Summary: Under supervision of the communications manager, this position performs a variety of skills and semi-skilled functions in support of the communication center; receives and dispatches emergency and non-emergency calls assist with ancillary services; provides Emergency Medical Dispatch (EMD) direction and participates in the work of a dispatcher/call taker and performs other duties as assigned.
The fundamental reason this classification exists is to operate Emergency Medical Service (EMS) Computer-Aided Dispatching equipment to quickly and accurately receive and transmit information of an emergency nature for AlphaOne Ambulance Medical Services, Inc. and contracted communities and facilities.
Work involves evaluating incoming calls to determine the appropriate level of EMS assistance required, dispatching units, and transmitting information and messages upon request and/or according to established policies/procedures. Employees are expected to demonstrate extensive communications skills and to exercise considerable judgment under pressure. Work is performed under the general direction of a communications manager and/or shift lead. Dispatchers must be able to work any assigned shift, including days, nights, weekends, and holidays. Shifts are typically 12 hours long, on a “4/3 split” schedule (4 days on, 3 days off, 3 days on, 4 days off). However, duration of shifts and scheduled workdays may vary due to operational need.
Qualifications
Essential Responsibilities include the following. Other duties may be assigned.
Techniques, procedures, and methods used in the operations of a communication center.
General knowledge of geographical orientation, cities and locations of highways, hospitals, and main streets.
Effective interpersonal communication methods and techniques.
Must be able to pass the IAED certification course within 1 month of hire (unless unforeseen circumstances or class scheduling prevent this) and maintain EMD, and CPR certification during employment.
Must demonstrate proficiency in all areas of the position within 42 completed training shifts:
Must demonstrate proficiency in emergency and IFT call taking, IFT dispatch, and Emergency dispatch within 14 training shifts, respectively.
Failure to meet the above deadlines may result in remedial action or termination.
Competencies: To perform the job successfully, an individual should demonstrate the following:
Communicate orally with the public and co-workers in face-to-face, one-on-one setting or using a telephone.
Remain calm and effective under heavy workloads and in emergency situations.
Exercise good judgment in emergency situations.
Determine priorities of emergencies.
Obtain and act on information quickly and accurately in emergency situations.
Perceive the full range of the color spectrum, numbers, and/or images on a computerized monitor.
Work evenings, night, weekends, and holidays to maintain 24-hour coverage of the emergency dispatch system.
Understand and follow oral and written instructions.
Work cooperatively with other departments to create a seamless flow of communication.
Comprehend and make inferences from written materials such as operations manuals and dispatch manuals.
Learn job-related material through oral instruction and observation, and through structured lecture and reading to effectively perform job duties. This learning takes place in an on-the-job training setting, and in a classroom setting.
Learn street locations, station locations, and geography of the areas served.
Learn to operate communications equipment (multi-button telephones, base radios, and computer terminals).
Learn communication center organization, policies, and operating procedures.
Work safely without presenting a direct threat to self or others.
ADDITIONAL REQUIREMENTS
Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift.
Must possess CPR certification (classes offered at AlphaOne Ambulance Medical Services Inc.) and maintain during employment.
Must be able to successfully complete the dispatch orientation.
Must possess EMD certificate and re-certify certificate prior to expiration to maintain employment
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements
The employee must have a minimum of either a high school diploma or a GED as evidence of completion of a high school education and must have and maintain current emergency medical dispatching certificate issued by the National Accreditation of Emergency Medical Dispatchers
.
Certificates, Licenses and Registrations
The employee must possess and maintain a valid CPR card, current EMD certificate and other certifications as required.
Minimum Experience, Abilities Required and Special Requirements
This position starts at an entry level classification (PTC) experience in this role is key to the successful completion of EMD. Additionally, the employee must possess basic working knowledge of a computer and be able to enter necessary data into a computer or similar device.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is:
(Occasionally equals 1-33%; Frequently equals 34%-66%; and continuously equals 67-100% of a typical workday.)
SITTING: Frequently, the individual will sit in the communication center. The communication center is equipped with a standard office chair. The time performing the sitting activity on a daily basis would depend upon the specific shift assignment.
LIFTING AND CARRYING: Occasionally required to lift and carry weights ranging from a few pounds to ten (10) pounds and above. Occasionally required to lift and carry weights scaled at above 25 pounds or more. Employees will need to lift and carry boxes or normal office equipment.
BENDING AND STOOPING: Occasionally, throughout a work shift, the individual must bend in a range of 1 to 90 degrees. The average situation will require the individual to work in a range of 35 to 65 degree bends.
CROUCHING AND KNEELING: Occasionally crouching and kneeling may be performed when checking equipment or assisting personnel. The number of times this is done depends on the incident but may be up to 15 times for up to 10 minutes or greater.
OTHER PHYSICAL REQUIREMENTS
Maintain stamina during the shift;
Speak clearly under stressful circumstances;
Accurately communicate ideas orally and in writing;
Speak loudly; and
Get along well with others.
MENTAL REQUIREMENTS OF THE POSITION
Ability to handle stressful situations, and be able to function calmly and collectedly under all types of stressful situations;
Get along well with diverse personalities;
Communicate with callers and others with empathy and respect;
Create and maintain a positive and cooperative working environment in stressful situations;
Work smoothly and professionally in an environment where teamwork is essential;
Analyze and interpret difficult and complex transports and personnel situations;
Work independently with minimal supervision for assigned tasks;
Exercise sound independent judgment within general policy and procedural guidelines;
Anticipate and identify problems and take initiative to prevent or correct them;
Establish and maintain effective working relationships with all levels of
personnel within the medical community, AlphaOne Ambulance Medical Services Inc., outside agencies, patients, and members of the community;
Understand and follow federal, state and local laws, and AlphaOne Ambulance Medical Services Inc. policies, procedures, and rules;
Follow orders;
Remember and apply concepts, knowledge, and principles; and
Appropriately deal with stress and maintain composure when encountering difficult calls.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Compliance: Will comply with all applicable laws pertaining to fraud and abuse as defined by the Office of Inspector General regarding kickbacks for the provision of utilizing medical transportation services. Will hold in confidence matters that are considered privileged information or trade secrets.
$43k-52k yearly est. 7d ago
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PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
State of California 4.5
Dispatcher job in Sacramento, CA
This position includes operating radio and telephone equipment. Dispatching appropriate officers and resources to incidents. Answering incoming telephone calls from the public, allied agencies, officers and the media. You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-503426
Position #(s):
************-097
Working Title:
PUBLIC SAFETY DISPATCHER
Classification:
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
$5,307.00 - $7,306.00
The Orange County Communications Center dispatch employees receive an additional $750.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro-rata share of the monthly differential based on the total number of hours worked within the monthly pay period.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Orange County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Orange County Communications Center
6681 Marine Way
Irvine, CA 92618
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: **********************
Special Requirements
* The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
* The position(s) require(s) a Drug Screening be passed prior to being hired.
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: ********************************************************************************************
This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ******************************************************************************
Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link below and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control to be considered for the position.
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Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/16/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
052/Selection Standards and Examinations
Attn: Sabrina Dimassimo
P.O. Box 942898
Sacramento, CA 94298-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Ability to maintain a good rapport with employees, peers, supervisors, allied agencies and the public. Reporting to work on time with a minimum of absences. Willingness to work nights, weekends and holidays. A positive attitude. Ability to take independent action. Confidentiality is essential in the position. This classification requires a net typing speed of 40 words per minute.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: ***********************************
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: **********************
Human Resources Contact:
Sabrina Dimassimo
**************
Hiring Unit Contact:
Kimberly Williams
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number JC-503426 and/or position number ************-097 on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.
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Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$37k-53k yearly est. 13d ago
Public Safety Dispatcher - Lateral
Solano County, Ca 4.0
Dispatcher job in Fairfield, CA
To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
Trust: Confidence in the character and ability to meet expectations.
Courage: To persevere with mental and moral strength in the face of difficulty.
Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.
Service: Providing professional assistance in support of the community's best interests and well-being.
Respect: To value and embrace individuality with special regard to differences.
Click here to learn more about the Sheriff's Office
THE POSITION:
Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.
The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County.
Click here for Public Safety Dispatcher Job Description
POSITION REQUIREMENTS:
Education: High school diploma, GED or equivalent AND
Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching.
SPECIAL REQUIREMENTS:
Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.
DOCUMENT SUBMITTAL REQUIREMENTS:
If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.
Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process).
Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-01) in your email or fax.
SUPPLEMENTAL INFORMATION:
LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS:
Employees are required to obtain the following within the 12-month probationary period:
* California P.O.S.T. Dispatch Basic certification
* C.L.E.T.S. Terminal Operator certification
* Cardiopulmonary Resuscitation Certificate (CPR)
* Emergency Medical Dispatcher Certification (EMD)
All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
SELECTION PROCESS:
07/25/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.
Applications will be reviewed as needed thereafter.
Application status notices will sent via email and posted to applicant's online application account at *************************************************** Applicants are encouraged to periodically check their SPAM/Junk Mail folder for the notification or Sign In to their online application account and check their notifications.
Applicants moving forward in the selection process will be invited to self-schedule for a mandatory information session and written examination. Candidates who fail to self-schedule for the mandatory information session and written examination will not move forward in the selection process.
Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.
A minimum score of 70% is required to continue in the selection process, unless otherwise announced.
All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.
HOW TO APPLY:
Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
VETERAN'S PREFERENCE POINTS:
To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons.
Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.
$50k-66k yearly est. 26d ago
Police Dispatcher I (Hourly-intermittent, on-call) (2 positions)
Sacramento Portal
Dispatcher job in Sacramento, CA
The Police Dispatcher provides essential dispatch communications and records maintenance within the University Police Department. Incumbent is responsible for maintaining effective and efficient communications between Public Safety, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbent is responsible for receiving, recording and dispatching general and emergency information quickly, clearly and accurately.
Minimum Qualifications
Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, physical and psychological examinations, drug testing, and related requirements.
Required Qualifications
Knowledge, Skills, Abilities 1. Ability to learn to operate computer-aided dispatch, telephone and radio broadcasting equipment 2. Ability to learn standard broadcasting rules and procedures 3. Ability to learn the campus street system and physical layout of Sacramento campus 4. Ability to exercise independent judgement and work with a minimum of supervision 5. Ability to use office equipment and software 6. Ability to effectively communicate with and elicit information via in-person, phone and/or other communications devices 7. Ability to take accurate notes and prepare concise reports using information from various sources 8. Ability to deal with highly stressful situations, work under pressure and exercise good judgment in all situations 9. Ability to multi-task in a fast-paced work environment 10. Ability to analyze situations accurately and take effective action 11. Ability to follow written and oral directions 12. Knowledge of English grammar, usage, spelling and punctuation 13. Customer service skills; ability to remain calm and courteous while dealing with the public under stressful circumstances Other Requirements 14. Ability to work irregular shifts, to include evenings, nights, weekends, and holidays Conditions of Employment - Ability to pass background check
Preferred Qualifications
15. Experience working with customers or members of the public. 16. Experience working in a fast-paced environment that requires multitasking while communicating with others. 17. Experience working with radio transceivers, telephones, silent alarms, and emergency signaling devices 18. Experience functioning in emergency situations 19. Experience maintaining records or logs, including statistical data.
$42k-58k yearly est. 60d+ ago
Warehouse Operations Dispatcher
Breakthroughfuel 3.6
Dispatcher job in Sacramento, CA
U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.
As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.
Hours are generally Monday-Friday 6am-2:30pm or until work is completed, plus rotating Saturdays. Schedules are subject to change based on business needs and may require overtime.JOB RESPONSIBILITIES
Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.
Ensure drivers are completing customer returns within 3 days of creation
Assist with will-call customers
Assist with reviewing Samsara driving alerts
Track drivers on Elite and close out all routes and open orders daily
Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)
Complete all routing requests before scheduled cut-off times
Backup for Dispatch Supervisor and EComm
Assign lines to be pulled by material handlers for will-call and metro routes
Answering phone calls in a professional and timely manner
Communicates effectively with call center, sales, customers, drivers and other locations
Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs
Backup driver, order pulling, operate power equipment as needed
Promote and maintain a safe working environment for all team members
The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations
OUR BENEFITS
Highly competitive wages starting at $23.00/hr!
Weekly pay
Work boot reimbursement program
Healthcare benefits, available your first day on the job
401(k) with Generous Employer Contribution AND Match
Paid Vacation, Sick time and Holidays
On-the-job training and skill development
Tuition Reimbursement
Employee Discount Programs
Physical Demands and Work Environment
Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.
Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.
Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.
QUALIFICATIONS
Must be 21 years or older (mandatory company policy)
Must possess a valid driver's license and good driving record in compliance with our driver policy
1 year of professional driving experience (cube van, box truck or semi), and satisfactory completion of company road test by qualified assessor
1 year experience in transportation industry
Knowledge of DOT regulations and legal requirements for drivers
Excellent communication, customer service, and organization skills
Ability to be trained and safely use powered industrial trucks (forklifts) and high reach lifts. Pass a forklift certification test
Must possess a valid driver's license and good driving record in compliance with our driver policy
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds
Ability to exert a pushing force of up to 40 pounds - working with barrels and industrial/agricultural tires
Ability to follow instructions and safe operating procedures
Demonstrated ability to provide quality customer service
Ability to work overtime as needed
Successfully pass a pre-employment drug test (do not test for THC / marijuana)
Valid DOT Medical Card or the ability to obtain DOT Medical Card per DOT/FMCSA guidelines and requirements during the hiring process. (Please visit the DOT/FMCSA website for a complete list of requirements)
DIVISION:
U.S. AutoForce
U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency unless based on business need.
U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.
U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at **************.
$23 hourly Auto-Apply 58d ago
Public Safety Dispatcher II (Lateral) - **$20,000 Recruitment Incentive**
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join the City of Vacaville!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually
2% COLA scheduled for 11/01/2026
For a complete job description and to apply online, visit our website at************************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to routine and emergency calls
* Referring callers to appropriate agencies
* Providing general information to the public
* Assigning calls to Police and Fire units
* Dispatching units quickly and as needed
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required.
Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville.
License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************.
IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
$87.9k-106.8k yearly 32d ago
Service Dispatcher
Sierra Pacific Home and Comfort 3.7
Dispatcher job in Rancho Cordova, CA
$19 to $25 / per hour + Bonuses
Are We the Right Fit for You?
Sierra Pacific has been a leader in the home services industry since 1984, providing top-tier services across the Greater Sacramento Region. From HVAC, Solar Pool & Electric systems, and Generators, to Water Treatment and Windows, we take pride in delivering a "Wow" experience for our clients at every touchpoint. If you share our commitment to integrity, excellence, and customer satisfaction, we'd love to hear from you!
Job Description
We are seeking a Service Dispatcher to help keep our operations running smoothly. In this role, you will be responsible for scheduling, routing, and tracking our Service Technicians as they perform work in the field. You'll work closely with the customer service team to keep everyone informed about service times, appointments, delays, and special instructions. A successful dispatcher is organized, detail-oriented, and able to make quick decisions in a fast-paced environment.
This position is on-site.
Responsibilities
Efficiently route and schedule Service Technicians with high attention to detail.
Monitor technician activity, ensuring tasks are completed on time and according to plan.
Provide clients with updates on parts, scheduling, and appointment status.
Follow up with clients to confirm appointments and resolve any concerns.
Ask relevant qualifying questions to ensure field technicians are fully prepared for each job.
Assist the Customer Service team with incoming calls as needed.
Schedule and route Prepaid Maintenance appointments.
Qualifications
1+ years of dispatch experience preferred.
Service Titan experience is a plus!
Strong team player with excellent communication skills.
Ability to think quickly and make decisions in a fast-paced environment.
Strong attendance and reliability.
Commitment to exceeding customer expectations.
Ability to lift up to 50 lbs as part of daily duties.
Benefits
Medical, Dental & Vision Insurance
Paid Vacation & Holidays
401(k) with Employer Match
Year-Round Work
Paid Training
If you're looking for a dynamic, rewarding position where you can make an impact, apply today to join our team at Sierra Pacific!
Dispatcher Transdev in Napa, California is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
Non-CBA Position:
+ Competitive wages beginning at $26.00-$30.00/hour, with progressive increases
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Sick days: 5 days
+ Holidays: 6 days; and 2 floating holidays
+ Other standard benefits: 401(k) retirement plan, medical, dental & vision, life insurance, short-term disability, voluntary long-term disability
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
+ Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
+ Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.
+ Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
+ Other duties as required.
Qualifications:
+ High School Diploma or GED; Technical Degree preferred.
+ Bilingual (English/Spanish) beneficial
+ 3-5 years' experience dispatching.
+ Must be able to obtain CDL
+ Excellent verbal, interpersonal and customer service skills.
+ Problem solving and analytical skills.
+ Must be able to work shifts or flexible work schedules as needed.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations.
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces
+ Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************.
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
+ Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
+ Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants: Please Click Here for CA Employee Privacy Policy.
Job Category: Call Center / Dispatch / Reservationist / Scheduler
Job Type: Full Time
Req ID: 6922
Pay Group: 6HJ
Cost Center: 362
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$26-30 hourly 28d ago
HVAC & Plumbing Service Dispatcher
Solace Enterprises, Inc.
Dispatcher job in Rancho Cordova, CA
Job DescriptionSalary: Starting at $25 DOE
HVAC & Plumbing Service Dispatcher
Key Qualifications & Ideal Candidate Traits:
Were looking for someone who thrives in a fast-paced, dynamic environment. The ideal candidate will be highly adaptable, capable of managing fluctuating duties, staying organized, and maintaining efficiency under pressure. They should embrace change, eagerly engage with new processes, and demonstrate patience and flexibility as they learn. A proactive attitude toward process improvements and a commitment to staying engaged with the evolving business landscape is essential.
Cultural fit is just as important as skills. As a young, dynamic company, we are guided by our core values: Committed, Collaborative, Knowledgeable, Family-First, and Fun. The ideal candidate will embody these values in both their work and interactions, contributing not only to the companys success but also to a positive, team-oriented atmosphere.
In this role, youll support the growth of the Service Department and Plumbing Division, contributing to process improvements with clear communication, organization, and efficiency. Success in this position relies on being proactive, communicative, and adaptable.
Position Summary:
The HVAC & Plumbing Service Dispatcher plays a critical role in delivering exceptional customer service to both existing and potential customers. Youll manage service and repair requests, coordinate service calls, and ensure customer satisfaction through efficient scheduling, timely follow-ups, and clear communication. Your work will support high customer retention rates and contribute to the overall success of the Service Department.
Job Responsibilities:
Schedule and coordinate all incoming service calls via phone or email.
Create and manage dispatch tickets for service calls.
Dispatch Service Technicians based on skill set and location.
Review technician notes post-job to ensure accuracy and service ticket completion.
Respond to customer inquiries, including those left overnight.
Maintain and update the dispatch board to ensure optimal technician coverage.
Forecast service workload 2-3 days in advance for proper resource allocation.
Issue and update purchase orders as needed.
Follow up with customers on pending or recommended work using the pending work log.
Manage maintenance agreements (billing, scheduling, staging, updates, renewals).
Verify technician check-ins and check-outs to ensure timely and accurate service.
Update customer files with new information (e.g., warranties, equipment details, technician requests).
Facilitate the return process for manufacturer warranty parts.
Perform other duties as assigned.
Required Qualifications:
High school diploma or GED.
Minimum 1 year of customer service and dispatch experience.
Strong communication and interpersonal skills, with excellent phone etiquette.
Proficient in computer usage and related technologies.
Problem-solving skills and the ability to adapt to changing circumstances.
Self-motivated, with a strong work ethic and the ability to follow through on commitments.
Energetic and customer-focused.
Desired Qualifications:
Experience in the HVAC & Plumbing industry.
Familiarity with Microsoft Office and ServiceTitan (preferred).
Team-oriented, with the ability to collaborate effectively across departments.
Calm under pressure, with the ability to prioritize and make swift decisions.
Physical Demands:
Prolonged periods of sitting and typing at a desk.
Occasional lifting, twisting, and carrying of small components (less than 10 lbs.).
Work Environment:
Fast-paced office environment with a constantly evolving workday and schedule.
Required to complete with application:
Wed love to get to know you better! As part of our hiring process, we ask all candidates to complete a short personality test to help us better understand your strengths and fit for the role.
Please click the link below to take the test. It will only take a few minutes to complete.
****************************************************************************
We look forward to hearing from you!
$25 hourly 9d ago
Dispatch Coordinator
Bishs RV Inc.
Dispatcher job in Fairfield, CA
Job Description
Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus
Key Objectives:
Optimize technician productivity and shop efficiency
Ensure accurate and prioritized dispatching
Deliver exceptional communication and customer service
Track and improve key performance metrics
Foster a collaborative and positive work environment
Responsibilities:
Technician Workflow Coordination
Assign repair orders (ROs) to technicians based on skill level, availability, and job priority.
Monitor job progress and ensure adherence to schedules and promised timelines.
Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities.
Communicate clearly with technicians to set expectations and address concerns.
Shop Capacity and Efficiency Management
Ensure the shop operates at maximum capacity by efficiently scheduling jobs.
Minimize technician downtime through proactive staging and prioritization of work.
Collaborate with the service manager to identify and resolve bottlenecks in workflows.
Utilize dispatching tools and software to maintain accurate records and performance metrics.
Repair Order Accuracy and Priority Management
Review repair orders to confirm clarity and accuracy after assignment.
Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks.
Provide feedback to service advisors when ROs need clarification or additional information.
Customer Service and Communication
Maintain communication with service advisors regarding job progress and expected completion times.
Escalate any delays or issues impacting customer satisfaction to the service manager.
Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery.
Performance Tracking and Reporting
Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time).
Report daily performance results to the service manager, highlighting successes and areas for improvement.
Use data to identify patterns and recommend workflow adjustments to improve overall shop performance.
Team Collaboration and Development
Foster strong working relationships with technicians, service advisors, and managers.
Provide input on technician performance to support training, recognition, and development initiatives.
Promote a positive and collaborative team environment.
What you'll bring:
Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
Proficiency with scheduling software, dispatch tools, or similar platforms.
Ability to analyze data and make informed decisions to optimize operations.
Familiarity with repair processes or technical workflows is beneficial but not required.
Proven ability to work collaboratively and foster a positive, productive team environment.
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results:
Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals.
Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling.
Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction.
Job Priority Management: Maintain an effective priority system that aligns with service department goals.
Repair Order Accuracy: Ensure ROs are clear and accurate after assignment.
Communication: Facilitate seamless communication among technicians, service advisors, and customers.
Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery.
Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization.
Resources:
Dispatching and scheduling software
Performance data and reporting tools
Clear SOPs and repair order processes
Strong communication channels
Training and development materials
Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$25 hourly 2d ago
Dispatch Coordinator
Bish's RV
Dispatcher job in Fairfield, CA
Cordelia RV will soon be joining the Bish's RV family! The Dispatcher Coordinator ensures efficient and effective scheduling and assignment of repair orders (ROs) to technicians, maximizing shop productivity and minimizing downtime. They coordinate workflows, monitor job progress, and maintain clear communication between technicians, service advisors, the sales department, and customers, ensuring exceptional customer service and operational efficiency. Pay: $25 per hour + performance bonus
Key Objectives:
Optimize technician productivity and shop efficiency
Ensure accurate and prioritized dispatching
Deliver exceptional communication and customer service
Track and improve key performance metrics
Foster a collaborative and positive work environment
Responsibilities:
Technician Workflow Coordination
Assign repair orders (ROs) to technicians based on skill level, availability, and job priority.
Monitor job progress and ensure adherence to schedules and promised timelines.
Adjust assignments as needed to accommodate delays, urgent repairs, or changes in priorities.
Communicate clearly with technicians to set expectations and address concerns.
Shop Capacity and Efficiency Management
Ensure the shop operates at maximum capacity by efficiently scheduling jobs.
Minimize technician downtime through proactive staging and prioritization of work.
Collaborate with the service manager to identify and resolve bottlenecks in workflows.
Utilize dispatching tools and software to maintain accurate records and performance metrics.
Repair Order Accuracy and Priority Management
Review repair orders to confirm clarity and accuracy before assignment.
Implement and maintain a priority system for job assignments, balancing urgent repairs with routine tasks.
Provide feedback to service advisors when ROs need clarification or additional information.
Customer Service and Communication
Maintain communication with service advisors regarding job progress and expected completion times.
Escalate any delays or issues impacting customer satisfaction to the service manager.
Contribute to achieving high levels of customer satisfaction by ensuring timely and accurate service delivery.
Performance Tracking and Reporting
Track key performance metrics, including technician productivity, efficiency, and RECT (Repair Event Cycle Time).
Report daily performance results to the service manager, highlighting successes and areas for improvement.
Use data to identify patterns and recommend workflow adjustments to improve overall shop performance.
Team Collaboration and Development
Foster strong working relationships with technicians, service advisors, and managers.
Provide input on technician performance to support training, recognition, and development initiatives.
Promote a positive and collaborative team environment.
What you'll bring:
Demonstrated experience in scheduling, workflow coordination, or a similar role where organizational skills and prioritization are essential.
Strong problem-solving and decision-making skills, particularly in dynamic or fast-paced environments.
Excellent communication and interpersonal skills to coordinate with diverse teams and customers.
Proficiency with scheduling software, dispatch tools, or similar platforms.
Ability to analyze data and make informed decisions to optimize operations.
Familiarity with repair processes or technical workflows is beneficial but not required.
Proven ability to work collaboratively and foster a positive, productive team environment.
Ability to pass a background and drug test
Demonstrate alignment with the Company's vision, mission, and core values in all interactions
Expected Results:
Technician Productivity and Efficiency: Ensure technicians meet or exceed productivity and efficiency goals.
Shop Throughput: Maximize shop throughput by reducing downtime and optimizing scheduling.
Repair Event Cycle Time (RECT): Consistently reduce RECT to improve customer satisfaction.
Job Priority Management: Maintain an effective priority system that aligns with service department goals.
Repair Order Accuracy: Ensure ROs are clear and accurate before assignment.
Communication: Facilitate seamless communication among technicians, service advisors, and customers.
Customer Satisfaction: Support the achievement of high Net Promoter Scores (NPS) through efficient service delivery.
Workforce Optimization: Balance technician workloads effectively to avoid overburdening or underutilization.
Resources:
Dispatching and scheduling software
Performance data and reporting tools
Clear SOPs and repair order processes
Strong communication channels
Training and development materials
Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being “Different with a Purpose.” Our culture is built upon the foundation of our core values: We are Genuine, Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
$25 hourly 1d ago
Communications Dispatcher Lateral
City of Redondo Beach 4.0
Dispatcher job in Clay, CA
The City of Redondo Beach Police Department is looking for experienced Communications Dispatchers to join our highly-skilled team. Use your skills to work for a full-service City near the beach in the beautiful South Bay of Los Angeles! Candidates with a current P.O.S.T. Dispatcher Certification, or equivalent, and at least 2 years of public safety dispatcher experience are invited to apply. Only applicants that meet the minimum requirements and attach a copy of their P.O.S.T. Dispatcher Certification, or equivalent certification, will be contacted and given further consideration. If you do not meet these requirements, please review our Communications Dispatcher Trainee job post to see if you are interested in that role.
Successful candidates will also demonstrate the ability to work well under pressure and during periods of high stress, be capable of multi-tasking, and function productively in a fast-paced environment. The ability and/or willingness to work overtime if requested is also desired.
This is a continuous recruitment and may close at any time. Prompt application is highly encouraged.
Under the direction of the Police Chief and supervisors, the Communications Dispatcher Lateral position performs in a training or solo capacity to dispatch Police, Fire, and emergency medical services and personnel and responds to both urgent and non-emergency complaints and calls for service in the City's Communication Center; performs work under general instructions, but with established policies, procedures and precedents as guides; and performs related duties as required to achieve successful results in support of the City's mission, goals, policies and objectives.
This position is accountable to perform as a team member to assist with operational and support duties and services including but not limited to:
* Receiving, updating and reviewing police, fire, and emergency medical service calls and status of rescue units; prioritizing incidents and radio traffic; dispatching the appropriate police, fire, or rescue units in accordance with established operational guidelines.
* Broadcasting information over radio or phone lines and entering call information into the computer aided dispatch system chronologically; transmitting messages to the appropriate station or location directing unit(s) to respond to calls; announcing information over station paging systems and via radio frequency; maintaining direct contact with field personnel; updating responding unit status, as necessary.
* Receiving calls for service from the public and private alarm systems; determining the nature of the complaints, alarms, or codes for computer input; recording the type of incident, locations, and other details; inputting the information into the computer to be routed to the appropriate Police or Fire dispatcher.
* Working shifts and irregular hours including days, evenings, nights, overtime and including weekends and holidays; may be called back for major emergencies, disasters, and critical incidents.
* Working in an environment that requires the ability to sit for extended periods of time, read color coded displays; use a computer terminal for extended periods; hear sufficiently to accurately and completely obtain information from callers; and communicate clearly to effectively dispatch information over the radio/communication system. Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds may be required.
* Providing outstanding internal and external customer service, communicating effectively with the public and fellow employees, solving problems and proactively creating sustainable solutions to issues.
* Conducting duties, responsibilities, tasks and assignments with a constructive, cooperative, positive, professional attitude and demeanor.
* Supporting the City's mission, goals, policies and objectives.
* Supporting the City's corporate values of: Openness and honesty; integrity and ethics; accountability; outstanding customer service; teamwork; excellence; and fiscal responsibility.
* Performing other related duties as required.
The position requires the ability to:
* Work shifts, weekends and/or holidays
* Spell and use correct grammar
* Type a minimum of 45 words per minute
* Follow oral and written directions and understand and follow complex written rules, regulations, policies and procedures
* Memorize and use crime, phonetic alphabetical and computer codes
* React quickly, efficiently and calmly in emergency situations
* Maintain effective working relationships with others
* Communicate effectively and professionally on the phone and radio
Qualified Applicants must:
* Possess a high school diploma or G.E.D. equivalent.
* Be a minimum age of 18 years at the time of appointment.
* Additional college credits and bilingual skills are desirable.
* Possess a minimum of two (2) years as a public safety Communications Dispatcher with computer-aided dispatch experience.
* Applicants will be required to successfully complete position-appropriate testing simulating the emergency services job.
* Have completed and passed a California Certified Dispatcher School and hold a current P.O.S.T Dispatcher Certification, or hold recognized equivalent certification of a State or Municipal Agency.
* A copy of your current P.O.S.T. Certification must be included with your application.
* Emergency Medical Dispatch Certification must be obtained within 12 months of appointment to this classification.
Other expected competencies:
The position requires computer literacy with knowledge in the use of Microsoft Word and Excel and the ability to learn the efficient use of the department's computer aided dispatch and Records Management Systems, State, County and local computer databases and other computer systems. Also required is the ability to communicate using email programs and to understand and adhere to City policies for information technology.
The position's expected competencies are to provide sound decision making skills and critical thinking to professional recommendations, decisions and completed staff work. The position also requires the initiative to achieve positive, timely results for the organization while maintaining interpersonal relationships, customer service, diplomatic skills and ethical conduct.
PROBATIONARY PERIOD: 12 months
CLASSIFICATION: This position is covered under FLSA standards for overtime and is a member of the classified service.
SELECTION PROCESS:
The selection process may include but is not limited to: Application review and evaluation, written examination, performance test and interview. All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process. The pre-employment process may include but not be limited to: Reference checks, background investigation, fingerprint-based criminal history check, credit check, degree verification, and post-offer medical examination and drug test. For public safety positions, including positions based in the Police and/or Fire Department(s), the pre-employment process may also include but not be limited to a P.O.S.T. compliant background check, polygraph examination, post-offer medical examination and drug test, and post-offer psychological examination.
Candidates must fill out the employment application and supplemental questions completely and accurately. Required fields and supplemental questions are noted with an asterisk (*). All other fields are optional. Applications including references to "see resume" are considered incomplete and will be disqualified.
The City of Redondo Beach is an Equal Opportunity Employer. The City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least five (5) business days in advance of the test date.
Qualified Military Veterans are given an additional five points to a passing score for both open-competitive and promotional recruitments. Documentation of such service, such as a veteran identification card, must be provided along with the application for employment or before the conclusion of the testing process.
$49k-61k yearly est. 5d ago
Security Dispatcher
Guardian Secure Solutions
Dispatcher job in Rancho Cordova, CA
Join Our Team as a Security Dispatcher!
Are you a detail-oriented professional with a knack for staying calm under pressure? Guardian Secure Solutions, located in Rancho Cordova, CA, is looking for a Security Dispatcher to join our dedicated team. If you have at least one year of experience and a passion for keeping people and property safe, this could be the perfect opportunity for you!
About Us
At Guardian Secure Solutions, we pride ourselves on providing reliable and efficient security services to our clients. Our team is committed to excellence, professionalism, and creating a safe environment for everyone we serve.
What You'll Do
As a Security Dispatcher, you'll play a critical role in ensuring the smooth operation of our security services. Your responsibilities will include:
- Monitoring and managing incoming calls and dispatching security personnel as needed.
- Coordinating responses to incidents and emergencies in a timely and efficient manner.
- Maintaining accurate records and logs of all communications and incidents.
- Communicating effectively with security teams, clients, and other stakeholders.
- Ensuring compliance with company protocols and procedures at all times.
What We're Looking For
To succeed in this role, you'll need:
- At least 1 year of experience in a similar role, such as dispatching, security, or related fields.
- Strong communication skills and the ability to stay composed in high-pressure situations.
- Excellent organizational and multitasking abilities.
- A proactive and problem-solving mindset.
- Familiarity with dispatching systems or software is a plus.
Why Join Guardian Secure Solutions?
While we don't offer additional benefits at this time, you'll be joining a team that values professionalism, integrity, and teamwork. At Guardian Secure Solutions, we believe in fostering a supportive work environment where every team member plays an essential role in our success.
Ready to Apply?
If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you! Apply today and join Guardian Secure Solutions in delivering top-notch security services.
Your next opportunity to grow and contribute starts here!
$31k-41k yearly est. 10d ago
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
State of California 4.5
Dispatcher job in Sacramento, CA
Golden Gate Communications Center (GGCC) is a public safety answering point. PSD's answer 9-1-1 calls, public and allied agency calls, and make out-going calls to service providers, allied agencies and citizens. This classification requires a certified net typing speed of 40 words per minute.
You will find additional information about the job in the Duty Statement.
Working Conditions
GGCC is on the 3/12 alternate work week with quarterly seniority shift and RDO sign ups.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-503915
Position #(s):
************-XXX
Working Title:
Public Safety Dispatcher
Classification:
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
$5,307.00 - $7,306.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Solano County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Golden Gate Communications Center (318)
1551 Benicia Road
Vallejo, CA 94951
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: **********************
Special Requirements
* The position(s) require(s) a Drug Screening be passed prior to being hired.
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
* Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: ********************************************************************************************
* This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ******************************************************************************
* Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
* The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at ******************************************************************************** and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control in order to be considered for the position.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/18/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
052/Selection Standards and Examinations
Attn: Paul Group
P.O. Box 942898
Sacramento, CA 94298-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Employees are expected to report to work on time, with a minimum number of absences and are expected to work nights, week-ends and holidays. Employees must be able to work independently and cooperatively with a large group of people; perform multiple tasks simultaneously in a fast paced work environment; work under stress and maintain composure; hear in the presence of significant background noise; retain, recall and apply pertinent policies, procedures and other information and follow instructions precisely; speak over the radio/telephone quickly and be easily understood; communicate effectively; adapt quickly to a variety of personalities and situations; give professional and courteous service to every contact; determine officers welfare from voice inflection; establish priorities and take appropriate action; extract critical information from incoming calls and take effective action; anticipate officers need for assistance and act clearly and quickly; type information into a computer quickly and accurately while receiving verbal information; recognize standard alpha-numeric sequences.
Benefits
Public Safety Dispatchers/Operators are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: ***********************************
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: **********************
Human Resources Contact:
Paul Group
**************
Hiring Unit Contact:
Kimberly Emery
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-503915) and/or position number ************-XXX on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. ****************************************************************
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
$37k-53k yearly est. 9d ago
Public Safety Dispatcher - Lateral (Retired Annuitant)
Solano County, Ca 4.0
Dispatcher job in Fairfield, CA
* FOR RETIRED ANNUITANT ASSIGNMENTS ONLY* The following process is used when a CalPERS Retiree is interested in working as a Retired Annuitant for Solano County. To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service.
The values of the Sheriff's Office are to bring:
Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability.
Trust: Confidence in the character and ability to meet expectations.
Courage: To persevere with mental and moral strength in the face of difficulty.
Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes.
Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas.
Service: Providing professional assistance in support of the community's best interests and well-being.
Respect: To value and embrace individuality with special regard to differences.
Click here to learn more about the Sheriff's Office
The interest list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises.
THE POSITION:
Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions.
Click here for Public Safety Dispatcher Job Description
POSITION REQUIREMENTS:
Education: High school diploma, GED or equivalent AND
Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching.
Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred.
SPECIAL REQUIREMENTS:
Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test.
DOCUMENT SUBMITTAL REQUIREMENTS:
If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position.
Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process).
Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application.
How to Submit Your Documents
In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax.
SUPPLEMENTAL INFORMATION:
LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS:
Employees are required to obtain the following within the 12-month probationary period:
* California P.O.S.T. Dispatch Basic certification
* C.L.E.T.S. Terminal Operator certification
* Cardiopulmonary Resuscitation Certificate (CPR)
* Emergency Medical Dispatcher Certification (EMD)
All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement.
SELECTION PROCESS:
10/10/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review.
Applications will be reviewed as needed thereafter.
RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions apply to California Public Sector Pension Plan Retirees. Retired annuitants may be eligible to work more than 960 hours if the appointment satisfies the conditions of Government Code Section 7522.56(j).
HOW TO APPLY:
Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application.
Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment.
Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA
Please note that all dates/times listed in the job announcement are Pacific Time.
$50k-66k yearly est. 26d ago
Service Dispatcher
Sierra Pacific Home and Comfort 3.7
Dispatcher job in Rancho Cordova, CA
Service Dispatcher
$19 to $25 / per hour + Bonuses
Are We the Right Fit for You?
Sierra Pacific has been a leader in the home services industry since 1984, providing top-tier services across the Greater Sacramento Region. From HVAC, Solar Pool & Electric systems, and Generators, to Water Treatment and Windows, we take pride in delivering a "Wow" experience for our clients at every touchpoint. If you share our commitment to integrity, excellence, and customer satisfaction, we'd love to hear from you!
Job Description
We are seeking a Service Dispatcher to help keep our operations running smoothly. In this role, you will be responsible for scheduling, routing, and tracking our Service Technicians as they perform work in the field. You'll work closely with the customer service team to keep everyone informed about service times, appointments, delays, and special instructions. A successful dispatcher is organized, detail-oriented, and able to make quick decisions in a fast-paced environment.
This position is on-site.
Responsibilities
Efficiently route and schedule Service Technicians with high attention to detail.
Monitor technician activity, ensuring tasks are completed on time and according to plan.
Provide clients with updates on parts, scheduling, and appointment status.
Follow up with clients to confirm appointments and resolve any concerns.
Ask relevant qualifying questions to ensure field technicians are fully prepared for each job.
Assist the Customer Service team with incoming calls as needed.
Schedule and route Prepaid Maintenance appointments.
Qualifications
1+ years of dispatch experience preferred.
Service Titan experience is a plus!
Strong team player with excellent communication skills.
Ability to think quickly and make decisions in a fast-paced environment.
Strong attendance and reliability.
Commitment to exceeding customer expectations.
Ability to lift up to 50 lbs as part of daily duties.
Benefits
Medical, Dental & Vision Insurance
Paid Vacation & Holidays
401(k) with Employer Match
Year-Round Work
Paid Training
If you're looking for a dynamic, rewarding position where you can make an impact, apply today to join our team at Sierra Pacific!
$19-25 hourly 25d ago
Public Safety Dispatcher I
City of Vacaville (Ca 4.1
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join our team!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually
2% COLA scheduled for 11/01/2026
Working for the City of Vacaville comes with an excellent benefits package, including:
* Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
* Vision and Dental Insurancemonthly premiums covered 100% by the City
* Holiday Pay at 5.38% of base salary
* Tuition reimbursement up to a maximum of $2,200 per fiscal year
* California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year
* California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year
* California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
See our generous Benefits Summary page for more detailed information.
For a complete job description, visit our website at***********************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to both routine and emergency calls
* Evaluating requests to determine priority level and type of response required
* Determining the location and nature of emergency and non-emergency calls for service
* Referring callers to the appropriate agency or resource
* Providing general information to the public
* Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
* Dispatching and coordinating responses for multiple units simultaneously
* Operating a multi-channel radio console supporting Police, Fire and other emergency services
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent.
Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable.
License or Certificate:
A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable.
* Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet.
IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
$79.8k-97k yearly 40d ago
HVAC & Plumbing Service Dispatcher
Solace Enterprises, Inc.
Dispatcher job in Rancho Cordova, CA
Key Qualifications & Ideal Candidate Traits:
We're looking for someone who thrives in a fast-paced, dynamic environment. The ideal candidate will be highly adaptable, capable of managing fluctuating duties, staying organized, and maintaining efficiency under pressure. They should embrace change, eagerly engage with new processes, and demonstrate patience and flexibility as they learn. A proactive attitude toward process improvements and a commitment to staying engaged with the evolving business landscape is essential.
Cultural fit is just as important as skills. As a young, dynamic company, we are guided by our core values: Committed, Collaborative, Knowledgeable, Family-First, and Fun. The ideal candidate will embody these values in both their work and interactions, contributing not only to the company's success but also to a positive, team-oriented atmosphere.
In this role, you'll support the growth of the Service Department and Plumbing Division, contributing to process improvements with clear communication, organization, and efficiency. Success in this position relies on being proactive, communicative, and adaptable.
Position Summary:
The HVAC & Plumbing Service Dispatcher plays a critical role in delivering exceptional customer service to both existing and potential customers. You'll manage service and repair requests, coordinate service calls, and ensure customer satisfaction through efficient scheduling, timely follow-ups, and clear communication. Your work will support high customer retention rates and contribute to the overall success of the Service Department.
Job Responsibilities:
Schedule and coordinate all incoming service calls via phone or email.
Create and manage dispatch tickets for service calls.
Dispatch Service Technicians based on skill set and location.
Review technician notes post-job to ensure accuracy and service ticket completion.
Respond to customer inquiries, including those left overnight.
Maintain and update the dispatch board to ensure optimal technician coverage.
Forecast service workload 2-3 days in advance for proper resource allocation.
Issue and update purchase orders as needed.
Follow up with customers on pending or recommended work using the pending work log.
Manage maintenance agreements (billing, scheduling, staging, updates, renewals).
Verify technician check-ins and check-outs to ensure timely and accurate service.
Update customer files with new information (e.g., warranties, equipment details, technician requests).
Facilitate the return process for manufacturer warranty parts.
Perform other duties as assigned.
Required Qualifications:
High school diploma or GED.
Minimum 1 year of customer service and dispatch experience.
Strong communication and interpersonal skills, with excellent phone etiquette.
Proficient in computer usage and related technologies.
Problem-solving skills and the ability to adapt to changing circumstances.
Self-motivated, with a strong work ethic and the ability to follow through on commitments.
Energetic and customer-focused.
Desired Qualifications:
Experience in the HVAC & Plumbing industry.
Familiarity with Microsoft Office and ServiceTitan (preferred).
Team-oriented, with the ability to collaborate effectively across departments.
Calm under pressure, with the ability to prioritize and make swift decisions.
Physical Demands:
Prolonged periods of sitting and typing at a desk.
Occasional lifting, twisting, and carrying of small components (less than 10 lbs.).
Work Environment:
Fast-paced office environment with a constantly evolving workday and schedule.
Required to complete with application:
We'd love to get to know you better! As part of our hiring process, we ask all candidates to complete a short personality test to help us better understand your strengths and fit for the role.
Please click the link below to take the test. It will only take a few minutes to complete.
****************************************************************************
We look forward to hearing from you!
$30k-42k yearly est. 60d+ ago
Security Dispatcher
Guardian Secure Solutions
Dispatcher job in Rancho Cordova, CA
Job Description
Join Our Team as a Security Dispatcher!
Are you a detail-oriented professional with a knack for staying calm under pressure? Guardian Secure Solutions, located in Rancho Cordova, CA, is looking for a Security Dispatcher to join our dedicated team. If you have at least one year of experience and a passion for keeping people and property safe, this could be the perfect opportunity for you!
About Us
At Guardian Secure Solutions, we pride ourselves on providing reliable and efficient security services to our clients. Our team is committed to excellence, professionalism, and creating a safe environment for everyone we serve.
What You'll Do
As a Security Dispatcher, you'll play a critical role in ensuring the smooth operation of our security services. Your responsibilities will include:
- Monitoring and managing incoming calls and dispatching security personnel as needed.
- Coordinating responses to incidents and emergencies in a timely and efficient manner.
- Maintaining accurate records and logs of all communications and incidents.
- Communicating effectively with security teams, clients, and other stakeholders.
- Ensuring compliance with company protocols and procedures at all times.
What We're Looking For
To succeed in this role, you'll need:
- At least 1 year of experience in a similar role, such as dispatching, security, or related fields.
- Strong communication skills and the ability to stay composed in high-pressure situations.
- Excellent organizational and multitasking abilities.
- A proactive and problem-solving mindset.
- Familiarity with dispatching systems or software is a plus.
Why Join Guardian Secure Solutions?
While we don't offer additional benefits at this time, you'll be joining a team that values professionalism, integrity, and teamwork. At Guardian Secure Solutions, we believe in fostering a supportive work environment where every team member plays an essential role in our success.
Ready to Apply?
If you're ready to take the next step in your career and make a meaningful impact, we'd love to hear from you! Apply today and join Guardian Secure Solutions in delivering top-notch security services.
Your next opportunity to grow and contribute starts here!
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$31k-41k yearly est. 12d ago
PUBLIC SAFETY DISPATCH SUPERVISOR I CALIFORNIA HIGHWAY PATROL
State of California 4.5
Dispatcher job in Sacramento, CA
Under direction of a Public Safety Dispatch Supervisor II, the Public Safety Dispatch Supervisor I (PSDS I) provides supervision for the Public Safety Dispatchers and Public Safety Operators; coordinates and prepares monthly and daily work schedules; responsible for training dispatch personnel and establishing training needs and guidelines; prepares probationary and annual performance appraisals; accountable for daily and monthly payroll paperwork; responsible for appropriate coverage on the dispatch floor; participates in pre-employment interviews; and other duties as assigned.
You will find additional information about the job in the Duty Statement.
Working Conditions
Border Communications Center is currently on the 3/12 alternate work week.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PUBLIC SAFETY DISPATCH SUPERVISOR I CALIFORNIA HIGHWAY PATROL
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-503462
Position #(s):
************-002
Working Title:
Public Safety Dispatch Supervisor I
Classification:
PUBLIC SAFETY DISPATCH SUPERVISOR I CALIFORNIA HIGHWAY PATROL
$5,819.00 - $8,012.00
The Border Communications Center dispatch employees receive an additional $750.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro-rata share of the monthly differential based on the total number of hours worked within the monthly pay period.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
San Diego County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Border Communications Center
7183 Opportunity Road
San Diego, CA 92111
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: **********************
Special Requirements
* The position(s) require(s) a Drug Screening be passed prior to being hired.
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same-class transfer applicant who responds by the final filing date shall be selected. CHP 220N link:
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This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ******************************************************************************
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 1/16/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
052/Selection Standards and Examinations
Attn: Sabrina Dimassimo
P.O. Box 942898
Sacramento, CA 94298-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* Excellent attendance, punctuality and dependability
* Excellent inter-personal, writing and time management skills
* Ability to be assertive during high stress situations
* Ability to understand and follow directions
* Work independently as well as part of a team
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: **********************
Human Resources Contact:
Sabrina Dimassimo
**************
Hiring Unit Contact:
Gina Wheeler
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-503462) and/or position number ************-002 on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.
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Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
How much does a dispatcher earn in Sacramento, CA?
The average dispatcher in Sacramento, CA earns between $29,000 and $55,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Sacramento, CA
$40,000
What are the biggest employers of Dispatchers in Sacramento, CA?
The biggest employers of Dispatchers in Sacramento, CA are: