
Why You'll Love This Role:
Be the central hub that keeps resort operations running efficiently
Work closely with multiple departments and leadership teams
Grow your skills in communication, coordination, and resort operations
Customer service/Dispatcher in a busy plumbing company
Dispatcher job in West Palm Beach, FL
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Competitive Compensation
Paid Time Off
Holiday Pay
Job SummaryWe are seeking a professional and skilled Dispatcher to join our team in a fast paced plumbing service company. In this role, you will be answering multiple hone lines, scheduling service calls for customers, dealing with our service technicians out in the filed. Must be knowledgeable of permitting for building departments in our area. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
Receive inbound calls
Collect and document information from callers
Prioritize calls according to the level of urgency
Schedule service calls on our dispatching platform
Collections for Account Receivables
Tracking of our service technicians
Qualifications
High school diploma/GED
Previous experience as a Dispatcher or in a similar position
Excellent typing and data entry skills
Able to handle multiple phone lines
Strong verbal and written communication skills
Highly organized with the ability to multitask and prioritize projects
Ability to work well under pressure
Auto-ApplyDispatcher - Overnight Shift
Dispatcher job in Pompano Beach, FL
$1,500 Sign on Bonus in State and $2,500 Sign on Bonus Out of State We are looking for a professional and reliable dispatcher to join our team and act as the company's first point of contact for emergency and non-emergency calls. In this position you will be in charge of maintaining call logs, monitoring routes, transferring messages, and directing tow truck drivers. Essential Duties
Provide customer service excellence with each and every call.
Politely answer emergency and non-emergency calls and document important information.
Respond to any issues and follow-up by coordinating with the appropriate departments or field units.
Operate and manage a multi-line telephone console system.
Direct tow truck drivers to appropriate locations according to predetermined schedules, customer requests or immediate needs and supervise the routes when needed.
Prioritize and organize calls according to urgency.
Providing customers with pricing information and respond to any queries they may have.
Process customer payments.
Maintaining records pertaining to work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information organized and easily accessible for supervisor.
Other duties as assigned.
Qualifications, Education, Experience
HS Diploma or equivalent
Excellent communication and interpersonal skills.
Ability to answer multiple phone calls in a busy setting.
Ability to have a professional demeaner and phone etiquette.
Ability to address problems and requests by transmitting information or providing solutions to the team.
Ability to read and write in English. Bilingual is a plus (Spanish)
Accurate data entry.
Computer literate.
Knowledge of Tow book software a plus!
Physical Requirements
Ability to clearly communicate both orally and in writing on a telephone and on a computer for extended periods. Routinely requires sitting at a desk and viewing a display screen for extended periods. Ability to access, input, and retrieve information from a computer or other electronic device. Routinely requires moderate (up to 40 pounds) lifting and carrying. Routinely requires walking, standing, sitting, kneeling, stooping, reaching up, twisting, and bending. Good hearing and vision required. Benefits Offered:
Two medical plans
Two dental plans
Vision
Employer paid Life and AD&D
Voluntary Insurance plans
401(k) Plan
Short Term Disability
Long Term Disability
Holiday Pay
Employee Assistance Program
Sign on Bonus
Employee Referral Bonus
EEOC Policy Statement - Guardian Fleet Services is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications. We encourage all qualified applicants to apply. ****************************
Local Dispatcher
Dispatcher job in Deerfield Beach, FL
Why Choose Suddath to “Move” your Career to the Next Level?
At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
What We Offer!
A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
Paid Time Off (PTO) and paid company holidays
A tuition reimbursement plan where employees are encouraged to continue their education and development
For more information on our benefit offerings, please visit ********************************** and scroll down to view our employee benefits.
Major Goal: To provide for on-time, safe, and high-quality completion of all service commitments of the company, while maintaining financial margins.
Job Summary: The Dispatcher is responsible for the daily scheduling of production activity. The Dispatcher plans the assignments of personnel and equipment to complete orders and warehouse work, and plans the order and routing of jobs and crew to comply with customer commitments, safety, and efficiency. The Dispatcher has direct contact with production crew members; daily handing out and reviewing their job assignments. The Dispatcher is also the front-line supervisor for production crew members.
Essential Duties and Responsibilities:
Safety and Compliance:
Assure that safety is the number one priority for all personnel, above all other goals and objectives
Continuously monitor driver hours of service availability and schedule to available hours
Work in cooperation with the Safety Manager to schedule employees and contractors for recommended training, and in recognition of phased discipline as well as remedial action required by safety policies
Communicate yearly goals for driving safety, work comp injury prevention, and property damage prevention
Work within the “See something, say something” environment to comply with and enforce all safety regulations and policies of the company
Insure compliance with governmental regulations, licensing and permitting, and administrative policies and procedures
Timely act on the recommendations of the Safety Manager or branch ASR with resources, decisions, root cause or accident investigations, and elevation of issues.
Assure compliance with policies and procedures for facility and vehicle security, including end of day checks, and monitor them for completion.
Quality and Capacity:
Schedule jobs, crews, equipment, and routing to meet all customer commitments with a realistic plan. Complete scheduling with enough time left in the work day for Coordinators to communicate start times with customers for all business lines.
Maintain the Day Page in real time in the move management system; currently Mover's Suite
Daily communicate with Coordinators scheduled job start times
Update Coordinators in real time of any changes to the schedule that impact customer commitments, whether affecting the actual service or the time services are performed
Insure all service related activities are performed to the highest level possible in accordance with company and van line standards and best practices.
Confirm that all crew members have currently valid criminal background check clearance, (CBC/CID), whether assigning the crew to a Suddath serviced order, or assigning to a non-Suddath Van Operator.
Assure that all production crew and contractors have completed the Quality Labor Training program
Assist in communicating goals and results for standards 3, 4, and 5, (packing, loading, unloading), from the Unigroup quality surveys.
Insure that all service commitments are met by utilizing best practices, maintaining staff of adequate size and training, and maintaining equipment to be available as needed.
Coordinate with the Quality Assurance Manager and Claims Manager in the areas of training, continuous improvement, and corrective action
Maintain adequate inventories of material and supplies to avoid service failures due to out of stock items.
Maintain rolling stock, material handling equipment, and moving equipment to eliminate service failures whether from breakdown or unavailability
Assure that job paperwork is complete and processed in a timely manner
Profitability:
Daily monitor the labor time-keeping system for accuracy of time worked, correct job assignments, and minimization of overtime expense
Assure that scheduled and preventive maintenance of equipment, (rolling stock, material handling, and moving equipment), gets completed to minimize down time, rental costs, and the extra expenses of breakdowns
Assign work crews within productivity standards for loading, unloading, packing, and warehousing functions
Monitor productivity of production crews against goals
Participate in job costing to improve gross margins
Assure that job paperwork is complete and processed in a timely manner to aid in the billing process
Capacity Expansion:
Responsible for recruiting, hiring, training, performance reviews, retention and termination of service crew, including movers, helpers, packers, local drivers, and warehouse employees.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associate Degree (A.A.) from an accredited college or university; or five to seven years related experience and/or training in transportation or moving & storage; or equivalent combination of education and experience.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Office suite, ability to learn and effectively use move management software, timekeeping and other software applications used in the daily performance of job duties.
Certificates and Licenses:
No certifications needed.
Supervisory Responsibilities:
This job requires giving work direction to production crew members, including movers, packers, warehousemen, local drivers, installers and others. The job may require supervising production employees.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and taste or smell. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyService Dispatcher
Dispatcher job in Pompano Beach, FL
The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits
Medical Insurance
Dental Insurance
401K retirement
Competitive Compensation
Year-Round Work
Drug Free Workplace
Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include:
Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals.
Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians.
Maintaining a working relationship with account's to build the customer base.
Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives.
Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Department Manager.
Performing related staff-level duties as directed by the Department Manager.
Job Qualifications:
Proven experience in a customer service environment preferably in HVACR contracting or building services industry.
Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field.
Basic knowledge of HVACR technology is a plus.
Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls.
Skill and ability to sell service jobs and service contracts, in a letter, and on the phone.
Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers.
Current (state) driver's license.
Compensation: $16.00 - $19.00 per hour
There are many exciting options for a career in HVACR waiting to be explored.
If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!
Auto-ApplyDispatch Supervisor TowBoatU.S. Ft. Lauderdale
Dispatcher job in Pompano Beach, FL
Job DescriptionTowBoatU.S. Ft. Lauderdale is seeking a Dispatch Supervisor to lead our fast-paced marine operations team. This leadership role offers growth potential and requires strong organizational and communication skills. Responsibilities include:
Leading, mentoring, and training dispatchers
Managing scheduling, incident reports, and invoicing
Ensuring accuracy in duty logs, Customs documentation, and Dispatch Manager tracking
Recruiting and onboarding new dispatchers
Supporting membership sales and working closely with management
Qualifications:
Prior leadership or supervisory experience preferred
Strong organizational and mentoring skills
Ability to adapt to changing operational needs
Flexibility to work weekends, holidays, and support 24/7 operations
Join a team that lives by our core values: Flexibility, Trustworthiness, Positive Attitude, Attention to Detail, Clear Communication, and Doing the Right Thing
Dump Truck Dispatcher
Dispatcher job in Port Saint Lucie, FL
Our team is growing, and we're looking for our next problem-solving dispatcher. We're looking for an organized trucking dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling customer requests and complaints. You'll also communicate with field units and customers using two-way radios, telephones, and messaging apps. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today!
Mandatory 3+ years of dispatching experience in construction or dump trucking field
Exceptional communication, organizational, interpersonal, and customer service skills
Experience working with people under stressful and dynamic conditions while maintaining a positive mindset
Confidence in being able to implement a positive customer journey
Overnight Communications Operator (PBX)
Dispatcher job in Fort Lauderdale, FL
Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.
Job Description
Opening Fall 2025, the Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel will also have over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views.
The PBX Operator is responsible for professionally answering and directing all internal and external calls, handling guest requests, and ensuring timely communication between hotel departments. This role is essential in creating a positive first impression, maintaining efficient communication, and delivering courteous, accurate, and timely service to all guests and associates.
Responsibilities
Effectively utilize the phone, push-to-talk radios, and alarm systems in the Ideal Services area.
Maintain familiarity with all systems and equipment related to Ideal Services.
Be familiar with parking procedures.
When required, accurately take In-Room Dining orders and enter them into the MICROS POS system.
Handle guest scenarios and follow up on all guest requests and concerns, adhering to the service recovery process.
Be thoroughly knowledgeable of all Ideal Services/PBX Moments of Service scenarios and execute them according to standard.
Protect confidential guest information and guest room key access in accordance with Front Office SOPs.
Be generally familiar with check-in and check-out procedures and verbiage.
Be familiar with all hotel rate plans, rate codes, and reservation procedures.
Maintain strong knowledge of all hotel amenities.
Be well-informed about all hotel facilities and hours of operation.
Be familiar with the prices of all hotel amenities and items offered.
Understand the inter-relationship between different departments (Front Desk, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering, and Purchasing).
Be familiar with local attractions and businesses.
Pass on appropriate messages to the correct person in a timely and professional manner.
Be knowledgeable about all reservation special packages.
Answer the phone and push-to-talk radio with a smile in your voice, greeting both internal and external guests warmly while meeting all reasonable requests.
Direct phone calls to the appropriate personnel.
Maintain communication with associates from other departments to ensure timely and accurate delivery of guest requests.
Perform other duties and special projects as assigned by the management team.
Personally address general guest questions and concerns that do not require management attention before transferring calls to others.
Respond effectively to emergency situations and system alarms, maintaining a calm composure, contacting appropriate management, and following established procedures.
Enter alerts accurately and promptly into Opera and Synergy, and follow up with affected departments to ensure timely resolution.
Track and personally deliver wake-up calls in a professional and courteous manner.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete all required safety training and certifications.
Adhere to all company policies and procedures; maintain a clean uniform and professional appearance; maintain confidentiality of proprietary information; and protect company assets.
Qualifications
QUALIFICATIONS:
Prior customer service experience required.
Strong communication, computer, and organizational skills.
Excellent customer service and problem-solving abilities.
Maintain a professional business appearance, attitude, and performance.
Must be able to work a variety of shifts, including weekends and holidays.
Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance.
Ability to stand, walk, or sit for extended periods or for an entire work shift.
Perform repetitive motions, including use of telephone and computer, for extended periods or for an entire shift.
ENVIRONMENT & POSITION ANALYSIS:
Stand, walk or sit for an extended period or for an entire work shift.
Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
TOOLS & EQUIPMENT:
Desktop computer (Opera, Alice, SALTO, Synergy, Windows, Microsoft Office), printer, telephone, copier, fax machine
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Auto-Apply