The Dispatch Supervisor will be responsible for overseeing the dispatching of janitorial service requests and ensuring timely and efficient communication between staff, management, and the client. This role requires strong bilingual (English/Spanish) communication skills, both written and spoken, and proficiency using our Technology, our client service and reporting platform. The Dispatch Supervisor will serve as the central hub for coordinating daily tasks, responding to client needs, and maintaining accurate records of work performed.
Pay: $26.26 per hour.
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
$26.3 hourly 8d ago
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Service Dispatcher
Comfort Systems USA Southeast 4.1
Dispatcher job in Panama City, FL
As a Service Dispatcher, you will assist with office duties to include managing contract files, billing and invoicing, payroll, and routing inbound service calls. The Dispatcher will also maintain the service schedule and dispatch/assign Service Technicians as needed.
Compensation
Wage Range Starting at: $20+/hr. based on qualifications & experience
Job Duties
Issue purchase orders and enter vendor invoices
Manage customer preventative maintenance contracts
Prepare customer billing statements and expense reports
Review and submit payroll weekly for service technicians
Receive inbound service calls from customers and assigns service requests to technicians as appropriate
Plan and maintain service schedule for technicians on a daily, weekly and monthly basis
Review daily work orders to ensure service has been completed and documented correctly
Communicate professionally both written and verbal with customers and vendors
Coordinate upcoming material needs and order materials
Requirements
3 or more years of experience with administrative support, billing and invoicing and receiving inbound calls while providing excellent customer service
Prior experience working within the construction/service industry, inclusive of general contractors, specialty contractors and service providers preferred
Proficiency in MS Office and accounting software
Strong attention to detail
Dispatch experience preferred
Additional Requirements
Maintain a positive, cooperative, and teachable attitude
Initiative; self-motivated (driven), self-starter
Complies and promotes company Safety Policy
Excellent communication and customer service skills
Analytical and problem-solving skills
Must be able to work independently with and without supervision
Ability to stand, squat, bend, stoop, and comfortably lift up to 50 lbs
Ability to pass a full background screening, MVR, and drug screening
Ability to travel, on limited basis, for training
Schedule
Monday - Friday 7:00am - 4:00pm with a 1 hour lunch break
Comprehensive Benefits
Medical, Vision, Dental
Paid holiday and vacation
401(K) Plan with multiple investment options
Training and development programs
Company-paid employee assistance program
Employee discount programs
Company-paid and voluntary life insurance
Company-paid and voluntary accidental death & dismemberment (AD&D)
Company-paid short-term disability and voluntary long-term disability
Healthcare reimbursement account and dependent care reimbursement account
Vehicle discount programs
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Comfort Systems USA (Southeast), Inc. is an equal opportunity employer in all aspects of employment and prohibits discrimination and harassment of any type to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We strive to foster a work environment that includes and embraces racial, ethnic and gender diversity and other individual differences. Our commitment to diversity and inclusion helps us attract and retain the best talent, enables employees to realize their full potential, and drives high performance through innovation and collaboration.
$20 hourly 5d ago
EMERGENCY TELECOMMUNICATOR
Marion County, Fl 3.4
Dispatcher job in Ocala, FL
Must have traning and exp.
through re Source to apply
$27k-34k yearly est. 5d ago
Emergency Communications Officer - 911 Dispatcher
City of Hoover (Al
Dispatcher job in Hoover, AL
Starting Salary: $26.02 Qualifications * High School Diploma or GED * One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field * Ability to operate a computer and navigate various computer programs and/or systems
* Ability to successfully pass keyboarding and job simulation test
* Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training
* Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit
* Ability to pass a thorough background check process and pre-employment screening
* Ability to work varied shifts including nights, weekends and/or holidays
Preferred Qualifications:
* Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency
* Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field
* Ability to read, write, and converse in Spanish.
Responsibilities
* Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately.
* Dispatch police, fire, and EMS units following established procedures.
* Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident.
* Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication.
* Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment.
* Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately.
* Accurately enter call information, dispatch details, and responder activity into the CAD system.
* Keep detailed logs of all radio traffic and updates throughout each shift.
* Complete and submit required forms and reports.
* Assist other departments or agencies as needed and handle additional administrative duties as assigned.
* Maintain effective communication with supervisors, co-workers, and outside agencies.
* Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations.
* Performs other related duties as directed.
Supplemental Information
This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.
$26 hourly Auto-Apply 25d ago
Police Emergency Communications Officer
Duval County Public Schools 4.2
Dispatcher job in Jacksonville, FL
Fast paced, highly technical work involving automated systems in the receipt, transmission and dispatch of emergency calls, information and messages and the dispatch of school police personnel and equipment. Work is learned through extensive training that consists of several phases of classroom and on-the-job training. Communicates with the public and First Responders and determines the effective course of action; adjusts quickly to changing situations while assessing time and sensitive information; performs several tasks at the same time and assigns appropriate priorities, signals, and codes to incoming calls for services while monitoring multiple radio frequencies, answering telephone calls, and viewing multiple computer/camera screens. Hours of operation are 24 hours a day, 365 days a year. Maintains frequent contact with the public, police and emergency service providers, and occasional contact with other federal, state, and local government agencies. This entrance level class lies below that of Police Emergency Communications Supervisor.
Essential Functions
1. Visually monitors computer screens and listens to audible alarm activations occurring within a system. Analyzes information received and takes appropriate action to resolve activations of the alarm system, which may include contacting police or fire personnel or school employees or administrators.
2. Operates a radio console and computer terminal in receiving and transmitting voice and/or data messages and in dispatching school police and after hour maintenance personnel and/or equipment in accordance with prescribed patterns and needs.
3. Records information regarding emergency services and maintains status of school police units and equipment by use of computer keyboard.
4. Maintains up-to-date status of all units within dispatch assignment.
5. Monitors radio frequencies as assigned in order to coordinate appropriate response.
6. Establishes, updates, maintains, and/or provides reports on security and fire alarm printouts; lists of personnel who have access to schools with alarm systems; chronological logbooks; and incident reports.
7. Notifies superiors, schools and alarm service regarding problems or repairs needed in a system.
8. Responds to questions and inquiries from employees regarding security and fire alarm problems and after hour emergencies.
9. Maintains information in the FCIC/NCIC data base.
10. Performs related duties as required.
Probation: One (1) year
Qualifications
Open Requirements: A one (1) year combination of education, training, and experience in a multi-task environment communicating directly with the general public, which includes prioritization of tasks, and quick decision making, preferably in a law enforcement work environment. Florida/National Crime Information Certification (FCIC/NCIC) and State of Florida Certification as a 911 Public Safety Telecommunicator are preferred. Requires the ability to work overtime with little or no notice, shift work, weekends, holidays, evenings, and nights. Hours of operation are 24 hours a day, 365 days a year.
