Dispatcher jobs in Parma, OH - 34 jobs

KIA of Streetsboro is seeking a Dispatcher for our growing Service Department! We are seeking an individual who will provide excellent customer service to our customers in a fast paced environment. Responsibilities: The Automotive Dispatcher is responsible for the flow of vehicles in and out of the facility. This individual will understand the time and labor commitments required for each service and route your vehicle to the appropriate technicians on staff who can perform these repairs. Dispatchers are expected to be capable of keeping an even flow of work throughout the day the dealership. Qualifications: Must be able to manage in a fast - paced work environment Knowledge of automobiles Strong written & verbal communication skills Positive attitude High aptitude for problem solving Attention to detail 5 years of Automotive/Dealership customer service experience

This position serves as a working supervisor, augmenting call taking and dispatch functions. Supervisors direct and supervise subordinate staff. Supervision includes, but is not limited to, assigning and delegating work projects, scheduling employees to ensure proper staffing levels are maintained and performance management, including evaluating work performance, coaching, mentoring, and implementing corrective action for performance and conduct issues.Supervisory responsibilities include not only general supervision of specific assigned employees, but also daily oversight of any dispatcher's work performed on a supervisor's shift. Supervisors provide technical assistance to staff, training, and major job reassignment to the Deputy Director of Operations. Supervisors work under the general supervision of the Deputy Director of Operations, who makes assignments by defining objectives, priorities and deadlines and assists with unusual situations or events with no clear precedent. Supervisors plan and carry out work independently and are expected to resolve problems in accordance with instructions, policies, procedures, and applicable laws and regulations. Required Qualifications Minimum Qualifications: Must be at least 18 years or older. Must be able to legally work in the United States. Ability to work all days and hours. Must possess a valid driver license. Ability to pass all required job selection and training processes to include a comprehensive background investigation (any felony conviction is disqualifying); post-offer medical processes; psychological evaluation; and extensive on-the-job training. Education and Experience: Any combination of education and experience that provides the applicant with the knowledge, skills and ability required to successfully perform the essential functions of the job. At least two years of experience as a supervisor or Lead within a 911 communications center preferred. At least five (5) years progressively responsible communications dispatching experience in a comparable public safety communication center. Proficiency with the State laws and regulations, equipment and programs utilized by Summit ECC is preferred. Active in a committee, project or role that includes the ability to demonstrate strong decision-making skills, excellent interpersonal communication, and conflict resolution. At least two years of experience as a Certified Training Officer within a 911 communications center preferred. Demonstrate ability to coach, mentor, train and evaluate staff. Excellent interpersonal communication skills - address and resolve interpersonal conflicts and operational issues with approach to "what is right," not "who is right." Experience and behavior that has demonstrated: Leadership - direct, motivate, mentor and coach staff. Integrity - leads by example in their conduct, ethics and behavior and exemplifies Agency values. Team building - bring staff (on all shifts) together positively; resolve or redirect negativity; help group move forward positively to reach team goals even if there are differing opinions. Teamwork - contribute positively, take initiative and responsibility among peers. Forward-Thinking - look for innovative ways to solve-problems or improve processes. Knowledge, Skills, and Abilities Knowledge of: Current techniques, policies, and procedures of a Public Safety communications center. Public Safety computer systems and programs to include computer aided dispatch (CAD), enhanced 911 (ANI/ALI), and automatic vehicle location (AVL) programs. Summit County geography, to include locations and boundaries of all cities and townships; location of all major highways, streets, and landmarks; addressing systems (i.e., streets, avenues, odd/even addresses, etc.) used for each jurisdiction. Rules and regulations of the Federal Communications Commission (FCC) radio systems. Principles and practices of effective supervision. Effective interpersonal communication methods and techniques, including conflict resolution and general mediation techniques. Ability to: Perform the essential job functions of a supervisor described above. Plan, coordinate, direct, and accomplish the activities of dispatch staff. Evaluate and monitor staff performance and conduct; provide positive feedback and constructive criticism as appropriate; and identify and recommend improvement, discuss concerns with SECC Deputy Director of Operations and/or Director. Assess the abilities of staff to perform job responsibilities while on duty, including but not limited to, monitoring for early warning indicators; react appropriately to staff's needs in emergency and routine situations. Follow/create policies and procedures for filling overtime, proper notification for equipment failures or after hour call outs for radio, computer, phone, or other technical problems. Understand and apply supervisory guidelines, policies/directives, or procedures in diverse situations. Explain and disseminate job responsibilities, priorities, and procedures to staff. Apply a high level of initiative, discretion, and judgement. Develop and maintain effective working relationships with assigned staff, public, co-workers, supervisors, managers, user stakeholders and officials of outside jurisdictions, departments, or agencies. Accurately dispatch public safety personnel and equipment quickly and efficiently. Perform under stressful or emotional conditions. Work any assigned shift, to include day, afternoon, or nights and work all days of the week, to include weekends and holidays. Job Duties Must be able to perform the following essential job functions with or without reasonable accommodation: Perform all the essential functions of the Telecommunicator job description. Supervise Dispatch personnel and plan work assignments to ensure the SECC service and production expectations are achieved. Evaluate shift operations through personal observation of telecommunicators and recommend improvements or modifications to work practices and employee performance as appropriate. Develop staffing detail for daily SECC dispatch operations and approve employee timesheets. Coordinate and conduct yearly bidding of shifts, vacation, and other requested time off for SECC telecommunicators. Conduct employee evaluations .Review, investigate, and resolve internal and external complaints or problems. Identify performance or conduct issues and implement basic corrective actions to include oral counseling, oral warnings, discuss need for further corrective action with the Deputy Director of Operations and Director. Coordinate major incidents to ensure that proper notifications are made; assist in call handling, if necessary, and coordinate with Incident Command or the Duty Officer. Practice awareness of employee actions and behavior for signs of stress, coping, and general emotional well-being; specifically, during or any time after high stress and major incidents. Respond to law enforcement requests for information, monitor several public safety authorities to coordinate dispatching of services between two or more agencies. Ensure technical equipment is properly maintained, regularly serviced and functional. Review Police/Fire/EMS calls for compliance to protocol, citizen evaluation surveys, etc. Complete a variety of reports and correspondence relating to dispatch activities in a timely manner, such as investigations, inquiries, or preparation of documents for court purposes including CAD reports, ANI/ALI reports, etc. In the event of evacuation of the Summit ECC, transfer operations to and set up the Dispatch Operations back-up center. Participate on partner agency committees and working groups, as assigned. Provide support and mentorship to trainer/trainee teams with bi-weekly observations, one-on-one expectation outline, and document trainee/trainer performance, in collaboration with the SECC Training Officer. Work assigned overtime as needed. Perform other related tasks and duties, as required. Work Location: Summit Emergency Communications Center, 630 North Avenue, Tallmadge, OH 44278 Work Schedule: 24/7 Operations/Hours Will Vary Pre-Employment Testing Requirements: Pre-employment Drug and Alcohol Testing, Criminal Background Check Position : 745479002 Code : 20267400-1 Type : INTERNAL & EXTERNAL Group : SARCOG CLA Job Family : TELECOMMUNICATIONS Posting Start : 01/16/2026 Posting End : 01/30/2026 Details : Click here for more info HOURLY RATE RANGE: $37.10-$38.22

To be a team member at Conrad's Tire Express & Total Car Care you must be dedicated to supporting the company's mission, vision, and values. OUR MISSION: To be the leader in the automotive tire and service aftermarket industry in every market that we operate in providing premier service to our guests. POSITION TITLE: Dispatcher CLASSIFICATION: Operations POSITION OVERVIEW: Conrad's Tire Express & Total Car Care was founded in 1969 and joined Dobbs Tire and Auto Centers, a St. Louis based company, in 2025. Together, their Driven by Dobbs family of brands are growing. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work. Conrads is seeking a Wholesale Driver. The Wholesale Driver is responsible for providing exceptional customer service by safely transporting customers and vehicles as needed. This role ensures company vehicles are operated in compliance with all safety procedures and maintained in clean, working condition. The Shuttle Driver also assists with daily shop and facility needs, including picking up parts, delivering tires, and handling other deliveries from vendors. Additional responsibilities include organizing tire inventory, stocking supplies, and performing routine housekeeping tasks such as cleaning restrooms, maintaining the showroom, removing snow from entryways, and emptying trash. Attention to safety, professionalism, and customer satisfaction are essential to success in this role. ROLES AND RESPONSIBILITIES: * Coordinate and dispatch delivery routes to ensure efficient, timely, and accurate order fulfillment. * Deliver exceptional customer service by assisting with deliveries, answering inquiries, and helping customers load tires and parts. * Process and manage all delivery-related paperwork, including buy-outs, invoices, returns, order credits, and purchase orders. * Support warehouse operations by pulling parts, staging products, loading trucks, and maintaining organized delivery zones. * Monitor delivery schedules, assign routes, track labor hours, and assist with deposits, mail, and end-of-day vehicle inspections. * Maintain a safe and clean work environment, ensuring all tools, vehicles, and equipment are used properly and kept in good condition. * Perform physically demanding tasks, including lifting and moving tires (up to 50 lbs), climbing, bending, and sorting inventory daily. * Provide on-demand support for shipping, receiving, and other operational tasks as needed. SUCCESS FACTORS: * A strong belief in safety- Being Safe 100% of the time is the expectation * Alignment with company mission, vision, and values * Strong work ethic with a commitment to results * Strong team player with the ability to adapt to diverse team members * Ability to perform in a fast paced/high volume environment * Excellent verbal and written communication skills * A high level of time management, accountability, and prioritization skills * Ability to be organized, problem solve, and be solution oriented * Self-motivated, goal- oriented, and driven to accomplish department goals * Strong critical thinker with a high level of attention to detail * Highly-customer centric and master relationship builder * Maintains a professional, can-do approach even in physically demanding or fast-paced situations. * Maintains vehicle cleanliness, safety standards, and accurate delivery documentation. WORK ENVIRONMENT: * Fast-paced automotive service environment. * Frequent exposure to varying temperatures due to the nature of the work and shop conditions. * Regular contact with automotive chemicals, including solvents, lubricants, and fluids used in vehicle maintenance and repair. * Extended periods of standing, bending, and lifting tires or equipment. * Requires adherence to all safety procedures and proper use of personal protective equipment (PPE). * Involves teamwork, reliability, and effective communication to maintain a safe and efficient workplace. * Attention to detail and a commitment to quality service are essential for success. EXPERIENCE AND EDUCATION: * 3+ months of experience in a Dispatcher position. * Automotive repair industry preferred * Valid Drivers' License Conrad's Tire Express & Total Car Care is an equal opportunity employer. All candidates agree to complete a selection assessment and pre-employment screenings.

