Dispatcher jobs in Pharr, TX

PM Coordinator Classification Non-Exempt The PM Coordinator should coordinate all functions related to preventative/planned maintenance and product improvements, while maintaining customer satisfaction. Essential Functions Dispatch and schedule technicians daily. Review list of machines coming due for service and call customer to schedule maintenance when necessary. Order parts daily for all scheduled jobs for technicians. Open and close work orders daily derived from technicians, as well as back filling for others where needed. Check for open product improvements when opening work order. Manage and update job codes for PM services. Keep current on new systems, technology, and advancements in the industry. Review and approve PM agreements and quotes to be sent to customers. Review oil sample paperwork, track, and ship oil samples. Send monthly invoices for PM agreements. Manage and update job codes for PM services. Update pricing quarterly or sooner if a significant change is made to a model's maintenance recommendations. Assist the rental group with completing maintenance repairs on machines that have been returned from rent. Continual learning through training courses per the provided learning plan completed by service manager. Continual training with oil analysis and staying up to date on current oil capacities. Keep current on DOT regulations and requirements for service trucks as well as environmental compliance. Check technician reports for accuracy and completion. Correctly bill within appropriate billing software. Qualifications High School graduate or equivalent. Associates degree from a technical college preferred. Technical knowledge and experience preferred. Professional communication skills and basic computer skills required. Must have a solid background in proper diagnostic procedures. Must be self-motivated and self-starter. Must be able to accomplish all requirements with minimal supervision. Dedication to providing exceptional customer service. Valid Texas driver's license and clean driving record. Must own proper tools to perform required repairs. Typical Physical Activity and Environmental Conditions A major portion of every day will be spent outdoors walking, stooping, bending, climbing on and off machines. The Preventive/Planned Maintenance (PM) Coordinator must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified. Doggett is an Equal Employment Opportunity Employer

Z Gallerie operates in the home furnishings and decor industry, focusing on modern glamour and artful home design. Founded in 1979, we have evolved from a poster shop into a gallery that brings unparalleled style to our customers. Summary We are seeking a Dispatcher to join our dynamic team at Z Gallerie in the United States. In this pivotal role, you will coordinate transportation logistics to ensure timely delivery of our exquisite home furnishings, contributing to our mission of providing an artful home experience. Responsibilities 1.Truck Arrangement and Coordination Communicate and coordinate with the upstream order department. Inquire, negotiate, and maintain relationships with trucking companies. Determine shipping plans for trucking orders and schedule pickups, as well as track orders. Accumulate and organize trucking resources. 2.White Glove Service Plan, arrange, and manage white glove service routes. Manage the company's own fleet of white glove drivers and delivery teams, including scheduling vehicles, arranging service personnel, and confirming the return and verification of information. Qualifications Fluent in English in Mandarin, proficient in using computer office software Familiarity with U.S. highways, especially in California and Texas, is preferred for route planning. Strong communication and coordination skills, with a strong sense of teamwork. Honest, diligent, detail-oriented, patient, and responsible. Must have legal work authorization. Working Hours: Monday to Friday, 8 hours per day. Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance

The Dispatch Coordinator manages day-to-day scheduling and logistics for field operations, ensuring efficient resource allocation, clear communication, and timely deliveries. This role is vital to keeping projects on track by coordinating drivers, permits, and routing while maintaining a strong customer focus. Responsibilities: Schedule and dispatch drivers, vehicles, and equipment to meet project deadlines. Track routes and deliveries using dispatch and GPS software. Communicate with drivers, customers, and internal teams to provide real-time updates. Manage permits, bills of lading, and transport documentation. Organize and maintain dispatch logs, job records, and compliance reports. Anticipate scheduling conflicts and proactively resolve logistical issues. Qualifications: 2+ years of experience in logistics, dispatch, or transportation coordination. Proficiency in Microsoft Office and dispatch management systems. Excellent communication, organization, and time management skills. Strong problem-solving abilities and attention to detail. Knowledge of DOT regulations and permitting processes preferred.

Job Title: Transportation Dispatcher (5hr Split) Primary Purpose: 5-Hour shift with some overtime as needed / Split shift 5am-9am BREAK 2pm-6pm Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes. Qualifications: Education/Certification: Clear and valid Texas commercial driver's license Class A or B with Passenger (P) and School Bus (S) endorsements Must be 18 years of age Preferred Bilingual: English/Spanish Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: Minimum two (2) years' experience as certified school bus driver or one (1) year of dispatch experience with commercial vehicles Major Responsibilities and Duties: Dispatch Dispatch drivers and vehicles on a daily basis. Monitor and respond to two-way radio communications. Receive, record, and report driver and bus monitor absence calls. Assign substitute drivers and monitors for morning and afternoon shifts as needed. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. Other Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Serve as substitute bus driver as needed. Follow district safety protocols and emergency procedures. Ability to operate a school bus Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress

Transportation/Dispatcher Additional Information: Show/Hide Days: 215 Pay Grade: MT06 * Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: * High school diploma or equivalent * Possess or able to obtain a Texas Class B CDL with P and S endorsements in 40 days * Texas school bus driver training certificate, preferred * Ability to pass DOT physical examination and alcohol/drug test * Satisfactory annual driver's license and criminal history checks * Must be at least 21 years of age * Bilingual in English/Spanish, preferred * Texas school bus driver training certificate, preferred Experience: * Minimum two (2) years of experience as a certified school bus driver OR * Minimum of one (1) year of dispatch experience with commercial vehicles * Please see attached for more information. Attachment(s): * Job Description - Dispatcher