Promotional Requirements: NA
Licensing: NA
Knowledge, Skills, and Abilities
Strong word processing, spreadsheet, and database skills
Knowledge of school police communications center operating procedures and equipment.
Knowledge of the DCPS school locations
Strong police emergency communications radio equipment operating skills
Strong two-way radio console (with headset) operating skills
Strong interpersonal skills in diplomacy, tact, and/or discretion
Strong computerized security and fire alarm systems monitoring and operating skills
Strong multi-tasking skills to simultaneously communicate, interpret communication, and enter data into a computer
Strong oral, written, and interpersonal communication skills
Ability to comprehend and apply law enforcement and public safety operation procedures
Ability to maintain an efficient and calm demeanor in handling adverse or stressful situations for an extended period of time in a high volume public safety work environment
Ability to detect alarms by sight and sound
Ability to identify security problems with the alarm systems and report such for service and repair in accordance with established policies and procedures
Ability to instruct other school personnel in alarm system procedures
Ability to prepare logs and reports and maintain accurate records
Ability to utilize telephone equipment associated with computerized security and fire alarm systems
Ability to maintain control of conversations under stressful situations and speak English rapidly, clearly and concisely
Ability to exercise judgment and initiative in dispatching emergency calls and other requests under time constraints
Ability to read computer screens for extended periods and to listen attentively under adverse conditions
Ability to learn and recall signals, codes and computer commands
Ability to comprehend data quickly, and make decisions quickly in accordance with procedures
Ability to read, understand, and apply job-related instructions, policies, procedures, and information
Ability, to give clear and understandable instructions and follow directions quickly
Ability to establish and maintain effective working relationships
Ability to touch type
$37k-50k yearly est. 60d+ ago
911 Dispatcher
City of Winter Garden 3.4
Dispatcher job in Winter Garden, FL
911 Dispatcher - Public Safety Telecommunicator
Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience.
Pay is qualification based with a range of $21.25 - $34.65 per hour.
Experienced Dispatchers qualifications will be considered when determining starting rate!
The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour.
This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
This positon requires an online three minute typing assessment.
WORK OBJECTIVE
Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.
ESSENTIAL FUNCTIONS
Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller's needs and entering information into the Computer aided dispatch (CAD) system.
Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals.
Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units.
Monitors other Public Safety Radio channels for information pertinent to this agency.
Maintains accurate status records of all Department units through various logs.
Provides callers with lifesaving instructions in life-threatening situations.
Operates base station radio network using the various assigned frequencies.
Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network.
Performs other duties as assigned by Communications management or a command officer.
The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime.
MINIMUM QUALIFICATIONS
At least eighteen (18) years of age, with a High School Diploma or GED equivalent.
Ability to type proficiently at a minimum speed of THIRTY (30) words per minute.
Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire.
Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
Be tobacco free and remain tobacco free throughout employment.
Be drug free and subject to random drug screens throughout employment.
Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required.
Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen.
Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software.
Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time.
Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service.
Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member.
Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations.
Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations.
Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
Ability to learn the City's geography including key buildings and landmarks.
PHYSICAL & ENVIRONMENTAL DEMANDS
The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations.
Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle.
Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment.
The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
General Description JOIN OUR TEAM AS AN EMERGENCY COMMUNICATION OFFICER TRAINEE (911 OPERATOR)! Under close supervision, trainees will learn to answer non-emergency and 911 emergency requests to assist public and staff with emergency and non-emergency public safety assistance. Perform communications work involving the processing of Enhanced 9-1-1 calls (wireless and ten digit) and dispatching of fire, emergency medical services (EMS), and law enforcement agencies. Accurate and rapid processing of routine and emergency calls, which requires following prescribed standard operating procedures. Transferring callers to other emergency response agencies such as law enforcement following prescribed procedures. Duties require the ability to quickly determine the nature of the emergency from information provided by emergency personnel or the public and initiate appropriate action. May be assigned to a shift other than the one that training was received on when released and will likely be assigned to night shift at first. Applicants must be available to work any shift, holidays, weekends, and overtime as required.
* Please provide a list of your employment history for the past ten (10) years.
Essential Job Functions
Receives telephone calls from citizens or emergency personnel requesting assistance or information; screen the calls, and initiate appropriate action per established protocols. Offer pre-arrival medical and fire instructions via telephone per established protocols. Work is performed in a fast paced, high call volume, call center environment. Operates communications and associated peripheral equipment to dispatch assistance units, and enter call records into computer aided dispatch system (CAD). Maintains required files, records, and accurate communication logs of pertinent transmissions of incoming and outgoing calls. Takes complaints, reports issues to on-duty supervisor and document as required. Performs related work as assigned.
Knowledge, Skills and Abilities
* Knowledge of radio communications rules and regulations governing radio transmission.
* Knowledge of basic radio receiving and transmitting operations, equipment and proper radio-telephone procedures.
* Knowledge of Pasco County geography; adjoining counties, and roadway networks, major intersections, location of important attractions, buildings, industries, and subdivisions.
* Knowledge of basic medical, fire and lawterminology.
* Ability to react calmly, quickly, and promptly handle emergency situations and interact with excited persons in a calm, guiding manner to secure essential information pertaining to emergency situations.
* Must be able to speak in a clear, well-modulated voice and deal with public in a firm, courteous, tactful, and impartial manner.
* Ability to maintain clear, accurate, and detailed accounts of operations.
* Must possess multitasking skills, initiative, and a desire to help others, and be able to function as a team member.
* Ability to make sound decisions during stressful situations.
* Ability to learn to operate radio and telephone transmitting and receiving equipment.
* Ability to communicate effectively, both orally and in writing, and to listen and understand.
* Ability to operate a computer and utilize the related software programs.
* Ability to follow established protocols and follow the chain of command.
* Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
* Ability to establish and maintain effective working relationships with others.
* Ability to handle Multi-line telephone equipment; computerized customer service; flexibility, split ear and multi-tasking, active listening, decision making, and critical thinking experience is preferred.
Minimum Requirements
PHYSICAL SKILLS: Ability to sit at a console for extended periods of time. Ability to communicate effectively using verbal, written and visual communication. Must be able to operate a keyboard to enter data into a computer. Must be capable of reaching all communications control panels and reference materials in communications center. Good vision without color blindness, and excellent hearing skills required.
EDUCATION, TRAINING AND EXPERIENCE:Graduation from high school or possession of an acceptable equivalency diploma.One (1) year of experience working in a fast paced, high call volume commercial or government public safety dispatching/call-taking facility is preferred.
Applicant must be at least 18 years of age.
Applicants will be required to pass the Critical pre-employment testing, drug screening, polygraph, psychological evaluation and background check.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.
Must obtain the following within three (3) months of date of hire:
* Cardiopulmonary Resuscitation (CPR)
* Emergency MedicalDispatch (EMD).
* Emergency Fire Dispatch (EFD).
* Emergency Police Dispatcher (EPD).
* State of Florida Public Safety TelecommunicatorCertification.
* Current FCIC/NCIC certifications.
After successful completion of our training program, employees will advance to an Emergency Communications Officer I and receive a pay increase.
Applicants must be able to meet the requirements, and progress to Emergency Communications Officer I within 6 (six) months of being hired.
SPECIAL REQUIREMENT: Required to work flexible schedules, which will include evenings, weekends, holidays, standby and mandatory overtime.
The department has a strict non-drug usage policy. In order to be eligible you cannot have used, tried, possessed or experimented with marijuana in the last 12 months. You must not have used, tried, possessed or experimented with any illegal drug/controlled substance, other than marijuana, in the past five years. You must not have sold or delivered any illegal drug/controlled substance at any time.
CRIMINAL HISTORY: An applicant who pleads guilty or nolo contendere (no contest) to, or is found guilty of any felony or guilty of a misdemeanor involving perjury or a false statement, is NOT eligible for employment even if the sentence was suspended or adjudication was withheld by the judge.
ADA STATEMENT:A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law, requiring pre-employment drug/alcohol testing.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All trainees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERAN'S PREFERENCE:Under Section 295.07, F.S., Chapter 55A-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
Benefits include:
* Florida Retirement System (FRS) retirement plan
* PTO (Paid Time Off)
* Paid holidays
* Group insurance
* Tuition reimbursement
* Deferred compensation
* Medical leave pool
* Annual medical leave buy-back
* Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.
Effective July 1, 2011, FRS members must contribute 3% of their salary as retirement contributions, on a pre-tax basis (the salary is reduced by the amount of the employee contribution before determining the federal income tax deduction). The employer will automatically deduct the employee contributions.
$40k-47k yearly est. 50d ago
Service Dispatcher - Allen Turner Hyundai
Allen Turner Automotive 3.9
Dispatcher job in Pensacola, FL
Allen Turner Automotive is seeking an experienced Service Dispatcher to play a critical role in the daily operations of our Service Department at our Allen Turner Hyundai location in Pensacola, FL. This position is responsible for efficiently assigning repair orders, balancing technician workloads, and ensuring a smooth, productive workflow in the shop. The ideal candidate communicates effectively, monitors job progress closely, and helps drive customer satisfaction and department performance. This role reports directly to the Service Manager.
Compensation: Base Salary PLUS Bonuses!
Benefits
Medical, dental, and vision insurance
Long and short-term disability and life insurance
Matching 401(k) plan and profit sharing
Paid vacation and holidays
5-day work week
Employee vehicle purchase program
Regular employee events and recognition (service awards, holiday parties, food truck Fridays, and more)
Friendly, professional, and team-oriented work environment
Opportunities for career growth and advancement
Key Responsibilities:
Assign repair orders to technicians based on skill level, availability, and current workload
Prioritize work by type, including customer-pay, warranty, recall, and internal service jobs
Monitor job progress throughout the day and reassign tasks as needed to maintain an efficient workflow
Communicate repair status and estimated completion times to Service Advisors to ensure accurate customer updates
Collaborate with the Parts Department to align parts availability with job scheduling and avoid delays
Track and report key shop performance metrics, including technician productivity, efficiency, and comeback rates
Maintain accurate dispatch and repair records within the dealership management system (DMS)
Support a clean, organized, and safe work environment for all shop employees
Assist the Service Manager and Service Advisors as needed to support operational goals
Perform other duties as assigned to support department or dealership operations
Qualifications
Qualifications & Experience
Prior experience in automotive service or dispatch required
ASE certifications or manufacturer training credentials strongly preferred
Strong organizational, problem-solving, and time management skills
Effective communicator with the ability to coordinate between technicians, advisors, and managers
Basic understanding of automotive repair processes and service department workflow
Familiarity with dealership management systems (DMS) and repair order tracking software
Dependable, detail-oriented, and able to work in a fast-paced environment
Excellent problem-solving skills, attention to detail and commitment to safety
Valid driver's license with clean Motor Vehicle Record (MVR) required
Must pass pre-employment background check, Motor Vehicle Record (MVR) check, and drug screening
Allen Turner Automotive, Inc. is an equal opportunity employer and prohibit discrimination or harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-31k yearly est. 9d ago
PUBLIC SAFETY DISPATCHER I (Multiple Agencies)
Mobile County (Al 4.4
Dispatcher job in Mobile, AL
This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24
Amended 12/16/25
* Amended 9/29/25
Amended 10/17/25
To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now.
Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements
Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements.
Special Requirement
Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application.
If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL.
Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays.
Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination.
A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************.
Adam Bourne, Personnel Director
The agencies we serve are equal opportunity employers.
$20k-31k yearly est. 50d ago
Assistant Precast Dispatcher / Load Coordinator
Wells 4.1
Dispatcher job in Jacksonville, FL
GENERAL DESCRIPTION
The Dispatcher is responsible for coordinating and overseeing the daily operations of the precast yard. This role involves managing the flow of materials, scheduling deliveries, and ensuring that production targets are met while maintaining safety and quality standards.
WHY WORK FOR US?
At Wells, we empower our team members to deliver an exceptional client experience. Our employees are talented problem solvers that shine in preconstruction, engineering, operations, and project management. They bring innovative solutions that yield outstanding results.
In the design and construction industry, we focus on honesty and hard work to build trust that lasts beyond individual projects. Our team is consistently working to improve building processes and raise industry standards. We meet our partners' needs through collaborative efforts that ensure safe and certain results, reducing risks along the way. Together, we help businesses and individuals succeed and change our communities for the better.
WHAT WE HAVE TO OFFER
Wells values our employees and is committed to providing a competitive and comprehensive benefits package.
Health, dental and vision insurance
Paid premiums for short- and long-term disability, and life insurance
Wellness Incentives
Paid holidays
Flex spending for medical and daycare
Health savings account (HSA)
401(k) plan with profit sharing
Access to Nice Healthcare
Employee Assistance Program
Paid Time Off (PTO)
Wishbone Pet Insurance
Critical Illness Benefit Plan
Accident Insurance Plan
Voluntary Hospital Indemnity Plan
Please note that the benefits listed here are for
non-union employees. Benefits for union employees are covered under separate collective bargaining agreements which can be obtained through their union business agent or their HR representative.
