Dispatcher jobs in Pennsylvania

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Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. You are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. If you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact the Office of Human Resources. Already Applied? Log In Log in to update your profile and view your application status. Search for Positions Work type * Full-time (hourly) 1 Locations * Chester 1 Categories * Staff 1 Subscribe to Job Alerts Dispatcher, Campus Safety Apply now Job no: 493326 Work type: Full-time (hourly) Location: Chester Categories: Staff Widener University is currently seeking a full-time 1st Shift Dispatcher. This position works primarily indoors, averaging 40 hours per week, 8 hours per day, 8:00AM to 4:00PM. The position reports to the Dispatch Manager. Dispatchers safeguard the University community by expertly coordinating communications among safety personnel, monitoring dispatch systems, and responding to both emergency and non-emergency calls with professionalism and efficiency. Their role is critical in ensuring that every situation whether urgent or routine is managed swiftly, accurately, and with the wellbeing of the community. Reporting directly to the Dispatch Manager, the Dispatcher plays a vital role in safeguarding the University community by serving as the central hub for safety communications. This position requires coordinating and managing communications among campus safety personnel, monitoring dispatch systems to ensure timely and accurate information flow and responding to emergency and non-emergency calls with professionalism, efficiency, and composure. This position is essential to maintaining the safety, security, and wellbeing of students, faculty, staff, and visitors. The Dispatcher will demonstrate strong communication skills, attention to detail, and the ability to remain calm under pressure while supporting the University's commitment to a safe and welcoming environment. DUTIES AND RESPONSIBILITIES (including, but not limited to): Essential Duties: * Serve as a designated Campus Security Authority (CSA) in compliance with the Clery Act. * Receive, prioritize, and dispatch emergency and non-emergency calls for service. * Gather accurate details during interactions to ensure timely and appropriate safety responses. * Operate and manage CAD (computer-aided dispatch), video management, card access, alarm systems, and key control. * Use two-way radios to dispatch personnel and coordinate responses effectively. * Work closely with University departments and external agencies to coordinate incident response. * Manage multiple responsibilities in both high-stress and routine situations. * Troubleshoot minor issues with dispatch systems and related technology. * Contact police, fire, or medical services when required. * Participate in emergency drills and exercises to maintain operational readiness. Secondary Responsibilities: * Work flexible or additional shifts as needed to support department operations. * Support the Office of Campus Safety during University athletic events, ceremonies, and special functions. * Manage Campus1Card system functions and distribute parking permits. * Perform other job-related duties as assigned or directed to support departmental needs and align with the mission, values and goals of the Office of Emergency Management/Campus Safety. MINIMUM QUALIFICATIONS (education/training and experience required): Required: * High school diploma or equivalent. * Valid driver's license. * Prior experience in customer service or a security-related role. * Strong interpersonal skills and ability to engage professionally with diverse populations. * Proficiency in operating computers, two-way radios, and dispatch/security equipment. * Excellent verbal and written communication skills to tactfully and effectively communicate with the university community and colleagues. * Ability to work independently and collaboratively within a team. * Demonstrated ability to remain calm and tactful in challenging situations. * Successful completion of background checks including PA Criminal, PA Child Abuse, and FBI clearance. Preferred: * Bachelor's degree in Criminal Justice, Emergency Management, Public Safety, or related field; additional coursework or training in communications, law enforcement, or emergency response. * Prior experience as a Dispatcher. * Familiarity with Clery Act reporting requirements and procedures * Experience working in higher education or school-based environments. * Background in law enforcement, military, campus or public safety. * Familiarity with the local community and surrounding areas. PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS: * Demonstrate strong manual dexterity and precise coordination in operating computers, keyboards, mice, two‑way radios, telephones, and other dispatch or security equipment with accuracy and efficiency * Ability to walk for extended periods and navigate stairs in various building environments. * Capacity to patrol outdoors in all weather conditions. * Ability to stand or sit for long durations, both indoors and outdoors. * Must be able to lift and carry objects weighing up to 55 lbs. * Willingness to work non-standard hours, including nights, weekends, and holidays as needed. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran. Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at **************** EOE M/F/V/D Advertised: 09 Dec 2025 Eastern Standard Time Applications close:

Apply Public Safety Dispatcher Department of the Interior National Park Service Delaware Water Gap (DEWA) National Recreation Area Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located within the Department of the Interior, National Park Service, Delaware Water Gap National Recreation Area, that provides public safety dispatch operations. The purpose of this position is to serve as a Public Safety Dispatcher in a Communications Center that provides a complex environment serving more than one unit and/or agency in a geographic area. Summary This position is located within the Department of the Interior, National Park Service, Delaware Water Gap National Recreation Area, that provides public safety dispatch operations. The purpose of this position is to serve as a Public Safety Dispatcher in a Communications Center that provides a complex environment serving more than one unit and/or agency in a geographic area. Overview Help Accepting applications Open & closing dates 12/05/2025 to 12/26/2025 Salary $58,876 to - $76,543 per year Pay scale & grade GS 7 Location 1 vacancy in the following location: Bushkill, PA Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time - May work shifts, weekends, evenings and holidays Service Competitive Promotion potential None Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number NE-1612-DEWA-26-12840777-DE Control number 851712100 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency U.S. Citizens, Interagency Career Transition Assistance Program (ICTAP), Career Transition Assistance Program (CTAP). Videos Duties Help Operates a multi-frequency radio and telephone console to coordinate emergency communications across law enforcement, fire, EMS, and search and rescue services. Utilizes NCIC, NLETS, and state criminal information networks to support investigations and ensure accurate information dissemination. Prioritizes and manages multiple emergency calls, maintaining situational awareness and resource status in high-pressure environments. Monitors and responds to alarm systems, maintains detailed logs and records, and prepares reports and legal documentation. Demonstrates proficiency in emergency dispatch protocols, jurisdictional, knowledge and use of computer systems for data entry, quality control, and statistical reporting. Communicates effectively with field personnel and the public, including handling irate callers with professionalism. Contributes to the development of operational plans and ensures compliance with sensitive information handling procedures. Requirements Help Conditions of employment * U.S. Citizenship required. * Appointment subject to background investigation and favorable adjudication. * Meet Selective Service Registration Act requirement for males. * Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. * Drug Test: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. * Work Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. * Probationary/Trial Period: As a condition of employment for accepting this position, you will be required to serve a 1 year probationary period. During which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. * Additional Requirements located under qualifications* Qualifications All qualifications must be met by the closing date of this announcement-12/26/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-07 grade level, you must possess at least one or all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal Service (obtained in either the public or private sectors). This experience includes activities such as maintaining and updating dispatch system hardware and software applications, maintaining and updating dispatch law enforcement databases; drafting official correspondence relating to the Dispatch or Protection work; generating reports; training peers in dispatch center operations; troubleshooting situations to isolate and report reoccurring technical problems with various computer, radio, and telephone systems, computer databases, and technical equipment used in the dispatch center; knowledge of emergency dispatch center standard operating procedures; knowledge of emergency dispatch center standard operating procedures; knowledge of general agreements with other agencies; experience choosing the appropriate manual or guide and making minor adaptations of established procedures, making decisions that require the assessment of conflicting information, consideration of past practices, and alternatives. You must include hours per week worked. * OR - Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR §575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. Additional Selections: This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communication Center. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room, noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: * Oral Communication * Stress Tolerance * Telecommunications * Writing In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a structured interview and panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/26/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/26/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Agency contact information Patricia Amatul-Majeed Email patricia_********************* Address Delaware Water Gap National Recreation Area 1978 River Road Bushkill, PA 18324 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/26/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Pay Grade $52,721 + shift differential of $3,000 annually. $4,000 sign on bonus, paid in installments ** Please note that New Castle County employees are working in Kent County for an unspecified time Nature and Scope Nature and Scope at Suscom, Kentcom and Recom An incumbent in this class works under the direct supervision of a Telecommunications Shift Supervisor or a Senior Telecommunications Specialist as assigned. Incumbents are responsible for receiving calls to the center and/or routing them to the appropriate response agency via telephone and or radio. A significant aspect of the work involves the ability to work under pressure in high stressful situations. Nature and Scope at HQ Comm This center functions as a constant 24-hour comprehensive support service, in data communications operations, radio communications operations and radio, data and telephone administration. These functions are directly supportive of the criminal justice community, emergency management agencies, the nuclear power plants and various other state agencies. Principal Accountabilities Principal Accountabilities at Suscom, Kentcom, and Recom Receives and routes calls to and from the center to the appropriate response agency based on the priority and nature of the call. Receives and dispatches information to state and municipal police agencies using the Public Safety 10-Code, 800 MHz radios, telephones, computer aided dispatch (CAD) and other telecommunications equipment. Directs police officers to scenes of crimes, accidents or complaints reading maps, grids and charts to ensure destination is reached. Monitors an 800mhz radio system in order to provide assistance during emergency situations. Talks to citizens requesting assistance during crisis situations and relays emergency information to appropriate response agency. Inputs and retrieves information from Computer Aided Dispatch (CAD), National Crime Information Center (NCIC), Criminal Justice Information System (CJIS) to relay to officers or other criminal justice agencies. Reads maps to find locations to relay to officers and locate citizens in need of help. Maintain a valid certification in Emergency Medical Dispatch (EMD) at Suscom and Kentcom and maintain a valid emergency fire dispatch (EFD) at Kentcom. Test emergency equipment such as 800 MHz radios, computer aided dispatch (CAD), TDD equipment, personal computers (PC's), telephone equipment to ensure all equipment is in proper working condition. Maintain files and keep records of daily, monthly and yearly activities. Attend assigned training as scheduled. Adhere to standard operating procedures (SOP's) and divisional policy. Provide public and officer safety. Performs other related work as required. Principal Accountabilities at HQ Comm Perform various emergency call-outs using the proper notification methods and equipment. Perform in fullest capacity as a help desk and informational resource center to end-users. Maintain and monitor nuclear siren equipment and participate in federally mandated drills. Monitor state-wide alarm system and make notifications to proper authorities. Maintain quality and authorized transmitted data of routine and emergency telecommunication messages through State and NLETS systems. Perform timely and accurate entries/clears in to the local and state-wide systems. Maintain Central Message Processor'' continual operation and network availability. Perform trouble-shooting techniques and initiating of corrective actions. Monitor radios and dispatch as required. Perform call outs for on call special response teams and homeland security messages. Knowledge, Skills and Abilities Knowledge, Skills and Abilities at Suscom, Kentcom, and Recom Ability to learn all department procedures, ID codes, Federal Communications Commission's (FCC) rules and regulations, criminal and traffic laws and medical procedures, FCC Radio Safety 10-Code and other appropriate emergency information. Knowledge of all aspects of computer, telecommunications operations. Knowledge of geography and area within jurisdiction. Proficiency in data entry. Ability to solicit accurate information in a crisis situation. Ability to deliver information accurately and efficiently. Ability to write reports. Ability to remain calm and make quick decisions in crisis and stressful situations. Ability to relate well with the public over the phone. Ability to multitask specifically in stressful situations. Knowledge, Skills and Abilities at HQ Comm Ability to learn radio and data telecommunications operations. Knowledge of personal computers and working in a window's environment Proficient in data entry and computer operations. Ability to speak clearly. Ability to function in a controlled environment with constant machine noise and work pressures. Minimum Qualifications Minimum Qualifications at Suscom, Kentcom, Recom, and HQ Comm High school graduate with course work in typing or data entry and the ability to work day shift, night shift and holidays when scheduled; speak and listen clearly over the radio and telephone. Proficiency test requirement: Applicant must pass a computerized multi tasking test. Background requirements: Applicant must pass a thorough background check administered by the Delaware State Police. Conditions of Employment Direct deposit of paychecks is required as a condition of employment. Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our DHR - Work for Delaware. A satisfactory criminal background check is required as a condition of employment. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms. Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call **************. TDD users should call the Delaware Relay Service Number ************** for assistance. Benefits To learn more about the comprehensive benefit package visit ********************************** Additional Information NOTE: The Division of State Police is a non-merit system agency. The State of Delaware - An Equal Opportunity and Affirmative Action Employer.

Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations. Responsibilities: * Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention. * Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. * Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location. * Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms. * Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate. * Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting. * Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc. * Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties. * Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required. * Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors. * *Performs in accordance with system-wide competencies/behaviors. * *Performs other duties as assigned. Qualifications: Qualifications * Education/Experience o High school diploma or equivalent required and 2 years of experience in Public Safety, Security, EMS, Maintenance, Utility Services o or 2 years in a role using two-way radio, multi-line telephone, or computer aided dispatch systems. o or High School Diploma or equivalent required and is a current UPMC employee with 3 years of tenure. o or an Associate's Degree in related area required. * Previous dispatching experience preferred. * Microsoft Office experience preferred. * Problem solving skills necessary to balance multiple duties and effectively assign priorities. * Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.) * Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families. * Ability to effectively interpret and communicate via telephone and radio calls. * Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency. * Capability of dealing with the inherent stress of the environment. * Ability to function as a resource for Hospital staff and provide excellent customer service. * Computer skills in both DOS and WINDOWS environments. Licensure, Certifications, and Clearances: * APCO Public Safety Telecommunicator Certification required within 6 months of hire. * FEMA (Federal Emergency Management Agency) Certification IS-100: Introduction to the Incident Command System within 1 year of hire. * FEMA (Federal Emergency Management Agency) Certification IS-200: Basic Incident Command System for Initial Response within 1 year of hire. * APCO Public Safety Telecommunicator * FEMA (Federal Emergency Management Agency) Certification IS-100 * FEMA (Federal Emergency Management Agency) Certification IS-200 Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC is excited to be hiring for a Public Safety Dispatcher opening at UPMC Altoona Hospital. This position covers rotating 12-hour shifts including weekends. Why Choose UPMC? * Paid Time Off, plus seven paid holidays each year * Tuition reimbursement of up to $6,000 per academic year, available to employees and their dependents * Paid parental leave and adoption assistance * Care for your total well-being with UPMC's robust benefits package - physically, financially, and emotionally Purpose: Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations. Responsibilities: * Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required. * Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties. * Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate. * Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms. * Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location. * Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention. * Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc. * Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting. * Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors. * High school diploma or equivalent required and 2 years of experience in Public Safety, Security, EMS, Maintenance, Utility Services or 2 years in a role using two-way radio, multi-line telephone, or computer aided dispatch systems OR * High School Diploma or equivalent required and is a current UPMC employee with 3 years of tenure OR * Associate's Degree in related area required * Previous dispatching experience preferred. * Microsoft Office experience preferred. * Problem solving skills necessary to balance multiple duties and effectively assign priorities. * Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.) * Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families. * Ability to effectively interpret and communicate via telephone and radio calls. * Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency. * Capability of dealing with the inherent stress of the environment. * Ability to function as a resource for Hospital staff and provide excellent customer service. * Computer skills in both DOS and WINDOWS environments. Licensure, Certifications, and Clearances: * APCO Public Safety Telecommunicator Certification required within 6 months of hire * APCO Public Safety Telecommunicator * FEMA (Federal Emergency Management Agency) Certification IS-100 * FEMA (Federal Emergency Management Agency) Certification IS-200 * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Lower Merion School District is hiring an Assistant Dispatcher Coordinator for the Transportation Department. The Assistant Dispatcher provides support within the student transportation section with specific responsibilities for scheduling of bus drivers and bus aides; coordinating the assignments of regularly scheduled routes, special events, field trips, and sports trips. Communicate with drivers, schools, and parents, as needed. This is a later-shift position and will primarily support the Transportation Department in the afternoon and evening, until buses have returned to the depots. ESSENTIAL JOB FUNCTIONS: Must be familiar with all 100+ regular bus routes, including special needs and non-public schools outside LMSD. This includes detailed knowledge of bus driver and aide assignments. Dispatches bus drivers and assigns substitute drivers as needed for the purpose of ensuring that all routes are covered for the timely transportation of students. Effectively communicate through two-way radio and telephone. Must react and assist the dispatcher with unexpected changes in daily operations: personnel absences, vehicle breakdowns, and accidents, by analyzing shortfalls and assigning appropriate resources. Assist with maintaining a daily log of all substitute driver work assignments. Communicates supplemental information to drivers and aides concerning bus assignments (equipment), bus stop, route changes, or road conditions. Routinely field parent/motorist/school calls and emails regarding bus issues and maintain a high level of customer service satisfaction. Coordinate transportation services with outside transportation contractors. Processes and reconciles all billing for contracted sports and activity trips. Must plan ahead for requested field trips, sports trips, etc., and respond to last minute changes. Reacts to trip changes by assigning additional assets and covering unexpected absences. Primary contact for assigning employees to extra work based on established procedures for sports trips, field trips, etc. Maintains meticulous records of all extra work assignments. Coordinates and communicates with Athletic Directors, School Staff, drivers, and contractors to facilitate successful sports and activity trips by providing appropriate modes of transportation for each trip. Interact with Maintenance shop personnel and coordinate bus assignments in accordance with maintenance schedules. Assist with drug and alcohol screening program, on an as needed basis. Assign spare buses to drivers and inform drivers. Assigns employees to take on additional work when necessary to meet unexpected requirements. Monitor and respond to Transportation inbox (***********************) correspondence. Assume the non-supervisory responsibilities of the Dispatcher during times of absence. Perform other related duties as assigned by the Supervisor of Transportation. QUALIFICATIONS & REQUIREMENTS: High School degree or equivalent. Act 34 and 151 Clearance FBI criminal record check (Less than one year old) Must think logically and be able to work out logistical issues quickly and effectively. Must demonstrate basic computer skills - Windows based email, Microsoft Office products to include Word and Excel, conduct web searches. Must be able to learn bus routing software. Previous knowledge of bus routing software is preferred. Should have excellent communication skills, both oral and in writing. Must have good telephone skills. Should have a basic knowledge of Board policies concerning pupil transportation. Should have working knowledge of all streets in Lower Merion SD and the surrounding area, to include level of traffic, direction of permitted traffic, private or public. This includes knowledge of established hazardous walking routes. Must be able to establish and maintain effective relationships with others. Must demonstrate knowledge of record-keeping and reporting techniques. Must be able to understand and follow rules, oral and written instructions, and regulations. Ability to maintain emotional control under stress in a fast-paced environment. Ability to focus on tasks or issues for extended periods of time, despite frequent interruptions. Should have excellent communication skills, both oral and in writing. Must have good telephone skills. Must be able to analyze complex situations and conceptualize issues in order to problem solve transportation trip needs and changes quickly and effectively. Ability to work both independently and cooperatively, exercise judgment and creativity, organize work, set priorities, and meet deadlines. Ability to perform work at a computer display terminal for extended periods of time. Duties of this job require the employee to sit for extended periods of time; move about; lift and carry as needed. Hours are 10:00am-7:00pm Monday-Thursday and 8:30am-5:30pm on Fridays. Starting salary for the 25-26 School Year is $67,753.00 Salary and benefits per current LMEA Agreement. The District strictly prohibits unlawful discrimination on the basis of race; color; creed; religion; sex; age; national origin; ethnicity; marital status; sexual orientation, including gender expression or identity; honorably discharged veteran or military status; the presence of any sensory, mental, or physical disability; or the use of a trained guide dog or service animal by a person with a disability. Please contact Kyra Gordon for accommodation requests at ****************.

The class begins on January 26, 2026. The first 8 weeks' schedule is Monday - Thursday 0730 - 1730. When class is complete the schedule changes to 12-hour shifts when you will continue the on-the-job training (OJT). The rotation will be 2-day shifts: 0700 - 1900, & 2-night shifts 1900 - 0700; then 4 days off. This is considered an 8-day cycle. There will be built in overtime, due to the rotating schedule. Hours worked over 40 per week will is paid at an overtime rate, this also applies to working on holidays. Support the Mission of the Department of Emergency Services; to promote and assist in providing safety and security to Chester County citizens so they can work, live, and grow in a healthy and safe community. The Telecommunicator I is the initial point of contact with the public and makes decisions based on established policies and procedures. This position relays information to a Telecommunicator II or Telecommunicator III, and the appropriate help is dispatched to the caller with an emergency. The Telecommunicator I position receives calls for assistance and completes clerical work. This position requires availability 24 hours a day, seven days a week, 365 days a year. All Department of Emergency Services employees are essential personnel and may be required to work during non-business hours for extended periods of time. Essential employee duties may involve assignments within the Emergency Operations Center (EOC), deployment to a field location, or other duties as required during periods of emergencies or training/exercise. Emergency assignments may be performed under adverse conditions, continue for periods ranging from a few hours to several weeks, and may require travel. * Handle and process emergency calls in a timely and professional manner. * Input emergency calls for dispatch to the appropriate responders. * Maintain certification requirements. * Assist with quality improvement programs. * Maintain continuing education requirements. * Train new personnel once certified. * Provide emergency medical instructions. * Review and submit caller location data corrections. * Review and submit Computer Aided Dispatch data corrections. * Assist with procedural updates. * Assist with public education and responder education. * Assist with Emergency Operation's Center (EOC) activations and drills, as needed. * Perform other duties, tasks, and special projects, as assigned. * High School Diploma or General Education Degree (GED). * Strong listening and communication skills with an ability to clearly speak, read and write in English with accurate grammar and spelling with few mistakes. * Ability to complete the three months of job-related training. * Ability to perform efficiently under extreme pressure. * APCO Basic Telecommunication certification or ability to achieve certification. * CPR/ TDD/ HAZMAT awareness or ability to learn CPR/TDD/HAZMAT awareness * APCO EMD certification or ability to obtain certification. * All DES employees must successfully complete the following FEMA course within 6 months of hire: * IS100 - Introduction to the Incident Command System * IS200 - ICS for Single Resources and Initial Action Incidents * IS700- National Incident Management System, An Introduction * IS800 - National Response Framework, An Introduction * IS2200 - Basic Emergency Operations Center Functions * Pennsylvania call-taker certification or ability to obtain certification. * Ability to carry out orders with precision and speed. * Ability to deal with the public in a courteous and tactful manner. * Ability to establish priorities and remain focused on operations. * Ability to follow protocols to categorize and respond to emergency calls * Ability to use common sense understanding to provide verbal instructions. * Flexible, with an ability to carry multiple tasks to completion. * Exhibits a strong work ethic and a willingness to learn new tasks. * Professionalism, integrity, and honesty with an ability to handle confidential matters. Preferred Skills, Knowledge & Experience: * Additional secondary education. training courses, or certification programs. * Experience working or volunteering within emergency services or public safety. * Knowledge of other languages a plus. * Familiar with alarm notification. * Familiar with ANI / ALI correction forms. * Knowledge of Chester County policies and procedures. Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: * Basic Office Suite Skills, (Word, Excel, PowerPoint, and Explorer). * Basic Outlook Skills (email and calendar) * Typing/word processing skills (20 words per minute). * Proficient in Chester County Computer Aided Dispatch system or ability to learn. * General computer skills Physical Demands: While performing the duties of this position, the employee is regularly required to sit and talk or hear. Occasionally, the employee is required to stand, walk, reach with hands and arms, and twist or bend at the waist. The special requirements for this position are: * Close vision (clear vision at 20 inches or less) - office work. * Ability to recognize and identify the audible and visual signals. Work Environment: * The noise level in the work environment is usually quiet but can be moderate to loud depending on the assignment. Work assignments can change rapidly. * Will occasionally be exposed to outside weather and adverse weather conditions. * Will be required to operate a motor vehicle; at times this may include hazardous driving conditions. * Will need to sit for extended periods of time (12-hour shifts). * Rotating 12-hour shifts (two days/two nights, then four days off). * This can be a stressful job due to the nature of the calls and/or emergencies. * Consistently monitoring various computer screens. Other: * Will occasionally be required to work extended hours, nights, weekends, and holidays. * Driver's license required to drive from site to site.to conduct department business All duties must be performed with close to 100% accuracy in extremely short time limits. The person holding this position saves lives on a daily basis.

Job DescriptionBenefits: 401(k) Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance Logistics & Dispatch Coordinator Mitigation Division Location: Huntingdon Valley, PA Company: Green Tec Restoration, LLC Compensation: $65,000 $75,000 per year + Quarterly Bonus Schedule: Full-Time, On-Site About Green Tec Restoration Green Tec Restoration is a fast-growing restoration and mitigation company committed to helping our customers recover quickly and completely after disaster strikes. We pride ourselves on speed, precision, and professionalism and were building a team that shares that same drive for excellence. About the Role Were looking for a Logistics & Dispatch Coordinator who thrives in a fast-paced environment and loves keeping things moving. Youll serve as the operational command center for our Mitigation Division ensuring that every lead is acted on quickly, every crew is efficiently dispatched, and every job flows smoothly from intake to completion. If youre someone who finds satisfaction in turning chaos into order, staying five steps ahead, and keeping teams in sync this is the role for you. Key Responsibilities Convert new leads into active jobs respond quickly to customer calls and turn opportunities into scheduled work. Coordinate and dispatch crews assign the right teams based on proximity, skillset, and workload. Maintain the daily production schedule manage job delays, rebalance workloads, and keep throughput high. Track field operations in real-time know where every crew is and what stage each job is in. Keep CRM pipeline accurate update job statuses daily from Not Sold to Complete. Report performance and metrics generate weekly reports on conversion rates, job delays, and throughput. What Success Looks Like Jobs start fast no waiting or lag time. Crews run tight, on time, and are well-coordinated. Leadership has clear visibility into every job status. Youre the calm, organized hub that keeps the division flowing smoothly. What Were Looking For Strong, confident communicator under pressure. Exceptionally organized and detail oriented. Comfortable with CRM and scheduling software (experience with Dash or similar preferred). Thrives in a fast-paced, dynamic environment. Experience in restoration, construction, logistics, or dispatch is preferred but not needed. Tech-comfortable GPS tracking, CRM systems, spreadsheets, and reporting tools. Performance Metrics (KPIs) Lead Conversion Rate Average Time to Dispatch Daily Schedule Throughput Pipeline Accuracy Crew Utilization Why Join Green Tec Restoration Competitive salary and quarterly performance bonuses. Strong growth and advancement opportunities in operations or management. A supportive, high-performance team culture. Be part of a company that values efficiency, teamwork, and customer satisfaction. How to Apply If youre decisive, organized, and thrive under pressure wed love to meet you. Apply today and become the heartbeat of our mitigation operations.

**Schedule** Full Time: 80 Hours/Biweekly Hours: 11:00pm - 7:00am Rotating Weekends and Holidays, Required Provides 24/7, on-site monitoring and dispatch services from the Public Safety Operations Center to safeguard patients, visitors, team members, and property across all WellSpan locations. Operates CCTV, alarm, radio, and computer aided dispatch systems. Records incidents accurately and coordinates timely responses with internal public-safety teams and external emergency-response agencies. **Duties and Responsibilities** **Essential Functions:** + Receives public safety related calls, radio traffic, and alarm activations, prioritizing incidents in accordance with established protocols. + Dispatches security officers, EMS ambulances, and other public-safety resources via radio and computer-aided-dispatch software; contacts count 911 centers when police or fire support is required and conducts detailed hand-off reports during shift changes. + Monitors CCTV, access-control, and geolocation platforms continuously, reporting issues, irregularities and escalating threats to the appropriate supervisor or field units. + Sends mass communication alerts for severe weather, external threats, or infrastructure disruptions, following approved messaging templates when directed. + Documents all calls, alarms, and unit responses in the incident management system, ensuring accuracy, completeness, and timely closure. + Notifies locations when visitor or vendors access approvals/denials occur, following established entry protocols and logging each interaction. + Maintains operational readiness of consoles, radios, and monitoring software; initiates basic troubleshooting and promptly reports malfunctions for service. + Supports emergency management drills and live events by relaying situational updates and resource requests from the Operations Center. + Maintains a calm and composed demeanor in high-pressure situations, demonstrating the ability to multitask and prioritize under stress. + Serves as a peer mentor for fellow dispatchers, supporting continuous learning through knowledge sharing, scenario walkthroughs, and reinforcement of best practices. + Adheres to privacy and confidentiality standards when handling sensitive information. + Follows all written standard operating procedures and immediately reports deviations to the Supervisor. **Travel Requirements:** + Estimated Amount: 10% - Travel to sites across the system for protective details, trainings, meetings, or other supervisory reasons on an as needed basis. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 2 years Experience in security or public-safety operations center, emergency dispatch, or similar environment. Preferred **Licenses:** + Heartsaver CPR/AED within 90 days Required **Driver's License Statement:** Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. **Courses and Training:** + FEMA IS-100 within 90 days Required **Knowledge, Skills, and Abilities:** + Excellent verbal and written communication skills. + Basic computer skills and Microsoft applications (Excel and Word). + Excellent interpersonal/communications skills. + Transcription skills. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy **Quality of Life** Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Job Description Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Transportation Dispatcher coordinates and manages efficient movement of vehicles, drivers, and shipments to meet operational schedules and customer needs. Plans routes, monitors real-time logistics, communicates with drivers and clients, and addresses issues that arise to ensure on-time delivery and operational efficiency. Maintains accurate records, monitors compliance, safety, and regulatory standards, and plays a critical role in ensuring smooth day-to-day operations within the transportation network. Duties will also include but are not limited to: Create and manage daily delivery schedules for internal and external clients Track and monitor fleet activity using transportation management systems Serves as the primary point of contact for drivers during their shifts Maintain accurate records of dispatch activities, including routes, delivery times, and incidents Schedule vehicle maintenance, inspections, and repairs in collaboration with the Administrative Assistant and Senior Manager Maintain a current and up-to-date understanding of and comply with all organization policies and procedures Hiring Range: $18.00-$19.00/hour Travel: Local travel may be required. QUALIFICATIONS: Knowledge of all applicable local, state and federal codes/regulations as well as DOL guidelines. Proficiency with Microsoft office applications as well as using internet tools and resources. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

Job Description The System Outage Coordinator / Dispatcher is responsible for the safe and efficient planning, coordination, and communication of electrical system outages. This role supports substation and distribution operations by preparing outage requests, dispatching field crews, ensuring safety compliance, and managing communications with internal teams and emergency services. Key Responsibilities: Plan, prepare, and submit outage requests for substations and distribution networks Develop and review switch orders in compliance with Lockout/Tagout (LOTO) and safety tagging procedures Coordinate with Distribution and Transmission system operators to ensure safe and effective use of resources Interpret one-line diagrams and schematics to support technical planning Dispatch and direct work crews based on operational needs and customer priorities Communicate with emergency services (e.g., 911 centers) and provide timely updates during incidents Address customer inquiries and complaints professionally, both verbally and in writing Perform administrative tasks related to outage tracking and reporting Support other duties as assigned to maintain reliable system operations Qualifications: Strong knowledge of electrical distribution and substation systems Proficient in interpreting technical diagrams and schematics Excellent communication, organizational, and decision-making skills Ability to work under pressure and manage multiple priorities Commitment to safety protocols and regulatory compliance

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $16.50 per hour (+ tips) This role is eligible to earn tips in addition to the posted hourly rate. Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Job Description Service Dispatcher Our dealership is seeking a detail-oriented and organized Service Dispatcher to coordinate the flow of repair orders between Service Advisors, Technicians, and Parts personnel. The Service Dispatcher plays a key role in ensuring efficient shop operations, timely completion of repairs, and high customer satisfaction by managing workload distribution and maintaining effective communication across the service department. Responsibilities Assigns work to technicians based on skill level, availability, and priority of repairs Monitors the progress of repair orders to ensure timely completion Coordinates with Service Advisors to prioritize customer appointments and walk-ins Communicates with the Parts Department to ensure timely availability of required parts Balances shop workload to maximize productivity and efficiency Updates Service Advisors on repair status and technician availability Maintains accurate records of repair orders, time tracking, and job assignments Ensures compliance with manufacturer and dealership repair procedures Assists with scheduling and adjusting technician work assignments as needed Participates in daily service meetings to align team goals and address workflow challenges Compensation $15.00 per hour Requirements This position requires excellent communication, time management, and problem-solving skills. The ideal candidate will have a strong understanding of automotive service operations and the ability to multitask in a fast-paced environment. Education and/or Experience High School Diploma or GED required 1-3 years of experience in automotive service, dispatching, or shop coordination preferred Knowledge of automotive repair processes and terminology Proficiency with service management systems and scheduling software Valid Operator Driver's License (must be insurable) Physical Demands While performing the duties of this job, them employee often needs to walk, use their hands for detailed tasks, reach with their arms as well as speak and hear. The employee is occasionally required to sit, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Benefits Health, Dental & Vision Insurance 401K with Employer Match Paid Uniforms Paid Time Off Paid Training Employee Pricing on New Vehicles Free Access to the Preston Auto Fitness Center. About Us Automotive News Top 150 Dealer Group Come grow with Preston Auto! Founded in 1989 and family owned and operated ever since, Preston Auto has expanded to 10 locations with 16 brands. We are the area's largest dealer group selling more than 10,000 vehicles/yr.! At Preston Auto we offer the area's top pay, a comprehensive benefits package (401K, health insurance, onsite fitness center, and more!), and a fun and energetic work atmosphere. We take great pride in serving our customers at a world class "You Come First!" level and strive for sales leadership at all of our locations. At Preston Auto, we believe in promoting from within and as we continue to grow, our top performers have opportunities for advancement within the company. In fact, many of our store operators started out as Sales Consultants or working in our Business Development Centers! We are proud to have some of the highest retention rates and lowest turnover rates in the industry! We take great pride in not only serving our community, but also giving back to our community as well as we collaborate with the YMCA, United Way, and many other great organizations in the community.

UPMC is excited to be hiring for a Public Safety Dispatcher opening at UPMC Harrisburg Hospital. This position will be scheduled for 12-hour shifts including weekends. Why Choose UPMC? + Paid Time Off, plus seven paid holidays each year + Tuition reimbursement of up to $6,000 per academic year, available to employees and their dependents + Paid parental leave and adoption assistance + Care for your total well-being with UPMC's robust benefits package - physically, financially, and emotionally Purpose: Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations. Responsibilities: + Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required. + Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties. + Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate. + Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms. + Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location. + Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention. + Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc. + Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting. + Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors. + High school diploma or equivalent required and 2 years of experience in Public Safety, Security, EMS, Maintenance, Utility Services or 2 years in a role using two-way radio, multi-line telephone, or computer aided dispatch systems OR + High School Diploma or equivalent required and is a current UPMC employee with 3 years of tenure OR + Associate's Degree in related area required + Previous dispatching experience preferred. + Microsoft Office experience preferred. + Problem solving skills necessary to balance multiple duties and effectively assign priorities. + Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.) + Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families. + Ability to effectively interpret and communicate via telephone and radio calls. + Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency. + Capability of dealing with the inherent stress of the environment. + Ability to function as a resource for Hospital staff and provide excellent customer service. + Computer skills in both DOS and WINDOWS environments.Licensure, Certifications, and Clearances: + APCO Public Safety Telecommunicator Certification required within 6 months of hire + FEMA (Federal Emergency Management Agency) Certification IS-100: Introduction to the Incident Command System within 1 year of hire + FEMA (Federal Emergency Management Agency) Certification IS-200: Basic Incident Command System for Initial Response within 1 year of hir + Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Milton Hershey School (MHS) is one of the world's premier pre-K through 12th grade private schools, dedicated to providing a career-focused cost-free education and housing to students from disadvantaged backgrounds. Founded in 1909 through the generosity of Milton and Catherine Hershey, MHS is fully endowed, ensuring students have the resources they need to thrive. The school has empowered nearly 12,000 graduates to lead fulfilling and productive lives and currently serves approximately 2,200 students with ongoing expansion efforts to provide amazing opportunities to even more young learners. MHS is seeking a full-time Dispatcher/Telecommunicator (CMT) to join our Central Monitoring team. This is a unique opportunity to use your dispatch, safety/security, and customer service skills to make a meaningful impact in the lives of youth. As a CMT, you'll be at the heart of campus operations, handling 15 - 45 dispatch calls daily, monitoring 900 surveillance cameras, and coordinating emergency and non-emergency services across our expansive residential & school campus. Every day brings new challenges and opportunities to serve. Key Responsibilities: * Receive and coordinate incoming calls and service requests * Monitor fire, mechanical, and security alarms * Dispatch Campus Safety Officers and Service Technicians * Operate as the central hub for phone and 2-way radio communications * Respond during school closures and emergencies. Work schedule: 2nd shift, Wednesday - Saturday, 1:30 pm - 12:00 am. Compensation: Hourly pay rate: $22.33 - $29.81, pay is determined based on experience, plus a benefits package. The position will close for applications on 12/31/25. Milton Hershey School does not discriminate in admissions or other programs and services on the basis of race, color, national or ethnic origin, ancestry, sex, religious creed or disability. Read important MHS policies on equal opportunity and diversity, equal employment opportunity, and more. * High school diploma or GED. * Experience working with security alarm systems and surveillance equipment. * APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred * Proficiency in Microsoft Office and IBM platforms. * Experience with a Total Quality Management System a plus. * Experience handling service requests, complaints, and issues/problems. * Strong customer service and telephone dispatching skills. * Excellent verbal and written communication skills. * Candidates must demonstrate a high degree of integrity, as all MHS staff are role models for the students. * Candidates should be willing to actively engage with students beyond the scope of their job responsibilities.

Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations. Responsibilities: * Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention. * Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. * Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location. * Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms. * Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate. * Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting. * Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc. * Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties. * Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required. * Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors. * *Performs in accordance with system-wide competencies/behaviors. * *Performs other duties as assigned. Qualifications * Education/Experience o High school diploma or equivalent required and 2 years of experience in Public Safety, Security, EMS, Maintenance, Utility Services o or 2 years in a role using two-way radio, multi-line telephone, or computer aided dispatch systems. o or High School Diploma or equivalent required and is a current UPMC employee with 3 years of tenure. o or an Associate's Degree in related area required. * Previous dispatching experience preferred. * Microsoft Office experience preferred. * Problem solving skills necessary to balance multiple duties and effectively assign priorities. * Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.) * Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families. * Ability to effectively interpret and communicate via telephone and radio calls. * Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency. * Capability of dealing with the inherent stress of the environment. * Ability to function as a resource for Hospital staff and provide excellent customer service. * Computer skills in both DOS and WINDOWS environments. Licensure, Certifications, and Clearances: * APCO Public Safety Telecommunicator Certification required within 6 months of hire. * FEMA (Federal Emergency Management Agency) Certification IS-100: Introduction to the Incident Command System within 1 year of hire. * FEMA (Federal Emergency Management Agency) Certification IS-200: Basic Incident Command System for Initial Response within 1 year of hire. * APCO Public Safety Telecommunicator * FEMA (Federal Emergency Management Agency) Certification IS-100 * FEMA (Federal Emergency Management Agency) Certification IS-200 Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Schedule Full Time: 80 Hours/Biweekly Hours: 7:00am - 3:30pm Rotating Weekends and Holidays, Required Provides 24/7, on-site monitoring and dispatch services from the Public Safety Operations Center to safeguard patients, visitors, team members, and property across all WellSpan locations. Operates CCTV, alarm, radio, and computer aided dispatch systems. Records incidents accurately and coordinates timely responses with internal public-safety teams and external emergency-response agencies. Qualifications Minimum Education: High School Diploma or GED Required Work Experience: 2 years Experience in security or public-safety operations center, emergency dispatch, or similar environment. Preferred Licenses: Heartsaver CPR/AED within 90 days Required Driver's License Statement: Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management. Courses and Training: FEMA IS-100 within 90 days Required Knowledge, Skills, and Abilities: Excellent verbal and written communication skills. Basic computer skills and Microsoft applications (Excel and Word). Excellent interpersonal/communications skills. Transcription skills. Benefits Offered: Comprehensive health benefits Flexible spending and health savings accounts Retirement savings plan Paid time off (PTO) Short-term disability Education assistance Financial education and support, including DailyPay Wellness and Wellbeing programs Caregiver support via Wellthy Childcare referral service via Wellthy Duties and Responsibilities Essential Functions: Receives public safety related calls, radio traffic, and alarm activations, prioritizing incidents in accordance with established protocols. Dispatches security officers, EMS ambulances, and other public-safety resources via radio and computer-aided-dispatch software; contacts count 911 centers when police or fire support is required and conducts detailed hand-off reports during shift changes. Monitors CCTV, access-control, and geolocation platforms continuously, reporting issues, irregularities and escalating threats to the appropriate supervisor or field units. Sends mass communication alerts for severe weather, external threats, or infrastructure disruptions, following approved messaging templates when directed. Documents all calls, alarms, and unit responses in the incident management system, ensuring accuracy, completeness, and timely closure. Notifies locations when visitor or vendors access approvals/denials occur, following established entry protocols and logging each interaction. Maintains operational readiness of consoles, radios, and monitoring software; initiates basic troubleshooting and promptly reports malfunctions for service. Supports emergency management drills and live events by relaying situational updates and resource requests from the Operations Center. Maintains a calm and composed demeanor in high-pressure situations, demonstrating the ability to multitask and prioritize under stress. Serves as a peer mentor for fellow dispatchers, supporting continuous learning through knowledge sharing, scenario walkthroughs, and reinforcement of best practices. Adheres to privacy and confidentiality standards when handling sensitive information. Follows all written standard operating procedures and immediately reports deviations to the Supervisor. Travel Requirements: Estimated Amount: 10% - Travel to sites across the system for protective details, trainings, meetings, or other supervisory reasons on an as needed basis.

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”. We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how. POSITION SUMMARY: The Transportation Dispatcher coordinates and manages efficient movement of vehicles, drivers, and shipments to meet operational schedules and customer needs. Plans routes, monitors real-time logistics, communicates with drivers and clients, and addresses issues that arise to ensure on-time delivery and operational efficiency. Maintains accurate records, monitors compliance, safety, and regulatory standards, and plays a critical role in ensuring smooth day-to-day operations within the transportation network. Duties will also include but are not limited to: Create and manage daily delivery schedules for internal and external clients Track and monitor fleet activity using transportation management systems Serves as the primary point of contact for drivers during their shifts Maintain accurate records of dispatch activities, including routes, delivery times, and incidents Schedule vehicle maintenance, inspections, and repairs in collaboration with the Administrative Assistant and Senior Manager Maintain a current and up-to-date understanding of and comply with all organization policies and procedures Hiring Range: $18.00-$19.00/hour Travel: Local travel may be required. QUALIFICATIONS: Knowledge of all applicable local, state and federal codes/regulations as well as DOL guidelines. Proficiency with Microsoft office applications as well as using internet tools and resources. REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS: Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

UPMC is excited to be hiring for a Public Safety Dispatcher opening at UPMC Harrisburg Hospital. This position will be scheduled for 12-hour shifts including weekends. Why Choose UPMC? * Paid Time Off, plus seven paid holidays each year * Tuition reimbursement of up to $6,000 per academic year, available to employees and their dependents * Paid parental leave and adoption assistance * Care for your total well-being with UPMC's robust benefits package - physically, financially, and emotionally Purpose: Responsible for the multiple monitoring and communications functions for the Public Safety and Facilities/Maintenance departments. Handles the facility work order system and related functions. Receives work order requests, issues work orders, monitors systems and alarms, receives telephone and radio calls and dispatches staff to routine and emergency situations. Responsibilities: * Provide clerical duties for Operations Center-related activities including preparing purchase orders, manual typing, word processing, filing and telephone answering as required. * Under the direction of appropriate managers and supervisors schedules the work of outside service companies, i.e., elevators, utility companies, city water authority, etc. Prepare service outage announcements as required and distributes to all affected parties. * Responsible for monitoring and administration of the access control system. Enter and manipulate data and programs employee access cards as appropriate. * Ensure patient safety by monitoring and initiating responses to building alarm systems including the pneumatic tube system, Johnson Control automated temperature control system, access control, security and panic alarms, Simplex fire alarm system and other alarms. * Monitor all CCTV locations and rotate VCR tapes as indicated. Report malfunctioning cameras, obscured views, etc. Notice activity on the monitors and dispatch appropriate Facilities/HSS personnel to respond to a location. * Receive calls for service and dispatches appropriate personnel to respond. Calls or alarms may originate by telephone call, personal request, radio or automated system or Operations Center dispatchers may observe activity on the CCTV monitors which requires intervention. * Maintain written logs for all calls and operations center activities as needed including calls received and dispatched, safe transactions, VCR tape, fire system, etc. * Operate facilities' work order system including receiving and opening ON DEMAND work orders, preventive maintenance work orders, work order closing and work order reporting. * Compile, copy and distribute maintenance and construction announcements to designated department representatives and outside contractors. Qualifications: * High school diploma or equivalent required and 2 years of experience in Public Safety, Security, EMS, Maintenance, Utility Services or 2 years in a role using two-way radio, multi-line telephone, or computer aided dispatch systems OR * High School Diploma or equivalent required and is a current UPMC employee with 3 years of tenure OR * Associate's Degree in related area required * Previous dispatching experience preferred. * Microsoft Office experience preferred. * Problem solving skills necessary to balance multiple duties and effectively assign priorities. * Ability to prioritize multiple communications functions and adjust to immediate needs (i.e., manage radio dispatch, telephone and alarm notification and monitor CCTV as it relates to the particular incident.) * Interpersonal skills necessary to interact with a wide range of physicians, administrators, directors, staff and families. * Ability to effectively interpret and communicate via telephone and radio calls. * Ability to adjust from tedium of viewing multiple CCTV locations to demands of an emergency. * Capability of dealing with the inherent stress of the environment. * Ability to function as a resource for Hospital staff and provide excellent customer service. * Computer skills in both DOS and WINDOWS environments. Licensure, Certifications, and Clearances: * APCO Public Safety Telecommunicator Certification required within 6 months of hire * FEMA (Federal Emergency Management Agency) Certification IS-100: Introduction to the Incident Command System within 1 year of hire * FEMA (Federal Emergency Management Agency) Certification IS-200: Basic Incident Command System for Initial Response within 1 year of hir * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran