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  • Public Safety Dispatcher - Experienced

    City of Richmond Heights, Mo 3.7company rating

    Dispatcher job in Saint Louis, MO

    Job Description Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: Shall answer calls for emergencies (telephone or radio) in a courteous manner; Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; Through REJIS, provides criminal history, vehicle information and driver's information; Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; Make notifications as necessary to support field units in their mission; Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; Provides information to officers in the field; researches computerized databases; Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); Restores computerized systems and equipment following power outages. Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; Shall practice good housekeeping at all times and report any equipment malfunctions immediately; Shall not discuss Dispatch Center business with anyone other than those having the need to know; Assists in maintaining current list of employee and stakeholder contact information; Monitors surveillance cameras and security doors; Monitors inmate arrest status and coordinates commitments and releases with courts; Ability to provide credible testimony in municipal, state and federal court; Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; Other duties as assigned. Physical/Mental Activities or Demands: Ability to sit, for extended periods of time Ability to maintain composure in stressful times. Occasionally exert or lift up to 25 pounds. Concentrated mental and visual attention. Hearing and specific visual abilities that include close vision. Ability to answer phones using headsets and handheld unit. Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. Standard radio or telephone communications receiving and transmitting equipment. Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. Uses and Capabilities of ECDC Computer Aided Dispatch System. Procedures and policies pertaining to the dispatching of emergency equipment. Principles of supervision, training and performance evaluation. Proper English usage, spelling, punctuation and grammar. Possession of or ability to readily obtain MULES/NCIC certification within training period. Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required Knowledge of emergency telephone and radio communications procedures. Knowledge of the operation of telephone, radio and CAD systems. Knowledge of computers and job related software programs. Knowledge of city streets and geography. Knowledge of law enforcement terminology. Skill in the analysis of problems solving. Skill in the response to emergency situations. Skill in the preparation of clear and precise administrative reports. Skill in oral and written communication. Skill in multi-tasking Ability to provide credible court testimony. License(s)/Certificate(s) Required: None EOE/AA/M/F/D/V Job Posted by ApplicantPro
    $34k-44k yearly est. 2d ago
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  • Police Public Safety Dispatcher/First Responder

    St. Louis County (Mo 4.0company rating

    Dispatcher job in Clayton, MO

    An employee in this job class is responsible for performing work of marked difficulty processing emergency and non-emergency calls received via radio and telephone. Work is performed under general supervision of a supervisory staff that includes commissioned and professional staff personnel. Work involves the dispatching of police units for the St. Louis County Police Department, and its municipal contracted agencies, by radio in response to requests for service according to predetermined priorities, providing confidential criminal history data through a computer system, maintaining status and location of mobile units through multiple mapping systems, answering and routing telephone calls of high and low priority nature, and responding to inquiries and complaints on non-emergency telephone lines. Work is reviewed for timeliness of response, appropriateness of response and adherence to established procedures and priorities. This position is subject to mandatory overtime being required during periods of inclement weather, or critical incidents of a significant nature, to ensure public safety. An additional 7% Shift Differential pay for employees who work Midnight shift. INCENTIVES:The St. Louis County Police Department offers tuition reimbursement and education incentives for employees who possess a degree of higher education from an accredited institution. They shall receive the following addition to their base rate of pay: Associate's degree: $1,200/year Bachelor's degree: $2,400/year Master's degree: $4,800/year Doctorate degree: $7,200/year Education incentive pay is subject to confirmation by Human Resources and will include proof of an official transcript awarding or conferring the degree. Per the Department's Collective Bargaining Agreement, newly hired employees who do not possess corresponding experience will start at the base starting pay listed in this posting. Position will remain open until filled. Watch the video to see what a typical day in the life of a St. Louis County Police Dispatcher looks like. ******************************************* Examples of Duties * Dispatches police mobile units by radio in response to requests for services according to established priorities and procedures. * Dispatches emergency and lifesaving equipment as needed throughout St. Louis County. * Operates an 800 MHZ radio system to maintain constant contact with officers on a main radio channel, utilizing a headset worn over the head. * Operation of Motorola radio consolette. * Monitors a variety of radio channels through multiple speakers to maintain contact with local and statewide agencies for police or fire/ambulance dispatch while maintaining operation of main radio channel. * Provides radio service to all mobile units. * Monitors, and operates as needed, radio system IO channels. * Provides criminal history information, vehicle information and driver's license information. * Utilizes approved crime networking software to locate information needed to send police, assist police or track calls for service as requested. * Maintains location and status of all mobile units with computer aided dispatch terminals and multiple mapping systems. * Operates emergency siren warning system to notify schools, hospitals and other public places of emergency weather information. * Operation of telephone computer software, without a traditional desktop phone, utilizing a headset worn over the head. * Answers emergency telephone lines and obtains detailed information necessary to dispatch proper emergency assistance. * Answers non-emergency telephone lines and responds to inquiries from citizens and agencies as well as members of the Department. * Determines location of emergency calls and uses the Emergency Callworks Program to route calls to the proper agency as needed. * Investigates the details of criminal incidents being reported through interview at the point of initial contact for all crimes reported by phone. * Performs related work as required. Minimum Qualifications Knowledge, Skills and Abilities: * Considerable knowledge of the operating rules, regulations and procedures of the Department. * Considerable knowledge of the operating rules, regulations and procedures of the contracted municipal agencies dispatched by St. Louis County. * Knowledge of the geography of St. Louis County and surrounding areas. * Knowledge of accepted standards, practices and procedures used in the operation of a radio transmitter-receiver. * Knowledge of computer aided dispatch terminals. * Ability to operate three separate computer terminals at the same workstation. * Ability to perform duties that include the use of 4-6 computer screens at the workstation. * Knowledge of the scope and purpose of related governmental and non-governmental agencies in the area. * Considerable skill in receiving and relaying information through on-line computer system. * Considerable problem solving ability to assist the public and police units in a wide range of situations of high and low priority. * Considerable skill in receiving and relaying information from callers through phone conversation, text message, or video display. * Considerable skill in communicating effectively with persons in difficult, life threatening and other emergency situations. * Ability to hear and differentiate various audible tones. * Considerable skill in coordination of emergency response during critical incidents such as tactical situations. * Skill in interpreting and analyzing requests for police and emergency services. * Considerable skill in understanding and applying the information available in a radio fleet map. * Ability to adapt during situations that may arise to facilitate working with other agencies personnel that may not share policies, procedures or terminology while coordinating response for police, fire and medical incidents. * Ability to work for long periods while sitting down with the possibility of no relief for several hours if needed. * Skill in assigning appropriate priority codes to requests for police and emergency services. * Skill in understanding and following detailed oral and written instructions. * Skill in maintaining simple clerical records * Ability to function effectively in a potentially stressful environment. * Considerable skill in multi-tasking environment during potential emergency situations. * Ability to listen, talk and type simultaneously. * Ability to follow detailed written and verbal instructions. * Ability to prioritize multiple requests for attention effectively while maintaining standards of performance of the bureau. * Ability to type 30 words per minute with no more than five (5) errors. Training, Experience and Education: * Graduation from high school or equivalent (GED) * Understanding of dispatcher training being completed during performance of duties, in a live capacity, on a schedule determined by the training guidelines for the position. Performance tests are given during the initial and secondary stage of training. * Required continuing education to include, but not limited to a 16 hour Telecommunicator Course, monthly Police Legal Sciences training, MULES training to obtain MULES certification, on-shift procedural review or bureau wide training as needed, and a bi-annual training course at the police academy. * Required REJIS certification to be obtained during initial phase of training with a mandatory recertification requirement every three years. Additional Information CITIZENSHIP: Citizen of the United States or valid work permit, and apply for citizenship when eligible. AGE LIMITS: Eighteen (18) years of age at the time of appointment. EDUCATION: Educational requirements and skills will be determined by the position classification. PRE-EMPLOYMENT DRUG GUIDELINES: Any illegal adult use or possession of a controlled substance, including marijuana, within one year prior to employment. The word "drug" refers to any type of controlled substance for which you do not have a prescription; to include marijuanain all forms (edibles, gummies, or any other product containing THC). TATTOO POLICY: Tattoos which may be visible in a short sleeve uniform will be considered by the Chief of Police on a case-by-case basis. Imagery which may be deemed inappropriate or offensive in nature shall be considered grounds for disqualification. Applicants will be required to provide a photograph and explanation to provide context of any visible tattoos. ARREST: Must be free from conviction of a felony or a Class "A" misdemeanor. MILITARY: Must not have a "Dishonorable"discharge or "Bad Conduct"discharge if having served in the military. All"Other Than Honorable" discharges will be reviewed on an individual basis. COMPETITIVE SELECTION PROCESS Under the regulations of the Police Department, all appointments to the St. Louis County Police Department are made on the basis of a continuously open, competitive hiring process conducted under the supervision of the Personnel Services Unit. Each applicant must successfully complete each stage of the selection process before becoming eligible to proceed to the next step. AN EQUAL OPPORTUNITY EMPLOYER: The Board of Police Commissioners resolved that subject to all applicable State and Federal statutory or judicial exemptions, all qualified applicants for employment and/or advancement, whether commissioned or civilian, shall be given equal opportunity for consideration, selection, appointment and retention, regardless of race, color, religion, sex, national origin, age, disability, or political affiliation.
    $1.2k weekly 23d ago
  • Coordinator, Dispatch

    McLane 4.7company rating

    Dispatcher job in Saint Peters, MO

    Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: Pay rate\: $21.00 to $22.50 per hour. 3rd shift\: Sunday-Thursday 5pm-130am or 2am Generous benefits that start on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits\: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Dispatch Coordinator\: Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify roadworthiness and keep maintenance records for tractors and trailers. Call customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers. Meet this position's physical demands. Other duties may be assigned. Qualifications you'll bring as a Dispatch Coordinator Teammate\: High School Diploma. Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers. Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs. Have 2 years in similar function (preferred). Map reading abilities. Understanding of distribution systems. Ability to communicate in various methods with different levels. Mathematical ability for maintaining schedules. Understanding of dispatch issues and procedures. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Safety-focused Reliable Adaptable Dedicated Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************
    $21-22.5 hourly Auto-Apply 60d+ ago
  • Safety Communications Operator

    University of Missouri System 4.1company rating

    Dispatcher job in Saint Louis, MO

    * Responds to incoming calls to the Police Department, routing and logging calls as appropriate, gathering and managing incident-related data, and arranging for the dispatch of officers to the scene of the complaint * Understands how tasks/activities relate to others on the team and how the team integrates with other related, similar teams * Organizes and completes structured assignments (e.g., emergency and non-emergency complaints) according to priorities * Gathers and relays information according to standard processes and procedures * Maintains lists and logs, preparing records and reports as requested * Provides solutions to problems in situations that may be atypical or infrequently occurring * Evaluates and selects solutions from established options/procedures * Impacts team through the quality of the services or information provided * Utilizes working knowledge and learned skills to perform various activities for the job * Possesses basic knowledge of specific processes and procedures needed to perform assignments within own work area * Communicates through the regular exchange of information, ranging from routine to complex; ensures objectivity and sensitivity in communications are applied Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 40 hours, rotating shifts Minimum Qualifications High school diploma or equivalent and 2 years of experience from which comparable knowledge, skills and abilities can be acquired is necessary Preferred Qualifications A high school diploma or equivalent and 2 years of experience are required, from which comparable knowledge, skills, and abilities can be acquired. Anticipated Hiring Range Salary Range: $17.50 - $20.30 Grade: GGS 006 University Title: SAFETY COMMUNICATIONS OPERATOR Internal applicants can determine their university title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email ************************** Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User
    $17.5-20.3 hourly Easy Apply 2d ago
  • Alarm Monitoring Dispatcher - (11:30AM-8PM) - Entry Level

    Interface Systems 4.2company rating

    Dispatcher job in Saint Louis, MO

    The position of an Alarm Monitoring Dispatcher monitors alarm signals and takes appropriate action following set guidelines and procedures. The Dispatcher's response time and accuracy in handling alarm signals is critical to life safety. This position requires the ability to multi-task and react quickly to urgent and critical situations. Meeting Service Agreements between Interface Systems and its customers is a priority. Procedures not handled timely and properly create a risk to a customer's property or life, as well as a financial and legal liability to the company. What's in it for you? Shift Hours: 11:30AM - 8:00PM Flexible Schedule: We offer 8-10 hour shifts which provides more flexible options on the number of days worked per week. Full benefits on Day 1 of employment to support you from the start 3 weeks paid vacation time and 10 days paid sick time Uncapped employee referral bonuses Customer focused, energetic and engaging work culture working as one team Training is provided! Starting Pay Rate: $22.00 Per Hour (not including shift differential) Location: On-site in office Shift Differential: Interface's Interactive Security Operations Center is a 24/7 environment supporting our customers throughout the U.S. Interface recognizes the commitment of our employees working various days and hours to support our 24/7 operations, and is pleased to offer a shift differential for hours worked outside of standard business hours: For hours worked between Monday - Friday 6:01am 4:59pm, Standard Pay Rate For hours worked between 5:00pm and 9:00pm, +$0.50 per hour For hours worked between 9:01pm and 6:00am, +$1.00 per hour For hours worked Saturday & Sunday between midnight and 11:59pm, +$1.00 per hour Monthly Performance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for our Performance Monthly Bonus Award Program after 90 days of successful active employment. Interface awards its highest performing employees based on specific metrics and eligibility criteria, where employees can earn up to $1,000.00 bonus awards each month. Monthly Attendance Bonus: Interface's Interactive Security Operations Center Coordinators are eligible for a Monthly Attendance Bonus Award in the amount of $250.00 per month, based on attendance eligibility criteria, for up to $3,000.00 per year. Start dates Available: Start your training program with our Day 1 Orientation Class that occurs on a bi-weekly basis. * Please note favorable results on a pre-employment drug screening and background check are . January 5th, 2026 January 19th, 2026 Responsibilities Frequently monitors signals received in the iSOC, which are communicated from the customer's alarm system. Frequently places outgoing telephone calls to verify validity of alarm signals. Frequently dispatch appropriate authorities such as police, fire department and medical to customer locations when procedures dictate. Frequently notifies specified individuals via telephone of an alarm or event according to customer-specific instructions. Occasionally answers incoming telephone calls from customers calling to cancel alarms or to inquire about a prior alarm event or status of their account. Occasionally provide assistance to alarm installers, technicians or other authorized individuals calling SOC. Frequently performs basic alarm support such as arming, disarming, and assisting in resetting alarms/ signals. Frequently reviews both live and retrieved video from a customer location to verify alarms. Frequently reviews both live and retrieved video from a customer location to ensure cameras are in working order. Frequently performs routine visual verification of alarm receiving equipment located inside the SOC to ensure proper working order. Comply with all policies stated in the Interface Employee Handbook and Employee Safety Manual. Qualifications High school diploma or GED equivalent. 2 years call center/dispatch, customer service and/or security experience preferred Working knowledge of computer terminals which includes typing and data entry. Working knowledge of Microsoft Office applications. Excellent communication and listening skills. Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship. If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at ***************************. Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.
    $22 hourly Auto-Apply 16d ago
  • Dispatcher

    Steel Partners Holdings LP 4.4company rating

    Dispatcher job in Saint Louis, MO

    For more than 120 years, KASCO has been the industry leader in providing quality products, parts, repairs, and service to the meat processing and retail institutional food industries. Our cutting edge products include band saw blades, meat grinder plates and knives, and cutlery. We also offer a vast range of butcher supplies, seasonings, replacement parts, and repair services to grocers, restaurants, and meat, seafood, deli and bakery departments. SUMMARY: The Dispatcher will perform various functions in support of the Field Service Reps (FSR), including receiving inbound customer calls and emails requesting repair service. Qualifies the call/email and dispatches the service call to the FSR. Must be available to work in office in St. Louis, MO, and be available on weekends. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Answers the Service/Repair Call Group phone lines. * Monitors group email box for incoming emailed repair requests. Accepts email requests and enters information into dispatch system. * Responsible for dispatching repair calls to the field. * Responsible for keying accurate and consistent information in the dispatch system, including call entry and updates * Takes necessary actions to ensure customer calls are completed to meet the established deadlines. * Receives repair estimates from FSRs and submits to customer for approval. Notifies FSR of approval/denial of estimates. * Monitors repair calls to ensure calls are being closed in a timely manner. * Acts as liaison between Kasco FSRs, customers and other departments as needed. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: * Some college and one to five years related experience; or equivalent combination of education, training and/or experience. LANGUAGE SKILLS: * Must have excellent verbal and written communication skills. Must be able to communicate clearly and concisely with customers, FSRs, management, and co-workers. REASONING ABILITY: * Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form. Must be able to multi-task in a fast-paced, deadline driven environment. OTHER SKILLS and ABILITIES: * Ability to prioritize and manage multiple projects simultaneously. * Strong attention to detail. * Strong sense of urgency. * Self-starter able to work with minimal amount of daily supervision. * Team Player. * Customer Driven. * Strong interpersonal skills to interact with Management, FSRs, A/R, Shipping/Receiving, Sales, Purchasing, and Customer Service. * Must be proficient in MS Word, Excel, and Outlook. * Experience and good understanding of creating complex reports and manipulating data in Excel, using pivot tables, VLookup, etc. a plus. * D365 Operating system skills a real plus. * Data entry speed of 5,000 keystrokes per hour, typing speed 50 words per minute. * Must be able to work one weekend a month (Sat and Sun, four hours each day). * Must be able to cover holidays as needed. SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Occasional bending, lifting and moving is required. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color visions, peripheral vision, depth perception, color acuity and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: * Some college and one to five years related experience; or equivalent combination of education, training and/or experience. LANGUAGE SKILLS: * Must have excellent verbal and written communication skills. Must be able to communicate clearly and concisely with customers, FSRs, management, and co-workers. REASONING ABILITY: * Ability to solve practical problems and deal with a variety of concrete variables where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, and diagram or schedule form. Must be able to multi-task in a fast-paced, deadline driven environment. OTHER SKILLS and ABILITIES: * Ability to prioritize and manage multiple projects simultaneously. * Strong attention to detail. * Strong sense of urgency. * Self-starter able to work with minimal amount of daily supervision. * Team Player. * Customer Driven. * Strong interpersonal skills to interact with Management, FSRs, A/R, Shipping/Receiving, Sales, Purchasing, and Customer Service. * Must be proficient in MS Word, Excel, and Outlook. * Experience and good understanding of creating complex reports and manipulating data in Excel, using pivot tables, VLookup, etc. a plus. * D365 Operating system skills a real plus. * Data entry speed of 5,000 keystrokes per hour, typing speed 50 words per minute. * Must be able to work one weekend a month (Sat and Sun, four hours each day). * Must be able to cover holidays as needed. SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Occasional bending, lifting and moving is required. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color visions, peripheral vision, depth perception, color acuity and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.
    $31k-39k yearly est. 41d ago
  • Emergency Services Dispatcher Phillips66

    Superior Air-Ground Ambulance Service 4.5company rating

    Dispatcher job in Roxana, IL

    Superior Industrial Fire Services, Inc. serves industrial sites to provide Emergency Medical Services, Rescue and/or Fire Services. Much of our proven success is attributable to the exceptional, compassionate customer service provided by our employees. This position supports the emergency services within the Phillips66 refinery. Responsibilities Maintain Wood River Refinery Safety Training annually. Maintain CPR/AED certification, renewed as needed. Answer non-emergency phones using quality Customer Service to assist callers with proper information and guidance. Answer Emergency Response phone lines in a calm, courteous, and professional manner using outlined protocols. Obtain all necessary information from telephone callers to determine the incident location and proper response/resources from emergency response teams. Monitor and operate two-way radio communications. Dispatch security and emergency response personnel as needed. Notifies appropriate command staff and assets during emergency events. Monitor and operate multiple computer systems in dispatch console. Monitor and operate closed circuit camera systems. Maintain situational awareness of local weather events, resource status, significant incidents, planned events, etc. Process and complete daily shift reports and file appropriately. Follows directions and instructions given by supervisor. Maintain cleanliness and order in offices and waiting areas. Communicate any deficiencies, safety concerns, incidents to assigned supervisor. Verify Identification, Background check, Drug Test Status, Compliance Training and modify/update badges as needed for existing contractors Complete all assigned tasks provided by supervisor. Qualifications Minimum age requirement of 18 years or older Must possess High School diploma or equivalent Must possess valid Driver's License Successful completion of pre-employment drug screen and background check Successful completion of pre-employment Safety Training Must obtain Transportation Workers' Identification Card (TWIC) Must have at least one (1) year of data entry, dispatching, or other telecommunications experience Must have ability to speak clearly and concisely, providing detailed information under stressful circumstances. Must obtain within 6 months of hire date: CPR/AED Certification Benefits: Opportunities for Career Advancement Competitive Wages Ability to Receive on Demand Pay Before Pay Day 401(k) with Company Contribution Medical, Dental, Vision & Life Insurance Voluntary Insurance (short-term disability, critical illness, accidental & legal) Company Paid Life Insurance and Long-Term Disability Paid Vacation & Sick Time Holiday Pay Tuition Assistance Company Provided Training Salary or Wage Range USD $20.50 - USD $20.50 /Hr. Not ready to apply? Join our Talent Network
    $20.5 hourly Auto-Apply 25d ago
  • Intermodal - St. Louis, MO (LOCAL)

    Ritchiesinsuranceagency

    Dispatcher job in Saint Louis, MO

    Job Description Home Time: Daily Experience Requirements 6 Months Experience Average Earnings per Week: $1,100 Required Endorsements/Certificates Hazmat Specialized Equipment Containers on Chassis Shift Day Weekly Mileage 1,000 Lane Information: Service freight within a 300-mile radius Slip seat day cabs, traffic, weather Short Haul Pay N/A Load: Drop and Hook, Live Load, Live Unload, Preload
    $1.1k weekly 21d ago
  • Dispatcher

    Millstone Weber LLC

    Dispatcher job in Saint Charles, MO

    Job Description About Millstone Weber: We are transportation infrastructure builders solving complex needs for the communities we work in for close to 100 years. We specialize in a broad range of construction markets including Highway/Bridge, Airfield/Federal, Rail/Mass Transit and Alternate Delivery including Design-Build. We focus heavily on self-performance with capabilities including heavy duty concrete paving, bridges, structural concrete, deep foundations, earthwork grading, storm drainage, and highway construction. We are ready to help solve any challenges. At Millstone Weber, we are: Team First, Problem Solving, Passionate About Results, and we Get Better Every day. With these standards at the heart of who we are, MW is constantly striving for the best. About the Role: The Dispatcher is responsible for coordinating and scheduling equipment moves between job sites, shops, and yards, ensuring compliance with DOT regulations. This role supports field operations by managing driver assignments, maintaining accurate equipment records, and handling permits for oversize and overweight loads. The Dispatcher also assists with compliance documentation, and system updates to keep operations running smoothly. Key Responsibilities: Schedule daily equipment moves through communication with Equipment Manager, Superintendents, and Mechanics, ensuring all loads meet DOT compliance. Produce and email daily driver plan with assignments. Document equipment location changes and maintain detailed move records. Report year-end equipment locations for personal property tax purposes. Obtain state and local permits for oversize and overweight loads. Track driver time for payroll. Upload equipment maintenance records and supporting documents into Spectrum. Approve Spectrum invoices related to equipment operations. Produce and distribute equipment number stickers. Monitor Motive platform for fleet location and tracking purposes. Qualifications: Experience: Previous dispatching or logistics experience preferred; construction industry experience a plus. Skills: Strong organizational and communication skills; ability to multitask in a fast-paced environment. Technical: Familiarity with DOT regulations, permitting processes, and platforms such as Spectrum and Motive. Other: Detail-oriented with strong record-keeping abilities. Physical & Work Environment: Office-based with occasional site visits. Ability to work under tight deadlines and adapt to changing priorities. Why Join Us? At Millstone Weber, we're building more than roads-we're building careers, communities, and a culture of excellence. Join a team that values integrity, innovation, and people-first leadership. Millstone Weber is an Equal Opportunity Employer and has long led the industry in training and hiring a diverse and inclusive workforce. To accomplish our goals of quality, innovation and continuous improvement, we are committed to partnering with employees and subcontractors who share our company values and seek to continually exceed the expectations of project owners. We strive to maintain a work environment that provides all employees with an opportunity to be successful without regard to race, creed, color, religion, sex, sexual orientation, gender identity, national origin, disabled Veterans and Vietnam Era Veterans, age, or physical/mental condition. As part of that policy, we adopt and support the Equal Opportunity Laws that are designed to promote the full realization of equal employment opportunity through a positive continuing program.
    $29k-39k yearly est. 19d ago
  • EMERGENCY DISPATCHER I / EMERGENCY COMMUNICATIONS

    St. Charles County, Mo 4.3company rating

    Dispatcher job in Saint Charles, MO

    APPLY NOW PURPOSE: The purpose of this position is to receive and evaluate incoming police, fire, and/or EMS emergency and non-emergency calls, compile relevant information from callers, initiate an incident in CAD to be dispatched, and dispatch police, fire, and/or EMS units and personnel to the scene or transfer the call to the appropriate agency. This position acts under the supervision of a police and/or fire and EMS Dispatch Supervisor. JOB DESCRIPTION: * Trained and currently certified on either Police or Fire/EMS CAD and call-taking protocols. * Receives and evaluates all incoming calls to determine the urgency of the reported situation. Compiles incident location, participants, and other relevant information and dispatches appropriate units to respond. * Gathers information and prioritizes calls. * Tracks the availability and status of response personnel. * Logs and documents calls for service. * Relays information clearly and concisely to response personnel and callers. * Enters calls for service data, including type, location, and incident response, into the CAD system. * Monitors multiple radio channels and telephone lines. * Maintains knowledge of emergency communication equipment operations, emergency communication procedures and techniques, and County geography. * May assist with in-house training of new Emergency Dispatch Call-Takers, Emergency Dispatchers, and other employees as requested. * Maintains building security, including limited access to front doors after hours. * May perform inquiries regarding wanted subjects, stolen property, and other information through the MULES computer database and relay information to law enforcement personnel. May conduct criminal history, towed vehicle, ex parte, and missing persons checks. * Copies information to be delivered to other divisions or departments. * Receives fax transmissions and distributes messages to the proper individual. * May utilize resources such as MULES, REJIS, CAD, mobile data, AS400, and other online databases to collect pertinent information. * Receives messages regarding the status of work operations during non-work hours. * Must be available to work rotating 12-hour shifts, including holidays and weekends. * Must participate in on-call rotations and work mandatory overtime when required. * Performs other duties as assigned. REQUIREMENTS: * Graduation from a general/technical high school or equivalent - Additional college courses preferred * Successful completion of CritiCall computerized skills testing - Overall Data Entry Score of 3800 KSPH and Overall Non-Data Entry Score of 84% required * Ability to work 12-hour shifts rotating between days and nights, as well as weekends and holidays * Must be certified in Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) or Emergency Police Dispatch (EPD) or willing to obtain EMD/EFD or EPD certification within 90 days of appointment; and be willing to be certified in all three at the time of cross-training * Ability to interview callers under stressful situations and enter the appropriate information into the CAD System in an accurate and timely manner * Ability to speak with clarity and calmness in emergency situations * Ability to recall detailed information with accuracy * Ability to relay information to field personnel quickly and accurately * Ability to sit at the Dispatcher console for long periods of time * Excellent oral communication and hearing skills * Prior Police, Fire, and/or Emergency Medical Dispatching experience preferred. * Working knowledge of St. Charles County street systems and jurisdictional boundaries preferred * All applicants extended a conditional offer will be required to satisfactorily complete the following: medical exam to include vision and hearing tests, drug screen, psychological evaluation, and a full background investigation including verification of qualifying credentials; criminal history report; verification of personal and professional references; education verification; and employment history. Applicants must be free of felony convictions and/or pending charges. (Failure to disclose any information on the background investigation may disqualify an applicant.) * Any combination of education, training, and experience that provides equivalent knowledge, skills, and abilities may be considered. APPLICATION/SELECTION PROCESS: * All applications must be submitted through the St. Charles County Government Employment website. We do not accept faxed, e-mailed, or printed applications. * Applications will be accepted until a sufficient number of applications have been received or until the position is filled. * Applicants must pass the CritiCall test in order to be eligible for consideration. * Minimum scores required: Overall Data Entry = 3800 KSPH and Overall Non-Data Entry = 84% * Applicants who have not completed CritiCall testing within the past two years must retake the test. * CritiCall Testlinks will be emailed on a weekly basis to the most recent applicants. * Applicants selected for consideration (based on CritiCall testing, information provided via their applications, and any other information submitted) will continue the selection process and be required to complete the following components, which are all conducted on the same day (NOTE: format may be altered due to COVID-19 and social distancing requirements): * Initial Interview * Dispatch Floor Observation * Secondary Interview * The final candidate selection for a probationary position will be based on considering all components of the selection process (application, CritiCall, interview(s), etc.) collectively and not individually. * The selection process may take up to three months after the closing date for accepting the applications. * Applicants who complete all elements of the selection process but were not selected for the position will remain on the Certification List of eligible candidates for 120 days, after which they must reapply for the position at the next job posting. * Applicants not selected for an interview may reapply at the next job posting. * Applicants who do not pass the CritiCall test may reapply and retest with the next job posting. BENEFITS: This is a full-time 40-hour per week position which includes a full range of benefits, including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed, or printed applications. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $37k-46k yearly est. 30d ago
  • Dispatcher

    Jerry Kelly Heating and Air Conditioning, Inc. 3.6company rating

    Dispatcher job in Saint Charles, MO

    Job DescriptionDescription: As a Dispatcher at Jerry Kelly Heating and Air Conditioning, you will play a crucial role in our operations by coordinating and scheduling service calls for our HVAC and electrical technicians. Your ability to manage schedules efficiently, communicate effectively, and provide excellent customer service will contribute to our commitment to delivering high-quality home services. Employee Benefits · FREE Health, Vision & Dental Insurance for Employees · Supplemental (Aflac) available · 401K Retirement Plan with 4% Company Match · PTO at 6 Months · 7 Paid Holidays Each Year · Career Growth Opportunities · Fun & Friendly Work Environment · FREE Life Insurance · FREE Short-Term Disability RESPONSIBILITIES · Evaluate customer calls and assign the best technician to each service appointment. · Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls. · Relay accurate information to technicians, ensuring proficient, quality customer experiences. · Update customers throughout the day on the technician's progress. · Manage the whereabouts and needs of every technician in the field. · Record the results of each service call and create report summaries for senior management. · Interact with clients on the phone, via inbound and outbound calls. · Respond to customer requests, resolve issues, and promote the brand. · Miscellaneous duties as assigned. Requirements: · Problem Solve · Pay attention to detail · Follow established guidelines and procedures · Multi-task and work effectively in a fast-paced environment independently · Be proficient in required business software applications once trained · Sit and work for extended periods of time · Use a computer for extended periods of time · Lift up to 25 pounds · Ability to pass drug screening and background check · No criminal record · Willing and able to work a flexible schedule that could include evenings, weekends, and on-call holidays · No visible tattoos (must be able to be covered up while working) · Valid Driver's License We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-35k yearly est. 8d ago
  • Evening Dispatcher (3pm-11pm)

    JNI Hauling LLC

    Dispatcher job in Florissant, MO

    Job Description ROLES & RESPONSIBILITIES Primary responsibility is answering inbound calls to A2B, Bolin, A&A, Cardinal, Hoods, and Crash City main lines. Direct callers to impound & equipment when needed. Collect needed information to set up a customer's tow request. Use map resources to determine the correct location for pickup and tow destination. Collect necessary information for the driver based on the circumstances of the call. Communicate effectively with customers and the dispatcher on duty to determine availability and ETA. Swiftly and accurately create calls in Towbook software. Enter appropriate call details, charges, and addresses in call. Communicate all pertinent information in the call notes as needed This is a PART-TIME role, with a rotating schedule (floater) - successful candidate will be willing to work evening, weekend, and overnight shifts as business needs require EXPECTATIONS Knowledge of the greater St. Louis area Ability to utilize map and GPS technology. Basic automotive understanding Knowledge of towing basics and the services we offer. Use all resources to solve problems and provide outstanding service to our customers. Customer service - manages difficult or emotional customer situations responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments. Oral communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions. Planning/Organizing - Uses time efficiently; makes productive use of downtime; asks for additional work when available. Quality - Demonstrates accuracy and thoroughness; looks to improve and promote quality; applies positive feedback to improve performance; monitors own work to ensure quality. Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events. Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. POSITION REQUIREMENTS: Prior experience in an office environment is preferred. High School diploma, GED, or equivalent is required. Ability to speak and read. English fluently is required. The ability to speak and/or read additional language(s) is helpful. This position includes no supervisory duties. Frequent contact with other departments and infrequent contact with the public. Employees in this position must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provide needed assistance. Working Conditions: This position is mostly sedentary in nature, requires infrequent lifting, pushing, pulling, or carrying of medium sized load. Extended periods of time at a keyboard or computer station will be required. Tasks involve viewing monitors of information display and entry. Physical Requirements: This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling, or carrying medium weight (25-30 pound) loads. Tasks may involve extended periods of time at a keyboard and/or computer workstation. Tasks involve viewing monitors of information display and entry. Employees must be able to communicate in a clear, understandable manner via phone and in-person.
    $29k-39k yearly est. 29d ago
  • Dispatcher

    Trans States Holdings Inc. 4.3company rating

    Dispatcher job in Bridgeton, MO

    GOJET AIRLINES - AIRCRAFT DISPATCHER GoJet Airlines is seeking a highly organized and detail-oriented Dispatcher to join our dynamic team. As a Dispatcher, you will play a crucial role in the coordination and communication of our flight operations, ensuring the safe and efficient movement of our aircraft. This role involves close collaboration with pilots, air traffic control, and various ground operations teams to maintain operational integrity and on-time performance.QUALIFICATIONS/REQUIREMENTS: Must be at least 23 years of age Must possess a valid AIRCRAFT/DISPATCHER CERTIFICATE Must have ability to organize and prioritize work Must be extremely detail oriented Dependability is important; must have an outstanding attendance record in present position Must have above average performance in present position Must be someone with dedication and a high level of motivation. Must be able to function independently Must be able/willing to work efficiently in stressful situations meeting deadlines Must possess excellent communication skills Willing to work weekends, holidays, shift work Must pass a 10-year FAA background check and FAA mandated pre-employment drug test KEY RESPONSIBILITIES: Monitor the progress of flights. Remain constantly aware of location and status of all company aircraft Issue necessary information for the safety of the flight Cancel or amend (121) flights if, in the opinion of the Dispatcher or Pilot-in-Command, the flight cannot operate or continue to operate safely as planned and released Monitor the weather along flight routes, and dispatch aircraft and crews Will be knowledgeable of applicable CFRs, company policy and procedures, aircraft performance, limitations and characteristics which pertain to operational control of all Trans States aircraft Orchestrate irregular operations such as over-fly, divert repositions and/or maintenance ferry flight with Maintenance Control, Crew Scheduling and affected stations Pay: GoJet Dispatchers base pay starts at $22.00 per hour, with raises occurring on an annual basis. Accommodations:Some accommodations will be offered during some of the training, most of the responsibility is of the trainee, at their own expense. About GoJet Airlines: GoJet Airlines operates as a regional partner for United Airlines, providing daily flights across the U.S. and Canada. Our commitment to safety, customer service, and operational excellence has established us as a leader in the regional airline industry. Join our team and be a part of our exciting journey in the aviation world!
    $22 hourly Auto-Apply 60d+ ago
  • Dispatcher -

    Ed Morse Automotive Group 4.1company rating

    Dispatcher job in Red Bud, IL

    Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, and CO with over 50 locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth. Ed Morse is currently seeking an Dispatcher to join our team. Role Overview: We are a fast-paced, growing wholesale auto parts distribution company serving Illinois and the 6 surrounding states. Our mission is to provide efficient, accurate, and timely delivery of quality parts to our customers. We're currently seeking a Dispatcher who thrives in a dynamic environment and enjoys solving problems, managing logistics, and keeping things moving. Responsibilities Position Summary: The Dispatcher plays a crucial role in our daily operations-coordinating delivery routes, assisting with truck loading, locating parts, and supporting drivers on the road. You'll be the communication hub between sales, warehouse and our delivery fleet, ensuring deliveries run smoothly and efficiently. Key Responsibilities: Schedule and coordinate delivery routes for drivers Occasionally assist in loading delivery trucks accurately and efficiently Locate missing or misfiled parts prior to driver departure Take incoming calls from drivers and provide real-time problem solving and support Track parts inventory to ensure availability and accuracy Communicate with warehouse team to locate or replace lost items Adjust routes and dispatch plans based on traffic, driver issues, or customer changes Maintain accurate records of deliveries, part issues, and driver reports Ensure drivers leave on time and with correct manifests and parts Qualifications What We're Looking For: Experience: Prior dispatch, logistics, or warehouse experience preferred (auto parts industry a plus) Skills: Strong communication, multitasking, and problem-solving abilities Technical: Basic computer skills (routing software, spreadsheets, etc.) Physical: Ability to lift up to 50 lbs and assist with loading trucks as needed Personality: Organized, reliable, calm under pressure, and team-oriented Why Ed Morse? In addition to a rewarding career, Ed Morse offers our employees the following: Weekly Pay Uncapped earning potential! -Bonuses, Commissions, etc. 401K with company match Competitive Health Benefits including: Medical Dental Vision Supplemental Insurance options, Life Insurance, Short Team Disability & Long-Term Disability Employee Assistance Program Quarterly Wellness Program Vacation Pay Sick Pay Six Paid Holidays each calendar year Fantastic Employee Purchase Program! - Discounts on vehicles, parts & service Employee Referral Program- Get rewarded for working with friends! Become involved in our community with Ed Morse Cares Unlimited career potential- opportunities in multiple states with over 25 brands! Ongoing Education- receive manufacturer and product knowledge training. Not ready to apply? Connect with us for general consideration.
    $30k-36k yearly est. Auto-Apply 9d ago
  • Part-time Police Dispatcher

    City of Florissant 3.4company rating

    Dispatcher job in Florissant, MO

    working varied relief shifts not to exceed 28 hours weekly Hourly rate: $20.80 is posted year-round and filled as needed. The ideal candidate deals tactfully and courteously with the public and city employees. Works rotating shifts, including weekends. Monitors telephones and radio in the dispatch center, answers all incoming calls and ascertains nature of call, gathers all necessary information to transmit or relay. Dispatches police and other response vehicles for emergencies; broadcasts nature, location and time of incident; contacts all required personnel and other local concerns such as the fire department in the event of an emergency situation; ensures the presence of reserve units by contacting personnel designated for call-back; relays information as required. Records data into the computer system regarding radio and telephone communications, location of personnel and equipment; in the event of an emergency situation, maintains on-going contact with the responding personnel and keeps them informed of all incoming pertinent information; keeps track of various information such as traffic lights out and streets closed and keeps emergency personnel informed. Maintains dispatch center work area and equipment in clean and working order. Operates radios as needed and assists in radio communications; operates base radio as required. Sends and receives computer messages. This is a safety sensitive position Performs other duties as requested Requirements Minimum age 18 and demonstrates maturity High school graduate or GED equivalent with specialized course work in general office practices such as typing, filing, and other related duties. Good moral character REJIS certification and experience in police/fire dispatching is preferred Equal Opportunity Employer M/F/Disabled/Veteran
    $20.8 hourly 9d ago
  • Transportation Dispatcher

    Anew Transport

    Dispatcher job in Festus, MO

    Job Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year.
    $30k-40k yearly est. Auto-Apply 40d ago
  • Public Safety Dispatcher

    Saint Louis University 4.7company rating

    Dispatcher job in Saint Louis, MO

    Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service. JOB SUMMARY The Public Safety Dispatcher is responsible to receive calls for and dispatch security services. This position operates base radios, answers telephones, and monitors alarm systems and closed circuit TV screens. This position is also responsible for relaying radio/telephone communications, and monitoring the department's record systems. We currently have an opening for 11 PM-7 AM shift & 3PM -11 pm shift. Must be open and available to work weekends & holidays. PRIMARY JOB RESPONSIBILITIES Receives requests for public safety assistance which may require police, fire or medical assistance; provides dispatching and related services for all field units Operates the base station radio and dispatches officers and other University service units to assignments; relays messages by radio or telephone to and from officers, other service units of the University and agencies outside of the University Prepares and maintains the communications log which includes telephone service requests and other notifications for services; processes confidential materials/crime reports Monitors alarm systems and closed circuit TV screens, maintains the record systems of the department; maintains and issues equipment used by field personnel Types, files input and retrieves data on personal computers; aides and directs visitors to appropriate locations; prepares information research for monthly reports on overall departmental activity Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES Verbal and written communication skills Interpersonal/human relations skills Excellent typing skills Ability to satisfactorily complete of an annual in-service training program Ability to demonstrate physical and psychological fitness Ability to speak clearly and distinctly Ability to react calmly during emergency situations in order to relay information to appropriate personnel Ability to extract data from conversation and documents MINIMUM QUALIFICATIONS High School Diploma or the equivalent One year of experience in a position requiring high interaction with the public Requires passing of background check and drug screening upon hire and throughout employment. WAGE $20.00 per hour Function Public Safety - Other Scheduled Weekly Hours: 40 Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at ************.
    $20 hourly Auto-Apply 32d ago
  • Part-Time Public Safety Dispatcher

    Southwestern Illinois College 3.8company rating

    Dispatcher job in Belleville, IL

    ANNOUNCEMENT Southwestern Illinois College is accepting applications for part-time Public Safety Dispatchers at the Belleville Campus and Sam Wolf Granite City Campus. Applications are valid for one year and will be placed in a pool for review as assignments become available. POSITION DESCRIPTION In accordance with the Mission and Values of Southwestern Illinois College, the dispatcher is responsible for receiving and disseminating information concerning complaints, incidents, and accidents; reporting discrepancies and malfunctioning equipment to the appropriate agencies; maintaining a computer-aided dispatch log; completing incident reports; controlling the radio net; dispatching patrols; serving as the Law Enforcement Agency Data System (LEADS) terminal operator; issuing student/staff identification cards and parking permits; and handling other department generated paperwork. Position subject to background check and drug testing, upon initial hire and randomly thereafter. QUALIFICATIONS * High school diploma or GED required. * Must be at least 18 years of age. * No record or conviction of a felony or a crime involving moral turpitude. * Previous dispatching experience or completion of a Public Safety Telecommunication Course of Training is desirable. * Prior experience with small office administration, personal computers, word processing, data base, spreadsheets and filing is also desirable. * Ability to obtain and maintain CPR and AED certification. STARTING PAY AND HOURS $15.00 per hour, up to 28 hours per week BENEFITS & PERKS Benefit availability and eligibility may vary from the summary listed below. Please visit ************ for more information. * Uniforms, tools, and safety equipment is provided by the College * Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan * Eligibility for medical coverage as outline in the Affordable Care Act * Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more! WORK LOCATION Belleville and/or Granite City campuses and varying shifts available. APPLICATION DEADLINE Applications will be reviewed as assignments become available. APPLICATION PROCEDURE Required application materials, such as resume, cover letter and references, should be attached to your application. Other required application materials, i.e., unofficial transcripts, etc., should be attached after your application has been submitted (official college transcripts must be provided at time of hire). Go to your My Job Applications page from the careers home page of your account. Southwestern Illinois College is proud to be an EEO/AA Employer/Educator Smoke/Tobacco/Vapor/Drug-Free Workplace
    $15 hourly 60d+ ago
  • Public Safety Dispatcher - Experienced

    City of Richmond Heights, Mo 3.7company rating

    Dispatcher job in Richmond Heights, MO

    Public Safety Dispatcher REPORTS TO: Shift Supervisor Under the direction of the Shift Supervisor, responsible for receiving and dispatching calls for emergency and non-emergency services involving Police, Fire and EMS needs in the ECDC member cities. Assure prompt, timely, courteous and accurate response in accordance with established policy and procedures. Requires independent judgment, problem solving, high levels of communications skills and initiative within established policy as well as the ability to keep a calm demeanor in stressful situations. FUNCTIONS OF THE JOB: Essential Functions: * Shall answer calls for emergencies (telephone or radio) in a courteous manner; * Responds to telephone inquiries and complaints from the general public, other agencies and member agencies by directing the person to the appropriate agency, dispatching an officer or providing the requested information; * Dispatch Police, Fire and EMS based on information received by telephone, alarm system/company, radio or on-view by units in the field; * Shall perform a thorough interrogation of the call, extract vital information necessary and proper to ascertain the nature and location of the emergency and ascertain the proper nature and location of the emergency, and determine the proper apparatus and personnel required to service the emergency. * Maintains contact with all in-service Police, Fire and EMS units and documents change in their status; * Through REJIS, provides criminal history, vehicle information and driver's information; * Works rotating shifts with other dispatchers to maintain minimum staffing, 24 hours a day; * Remains current with on-going events, change in procedure and problems involving the ability for the ECDC to provide service; * Review policy and procedures manual on a routine basis and forward recommendations to the Shift Supervisor for action; * Make notifications as necessary to support field units in their mission; * Reports promptly for duty to relieve the on-duty shift at the designated time, receiving all special orders, work or assignments which may need to be handled during their shift. * Establish and maintain cooperative working relationships with team members, supervisors, stakeholders, members of the community, and member cities; * Operates a two-way radio to communicate with field personnel; dispatches officers; connects multiple agencies; monitors officers during calls; responds to emergencies; documents calls; * Provides information to officers in the field; researches computerized databases; * Enters and maintains MULES entries and other information reported to terminal agencies; reviews warrants; recalls warrants as directed; * Trains for, monitors, and responds appropriately to natural and man-made disasters, as well as the general fast-paced dispatch center environment, handling complex scenarios with minimal oversight (once initial dispatcher training period is complete); * Restores computerized systems and equipment following power outages. * Shall abide by and adhere to all ECDC rules, regulations, policies and procedures and those of participating stakeholders and agencies; * Shall practice good housekeeping at all times and report any equipment malfunctions immediately; * Shall not discuss Dispatch Center business with anyone other than those having the need to know; * Assists in maintaining current list of employee and stakeholder contact information; * Monitors surveillance cameras and security doors; * Monitors inmate arrest status and coordinates commitments and releases with courts; * Ability to provide credible testimony in municipal, state and federal court; * Shall exert all effort to maintain high morale and shall not be party to gossip or other demeaning inappropriate conduct; * May be appointed to other special projects or assignments including the lead dispatcher from time to time as needed; * Shall accept supervisor from the Shift Supervisor, Lead Shift Supervisor, Operations Manager, and Executive Director; * Other duties as assigned. Physical/Mental Activities or Demands: * Ability to sit, for extended periods of time * Ability to maintain composure in stressful times. * Occasionally exert or lift up to 25 pounds. * Concentrated mental and visual attention. * Hearing and specific visual abilities that include close vision. * Ability to answer phones using headsets and handheld unit. * Ability to work in an office environment with considerable distractions. Working Conditions: Office environment with considerable distractions. POSITION QUALIFICATION REQUIREMENTS: Education, Training, and Experience: 1. High School Degree or GED equivalency. 2. Type at a speed necessary for adequate job performance. 3. Emergency medical Dispatching (EMD) certification through a national agency preferred. 4. Possession of or ability to readily obtain MULES/NCIC certification within training period. 5. Knowledge of police and fire technology, rules and regulations operating manuals relating to communications systems. 6. Knowledge on the procedures and policies pertaining to the dispatching of emergency equipment. 7. Knowledge of emergency telephone and radio communications procedures. Skills and Abilities: * Qualified applicants MUST have at least 3 years' experience dispatching first responders within the last 5 years. * Standard radio or telephone communications receiving and transmitting equipment. * Understand law enforcement technology, rules and regulations operating manuals relating to communications systems. * Uses and Capabilities of ECDC Computer Aided Dispatch System. * Procedures and policies pertaining to the dispatching of emergency equipment. * Principles of supervision, training and performance evaluation. * Proper English usage, spelling, punctuation and grammar. * Possession of or ability to readily obtain MULES/NCIC certification within training period. * Sufficient experience to understand the basic principles relevant to the major duties of the position. Preferred Additional Knowledge Required * Knowledge of emergency telephone and radio communications procedures. * Knowledge of the operation of telephone, radio and CAD systems. * Knowledge of computers and job related software programs. * Knowledge of city streets and geography. * Knowledge of law enforcement terminology. * Skill in the analysis of problems solving. * Skill in the response to emergency situations. * Skill in the preparation of clear and precise administrative reports. * Skill in oral and written communication. * Skill in multi-tasking * Ability to provide credible court testimony. * License(s)/Certificate(s) Required: * None EOE/AA/M/F/D/V
    $34k-44k yearly est. 48d ago
  • Transportation Dispatcher

    Anew Transport

    Dispatcher job in Festus, MO

    Job DescriptionJob Title: Transportation Dispatcher Company: Anew Transport Job Type: Full-Time Salary: Competitive, based on experience Overview: The Transportation Dispatcher will be responsible for answering phone calls promptly while managing other office tasks as assigned. This role requires strong multitasking abilities, computer proficiency, and flexibility to thrive in a fast-paced work environment. The ideal candidate will have some transportation background and be a dependable team player willing to support their colleagues and adjust to changing responsibilities. Key Responsibilities: Answer phone calls in a timely and professional manner. Receive, prioritize, and dispatch service requests. Perform additional office tasks as assigned to support daily operations. Communicate clear and accurate instructions to carriers, drivers or customers. Maintain detailed records of dispatch activities, including customer interactions. Collaborate with internal departments to ensure smooth operational flow and customer satisfaction. Utilize dispatch software and communication systems to track personnel and asset status. Adapt to changing schedules and priorities as needed. Qualifications: High school diploma or equivalent required. Experience in transportation dispatching preferred but not required. Basic US geography/interstate highway knowledge. Familiar with basic DOT regulations for Hours of Service Strong organizational and multitasking abilities. Detail-oriented and dependable. Excellent verbal and written communication skills. Proficiency in computer systems and dispatch software. Ability to work under pressure and adjust to a fast-paced environment. Team player with a collaborative mindset. Benefits after 90 Days: 401(k) Retirement Plan - 100% match on the first 3% of contributions, followed by a 50% match on the next 2%. Company-Paid Health Insurance - Comprehensive medical coverage, with the option to add dental and vision at your own expense. Paid Time Off (PTO) - Generous leave to support work-life balance. Paid Holidays - Six (6) company-designated holidays per year. Powered by JazzHR GJ3Ub0lKe0
    $30k-40k yearly est. 11d ago

Learn more about dispatcher jobs

How much does a dispatcher earn in Saint Louis, MO?

The average dispatcher in Saint Louis, MO earns between $26,000 and $44,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.

Average dispatcher salary in Saint Louis, MO

$34,000

What are the biggest employers of Dispatchers in Saint Louis, MO?

The biggest employers of Dispatchers in Saint Louis, MO are:
  1. First Student
  2. Steel Partners Holdings
  3. Hudson & Marshall
  4. Lutheran Senior Services
  5. Interface Systems
  6. Lazer Spot
  7. Saint Louis School
  8. The Parking Spot
  9. Explore St. Louis
  10. External Sa Recycling
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