Other benefits include Health and Family Care leave for both union and non-union employees.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Schedule and dispatch precast products and materials to ensure timely delivery to job sites
Act as a liaison between production, delivery teams, and customers to ensure clear communication regarding orders and schedules
Monitor and manage inventory levels of precast materials and products, ensuring adequate supply for ongoing projects
Ensure that all operations are conducted in accordance with safety regulations and company policies
Address any issues that arise during the dispatch process, including delays, damaged products, or scheduling conflicts
Maintain accurate records of shipments, deliveries, and inventory levels using company software
Manage inventory
Document shipping loads
This role will spend approximately 70 percent out in the yard and 30 percent in the office.
EDUCATION, SKILLS, AND ABILITIES REQUIRED
High school diploma or equivalent; relevant experience in logistics or construction preferred
Strong organizational and multitasking skills
Attention to detail
Excellent communication and interpersonal abilities
Proficiency in computer applications, including inventory management and dispatch software
Knowledge of precast concrete products and construction processes is a plus
Ability to work in a fast-paced environment and make quick decisions
PHYSICAL REQUIREMENTS/ ADA ESSENTIAL FUNCTIONS
Regularly required to stand, twist, and walk; use various hand tools or controls; reach with hands and arms; climb or balance on elevated surfaces; and stoop, kneel, squat, crouch, or crawl
Ability to lift and/or move up to 50 pounds
This position requires constant medium to heavy manual labor
Must wear personal protective equipment (PPE) such as steel-toe boots (must be laced and over the ankle), hard hat, gloves, safety glasses, and hearing protection
WORKING CONDITIONS
Work environment is both indoor and outdoor, with exposure to sun, heat, humidity, cold, wind, light rain, sand, and dust
The noise level in the work environment is usually loud
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be assigned by his/her supervisor.
Wells is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Wells participates in E-Verify and will provide the federal government with your I-9 Form information to confirm you are authorized to work in the U.S.
#LI-JE1
$29k-37k yearly est. 13d ago
EMS Public Safety Dispatcher - Huntsville EMS - FT - Shift Varies
HH Health System 4.4
Dispatcher job in Huntsville, AL
This position performs dispatch and/or call taking of emergency and non-emergency medical assistance.
Responsibilities
Essential Duties and Responsibilities:
(Other duties may be assigned)
Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status.
Monitor various radio frequencies to keep apprised of developing situations.
Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies
and medical first responders.
Read and effectively interpret maps and information from a computer screen in order to determine locations and
provide directions.
Enters, updates, and retrieves information from a variety of computer systems.
Relay information and messages to and from emergency sites, to all other individuals or groups requiring
notification.
Scan computer screens, and contact field units in order to determine units available for dispatch.
Knowledge of and ability to operate computer-based telephone system.
Demonstrates faithfulness in work attendance and punctuality
Exhibits sufficient multi-tasking to accomplish required time management of all activities
Works diligently to provide excellent customer service by being calm, polite, and sympathetic
Behavioral Core Competencies:
To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These
factors will be used to measure an employee's performance throughout the workday.
Administrative:
1) Demonstrates proper attendance and punctuality requirement
2) Completes tasks on time and accepts responsibility for the best of the organization
3) Time management and prioritizing - shifts back and forth between two or more activities or sources of
information and can prioritize activities based on specific rules/guidelines
4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with
the organization
5) Observes proper safety and security procedures
Communication:
1) Distribution of information, both written and oral
2) Provides excellent customer service
3) Demonstrates teamwork with co-workers and supports organizational success
4) Supports organization's goals and values; supports EEOC values by respecting diversity within the
organization
5) Maintains highest standards of professionalism
Cognitive:
1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles
2) Speed of Closure - quickly assesses and implements course of action required
3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong
4) Communication multi-tasking through maintaining situational awareness at all times
5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to
capitalize or resolve them
6) Innovative - generates unique ideas for improving work
7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the
best environmental fit
8) Listening - accurately receives information and reciprocates effectively to party received from
9) Decision making - weighing risks, makes accurate and quality judgments
10) Uses analytical thinking without becoming easily distracted
Qualifications
Qualifications:
Hard Skills:
1) Education - Education: High School diploma or equivalent
2) Typing Skills - Must have the ability to type a minimum of 35 words per minute.
3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.
Soft Skills:
1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence
of other distracting sounds via a headset, telephone, or other external source.
2) Listening Skills - ability to retain detailed information
3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all
computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance
vision, peripheral vision, depth perception and ability to adjust focus.
4) Language Skills - Ability to read and interpret documents such as safety rules, operati
Education: High School diploma or equivalent
License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.
Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
Education: High School diploma or equivalent
License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls.
Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.
$24k-33k yearly est. Auto-Apply 36d ago
Transportation Dispatcher - Night shift
Southeastern Food Merchandisers LP
Dispatcher job in Pelham, AL
Full-time Description
Transportation Dispatcher
Pelham, AL - Southeastern Food Merchandisers
Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions.
Key Responsibilities
Dispatch drivers and communicate special delivery instructions.
Update equipment activity and yard control systems.
Process, monitor, and audit driver logs and DOT hours of service.
Reporting and processing of yard safety or over-the-road incidents.
Administer DOT testing as required.
Ensure order accuracy standards are met.
Collaborate with supervisors and managers on daily operations.
Promote safety and sanitation standards across all areas.
Utilize dispatch software, ELD devices, and POD systems effectively.
Schedule
Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM
Benefits
Medical coverage
Dental & Vision insurance
Weekly pay with direct deposit
401(k) with company match
Company-paid Life & AD&D insurance
Supplemental insurance options available
Employee Assistance Program
Paid holidays
Employee perks & discounts
EEO Statement
Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status.
Requirements
Required:
Class A CDL with 1+ year of experience and a clean MVR.
Preferred:
High School Diploma or GED required.
2+ years of supervisory experience, driver supervision, or dispatching.
2+ years working with DOT hours of service regulations.
Strong oral and written communication skills.
Detail-oriented with excellent organizational skills.
Proficiency in Microsoft Office.
Knowledge of DOT, DMV, and FMCSA rules/regulations.
Flexibility to work nights, weekends, and holidays.
$24k-32k yearly est. 60d+ ago
Communications Operator / 911 Dispatcher
City of Lake Alfred 3.2
Dispatcher job in Lake Alfred, FL
Job Description
COMMUNICATIONS OPERATOR/DISPATCHER, POLICE DEPARTMENT $41,972 - $45,432 annual salary, $20.18 - $21.84 per hour Employee Benefits: 401(a) & 457(b) Retirement, Employer Paid Health Insurance Tuition Reimbursement, Sick and Vacation Paid Time Off, Holiday Paid Time Off,
Employee Referral Bonus Program, Employee Wellness Program.
GENERAL DESCRIPTION:
Performs work within a twenty-four (24) hour per day, seven (7) days per week emergency dispatch center, taking both police and fire calls for service and dispatching the appropriate service calls. Answers equipment (phones, radios, and E911 calls) to receive and/or respond to emergency and non-emergency requests for assistance/information from officers and the general public to assist in the protection of life and property. Accountable to and works under the direction of the Police Chief.
ESSENTIAL JOB FUNCTIONS:
Operates multiple modes of communication equipment such as telephones, two-way radio systems, computers, Computer Aided Dispatch System, and enhanced 911 Public Safety Answering Point system.
Receives information and/or complaints from the public via telephone, radio, and in person.
Processes information and complaints with the appropriate response or disposition made and recorded in written and/or computerized form.
As necessary, route information to the appropriate authority or section to include police, fire, emergency medical services, and other city, state, and federal public assistance agencies or enforcement agencies.
Information is disseminated by the dispatcher to the appropriate authority or section by telephone, radio, computerized equipment, in writing or in person.
Maintains logs, records, and forms and assists in submitting all required reports.
May be required to work overtime, or alternate hours, as necessary for the efficient operation of the department
Makes decisions that could affect lives and property. These decisions are based on knowledge of city, state, and federal law.
Performs other related duties as directed or required by the Police Chief.
MINIMUM QUALIFICATIONS:
High school graduation or possession of an acceptable equivalency diploma.
Knowledge of telephone switchboards and two-way radio equipment is beneficial.
9-1-1 telephone emergency certification is preferred.
An equivalent combination and experience that is determined to be directly related to the foregoing specific requirements may be substituted.
KNOWLEDGE, SKILLS, AND ABILITIES:
Thorough knowledge of Federal Communications rules and regulations pertaining to the use and operation of radio and telephone equipment.
Knowledge of dispatching principles and practices.
Considerable knowledge of the operation of data entry, information terminals, and related office equipment.
General knowledge of city, county, state, and federal laws pertaining to police authority.
Knowledge of health and safety laws and regulations.
Thorough knowledge of department rules, regulations, practices, and procedures.
Knowledge of the geographical boundaries of the city and the locations of political, governmental subdivisions within the area.
Knowledge of how to locate information through city departments.
Must maintain stable emotions in a stressful environment; work independently and confidently under stressful conditions; react calmly and quickly in emergency situations.
Ability to operate a radio system, telephone, and telephone switchboard equipment.
Ability to operate a computer and related office machinery.
Ability to exercise good judgment in gathering information, evaluating situations, and making decisions.
Ability to maintain necessary and required logs, complaints, reports, and files.
Ability to process complaints, dispatch messages, and provide the public, fire department, rescue and ambulance services, and officers in the field with rapid, efficient, and accurate service under variable conditions.
Ability to learn, within a reasonable period, the applicable procedures, techniques, and regulations involved in the operations of a Police/Fire Communications Center.
EDUCATION AND EXPERIENCE:
High school graduation or possession of an acceptable equivalent diploma.
Must have a valid Florida Class “E” driver's license and valid telephone number.
(A comparable amount of education, training, or experience may be substituted for the minimum qualifications.)
LICENSES, CERTIFICATION, OR REGISTRATION:
FCIC/NCIC certified
Emergency 9-1-1 Operator Certification
Valid Florida Driver's License
ESSENTIAL PHYSICAL SKILLS:
Acceptable eyesight, visual acuity, field of vision, color perception, depth perception, and texture perception (with or without corrective lenses)
Acceptable hearing (with or without a hearing aid)
Must have the physical ability, strength, and flexibility to perform the job functions in the work environment.
Ability to speak and enunciate clearly to communicate effectively with other individuals in person, over the phone, and over the radio.
ENVIRONMENTAL CONDITIONS:
Must be able to work any hours in an inside climate-controlled environment that requires long hours of sitting, walking, or standing some of the time, exerting up to 10 pounds of force on a recurring basis, and routine keyboard operations.
(Reasonable accommodations will be made for otherwise qualified individuals with a disability.)
POSITION CLASSIFICATION EXEMPTION STATUS:
Non-Exempt
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$42k-45.4k yearly 10d ago
Dispatcher Transport
Corporate Website
Dispatcher job in Florida
Founded in 1906, over the last 110+ years' CEMEX has grown into a global building materials company that provides high quality products and reliable service to customers and communities throughout the Americas, Europe, Africa, the Middle East, and Asia. Here at CEMEX we offer our employees competitive wages, career growth, excellent benefits including health, dental & vision plans, vacation or paid time off, employee assistance program and retirement plan options, along with over a century of stability to build your next career on! To learn more about our company culture and why you should join us, visit us at ************************* For direct access to CEMEX Career Opportunities, visit us at ************************
Job Summary
The Dispatcher is responsible for coordinating activities involved in delivering products or services for CEMEX or customers.
Job Responsibilities
Liaison between Sales, Customers and Terminal management
Resolve and communicate in a satisfactory and timely manner any customer concerns or issues
Promote a safe work environment and team mentality
Learn and could maintain D.O.T. driver's hours of service daily logs for internal drivers or external contractors, as appropriate and necessary
Monitor equipment maintenance schedule for company owned equipment to ensure D.O.T. compliance
Work with Terminal management to provide solutions for more effective and efficient output
Qualifications
High School diploma or GED required; Bachelor's degree preferred
Bi-lingual in English and Spanish preferred
2-5 years Customer Service Experience
Knowledge, Skills, and Abilities
General knowledge and familiarity with cement and building materials
Proficient in Windows office suite
Knowledge of trucking software preferred
Able to work in a fast paced, high stress office environment
Working Conditions
Capable to work extended hours, including weekends, as necessary
Able to work in standard office environment with computer equipment
Capable to work in open office environment
Physical Requirements
Requires frequent sitting, standing and walking
Able to exert up to 20 pounds of force occasionally and/or negligible amount of force frequently
While performing the duties of this job, the employee is regularly required to talk and hear in order to communicate
Legal Notices
CEMEX is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of race, color, religion, religious creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital or familial status, military or veteran status, or any other characteristic protected by under federal, state or local law in the programs or activities which it operates.