WHO WE'RE LOOKING FOR The Public Safety Dispatcher I reports to the Supervisor, Public Safety Dispatch. This position is responsible for radio dispatching of transit Public Safety members to calls for service, monitoring transit security officer activities and locations and making accurate and concise data updates to the Computer Aided Dispatch (CAD) computer system. WHAT YOU BRING High School Diploma or GED. One (1) year of experience as an Emergency Services, Public Safety Dispatcher, and/or 911 Call Taker. Must have the ability to obtain Basic Telecommunicator Certificate within 12 months of hire and maintain continuing certification credits as required. Must be able to pass extensive background investigation. Must be able to obtain TCIC/NCIC certification within 6 months of employment. Knowledge, Skills and Abilities: Knowledge of the operations of an Emergency Communications Center. Skill in oral and written communication. Skill in handling conflict and uncertain situations. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software applications. Ability to work in close quarters and to wear a headset. Ability to apply telephone interviewing techniques. Ability to quickly and accurately obtain appropriate information. Ability to learn and communicate transit police information. Ability to deal tactfully with the public and others. Ability to work well under pressure. Ability to obtain knowledge of Radio and CAD Down Procedures. Ability to relay or work with other service agencies. Ability to establish and maintain effective communication and working relationships with other CapMetro employees and the public. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned. WORK ENVIRONMENT AND PHYSICAL DEMANDS Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. This position works with multiple project timelines and is responsible for managing employees performing work of a complex nature. Incumbent must have the ability to stand and sit frequently throughout an eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment. Incumbent must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions as previously described. This job is required to work different shifts, and the work schedule will vary. Shift assignments and days off rotate and are varied to meet the needs of a 24-hour, 7-day a week operation in an Emergency Response environment. To be considered for this position, candidates must be available for various shifts and various days off. Weekend and holiday work is required. Mobility Status: As a Stationed position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office 5 days a week. This is a non-hybrid assignment. Mobility status is subject to change at any time based on business needs or organizational decisions. This role is based in Austin, Texas and requires relocation to the Austin, Texas area prior to start date. SAFETY SENSITIVE POSITION This position is identified as a FTA safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with CapMetro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions. SECURITY SENSITIVE POSITION This position has been identified as a “Security Sensitive” position. CapMetro will conduct annual background checks on incumbents in this position. A position is “Security Sensitive” if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area. WHAT YOU'LL BE DOING Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. Search law enforcement databases to obtain information regarding warrant checks, driver's license checks, license plate checks, warrant confirmations, involvement checks and other required reviews. Assign and monitor transit police and public safety members to police, and security incidents. Operate Police CAD System to run warrant checks, utilize map system to dispatch nearest resources, enter and dispatch calls, request assistance from other agencies and see prior history at location. Monitor Radio Systems according to the rules and regulations. Maintain a working knowledge of details and procedures with the ability to apply them instantly in emergency situations, making sound decisions and quickly reacting positively under stressful conditions. Dispatch calls based on priority system, new call types and priorities and determine when status priority should be upgraded. Compile and prepare shift activity reports to track operational activities and personnel. Coordinate the flow of work from one shift to another. Assist operations in the resolutions of difficult or complex calls. Operate communications equipment in monitoring and determining the exact nature of each request for service. Maintain constant awareness of status of mobile units and update information as it changes. Receive radio calls from field units; transmit messages via radio or telephone as needed. Update information on an ongoing basis to ensure all documentation is accurate and concise. Monitor suspicious activity reporting and assign reports to police, public safety members, and other departments. Monitor video systems in support of public safety members, security department, and other departments. Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns. Perform other duties as assigned.

Become NTECC's Next Chief Emergency Communications Officer (CECO) At the North Texas Emergency Communications Center (NTECC), every second counts and leadership makes the difference. We're searching for an inspiring, strategic, and people-first executive to serve as our next Chief Emergency Communications Officer. This is more than a leadership role it's an opportunity to shape the future of public safety communications across North Texas. About the Role As CECO, you'll serve as a trusted partner to the Chief Executive Officer and the executive leadership team, translating vision into action and driving operational excellence at every level. You'll lead a team that keeps NTECC's mission alive 24/7 - ensuring efficiency, engagement, and continuous innovation. You'll: Champion strategic initiatives that strengthen culture, employee engagement, and workforce development. Oversee daily operations while maintaining a long-term strategic focus on growth and innovation. Lead and support the Operations Manager and department leaders in delivering world-class emergency response coordination. Drive continuous improvement in training, leadership development, and performance management. Represent NTECC at regional and national levels as a leader in public safety and organizational excellence. What You'll Bring A Bachelor's degree in Business, Public Administration, Communications, or related field. 7+ years of progressive experience driving operational excellence in complex and dynamic environments Expertise in employee engagement, workforce development, and culture transformation. Proven ability to lead through change with integrity, innovation, and accountability. Knowledge of public safety systems, regulatory frameworks, and emergency communication operations. Exceptional communication and strategic thinking skills with a people-centered mindset.

HOURLY: $17.81 JOB OBJECTIVES: To provide a variety of specialized and routine tasks in the provision of emergency and non-emergency communication services; to answer calls for the Police and Fire Departments and to the general City number and respond to the calls as appropriate; to provide emergency dispatch services. General supervision is provided by the Captain or his designee overseeing Uniformed Services. ESSENTIAL JOB FUNCTIONS: Behaviors must comply with the Code of Conduct and Rules of Behavior outlined in the San Juan Civil Service Rules & Regulations, San Juan Police Department Policy Manual, City of San Juan Personnel Employee Manual. Answer and process calls, including emergency 911 and general non-emergency to City Hall and the Police and Fire Departments; forward calls to appropriate departments and personnel; prioritize calls and assign proper codes. Receive and transmit pertinent information on all calls for services including those in progress and those involving other agencies; monitor activities of Police, Fire and Emergency Medical Service personnel; maintain the location and call status of all emergency units during an assigned dispatch shift. Operate NCIC/TCIC computer system; enter data; retrieve pertinent information; relay information to emergency personnel; purge printouts from NCIC/TCIC system; maintain computers and related equipment; verify reports and data entered during shift. May oversee maintenance of office equipment; maintain inventory of supplies; participate in acquisition of supplies as necessary. May coordinate testing of civil defense system and cable television emergency warning system. May fill out status and activity reports at the close of each shift; complete other pertinent reports as assigned. May maintain and update call list for after hour's emergency and non-emergency response personnel. May supervise and monitor assigned personnel in the Technical Services Division of the Mesquite. Notify wrecker services of requests for towing; maintain records of towing activities; dispatch City water, sewer and animal control personnel as necessary. Monitor alarms for jail and building facilities. Provide and confirm information regarding warrants and property locations; validate computer entries; enter data regarding warrants into the computer. Notify hospital personnel of incoming ambulances; transmit status of patients. May search prisoners. May witness statements by witnesses, prisoners or suspects. May change tapes on recording devices; add paper to printing equipment; save and file reports and data on computer equipment; file hard copies of reports and other data. May participate in internal and external training exercises and programs; may assist in training of new personnel. May monitor the weather. May coordinate with other agencies to receive and transmit information. Perform other duties as assigned. EQUIPMENT / MATERIALS: Computer, typewriter, radio, etc. WORKING CONDITIONS / PHYSICAL DEMANDS: Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: fulfilling responsibilities characterized by anxiety, confusion and stress, maintaining constant readiness to answer and dispatch calls, sitting for extended periods of time, operating specialized communications equipment. Maintain effective audio-visual discrimination and perception needed: distinguishing the difference between colors, reading and writing, communicating with others, operating specialized communications equipment. EDUCATION / SKILLS REQUIRED: Requires a high school diploma or GED. Speak English and Spanish fluently, able to read and write legibly, pass criminal background investigation, pass National Dispatchers Test, no experience required; type 35 wpm. Possess of a valid Class C Texas driver's license. Must also possess TCIC/NCIC Full Access Certification, within one (1) year of employment. Knowledge of: jurisdictional boundaries of the City of San Juan, Texas, safe work practices, modern office procedures, methods and computer equipment, proper spelling, grammar and punctuation, basic report preparation, principles and procedures of record keeping. Must be able to communicate with persons in highly stressful situations; be proficient through TCIC/NCIC level within one year of employment as a condition of continued employment. Failure to prove proficiency as Call Taker, and NCIC within one year of employment will result in non-disciplinary termination. This is not applicable to part-time employees. Operating modern communications and computer equipment. Work during regular and irregular shift rotations, which may include weekends, holidays and extended hours in emergency, disaster or other situations influenced by workload or staffing difficulties. Work under stress and use good judgment in emergencies, listen carefully, respond to requests and inquiries from the general public, be assertive and calm in soliciting information from distressed callers, plan, organize and manage time effectively, type at a speed necessary for successful job performance, establish and maintain cooperative working relationships with coworkers and those contacted in the course of work, simultaneously perform a variety of tasks, use a variety of specialized equipment including communications and computer related equipment, quickly assimilate information and implement an appropriate course of action, communicate clearly and concisely, both orally and in writing, pass a drug examination, pass a medical physical examination and meet the City's driving standards.

Job Description SALARY: $58,811 ANNUALLY PLUS CERTIFICATE INCENTIVE, LONGEVITY, EMPLOYER PAID LIFE INSURANCE, AFFORDABLE BENEFITS AND AN OPTION FOR SHIFT DIFFERENTIAL! SUMMARY: The purpose of this position is to answer emergency 911 and non-emergency calls and coordinate the appropriate response; provide support to field officers and provide administrative support. This is accomplished by prioritizing incoming calls; simultaneously operating a multi-channel radio console and a multi-line telephone while maintaining a computer aided dispatch system among other computer systems. ESSENTIAL JOB FUNCTIONS Answers, evaluates and prioritizes incoming emergency calls; communicates effectively with various callers to obtain complete information to determine urgency and need for dispatching police, fire and/or medical response using a computer aided dispatch (CAD) system, telephones, multi-channel radio, TDD (text telephone device for hearing/speech impaired), numerous computer databases and maps. Receives, coordinates and disseminates critical information from various sources and maintains radio contact with field units to monitor response, progress and needed support. Simultaneously maintains close contact with field units; communicates with department employees, other law enforcement and criminal justices agencies, emergency service providers and the general public to obtain and disseminate information; monitors radio traffic of other agencies. Enters, updates, requests and transmits information from a variety of sources to maintain current, accurate records or to access databases for information, warrant checks and/or driver's license and vehicle registration checks. Performs entries and inquiries in computer database related to warrants, protective orders, stolen guns and articles, vehicles, boats, vehicle/boat parts; monitors teletypes and broadcasts and disseminates appropriately; transmits warrant and other confirmations and responds to pick-up notices; and removes warrants and other entries from the database and maintains records of all warrants and other entries. Makes effective decisions and uses problem solving based on a limited amount of information in crisis or emergency situations; obtains information related to possible dangers on the scene such as weapons, narcotics, mental conditions and alcohol; tracks changing locations and maintains contact with caller; sends additional units when needed. May assist with training and the training program for new hires. Greets visitors in person in order to provide assistance or refer to the appropriate staff member or division. Assists with attorney and clergy visitations. Classifies and prioritizes calls to establish and coordinate the proper public safety response. Performs detailed work with a high degree of accuracy during stressful situations. Accurately understands various transmissions and transcribes information from one source to another in a timely manner. Reads and interprets maps for the public, field personnel and other law enforcement/criminal justice agencies in order to assist in locating certain geographical areas; interprets telephone or radio call locations from maps by applying knowledge of the State highway system and geography in order to provide appropriate and timely assistance. Greets visitors in person; provides assistance or refers to the appropriate staff member or division. Provides back-up coverage for the department operator and monitors entrance ways to allow access to visitors. Performs other duties as assigned. SUPERVISORY/BUDGET RESPONSIBILITIES This position has no supervisory or budget responsibility. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of applicable State and Federal rules, codes and regulations and County policies and procedures. Ability to effectively operate a multi-channel radio, distinguishing and recognizing a variety of radio voice transmissions. Ability to recognize and monitor communications equipment problems and notify appropriate personnel for repair. Ability to memorize, retain and accurately recall information and codes; organize, assess, and prioritize multiple tasks, projects and demands; and adapt to constantly changing situations and effectively take appropriate action. Ability to communicate in a clear, concise and effective manner, both verbally and in writing. Ability to accurately understand various radio transmissions and transcribe information from one source to another in a timely manner. Basic proficiency level utilizing Microsoft Office applications including Excel, Word and Outlook; Open Fox; Computer based 911system; Windows based CAD; RMS; JMS; Eventide; instant messenger and the ability to operate other standard office equipment, including telephones, calculators, fax machines, etc. Self-disciplined and self-motivated to work alone and with others; ability to exercise good judgment in safeguarding of confidential or sensitive information. Ability to maintain emotional control and work effectively during emergencies, crisis situations or extremely stressful situations. MINIMUM QUALIFICATIONS High school diploma or equivalent experience. Computer experience; proficient in typing. Valid Texas Driver's License. Must be available to work all shifts, holidays and weekends. Must obtain Telecommunication Operator certification through the State of Texas and TCIC/NCIC certification by the State of Texas within one year (1) of employment and maintain certification. WORKING CONDITIONS Position is located in an office environment with little or no exposure to environmental conditions. Health and safety hazards are minimal. No protective equipment is required. Fine dexterity, sitting, talking, hearing and vision are constantly required. Occasionally, walking, reaching and handling are required. CONDITIONS OF EMPLOYMENT Must successfully complete a pre-employment drug screen. Must successfully complete a background investigation. TATTOO LIMITATIONS Visible offensive tattoos or body art are prohibited without exception to include, but not limited to, those that depict racial, sexual, discriminatory, gang-related or obscene language. No tattoos allowed below your wrist, except for a wedding band and no tattoos allowed on your neck or above.

Note: This is not a City of Coppell employment opportunity. This is a North Texas Emergency Communications Center employment opportunity. Application/Questions: * Resumes can be emailed to: **************** * Applications can be submitted online: **************** * For Questions Call: ************ Summary of Duties: The Chief Emergency Communications Officer (CECO) plays a critical leadership role at the North Texas Emergency Communications Center (NTECC) by shaping and driving the operational strategy, employee engagement initiatives, and workforce development for the organization. This role oversees the Operations Manager, ensuring effective execution of daily dispatch operations while maintaining a strategic focus on long-term growth, organizational culture, and employee success. Working in close partnership with the Chief Executive Officer and the executive leadership team, the CECO champions a positive, people-first culture and leads strategic initiatives that enhance operational performance, employee development, and innovation across the organization. Essential Job Functions: * Collaborate with the executive team to set long- and short-term strategic priorities aligned with NTECC's mission, vision, and organizational goals. * Oversee daily business and administrative operations, improving operating procedures and ensuring optimal efficiency. * Translate the CEO's vision and strategy into actionable plans and goals, implementing them throughout the organization. * Lead initiatives focused on strengthening organizational culture, employee engagement, wellness, and professional growth. * Direct and support the Operations Manager in managing daily operations of the emergency communications center. * Oversee the development, implementation, and continuous improvement of employee training, and development programs. * Cultivate a coaching and feedback culture, including designing leadership development and succession planning efforts. * Evaluate organizational performance metrics, staffing needs, and employee feedback to identify and act on areas for operational and cultural improvement. * Serve as a liaison between operations, training, and executive leadership to ensure smooth communication and unified direction. * Participate in policy and procedure development with a focus on people-centered, forward-thinking practices. * Guide cross-departmental collaboration to foster transparency, shared goals, and accountability across teams. * Represent NTECC at local, regional, and national forums related to organizational development and public safety operations. • Promote NTECC's values by modeling integrity, inclusivity, innovation, and teamwork. • Support diversity, equity, and inclusion efforts within NTECC through policy advocacy and engagement strategies. * Punctual and regular attendance at work; work the assigned schedule and comply with the timekeeping policies and procedures. Able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night). * Performs other duties as assigned. Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. All listed qualifications, skills, knowledge, and abilities are considered essential and required. Knowledge and Skills: * Strategic thinking and problem-solving skills with the ability to lead transformative organizational initiatives. * Expertise in employee engagement, workforce development, and organizational culture building. * Strong leadership and communication abilities with a people-centered mindset. * Ability to supervise and develop high-performing teams in a dynamic, mission-critical environment. * Knowledge of emergency communications operations, public safety systems, and related legal/regulatory frameworks. * Experience with needs assessments, training program development, and employee performance evaluation. * Familiarity with change management methodologies and continuous improvement frameworks Minimum Qualifications and Conditions of Employment: * Education: Bachelor's degree in Business, Public Administration, Communications, or related field. * Experience: Seven (7) years of progressively responsible experience in a public safety communications center which includes supervisory and/or management responsibilities. Experience in preparation and analysis of budgets, development and implementation of policies and procedures. * Knowledge of public safety strategies, practices and technologies preferred. Public safety experience preferred. * Must pass all applicable pre-employment screenings to include a drug screen and background investigation. * Communicating clearly and concisely verbally, and relaying details accurately. * Must speak, read, and write in English. * A valid Texas Driver's License may be required or be able to obtain one within 90 days of employment. * Must be able to pass FBI criminal background fingerprint check and comply with state and federal requirements for criminal justice information security standards. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements. License and Certifications: * Position requires successful completion of all required certifications within one (1) year. Certifications include Texas Commission on Law Enforcement (TCOLE) Public Safety Telecommunicator License. * Depending on the needs of the NTECC, additional licenses and certifications may be required. Physical Demands and Working Environment: Work performed is primarily an office classification in a call center/dispatch environment, although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment; vision to read printed materials and a computer screen; hearing and speech to effectively communicate in person and over the telephone and radio. Positions in this classification occasionally (daily, weekly, or monthly) bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees may be required to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Employees work in an office environment with moderate noise levels, controlled temperature conditions, and minimal direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. The position also requires meeting the essential requirements of the Physical Demands and Working Conditions, with or without reasonable accommodation. Work is performed in a fast paced, high volume call center environment; incumbents must remain alert and responsive while coordinating stressful situations in a fluid and dynamic work environment. The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required. NTECC is an Equal Opportunity Employer and encourages applications from all persons without regard to race, creed, color, national origin, religion, gender, age, marital status, disability, sexual orientation, veteran status, genetic information, or any protected class in accordance Director of Emergency Communications North Texas Emergency Communications Center 3 of 3 with the law. NTECC provides reasonable accommodation for its employees and the public with disabilities, including veterans. For more information, please contact NTECC Administrative Services.

Under direct supervision of the Emergency Communications Supervisor(s), the Emergency Communications Officer responds to emergency and non-emergency calls and dispatches needed services. Directs calls to appropriate Fire Department and Police Department emergency services. Must be available to work any shift, holidays and/or weekends. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. * Answers emergency and non-emergency telephone lines and directs calls accordingly. * Gathers information from callers including location, nature, severity, and status of emergencies. * Assesses need for response and dispatches services accordingly. * Provides pre-arrival medical instructions on medical emergency calls. * Assists First Responders by relaying information regarding calls for service. * Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch). * Enters data and maintains CAD for cautionary information in alert files. * Notifies appropriate entities related to problems or complaints under their jurisdiction. * Enters, maintains, updates and researches information in the Local, State, and National Law Enforcement Telecommunication Systems. * Ensures telephone and computer dispatch equipment is operational. * Researches and responds to inquiries from other law enforcement agencies and departments. * Performs duties required for accreditation process. * Enters and maintains regional warrants in conjunction with the Frisco Municipal Court. Other Important Duties: * Must be available to work varying shifts. * Monitors several police, fire, and city radios as required. * Required to attend meetings, conferences, and training. * Performs other related duties as assigned. * Regular and consistent attendance for the assigned work hours is essential. * Knowledge of emergency response practices and procedures. * Knowledge of computers and related equipment, hardware, and software for researching, retrieving, and maintaining a variety of informational and tracking databases. * Ability to adhere to TCIC/NCIC and TLETS/NLETS rules, regulations, and requirements. * Ability to adhere to practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system. * City policies and procedures, Police Department General Orders, and Communications' Standard Operating Procedures. * Ability to work under stress and use sound judgment in emergencies. * Ability to be assertive and calm in soliciting information from distressed callers. * Ability to type at a speed necessary for successful job performance. * Ability to quickly assimilate information and implement an appropriate course of action. * Ability to verbally communicate clearly and concisely in English to ensure on-the-job safety. * Skill in effective oral and written communications. * Skill in responding effectively and appropriately to emergency calls for assistance. * Skill in accessing and maintaining multiple police databases simultaneously. * Skill in resolving customer complaints and concerns. Education, Experience, and Certifications/Licenses: * High School Diploma or G.E.D., and one (1) year data entry or customer service representative experience; or equivalent combination of education and experience. * Must obtain Texas Commission on Law Enforcement Telecommunicator certification within one (1) year of entering the position. * Must obtain IAED Emergency Medical Dispatch certification within one (1) year of entering the position, * Must obtain TCIC/NCIC and TDD (Telecommunications Device for the Deaf) certifications within six (6) months of entering the position. * Must be a United States citizen. * Must be a minimum of 18 years of age. * Must pass a pre-employment drug screen, hearing test, polygraph, psychological examination, criminal background check and MVR check. * Must possess a valid Driver's License. Environmental Factors and Conditions/Physical Requirements: * Work is performed in an emergency communications environment. * May be exposed irate and hostile individuals, emergency situations, and a high stress environment. * May be exposed to extended period of sitting, viewing monitors and/or talking on the telephone or radio. * Balancing - maintain equilibrium to prevent falling while walking, standing, or crouching. * Crouching - bending body forward by bending leg, spine. * Fingering - picking, pinching, typing, working with fingers rather than hand. * Hearing 1 - perceiving sounds at normal speaking levels, receive information. * Hearing 2 - receive detailed information, make discrimination in sound. * Mental Acuity - ability to make rational decisions through sound logic, deductive reasoning. * Reaching - extending hands or arms in any direction. * Repetitive Motion - substantial movements of wrists, hands, fingers. * Speaking - expressing ideas with spoken word, convey detailed, important instructions accurately, concisely. * Stooping - bending body downward, forward at waist, with full motion of lower extremities and back. * Talking 1- expressing ideas by spoken word. * Talking 2 - shouting to be heard above ambient noise. * Visual Acuity 1 - prepare, analyze data, transcribing, computer terminal, extensive reading. Work Environment: * Work performed is primarily sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Equipment and Tools Utilized: * Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, police radio, video monitors, dispatch console, multiple law enforcement center databases and TDD.

(Internal employees: Set to your account to internal before applying at ************************************************** Primary Purpose: Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record driver absentee calls and assign substitutes. Coordinate all functions to ensure effective daily operation. Qualifications: Education/Certification: High school graduate or GED Hold a valid class B - CDL driver's license with “P” and “S” endorsements preferred TEEX Dispatch certification preferred Successfully complete TEA Bus Driver certification class Special Knowledge/Skills: Able to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Able to read and understand documents including policies and procedures manuals Able to receive and give written and verbal instructions Able to pass US Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: Minimum of two (2) years' experience in school bus operations preferred Major Responsibilities and Duties: Dispatch Dispatch all routes daily and prepare daily personnel report. Receive driver and monitor absentee calls and assign reserve drivers to fill all vacancies OR drive route when needed. Assign reserve buses in accordance with hold list and check all keys. Monitor radio, logs and dispatch daily road calls and report information to supervisor weekly. Receive, record, and report driver and bus monitor absence calls. Date stamp and distribute vehicle, route and student information. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Other Maintain regular and reliable attendance. Follow district safety protocols and emergency procedures. Maintain an appropriate level of technology competence to meet the current and future needs of Alief. Implement alternative methods of instruction as needed. Perform other duties as assigned Supervisory Responsibilities: None Evaluation Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Manual Trades - Transportation Personnel. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment, including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing, kneeling/squatting bending/stooping, pushing/pulling, and twisting; may work in tiring and uncomfortable positions over, in and under vehicles Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs/ladders/scaffolding; regular grasping/squeezing, wrist flexion/extension, and overhead reaching Lifting: Frequent moderate lifting and carrying (up to 15 pounds); May require occasional heavy lifting and carrying (15-45 pounds) Environment: Work outside and inside, on slippery, hard or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures, dust, noise, vibration and vehicle fumes; exposure to chemical and electrical hazards; work around machinery with moving parts; regularly work irregular hours; occasional prolonged hours; work early shift Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. The full for this position is included within this job posting. By applying for this position, you are accepting the responsibilities and duties of this position as they are listed in the job description. Hiring administrators review applications, interview, and recommend for hire. Calendar Days: 220 Pay Grade: MS07 2025-2026 Salary Range Min. $36,864 Mid. $44,004 Max. $51,141 (Based on previous experience) Salaries are determined by the number of completed and eligible years of service at an accredited school. (Internal employees: Set to your account to internal before applying at **************************************************

Why work for the City of Wylie? The reason we exist is to serve our residents and guests. By combining our unique talents to ensure the preservation of the small town feel of our area, we are committed to building and sustaining a safe community where economic development and neighborhood enrichment can flourish while creating an unparalleled experience for all. How we accomplish our mission: Leveraging the diversity of our workforce to continually think and do things differently, the City of Wylie invests in the development of our employees by providing them with a working environment that serves to enhance their personal happiness and elevate their professional goals. The City of Wylie's 911 Communications division is seeking a Dispatcher. The selected applicant will receive requests for Police, Fire, Emergency Medical Services, Animal Control and Utilities. Will dispatch public safety units, operate various telecommunications equipment, prepare reports, maintain files, and perform other related duties. Must be available to work regular and irregular shift rotations, which may include weekends and holidays, as well as extended hours in emergency, disaster or other situations influenced by workload or staffing difficulties. Orientation period is a full 12 months. Supervision is provided by the Communications Supervisor. The 911 Communications division offers lateral transfers for individuals with 911 Communications experience. Starting salary will be determined by years of experience as a Public Safety Dispatcher. Essential Job Functions * Answers multi-line telephones; takes 911 calls. Quickly analyzes complex information in emergency or dangerous situations and makes decisions of a life or death nature. * Provides Emergency Medical Dispatch (EMD) rescue assistance; triages in-coming requests for emergency medical service to determine the level of response; provides pre-arrival instructions to the caller including but not limited to cardiac arrest, airway management, control of bleeding and assisting with childbirth. Must use established Emergency Medical Dispatch protocols to immediately provide help to the victim or other party; operate within an established quality assurance standard of service. * Communicates effectively, courteously and clearly in English, both verbally and in writing, speaking distinctly, responding promptly. Communicates with irate, hysterical, aggressive and/or abusive individuals while maintaining composure and attempting to verbally calm them. * Hears in the normal range. * Simultaneously listens to and comprehends both telephone and radio traffic. * Assists and records requests for police, fire and emergency medical services from the public and departmental personnel via telephone, radios and in person. * Comprehends and applies City ordinances, policies and procedures. * Adheres strictly to the Department Code of Conduct and directives. * Documents all activity, locations and status in the computer aided dispatch system for public safety personnel, quickly disseminating any additional information. * Operates computer terminals for specialized access with various automated data banks in compliance with all applicable laws. * Works in a confined area for 12 hours and remains seated for long periods of time entering data into various computer systems on a constant basis. * Simultaneously inputs, retrieves and maintains information, reading from multiple computer screens and printouts while operating multiple keyboards. * Operates multi-channel public safety radio system. * Assigns appropriate public safety personnel for routine and emergency calls for service. * Concentrates on tasks through many distractions. * Operates and performs maintenance of equipment, e.g., video, audio and printing equipment. * Attends training/schools/seminars and other City related events requiring travel. * Performs in a manner that cannot pose a direct threat to the health/safety of self and/or others. * Supports other departments during non-standard business hours. * Maintains an excellent attendance record. Rarely absent or tardy. * Subject to call-out on occasion. * Female Dispatchers may be required to search female prisoners, if needed. * As requested, assists in training of various City of Wylie public safety employees. * As requested by a member of management, performs temporary supervision in the absence of the Communications Supervisor. * Attends and testifies in criminal and civil courts when summoned. * Performs as a responsible steward of the public trust and strives for excellence in public service, enhancing the quality of life for all. * Acts in a civil, respectful manner at all times to management, co-workers and others. * Other duties as may be assigned. Minimum Job Requirements High School Diploma or equivalent. Six months or more of municipal Police, Fire, and 911 Enhanced dispatching experience is preferred. Telecommunications Certification as issued by the Texas Commission on Law Enforcement Officers Standards and Education and Emergency Medical Dispatcher (EMD) must be obtained within 1 year of employment and maintained as a condition of continued employment. Completion of National Incident Management System (NIMS) training courses as outlined by Emergency Management after hire. Physical Requirements/Work Environment PHYSICAL STRENGTH REQUIRED: Low: Exerting up to 20 pounds occasionally, 10 pounds frequently or negligible amounts constantly. Position carries the possibility of exposure to infectious diseases through contact with prisoners, detainees and other public safety personnel. Position has a high stress level due to constant radio/telephone/public traffic and the nature of the emergency/public safety environment. PHYSICAL ACTIVITIES REQUIRED: Balancing Bending Carrying Climbing Crawling Crouching Fine Dexterity Handling Hearing Kneeling Lifting Pushing/Pulling Reaching Sitting Standing Talking Twisting Vision Walking PRIMARY WORK ENVIRONMENT: Indoors SHIFT WORK: Yes CALL-OUT: Occasionally * Retirement benefits with Texas Municipal Retirement System. Contributions by payroll deduction. Employee contributes at 7% level. City matches 200% of employee contribution. Mandatory. * Deferred compensation - Nationwide and Edward Jones. The City does not contribute. Employee contributions by pre and post-tax payroll deduction. Optional. * Health/Dental/Vision/Prescription insurance PPO and HDHP/HSA plans. PPO - Employee pays $30 per pay period for employee only coverage and 60% of dependent premiums, the City covers 40% of dependent premiums. HDHP/HSA - City pays full premium costs for employee only coverage and 50% of dependent premiums. * Flexible Spending Account - allows for pre-tax deduction for eligible medical expenses as well as dependent care expenses. Optional. * Health Savings Account with a High Deductible Health Plan - City contributes $1000 for employee only coverage and $200 for employee + one dependent or more coverage. * Life insurance - 2x annual salary through New York Life. Fully paid by City and 1x annual salary through TMRS. Total of 3x annual base salary. * Long-Term Disability for all full-time City employees. * Thirteen paid holidays: New Years Day, Martin Luther King Day, Good Friday, Memorial Day, Juneteenth, July 4th, Labor Day, Veteran's Day, Thanksgiving Day and Friday following, Christmas Eve, Christmas Day and one floating holiday. * Vacation - Earn three weeks of vacation in the first year. * Sick leave accrues each full pay period. * Sick leave conversion to vacation leave (once per year in January). * Sick leave buy back (if budget allows; once per year). * Bereavement leave, military leave, jury duty leave. * Longevity pay $8 per month of service; paid once per year. * Workers' compensation benefits * Tuition reimbursement - $2,000 per year. * Direct Deposit - City of Wylie Payroll will deposit employee paycheck to any bank accepting wire transfers. * Family and Medical Leave Policy as described by federal legislation. * Free Recreation Center family membership. * City pays every two weeks. (26 pay periods per year) 01 The supplemental questions are a very important first step in our screening process. Therefore, you are required to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to confirm that you have read and understand this statement. * Yes * No 02 What is your highest level of education? * No High School Diploma or equivalent * High School Diploma or equivalent * Some College * Associates Degree * Bachelor's Degree * Master's Degree or Higher 03 Do you have a valid Driver's License? * Yes, I have a valid Driver's License. * No, I do not have a valid Driver's License. 04 What is your driver's license number? 05 This job requires you to be able to work any day of the week, any hour of the day, and extra assignment(s) as needed. Are you able to meet these requirements? * Yes * No 06 Can you work irregular hours, nights, weekends, and/or holidays? * Yes * No 07 Are you currently an employee at the City of Wylie? If you are applying for a position within your current department, the Internal Transfer Request IS NOT required. If you are applying for a position within another department, you must submit a completed Internal Transfer Request to Human Resources, prior to submitting your application. Your application will not be forwarded to the hiring manager until you have submitted the completed Internal Transfer Request. (Employee Handbook, Section 23: Transfers, Promotions & Interim Pay: "Current employees must submit an online application or a resume as well as an Internal Transfer Request to Human Resources for consideration.") Please request a link to the Internal Transfer Request form from HR. * Yes, I am currently an employee at the City of Wylie * No, I am not currently an employee at the City of Wylie 08 Have you ever worked for a city/municipality? * Yes * No 09 If yes, please list which city, dates of employment and position. If no, please type N/A. 10 Have you worked anywhere else other than the positions listed on your application? * Yes * No 11 If you have worked anywhere else other than the positions listed on your application, please describe below. 12 Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Your application may not be considered for further review if you have failed to show details of where the minimum qualifications are met. By agreeing to the statement below, you are confirming that you understand this statement, have reviewed your responses to the questions for accuracy and verify that your responses accurately describe your current qualifications. * I verify that all of my responses to the supplemental questions are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do no support one or more of my responses to the supplemental questions that my application may be disapproved and/or I may be removed from consideration. Required Question Employer City of Wylie Address 300 Country Club Road Wylie, Texas, 75098 Phone ************ Website *************************

Join the TCI Team as a Dispatcher - $24/Hour | Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. Note: This role requires the ability to drive box trucks as needed, including driver unload responsibilities. Successful candidates must be able to pass a DOT physical and a pre-employment drug screen. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Overseeing and directing dispatch activities for several locations, including remote facilities Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. Operate box trucks as needed, including performing driver unload tasks. 🛠️ Skills & Qualifications Bilingual Preferred (Spanish) Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Ability to drive box trucks and perform physical unloading tasks as required. Must be able to pass a DOT physical and pre-employment drug screening. Schedule Flexibility for night, weekend, or holiday coverage may be occasionally required. 💲 Compensation Hourly Rate: $24/hour Required: Box truck experience

Transportation/Dispatcher - Transportation Attachment(s): Dispatcher- Transportation.pdf

Transportation Dispatcher PRIMARY PURPOSE: Communicate effectively with transportation, school district, and community members through use of multi-line telephone, face-to-face, and two-way radios. Education/Certification: * High School Diploma or GED, required * CDL with P&S endorsements required, or ability to obtain within 90 days of employment * TAPT Specialist Certification, preferred * Must be at least 18 years of age Special Knowledge/Skills: * Proficient computer skills in Microsoft Applications and applicable transportation software * Excellent organizational, communication, team, multi-tasking, and interpersonal skills * Effective telephone skills * Bilingual - Spanish, preferred Experience: * Transportation experience, preferred Major Responsibilities and Duties: * Communicate effectively with transportation staff, parents, students and school district staff members * Use transportation software to communicate with staff and community members * Notify drivers, parents and school personnel of any changes in a student's bus service, such as an address change, change in pick-up and drop-off location, change in time of bus pick-up/drop-off. * Answer phones and transfers caller to appropriate staff member. * Contact emergency personnel when warranted and advise drivers in emergency situations. * Assist field trip supervisor with assigning buses to drivers and coaches. * Assist trip drivers with trip tickets and bus keys. * Prepare various reports as required by the state, district or department. * Maintain confidentiality of all records. * Perform any other duties that may be assigned by the supervisors or director of transportation. MENTAL DEMANDS/PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS: Tools/Equipment Used: Radio communication equipment, computer and peripherals. Posture: Sitting for extended periods, repetitive use of fingers and hands to operate a keyboard and other office equipment as necessary Motion: Frequent sitting, walking bending, kneeling, pushing and pulling. Lifting: Moderate lifting and carrying of 50 pounds or greater Environment: Work outside and inside with minimal exposure to extreme temperatures and vehicle fumes; work around vehicles and machinery with moving parts. Mental Demands: Maintain emotional control under stress, occasional prolonged and irregular hours and occasional out of district travel. Must be available for night and weekend shifts, as needed. Apply: Apply online by completing the Manual Trades Licensed application at ************* Other Information: The district contributes $400/monthly to the cost of "employee-only" health insurance which is $175/monthly greater than the state required amount of $225/monthly. Pay Grade: Manual Trades, Pay Grade 1, 210 Days Minimum: $11.22 Midpoint: $13.46 * Updated 10-15-25

Transportation Dispatcher PRIMARY PURPOSE: Communicate effectively with transportation, school district, and community members through use of multi-line telephone, face-to-face, and two-way radios. Education/Certification: High School Diploma or GED, required CDL with P&S endorsements required, or ability to obtain within 90 days of employment TAPT Specialist Certification, preferred Must be at least 18 years of age Special Knowledge/Skills: Proficient computer skills in Microsoft Applications and applicable transportation software Excellent organizational, communication, team, multi-tasking, and interpersonal skills Effective telephone skills Bilingual - Spanish, preferred Experience: Transportation experience, preferred Major Responsibilities and Duties: Communicate effectively with transportation staff, parents, students and school district staff members Use transportation software to communicate with staff and community members Notify drivers, parents and school personnel of any changes in a student's bus service, such as an address change, change in pick-up and drop-off location, change in time of bus pick-up/drop-off. Answer phones and transfers caller to appropriate staff member. Contact emergency personnel when warranted and advise drivers in emergency situations. Assist field trip supervisor with assigning buses to drivers and coaches. Assist trip drivers with trip tickets and bus keys. Prepare various reports as required by the state, district or department. Maintain confidentiality of all records. Perform any other duties that may be assigned by the supervisors or director of transportation. MENTAL DEMANDS/PHYSICAL DEMANDS/ENVIRONMENTAL FACTORS: Tools/Equipment Used: Radio communication equipment, computer and peripherals. Posture: Sitting for extended periods, repetitive use of fingers and hands to operate a keyboard and other office equipment as necessary Motion: Frequent sitting, walking bending, kneeling, pushing and pulling. Lifting: Moderate lifting and carrying of 50 pounds or greater Environment: Work outside and inside with minimal exposure to extreme temperatures and vehicle fumes; work around vehicles and machinery with moving parts. Mental Demands: Maintain emotional control under stress, occasional prolonged and irregular hours and occasional out of district travel. Must be available for night and weekend shifts, as needed. Apply: Apply online by completing the Manual Trades Licensed application at ************* Other Information: The district contributes $400/monthly to the cost of "employee-only" health insurance which is $175/monthly greater than the state required amount of $225/monthly. Pay Grade: Manual Trades, Pay Grade 1, 210 Days Minimum: $11.22 Midpoint: $13.46 *Updated 10-15-25

QUALIFICATIONS: Minimum Qualifications: Clear and valid Texas Driver's License, NON CDL High School Diploma or GED Must be 21 years of age Must pass pre-employment annual State required physical examination Must pass pre-employment drug screening Must have satisfactory outcome of fingerprinting checking prior to starting employment Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Excellent organizational, communication, and interpersonal skills Computer literacy and telephone etiquette Experience: 1-year experience working in a dispatch environment and understanding of School Bus Routing concepts (preferred) Major Responsibilities and Duties: Dispatch 1. Work under direction of the Transportation Supervisor. 2. Communicate effectively with transportation staff, parents, students and school district staff members. 3. Notify drivers, parents and school personnel of any changes in a student's bus service. 4. Dispatch drivers and vehicles on a daily basis. 5. Monitor and respond to two-way radio communications. 6. Receive, record, and report driver and bus monitor absence calls. 7. Respond to driver requests for assistance and dispatch tow trucks, emergency services, additional equipment as needed and document. 8. Work with Transportation Supervisor to process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. 9. Maintain computerized records and files related to the Transportation Department. 10. Maintain confidentiality of all records. 11. Keep both manual and computerized records for the purpose of the efficient operation of the department. 12. Follow district safety protocols and emergency procedures. 13. Perform related duties as assigned. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Minimum Daily Rate: $104.00 Pay Grade: Clerical Grade 3 Maximum Daily Rate: $176.00 Minimum Work Days: 179 Shift: 5:30am - 9:30am & 1:30pm -5:30pm (split)

Liaise with Planners, Inventory, Drayage. Create paperwork for drivers, resolve any trouble tickets, dispatch trucks, dispatch containers to get loaded, check drivers in and out of site. Qualification and Exeprience At least 1 years' experience in comparable role. Ideally knowledge of petrochemical industry and processes. Experience in logistic operations. Night Dispatcher Important Personal Sills Computer literate, MS Office and SAP. Able to work outside in variable weather conditions including high temperature summer months. Ability to work independently and have the drive to take the initiative if direct supervision is not available on a constant basis. Ability to work well under pressure. Strong verbal, written communication and time management skills. Ability to prioritize multiple tasks to efficiently manage workload. Ability to work well in a fast-paced and high-intensity environment. Proficient with word processing, spreadsheet and presentation software. Ability to learn new software systems and tasks quickly. Ability to interact effectively at multiple levels in support of customer relationships. Must be able to wear all required Personal Protective Equipment (PPE) without restriction and pass any medical examination associated with the use of said PPE. 18 years or older and legally able to work in the U.S. Pass a drug screen, physical, and background check. Fluent English. Job Tasks Liaise with Transport Planners, Drayage Register and document all loading operations related data. Monitor bookings in Lynx. Put together paperwork after loading. Monitor and report operational performance Loading Operations. Report activities to client and higher management. Log trucks in from inbound or outbound window Assign containers to loading bays Other duties as assigned by management Benefits: Medical, Dental, and Vision Insurance 401k (4% matching) Short Term/Long Term Disability Life Insurance Vacation Pay Holiday Pay (starting on first day of employment) TALKE USA, INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training