Dispatcher jobs in Pawtucket, RI - 94 jobs

POSITION TITLE: Communications Dispatcher I (part-time, evenings) DEPARTMENT: Campus Police REPORTS TO: Chief of Campus Police and Preparedness or designee POSITION STATUS: This is a part-time, non-benefitted, up to 18.5 hours per week position. This position works a second shift schedule. The shift may be two, 9-hour shifts, or three, 6-hour shifts, or four, 4.5-hour shifts. Days and hours are to be determined SALARY: $21.60 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries, from the public via various communications devices including, but not limited to, telephones, radio broadcast systems, computerized panic alarm systems, cellular communications, and computerized messaging systems. The Communications Dispatcher I will communicate effectively and efficiently via these various communication devices to coordinate the activities of Campus Police Officers, and neighboring agencies, such as police, fire and EMS, on a variety of different emergency and disaster situations. This individual will respond to requests for information from law enforcement agencies, relative to criminal histories and records checks. They are also responsible for monitoring all emergency alarms, utilizing the campus surveillance camera system, and providing general assistance to all members of the Campus Police department and the greater college community. ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: * Handle all requests to Campus Police via walk-in, telephone, cell phone, emergency callbox, or radio broadcast system; process requests by distributing or extracting pertinent information, routing the call to the proper person, or dispatching the proper resource. * Monitor all emergency alarms on campus, including but not limited to panic alarms (computer and telephone), emergency callbox, door, fire, and crisis alert. * Utilize and monitor the college's surveillance camera system on a daily basis to assist in emergency situations, investigations, and daily activity reports. * Operate the Blackboard door access system to control all campus exterior doors and remotely control building access when deemed necessary. * Utilize computer-aided dispatch and report writing systems to accurately document all situations, such as interactions with the public, personal information, criminal charges, officer activity, assisting agencies, and any other relative information. * Utilize Department of Criminal Justice Information Services (DCJIS), National Crime Information Center (NCIC), Openfox, Mass Criminal Justice Information System (CJIS) web and other electronic data gathering tools to obtain information regarding suspects, offenders, victims, and witnesses. * Transmit to and receive information from Campus Police Officers and staff via radio broadcast system, telephone and cell phone, radio scanner, and internet/local area networks. * Aid shift supervisors to bring closure to all open calls and reports as directed. * Complete clerical assignments as needed in conjunction with Campus Police personnel, as well as other dispatchers and clerical staff. Attend and complete all dispatch training courses required by the department. * Maintain an organized work system/workspace to allow for business continuity in case of absence. * Demonstrate a sense of professionalism and consistently reflect Bristol's core values while interacting with members of the Bristol community. * Focus on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions. Perform other related duties as assigned. Requirements: REQUIRED QUALIFICATIONS: * Must successfully pass and maintain CJIS Operator certification within first 30 days of employment. * Demonstrated computer proficiency, including Microsoft Office 365 applications. Reliable transportation in order to travel to and from meetings, trainings, or campus and community locations as required. * Demonstrated ability to: * Use proper English grammar, punctuation and spelling. * Read, write and comprehend the English language. * Understand, apply, and explain the provisions of laws, rules, regulations, policies, procedures, and guidelines governing assigned unit activities. * Communicate effectively, including speaking clearly and distinctly. Work accurately with names, numbers, codes and/or symbols. * Maintain accurate records. * Establish and maintain harmonious working relationships with others. * Remain calm and professional in stressful and emergency situations. * Exercise sound judgement and discretion in handling confidential information. * Deal tactfully with others. * Adjust to changing situations to meet emergency requirements. * Gather information through questioning individuals and accurately assemble and organize such information in accordance with established procedures. * Follow written and verbal instructions. * Work independently. PREFERRED QUALIFICATIONS: Minimum of a high school diploma or equivalent. Knowledge of or the ability to learn electronic systems, such as computer aided dispatch and records management systems, Mass Criminal Justice Information System (CJIS), computerized alarm monitoring systems, and computerized door access control systems. Demonstrated ability to multitask using a variety of database systems and lines of communication in the Campus Police Dispatcher Center. Ability to communicate in a language in addition to English. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job. Additional Information: Equal Opportunity/Affirmative Action: Bristol Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Title IX and Affirmative Action Officer, Johanna Bielawski at ****************************** or ************; the Massachusetts Commission Against Discrimination; the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Right. Application Instructions: TO APPLY: Please complete our online application by clicking on the "Apply" button. The position will be open until filled. Review of applications will begin 10 calendar days from the posting date. REQUIREMENTS TO COMPLETE APPLICATION PROCESS: 1) A completed Bristol Community College Employment Application. 2) A current resume/curriculum vitae. All candidates must have legal authorization to work in the United States. Bristol Community College is an institution that does not sponsor work authorization. A pre-employment criminal background check will be conducted for all positions. The college will independently verify education credentials as provided on the application. For certain positions that require a college degree, the hired candidate must supply official transcripts upon hire. Transcripts must include your name and degrees conferred.

The Ashland Police Department is currently accepting applications for the position of FT public safety telecommunications officers. We are seeking individuals who are highly motivated and possess strong communication and interpersonal skills, maintain attention to detail, and demonstrate a positive attitude while adapting and reacting to sudden changes in a fast-paced public safety environment. The Town of Ashland and the Ashland Police Department is an Equal Opportunity Employer and does not discriminate because of age, race, color, religion, sexual preference, national origin or disability, and encourages minorities and women to apply. Schedule: 8-hour shifts, rotating 4 shifts on followed by 2 days off Minimum Requirements * Must have a High School Diploma and/or GED * Must be able to work any of the designated 8-hour shifts for a 24/7 operation, including holidays and weekends * Two or more years of experience as a public safety dispatcher, E911 and APCO Certifications is preferred, but not necessary * Must have excellent vision and hearing accuracy * Must possess excellent typing and related computer skills * Ability to prioritize and perform multiple tasks simultaneously * Ability to acquire and maintain job-related certifications and training requirements * Successfully pass a complete criminal background investigation/check Additional Qualifications Prior public safety dispatching experience is preferred, but not necessary. Candidates must have the highest integrity, excellent written and oral communication skills, and the ability to solve problems in high stress situations. Responsibilities include, but are not limited to: * Receiving, processing, and dispatching emergency and non-emergency calls for service (police, fire, and EMS) * Operating and maintaining proficient use of all communications equipment * Handling stressful situations and working well under pressure for an extended period of time * Greeting the public Salary & Compensation * Salary Range: $26.35 - $30.27 / hour * Holiday pay * Sick and personal time * Up to 240 hours of vacation time * Ability to earn comp time * Privately Paid Detail Opportunities, paying between $67 - $101 / hour Benefits * Full benefits package including available health and dental insurance * Available FSA * SMART Plan - Deferred Compensation * VOYA - 457 Plan * Available Life Insurance * Employee Discounts * Wellness Programs Hiring Process * Interview with hiring committee * Conditional Offer of Employment * Pass a pre-employment medical screening * Pass a pre-employment psychological evaluation * Pass a pre-employment background investigation * Anticipated start date: 1/1/2026

Shift: Rotation Exempt/Non-Exempt: Non Exempt Business Unit: UMass Chan Medical School Department: School - Public Safety - W842500 Job Type: Full-Time -W28-SHARE Num. Openings: 1 Post Date: Nov. 15, 2025 Work Location: 100% Onsite Salary Minimum: USD $47,507.20/Yr. Salary Maximum: USD $64,885.60/Yr. SUMMARY OF POSITION: Under the direct supervision of the Lead Public Safety Administrator or designee, the Public Safety Administrator is responsible for monitoring and controlling of security systems, including equipment, processing and dispatch of requests for service, as well as associated reports, paperwork and all operational procedures. Responding according to the established procedures for emergency conditions and situations. ESSENTIAL FUNCTIONS: * Acts as primary liaison for intra-agency and inter-agency dispatching needs of medical school, hospital and city-based emergency response agencies. * Functions as the recipient of first responder/emergency situations via phone and alarm systems. * Primary point of contact for 911 emergency phone calls made to the department. Triages calls and dispatches department personnel to emergency situations involving criminal activity, medical emergencies and alarm activity as needed. * Primary point of contact for routine phone calls made to department. Triages calls for service, door openings for authorized medical school and hospital personnel, inquiries about lost property in the lost and found, parking inquiries, directions, and other general informational requests. * Operates the Public Safety paging and radio communication system, coordinating information during routine and emergency situations. * Trained and certified to access and operate the departments criminal justice information software (CJIS) to respond to police requests for information on victims and suspects of crimes, registry of motor vehicle information, and other criminal justice queries while they are in the field on calls. * Monitor CJIS terminal for surrounding community alerts including emergency notifications and Amber alerts. * Monitors alarm systems for departmental panic alarms, fire alarms, irradiator alarms, biosafety level 3 alarms, infant abduction alarms and campus-wide intercom systems and dispatches police personnel to the alarm location. * Coordinates fire emergency response triggered by alarm or 911 line. Assist police, engineers, and fire department in locating source. * Responsible for participating in scheduled testing and troubleshooting of all alarms systems, with outstanding issues forwarded to appropriate vendors for agency support. * Responsible for sending out emergency alert notifications through voice/text/email through the emergency alert software (RAVE) to the medical school and hospital communities in the event of an emergency. * Creates and maintains a shift log, reviewing and ensuring all collected data during various shifts are accurate and entered appropriately into computerized record keeping database (CAD). Summarizes calls, including police security checks, public interactions, traffic stops, emergency calls, and general information occurring during shift. * Present pass-along briefing to the oncoming shift dispatcher including ongoing issues, pending calls, and pertinent information to provide continuity of service for outstanding issues. * Collate, organize, and print support paperwork for police personnel as needed for their duties. * Maintain equipment in the dispatch center and place calls for service for equipment that needs troubleshooting by outside vendors or school information technology department. Assist with updates and report unresolvable issues to the Lead Dispatcher, IT, or outside vendors. * Assists police department personnel with investigations, to include, but not limited to: finding and obtaining relevant video footage of incidents, correlating access control logs, determining and interpreting criminal history within the court system both in and out of state, as well as internet-based online searches for both criminal investigations and background investigations for prospective police and dispatch personnel employment candidates. * Maintains last minute scheduling changes for police personnel, including notifications for filling open shifts and alerting supervisors to staffing shortages and filling these shortages through notifications by phone or scheduling software. * Essential personnel expected to work at any time during a 24-hour, 7 day a week, 365 days a year basis, regardless of scheduled shift, covering open shifts as required by staffing and emergent circumstances such as; inclement weather or state of emergency. Required to work forced overtime to fulfill department staffing requirements as needed. * Receive deliveries of urgent goods and ensure their security to proper destination. * Manage off hour dock access for deliveries, funeral home pickups, service, and facilities. * Accept lost and found items turned in by the public making effort in identifying/contacting owner, and logging the item into the computer aided dispatch software. * Ability to remain calm and collected under stressful situations. * Ability to multitask and handle multiple concurrent alarms / phone calls / radio transmissions. * Ability to extract information from people in distress * Ability to evaluate emergencies, asking vital questions while providing appropriate pre-arrival instructions * Expertise with state and federal criminal information systems such as CJIS, NLETS, NCIC. * Perform other duties as required. REQUIRED QUALIFICATIONS: * Associates degree in Computer Science or related field, or equivalent experience. * 2 years computer system operation and clerical related experience, including ability to maintain records, input data. * Must be able to be certified in CPR/First Responder. * Familiarity with police codes and NATO phonetic alphabet * Must have strong interpersonal skills, with the ability to make spontaneous decisions for triaging route, as well as emergency situations. * Normal visual and manual dexterity. #LI-AC1 Posting Disclaimer: This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan. UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for coordinating and dispatching security and facilities maintenance personnel to ensure the safety, security, and proper functioning of the hospital's physical infrastructure and related systems. Qualifications The dispatcher acts as a central point of contact for receiving and processing requests, prioritizing tasks, and efficiently dispatching personnel to address security and maintenance incidents or issues. Receive incoming calls and requests for security and facilities maintenance assistance, ensuring accurate and timely documentation of incidents, requests, and service calls. * Serve as the primary point of contact for security and facilities maintenance personnel, coordinating their responses to incidents, emergencies, and service calls. * Respond to emergency situations promptly, dispatching security personnel and coordinating with emergency services as necessary. * Monitor security systems, including CCTV cameras, access control systems, and alarm systems, to identify potential security breaches or suspicious activities. * Receive and process facilities maintenance requests, prioritizing tasks and dispatching maintenance personnel accordingly. * Document all incidents, requests, and actions taken accurately and comprehensively in appropriate reporting systems. * Maintain a comprehensive understanding of security and facilities maintenance resources, including staff availability, equipment, and supplies. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only required Experience Dispatch/Communications Experience 1-2 years preferred or Security Experience 0-1 year preferred Knowledge, Skills and Abilities * Knowledge of security systems, procedures, and emergency response protocols. * Familiarity with facilities maintenance concepts and practices, including basic knowledge of building systems, equipment, and repairs. * Excellent communication skills, both verbal and written, to effectively interact with individuals at all levels, including staff, contractors, and emergency personnel. * Strong organizational skills and the ability to multitask, prioritize, and manage a high volume of requests and incidents. * Ability to remain calm and composed in high-pressure situations and make quick and informed decisions. * Attention to detail and accuracy in recording incident details, maintaining logs, and generating reports. Additional Job Details (if applicable) Remote Type Onsite Work Location 66 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $27.40 - $39.90/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

ARS is seeking a Principal Communications Operator/Technician located at Hanscom AFB, in Bedford, MA. Why Work with us? Applied Research Solutions (ARS) is respected as a world-class provider of technically integrated solutions as we deliver premier talent and technology across our focused markets for unparalleled, continuous mission support. Awarded a Best Places to Work nominee since 2020, ARS recognizes that without our career- driven, loyal professionals, we would not be able to deliver state-of-the-art results for our mission partners. We firmly believe that prioritizing our employees is of the upmost importance. We provide a culture where our employees are challenged to meet their career goals and aspirations, while still obtaining a work/life balance. ARS employees are motivated through our industry competitive benefits package, our awards and recognition program, and personalized attention from ARS Senior Managers. Minimum Education/Experience Requirements: Must be a US citizen. Must have a minimum of a top-secret security clearance. Experience with electronic and network principles, information assurance, telephony, copper and fiber-optic transmission principles, cryptographic techniques, network system installation practices, project and circuit diagram interpretation, test equipment, special tools, and management practices. Must have knowledge of electricity and radio theory, including transistors, solid-state components, and digital techniques applying to ground RF communications and related equipment maintenance; and interpretation of management information data, technical orders, blueprints, wiring diagrams, and schematic drawings. Network+ and Security+ certifications are highly desirable. CCNA and CISSP certifications are desirable. Degree (BA/BS) and 10 years of experience in the respective technical/professional discipline being performed... or an AA/AS degree and 15 years of experience in the respective technical/professional discipline being performed. The Day to Day: Advise and support activities for installing, maintaining, repairing, overhauling, deploying, and modifying cyberspace systems and equipment platforms, to include voice, data, video client devices, network infrastructure systems, radio, satellite, intrusion detection, space systems, telemetry, microwave, and cryptographic. Ensure cyber and communication equipment and components meet installation practices, technical orders, and accepted commercial installation specifications. Apply communications security program expertise to include physical, cryptographic, transmission, and emission security. Support communication system implementation and project installation, and ensures architecture, configuration, and integration conformity. Serve as advisor for facility design, platform IT programs installation, minor construction planning, and coordinates with base communications systems as necessary. Determine adequacy and correctness of project packages and amendments for installation and integration of communication systems. Conduct site and equipment surveys and validates equipment systems interface. Other duties as assigned. Required Job Experience: Experience with evaluating operational readiness of communications equipment, network devices, sensors, intrusion detection, and related support equipment, to include: troubleshooting and repairing standard voice, data, and video network infrastructure systems, IP detection systems and cryptographic equipment; maintaining, testing, troubleshooting, and repairing voice and network systems equipment and circuits utilizing tools and test equipment; sustaining, troubleshooting, and repairing standard radio frequency wireless, line-of-sight, beyond line-of-sight, wideband, and ground-based satellite and encryption transmission devices in a fixed and deployed environment; and establishing cyber tactics, techniques, and procedures. Should also have experience coordinating request for service orders, reviewing, recommending, and implementing changes to communications-computer systems installations records (CSIR), technical data, engineering drawings, and equipment wiring diagrams, and updating and verifying entries on cyber system, facility, maintenance, and inspection records. The expected annual salary range: $172k - $187k. Salary is dependent upon the role and associated responsibilities, candidate's experience, and qualifications to include education/training, and key skills. All positions at Applied Research Solutions are subject to background investigations. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered contractors and subcontractors to employ and advance in employment qualified protected veterans.

The Town of Concord is seeking experienced Per Diem Public Safety Dispatchers to support a combined Police, Fire, and EMS Emergency Communications Center entering an exciting period of growth and refinement. This is an opportunity to contribute to a center that is investing intentionally in its people, systems, and long-term sustainability, and that values the experience and perspective seasoned dispatchers bring to the table. We are particularly interested in experienced, positive emergency communications professionals who want to help shape a forward-looking team committed to high standards and continuous improvement. Our dispatchers play a critical role in coordinating emergency response, supporting field units, and serving the community during high-stakes moments. After completion of orientation and training, per diem personnel may also qualify for traffic detail assignments as they are available. Ideal candidates will have prior experience in emergency communications, strong problem-solving skills, and a commitment to public service. Successful candidates contribute positively to a growth-oriented culture, report to work with professionalism and enthusiasm, and demonstrate the ability to learn quickly and adapt in a dynamic environment. Applications will be accepted on a rolling basis until the position is filled. The most highly qualified candidates will be invited to interview and complete any required assessments. All applicants will be notified of their standing in the process as soon as a decision has been made regarding their individual application. The current salary is $34.00/hour. Appointment of the final candidate will be contingent upon the results of pre-placement conditions including criminal and credit record checks, a physical exam, a drug screening, and a thorough background investigation. Costs for these pre-placement requirements will be borne by the Town. The Town of Concord, MA is an EEO Employer. The Town of Concord seeks employees who embody our values of integrity and respect, value service and collaboration, and support innovation and accountability. We are dedicated to fostering a workforce that embraces diverse identities and perspectives, strives for excellence, and upholds responsibility in all we do. A racially, ethnically, and culturally diverse team strengthens our organization, enriches our community, and advances equity and opportunity for all. General Summary: Dispatchers perform emergency telecommunications and dispatch work in the Town's Public Safety Communications Center. The work involves receiving and processing police, fire and EMS emergency and non-emergency calls and dispatching public safety and municipal resources in compliance with national, state, and local standards, protocols, policies, and procedures. Many situations are high-stress and urgent in nature, and the individual must be able to remain calm and resilient in the accomplishment of their duties. Work is performed under the general supervision of the Emergency Communications Center Manager and/or their designee. ESSENTIAL JOB FUNCTIONS: External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. ¨ Respond professionally to emergency and non-emergency requests using telephone, text, TTY/TTD, and other communication methods, applying protocols, training, and judgment to screen, prioritize, and dispatch calls accurately. ¨ Provide clear, compassionate communication and pre-arrival/post-dispatch instructions, including lifesaving guidance, scene safety instructions, prearrival emergency medical care, and mental health support. ¨ Coordinate emergency responses by relaying critical updates to public safety personnel, maintaining incident command until responders arrive, providing operational and logistical support to responders, and ensuring personnel safety through regular status checks. ¨ Operate and maintain multiple communication systems and advanced technologies, including CAD, GIS, radio dispatch consoles, location tracking tools, IoT technologies, and criminal justice databases, ensuring accurate documentation and effective resource coordination. ¨ Monitor and analyze incident data, alarms, and mapping information to initiate appropriate responses and transfer calls or confer with other agencies as needed. ¨ Activate community warning systems for severe weather or public safety events, notifying key personnel and other public safety agencies of critical incidents when required. ¨ Adhere to relevant laws, policies, and privacy regulations while demonstrating resilience in managing stressful and potentially traumatic situations. ¨ Complete training, certifications, and ongoing professional development to ensure competency in emergency communication practices. ¨ Maintain a professional workspace, report equipment issues promptly, fulfill all functions of a public safety dispatcher identified by Massachusetts' laws and regulations, and perform other duties as assigned. KNOWLEDGE, SKILLS & : ¨ Ability to acquire thorough knowledge of relevant policies, procedures, laws, ordinances, and regulations by the end of the training or probationary period, with the ability to apply them effectively. Adhere to strict policies and procedures, maintaining confidentiality and trustworthiness when handling sensitive information. ¨ Strong critical thinking, problem-solving, and decision-making skills under pressure. ¨ Clear and concise communication, active listening, and professionalism, with the ability to handle high-stress and diverse interactions tactfully. Ability to establish and maintain good working relationships with coworkers. ¨ Proficient in multitasking, organizing, and prioritizing tasks in fast-paced environments. ¨ Skilled in data analysis, recordkeeping, and operating specialized computer systems and mapping tools. ¨ Resilient, resourceful, and adaptable in coordinating high-risk operations while maintaining situational awareness. ¨ Knowledge of Concord streets and landmarks, with the ability to use mapping and geographical tools preferred. EDUCATION, EXPERIENCE & SPECIAL REQUIREMENTS: ¨ High school diploma or GED required; college education preferred. ¨ Experience in public safety, dispatch, or emergency services preferred. ¨ Proficiency with Windows-based software and typing speed of 30 wpm required. ¨ Ability to work rotating shifts, including nights, weekends, holidays, and emergency callbacks in a 24/7 essential role. ¨ Preferred certifications: Emergency Medical Dispatch (EMD), CPR/AED, LEAS/CJIS; Completion of Massachusetts State 911 Public Safety Communications Academy strongly preferred. ¨ Must be able to obtain and maintain Massachusetts State 911 Telecommunicator Certification, including APCO Public Safety Telecommunicator 1, Emergency Medical Dispatch, Next Generation 911, and CPR certifications, as well as complete Criminal Justice Information Services (CJIS) and National Crime Information Center (NCIC) training within six months of hire. ¨ After one year from date of hire, must reside in one of the approved cities or towns for this position, offering flexibility across a broad geographic area. Concord residency is not required. DISTINCTIVE FEATURES OF THE POSITION: ¨ Work is predominantly sedentary, requiring extended periods of sitting at a console and frequent repetitive motions, including typing on multiple keyboards. Tasks require close vision, depth perception, peripheral vision, and strong hearing capability, along with vocal communication for conveying detailed instructions accurately and quickly. ¨ The role involves exposure to stressful circumstances, extreme emotions, occasional loud noises, and moderately noisy environments, often resulting in physiological stress responses. ¨ Regular duties include speaking, hearing, reaching, and handling objects, with the physical ability to exert moderate effort such as lifting, carrying, and pushing materials weighing up to 20 pounds. ¨ Tasks alternate between periods of intense activity and low activity, with duties often reactive and unpredictable, requiring multitasking and coordination with multiple individuals and agencies. ¨ Strict adherence to rules, procedures, and regulations is necessary, with actions and decisions subject to recording and review. Errors can have serious consequences, including loss of life or property. ¨ Sensitive or unpleasant situations are common and require professionalism, discretion, and resilience. ¨ Safety of the public and field officers depends on timely, accurate decisions and clear communication. ¨ Work may include occasional assignments outdoors or within emergency vehicles. Candidates must be willing to work any shift, including nights, weekends, holidays, overtime (up to 16-hour shifts). ¨ The Town of Concord maintains a smoke-free workplace. WORKING CONDITIONS & PHYSICALDEMANDS: External and internal applicants, as well as position incumbents who are or become disabled as defined under the Americans With Disabilities Act, must be able to perform the physical demands (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. Work is primarily performed in an emergency dispatch center environment, where there is limited opportunity for physical movement, sometimes subject to extreme emotions, stressful circumstances, and occasional loud noises, with constant interruptions. Not subject to extreme variations of temperature, odors, etc. Frequently subjected to the demands of other individuals and the volume and /or rapidity with which tasks must be accomplished. Operates a variety of equipment, including telephones, radios, audio/visual devices, computer keyboards. Close eye-hand coordination and finger dexterity and may also need to be able to move rapidly from a sedentary to active condition. The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change.

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Responsible for coordinating and dispatching security and facilities maintenance personnel to ensure the safety, security, and proper functioning of the hospital's physical infrastructure and related systems. Qualifications The dispatcher acts as a central point of contact for receiving and processing requests, prioritizing tasks, and efficiently dispatching personnel to address security and maintenance incidents or issues. Receive incoming calls and requests for security and facilities maintenance assistance, ensuring accurate and timely documentation of incidents, requests, and service calls. -Serve as the primary point of contact for security and facilities maintenance personnel, coordinating their responses to incidents, emergencies, and service calls. -Respond to emergency situations promptly, dispatching security personnel and coordinating with emergency services as necessary. -Monitor security systems, including CCTV cameras, access control systems, and alarm systems, to identify potential security breaches or suspicious activities. -Receive and process facilities maintenance requests, prioritizing tasks and dispatching maintenance personnel accordingly. -Document all incidents, requests, and actions taken accurately and comprehensively in appropriate reporting systems. -Maintain a comprehensive understanding of security and facilities maintenance resources, including staff availability, equipment, and supplies. Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only required Experience Dispatch/Communications Experience 1-2 years preferred or Security Experience 0-1 year preferred Knowledge, Skills and Abilities - Knowledge of security systems, procedures, and emergency response protocols. - Familiarity with facilities maintenance concepts and practices, including basic knowledge of building systems, equipment, and repairs. - Excellent communication skills, both verbal and written, to effectively interact with individuals at all levels, including staff, contractors, and emergency personnel. - Strong organizational skills and the ability to multitask, prioritize, and manage a high volume of requests and incidents. - Ability to remain calm and composed in high-pressure situations and make quick and informed decisions. - Attention to detail and accuracy in recording incident details, maintaining logs, and generating reports. Additional Job Details (if applicable) Remote Type Onsite Work Location 66 Blossom Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $27.40 - $39.90/Hourly Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Ashland Police Department is currently accepting applications for the position of FT public safety telecommunications officers. We are seeking individuals who are highly motivated and possess strong communication and interpersonal skills, maintain attention to detail, and demonstrate a positive attitude while adapting and reacting to sudden changes in a fast-paced public safety environment. The Town of Ashland and the Ashland Police Department is an Equal Opportunity Employer and does not discriminate because of age, race, color, religion, sexual preference, national origin or disability, and encourages minorities and women to apply. Schedule: 8-hour shifts, rotating 4 shifts on followed by 2 days off Minimum Requirements Must have a High School Diploma and/or GED Must be able to work any of the designated 8-hour shifts for a 24/7 operation, including holidays and weekends Two or more years of experience as a public safety dispatcher, E911 and APCO Certifications is preferred, but not necessary Must have excellent vision and hearing accuracy Must possess excellent typing and related computer skills Ability to prioritize and perform multiple tasks simultaneously Ability to acquire and maintain job-related certifications and training requirements Successfully pass a complete criminal background investigation/check Additional Qualifications Prior public safety dispatching experience is preferred, but not necessary. Candidates must have the highest integrity, excellent written and oral communication skills, and the ability to solve problems in high stress situations. Responsibilities include, but are not limited to: Receiving, processing, and dispatching emergency and non-emergency calls for service (police, fire, and EMS) Operating and maintaining proficient use of all communications equipment Handling stressful situations and working well under pressure for an extended period of time Greeting the public Salary & Compensation Salary Range: $26.35 - $30.27 / hour Holiday pay Sick and personal time Up to 240 hours of vacation time Ability to earn comp time Privately Paid Detail Opportunities, paying between $67 - $101 / hour Benefits Full benefits package including available health and dental insurance Available FSA SMART Plan - Deferred Compensation VOYA - 457 Plan Available Life Insurance Employee Discounts Wellness Programs Hiring Process Interview with hiring committee Conditional Offer of Employment Pass a pre-employment medical screening Pass a pre-employment psychological evaluation Pass a pre-employment background investigation Anticipated start date: 1/1/2026

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 160 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities. : The Transportation Outbound Dispatcher role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for the real-time coordination and execution of the daily dispatch plan for the transportation fleet. This position ensures the efficient routing of local delivery and over-the-road drivers, focusing on timely departures, compliance with planned schedules, and clear communication with drivers and internal stakeholders. The role serves as the primary point of contact for drivers on the road, resolving immediate issues, and escalating problems to the Team Leader as necessary. Key Responsibilities: Execute the daily dispatch plan for the transportation fleet, local delivery, and over-the-road drivers, reporting directly to the Transportation Outbound Team Leader. Assign daily driver activities, including delivery routes, vendor pickups, backhaul schedules, and special routings, ensuring optimal resource utilization. Proactively monitor and track all shipments, verifying loads are dispatched on time and in compliance with planned schedules. Act as the primary point of contact for drivers, addressing on-the-road issues such as delays, routing changes, and equipment trouble, and communicating resolutions effectively. Manage and actively monitor the drivers' Electronic Logging Device (“ELD”) system for electronic logs, trip management, and real-time location tracking, ensuring compliance with Department of Transportation (“DOT”) and Hours of Service regulations. Proactively communicate potential or actual late shipments with the Transportation Outbound Team Leader and retail teams, providing clear reasons for delays (weather, traffic, equipment issues, etc.). Process and maintain necessary documentation, including dispatch sheets, bills of lading, and driver paperwork. Ensure all equipment pre-trip and post-trip inspection reports are accurately completed by drivers and escalate maintenance needs to the appropriate personnel or Transportation Outbound Team Leader. Support the department's safety culture by immediately reporting any unsafe driving or accident instances to the Team Leader for coaching and follow-up. Proactively document and communicate late shipments with department management and retail teams, including reasons for delays, missed arrival times, driver issues, and equipment issues. Maintain a working knowledge of key distribution center systems and reporting, including ELD Onboard Computer (“OBC”), Transportation Management System (“TMS”) and trailer tracking. Qualifications: A high school diploma or equivalent is required. Experience in transportation, logistics, or a related field is preferred. Proficiency with TMS, OBC/electronic logs and familiarity with basic DOT rules and regulations is highly preferred. Strong verbal and written communication skills, with an emphasis on clarity and professionalism in high-pressure situations. Excellent organizational skills and the ability to manage multiple tasks simultaneously. Familiarity with the Google platform (i.e., Docs, Sheets) is preferred. Work Environment: Work primarily in a distribution center environment. Physically active position including positioning oneself, moving, transporting, and ascending and descending ladders, to relocate products and equipment. While performing the duties of this job, the associate may be exposed to outside weather conditions and moving mechanical parts, fumes or airborne particles, or electrical components. The noise level in the work environment is usually moderate. Some work in a climate controlled environment with minimal safety and health hazard potential. Some sedentary, and near vision use for reading and computer use. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. OSJL Featured Total Rewards & Perks: Competitive Paid Time Off (PTO) Comprehensive Health Coverage: Including but not limited to Medical, Dental, Vision, and much more. 401K Program Flexible Spending Account (FSA) Tuition Reimbursement Associate Store 30% Discounts Enjoy complimentary access to OSJL-owned vacation properties, along with discounted gym memberships and 20% off at OSJL affiliated restaurants. Free lunch Fridays This does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Leadership has the right to revise this at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice. Salary range: $22 - $25/hour The salary range varies depending on experience

EMPLOYER Submission Deadline Thursday, September 18, 2025

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description:Primary ResponsibilitiesResponsible for maintaining a constant presence within the Protection Services console. Ensures all hospital keys, radios are accounted for at the beginning and end of each shift Maintains a Daily Operations Journal, Documents all Protection Services activity Maintains Lost and Found items log. Records all items given over to Protection Services and makes attempts to contact the owner of fund property in a timely manner whenever possible. Answer all incoming calls on hospital phone lines, emergency call boxes and hospital intercoms. Dispatch Security/Parking staff for assistance at all entrance/exit gates. Monitors all hospital cameras and report any suspicious activity to Protection Services staff. Maintains a positive attitude while assuring that those individuals who enter the Emergency Department via the entry door have business within the Emergency Department. Must possess excellent communication skills. Have the ability to read, write and speak clearly and concisely. Be able to relay factual information immediately via two way radio or telephone. Possess the ability to maintain a calm demeanor during stressful, demanding situations. Be able to verbally deescalate individuals in person, on the telephone or through the hospital intercom system. Required QualificationsAdequate reading, oral, and written communicative skills, normally acquired through the completion of a high school diploma or G. E. D. equivalency. One year of related work experience. Valid Massachusetts driver's license preferred. Good decision-making ability in stressful/emergencies. Ability to pass and maintain certification in CPI (Non-violent crisis intervention). Pay Range: $20. 50 - $27. 59The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled

←Back to all jobs at Brockton Home Health Care Agency LLC Dispatcher for Non-Emergency Medical Transportation (NEMT) Brockton Home Health Transportation is a Non-emergency transportation primarily refers to Non-Emergency Medical Transportation (NEMT), a service that helps individuals get to and from medical appointments when they are not in an emergency but need assistance with mobility or lack a reliable way to travel. We are looking for an experienced and multi tasks dispatcher who can grow with the company. Brockton Home Health Transportation bridge the gap for those who face barriers to accessing healthcare, such as individuals with chronic illnesses, disabilities, or those recovering from surgery. These services range from standard car rides to more specialized transport options. Ambulatory Services: For passengers who can walk but may require some assistance. Wheelchair Services: Vehicles equipped with ramps or lifts for individuals in wheelchairs. Stretcher Services: For patients who need to lie down during transit. Qualifications Your ability to listen, speak plainly and communicate effectively will be necessary You will work in a fast-paced environment and must be able to multitask, communicate effectively, and manage your time efficiently You must be organized, detail-oriented, and able to work well under pressure Including scheduling conflicts, driver behavior, billing disputes, any vehicle problems You will need know about limits on how long drivers can work without rest and take that into consideration when making schedules You need to decide the safest course of action, such as getting emergency help when a vehicle is involved in a roadway situation Responsibilities: Schedule: From 7 am EST (8 hour shift), Monday to Friday with weekend availability You will schedule vehicles to pick up and drop off clients to their medical appointments You will inform drivers of their assignments for the day and/or week You must be able to schedule last-minute trips requests and be sure the clients reach their appointments on-time You will communicate with patients, healthcare providers, and drivers to ensure that everyone is aware of the schedule and any changes that may occur You will be listening and speaking to people by dispatching software and phone You will need to resolve any issues or complaints You will need to be able to prioritize the most important situations and think quickly on your feet You sound think ahead and anticipate potential problems, such as allowing extra time during stormy weather You will responsible for completing all required paperwork on time You will provide reports and analysis of transportation services to management and other stakeholders You will maintain accurate records of all transportation requests, including patient information, pick-up and drop-off times, and billing information Monitoring the performance of transportation providers to ensure that they meet service level agreements and quality standards Please visit our careers page to see more job opportunities.

