Dispatcher jobs in Soddy-Daisy, TN - 379 jobs

We're looking for a reliable, detail-oriented Dispatcher to join our client's team! This role supports both trucking and rail operations, coordinating daily schedules, communicating with drivers and rail partners, and ensuring smooth, on-time movement of freight. What you'll do: • Schedule and dispatch drivers for pickups and deliveries • Coordinate shipments moving by rail and communicate with rail providers • Monitor routes, rail timelines, and provide real-time updates • Communicate clearly with drivers, customers, and rail contacts • Troubleshoot delays, service issues, or routing changes • Maintain accurate dispatch records and ensure safety/compliance What we're looking for: • Experience in dispatching (trucking, rail, or logistics) preferred • Strong communication and multitasking skills • Ability to stay organized in a fast-paced environment • Familiarity with dispatch/TMS systems and rail operations is a plus

The Cobb County Department of Public Safety E911 Emergency Communications Center invites you to explore a career as an Emergency Communications Officer. This expanding career field is ideal for a person with good communication and multi-tasking skills and the ability to work under stressful conditions. During the interview process, candidates will be scheduled by the E911 Employment Relations Unit to take the CritiCall, 911 dispatch test. CritiCall is a computerized pre-employment test used to measure a person's underlying skills and abilities prior to any training they receive if they are hired as a public safety dispatcher or call taker. If you would like to learn more about the CritiCall test or review the available testing resources, you can visit the applicant resource page at ****************************************************** The purpose of this classification is to answer and process emergency and non-emergency calls through the E911 Communications Center. Our agency is certified by the Commision on Accreditation for Law Enforcement Agencies (CALEA) and serves as the E911 call and dispatch center for the Cobb County Police Department, Cobb Fire& Emergency Services, City of Marietta Police and Fire, and the Cobb County Sheriff's Department. Click here to hear from our very own employees on what makes Cobb E911 a great and unique place to work. Employee Sponsored Benefits To view current employee benefits, please click here. Paid Vacation Leave 13 days per year / 1 year of service 15 days per year / 5 years of service 20 days per year / 10 years of service 22 days per year / 15 years of service 25 days per year / 20 years of service Holidays 12 paid holidays per year Paid Sick Leave Accumulates at 4.0 hours per biweekly Paid Military Leave Up to 18 days per year Parental Leave Policy Eligible full-time employees will receive six weeks paid time off to care for and bond with their newborn or newly adopted child. Bereavement Leave Policy Full-time employees will receive up to 3 days of bereavement leave with pay for up to 24 hours. Free Wellness Clinic A free health clinic is available for all Cobb County Employees and their dependents who have insurance with Cobb County. The clinic offers sick and well checks and many prescription medications at no cost to the employee. Fitness Centers Multiple fitness centers with both strength and aerobic training equipment available at no-cost to employees. Education Incentive Pay: * $1000 Associate Degree * $2000 Bachelor's Degree * $3000 Master's Degree Tuition Assistance Tuition assistance is available for you while you complete a college degree or certification. Reimbursable amounts are dependent upon available funding and will be proportionately distributed to all pre-approved applicants on a quarterly basis. This posting may be used to fill additional vacancies. Answers incoming emergency and non-emergency voice and Telecommunication Device for the Deaf (TDD) calls: determines nature of call and correct signal and/or code; simultaneously enters information into the Computer Aided Dispatch (CAD) System; and advises supervisors of all priority calls. Provides lifesaving and pre-arrival instructions to callers in emergency medical situations: remains available to callers while units are in route; and checks medical status. Forwards information to the appropriate emergency response units or agencies: processes requests from officers and/or deputies through the Georgia Crime Information Center (GCIC) and National Crime Information Center (NCIC), and assist the public with request Utilizes computer to enter and retrieve data: sorts and files records; and assists callers with transactions and information relating to police, fire, and Emergency Medical Services activity. Identifies incorrect or outdated information contained in the CAD: and completes update form for changes of street names and/or addresses, and submits to supervision for verification. Testifies in Court: may be called to testify as the owner of a voice on and E-911 recording and/or to be a witness that a call was received. Dispatches the appropriate agency personnel to scene through use of radio and CAD System: coordinates multi-unit and multi-jurisdictional response calls; maintains awareness of available response units; dispatches calls to available units; maintains contact with response units to provide information and instructions regarding emergencies; and assists in the coordination of correct response. Performs other related duties as assigned. Minimum Qualifications High School Diploma or GED required; supplemented by one year of work experience that shows the ability to maintain steady employment in any field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Additionally, applicants must pass the CritiCall 911 exam and must be age 18 at time of hire.Must obtain and maintain the following certifications: GCIC and NCIC Terminal Operator, Basic Communications Officer, TDD/TTY, and CPR.Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Sensory Requirements Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors Essential functions are regularly performed without exposure to adverse environmental conditions. EEO Statement Cobb County is an equal opportunity employer. Cobb County Government does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services.

COMMUNICATIONS DISPATCHER I CLASSIFICATION TITLE: Communications Dispatcher I PURPOSE OF CLASSIFICATION Answers multiple telephone lines, communicates effectively with persons requesting emergency and nonemergency assistance; clearly relay information for dispatch or transfer calls; performs administrative support tasks as required as an entry level trainee. ESSENTIAL FUNCTIONS The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Performs multiple tasks simultaneously; takes appropriate action when presented with a routine call or a stressful life/death situation; remains calm under all circumstances. Answers multiple telephone lines; assesses incoming 911 and non-emergency calls; enters emergency call data into computer for dispatch or transfers/connects calls to appropriate department, extension, service, or agency. Maintains conversation with caller to obtain/verify pertinent information and to comfort them until assistance arrives; makes welfare checks on abandoned 911 calls. Communicates effectively and coherently over law enforcement, fire, rescue, and EMS radio channels; notifies others, such as ambulances, wreckers, and utilities when services are requested/required. Contacts various other departments to resolve problems such as street lights being out, downed street signs, roadway debris, and power outages. Monitors multiple radio frequencies often while answering/handling phone calls or other radio frequencies and responding to in-person requests for services or records; monitors alarm systems at specific locations. Maintains officers', fire, EMS, and other responding units' activities status at all times to ensure safety of personnel involved including those working accidents, fires, hazardous incidents, and breaks. Provides the general public with geographical directions and referrals, answers to citizen complaints and concerns, and any other non-emergency related information requested regarding the community or situation. Processes a variety of data from GCIC/NCIC, CAD (Computer Aided Dispatch) and/or in-house computer; modifies, locates, maintains, saves, and/or clears files and records within database; records information manually on entry cards when computer is out of service. Performs computer background checks on criminals; handles inquiries on driver's licenses, vehicle tags, stolen articles and property, guns, wanted and missing persons, and warrants and summons; provides various information from computer database as requested by police officers. Operates telecommunications device for the deaf; performs pager, phone, and/or radio tests as required. Communicates with supervisor, employees, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Notifies appropriate personnel and/or supervisor of critical situations, weather related information, and problems with communications or computer equipment. Maintains assorted logs detailing daily activity including wrecker service, warrants, CAD system dispatching, messages, and GCIC/NCIC entries/retrievals of information. Performs administrative support duties such as replenishing various forms, changing computer paper, shredding confidential material, disseminating information to various departments, and pulling entry cards for validation. Attends training courses as offered by the department or as required by law to maintain applicable certifications, remain informed of departmental operations, and to promote improved job performance. Completes, prepares, processes, and/or files a variety of forms, legal documents, requests, reports, correspondence, and other documentation associated with the daily routine of this position; maintains files and administrative records. Cooperates with federal, state, and local law enforcement agencies and its officers or representatives when their activities or investigations are related to on-going investigations within county jurisdiction. ADDITIONAL FUNCTIONS Performs clerical support tasks which may include scanning, making photocopies, locating telephone numbers and addresses, and researching and contacting business/residence call-outs as necessary. Takes and relays messages to officers, other divisions, or local agencies; places calls for officers and supervisors. Substitutes for temporarily absent co-workers. Performs other related duties as required. MINIMUM QUALIFICATIONS High School Diploma or GED supplemented by little or no previous experience or training. Must be at least 18-years of age. Must be a citizen of the United States or a repatriated or naturalized citizen of the United States. Must obtain and maintain State of Georgia Telecommunications, Emergency Medical Dispatch, Cardiopulmonary Resuscitation (CPR), and First Aid certifications. Must pass a background investigation and obtain a GCIC/NCIC certification within one year of hire date. May be required to attain and maintain additional certifications specific to assigned unit. ADA COMPLIANCE Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station. Sensory Requirements: Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions. To download a copy of this job description click here. Position : 1768 Type : INTERNAL & EXTERNAL Location : 911 COMMUNICATIONS Grade : GRADE 17 Posting Start : 07/06/2024 Posting End : 12/31/9999 MINIMUM SALARY: $44,832.03

Starting Salary: $25.77 Qualifications * High School Diploma or GED * One (1) year or more of full-time experience in customer service, administrative, clerical, IT, public safety, or related field * Ability to operate a computer and navigate various computer programs and/or systems * Ability to successfully pass keyboarding and job simulation test * Must successfully obtain APCO Public Safety Telecommunicator 1 (PST 1), APCO Emergency Medical Dispatch (EMD), and American Heart Association BLS CPR certification before completion of training * Valid driver's license and ability to obtain/maintain City of Hoover Driver's Permit * Ability to pass a thorough background check process and pre-employment screening * Ability to work varied shifts including nights, weekends and/or holidays Preferred Qualifications: * Experience as a dispatcher, telecommunicator, or similar role with a public safety or emergency medical agency * Associate's degree or higher in Emergency Management, Criminal Justice, Public Administration, Business Administration or related field * Ability to read, write, and converse in Spanish. Responsibilities * Answer emergency and non-emergency calls, gather necessary details, verify caller location and phone number, and ensure all calls are routed appropriately. * Dispatch police, fire, and EMS units following established procedures. * Maintain consistent radio communication with field units, providing updates and monitoring their status throughout the incident. * Track and document all unit activity in the CAD system. Handle TDD/TTY/RTT calls for the hearing-impaired community, ensuring accurate and efficient communication. * Operate the multi-line phone system, CAD, mapping systems, and other necessary equipment. * Perform daily checks of all systems and report any malfunctions or issues to the supervisor immediately. * Accurately enter call information, dispatch details, and responder activity into the CAD system. * Keep detailed logs of all radio traffic and updates throughout each shift. * Complete and submit required forms and reports. * Assist other departments or agencies as needed and handle additional administrative duties as assigned. * Maintain effective communication with supervisors, co-workers, and outside agencies. * Provide excellent customer service to the public in all interactions, maintaining a professional demeanor even in high-pressure situations. * Performs other related duties as directed. Supplemental Information This is a safety-sensitive position responsible for receiving and processing emergency and non-emergency calls for police, fire, and medical assistance. The Emergency Communications Officer (ECO) operates communications equipment to relay critical information to appropriate public safety agencies while maintaining professionalism and accuracy in high-stress situations. The ECO is also responsible for monitoring and managing radio traffic, keeping accurate records in the computer-aided dispatch (CAD) system, and ensuring the smooth coordination of emergency responses.

The Police Communications Officer II - Emergency Management Option is a permanent, full-time position with the Emergency Management Agency. Positions are located in Chilton County. This is advanced specialized work receiving and dispatching emergency response communications in a statewide communications center.

As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com. Hiring Process: * Apply online * Skills Test * Interview(s) * Offer * Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test * Onboarding Benefits: * Deferred compensation plans * Educational Assistance * Health, Dental, Vision, Life, Disability Insurance * Health Screenings * Paid Holidays * Annual/Bereavement/Military Leave Accepting Applications until filled. Starting Salary: * Trainee Pay: $49,559 * PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period. Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority. * A Shift: 6 a.m. - 2 p.m. * B Shift: 2 p.m. - 10 p.m. * C Shift: 10 p.m. - 6 a.m. Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment. The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process. Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically. Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation. Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required. Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center. Essential Job Duties: * Monitors all radio traffic. * Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications. * Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations. * Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries. * Assists with on-the-job-training for new employees. * Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems. * Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed. * Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower. * Gives assignments and directions to staff and emergency personnel following established procedures. * Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required. * Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices. * Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software. * Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs. * Disseminates information via the Automated Emergency Notification System to appropriate notification groups. * Activates the emergency recall plan when required. * Disseminates severe weather forecast information to airport tenants. * Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions. * Summaries information for broadcasting. * Utilizes the badging system as necessary and after normal business hours. * Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE). * Maintains regular and on-time attendance. * Follows all safety regulations. * Performs other duties as assigned. Knowledge, Skills, Abilities and Other Characteristics: * U.S. Citizen: Must be a U.S. Citizen to operate NCIC software. * Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines. * Receiving Directions: Skill in receiving and following written and oral directions. * Record Management: Skill in maintaining complex and confidential files, records, and official documents. * Facilities Access Control System: Skill in using a facilities access control system. * Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions. * Public Relations: Skill in communicating and managing relationships with the general public. * Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations. * Map Reading: Skill in reading and interpreting maps. * Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done. * Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions. * Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information. * Emergency Codes: Ability to learn emergency codes. * Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills. * Ability to obtain and maintain a Security Identification Display Area (SIDA) badge. Qualifications: Required: * H.S. Diploma or G.E.D. * U.S. Citizenship required to access NCIC * Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience. Preferred: * Associate's Degree in a related field. * 2-4 years of public safety administration / telecommunication working with confidential information or related experience. * Typing speed 35-45 WPM.

As infrastructure critical to the region's growth and prosperity, BNA is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. According to a recent State of Tennessee study, in 2019 alone, BNA generated more than $9.9 billion in total economic impact. BNA supported more than 76,000 jobs in the region and produced more than $443 million in state, local and federal taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, Twitter: @Fly_Nashville and Instagram: @FlyNashville. Learn about New Horizon, our second renovation and construction program for the airport, at BNANewHorizon.com. Hiring Process: Apply online Skills Test Interview(s) Offer Ten (10) year background check, including criminal history check, credit check, motor vehicle check, pre-employment drug screen and breath alcohol test Onboarding Benefits: Deferred compensation plans Educational Assistance Health, Dental, Vision, Life, Disability Insurance Health Screenings Paid Holidays Annual/Bereavement/Military Leave Accepting Applications until filled. Starting Salary: Trainee Pay: $49,559 PSD-1: Pay increase to $51,032, after successful completion of training program and 6-month probationary period. Shift: One of the shifts below will be assigned based on availability at the time of hire. Shift bids occur once a year based on seniority. A Shift: 6 a.m. - 2 p.m. B Shift: 2 p.m. - 10 p.m. C Shift: 10 p.m. - 6 a.m. Employee will be required to successfully complete the Tennessee Bureau of Investigation (TBI) course for National Crime Information Center (NCIC), Tennessee Crime Information Center (TCIC) and Tennessee Information Enforcement System (TIES) Basic Certification and State approved Basic Telecommunicators course within six months of employment. The Metropolitan Nashville Airport Authority's (MNAA) selection process can be lengthy, based on the position, and as such a candidate may anticipate this process to last up to three (3) months. Every application is reviewed in its entirety. An applicant whose qualifications best meet the needs of MNAA will be contacted to participate in the interview process. Candidates will be placed on an eligibility list according to their performance in the departmental interview. Once this list is established, a member of the Human Resources Department will contact the candidate selected for the position and all other candidates selected for the interview process will be notified either by telephone or electronically. Candidates not selected for hire may reapply as positions become available. If a candidate is extended an employment offer and eliminated due to a disqualifying factor identified during the background investigation, he or she may not reapply until all requirements are successfully met to complete the investigation. Employment with MNAA is contingent upon the ability to be granted a security badge as mandated by the Transportation Security Administration (TSA). An investigation of all statements contained in the application for employment will be conducted, to include at a minimum; personal and business references; employment history for the last ten (10) years; education/technical training; and military service. If a conditional offer of employment is extended, hiring may be contingent upon successful completion of job-related testing, a complete medical examination to include a drug screen, breath alcohol test, vision examination and audiogram, a criminal background investigation, and a motor vehicle record check. For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required. Job Summary: The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, querying criminal databases, and conducting day to day administrative tasks in the Nashville International Airport's 24-hour Airport Communications Center. Essential Job Duties: Monitors all radio traffic. Uses electronic equipment including the National Crime Information Center (NCIC) and Metro Automated Records Management System (ARMS) to determine vehicle registration, criminal history, warrants, stolen property, gun files, and emergency notifications. Dispatches personnel to investigate complaints, security infractions, and reported emergency and medical situations. Obtains complete, accurate, and appropriate information from calling party regarding emergency and non-emergency situations, and uses this information to write call summaries. Assists with on-the-job-training for new employees. Monitors fire alarm panel, security infractions, severe weather, fuel issues access control system, and other emergency and non-emergency systems. Evaluates and properly classifies initial calls/requests for assistance, and notifies all pertinent personnel as needed. Maintains communication throughout emergency situations, including with field units and callers, local emergency and law enforcement departments, airport personnel, and Air Traffic Control (ATC) tower. Gives assignments and directions to staff and emergency personnel following established procedures. Dispatches Aircraft Rescue and Firefighting (ARFF) emergency units to an accident scene or aircraft emergencies and saves video footage as required. Uses the Closed Circuit Television (CCTV) system, Public Address (PA) system, Telecommunications Device for the Deaf (TDD) system, and instant replay recording devices. Maintains a daily log of all incidents, via Computer-Aided Dispatch (CAD) software. Keeps abreast to changes in policy, methods, operations, and equipment needs to meet departmental needs. Disseminates information via the Automated Emergency Notification System to appropriate notification groups. Activates the emergency recall plan when required. Disseminates severe weather forecast information to airport tenants. Informs appropriate personnel of reported or observed airport/airfield maintenance problems and conditions. Summaries information for broadcasting. Utilizes the badging system as necessary and after normal business hours. Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service, and Excellence (RISE). Maintains regular and on-time attendance. Follows all safety regulations. Performs other duties as assigned. Knowledge, Skills, Abilities and Other Characteristics: U.S. Citizen: Must be a U.S. Citizen to operate NCIC software. Managing Workload: Skill in organizing and prioritizing work, handling multiple responsibilities, and meeting deadlines. Receiving Directions: Skill in receiving and following written and oral directions. Record Management: Skill in maintaining complex and confidential files, records, and official documents. Facilities Access Control System: Skill in using a facilities access control system. Computer Use: Skill in using a personal computer, the internet, and other software to perform job-related functions. Public Relations: Skill in communicating and managing relationships with the general public. Stress Tolerance: Skill in accepting criticism and dealing calmly and effectively with high stress situations. Map Reading: Skill in reading and interpreting maps. Independence: Guides oneself with little or no supervision, makes independent decisions, and depends on oneself to get things done. Clear Criminal History: Has a clear motor vehicle record, and clear criminal history with no felony, driving under the influence, or drug-related convictions. Criminal History Databases: Knowledge of laws concerning accessibility and distribution of criminal history information. Emergency Codes: Ability to learn emergency codes. Dispatching Skills: Ability to acquire emergency and non-emergency dispatching skills. Ability to obtain and maintain a Security Identification Display Area (SIDA) badge. Qualifications: Required: H.S. Diploma or G.E.D. U.S. Citizenship required to access NCIC Less than 2 years of public safety call taking, law enforcement, dispatching, or related experience. Preferred: Associate's Degree in a related field. 2-4 years of public safety administration / telecommunication working with confidential information or related experience. Typing speed 35-45 WPM.

The Shelby County Emergency Management Communications District (Shelby County 911) is looking for positive, professional, mature, enthusiastic, flexible, and responsible individuals to become 911 Telecommunicators. Our Telecommunicators perform a variety of telephone and computer aided operational duties including 911 call taking and dispatching of law enforcement, fire, and emergency medical services. We also assist the public with routine non-emergency and business-related calls. For those with a focused interest in public safety, you will find this a great entry to a rewarding career in emergency communications. This is an excellent opportunity to make a difference in someone's life and the community while partnering with our men and women in the field. 911 Telecommunicators serve as calltakers and dispatchers. As a new Telecommunicator, you will receive classroom and hands-on training to answer both 911 emergency calls and routine non-emergency calls in a communications center. In one call, you will offer life-saving support to a citizen in need and in the next, handle a routine referral to a public safety agency. You will learn to answer complex emergency calls, use appropriate de-escalation techniques, and develop interviewing skills to gather necessary information for first responders in the field. You may also have the opportunity to train as a dispatcher working directly with responding patrol units; using radios, telephones, and computer systems to provide information and support to law enforcement officers and fire fighters in the field. To be successful, you must be fast to respond with direct and correct decisions, able to take charge of conversations, able to obtain accurate information from callers, enter information into a computer system while talking, correctly prioritize emergencies, determine the appropriate units to send to calls, and maintain accurate records. Rarely do individuals have the opportunity to be the calm in someone's storm on a daily basis. Each day your calm voice, professional demeanor and specialized training will allow you to assist individuals who may truly be having the worst day of their lives. Make the difference in someone's life, become a 911 Telecommunicator with Shelby County 911.

is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: Generous benefits available on your 60th day\: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Get paid early. Get paid fast. 401(k) with annual company match. Paid holidays, vacation time, educational assistance program, and more! ESSENTIAL FUNCTIONS: Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. Develop and update driver and helper dispatch schedule daily. Understand DOT hours of service and ensure driver compliance. Set up daily tractor/trailer assignment for drivers. Verify the roadworthiness of tractors and trailers and keep maintenance records. Contact customers to inform them of variances in delivery times. Expedite driver manifests and highlight keys. Provide timely reports to immediate supervisor as requested. This position has additional duties. Special projects may be assigned at the position supervisor's discretion. MINIMUM QUALIFICATIONS & REQUIREMENTS\: Have a high school diploma or equivalent. At least 2 years of similar work experience is preferred Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. Be knowledgeable with PeopleSoft relating to recordkeeping and scheduling for drivers and helpers. Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. Be able to read maps. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This is specialized work in the operation of a police and fire communications system. JurisdictionsYearly RateMobile County$41,469 - $66,295City of Mobile$44,735 - $71,516City of Prichard$27,276 - $42,312City of Citronelle$30,012 - $47,978*City of Bayou La Batre$33,738 - $53,935Amended 12/12/24 Amended 12/16/25 * Amended 9/29/25 Amended 10/17/25 To prepare for the required Public Safety Dispatcher I online test, applicants should download, save, and/or print the Public Safety Dispatcher I Online Test Study Material now. Applicants must pass an examination in order to qualify for this position. Details regarding the examination will be emailed to candidates who meet the requirements set out below. Minimum Qualification Requirements Graduation from a standard senior high school, or the successful completion of the General Educational Development (GED) test, and preferably one year's experience in the operation of a two-way radio, computer and/or telephone equipment; or a combination of education and experience equivalent to these requirements. Special Requirement Must possess a current Certification of Proficiency from the Mobile County Personnel Board certifying the ability to type a minimum of 30 words per minute. Employees of the City of Mobile must, within one year of employment, successfully complete and be certified in the employing department's adopted telecommunications courses as follows: Police - APCO (Association of Public Communication Officers) and ACJIS (Alabama Criminal Justice Information System); Fire - APCO (Association of Public Communications Officers) and EMPDS (Emergency Medical Priority Dispatch System). Employees must maintain certifications of employing department. For details, please see Class Specifications | Public Safety Dispatcher I | Class Spec Details (governmentjobs.com) All applications must be submitted online through the Mobile County Personnel Board Job Opportunities page. As you create a JobOpps account, you will be asked for Notification Preferences (email or paper). Paper notification is not available; therefore, "email" should be selected. All notifications will be sent by email only. Only one application will be accepted per applicant per job posting. Accuracy and truthfulness are of primary importance for Merit System employment and all applications are reviewed with this in mind. Resumes will not be accepted in place of completing the education and experience sections of the application. If needed, computers and scanners are available in our office at 1809 Government Street, Mobile, AL. Our office hours are 8:00 am to 5:00 pm Monday - Friday, except for major holidays. Eligibles selected for appointment must meet the established medical and physical standards for the class of work. The medical examination must be by one of the physicians designated by the Personnel Board. Appointees must bear the cost of the examination. A person with a disability may request accommodation by contacting the Mobile County Personnel Board at ************. Adam Bourne, Personnel Director The agencies we serve are equal opportunity employers.

The Dispatch Coordinator for After Hours is an integral part of a dedicated customer team and is tasked with delivering excellent customer service, planning, organizing, and implementing the logistics process for the transport business segment. This position will be responsible for coordinating and organizing customer deliveries in the most effective and efficient way, while utilizing all available resources and aligning with the company's strategic goals. Additionally, the employee will take a proactive approach in overseeing and managing keep full and market watch locations to achieve the desired efficiency rates and ensure a positive customer experience. This position requires the team member to receive constructive feedback and incorporate it into their daily responsibilities. Schedule: Friday 11am - 8pm, Saturday/Sunday 8am - 8pm and Monday 11am - 8pm Responsibilities Teamwork Regularly collaborate with team members to support all customer base and product lines. Coordinate with various departments to ensure high level operational issues are resolved completely and in a timely manner on behalf of customers Regularly share best practices and learning opportunities with peers across all Customer Experience teams Support monthly summary of transporter scorecard reports along with tracking metrics Recommend most efficient means of transportation needs and procedures Instruct carrier agents and supervisor for ample action and results concerning transportation Identify client challenges and communicate unique requirements with carriers Responsible for executing SSOP (Supply Sourcing Optimization Process) or assigned dispatch method and manual dispatch functions Accountable for handling afterhours calls for the designated departments and effectively resolving any outstanding action items Daily “Pass Down” of items to be handled by coworkers as required by management Provide daily shift updates for seamless transition to the day shift, ensuring all pertinent information is communicated effectively as communicated by management Responsible for customer service and dispatch mailboxes (check and clear each box by the EOD) Responsible for optimizing loads after SSOP (Supply Sourcing Optimization Process) daily Responsible for creating manual dispatches Required to be on all phone and email queues for entire shift Formally exit all queues upon the completion of their shift. Ensure to conclude all phone calls and emails with the appropriate wrap-up codes. Inventory Management Continuously monitor the tank readings of the assigned customers. Plan deliveries as indicated by current fuel level and average daily usage Monitor market direction and adjust delivery time as necessary to manage customer fuel needs with the company's best purchasing opportunities Document specific customer inventory requests Logistics Coordination Schedule, Coordinate, and manage FTL/LTL freight from supplier to customer locations Build strong relationships with carriers to create a more profitable freight movement Develop a strong understanding of logistic interactions and processes Ability and willingness to make decisions efficiently and independently within established guidelines, such as but not limited to determining the best sources and time windows for deliveries Work with outside carriers to ensure that time windows are met Review and update deliveries accordingly to ensure carriers maximize efficiency Responsible for managing and completing all assigned tasks throughout the entire duration of the shift. Order and Delivery Confirmation Load Planning and scheduling Ensure all loads entered are successfully dispatched and confirm receipt and acceptance of every load by the carrier Delivery tracking and load delivery confirmation In the event a carrier declines an order or is unable to meet the delivery requirements, obtain secondary option to ensure delivery meets the customer's expectation; escalate to other departments as needed for support and communicate status of efforts throughout to ensure all parties are aware of efforts and plans Load confirmations are completed daily, no exceptions Delivery confirmations are completed daily, no exceptions Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components Position Requirements Formal Education & Certification High school diploma or equivalency required Bachelor's degree preferred Knowledge & Experience Two years of prior experience in dispatching or supply chain preferred Experience in logistics (truckload and less than truckload logistics) preferred Petroleum experience preferred Confident skills with Microsoft Office suite (Word, Outlook, Excel, PowerPoint, Access) Qualifications & Characteristics Must be able to work FR 11am - 8pm, SAT/SUN 8am - 8pm and MON 11am - 8pm Must be able to multi-task and make financially impactful decisions in a fast-paced environment Demonstrated ability to work in a fast paced, constantly changing environment Ability to handle multiple tasks and move between activities that require immediate response and have the ability to communicate effectively to all stakeholders Work Environment All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Apply Public Safety Dispatcher Department of the Interior National Park Service Great Smoky Mountains National Park Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply This position is located in Great Smoky Mountains National Park, in the in the Division of Resource and Visitor Protection. Pay range for the GS 07 grade level: $50,460 - 65,599 per year. Pay range for the GS 08 grade level: $55,882 - 72,644 per year. This position is concurrently open as Part Time to all U.S. citizens under Announcement Number SE-1630-GRSM-26-12855942-DE. Extending announcement to 1/12/2026. Summary This position is located in Great Smoky Mountains National Park, in the in the Division of Resource and Visitor Protection. Pay range for the GS 07 grade level: $50,460 - 65,599 per year. Pay range for the GS 08 grade level: $55,882 - 72,644 per year. This position is concurrently open as Part Time to all U.S. citizens under Announcement Number SE-1630-GRSM-26-12855942-DE. Extending announcement to 1/12/2026. Overview Help Accepting applications Open & closing dates 12/23/2025 to 01/12/2026 This job will close when we have received 150 applications which may be sooner than the closing date. Learn more Salary $50,460 to - $72,644 per year Pay scale & grade GS 7 - 8 Location 2 vacancies in the following location: Gatlinburg, TN Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 8 Job family (Series) * 2151 Dispatching Supervisory status No Security clearance Other Drug test Yes Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number SE-1630-GRSM-26-12855941-DE Control number 852971600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Open to all U.S. Citizens. ICTAP/CTAP eligibles. Help This job is also open in another announcement to: The public Career transition (CTAP, ICTAP, RPL) Videos Duties Help Open to the first 150 applicants or until 01/12/2026 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. * The incumbent performs emergency and non-emergency dispatch and call-taking services for public safety-related incidents and operations in an emergency communications center serving a large National Park. * Monitors and tracks equipment and personnel such as law enforcement, structural fire, wildland fire, aviation, vessels, and search and rescue using a Computer Aided Dispatch (CAD) program. * Operates a multi-frequency radio console and prioritizes radio traffic and related communications. * Utilizes NCIC and other law enforcement databases and records management systems. * Other duties include: records management, general public assistance, assistance to other park offices and partners, and projects as assigned in support of the Visitor and Resource Protection Division. Duties will be developmental in nature when filled below the full performance level. AREA INFORMATION:The Great Smoky Mountains are among the oldest mountains in the world, formed perhaps 200-300 million years ago and encompassing more than 800 square miles in the Southern Appalachian Mountains. Dominated by plant covered, gently contoured mountains, the crest of the Great Smoky Mountains forms the boundary between Tennessee and North Carolina, bisecting the Park from northeast to southwest in an unbroken chain that rises more than 5,000 feet for more than 36 miles. No other area of equal size in a temperate climate can match the Smokies amazing diversity of plants, animals, and invertebrates. GRSM is designated as an International Biosphere Reserve and is listed as a World Heritage Site. At 522,427 acres, GRSM is one of the largest parks in the eastern United States. The Park contains 384 miles of roads; 930 miles of backcountry trails; 104 designated backcountry campsites; over 300 miles of boundary; 66 species of mammals; 200 species of birds; 39 species of reptiles, 43 species of amphibians; 68 species of fish; 730 miles of fishable streams; 342 structures, 97 of them historic; 10 auto campgrounds; and 3 major developed areas with concession operations. The park is in the states of Tennessee and North Carolina and is surrounded by five counties and National Forest land. Duty station is near Gatlinburg, TN located within an hour drive of Knoxville. The area provides a wide range of residential communities, good schools, and recreational opportunities. Requirements Help Conditions of employment * U.S. Citizenship required. * Appointment subject to background investigation and favorable adjudication. * Meet Selective Service Registration Act requirement for males. * Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. * You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. * You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. * You may be required to complete training and operate a four-wheel drive vehicle. * Government housing may be available on a temporary basis and can be discussed during the interview process. * You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. * You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. * You may be required to travel overnight away from home up to 4 nights per month. You must obtain a government charge card for travel purposes. * You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. * You will be required to obtain and maintain a current Emergency Medical Dispatcher (EMD) certification. * You will be required to obtain and maintain a current National Criminal Information Network (NCIC) certificate. * You must have the ability to lift 50 lbs. * Additional Requirements located under qualifications* Qualifications Requirements Continued * Applicants must be at least (1) 18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: * your performance and conduct; * the needs and interests of the agency; * whether your continued employment would advance organizational goals of the agency or the Government; and * whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications All qualifications must be met by the closing date of this announcement-01/12/2026-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-07 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience includes at least two of the following: A) Serving as a certified operator of the National Criminal Information Network (NCIC) system; B) Serving as a certified Emergency Medical Dispatcher: C) Using a computer aided dispatch (CAD) system; AND having served as a Public Safety Dispatcher performing any of the following: Receiving and prioritizing both emergency and non-emergency calls for law enforcement, fire, and EMS incidents. Coordinating the appropriate response to emergency and non-emergency incidents and updating responders appropriately; Querying and relaying driver and vehicle information, person cautions, wants, and warrants for law enforcement contacts and investigations. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. To qualify for this position at the GS-08 grade level, you must possess the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-07 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: Serving as a senior dispatcher in a complex dispatch environment of multiple units, jurisdictions, and/or agencies, provides training and/or assistance to problems encountered by lower-level or newer dispatchers, and informs them on the proper policies and procedures as required. Provides technical guidance, orientation, and training to new employees or lower-level dispatchers. Troubleshoots radio and computer-aided dispatch (CAD) system issues and notifies the appropriate personnel or Dispatch Supervisor of the issues. Must be able to obtain and maintain a valid NCIC certificate. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education There is no substitution of education for experience at the grade level(s) of this announcement. CTAP/ICTAP Statement: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible. If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation. Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work. Also, you may be punished by fine or imprisonment (U.S. Code, Title 18, section 1001). Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: The work is normally performed in a well-lighted and temperature controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessments required for this position. A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. You may only submit one resume. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories: * Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position * Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job * Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job. You will be evaluated on the following competencies: * Self Management * Technical Competence * Technology Application In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessments, including a panel resume review. These assessments measure the critical competencies listed above that are required to successfully perform the job. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 01/12/2026: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 01/12/2026. You must provide documentation to support your claim for each eligibility selected. Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information. Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES. * Select Apply. If you are not logged in, you will be prompted to login or create an account. * Prompted to Start the Application Process by selecting "Start Application." * Click here for USAJobs Help with "How to create an application" * To PREVIEW the application questionnaire, select the following link: ******************************************************** * Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS. * Select documents you want included in this application. * Review package to acknowledge your documents were reviewed. * Select if you want to include your demographic information. * After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site." * Follow onscreen prompts and instructions to complete your application. * Add the supporting documents by indexing your documents with the dropdown. * Upload any missing required documents or optional documents. * Review and Submit Application. * While logged in, you can check the status of your application by selecting "+" next to the job title for this position. * You can review or revise your application at any point during the open period of the announcement. * To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job. * Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application. Agency contact information Jessica Armenta Email jessica_*************** Address Great Smoky Mountains National Park DO NOT SEND MAIL TO THIS ADDRESS 107 Park Headquarters Road Gatlinburg, TN 37738 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help The following documents are required and must be submitted by 11:59 PM (EST) on 01/12/2026: * Resume which includes a list of all significant jobs held and duties performed, dates specified in month and year format, and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. If military or civilian, please include your rank and/or grade. Resumes must not exceed two single-sided pages and resumes longer than two pages will not be accepted. The minimum font size is 10-point for all body text. Headers may be slightly larger but must remain legible. All resumes must maintain a minimum 0.5-inch margins on all sides to ensure readability and prevent excessive content compression. Including supplemental pages or attachments disguised as resume extensions are prohibited and will not be reviewed to determine your eligibility/qualifications. * Complete All Required Assessments. * Other Supporting Documents, if applicable, such as: * Veterans Preference Documentation: * If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives. * If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation. * If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from ******************** or call ************** to establish proof of disability. * Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area. You must include: 1) Proof you are a displaced Federal employee, e.g., RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal. To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position. Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc. Do not upload Adobe portfolio documents. Adobe portfolio documents are not viewable by our agency's staffing offices. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

This position performs dispatch and/or call taking of emergency and non-emergency medical assistance. Responsibilities Essential Duties and Responsibilities: (Other duties may be assigned) Dispatches emergency calls to closest appropriate unit utilizing the CAD tools to access system status. Monitor various radio frequencies to keep apprised of developing situations. Operates two-way radio and/or other communications equipment to copy calls to other public safety agencies and medical first responders. Read and effectively interpret maps and information from a computer screen in order to determine locations and provide directions. Enters, updates, and retrieves information from a variety of computer systems. Relay information and messages to and from emergency sites, to all other individuals or groups requiring notification. Scan computer screens, and contact field units in order to determine units available for dispatch. Knowledge of and ability to operate computer-based telephone system. Demonstrates faithfulness in work attendance and punctuality Exhibits sufficient multi-tasking to accomplish required time management of all activities Works diligently to provide excellent customer service by being calm, polite, and sympathetic Behavioral Core Competencies: To perform the job successfully, an individual should demonstrate the following competencies on a daily basis. These factors will be used to measure an employee's performance throughout the workday. Administrative: 1) Demonstrates proper attendance and punctuality requirement 2) Completes tasks on time and accepts responsibility for the best of the organization 3) Time management and prioritizing - shifts back and forth between two or more activities or sources of information and can prioritize activities based on specific rules/guidelines 4) Pursues training and development opportunities; strives to build knowledge and skills in order to share with the organization 5) Observes proper safety and security procedures Communication: 1) Distribution of information, both written and oral 2) Provides excellent customer service 3) Demonstrates teamwork with co-workers and supports organizational success 4) Supports organization's goals and values; supports EEOC values by respecting diversity within the organization 5) Maintains highest standards of professionalism Cognitive: 1) Problem solving - discovers, analyzes, and solves problems to overcome obstacles 2) Speed of Closure - quickly assesses and implements course of action required 3) Exhibiting problem sensitivity - recognizes when something is wrong or about to go wrong 4) Communication multi-tasking through maintaining situational awareness at all times 5) Initiative - identifies opportunities and issues, and proactively acts to follow through on work activities to capitalize or resolve them 6) Innovative - generates unique ideas for improving work 7) Exhibits adaptability - can change in demanding work environment when unexpected events happen for the best environmental fit 8) Listening - accurately receives information and reciprocates effectively to party received from 9) Decision making - weighing risks, makes accurate and quality judgments 10) Uses analytical thinking without becoming easily distracted Qualifications Qualifications: Hard Skills: 1) Education - Education: High School diploma or equivalent 2) Typing Skills - Must have the ability to type a minimum of 35 words per minute. 3) Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. 4) Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Soft Skills: 1) Auditory Skills - ability to hear, comprehend, and distinguish sounds and verbal communication in the presence of other distracting sounds via a headset, telephone, or other external source. 2) Listening Skills - ability to retain detailed information 3) Vision Skills - must have adequate vision to quickly and accurately read maps, safety manuals, and all computer system monitors. Specific vision abilities required by this job include color vision, close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. 4) Language Skills - Ability to read and interpret documents such as safety rules, operati Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score. Education: High School diploma or equivalent License/Certification and/or registration: Has successfully completed EMD certification in call taking and/or dispatching of medical emergency calls. Additional Abilities/Skills: Typing Skills - Must have the ability to type a minimum of 35 words per minute. Pre-employment Testing - CritiCall (Computerized Critical Skills) testing with a minimum of 80% score.

Full-time Description Transportation Dispatcher Pelham, AL - Southeastern Food Merchandisers Southeastern Food Merchandisers is seeking a Transportation Dispatcher for our Pelham location. This role oversees drivers running dedicated route schedules with no over-the-road work. All drivers depart from and return to the same terminal daily. Our fleet is 100% automatic transmissions. Key Responsibilities Dispatch drivers and communicate special delivery instructions. Update equipment activity and yard control systems. Process, monitor, and audit driver logs and DOT hours of service. Reporting and processing of yard safety or over-the-road incidents. Administer DOT testing as required. Ensure order accuracy standards are met. Collaborate with supervisors and managers on daily operations. Promote safety and sanitation standards across all areas. Utilize dispatch software, ELD devices, and POD systems effectively. Schedule Full-time - Sunday - Thursday, 5:00 PM - 3:00 AM Benefits Medical coverage Dental & Vision insurance Weekly pay with direct deposit 401(k) with company match Company-paid Life & AD&D insurance Supplemental insurance options available Employee Assistance Program Paid holidays Employee perks & discounts EEO Statement Southeastern Food Merchandisers is an Equal Opportunity Employer. We do not discriminate based on race, color, national origin, ancestry, religion, sex, disability, veteran status, age, sexual orientation, or marital status. Requirements Required: Class A CDL with 1+ year of experience and a clean MVR. Preferred: High School Diploma or GED required. 2+ years of supervisory experience, driver supervision, or dispatching. 2+ years working with DOT hours of service regulations. Strong oral and written communication skills. Detail-oriented with excellent organizational skills. Proficiency in Microsoft Office. Knowledge of DOT, DMV, and FMCSA rules/regulations. Flexibility to work nights, weekends, and holidays.

* HIRING INCENTIVE* Hiring Incentive for Communications Officers Effective October 1, 2023, eligible newly hired Communications Officers - including lateral entry positions (Communication Officer II, III, and IV) - may qualify for a hiring incentive based on their application and start dates. Incentive Schedule: * Apply before November 1, 2025: $10,000 * Apply on or after November 1, 2025, and start by April 30, 2026: $7,000 * Apply on or after November 1, 2025, and start between May 1 and July 31, 2026: $5,000 * Apply on or after November 1, 2025, and start on or after August 1, 2026: $3,000 Payment Structure: Hiring incentives are paid in three installments following documented satisfactory job performance at: * 3 months of service * 6 months of service * 12 months of service Lateral Entry: Rank and starting base salary are determined by prior POST-certified communications officer experience. Continuation of this Recruitment and Hiring Incentive Program is subject to the continued availability of grant and departmental funding, as well as approval by the Manager. REPORTS TO: Communications Supervisor FLSA STATUS: Non-Exempt CLASSIFICATION: Personnel System, requires satisfactory completion of a twelve month probationary period. PAY GRADE: 115-117; depending on experience SAFETY SENSITIVE: Yes, subject to random drug testing per the Athens-Clarke County Drug and Alcohol Ordinance. SEVERAL POSITIONS AVAILABLE! Click HERE for important application instructions. Click HERE to go to Police Department Website. Purpose of Job The purpose of this job is to perform specialized work duties involving receiving/processing requests for emergency assistance within the telecommunications section. Duties and responsibilities include, but are not limited to; receiving, classifying and prioritizing incoming emergency calls; dispatching appropriate police and emergency personnel; operating telephones, communications equipment and law enforcement computers; acting as a liaison between callers and police/fire/emergency representatives; and performing additional tasks as assigned. Job Related Requirements Work Schedule: 12 hour shifts/Rotating Shifts May be required to work on religious holidays. Regular and predictable attendance is required. Must work cooperatively with others. When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACC's safe driving policy. Emergency Position This position is designated as an emergency position that requires your attendance at work under all types of emergency conditions. Some examples of emergencies include inclement weather, utility failure, fire or other forced evacuations or as determined by the Manager. Phase I Requirements: Communications Officer I: High school diploma or equivalent required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this position. Must be a United States Citizen as required by P.O.S.T. Requires possession of or ability to obtain certification for NCIC and GCIC. One year of experience in radio and telecommunications or related experience preferred. Phase II Requirements After meeting Phase I requirements, applicants will be invited to the CritiCall Communications Officer aptitude testing. Successful candidates will advance to Phase III. You can learn more about the test here if you wish. Phase III Requirements Successful completion of a background investigation and polygraph exam is required for this position. The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Answers the telephone; evaluates and processes calls; provides information; takes and relays messages and/or directs calls to appropriate personnel; returns calls as necessary. Receives, monitors, and dispatches radio communications traffic for Police, Fire and Sheriff's Departments and all E-911 calls. Receives and screens all incoming telephone calls from the public and from other police/public safety agencies; categorizes and prioritizes calls; receives calls and takes messages for police personnel. Dispatches appropriate agency personnel to incident locations; dispatches backup units, ambulances, fire fighters and wreckers as appropriate. Provides field officers with necessary information upon request, including license, insurance, tag and warrant checks, background info or persons locations. Conveys information to general public, public safety agencies, businesses, utilities and other police personnel within the department. Makes written reports from telephone information; generates incident card for calls necessitating action by field units. Maintains continuous log of incoming telephone/radio calls and officer availability; monitors position of field officers. Maintains wrecker list, arrest log, BOLO log, extra patrol log, barred list log, and record of house check calls and cancellations. Monitors and routes incoming messages from national and state computer networks; enters/removes information as requested into National, state and department computer system, including information on missing persons, stolen articles, wanted persons, etc. Monitors and routes incoming calls from Civil Defense and National Weather Service. Monitors alarm board; logs burglar/fire alarm calls. Tests all Fire Department radio equipment at beginning of day shift May assist in training new Communications Officers. Performs basic computer maintenance tasks. Responds to routine requests for information from officials, employees, and members of the staff, the public or other individuals. Prepares and/or generates routine correspondence, letters, memoranda, forms, reports and other documents via computer and/or typewriter. Uses knowledge of various software programs to operate a computer in an effective and efficient manner. Responds to a wide range of questions from public including many non-public safety inquiries. Performs other related duties as required. Knowledge, Skills and Abilities Knowledge of the policies, procedures, and activities of the Police Department as they pertain to the performance of duties relating to the position of Communications Officer. Knowledge of the terminology used within the department. Knowledge of applicable federal/state statutes, local ordinances, departmental policies and procedures, and departmental methods as required in the performance of duties. Knowledge of regulations and procedures of state and national crime information centers, the geography and road system of Athens-Clarke County, dispatching procedures, and radio codes used by Police, Sheriff and Fire Departments. Knowledge and ability to operate various equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Skill in oral/written communications, dealing with the public, making decisions accurately and rapidly, and maintaining records and writing reports. Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to departmental and/or governmental regulations. Ability to communicate effectively with supervisors and other staff members. Ability to use independent judgment in routine and non-routine situations. Ability to handle required mathematical calculations. Ability to utilize and understand computer applications and techniques as necessary in the completion of daily assignments. Ability to plan, organize and/or prioritize daily assignments and work activities. Ability to comprehend and apply the regulations and procedures of the department. (ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio/communications equipment. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, fingering, grasping, feeling, seeing, talking, and hearing. Requires sitting for extended periods of time. Must be able to exert up to ten pounds of force occasionally. Physical demand requirements are at levels of those for sedentary work. DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange information. Includes giving/receiving assignments and/or directions to/from co-workers, assistants or supervisors. LANGUAGE ABILITY: Requires the ability to read a variety of informational documentation, directions, instructions, methods and procedures. Requires the ability to prepare letters, reports, forms, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people with poise, voice control, and confidence. INTELLIGENCE: Requires the ability to learn and understand relatively complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including law enforcement, emergency medical, radio codes and police communications terminology. NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages. FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with a variety of machinery and equipment including a computer, copier, telephone, recorder, and radio-communications equipment. MOTOR COORDINATION: Requires the ability to coordinate hands, fingers, and eyes accurately in using office and radio/communications equipment. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates. MANUAL DEXTERITY: Requires the ability to handle a variety of items such as automated office equipment, radio/communications equipment, and office/computer supplies. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination. COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color. INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency. PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone, two-way radio, etc. ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, ************ or ***********************.

Job Title:Campus Safety DispatcherDepartment:Campus SafetyJob Description: The Campus Safety Dispatcher is responsible for accomplishing the mission of the Campus Safety Department, to provide for both the security and safety of the Rhodes community. The Dispatcher's schedule will be Wednesday - Thursday from 6:45AM - 3PM, Friday from 12PM - 8PM, AND Saturday - Sunday from 2:45PM - 11PM. This position is 40 hours per week. Shift is subject to change based on the needs of the college. Job Qualifications: High School Diploma or GED required. One-year minimum in dispatching or comparable organizational experience (e.g. customer service representative, computer aided dispatching, administrative/office support) preferred. Proficiency with Microsoft Office required. Must be able to complete an administrative assessment consisting of keyboarding, proofreading, and Microsoft Excel. Excellent customer service utilizing strong analytical skills, excellent communication, interpersonal and administrative skills. Job Responsibilities include but may not be limited to: Administer the Campus Parking Program specifications; management of issuing parking decals, updating parking information and appeals. Assist with care and maintenance of department equipment and supplies. Complete required paperwork in compliance with the Campus Safety Operations Manual and College Handbook, including but not limited to: operations notes, data entry and computer aided dispatch. Maintain department records, reports, and files as required and confidentiality thereof. Dispatch clearly and accurately in emergency/crisis/routine response via 911 and radio when emergency situations arise, in accordance with College and departmental policy, Federal, State and local laws. Enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops as assigned. Complete annually the Campus Security Authority (CSA) training. Maintain a constant alertness for signs or indications of unusual or abnormal conditions in the Campus Safety office and incoming alarms and calls. Operate a customer service driven Campus Safety front office. Sometimes under pressure with attention to detail, work with changing priorities, manage multiple phone lines, radio dispatching, monitor incoming door/gate/fire alarms, monitor camera system, while simultaneously and independently, exercise initiative and use discretion and priorities to ensure the safety of the Campus community. Other duties as assigned. Regular and punctual attendance is an essential function to perform the duties of this position. This position is classified as essential personnel, which may require attendance during inclement weather or other times at which the campus is closed. Work on a daily basis with student workers. Benefits Highlights: 403 (b) Retirement Medical, Dental, and Vision Insurance Vacation Time (11 days) Sick Time (12 days) Paid Holidays (21 days) Employee Assistance Program Long-Term & Short-Term Disability Life and AD&D Insurance Tuition Remission For a full list of our benefits and additional information, please navigate to our benefits site. Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment. #HEJ

Description: Atosa USA, Inc is a major manufacturer of commercial kitchen equipment, including everything from refrigeration, cooking equipment, to robotic fryers and more. For 10 years we have made a name for ourselves within the industry as a company that leads in innovation, in quality, and great service. Our company has an unyielding commitment to the society in which we operate and offers gratifying careers to self-motivated and talented individuals that can help us grow and set new standards in our field. We are actively recruiting the best and brightest candidates to join our company, and as a young and fast-growing company, we are presently searching for a new member to join our team. : As a Service Dispatch Coordinator in the Warranty Department at Atosa USA, you will play a pivotal role in ensuring a seamless customer experience, from coordinating service dispatch to post-service follow-ups. This role is instrumental in maintaining high levels of customer satisfaction throughout the service journey. Requirements: Key Responsibilities: Collaborate with Technical Support to efficiently schedule service appointments with authorized technicians, ensuring a streamlined process. Act as a bridge between customers and technicians, facilitating communication, providing updates, and maintaining proactive engagement until the service is completed. Utilize sound judgment to prioritize service requests, matching customer needs with technician skills, territory, and availability. Monitor job status changes to deliver timely and accurate information to customers regarding service updates, changes, or delays, fostering transparency and effective communication. Maintain comprehensive and up-to-date records, including work order notes and internal documentation, ensuring the seamless flow of information. Conduct proactive follow-ups with customers after service, actively listening to feedback, addressing concerns, and meticulously documenting all interactions. Coordinate follow-up appointments, service calls, or maintenance visits with service providers to expedite issue resolution. Serve as the primary point of contact for service customers, adeptly managing high volumes of phone calls, text messages, and emails from both customers and technicians. Handle customer complaints or escalations professionally and promptly, striving for swift resolution and overall customer satisfaction. Collaborate with various departments, including parts, sales, and technical support, to resolve customer issues and provide additional assistance, seeking guidance from management when necessary. Proactively monitor service tickets, identifying potential service-related problems or trends and taking proactive steps to address them with management. Maintain a comprehensive understanding of company products and services to respond to customer inquiries and offer appropriate recommendations. Identify and communicate suggestions for process improvements to enhance the overall customer service experience, aligning with the company's commitment to excellence. Qualifications: Demonstrated work experience in aftermarket service or a similar role, highlighting proficiency in customer inquiries, service dispatch, and effective problem-solving. Proficiency in Microsoft Office or Mac equivalent, including Outlook, Excel, Word, SharePoint, and PowerPoint. Outstanding interpersonal and communication skills, both written and verbal. Exceptional problem-solving and conflict resolution abilities. Customer service-oriented with excellent phone etiquette. Familiarity with dispatch software or equivalent FSM/CRM/ERP systems. Strong organizational skills and meticulous attention to detail. Ability to work both independently and collaboratively in a team-oriented environment. Adaptability to changing customer demands and priorities. Effective time management skills to multitask, prioritize, and meet deadlines in a fast-paced, technology-driven service environment. *Please note that this job description is not exhaustive and may be subject to change based on the evolving needs of the organization.

The Public Safety Dispatcher serves in the UTC Department of Public Safety Communications Center and performs dispatch duties which include all radio and telephone communications and serves as a representative of the Department of Public Safety in assisting community members with routine service requests. Minimum: Requires a high school diploma or equivalent and positive review of a background investigation. Ability to complete all necessary training to test and pass all National Crime Information Center (NCIC) certifications as prescribed by the Terminal Agency Coordinator (TAC) under the auspices of the Tennessee Bureau of investigation (TBI) within six months of hiring. Preferred: One year of law enforcement dispatch experience; proficient rating on last evaluation; proficiency in keyboard, computer, and typing skills; strong organization and time management skills; and current resume highlighting work experience in customer service, dispatching, or related fields is preferred. Dispatch Duties Enters calls for service into Computer Added Dispatch Program Maintains timely and accurate logs of all incoming phone calls and requests for assistance Requests assistance from other agencies at the request of the police offers, such as fire, medical, and additional law enforcement needs Assists callers with questions about university procedure such as after-hour access, visitor parking, and service needs Dispatches police and campus safety officers to calls for assistance in criminal, medical, and service in nature needs Utilizes NCIC computers to assist police officers in field with license validations, criminal backgrounds, warrant checks, and enters stolen vehicles property information Utilizes computer database to allow after hour and weekend access to university buildings and resources Remains alert and responsive to emergency calls, alerts, and alarms Issues equipment and shares information with patrol shift personnel Records Duties Processes, prints, organizes, and distributes reports to campus partners and departments Assists in distribution of appropriate reports to the public under direction of the TAC or RAC Develops minor reports for the Department of Public Safety and other campus partners based on the need for documentation Collects data for weekly or monthly reports Limited Security Duties Assists patrol in safety and security functions of the university as needed Aids the university community, visitors, and general public Controls pedestrian and vehicle traffic Takes minor reports and secures university buildings, lots, and housing (doors, windows, etc.) Assists stranded motorists and provides escorts on foot or in a vehicle Provides a visible presence on campus to deter and detect criminal activity The ideal candidate will possess the following: Excellent communication skills, both written and verbal Organization skills and punctuality with tasks Ability to multi-task and effectively establish priorities Communication skills and public speaking Must successfully achieve NCIC certifications through examinations and practical experience Review of applications will begin November 24, 2025, from posting and continue until the position is filled. Applications received by this date will receive priority consideration.

Job Description Christian Brothers Mechanical LLC We have been setting the standard for HVAC services in Austell GA since 1999. Our family-owned business takes pride in providing a blend of traditional values and modern expertise. We focus on reliability, integrity, and customer satisfaction, and are dedicated to serving our community with excellence. We are hiring a serviced coordinator to ensure our technicians are busy throughout the year and the ability to identify problems quickly and find solutions. Position: HVAC Service Dispatcher - Coordinator Pay: $18.00 - $22.00 per hour plus spiffs Work schedule: Monday Through Friday Work Hours: 8:00am - 5:00pm Benefits: Colonial Life Insurance Cancer, dental, life, and accidental insurance 40 hours of vacation 6 paid holidays + flex days 401K What you will be doing: Answering incoming calls Outbound calls Scheduling service calls and dispatching technicians Maintaining and updating dispatch board Create work orders Support service technicians with questions about customers, scheduling, parts etc. Register equipment Follow up with customers on service Customer service Relevant skills / Experience: 3 years of customer service experience HVAC or similar industry experience desired Proficient using Microsoft Office, Word, Excel etc. Ability to be flexible and adapt to change in a busy work environment Clear communication skills both verbal and written Willingness to learn HVAC products Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment Check us out online: ***********************************