CEMEX will consider for employment qualified applicants with criminal histories in a manner consistent with all local, state and federal laws.
CEMEX is an E-Verify participating employer.
Arizona Smoke-Free Act. CEMEX complies with the State of Arizona's Smoke-Free Act (Arizona Revised Statutes § 36-601.01). Smoking and/or the use of tobacco or related products is prohibited in and on CEMEX property as well as any building and/or vehicle owned or leased by CEMEX.
CEMEX offers both competitive pay and benefits. Benefits applicable to this position may include, but are not limited to, medical, dental, vision, 401(k), Paid Time Off, and Holiday Pay, as well as a comprehensive wellness program to help keep employees and their families healthy and well. You can learn more about CEMEX Benefits by visiting the CEMEX USA Benefits and Well-Being page. (********************************************************************
EEO Statement - En Español
CEMEX es una institución EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomación genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.
$26k-35k yearly est. 1d ago
Ground Transportation Dispatcher
Chandler and Campbelle Investment Group
Dispatcher job in West Palm Beach, FL
Ground Transportation Dispatcher - Palm Beach International Airport
Chandler & Campbelle Investment Group in Partnership with SP Plus
Chandler & Campbelle Investment Group ("CCD"), in partnership with SP Plus, is seeking a Ground Transportation Dispatcher to oversee and coordinate ground transportation operations at Palm Beach International Airport (PBI). This position plays a crucial role in dispatching and managing the movement of Taxicabs, Commercial Vehicles, and Transportation Network Companies (TNCs) within designated areas, including holding lots, loading zones, terminal roadways, curbs, and sidewalks. The Dispatcher prioritizes safety, efficiency, and customer service to ensure the smooth flow of vehicles and passengers.
Key Responsibilities:
Oversee and coordinate the movement of Taxicabs, Commercial Vehicles, and TNCs within Ground Transportation Areas (GTAs), loading zones, and curbside areas.
Dispatch vehicles efficiently while ensuring an orderly and safe queueing process for passengers.
Assist passengers with boarding Taxicabs and provide additional support when needed.
Monitor curbside and sidewalk areas to maintain safety and clear passage for vehicles and pedestrians.
Control access to restricted areas, ensuring only authorized vehicles are permitted entry.
Verify that vehicles have valid annual decals and transponders for airport access.
Conduct random inspections to ensure drivers have the required documentation, including trip sheets, licenses, and trade dress.
Enforce airport regulations by preventing unauthorized vehicles from parking or dwelling at curbsides.
Manage and report incidents involving vehicles within designated areas.
Handle lost and misplaced items, including unattended baggage, according to security protocols.
Inspect Taxicab conditions and driver compliance regularly.
Monitor driver behavior for Taxicabs, TNCs, and Commercial Vehicles to ensure adherence to regulations.
Assist in managing baggage carts and wheelchairs to reduce potential safety hazards.
Utilize the AVI (Automatic Vehicle Identification) System to support efficient transportation operations.
Deliver exceptional customer service to passengers, drivers, and stakeholders.
Collaborate with County personnel and relevant authorities as needed.
Perform additional tasks as assigned by the County to enhance ground transportation operations.
Skills & Qualifications:
High school diploma or equivalent required; an associate's or bachelor's degree preferred.
Experience in transportation, logistics, or airport operations is highly preferred.
Strong leadership and supervisory skills with the ability to manage fast-paced, dynamic operations.
Excellent communication and interpersonal skills, with a strong customer service focus.
Ability to work efficiently under pressure and in high-traffic environments.
Familiarity with AVI systems and other transportation technologies.
A clean Motor Vehicle Record (MVR).
Must pass a background check and drug screening.
Proficiency in spoken and written English.
Legal authorization to work in the United States without sponsorship.
Physical ability to stand and walk for extended periods.
If you are a detail-oriented and customer-focused professional looking to be part of a critical airport operations team, apply today to join Chandler & Campbelle Investment Group and SP Plus at Palm Beach International Airport!
$26k-35k yearly est. 60d+ ago
Dispatch Clerk - II
Amnet Services
Dispatcher job in Tampa, FL
America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space. We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.
Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid - large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.
We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we'll create a solution and push the data on the best cloud platform to fit your needs, including your own.
Job Description
Duties may include, but are not limited to, the following:
A. Monitoring of all work activity and escalating as needed to ensure work is completed within set objectives.
B. Coordinate/deploy resources as determined by alarms, queues, trouble volumes, outages, preventative maintenance requirements and provisioning work requests.
C. Analyzing network facilities and CPE (Routers, CSU, Modem, etc.) equipment by using computerized test equipment to remotely isolate the repair problem.
D. Monitoring and tracking Services and Network Operations provisioning, maintenance and alarm work active.
E. Making risk assessments regarding the health of the Network based on standing alarms and other pertinent criteria.
F. Contacting internal and external customers (IXCs, CLECs, ILECs, vendors, etc.) to verify the site readiness, activity, schedule repair, and quote billing charges if necessary.
G. Operate a keyboard and use computers while sitting for prolonged periods of time. Generally wears a headset for extensive periods of time.
H. Creating swivelchair dispatches as needed to ensure all provisioning and maintenance orders are cared for.
I. May be required to perform additional duties and tasks as required by the Company.
Job Qualifications
Individuals with 2+ years working experience in the following systems:
• Coa Global
• ETMS WOW
• PC
• NETPRO
• TCOMS
• F&E
• NOMCS
• ERLOG
• COA Scheduler
Degree preferred but not required
Shift TBD: Initially set at 8am-5pm but this schedule is subject to change as this is 24/7 environment.
Additional Information
Vivek Salvatore
vivek.salvatore(@)americanetworks.com
(
*************
$20k-27k yearly est. 1d ago
PUBLIC SAFETY DISPATCHER
City of Plantation, Fl 4.3
Dispatcher job in Plantation, FL
This is a non-exempt position which requires telecommunications work in the operation of a radio system for the direction of and communication with police and fire units for the Police Department. Employees are hired as AT WILL employees that serve at the pleasure of the City and may be terminated at any time with or without cause.
Operates a multi-line telephone and determines the nature of both 911 and non-emergency calls.
Oversees the receiving, prioritizing, and dispatching of 911 and non-emergency telephone calls through police and fire communications system.
Manages the reception and transmission of information by telephone, radio, and computer in a variety of related duties.
Determines the nature and priority of calls, unit availability, and the number of units necessary for initial response.
Dispatches police and fire vehicles/personnel to emergency and non-emergency requests for assistance.
Determines appropriate apparatus needed to be dispatched for each call.
Monitors radio frequencies and maintains open contact with officers in order to provide administrative support as needed.
Alerts various other agencies (hospitals, air rescue, etc.) as needed regarding the status of emergency transport.
Monitors department building security and jails via cameras.
Enters critical information into the Florida Crime Information Center/National Crime Information Center (FCIC/NCIC) systems for the dissemination of information on vehicle registrations, wanted persons, warrants, endangered runaways, probation/parole, early inmate releases, violent offenders, sexual offenders, predators, terrorists, and protection or restraining orders.
Researches the status of guns, vehicles, parts, boats and other items to determine if stolen and notifies the appropriate agency of the results of research.
Calls for tow trucks and requests specialty unit and outside agency back up as needed.
Identifies emergency or potential crisis situations and adjusts dialogue or activities accordingly and attempts to calm frantic or fearful callers.
Notifies appropriate authorities of missing children information.
Notifies hospitals and emergency medical staff of incoming patient information.
Operates teletype machine to access National and Florida crime information centers pursuant to State standards.
Enters information from callers into Computer-Assisted Dispatch system (CAD) and/or prepares complaint cards.
Prepares comprehensive reports and maintains accurate records.
Performs related work as required and as directed.
Knowledge, Skills, and Abilities:
Knowledge of the principles, techniques, and equipment used in public safety communications.
Knowledge of the principles and practices of modern public safety operations.
Knowledge of the rules and regulations of federal, state, county, city and inter-departments and of all regulations applicable to communications.
Knowledge of the National and Florida Crime Centers Systems, procedures, and methods of accessing and inputting data.
Knowledge of two-way radio communication procedures and radio call signals and their meanings.
Knowledge of mapping and computers.
Knowledge of modern office practices and procedures.
Skilled in written and verbal communication.
Skilled in customer service.
Skilled in computer literacy with emphasis on Microsoft Office programs.
Ability to operate various communications equipment.
Ability to communicate effectively using radio terminology with police and other safety units.
Ability to work a flexible work schedule to meet the needs of the city.
Ability to read and understand police agency teletype codes and abbreviations.
Ability to establish proper priorities during incidents of high volume.
Ability to remain composed under pressure of numerous calls and emergency situations.
Ability to adhere to tight schedules while maintaining work quality.
Ability to establish and maintain effective working relations with department officials, other municipal employees, professional groups, and the general public in order to ensure efficient operations.
Education and Experience:
High school diploma or equivalent; supplemented by a minimum of 3 years of experience in public safety dispatch; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Licenses and Certifications:
Valid State of Florida driver's license.
Department of Health 911 Public Safety Telecommunicator certification.
DOCUMENTS REQUIRED TO APPLY:
(Applications, which do not include documents specified below, WILL NOT be processed)
Applicant Background Information Form with notarized signature. Download and complete form here.
HIRING PROCESS:
Oral Board Interview: Application reviewed and meets minimum experience with demonstrated employment history.
Computer based skills testing: Assesses selective attention, speech recognition, written comprehension, and critical thinking.
CVSA Examination (Polygraph): Includes questions about your past criminal activity and drug use.
Background Investigation: Criminal history, employment, military service records, education, credit, social media and associations. Psychological Evaluation: Assesses mental and emotional suitability.
Medical Examination: Assesses your ability to perform the job.
Drug Testing: All applicants will be tested for drugs and alcohol.Work is performed in a public safety communications office environment.
This is a designated "Response" classification in the City's Emergency Operations Plan and will require the employee occupying this position to work for declared emergencies. Attendance at National Incident Management System (NIMS) training at the appropriate level is mandatory.
$29k-36k yearly est. 11d ago
Emergency Medical Dispatcher
Northstar Ems 3.7
Dispatcher job in Tuscaloosa, AL
SUMMARY: The Dispatcher functions as a Call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for medical assistance/transport from various sources. The Dispatcher will provide pre-arrival instructions as necessary and will coordinate dispatch and communications activities to ensure the most appropriate EMS response.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Understands and adequately implements the concepts of EMD (as customized by NorthStar) as a minimum standard of care
· Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols.
· Manages radio communications in a prompt, accurate, courteous and professional manner.
· Selects and dispatches appropriate vehicle(s) including ALS, BLS, First Responder, Fire Rescue and any other ancillary support units to emergency/nonemergency requests for assistance.
· Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
· Responsible for accurate and complete data entry for the shift.
· Responsible for generating applicable reports and checking for accuracy.
· Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
· Keeps track of locations, status and condition of each unit at all times.
· Relays instructions from supervisors, messages and emergency information.
· Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
· Responsible and accountable for updating management and operations personnel on any changes affecting the company and/or extraordinary situations.
· Responsible and accountable for updating management and operations personnel on any changes affecting the company and/or extraordinary situations.
· Follows established parameters/formats in receiving requests for service and dispatching ambulances.
· Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors.
· Provides input in the development of deployment plans.
· Other duties and responsibilities as assigned.
STRESS FACTORS:
Occasionally: Repetitive tasks, high pressure
Frequently: Intense tasks.
WORKING ENVIRONMENT:
Occasionally: Extended day.
Constantly: Works alone, with and around others, face-to-face and verbal contact, Able to work inside.
Although the noise level in the work area is not at a high level, there are often multiple radio and traffic noises going on at the same time along with regular high-pitched beeping sounds and voices of co-workers handling calls.
EQUIPMENT USED:
Occasionally: stapler, sharpener, calculator.
Frequently: Telephone, cell phone, terminal, facsimile, computer/typewriter, keyboard, radio console/equipment, playback recorder
UNUSUAL DEMANDS:
· Employees are required to handle multiple tasks concerning emergency medical calls that are frequently life threatening or major health threatening to other individuals.
· Required tasks arise from spontaneous situations occurring most often without warning.
· Employees must interact with hostile and/or uncooperative individuals via telephone contact. They must interact with individuals who are confused and unclear.
· They must utilize the information they gather to make quick and accurate decisions regarding action needed.
· They must be able to take down information correctly under all types of adverse communications situations.
· Due to the unpredictability of this type of position, it is not always possible to guarantee meal and/or break periods.
Due to the unpredictability of this type of position, the employee must be available for immediate recall in emergency or unusual situations and must be able to work extraordinary hours during times of disaster or threat of disaster
Qualifications
MINIMUM QUALIFICATIONS:
· Medical training is an asset, e.g., at least First Responder trained (proof of training required) at time of employment or, has at least one year's experience as an EMS or public safety dispatcher. CPR Certification is required.
· Must successfully complete a NorthStar-approved Emergency Medical Dispatch training program within 12 months of assuming position.
