Dispatcher jobs in Santa Rosa, CA

RP DEPARTMENT OF PUBLIC SAFETY MISSION STATEMENT: Dedicated to working collaboratively with the community to maintain trust and safety by providing professional services with compassion and integrity The City of Rohnert Park is seeking to hire a Part-Time and Full-Time Lateral Public Safety Dispatcher I/II. For Part-Time, this is a non-benefitted, temporary position that may work 30-40 hours per week during the training period, typically 3-6 months. After training is complete, the position has a flexible schedule or per diem schedule, typically 5-40 hours per week." The current pay rate for both positions are as follows: $36.06 -$43.80 per hour. We are also currently accepting applications for Lateral Dispatchers. To be considered as a lateral applicant, you must: * Have a minimum of two years of dispatching experience within the last three years with a public agency. * Have successfully completed your Communications Training Program in your current agency. * Possess a California P.O.S.T. Basic Certificate. Hired Lateral Dispatchers will receive a $20,000 Recruitment and Retention Bonus $5,000 upon completion of communications training program $5,000 upon completion of probationary period $10,000 upon completion of three years of service Ideal candidates will possess: * High ethical standards * Be committed to providing excellent, friendly customer service * Be a team player and * Have technical and computer skills. APPLICATION PROCEDURES: To be considered for this exciting opportunity, please complete an online application - go to ************** , and click on "Job Opportunities." It is important to complete all the required application materials. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to interview. Work history must include all employment for the last ten years and electronically attach relevant certificates, i.e. POST Dispatcher Basic Course. PLEASE NOTE: You may submit a resume or other relevant documents to further describe your qualifications; however "see resume" will NOT meet the requirements of a "complete" application, including employment history, or be accepted in lieu of responses to supplemental questions. Be advised that your resume and other attachments not specifically requested by the City in order to apply for this position may not be used to determine your qualifications. If you need assistance applying online, please click on the Application Help/FAQ's link: *************************************** DEFINITION Under general supervision, receives law enforcement, fire, medical, and other emergency calls and dispatches public safety units and other City resources following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties for the Department of Public Safety including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Public Safety Communications Supervisor. Functional direction is provided by a Public Safety Sergeant or other management personnel in the absence of the supervisor. Exercises no supervision of staff. CLASS CHARACTERISTICS This is a non-sworn public safety class series that performs the full range of receiving and dispatching emergency calls for the Department of Public Safety. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines. Public Safety Dispatcher II: This is the journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results. Positions in the Public Safety Dispatcher class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class. This class is distinguished from the Public Safety Communications Supervisor in that the latter is the full supervisory-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of staff on an assigned shift involved in police and fire dispatch services.Management reserves the rights to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. * Receives and evaluates law enforcement, fire, medical, and other emergency calls, and related business calls for the City during an assigned portion of the 24-hours-per-day/7-days-per-week Department of Public Safety operations; provides information and/or transfers calls to the appropriate department, agency, or response organization. * Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining priority of emergency and contacting and sending appropriate response unit. * Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units. * Operates computer, telephone, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned. * Monitors security cameras in the Public Safety building and the area surrounding the building. * Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information. * Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons. * Accesses Federal, State, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff. * Acts as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency. * Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files. * Attends necessary training, shift briefing sessions, participates in drills, and test scenarios to prepare for unexpected emergencies. * Performs other duties as assigned. In performing the duties described above, the incumbent is expected to: * Provide outstanding and friendly customer service. * Create and maintain a respectful and collaborative working environment. * Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible. * Demonstrate care for the organization, customers, and coworkers. * Perform work of the highest quality possible. * Practice and encourage initiative and innovation to improve the workplace. Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to completion of the twelfth (12th) grade. Public Safety Dispatcher II: Two years of dispatching experience with a public agency within the last three years. Licenses and Certifications: * Possession of, or ability to obtain, a valid California Driver's License by time of appointment. * Possession of, P.O.S.T. Basic Dispatcher certificate. Knowledge of: * Functions, principles, and practices of law enforcement agencies. * Terminology and procedures used in public safety dispatching. * Operation of computer-aided communications equipment, including multiple telephone lines and radio systems. * City and County geography, maps, streets, landmarks, and driving directions. * Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. * Principles and practices of data collection and report preparation. * Business arithmetic and basic statistical techniques. * Basic principles of record keeping. * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. * The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. * Modern equipment and communication tools used for business functions and program, project, and task coordination. * Computers and software programs to conduct, compile, and/or generate documentation. Ability to: * Assess and prioritize emergency situations while remaining calm and using sound, independent judgment. * Memorize codes, names, street locations, and other information. * Read and interpret maps and other pertinent documentation. * Interpret, apply and explain policies, procedures, and regulations. * Attend to multiple activities simultaneously. * Obtain necessary information from individuals in stressful or emergency situations. * Compile and summarize information to prepare accurate, clear, and concise reports. * Perform technical, detailed, and responsible office support work. * Compose correspondence independently or from brief instructions. * Organize, maintain, and update office database and records systems. * Make accurate arithmetic and statistical computations. * Enter and retrieve data from a computer with sufficient speed and accuracy. * Organize own work, set priorities, and meet critical deadlines. * Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks. * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. * Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. ~EQUAL OPPORTUNITY EMPLOYER~ INFORMATION SUBJECT TO CHANGE

Now Hiring Customer Service Dispatchers in Concord, CA. Starting wages: $20.00/hour with Built-in Overtime STATUS: Full-time - Benefit Eligible 12-Hour Shift Rotations Night Shifts: Every Thursday /Friday & Every Other Saturday/Sunday/Monday Dispatchers are responsible for evaluating all transport requests and deploying the most appropriate resource(s), answering the Communications Center multi-phone line system, responding to all referrals/requests and inputting call information into our computer aided dispatch (CAD) system. Customer Service Dispatchers report to the Dispatch Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor with staff and customers. Promptly answer, evaluate, and prioritize incoming requests for service. Communicate effectively with all callers and co-workers in a fast-paced, dynamic environment, both verbally and in writing. Demonstrate familiarity with Company service areas, medical facilities, and local geography, including major roadways and traffic patterns. Maintain compliance with all Company and customer policies and procedures as they pertain to the coordination of patient care/transport. Ability to efficiently multitask, remain sharply focused, and maintain productivity in rapidly changing or high-pressure environments. Accurately take incoming requests while simultaneously documenting information electronically. Call confirmations for upcoming transports to ensure requests are still valid. Private-pay call request payment collections. Professionally navigate difficult interactions and direct conversations toward productive outcomes. Operate a computer terminal and be proficient in word processing, e-mail, and other software programs. Operate a multi-line phone system as well as radio communication equipment. Ability to work independently and collaboratively within a team. Perform other duties as assigned by manager or leadership team. WHAT WE OFFER Competitive Wages. Career Mentorship & Growth Opportunities. Benefits Package: Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match. Work Perks: Employee Discount Programs, Credit Union, and Company sponsored Life Insurance. EDUCATION AND WORK EXPERIENCE Prior EMS/EMT experience preferred. Demonstrated background of successful customer service experience required. High school diploma or equivalent. Emergency Medical Dispatch certification or ability to obtain within 30 days of hire preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requires frequent repetitive hand movements, standing, walking, reaching and grasping. Able to hear and communicate clearly to perform job duties in person and over the telephone. Adequate vision to be able to read information from printed sources and computer screens. This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Falcon is AN EQUAL OPPORTUNITY EMPLOYER. Come join our Dispatch team and see why Falcon Ambulance is the premier mobile healthcare provider in the Bay Area!

Appointment Type * Probationary 1 Bargaining Unit * Unit 7 - CSUEU - Clerical and Administrative Support Services 1 Job Search Category/Discipline * Safety 1 Time Basis * Full Time 1 Workplace Type (Exclude Inst Fac) * On-site (work in-person at business location) 1 PTOC Police Dispatcher (Police Dispatcher II) - University Police Department Apply now Job no: 545616 Work type: Staff Location: San Francisco Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location) Working Title Police Dispatcher SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit title ix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling ************** or emailing ***************. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $6,832.00 Per Month; $81,984.00 Annually. Salary is commensurate with experience. Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications: Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping: Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support: Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned. Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Must possess a valid California Driver's License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate or be able to attend and successfully complete the P.O.S.T. Dispatcher Course training. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Preferred Qualifications * Ability to remain calm, act quickly and use good judgment in emergencies. * Ability to establish and maintain effective working relationships with co-workers and campus community. * Ability to interact courteously with all contacts. * Core Competencies - embody the following competencies: * Bias toward collaboration and teamwork. * Effective communication skills across a variety of venues. * Customer/Client Focus with an emphasis in problem solving and resolution. * Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. * Diversity and inclusion. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within t**ee business days from their date of hire. Benefits T**eaded t**ough our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to **www@sfsu.edu. The Human Resources office is open Mondays t**ough Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Jan 28 2025 Pacific Standard Time Applications close:

Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Under general supervision, receives incoming telephone calls for 911 police, fire, and medical emergency and non-emergency services, and dispatches public safety personnel units and equipment to respond to calls for service utilizing a two-way radio system, Computer Aided Dispatch system, multiple display terminal and other related equipment; evaluates, prioritizes, documents and directs calls to appropriate resources; maintains two-way communications with police, fire and emergency medical units; exercises considerable judgment in transmitting pertinent information to field units and in dispatching emergency personnel and equipment in accordance with established regulations and procedures; and performs other related duties as required. This is the entry level in the emergency communications dispatcher classification series responsible for learning and applying methods, techniques and practices in police, fire and emergency medical dispatching. Initially, incumbents work in a training capacity to learn all aspects of police, fire and emergency medical dispatching. As experience accrues, the incumbent performs with increasing independence. This class is distinguished from the 8239 Public Safety Communications Supervisor in that the latter exercises full supervisory responsibilities over staff and the work of the unit. Job Description EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list. 1. Receives emergency calls and obtains information to determine facts; evaluates such information to determine what type of response is necessary and dispatches the required police, fire or medical service. 2. Dispatches police, fire and emergency medical personnel and equipment on both routine and emergency calls to specific locations utilizing a Computer Aided Dispatch system, multiple video display terminal, radio console and related equipment. 3. Operates a two-way radio system in communicating with a number of mobile units in the field to receive and transmit emergency service messages and information. 4. Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel. 5. Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus. 6. Responds to public inquiries regarding emergency medical service, fire rescue, police assistance, crimes, violations and other offenses; properly classifies and prioritizes any report or complaint information and determines appropriate course of action. 7. Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for fire or medical service assistance, or to notices of wanted persons, stolen property, warrants and all-points bulletins. 8. Maintains record of all calls received and prepares reports of critical incidents. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles, practices and procedures of emergency communications for police, fire and emergency medical dispatching; call evaluation techniques; general geography of city roads, streets, highways, public facilities and buildings; federal and state regulations governing the operation of communications systems for transmitting emergency information and dispatching personnel and equipment; proper office procedures and record-keeping techniques. Ability and Skill to: Operate a public safety computer system and two-way radio; interpret federal communications and departmental regulations, policies and procedures; speak and write in English, spell correctly and communicate in a clear, concise and understandable manner; memorize names and locations; analyze situations accurately, think and act quickly in emergency situations and exercise sound judgment; work under considerable stress caused by a volume of messages or emergency conditions involving the protection of life and property; work under emergency or austere conditions following a disaster; maintain an effective working relationship with supervisors and co-workers; exercise sensitivity with various members of the public; work weekends, nights, holidays, irregular hours and overtime; and ability to operate a computer terminal at 40 words per minute (net). Qualifications MINIMUM QUALIFICATIONS These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement. Education: Possession of a high school diploma or equivalent (GED or High School Proficiency Examination). Experience: Two (2) years of experience in a public contact position providing information and/or a service, or in a position where the primary responsibility is interacting with people. License and Certification: None Substitution: Completion of thirty (30) semester units or forty-five (45) quarter units of coursework from an accredited college or university may substitute for one (1) year of the required experience as described above. Additional Information SUPPLEMENTAL INFORMATION Working Conditions: Public Safety Communications Dispatchers work in a fast-paced, highly stressful, and confined environment, wear headsets which restrict physical movement in the work area, and sit or stand and view video displays for extended periods of time. Dispatchers work 8-hour or 10-hour shifts, or longer, and may be assigned to work various schedules which include day shift, swing shift, night shift, weekends, holidays, and overtime. Must be willing and able to respond, report, and mobilize as necessary. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

FIRST APPLICATION REVIEW DEADLINE: January 5, 2026 Position is open until filled. Completed applications received by the application review deadline will be given priority consideration. It is the candidate's responsibility to be sure that ALL required materials noted under the application procedures section of this job announcement are submitted. TENTATIVE TIMELINE The following timeline dates are tentative and subject to change, as determined by the Screening and Interviewing Committee. * First Round of Interviews: 2/2/26 * Finalist Interviews: TBD * Desired Start Date: TBD Compensation/Benefits * Salary Range:$6,430.00 - $7,819.00 per month (25/26 Classified Salary Schedule); maximum initial placement at mid-range, which is $7,091.00 per month(placement within this range is based on assessment of previous experience as documented in application materials). An additional 2% compensation will be added to the base salary for an earned doctorate degree. * Fringe Benefits: The District offers a competitive health & benefits package for employees and eligible dependents. Benefits are pro-rated for part-time employees. You can learn more on our Benefits page. * Leave/Holiday Time: Full-time classified Unit members earn 8 hours of sick leave (rates are pro-rated for part-time employees). You will maintain your current vacation hourly accrual rate (rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (18 holidays/year, pro-rated for part-time employees). * May be Eligible:Bilingual premium, uniform allowance,POST intermediate and advanced certificate professional incentives, 5-7% shift differential, 5-20% longevity pay for 10 or more years. * Specialty Assignments and Premiums: Communications Training Officer, and Cadet Coordinator. * Retirement: Santa Rosa Junior College is a CalSTRS and CalPERS employer. Eligibility will be determined based on the regulations established by both agencies. SCOPE OF POSITION: Under general direction, receives, triages, and processes emergency and routine calls from the public, District employees, and students requesting police or other emergency/non-emergency service. Maintains records in accordance with the Public Records Act and California Government Code. Prepares and submits criminal cases for review to the Sonoma County District Attorney's Office. This is a regular, full-time (40 hours/week, 12 months/year) position. Due to the unpredictable nature of public safety work, may be assigned to work various shifts, including evenings, weekend, and graveyard shifts and holidays. Appointments are contingent upon funding and Board approval. DEPARTMENT DESCRIPTION: The Santa Rosa Junior College District Police Department includes sworn Police Officers, police dispatchers, non-sworn Community Service Officers, and Cadets. The California Commission of Peace Officer Standards and Training (POST) accredited this Police Department in 1988. SRJC has approximately 20,000 students, faculty, and staff a semester combined with multiple sites across Sonoma County. Key Duties and Responsibilities Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below. * Receives and processes emergency and routine calls from the public requesting police, fire, medical, or other emergency service. Determines services requested and prioritizes calls for service based on threat to life/personal safety and loss/damage of property. * Maintains automated electronic record systems. Researches data and prepares reports for internal and external requests and submissions to the District Attorney's Office. * Tracks the status and location of police units. Provides service to all District properties. Utilizes, updates, and records status and location utilizing computer dispatch system. Ensures the safety of department staff. * Monitors several police radio frequencies and operates a variety of communications equipment and technology. * Monitors information from the California Law Enforcement Telecommunications System (CLETS) and other highly confidential, computerized systems in accordance with Department of Justice and Commission on Peace Officer Standards and Training (POST). * Responds to requests for information/service from the community; provides appropriate information and/or refers to the proper resources. * Compiles, prepares and distributes Federal Student Right to Know Act (Clery Act) information. * Schedules and operates Live Scan fingerprinting equipment. * Provides support for CCURE building management systems. * Performs record keeping duties, including sealing, expunging and purging of confidential records based on applicable laws. * Provides courtroom testimony. * Provides timely reports of critical incidents to emergency notification systems. * Serves as the DMV liaison for District driver clearances; maintains driver pull records. * Trains student and short-term, non-continuing employees. KNOWLEDGE OF: * Standard radio or telephone communications equipment. * Standard broadcasting procedures and rules. * Public safety classification codes law enforcement terminology. * Automated records management systems and alternative data processing applications. * Statistical management information systems as applied to law enforcement activities. * Criminal justice system including the relationship of law enforcement agencies to the courts and the District Attorney's Office. * Regional topography. * Relevant local, state, and federal laws, rules and regulations, policies and procedures. * Applicable technology usage, including standard office productivity software and other appropriate technology. ABILITY TO: * Apply all laws, rules, and regulations. * Understand and interpret standard official legal documents. * Prepare, review, and revise clear and concise reports. * Work effectively under stress in emergencies. * Collaborate productively and cooperatively with individuals and groups both internally and/or externally. * Communicate effectively, both orally and in writing. * Exercise appropriate judgement in interactions with others and with work processes. * Interact with the public in a helpful, courteous, and professional manner. * Demonstrate sensitivity to, and respect for, a diverse population. Minimum Qualifications Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by the supervising administrators, in coordination with the department where the vacancy exists, if needed.) EDUCATION: High School Diploma or GED with some college level coursework required. EXPERIENCE: 1+ year of experience in providing public service required. OTHER REQUIREMENTS: * POST certified Public Safety Dispatchers Basic Course within 12 months of hire and the POST Basic Records Course within 24 months of hire. * Ability to obtain current First Aid/CPR certification. * This classification requires the use of a personal or District vehicle while conducting District business. Must possess a valid (Class C) California driver's license and acceptable driving record. * Must be able to perform full range of motion activities, such as, but not limited to, walking, standing, lifting (up to 50 lbs. unassisted), or climbing while performing duties. * Required to work under inclement weather conditions. * Due to the unpredictable nature of public safety work, may be assigned to work various shifts, including evenings, weekend, and graveyard shifts and holidays. * Regular exposure to situations, which may be dangerous, or life threatening, including high traffic environments. * Must be able to hear alarms and other auditory warning devices. * Must be able to work safely in an environment requiring exposure to biological conditions that may be unhealthful or hazardous. * Required to wear a uniform. * Must satisfactorily complete a background investigation, which includes polygraph, a medical examination a psychological examination and POST Entry-Level Dispatcher Selection Test Battery. This is pre-employment test that measures verbal ability, reasoning, memory and perceptual ability. The abilities measured by this test are identified in a statewide job analysis as being essential for successful performance of dispatcher abilities throughout California and are necessary for entry-level candidates to possess before hire. SANTA ROSA JUNIOR COLLEGE COMMITMENT: All classifications require a commitment to the District's Vision, Mission, Values, Goals and Objectives as articulated in the Strategic Plan. Application Procedures To be considered for this recruitment, applicants must provide the following: * A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions. * Contact information (phone number and email address) for three professional references. One reference must be from a current orprevioussupervisor. * A brief cover letter. * Currentresume. * A written response to thediversitysupplementalquestion. * Copies of transcripts of all college-level coursework. Transcripts must state that the Degree(s) has been conferred or awarded. * If transcripts are from an institution outside of the United States, applicant must provide a formal evaluation by a credential evaluation service accredited by the National Association of Credential Evaluation Services of their international degree(s) at the time of application. For further details on SRJC requirements on Foreign Degrees, please see Foreign Degree Requirements. * If you do not possess minimum qualifications as noted under the Minimum Qualifications Section above, you must complete and attach the Classified Equivalency Application (Download PDF reader) and supporting documents, including narrative synopsis, to your employment application. PLEASE SUBMIT ONLY MATERIALS REQUESTED. SRJC Police Dispatcher/Records Technician Recruitment Process: POST Background Investigation to include: a. Extensive background check including a polygraph examination b. A conditional job offer to initiate the final background clearances: * Psychological Evaluation * Pre-Employment POST Medical Examination c. Finalist Interview with the Chief of Police and Vice President of Finance and Administrative Services. CONDITIONS OF EMPLOYMENT * Successful applicants must provide proof of eligibility to work in the United States. * Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening. * If selected for the position, official transcripts must be submitted prior to employment. * Must be willing to work on-site as determined by the department (the Sonoma County Junior College District does not offer 'remote only' assignments). * Within 6 months of employment, must complete required District trainings on topics such as Sexual Harassment and Abusive Conduct Prevention, and Title IX. * A current (within the last 6 months) DMV Driver's Record report verifying an acceptable driving record and possession of a Class C Driver's License. ADDITIONAL INFORMATION * Sonoma County Junior College District will notsponsor any visa applications. * Applicants must be available for interviews at Santa Rosa Junior College at no cost to the District. * Applicants who have disabilities may request thataccommodationsbe made to complete the selection process by contacting the Office of Human Resources directlyat**************. * Clery Report: Crime awareness and security information are available from District Police. (Public Law 101-542). The Clery Report can be found here. * An applicant who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified.General inquiriesregardingthe position and/or District employment should be directedtothe Human Resources Department. ABOUT THE SONOMA COUNTY JUNIOR COLLEGE DISTRICT Santa Rosa Junior College (SRJC) is a public single college district located in Sonoma County, California and serves the County of Sonoma and portions of Marin and Mendocino counties. Sonoma County is rich in history, beauty, and culture and is an excellent choice for a place to live and work. The District is designated as a Hispanic-Serving Institution, reflecting the great responsibility to the educational attainment and economic well-being of the surrounding community. The District prides itself on being an inclusive, diverse, and sustainable community that fosters the growth and development of its students, faculty, and staff. SRJC is a unique institution in a unique environment. SRJC serves approximately 22,000 students each semester and is committed to inclusion, diversity, equity, anti-racism, and accessibility. Santa Rosa Junior College has been an integral part of the Sonoma County community and its rich history, beauty and culture for more than 100 years. The District has two campuses, located in Santa Rosa and Petaluma, California, two centers, a Public Safety Training Center located in Windsor, California, and the Robert Shone Agricultural Center located in Forestville, California, and SRJC Roseland in Southwest Santa Rosa. Students may choose from over 100 associate degree majors and certificate programs, complete courses toward the first two years of a bachelor's degree program or pursue courses for other professional or personal reasons. Please see the following Online Resources to learn more about SRJC: * Office of the President * Student Services * Accreditation * SRJC Factbook * District Mission, Vision, & Values * SRJC Strategic Plan Non-Discrimination The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non-discrimination policy covers admission, access and treatment in District programs and activities--including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment. The Sonoma County Junior College District is an equal opportunity employer. For more information about Title IX, please refer to District Board Policy 3433andAdministrative Procedure 3434, which outlines our commitment to proactive measures in preventing sexual harassment and ensuring a respectful and inclusive community for all.

Apply Public Safety Dispatcher Department of the Interior National Park Service United States Park Police Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply is part of the United States Park Police Field Operations Division. This position ensures effective telecommunications to the Force, other law enforcement and public safety agencies, operational personnel and the public. The incumbent will be responsible for answering 911 - Emergency and Non Emergency calls for service and providing full Law Enforcement communications services which operate 24-hours a day, seven days a week. Summary This position is part of the United States Park Police Field Operations Division. This position ensures effective telecommunications to the Force, other law enforcement and public safety agencies, operational personnel and the public. The incumbent will be responsible for answering 911 - Emergency and Non Emergency calls for service and providing full Law Enforcement communications services which operate 24-hours a day, seven days a week. Overview Help Accepting applications Open & closing dates 10/30/2025 to 12/31/2025 Salary $56,205 to - $89,924 per year Pay scale & grade GS 6 - 8 Location Few vacancies in the following location: San Francisco, CA Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 8 Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Not Required Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number WO-1614-USPP-25-12807133-DE Control number 849136000 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Hiring Paths Career transition (CTAP, ICTAP, RPL) The public Videos Duties Help The major duties of the Public Safety Dispatcher position include, but are not limited to, the following: * Serves as a dispatcher for the US Park Police, applying in-depth knowledge of dispatch operating systems, databases, and equipment, as well as knowledge of dispatch policies and past practices to isolate and solve unusual and difficult technical problems. * Performs dispatch and call taking services for a wide variety of complex public safety related incidents and operations. * Coordinates rescue, ambulance, and helicopter operations, etc., of various agencies. * Receives and evaluations emergency calls for service. * Provides dispatch support to law enforcement activities. * Queries & relays wants, warrants, drive and vehicle status, Be on the Lookout (BOL), and Attempt to Locate (ATL) information for law enforcement contact and investigations. * Serves as a certified operator of National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and state criminal information networks (i.e., ACCESS, TLETS, VCIN, etc). Accesses, analyzes, and utilizes information from a variety of national, state, * Monitors a variety of alarm systems including intrusion, fire, robbery, panic, and maintenance related systems. Analyze alarms. Ensures appropriate response. Reports on alarm systems troubles. * Assists law enforcement officers with investigations. Pay Information: A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. GS-6 range: $56,205 to $73,063 per year GS-7 range: $62,456 to $81,198 per year GS-8 range: $69,168 to $89,924 per year Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Duties will be developmental in nature when filled below the full performance level. Requirements Help Conditions of employment * U.S. Citizenship required. * Appointment subject to background investigation and favorable adjudication. * Meet Selective Service Registration Act requirement for males. * Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. * You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. * This position is subject to drug testing based on the collateral duty requiring firearms in the back-country or other locations for non-law enforcement reasons such as protection from animals. * You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. * You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * This position has an intermittent work schedule; you will be subject to call and will have no pre-scheduled work schedule. * If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period. * Must be able to obtain and maintain a Secret clearance. * This position has been designated "Essential". In the event of severe weather conditions or other such emergency type situations the incumbent is required to report to work or remain at work as scheduled to support mission operations. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * Within 12 months of employment, you must be able to obtain and maintain required dispatching and emergency management certifications determined by locality selected. This may include National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and State criminal information networks (i.e., ACCESS, TLETS, VCIN, etc.) , and/or Emergency Medical Dispatching (EMD). * As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period. Please visit the Qualification section for more details on the conditions of probationary periods for this position. Qualifications All qualifications must be met by the closing date of this announcement-12/31/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-06 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Customer service based experience in a high-pace environment where the ability to make quick decisions is key; Operate multi-line telephones, computers or radio equipment to provide information; AND Collect information from callers and input into computer system. To qualify for this position at the GS-07 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Customer service-based experience in a high-pace environment where the ability to make quick decisions is key; Operate multi-line telephones, computers or radio equipment while inputting information collected from callers into computer systems; Operate public safety dispatch systems such as NCIC, NLETS, CLETS, or Computer-aided Dispatch (CAD) with limited supervision; AND Operate computer-based equipment to include, but not limited to alarm monitoring systems, records management systems, computer aided dispatch systems, message notification systems, and report writing systems. To qualify for this position at the GS-08 grade level, you must possess all of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Perform public safety dispatching (law enforcement. emergency medical, search and rescue, and fire) using personal computers and software programs to input data collected from callers; Independently operate public safety dispatch systems as: NCIC, NLETS, CLETS, or Computer-aided Dispatch (CAD); Operate computer-based equipment to include, but not limited to alarm monitoring systems, records management systems, computer aided dispatch systems, message notification systems, and report writing systems; and, Obtain information from incoming callers to disseminate during emergency situations. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies". Experience listed as full-time will be credited at 40 hours per week. Continued Condition of Employment For Probationary Period: As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Education There is no substitution of education for experience at the grade level(s) of this announcement. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee" meaning they are required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany a field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. The National Park Service has determined that the duties of this position are not suitable for telework. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You can only submit one resume; Only the resume submitted under the "Resume" "Document Type" will be used to determine your qualifications and for rating purposes. Only one resume will be used to evaluate your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a Subject Matter Expert Panel Review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/31/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You can only submit one resume; Only the resume submitted under the "Resume" "Document Type" will be used to determine your qualifications and for rating purposes. Only one resume will be used to evaluate your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 12/31/2025. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Please note, the eligibility section of the application process is designed to allow you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the appointment eligibilities that you select. You must provide the supporting documentation to support your claim. Please review the list of documentation provided in the eligibilities language to ensure you provide the appropriate information. You may choose more than one eligibility. Agency contact information Shaunte Sankey Phone 000-000-0000 Email shaunte_************** Address United States Park Police 1100 Ohio Drive S.W. Washington, DC 20024 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.Standing Register Open Continuous Information: The intent of this announcement is to establish multiple applicant lists for the US Park Police to conduct pre-employment testing on a regular and recurring basis. Cutoffs will be used to manage large applicant pools for this announcement. Consideration will be given to candidates in sequential order within each group as depicted below as each group is exhausted. Qualifications must be met for those applications submitted by the cut-off date. Applications will be considered for the following cut-off dates: Cut-Off Dates: * Cut-Off 1: October 26, 2025 * Cut-Off 2: November 26, 2025 * Cut-Off 3: December 31, 2025 All applications will be reviewed for minimum qualifications. Eligible candidates will be placed on applicant lists for further assessment by the U.S. Park Police. You must submit your application by one of the indicated cut-off dates listed above. You may not edit or update your application once it has been submitted. Once all vacancies are filled, this announcement may close without further notice. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 12/31/2025: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Please limit your resume to no more than 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. You can only submit one resume; Only the resume submitted under the "Resume" "Document Type" will be used to determine your qualifications and for rating purposes. Only one resume will be used to evaluate your qualifications. In the event you submit more than one resume, only the latest submission will be reviewed. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices.Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

* FOR RETIRED ANNUITANT ASSIGNMENTS ONLY* The following process is used when a CalPERS Retiree is interested in working as a Retired Annuitant for Solano County. To Protect and Serve the Community! The Sheriff's Office is dedicated to the protection and well-being of every person in Solano County by providing excellent community service. The values of the Sheriff's Office are to bring: Professionalism: Performing to the highest standards with integrity, ethical behavior and accountability. Trust: Confidence in the character and ability to meet expectations. Courage: To persevere with mental and moral strength in the face of difficulty. Innovation: Embrace and inspire creativity to apply better solutions that accomplish goals and outcomes. Teamwork: Unified collaboration to accomplish common goals without regard to personal agendas. Service: Providing professional assistance in support of the community's best interests and well-being. Respect: To value and embrace individuality with special regard to differences. Click here to learn more about the Sheriff's Office The interest list created as a result of this recruitment will be used to fill retired annuitant extra-help positions as the need arises. THE POSITION: Public Safety Dispatchers in the Sheriff's Office assist community members and agencies with emergency needs by receiving and dispatching calls received for law enforcement, fire service, and emergency medical service personnel. Public Safety Dispatcher performs a range of journey level duties that assists community members and agencies with emergency needs by receiving and dispatching calls received via phone and/or text; receives caller information, relays information to appropriate unit or agency, and provides assistance to callers as needed; logs call information into computer; monitors activity of all public safety units to determine status of incident and location of units and provides pre-arrival medical instructions. Click here for Public Safety Dispatcher Job Description POSITION REQUIREMENTS: Education: High school diploma, GED or equivalent AND Experience: Eighteen (18) months of full-time work experience involving emergency service dispatching for law enforcement, fire services, or medical dispatching. Previous experience with Sunridge RIMS CAD and possession of an Emergency Medical Dispatching Certificate is preferred. SPECIAL REQUIREMENTS: Applicants are required to demonstrate basic typing speed of 40 WPM by passing of a County approved test. DOCUMENT SUBMITTAL REQUIREMENTS: If you possess a POST-certified Public Safety Dispatchers' Basic Course certification, please attach at time of applying for the position. Applicants may submit a typing certificate. If you choose to submit a typing certificate, the typing certificate must contain a minimum NET speed of (40) words per minute. It must be a timed 3 - 5 minute test, include the gross number of words typed per minute, and the number of errors. It must be from an accredited school or a qualified agency with an examiner's signature. Certificates obtained through the internet (online) will not be accepted. (Candidates will be provided a typing through the recruitment process). Applicants that have participated in prior Solano County skills testing must contact **************************** by the final filing deadline to request their prior results be applied to this recruitment - this will not be done automatically. Prior results cannot be more than 12 months old at the time of application. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure to include the recruitment title (Public Safety Dispatcher - Lateral) and the recruitment number (25-463030-E1) in your email or fax. SUPPLEMENTAL INFORMATION: LICENSING, CERTIFICATIONS AND REGISTRATION REQUIREMENTS: Employees are required to obtain the following within the 12-month probationary period: * California P.O.S.T. Dispatch Basic certification * C.L.E.T.S. Terminal Operator certification * Cardiopulmonary Resuscitation Certificate (CPR) * Emergency Medical Dispatcher Certification (EMD) All licenses, certificates and registrations must be kept current while employed in this class. Failure to do so may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. SELECTION PROCESS: 10/10/25- 5:00pm (PST) - Deadline to submit application and required documents for first application review. Applications will be reviewed as needed thereafter. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions apply to California Public Sector Pension Plan Retirees. Retired annuitants may be eligible to work more than 960 hours if the appointment satisfies the conditions of Government Code Section 7522.56(j). HOW TO APPLY: Applications must be submitted through the NeoGov system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (e.g.: degree/transcripts, certificates, licenses, DD-214, ADA Accommodation Request, etc.) must be submitted by the date indicated above. Resumes are not accepted in lieu of completing the application. You will be evaluated based on the information provided on the application. Please ensure any experience you believe qualifies you for the job is reflected in your application's employment history. When completing employment details and/or responding to supplemental questions, do not write "see resume," as resumes will not be reviewed and this will be considered an incomplete application. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time.

Introduction The City of Richmond is looking for Communications Dispatcher II candidates who are passionate about helping others; great communicators both orally and in writing; capable of establishing and maintaining positive and cooperative working relationships; comfortable and confident in making decisions when faced with limited information; and able to exercise authority and take control in emergency situations. The Communications Dispatcher II receives emergency and non-emergency calls from the public, including cellular telephone users, requesting services; dispatches emergency police, fire, and other public safety units in a coordinated manner; operates various communications equipment; functions as a lead worker; provides training; and performs other related work as required. Shift work and working on Saturdays, Sundays, and holidays are normal working conditions for this job. A 5% salary differential is paid for the 4:00 p.m. to Midnight shift, and a 7.5% salary differential is paid for the Midnight to 8:00 a.m. shift. Communications Dispatcher II's are required to wear a uniform and receive a $600 annual uniform allowance. Communications Dispatcher II - Annual salary for this position is $114,130.00 at the top of the range. Additionally, City-paid benefits may include medical, dental, vision, paid vacation, holidays, administrative leave days, sick time, CalPERS retirement contribution, life insurance, disability insurance, tuition reimbursement, annual professional development reimbursement, four weeks of paid parental leave, and more! All benefits information can be found here. Position Description and Duties The City of Richmond is the City of Pride and Purpose, and we value those traits in our employees! The following list is intended to be illustrative in nature and does not necessarily represent the entire range of work duties expected of employees within the job classification. * Receives emergency and non-emergency calls, complaints, and inquiries from the public. * Evaluates information to determine jurisdiction, priority, staff availability and equipment needed. * Dispatches police, fire, and other public safety units, in accordance with established procedures, and based on the nature of the call, staff availability, assigned geographical area and location of the call. * Provides responding units with pertinent information such as suspect information; warrant, probation and parole information; vehicle registration status; license status; premise and subject history; and location of Knox boxes and hideaway keys. * Operates a variety of communication equipment including radio transmitters and receivers, computerized communications terminals and keyboards, multi-line telephone equipment, and City-wide camera monitoring equipment. * Retrieves information in response to requests from police and fire units, and monitors and maintains status and location of units. * Provides callers with established instructions for emergency medical situations. * Provides training to Communications Dispatcher I's and Call Takers; reviews work for accuracy and compliance with standards. * Handles more complex situations that demand a higher level of knowledge and skills. * In the absence of a Communications Shift Supervisor, may be required to perform some of the duties of a Communications Shift Supervisor; may be required to act (in accordance with the Personnel Rules) as Communications Shift Supervisor. * Prepares records and logs. * Provides information to the public by telephone; advises them on what agency to contact for services not provided by the City. * Contacts other agencies to coordinate public safety and mutual aid operations. Minimum Qualifications General Knowledge of: Main streets, major buildings, and geographical areas of the cities of Richmond, San Pablo (including Contra Costa College), El Cerrito and Kensington. Principles and processes for providing customer service. Knowledge of communication devices and equipment. Ability to: Accurately dispatch public safety equipment in a coordinated manner; verbally communicate, obtain, retain and analyze information from distraught or incoherent callers regarding their needs; interpret written instructions, policies, rules and other materials used in performing dispatching duties; quickly sort and prioritize information regarding multiple incidents; relay messages exactly as received; operate computerized communications terminals; use good judgment as to when to act independently and when to refer situations to a supervisor; speak clearly and concisely in English; react quickly, accurately, and calmly in handling emergency calls for assistance; prepare records and reports and maintain files; work independently; solve problems and explain work instructions to Communications Dispatcher I's and Call Takers; and follow written and oral directions. Experience/Training: Eighteen months (18) of full-time experience performing public safety dispatch duties, the ability to type a minimum of 30 words per minute, and the qualifications listed below. Certification: Successful completion of a POST-certified 120-hour Public Safety Complaint/Dispatchers' Basic course and/or possession of a certificate for the POST Equivalency Examination. Candidates must submit proof along with their application. COVID-19 Vaccination Requirement: The City's policy is that all persons hired on or after October 18, 2021, must be fully vaccinated, including the booster, for COVID-19. New employees will be required to provide proof of complete vaccination or have an approved medical or religious accommodation before employment may commence. If you have any questions regarding this policy, please contact Human Resources. Additional Requirements: * No felony convictions * No use of the following drugs within the past three (3) years: Cocaine, Hallucinogens, LSD, Heroin, Methamphetamine, MDMA (Ecstasy), Psilocybin (Mushrooms). * Successful candidates must pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, credit check, and a check of drug use history. * Must be able to qualify to use protective respirator equipment based on passing a specialized physical examination by the hire date, and maintain certification. Additional Information Application and Selection To be considered for this position, all applicants must: Submit a completed online City of Richmond Employment Application and answers to supplemental questionnaire by visiting the City of Richmond's employment page at ********************** Please fill out the Employment Application completely (including places of employment with complete addresses; i.e., number and street name, city and state, names of supervisors with telephone numbers, etc.). AND attach the required document(s) based on one of the two options below. You may attach documentation for both options, but you must fulfill the requirements of at least one of the options. Application Appraisal: The examination process for this position will consist of an application appraisal. All completed applications will be evaluated based on job-related qualifications criteria, which could include desirable qualifications and the specific needs of the hiring department. An employment list will be established, and your placement on this list will be determined solely (100%) by the information provided on the employment application and supplemental questionnaire. Having all of the minimum qualifications guarantees neither advancement nor placement on the Employment List. Employment List: A ranking of "A" (Best Qualified), "B" (Well Qualified), or "C" (Qualified) is required to achieve a position on the Employment List. The Employment List is valid for four (4) months unless extended an additional four (4) months, for a total of eight (8) months. About the City of Richmond The City of Richmond lies on the eastern shore of San Francisco Bay, five miles north of Berkeley and seven miles northeast across the Bay from downtown San Francisco. A hub of multimodal transportation, many of our residents and businesses are located in Richmond because of its central location and easy access to the Amtrak/Capitol Corridor, BART, AC Transit, the ferry, and two freeways (I-80 & I-580). Residents, visitors, and employees enjoy Richmond's numerous recreational opportunities, which include 32 miles of shoreline and over 3,000 acres of shoreline parks, more segments of the Bay Trail completed than any other city, several recreational boat harbors and yacht clubs, and thousands of acres of contiguous inland regional parks and open space. The City has substantial economic resources but is still affordable compared to other Bay Area cities. Our community is welcoming, diverse, and actively engaged. Richmond is truly the City of Pride and Purpose! Immigration Reform Control Act In compliance with the Immigration Reform Control Act of 1986, individuals offered employment by the City of Richmond will be required to show documentation of eligibility to work in the United State as a condition of employment. Non-Discrimination Policy The City of Richmond is an Equal Employment Opportunity (EEO) employer, and prohibits discrimination against any applicant on the basis of race, religion, citizenship, color, national origin, ancestry, physical or mental disability or medical condition, genetic information, marital status, reproductive health decision-making, sex, gender, gender identity, gender expression, age (40 and over), sexual orientation, or military or veteran status or any other basis protected by law. Disaster Service Workers California Government Code Title I, Sections 3100 - 3109, declare all public employees to be Disaster Service Workers subject to such disaster service activities as may be assigned to them by their superiors or by law. More information can be found here. EOE/ADA/DRUG-FREE WORKPLACE ********************* Analyst: J.Somera Revised: 1/2024 This position is covered by the SEIU Local 1021 General Employees Bargaining Unit. Click to view the General Employees' Benefits Summary Brochure or view the City of Richmond's Compensation Matrix. The summary of benefits provided in these documents does not constitute a contract, express or implied, and any provisions contained in these documents may be modified or revoked without notice. 01 These questions must be completed and submitted along with a City of Richmond Employment Application. Failure to complete these questions will disqualify the candidate from further consideration. The purpose of these questions is to obtain additional information to evaluate your qualifications for Communications Dispatcher II. Do you acknowledge that you have read and understood the above information? * Yes * No 02 Do you have any felony convictions? * Yes * No 03 Have you used any of the following drugs within the past three (3) years: Hallucinogens, Psilocybin (Mushrooms), LSD, MDMA (Ecstasy), Cocaine, Methamphetamine, Heroin? * Yes * No 04 Do you have any misdemeanor convictions? Having a misdemeanor conviction will not automatically disqualify you from continuing in the selection process. Each case will be given individual consideration based on job relatedness. * Yes * No 05 If you have a misdemeanor conviction, please provide the following information: 1) description of conviction(s); 2) Date of convictions; 3) State where conviction(s) occurred; 4) Charge(s); and 5) Penalty/Disposition. If no conviction, write "N/A". 06 Select the response that best describes the number of years/months of experience that you have performing public safety dispatching duties full-time. * 0 to less than 1 year of experience. * 1 year to less than 2 years of experience. * 2 years to less than 3 years of experience. * 3 years or more of experience. 07 In order to meet the minimum qualifications for the Communications Dispatcher II position and continue in the selection process, you must meet at least one of the two passing options below. An "N/A" answer will disqualify you from being considered for this position. Please select from the following: * Option 1 - I have completed a POST certified 120-hour Basic Dispatcher course. * Option 2 - I possess a certificate for the POST Equivalency Examination. * N/A - I do not meet either of the two passing options listed above. I understand I will be disqualified from the rest of the selection process. 08 If you marked, Option 1 on Question 8, did you attach proof that you have completed a POST certified 120-hour Basic Dispatcher course? * Yes * No 09 If you marked Option 2 on Question 8, did you attach a copy of your certificate for the POST Equivalency Examination? * Yes * No 10 I understand that if I am successful in the testing process, I may be selected to continue in the background process; and that in order to be considered for this position, I must pass a thorough background investigation, which will include a criminal history check for job-related convictions, fingerprinting, a polygraph test, a credit check, and a check of drug use history. * Yes * No 11 I certify that all information provided on my application and supplemental questionnaire is true to the best of my knowledge; and I understand that all information is subject to verification; and that false or incomplete information will result in disqualification from the selection process or dismissal (if hired). * Yes * No Required Question Employer City of Richmond (CA) Address 450 Civic Center Plaza, Suite 310 Richmond, California, 94804-1630 Phone ************ Website https://*********************

Working Title Police Dispatcher SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit title ix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling ************** or emailing ***************. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department University Police Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Schedule to be arranged by supervisor. Anticipated Hiring Range $6,832.00 Per Month; $81,984.00 Annually. Salary is commensurate with experience. Position Summary The Police Dispatcher is a specialized classification within police departments which provides essential dispatch communications and records maintenance. Dispatchers are responsible for maintaining effective and efficient communications between campus law enforcement headquarters, campus police officers in the field, outside emergency and law enforcement agencies, and the public. Incumbents in this position receive, record and dispatch general and emergency information quickly, clearly, and accurately. Incumbents at this level typically have a higher degree of accountability for the dispatch and records functions. Their assignments typically involve providing lead work direction to other dispatchers and/or other public safety support staff and/or performing more complex and diverse functions in support of public safety programs. They often participate in the development of operational procedures and protocols related to dispatch functions. Typical nature of work assignments: Coordination of the dispatch and records functions including providing lead work direction of dispatch and other public safety support staff. Ensures adequate coverage at all times by assessing needs and setting work schedules, acting as shift coordinator, planning and assigning work, monitoring performance and training staff. Performance of more advanced dispatch work including developing and auditing procedures and protocols to enhance the operation of the communications and records center; documenting policies and operational protocols and procedures; ensuring police reports and records systems are maintained according to applicable laws and regulations; compiling operational and training manuals; preparing reports on communication center and related police activities; developing and delivering dispatch and related staff and community training programs; and may serve as Emergency Medical Dispatch Manager. Accountable for own work results and daily dispatch operations. Performs day-to-day work independently under general supervision. Work is supervised in terms of overall accomplishments. Work involves addressing a wide range of problems that requires judgment and some ingenuity to develop thorough and practical solutions. Position Information Dispatch Communications: Answering and screening incoming calls to the police department which involve conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information; operating police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies; entering and retrieving data for police reports, activity logs and criminal information; utilizing automated dispatch and law enforcement systems and databases to enter, research and retrieve information; operating the 911 telephone system and serving as the primary answer point; coordinating emergency responses including performing emergency dispatch duties; and referring citizens to appropriate resources such as counseling services, domestic violence support services or victim/witness assistance units. Record-keeping: Utilizing dispatch and law enforcement systems and databases (both computerized and manual) to maintain department files and reports; entering, recording, researching and retrieving information; updating department warrant and due diligence information; filing police reports; preparing arrest folders, maintaining criminal history files and preparing packets for prosecutors; compiling and sending reports to appropriate agencies; ensuring records and files are maintained in accordance with applicable laws and regulations; and providing related clerical and/or administrative support to the department. Public Safety Support: Providing support to other public safety and community service functions including parking and access services; maintaining records; monitoring security and fire alarm systems and coordinating responses; monitoring building access; assisting campus visitors; and vehicle checkout. Other duties as assigned. Minimum Qualifications Entry to the first level within this classification typically requires one year of verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years and a high school diploma or equivalent. Essential entry qualifications require the ability to effectively use a phonetic alphabet, speak clearly and concisely, follow oral and written instructions, transfer information accurately, handle a wide range of interpersonal interactions effectively, and learn the use of applicable automated dispatch and law enforcement systems and databases. Incumbents must have completed or be able to attend and successfully complete the Police Officers Standards and Training (P.O.S.T.) Dispatcher Course. Incumbents who, upon hire, do not possess a P.O.S.T. Dispatcher Certificate also will be required to pass a written test related to essential dispatching skills. Additionally, incumbents must successfully pass supplemental P.O.S.T. requirements for dispatchers such as a background check, polygraph, physical and psychological examinations, and related requirements. Thorough knowledge of record keeping laws and regulations for police departments. Ability to provide lead work direction and train new staff. Ability to handle multiple priorities and manage multiple situations while under duress. Ability to analyze and address operational and procedural problems and recommend solutions. May be required to complete more advanced training. Must possess a valid California Driver's License. Position requires the use of state vehicle to attend events and visit off campus locations during work hours. Police Officers Standards and Training (P.O.S.T.) Dispatcher Course Certificate or be able to attend and successfully complete the P.O.S.T. Dispatcher Course training. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Preferred Qualifications •Ability to remain calm, act quickly and use good judgment in emergencies. •Ability to establish and maintain effective working relationships with co-workers and campus community. •Ability to interact courteously with all contacts. •Core Competencies - embody the following competencies: •Bias toward collaboration and teamwork. •Effective communication skills across a variety of venues. •Customer/Client Focus with an emphasis in problem solving and resolution. •Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. •Diversity and inclusion. Environmental/Physical/Special The dispatch position is primarily an indoor operation. Incumbent will remain near, or in the dispatch console at all times. Must be willing to work any shift assigned, may work holidays, weekends, and nights. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within t**ee business days from their date of hire. Benefits T**eaded t**ough our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at ****************************************************** and questions may be sent to **www@sfsu.edu. The Human Resources office is open Mondays t**ough Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

MINIMUM QUALIFICATIONS A typical way of gaining the knowledge, skills, and abilities for this position is: Equivalent to graduation from high school AND training or experience as specified below: Successful completion of the City's Public Safety Dispatcher Training Program, OR The equivalent of two (2) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a consolidated public safety agency (dispatching police and fire), OR The equivalent of three (3) years full-time experience working independently in emergency services or communications with computer use and/or two-way radio operations with a non-consolidated public safety agency and possession of a Peace Officer Standards and Training (POST) Dispatch certificate. Other requirements include: Possession of a typing certificate verifying the ability to accurately type a minimum of 35 net words per minute. Certification may be from an online typing test, a recognized business school, or an employment/temporary agency, and must be dated no more than twelve months prior to the date of application. Candidates may be required to take an on-site typing test as part of the selection process. Must be able to pass a medical and psychiatric evaluation. Must be willing to work evening, night, weekend, and holiday shifts. Must be able to travel to various locations within and outside the City of Berkeley to meet program needs and to fulfill the job responsibilities. When driving on City business, the incumbent is required to maintain a valid California driver's license as well as a satisfactory driving record.

Bargaining Unit: IAFF Local 1230 Salary: $8,033.38-$10,765.49 monthly $96,400.57-$129,185.97 annually FLSA Overtime: In addition to base pay, Dispatchers receive FLSA overtime pay, which varies between 10%-18%, depending on the FLSA hours for that month. FLSA overtime is the extra dollar amount paid to Dispatchers when their regular work schedule exceeds 40 hours in a workweek. Shift: 24-hour Kelly schedule Location: Pleasant Hill, CA Hybrid/Remote: No * This is a continuous recruitment* Recruitment can close at any time Qualified candidates are encouraged to apply immediately Why join the Contra Costa County Communications Division? Contra Costa County Fire Protection District is a full-service, all-hazards district that operates with a highly trained team of more than 670 firefighters and professional staff, responding from 37 strategically placed fire stations across 582 square miles. Our operational strength includes a diverse fleet of fire engines, ladder trucks, rescues, boats, dozers, and specialized hazardous materials units. We are further supported by elite teams, including FEMA Urban Search & Rescue, Cal OES hazardous materials response, a Type 2IA hand crew, and a paramedic on every response unit. Behind every response is the vital work of our Regional Fire and EMS Communications Center, robust training and wellness programs, and the committed professionals in fleet services, administration, and prevention. Our proactive Fire Prevention Bureau plays a key role in investigations, public education, plan review, and code enforcement-ensuring safety before the emergency ever begins. The Communications Division operates the 911 system for nearly all fire, emergency, and medical calls County-wide and manages the dispatch of first responders to 141,000 fire and EMS incidents annually. The Fire District Dispatcher is responsible for providing general information to the public and screening calls using established Emergency Medical Dispatch (EMD) protocols and dispatching fire apparatus staff to emergency situations. We are looking for someone who is: * Able to multi-task and triage incoming calls and radio communications. * A strong communicator with excellent interpersonal skills who knows how to talk to people, elicit pertinent information, and remain calm in stressful situations. * Committed to career-long learning, and has the ability to receive constructive feedback and apply it in your future work. * Adaptable to learning new technology and has excellent computer skills. * Flexible, highly motivated, mature, and willing to work 24-hour shifts, weekends, and holidays. * A team player who understands and embraces TEAMWORK! What you will typically be responsible for: * Receiving routine and emergency calls for Fire and Medical services. * Processing calls using Medical Protocol Dispatch Systems (MPDS). * Providing pre-arrival instructions to callers (i.e. CPR, childbirth, choking). * Transmitting messages by operating telecommunications and computer equipment. * Maintaining an accurate record of the location and current status of emergency response field units. * Maintaining radio contact with field units and enforcing proper channel control, with discipline and courtesy. * Selecting emergency response field units in accordance with established user agency policies and procedures. A few reasons you might love this job: * You'll be a part of an AMAZING team of dispatchers that take pride in their work. * The 24-hour work schedule allows for more time with your family. * We are a team of the "best of the best" dispatchers in Northern California. * You'll have the opportunity to respond to the field as a part of our Incident Dispatch Team. * · New communications center facility-coming soon A few challenges you might face in this job: * Getting acclimated to the 24-hour Kelly schedule. * Adjusting to a new or different way of dispatching fire and medical units. * Learning a new CAD system, EMD protocols, and new geographical area. Competencies Required: * Decision Making: Choosing optimal courses of action in a timely manner * Innovative Problem Solving: Identifying and analyzing problems in order to propose new ways to do business * Professional & Technical Expertise: Applying technical subject matter to the job * Adaptability: Responding positively to change and modifying behavior as the situation requires * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity * Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability * Self-Management: Showing personal organization, self-discipline, and dependability * Informing: Proactively obtaining and sharing information * Listening: Fully comprehending spoken communication * Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations * Teamwork: Collaborating with others to achieve shared goals To read the complete job description, please visit the website: ***************************************************************************************************** Specifications This is a continuous recruitment process; eligible candidates may remain on the eligible list for twelve months.License Required: Possession of a valid California Motor Vehicle Operator's License. Out of state valid motor vehicle operator's license will be accepted during the application process. Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate. Certificate: Within three (3) months of employment, must possess and maintain the National Academy of Emergency Medical Dispatch certification through the International Academies of Emergency Dispatch. Experience: Two (2) years of full-time (or the equivalent of full-time) experience operating 9-1-1 telephones, Computer Aided Dispatch (CAD), and radio communications equipment while dispatching public safety emergency services. Performance Requirement: Ability to type at a speed of not less than 40 words per minute at a PC terminal. Other Requirement: Must pass a thorough background investigation and medical screening prior to employment. Desirable: * Certification as an Emergency Medical Dispatcher (EMD) * Application Filing: All applicants must apply on-line at ****************** and submit the information as indicated on the job announcement by the final filing date. Completion of a Supplemental Questionnaire is required. In addition, candidates must attach a typing certificate documenting that they possess the ability to type at a speed of not less than 40 words per minute at a PC terminal. Locations for typing tests can be found here. * Application Evaluation: Depending on the number of applications received, an Application Evaluation Board may be convened to evaluate and select the best-qualified candidates for invitation to the next phase of the examination. * Training and Experience Evaluation: A Training and Experience Evaluation may be used to rank candidates on the eligible list. This will be included in the supplemental questionnaire as a part of the application. (Weighted 100%) For applications received between 3/7/25 - 4/6/25 Training and Experience Evaluation: 4/14/25 For applications received between 4/7/25 - 5/4/25 Training and Experience Evaluation: 5/12/25 For applications received between 5/5/25 - 6/1/25 Training and Experience Evaluation: 6/9/25 For applications received between 6/2/25 - 6/29/25 Training and Experience Evaluation: 7/7/25 For applications received between 6/30/25- 8/5/25 Training and Experience Evaluation: 8/14/25 For applications received between 8/6/25- 8/31/25 Training and Experience Evaluation: 9/9/25 For applications received between 9/1/25- 9/26/25 Training and Experience Evaluation: 10/6/25 For applications received between 9/27/25- 10/24/25 Training and Experience Evaluation: 11/3/25 For applications received between 10/25/25-11/30/25 Training and Experience Evaluation: 12/8/25 For applications received between 12/1/25-12/31/25 Training and Experience Evaluation: 1/12/2026 The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment-specific questions, please contact Holly Trieu at ****************. For any technical issues, please contact the GovernmentJobs' applicant support team for assistance at **************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

* CONTINUOUS RECRUITMENT - OPEN UNTIL FILLED* NOW OFFERING HIRING INCENTIVES: UP TO $15,000 APPOINTMENT INCENTIVE (see below for additional information) This posting will be run continuously. Do you have a passion for serving your community? Has your collaborative work style allowed you to bring value that has made a positive impact on your team? The City of Napa Police Department is dedicated to providing unparalleled service to its diverse, local community. A career with our department offers many rewards: competitive salaries and excellent benefits; chances to create positive impacts on people in your community; an amazing variety of work and challenges; and a satisfying public service career. Our Communications Dispatch Center is the primary public safety answer point for all 911 emergency calls to the Napa Police Department, Napa County Sheriff's Department, American Canyon Police Department, Napa Fire Department, American Canyon Fire Department and AMR Ambulance Services. We also transfer calls to CalFire, St. Helena Police Department and Calistoga Police Department. In this role, you are a critical link between citizens and the emergency response personnel. Although many people are passionate about this exciting and fast-paced career, few have had the opportunity to observe the operations of a busy Communications Center Click here for a sneak peak of a typical day on the job for a Dispatch professional. (Video courtesy of Valley Communications Center in Kent, Washington). Lateral Applicants: We are currently seeking applicants for vacancies under the Public Safety Dispatcher II classification. Applicants with public safety dispatching experience comprised of law enforcement or fire service dispatch responsibilities are strongly encouraged to apply! Possession of a P.O.S.T. Dispatch Training Certificate is preferred. Hiring Incentives: The New Hire Appointment Incentive will be paid to hired candidates on the first paycheck following their hire date. *POST CERTIFICATE PAY (PERS reportable) eligible upon completion of probation* In addition to meeting the qualifications listed below, as a Public Safety Dispatcher II you will have shown success in demonstrating: * Adaptability - Maintains effectiveness when experiencing major changes in work responsibilities or environment; adjusts to work within new work structures, processes, requirements, or cultures and adapts quickly to change and easily considers new approaches. * Stress Tolerance - Maintains stable performance under pressure or opposition and handles stress in a manner that is acceptable to others and to the organization. * Interpersonal Communications - Develops and maintains effective relationships with others; relates well to people from varied backgrounds and in different situations; shows understanding, courtesy, tact, empathy, concern, and politeness. * Contributing to Team Success - Actively participates as a member of a team to ensure success by involving others, keeping other informed, and modeling commitment. * Engagement Readiness - Demonstrates a willingness to commit to work and to invest time, talent, and the best efforts in accomplishing organizational goals. * Applied Learning - Applies new job-related information in a timely manner. * Attention to Detail - Accomplishes tasks by considering all areas involved; shows concern for all aspects of the job; accurately checks processes and tasks. * Decision Making - Identifies and understands issues, problems, and opportunities; compares information from different sources to draw conclusions; uses effective approach for choosing a course of action or appropriate solution; takes action that is consistent with available facts, constraints, and probable consequences. * Planning and Organizing - Plans and organizes work; handles several tasks at once. This recruitment and examination is being conducted to fill multiple vacancies and may be used to fill future full-time vacancies as they occur during the active status of the employment list. The active status of this employment list will be at least 6 (six) months unless abolished sooner or extended beyond that date in accordance with the Civil Service Rules. For a full, detailed job description, click here. MISSION STATEMENT for the City of Napa Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence. CORE VALUES for the City of Napa * Integrity - Consistently demonstrating the highest level of ethical conduct with accountability and pride. * Service - Engaging in meaningful work to care for our community through resourceful dedication and humble actions. * Inclusion - Creating a sense of ease and belonging through respect, acceptance, and mindfulness of our collective diversity. * Collaboration - Working together with a shared purpose while respectfully considering all voices to achieve common goals, solutions, and greater outcomes. * NOTE: CITY OF NAPA EMPLOYEES SHOULD USE A PERSONAL EMAIL ADDRESS DURING THE APPLICATION PROCESS* SELECTION PROCESS The City of Napa utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad outreach efforts and equal opportunity for qualified applicants to take part in a process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, an eligible list may be exclusively used for that current vacant position. Other recruitments and eligible lists may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. The promulgated eligibility list for this recruitment will be six (6) months, unless extended or abolished sooner. Candidates who have participated in a testing process for a recruitment are not eligible to re-take the same test within six (6) months. What happens next? * We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable. * Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, phone interview, in-person interview(s), and/or web-based testing. * Based on the City Charter, the final phase of the selection process is the Probationary Period, which in most cases is six (6) months but may be twelve (12) months depending on your classification. * When three or fewer candidates are available, the testing procedures outlined in the Job Announcement may be waived by the Human Resources Department. Candidates referred to the Police Department for a selection interview are required to sign authorization and release forms authorizing thorough background and reference checks. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. BACKGROUND INVESTIGATION: Candidates for the position of Public Safety Dispatcher II are required to pass a background investigation in accordance with applicable law, regulation and/or policy. During the background investigation candidates are required to complete and submit a California Personal History Statement (POST Form 2-255 Rev. 01/2024). The information that you provide in the Personal History Statement will be used in the background investigation to assist in determining your suitability for the position of Public Safety Dispatcher II. Additionally, for the position of Public Safety Dispatcher II, a polygraph, pre-placement psychological exam and medical examination is required prior to employment. Click here to review the State of California Personal History Statement. LANGUAGE EQUITY: * If you need assistance with the recruitment and selection process in Spanish, contact us at ************. These requests will be assessed on a case-by-case basis. * Si necesita ayuda con el proceso de reclutamiento y selección en español, contáctenos al ************. Estas solicitudes se evaluarán caso por caso. REASONABLE ACCOMMODATION: The City of Napa Human Resources Department will make reasonable efforts in the examination process to accommodate qualified disabled applicants. Individuals with disabilities who would like to request an accommodation in the testing process must inform the HR Department in writing by the final filing date. A Reasonable Accommodation Request Form is available from HR and may be obtained by calling ************, or dial 7-1-1 for the California Relay Service, offering free text-to-speech, speech-to-speech, and Spanish-language services 24 hours a day, 7 days a week. The City of Napa is an Equal Opportunity Employer, and we believe that a diverse, equitable and inclusive workplace will maximize our talents to benefit the residents we serve.

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join the City of Vacaville! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in a fast-paced environment to join our Public Safety Communications Team as a lateral Public Safety Dispatcher II. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher II (Lateral) Salary Range: $87,874.03 - $106,813.31/annually 2% COLA scheduled for 11/01/2026 For a complete job description and to apply online, visit our website at************************ ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to routine and emergency calls * Referring callers to appropriate agencies * Providing general information to the public * Assigning calls to Police and Fire units * Dispatching units quickly and as needed EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Successful completion of the California POST Dispatch Academy is required. Experience:Three (3) years of work experience performing a variety of increasingly responsible duties equivalent to that of a Public Safety Dispatcher I with the City of Vacaville. License or Certificate:Possession of, or eligibility for, the POST Public Safety Dispatcher Basic Certificate and the Emergency Medical Dispatch (EMD) Certificate. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but mayclosewithout furthernoticeat any time. Interested candidates are encouraged to apply and submit necessary documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at ************************ Resumes will not be accepted in lieu of a completed application packet. If unable to apply online, application packets can be obtained in person at the Human Resources Department or by calling **************. IMPORTANT:Contact with candidates will primarily be via email. Make sure you list a current email that you check regularly with your application. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.

DEFINITION: Under supervision, performs work operating District central station security system; monitors, programs and administers functions related to all District intrusion alarm systems; exercises independent judgment in making decisions on a variety of problems in accordance with established procedures, and performs related work as required. Work length: 8 Hours per day EXAMPLE OF DUTIES: Monitors and administers the activities of all District security systems via District central station monitoring equipment Dispatches and directs District personnel and/or police services personnel to alarm/intrusions situations Relays programming changes necessary to adjust to circumstances Arms and disarms zones, partitions and systems as required or directed Activates/deactivates personal identification numbers as directed Changes alarm account information Collects and prepares data for reports Accesses database and provides various reports in various formats as needed Receives and dispenses information to authorized users and the general public Logs and documents site system problems and complaints DESIRABLE QUALIFICATIONS: Training and Experience: A combination of training and experience equivalent to two years' experience in general officer or security operations work. Knowledge of: General office procedures Security operations Purpose, function and practices of the Operations Department Functions of school sites and other District departments Skill in: Operating a computer and software Responding to potentially demanding situations Dealing tactfully and effectively in person and on the phone Maintaining records and preparing reports Establishing and maintaining effective work relationships Ability to: Work independently Work rotating shifts Licenses and Certificates: A valid California driver's license CST, Salary Range: 424 DIABLO UNIFIED SCHOOL DISTRICT

PLEASE READ THIS BULLETIN IN ITS ENTIRETY This recruitment is being conducted to fill reoccurring full-time vacancies. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year. Periodic testing for this position will take place as described below in the supplemental information section. The incumbent in this position will perform a variety of complex duties in direct support of public safety personnel including receipt, interpretation, and dispatching of calls for law enforcement, fire, ambulance and other emergency assistance; direct fire and medical emergencies to the proper agency for response; accurately utilize a computer-aided dispatch system to initiate a response to effectively handle emergencies; utilize a two-way radio system to communicate with field units; accurately maintain the status of all field units; and provide information and assistance to the public. DISTINGUISHING CHARACTERISTICS Communications Operator I - This is the entry/trainee level class in the Communications Operator series. This class is distinguished from the Communications Operator II by the performance of the more routine tasks and duties assigned to positions within the series in the Communications Section. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Incumbents are expected to promote to the Communications Operator II level after satisfactory completion of an eighteen month probationary period and when experience and education requirements for the Communications Operator II level are met. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from a Communications Supervisor and receives functional supervision from Patrol Supervisors, to include the On-Duty Watch Commander. Important responsibilities and duties may include, but are not limited to, the following: When Functioning in the Communications Center: * Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency nature, including those calls involving life-threatening situations. Enters relevant information by computer keyboard and accurately transits messages for dispatching as necessary and in accordance with established procedures operating a computer aided dispatch system. * Assigns calls to police units for necessary action, determining the appropriate units required for response. Coordinates when necessary with patrol supervisors regarding deployment of personnel. Visually monitors video display terminals and actively listens to police radio frequencies to ensure correct status of officers and emergency personnel. Maintains contact with all units on assignment; maintains daily log of all field calls and units dispatched. * Dispatches law enforcement or other emergency personnel and equipment. Operates a variety of communications equipment, including computer-aided dispatch terminals, radio transmitters and receivers, dispatch consoles, electronic data terminals, telephone and lease line teletype. Monitors multiple computer screens simultaneously. Enters, updates and retrieves information from computerized databases relating to wanted persons, stolen property, vehicle registration, stolen vehicles and other information. * Use telecommunications systems to coordinate emergency calls and relay information and assistance requests involving other law enforcement and public safety agencies. Determines appropriate communications or research channels selected from emergency telephone lines, radio room telephone lines, business telephone lines, police radio channels, other agency radio channels, and manual computerized information systems. * Provides information to officers and field personnel expeditiously, including but not limited to, warrants, vehicles, driver's licenses, parole, and criminal history information. Interprets or clarifies coded responses from various systems for law enforcement, public safety, or other relevant parties. Confirms warrants with responsible agencies, receives and files warrants and updates status of warrants. Receives, responds to and documents requests for Division of Motor Vehicle print-outs; documents vehicle impound information. * Accurately processes information received in the communications center and accurately disseminates that information to the appropriate concerned parties, including but not limited to, relatives of those involved; employers; hospitals; sworn and non-sworn public safety personnel at other agencies; other City departments; ambulance services; detoxification centers; tow companies; attorneys; state parole; county probation; animal control; commercial establishments; alarm companies and schools. * When appropriate, monitors other public safety and emergency preparedness radio traffic; security monitors; and takes necessary action. * Maintains a variety of automated and manual logs, records and files related to communications center activities. * Make court appearances as required related to assigned activities. * Perform a variety of record keeping, filing, indexing and other general clerical work; maintain a variety of logs relating to public safety activities. * Respond to public inquiries in a courteous manner; provide information; resolve complaints in an efficient and timely manner. * Perform other work as assigned. When Functioning in the Field: * Operate a motor vehicle in the performance of assigned duties and responsibilities. * Perform communications center activities in a mobile vehicle or mobile setting. * Perform other work as assigned. Knowledge of: * Customer service and professional telephone answering techniques. * Modern office procedures, methods and computer equipment. * Correct English usage, spelling, punctuation and grammar. Ability to: * Act appropriately and decisively under stressful and/or emergency situations. * Learn, apply and maintain knowledge of departmental rules, regulations, policies and procedures and information pertaining to law enforcement dispatch. * Learn policies and procedures of receiving and processing emergency calls. * Read, understand and apply a variety of call-taking information and materials. * Learn call interview and law enforcement dispatch techniques and procedures. * Learn basic communications rules and regulations governing the operation of radio transmitting and receiving systems. * Utilize a two-way radio system to communicate with field units; and accurately maintain the status of all field units. * Read and effectively interpret small-scale maps, have general knowledge of surrounding geographical area and information generated from a computer screen. * Learn general law enforcement codes, practices and methods. * Act promptly and appropriately in emergencies. * Speak clearly and concisely in a well-modulated voice pattern. * Effectively communicate with and elicit information from upset and irate citizens. * Maintain confidentiality of information. * Understand and follow both oral and written instructions promptly and accurately. * Communicate effectively in the English language in both oral and written forms. * Wear a telephone headset and be able to hear, distinguish and understand voices with background noises present. * Type accurately at a speed necessary for successful job performance. Must type a minimum of 35 words per minute. * Establish and maintain courteous and effective work relationships with subordinates, peers, supervisors and the general public. * Operate various office equipment including computer terminals. * Work various shifts as assigned. * Work flexible hours. * Sit or stand for long periods of time. * Effectively multi-task. * Provide courteous and effective customer service. * Maintain professional composure and take responsible and effective action during stressful situations. * Perform related duties as assigned. Experience and Training Guidelines A typical way to obtain the knowledge and abilities would be: Experience: Some experience operating radio, computer or other communication equipment is highly desirable. Training: A High School Diploma or G.E.D. supplemented by general clerical experience. License or Certificate: Possession of, or ability to obtain, an appropriate, valid California driver license upon hire. Tools and Equipment Telephone console to receive 911 and non-emergency telephone calls; PC computer aided dispatch systems with mapping features and printer; Radio console controls and monitors; Headsets; Mobile Data computers; Microsoft Word and E-mail; Copy machine; Fax machine; California Law Enforcement Telephone System (CLETS); Telecommunications Device for the Deaf and Hard of Hearing (TDD). The Recruitment & Selection Process 1. Applicants must submit a completed City of Vallejo online application, including all responses to the Supplemental Questionnaire (Resume/Cover Letter Optional), by the posted testing deadline in order to move forward in the selection process. NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at ************. City of Vallejo staff are unable to assist with these issues. 2. Applicants who meet the minimum qualifications and have submitted a completed application including answering all Supplemental Questions, will be invited to participate in the testing process as outlined below: * The City of Vallejo Police Department utilizes Criticall to test for the knowledge, skills, and abilities needed to perform the essential duties for the position of Communications Operator. This is an online assessment that consists of seven components that takes approximately 3 hours and 5 minutes to complete. The assessment may NOT be completed by anyone other than the applicant. To validate the integrity of a successful candidate's score, the candidate will be asked to verify that no one completed any portion of the assessment on their behalf during polygraph questioning. Those whom are found to be untruthful in the submission of their assessment will be withdrawn from consideration for the position. * Criticall assessments will be proctored online the second and fourth Friday of every month beginning on July 11, 2025 until the position has closed. The application deadline to be included in an assessment group will be the Thursday prior to the date of the assessment as described below: Testing Date Application Deadline July 11, 2025 July 10, 2025 July 25, 2025 July 24, 2025 August 8, 2025 August 7, 2025 August 22, 2025 August 21, 2025 September 12, 2025 September 11, 2025 September 26, 2025 September 25, 2025 October 10, 2025 October 9, 2025 October 24, 2025 October 23, 2025 November 14, 2025 November 13, 2025November 28, 2025November 27, 2025December 12, 2025December 11, 2025December 26, 2025December 25, 2025 After the testing link has been sent, applicants will have five calendar days to complete the assessment. If the assessment has not been completed within five calendar days, the application will be withdrawn from consideration and the applicant will be required to wait 30 days to reapply. * Testing instructions and information will be sent to you through NeoGov notification on the day of your scheduled assessment. To ensure timely delivery of notifications regarding your application status and testing, please make sure that NeoGov and Government Jobs are added to your safe senders list, and not filtered as spam when communications from these entities arrive in your email. 3. Candidates must achieve a minimum T-Score of 52 on the Criticall assessment. Those achieving a T-score of 52 or higher will be invited to participate in oral panel interviews. Please note: Those who do not achieve a minimum passing T-score of 52 will be required to wait 30 days before they are able to re-apply and re-take the Criticall assessment. 4. Oral panel interviews are weighted at 100% of a candidates score. Those who score 70% or higher will be placed on the Register of Eligibles and referred to the department for further consideration. The City reserves the right to limit the number of candidates to those determined to be best qualified based upon all requested application materials, including training and experience, current resume, and responses to supplemental questions. PRIOR TO HIRE The selected candidate(s) will be required to successfully complete and pass the following to advance in the hiring process: * Chief's Interview * Communications Center sit along * Completed Personal History Statement (PHS) * Live Scan Fingerprinting * Polygraph * POST Dispatcher Background Investigation * Psychological Assessment * Medical Assessment REASONABLE ACCOMMODATIONS The City of Vallejo is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, assessment or selection process may contact the Human Resources Department to request an accommodation. Please contact Marie Cruz at ************** or send an email to: **************************** prior to your scheduled testing date. Disaster Service Workers - All City of Vallejo ("City") employees are designated Disaster Service Workers ("DSW") by state law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all DSW-related training as assigned and to return to work as ordered in the event of an emergency. Veteran's Preference - Veteran's preference points will be applied in accordance with Civil Service Rule 24. A copy of the DD 214 form must be filed at time of application. Equal Opportunity Employer (EOE) - The City of Vallejo is an Equal Opportunity Employer. It is the policy of the City of Vallejo to provide equal employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Note: The provisions in this bulletin do not constitute a contract, expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

Now Hiring Customer Service Dispatchers in Concord, CA. Starting wages: $20.00/hour with Built-in Overtime STATUS: Full-time - Benefit Eligible 12-Hour Shift Rotations Night Shifts: Every Thursday /Friday & Every Other Saturday/Sunday/Monday Dispatchers are responsible for evaluating all transport requests and deploying the most appropriate resource(s), answering the Communications Center multi-phone line system, responding to all referrals/requests and inputting call information into our computer aided dispatch (CAD) system. Customer Service Dispatchers report to the Dispatch Supervisor. ESSENTIAL DUTIES AND RESPONSIBILITIES Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor with staff and customers. Promptly answer, evaluate, and prioritize incoming requests for service. Communicate effectively with all callers and co-workers in a fast-paced, dynamic environment, both verbally and in writing. Demonstrate familiarity with Company service areas, medical facilities, and local geography, including major roadways and traffic patterns. Maintain compliance with all Company and customer policies and procedures as they pertain to the coordination of patient care/transport. Ability to efficiently multitask, remain sharply focused, and maintain productivity in rapidly changing or high-pressure environments. Accurately take incoming requests while simultaneously documenting information electronically. Call confirmations for upcoming transports to ensure requests are still valid. Private-pay call request payment collections. Professionally navigate difficult interactions and direct conversations toward productive outcomes. Operate a computer terminal and be proficient in word processing, e-mail, and other software programs. Operate a multi-line phone system as well as radio communication equipment. Ability to work independently and collaboratively within a team. Perform other duties as assigned by manager or leadership team. WHAT WE OFFER Competitive Wages. Career Mentorship & Growth Opportunities. Benefits Package: Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match. Work Perks: Employee Discount Programs, Credit Union, and Company sponsored Life Insurance. EDUCATION AND WORK EXPERIENCE Prior EMS/EMT experience preferred. Demonstrated background of successful customer service experience required. High school diploma or equivalent. Emergency Medical Dispatch certification or ability to obtain within 30 days of hire preferred. PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Requires frequent repetitive hand movements, standing, walking, reaching and grasping. Able to hear and communicate clearly to perform job duties in person and over the telephone. Adequate vision to be able to read information from printed sources and computer screens. This is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. Falcon is AN EQUAL OPPORTUNITY EMPLOYER. Come join our Dispatch team and see why Falcon Ambulance is the premier mobile healthcare provider in the Bay Area!

Job Description (On-site in person position - Anaheim location) The Logistics & Dispatch Coordinator is responsible for communicating with customers regarding delivery or pickup times, and special handling requests. Planning pre-determined routes and accommodating route changes as needed. Preparing dispatch documents, as well as generating bills of ladings (BOLs). Role will also coordinate and oversee the scheduling and dispatching of drivers and vehicles to ensure timely and efficient transportation of materials. This role requires effective cross-collaboration and cross-communication with drivers, customers, and internal departments, as well as the ability to respond promptly to service issues and changes in scheduling. Essential Job Duties and Responsibilities Communicate via phone, and email with service providers, such as trucking companies, brokers, ocean carriers, terminals, global consolidators (brokers), and customs brokers. Negotiate and arrange transport of goods with shipping or freight companies. Prepare bills of lading, invoices, packing list for domestic & export shipments Monitor driver's locations and utilization to coordinate service and schedules Respond to customer inquiries and service requests promptly and professionally Communicate with customers to provide updates on delivery times and address any service issues Coordinate with internal departments to ensure customer needs are met Maintain accurate records of dispatch activities, driver logs, and service calls Prepare and present reports on dispatch operations to management Utilize dispatch software to track and optimize routes and schedules Perform other job-related duties as assigned Qualifications Associate degree in logistics, supply chain, business or related field preferred. 1-3 years of experience in logistics coordination, dispatching, or fleet operations. Strong analytical and problem-solving skills. Bilingual English/Spanish preferred. Proficiency in Outlook, Microsoft Office. Excellent communication and multitasking abilities. Familiarity with waste management operations is a plus. Familiarity with ERP, QuickBooks or tracking software's Fast learner and can-do attitude & customer focus Work Environment and Physical Demands Work is performed inside an office environment with exposure to varying weather conditions, noise, and dust Requires standing, bending, and lifting materials up to 25 pounds Ability to perform repetitive motions and manual labor tasks Visual acuity to monitor operations and identify safety hazards Use of PPE as required by facility guidelines and adherence to safety practices are required

ABOUT OUR JOB The City of Vacaville - A beautiful place to live, a great place to work! With more than 600 employees, the City of Vacaville values work-life balance and offers flexible/hybrid work schedules, every other Friday off, employee social and wellness activities, casual dress days, competitive pay and generous benefits and retirement package. Contribute to our vibrant community and join our team! Please see our Police Department recruitment website for more information! The City of Vacaville is seeking highly motivated and dependable individuals who thrive in fast-paced environments to join our Public Safety Communications Team as a Public Safety Dispatcher I. This recruitment will establish an eligibility list to fill vacancies that may arise within the next 12 months. The Vacaville Police Department is committed to delivering the highest level of law enforcement services to the community. The Communications Center is staffed by a team consisting of one Communications Manager, four Communications Supervisors and 19 Public Safety Dispatchers. The Vacaville Police Department takes pride in its dedication to public safety and service, guided by core values of integrity, ethics and respect for individual dignity. Public Safety Dispatcher I Salary Range: $79,803.50 - $97,001.39/annually 2% COLA scheduled for 11/01/2026 Working for the City of Vacaville comes with an excellent benefits package, including: * Medical Insurance at affordable rates - City covers up to 85% of Kaiser premium, other plans are also available * Vision and Dental Insurancemonthly premiums covered 100% by the City * Holiday Pay at 5.38% of base salary * Tuition reimbursement up to a maximum of $2,200 per fiscal year * California Peace Officers Standards and Training (POST) - Intermediate Certificate Pay - $3,000 per year * California Peace Officers Standards and Training (POST) - Advanced Certificate Pay - $6,000 per year * California Public Employees Retirement System (CalPERS) plan enrollment and Retiree Health Savings account See our generous Benefits Summary page for more detailed information. For a complete job description, visit our website at*********************** ABOUT YOU The Ideal Public Safety Dispatcher Candidate: The ideal candidate will possess strong interpersonal skills to work effectively with all City departments, employees at all levels and other law enforcement agencies. They will also demonstrate excellent oral and written communication skills. Typical duties and responsibilities of a City of Vacaville Public Safety Dispatcher include: * Receiving and responding to both routine and emergency calls * Evaluating requests to determine priority level and type of response required * Determining the location and nature of emergency and non-emergency calls for service * Referring callers to the appropriate agency or resource * Providing general information to the public * Operating a computer-aided dispatch (CAD) system and law enforcement records system and conducting inquiries using various criminal justice databases * Dispatching and coordinating responses for multiple units simultaneously * Operating a multi-channel radio console supporting Police, Fire and other emergency services EDUCATION AND EXPERIENCE- Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: High school diploma or equivalent. Experience:One year of increasingly responsible experience in a work environment with frequent interruptions, which includes a high degree of customer service. Some clerical or administrative experience in a fast-paced environment that involves the use of phones and a computer while working with the public is desirable. Some work experience in a public safety agency is also desirable. License or Certificate: A POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) T-score of 50 or above is highly desirable. * Attach a copy of a valid T-SCORE of 50 or above from a POST Entry-Level Dispatcher Selection Test Battery (POST Dispatcher Test) taken within the past 12 months, if you possess one. Applicants may use a T-score from a POST Dispatcher Test administered by another agency. If you do not possess a valid T-score, applicants may contact The Academy, South Bay Regional Public Safety Training Center (*********************** or other local law enforcement agencies and/or basic training academies to determine if they are administering the POST Dispatcher Test. Additional information about the test may be obtained by visiting the Police Officer Standards and Training (POST) website at **************** Successful completion of the California Peace Officers Standards and Training (POST) Public Safety Dispatchers Basic Course and the Emergency Medical Dispatch (EMD) certificate program is required within 12 months of hire. Positions in the classifications of Public Safety Dispatcher I/II are expected to work irregular hours, including nights, weekends, and holidays. All applications will be reviewed and screened. Only the most qualified candidates who have submitted the required documents will be invited to continue in the examination process. ABOUT EVERYTHING ELSE This recruitment is currently open and continuous, but may close without further notice at any time. Interested candidates are encouraged to apply and submit applicable documents as soon as possible. A completed City of Vacaville application, supplemental questionnaire, and other required documents must be received by Human Resources at 650 Merchant Street, Vacaville, CA 95688by the closing of this recruitment. Applicants are encouraged to apply online at***********************. Application packets may also be requested in person at the Human Resources Department or by calling **************.Cover letters and resumes are encouraged asa supplement but cannotbe accepted in lieu of a completed application packet. IMPORTANT:Contact with applicants will primarily occur via email. Please ensure that your application indicates a valid email address that you check regularly. The City of Vacaville is a proud organization of sophisticated, compassionate and hard-working individuals committed to honesty and integrity. Applicants considered for appointment will be required to undergo several evaluations including, but not limited to, a thorough background investigation (including a CVSA exam), a comprehensive medical exam and a psychological exam. For ADA information and other Frequently Asked Questions, please clickhere.