Flight Dispatcher (Greater Chicago Area)
Dispatcher job in Saint Louis, MO
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
Description
Our Network Operations team works around the clock running United's global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
This position is physically located in Arlington Heights, IL
Job overview and responsibilities:
The Dispatcher is responsible for joint operational control with the Pilot in Command to ensure the safe, legal, and efficient operation of United Airlines flights in accordance with Federal Aviation Regulations and Company Manuals. The successful candidate possesses strong organizational skills and is detail oriented. Additionally, strong written and verbal communication skills accompanied by a high work ethic are a must.
* Prepares the flight release
* Monitors flight progress
* Analyzes and disseminates meteorological information, reviews maintenance limitations and calculates the amount of fuel required for safe flight
* Updates the pilot in command of significant changes to the flight plan and provides assistance during irregular and emergency situations
* Maintains qualification and competency in accordance with FAA and UAL requirements
* Interacts with other United Airlines' departments including Maintenance Control, Operations Planning and Meteorology
Qualifications
What's needed to succeed (Minimum Qualifications):
* High school diploma, GED or education equivalent
* FAA Aircraft Dispatcher Certificate
* 1 year of Airline Operations experience
* Must be able to work any shift/any day including holidays
* Must pass DOT background and DOT drug screen
* Must be legally authorized to work in the United States for any employer without sponsorship
* Successful completion of interview required to meet job qualifications
* Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
* Bachelor's Degree
* At least 1 year of FAR Part 121 Dispatch or closely relevant experience (i.e. Pilot, ATC, etc.)
* International Dispatch experience
* Experience working as a dispatcher for another airline
The starting rate for this role is $7,671 per month.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Police Public Safety Dispatcher/First Responder
Dispatcher job in Clayton, MO
An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety.
An additional 7% Shift Differential pay for employees who work Midnight shift.
INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay:
Associate's degree: $1,200/year
Bachelor's degree: $2,400/year
Master's degree: $4,800/year
Doctorate degree: $7,200/year
Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree.
Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting.
Position will remain open until filled.
Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like.
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Examples of Duties
* Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures.
* Dispatches emergency and lifesaving equipment as needed throughout St. Louis County.
* Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head.
* Operation of Motorola radio consolette.
* Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel.
* Provides radio service to all mobile units.
* Monitors, and operates as needed, radio system IO channels.
* Provides criminal history information, vehicle information and driver's license information.
* Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested.
* Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems.
* Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information.
* Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head.
* Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance.
* Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department.
* Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed.
* Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone.
* Performs related work as required.
Minimum Qualifications
Knowledge, Skills and Abilities:
* Considerable knowledge of the operating rules, regulations and procedures of the Department.
* Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County.
* Knowledge of the geography of St. Louis County and surrounding areas.
* Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver.
* Knowledge of computer aided dispatch terminals.
* Ability to operate three separate computer terminals at the same workstation.
* Ability to perform duties that include the use of 4-6 computer screens at the workstation.
* Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area.
* Considerable skill in receiving and relaying information through on-line computer system.
* Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority.
* Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display.
* Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations.
* Ability to hear and differentiate various audible tones.
* Considerable skill in coordination of emergency response during critical incidents such as tactical situations.
* Skill in interpreting and analyzing requests for police and emergency services.
* Considerable skill in understanding and applying the information available in a radio fleet map.
* Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents.
* Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed.
* Skill in assigning appropriate priority codes to requests for police and emergency services.
* Skill in understanding and following detailed oral and written instructions.
* Skill in maintaining simple clerical records
* Ability to function effectively in a potentially stressful environment.
* Considerable skill in multi-tasking environment during potential emergency situations.
* Ability to listen, talk and type simultaneously.
* Ability to follow detailed written and verbal instructions.
* Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau.
* Ability to type 30 words per minute with no more than five (5) errors.
Training, Experience and Education:
* Graduation from high school or equivalent (GED)
* Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training.
* Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy.
* Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years.
Additional Information
CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible.
AGE LIMITS: Eighteen (18) years of age at the time of appointment.
EDUCATION: Educational requirements and skills will be determined by the position classification.
PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC).
TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos.
ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor.
MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis.
COMPETITIVE SELECTION PROCESS
Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step.
AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.
Public Safety Dispatcher - Experienced
Dispatcher job in Saint Louis, MO
Job Description
Public Safety Dispatcher
REPORTS TO: Shift Supervisor
Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations.
FUNCTIONS OF THE JOB:
Essential Functions:
Shall answer calls for emergencies (telephone or radio) in a courteous manner;
Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information;
Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field;
Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency.
Maintains contact with all in-service Police, Fire and EMS units and documents change in their status;
Through REJIS, provides criminal history, vehicle information and driver's information;
Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day;
Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service;
Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action;
Make notifications as necessary to support field units in their mission;
Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift.
Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities;
Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls;
Provides information to officers in the field; researches computerized databases;
Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed;
Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete);
Restores computerized systems and equipment following power outages.
Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies;
Shall practice good housekeeping at all times and report any equipment malfunctions immediately;
Shall not discuss Dispatch Center business with anyone other than those having the need to know;
Assists in maintaining current list of employee and stakeholder contact information;
Monitors surveillance cameras and security doors;
Monitors inmate arrest status and coordinates commitments and releases with courts;
Ability to provide credible testimony in municipal, state and federal court;
Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct;
May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed;
Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director;
Other duties as assigned.
Physical/Mental Activities or Demands:
Ability to sit, for extended periods of time
Ability to maintain composure in stressful times.
Occasionally exert or lift up to 25 pounds.
Concentrated mental and visual attention.
Hearing and specific visual abilities that include close vision.
Ability to answer phones using headsets and handheld unit.
Ability to work in an office environment with considerable distractions.
Working Conditions:
Office environment with considerable distractions.
POSITION QUALIFICATION REQUIREMENTS:
Education, Training, and Experience:
1. High School Degree or GED equivalency.
2. Type at a speed necessary for adequate job performance.
3. Emergency medical Dispatching (EMD) certification through a national agency preferred.
4. Possession of or ability to readily obtain MULES/NCIC certification within training period.
5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems.
6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment.
7. Knowledge of emergency telephone and radio communications procedures.
Skills and Abilities:
Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years.
Standard radio or telephone communications receiving and transmitting equipment.
Understand law enforcement technology, rules and regulations operating manuals relating to communications systems.
Uses and Capabilities of ECDC Computer Aided Dispatch System.
Procedures and policies pertaining to the dispatching of emergency equipment.
Principles of supervision, training and performance evaluation.
Proper English usage, spelling, punctuation and grammar.
Possession of or ability to readily obtain MULES/NCIC certification within training period.
Sufficient experience to understand the basic principles relevant to the major duties of the position.
Preferred Additional Knowledge Required
Knowledge of emergency telephone and radio communications procedures.
Knowledge of the operation of telephone, radio and CAD systems.
Knowledge of computers and job related software programs.
Knowledge of city streets and geography.
Knowledge of law enforcement terminology.
Skill in the analysis of problems solving.
Skill in the response to emergency situations.
Skill in the preparation of clear and precise administrative reports.
Skill in oral and written communication.
Skill in multi-tasking
Ability to provide credible court testimony.
License(s)/Certificate(s) Required:
None
EOE/AA/M/F/D/V
Job Posted by ApplicantPro
Safety Communications Operator
Dispatcher job in Saint Louis, MO
* Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of the complaint * Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams
* Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities
* Gathers and relays information according to standard processes and procedures
* Maintains lists and logs, preparing records and reports as requested
* Provides solutions to problems in situations that may be atypical or infrequently occurring
* Evaluates and selects solutions from established options/procedures
* Impacts team through the quality of the services or information provided
* Utilizes working knowledge and learned skills to perform various activities for the job
* Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area
* Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.
Shift
40 hours, rotating shifts
Minimum Qualifications
High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary
Preferred Qualifications
A high school diploma or equivalent and 2 years of experience are required, from which comparable knowledge, skills, and abilities can be acquired.
Anticipated Hiring Range
Salary Range: $17.50 - $20.30
Grade: GGS 006
University Title: SAFETY COMMUNICATIONS OPERATOR
Internal applicants can determine their university title by accessing the Talent Profile tile in my HR.
Application Materials
* Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
* Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: ****************************************************
* Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************
Benefit Eligibility
This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at ***********************************************
Equal Employment Opportunity
The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please email the Office of Human Resources at ***************.
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Easy Apply911 DISPATCHER
Dispatcher job in Columbia, MO
View 911 Dispatcher job description: ******************** com/hr/webpublish/jobs/792-2701.
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911 Communications Operator
Dispatcher job in Marion, IA
APPLICATIONS ARE DUE BY: Open Until Filled REQUIREMENTS: * Must be a citizen of the United States and a resident of the state of Iowa or intend to become a resident upon employment. * Must be a high school graduate with a diploma or possess a G.E.D. equivalency certificate.
* This position requires availability for night shift, holidays and weekends.
* See job description below for complete information.
LATERAL TRANSFER:
A lateral transfer is defined as an individual who is currently employed as a certified Iowa public safety dispatcher for a PSAP or has been so employed within the previous 12 months prior to beginning employment with the city and has successfully completed the Basic Iowa System Training (BIST), ILEA Basic 40-hour Telecommunicator School and is current on the Iowa/NCIC state system certification.
INCENTIVES:
An individual meeting these requirements will be given credit for prior years of service, and their starting salary will be placed accordingly within the current MPPA adopted salary scale and benefit hour earning scales for Communications Operators as well as a hiring bonus of $5,000. $2,500 will be included with their first paycheck and $2,500 after one year of service.
APPLICATION CHECKLIST:
* Completed City of Marion Application (cover letter and resume is required)
* Military Discharge Separation Papers - DD214 showing box 24: Character of Service (if applicable) Honorable Discharge (required for Veteran's Preference Points)
* Current phone number and email address
Communication regarding the hiring process will be sent via the email provided on your application. Please monitor your email closely throughout this process for confirmations and updates.
JOB INFORMATION
Job Title: Communications Operator
Civil Service: No
Department: Marion Public Safety Communications
Bargaining Unit: Yes
Reports to Position: Communications Manager
Pay Grade: Per MPPA Contract
Location: Police Department
Overtime Status: Paid Overtime
Effect. Date: 01/01/2020
FLSA Status: Non-Exempt
JOB SUMMARY
This is a non-management position within the Public Safety Communications Center of the Marion Police Department. A Communications Operator serves the community by answering emergency and routine calls via phone, radio, or other devices and gathers essential information from callers; enters the call information into the computer-aided dispatch (CAD) system and dispatches the appropriate first responders to the scene as needed. The operator provides dispatch and communication support services for police, fire, EMS, and can require the coordination of other related service agencies during joint events. Work is performed in accordance with federal and state laws as well as departmental regulations, policies, and routines. This position has 3 shifts: Day Shift - 6 am - 2 pm; Evening Shift - 2 pm - 10 pm; and Overnight Shift 10 pm - 6 am. Shifts are bid on every 6 months by seniority with all new hires working evening and overnight shifts, including weekends and holidays.
ESSENTIAL JOB DUTIES/WORK PERFORMED
* Must not pose a direct threat to the health or safety of other individuals in the workplace or citizens encountered during work.
* Receive all 911 and routine line phone calls, as well as the police department administrative phone calls by operating a multi-line telephone console system including telecommunications device for the deaf (TDD) or hearing-impaired.
* Must always be ready to take a call and respond as necessary.
* Accurately interpret, condense, and prioritize information relevant to the call; select proper call type responses.
* Keep callers on the phone, if necessary, in order to provide responders with the most current information to handle the call safely and efficiently.
* Ask vital questions and provide pre-arrival instructions for emergency personnel.
* Transfer or relay calls, individuals or information to officers or other members of the department or make secondary party calls to others as needed or requested. (i.e.: gas, electric, water, etc.)
* Operate the department's multi-channel/multi-agency radio equipment; be clear in tone, enunciation and volume; be concise giving details in an accurate, brief and logical order over the radio.
* Monitor multiple radio channels and talk groups and understand their functions.
* Dispatch calls to correct law enforcement, fire or medical personnel via the radio equipment, monitoring all radio traffic, keeping units updated with accurate information.
* Rapidly and accurately type all call information or officer-initiated activity into the computer-aided dispatching (CAD) system; efficiently operate multiple computer programs, understand the system integration and stat-based requirements; quickly log, retrieve and/or disseminate information as needed or requested.
* Monitor the state computer system for attempt to locates or time-sensitive messages from other agencies; Utilize the state computer system to enter and modify information into local, state, and national computer database National Crime Information Center (NCIC).
* Greet and assist citizens walking into the public lobby; for information or requesting officer response.
* Continuously review policies and procedures and update communications center manuals as required.
* Perform administrative work and print paperwork as needed or requested by officer.
* Train employees or officers on specific tasks as needed.
* Perform related work as required.
REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS
* Knowledge of City geography and surrounding area.
* Knowledge of laws, regulations, and policies pertaining to the communications function.
* Knowledge of the services provided by the police department, fire department, other City departments, and outside agencies.
* Knowledge of police and fire radio procedures.
* Skill in the use of radios, telephones, recording, teletype, computer systems, and other related equipment utilized by the communications center.
* Ability to maintain confidentiality required by law and department guidelines.
* Ability to understand and execute oral and written directions as well as the ability to accurately relay information verbally and in writing.
* Ability to proficiently operate the equipment located in the communications center.
* Ability to work rapidly and accurately while entering, retrieving and disseminating information via multiple applications.
* Many of the work duties listed are completed simultaneously; must be able to multitask effectively using a number of computer programs, phones, recordings, radios, and other related equipment in a high stress environment.
* Must be organized, level-headed, and trustworthy.
* Ability to foster and maintain effective working relationships with fellow employees and the public providing competent, pleasant customer service.
* Ability to manage and prioritize calls during times of high call volume or when a partner is not present.
* Able to take control of difficult situations in order to obtain information from excited or agitated individuals in person or by phone.
* Ability to constantly prioritize tasks and adapt to each individual situation in a short amount of time.
* Ability to make minor decisions in accordance with established law, regulations, and policies.
* Ability to remain calm under all types of emergency and/or emotional situations.
* Able to perform work accurately and in detail, keeping emergency responders safe and informed.
* Ability to work long hours when necessary.
* Currently possess or must obtain Iowa Online Warrants and Articles (IOWA) / National Crime Information Center (NCIC) Certification within 6 months of hire.
* Currently possess or must obtain ILEA Telecommunicator Basic Training Certification within one year and maintain throughout employment.
* Certified Training Operator (CTO) Certification desirable.
* Annual recertification for IOWA/NCIC required.
ESSENTIAL FUNCTIONS/PHYSICAL REQUIREMENTS
* Ability to read, speak, write, and understand English to effectively communicate with citizens and employees by telephone, in written form, or face-to-face.
* Ability to operate telephone, computer keyboard, calculator, switchboard, teletype, photocopier, and similar electronic and manual office machines.
* Ability to monitor and respond to all required police radio traffic.
* Ability to sit for long periods of time for typing and computer work.
* Ability to bend, reach, climb, stoop, and lift 40 pounds for filing and records retrieval.
* Ability to muti-task in a high stress environment.
QUALIFICATIONS
* High school diploma or G.E.D. is required, additional course work desirable.
* No experience is required, however, working knowledge and experience in the use of computers, records management, computer aided dispatching and/or communication equipment is preferred.
WORKING CONDITIONS
* Work in a 24/7 office environment that includes evening, nights, weekends, and holidays; extended hours may be required during emergencies.
* Work may require call in without notice for forced overtime 24/7.
* Work in a potentially stressful environment with constant exposure to urgent, time-sensitive situations requiring immediate action.
* Emotional resilience is required. Must remain calm, focused, and professional despite verbal hostility or emotionally charged exchanges.
REQUIRED BACKGROUND CHECKS
* Sex Offender Registry
* Criminal Background Check
* Drug Screening
* Driving Record
* Pre-Employment Physical
* Polygraph
QUESTIONS
Contact City of Marion Human Resources at ************
Contact Communications Center Manager at ************
Coordinator, Dispatch
Dispatcher job in Saint Peters, MO
Take your career further with McLane!
The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.
The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.
Benefits you can count on:
Pay rate\: $21.00 to $22.50 per hour.
3rd shift\: Sunday-Thursday 5pm-130am or 2am
Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
401(k) Profit Sharing Plan after 90 days.
Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What you'll do as a Dispatch Coordinator\:
Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
Develop and update driver and helper dispatch schedule daily.
Understand DOT hours of service and ensure driver compliance.
Set up daily tractor/trailer assignment for drivers.
Verify roadworthiness and keep maintenance records for tractors and trailers.
Call customers to inform them of variances in delivery times.
Expedite driver manifests and highlight keys.
Provide timely reports to immediate supervisor as requested.
Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
Meet this position's physical demands.
Other duties may be assigned.
Qualifications you'll bring as a Dispatch Coordinator Teammate\:
High School Diploma.
Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
Have 2 years in similar function (preferred).
Map reading abilities.
Understanding of distribution systems.
Ability to communicate in various methods with different levels.
Mathematical ability for maintaining schedules.
Understanding of dispatch issues and procedures.
This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.
Fit the following? We want you here!
Safety-focused
Reliable
Adaptable
Dedicated
Moving America forward - together.
We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For our complete EEO and Pay Transparency statement, please visit https\://**********************************
Auto-ApplyDispatcher/ Clerk SIMR - Part Time
Dispatcher job in Saint Joseph, MO
Identification: POSITION TITLE: Dispatcher/Clerk | SIMR (Part Time) DEPARTMENT/DIVISION: Public Works & Transportation | SIMR SALARY: $15.92/Hourly CLOSING: Open Until Filled Job Summary/ Scope: Operates City radio and maintains various records and logs, answers telephone calls after hours and on weekends. No supervisory or budgetary responsibilities. This position is for one night per week (primarily Tuesday 4 p.m. to 12 a.m.) however this position would also cover other gaps in shifts vacation, sick, etc.
Essential Duties and Responsibilities:
Answers incoming calls from the general public and other City departments
Operates two-way radio to disseminate information and maintain contact with operating crews.
Log daily activities and manages/maintains the fuel usage database, including monthly fuel reports for all Departments.
Reports and logs after hours overtime for certain on-call personnel.
Manges fuel access keys for all employees utilizing the fuel system.
Keeps record of water usage for Public Works and send the report to Missouri American Water.
Assists with keeping the Public Works employee contact list updated.
Input after-hours sewer backup reports into the sewer back up database.
Maintains logs of all street closures and sends email notifications.
Keeps record of the CSS1H-M levels in the storage tank for the slurry crew.
Monitors surveillance cameras and serves as security person for City yards, including evening building checks.
Handles after hour street maintenance, animal control and sewer maintenance calls.
Enters information into computer and prints reports.
Monitors weather gauges and report weather conditions.
Dispatches employees for one-call locates and other after-hour issues.
Performs all other related duties as assigned.
Required (Essential) Knowledge, Skills and Abilities:
Ability to follow instructions and perform tasks with minimum supervision.
Skills in typing, computers, filing, and record keeping.
Skills in effective verbal communications.
Knowledge of city emergency procedures
Visual acuity and hearing ability.
Knowledge of or ability to learn city emergency procedures.
Ability to follow instructions and perform tasks with minimum supervision.
Knowledge of city geography and street locations.
Skills in Microsoft Office and knowledge of asset management software preferred.
Employee Behavior and Conduct:
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.
Materials and Equipment Directly Used:
Operates a two-way radio, telephones, and a PC. There may be times when use of personal vehicle may be required.
Working Environment/Physical Requirements:
Work performed inside in an office environment. Occasional outside surveillance. Able to sit for long periods. Must be alert. Some overnight or day travel may be required for business purposes. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor.
Education: High school diploma or equivalent required or must be able to obtain within 6 months. One to three years' experience preferred.
All applicants must pass a drug screening and criminal background check prior to employment.
Any job offer made by the City is contingent upon the applicant passing the drug screening and background check.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a governmental entity subject to Section 504 of the Rehabilitation Act of 1973,
which requires that otherwise qualified handicapped individuals be protected from discrimination.
Transportation Dispatcher - Carroll
Dispatcher job in Carroll, IA
YOUR OPPORTUNITY
We have an exciting Transportation Dispatcher opportunity in Carroll, IA. The transportation dispatcher will work closely with market haul carriers, load crews, plant personnel and market haul scheduler to ensure safe transport of animals to market. This role requires routine onsite presence at farms to conduct audits, training, and support compliance activities.
ABOUT US
At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. Our commitment to sustainability is reflected in our renewable gas projects on our farms creating renewable energy. Owned by Seaboard Corporation, a Fortune 500 company, and nominated as one of the “Best Places to Work” by Kansas City's Business Journal, we have a dynamic culture where our employees can contribute and understand why they matter.
RESPONSIBILITIES
Work closely with production and scheduling operations to execute schedules based on production needs by coordinating market animal transport and trailer wash requirements.
Establish and adjust work procedures to meet the needs of transportation, marketing, plant, and production.
Provide timely and accurate feedback on pertinent data and information to management.
Communicate with drivers, load out crews and management on a routine basis.
Ensure compliance of DOT and OSHA regulations.
Conduct on farm training and assessments with drivers to ensure compliance with company and bio-security policies and proper animal handling protocol.
Administer and recommend training when appropriate.
Timely and accurate documentation of all issues associated with proper administration of department.
Prepare various reports for transportation management.
CORE COMPETENCIES FOR SUCCESS IN ALL ROLES:
instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.
QUALIFICATIONS
Required: The details listed below are the required knowledge, skills, and/or abilities to perform this role.
Reasonable accommodation(s) may be made to enable individuals to perform the essential functions of this job.
2-4 years related experience and/or training in transportation or animal care.
A valid driver's license is required, and acceptable motor vehicle record.
SCHEDULE
The hours and days of work are established by departmental needs and at the discretion of management. After-hours, weekends, and overnight travel as requested. Overtime work available as needed.
WORK ENVIRONMENT
The physical and work demands listed here represent those an employee should possess to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The employee must regularly lift and/or move up to 50 pounds, occasionally lift up to 100 pounds and sometimes push and/or move up to 300 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
The work environment includes a normal office environment, with routine farm visits where the employee may be exposed to waste material, feed, and hog dust.
The employee occasionally works near moving mechanical parts and is commonly exposed to airborne particles and gases at low concentrations.
WHY SEABOARD FOODS?
Medical, vision & dental benefits upon hire
401K with company match
Paid Time Off & Company Holidays
Wellness Program
Tuition reimbursement
Employee pork purchase program
For a complete list of our benefits please visit our career site by clicking here.
Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.
Dispatch Coordinator
Dispatcher job in Kansas City, MO
Job Title Dispatch Coordinator Business Function Corporate Branch Name MHC RoadAssist Center Date 12-23-2025 Address 1524 North Corrington Avenue City Kansas City State MO Job Overview & Essential Functions Murphy-Hoffman Company, LLC is North America's largest Kenworth truck dealership group and leasing group. As MHC continues to grow, we have an opening for an Customer Support Specialist. This position handles inbound emergency and service calls from customers and drivers and uses established policies, procedures, and systems to schedule and manage repairs in a 24/7 environment.
* Answers inbound breakdown and non-domicile truck repair calls and schedules repairs. Arranges for substitute trucks as required.
* Ensures trucks are returned to service as quickly as possible and verifies repairs are adequate and cost appropriate.
* Manages and documents each event in the computer systems provided.
* Communicates repair status to the customer and branch management teams via multiple channels including email, text, and phone.
* Performs other duties as assigned by supervisor.
Qualifications
* One year of dispatching and/or truck, automotive, or heavy equipment repair industry experience strongly preferred.
* Customer relationship management (CRM) systems experience preferred.
* Excellent verbal and written communication skills.
* Ability to handle multiple tasks simultaneously in a fast-paced environment.
* Excellent critical thinking, problem solving, and decision-making abilities.
* Ability to work a flexible schedule to meet business needs including nights and weekends.
Benefits
* Competitive Salary
* Medical, Dental and Prescription Insurance
* Disability and Life Insurance
* Paid Time Off program
* 401k and Profit Sharing with Employer Match
* Flexible Spending Account
* Internal Promotion Opportunities
* On the Job Training
About Us
MHC is an expansion of the original company, Ozark Kenworth, Inc. Ozark Kenworth started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility. From there, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company which offers a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential - a place where you can grow as a person and a professional.
Equal Opportunity Employer / Veterans / Disabled
EMERGENCY DISPATCHER I / EMERGENCY COMMUNICATIONS
Dispatcher job in Saint Charles, MO
APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor.
JOB DESCRIPTION:
* Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols.
* Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond.
* Gathers information and prioritizes calls.
* Tracks the availability and status of response personnel.
* Logs and documents calls for service.
* Relays information clearly and concisely to response personnel and callers.
* Enters calls for service data, including type, location, and incident response, into the CAD system.
* Monitors multiple radio channels and telephone lines.
* Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography.
* May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested.
* Maintains building security, including limited access to front doors after hours.
* May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks.
* Copies information to be delivered to other divisions or departments.
* Receives fax transmissions and distributes messages to the proper individual.
* May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information.
* Receives messages regarding the status of work operations during non-work hours.
* Must be available to work rotating 12-hour shifts, including holidays and weekends.
* Must participate in on-call rotations and work mandatory overtime when required.
* Performs other duties as assigned.
REQUIREMENTS:
* Graduation from a general/technical high school or equivalent - Additional college courses preferred
* Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required
* Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays
* Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training
* Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner
* Ability to speak with clarity and calmness in emergency situations
* Ability to recall detailed information with accuracy
* Ability to relay information to field personnel quickly and accurately
* Ability to sit at the Dispatcher console for long periods of time
* Excellent oral communication and hearing skills
* Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred.
* Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred
* All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.)
* Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered.
APPLICATION/SELECTION PROCESS:
* All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications.
* Applications will be accepted until a sufficient number of applications have been received or until the position is filled.
* Applicants must pass the CritiCall test in order to be eligible for consideration.
* Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84%
* Applicants who have not completed CritiCall testing within the past two years must retake the test.
* CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants.
* Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements):
* Initial Interview
* Dispatch Floor Observation
* Secondary Interview
* The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually.
* The selection process may take up to three months after the closing date for accepting the applications.
* Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting.
* Applicants not selected for an interview may reapply at the next job posting.
* Applicants who do not pass the CritiCall test may reapply and retest with the next job posting.
BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs.
TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications.
Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.
St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
Transportation Dispatcher
Dispatcher job in Festus, MO
Job Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities.
Key Responsibilities:
Answer phone calls in a timely and professional manner.
Receive, prioritize, and dispatch service requests.
Perform additional office tasks as assigned to support daily operations.
Communicate clear and accurate instructions to carriers, drivers or customers.
Maintain detailed records of dispatch activities, including customer interactions.
Collaborate with internal departments to ensure smooth operational flow and customer satisfaction.
Utilize dispatch software and communication systems to track personnel and asset status.
Adapt to changing schedules and priorities as needed.
Qualifications:
High school diploma or equivalent required.
Experience in transportation dispatching preferred but not required.
Basic US geography/interstate highway knowledge.
Familiar with basic DOT regulations for Hours of Service
Strong organizational and multitasking abilities.
Detail-oriented and dependable.
Excellent verbal and written communication skills.
Proficiency in computer systems and dispatch software.
Ability to work under pressure and adjust to a fast-paced environment.
Team player with a collaborative mindset.
Benefits after 90 Days:
401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%.
Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense.
Paid Time Off (PTO) - Generous leave to support work-life balance.
Paid Holidays - Six (6) company-designated holidays per year.
Auto-ApplyService Dispatch Coordinator - Tuesday - Saturday: 4:00pm-12:00am
Dispatcher job in Ankeny, IA
Casey's Store Support Center in Ankeny, IA, is searching for a full-time Service Dispatch Coordinator to join our Field Support Services Team. Our Field Support Services Team is responsible for assisting with the construction, maintenance, and repair of 2,900+ Casey's stores.
As a full-time Service Dispatch Coordinator, you will assist store team members in dispatching service for emergency and non-emergency repair work. You'll be responsible for responding to calls for service on all store equipment and property and dispatching service as needed, as well as ensure all calls are accurately logged in the dispatch data system.
* Respond to calls for emergency/non-emergency service on all store equipment and property.
* Respond to security calls and logs related issues into Emergency Signal System.
* Responsible for dispatching Service Technician and equipment to assigned stores for replacement and repair of store equipment and property.
* Responsible for hiring subcontractors in emergency situations. Escalates to Management for assistance with resolution if needed.
* Responsible for accurately logging all calls into dispatch data system as received.
The hours for this position are Tuesday - Saturday 4:00pm-12:00am
What you can expect when you join the Casey's Team:
* A transformative culture putting service first and taking pride in caring for our guests, our communities, and each other.
* Opportunities to use cutting edge technologies and enterprise-wide collaboration to enable our strategy and drive world class service.
* We're here for families! Great benefits including choices in medical plans, dental, vision, life insurance, employee stock purchase program, charitable giving programs, parental leave AND an onsite Child Development Center
* Competitive pay, 401k company match up to 6%, vacation & sick time, paid holidays, and volunteer time
* Dress for your day dress code, jeans are welcomed!
* The opportunity to work for a big company that has not lost our small company feel. Our senior leadership team is engaged, involved and accessible!
What are you waiting for? Come be a part of a company that is growing, transforming and is here for good!
Compensation:
Starting pay range: $18.50 - $24.25. Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company.
* Solid interpersonal and verbal communication skills.
* Strong listening skills.
* Ability to read and comprehend simple instructions.
* Basic computer skills.
Fire Your Dispatcher! O/O's 88% to 92%
Dispatcher job in Missouri
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Arkansas (AR), Missouri (MO), and Oklahoma (OK) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license
- Minimum 2 years of experience
- 2005 or newer tractor
- Must not be leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
Chauffeured Services Dispatcher (On Site) Full time
Dispatcher job in Kansas City, MO
Job Title: Chauffeured Services Dispatcher
We are searching for a reliable and experienced Dispatcher to join our team. As a Chauffeured Services Dispatcher, you will be responsible for coordinating the safe and efficient transportation of clients by assigning chauffeurs to specific routes and managing all aspects of scheduling and dispatching. The ideal candidate will be highly organized, have excellent communication skills, and possess a strong ability to multitask. This position requires exceptional attention to detail and the ability to remain calm under pressure while ensuring timely and satisfactory service to our valued clients.
Responsibilities:
- Coordinate and schedule chauffeured services based on client requirements, driver availability, and accountability for ensuring client satisfaction.
- Assign chauffeurs and vehicles to routes, considering factors such as distance, time, traffic, and vehicle capacity.
- Monitor the status of chauffeurs through GPS tracking systems and contact them for updates or changes as necessary.
- Track and maintain accurate records of routes, schedules, cancellations, and reschedules, ensuring real-time accuracy and quick response times.
- Assist in managing driver and vehicle availability, conducting routine checks to ensure vehicle cleanliness, maintenance, and safety compliance.
- Communicate with clients and chauffeurs regarding any changes to routes, delays, and special instructions to ensure a smooth and error-free transportation experience.
- Resolve any scheduling conflicts, technical issues, or emergencies swiftly and effectively, maintaining clear communication channels with all parties involved.
- Develop and maintain an up-to-date understanding of local traffic patterns, road construction, and other factors impacting transportation. Effectively utilize this knowledge to optimize routes and minimize delays.
- Provide exceptional customer service by addressing inquiries and concerns from clients efficiently and professionally.
- Collaborate with other team members, including dispatchers, customer support representatives, and sales personnel, to ensure seamless operations and excellent customer satisfaction.
Requirements:
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Proven work experience as a dispatcher or in a similar role within the transportation industry.
- Proficient computer skills, including knowledge of dispatch software, GPS tracking systems, and Microsoft Office Suite.
- Exceptional organizational and multitasking abilities, with the capability to handle high-pressure situations.
- Strong problem-solving skills and the ability to think quickly, making sound decisions while maintaining composure.
- Excellent communication and interpersonal skills, demonstrating patience, empathy, and professionalism in all interactions.
- Knowledge of local traffic regulations, routes, and transportation software.
- Valid driver's license and clean driving record.
- Flexibility to work various shifts, including evenings, weekends, and holidays as required.
Join our dynamic team and contribute to providing top-notch chauffeured services to our esteemed clientele. If you possess the necessary skills, attention to detail, and dedication to customer satisfaction, apply today and take the first step towards an exciting and rewarding career as a Chauffeured Services Dispatcher.
Benefits: Medical, Dental, Vision, 401(k)
Dispatch Coordinator
Dispatcher job in Ankeny, IA
This is a full-time position working onsite in Ankeny, IA. Schedule: Monday-Friday Hours: 8:30 AM- 5:00 PM Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Responsibilities:
* Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
* Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
* Identify and resolve daily service and scheduling issues. Inform and escalate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
* Monitor drivers' hours of service to prevent DOT violations.
* Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
* Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
* Monitor and promote safety in all areas of dispatch.
Job Requirements/Minimum Qualifications:
Education: High school diploma/GED or equivalent work experience.
Experience: 1-2 years of Transportation, dispatching, terminal assistant, customer service or other related experience.
* Excellent written and verbal communication skills.
* Knowledge of DOT rules and regulations required.
* Strong working knowledge of technology within dispatch systems and Microsoft Office Suite.
Benefits: Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401K and Paid Time Off.
Police Dispatcher
Dispatcher job in Jefferson City, MO
Purpose: Responsible for receiving (non-911) emergency and non-emergency calls from the public/student/staff, assessing the situation, determining the appropriate response, and dispatching law enforcement units to incidents by utilizing radio communication and computer-aided dispatch systems, while maintaining accurate records of all calls and actions taken.
Essential Job Functions:
Essential job functions for a full-time police dispatcher include answering emergency and non-emergency calls, gathering critical information from callers, prioritizing incidents, and dispatching police units via radio and computer. Other key duties involve maintaining real-time status of officers and resources, entering and retrieving data from various computer systems, and performing multiple tasks concurrently under pressure.
Providing emergency and non-emergency radio communication with Law Enforcement and coordinating with other agencies for Fire and/or EMS response or additional law enforcement personnel, as needed.
Monitor surveillance cameras, alarms, multiple radio channels, Rave, and respond to inquiries and/or requests from the public or law enforcement personnel.
Additional Duties and Responsibilities:
In the event of an emergency, be able to perform over-the-phone first aid and/or CPR, maintain a professional, courteous & polite demeanor, perform any additional duties assigned by Lincoln University Police Department and Staff. Be familiar with and carry out emergency evacuation procedures.
Overtime is a common requirement for maintaining 24/7 coverage, and dispatchers will occasionally be asked to work voluntary or mandated overtime - including nights, weekends, and holidays.
Qualifications:
Knowledge, Skills, Abilities, and Personal Characteristics
* Working knowledge of Outlook, Excel & Word (preferred)
* Ability to pass a background check (required)
* Ability to pass a drug test
* A strong working knowledge of security operations & safety practices (preferred)
* Excellent surveillance and observation skills (preferred)
* Excellent communication skills - ability to speak clearly & calmly and effectively communicate with people in high-stress situations (desired)
* Type at least 35-40 wpm with 80% accuracy (preferred)
* Ability to multi-task (required)
* Ability to handle high-stress situations and make quick decisions on your own (required)
Certifications, Licenses, Registrations
* High school diploma/GED or Equivalent (HiSet)
* CPR/First Aid (desired)
Physical Demands:
* Long periods of sitting and visual and/or strain from multiple monitors/tv screens
* Potential for eye & neck strain due to prolonged use of computer screens & communication equipment
* Ability to use hands and fingers to operate computers, computer equipment and other dispatch equipment
* Specific vision abilities are needed for continuous work with multiple computer and tv screens - including close vision and the ability to adjust focus
* The role occasionally requires lifting and/or moving light objects - typically between 10-20 pounds
* Occasional walking, standing, bending, stooping, squatting, twisting & reaching may be required to move between work areas or retrieve files or books
This is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Lincoln University. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder's responsibility.
Dispatch - Police Department
Dispatcher job in Saint Robert, MO
The person in this position receives all incoming calls for police and fire assistance, dispatches necessary units, and performs a variety of general support duties related to the operation of the communications function of the police department while working on a rotating shift.
MAJOR DUTIES AND RESPONSIBILITIES:
Compliance with all regulations, rules, standards, and agreements related to dispatch operations and MULES/NCIC policy.
Performs additional duties of jail facility inmate monitoring.
Assists commissioned officers in the search and processing of arrested, and inmates.
Accepts calls for police/fire/utility service and dispatches appropriate personnel.
Monitors weather conditions for activation of community storm warning system.
Monitors burglar and fire alarm systems.
Maintain an accurate and concise radio telephone log/police blotter.
Accepts bonds, court fines, and general receipts.
Sends and receives computer generated messages and disseminates in a timely manner.
Meets with citizens entering the police facility to register complaints, report incidents, or make inquiries on law enforcement matters.
Performs other duties as directed
PHYSICAL LIMITATIONS:
Requires sitting at a desk for extended periods of time; use a PC work station for extended hours; lift up to 25 pounds on occasion.
HAZARDS:
Potential threat from exposure to toxic materials, blood borne pathogens and other potential infectious materials or disease while performing jail facility duties.
May be subject to physical threat from unruly and dangerous individuals.
May require extended work schedule during period of emergency.
WORK ENVIRONMENT:
The Dispatcher is a full-time, permanent position in the Saint Robert Police Department. The immediate supervisor for this position is the Dispatch Supervisor. Technical or functional supervision may be provided by a member of the departments command staff in the absence of the immediate supervisor. Most work is typically performed in an office environment with minimal exposure to adverse weather conditions. Work is performed on a rotating 24-hour schedule. The Dispatcher is accountable for the monetary, fiscal, safety, and legal issues for which this position is responsible.
LICENSES AND CERTIFICATIONS:
High School Graduate or have a GED. Must be bondable.
Must be able to obtain certification in entry and inquiry procedures of the Missouri Uniform Law Enforcement System. (M.U.L.E.S.)
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge
Principles, procedures, rules and regulations involved in the operation of communication equipment.
Emergency service program and procedures.
Computer system concepts, program protocols, system commands and tasks, as well as configuration and communications requirements.
Police dispatch records and programs.
Skills and Abilities
Establish and maintain effective working relationships with fellow employees, other agencies, and the public.
Speak and write Standard English clearly and concisely.
Understand computer software program concepts, operating procedures, software manuals.
Maintain up-to-date knowledge of changes in the profession, including technical aspects, laws, regulations and procedures.
Type 40 words per minute.
Monitor multiple radio frequencies and telephone lines.
Communicate effectively with distressed persons, in person, and by telephone in a community with a large number of residents who speak English as a second language.
Interact with an ethnically diverse population.
Certain duties of this position are classified as “safety-sensitive.” Therefore, the person in this position will be subject to mandatory testing for drugs and/or alcohol on a random, reasonable suspicion, post-accident, return-to-duty, and follow-up basis in accordance with the City's Alcohol & Controlled Substance Use, Abuse and Testing Policy.
This is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by Department Head as required. This job description is an “at-will” position and does not constitute a written or implied contract of employment.
Full Time Position
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Paid time off
Schedule:
10 hour shift
Day shift
Holidays
Night shift
Overnight shift
Weekends as needed
Work Location: In person
Job Type: Full-time
Public Safety Dispatcher
Dispatcher job in Saint Louis, MO
Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.
JOB SUMMARY
The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays.
PRIMARY JOB RESPONSIBILITIES
Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units
Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University
Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports
Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel
Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity
Performs other duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
Verbal and written communication skills
Interpersonal/human relations skills
Excellent typing skills
Ability to satisfactorily complete of an annual in-service training program
Ability to demonstrate physical and psychological fitness
Ability to speak clearly and distinctly
Ability to react calmly during emergency situations in order to relay information to appropriate personnel
Ability to extract data from conversation and documents
MINIMUM QUALIFICATIONS
High School Diploma or the equivalent
One year of experience in a position requiring high interaction with the public
Requires passing of background check and drug screening upon hire and throughout employment.
WAGE
$20.00 per hour
Function
Public Safety - Other
Scheduled Weekly Hours:
40
Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.
Auto-ApplyTransportation Dispatcher
Dispatcher job in Festus, MO
Job DescriptionJob Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities.
Key Responsibilities:
Answer phone calls in a timely and professional manner.
Receive, prioritize, and dispatch service requests.
Perform additional office tasks as assigned to support daily operations.
Communicate clear and accurate instructions to carriers, drivers or customers.
Maintain detailed records of dispatch activities, including customer interactions.
Collaborate with internal departments to ensure smooth operational flow and customer satisfaction.
Utilize dispatch software and communication systems to track personnel and asset status.
Adapt to changing schedules and priorities as needed.
Qualifications:
High school diploma or equivalent required.
Experience in transportation dispatching preferred but not required.
Basic US geography/interstate highway knowledge.
Familiar with basic DOT regulations for Hours of Service
Strong organizational and multitasking abilities.
Detail-oriented and dependable.
Excellent verbal and written communication skills.
Proficiency in computer systems and dispatch software.
Ability to work under pressure and adjust to a fast-paced environment.
Team player with a collaborative mindset.
Benefits after 90 Days:
401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%.
Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense.
Paid Time Off (PTO) - Generous leave to support work-life balance.
Paid Holidays - Six (6) company-designated holidays per year.
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