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  • SafeRide Navigator / Dispatcher - Public Safety

    Chapman University Careers 4.3company rating

    Dispatcher job in Irvine, CA

    SafeRide Navigator / Dispatcher responsibilities. Responsibilities Ability to provide assistance to passengers on boarding and off-boarding as needed. Must be punctual and have the ability to work late hours. Ability to follow directions. Answering phones, filing, data entry, and relaying directions to Drivers/Navigators via a two-way radio. Perform additional duties as assigned by the supervisor. Basic office skills, including computer skills and organization skills. Must possess excellent customer service skills and have good attention to detail. Must be able to learn new processes Required Qualifications Must be punctual and have the ability to work late hours. Ability to follow directions and communicate effectively.
    $38k-50k yearly est. 18d ago
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  • Police Services Dispatcher

    City of Santa Ana, Ca 4.7company rating

    Dispatcher job in Santa Ana, CA

    The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Salary listed does not include incentives, some of which are listed below: Incentive Pay * Career Development Pay: * Associate's Degree: 5% * Bachelor's Degree: 7.5% * Master's Degree: 10% * Bilingual: $300 Longevity Pay: (total years of City service) will be assigned at the following benchmarks: * Completion of 15 years: 2.5% *Completion of 20 years: Additional 2.5% For more information on incentive pay, please see Articles IV, V & VI of the Santa Ana Police Officers Association (POA) Memorandum of Understanding. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. * Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services * Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed * Dispatches emergency units on the computer aided dispatch * Maintains contact with all units on assignment to determine status and location * Provides assistance and explains response procedures * May coordinate with state, county and other local agencies to provide information and coordinate call responses * Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office * Inputs data into calls for service for police response * Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System * Tests communications equipment and reports malfunctions * Performs other functions as assigned One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy. All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.
    $32k-40k yearly est. 27d ago
  • Coordinator, Dispatch

    McLane Company, Inc. 4.7company rating

    Dispatcher job in Rancho Cucamonga, CA

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: * Pay rate: $20.00 to $23.00 per hour. * Schedule: Monday- Friday, 9am to 5:30pm. * Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. * Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. * 401(k) Profit Sharing Plan after 90 days. * Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator: * Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. * Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. * Develop and update driver and helper dispatch schedule daily. * Understand DOT hours of service and ensure driver compliance. * Set up daily tractor/trailer assignment for drivers. * Verify roadworthiness and keep maintenance records for tractors and trailers. * Call customers to inform them of variances in delivery times. * Expedite driver manifests and highlight keys. * Provide timely reports to immediate supervisor as requested. * Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. * Meet this position's physical demands. * Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate: * High School Diploma. * Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. * Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. * Have 2 years in similar function (preferred). * Map reading abilities. * Understanding of distribution systems. * Ability to communicate in various methods with different levels. * Mathematical ability for maintaining schedules. * Understanding of dispatch issues and procedures. * This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! * Safety-focused * Reliable * Adaptable * Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130 years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit ******************************************
    $20-23 hourly 36d ago
  • Police Dispatcher I

    California State University 4.2company rating

    Dispatcher job in Fullerton, CA

    Job Title Police Dispatcher I Classification Police Dispatcher I AutoReqId 553889 Department University Police Division Vice President, Administration and Finance Salary Range Classification Range $26.60 - $38.76 per hour (Hiring range depending on qualifications, not anticipated to exceed $26.60 - $38.76 per hour) Appointment Type Temporary Time Base Intermittent Work Schedule Intermittent on an as-needed hourly basis based on departmental needs. This is a temporary, intermittent position to end on or before June 30, 2026, with a possibility of renewal on an annual basis if funds and/or program needs exist. Hours will not exceed 1,000 per fiscal year. Non-benefits position. About CSUF Standing on 241 acres in the heart of Southern California, Cal State Fullerton was founded in 1957 and has grown to serve more than 43,000 students. As a leading campus of the California State University system, the University serves as both an intellectual and cultural hub for the region and a driving force in workforce and economic development. We are dedicated to student success through innovative, high-impact educational experiences and robust support programs. Equally, we invest in the growth of our staff, faculty, and administrators through orientations, training opportunities, and ongoing professional development. As a member of the Titan Community, you'll have access to a wide range of campus resources and experiences-including the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden, cultural performances at the Clayes Performing Arts Center, Titan Athletics events, the Titan Recreation Center, and our Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: The University Police department is dedicated to ensuring the University Community's right to a crime free environment through exemplary and professional service. We seek an exceptional individual to join our team as the Police Dispatcher I. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness. Under the administration of the Chief of Police, the University Police Department is responsible for the safety, health, and well-being of the University community. The Communications Unit is a primary Public Safely answering point. Provides essential communications between campus law enforcement headquarters, campus police, community service officers, and parking officers in the field, outside emergency and law enforcement agencies and the public. Screens all 9-1-1, blue emergency phones and business lines to determine the appropriate level of service needed in emergency and non-emergency situations and allocates appropriate personnel and resources to incidents. Enters calls for service into a Computer Aided Dispatch (CAD) computer system, accesses campus information, and queries local, state, and national law enforcement databases. Monitors the campus alarm systems, contacts appropriate parties, initiates police and/or fire response and set off the evacuation of a building or the entire campus if necessary. Required to multi-task and must do several things at one time, quickly and efficiently. Communicates via radio to units in the field while also answering the phone. Also ensures the interview room is successfully recorded and activity logged when a subject is being held inside. Works independently, reacts quickly, and demonstrates good judgment and discretion in stressful situations. Other duties as assigned. Essential Qualifications High school diploma or the equivalent. One year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency setting within the last ten years. Completion of, or the ability to attend and successfully complete, the Police Officers Standards and Training (P.O.S.T.) dispatcher course. Ability to pass supplemental POST requirements for dispatchers such as a background check, physical requirements, and other related requirements. Ability to effectively use the phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, and handle a wide range of interpersonal interactions effectively. Ability to learn to use applicable automated dispatch and law enforcement systems and databases. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. License/Certifications A valid California driver's license. California Law Enforcement Telecommunications System (CLETS) Trainer Certification. State of California Peace Officer Standards and Training (POST) Dispatcher Certification. Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions. Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement. Hiring Preference On-Campus CSUEU Employees
    $26.6-38.8 hourly 11d ago
  • Dispatch - Cool Transports (Night Shift)

    Cool Transports & Merit Oil

    Dispatcher job in Colton, CA

    We are actively recruiting for an experienced dispatcher to join our Cool Transports dispatch team. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. This position carries out responsibilities in the following functional areas: route planning, customer service, trouble shooting and heavy phone use. Responsibilities: Receive emergency and non-emergency calls and record significant information Address problems and requests by transmitting information or providing solutions Receive and dispatch orders for products or deliveries Prioritize calls according to urgency and importance Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations Monitor the route and status of field units to coordinate and prioritize their schedule Provide field units with information about orders, traffic, obstacles and requirements Enter data in computer system and maintain logs and records of calls, activities and other information Comply with all DOT and in-house regulations and rules Skills and requirements: Dispatch experience required, preferably in the fuel industry but not necessary High school diploma/GED required, Associates preferred Typing with experience in data entry - Excel Knowledge of procedures and guideline for emergency situations Proficient in English (oral and written) Outstanding organizational and multitasking abilities Active listener with excellent communication skills Sound judgement and critical thinking Good people skills Heavy phones Work schedule: Must be available to work all shifts with emphasize on night schedule, all days. We never close. We run our trucks 24/7 to ensure our customers receive the best service. Training will consist of day and night shifts. Benefits: Kaiser Medical Plans - 3 to choose from Dental - PPO or HMO Vision - VSP Supplemental Insurance - Aflac or Colonial Life Company paid life insurance of $10K; employee may purchase more at a reasonably inexpensive price Paid vacation time Paid sick time Paid Holidays - Christmas, New Years, 4th of July, Thanksgiving, Labor Day and Memorial Day 401K Plan with Match Schedule: 12 hour shift Day shift Holidays Rotating Night shift Overtime Weekends as needed Experience: Dispatching: 2 years (Required) Work Location: In person
    $33k-46k yearly est. Auto-Apply 60d+ ago
  • Public Safety Dispatcher I

    City of Chino, Ca

    Dispatcher job in Chino, CA

    Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) will remain open until the position is filled. Qualified applicants will be invited to attend a written examination as part of this recruitment process. Passing candidates may be invited to an interview. Additional details to be provided prior to testing. You can waive the written exam by submitting a P.O.S.T. Entry-Level Dispatcher Selection Test Battery score of 45 or above, taken within the past 12 months from the date you apply. These results must be attached to your application to be considered. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher I. The Police Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. A valid typing certificate must be submitted with your application or provided directly to Human Resources before you can be invited to interview. Applicants who do not provide a valid certificate will not be considered. The certificate must be from an accredited school or agency, dated within the past 12 months, and this requirement also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities This is the entry-level class in the public safety dispatching class series. Public Safety Dispatcher I's learn to perform dispatching related duties and responsibilities. Advancement to Public Safety Dispatcher II requires an incumbent to successfully complete the Dispatching In-Service Training Program. Advancement to the next level is not automatic and requires an evaluation by management of the incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Provide temporary and vacation relief for other staff as necessary. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support field units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and License Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possess certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy (desirable). Experience: * One year of work experience which required considerable public contact. Knowledge of: * Dispatching activities. * Record keeping principles and practices. * Modern office procedures, methods, and practices. Ability to: * Learn to assess and prioritize emergency situations. * Learn City dispatching codes, policies, and procedures. * Remain calm and learn to make rapid decisions exhibiting sound judgment in emergency situations. * Learn to operate complex radio and telephone systems. * Read and interpret street maps. * Deal tactfully and courteously with the public, City staff, and co-workers. * Understand and follow verbal and written directions. * Use correct English grammar, punctuation, and spelling. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain cooperative working relationships. * Work mandatory overtime as assigned. * Learn to operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Learn to dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Learn to effectively communicate and elicit information from upset and irate callers. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by lack of duties involving strenuous activities. These positions seldom lift more than 20 pounds. Physical Requirements: * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employees Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid typing certificate to Human Resources. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute and dated within the past year, will be required of me. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 05 This position requires you work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed.) Are you available to work this schedule? * Yes * No 06 One year of work experience which required considerable public contact is required. Do you have this required experience and is it reflected on your application? * Yes * No 07 Were you referred to this position by a current City of Chino Employee? * Yes * No 08 If you answered "Yes" to Supplemental Question #7 and were referred by a current City of Chino Employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************
    $37k-54k yearly est. Easy Apply 29d ago
  • Service Dispatcher

    Toyota of Redlands 4.3company rating

    Dispatcher job in Redlands, CA

    Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry! JOB DUTIES: Maintaining the standard and quality of service of the organization. Dispatch all incoming Repair Orders to the appropriate Technicians. Write various internal Repair Orders (such as PDI's). Outbound calls to retrieve prepaid maintenance authorizations . Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test. JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates Equal Opportunity Employer Job Type: Full-time Salary: $16.00 per hour (salary commensurate with experience) Education: High school or equivalent (Required) License: Driver's License (Required) Language: English (Required) and Spanish (Preferred but not required) Job Type: Full-time The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.
    $12-16 hourly 60d+ ago
  • Public Safety Dispatcher (Lateral) - $20K HIRING BONUS ELIGIBLE

    City of Hemet, Ca 3.9company rating

    Dispatcher job in Hemet, CA

    THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is accepting applications for Public Safety Dispatcher (Lateral) - HIRING BONUS ELIGIBLE. * Hiring Bonus Eligibility Requirements: * An applicant must be employed as a California full-time public safety dispatcher with at least three (3) consecutive years of experience as a full-time dispatcher processing both 9-1-1 calls as a primary public safety answering point and filed officer radio traffic at the time that the candidate submitted a job application to the City for the Lateral Public Safety Dispatcher position. * The three (3) years of experience as a full-time public safety dispatcher must have occurred at a California POST-certified Public Safety Agency such as a Municipal Police Department, County Sheriff's Department, or California Highway Patrol. * Candidate must posses a POST Dispatcher Basic Certificate. If you do not meet the hiring bonus eligibility requirements, please, consider applying for the regular lateral recruitment. Apply immediately for consideration! To learn more about on-the-job duties for this position please click on the video link below. ******************************************* THE POSITION: Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department. Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required. KNOWLEDGE: * Principles, practices, and procedures involved in public safety communications work; * Geography of the City and the location of streets and important buildings; * Operation of radio/telephone receiving and transmitting equipment; and * Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services * Police and Fire dispatching procedures and the laws and regulations; * Report writing; and * Record keeping principles; * Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility; * Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime; * Principles of functional supervision, training and dispatching operations. ABILITY: * Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar; * Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention; * Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications; * Effectively work under conditions of emergency; * Obtain vital information from individuals in stressful or emergency situations; * Make quick and appropriate determinations in all situations; * Adjust quickly to changing situations and priorities; * Use tact, initiative, prudence and independent judgement within general policy and legal guidelines; * Maintain accurate records; * Type accurately at a moderate speed; * Accurately read and interpret maps; * Remain courteous and calm while interacting with the public; * Handle simultaneous calls; * Listen and comprehend radio calls while talking on the phone; and * Establish and maintain effective working relationships; * Identify and implement efficient work practices and procedures; * Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; * Train others in the use of communications equipment. MINIMUM QUALIFICATIONS * One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable. * High school or GED * College level coursework in radio communications or law enforcement is desirable. CERTIFICATE/LICENSE * Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License; SPECIAL REQUIREMENTS: Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department). WORKING CONDITIONS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays. Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms. Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange Work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment. Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time. Selection Process All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period. RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED. CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE. The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.
    $46k-59k yearly est. 41d ago
  • Lateral Public Safety Dispatcher (COI)

    Military, Veterans and Diverse Job Seekers

    Dispatcher job in Irvine, CA

    To qualify as a Lateral Public Safety Dispatcher, candidates must: Possess a POST Public Safety Dispatcher Certificate Successfully completed a probationary period within a California public safety agency or have one full year of Dispatcher experience within the last four years at time of hire. Typing Ability: Net speed of 40 wpm High school diploma or equivalent. Your Impact: Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/13 schedule" (three 13-hour shifts) per week with paid meal breaks. Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Rotating through graveyard shifts is required annually. Official uniforms must be worn. Chain of command oriented. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules. Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. All applicants must be able to pass the Public Safety background check process. This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.
    $36k-54k yearly est. 60d+ ago
  • Lead Public Safety Dispatcher

    San Bernardino City Unified 4.1company rating

    Dispatcher job in San Bernardino, CA

    Under direction, provide training and participate in the work of public safety dispatchers in providing a wide variety of services involving radio and other communications system, intrusion alarm systems, teletype, dispatching personnel, and clerical duties at the School Police Communications Center. SUPERVISION: Receives supervision from the Public Safety Communications Supervisor or higher level manager. Examples of Duties EXAMPLES OF DUTIES: Duties may include, but are not limited to, the following: * May assist with trainer and provides on-the-job training, instruction, and assistance to Public Safety Dispatchers involving radio and other means of communication, intrusion alarm systems, fire alarms, teletype, dispatching personnel, policies and procedures, and clerical duties. * Functions as lead worker and participates in the selection of new dispatchers. * May assign and reviews work. * Monitors and troubleshoots equipment problems and ensures issues are referred to the correct repair agency and reported to supervision. * Answers telephone requests for police, fire and medical emergencies. * Determines the seriousness of a situation and dispatches school police units or refers caller to the correct agency in accordance with predetermined plans or as directed. * Maintains radio communication with district police units and log the activities of each officer including the time, location and nature of each incident reported. * Monitor all burglar alarms, fire alarms and surveillance cameras throughout the entire district. * Maintain telephone and radio communication between school police, the San Bernardino City Police Department and the San Bernardino Sheriff Department and assist in coordinating the activities of all departments during emergency situations. * Runs warrant checks on subjects, registration checks on vehicles, property checks and student enrollment status using teletype and computer. * Coordinate radio communication with security officers, maintenance and district personnel. * Prepare files, checks routes, files reports, department documents and records, prepares and maintains periodical operational reports and records including statistical data. * Maintain various departmental files including criminal records and confidential files. * Performs job related duties as required. Qualifications EDUCATION/TRAINING: These are the minimum experience standards which will be used to admit or reject applicants for examination Two (2) years of fulltime paid work experience as an emergency or public safety dispatcher. High school graduation or the equivalent. LICENSES/CERTIFICATES/REGISTRATIONS (At time of appointment and during employment): P.O.S.T. certificate for the Basic Complaint/Dispatcher course.* Additional Information CLICK HERE TO VIEW THE COMPLETE JOB DESCRIPTION Only online applications are accepted via ******************************************************* Computer access is available in the Personnel Commission Office. APPLICATIONS: Following closing of recruitment, no additional application material or information will be accepted. RECRUITMENT TYPE: OPEN & PROMOTIONAL (Anyone may apply for this position) ADDITIONAL SALARY INFORMATION: This is a non-exempt position, Regular Classified Salary Range 39A. Positions in this classification work 12 hour rotating shifts on a 12-month basis. The probationary period for employees in this classification is 248 paid work days. BENEFITS: Health, Vision, Dental and PERS (retirement). Benefits are available to full-time and part-time employees. For complete details visit Employee Benefits THE EXAMINATION: * Written Examination. WEIGHT: 100% * Typing speed of 40 wpm. WEIGHT: Pass/Fail * Only qualified candidates will be invited to participate in the examination process. * Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit. * Candidates will be notified in accordance with the Personnel Commission Rules. * This eligibility list will be active for a period of (1) year. REASONABLE ACCOMMODATIONS: The Personnel Commission will make every effort possible to ensure that all applicants compete on an equal level. At any time in the employment process, applicants with disabilities may request reasonable accommodations if required. To give district staff adequate time to evaluate each case, and to arrange for accommodations, applicants must submit their request to the Affirmative Action Office at ************** as soon as possible. Failure to do so may result in the inability to provide the necessary reasonable accommodations in a timely manner. Fingerprinting, drug and tuberculosis testing is required of all successful candidates new to the district. District employees and external applicants must upload proof of education and/or training with each application. Acceptable documents include copies of a high school diploma, GED (or equivalent), transcripts (official or unofficial), college degree(s), and/or training certificates. Applications submitted without the required documentation may be disqualified. All relevant experience must be clearly listed in the "Work Experience" section of the application, as resumes will not be considered. In compliance with California SB 1100, a valid California driver's license and automobile insurance are required only for positions in the classification where driving is an essential job function. Closing Date: February 3, 2026 at 11:59 P.M. PST CLASSIFIED NON-MANAGEMENT EMPLOYEE: PERS Retirement; Medical, Dental, Vision, and Life Insurance; Vacation, Holidays and Sick Leave. Benefits are available to full-time and part-time employees. CLASSIFIED MANAGEMENT EMPLOYEE: PERS Retirement; Medical, Dental, Vision, and Life Insurance. Benefits are based on a 40-hour workweek, 8 hours per day. SCHOOL POLICE OFFICERS: PERS Retirement; Medical, Dental, Vision, and Life Insurance. Benefits are based on a 40-hour workweek. School Police Officers Differential compensation: POST Intermediate Certification: 6% to base pay POST Advanced Certification: 8% to base pay Associate degree: 5% to base pay Bachelor degree: 7% to base pay Master degree: 9% increase to base pay For complete benefit details, please visit ************************************************************************************ Employer San Bernardino City Unified School District Personnel Commission Address 1525 W. Highland Ave. San Bernardino, California, 92411 Phone ************** Website **************************************************************
    $37k-47k yearly est. 21d ago
  • Public Safety Dispatcher

    Santa Ana Unified School District

    Dispatcher job in Santa Ana, CA

    Santa Ana Unified School District See attachment on original job posting EDUCATION AND EXPERIENCE: Three years of customer service experience in demanding, fast-paced environment requiring multi-tasking and independent judgement skills or a combination of training, experience, and/or education equivalent to successful completion of the P.O.S.T. certified dispatcher basic academy. Recent, full-time or equivalent part-time, paid, civilian or military experience in radio dispatching, public emergency information systems, or law enforcement or experience in a public safety Computer Aided Dispatch (CAD) radio communication department is highly desirable. LICENSES AND OTHER REQUIREMENTS: • Possess or have the ability to obtain Pass a Peace Officer's Standards and Training (POST) basic Public Safety Dispatcher certificate within one year of employment. • Successful completion of P.O.S.T Public Safety Dispatcher course within last 3 years. • Typing/keyboarding certificate at a net, corrected speed of 30 words per minute. • Successfully pass a computerized skills assessment test. *Ability to pass a thorough background investigation conducted by the Santa Ana School Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas in accordance with California P.O.S.T. requirements. *Must not have an felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary. REQUIRED DOCUMENTS: • Proof of successful completion of P.O.S.T. Public Safety Dispatcher course within the last 3 years • High School Diploma • Typing/keyboarding certificate (Reflecting a net, corrected speed of 30 words per minute) • Resume Please attach documents listed above as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted) This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at ************ under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.
    $36k-54k yearly est. 4d ago
  • Public Safety Dispatcher

    San Manuel Casino 4.2company rating

    Dispatcher job in Highland, CA

    Under the direction of the Manager, Dispatch Shift, the Public Safety Dispatcher is responsible for performing their duties and responsibilities in accordance with all established laws and regulations to include the San Manuel Department of Public (DPS) Safety Policies and Procedures. These duties include operating all radio-telephone transmitting and receiving equipment along with the computer-aided dispatch system; All information must be recorded in a timely, accurate manner, recording all pertinent information for emergency and non-emergency request for service from the Tribal Community, Resort, Casino, Offsite properties; as well as law enforcement agencies, fire, medical or other emergency services. This position uses multiple communications systems to coordinate emergency calls; relay information and assistance; directly coordinates requests involving law enforcement agencies and other emergency response personnel, provides notifications in accordance with predetermined plans across all Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement, fire, emergency service agencies and other Departments. Conducts immediate public safety threat analysis and coordinate with law enforcement and other Enterprise Departments. Broadcast all immediate public safety emergencies and Be On the Lookout (BOLO) information across all radio channels and enter data into the Computer Aided Dispatch Software (CAD) system. 2. Receives, screens, enters, dispatches, and monitors high volume of emergency and non-emergency calls for service through the computer-aided dispatching system for the enterprise; Tribal community; other law enforcement, fire, and emergency services agencies. Tracks availability status of all Public Safety units: maintains regular contact with all units on emergency and non-emergency assignment, maintains and tracks current location of Public Safety units, accurately maintain, and update daily computerized log of all Enterprise field/ facility/units/officers dispatched. 3. Monitors emergency alarm systems, analyzes recorded and live surveillance video of non-gaming activities to detect any suspicious activity which may pose a risk to employees, vendors, guests, Tribal Community or Casino/Resort/Offsite operations. Accurately reads, interprets, inputs and relays information obtained from the Tribal Community, employees, customers, and other law enforcement/public safety personnel into the CAD Software. Makes appropriate risk and safety notifications across the enterprise. 4. Determines the number of public safety units, and which units, to dispatch by considering such factors as time of day, description, and location of calls, units available and probable degree of hazard to Tribe, Public and the responding units. Performs camera checks and inputs Surveillance Technical Work Orders or Malfunction Forms and reports any other problems pertaining to surveillance equipment. 5. Provides support to the Tribal Community through different services to ensure safety; to include Tribal Elder checks during power outage to screen for possible medical or other emergency assistance. Handles Tribal community dispatch services of animal control, environmental factors, and beekeepers. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS High School Diploma or GED is required. Associate in criminal justice related field is preferred. Minimum of three (3) years of experience in high volume customer service environment; including dealing with the public in stressful situations is required. Must be 21 years of age. Prior Law enforcement or Fire Emergency Dispatch experience is strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Include demonstrated functional, technical, or behavioral, leadership competencies (Decision making, collaboration, teamwork, results orientation, communication, building relationships, strategic planning, accountability, integrity, customer service, problem solving, field specific, etc). Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. Must have excellent written and verbal communication. Bilingual abilities are a plus. Experience conducting, assessing, and mitigating security threats is preferred; Ability to distinguish between emergency and non-emergency calls. Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems. Knowledge of standard radio broadcasting and dispatch procedures and policies; Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service. Knowledge of landmarks on the reservation, tribal properties, and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area. Knowledge of Public Safety radio codes, ten codes, phonetic alphabet, and practices and procedures; Knowledge of basic criminal and civil law including tribal codes and ordinances. Ability to operate the department's computer, Microsoft Office, and CAD phone systems, and radio equipment. Ability to use creative and proactive problem-solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation; Ability to effectively communicate with and elicit information from upset and/or irate customers, tribal members, or employees. Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Enterprise Public Safety communications dispatchers and/or supervisors. Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature. Ability to understand and follow oral, written, and electronically transmitted instructions. Ability to establish and maintain positive working relationships with communications employees and supervisors, Public Safety personnel, other Enterprise personnel, law enforcement and/or fire department personnel. Pass typing testy at a speed of at least thirty-five (35) words per minute with 90% accuracy. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Must possess a California Peace Officer Standards & Training (POST) Basic Dispatch Certificate or obtain certification within one year of employment. Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend, and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors, or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit, and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $38k-53k yearly est. Auto-Apply 8d ago
  • Public Safety Dispatcher

    Sunset Safety Agency

    Dispatcher job in Industry, CA

    Public Safety Dispatcher - Full-Time Pay Range: $19.00 - $21.00 per hour Schedule: Must have open availability, including nights, weekends, and holidays Sunset Safety Agency is seeking a highly skilled and dependable Public Safety Dispatcher to join our operations team. If you excel in high-pressure environments, have strong communication skills, and are passionate about safety and emergency response, we want to hear from you. Position Overview: As an Public Safety Dispatcher, you will serve as a vital link between our field teams and operations, ensuring rapid, clear, and effective communication during routine and emergency situations. Your ability to think quickly and relay critical information accurately will directly support the safety and success of our field personnel and clients. Key Responsibilities: Operate and monitor two-way radio systems to maintain constant communication with field teams. Receive, assess, and prioritize incoming emergency calls and messages. Dispatch appropriate personnel and resources based on urgency, availability, and location. Maintain accurate records of communications, calls, and incident responses. Relay real-time updates and critical information to field personnel and leadership. Coordinate with external emergency services and public agencies when required. Assist in training new dispatchers and help develop communication protocols and procedures. Qualifications: High school diploma or equivalent required; formal training in emergency dispatch or communications is a plus. Previous experience in a dispatch, emergency response, or communications role preferred. Excellent verbal and written communication skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Proficient in using radio systems, dispatch software, and basic office computer programs. Flexibility to work varied shifts, including overnights, weekends, and holidays. Strong attention to detail and organizational skills. What We Offer: Competitive salary and benefits package Comprehensive health, dental, and vision insurance 401(k) retirement plan Supportive and collaborative team environment Ongoing training and professional development opportunities Privacy Notice for California Applicants Sunset Safety Agency collects and uses the personal information you provide solely for employment-related purposes, such as evaluating your qualifications and communicating with you about your application. We do not use automated decision-making systems in our hiring process. Your information is handled in accordance with the California Civil Rights Department's (CRD) regulations and applicable privacy laws.
    $19-21 hourly 60d+ ago
  • Ambulance Medical Dispatcher *NIGHTS*

    Advantage Ambulance

    Dispatcher job in Riverside, CA

    Job DescriptionBenefits: 401(k) Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Advantage Ambulance is a BLS and CCT ambulance provider headquartered in the county of Riverside, California. Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance services (CAAS). Only 1% of all ambulance organizations in the United States have achieved this accreditation. As a dispatcher with Advantage, you have an opportunity to work for a great employer...all while playing your part in the company's positive impact in the communities in which we serve. WHAT MAKES ADVANTAGE A GREAT PLACE FOR DISPATCHERS TO WORK: State of the art dispatching center Coveted 12-hour shifts with more days off Dynamic department with experienced and supportive leadership Amenitiesour CEO has been quoted saying I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshmentsa place that everyone wants to come to each day. Come join our dispatching team and be part of a growing company that values their employees and offers exceptional work/life balance! Our Dispatchers are responsible for answering, evaluating, and triaging all transport requests and deploying the most appropriate resources. We strive for excellence, and as such, expect every EMS Dispatcher to provide each caller with exemplary customer service. REQUIRED/PREFERRED QUALIFICATIONS FOR EMS DISPATCHERS: Possession of an EMT, EMD, or ETC certification or the ability to attain one (Required) Availability to work 12-hour rotating shifts (Required) One (1) year of direct customer service experience (Preferred) Previous work experience in a communications center or as an EMS dispatcher (Preferred) Previous work experience as an EMT, Paramedic, CNA, or LVN (Preferred) High school diploma or equivalent (Preferred) DISPATCHER ROLES & RESPONSIBILITIES: Demonstrate exceptional customer service skills with both internal and external customers Ability to strategically review, plan, and deploy resources Maintain a calm and professional demeanor Take direction, work independently, and as part of a group Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with callers Familiarity with company service areas and medical facilities Working knowledge of service area geography, roadways, and traffic patterns Ensure compliance with all company and customer policies and procedures as they pertain to the coordination of patient transport Professionally control difficult interactions and effectively direct the flow of the conversation Proficiency with computer operations, word processing, email, and spreadsheet software programs Operate a multi-line phone system Document all phone and radio transactions using a computer-aided dispatch (CAD) program Attend all mandatory meetings and trainings Perform other duties as assigned by management or the leadership team PHYSICAL REQUIREMENTS Must be able to sit for an extended period of time Requires frequent, repetitive hand movements, standing, walking, reaching, and grasping Must be able to hear and communicate clearly to perform job duties in-person and over the telephone Adequate vision is required in order to read information from printed sources and computer screens BENEFITS: 401(k) Health insurance Employee assistance program Health insurance Paid time off Vision insurance Looking for something better? Join our team*! Apply to this job with your resume to be considered for this position. * Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements.*
    $32k-47k yearly est. 19d ago
  • Campus Safety Dispatcher

    The Claremont Colleges Services 3.8company rating

    Dispatcher job in Claremont, CA

    This position is the primary communication link for most Campus Safety calls for service and assistance via the telephone, radio, or walk-in customers. The Dispatcher performs a broad range of services and is the life-line for patrol personnel, researching information, making necessary notifications to appropriate staff campus-wide during and after regular business hours; communicating with outside emergency response personnel (police, fire and paramedics) when needed; initiating and maintaining a Daily Log that documents all calls for service and shift activity; inputting/retrieving data, reports and other required information; monitoring and dispatching officers to numerous alarms and activity observed on CCTV Surveillance Systems; issuing parking permits for TCC member institutions and communicating, when necessary, with the Claremont Police 911 dispatch center. ESSENTIAL FUNCTIONS The following are the fundamental duties and responsibilities of this position which the incumbent must be able to perform to fulfill the purpose and requirements of this position. Receives and dispatches calls for emergency and non-emergency services to and from patrol officers; contacts outside emergency services for assistance when needed; receives and screens all incoming telephone calls to Campus Safety. Maintains contact communication with patrol officers, and dispatches officers to calls on a routine and emergency basis. Answers calls from Emergency Phones campus wide, and immediately dispatches officers to the appropriate locations. Provides primary monitoring of TCC automatic fire alarms and communicates with the Claremont Police 911 center and other agencies to ensure the appropriate response. Maintains a Daily Log for all requests for services, responses, and activity by Campus Safety. Maintains the Daily Crime Log. Monitors and dispatches officers to all alarms received, makes notifications as needed. Monitors and dispatches officers to all suspicious activity observed on CCTV Surveillance Systems. Monitors local police and emergency frequencies, via police scanners, and notifies patrol officers and others of situations that may impact the Claremont Colleges. Maintains reception counter; greets and assists all office visitors, provides information as needed. Operates department computers to input and retrieve information relating to Incident Reports, the Daily Log, the Daily Crime Log, field Interviews, vehicle registration, work orders, and other programs. Provides Daily Logs and Incident Reports to Student Deans and other Campus Administrators. Handles notification calls to all Colleges in regard to emergency situations, maintenance issues, property damage, etc. Issues parking permits, temporary parking permits, maps, traffic appeal forms, and other information, as requested. Processes lost and found property brought to Campus Safety. Performs related duties as assigned. QUALIFICATIONS Education/Training: A high school diploma or the equivalent. Experience: At least two (2) years of related experience working in customer service, clerical, and/or telephone support assignments. Competencies: Able to successfully pass an employment and education verification and comprehensive criminal background check. Able to effectively manage multiple tasks and communications formats during periods of high activity. Able to understand, read, write, and speak English clearly. Able to follow written and oral instructions and compose log entries and written reports concisely and accurately in English. Able to function effectively in a very busy and fast-paced work environment. Able to maintain composure and critical thinking in stressful and unexpected situations. Able to prioritize calls and handle several functions at once on a routine and emergency basis. Knowledgeable in the use of Microsoft Word, Excel, Outlook, and PowerPoint, databases, and electronic timekeeping system. Able to learn to use other computer technologies and systems as needed. Create and maintain a positive and respectful work environment, free of fear and intimidation. Always demonstrate and promote integrity and the highest standards of professional conduct, with sensitivity for the perception of security/law enforcement personnel in a culturally diverse and socially aware environment. Sensitivity to and embracement of individuals that represent cultural, religious, ethnic and lifestyle diversity. Preferred Qualifications: Completion of a basic POST or APCO International Dispatcher Course is highly desirable. Experience in a public safety dispatch or communications center is highly desirable. Experience with Computer-Aided Dispatch (CAD) systems is highly desirable. Work Schedule: Dispatchers work a 4/10 schedule; 4 days per week, 10-hour days. Campus Safety Dispatch has three shifts: Day shift (6am to 4:30pm), swing shift (3:30pm to 2am), and night shift (8:30pm-7am). Must be available and willing to work any shift assigned (day, swing, night) on all days of the week (weekdays, weekends, and holidays). Shifts are rotated every four (4) months. Holiday, weekend, and evening work hours are required. Regular hours may vary due to needs of the organization or because of special events and major incidents. COMPENSATION Pay: The pay rate for this position is $24.32/hour. Benefits: This position is eligible for our employment benefits package including: medical, dental, vision, 10% retirement contributions after one year (no matching required), group life insurance, generous time off, professional development funds, discounts for mobile plans, software, and entertainment, access to fitness facilities, and more! PHYSICAL REQUIREMENTS Sedentary work that primary involves sitting and standing: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Active work that primary involves standing and walking: ☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never Light work that involves moving objects weighing up to 10 pounds: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Medium work that includes moving objects weighing up to 25 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Medium work that includes moving objects weighing up to 40 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Heavy work that includes moving objects weighing up to 50 pounds: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Operate a street legal golf cart, a company automobile, or other heavy machinery: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Read or write electronic or printed materials: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Communicate verbally in person, by phone or another device: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Moving body into different positions to work down low, overhead, or outward: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work involving climbing ladders, stairs, scaffolding, or similar: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in various environments including low, high, tight, low-ventilation, or confined spaces: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work indoors in climate-controlled spaces: ☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never Work outdoors in various weather conditions: ☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never Work in a noisy environment: ☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never Wear: ☒ Uniform ☐ Work or Non-Slip Shoes ☐ Personal Protective Equipment Disclaimer: This has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed. ADA/OSHA: This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA). Equal Opportunity Employer: TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.
    $24.3 hourly Auto-Apply 7d ago
  • Public Safety Dispatcher

    San Manuel Indian Bingo & Casino 4.4company rating

    Dispatcher job in Highland, CA

    Under the direction of the Manager, Dispatch Shift, the Public Safety Dispatcher is responsible for performing their duties and responsibilities in accordance with all established laws and regulations to include the San Manuel Department of Public (DPS) Safety Policies and Procedures. These duties include operating all radio-telephone transmitting and receiving equipment along with the computer-aided dispatch system; All information must be recorded in a timely, accurate manner, recording all pertinent information for emergency and non-emergency request for service from the Tribal Community, Resort, Casino, Offsite properties; as well as law enforcement agencies, fire, medical or other emergency services. This position uses multiple communications systems to coordinate emergency calls; relay information and assistance; directly coordinates requests involving law enforcement agencies and other emergency response personnel, provides notifications in accordance with predetermined plans across all Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement, fire, emergency service agencies and other Departments. Conducts immediate public safety threat analysis and coordinate with law enforcement and other Enterprise Departments. Broadcast all immediate public safety emergencies and Be On the Lookout (BOLO) information across all radio channels and enter data into the Computer Aided Dispatch Software (CAD) system. 2. Receives, screens, enters, dispatches, and monitors high volume of emergency and non-emergency calls for service through the computer-aided dispatching system for the enterprise; Tribal community; other law enforcement, fire, and emergency services agencies. Tracks availability status of all Public Safety units: maintains regular contact with all units on emergency and non-emergency assignment, maintains and tracks current location of Public Safety units, accurately maintain, and update daily computerized log of all Enterprise field/ facility/units/officers dispatched. 3. Monitors emergency alarm systems, analyzes recorded and live surveillance video of non-gaming activities to detect any suspicious activity which may pose a risk to employees, vendors, guests, Tribal Community or Casino/Resort/Offsite operations. Accurately reads, interprets, inputs and relays information obtained from the Tribal Community, employees, customers, and other law enforcement/public safety personnel into the CAD Software. Makes appropriate risk and safety notifications across the enterprise. 4. Determines the number of public safety units, and which units, to dispatch by considering such factors as time of day, description, and location of calls, units available and probable degree of hazard to Tribe, Public and the responding units. Performs camera checks and inputs Surveillance Technical Work Orders or Malfunction Forms and reports any other problems pertaining to surveillance equipment. 5. Provides support to the Tribal Community through different services to ensure safety; to include Tribal Elder checks during power outage to screen for possible medical or other emergency assistance. Handles Tribal community dispatch services of animal control, environmental factors, and beekeepers. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED is required. * Associate in criminal justice related field is preferred. * Minimum of three (3) years of experience in high volume customer service environment; including dealing with the public in stressful situations is required. * Must be 21 years of age. * Prior Law enforcement or Fire Emergency Dispatch experience is strongly preferred. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Include demonstrated functional, technical, or behavioral, leadership competencies (Decision making, collaboration, teamwork, results orientation, communication, building relationships, strategic planning, accountability, integrity, customer service, problem solving, field specific, etc). * Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. * Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. * Must have excellent written and verbal communication. Bilingual abilities are a plus. * Experience conducting, assessing, and mitigating security threats is preferred; Ability to distinguish between emergency and non-emergency calls. * Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems. * Knowledge of standard radio broadcasting and dispatch procedures and policies; Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service. * Knowledge of landmarks on the reservation, tribal properties, and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area. * Knowledge of Public Safety radio codes, ten codes, phonetic alphabet, and practices and procedures; Knowledge of basic criminal and civil law including tribal codes and ordinances. * Ability to operate the department's computer, Microsoft Office, and CAD phone systems, and radio equipment. * Ability to use creative and proactive problem-solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation; Ability to effectively communicate with and elicit information from upset and/or irate customers, tribal members, or employees. * Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Enterprise Public Safety communications dispatchers and/or supervisors. * Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature. * Ability to understand and follow oral, written, and electronically transmitted instructions. * Ability to establish and maintain positive working relationships with communications employees and supervisors, Public Safety personnel, other Enterprise personnel, law enforcement and/or fire department personnel. * Pass typing testy at a speed of at least thirty-five (35) words per minute with 90% accuracy. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Must possess a California Peace Officer Standards & Training (POST) Basic Dispatch Certificate or obtain certification within one year of employment. * Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend, and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors, or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit, and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
    $42k-51k yearly est. Auto-Apply 7d ago
  • Public Safety Dispatcher

    City of Garden Grove, Ca 3.6company rating

    Dispatcher job in Garden Grove, CA

    The City of Garden Grove is now accepting applications for: Public Safety Dispatcher Deadline to apply for this recruitment is Friday, February 13, 2026 at 5:00 p.m. PST Click here to apply online: Join Our Team Under general supervision, Public Safety Dispatchers send out personnel and equipment for both routine and emergency service based on information secured from incoming calls and according to established procedures. The ideal candidate for this position will be alert, highly responsible and able to make sound judgments quickly while working under high-pressure circumstances. Dispatchers work a 3/12 shift. Employees are assigned to work the day or night shift and may be required to work on weekends and holidays, if staffing or workload dictates. Overtime or working through lunch may also be required if the work is urgent or the workload cannot be covered. We anticipate creating an eligibility list from this recruitment that may be used to fill current and future vacancies. Apply now! Receive and process requests for police, fire and/or emergency medical service utilizing a computerized dispatch system Operate a multi-line computerized telephone system which includes 911 emergency phone lines, non-emergency phone lines, text to 911, and a TDD system Dispatch personnel and equipment for both routine and emergency service utilizing phone location mapping according to established procedures or as directed Maintain computer terminal and radio contact with field personnel Relay messages and keep command personnel informed of the status of emergency situations Maintain records and logs of communications activities, including activity logs, special files, lists and maps Perform related duties as assigned EDUCATION AND EXPERIENCE: Graduation from an accredited high school or successful completion of the G.E.D. (General Educational Development) exam and one (1) year of clerical or other related experience involving contact with the public and some use of independent judgment. Completion of POST Public Safety Dispatcher Training is highly desirable. KNOWLEDGE OF: Customer service techniques and principles; computerized record systems, and use of personal computers. ABILITY TO: Learn the practices and procedures involved in public safety communications work; receive and transmit information, relay messages, keep command personnel informed of the status of emergency situations; maintain confidentiality of information that is inherently part of the position; apply predetermined plans; learn the operations of radio/telephone receiving and transmitting equipment; learn the geography of the City and maintain familiarity with the locations of streets, specified buildings and facilities to coordinate activity with field personnel on assignment; accurately read and interpret maps; work in a demanding, regimented environment and exercise good judgment in all situations; provide quality customer service and maintain a courteous, patient, and professional attitude on all radio and phone contacts; keep detailed and accurate records and logs of communication activities, special files, lists and maps; prepare reports; hear accurately and speak clearly and distinctly; type a minimum of 30 net words per minute and learn to use the computer-aided dispatch system; learn to use the computer-aided dispatch system, text-to-911 software and computerized phone equipment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification walk; sit; stand; use fingers/hands repetitively; stoop, bend and lean; twist and turn; reach above and below shoulder level; speak clearly; hear normal voice conversation; distinguish shades or colors; see small details; use a telephone; use a radio and/or Computer-Aided Dispatch system; use a personal computer; and type or use a 10-key type keypad. WORK ENVIRONMENT: Work is performed in a fast-paced office environment utilizing modern office equipment and technology and may require sitting for prolonged periods of time using a computer. The incumbent stands, walks, and may twist, reach, bend, crouch and kneel. An incumbent must be able to meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Exposure to high frequency noise, low lighting, multiple conversations, interruptions and highly-agitated callers are typical occurrences in this environment. OTHER REQUIREMENTS: Applicants must not have any felony convictions. The ability to speak Spanish, Vietnamese, or Korean is highly desirable. HOW TO APPLY Applications may be completed online by visiting ****************** Questions regarding this recruitment should be sent to *****************. Operating hours are Monday through Thursday, 7:30 a.m. to 5:30 p.m., and every other Friday, 7:30 a.m. to 5:00 p.m. Online application packets must include: * a completed online employment application; * a completed supplemental questionnaire; * a completion certificate for the POST Public Safety Dispatcher Basic Course, if applicable; * a valid POST Basic (or higher) Dispatcher certificate, if applicable; * a valid typing certificate, if applicable The job application must be completely filled out. A resume may be submitted but cannot substitute for some of the information. Be sure to detail any education, training, or other relevant course work that would make you a particularly strong candidate. Your application will be reviewed very carefully, and only those who appear to have the best qualifications will be invited to continue in the selection process. Meeting the minimum requirements does not guarantee an invitation to further testing. THE SELECTION PROCESS The selection process may include: * APPLICATION SCREENING * WRITTEN EXAMINATION - Test scores must be received by the deadline of February 23, 2026 from one of the two test options below. Failure to complete one of the options below may result in disqualification from the recruitment process. Candidates may submit existing test scores that were taken within the prior year but still valid on February 23, 2026. Test scores must meet the minimum passing score(s) to be accepted. National Testing Network (NTN) Emergency Communications Exam * Minimum passing score: CallTaker 40%, Dispatcher 25%, Notes 50%, Data Entry - Plates 32%, Data Entry - Names 10%, Cross-Search 27%, Listening and Understanding 30%, and Self-Assessment 60%. Failure to complete all exam components may result in disqualification. * This exam is administered directly by the NTN and candidates pay a test fee for the service. Please visit the NTN website for more information on testing locations and pricing. * To schedule a test, visit the National Testing Network website by clicking here. Select the Garden Grove Police Department and the specific position you are applying to. * NTN will submit your scores to Garden Grove Human Resources for review. Candidates should plan accordingly to allow adequate time for exam scoring and delivery by the deadline. * OR - P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery * Passing score: Total T-Score - 53 or higher * Garden Grove Human Resources does not have any P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery test dates scheduled. However, if you have taken the P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery test with another agency within the last year, you may submit a copy of your test results to meet the written exam requirement. Results must be on the testing agency's letterhead. * P.O.S.T. Public Safety Dispatcher Entry-Level Test Battery score may be attached to your online application or emailed to *****************. * TYPING TEST - see "Typing Certificate Information" below * ORAL INTERVIEW - tentatively scheduled for in-person on March 12, 2026 WRITTEN EXAM CAN BE WAIVED FOR LATERAL CANDIDATES THAT CAN PROVIDE: * Proof of possession of a valid California POST Public Safety Dispatcher Basic Certificate; or * Proof of possession of the POST-Certified Public Safety Dispatcher Basic Course (80 hours minimum) and completion of probation as a Public Safety Dispatcher during previous employment. Candidates who may need accommodations during the selection process must contact the Human Resources Department at ***************** at least one week prior to any test dates. CANDIDATES WILL ONLY RECEIVE COMMUNICATION THROUGH EMAIL. Candidates should check their email and spam mail for any notices regarding their status. Candidates considered for appointment to a position must pass a thorough background investigation, Computer Voice Stress Analysis (CVSA) Examination, psychological evaluation, and pre-placement medical examination. TYPING CERTIFICATE INFORMATION *IMPORTANT INFORMATION - PLEASE READ* Applicants must submit a typing certificate by March 12, 2026 at 5:00 p.m. PST. Typing certificates must meet the following criteria: * Must document your typing speed for a 5-minute timed test * The minimum required speed is 30 net words per minute * Must be from an agency that regularly certifies typing speed, such as temporary agencies, workforce service centers, adult schools or other similar agencies. Certificate must include an agency name, proctor name, and phone number for possible verification * Certificate must be issued within the past 12 months (March 2025 - March 2026) * Internet or online certificates will not be accepted If you have any questions regarding this recruitment, please contact Ashleigh Anderson Camba, Human Resources Analyst at *****************. NEPOTISM POLICY The City has adopted a Nepotism Policy that may affect the status of a candidate's application. Please refer to the Garden Grove Municipal Code 2.44.440 Nepotism Policy for more information. EQUAL OPPORTUNITY EMPLOYER The City of Garden Grove is an Equal Opportunity Employer that does not discriminate on the basis of sex, race, color, marital status, religion, ancestry, national origin, medical condition, non-disqualifying disability, age, sexual orientation, gender identity/expression, genetic information, military/veteran status, or other protected class covered by appropriate law. DISASTER SERVICE WORKER Per Government Code 3100, in the event of a disaster, employees of the City of Garden Grove are considered disaster service workers and may be asked to respond accordingly.
    $46k-58k yearly est. Easy Apply 11d ago
  • Scribe - Emergency Medicine - MemorialCare Saddleback Medical Center

    Vituity

    Dispatcher job in Laguna Hills, CA

    Laguna Hills, CA - Seeking Entry Level Scribe Gain Experience Working Side-By-Side With Frontline Physicians As part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Vituity we know the impact you can have. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. As part of the Vituity Scribe Program, there are multiple opportunities to fit your needs, including gaining experience in units such as the Emergency Department, Intensivist Care, Telemetry and Medical-Surgical. The Opportunity * Firsthand exposure to a clinical setting for undergraduates or post baccalaureate students pursuing a career in healthcare. * Great opportunity for students taking time off before Medical, PA or NP school. * Scribe hours are counted towards clinical training for most PA and medical school programs. * Work one-on-one with physicians and other health care providers. Become proficient in medical terminology and put you a few steps ahead of someone else that is entering the same program as you and has not had this experience. * Outstanding networking and resume building opportunities. * Connect with our scribe alumni for mentorship opportunities. * Completion of scribe application test is required - if applying to more than one scribe position, you are not required to take the eSkill assessment test beyond the first time, unless wanting a better score from your first time. * If the site you are applying for is hiring, you will be contacted by a recruiter only if your skills and experience best match the requirements of the current job opportunity. * Due to the high volume of applicants, we are not able to respond to phone inquiries regarding application status at this time. Required Experience and Competencies * Responsible and mature demeanor with a passion for medicine. * Strong writing skills. * Quick and accurate typing speed. * Experience with medical terminology, human anatomy and human physiology is preferred. * Each scribe works 2-3 shifts per week (including weekends and a holiday). * Ability to stand, walk and follow a physician for extended periods of time. * Ability to work in a stressful and fast paced environment. * 1 year commitment at this site, continuous one year, not a summer position. * Excellent follow through. * Self-motivated. The Practice MemorialCare Saddleback Medical Center - Laguna Hills, California * A 325-bed acute care, nonprofit hospital with a 31-bed Emergency Department. * STEMI Receiving Center and Stroke Center. * Annual volume of 40,000. * Vituity scribe support available. The Community * Laguna Hills, California, is a fantastic place to live and work, offering a blend of suburban tranquility and proximity to major attractions. * Located in Orange County, it's surrounded by picturesque hills, parks, and beautiful neighborhoods. * The city is just a short drive from Laguna Beach, renowned for its art scene and stunning coastline, and Disneyland is only a 30-minute drive away. * Laguna Hills features a mild Mediterranean climate, with warm, dry summers and mild, wet winters, ideal for outdoor activities like hiking, cycling, and exploring nearby beaches. * The city's strong community feel, top-rated schools, and convenient location near Irvine, Costa Mesa, and South Coast Plaza make it an attractive place to live. * Its safe environment, family-friendly amenities, and central location in Southern California provide a unique, high-quality lifestyle for residents Benefits & Beyond Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * EAP, travel assistance and identify theft included. * Purpose-driven culture focused on improving the lives of our patients, communities, and employees. The hourly rate for this role is $18.75 per hour. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Applicants only. No agencies please.
    $18.8 hourly 15d ago
  • Dispatcher - Public Safety - Temporary

    Chapman University Careers 4.3company rating

    Dispatcher job in Irvine, CA

    This Dispatcher position is a non-exempt, temporary staff position which assists management within the Public Safety department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. This temporary assignment will expire on May 31, 2024. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.
    $38k-50k yearly est. 60d+ ago
  • Public Safety Dispatcher (COI)

    Military, Veterans and Diverse Job Seekers

    Dispatcher job in Irvine, CA

    Make a difference in your community as a Public Safety Dispatcher and join a first-class department who embodies integrity, quality service, accountability and respect. Public Safety Dispatchers are the primary link between the public and police officers receiving 9-1-1 emergency and non-emergency calls. Your Impact: Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/12 schedule" (three 12-hour shifts) per week. This includes working the graveyard shift. Structured work environment with pre-scheduled meals and rest breaks. Official uniforms must be worn. Chain of command oriented. Minimum Qualifications: Typing Ability: Net speed of 40 wpm High school diploma or equivalent. Prior public safety dispatch experience preferred, or any combination of education and experience that provides equivalent knowledge, skills and abilities. Successful completion of City of Irvine/POST certified dispatch training program is required after hire. Expedited Process for Lateral Applicants: Applicants who are currently employed as a police dispatcher with a California POST agency and possess a POST Public Safety Dispatcher certificate will be waived from the Criticall and the written exam requirement. The selection process for lateral applicants will include an expedited examination process and background investigation prior to appointment. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules. Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. *Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Dispatchers work 12-hour shifts. One week you will work three 12-hour shifts; the next week you will work three 12-hour shifts and one 8-hour shift.
    $36k-54k yearly est. 60d+ ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Rialto, CA?

The average dispatcher in Rialto, CA earns between $28,000 and $53,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Rialto, CA

$39,000

What are the biggest employers of Dispatchers in Rialto, CA?

The biggest employers of Dispatchers in Rialto, CA are:
  1. Full Steam Staffing
  2. C B North LLC
  3. Maersk Line
  4. InnovAge
  5. City of Fontana
  6. Nevoya
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