Dispatcher jobs in Rancho Cordova, CA - 43 jobs

Job DescriptionSalary: Starting at $30 DOE HVAC & Plumbing Service Dispatcher Key Qualifications & Ideal Candidate Traits: Were looking for someone who thrives in a fast-paced, dynamic environment. The ideal candidate will be highly adaptable, capable of managing fluctuating duties, staying organized, and maintaining efficiency under pressure. They should embrace change, eagerly engage with new processes, and demonstrate patience and flexibility as they learn. A proactive attitude toward process improvements and a commitment to staying engaged with the evolving business landscape is essential. Cultural fit is just as important as skills. As a young, dynamic company, we are guided by our core values: Committed, Collaborative, Knowledgeable, Family-First, and Fun. The ideal candidate will embody these values in both their work and interactions, contributing not only to the companys success but also to a positive, team-oriented atmosphere. In this role, youll support the growth of the Service Department and Plumbing Division, contributing to process improvements with clear communication, organization, and efficiency. Success in this position relies on being proactive, communicative, and adaptable. Position Summary: The HVAC & Plumbing Service Dispatcher plays a critical role in delivering exceptional customer service to both existing and potential customers. Youll manage service and repair requests, coordinate service calls, and ensure customer satisfaction through efficient scheduling, timely follow-ups, and clear communication. Your work will support high customer retention rates and contribute to the overall success of the Service Department. Job Responsibilities: Schedule and coordinate all incoming service calls via phone or email. Create and manage dispatch tickets for service calls. Dispatch Service Technicians based on skill set and location. Review technician notes post-job to ensure accuracy and service ticket completion. Respond to customer inquiries, including those left overnight. Maintain and update the dispatch board to ensure optimal technician coverage. Forecast service workload 2-3 days in advance for proper resource allocation. Issue and update purchase orders as needed. Follow up with customers on pending or recommended work using the pending work log. Manage maintenance agreements (billing, scheduling, staging, updates, renewals). Verify technician check-ins and check-outs to ensure timely and accurate service. Update customer files with new information (e.g., warranties, equipment details, technician requests). Facilitate the return process for manufacturer warranty parts. Perform other duties as assigned. Required Qualifications: High school diploma or GED. Minimum 1 year of customer service and dispatch experience. Strong communication and interpersonal skills, with excellent phone etiquette. Proficient in computer usage and related technologies. Problem-solving skills and the ability to adapt to changing circumstances. Self-motivated, with a strong work ethic and the ability to follow through on commitments. Energetic and customer-focused. Desired Qualifications: Experience in the HVAC & Plumbing industry. Familiarity with Microsoft Office and ServiceTitan (preferred). Team-oriented, with the ability to collaborate effectively across departments. Calm under pressure, with the ability to prioritize and make swift decisions. Physical Demands: Prolonged periods of sitting and typing at a desk. Occasional lifting, twisting, and carrying of small components (less than 10 lbs.). Work Environment: Fast-paced office environment with a constantly evolving workday and schedule. Required to complete with application: Wed love to get to know you better! As part of our hiring process, we ask all candidates to complete a short personality test to help us better understand your strengths and fit for the role. Please click the link below to take the test. It will only take a few minutes to complete. **************************************************************************** We look forward to hearing from you!

Now Hiring: Night & Weekend Dispatcher Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company-we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you. Must be able to attend training in our Concord office for a minimum of two months. Job Description As a Night & Weekday Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency. Your responsibilities will include: Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction. Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers. Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively. Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff. Data & Reporting: Monitor fuel prices and loading preferences, and assist with data collection for our incentive pay programs. Schedule: Monday- Friday: Start time can range from 4:00 PM to 6:00 PM Qualifications Required: Previous experience as a dispatcher or a Class A/B driver. Proven ability to handle multiple tasks simultaneously and maintain composure under pressure. Excellent communication skills with professional phone etiquette. Proficiency in Microsoft Office and the ability to quickly learn new software. A high school diploma or equivalent. Other duties as needed or assigned Preferred: Knowledge of the Stockton and Central Valley geography is a significant plus. Compensation This is a full-time, salaried position with a starting pay of $70,000 to $73,000 annually, depending on experience. Ready to drive your career forward? Apply today to join the Pacific States Petroleum team! Direct applicants only. We do not accept unsolicited resumes from third-party recruiters, staffing agencies, or search firms. Any unsolicited resumes, including those submitted to hiring managers or our general careers email, will be considered the property of Pacific States Petroleum Inc. Submission of an unsolicited resume does not create a formal relationship and will not obligate Pacific States Petroleum Inc. to pay any fee should we hire the candidate.

* FOR RETIRED ANNUITANT ASSIGNMENTS ONLY* The following process is used when a CalPERS Retiree is interested in working as a Retired Annuitant for Solano County. To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability. Trust: Confidence in the character and ability to meet expectations. Courage: To persevere with mental and moral strength in the face of difficulty. Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas. Service: Providing professional assistance in support of the community's best interests and well-being. Respect: To value and embrace individuality with special regard to differences. Click here to learn more about the Sheriff's Office The interest list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises. THE POSITION: Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions. Click here for Public Safety Dispatcher Job Description POSITION REQUIREMENTS: Education: High school diploma, GED or equivalent AND Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching. Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred. SPECIAL REQUIREMENTS: Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test. DOCUMENT SUBMITTAL REQUIREMENTS: If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position. Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process). Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax. SUPPLEMENTAL INFORMATION: LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS: Employees are required to obtain the following within the 12-month probationary period: * California P.O.S.T. Dispatch Basic certification * C.L.E.T.S. Terminal Operator certification * Cardiopulmonary Resuscitation Certificate (CPR) * Emergency Medical Dispatcher Certification (EMD) All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. SELECTION PROCESS: 10/10/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review. Applications will be reviewed as needed thereafter. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions apply to California Public Sector Pension Plan Retirees. Retired annuitants may be eligible to work more than 960 hours if the appointment satisfies the conditions of Government Code Section 7522.56(j). HOW TO APPLY: Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time.

Dispatch for four (4) CHP Areas; answer 9-1-1, Allied Agency and business telephone calls using the VESTA telephone system, then document information from the calls and/or field units into a Computer Aided Dispatch (CAD) System. You will find additional information about the job in the Duty Statement. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505108 Position #(s): ************-035 Working Title: Public Safety Dispatcher Classification: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL $5,307.00 - $7,306.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: San Bernardino County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Barstow Area (835) 300 East Mountain View Barstow, CA 92311 The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety, Service, and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. * The position(s) require(s) Medical Clearance prior to being hired. * The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired. Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: ******************************************************************************************** Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent. The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Disapater classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at ******************************************************************************** and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: *************************************************************************** Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 1/31/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Paula Hessler P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Consistently reports to work on time with a minimum of absences; willingness to work nights, weekends, holidays, overtime, and at unusual hours is required; has emotional stability and even temperament; willingness and initiative to take independent action; performs task accurately; positive attitude; adapts to shifting demands of the job; performs effectively under stress and time pressure; tolerates a confined work with sitting and/or standing for prolonged periods; shows interest in serving the public; shows respect and consideration for others; maintains confidentiality of information; works productively without supervision; dependable; self-motivated; mature; a team-player. Benefits Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401 K/457 plans. For more information visit: *********************************** Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: Paula Hessler ************** Hiring Unit Contact: Brittainy Crouse ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-505108) and/or position number ************-035 on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. ************************************************************ Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

You must have taken and passed the Dispatcher CritiCall examination for further consideration. To take the examination, click here. Please Note: a candidate must successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, psychological test, credit check, and a drug use history to be considered for this position. Applicants applying to this posting will be hired as a Dispatcher Recruit and must successfully complete a seven (7) week Dispatcher Training Academy. Upon satisfactory graduation from a Dispatcher Training Academy, a Dispatcher Recruit meeting the requirements of the Dispatcher I classification shall be advanced to the career classification of Dispatcher I. For more information regarding the Dispatcher Recruit position, please visit the following link: Dispatcher Recruit Classification Specification: ************************************************************************************************************ Specifications To receive incoming telephone calls and dispatch police units as necessary for assistance; perform a variety of general support duties related to communications activities. DISTINGUISHING CHARACTERISTICS This is an entry level class in the Dispatcher series. Incumbents of this class are trained in department policies, procedures and systems through on-the-job training. Generally, work is observed and reviewed both during performance and upon completion. Dispatcher Recruit is distinguished from the Dispatcher I classification in that it is a training classification. SUPERVISION RECEIVED AND EXERCISED Immediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. * Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. * Maintain radio contact with all units on assignment. * Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. * Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. * Query and enter stolen, stored, and repossessed vehicle information. * Perform a variety of records keeping duties related to the computer aided dispatch system. * Test and inspect equipment as required. * Testify in court as needed. * Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. * Write daily work progress reports when training a new Dispatcher. * Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. Knowledge of: * English grammar, usage, spelling and punctuation. Ability to: * Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. * Effectively communicate with and elicit information from upset and irate citizens. * Work under pressure and exercise good judgment in emergency situations. * Exercise independent judgment and work with a minimum of supervision. * Use a computer and keyboard to enter data provided verbally and in writing. * Learn standard broadcasting rules and procedures. * Learn City street system and physical layout of Sacramento. * Understand and comply with oral and written directions. * Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. * Value customers and co-workers through provision of excellent customer service. * Operate office machines and equipment. * Type 40 net wpm. EXPERIENCE AND EDUCATION High school diploma or GED equivalent and completion of twelve (12) units from an accredited college or university. AND One (1) year of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months. * OR- High school diploma or GED equivalent AND Four (4) years of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete eighteen (18) months of probation at a satisfactory performance. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on 40 hours per week (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * Supplemental documents such as resume, cover letter, and proof of education are highly preferred and recommended at the time of application submission. Documents should be submitted to the City of Sacramento Employment Office as attachment(s) via online with the employment application, emailed to *******************************. If submitting via email, please include your name and Job# 002049-26-1 on your documents. 2. Online Dispatcher CritiCall Exam: (Pass/Fail) - Candidates must have taken and passed the Dispatcher CritiCall Examination by 11:59 p.m. on January 31, 2026 for further consideration. Candidates can access the examination at any time by visiting the City of Sacramento's Examination's website: ********************************************** The online Dispatcher CritiCall examination may test your ability to: * Follow rules and directions. * Make decisions quickly and accurately based on rules you are provided. * Enter data or information (such as names, telephone numbers, license plate sequences, etc.) into a computer using a keyboard. * Hear, comprehend, summarize, and/or answer questions about information provided verbally in short story form. * Use written information provided on lists (such as an alphabetically sequenced telephone book). * Recognize if bits of information, such as addresses or names, are similar or different. * Quickly learn and later recognize information that is shown in writing, such as descriptions (e.g., red car, blue boat, green shirt). * Perform basic arithmetic (such as addition, subtraction, percentages) without a calculator or other tools. * Hear and remember pieces of information, such as telephone numbers or license plate numbers, for a short period of time. * Evaluate information provided in order to prioritize or categorize incidents. * Evaluate information and identify the most correct solution based upon that information. * Determine routes and/or locations using very basic maps. (No prior map-reading training or experience is required to correctly respond to these questions.) * Correctly spell commonly used words which sound alike that might delay emergency assistance if misspelled (e.g., patience instead of patients). * Communicate using sentences or phrases that clearly express the intended meaning. * Read and comprehend written passages. A Dispatcher CritiCall Examination study guide is available for your reference on the City of Sacramento's Applicant Resources Page at: ********************************************** * The exam is fully compatible with the latest version of Chrome, Edge, and Firefox. Safari users will have to follow the onscreen instructions after clicking the test link for enabling the auto-play function within the Safari browser. Please note, Microsoft is no longer supporting Internet Explorer thus the exam may not be compatible with Internet Explorer Browse. * For Apple users, the Safari browser defaults the Media Auto-Play settings to "off", which prevents sound in certain modules from playing. The setting is easily changed to allow for Auto-Play. Please make sure you check these settings prior to beginning your exam. This exam contains several audio components. Computer speakers and/or headphones will be required. * If you have not used the testing system previously, you may be prompted to download a browser plug-in. Please do so in order to take the exam from your computer. 3. Screening Committee: (Pass/Fail)- Human Resources will only evaluate employment applications for the minimum qualifications of candidates who have passed the Dispatcher CritiCall examination. Human Resources will evaluate employment applications for the minimum qualifications stated on the job announcement. Candidates who have passed the exam and meet the minimum qualifications will be referred to the department after the last day of the month. 4. Eligibility: Candidates who pass the online Dispatcher CritiCall examination, submit a valid employment application, and meet the qualification standards will be forwarded to the department for further consideration. You are not required to re-apply or re-take the exam for this position if you have successfully passed the Dispatcher CritiCall test and have active eligibility. You will maintain eligibility for one year from the date of notification of a passing score on the Dispatcher CritiCall examination. 5. Background Process: If considered for appointment, candidates must pass a background investigation, which includes a criminal history check, fingerprinting, polygraph test, psychological test, credit check, and drug use history. QUESTIONS For questions concerning Drug Use Standards or the Background process: * Visit the Police Department web site at ********************* OR; * Call the Police Recruiting Office at ************** OR; * Send an email to police_********************************** For questions concerning the Sacramento Police Department's Public Safety Communications Academy: * Call the Sacramento Police Department's Public Safety Communications Academy at **************. For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Application Support at ************. * Visit the City of Sacramento Human Resources Department website at **********************************************; * Send an email to *******************************; or * Call the Human Resources Department at **************

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join the City of Vacaville! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually 2% COLA scheduled for 11/01/2026 For a complete job description and to apply online, visit our website at************************ ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to routine and emergency calls * Referring callers to appropriate agencies * Providing general information to the public * Assigning calls to Police and Fire units * Dispatching units quickly and as needed EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required. Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville. License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************. IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.

Pay Rate: $20 - $25 per hour $1000 Signing Bonus Shift/Hours: Monday - Friday, 6:00 AM - 3:00 PM / 8:00 AM - 5:00 PM. Overtime available We offer a comprehensive package of benefits for eligible employees including: · Paid time off · 401(K) · Health Insurance · Vision Insurance · Dental Insurance · Life Insurance Position Purpose/Summary: Under the general supervision of the Branch Manager, this person will answer calls, assist drivers, and coordinate schedules. Must have the ability to multitask in a fast-paced work environment. This person must be detail oriented, with the ability to prioritize and follow through with work assignments. This position works closely with other departments, to benefit the company and assist with its overall success. Travel to Sacramento may be required. Duties and Responsibilities: Answer incoming calls and evaluate the possible need for implementation on route. Direct information regarding services to the appropriate person or division. Assist the team in a variety of duties, including but not limited to contacting drivers, updating routes, filtering calls, and handling pick-up scheduling. Assist with coordinating jobs on a daily basis. Assist with permitting. Assist with reporting for: Pump/Dump manifest and DVIR Work closely with Division Supervisors (need for additional routes, drivers, etc.) Follow-up on assigned tasks to ensure completion in a timely manner. Prioritize daily tasks and review any last-minute orders or changes to routes for missed or bypassed services. Communicate regularly with Branch/Area Management/Supervision and on upcoming projects or special events. Act as a liaison between field operations and office personnel to resolve general inquiries related to service and customer satisfaction. Maintain an open line of communication with customer service and billing. Other duties as assigned. Requirements: Requirements/Skills: High School diploma/GED Experience in transportation planning is preferred Knowledge of GIS and GPS systems for tracking purposes Strong analytical skills to assess transportation data effectively Reliability and trustworthiness Able to handle large tasks and prioritize importance of each project Ability to handle high volume of phone calls Focus on quality customer service Ability to multi-task and keep a positive attitude in a fast-paced environment Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, and talk or hear. The employee frequently is required to sit, stand, and walk, sometimes long distances. The employee is required to reach with hands and arms. The employee may frequently also stoop, kneel, crouch or crawl. The employee must lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision & ability to focus. Work environment: Ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.

SUPERVISION RECEIVED AND EXERCISEDImmediate supervision is provided by a Dispatcher III. Technical or functional supervision may be provided by a Dispatcher II or Dispatcher III. ESSENTIAL DUTIES AND RESPONSIBILITIES Receive emergency and non-emergency telephone calls from the public requesting police, fire, and local government service; determine nature and priority; dispatch units as necessary; and/or refer or transfer callers to ensure excellent customer service. Maintain radio contact with all units on assignment. Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies. Query information from law enforcement communication networks relating to wanted persons, criminal history, stolen property, and Department of Motor Vehicle information. Query and enter stolen, stored, and repossessed vehicle information. Perform a variety of records keeping duties related to the computer aided dispatch system. Test and inspect equipment as required. Testify in court as needed. Prepare written responses or reports related to communication complaints, investigative follow-ups or police reports. Write daily work progress reports when training a new Dispatcher. Demonstrate professionalism, courtesy, empathy, and excellent customer service in accordance with departmental policy and the community-oriented policing concept. Other related duties may also be performed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: English grammar, usage, spelling and punctuation. Ability to: Express themselves in English in a clear, distinct, and understandable manner when speaking to individuals, before diverse populations, various public and community groups, and when testifying in court. Effectively communicate with and elicit information from upset and irate citizens. Work under pressure and exercise good judgment in emergency situations. Exercise independent judgment and work with a minimum of supervision. Use a computer and keyboard to enter data provided verbally and in writing. Learn standard broadcasting rules and procedures. Learn City street system and physical layout of Sacramento. Understand and comply with oral and written directions. Learn to operate computer-aided dispatch, telephone, and radio broadcasting equipment. Value customers and co-workers through provision of excellent customer service. Operate office machines and equipment. Type 40 net wpm. EXPEREINCE AND EDUCATION High school diploma or GED equivalent and completion of twelve (12) units from an accredited college or university. AND One (1) year of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months. -OR- High school diploma or GED equivalent AND Four (4) years of customer service experience and successful completion of the Sacramento Police Department's Basic Dispatch Academy within the last twelve (12) months.

The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately. Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements. Required Qualifications Knowledge, Skills, Abilities 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgement and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances Other Requirements 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Conditions of Employment - Ability to pass background check Preferred Qualifications 15. Experience working with customers or members of the public. 16. Experience working in a fast-paced environment that requires multitasking while communicating with others. 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signaling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data.

The City of Redondo Beach Police Department is looking for experienced Communications Dispatchers to join our highly-skilled team. Use your skills to work for a full-service City near the beach in the beautiful South Bay of Los Angeles! Candidates with a current P.O.S.T. Dispatcher Certification, or equivalent, and at least 2 years of public safety dispatcher experience are invited to apply. Only applicants that meet the minimum requirements and attach a copy of their P.O.S.T. Dispatcher Certification, or equivalent certification, will be contacted and given further consideration. If you do not meet these requirements, please review our Communications Dispatcher Trainee job post to see if you are interested in that role. Successful candidates will also demonstrate the ability to work well under pressure and during periods of high stress, be capable of multi-tasking, and function productively in a fast-paced environment. The ability and/or willingness to work overtime if requested is also desired. This is a continuous recruitment and may close at any time. Prompt application is highly encouraged. Under the direction of the Police Chief and supervisors, the Communications Dispatcher Lateral position performs in a training or solo capacity to dispatch Police, Fire, and emergency medical services and personnel and responds to both urgent and non-emergency complaints and calls for service in the City's Communication Center; performs work under general instructions, but with established policies, procedures and precedents as guides; and performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives. This position is accountable to perform as a team member to assist with operational and support duties and services including but not limited to: * Receiving, updating and reviewing police, fire, and emergency medical service calls and status of rescue units; prioritizing incidents and radio traffic; dispatching the appropriate police, fire, or rescue units in accordance with established operational guidelines. * Broadcasting information over radio or phone lines and entering call information into the computer aided dispatch system chronologically; transmitting messages to the appropriate station or location directing unit(s) to respond to calls; announcing information over station paging systems and via radio frequency; maintaining direct contact with field personnel; updating responding unit status, as necessary. * Receiving calls for service from the public and private alarm systems; determining the nature of the complaints, alarms, or codes for computer input; recording the type of incident, locations, and other details; inputting the information into the computer to be routed to the appropriate Police or Fire dispatcher. * Working shifts and irregular hours including days, evenings, nights, overtime and including weekends and holidays; may be called back for major emergencies, disasters, and critical incidents. * Working in an environment that requires the ability to sit for extended periods of time, read color coded displays; use a computer terminal for extended periods; hear sufficiently to accurately and completely obtain information from callers; and communicate clearly to effectively dispatch information over the radio/communication system. Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds may be required. * Providing outstanding internal and external customer service, communicating effectively with the public and fellow employees, solving problems and proactively creating sustainable solutions to issues. * Conducting duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor. * Supporting the City's mission, goals, policies and objectives. * Supporting the City's corporate values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal responsibility. * Performing other related duties as required. The position requires the ability to: * Work shifts, weekends and/or holidays * Spell and use correct grammar * Type a minimum of 45 words per minute * Follow oral and written directions and understand and follow complex written rules, regulations, policies and procedures * Memorize and use crime, phonetic alphabetical and computer codes * React quickly, efficiently and calmly in emergency situations * Maintain effective working relationships with others * Communicate effectively and professionally on the phone and radio Qualified Applicants must: * Possess a high school diploma or G.E.D. equivalent. * Be a minimum age of 18 years at the time of appointment. * Additional college credits and bilingual skills are desirable. * Possess a minimum of two (2) years as a public safety Communications Dispatcher with computer-aided dispatch experience. * Applicants will be required to successfully complete position-appropriate testing simulating the emergency services job. * Have completed and passed a California Certified Dispatcher School and hold a current P.O.S.T Dispatcher Certification, or hold recognized equivalent certification of a State or Municipal Agency. * A copy of your current P.O.S.T. Certification must be included with your application. * Emergency Medical Dispatch Certification must be obtained within 12 months of appointment to this classification. Other expected competencies: The position requires computer literacy with knowledge in the use of Microsoft Word and Excel and the ability to learn the efficient use of the department's computer aided dispatch and Records Management Systems, State, County and local computer databases and other computer systems. Also required is the ability to communicate using email programs and to understand and adhere to City policies for information technology. The position's expected competencies are to provide sound decision making skills and critical thinking to professional recommendations, decisions and completed staff work. The position also requires the initiative to achieve positive, timely results for the organization while maintaining interpersonal relationships, customer service, diplomatic skills and ethical conduct. PROBATIONARY PERIOD: 12 months CLASSIFICATION: This position is covered under FLSA standards for overtime and is a member of the classified service. SELECTION PROCESS: The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process. The pre-employment process may include but not be limited to: Reference checks, background investigation, fingerprint-based criminal history check, credit check, degree verification, and post-offer medical examination and drug test. For public safety positions, including positions based in the Police and/or Fire Department(s), the pre-employment process may also include but not be limited to a P.O.S.T. compliant background check, polygraph examination, post-offer medical examination and drug test, and post-offer psychological examination. Candidates must fill out the employment application and supplemental questions completely and accurately. Required fields and supplemental questions are noted with an asterisk (*). All other fields are optional. Applications including references to "see resume" are considered incomplete and will be disqualified. The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date. Qualified Military Veterans are given an additional five points to a passing score for both open-competitive and promotional recruitments. Documentation of such service, such as a veteran identification card, must be provided along with the application for employment or before the conclusion of the testing process.

Temp To Full-Time Dispatcher Pay Rate: $23.00 /hourly while training on day shift, $24.00 /hourly when regular shift starts Schedule: 5 days on/5 days off, 2 days on/2 days off | 5:00pm - 5:00AM Job Description: We are seeking a highly organized and detail-oriented Dispatcher to manage and coordinate the movement of vehicles and personnel in a timely and efficient manner. The ideal candidate will possess strong communication skills and the ability to make quick decisions under pressure. This role requires a commitment to providing excellent customer service and ensuring that all operations run smoothly. Duties and Responsibilities: Scheduling and Dispatching - Plan and schedule deliveries, coordinate with drivers, and ensure customer delivery windows are met. Route Optimization - Analyze routes, identify the most efficient paths, and consider factors like traffic, weather, and road conditions. Driver Communication - Provide drivers with necessary information, address concerns, and offer support during their routes. Tracking and Monitoring - Monitor the progress of shifts and adjust when there are delays ensuring we still meet customer windows. Problem Solving - Address issues such as delays, weather problems, or mechanical issues that arise during driver shifts. Customer Service - Respond to customer inquiries and address any issues related to orders and deliveries. Skills and Qualifications: Communication - Excellent verbal and written communication skills for effective interaction with drivers, customers, and management. Organization - Strong organizational skills to manage multiple routes, schedules, and shipments. Problem-Solving - Ability to quickly identify and resolve issues that arise during the dispatch process. Computer Proficiency - Comfortable using computer software for scheduling, route planning, and record keeping. Effective time management - Ability to effectively prioritize and manage workload in a way that ensures all tasks are completed in a timely manner.

Join Our Team as a Security Dispatcher! Are you a detail-oriented professional with a knack for staying calm under pressure? Guardian Secure Solutions, located in Rancho Cordova, CA, is looking for a Security Dispatcher to join our dedicated team. If you have at least one year of experience and a passion for keeping people and property safe, this could be the perfect opportunity for you! About Us At Guardian Secure Solutions, we pride ourselves on providing reliable and efficient security services to our clients. Our team is committed to excellence, professionalism, and creating a safe environment for everyone we serve. What You'll Do As a Security Dispatcher, you'll play a critical role in ensuring the smooth operation of our security services. Your responsibilities will include: - Monitoring and managing incoming calls and dispatching security personnel as needed. - Coordinating responses to incidents and emergencies in a timely and efficient manner. - Maintaining accurate records and logs of all communications and incidents. - Communicating effectively with security teams, clients, and other stakeholders. - Ensuring compliance with company protocols and procedures at all times. What We're Looking For To succeed in this role, you'll need: - At least 1 year of experience in a similar role, such as dispatching, security, or related fields. - Strong communication skills and the ability to stay composed in high-pressure situations. - Excellent organizational and multitasking abilities. - A proactive and problem-solving mindset. - Familiarity with dispatching systems or software is a plus. Why Join Guardian Secure Solutions? While we don't offer additional benefits at this time, you'll be joining a team that values professionalism, integrity, and teamwork. At Guardian Secure Solutions, we believe in fostering a supportive work environment where every team member plays an essential role in our success. Ready to Apply? If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you! Apply today and join Guardian Secure Solutions in delivering top-notch security services. Your next opportunity to grow and contribute starts here!

Job Description Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy after assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate after assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus Key Objectives: Optimize technician productivity and shop efficiency Ensure accurate and prioritized dispatching Deliver exceptional communication and customer service Track and improve key performance metrics Foster a collaborative and positive work environment Responsibilities: Technician Workflow Coordination Assign repair orders (ROs) to technicians based on skill level, availability, and job priority. Monitor job progress and ensure adherence to schedules and promised timelines. Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities. Communicate clearly with technicians to set expectations and address concerns. Shop Capacity and Efficiency Management Ensure the shop operates at maximum capacity by efficiently scheduling jobs. Minimize technician downtime through proactive staging and prioritization of work. Collaborate with the service manager to identify and resolve bottlenecks in workflows. Utilize dispatching tools and software to maintain accurate records and performance metrics. Repair Order Accuracy and Priority Management Review repair orders to confirm clarity and accuracy before assignment. Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks. Provide feedback to service advisors when ROs need clarification or additional information. Customer Service and Communication Maintain communication with service advisors regarding job progress and expected completion times. Escalate any delays or issues impacting customer satisfaction to the service manager. Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery. Performance Tracking and Reporting Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time). Report daily performance results to the service manager, highlighting successes and areas for improvement. Use data to identify patterns and recommend workflow adjustments to improve overall shop performance. Team Collaboration and Development Foster strong working relationships with technicians, service advisors, and managers. Provide input on technician performance to support training, recognition, and development initiatives. Promote a positive and collaborative team environment. What you'll bring: Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential. Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments. Excellent communication and interpersonal skills to coordinate with diverse teams and customers. Proficiency with scheduling software, dispatch tools, or similar platforms. Ability to analyze data and make informed decisions to optimize operations. Familiarity with repair processes or technical workflows is beneficial but not required. Proven ability to work collaboratively and foster a positive, productive team environment. Ability to pass a background and drug test Demonstrate alignment with the Company's vision, mission, and core values in all interactions Expected Results: Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals. Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling. Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction. Job Priority Management: Maintain an effective priority system that aligns with service department goals. Repair Order Accuracy: Ensure ROs are clear and accurate before assignment. Communication: Facilitate seamless communication among technicians, service advisors, and customers. Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery. Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization. Resources: Dispatching and scheduling software Performance data and reporting tools Clear SOPs and repair order processes Strong communication channels Training and development materials Who we are: Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business. Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled. We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results. Perks: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages 401K match Employee discounts Company-paid life insurance Gym membership reimbursement Opportunities for advancement RV Borrowing Program Incredible Team Culture We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.

Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job SummaryWe are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for helping customers with immediate action by offering best -in-class response to their requests, as well as providing direction and guidance to our drivers and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities The Dispatcher/Service Coordinator must have the ability to work in a fast-paced environment while being self motivated to provide exceptional customer service while interacting with customers by phone, directing technicians, taking inbound and making out bound calls to our client. You must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback. The ideal candidate will have exceptional memory and multi-tasking skills, including but not limited to: Answer all incoming calls before the 3rd ring Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of response team Take customer request regarding pickup or delivery Document and update customer records based on interactions in Crown or Trinium Develop and maintain a knowledge base of the evolving products and services Keep drivers advised of congestions at airline terminals and rail terminals Forward all quote requests to manager for pricing Be the liaison between the driver and fleet manager on drivers request Select specific trucks for each rout based on volume and equipment availability Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position Experience in freight forwarding industry preferred Excellent typing and data entry skills Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure Positive and professional demeanor Ability to build rapport with clients Ability to problem solve and be a team player 2 years experience in dispatching preferred Must be able to pass drug screening and background check Must be able to work in the USA WELCOME TO CARTAGE XPERTS We are U.S Customs Bonded Carrier who is TSA compliant and also a proud member of The United States Customs Trade Partnership Against Terrorism also known as C-TPAT. Cartage Xperts Life Science works diligently to safe guard the products that are transported while ensuring the integrity of the shipment is kept at all times while offering full visibility and security control methods for critical healthcare shipments, regardless the day and time that we are called in to duty, we always have one person in mind, the patient.

To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability. Trust: Confidence in the character and ability to meet expectations. Courage: To persevere with mental and moral strength in the face of difficulty. Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas. Service: Providing professional assistance in support of the community's best interests and well-being. Respect: To value and embrace individuality with special regard to differences. Click here to learn more about the Sheriff's Office THE POSITION: Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Click here for Public Safety Dispatcher Job Description POSITION REQUIREMENTS: Education: High school diploma, GED or equivalent AND Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching. SPECIAL REQUIREMENTS: Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test. DOCUMENT SUBMITTAL REQUIREMENTS: If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position. Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process). Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-01) in your email or fax. SUPPLEMENTAL INFORMATION: LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS: Employees are required to obtain the following within the 12-month probationary period: * California P.O.S.T. Dispatch Basic certification * C.L.E.T.S. Terminal Operator certification * Cardiopulmonary Resuscitation Certificate (CPR) * Emergency Medical Dispatcher Certification (EMD) All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. SELECTION PROCESS: 07/25/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review. Applications will be reviewed as needed thereafter. Application status notices will sent via email and posted to applicant's online application account at *************************************************** Applicants are encouraged to periodically check their SPAM/Junk Mail folder for the notification or Sign In to their online application account and check their notifications. Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY: Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. VETERAN'S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.

MCC is a Public Safety Answering Point. PSDs answer 9-1-1 calls, public and allied agency calls, and make outgoing calls to service providers, allied agencies and the public. PSDs operate voice radio to dispatch and interact with field personnel. PSDs complete data entry into various databases. This classification requires a certified typing speed of 40 words per minute. You will find additional information about the job in the Duty Statement. Working Conditions Monterey Communications Center (MCC) PSDs are on a 4/10 alternate work week. MCC is located on the pristine central coast 17 miles from the Monterey Bay, 35 miles from Santa Cruz, and less than 2 hours from the San Francisco Bay Area. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-505528 Position #(s): ************-XXX Working Title: Public Safety Dispatcher (PSD) Classification: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL $5,307.00 - $7,306.00 The Monterey Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro-rata share of the monthly differential based on the total number of hours worked within the monthly pay period. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Monterey County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Monterey Communication Center 960 E. Blanco Road Salinas, CA 93901 The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: ********************** Special Requirements * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. * The position(s) require(s) Medical Clearance prior to being hired. * The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired. * The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at CalCareers and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position. * Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: ******************************************************************************************** * This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ****************************************************************************** * Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 2/3/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: David Salazar P.O. Box 942898 Sacramento, CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento, CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Employees are expected to report to work on time, with a minimum number of absences and are expected to work nights, weekends and holidays. Employees must be able to work independently and cooperatively with people; perform multiple tasks simultaneously in a fast paced work environment; work under stress and maintain composure; hear in the presence of significant background noise; retain, recall and apply pertinent policies, procedures and other information and follow instructions precisely; speak over the radio/telephone quickly and be easily understood; communicate effectively; adapt quickly to a variety of personalities and situations; give professional and courteous service to every contact; determine officers welfare from voice inflection; establish priorities and take appropriate action; extract critical information from incoming calls and take effective action; anticipate officers needs for assistance and act clearly and quickly; type information; recognize standard alpha-numeric sequences. Benefits Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401 K/457 plans. For more information visit: *********************************** Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: ********************** Human Resources Contact: David Salazar ************** Hiring Unit Contact: Nicole Stewart ************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section ************** *************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-505528) and/or position number ************-XXX on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. ************************************************************ Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Key Qualifications & Ideal Candidate Traits: We're looking for someone who thrives in a fast-paced, dynamic environment. The ideal candidate will be highly adaptable, capable of managing fluctuating duties, staying organized, and maintaining efficiency under pressure. They should embrace change, eagerly engage with new processes, and demonstrate patience and flexibility as they learn. A proactive attitude toward process improvements and a commitment to staying engaged with the evolving business landscape is essential. Cultural fit is just as important as skills. As a young, dynamic company, we are guided by our core values: Committed, Collaborative, Knowledgeable, Family-First, and Fun. The ideal candidate will embody these values in both their work and interactions, contributing not only to the company's success but also to a positive, team-oriented atmosphere. In this role, you'll support the growth of the Service Department and Plumbing Division, contributing to process improvements with clear communication, organization, and efficiency. Success in this position relies on being proactive, communicative, and adaptable. Position Summary: The HVAC & Plumbing Service Dispatcher plays a critical role in delivering exceptional customer service to both existing and potential customers. You'll manage service and repair requests, coordinate service calls, and ensure customer satisfaction through efficient scheduling, timely follow-ups, and clear communication. Your work will support high customer retention rates and contribute to the overall success of the Service Department. Job Responsibilities: Schedule and coordinate all incoming service calls via phone or email. Create and manage dispatch tickets for service calls. Dispatch Service Technicians based on skill set and location. Review technician notes post-job to ensure accuracy and service ticket completion. Respond to customer inquiries, including those left overnight. Maintain and update the dispatch board to ensure optimal technician coverage. Forecast service workload 2-3 days in advance for proper resource allocation. Issue and update purchase orders as needed. Follow up with customers on pending or recommended work using the pending work log. Manage maintenance agreements (billing, scheduling, staging, updates, renewals). Verify technician check-ins and check-outs to ensure timely and accurate service. Update customer files with new information (e.g., warranties, equipment details, technician requests). Facilitate the return process for manufacturer warranty parts. Perform other duties as assigned. Required Qualifications: High school diploma or GED. Minimum 1 year of customer service and dispatch experience. Strong communication and interpersonal skills, with excellent phone etiquette. Proficient in computer usage and related technologies. Problem-solving skills and the ability to adapt to changing circumstances. Self-motivated, with a strong work ethic and the ability to follow through on commitments. Energetic and customer-focused. Desired Qualifications: Experience in the HVAC & Plumbing industry. Familiarity with Microsoft Office and ServiceTitan (preferred). Team-oriented, with the ability to collaborate effectively across departments. Calm under pressure, with the ability to prioritize and make swift decisions. Physical Demands: Prolonged periods of sitting and typing at a desk. Occasional lifting, twisting, and carrying of small components (less than 10 lbs.). Work Environment: Fast-paced office environment with a constantly evolving workday and schedule. Required to complete with application: We'd love to get to know you better! As part of our hiring process, we ask all candidates to complete a short personality test to help us better understand your strengths and fit for the role. Please click the link below to take the test. It will only take a few minutes to complete. **************************************************************************** We look forward to hearing from you!

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually 2% COLA scheduled for 11/01/2026 Working for the City of Vacaville comes with an excellent benefits package, including: * Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available * Vision and Dental Insurancemonthly premiums covered 100% by the City * Holiday Pay at 5.38% of base salary * Tuition reimbursement up to a maximum of $2,200 per fiscal year * California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year * California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year * California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account See our generous Benefits Summary page for more detailed information. For a complete job description, visit our website at*********************** ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to both routine and emergency calls * Evaluating requests to determine priority level and type of response required * Determining the location and nature of emergency and non-emergency calls for service * Referring callers to the appropriate agency or resource * Providing general information to the public * Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases * Dispatching and coordinating responses for multiple units simultaneously * Operating a multi-channel radio console supporting Police, Fire and other emergency services EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable. License or Certificate: A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable. * Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at **************** Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet. IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.