Dispatcher - Public Safety - Temporary
Dispatcher job in Irvine, CA
This Dispatcher position is a non-exempt, temporary staff position which assists management within the Public Safety department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. This temporary assignment will expire on May 31, 2024.
Responsibilities
The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am
Required Qualifications
High School diploma. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.
Public Safety Dispatcher II (Sheriff, Fire & Medical Dispatch) (PAEL - Laterals from Other Public Agencies) - #PAEL-FRENM-02
Dispatcher job in Auburn, CA
Salary: $37.99-$47.44 Hourly / $6,584.93-$8,222.93 Monthly / $79,019.20-$98,675.20 Yearly. Department: Sheriff Job Type: Open. Date Opened: 2/1/2019 8:00:00 AM. Filing Deadline: Continuous Employment Type: * Permanent/Full Time (40 hrs/week) * Permanent/Part Time (less than 40 hrs/week)
* Temporary/Extra Help
Work Location:
* Auburn, CA and surrounding areas
HR Analyst: Erica Priddle.
Position Information:
Eligibility Criteria:
To be eligible for placement on a Public Agency Eligible List, an applicant must meet all of the following criteria:
* Applicant must be working for a public agency (other than Placer County) that operates under a personnel civil service or merit system. If not currently employed by a qualifying agency, the applicant must have been employed by a qualifying public agency within one year prior to the date his/her completed application is received by the Placer County Human Resources Department;
* The classification in which Placer County employment is contemplated must possess the same or less minimum qualifications and be substantially similar in job assignment and responsibility as the position in which the applicant is/was employed by the public agency;
* If classified, the applicant must hold or have held permanent status in the service of that agency;
* If unclassified the applicant must be or have been employed by that agency, in that position, for a minimum of six (6) months;
* The applicant must submit a Placer County Public Agency Eligible Self Certification form, certifying:
* The applicant's employment record has been entirely satisfactory;
* The applicant has not been separated for cause;
* The applicant was appointed to the class as a result of a qualifying or competitive exam;
* If not currently employed by a qualifying agency, the applicant is eligible for reinstatement to that agency.
To Apply
For more information or to submit a Lateral Transfer/Other Agency List (Public Agency Eligible List - PAEL) application, click the Employees of Other Public Agencies link on the Job Opportunities page.
For questions regarding the PAEL application process, please email *****************************.
View this Recruitment: Public Safety Dispatcher II (Sheriff, Fire & Medical Dispatch) (PAEL - Laterals from Other Public Agencies) - #PAEL-FRENM-02
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Public Safety Dispatcher Trainee
Dispatcher job in California
, PLEASE VISIT OUR WEBSITE AT: ***************************** Public Safety Dispatcher Trainee 2 vacancies RECRUITMENT #19-K24-001 Police Department Salary: $52,256.05-$63,518.21/year Introduction Are you interested in a civilian law enforcement career dedicated to keeping Ventura safe and livable? Are you an excellent multi-tasker who can make quick, logical decisions in a fast-paced environment? The City of Ventura is accepting applications for two entry-level Public Safety Dispatcher Trainee opportunities in our progressive Police Department. To be considered for this rewarding career opportunity, apply online at ***************************** by the 8/18/2019 filing deadline!
To learn more about the Ventura Police Department, visit ******************************************************
THE POSITION
Under general supervision, receives, screens and responds to incoming emergency and non-emergency calls for police assistance. Dispatches appropriate units, and maintains necessary communication with units, during their response to calls. Performs a variety of clerical, record-keeping and general support duties related to communications activities.
THE IDEAL CANDIDATE
Responds diplomatically and tactfully to people of diverse backgrounds, often in adverse situations, when they may be confused, upset, angry, drunk, irate, or irrational.
Willing to work rotating shifts, including evenings, weekends, and holidays.
Remains calm and continue working when violent or highly emotional situations are taking place.
Handles multiple tasks at one time, making quick, logical decisions in high-pressure situations.
Has excellent keyboarding, spelling, and data entry skills.
Has prior experience dispatching people and/or vehicles using a radio.
EXAMPLES OF DUTIES
Duties may include, but are not limited to, the following:
Uses a Computer Aided Dispatch (CAD) terminal and regular telephone lines to receive emergency calls from the public requesting police services. Determines the nature and location of the emergency, its priority, and dispatches police units as necessary and in accordance with established procedures. Exercises considerable judgment in dispatching deployed units, emergency resources, and equipment. Maintains contacts with all units on assignment. Maintains the status and location of field units.
Monitors emergency alarm panels and city alarms. Monitors city and other camera surveillance systems. Answers non-emergency calls for assistance. Dispatches public works emergency and other "after hours" service requests.
Coordinates emergency calls and relays information and assistance requests involving other law enforcement and firefighting agencies. Provides field personnel with information relating to subjects, vehicles, and property so that they can determine appropriate action to be taken.
Trains new employees in dispatching procedures, techniques, and methods, as well as relevant department policies and regulations.
Enters, updates, and retrieves information from computerized data base networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information. Assists in the maintenance of communication equipment as required.
Performs other related work as required.
LICENSE/CERTIFICATES
License:
Depending on assignment, possession of a valid California Class C driver's license may be required.
Certificate
:
Typing speed of 35 words per minute is desirable.
WORKING CONDITIONS
Environment:
works in indoor office conditions with noise of police radio; works irregular hours, including rotating shifts, evenings, weekends, and holidays; and works under pressure and in potentially stressful conditions.
Physical Abilities
:
hearing and speaking sufficient to exchange information on the telephone and police radio; close vision and the ability to adjust focus to read and operate office equipment including computer aided dispatch (CAD) system; sitting or standing for prolonged periods of time; use of hands to handle, feel or operate office equipment including CAD system; and mental capability to interpret people and situations, perform multiple concurrent tasks, and to work in highly emotional or emergency situations.
Hazards:
exposed to computer screens, radios and electrical energy.
Qualifications
MINIMUM QUALIFICATIONS
Public Safety Dispatcher Trainee
: A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable.
Public Safety Dispatcher
: In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required.
Additional Information
BENEFITS
To view benefits, please visit our website at *********************************************
SELECTION PLAN
Submit a City application and supplemental questionnaire by the filing deadline. The preferred method of application is online and you are highly encouraged to apply at *****************************. If you are unable to apply electronically, you may request paper application materials by calling ************** during regular business hours. Paper applications can be FAXed to **************, or mailed or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, California 93002. If you FAX, it is highly recommended that you also send the original documents.
Once your application has been submitted, all future correspondence from the City will be via e-mail. Please be sure your contact information is up to date. You may also view notices sent to you by the City in the "My Applications" tab at *****************************.
WRITTEN EXAMINATION:
Applicants meeting the minimum qualifications will be invited to the written examination. All applicants must pass the written examination to be named to the eligibility list. The written exam sessions will be held on:
When: Friday, September 6 and Tuesday, September 10, 2019
Where: City Hall Community Meeting Room; 501 Poli Street; Room 202; Ventura, 93002
You will receive email notification by
August 20, 2019
regarding your application status and exam date. If you are invited to the written exam, you must self-schedule online by
5:00 p.m. on August 30, 2019.
PERSONAL HISTORY STATEMENT COMPLETION:
All applicants who pass the written examination will be certified to the eligibility list and are required to print and complete
in their own handwriting
the POST Personal History Statement and return to the Police Department by
5:00 p.m. on September 30, 2019.
To locate and print a copy of the POST Public Safety Dispatcher Personal History Statement form 2-255, please visit the POST website at: ***********************************
DEPARTMENT SELECTION INTERVIEWS:
Applicants passing the written examination will have their names certified to the eligibility list and forwarded to the Police Department for further consideration. A limited number of candidates will be invited to participate in department selection interviews held in
October 2019, date to be determined.
Additional interviews may be scheduled at later date should additional vacancies occur.
Public Safety Dispatcher I
Dispatcher job in Oroville, CA
The Butte County Sheriff's Office is now accepting applications for Public Safety Dispatcher positions. We're looking for dedicated, detail-oriented individuals who can stay calm under pressure and are committed to serving the public. Apply NOW!! Applicants who meet the minimum requirements and have attached a valid Typing Certification with minimum of 40 words per minute, will be invited to participate in a written exam that is tentatively scheduled for Tuesday January 6, 2026 at 8:30 a.m.
Qualified applicants can expect to receive an email notification no later than Monday December 29, 2025, inviting them to the January 6th, exam.
Applicants who have taken the POST Entry Level Public Safety Dispatcher Test Battery within the last twelve months and received a 42.0 T-Score or higher may use their score for this recruitment.
FLSA: Non-Exempt
DEFINITION
Under immediate or general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to established emergency and County procedures; performs a variety of technical tasks relative to the assigned functional area; and performs related duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
Public Safety Dispatcher I: This is the trainee-level classification in the Dispatcher series. Trainees work in the communications center and receive on the job training, specific day-to-day direction and are closely supervised. Incumbents at this level are not expected to function with the same amount of knowledge or skills as positions allocated to the II and Senior levels of the series. Initially under immediate supervision, incumbents learn and perform routine duties in support of public safety communications. Duties include frequent interaction with the public via telephone in both emergency and non-emergency situations. The position requires incumbents to receive, relay and provide accurate information, forms and reports to others within established legal guidelines. Once a Public Safety Dispatcher I completes training, and as incumbent demonstrates skill to perform the work independently, general supervision and frequent review of work lessen. Positions at this level develop the skills to perform most of the duties required of positions at the II level, but are not expected to function at the same skill level and exercise less independent discretion and judgment in matters related to work procedures and methods. Work is supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
Public Safety Dispatcher II: This is the journey level classification in the Public Safety Dispatcher Series. Positions at this level have completed training and are fully competent to perform the full range of assigned duties. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher in that the latter performs the complex work assigned to the series and is responsible for providing lead direction and training to lower-level staff in the series.
Positions in the Public Safety Dispatcher class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level.
Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.
* Receives, analyzes, and evaluates 911, Sheriff's emergency and business calls, inquiries and complaints, roads, animal control, and maintenance; transfers calls to appropriate parties or creates a call for dispatch.
* Dispatches sheriff units or other staff and equipment to emergency or non-emergency locations; determines proper jurisdiction and staff to be dispatched.
* Monitors status of public safety units to ensure officer safety and availability for services.
* Operates multiple communications devices and computers concurrently to insure swift and appropriate response to calls; continuously updates suspect information and deputy locations.
* Maintains efficient records of radio calls and information logs; maintains and accesses business and premise history and index files for emergency and other necessary contacts.
* Accesses local, state, and federal criminal justice information systems; operates systems to transmit and receive information.
* Maintains radio contact with allied agencies, including mobile and portable units; recognizes units from other agencies and assists them with County units or provides requested information.
* Monitors alarms and security systems for businesses, relevant histories, and files for emergency contacts.
* Responds to Deputy radio traffic and requests and disseminates suspect information from roll call boards, prior calls, and bulletins; responds to in-house, radio paging, and after-hours phone lines.
* Performs basic equipment adjustments and maintenance; may perform associated office support duties.
* Assist the Coroner's Office daily by using investigative tools to locate family members of decedents to make required notifications.
* Performs related duties as assigned.
Knowledge of:
* Principles, practices, procedures, and terminology used in law enforcement and related emergency radio and telephone communications.
* Basic functions of law enforcement agencies.
* The topography and communities of Butte County.
* Proper and effective methods of deploying law enforcement personnel.
* Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
* Principles and procedures of recordkeeping.
* Techniques for dealing with people of all socio-economic level under hostile and emergency situations.
* Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff.
* The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
* Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
Ability To:
* Read and interpret maps and other pertinent documentation.
* Observe and accurately recall places, names, descriptive characteristics, and facts of incidents.
* Memorize codes, names, locations, and other detailed information.
* Work under stressful conditions to assess difficult or emergency circumstances.
* Independently make quick, sound decisions based on facts and implement appropriate response strategies.
* Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
* Use tact, initiative, prudence, and independent judgment within general policy, legal, and procedural guidelines.
* Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks.
* Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
* Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade; and
Public Safety Dispatcher I: One (1) year of general office and computer experience.
Public Safety Dispatcher II: One (1) year of public safety dispatch experience at a level equivalent to Public Safety Dispatcher I.
Certifications and Licenses:
* Possess valid Typing Certification with minimum of 40 words per minute. Typing Certification must indicate results from a five (5) minute test within the last 12 months.
* Possess and maintain a valid C.L.E.T.S. Operator certificate by the end of the probationary period.
* Possess and maintain a Basic Dispatcher Course certificate issued by the California State Commission on Peace Officer Standards and Training (P.O.S.T). by the end of the probationary period.
* A position assigned to this class may require possession of a valid California Driver's License.
PHYSICAL DEMANDS
* Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 10 pounds.
* Vision to read printed materials and a computer screen.
* Hearing and speech to communicate in person and over the telephone.
* Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment.
WORKING CONDITIONS
* Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances.
* Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
* Must pass a thorough background investigation.
EQUIPMENT AND TOOLS UTILIZED
* Equipment utilized includes personal computer, fax machine, and standard office equipment.
Disaster Service Worker
All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.
Public Safety Dispatcher
Dispatcher job in San Francisco, CA
Apply Public Safety Dispatcher Department of the Interior National Park Service United States Park Police Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply is part of the United States Park Police Field Operations Division.
This position ensures effective telecommunications to the Force, other law enforcement and public safety agencies, operational personnel and the public. The incumbent will be responsible for answering 911 - Emergency and Non Emergency calls for service and providing full Law Enforcement communications services which operate 24-hours a day, seven days a week.
Summary
This position is part of the United States Park Police Field Operations Division.
This position ensures effective telecommunications to the Force, other law enforcement and public safety agencies, operational personnel and the public. The incumbent will be responsible for answering 911 - Emergency and Non Emergency calls for service and providing full Law Enforcement communications services which operate 24-hours a day, seven days a week.
Overview
Help
Accepting applications
Open & closing dates
10/30/2025 to 12/31/2025
Salary $56,205 to - $89,924 per year Pay scale & grade GS 6 - 8
Location
Few vacancies in the following location:
San Francisco, CA
Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
8
Job family (Series)
* 2151 Dispatching
Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
* Credentialing
* Suitability/Fitness
Financial disclosure No Bargaining unit status Yes
Announcement number WO-1614-USPP-25-12807133-DE Control number 849136000
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Hiring Paths Career transition (CTAP, ICTAP, RPL) The public
Videos
Duties
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The major duties of the Public Safety Dispatcher position include, but are not limited to, the following:
* Serves as a dispatcher for the US Park Police, applying in-depth knowledge of dispatch operating systems, databases, and equipment, as well as knowledge of dispatch policies and past practices to isolate and solve unusual and difficult technical problems.
* Performs dispatch and call taking services for a wide variety of complex public safety related incidents and operations.
* Coordinates rescue, ambulance, and helicopter operations, etc., of various agencies.
* Receives and evaluations emergency calls for service.
* Provides dispatch support to law enforcement activities.
* Queries & relays wants, warrants, drive and vehicle status, Be on the Lookout (BOL), and Attempt to Locate (ATL) information for law enforcement contact and investigations.
* Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and state criminal information networks (i.e., ACCESS, TLETS, VCIN, etc). Accesses, analyzes, and utilizes information from a variety of national, state,
* Monitors a variety of alarm systems including intrusion, fire, robbery, panic, and maintenance related systems. Analyze alarms. Ensures appropriate response. Reports on alarm systems troubles.
* Assists law enforcement officers with investigations.
Pay Information:
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
GS-6 range: $56,205 to $73,063 per year
GS-7 range: $62,456 to $81,198 per year
GS-8 range: $69,168 to $89,924 per year
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
Duties will be developmental in nature when filled below the full performance level.
Requirements
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Conditions of employment
* U.S. Citizenship required.
* Appointment subject to background investigation and favorable adjudication.
* Meet Selective Service Registration Act requirement for males.
* Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
* You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.
* This position is subject to drug testing based on the collateral duty requiring firearms in the back-country or other locations for non-law enforcement reasons such as protection from animals.
* You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.
* You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
* This position has an intermittent work schedule; you will be subject to call and will have no pre-scheduled work schedule.
* If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
* Must be able to obtain and maintain a Secret clearance.
* This position has been designated "Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
* Within 12 months of employment, you must be able to obtain and maintain required dispatching and emergency management certifications determined by locality selected. This may include National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and State criminal information networks (i.e., ACCESS, TLETS, VCIN, etc.) , and/or Emergency Medical Dispatching (EMD).
* As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period. Please visit the Qualification section for more details on the conditions of probationary periods for this position.
Qualifications
All qualifications must be met by the closing date of this announcement-12/31/2025-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
To qualify for this position at the GS-06 grade level, you must possess all of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Customer service based experience in a high-pace environment where the ability to make quick decisions is key; Operate multi-line telephones, computers or radio equipment to provide information; AND Collect information from callers and input into computer system.
To qualify for this position at the GS-07 grade level, you must possess all of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Customer service-based experience in a high-pace environment where the ability to make quick decisions is key; Operate multi-line telephones, computers or radio equipment while inputting information collected from callers into computer systems; Operate public safety dispatch systems such as NCIC, NLETS, CLETS, or Computer-aided Dispatch (CAD) with limited supervision; AND Operate computer-based equipment to include, but not limited to alarm monitoring systems, records management systems, computer aided dispatch systems, message notification systems, and report writing systems.
To qualify for this position at the GS-08 grade level, you must possess all of the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Perform public safety dispatching (law enforcement. emergency medical, search and rescue, and fire) using personal computers and software programs to input data collected from callers; Independently operate public safety dispatch systems as: NCIC, NLETS, CLETS, or Computer-aided Dispatch (CAD); Operate computer-based equipment to include, but not limited to alarm monitoring systems, records management systems, computer aided dispatch systems, message notification systems, and report writing systems; and, Obtain information from incoming callers to disseminate during emergency situations.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week.
Continued Condition of Employment For Probationary Period: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider:
* your performance and conduct;
* the needs and interests of the agency;
* whether your continued employment would advance organizational goals of the agency or the Government; and
* whether your continued employment would advance the efficiency of the Federal service.
Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
There is no substitution of education for experience at the grade level(s) of this announcement.
Additional information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee" meaning they are required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds.
Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled.
During the training period and/or on other occasions, the incumbent will be assigned to accompany a field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency operating procedures and jurisdictional boundaries.
Incumbent may not leave the center unless relieved by another qualified dispatcher.
The National Park Service has determined that the duties of this position are not suitable for telework.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You can only submit one resume; Only the resume submitted under the "Resume" "Document Type" will be used to determine your qualifications and for rating purposes. Only one resume will be used to evaluate your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed.
Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:
* Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
* Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
* Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Subject Matter Expert Panel Review. These assessments measure the critical competencies listed above that are required to successfully perform the job.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 12/31/2025:
* Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You can only submit one resume; Only the resume submitted under the "Resume" "Document Type" will be used to determine your qualifications and for rating purposes. Only one resume will be used to evaluate your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed.
* Complete All Required Assessments.
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/31/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.
* Select Apply. If you are not logged in, you will be prompted to login or create an account.
* Prompted to Start the Application Process by selecting "Start Application."
* Click here for USAJobs Help with "How to create an application"
* To PREVIEW the application questionnaire, select the following link: ********************************************************
* Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
* Select documents you want included in this application.
* Review package to acknowledge your documents were reviewed.
* Select if you want to include your demographic information.
* After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
* Follow onscreen prompts and instructions to complete your application.
* Add the supporting documents by indexing your documents with the dropdown.
* Upload any missing required documents or optional documents.
* Review and Submit Application.
* While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
* You can review or revise your application at any point during the open period of the announcement.
* To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
* Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.
Please note, the eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you select. You must provide the supporting documentation to support your claim. Please review the list of documentation provided in the eligibilities language to ensure you provide the appropriate information. You may choose more than one eligibility.
Agency contact information
Shaunte Sankey
Phone 000-000-0000 Email shaunte_************** Address United States Park Police
1100 Ohio Drive S.W.
Washington, DC 20024
US
Next steps
Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.Standing Register Open Continuous Information: The intent of this announcement is to establish multiple applicant lists for the US Park Police to conduct pre-employment testing on a regular and recurring basis. Cutoffs will be used to manage large applicant pools for this announcement. Consideration will be given to candidates in sequential order within each group as depicted below as each group is exhausted. Qualifications must be met for those applications submitted by the cut-off date. Applications will be considered for the following cut-off dates:
Cut-Off Dates:
* Cut-Off 1: October 26, 2025
* Cut-Off 2: November 26, 2025
* Cut-Off 3: December 31, 2025
All applications will be reviewed for minimum qualifications. Eligible candidates will be placed on applicant lists for further assessment by the U.S. Park Police. You must submit your application by one of the indicated cut-off dates listed above. You may not edit or update your application once it has been submitted. Once all vacancies are filled, this announcement may close without further notice.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
The following documents are required and must be submitted by 11:59 PM (EST) on 12/31/2025:
* Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You can only submit one resume; Only the resume submitted under the "Resume" "Document Type" will be used to determine your qualifications and for rating purposes. Only one resume will be used to evaluate your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed.
* Complete All Required Assessments.
* Other Supporting Documents, if applicable, such as:
* Veterans Preference Documentation:
* If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
* If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
* If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability.
* Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Public Safety Dispatcher Trainee
Dispatcher job in Oxnard, CA
, PLEASE VISIT OUR WEBSITE AT: *****************************
Public Safety Dispatcher Trainee 2 vacancies RECRUITMENT #19-K24-001 Police Department Salary: $52,256.05-$63,518.21/year
Introduction
Are you interested in a civilian law enforcement career dedicated to keeping Ventura safe and livable? Are you an excellent multi-tasker who can make quick, logical decisions in a fast-paced environment? The City of Ventura is accepting applications for two entry-level Public Safety Dispatcher Trainee opportunities in our progressive Police Department. To be considered for this rewarding career opportunity, apply online at ***************************** by the 8/18/2019 filing deadline!
To learn more about the Ventura Police Department, visit ******************************************************
THE POSITION
Under general supervision, receives, screens and responds to incoming emergency and non-emergency calls for police assistance. Dispatches appropriate units, and maintains necessary communication with units, during their response to calls. Performs a variety of clerical, record-keeping and general support duties related to communications activities.
THE IDEAL CANDIDATE
Responds diplomatically and tactfully to people of diverse backgrounds, often in adverse situations, when they may be confused, upset, angry, drunk, irate, or irrational.
Willing to work rotating shifts, including evenings, weekends, and holidays.
Remains calm and continue working when violent or highly emotional situations are taking place.
Handles multiple tasks at one time, making quick, logical decisions in high-pressure situations.
Has excellent keyboarding, spelling, and data entry skills.
Has prior experience dispatching people and/or vehicles using a radio.
EXAMPLES OF DUTIES
Duties may include, but are not limited to, the following:
Uses a Computer Aided Dispatch (CAD) terminal and regular telephone lines to receive emergency calls from the public requesting police services. Determines the nature and location of the emergency, its priority, and dispatches police units as necessary and in accordance with established procedures. Exercises considerable judgment in dispatching deployed units, emergency resources, and equipment. Maintains contacts with all units on assignment. Maintains the status and location of field units.
Monitors emergency alarm panels and city alarms. Monitors city and other camera surveillance systems. Answers non-emergency calls for assistance. Dispatches public works emergency and other "after hours" service requests.
Coordinates emergency calls and relays information and assistance requests involving other law enforcement and firefighting agencies. Provides field personnel with information relating to subjects, vehicles, and property so that they can determine appropriate action to be taken.
Trains new employees in dispatching procedures, techniques, and methods, as well as relevant department policies and regulations.
Enters, updates, and retrieves information from computerized data base networks relating to wanted persons, stolen property, vehicle registration, stolen vehicles, and other information. Assists in the maintenance of communication equipment as required.
Performs other related work as required.
LICENSE/CERTIFICATES
License: Depending on assignment, possession of a valid California Class C driver's license may be required.
Certificate: Typing speed of 35 words per minute is desirable.
WORKING CONDITIONS
Environment: works in indoor office conditions with noise of police radio; works irregular hours, including rotating shifts, evenings, weekends, and holidays; and works under pressure and in potentially stressful conditions. Physical Abilities: hearing and speaking sufficient to exchange information on the telephone and police radio; close vision and the ability to adjust focus to read and operate office equipment including computer aided dispatch (CAD) system; sitting or standing for prolonged periods of time; use of hands to handle, feel or operate office equipment including CAD system; and mental capability to interpret people and situations, perform multiple concurrent tasks, and to work in highly emotional or emergency situations. Hazards: exposed to computer screens, radios and electrical energy.
Qualifications
MINIMUM QUALIFICATIONS
Public Safety Dispatcher Trainee: A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable.
Public Safety Dispatcher: In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required.
Additional Information
BENEFITS
To view benefits, please visit our website at *********************************************
SELECTION PLAN
Submit a City application and supplemental questionnaire by the filing deadline. The preferred method of application is online and you are highly encouraged to apply at *****************************. If you are unable to apply electronically, you may request paper application materials by calling ************** during regular business hours. Paper applications can be FAXed to **************, or mailed or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, California 93002. If you FAX, it is highly recommended that you also send the original documents.
Once your application has been submitted, all future correspondence from the City will be via e-mail. Please be sure your contact information is up to date. You may also view notices sent to you by the City in the "My Applications" tab at *****************************.
WRITTEN EXAMINATION: Applicants meeting the minimum qualifications will be invited to the written examination. All applicants must pass the written examination to be named to the eligibility list. The written exam sessions will be held on:
When: Friday, September 6 and Tuesday, September 10, 2019
Where: City Hall Community Meeting Room; 501 Poli Street; Room 202; Ventura, 93002
You will receive email notification by August 20, 2019 regarding your application status and exam date. If you are invited to the written exam, you must self-schedule online by 5:00 p.m. on August 30, 2019.
PERSONAL HISTORY STATEMENT COMPLETION: All applicants who pass the written examination will be certified to the eligibility list and are required to print and complete
in their own handwriting
the POST Personal History Statement and return to the Police Department by 5:00 p.m. on September 30, 2019. To locate and print a copy of the POST Public Safety Dispatcher Personal History Statement form 2-255, please visit the POST website at: ***********************************
DEPARTMENT SELECTION INTERVIEWS: Applicants passing the written examination will have their names certified to the eligibility list and forwarded to the Police Department for further consideration. A limited number of candidates will be invited to participate in department selection interviews held in October 2019, date to be determined. Additional interviews may be scheduled at later date should additional vacancies occur.
Part-Time and Full-Time Lateral Public Safety Dispatcher II
Dispatcher job in Rohnert Park, CA
RP DEPARTMENT OF PUBLIC SAFETY MISSION STATEMENT: Dedicated to working collaboratively with the community to maintain trust and safety by providing professional services with compassion and integrity The City of Rohnert Park is seeking to hire a Part-Time and Full-Time Lateral Public Safety Dispatcher I/II.
For Part-Time, this is a non-benefitted, temporary position that may work 30-40 hours per week during the training period, typically 3-6 months. After training is complete, the position has a flexible schedule or per diem schedule, typically 5-40 hours per week."
The current pay rate for both positions are as follows:
$36.06 -$43.80 per hour.
We are also currently accepting applications for Lateral Dispatchers.
To be considered as a lateral applicant, you must:
* Have a minimum of two years of dispatching experience within the last three years with a public agency.
* Have successfully completed your Communications Training Program in your current agency.
* Possess a California P.O.S.T. Basic Certificate.
Hired Lateral Dispatchers will receive a $20,000 Recruitment and Retention Bonus
$5,000 upon completion of communications training program
$5,000 upon completion of probationary period
$10,000 upon completion of three years of service
Ideal candidates will possess:
* High ethical standards
* Be committed to providing excellent, friendly customer service
* Be a team player and
* Have technical and computer skills.
APPLICATION PROCEDURES:
To be considered for this exciting opportunity, please complete an online application - go to ************** , and click on "Job Opportunities." It is important to complete all the required application materials. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to interview. Work history must include all employment for the last ten years and electronically attach relevant certificates, i.e. POST Dispatcher Basic Course.
PLEASE NOTE:
You may submit a resume or other relevant documents to further describe your qualifications; however "see resume" will NOT meet the requirements of a "complete" application, including employment history, or be accepted in lieu of responses to supplemental questions. Be advised that your resume and other attachments not specifically requested by the City in order to apply for this position may not be used to determine your qualifications.
If you need assistance applying online, please click on the Application Help/FAQ's link: ***************************************
DEFINITION
Under general supervision, receives law enforcement, fire, medical, and other emergency calls and dispatches public safety units and other City resources following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties for the Department of Public Safety including record keeping, typing, and filing; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Public Safety Communications Supervisor. Functional direction is provided by a Public Safety Sergeant or other management personnel in the absence of the supervisor. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a non-sworn public safety class series that performs the full range of receiving and dispatching emergency calls for the Department of Public Safety. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines.
Public Safety Dispatcher II: This is the journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results.
Positions in the Public Safety Dispatcher class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. This class is distinguished from the Public Safety Communications Supervisor in that the latter is the full supervisory-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of staff on an assigned shift involved in police and fire dispatch services.Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
* Receives and evaluates law enforcement, fire, medical, and other emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Department of Public Safety operations; provides information and/or transfers calls to the appropriate department, agency, or response organization.
* Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit.
* Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units.
* Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned.
* Monitors security cameras in the Public Safety building and the area surrounding the building.
* Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information.
* Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons.
* Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff.
* Acts as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency.
* Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
* Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies.
* Performs other duties as assigned.
In performing the duties described above, the incumbent is expected to:
* Provide outstanding and friendly customer service.
* Create and maintain a respectful and collaborative working environment.
* Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
* Demonstrate care for the organization, customers, and coworkers.
* Perform work of the highest quality possible.
* Practice and encourage initiative and innovation to improve the workplace.
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade.
Public Safety Dispatcher II: Two years of dispatching experience with a public agency within the last three years.
Licenses and Certifications:
* Possession of, or ability to obtain, a valid California Driver's License by time of appointment.
* Possession of, P.O.S.T. Basic Dispatcher certificate.
Knowledge of:
* Functions, principles, and practices of law enforcement agencies.
* Terminology and procedures used in public safety dispatching.
* Operation of computer-aided communications equipment, including multiple telephone lines and radio systems.
* City and County geography, maps, streets, landmarks, and driving directions.
* Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility.
* Principles and practices of data collection and report preparation.
* Business arithmetic and basic statistical techniques.
* Basic principles of record keeping.
* Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
* The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
* Modern equipment and communication tools used for business functions and program, project, and task coordination.
* Computers and software programs to conduct, compile, and/or generate documentation.
Ability to:
* Assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
* Memorize codes, names, street locations, and other information.
* Read and interpret maps and other pertinent documentation.
* Interpret, apply and explain policies, procedures, and regulations.
* Attend to multiple activities simultaneously.
* Obtain necessary information from individuals in stressful or emergency situations.
* Compile and summarize information to prepare accurate, clear, and concise reports.
* Perform technical, detailed, and responsible office support work.
* Compose correspondence independently or from brief instructions.
* Organize, maintain, and update office database and records systems.
* Make accurate arithmetic and statistical computations.
* Enter and retrieve data from a computer with sufficient speed and accuracy.
* Organize own work, set priorities, and meet critical deadlines.
* Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
* Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
* Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
* Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
~EQUAL OPPORTUNITY EMPLOYER~
INFORMATION SUBJECT TO CHANGE
Public Safety Communications Dispatcher - Department of Emergency Management (8238)
Dispatcher job in San Francisco, CA
Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required.
This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit.
Job Description
EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service.
2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment.
3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information.
4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel.
5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus.
6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action.
7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins.
8. Maintains record of all calls received and prepares reports of critical incidents.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques.
Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net).
Qualifications
MINIMUM QUALIFICATIONS
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination).
Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people.
License and Certification: None
Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above.
Additional Information
SUPPLEMENTAL INFORMATION
Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary.
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
Public Safety Dispatcher
Dispatcher job in Boulevard, CA
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
Job Location (Full Address):
612 Wilson Blvd, Rochester, New York, United States of America, 14627
Opening:
Worker Subtype:
Regular
Time Type:
Scheduled Weekly Hours:
40
Department:
100037 Department of Public Safety
Work Shift:
UR - Rotating (United States of America)
Range:
UR PSOA 025 H
Compensation Range:
$21.29 - $27.53
The referenced pay range represents the first and last step pay rates for this job, as set forth in the applicable collective bargaining agreement. Individual pay will be set in accordance with terms of the applicable collective bargaining agreement.
Responsibilities:
Operates a Public Safety Department Communications Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.SUPERVISION AND DIRECTION EXERCISED:Directs Officers to areas according to needs. MACHINES AND EQUIPMENT USED:CAD/RMS Dispatching System, Two-way radios, CCTV, Alarm Monitoring, Telephone System. TYPICAL DUTIES:1.Continuously monitors alarms and dispatching systems.2.Dispatches Officers to areas according to needs or in an emergency in accordance with established procedures and/or the orders of the Officer-in-Charge. 3.May relay orders of the Officer-in-Charge in accordance with established rules and procedures. 4.Informs the Officer-in-Charge of all Public Safety activity taking place during the shift. 5.Follows established procedures and/or the orders of the Officer-in-Charge in making outside calls to fire, police, etc. 6.Answers telephone and radio calls. Notifies the Officer-in-Charge of non-routine situations and notifies Officers of routine situations which are then handled in accordance with standard procedures. May announce situations within the hospital in accordance with established wording and procedures. 7.Makes a daily check of communications equipment as to number, operability and condition, and reports to the Public Safety Director. 8.Maintains Security logs, journals and files; maintains electronic records. 9. Assists in orientating and training new dispatchers.QUALIFICATIONS:High School Diploma. Requires the ability to read and write, to use arithmetic and to meet and deal effectively and courteously with the public, students, faculty and staff.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Auto-ApplyPublic Safety Dispatcher (Lateral) - $20K HIRING BONUS ELIGIBLE
Dispatcher job in Hemet, CA
THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is accepting applications for Public Safety Dispatcher (Lateral) - HIRING BONUS ELIGIBLE. * Hiring Bonus Eligibility Requirements: * An applicant must be employed as a California full-time public safety dispatcher with at least three (3) consecutive years of experience as a full-time dispatcher processing both 9-1-1 calls as a primary public safety answering point and filed officer radio traffic at the time that the candidate submitted a job application to the City for the Lateral Public Safety Dispatcher position.
* The three (3) years of experience as a full-time public safety dispatcher must have occurred at a California POST-certified Public Safety Agency such as a Municipal Police Department, County Sheriff's Department, or California Highway Patrol.
* Candidate must posses a POST Dispatcher Basic Certificate.
If you do not meet the hiring bonus eligibility requirements, please, consider applying for the regular lateral recruitment.
Apply immediately for consideration!
To learn more about on-the-job duties for this position please click on the video link below.
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THE POSITION:
Public Safety Dispatchers are the unsung heroes and a lifeline for police officers. It's not a job for everyone, but the hundreds of people who call for help, depend on your voice, your directions, and your knowledge to get through an emergency. If you are a highly motivated public safety professional ready to be part of a strong, cohesive team, then join the City of Hemet Police Department where our dispatchers are considered the backbone of the department. With state-of-the-art equipment and training opportunities, you'll provide the excellent service and security people have come to expect from the City of Hemet Police Department.
Receives requests for fire and police service over the phone; dispatches as necessary police and/or fire units in response to call for service or requests from officers in the field; keeps track of fire and police unit locations and status; maintains constant radio communication with personnel in the field; operates radio receivers and transmitters in various frequency bands, telephone key modules, teletypewriters, computer terminal stations, alarm signal equipment, and other communications equipment; receives incoming telephone calls and evaluates requests for emergency services; elicits and records essential incident information from callers such as name, address, phone number, and a brief description of the incident; determines the priority and dispatches personnel and equipment for emergency service in accordance with department procedures; answers routine inquiries and refers calls not requiring dispatches to appropriate departments and agencies; maintains radio contact with field mobile units to coordinate emergency services, receives and transmits information; keeps command personnel informed of status of emergency situations; maintains records of communications activities; updates special files, street lists, and maps; tests communications equipment and reports malfunctions; prepares paperwork for field personnel; assumes supervisory duties in the absence of the Communications Supervisor; may perform matron duties; performs related duties and responsibilities as required.
KNOWLEDGE:
* Principles, practices, and procedures involved in public safety communications work;
* Geography of the City and the location of streets and important buildings;
* Operation of radio/telephone receiving and transmitting equipment; and
* Computer terminal and Teletype operations. Rules, policies, and regulations regarding dispatching services
* Police and Fire dispatching procedures and the laws and regulations;
* Report writing; and
* Record keeping principles;
* Applicable federal, state, and local laws, codes and procedures relevant to the assigned area of responsibility;
* Knowledge of call screening procedures, call priority rules, radio codes and identifiers, basic elements of a crime;
* Principles of functional supervision, training and dispatching operations.
ABILITY:
* Understand English and speak it clearly in a well-modulated voice using good diction and appropriate grammar;
* Oral and written comprehension, oral and written expression; memorization, deductive and inductive reasoning, selective attention, hearing ability, auditory attention;
* Learn and apply Federal Communications Commission (FCC) regulations governing voice, radio and teletype communications;
* Effectively work under conditions of emergency;
* Obtain vital information from individuals in stressful or emergency situations;
* Make quick and appropriate determinations in all situations;
* Adjust quickly to changing situations and priorities;
* Use tact, initiative, prudence and independent judgement within general policy and legal guidelines;
* Maintain accurate records;
* Type accurately at a moderate speed;
* Accurately read and interpret maps;
* Remain courteous and calm while interacting with the public;
* Handle simultaneous calls;
* Listen and comprehend radio calls while talking on the phone; and
* Establish and maintain effective working relationships;
* Identify and implement efficient work practices and procedures;
* Maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities;
* Train others in the use of communications equipment.
MINIMUM QUALIFICATIONS
* One year experience in typing and general clerical work. Some experience providing information and assistance to the public is desirable.
* High school or GED
* College level coursework in radio communications or law enforcement is desirable.
CERTIFICATE/LICENSE
* Possession of, or ability to obtain, prior to appointment, an appropriate Class C, valid Driver's License;
SPECIAL REQUIREMENTS:
Pass a background investigation including polygraph and psychological exam and a medical exam which may include drug testing, an audio test and vision exam; work rotating shifts including weekends and holidays. Employees must be able to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the department).
WORKING CONDITIONS
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Working Conditions: Essentially all of the employee's time is spent in the Communications Center of the Police Department. The working environment may range from periods of high volume emergency and life-threatening calls for service to periods of little activity. Employees work on a rotating shift schedule that requires the availability to work nights, weekends and holidays.
Environmental Conditions: Office environment. CONTINUOUS working indoors, dust from paperwork. Work environment is both formal and informal, team orientated, having variable tasks, pace, and pressure. Work is performed indoors in the office and in meeting rooms.
Physical: Shall possess the physical, mental and emotional ability to perform the essential duties of the position without the threat of hazard to self or others. Employees require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; ability to communicate verbally to exchange Work long hours from work station. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
Vision: See in normal visual range with or without correction; vision sufficient to read computer screens, printed documents, and overhead presentations, and to operate assigned equipment.
Hearing: Hear in the normal audio range with or without correction and wear headsets for prolonged periods of time.
Selection Process
All properly completed applications will be reviewed and the most appropriately qualified candidates will be invited to continue in the selection process. Failure to provide all required application materials will result in disqualification. The selection process may include any combination of a written exercise, oral interview, and/or skills assessment to further evaluate job related experience and skills. Candidates who successfully complete the selection process will be placed on an eligibility list and will remain eligible for employment consideration for a one-year period.
RESUMES ARE NOT ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS, BUT MAY BE ATTACHED.
CANDIDATES WHO REQUIRE A REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.
The City of Hemet promotes a smoke, drug, and alcohol free working environment for their employees.
The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.
The City reserves the right to rate applicants based on a review of the application materials and to invite only the most qualified applicants to participate in the selection process.
Lateral Public Safety Dispatcher (COI)
Dispatcher job in Irvine, CA
To qualify as a Lateral Public Safety Dispatcher, candidates must:
Possess a POST Public Safety Dispatcher Certificate
Successfully completed a probationary period within a California public safety agency or have one full year of Dispatcher experience within the last four years at time of hire.
Typing Ability: Net speed of 40 wpm
High school diploma or equivalent.
Your Impact:
Evaluate incoming calls to determine the appropriate action.
Receive and dispatch calls for the Animal Services Operation.
Find additional information in the Public Safety Dispatcher job description.
Work Environment:
The position is required to work a "3/13 schedule" (three 13-hour shifts) per week with paid meal breaks.
Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts.
Rotating through graveyard shifts is required annually.
Official uniforms must be worn.
Chain of command oriented.
Looking for:
Exceptional customer service and communication skills.
Team-oriented individuals.
Ability to work alternating schedules.
Ability to remain calm and focused in high stress environments.
Desire to make a difference by helping others.
All applicants must be able to pass the Public Safety background check process.
This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
Dispatcher job in Sacramento, CA
Applicants who previously applied to JC-50183 will not need to reapply as your application will be considered for this vacancy. Communications Centers Support Section (CCSS) has a Public Safety Dispatcher opening located at the California Highway Patrol Headquarters. This position is an instructor position within the Communications Training Program, and under the direction of a Public Safety Dispatch Supervisor I.
The duties of the position include, but are not limited to:
* Participating in the research, development, design, review, and implementation of training curriculum, as well as appropriate training materials, manuals, guides, and other resources for the Public Safety Dispatcher Basic Course (PSDBC) Modules A and B, Communications Training Officer Course (CTOC), and Advanced Communications Training Officer Course (ACTOC)
* Provide support for gathering Commission on Accreditation for Law Enforcement Agencies and the Association of Public Safety Communications Officials accreditation standards from the communications centers
* Provide classroom instruction to communications personnel including, but not limited to cadets, guest users, allied agencies and field personnel as necessary
* Participating in research and analysis of new training information
* Participating in the evaluation of Communications Training Program (CTP), PSDBC, CTOC, and ACTOC effectiveness
* Working at local communications centers to retain perishable skills
* Work overtime at communications centers to supplement staffing, dependent upon command to command agreements
* Two-to-four year commitment
You will find additional information about the job in the Duty Statement.
Working Conditions
Tolerates a confined workspace with prolonged periods of sitting and/or standing, and performs effectively under stress and time constraints.
This position is considered an administrative assignment; consequently, only current CHP Public Safety Dispatcher will be considered for this assignment. The incumbent selected will be expected to meet the minimum 24 months duration of the assignment, and the normal maximum duration of 48 months in accordance with General Order (G. O.) 10.6, Field and Headquarters Assignments and Transfers Nonuniformed Employees. Extensions of Administrative Assignments may be granted.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
* PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
Additional Documents
* Job Application Package Checklist
* Duty Statement
Position Details
Job Code #:
JC-501930
Position #(s):
388-048-1663-008
Working Title:
Public Safety Dispatcher
Classification:
PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL
$5,307.00 - $7,306.00
The Information Management Communications Center dispatch employees receive an additional $300.00 recruitment and retention monthly pay differential. Part-time and intermittent employees shall receive a pro-rata share of the monthly differential based on the total number of hours worked within the monthly pay period.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
In Office
Job Type:
Permanent, Full Time
Department Information
California Highway Patrol
Communications Centers Support Section (048)
601 North 7th Street,
Sacramento, CA 95811
The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future.
Department Website: **********************
Special Requirements
* The position(s) require(s) a Drug Screening be passed prior to being hired.
* The position(s) require(s) a Background Investigation be cleared prior to being hired.
* The position(s) require(s) Medical Clearance prior to being hired.
* The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired.
This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ******************************************************************************
Possession of Minimum Qualifications will be verified prior to appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diploma or official, sealed transcripts will be required prior to the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.
* Applicants selected for interview will be required to provide a 20 minute oral presentation during the interview process.
* Questions regarding the contents of this Communications Network message may be directed to PSDS I Jeanne Espinoza at **************.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/28/2025
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Highway Patrol
052/Selection Standards and Examinations
Attn: Naoka Iwaya
P.O. Box 942898
Sacramento, CA 94298-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street
Sacramento, CA 95811
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
* Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
* Resume is optional. It may be included, but is not required.
* Criminal Record Supplemental Questionnaire
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
* On-the-job training and/or teaching experience.
* Exceptional interpersonal skills.
* Ability to work well in a small team environment.
* Excellent oral and written communications skills.
* Excellent time management.
* Ability to travel.
Benefits
Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, an ATM, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River.
Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: ***********************************
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: **********************
Human Resources Contact:
Naoka Iwaya
**************
Hiring Unit Contact:
Jeanne Espinoza
**************
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
**************
***************
California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-501930) and/or position number 388-048-1663-008 on the application.
It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.
Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.
Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.
Other
Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. ****************************************************************
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Public Safety Dispatcher - Lateral
Dispatcher job in Sunnyvale, CA
Regular Full Time Employment Opportunity A complete application packet will consist of a City of Sunnyvale employment application, responses to the required supplemental questions, and a current (dated within one year of application) typing certificate verifying 35 or more net words per minute. Please note: For this recruitment, online OR in-person typing tests will be accepted. This open/continuous recruitment may close without notice.
For more information on how to obtain and submit a typing certificate, please contact the Human Resources front desk at ************** or via email to *****************************.
Under general supervision of the Senior Public Safety Dispatcher, processes emergency and non-emergency calls for service; dispatches police, fire, medical, rescue, animal control or other emergency equipment, by telephone or radio, utilizing complex technical aids, such as computer aided dispatch systems (CAD); and performs related work as required.
Distinguishing Characteristics
The position of Public Safety Dispatcher is a fully qualified journey-level technical classification. This classification differs from the lower-level classification of Public Safety Dispatcher-In-Training in that the Public Safety Dispatcher-In-Training is the entry level classification whereby incumbents are learning to perform the duties of the classification. It is further distinguished from the higher-level classification of Senior Public Safety Dispatcher in that the Senior Public Safety Dispatcher has supervisory responsibility.
(May include, but are not limited to, the following):
* Answers the telephone and receives 9-1-1, emergency and non-emergency requests for assistance, evaluates the information provided and creates computer aided dispatch (CAD) system event; relays information to other jurisdictions or provides pre-arrival and post-dispatch instructions to the caller; processes and prioritizes incoming calls.
* Dispatches fire, police, medical and animal control personnel and equipment on both routine and emergency calls utilizing a CAD system, multiple video display terminals, radio dispatching consoles and related equipment.
* Monitors and maintains status of public safety personnel and equipment; analyzes situations accurately and takes effective action to help ensure officer safety; may participate in the reassignment of fire equipment to ensure adequate city-wide fire protection.
* Provides operational support for police, fire, and medical operations including warrant checks and confirmations, tow requests, and facilitation of outside agency assistance and mutual aid request.
* Provides Emergency Medical dispatch, and Emergency Fire dispatch, including pre-arrival and post-dispatch instructions.
* Maintains familiarity with major roads, streets, areas, and industrial and public facilities within the city limits.
* Maintains records of all calls received and prepares reports of critical incidents; performs routine clerical work associated with the assignment.
* Monitor Text to 9-1-1.
* May provide one-on-one dispatcher operational training.
WORKING CONDITIONS
Work is performed in a structured and often stressful work environment that includes structured breaks and lunch schedules. Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading documents and computer screens, and the ability to distinguish and interpret the meaning of colors on video display terminals. The position requires the ability to view multiple video display terminals for extended periods of time in low light. Acute hearing sufficient to distinguish and comprehend simultaneous communications from several sources is required, as is the ability to speak in a clear and distinct manner and carry on multiple conversations while distinguishing background radio communications. The need to lift, drag and push files, paper, books and documents weighing up to 10 pounds is also required. Work is performed in a confined area and incumbents wear a headset, which restricts physical movement about the work area. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Education and Experience:
The minimum qualifications for education and experience can be met in the following way:
Graduation from high school or tested equivalent; AND
Two years of experience dispatching police and/or fire services for a public safety agency utilizing contemporary dispatching technical tools, including computer aided dispatching systems;
OR
Successful completion of probation as a Public Safety Dispatcher-in-Training with the City of Sunnyvale.
Knowledge of:
* Police, fire, medical and/or animal control call processing protocols, dispatching and emergency procedures.
* Contemporary dispatching technical tools and equipment, including computer aided dispatching systems.
* Primary roads, streets, highways, major buildings and public facilities within the city limits.
* Methods and techniques for responding to calls for emergency service.
* Office methods, procedures, software and equipment.
* Police and fire codes, including California Penal Code, Vehicle Code and Sunnyvale Municipal Code.
* Proper record-keeping techniques.
* Principles of customer service.
Ability to:
* Operate a computer-aided dispatch system with sufficient speed and accuracy to document field activity and create calls for dispatch within response criteria guidelines.
* Analyze situations quickly and accurately and take effective action to assure officer and citizen safety.
* Accurately enter information into the computer aided dispatch system while simultaneously receiving information by phone or radio.
* Extract information or data from multiple video terminal displays which dynamically update.
* Apply Department of Public Safety telephone answering techniques, policies and procedures.
* Memorize street names and locations.
* Type at a rate of 35 net words per minute.
* Work in a highly structured environment where all communications and work are recorded or documented as public record.
* Maintain composure and work effectively under pressure.
* Carry on multiple conversations while distinguishing background radio communication.
* Operate a computer using word processing and business software and other office equipment.
* Understand and follow written and oral instructions.
* Communicate effectively, both orally and in writing.
* Establish and maintain and promote positive and effective working relationships with employees, other agencies and the public.
* Demonstrate initiative and exercise good judgment in the performance of duties.
* Work independently and as a team member; recognize and set priorities and meet deadlines.
* Observe safety principles and work in a safe manner.
Willingness to:
Work any shift, on any day, including irregular hours on short notice.
Complete Fire and Medical certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment or in accordance with an extended time-line as approved by management.
Wear a uniform.
License/Certificates:
Possession and continued maintenance of a valid class C California driver's license or the ability to provide alternative transportation as approved by the appointing authority and a safe driving record.
Possession of a California Peace Officers Standards and Training (POST) Basic Dispatch certificate within one year of appointment.
Completion of Emergency Medical and Fire Dispatch certification courses, approved by the International Academy of Emergency Dispatch, within one year of appointment, and subsequent continued maintenance of Emergency Medical and Fire Dispatch certification.
DESIRABLE QUALIFICATIONS
* Possession of Emergency Fire Dispatch and Emergency Medical Dispatch certification course at hire.
* Possession of POST Dispatch certificate.
If you are interested in this opportunity, please submit a complete City of Sunnyvale application with responses to the supplemental questions and a current (dated within one year) typing certificate verifying at least 35 net words per minute (online typing tests are accepted) to the Department of Human Resources (postmarks or faxes are not accepted). This open/continuous recruitment may close without notice.
Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted on-line through the City's employment page at Sunnyvale.ca.gov, Search: 'CITY JOBS'. Late or incomplete applications will not be accepted.
EXAM PROCESS
Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the examination process, which may consist of an oral examination. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources).
SELECTION PROCESS
Candidates who receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies.
Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as medical exam(s) administered by a City-selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing.
INFORMATION ABOUT PROOF OF EDUCATION
Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts).
ADDITIONAL INFORMATION
Positions in this job classification are represented by the Communications Officers Association (COA).
The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract.
The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), religious creed, color, sex (includes gender, gender identity, gender expression, transgender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnicity, national origin, ancestry, citizenship status, military and veteran status, marital status, family relationship, age, medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application
Public Safety Dispatcher (Per Diem)
Dispatcher job in San Bruno, CA
The City of San Bruno is currently accepting applications for Public Safety Dispatcher, Per Diem candidates.
The San Bruno Police Department is recruiting for Per-Diem Public Safety Dispatchers. The San Bruno Police Department has a long-standing tradition of small-town service with big-city dedication to public safety. Public Safety Dispatchers are responsible for public safety dispatch and related records management activities. This is a per-diem position. Shifts are offered based on staffing needs, and per-diem employees may choose the open shifts that are available. Available shifts may include day, swing, or graveyard hours, including weekends, and holidays. Public Safety Dispatchers perform a wide range of duties involving radio, telephone, and computers, applying various procedures and codes. Dispatchers receive and transmit emergency and non-emergency telephone and radio traffic as well as process communication reports, records, and radio logs, while maintaining a high level of confidentiality. Dispatchers may also support the Police Department by performing clerical tasks, training, assisting with fingerprinting, and being accountable for financial transactions. This position is integral in supporting the goals and objectives of the City and Police Department.
Examples of Duties
Receives and transmits emergency telephone and radio traffic.
Maintains and processes a variety of communications reports, records and radio logs.
Operates a dispatch console, uses Computer Aided Dispatch (C.A.D.) System and other computer programs to process information and records.
Maintains a high level of confidentiality.
Performs collateral duties including a variety of related clerical tasks: process warrants; assist in fingerprinting and jail operations, which may include searching prisoners; and is accountable for handling cash, bond, and check transactions.
Maintains various C.A.D and Record Management Files.
Performs related duties and responsibilities as assigned.
Typical Qualifications
The ideal candidate will possess the ability to record and transmit information with speed and accuracy, "multi-task," make quick and sensible decisions, learn from constructive criticism, possess a high commitment to quality service, and participate in a team approach to law enforcement. In addition, candidates will have a successful track record of the following:
Professional skill or knowledge using computer keyboard; skill or knowledge using radio, telephone, and computers.
Active listening; conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message.
Placing a high priority on the internal and external customer's perspective when making decisions and taking action; implements customer-focused practices.
Maintaining effectiveness when experiencing changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Ability to analyze and understand information gathered and follow the best course of action. Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions.
Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior.
Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks.
Maintaining stable performance while handling stress in a manner that is acceptable to others and to the organization.
Minimum Qualifications
Must be able to pass an extensive background investigation.
Education
Possession of a high school diploma or GED equivalent. Additional related college course work or degree preferred.
Experience
Completion of a probationary period in a public safety agency.
Certificates and Licenses
Must possess and maintain a valid California Driver's License, Class C with a good driving record.
Peace Officer Standards and Training (POST) Basic Dispatch Certificate is required.
Special Requirements
Possess excellent vision and hearing skills, with ability to sit, talk, type, hear, and walk for extended periods of time as well as lift or move up to twenty-five (25) pounds.
Supplemental Information
Part-time temporary employees serve in an at-will capacity and understand that service with the City may be terminated at any time. This position does not provide any benefits, with the exception of paid sick leave. In accordance with the Healthy Workplaces, Healthy Families Act of 2014, all temporary, part-time, and seasonal employees, who on or after July 1, 2015, work in California for 30 or more days within a year from the commencement of employment are entitled to paid sick leave for prescribed purposes. Employees will accrue one hour of paid sick leave for every 30 hours worked and are entitled to use accrued sick days beginning on the 90th day of employment. Employees may use up to 24 hours (or 3 days) of accrued sick leave in each year of employment.
How to Apply
Applications may be submitted online at the City's BambooHR homepage. Applications will be reviewed weekly. This is a continuous recruitment, and applications will be accepted on a continuous basis. This recruitment may close at any time without notice. You are encouraged to apply as soon as possible.
The City of San Bruno utilizes a merit-based selection system. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.
What happens next?
We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.
Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, physical test or job simulation, phone interview, in-person or video interview(s), and/or web-based testing.
The final phase of the selection process is the probationary period, which in most cases is one year, depending on your classification.
Reasonable Accommodations
The City of San Bruno is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
The City of San Bruno Human Resources Department will make reasonable efforts in the selection process to accommodate disabled applicants. Individuals with disabilities who would like to request an accommodation in the process must inform the Human Resources Department by the final filing date by emailing ******************.
Recruitment Contact
Contact phone:
**************
Contact email:
******************
Public Safety Dispatcher
Dispatcher job in Santa Ana, CA
Santa Ana Unified School District See attachment on original job posting EDUCATION AND EXPERIENCE: Three years of customer service experience in demanding, fast-paced environment requiring multi-tasking and independent judgement skills or a combination of training, experience, and/or education equivalent to successful completion of the P.O.S.T. certified dispatcher basic academy. Recent, full-time or equivalent part-time, paid, civilian or military experience in radio dispatching, public emergency information systems, or law enforcement or experience in a public safety Computer Aided Dispatch (CAD) radio communication department is highly desirable. LICENSES AND OTHER REQUIREMENTS: • Possess or have the ability to obtain Pass a Peace Officer's Standards and Training (POST) basic Public Safety Dispatcher certificate within one year of employment. • Successful completion of P.O.S.T Public Safety Dispatcher course within last 3 years. • Typing/keyboarding certificate at a net, corrected speed of 30 words per minute. • Successfully pass a computerized skills assessment test. *Ability to pass a thorough background investigation conducted by the Santa Ana School Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas in accordance with California P.O.S.T. requirements. *Must not have an felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary.
REQUIRED DOCUMENTS: • Proof of successful completion of P.O.S.T. Public Safety Dispatcher course within the last 3 years • High School Diploma • Typing/keyboarding certificate (Reflecting a net, corrected speed of 30 words per minute) • Resume Please attach documents listed above as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted) This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at ************ under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.
Dispatcher - Public Safety -Security
Dispatcher job in Rancho Cucamonga, CA
Public Safety Dispatcher - Security Operations Hourly Pay: $18.50 - $21.00 DOE Shift Availability: All Shifts Full Time (Days, Swings, Weekends,
MUST HAVE TWO-WAY RADIO TRAINING AND OR EXPERIENCE
Join a Mission-Driven Team Where Your Voice Makes a Difference.
Intergraded Security Management Group (ISMG) is currently hiring Public Safety Dispatchers to join our dynamic operations team. If you have a calm, confident voice under pressure and thrive in high-stakes environments, we want to hear from you.
Key Responsibilities
As a Public Safety Dispatcher, you will be the critical link between the public, our security teams, and emergency services. Your responsibilities will include:
Handling incoming emergency and non-emergency calls with professionalism and accuracy.
Prioritizing and dispatching security officers and support teams using two-way radio systems.
Monitoring field unit locations, status, and live GPS feeds to ensure officer safety and operational coverage.
Coordinating with external public safety agencies during emergencies.
Maintaining detailed records, logs, and reports related to dispatch and incident activity.
Learning and applying ISMG's procedures, local geography, and police/security codes.
Utilize our Computer-Aided Dispatch (CAD) Software
Qualifications
High school diploma or equivalent.
Minimum 2 years of clerical experience, preferably in a dispatch or public safety role.
Typing speed of 45 WPM (corrected).
Valid California Class C Driver's License.
Previous experience in public safety or law enforcement dispatching is highly preferred.
POST Dispatcher Certification is a plus.
What We're Looking For
Ability to stay calm, focused, and make quick decisions in emergency situations
Strong communication skills (verbal and written).
Comfortable working in a fast-paced, technology-driven environment.
Willingness to work various shifts, weekends, holidays, and overtime as needed.
Team-oriented mindset with a commitment to public and officer safety.
Why Join ISMG?
We believe our employees are our greatest asset. That's why we offer a comprehensive benefits package, including:
Company-Contributed Medical, Dental & Vision Insurance (after 60 days)
Paid Holidays (8 per year)
Accrued Vacation & Sick Time
Shift Differential Pay for Graveyard
Company-Paid Life and Accidental Death Insurance
AFLAC Disability Coverage
Bi-weekly Pay with Direct Deposit
Opportunities for Growth and Advancement
About ISMG
At Intergraded Security Management Group (ISMG), we provide cutting-edge physical security, life safety, and video monitoring solutions. We are committed to innovation, integrity, and the safety of the communities we serve.
Ready to Take the Next Step in Your Career?
Apply now to become a trusted voice in public safety with ISMG.
Requirements
Must be able to work days, swings, nights, weekends, and holidays.
Prior Law Enforcement or Public Safety experience preferred
EXPERIENCE AND TRAINING :
Requires equivalent to the completion of the twelfth grade and 2 years of general clerical experience, a typing speed of 45 corrected wpm
Possession of, and continuously throughout employment, a valid CA Class C Driver's License.
Certificated POST Basic Dispatch training preferred.
SUPPLEMENTAL INFORMATION:
- Candidates must be able to pass a background investigation along with drug screening.
Qualification Guidelines:
- Education: Graduation from high school or recognized equivalent.
- Experience: Dispatching including two-way radio and call-taking operations.
- Ability to type at the rate of 45 wpm.
Special Requirements:
Ability to work any shift in a 24-hour/day, 7-day/week operation on a rotational basis. Ability to work mandatory overtime. Ability and willingness to wear a mandatory uniform if required.
Public Safety Dispatcher I
Dispatcher job in Vacaville, CA
ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package.
Contribute to our vibrant community and join our team!
Please see our Police Department recruitment website for more information!
The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months.
The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity.
Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually
2% COLA scheduled for 11/01/2026
Working for the City of Vacaville comes with an excellent benefits package, including:
* Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available
* Vision and Dental Insurancemonthly premiums covered 100% by the City
* Holiday Pay at 5.38% of base salary
* Tuition reimbursement up to a maximum of $2,200 per fiscal year
* California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year
* California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year
* California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account
See our generous Benefits Summary page for more detailed information.
For a complete job description, visit our website at***********************
ABOUT YOU
The Ideal Public Safety Dispatcher Candidate:
The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills.
Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include:
* Receiving and responding to both routine and emergency calls
* Evaluating requests to determine priority level and type of response required
* Determining the location and nature of emergency and non-emergency calls for service
* Referring callers to the appropriate agency or resource
* Providing general information to the public
* Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases
* Dispatching and coordinating responses for multiple units simultaneously
* Operating a multi-channel radio console supporting Police, Fire and other emergency services
EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education: High school diploma or equivalent.
Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable.
License or Certificate:
A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable.
* Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at ****************
Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire.
Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays.
All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process.
ABOUT EVERYTHING ELSE
This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible.
A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment.
Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet.
IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly.
The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam.
For ADA information and other Frequently Asked Questions, please clickhere.
Public Safety Dispatcher II (Lateral)
Dispatcher job in Palo Alto, CA
LOOKING FOR EXPERIENCED PUBLIC SAFETY DISPATCHERS! Palo Alto Police Department The Palo Alto Police Department is committed to providing exceptional public safety services and taking a leadership role in building community partnerships. We subscribe to core values that include integrity, accountability, trust, teamwork, a positive attitude, and the professional, impartial treatment of all. Our key responsibilities include:
* To provide police response to emergency and non-emergency requests for service in a coordinated and timely manner.
* To apprehend and prosecute offenders and/or resolve investigations in a timely and thorough manner.
* To minimize injury and property damage by promoting a safe and orderly flow of pedestrian, bicycle and vehicular traffic.
* To provide coordinated, responsive and reliable 9-1-1 dispatch services.
The Role
Are you ready for an exciting opportunity? The City of Palo Alto is looking for qualified candidates for the Public Safety Dispatcher II (Lateral) position. Operating under general oversight, the Communications Public Safety Dispatcher II will handle the dispatch of emergency and non-emergency personnel and equipment for various user agencies. This includes responding to service calls covering police, fire, paramedics, ambulance, utilities, public works, and animal control services. Additionally, the role involves providing crucial information to both the public and user agencies. As the journey level in the Public Safety Dispatcher series, this role carries out a wide range of dispatch duties with a high level of autonomy. Duties include receiving assistance requests, assessing response urgency and type, dispatching personnel to handle reported incidents, and monitoring situations for changes and personnel safety during responses. The work often occurs under pressure.
Don't miss this opportunity to contribute to public safety and serve our community in a fast-paced and rewarding environment.
Apply today to join our team and make a difference!
The ideal candidate will possess the following competencies:
* Comprehensive Dispatch Experience: Proficient in emergency response procedures and protocols across multiple agencies.
* Critical Thinking and Decision-Making: Quickly assesses situations to determine appropriate responses and actions.
* Effective Communication Skills: Clear and concise communicator in high-pressure situations, both verbally and in writing.
* Technical Proficiency: Skilled in using dispatch systems, databases, and communication equipment.
* Adaptability and Resilience: Maintains composure and efficiency in dynamic and challenging environments.
* Collaboration and Teamwork: Works effectively with diverse teams and agencies to coordinate responses.
* Customer Service Orientation: Provides courteous and helpful assistance to callers and responders.
* Problem Solving Abilities: Identifies issues, gathers relevant information, and resolves incidents promptly.
* Attention to Detail: Ensures accurate documentation and information dissemination.
* Commitment to Public Safety: Demonstrates dedication to maintaining community safety and well-being.
Benefits: Fantastic benefits package, to learn more click, HERE.
Compensation (SEIU): Comprehensive compensation plan, to learn more click, HERE.
This position is represented by Service Employee International Union position (SEIU).
Essential and other important responsibilities and duties may include, but are not limited to, the following:
* Receives telephone complaints concerning crimes and police emergencies and dispatches appropriate police patrol units by radio to investigate. Relays instructions and questions for field units.
* Receives telephone information concerning fire and medical emergencies and dispatches appropriate fire and ambulance units by radio. Relays instructions and questions from field units.
* Receives telephone complaints concerning utilities and public works emergencies and dispatches appropriate service units to make repairs. Relays instructions and questions from field units.
* Receives telephone complaints concerning animals and dispatches appropriate animal control units to investigate. Relays instructions and questions from field units.
* Receive and transmit the above information by operating communication consoles, two-way radio, telephone, paging, various computers including both manual and computer-aided dispatch systems, voice intercom, fire alarm and intrusion alarm equipment and other public safety 911 equipment and applications.
* Maintain appropriate records, computer data base, maps, diagrams, and written procedures relating to such activities.
* Operate conventional/automated office machines and equipment.
Related Functions:
* Prepare special reports as may be required.
* Assist Lead Communications Public Safety Dispatchers and Supervisor, Police Services in projects.
Sufficient education, training and/or work experience to demonstrate the possession of the following knowledge skills and abilities which would typically be acquired through:
* High school graduate or GED,
and
* One year of public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities.
Desired Qualifications
* Possession of a California P.O.S.T. Public Safety Dispatcher Basic Certificate.
* Experience with Emergency Medical Dispatch (EMD) protocols.
* Experience with CLETS/NCIC Databases.
* Possession of National Academy of Emergency Dispatch Emergency Medical Dispatch (EMD) Certificate.
To see full Public Safety Dispatcher II job description, click HERE. Working Conditions / Physical Requirements:
Work in an office environment; sustained posture and intense attentiveness for prolonged periods.
Selection Process:
* Completion of "CritiCall" Exam*
* Completion of the P.O.S.T. Personal History Statement - Public Safety Dispatcher
* Oral Panel Interview(s)
* Comprehensive Police Background Check
* Polygraph Test
* Psychological Test
* Medical Exam
Technical Support:
Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at ************** between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.
More than one position may be filled from this posting.
The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Public Safety Dispatcher I/II Flex - Lateral
Dispatcher job in Corona, CA
Public Safety Dispatcher II: $5,695- $6,922 monthly We are not just a public safety agency - we are a dynamic team of individuals who are passionate about making a positive impact on our community. We believe in fostering a work environment that blends professionalism with a spirit of camaraderie and fun. As a Corona Police Department Public Safety Dispatcher II, you will be at the forefront of ensuring public safety while enjoying a supportive and inclusive workplace that values your growth, well-being, and contributions. Join our cutting-edge team as a Police Dispatcher, where quick thinking, sharp judgment, and top-notch customer service are the name of the game. Be the unsung hero who keeps calm in the storm, making split-second decisions that save lives. If you are up for a thrilling career that combines problem-solving with teamwork and a touch of adrenaline, we want you on our team. Step up to the challenge and be part of the force that's shaping the future of public safety. Your journey starts here!
If you are passionate about public safety and a hard worker looking to join a fun and "relaxed" working environment this is the perfect position for you. Unlike most positions our dispatchers get to enjoy casual dress attire have a stocked snack bar 24/7 and can enjoy massage chairs during their breaks. We work hard to ensure mental and physical wellness within our department. Furthermore, dispatchers qualify for additional pay incentives such as time and one-half for all holidays worked plus receiving pay for 10 hours in lieu of the holiday. Dispatchers working overtime shall receive either pay or compensatory time off (CTO).
Candidates must be available to work assigned and rotating shift and extended hours, including weekends and holidays.
To be considered for this position you MUST:
1. Actively be working in a dispatch capacity
2. Attach a valid 5-minute typing certificate of at least
40 wpm or more (test must be taken within 1 year from application date)
online testing agencies accepted.
3. Possess a POST Basic Public Safety Dispatch Certificate
attach to your application.
Candidates who do not meet these 3 requirements will be disqualified from consideration and are recommended to apply for the Public Safety Dispatcher I/II- Entry Level.
Knowledge & Education
* Completion of the twelfth (12th) grade or equivalent.
* Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service.
* Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems.
Skills/Abilities
* Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment.
* Dispatch appropriate response units for a diverse range of emergency situations.
* Quickly and accurately disseminate information.
* Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations.
* Compile and summarize information to prepare accurate, clear, and concise reports.
* Memorize codes, names, street locations, and other information.
* Read and interpret maps and other pertinent documentation.
* Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property.
* Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately.
* Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules.
* Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately.
* Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Experience
* Actively working as a Public Safety Dispatcher.
* Possession of a P.O.S.T. Basic Public Safety Dispatch Certificate. Certificate must be attached to your application.
* Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment.
* Level II: One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a capacity comparable to Public Safety Dispatcher I with the City of Corona and successful completion of a training program.
Characteristics
* Accountability- The Corona Police Department is a professional police agency staffed by individuals who cherish and maintain the highest standards of conduct and performance.
* Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives.
* Respect- We are committed to our profession and will always respect one another and the community that we serve.
* Inclusion- We are not just diverse; we are welcoming to all.
* Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better.
* Innovation- We provide modern police services and are committed to always improve our organizational practices.
This position is FLSA Non-Exempt eligible for overtime compensation.
To view the positions complete job description, click here.
Application Process
This recruitment will be opened on a continuous basis. Candidates are encouraged to apply immediately as this recruitment may close at any time. You will not be able to submit an application for this position once the recruitment closes.
Candidates that successfully pass the screening process may be invited for an in person oral interview. The top scoring candidates from the oral interview will be placed on an eligibility list and will be contacted by the department to start the background process in ranked order as vacancies arise.
The selected candidates will undergo a thorough background investigation, psychological exam, and medical exam with the Corona Police Department. Background investigation will include but is not limited to the following:
* No felony conviction(s).
* Submit to a fingerprint and criminal history check - State and Federal Bureaus.
* Good moral character as determined by a thorough background investigation.
* United States high school graduate, GED, or equivalent.
* No conviction(s) of a serious offense, or numerous convictions of minor offenses.
* Submit to a polygraph examination.
* Successfully pass a medical and psychological examination.
* Credit history check, if established, must be satisfactory.
COMMUNITY
A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong.
THE ORGANIZATION
The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year.
The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers.
The City's total operating budget for Fiscal Year 2025 is $ 399.1 million with a General Fund operating budget of $ 209.6 million. Corona enjoys a workforce of 922 dedicated employees who provide high quality services to its residents and visitors each day.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To view all essential duties and responsibilities,click here.
QUALIFICATIONS GUIDELINES
To view the qualifications guidelines, click here.
PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT
To view the physical/mental demands and work environment, click here.