Job Description Job Title: DispatcherDepartment: TransportationReports To: Transportation ManagerJob Summary: The Dispatcher will aid the Transportation department to support the transportation staff and fleet, ensuring day-to-day departmental transfers, customer pickup and deliveries, and all regulatory activities related to the transportation department. Must have knowledge of MADOT and FMCSA regulations.Duties and Responsibilities: Supports the Transportation department in managing the day-to-day activities of the transportation contract NSSL and drivers in scheduling, routing, safety, compliance, and other transportation related functions. Works directly with NSSL and authorized personnel to monitor, enter and complete movement of transfer trailers. Works directly with over the road drivers to ensure routing assignments are completed. Communicate with other departments (i.e. Sales, shipping), brokers, 3PL, and customer warehousing, NSSL yard management company, to ensure that transportation operations are running effectively and to resolve or escalate any issues. Communicate with OTR drivers routing assignments and assign backhaul appointments as needed. Drives utilization and is responsible for monitoring deliveries and maintaining accurate logs of all transportation and goods using an ERP system (i.e. monitors temperature, condition and on time deliveries etc.). Updates ERP data assignments and comments with date time completed and interruptions in service. Monitors compliance with electronic logging devices. Assist with training and promotion of safety initiatives. Helps to lead and implement improvement ideas and necessary changes. Maintains an inspection ready environment, files inspection forms for audits and regulators (MADOT, FMCSA, OSHA etc.). Will assist with inspections and resolution of issues and problems including but not limited to personnel, equipment (i.e. tires, fuel, temperatures, seals etc.). Ability to solve problems, eliminate root causes to prevent recurrence; Focuses on continuous improvement. Works with Transportation department to ensure proper equipment (i.e. number and type). Reports on any out-of-service issues or driver complaints. Guarantees documentation of shipping protocols meets all regulatory requirements as required under current Good Manufacturing Practices (cGMP). Communicates necessary maintenance and repairs to both internal and external resources. Will assist with investigations of transportation accidents; May recommend corrective action in collaboration with other management and the HR team. Participates in regular meetings with managers reviewing performance progress and goals. Promotes a respectful culture of inclusivity and (food and human) safety. Performs other duties as assigned. Supervisory Responsibilities:This role has no supervisory responsibility.Qualifications: Ability to lead with a high degree of integrity. Strong attention to detail and organization skills. Ability to efficiently prioritize tasks and manage time effectively. Strong written and verbal skills. Ability to read and write in the English language proficiently. Effective communication skills. Ability to work in a team environment. Ability to effectively use ERP systems, Microsoft Office, ELD (Geotab), and various other applications. Ability to perform basic math skills. Ability to communicate via two-way radio. Education and/or Experience: High School Diploma or General Education Degree (G.E.D) required. Preferred 2-3 years prior experience in working in dispatch office and interacting with CDL drivers. Previous experience in warehouse shipping and receiving preferred, but not necessary. CDL A license preferred, but not necessary. Bilingual preferred, but not necessary. Required knowledge of MA DOT, FMCSA, Hours of Service requirements, cGMP's, OSHA and other regulatory requirements. Work Environment:This position requires a combination of sedentary work on a computer and frequent walking, stooping, bending while out in the field. The production facility and associated warehousing are refrigerated facilities. At times, the position may traverse or work within these facilities. Must be able to lift 50 lbs. on an occasional basis.

Job DescriptionWe are seeking an experienced and organized Automotive Service Dispatcher to join our fast-paced Ford Service Department. The ideal candidate will be responsible for efficiently coordinating workflow between the service advisors and technicians to ensure timely, accurate, and customer-focused vehicle repairs. This role requires a strong understanding of dealership service operations, technical knowledge of Ford vehicles, and the ability to thrive in a high-volume environment. Key Responsibilities: Dispatch Work Orders: Assign repair orders to qualified technicians based on skill level, workload, and availability, while balancing efficiency and quality. Workflow Management: Monitor progress of repairs and adjust dispatching as needed to maintain productivity and meet promised delivery times. Communication Hub: Serve as the communication link between service advisors, technicians, and parts department to ensure smooth operations. Technician Efficiency: Maximize technician productivity by minimizing downtime and ensuring all required parts and information are available before assigning jobs. Prioritize Work: Effectively prioritize jobs based on urgency, customer appointments, warranty deadlines, and parts availability. Quality Control Support: Assist in reviewing completed work for accuracy and completeness, ensuring all jobs meet Ford and dealership standards. * Customer Satisfaction: Contribute to high customer satisfaction by ensuring accurate ETAs and timely completions. Data Entry & Reporting: Use DMS and Ford-specific software systems (e. g. , CDK, Ford OASIS) to manage dispatch logs and service status reports. Qualifications: Experience: Minimum 2 years of automotive service dispatching or similar dealership experience (Ford experience preferred). Technical Knowledge: Strong understanding of vehicle systems, especially Ford platforms, diagnostic processes, and repair workflows. Software Skills: Proficiency in dealership management systems (DMS), repair scheduling tools, and Microsoft Office; experience with CDK is a plus. Communication: Excellent verbal and written communication skills with the ability to multitask and prioritize in a high-pressure environment. Team Player: Collaborative mindset with the ability to work closely with service advisors, technicians, and management. Problem Solving: Strong organizational and problem-solving skills, with a proactive approach to handling scheduling conflicts or delays. Physical Requirements: Ability to work in a fast-paced environment within the service department and shop area. May be required to stand, walk, and communicate with technicians and advisors for extended periods. Benefits: Competitive pay based on experience Medical, dental, and vision insurance 401(k) with company match Paid time off and holidays Employee discounts on vehicles, parts, and service Ongoing training and career development opportunities

BENEFITS: Benefits are available day one, no waiting period. Continuing education and recertification is offered cost-free, both in-house through the Center for Medics and remotely through PRODIGY, our online learning management system. Health insurance Dental insurance Vision insurance Life insurance Employee assistance program Paid time off 401(k) matching GENERAL FUNCTION/DUTIES: Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance; achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units. Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship. Most dispatchers must be prepared for field service on a moment's notice when on duty. Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update and disperse information by computer, pager, telephone, cellular telephone, facsimile or other methods. Update and maintain emergency contacts lists, emergency response information and general business administration contact lists. Perform a wide variety of clerical and office support assignments including but not limited to; the operation of office equipment and computers, record keeping, filing, indexing, and other general clerical work. Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate. Take messages and make calls for on duty personnel as requested. Search master recordings for needed information. Manually activate interior and exterior doors from the dispatch office. Maintain, clean, decontaminate, restock and prepare equipment, facility and vehicles for use. Test and inspect equipment as required. Provide general instruction to new employees and assume the responsibilities of a Supervisor if one is not available or not on duty. Participate in formal classroom and informal field training sessions, workshops, drills and exercises to learn and practice new techniques. Attend mandatory continuing education classes. Perform other duties not specifically presented in this description as required. REQUIREMENTS/QUALIFICATIONS: Preference for candidates with EMS dispatch experience. Must possess the ability to engage in multiple activities simultaneously. Must have the ability to establish and maintain effective working relationships with patients, other employees, other public safety professionals, medical staff at the hospitals, and with the general public. Must have a working knowledge of the street system in Cambridge and the surrounding area. Must also have knowledge of how to use the street guides used by Pro EMS. Must have the ability to remain calm while working in difficult, stressful and sometimes dangerous circumstances. Must use good judgment and possess the ability to remain focused while assuming a leadership role and directing others of lesser training via telephone. Must comply with all company mandated safety programs and OSHA mandates such as tuberculosis screening, HAZCOM and bloodborne/airborne pathogen training. Must be able to sit for extended periods of time. WORKING CONDITIONS: This Position will be performing tasks in the customary office environment. The person should have the ability to work in a stressful environment while performing multiple tasks simultaneously, with the possibility of long hours and irregular times/days. All applicants must successfully pass a pre-employment physical agility test, drug screen and background check once a conditional offer of employment has been made. Pro EMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, ancestry, national origin, age, disability, handicap, pregnancy, genetics, veteran status or other protected status. DISCLAIMER: The information provided in this description is designed to indicate the general nature and level of work performed within this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this position. Management has the sole discretion to add or modify the duties of the position and to designate other functions at any time. This position description is not an employment agreement or contract.

About the Opportunity $33.42/hour - $36.83/hour here. ------------------- About the opportunity The Northeastern University Police Department engages the community through a comprehensive program of police, emergency management, international security, crime prevention, emergency medical, and related public safety services to promote the conditions by which Northeastern University operates as intended throughout the world. The Department operates under the tenants of Procedural Justice and believes in continuous active engagement with members of our community, to prevent crime and increase the quality of life for those we serve. Click here to see what it means to be a member of the NUPD family. Click here to see an overview of the University's comprehensive benefits package including educational incentives, comprehensive medical coverage, retirement plans, and fitness/wellness programs. Responsibilities Receive emergency and non-emergency telephone calls Determine the nature, location, and priority of requests and dispatch appropriate resources in accordance with established procedure Enter, update, and retrieve information from a variety of computer systems Disseminate mass emergency notification alerts when necessary Monitor radio traffic, security alarms, fire alarms, and video security cameras Provide referral services and victim resources Undergo initial training and maintain knowledge through continuing education Other duties as assigned Qualifications Mandatory Job Requirements High School Diploma or GED equivalent One or more years of relevant experience A valid U.S. Driver's License CJIS certification within six months of hire APCO certification within six months of hire Candidates must pass a criminal background check Candidates will be subject to a drug test and psychological exam Must currently possess, or must achieve within first three months; CPR (BLS/HCP) certification Required Skills Ability to multi-task, prioritize, and quickly synthesize information Ability to remain calm, stay focused, and utilize sound judgement in rapidly evolving, stressful emergency situations Excellent verbal and written communication skills Strong computer skills, typing skills, and ability to learn new software Excellent interpersonal skills and ability to work effectively with a wide variety of people Has a professional phone manner and a service mentality Is team and goal oriented Ability to exercise discretion in handling confidential information Work Environment & Physical Demands This position is an essential personnel position which requires working in a variety of situations including during holidays, weekends, day/evening/night shifts, overtime, and in a state of emergency Requires frequent phone-interactions with people, dealing with regular interruptions, periods of concentrated attention, handling multiple concurrent tasks, frequent deadlines, and the criticality of task success Required to wear department issued uniform while on duty Ability to sit or stand for extended periods of time Preferred Qualifications Former dispatch or law enforcement experience strongly preferred Call-taking experience preferred Experience in a higher education setting preferred Additional Information Selection Process: The selection process includes a computer-based exam as well as an interview process, full background check, and psychological exam. Once initiated, the selection process is expected to take approximately 3 months. If at any point during the selection process a candidate is notified that they are not moving forward, the candidate is encouraged to reapply for a future position. The position will remain open until filled. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by the law. Position Type Safety and Security Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit ************************************* for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Base Pay Rate: $32.76

Job Description Here at Patrick Motor Group, we know that every employee is critical to our success, and we believe in rewarding employees who are motivated and ready to work hard. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from us over generations. We thank you for being a part of our team and look forward to seeing you succeed here. Role Overview: Service Dispatcher coordinates and handles all service repair orders daily in the service department. The Dispatcher is responsible for coordinating with other service department staff members such as technicians and Service Advisors to ensure that repairs are completed within specific time frames. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities: Schedule shop work to facilitate maximum productivity in accordance with dealership policy and technicians' skillset. Prioritizes and controls all comebacks to ensure proper and prompt attention. Ensures proper repair order documentation (i.e. complaint, cause and correction noted on every repair order with punch times for each operation). Prepares estimates when required (internal work). Works with the shop foreman (when applicable) [to] ensure(s) that technicians follow warranty material disposition procedures. Advises Parts and Service Managers of repetitive shortages so that corrective action can be taken. Manage and optimize technician schedules to maximize efficiency and meet customer expectations. Maintain clear and effective communication between technicians and service Advisors to provide updates on service repairs and to recommend solutions for any issues at hand. Evaluate service requests and prioritize them based on urgency, customer requirements, and resource availability. Accurately record and maintain detailed records of dispatch activities, technician availability and proper distribution of major services. Address and resolve any challenges or conflicts that may arise during the dispatch process to ensure customer satisfaction. Maintains a clean and organized work area. Work closely with other departments, including customer service, sales, and technical support, to ensure seamless coordination and communication. Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Contribute to the overall success of the motor group by working with all teams and departments collaboratively and professionally with a positive attitude. Be at work on time or early (no exceptions). Be team-oriented with a desire to achieve both individual and collective goals. All other duties assigned by management. Education/Experience Requirements: High school diploma and/or GED (General Education Degree) is required. A strong understanding of automotive technology and the automotive industry is a plus. Computer and communication skills must be at an intermediate level. Employee must have basic to intermediate mathematics skills. Strong decision-making ability and organization are required. Employee must have attention to detail. Employee must be able to read, write, understand and speak English. Training and Certifications required (to be started upon hire): Manufacturers Certification for the job described. Engage with PMG training platform(s) (I.e. Leadership training, Microsoft 365, etc.) Work with any training the dealer group is currently utilizing. Employee must have a valid U.S. Driver's License. Physical Requirements: Employee must be able to sit/stand for long periods of time. Use their hands to handle, control or feel objects, tools, or controls. Repeat the same movements for over 8 hours a day. Occasionally need to lift boxes up to 20 lbs. Occasional bending, walking, and mobility will be necessary. Employee must be able to get in and out of vehicles and shovel/ assist with snow removal when necessary. Ability to stand, walk, climb, stoop/bend, and reach is required. Employee must be able to speak clearly and repetitiously for over 8 hours a day. Supervisory: N/A “Patrick Motor Group was founded on honest work, a love for cars and the people who drive them. We believe in community, building strong relationships and enjoying what we do. Sales and service delivered with respect, trust and quality - that's the Patrick Motor Group.” Patrick Motor Group, LLC is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Under the direct supervision of the Lead Public Safety Administrator or designee, the Public Safety Administrator is responsible for monitoring and controlling of security systems, including equipment, processing and dispatch of requests for service, as well as associated reports, paperwork and all operational procedures. Responding according to the established procedures for emergency conditions and situations. Responsibilities ESSENTIAL FUNCTIONS: * Acts as primary liaison for intra-agency and inter-agency dispatching needs of medical school, hospital and city-based emergency response agencies. * Functions as the recipient of first responder/emergency situations via phone and alarm systems. * Primary point of contact for 911 emergency phone calls made to the department. Triages calls and dispatches department personnel to emergency situations involving criminal activity, medical emergencies and alarm activity as needed. * Primary point of contact for routine phone calls made to department. Triages calls for service, door openings for authorized medical school and hospital personnel, inquiries about lost property in the lost and found, parking inquiries, directions, and other general informational requests. * Operates the Public Safety paging and radio communication system, coordinating information during routine and emergency situations. * Trained and certified to access and operate the department's criminal justice information software (CJIS) to respond to police requests for information on victims and suspects of crimes, registry of motor vehicle information, and other criminal justice queries while they are in the field on calls. * Monitor CJIS terminal for surrounding community alerts including emergency notifications and Amber alerts. * Monitors alarm systems for departmental panic alarms, fire alarms, irradiator alarms, biosafety level 3 alarms, infant abduction alarms and campus-wide intercom systems and dispatches police personnel to the alarm location. * Coordinates fire emergency response triggered by alarm or 911 line. Assist police, engineers, and fire department in locating source. * Responsible for participating in scheduled testing and troubleshooting of all alarms systems, with outstanding issues forwarded to appropriate vendors for agency support. * Responsible for sending out emergency alert notifications through voice/text/email through the emergency alert software (RAVE) to the medical school and hospital communities in the event of an emergency. * Creates and maintains a shift log, reviewing and ensuring all collected data during various shifts are accurate and entered appropriately into computerized record keeping database (CAD). Summarizes calls, including police security checks, public interactions, traffic stops, emergency calls, and general information occurring during shift. * Present pass-along briefing to the oncoming shift dispatcher including ongoing issues, pending calls, and pertinent information to provide continuity of service for outstanding issues. * Collate, organize, and print support paperwork for police personnel as needed for their duties. * Maintain equipment in the dispatch center and place calls for service for equipment that needs troubleshooting by outside vendors or school information technology department. Assist with updates and report unresolvable issues to the Lead Dispatcher, IT, or outside vendors. * Assists police department personnel with investigations, to include, but not limited to: finding and obtaining relevant video footage of incidents, correlating access control logs, determining and interpreting criminal history within the court system both in and out of state, as well as internet-based online searches for both criminal investigations and background investigations for prospective police and dispatch personnel employment candidates. * Maintains last minute scheduling changes for police personnel, including notifications for filling open shifts and alerting supervisors to staffing shortages and filling these shortages through notifications by phone or scheduling software. * Essential personnel expected to work at any time during a 24-hour, 7 day a week, 365 days a year basis, regardless of scheduled shift, covering open shifts as required by staffing and emergent circumstances such as; inclement weather or state of emergency. Required to work forced overtime to fulfill department staffing requirements as needed. * Receive deliveries of urgent goods and ensure their security to proper destination. * Manage off hour dock access for deliveries, funeral home pickups, service, and facilities. * Accept lost and found items turned in by the public making effort in identifying/contacting owner, and logging the item into the computer aided dispatch software. * Ability to remain calm and collected under stressful situations. * Ability to multitask and handle multiple concurrent alarms / phone calls / radio transmissions. * Ability to extract information from people in distress * Ability to evaluate emergencies, asking vital questions while providing appropriate pre-arrival instructions * Expertise with state and federal criminal information systems such as CJIS, NLETS, NCIC. * Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: * Associates degree in Computer Science or related field, or equivalent experience. * 2 years computer system operation and clerical related experience, including ability to maintain records, input data. * Must be able to be certified in CPR/First Responder. * Familiarity with police codes and NATO phonetic alphabet * Must have strong interpersonal skills, with the ability to make spontaneous decisions for triaging route, as well as emergency situations. * Normal visual and manual dexterity. Additional Information #LI-AC1

WORCESTER STATE UNIVERSITY is a liberal arts and sciences university with a long tradition of academic excellence dating back to 1874, as well as an Affirmative Action/Equal Opportunity Employer that seeks to reflect the diversity of its community. Our workforce is dedicated to academic quality, student-centered programming, engaged citizenship, open exchanges of ideas, diversity and inclusiveness, and civility and integrity. We are looking for job applicants who share these values and commitment to our students. Worcester State is centrally located in Massachusetts, about an hour's drive from Boston, Springfield, and Providence, Rhode Island. Our 58-acre campus is nestled in the residential northwest side of Worcester--the second largest city in New England and home to 37,000 college students at more than a dozen colleges and universities. Over 6,000 of those students attend Worcester State--approximately 5,300 are undergraduates and 1,000 are graduate students. Learn more about us at worcester.edu/about . Job Description: OFFICIAL TITLE: Communications Dispatcher II SUPERVISION RECEIVED: Shift Supervisor, following chain of command SUPERVISION EXERCISED: May supervise student employees General Statement of Duties: The Communications Dispatcher II primarily receives and prioritizes emergency and non-emergency calls and in-person reports from the community. The incumbent dispatches campus police officers to calls, monitors cameras, enters data into logs, answers the window, and writes parking passes. Responsibilities: (E) = Essential (E) Receives and prioritizes emergency and non-emergency calls. (E) Provides service window reception for purposes of information intake, parking pass requests, and general service. (E) Transmits messages from a radio communications base station in accordance with the rules and regulations of the Federal Communications Commission. (E) Monitors various radio frequencies to receive, evaluate, and forward information. (E) Operates radio transmitting and receiving equipment comprising a system of fixed stations and mobile units. (E) Maintains records and logs of information such as all messages received and transmitted, weather conditions and individuals or authorities to contact in emergency situations. (E) Searches files, both paper and electronic, to obtain information in response to inquiries. (E) Coordinates all radio communications including emergency systems, relays messages and instructions to mobile or fixed stations concerned and operates public address systems and paging devices. (E) Monitors security cameras. (E) Files, scans, completes, and processes paperwork as requested by supervisor and chain of command. (E) Oversees and monitors communications activities in order to ensure compliance with governing laws, rules, and regulations. (E) Provides on-the-job training to employees. (E) Maintains employee records to insure compliance with agency requirements. (E) Prepares employee work schedules to insure adequate communications. (E) Demonstrates civility and professional, customer-service oriented behavior, worthy of emulation by other staff and students. (E) Responsible for contributing to the WSU Strategic Plan. (E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives. Performs other duties as assigned within the Communications Dispatcher II classification: Classification specifications are available at ************************************************************* Requirements: Required Qualifications: Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of radio receiving and transmitting equipment. Possession of a valid Restricted Radiotelephone Operator's permit issued by the Federal Communications Commission. Ability to use proper English grammar, punctuation and spelling. Ability to read, write and comprehend the English language. Ability to understand, apply and explain the provisions of the laws, rules, regulations, policies, procedures, guidelines, etc. governing assigned unit activities. Ability to speak clearly and distinctly. Ability to communicate effectively in oral expression. Ability to give oral instructions in a precise, understandable manner. Ability to follow written and oral instructions. Ability to work accurately with names, numbers, codes and/or symbols. Ability to gather information through questioning individuals and by examining records and documents. Ability to assemble items of information in accordance with established procedures. Ability to maintain accurate records. Ability to establish and maintain harmonious working relationships with others. Ability to deal tactfully with others. Ability to adjust to changing situations to meet emergency or changing program requirements. Ability to maintain a calm manner, make decisions and act quickly in stressful and emergency situations. Ability to work independently. Ability to exercise sound judgment. Ability to exercise discretion in handling confidential information. Knowledge of the terminology, coding, symbols and standard abbreviations used in radio communications. Knowledge of the methods of operating fixed radio communications equipment. Knowledge of the methods of operating mobile radio communications equipment. Knowledge of the laws, rules and regulations governing radio communications equipment. Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic review and/or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending r initiating disciplinary action. Ability to perform essential functions of the job with or without reasonable accommodation. Ability to successfully pass a thorough background check. Preferred Qualifications: Associates (or higher) degree in criminal justice or related field. Desire to grow in the field of criminal justice and interest in working towards a campus police officer role. Additional Information: Here at Worcester State University, it is strongly recommended that all employees be vaccinated against COVID-19 before they begin employment. This is a grade 13, non-exempt, full-time (40 hours), benefited AFSCME position. The bi-weekly salary is $1,988.05 (annual salary is $51,689.30).The current shift is TBD. Worcester State University offers a competitive benefits package that includes: a choice of 8 different pre-taxed, health insurance plan options pension and supplemental plan retirement options life insurance up to 8x the annual salary long-term disability coverage dental insurance 10 vacation days accrued per year 15 sick days accrued per year 5 personal days per year paid holidays tuition remission for self, spouse, and dependent children and more... Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community. Application Instructions: Applicants must apply online and may do so by visiting ************************** and submitting a cover letter, resume, and the contact information of three professional references. For assistance with uploading materials, log a ticket via the HelpDesk link, or contact us directly at ************. URL: *****************