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION Switchboard Operator MAIN FUNCTION: Answers switchboard to relay all interoffice, incoming and outgoing phone calls; operates pager systems for authorized personnel; answers Medic Alert and Doctor's Registry phone systems; handles overhead paging for code blue, fire, and other emergency situations. RESPONSIBLE TO: Telecommunications Specialist & Switchboard Supervisor MUST HAVE REQUIREMENTS High School diploma or GED. No written disciplinary action within the last 12 months. Computer experience, Word Processing, Windows. PREFERRED ATTRIBUTES: Previous business office and switchboard experience. Demonstrated effective oral communication skills. 911 dispatcher experience Contact/Call Center experience Duties and Responsibilities: Operations: Follows Appropriate Service Standards while performing and documenting the check list per shift and written policies Maintains Operator Console, and Code instructions per guidance from the Life Safety Committee Pages authorized personnel according to established procedures. Answers, prioritize and document Medical Alert calls Performs paging for emergency situations, such as, fire, code blue and other disaster codes. Documents actions in detail. Functions in professional manner, prioritizing critical communications in a calm demeanor. Prepares outgoing mail by stamping, bundling, and certifying when appropriate. Prepares daily on-call lists and Doctor's Registry lists. Updates as indicated throughout day. Processes patient valuables according to procedure Maintains time sheet in regard to vacation, sick and personal time. Submits corrections for missed punches. Communication: Maintains awareness of verbal / non-verbal communication in interactions with staff, other departments, customers, physicians, patients and families. Models effective communication and professionalism in all interactions with switchboard staff and hospital departments. Demonstrates empathy and understanding in communication of issues with customers. Properly utilize chain of command for all issues beyond capability Maintains patient and staff confidentiality in all communication interactions written, verbal, electronic and digital. Maintains documentation and logs to ensure that accurate information is available to staff and customers. Customer Service: Displays positive attitude. Treats others with honesty and respect. Speaks positively in all customer interactions internal and external. Develop positive relationships with other departments to foster patient satisfaction. Promotes a positive team culture focused on reliability, courtesy, and service excellence in all switchboard interactions. Performs other duties as necessary or as requested by the Telecommunications Specialist & Switchboard Supervisor.

We are looking for a full-time employee to join our team at our Cleveland-Hopkins International Airport location. As an important part of our team, you will be dispatching jobs to technicians as well provide administrative and office support to multiple supervisors. Basic duties include (but not limited): -Answering incoming phone calls and direct to, or dispatch, the appropriate personnel. -Write basic letters, memos, and correspondence. -Create and/or modify management reports. -Data Entry Requirements: -Must be proficient with computers and software packages such as MS Office -Great communication skills -Customer service skills -Ability to multi-task and problem solve Shift Schedule: Sun, Mon, Tues (3am-11:30am) Wed & Thurs (1:30pm-10:00pm) Off Friday and Saturday Benefits: 401K, Medical, Vision, Dental, and Life Insurance Vacation, Holiday, and Sick Pay Requirements Must be able to communicate clearly, efficiently and effectively Must have excellent customer service skills Must be able to work with a sense of urgency Must be able to multi-task and problem solve

Intralot, Inc . is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs RESPONSIBILITES Track technician location to determine most efficient trouble and installation assignment Analyze, evaluate, and report traffic and performance data. Provide technical support to customers and call center personnel Dispatch FST based on retailer service requests Prioritize calls according to urgency and importance Use phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about requests, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information REQUIREMENTS High School diploma required. Associate's degree desired. 1-3 years relevant working experience Candidates should possess valid documentation to establish identity and U.S. employment eligibility. No sponsorship is available for this position In tralot offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability veteran's status, or any other status protected by applicable law.

USPack is a leading logistics provider custom built for the evolving needs of businesses in today's same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That's why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers' businesses. That's how we stay ahead. That's how we help our customers win. Find out more at: **************** At USPack, we know our people set us apart. And that's why we do everything we can to invest in them and help them grow every day.We don't put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We've built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! USPack's Benefits for Full Time positions include: • 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays USPack's Benefits for Part Time positions include: • 401(K) • Paid Sick Time The Dispatcher, (LS Tower) serves as a key liaison between customers, Independent Contractors (ICs), and internal departments, with a focus on ensuring exceptional service and supporting operational needs for Healthcare and Life Science clients. This position is responsible for handling inbound communications, processing delivery orders, assisting contractors, monitoring shipment activity, and maintaining documentation compliance in alignment with company standards. The role requires strong attention to detail, the ability to manage multiple priorities in a fast-paced environment, and proactive problem-solving skills to support the timely delivery of critical shipments To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Job Duties and Responsibilities - Customer and Contractor Support: Answer inbound calls from customers and Independent Contractors, ensuring accurate entry of information into company systems. Assist Independent Contractors with route completion issues, escalations, and general operational support needs. Build positive relationships with customers and contractors to strengthen service satisfaction and retention. Essential Job Duties and Responsibilities - Order Management and Dispatch Coordination: Process routed, on-demand, and special delivery orders in accordance with established standards and procedures. Evaluate feasibility of order fulfillment based on service requirements, customer needs, and operational constraints. Assign and dispatch deliveries, update dispatch boards, and monitor time-sensitive shipments to ensure service commitments are met. Essential Job Duties and Responsibilities - Administrative and Operational Support: Review and manage required documentation to ensure adherence to Client Operating Procedures (COPs) and Standard Operating Procedures (SOPs). Maintain and log Proof of Delivery (POD) documentation within required timeframes. Track shipments via GPS and proactively resolve delays or service interruptions. Conduct post-flight and trace investigations as needed to support continuous service improvement. Generate daily reports summarizing transportation issues and proposed corrective actions. Essential Job Duties and Responsibilities - Compliance, Documentation, and Reporting: Manage incoming emails, electronic filing, and system data related to customer and contractor records. Monitor external factors (e.g., weather events, civil unrest) that could impact operations and escalate to leadership when necessary. Knowledge/Skills/Abilities Requirements: Strong communication skills, both written and verbal, across all organizational levels. Exceptional attention to detail and accuracy in data entry and recordkeeping. Ability to prioritize tasks and work effectively in a high-volume, fast-paced environment. Strong critical thinking and problem-solving abilities. Ability to work independently as well as collaboratively within a team environment. Proficiency with Microsoft Office Suite (Excel, Word) and CRM/database systems. Ability to handle multiple priorities and meet deadlines under pressure. Bilingual (English-Spanish) preferred. Education/Experience/Certificates/Licenses Requirements: High school diploma required; Associate's Degree preferred. Minimum of 2-3 years' experience in customer service, call center operations, logistics, or administrative support roles. Experience in pharmaceutical delivery, clinical trials, aviation transport, or logistics preferred. Knowledge of aviation or airline networks is a plus. Training schedule: Monday through Friday 8:30am - 5pm Permanent schedule: Shift Days: Tuesday through Saturday OR Sunday through Thursday Shift Hours: 4pm to midnight ( Available to work extra hours, weekends, and holidays preferred .) Payrate: Up to $21 per hour At USPack, our values are at the heart of everything we do, every day. They're living breathing reminders of who we are, what we do and how we should treat those around us. They guide our actions, our interactions, and our decisions. They are what drive us. We are: Driven by integrity - We're driven by honesty, transparency, and trust. We know that actions speak louder than words. We hold ourselves to higher ethical standards that help build credibility and follow through on commitments. We believe that integrity isn't just a value, it's the compass that steers us toward success. Driven by a passion for service - We're driven by doing more, by empowering others to succeed. We're proactive problem solvers. We live for a challenge and we love to help. We go above and beyond. For us, service is more than a mindset, it's a way of life. It's our passion. Driven by collaboration - We're driven by common goals, common understanding and uncommon communication. We start on the same page and work side-by-side, building momentum and measurable progress at every step along a shared path to success. Driven by accountability - We're driven by a fierce sense of responsibility. We know the buck stops with us and we take that seriously. We hold ourselves accountable to our clients, to our environment and to each other. We don't just say it, we show it. We make it happen and we measure it. Driven by innovation - We're driven by what's now and what's next. For us it's about never settling for the status quo. It's about staying one step ahead and embracing change. It's about pushing forward through shared ideas, new approaches, and new solutions to achieve things never thought possible. If you'd like to join the USPack Services Team, fill out our online application, or reach out to our Recruiting Team for current job opportunities at: **************************

Benefits: 401(k) matching Competitive salary Health insurance Paid time off The Service Dispatcher reports to the Office Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. Benefits Paid Training Flexible Scheduling Competitive Compensation Year-Round Work Initiative, integrity, organizational, and supervisory skills are essential to achieving departmental and corporate goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with ENG Heating & Cooling, Inc. service technicians, suppliers, and service customers. Representative duties include: Scheduling service jobs taking into consideration the expected complexity of the job versus the experience and capabilities of available technicians. Being a main point of contact for incoming calls and assisting and directing customers to help resolve their needs in the form of troubleshooting, payment collections, dispatching, reviewing sales estimates and/or escalating to other staff for additional assistance. Overseeing warranty registration, documentation mailing, filing, safe record keeping and processing of payments. Maintaining a working relationship with other office staff on the collection of problem accounts, negotiating credit when applicable to build the customer base. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the appropriate leadership. Performing related staff-level duties as directed by the Office Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field, suppliers, and the hearing impaired. Be a self-starter and ability to work independently and as a team member. Preferred knowledge of CRM software. Proficient in computer skills, including Microsoft Office, online permit processing, and general office equipment. Basic knowledge of HVACR technology, including the ability to provide support, and even advice, to an on-site technician. Knowledge of HVACR-related terms, training, job-costing, marketing and sales. Skill and ability to sell service jobs and service contracts in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to all customers. Current (state) driver's license. Compensation: $20.00 - $24.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Service Dispatch Supervisor - Stanley Access Technologies, Cleveland, OH Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: Direct, remotely, the activities of 10-25 service technicians and possibly 1 dispatcher, share on call duties Oversee and develop processes and tools to drive productivity, efficiency and customer satisfaction that will maximize revenue, visiting new and existing customers a must. Meet or exceed region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc. Create an environment which achieves ultimate customer service/satisfaction while meeting/exceeding region targets. Form high performing teams and lead regional efforts to source, hire, train and develop talent. Provide leadership in setting and achieving Region goals in the profitable installation, maintenance and repair of Stanley products and the growth of the service direct customer base. Analyze, develop and implement systems and process productivity enhancements. Direct leadership of Service Technicians, Service Dispatcher, Warehouse personnel and administrative support. Participate actively and support all initiatives such as hiring, training and mentoring service technicians to drive efficiency. Model, foster and drive the Stanley values including Accountability, Respect, Integrity, Vision, Stretch, Boundaryless and Speed. Audit of all incoming work orders for accuracy i.e., Part numbers, Door ID's, Signatures, Customer Forms, PO numbers and NTE. Perform half day or full day ride along, evaluate work practices and safety equipment What You Need to Succeed: Bachelor's degree preferred, High School diploma required A valid state driver's license, without restrictions, is required for this position. A clean driving record Ability to work nights and/or weekends as necessary Proven track record of success Ability to work in a fast paced, chaotic environment Proven team builder and player Strong business acumen ( Drive productivity, P&L understanding, data analysis) Demonstrated communication skills Excellent team and interpersonal skills Strong detail orientation Strong computer skills ( Microsoft applications, Microsoft Dynamics365, Spreadsheets, word processing ) Additional Preferred Skills and Knowledge: Prior field sales or field service experience Prior experience with high involvement work teams Why Work for Us? Allegion is a Great Place to Grow your Career if: You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, “this is your business, run with it”. You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: Health, dental and vision insurance coverage, helping you “be safe, be healthy”. A commitment to your future with a 401K plan, offering a 6% company match and no vesting period Tuition Reimbursement Unlimited PTO Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. © Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Creating Peace of Mind by Pioneering Safety and Security At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world. Service Dispatch Supervisor - Stanley Access Technologies, Cleveland, OH Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. What You Will Do: * Direct, remotely, the activities of 10-25 service technicians and possibly 1 dispatcher, share on call duties * Oversee and develop processes and tools to drive productivity, efficiency and customer satisfaction that will maximize revenue, visiting new and existing customers a must. * Meet or exceed region service goals including incoming business, sales, expense/revenue ratio, service delivery, margin rates, inventory etc. * Create an environment which achieves ultimate customer service/satisfaction while meeting/exceeding region targets. * Form high performing teams and lead regional efforts to source, hire, train and develop talent. * Provide leadership in setting and achieving Region goals in the profitable installation, maintenance and repair of Stanley products and the growth of the service direct customer base. * Analyze, develop and implement systems and process productivity enhancements. * Direct leadership of Service Technicians, Service Dispatcher, Warehouse personnel and administrative support. * Participate actively and support all initiatives such as hiring, training and mentoring service technicians to drive efficiency. * Model, foster and drive the Stanley values including Accountability, Respect, Integrity, Vision, Stretch, Boundaryless and Speed. * Audit of all incoming work orders for accuracy i.e., Part numbers, Door ID's, Signatures, Customer Forms, PO numbers and NTE. * Perform half day or full day ride along, evaluate work practices and safety equipment What You Need to Succeed: * Bachelor's degree preferred, High School diploma required * A valid state driver's license, without restrictions, is required for this position. * A clean driving record * Ability to work nights and/or weekends as necessary * Proven track record of success * Ability to work in a fast paced, chaotic environment * Proven team builder and player * Strong business acumen ( Drive productivity, P&L understanding, data analysis) * Demonstrated communication skills * Excellent team and interpersonal skills * Strong detail orientation * Strong computer skills ( Microsoft applications, Microsoft Dynamics365, Spreadsheets, word processing ) Additional Preferred Skills and Knowledge: * Prior field sales or field service experience * Prior experience with high involvement work teams Why Work for Us? Allegion is a Great Place to Grow your Career if: * You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it". * You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us. * You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! * You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential. What You'll Get from Us: * Health, dental and vision insurance coverage, helping you "be safe, be healthy". * A commitment to your future with a 401K plan, offering a 6% company match and no vesting period * Tuition Reimbursement * Unlimited PTO * Employee Discounts through Perks at Work * Community involvement and opportunities to give back so you can "serve others, not yourself" * Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Apply Today! Join our team of experts today and help us make tomorrow's world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team. Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370 Allegion is an equal opportunity and affirmative action employer Privacy Policy

Job Description Applications Available: In person at Macedonia City Center - Police Dispatch (24 hours/day, 7 days/week), located at 9691 Valley View Road, Macedonia, Ohio 44056; Open Period for Accepting Applications: Completed applications (found HERE) accepted via e-mail, U.S. mail, or hand-delivery until position(s) are filled, or the City closes the application period. E-mail applications to *********************** Duties: Operating radio, answering and transmitting emergency (911) and non-emergency calls for Macedonia and several other communities for police, fire and rescue calls and computer data entry (CAD). Applicants must be willing to work shifts, including weekends and holidays. (Shift differential per hour: 3 p.m. - 11 p.m. = $1.00; 11 p.m. - 7 a.m. = $1.50). Salary Range: Subject to collective bargaining agreement, currently $24.57-$30.57/hour depending on prior comparable police & fire dispatch experience. Other benefits: hospitalization, dental & vision insurance, prescription coverage, paid vacation time, 15 sick days per year, 13 holidays per year, uniform allowance, and multi-jurisdictional bonus. Accrued time may be transferred. Minimum Qualifications: Applicants must be currently or within the past 12 months employed as a full-time Classified Civil Service Police, Fire & EMS Dispatcher. Applicants must hold current LEADS and EMD certifications. Experience with T.A.C. Cad system preferred but not required. Eligible candidate(s) are required to take psychological, physical and polygraph tests. Other tests drug screening (periodic drug screening during employment required) background check and personal interview with the appointing authority. Successful applicant required to be a non-smoker and remain a non-smoker for duration of employment. By order of the Macedonia Civil Service Commission / Equal Opportunity Employer Please read full description attached.

Position Title: Experienced Emergency Dispatcher Status: Full-time Classification: Non-Exempt Reports to: Police and/or Fire Chiefs/Director of Administration/Deputy Director of Administration This position involves the basic functions of Emergency Dispatch, focusing on the immediate information needs of the police and fire departments during daily operations and emergencies. North Canton Dispatch is committed to providing 24-hour telephone service for public information and routine/emergency assistance. Dispatch facilitates continuous communication with police/fire department members in the field via two-way radio capability. Essential Duties and Responsibilities: Handle incoming and transmitted communications. Document field activities, inquire and enter information into databases, and monitor video surveillance. Update the status and locations of field members. Notify supervisors of emergency activities. Follow established procedures for various scenarios. Receive and efficiently handle all communications, including 9-1-1 calls, distinguishing between emergency and non-emergency situations, as well as TDD/TTY equipment, radio communications, and other electronic sources. Maintain professional and efficient radio communications, adhering to FCC procedures. Address violations promptly. Document relevant information on calls for service or self-initiated activities, ensuring the safety of both members and citizens. Treat confidential information with utmost discretion, releasing it in accordance with the Protected Information Policy. Proficiency in obtaining accurate information, classifying, and prioritizing requests, and relaying critical information. Follow radio communication protocols to ensure professional and effective transmissions. Other Duties Receive and manage all incoming emergency and non-emergency calls for the Police and Fire Department. Dispatch appropriate responders based on the nature and urgency of the calls. Handle inquiries from walk-in traffic at the Dispatch window at all hours. Address emergencies and assist with various requests, including directions, bicycle licenses, and general information. Answer radio transmissions from Police Officers (North Canton & Walsh U PD), Fire Department, North Canton City Schools & St Paul's Emergency Radio, and Street Department/Utilities Channel. Monitor and respond to City Lift Alarms. Maintain address updates for residences and businesses. Update callout information, handle vacation/house check information, and manage fire permits. Enter all citations, written warnings, and arrests into the system. Process paperwork for court, gather records for subpoenas, and ensure officers receive subpoenas. Enter warrants, protection orders, stolen articles, missing persons, Amber Alerts, and immobilizations into the Law Enforcement Automated Data System (Leads). Process and record expungements. Send accident reports to the state and monthly domestic violence reports through OHLEAD. Prepare and take payments for City Wide Load Permits. Handle financial transactions, including processing parking tickets, online payments, and preparing deposits for Finance. Stock department forms and notify the Administrative Sergeant of re-ordering needs. Scan and file paperwork, compile records retention schedules, and manage information for parking permissions. Process record checks, reports for courts and the public, and log Canton Municipal Court dispositions. Test Knox Key for the Fire Department, conduct monthly and statewide tornado tests, and perform city panic alarm and fire alarm tests. Relay Bolos (Be On the Look Out) to officers via radio and CAD (Computer-Aided Dispatch). Coordinate with other departments for various needs, such as water emergencies, road maintenance, and deliveries. Occasionally accept payments for utilities or fines after hours. Respond to issues related to rentals and paging out WENS messages for street closings and emergencies. Monitor traffic cameras, City Hall cameras/parks, and maintain the pager list for Fire Department paging of call location information. Process and redact record requests and monitor phone systems to prevent disruptions. Manage emergency dispatch scheduling. Qualifications: High School Diploma or equivalent. Previous experience in emergency dispatch or related field preferred. Ability to handle high-pressure situations and make quick decisions. Strong communication and multitasking skills. Proficient in using computer systems and relevant software. Knowledge of legal and law enforcement procedures. Emergency Medical Dispatch (EMD) Certification is a plus; must be able to obtain/maintain EMD Certification. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position, activities, and requirements, Management reserves the right to modify, add, or remove duties and assign other duties as necessary that are a logical assignment to the position. The City of North Canton is an equal opportunity employer. Salary Description Per Union Contract Based on Years of Experience

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task. EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment. WORK CONTACT GROUP: Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Founded in 1973 on a dirt lot in Hebron, Ohio, RCD RV has since grown to be one of Ohio's leading RV dealerships & service centers with 3 locations outside of Columbus, Ohio. Our goal at RCD RV is simple - offer quality products that build valuable relationships while providing industry leading customer service. These goals are accomplished by a commitment from every employee to fulfill our mission statement, which is: At RCD RV Supercenter, we pledge to provide quality products and unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers, and community. We want dedicated individuals who are looking to join a company and build a lasting career. If you're interested in joining the RCD RV team, we encourage you to apply today! RCD RV offers a comprehensive benefits package that includes Medical, Dental, 401k, as well as Life insurance options, paid vacations and holidays. Our Service department is expanding its front lines and we're looking for a Shop Dispatcher to join our efforts! If you are energetic, a good mentor and willing to lend a helping hand- you're just what we are looking for! What's in it for you? When you join our team, you become part of the RCD family! It's more than a job- it's the opportunity to build a career, make a difference and be part of an exciting industry! Our Service department is the heartbeat of our company keeping families camping and creating life long memories. We are willing to train and develop an individual that will be the perfect fit for our team. The amount of experience in the RV industry is less important than having the qualities and skills of a successful Shop Forman. Responsibilities: Dispatch new repair orders to the proper technicians Consistently review and monitor existing and in process repairs. Quality control check each completed repair order before it leaves our shop. Have the personal initiative to stay up to date on relevant service knowledge, bulletins and other changes regarding new and existing products. Consistently and accurately complete and process all information for each repair order in a timely, consistent and accurate manner. Provide technical expertise, coaching and on the job training for beginner, intermediate and expert technicians to increase individual and team performance. Effectively interconnect and build a high preforming team of technicians eager to tackle any job to quickly get our customers back out on the road, making memories, & enjoying their RV Qualifications: Energy- bringing a good, positive energy to work with you everyday Hustle- our Service department is busy and our customers are waiting! Above & Beyond- Our team believes in going the extra mile for our customers Attitude- We believe in hard work and having fun while doing it! A positive and work-hard attitude will serve you well Passion- We are in the business or providing a lifestyle to those that are passionate about RVing. You need to share the passion for the products that we represent and be willing to go the extra mile for our customers Perks: RCD offers a comprehensive benefits package that includes medical, dental, vision, accident, life insurance options, PTO, paid holiday's, and a 401k with company match! Promote from within culture. Work schedule that allows for a life outside of work. 40 hour work weeks. Week off at Christmas RCD RV is a third generation family owned and operated business established in 1973. You'll be able to notice our family culture from the moment you walk in the door. Over 50% of our employees have been with RCD for over 9 years which means a more knowledgeable and experienced staff for our customers before and after the sale!

Job Description Job Title: Service Dispatcher Immediate Opening Wright Heating and Cooling, in Kent, OH, is a 4th-generation residential and commercial heating, ventilation, and air conditioning company serving Portage, Summit, Medina counties for over 70 years. As a result of our focus on customer service and unique work across many sectors, both residential and commercial, our business is growing, and with growth comes opportunities for those with the ambition to develop a sought-after career and history of interesting, rewarding work. A career at Wright Heating is not just a job but an opportunity to join a family of people who care about each other and care about their customers. What we offer our team members: Breakfast Team Meetings Career Advancement & Training Opportunities Vacation, 2 weeks accrued in the first year 401k with matching Pay Scale: $18-$26 based on experience Work Hours: 7:30am to 4:30pm, Monday through Friday, some overtime Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Reports to: Service Manager Required Qualifications: • Advanced customer service skills. • Ability to multi-task • Organized • Geographical knowledge of service area or map reading skills • Knowledge of industry is recommended but not required • Computer skills • High school diploma or general education degree (GED) • Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Daily Duties: • Take incoming customer calls. • Schedule and coordinate all service calls as calls are received. • Create dispatch ticket for all service calls. • Dispatch Service Technicians, one call at a time. • Dispatch Service Technicians from home to first call. • Debrief Service Technicians after completion of each call. • Respond to all messages left overnight. • Maintain the dispatch board / schedule. • Forecast workload for at least 2 - 3 days out • Contact customers with a "Parts Pending" status as parts are received for scheduling. • Follow up on all pending and recommended work with customer utilizing the pending work log. • Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals. • Help Service Manager with marketing issues as directed. • Order parts for special orders. • Forward list of parts used by technicians to warehouse for truck restock. • Update customer files as information is received from installation. (Extended warranties, equipment info, new customers, Birthday tickler file, etc.) • Type service contract proposals for new customers • Maintain on call schedule, to include 1st on call and standby technician • Maintain customer history files in database • File service orders • Prepare paperwork for all manufacture warranty parts • Facilitate return of warranty parts • Update service database from service ticket • Maintain service invoice log • Compare service timecards and work orders to service schedule. • Compare time cards to GPS Report • Check service time cards for accuracy • Pull checks and charge slips and compare to invoices. • Forward checks and payments to accounting. • Happy calls / customer surveys. • Calculate reporting information and enter into 8 For 10 database. • Other duties as assigned

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task. EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE: CPR for the professional Rescuer (AHA or equivalent) preferred, but will train if needed. EMT, medical terminology or similar medical background preferred. SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS: Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment. WORK CONTACT GROUP: Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

Job DescriptionSalary: $17/HR Answer calls from tenants Enter maintenance work orders into property management software (AppFolio) Tenant satisfaction follow-up Provide clear communication between tenants and Maintenance personnel Requirements Ability to respond calmly in stressful situations Great follow-up skills Organization Proficient in technology Ability to pass a drug test Ability to pass a criminal background check Benefits Vision, Dental, Medical, Paid Time Off Work Location In person, Greater Cleveland Metropolitan Area CI: Craftsman, Technical Expert, Scholar Loc: Domestic

Alliance Industrial Solutions is urgently hiring Service Dispatchers / Call Center Representatives for our client located near the downtown Canton area. This is an exciting opportunity to join a growing company known for innovation and career development. Please Note: This location is not accessible by public transportation. Pay & Benefits: Starting pay: $20/hour with room for advancement Raises and a comprehensive benefits package available after a probationary period Strong potential for long-term career growth, with internal promotion and cross-training opportunities Must be able to train for 1 week on day shift 8:00 am - 5:30 pm Shifts Available: 7:00 AM - 3:30 PM 2:30 PM - 11:00 PM 10:00 AM - 6:30 PM 5:00 PM - 1:30 AM Responsibilities Handle a high volume of inbound and outbound calls. Dispatch and coordinate service requests in a timely and professional manner. Use call management systems to log and track calls accurately. Communicate clearly and effectively with internal teams and clients. Troubleshoot issues, prioritize tasks, and manage time effectively. Maintain accurate records using Microsoft Excel, Word, and related systems. Qualifications High School Diploma or GED required Prior dispatcher experience preferred Experience in banking, customer service, or call center environments is a strong plus Proficient with computers and Microsoft Office (Excel & Word) Strong communication, organization, and multitasking skills Why Join Us Competitive pay and consistent full-time hours Supportive and fast-paced team environment Opportunities to develop valuable customer service and dispatching skills

The part-time Safety Services Dispatcher position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Support the mission, goals and objectives of AU and the department. Assist the campus community in a constructive, effective and positive manner. Report safety concerns to the director. Initiate emergency response as necessary. Notify the director of scheduling conflicts. Maintain departmental confidentiality. At the start of each shift: review daily assignment sheet get current information from previous shift staff check for updates (i.e. notes on message board, etc.) review logs since last scheduled shift you worked Provide immediate follow up with all parties for incidents by conducting and documenting interviews. Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). Assist with parking recordkeeping and ticket processing as directed. Assist with processing room reservations for the student center as directed. Assist with processing AU Mail Center mailings as directed. Maintain a safe, clean and organized work environment. Perform general housekeeping in the office (i.e. vacuuming, dusting, etc.). Perform all computer functions (i.e. card access, emergency notification, etc. as directed. Monitor security cameras. Any other task as directed by supervisor(s). Physical Demands Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.) Must be able to work in a noisy office environment and monitor scanners and radio traffic Must be able to assist customers walking up to the service window Required Qualifications High School or GED Maintain satisfactory attendance and punctuality Be able to use departmental radios, phones and computers Possess basic computer skills Possess writing skills to document incidents (create reports and log entries) Successfully satisfy all standard prescribed pre-employment screening Must be an effective communicator (i.e proper phone and radio etiquette) Must be able to respond to all types of emergency and routine service calls Must be able to learn basic computer functions and using a computer, document departmental communications Must be able to handle several tasks at once (multitasking) in a positive and effective manner Carry out duties with high levels of professionalism Preferred Qualifications College degree