Dispatcher jobs in Renton, WA - 44 jobs

D.P. Nicoli is on the hunt for a dynamic Dispatcher to join our team in Seattle. As the backbone of our operations, dispatch keeps everything running at full speed. In this fast-paced role, you'll be at the center of the action-organizing schedules, distributing loads, and making sure every customer gets what they need, right when they need it. If you thrive under pressure, love solving problems on the fly, and want to be the driving force that keeps our business moving, this is your chance to step into a role where every day brings excitement and impact. Job Summary: Dispatchers facilitate the logistics and coordinate with customers, sales, drivers and yard employees to ensure we uphold our industry leading customer service. As a dispatcher you need to be able to adapt and organize on the fly and have contingencies set up as fail-safes. It is the dispatcher's responsibility to ensure delivery times are met and the right equipment shows up on site. Dispatchers should have a grasp of inventory as well as yard layout and have their teams lined out for the day, they are to up-hold safety procedures and identify any areas their team is falling short and remedy it. Dispatchers also should be up to date on any DOT standards and follow and implement changes to the team when necessary. Dispatchers should be able to identify delays and hazards and have an open line of communication with drivers and customers. Responsibilities: Heavy customer service- taking orders from all customers and sales team Management of all yard employees and drivers Management of DPN truck fleet and forklift maintenance Management of all DPN rental inventory, tracking and cycle counting Management of ensuring the maintenance and testing of all DPN rental inventory Entry of all orders into DPN proprietary ERP system Management of all paperwork processing; bill of ladings and return documentation Management of all customer invoices and bill outs Management of all damage and repairs of DPN rental inventory Management of all yard safety and inspections for meeting OSHA and DPN standards for safety and cleanliness Manage purchasing of all yard supplies and replacement of DPN rental inventory Providing quotes to customers and sales team Dispatching of all delivery and return trucking for DPN rental inventory Management of all training and certifications of yard and drivers Our Comprehensive Benefits & Perks Employee Stock Ownership Plan (ESOP): Become an owner in the company you help build and secure your financial future. Generous Paid Time Off: Enjoy 2 weeks of paid vacation, 5 paid sick days, and 10 paid holidays, including your birthday! Employer-Paid Insurance: Medical, dental, and vision benefits are covered by the company for the employee Annual Bonus Program: Share in the company's success with an annual bonus. Additional Benefits: 401(k) with company match, disability, and life insurance. Company Provided Apparel: Receive D.P. Nicoli shirts, jackets, and sweatshirts. We Are 100% Employee Owned We are experts in the field of underground excavating, shoring supply and training. D.P. Nicoli, Inc has become a leader in the shoring market by building long-lasting relationships with our customers, supplying the best products for their jobsite safety. To achieve this goal, we hire and train the best possible employees. We look at ourselves as partners with our customers. DPN has strategically established offices located in Woodinville, Seattle, Lakewood, and Spokane, WA; Wilsonville, OR; Boise, ID; and San Jose, South San Francisco, Bay Point, CA, and Salt Lake City, UT. We play more, we pay more, and our employees stay more! D.P. Nicoli is employee-owned company. Become an owner of the company you work for and secure your economic future. We are looking for 'Right Fit' candidates that want to work for a company that combines energy, humor, competitiveness and the financial strength to continue growing. We hire people with a strong sense of integrity and team that think on their feet, are quick-witted, passionate and want to have a long career with a private 40-year-old company. Qualifications Read, write and speak fluent English Accuracy and attention to detail are essential Capable of multi-tasking PC literate with enterprise software, Excel and Word skills Possess excellent oral and written communication skills Time management and organizational skills Exercise good judgment in decision making and problem solving Strong leadership skills Self-directed and result oriented College Degree or comparable experience required. A minimum of three years experience in operations management, or dispatch. Previous experience in a rental distribution environment is desirable. Salary range: $75,000-$90,000

Job DescriptionSalary: $25 - $32 Hourly DOE Dispatcher Ad- Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain a customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers apprised as to company schedule and requested lead-times. Provide accounting with maintenance contract billing information. Prepare service invoices and timecards for processing. Opportunity for growth. Required Qualifications: Strong computer proficiency Project management, scheduling or similar experience preferred Geographical knowledge of service area strongly preferred Knowledge of industry is recommended but not required Management or supervisory experience preferred Familiarity with the use of Service Titan dispatching software helpful, but not required. Day & Nite Benefits Medical, dental and vision benefits 401k program Paid vacation Time 4 day work week Other benefits Job Type: Full-time Pay: $25.00 to $32.00 per hour depending on experience

Job Description???? WE'RE HIRING: SERVICE DISPATCHER ???? ???? Seattle, WA | ???? $27-$32/hr DOE ✨ Be the heartbeat of our office - schedule calls, dispatch techs, and keep customers happy! Fast-paced, fun, and rewarding. ???? What You'll Do ???? Answer & schedule customer calls ???? Dispatch service technicians ???? Keep records organized & accurate ???? Provide updates with a smile ???? What We're Looking For ✅ HS Diploma or equivalent ✅ 1+ year dispatch or office coordination ✅ Strong communication & multitasking skills ???? Comfortable with Microsoft Office ⭐ ServiceTitan experience = BIG plus ???? Plumbing/HVAC knowledge helpful ???? Perks & Benefits ???? $27 - $32/hr (DOE) ???? Medical, Dental & Vision ???? 401k with Company Match ???? Paid Time Off + Holidays + Sick Days ???? Career Growth Opportunities ???? Friendly, supportive team culture ???? Join one of the fastest-growing service companies in the PNW! Hard work pays off here - come grow with us. ???? Apply Today with 2 Sons Plumbing, Electric, Heating & Air!

American Fast Freight (AFF), Inc., a subsidiary of Odyssey Logistics & Technology Corporation (OLT), is recruiting for a Dispatcher for the domestic freight forwarding businesses of Alaska. OLT is privately held and one of the top 100 US third-party logistics companies with operations across the US, Europe and Asia. With general supervision, the ideal candidate will schedule all freight movements (incoming containers for devanning) as well as outgoing deliveries and container/flat rack movements in an efficient method that maximizes company resources while meeting and exceeding customer standards. Essential Duties and Responsibilities: Facilitate pickup and delivery of freight with various trucking entities, company drivers and ocean carriers. Maintain a high level of internal and external customer service including, but not limited to fielding dispatch calls and responding to dispatch related emails to coordinate with warehouse and office personnel Maintain daily and weekly reporting including Key Performance Indicators for the department Coordinate delivery and pickup schedules with various terminals in California, Washington, Alaska and Hawaii Other duties as assigned Qualifications: Minimum 2 years of experience in a dispatching role Proficient computer skills and in-depth knowledge of relevant software such as MS Outlook, Excel, and Word Knowledge of transportation industry is a plus Analytical ability is required Adapt to new processes quickly and streamline current processes as necessary Willing and able to work with all personality types, with a professional, helpful manner Ability and desire to perform well in a fast-paced, fluid environment where tasks change quickly Must be able to pass pre-employment drug screening and background check Communication Skills: Employee must have the ability to read, and write the English language Have the ability to effectively communicate and present information and respond to questions from management, customers and the general public Must be able to communicate with a positive team mentality at all times, both written and verbal Reasoning Abilities: Employee must have the ability to solve practical problems and deal with a variety of situations professionally He/she must know how to communicate via telephone or radio to dispatch for instruction and or guidance Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand, walk, sit, reach, stoop with hands and arms Talk and hear. Specific vision abilities for this job include close vision, color vision and the ability to adjust and focus with the aid of eye wear if needed

Full-Time: Sunday 1400-2200, Monday 1500-2300, Tuesday 1900-0700, Wednesday 1800-0600 Basic requirements: 18 years and over & 6 months of dispatch experience. Are you passionate about making a difference in your community? Do you have proficient computer skills and enjoy working in a collaborative environment? Join PalAmerican Security as a Dispatch Operator and be part of a community dedicated to excellence and innovation. As a highly skilled and motivated individual, you will have the opportunity to work in a technology-forward position, ensuring the safety and security of our clients. What We Offer: Full-time position with an average of 40 hours per week Superior benefits including Medical, Dental, Vision, Life Insurance, and more Job Requirements: Minimum 1 year of call center or dispatch operator experience Proficient computer skills and software knowledge Ability to type a minimum of 35 words per minute Valid driver's license and clean driving record Strong problem-solving and decision-making skills Effective verbal and written communication skills Responsibilities: Maintain communication, video, and computer equipment Coordinate information for pass-downs with Operations Answer calls promptly and dispatch appropriately Monitor alarm signals and deploy personnel as needed Ensure all shifts are fully manned Utilize effective communication skills in a collaborative environment PalAmerican Care Culture At PalAmerican Security, our CARE Culture is the cornerstone of our people-first approach and is embodied in every interaction: Curious - We embrace continuous learning and encourage team members to seek opportunities for growth and innovation. Accountable - We uphold our commitments and take responsibility for our actions. Respectful - We treat each other with dignity, celebrate diverse backgrounds, and support team wellbeing. Exceptional - We strive for excellence in all we do, delivering outstanding service without compromise. Why CARE Matters We believe that a caring culture is essential for our people to thrive. Our approach fosters a safe, inviting environment where employees feel supported and appreciated-without fear of criticism. This foundation enables us to achieve greatness through accountability, recognition, and a shared passion for improvement. [palamerican.com] How We Support and Reward Your Growth A rigorous hiring process ensures that every member of our team is well‑qualified and aligned with our values-creating a strong and sustainable culture. We recognize excellence through programs such as our Monthly CARE awards-celebrating contributions at every level. With a promotion-from-within philosophy, ongoing training, and advancement opportunities, we support long-term career growth for our team members. PalAmerican Security is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable laws. We are committed to fostering a diverse and inclusive workplace where every team member feels respected, valued, and empowered to succeed. Work schedule 8 hour shift Benefits Paid time off Health insurance Vision insurance Dental insurance Life insurance Disability insurance Paid training

Transdev in EVERETT, WAis hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud to offer: CBA Position Position Subject to Collective Bargaining Agreement: + $24.76-$27.83 (Union Collective Bargaining Agreement Payscale) + Starting pay $24.76 with progression to $27.83 over 4 years Benefits include: + Vacation: Up to 14 days per year + Paid Sick Leave; 8 hrs monthly full-time employees/5 hrs monthly part-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401(k) retirement benefits, and company holidays. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. + Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. + Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services. + Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. + Other duties as required. Qualifications: + High School Diploma or GED; Technical Degree preferred. + 3-5 years' experience dispatching. + Excellent verbal, interpersonal and customer service skills. + Problem solving and analytical skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *******************************************. Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6543 Pay Group: Q43 Cost Center: 425 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.

Job Description Rescue Rooter is one of the nation's leading providers of plumbing and heating/air conditioning and we are looking for a part-time Dispatcher to join our team. We offer $23.00 - 25.00/hr. depending on experience 401(k) plan with company match Quality, comprehensive paid training programs Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) Opportunity to give back to your community through partnership with St. Jude Children's Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More! Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success! Responsibilities Answer customer calls within a busy office Set and schedule technician appointments for jobs Enter customer data into the computer Respond in a timely fashion to customer queries Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements Qualifications What do you need High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education One or more years of experience as a dispatcher Availability to work in office Sunday through Wednesday from 3:00 pm - 9:00 pm Ability to thrive in a fast-paced environment Excellent organizational skills and the ability to coordinate multiple appointments Demonstrated listening, written/verbal communication, and interpersonal skills Proven ability to meet and exceed set goals Excellent customer service skills and experience gathering customer information and keying it into a computer Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word Knowledge of the local geographic territory Ability to pass background check and drug screening If you are interested in joining our successful, growing team, please apply today! Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.

Title: Public Transportation Dispatcher Training will take place at the Hopelink Transportation Yard in Kent WA (approximately 90 days) will be located at the Willows Base in Redmond WA once training is completed Work schedule : INITIAL TRAINING: Monday through Friday 9:00am-5:00pm (approx 90 days) AFTER TRAINING: Monday through Friday 12:00pm-9:00pm Who we are : Hopelink is the largest nonprofit in North and East King County. For over 50 years we have been in the community serving homeless and low-income families, children, seniors, and people with disabilities. Make an impact in your community! Hopelink programs focus on food, financial assistance, transportation/mobility, housing & family development, adult education & employment. Programs are aimed at helping people achieve stability and gain the skills and knowledge they need to exit poverty. Join us! The career opportunity: The DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office, and an ability to learn Hopelink scheduling software. What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. Computer/technology proficiency: ability to use MS Office 365, MS Outlook, and online systems including timekeeping, and program specific systems, etc.; Proficient in use of Microsoft Office Suite such as Windows and Excel. Scheduling or dispatching experience providing transportation services to the public is preferred but not required. Knowledge of King County addresses and roads is helpful. This position is a Service Critical Employee with specific attendance requirements. Because of the critical nature of this role to Hopelink operations, it is important that you are able to: Report to the worksite during your scheduled hours, regardless of weather conditions or other emergencies. Manage your own transportation needs in adverse weather, including possible limitations to public transportation options. Have a specific plan to address any other possible attendance barriers that arise during adverse weather and other emergencies, such as disrupted utilities or public services, road closures, school closures, etc. **Due to Federal Regulations, this position is considered a Safety Sensitive Position, therefore employees are required to undergo a full criminal background check and pre-employment Federal DOT drug screening, and are subject to random screenings, which include THC among other restricted substances. Examples of what you will be doing: Provide superior customer service to bus operators and passengers, in-person or via radio, telephone, or electronic communication. Ensure driver and dispatcher coverage for scheduled and unscheduled time off. Prepare reports using dispatching software, scheduling software, and Excel. Contact appropriate law enforcement, medical services, and supervisors in emergencies. How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package. Compensation: $ 25/hour (DOE) New Hire Incentive: $3,000 Up to 10 paid vacation and sick days annually and 10 paid holidays, Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week Medical, Dental, and Vision benefits after 1 month waiting period Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching Annual Performance Reviews with Merit Increase Opportunities Hopelink Mission and Values: Hopelink's mission is to promote self-sufficiency for all members of our community to help people make a lasting change. Our Values are Growth & Human Potential, Inclusion, Compassion, Relationships Built in Trust, Quality of our Work, and Fiscal Stewardship. We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers. Outbound calls to pick-up locations. Dispatch sub-haulers for vehicle pick-up and delivery within company timelines. Ensure sub-haulers meet company requirements prior to dispatching. Outbound calls to sellers. Solicit business. Utilize cost effective vendors to meet company budget objectives. Educate sub-haulers on company policies and procedures. Maintain and archive documents. Answer phone calls. Collect payments on member deliveries. Comply with Safety and enforce regulations. Print checks. Monitor incoming documents on the fax machine. Print reports as needed. Manage vendor relationships. Performs other duties as assigned. Required Skills & Experience: Two years dispatch experience. One year customer service skills experience. High School Diploma or GED preferred. Excellent customer service skills and attitude. Excellent Communication Skills --verbal and written. Excellent organizational skills. Excellent time management skills. Typing speed 45 words per minute. Basic Ten key proficiency. Basic Math skills. Computer proficiency (MS Suite experience). Ability to operate office equipment. Multi- tasking. Ability to work in fast paced/diverse environment. Strong attention to detail. Know geographical area as well as ability to read maps. Work with minimal supervision. Occasional Overtime as needed. Bilingual Skill a plus. Pay $23.40 - $26.31 per hour Benefits Summary: Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program 10 Vacation days per year 7 Paid Company Holidays Life and AD&D Insurance Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

You will evaluate customer calls and match the right technician to every job. Key sub tasks • Learn the business and learn how to prioritize the most urgent customer calls. • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. • Record and report the service calls. • Participate in training so that you grow and develop as a professional. • Update customers throughout the day on the technician's progress. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer • Our top performers are among the highest paid in the South Sound. • Medical Insurance -- we pay 100% of your insurance premiums for health, dental, & vision • The newest technology in the industry • 401k Plan • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Capital. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting ********************************* When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer

We are looking for a skilled Dispatcher to join our growing team at RUI and The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the repair and maintenance functions with our field technicians, regardless of their location. Position Summary: * The Dispatcher acts as a communication point for urgent and non-urgent calls, receiving requests, transmitting messages, and tracking technicians. * The Dispatcher must be primarily an excellent communicator and able to remain calm and composed, especially in urgent situations. He or she must be able to multi-task, act, and execute inquiries with very little supervision. * The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information. Essential functions: * Get to know the technicians, their personalities, abilities, and professionalism to ensure we send the right people. Communicate with all levels of organization, as necessary. * Take calls and Dispatch technicians to calls. * Dispatch occurs via email as well, both urgent and non-urgent, based on the customer's communication preference. Customer enters issue into their system and the email notifies the dispatcher, who then needs to log in to that customer's portal and "accept" the work order. * Dispatcher creates the job in current software, assigns to the appropriate technician, technician receives notification of job via handheld device. * Dispatcher to follow-up and ensure tech syncs the information back to main office regularly. * Dispatcher is responsible for calling back customer and setting expectations on technician ETA. * Responsible for providing technicians with PO's and processing vendor invoices into system accurately. * Purchase items for techs when vendor requires credit card purchasing. * Maintain the on-call schedule through technician feedback and distribute per union guidelines and timing. * Follow-up daily, on previous day's after-hour correspondence (emails, texts, emergencies, concerns, questions). * Support the technicians in the field by being a central hub of information: i.e., vendor issues, refrigerant leaks, parts ordering, repair of tech equipment, talk them through how to use a tablet, phone, or handheld communication device, coordinate contact with IT to reset technician functions, as needed. * Set up and introduce new technicians via software and systems, procedures, and expectations. * Set up new customers in software as a new customer (or a new location) for all states. * Companywide liaison with the Construction Team when technicians are needed on a project. * Provide credit apps for new customers and pass to accounting for approval. * Coordinate with technicians and assist with job quoting with appropriate markups. * Send out weekly incomplete reports to technicians, go through every service call we make and ensure its closed in timely fashion, not stuck on parts hold, follow-up, or incomplete beyond customer billing expectations. Knowledge, Skills, and Abilities: * Communication Skills: You will be listening and speaking to people via phone, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary. * Ability to Multitask: Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need. * Problem-Solving Skills: You will need to be able to prioritize the most important situations and think quickly on your feet. Ability to think on your feet and differentiate levels of emergencies. * Ability: will need empathy and compassion, and the ability to keep calm in distressing situations. * Attention to detail. * Intermediate computer skills. * Ability to communicate with Technicians in the field to get the information to/from techs and customers. * Use discretion when conveying information from conversations with other technicians and customers. * Get details on the issue when taking the call - investigative skills/interview skills. * Keep the "Remember that the customer is always right" attitude when dealing with both inside and outside customers. * Ability to function and maintain a sense of calm demeanor in a high-pace, high-stress environment. * Knowledge of area/land local geography is highly helpful. Work environment: This job operates in an office environment. This role routinely uses standard office equipment such as computers, multi-line phones (and headset), scanners, photocopier, fax, cell phone, and filing cabinets. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands, handle or feel; and reach with hands and arms, as well as view a computer monitor with near-field vision. This position requires the ability to occasionally lift office products and supplies, up to 40 pounds. Required education -High School education required or equivalent. Familiarity with MS Office applications is required. Required experience- Minimum 2+ years of Dispatch Experience in a fast-paced environment. Please note: The Arcticom Group conducts pre-employment drug testing, as well as a full background check and motor vehicle records report on each candidate before they are cleared for active duty. EEO statement: The Arcticom Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job DescriptionDispatcher - Electrical ServicesWho We Are Founded in 2006, we are a family-owned and operated business proudly serving our community with dependable, high-quality electrical services. Our success comes from the loyalty of our customers-people who trust us for everything from rewiring and remodeling to routine electrical needs. Their continued support drives us to deliver excellence every day, and we take pride in being the team they return to time and time again. We are looking for a skilled and service-focused Dispatcher to join our team in our Milton office. In this role, you will be the central hub of communication-supporting technicians, assisting customers, and ensuring our operations flow smoothly from start to finish. What You'll Do Real-Time Scheduling Manage and adjust daily schedules to meet customer needs and maximize technician productivity. Technician Routing Route technicians efficiently based on skill set, location, job priority, and schedule changes. Customer Communication Answer incoming calls, provide service updates, confirm appointments, and maintain a friendly, professional tone with every interaction. Ongoing Updates Keep both technicians and customers informed throughout the day with clear, timely updates regarding job status, ETAs, delays, or changes. Operational Coordination Track job progress, anticipate conflicts, and proactively resolve scheduling challenges to keep the day running smoothly. What Makes You a Great Fit We place a high value on cultural fit, and the right candidate embodies: Integrity - You do what's right, follow through on commitments, and earn trust from both customers and team members. Strong Communication Style - Clear, confident, and compassionate communication is your strength. Reliability - You are consistent, punctual, and dependable-someone the team can count on. Team Alignment - You work collaboratively and contribute positively to a fast-paced, service-driven environment. Qualifications Experience in dispatching, scheduling, customer service, or a related field (experience in the electrical or home services industry is a plus). Strong multitasking and organizational abilities. Ability to stay calm under pressure and pivot quickly when plans change. Proficient with dispatching or scheduling software (training provided). Excellent phone etiquette and customer service skills. What's In It for You Competitive wages Full benefits, including health, dental, vision, retirement, and life/disability insurance Paid time off (PTO) Year-round stability - we stay busy, so you never have to worry about inconsistent hours Growth potential - this role has a clear path to becoming a team leader Continual training & education to support your professional development

Job DescriptionDispatcherDispatch/scheduler responsibilities may include:o Coordinating the transportation needs of riders with the vehicles in serviceo Following the ride booking policyo Monitoring late trips and proactively reassigning trips to maintain on-time performanceo Assisting passengers with trip changes or trip requests including same day ride requestso Handling emergency situationso Routing driver's work hours, downtime and lunch breakso Summarizing statistical data including number of rides provided to rider by type, by hour, service hours, mileage, etc.o Keeping track of no-showso Keeping accurate vehicle maintenance logs including necessary record keepingo Vehicle assignments including updates to affected driverso Arranging for vehicle service including driving vehicles to/from maintenance as neededo Providing timely reports to management as requested and recurring reports as required by the business Other duties as required.To accomplish these duties, the dispatcher must have the following knowledge and skills:o Good knowledge of the service areao Ability to handle large amounts of datao Ability to remain calm during an emergency and to follow any company procedures/policies created for the situationo Good organizational skillso Ability to work with many different types of peopleo Pleasant and articulate voiceo Friendly team playero Ability to sit for long periods of timeo Accurate typing skills and the ability to proofread worko Ability to work with complex computer programso Exhibit support of the company and its policies and practices SVT currently employs five dispatchers and our office hours are 7 days a week between the hours of 6:00 AM - 9:30 PM. E04JI800g3fh 401i6n2

Job DescriptionSalary: $18-$21/hr Job Summary:Communicates back and forth with Waste Management Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes Waste Management customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Waste Management proprietary software to enter ticket information and track activity. Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts. Essential Duties & Responsibilitiesinclude the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. Works with routing specialists, route managers, and the service department to optimize routes. Assists in determining daily level of driver staffing to provide best mix of responsiveness and productivity. Assigns routes and service tickets to appropriate Drivers throughout the day and for the next day; close service tickets each day. Handles fields incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service. Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues. Troubleshoots and resolves potential delivery and pick-ups by coordinating Driver movement in the field. Records and documents information from Drivers and distributes to appropriate departments. Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues. This job has no supervisory responsibilities. Qualifications: High School diploma or G.E.D and a minimum of 6 months of related work experience Preferred. Additional or specialized training in transportation, logistics, or similar area of study; customer service experience in a call-center environment. Computer skills with ability to handle multiple programs and systems. Must be able to communicate effectively and professionally via e-mail, telephone, and 2 applications. Must have the desire and ability to learn Waste Management proprietary software applications. Work Environment:key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operations, etc.) most of the work day. Required to exert physical effort in handling objects less than 30 pounds rarely. Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely. Required to be exposed to physical environment with involves dirt, odors, noise, weather extremes or similar elements rarely. Normal setting for this job is an office setting. This role is from 4AM - 1PM.

Job DescriptionSalary: 21.00-25.00/hr The Drain Doctors is a family-owned business with over 20 years experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role- answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management. The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties Answering Phones & Scheduling Service:Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. Technician Coordination:Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technicians likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. Customer Communication:Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. Record Keeping:Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. Emergency Management:Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. Liaison:Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. Reporting:Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications Organizational Skills:Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. Communication:Excellent verbal and written communication skills for interacting with customers and technicians. Software Proficiency:Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. Problem-Solving:Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. Customer Service:A commitment to providing exceptional customer service and building positive relationships. Mechanical Aptitude:A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. Job Requirements Full-Time Shift AvailabilityMonday through Friday: 8:00 am - 4:30pm Compensation:$21-$25 per/hr. (DOE) Benefits:Health/Vision/Dental, Simple IRA, PTO, Sick Leave.

Community Assisted Response & Engagement (CARE) is seeking applicants to answer our non-emergency and emergency 911 telephone lines. A competitive applicant would possess strong multi-tasking skills, knowledge of counseling, crisis management, the legal system, and social service agencies and the services they provide. These skills combined with extensive on the job training would be used to perform daily job duties and resolve most work problems. Contacts are primarily with the public via telephone for the purpose of responding to emergency and non-emergency requests for assistance and information. * Receive incoming calls and text messages from the public concerning emergency police, fire, or medical service needs or non-emergency assistance requests. * Screen calls to determine the need for assistance, proper routing, and response to calls. Transfers calls to the non-emergency queue, radio dispatchers and other appropriate agencies or personnel. * Generate emergency and non-emergency calls for service using a Computer Aided Dispatch system. * Interview callers; complete case/criminal reports and issue case numbers. * Responds to requests, including from people who may be hearing impaired, Deaf, deaf-blind, speech impaired, and/or who may communicate via limited English. * Monitor several applications specific to call taking and dispatching. * Re-contact callers who were disconnected or who were unresponsive during initial communications. * Provide general information to callers including availability of services, jurisdictional limitations, program information and referral to appropriate departments or agencies. * Demonstrate techniques in conflict resolution, mediation and negotiation, working in a high-pressured, and structured environment. This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.Verifiable education, training, and experience in general office and telephone communication functions and activities, demonstrated ability to access and accurately input information into appropriate computer system programs; and a minimum of six (6) months' experience providing customer service in a high volume, fast-paced, high stress environment (or a combination of education, training and/or experience which provides an equivalent background required to perform the work of the class). Work Environment and Physical Demands: * Work overtime, nights, evenings, weekends, and/or holidays. * Work is performed in a busy 24/7 call center environment, confined to immediate work area, and requires continuous staffing. * Work involves sensitive contact with members of the public via telephone, who are in crisis. * License, Certification, and Other Requirements: * Completion of training requirements to handle emergency and non-emergency functions as it relates to processing calls, administrative duties, referrals, and other duties assigned. Position Requirements: * Must be available to work mandatory overtime assignments as required. * Must be available to work a variety of shifts. * Applicants must take a keyboarding test, a work-related multi-media performance test, and complete a background check. Entry-level dispatchers are start at $83,144.16 per year plus an excellent benefits package that includes medical, dental and vision. The Full Salary Range (step 1-5) for this position is $39.82, $41.32, $42.77, $44.49, $46.21 per hour. Upon successful completion of an extensive and intensive training program, employees in this classification may compete for promotional opportunities to 9-1-1 Emergency Comm Dispatcher II; 9-1-1 Emergency Comm Dispatcher III; and 9-1-1 Emergency Comm Dispatcher Supervisor. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** This hiring process involves a criminal background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information. Who may apply: This position is open to all applicants that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Job Description Dispatcher Apollo Plumbing is looking for an organized, efficient Dispatcher with an eye for detail and high level of accuracy. The Dispatcher should be professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills. Who We Are We are looking for a Dispatcher that prides themselves on caring for their customers, communicating clearly, and creating a professional work environment! Location: Marysville, Washington What We Offer: Competitive salary - $23-25/r DOE + Bonuses Great benefits, including Medical/Dental/Vision and Life insurance. 401k with company match Holiday and vacation pay Paid training Incentive programs Advancement Opportunities Responsibilities: Manage the dispatch board to keep field personnel on the move and generating revenue Help the field team by taking detailed notes for service calls and entering them into our system Get to know your technician's, likes and dislikes, closing rations, licenses, communication skills and more to help them be successful Contribute to our company's culture by being upbeat and hard-working Dispatch technicians to service and maintenance calls General office duties Requirements: High School Diploma/GED is required Self-starter, reliable, flexibility with hours High level of accuracy and efficiency Exceptional verbal and written communication skills Willingness to constantly learn and grow Computer literacy and strong typing skills, with high attention to detail Task-oriented with the ability to multitask in a busy environment HVAC knowledge is a plus, but not required Bilingual a plus, not required We are an equal opportunity employer Powered by JazzHR id XxSCs8Zi

The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services. 2 years related work experience Strong analytical and organizational skills Experience in the equipment rental or construction industry and/or related field preferred Positive attitude Professional and clean appearance Able to communicate effectively Computer Literate Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint Clean DMV & drug screen required Travel up to 25% of time Typical Field Office Environment Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs Responsible for providing efficient and timely pickup/delivery tow service Distributing assignments and deliveries to drivers Reviewing driver logs and timecards Maintaining driver files Communicating driver problems to management Dispatcher/Customer Support training and oversight Other duties as assigned per business needs

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America. **Responsibilities:** + Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. + Ensures direct and indirect daily activities of drivers and bus assistants are assigned and accomplished on-time. + Communicates all relevant details of driving assignments to drivers to ensure proper execution. + Assist drivers with routing directions and directs them to perform special services when required. + Recommends appropriate disciplinary action, up to and including suspensions and/or discharge, for part-time staff for violations of company policies. + Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route. + Notifies District and building personnel of all changes in route assignments, emergency situations, accidents, breakdowns or any other event that will disrupt service. + Maintains route documentation and records (relevant contract requirements, school information, student data, route changes, relevant maps, vehicle details, bus assignments, driver details) for the purpose of providing accurate and reliable information to customers and complies with district and state requirements. + Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery. + Maintains high compliance to dispatch standard operating procedures. + Handles customer concerns and requests for information in an expeditious and professional manner. + Escalates unresolved issues to management as appropriate. + Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager + Other duties as assigned Company name is: Durham School Services $32.29/hr **Qualifications** + High school diploma or GED + Previous dispatch experience is preferred; + Knowledge of surrounding geographic area to ensure effective and efficient routing. Ability to organize and prioritize time to balance conflicting demands related to customer care and dispatching. + Ability to communicate effectively with colleagues and customers in fast-paced and/or stressful environment (interpersonal & telephone skills). + Ability to read and interpret documents and instructions from customers and other team members + Ability to perform work activities requiring cooperation and instruction + Ability to function in a fast-paced environment, under substantial pressure + Ability to work within the appropriate level of independence + Ability to problem solve + Ability to operate two-way and emergency radio systems + Ability to use office machines (fax, scanner, copier, zip drive, telephone system) + Ability to use Microsoft Office Program and computerized routing software. + Ability to work independently + Ability to read road and street maps + Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities + Bi-lingual abilities a plus _Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers._ _We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan._ _At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law._ _Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer_ _The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions._