Dispatcher jobs in Santa Monica, CA

This Dispatcher position is a non-exempt, temporary staff position which assists management within the Public Safety department. This position is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. This temporary assignment will expire on May 31, 2024. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.

The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to the community. The position is assigned to the Communications Unit, which is a 24-hour, seven-days-per-week operation. Under general supervision on an assigned shift, receives emergency and other calls for service and dispatches appropriate personnel and equipment utilizing computer aided dispatch, telephone and/or radio communications equipment. Applications are currently being accepted on a continuous basis, however this recruitment can close at any given time and without notice. You are encouraged to apply immediately. * Receives 911 emergency calls and major emergency disaster calls from the public for police or other emergency services * Evaluates information to determine location of the emergency and the appropriate personnel and equipment needed * Dispatches emergency units on the computer aided dispatch * Maintains contact with all units on assignment to determine status and location * Provides assistance and explains response procedures * May coordinate with state, county and other local agencies to provide information and coordinate call responses * Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office * Inputs data into calls for service for police response * Coordinates with local, state and federal agencies for related information; performs entries into the California Law Enforcement Telecommunications System * Tests communications equipment and reports malfunctions * Performs other functions as assigned One year of clerical or other work experience involving public contact. Graduation from high school or G.E.D. equivalent may be used in combination with experience to provide the knowledge and abilities listed below. Lateral applicants must have completed a probationary period as a Police Dispatcher and possess at least one year of experience as a full-time Police Dispatcher in the state of California within the last three years. Applicants must also possess a valid POST certified Public Safety Dispatcher Basic Course certificate. Additionally, applicants should have the knowledge and abilities listed below Ability to learn: principles, practices, and procedures involved in public safety communications work; operation of radio/telephone receiving and transmitting equipment; some of the geography of the City and the location of streets and important buildings. Ability to: type 35 words per minute; differentiate basic colors; speak clearly in a well modulated voice using good diction; work under stress and exercise good judgment in emergency situations; adjust quickly to changing situations; keep records and prepare reports; hear accurately; effectively read and interpret maps; and establish and maintain effective working relationships with other employees and the public. CHARACTERISTICS OF SUCCESSFUL PERFORMERS: Appropriate individuals prefer a fast paced, highly demanding work environment. They must be logical, level headed, and able to react appropriately and quickly in crisis and in routine situations. As the key link between the Police Department and citizens, dispatchers must be polite, patient and tactful with a focus on community oriented service in support of the Chief's Community Oriented Policing Philosophy. All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Please note that resumes will not be accepted in lieu of an online application. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. NOTE: THE APPLICATION FORM MUST BE COMPLETED IN ITS ENTIRETY. WORK HISTORY MUST GO BACK AT LEAST 10 YEARS (IF APPLICABLE). PAY SPECIAL ATTENTION TO THE 'REASON FOR LEAVING' FIELDS, AND 'DATES OF EMPLOYMENT (YEAR)' FIELDS. ANY APPLICATION WITH ONE OR MORE UNANSWERED FIELDS WILL BE CONSIDERED INCOMPLETE. Applications and answers to the supplemental questionnaire will be thoroughly reviewed by the City staff. Those candidates who possess the most pertinent education, training, experience, and qualifications, will be invited to participate in the selection process, which will include the following (components 2 through 4 may be administered in different order): 1. Audio Typing Test (Performance Exam) (Qualifying): candidates are required to demonstrate a minimum net typing speed ability of at least 35 words per minute. This exam will be available to take online via the testing platform eSkill 2. ECOMM National Examination (Weighted 50%): includes multiple-choice video simulations and computer administered tests in which candidates must listen, multitask, analyze dynamic information, illustrate good judgment in controlling callers, determine the accurate response to callers, and perform accurate data entry. The examination is administered by the National Testing Network (******************************** DO NOT TAKE THE FRONTLINE EXAM UNTIL YOU RECEIVE E-MAIL COMMUNICATION FROM STAFF STATING YOU MEET THE MINIMUM QUALIFICATIONS. (This component will be waived for qualifying lateral applicants) 3. Dispatcher & Background Orientation (Qualifying): hosted by Police Communications staff and covers important topics such as interview preparation, interacting with police personnel and the hiring process. Candidates will also meet with a background investigator and asked to prepare a personal statement and complete a background packet. 4. Sit-Along (Qualifying): allows applicants to shadow a Police Services Dispatcher to experience the day-to-day of the position. 5. Oral Interview Examination: (Weighted 50%) candidates will meet with Police Communications staff, who will evaluate each their training, experience, education, and personal qualifications for the position. NOTE: Candidates must pass every component listed above in order to be placed on the eligible list. Following the completion of the aforementioned civil service recruitment process, the Police Department will receive the names of candidates eligible for hiring consideration and will contact candidates directly to schedule departmental selection interviews with the Police Communications Manager or designee. Candidates who pass the departmental selection interview will be referred to the background unit for a thorough police background investigation. Contents of the background file and results of the background investigation may also be reviewed by the Police Chief prior to selection. The review of suitability for employment will include an examination by a licensed psychologist, a polygraph examination, and a medical examination. Bilingual Oral Fluency Examination (If applicable): will evaluate ability to communicate effectively in both English and Spanish. This component may be administered prior to hire date. Bilingual fluency pay is an additional $300 per month, which is not included in the salary listed at the top of this bulletin. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation.

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day. Job Overview Responsible for transportation services; receiving incoming/outgoing pick-up calls and scheduling transportation services for the same day. Communicating with PACE centers to coordinate daily transportation for AltaMed patients and participants. Assist with other transportation vendors (e.g., Agape) by facilitating information and back-up service when/if possible. Duties include scheduling, routing, record keeping, and auditing to ensure compliance with AltaMed's policies and procedures. The Dispatcher is responsible for ensuring all drivers are commuting back to base at the end of the day once the assignments are completed. The Dispatcher will also ensure compliance with program deadlines and provide support to others as needed. Minimum Requirements * High School diploma or GED equivalent, required. * Experience in health care, preferred. * A minimum of one year of experience in dispatch services. * Bilingual English/Spanish/Mandarin/Cantonese, preferred. Compensation $25.00 - $25.00 hourly Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Benefits & Career Development * Medical, Dental and Vision insurance * 403(b) Retirement savings plans with employer matching contributions * Flexible Spending Accounts * Commuter Flexible Spending * Career Advancement & Development opportunities * Paid Time Off & Holidays * Paid CME Days * Malpractice insurance and tail coverage * Tuition Reimbursement Program * Corporate Employee Discounts * Employee Referral Bonus Program * Pet Care Insurance Job Advertisement & Application Compliance Statement AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

Under the direction of the shift supervisor, staff a 24 hour, 7 day communications center on a rotating shift. Process and record emergency and routine complaints. Dispatch and receive radio calls regarding crimes, patrol, citizen assists, basic information, etc. Operate, update, and maintain computer terminal used for requesting and receiving information from the National Law Enforcement Telecommunications System based on officer requests. Provide assistance to public as requested over telephone and public counter. Operate, update, and maintain Computer Assisted Dispatch System. Monitor and direct appropriate response to Police and Fire alarm systems. Qualifications Required: Ability to prioritize and route multiple telephone calls of various importance, often simultaneously. Interview skills which effectively control persons in emergency situations Ability to prioritize and disseminate information quickly and accurately, and to act on such information. Skill in operating two way radio equipment, and handling routine maintenance of same. Ability to effectively operate various forms of alarm equipment and handle routine maintenance of same. Skill in writing concise, logical reports to explain daily shift occurrences, using correct spelling and grammar. Ability to operate various office machines (typewriter, computer, copier, etc.) and handle routine maintenance of same. General knowledge of basic medical and law enforcement terminology. Ability to maintain equanimity in difficult situations and with hostile members of the community. Ability to meet POST (Police Officer Standards Training) requirements and pass required classes for California Police Dispatchers. Can be trained Skill in operation Computer Assisted Dispatch system, and handling routine maintenance of same. Skill in working as part of a team; communicating effectively with colleagues in a difficult environment. Skill in speaking clearly and distinctly, using correct English to communicate with public and department personnel in a concise and informative manner.

The first review of applications will take place on November 21, 2025. If there are no successful applicants, the subsequent cutoffs will be every other Friday thereafter. Please Note: All information provided on the STD 678 application is subject to verification at any time during the recruitment process, hiring process, and even after employment has been offered or begun. Incomplete or vague information may delay the review process or impact your eligibility. To ensure your application is complete and accurately reflects your qualifications, please make sure to include the following: Detailed Duties: For each position listed, clearly describe the specific duties you performed. Specific Dates: Provide the exact start and end dates (month/day/year) for each job. Hours Worked: Indicate the number of hours worked per week for each position, including part-time work. While not required, a resume is strongly encouraged to provide additional details about your skills and experience. Resumes will not replace the required STD 678 Employment Application. Please submit your application along with the requested documents. No direct calls or emails, besides to HR contacts listed within this advertisement. Dispatcher-Clerks (DC) serve as the primary link and point of contact between the public and Department of Public Safety (DPS). Dispatcher-Clerks receive emergency and non-emergency calls for assistance and direct or transmit information and assistance accordingly via phone and radio for the DPS. Dispatcher-Clerks work under the general direction of the Chief and in his/her absence the Assistant Chief or Sergeants, for the Department of Public Safety (DPS). The Department of Public Safety reports under the organizational structure of the Office of Exposition Park Management. The DPS's goal is to provide timely and appropriate responses to any problems and needs within the Park. Under the direction of the Sergeant, the Dispatcher-Clerk is responsible for a full range of public safety services including but not limited to: (1) receiving and transmitting emergency response information, via radio and telephone; (2) monitoring security cameras and emergency radios; (3) determining urgency or nature of call, obtaining specific details related to call, properly relaying information to DPS units, and initiating DPS response, as appropriate; (4) custodian of Department Computer Aided Dispatch (CAD) system with daily data entry; (5) coordinate fire department and/or allied agency police response; (6) dispatch multiple units during large and fast-paced special events; and (7) maintain close and constant contact with units to monitor response and needed support requirements. Responsibilities also include using the NCIC/CJIS systems, maintaining incident call logs or other records, ability to multi-task and prioritize calls and tasks, and other related duties as assigned. Public Safety Dispatcher Clerks are on duty 24 hours a day, 7 days a week, and 365 days a year. Dispatchers may be required to work weekends and different shifts on a rotating basis. This position is full-time and may include weekdays, weekends, evenings, or holidays. Willingness to perform work requiring irregular hours including night shifts, weekends, and holidays; voice well modulated for radio transmission; clear enunciation; orderliness; emotional stability; and normal hearing. You will find additional information about the job in the Duty Statement. Working Conditions PLEASE REFER TO DUTY STATEMENT IN THE WORK ENVIRONMENT SECTION. Dispatch center. Graveyard shift; however, may be required to work different shifts. Dispatchers work during holidays, weekends, and different shifts. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * DISPATCHER CLERK Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-499032 Position #(s): ************-006 Working Title: Dispatcher at the Department of Public Safety Classification: DISPATCHER CLERK $3,989.00 - $4,991.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Los Angeles County Telework: In Office Job Type: Permanent, Full Time Work Shift: TBD Work Week: TBD Department Information The Office of Exposition Park Management (OEPM) is a state department within the California Natural Resources Agency, under the direction of a General Manager, appointed by the Governor. Exposition Park is a 160-acre state property in the heart of Los Angeles, south of downtown. The Park serves millions of visitors annually and is home to a collection of world-class museums, educational and sport facilities, and entertainment venues and open space publicly accessible to over half a million individuals who live within a three-mile radius, and to the millions of residents in the greater Los Angeles area. The mission of the Office of Exposition Park Management (OEPM) is to provide long-term executive leadership in the development and implementation of park usage policies, as well as day-to-day management, operation, and promotion of Exposition Park for both its tenants and the public. In addition to their park-wide supervisory and administrative role, OEPM is supported by three branches: Department of Public Safety; Business and Public Affairs; and Administration and Operations, including fiscal operations. Please note: In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees' monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Special Requirements * The position(s) require(s) a Drug Screening be passed prior to being hired. * The position(s) require(s) a Background Investigation be cleared prior to being hired. The selected candidate will be required to submit to pre-employment hiring clearances which include the following: Department of Justice Livescan fingerprint and medical testing for tuberculosis, complete physical and drug testing, within three business days of receipt of a conditional offer of employment. Application Instructions Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: Until Filled Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: CA Science Center N/A Attn: State Human Resources 700 Exposition Park Drive Los Angeles, CA 90037 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: CA Science Center N/A State Human Resources 700 Exposition Park Drive Los Angeles, CA 90037 Loading Dock mail attendant in sealed envelope labeled: CONFIDENTIAL/STATE HR 08:00 AM - 03:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Other - Typing Certificate: Ability to: Type at a speed of 40 words per minute; must include a typing certificate from an educational institution with application. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Education equivalent to completion of the twelfth grade and clerical experience or related police/military experience is desirable. * Demonstrated ability to apply and interpret policies, regulations, and laws. * Creative problem solving skills. * Ability to communicate with tact and diplomacy. * Proven ability to establish and maintain effective professional working relationships. * Ability to use tact and good judgment while communicating and working with customers, co-workers, management, and other government agency representatives. * Experience working in a fast-paced and changing environment. * Strong computer skills and experience with the Microsoft Office suite. * Excellent business writing skills. * Strong interpersonal skills and experience working in a team environment. * Ability to speak clearly and effectively in front of a group. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Free parking is available to employees. The building is within close distance to public transportation, including the Metro Expo Line and a variety of restaurants. Contact Information The Human Resources Contact is available to answer questions regarding the position or application process. Human Resources Contact: Sharon Chon ************** ********************************* Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Julia Lugo ************** ************************************ California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. ELIGIBILITY AND ADDITIONAL INFORMATION To be considered for the job vacancy you MUST satisfy one of the following requirement: List Eligibility - Successfully complete the civil service exam for the classification (see Examination Information section below). Transfer Eligibility - Must have current employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). Reinstatement Eligibility - Previously obtained permanent employment with the State of California in the same classification or in a classification that is comparable. If in a different classification, you must meet the minimum qualifications (see Minimum Qualifications section and associated links above). The California Science Center is referring qualified applicants to take the Department of Transportation examination for list eligibility. Last Cutoff date for 2025 is November 30th. To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers, copy or click on the following link: Calcareers Exam Code 3521 * MINIMUM QUALIFICATIONS will be verified prior to being scheduled for an interview. Please refer to Minimum Qualifications on the bulletin when applying. EDUCATION INFORMATION: If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. Foreign Degrees: Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline. Foreign education credential evaluation services can be found at ********************** * Applications with "SEE RESUME" or "SEE ATTACHED" is not considered. *Faxed or emailed applications are not acceptable. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Offering Excellent Benefits $2,488.74 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) will remain open until the position is filled. Qualified applicants will be invited to attend a written examination as part of this recruitment process. Passing candidates may be invited to an interview. Additional details to be provided prior to testing. You can waive the written exam by submitting a P.O.S.T. Entry-Level Dispatcher Selection Test Battery score of 45 or above, taken within the past 12 months from the date you apply. These results must be attached to your application to be considered. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher I. The Police Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. A valid typing certificate must be submitted with your application or provided directly to Human Resources before you can be invited to interview. Applicants who do not provide a valid certificate will not be considered. The certificate must be from an accredited school or agency, dated within the past 12 months, and this requirement also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities This is the entry-level class in the public safety dispatching class series. Public Safety Dispatcher I's learn to perform dispatching related duties and responsibilities. Advancement to Public Safety Dispatcher II requires an incumbent to successfully complete the Dispatching In-Service Training Program. Advancement to the next level is not automatic and requires an evaluation by management of the incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Provide temporary and vacation relief for other staff as necessary. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support field units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and License Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possess certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy (desirable). Experience: * One year of work experience which required considerable public contact. Knowledge of: * Dispatching activities. * Record keeping principles and practices. * Modern office procedures, methods, and practices. Ability to: * Learn to assess and prioritize emergency situations. * Learn City dispatching codes, policies, and procedures. * Remain calm and learn to make rapid decisions exhibiting sound judgment in emergency situations. * Learn to operate complex radio and telephone systems. * Read and interpret street maps. * Deal tactfully and courteously with the public, City staff, and co-workers. * Understand and follow verbal and written directions. * Use correct English grammar, punctuation, and spelling. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain cooperative working relationships. * Work mandatory overtime as assigned. * Learn to operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Learn to dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Learn to effectively communicate and elicit information from upset and irate callers. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by lack of duties involving strenuous activities. These positions seldom lift more than 20 pounds. Physical Requirements: * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employees Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid typing certificate to Human Resources. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute and dated within the past year, will be required of me. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 05 This position requires you work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed.) Are you available to work this schedule? * Yes * No 06 One year of work experience which required considerable public contact is required. Do you have this required experience and is it reflected on your application? * Yes * No 07 Were you referred to this position by a current City of Chino Employee? * Yes * No 08 If you answered "Yes" to Supplemental Question #7 and were referred by a current City of Chino Employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************

Basic work: Assisting the Dispatch Manager in scheduling jobs from emails and phone calls with clients and vendors Developing job cost estimates that will be submitted to clients after having conversed with them to understand the dates involved, their needs, and the scope of the work to be done Assisting the Dispatch Manager in providing troubleshooting support to Crews on their routes Involves: Answering the phones addressing issues directly or transferring calls to other departments Reading emails responding to the clients verbally relaying information in the email to the dispatch team transferring the information into work orders for the dispatch team or into instructions for our Warehouse personnel Making phone calls to clients and vendors to confirm appointment times, update arrival times, clarify information, or to ask about the client's calendar for up going jobs (a form of business development) Problem-solve (via email, phone calls, or in-person) for issues that might involve other departments like Shipping, Receiving, Warehouse, and Accounting Being responsive to requests of other dispatch team members for her/his support/assistance Requirements: Good written and verbal communication skills that contribute to having good customer service skills Excel and/or Google Docs skills Bilingual in Spanish and English is preferred but English-only is acceptable

Santa Ana Unified School District See attachment on original job posting EDUCATION AND EXPERIENCE: Three years of customer service experience in demanding, fast-paced environment requiring multi-tasking and independent judgement skills or a combination of training, experience, and/or education equivalent to successful completion of the P.O.S.T. certified dispatcher basic academy. Recent, full-time or equivalent part-time, paid, civilian or military experience in radio dispatching, public emergency information systems, or law enforcement or experience in a public safety Computer Aided Dispatch (CAD) radio communication department is highly desirable. LICENSES AND OTHER REQUIREMENTS: • Possess or have the ability to obtain Pass a Peace Officer's Standards and Training (POST) basic Public Safety Dispatcher certificate within one year of employment. • Successful completion of P.O.S.T Public Safety Dispatcher course within last 3 years. • Typing/keyboarding certificate at a net, corrected speed of 30 words per minute. • Successfully pass a computerized skills assessment test. *Ability to pass a thorough background investigation conducted by the Santa Ana School Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas in accordance with California P.O.S.T. requirements. *Must not have an felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary. REQUIRED DOCUMENTS: • Proof of successful completion of P.O.S.T. Public Safety Dispatcher course within the last 3 years • High School Diploma • Typing/keyboarding certificate (Reflecting a net, corrected speed of 30 words per minute) • Resume Please attach documents listed above as applications missing attachments will be considered incomplete and therefore will not be considered for an interview. In Lieu of the High School Diploma we will accept the following: Proof of BA Degree (Attach copy of degree or transcripts with degree posted) This position requires a valid High School Diploma or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree/HS Diploma will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate's responsibility. For your convenience, you may visit our website at ************ under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.

Join the Trojan Family: USC Department of Public Safety (DPS) Title: Public Safety Dispatcher Mission: To create a safe, secure, crime free environment for the Trojan Family through exemplary and professional service. About the Department Team: DPS, one of the largest campus public safety departments in the United States, is a team of over 300 dedicated full-time employees. What we do: We share in the university's ONE USC Safety Vision of ensuring an environment where everyone feels safe, respected, and protected from being a crime victim and where the experiences and needs of all USC students, faculty, staff, and neighbors throughout USC's spheres of influence are addressed. Learn more: Visit our DPS Website to explore our mission in depth. Role Overview: The Public Safety Dispatcher performs multiple functions in the Communications Center in support of various department personnel at the University Park Campus, Health Sciences Campus, and University Parking Center. Receives calls for service from faculty, staff, students and guests, and dispatches the appropriate department personnel via radio communications equipment. Serves as a vital link between the service community, Public Safety personnel, and all other emergency and nonemergency services available at the university and in the surrounding community. The ideal candidate will have excellent verbal and written communication skills, listening skills and the ability to make instantaneous decisions based on minimal information. In addition, skilled in controlling emotions and ability to work under pressure. Step into a role where your duties will include but are not limited to: Receives emergency calls requesting police, fire, and rescue assistance. Determines appropriate response in accordance with established procedures and assessment of the situation. Dispatches Public Safety units in response to calls for service. Maintains a record of all calls and radio messages. Monitors status of public safety, parking transportation, campus cruiser, residential protection, assets protection, and other special duty units. Prepares appropriate management reports of calls. Receives calls and complaints regarding service and assistance and refers them to the appropriate unit. Operates telephone switching equipment. Requests back-up or follow-up assistance from the Los Angeles Police Department, Los Angeles Fire Department, and other agencies. Operates Computer Aided Dispatch system and maintains manual and automated records systems. Conducts information searches as needed. Please note: Shifts include holidays, weekends, and overtime; must have availability to work certain special events and emergencies. Selection Process Evaluation: Your application will be evaluated based on your relevant experience and education. In-depth Screening: After interview, successful candidates will undergo background, psychological, and medical evaluations. How to Apply Application: Showcase your readiness to join the Trojan family by submitting a detailed application, resume, and thoughtful responses to our supplemental questions. Current USC Employees: Please apply through the dedicated channel in Workday. Benefits USC's Commitment to You: We offer an excellent package of benefits and programs including, but not limited to: Tuition assistance for you and your family Comprehensive health, dental and vision insurance options 403b retirement account with matching 5% contribution by USC 50% subsidy off Metro, LADOT, and Metrolink passes Explore more on the USC Employee Gateway Minimum Requirements Education: High school diploma or equivalent Experience: 6-12 months Valid driver's license for 2 years Preferred Qualifications: Related Undergraduate Study and previous switchboard or radio communications experience preferred. Working knowledge of two-way radio communications procedures. General knowledge of campus and surrounding area geography. Experience in an emergency dispatch communications center, law enforcement dispatch, high volume call center, or related environment. Ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively and learn to use applicable automated dispatch and law enforcement systems and databases. Excellent verbal and written communication skills. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. Hourly Range The hourly rate for this position is $28.31. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer alignment, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High school or equivalent Minimum Experience: 6 - 12 months Minimum Field of Expertise: Experience in related field. Ability to type 30 net words per minute. Working knowledge of computer input and retrieval functions. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Job Description CD Staffing is excited to partner with Off The Charts (OTC) to find talented and dependable professionals ready to grow with one of the fasted expanding brands in cannabis delivery. OTC is known for setting high standards in safety, efficiency, and customer service - and now we're looking for an organized, calm-under-pressure Dispatch Coordinate to help keep our operations running smoothly behind the scenes. If you're someone who thrives in a fast-paced environment, loves solving problems in real-time, and enjoys being the hub of communication between drivers, customers, and management - this could be your next big opportunity! Come be part of a dynamic team where precision, professionalism, and a proactive mindset are key. Responsibilities: · Receive, prioritize, and dispatch cannabis delivery orders to drivers in real-time using dispatch software. · Assign orders based on driver availability, delivery zones, and efficiency goals. · Monitor active deliveries, provide live status updates to customers, and resolve delivery delays quickly. · Maintain constant communication with drivers to ensure accurate, timely, and compliant deliveries. · Serve as the main point of contact for customer inquiries related to delivery status or concerns. · Track delivery metrics, maintain accurate records, and uphold all regulatory documentation. · Work closely with management to identify and implement operational improvements. · Ensure compliance with California cannabis delivery regulations and internal company policies. · Coordinate with retail store staff to optimize delivery windows and driver coverage. · Support an organized, professional, and responsive dispatch environment that drives results. Requirements: · Must be 21 years of age or older, in compliance with state cannabis regulations. · 1+ years of experience in dispatch, logistics, retail coordination, or related roles. · Strong communication skills, both written and verbal, with a customer-first mindset. · Ability to multitask, think on your feet, and remain calm under pressure. · Familiarity with cannabis compliance regulations or willingness to learn quickly. · Proficient with dispatch tools, POS systems, and office technology. · Detail-oriented, reliable, and highly organized. · Professional demeanor when interacting with customers, drivers, and internal teams. · Cash-handling experience and basic math skills for order verification and reconciliation. · Comfortable working extended hours at a computer during busy delivery shifts. · Capable of lifting up to 25 lbs when assisting with packages or operations support. Skills & Knowledge: · Knowledge of dispatch systems and logistics coordination. · Strong problem-solving skills with the ability to adapt to changing conditions. · Excellent time management and task prioritization in a fast-paced setting. · Familiarity with cannabis retail or delivery operations is a plus. · Strong organizational and recordkeeping abilities. · Tech-savy and quick to learn new systems and processes. What We Offer: · Competitive hourly pay with real growth potential. · Flexible scheduling with part-time or full-time hours. · Creative freedom to pitch and execute content ideas. · Chance to work in a fun, fast-paced retail environment. · Team support - you'll work alongside another content creator, so you're never on your own. Job Type: Full-Time Pay: $20 - $23, based on experience Benefits: · Flexible schedule · Health insurance · Vision insurance · Dental insurance · Retirement plan · Discount on products Disclaimer: Off the Charts is an equal employment opportunity employer. Off the Charts prohibits discrimination and harassment of any type towards our employees or applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and

Public Safety Dispatcher - Full-Time Salary: Competitive, based on experience Schedule: Must have open availability, including nights, weekends, and holidays Sunset Safety Agency is seeking a highly skilled and dependable Public Safety Dispatcher to join our operations team. If you excel in high-pressure environments, have strong communication skills, and are passionate about safety and emergency response, we want to hear from you. Position Overview: As an Public Safety Dispatcher, you will serve as a vital link between our field teams and operations, ensuring rapid, clear, and effective communication during routine and emergency situations. Your ability to think quickly and relay critical information accurately will directly support the safety and success of our field personnel and clients. Key Responsibilities: Operate and monitor two-way radio systems to maintain constant communication with field teams. Receive, assess, and prioritize incoming emergency calls and messages. Dispatch appropriate personnel and resources based on urgency, availability, and location. Maintain accurate records of communications, calls, and incident responses. Relay real-time updates and critical information to field personnel and leadership. Coordinate with external emergency services and public agencies when required. Assist in training new dispatchers and help develop communication protocols and procedures. Qualifications: High school diploma or equivalent required; formal training in emergency dispatch or communications is a plus. Previous experience in a dispatch, emergency response, or communications role preferred. Excellent verbal and written communication skills. Ability to multitask and remain calm under pressure in a fast-paced environment. Proficient in using radio systems, dispatch software, and basic office computer programs. Flexibility to work varied shifts, including overnights, weekends, and holidays. Strong attention to detail and organizational skills. What We Offer: Competitive salary and benefits package Comprehensive health, dental, and vision insurance 401(k) retirement plan Supportive and collaborative team environment Ongoing training and professional development opportunities

The Dispatcher Supervisor has the primary role responsible for the oversight of a team of dispatchers. The Dispatch Supervisor is responsible for coordinating employee schedules, monitoring attendance, and other employee management functions. In addition, the role is responsible for first-level oversight and monitoring of key performance indicators and reports up to the Manager. The Dispatch Supervisor role has the following specialties: Discharged, unscheduled trips, fleet, and vendor. Dispatch Supervisors provide direct oversight of their primary specialty and assist other specialties when needed. Essential Duties Handles calls to verify trip assignment, determines estimated time of arrival, assists connecting driver or vendor and passenger, and general troubleshooting. Handles escalated issues and notices of dissatisfaction with tact, skill, and compassion. Demonstrate empathy and understanding for clients (children, seniors, individuals with disabilities or illness). Provides customer service assistance including booking trips, and answering basic informational questions. Properly deploy and monitor Vehicles and drivers to efficiently transport clients to medical appointments or other engagements to ensure timely pick up and drop off clients. Provide excellent and effective communication and customer service to drivers, clients, and network provider and Medical Facilities. Assist drivers and network providers with issues or problems related to scheduling, such as coordinating unscheduled (will call) and scheduling hospital discharges. Notifies leadership, immediately, of all injuries, accidents, perceived/actual HIPAA breaches, and/or unusual incidents. Understand and effectively use dispatch software, document operations appropriately and follow Company policies. Assists with complaint investigation/resolution to documentation and resolution. Monitors call queue performance in real time to ensure a monthly SLA of 95% of calls are answered in 30 second with an abandonment rate of less than 5% is met. Monitors agents in real-time to ensure queue is staffed, dispatchers are logged in and in ready status, and dispatchers with extended call times are provided preemptive support. Looks for ways to streamline or improve our quality assurance and operation. Works collaboratively with key individuals to properly coordinate maintenance and breakdown of vehicles. Completes quality monitors for dispatchers to ensure customer service is exceptional, adherence to company policy is met, and call flow is streamlined. Meets twice monthly with dispatchers, in a one-on-one setting, to discuss performance metrics and provide a forum for the employee to provide feedback. Maintains evaluation calendar to ensure evaluations are completed by the deadline. Completes annual evaluations of dispatcher performance and conducts the annual evaluation meeting. Writes and logs disciplinary action for dispatchers and conducts disciplinary action meetings in coordination with human resources. Creates weekly reports of key performance indicators for call, agent, trip assignment, and on time performance to present to the leadership team. Conducts weekly group meetings with dispatch team to discuss department goals, metrics, and provide a forum for employees to provide feedback in a group setting. Provides training to Dispatchers on an initial and regular basis when needed. Meets weekly with other Dispatch Supervisors to discuss performance and proactively address issues. Schedules dispatchers to take recurring training prior to the expiration date of certifications or as needed to increase performance. Responds to complaints against employees sent from the quality assurance. Understands the rules and regulations for covered areas including permit requirements, exclusive operating agreements, company policies, and general rules of conduct. Other Duties as assigned. Physical Abilities and Working Conditions Vision: Ability to read small print and view a computer screen for prolonged periods. Hearing: Ability to tolerate exposure to noisy conditions. Speech: Ability to be understood in face-to-face communications, to speak with a level of proficiency and volume to be understood over a telephone or computer. Upper Body Mobility: Ability to use hands to grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward and upward; use hands and arms to lift objects; turn, raise, and lower head. Strength: Ability to lift, push, pull and/or carry objects which weigh as much as 5 or more pounds on a frequent basis. Incumbent may be required to physically restrain parties involved in a conflict. Environmental Requirements: Ability to encounter constant work interruptions; work cooperatively with others; work independently; work indoors. Mental Requirements: Ability to read, write, understand, interpret, and apply information at a moderately complex level essential for successful job performance; math skills at a high school proficiency level; judgement and the ability to process information quickly; learn quickly and follow verbal procedures and standards; give verbal instruction; rank tasks in order of importance; copy, compare, compile, and coordinate information and records. Understand how to manage stress. Additional Work Conditions & Physical Abilities: Ability to be flexible and adapt as needed between various in-person working environments.

Job Description: Non-Emergency Medical Dispatcher West Coast Ambulance - Burbank, CA, 91502 Job Type: Full-Time About Us: As a Non-Emergency Medical Dispatcher, you will play a crucial role in coordinating and dispatching transportation services for non-emergency medical situations. Your primary responsibility will be to ensure the efficient and timely dispatch of our vehicles while maintaining clear communication with drivers and clients. We currently provide Wheelchair, Stretcher, BLS, ALS, and SCT in Los Angeles County. Job Summary The Non-Emergency Medical Dispatcher will be responsible for receiving and processing non-emergency medical transportation requests from healthcare facilities, patients, and their families. The dispatcher will coordinate with drivers and other dispatchers to ensure timely and efficient transportation services. Key Responsibilities Receive and process non-emergency medical transportation requests Coordinate with drivers and other dispatchers to ensure timely and efficient transportation services Communicate with healthcare facilities, patients, and their families to provide updates on transportation status Maintain accurate records of transportation requests and services provided Ensure compliance with all applicable regulations and policies Promptly and efficiently answering customer inquiries, processing requests and scheduling transportation Utilizes system software to document call interaction and scheduling transportation, all documentation must be concise and accurate Pacify and respond to irate callers before escalating call to supervisor Resolving customer problems with minimal supervision Attending weekly meetings updates for job proficiency Demonstrates flexibility in taking on new tasks or providing coverage for unexpected increase in volume of calls by assisting other departments Perform other duties as assigned Qualifications High school diploma or equivalent Minimum of 1 year of experience in a dispatch or customer service role is preferred Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Strong attention to detail and accuracy Proficient in Microsoft Office and other computer applications Knowledge of medical terminology and transportation regulations is a plus ETC or EMD license RATE: $18-$21 Benefits Health Insurance Dental Vision 401K Matching

Welcome to Fountain Valley School District. Located in central Orange County, California, FVSD is comprised of seven elementary and three middle schools. We provide rigorous academic programs and social and emotional support to approximately 6,000 TK - 8th grade students from the cities of Fountain Valley and Huntington Beach. We are proud of the achievements of our schools including California Distinguished Schools and National Blue Ribbon recognition. We pride ourselves in our commitment to doing what it takes for ALL students to reach their potential. We are seeking highly qualified teachers, classified staff and district leadership interested in being part of Fountain Valley School District, and preparing our students for success in the classroom and beyond. FVSD strives to recruit and retain the very best to join our family, seeking candidates committed to inspiring students to be critical thinkers, committed learners and caring citizens. See attachment on original job posting PLEASE ATTACH THE FOLLOWING TO YOUR APPLICATION: Resume Valid CA Class B Drivers License with Passenger + S Endorsements School Bus Drivers Certificate Restriction #1 only Experience Job related experience is required. Education High school diploma or equivalent. Equivalency Graduation from high school and one year experience in the operation of a motor vehicle. PLEASE ATTACH THE FOLLOWING TO YOUR APPLICATION: Resume Valid CA Class B Drivers License with Passenger + S Endorsements School Bus Drivers Certificate Restriction #1 only Experience Job related experience is required. Education High school diploma or equivalent. Equivalency Graduation from high school and one year experience in the operation of a motor vehicle. Comments and Other Information Those candidates meeting the minimum qualifications listed above will be invited to the test at a date to be determined and held at the Fountain Valley School District Office, 10055 Slater Avenue, Fountain Valley. Please bring a valid ID and allow 1.5 hours for the test and instructions. Please watch your email for an invitation to attend.

(On-site in person position - Anaheim location) The Logistics & Dispatch Coordinator is responsible for communicating with customers regarding delivery or pickup times, and special handling requests. Planning pre-determined routes and accommodating route changes as needed. Preparing dispatch documents, as well as generating bills of ladings (BOLs). Role will also coordinate and oversee the scheduling and dispatching of drivers and vehicles to ensure timely and efficient transportation of materials. This role requires effective cross-collaboration and cross-communication with drivers, customers, and internal departments, as well as the ability to respond promptly to service issues and changes in scheduling. Essential Job Duties and Responsibilities Communicate via phone, and email with service providers, such as trucking companies, brokers, ocean carriers, terminals, global consolidators (brokers), and customs brokers. Negotiate and arrange transport of goods with shipping or freight companies. Prepare bills of lading, invoices, packing list for domestic & export shipments Monitor driver's locations and utilization to coordinate service and schedules Respond to customer inquiries and service requests promptly and professionally Communicate with customers to provide updates on delivery times and address any service issues Coordinate with internal departments to ensure customer needs are met Maintain accurate records of dispatch activities, driver logs, and service calls Prepare and present reports on dispatch operations to management Utilize dispatch software to track and optimize routes and schedules Perform other job-related duties as assigned Qualifications Associate degree in logistics, supply chain, business or related field preferred. 1-3 years of experience in logistics coordination, dispatching, or fleet operations. Strong analytical and problem-solving skills. Bilingual English/Spanish preferred. Proficiency in Outlook, Microsoft Office. Excellent communication and multitasking abilities. Familiarity with waste management operations is a plus. Familiarity with ERP, QuickBooks or tracking software's Fast learner and can-do attitude & customer focus Work Environment and Physical Demands Work is performed inside an office environment with exposure to varying weather conditions, noise, and dust Requires standing, bending, and lifting materials up to 25 pounds Ability to perform repetitive motions and manual labor tasks Visual acuity to monitor operations and identify safety hazards Use of PPE as required by facility guidelines and adherence to safety practices are required

The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Process parking and bicycle registration. Dispatch officers to the requested services. Relay accurate information and directions to Orange Fire and Police as needed. Enter, update, retrieve information from computer networks and any other duties as needed or assigned to accomplish the mission of the Public Safety Department. The Dispatcher is a non-exempt full-time staff position which assists management within the Public Safety department. The position and is scheduled to work a 4/10 alternative work schedule and operates on a rotation schedule, with evenings, weekends, and on-call rotation duties. Must be able to work varying shifts as assigned. A DMV record check is required before and during employment. Continued employment is subject to satisfactory DMV records review. Responsibilities The Dispatcher will receive incoming calls for service and emergencies; provide assistance to those who come to the public counter of the Public Safety Department. Monitor and be familiar with video surveillance cameras; recordings and playback. Provide live scan fingerprinting services. Process parking and bicycle registration. Receive emergency calls and dispatch resources as needed. Dispatch officers to the requested services. Coordinate calls for service over the phone and radio system. Coordinate responses with local Police and Fire departments. Provide Customer Service information over the phone and at front counter. Any additional duties as needed or assigned to accomplish the mission of the Public Safety Department. This position requires employee to be available during on-call shifts. This position works a 4/10 rotating schedule with shifts working but not limited to: 5:30am - 4:00pm 9:30am - 8:00pm 3:30pm - 2:00am 7:30pm - 6:00am Required Qualifications High School diploma Successful completion of 911 dispatch course within the first 365 days of employment. Chapman will provide. Must have and maintain in good standings, a valid California Driver's License. Experience working in professional office with multiple demands. Correct usage of English spelling, grammar and punctuation. Ability to work under pressure, exercise good judgement, and make sound decisions in emergency situations. Ability to effectively communicate with and elicit information from upset and irate persons. Excellent communication skills to work with a diverse group both inside and outside the university. Answer non-emergency calls for service, determines priority and dispatches emergency units as necessary. Receive emergency 911 calls and dispatches emergency units as necessary Enter, update and retrieve information from computer networks related to vehicle/bicycle registration, wanted persons, stolen property, and authorized building admittance. Perform a variety of record keeping, filing, indexing and other general clerical work. Maintain a variety of logs relating to public safety activities. Must be able to accurately type 35WPM while operating the computer-aided dispatch system to update activities. Operate computer-aided dispatch system to update activities. Maintain a detailed logs of reported assistance, visitors to the front counter and other pertinent information as assigned. Schedule and provide Live scan fingerprinting service as needed. Monitor surveillance cameras. Check functional operations of all surveillance cameras a minimum of once a shift. Monitor mobile security alarm system and in-house file alarm system. Able to work various work shifts. Must be able to provide quality customer service. General clerical experience with the ability to learn and interpret policies and procedures of the department and university. Technical skills to learn enterprise systems and tools. Able to work with high confidential information Ability to learn geographic features within the area and give geographic directions upon request. Sufficient hand/eye coordination to perform repetitive movements in an office atmosphere with multiple demands is an essential part of the job function. Demonstrated knowledge of standard radio broadcasting equipment, procedures and rules.

To qualify as a Lateral Public Safety Dispatcher, candidates must: Possess a POST Public Safety Dispatcher Certificate Successfully completed a probationary period within a California public safety agency or have one full year of Dispatcher experience within the last four years at time of hire. Typing Ability: Net speed of 40 wpm High school diploma or equivalent. Your Impact: Evaluate incoming calls to determine the appropriate action. Receive and dispatch calls for the Animal Services Operation. Find additional information in the Public Safety Dispatcher job description. Work Environment: The position is required to work a "3/13 schedule" (three 13-hour shifts) per week with paid meal breaks. Public Safety Dispatchers are required to work holidays and weekends, as well as evening, night, and early morning shifts. Rotating through graveyard shifts is required annually. Official uniforms must be worn. Chain of command oriented. Looking for: Exceptional customer service and communication skills. Team-oriented individuals. Ability to work alternating schedules. Ability to remain calm and focused in high stress environments. Desire to make a difference by helping others. All applicants must be able to pass the Public Safety background check process. This includes, but is not limited to, the review of: legal documents, police and driving records, credit profile, motor vehicle insurance, vehicle operation, prior employment records, and performance reviews. Information about the public safety background process may be found at our Police Department Employment page.

Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) $10,000 Lateral Hiring Incentive $5,000 at time of hire and $5,000 upon completion of probation will remain open until filled. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher II. To qualify for this position, applicants must have one (1) year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system, or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within the last year (from date of application). The Police Department's Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. All qualified applicants who are invited to interview will be required to bring a valid typing certificate on the day of their interview. The typing certificate must be from an accredited school or agency and dated within the past 12 months. This also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities Public Safety Dispatcher II's are required to be able to dispatch emergency and non-emergency calls to either Police or emergency services personnel out in the field. Promotion to this level is not automatic and requires an evaluation by management of an incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Train, supervise, and advise Public Safety Dispatch personnel when providing temporary relief for Public Safety Dispatch Supervisor as assigned. * Provide temporary and vacation relief for other staff as necessary. * Work mandatory overtime as assigned. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support filed units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and Licensed Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possession of certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable (required for part-time/on-call staff). Experience: * One year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system; or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within one year of the application. * Experience with SunGard/OSSI CAD system (desirable). Knowledge of: * Related office methods and procedures, record keeping system, forms, correspondence, reports, and other materials common to operation of a Police department. * Police and/or emergency service dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency. * Agencies involved with Police activities. * Penal Code, Vehicle Code, and the local municipal code. * 911 System and Deaf Translation System. * Computerized systems used in municipal law enforcement agencies. Ability to: * Understand and follow verbal and written instructions. * Follow standard broadcasting procedures and rules. * Use a wide variety of codes and computer commands. * Read and interpret street maps. * Work safely and efficiently. * Deal tactfully and courteously with internal and external customers. * Use correct English grammar, punctuation, and spelling. * Establish and maintain cooperative working relationships. * Communicate clearly and concisely, both orally and in writing. * Work various shifts. * Work mandatory overtime as assigned. * Operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Respond to emergency and problem situations in an effective manner. * Understand, explain, and apply policies and procedures. * Dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Effectively communicate and elicit information from upset and irate callers. * Work with minimum supervision. * Learn and apply supervisory skills, such as analyzing and solving work-related problems, assigning work, and training and supervising personnel. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays; hours/days will be adjusted as needed. * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by a lack of duties involving strenuous activities. Physical Requirements * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employee Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid Typing certificate at the time of your interview. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute, and dated within the past year, will be required of me should I be selected to participate in an interview. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 If your answer to question #3 was "Yes", what is the name of the agency? Please type N/A if non-applicable. 05 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying a successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 06 To qualify for this position, you are required to have at least one (1) year of current full-time experience operating a Public Safety Computer Aided Dispatch (CAD) system; OR have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire, within one year of this application. Do you meet this requirement and is this reflected on your job application? * Yes * No 07 Please select your level of experience operating a Public Safety Computer Aided Dispatch (CAD) system: * Less than 1 year * 1 - 2 years * 2 - 5 years * 5 or more years * I have no experience 08 Experience with SunGard/OSSI CAD system is desired for this position. Do you currently have this experience? * Yes * No 09 This position requires you to work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). Are you available to work this schedule? * Yes * No 10 Were you referred to this position by a current City of Chino Employee? * Yes * No 11 If your answer to Supplemental Question #10 was "Yes," and you were referred by a current City of Chino employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************

Under the general direction of the Supervising Transportation Engineer, Office Chief of Operations, the Dispatcher-Clerk Supervisor will supervise all District 12 Transportation Management Center (TMC) dispatching functions. The incumbent will supervise the dispatchers, ensuring procedures, laws, and regulations are met. The supervisor will train, approve/manage overtime, schedule works shifts, and hire new dispatchers. The supervisor will also perform the dispatcher's duties as necessary and perform a variety of clerical work consisting of typing, computer data entry, filing, and record keeping. Due to the confidentiality of information handled, all TMC staff are fingerprinted for a background check by the Department of Justice. PARF# 12-6-089 / JC-500130 Eligibility for hire may be determined by your score on the DISPATCH-CLERK SUPERVISOR, CALTRANS exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title. Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. ************************************* **************************** Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions. You will find additional information about the job in the Duty Statement. Working Conditions This is a reposting of JC-493634. If you have previously applied to this position, you do not have to re-apply. Your application will be considered. Position located at 6681 Marine Way Irvine, CA 92618, Orange County. Multiple positions may be filled from this recruitment. The TMC is a 24/7 operation. Willingness and ability to work rotating shifts (including nights), weekends, holidays, and overtime as required. Vacations may be restricted during peak travel times, during storms, or when TMC is short-staffed. Work in close quarters with the keyboard and video display terminal. Shifts may require working alone at night in the TMC building. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * DISPATCH-CLERK SUPERVISOR, CALTRANS Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-500130 Position #(s): ************-918 Working Title: DISPATCH-CLERK SUPERVISOR Classification: DISPATCH-CLERK SUPERVISOR, CALTRANS $4,440.00 - $5,561.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: Multiple Work Location: Orange County Telework: In Office Job Type: Permanent, Full Time Department Information Caltrans Mission: Improving lives and communities through transportation. Caltrans Vision: A thriving and connected California. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Department Website: ************** Director's EEO Policy: ******************************************************** Director's EEO Policy Statement: ******************************************************** Special Requirements * The position requires a Drug Screening be passed prior to being hired. * The position requires the ability to type at a minimum 40 words per minute. * Possession of a valid driver's license is required when operating a State owned or leased vehicle. Candidates selected for this position must successfully pass a Department of Justice background check and the incumbent is also required to sign CHP Memorandum of Agreement Form 101A annually. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Please visit either of the following two websites for a list of evaluation agencies: ***************************** or ********************** Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 12/15/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at ********************** When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation California Department of Transportation Attn: Caltrans DHR Contact - JC-500130 1750 E. 4th Street, 1st Floor Santa Ana, CA 92705 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation California Department of Transportation Caltrans DHR Contact - JC-500130 1750 E. 4th Street, 1st Floor Santa Ana, CA 92705 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at ********************** All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of Microsoft Excel, Word, and Windows is expected. Knowledge of proper radio regulations in accordance with the Federal Communication Commission is required. The ability to understand directions in reference to maps (identifying locations, knowing north/south/east/west, and understanding basic traffic behavior) is essential. Knowledge of office methods and applications, and principles of effective supervision are required. Ability to communicate proficiently, both orally and in writing, follow written and oral instruction, read maps quickly and accurately and speak in a clear and concise manner. An employee is recommended to be able to type at a speed of 40 words per minute. Deal tactfully with Caltrans personnel and the general public. Operate radios, seven-line telephone, computer, fax machine, CMS (Changeable Message Signs), HAR (Highway Advisory Radio), and CCTV (Closed Circuit Television). Think and act quickly in emergencies; analyze situations accurately and take effective action. Must have the ability to supervise a group of dispatchers effectively and contribute to the Department's Mission, Vision, Goals, and policies. Analytical: Must be able to analyze and prioritize all information affecting dispatch operations and take appropriate actions. The employee must be able to understand verbal and written instructions. Must be able to make judgments on what actions to take in the area of the CMS and HAR activation and what information to disseminate based on data received through the Traffic Monitoring Stations (TMS) and information provided by the CHP and Caltrans personnel. Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Leah Seale ************** ********************* Hiring Unit Contact: Emily Flores ************** *********************** Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office ************** ****************** California Relay Service: ************** (TTY), ************** (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Application Instructions: The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-500130), PARF# 12-6-089 and title of the position (Dispatch-Clerk Supervisor, Caltrans) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the "Equal Employment Opportunity" questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.