MENTAL REQUIREMENTS:
Frequently: Analyzing, decision making.
Constantly: Simple reading and writing, high math and writing skills, clerical, memorization, perception/computation, problem solving, simple math skills, judgment, reasoning, prioritizing, multi-tasking.
PHYSICAL REQUIREMENTS:
Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, and leaning. Walking up/down stairs.
Frequently: Hearing/listening, clear speech, touching, repetitive motions
Constantly: Sitting, seeing.
· Can have no emotional, mental, nervous, organic, or functional disorder likely to interfere with managing stressful emergency medical calls.
· Has visual acuity of at least 20/40 (Snellen) in each eye, with corrective lenses and a field of vision in the horizontal meridian not less than a total of 140 degrees. Ability to distinguish the colors on the computer screen and maps.
· Hearing must be adequate in the better ear for conversational tones without the use of hearing aids.
· The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms.
· The employee must occasionally lift and/or move 10 pounds up to 25 pounds.
· Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust forces.
· Due to the unpredictability of the essential job functions, it is not always possible to guarantee break and/or meal period. Therefore, there may be no physical condition that would prohibit him/her from working twelve (12) hours without a meal or break period (except for restroom breaks).
· Must be able to communicate clearly on the radio and telephone in English. Must be able to write in English.
$28k-36k yearly est. 17d ago
Public Safety Off II Per Diem
Johns Hopkins Medicine 4.5
Dispatcher job in Saint Petersburg, FL
The Public Safety Officer II is responsible for providing advanced security services to ensure the safety of patients, staff, and visitors. This role involves mentoring junior officers, coordinating emergency responses, and implementing security protocols. The role plays a crucial role in maintaining a secure and safe environment within the healthcare facility. Ensures no one enters the hospital with any weapons or other unpermitted objects that would potentially cause a safety issue within our hospital.
Hours: Rotating Shift, Casual / On Call, 19 Hours Per Week, Weekend Work Required
Location: St Petersburg, FL
ESSENTIAL FUNCTIONS:
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
* Perform comprehensive security patrols throughout the healthcare facility, including high-risk and sensitive areas.
* Respond promptly and effectively to complex security incidents, emergencies, and alarms.
* Oversee access control measures and ensure proper identification and authorization of individuals entering secure areas.
* Provide mentorship to junior public safety officers, fostering their professional development.
* Assist investigations of security incidents, including theft, vandalism, and disturbances, and prepare detailed incident reports.
* Coordinate with local law enforcement and emergency services as necessary during incidents.
* Maintain accurate records of security activities and incidents for regulatory and internal review.
* Participate in the development and implementation of emergency preparedness plans.
* Conduct regular emergency drills and exercises to enhance readiness and response capabilities.
* Serve as a key contact during emergencies, coordinating response efforts and providing leadership.
* Assist training sessions for security staff on advanced security techniques, emergency response, and customer service.
* Stay informed about the latest security technologies and best practices in healthcare security.
* Assist in developing training materials and programs to enhance the skills and knowledge of the security team.
* Ensure adherence to federal, state, and local safety and security regulations.
* Prepare for and assist with regulatory inspections and audits.
* Implement and enforce policies and procedures to maintain a safe and secure environment.
* Operate and monitor advanced security systems, including surveillance cameras, access control systems, and alarm systems.
* Report and follow up on any malfunctions or issues with security equipment.
* Recommend and assist in implementing technology upgrades to improve security operations.
* Provide a high level of customer service, assisting patients, visitors, and staff with security-related concerns. PUBLIC SAFETY OFFICER II JOB DESCRIPTION Johns Hopkins Health System
* Address security-related complaints and resolve conflicts in a professional manner.
* Promote a positive image of the public safety department through effective communication and service
QUALIFICATIONS:
Education and Work:
* High school diploma or equivalent. Additional training or education in criminal justice, public safety, or a related field is preferred.
* Minimum of 2 years of experience in security or law enforcement.
* Previous experience in security, law enforcement, or customer service roles preferred, with a demonstrated commitment to providing excellent service and support to others preferred.
Additional Requirements:
* Applicants must be at least 21 years old to apply. Exceptions may be considered for individuals under 21 who have:
* Military experience
* Law enforcement experience
* Comparable security experience in a health care environment
Salary Range: Minimum 16.05/hour - Maximum 25.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
$24k-30k yearly est. 33d ago
Part-Time Dispatcher, Public Safety
Miami Dade College 4.1
Dispatcher job in Miami, FL
Job Details Job FamilySTAFF - Support StaffGradeSGSalary$14.00 Flat RateDepartmentPublic SafetyReports ToPublic Safety ChiefClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 17, 2025 The Part-Time Dispatcher receives and responds to emergency and routine telephone calls for Campus-wide general information, and specific requests for service directed to the Public Safety Department.
What you will be doing
* Determines the nature and importance of all telephone call requests and initiates appropriate response actions to sufficiently service the requests
* Inputs and retrieves information from several different Public Safety databases, monitors all internal office telephones, two-way radio communications, alarm and access control systems
* Maintains a detailed daily incident report log
* Logs in and out items that have been turned in to Lost and Found
* Issues parking gate cards and faculty/staff parking decals
* Receives and distributes College keys to facilities and offices on campus
* Receives and disburses petty cash
* Performs other duties as assigned
What you need to succeed
* High School Diploma or General Equivalency Diploma (GED) from a regionally accredited institution and either one (1) year of experience in the field or six (6) months of previous multi-phone line related experience
* Knowledge and understanding of College organization, goals and objectives, and policies and procedures
* Ability to work in a critical and high volume office environment
* Possess command of proper telephone etiquette and general office procedures
* Ability to apply campus security rules and regulations
* Ability to safely operate College motorized vehicle
* Ability to successfully complete a basic security training course and provide certificate of completion
* Ability to display poise, tact, patience and courtesy
* Ability to have a basic understanding of computers and database collection
* Ability to work a flexible schedule to include evening and weekend assignments and any emergencies
* Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
Essential Position
* This function/position has been designated as "critical." This means that it has job duties that affect the security, safety or physical operation of the College, and are required to work at the Emergency Operations Center and/or have access to the incident scene once normal campus operations have been suspended.
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
EQUAL ACCESS/EQUAL OPPORTUNITY
Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.
To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at ************** (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. *********************
The average dispatcher in Pensacola, FL earns between $23,000 and $41,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Pensacola, FL
$31,000
What are the biggest employers of Dispatchers in Pensacola, FL?
The biggest employers of Dispatchers in Pensacola, FL are: