Dispatcher (25-47)
Dispatcher job in Florence, SC
* 24 hours/week* Francis Marion University invites applications for a Dispatcher, who under general supervision, performs highly responsible duties involving various communications equipment. The Dispatcher provides information and assistance to campus police officers, other law enforcement agencies, internal campus departments and the public. Receives, evaluates, and transmits information via police radio and telephone. Responsible for dispatching officers to calls for service, relaying information and coordinating assistance from outside agencies. Monitors various radio channels. Logs all information regarding type of incident in police records management system. Must be able to make decisions and act independently using own discretion in some situations and with minimal direct supervision. Must be able to follow oral and written instructions and comply with established policies and procedures.
Other responsibilities include, but are not limited to:
* Receives calls for assistance by phone or in person and determines appropriate response and alerts officers via radio and/or telephone or handles in another manner as appropriate
* Answers all telephone lines and radios, records pertinent information regarding the nature and urgency of the situation and the disposition, dispatches officers promptly to incident location
* Maintains contact with officers on patrol and while on calls by radio.
* Maintains a written/computerized log of all calls received and dispatched
* Operates the National Crime Information Center (NCIC) computer terminal to obtain information as required
* Monitors fire, intrusion, and supervisory/trouble alarms; without supervision, takes the necessary procedural actions when alerted of alarm system activations
* Monitors security cameras, observing unusual activities and dispatching officers as required
* Uses computers for entering incident information into reports, arrest and trespass records, and daily activity log for each shift; enters FMU vehicle registrations, campus citations etc. into the department's records management program
* Ensures found property items turned in are properly logged; ensures that any reports of missing items are properly logged for future reference
* Participates in in-service training, field training, and off-campus training programs to maintain required certification and enhance professional skills and performance
* Performs light word processing, typing, routine filing, collating, copying and faxing of documents; alerts subsequent shifts of important information
* Monitors space requests and space usage during the duty shift and issues temporary parking permits to students, faculty, or staff in accordance with standard procedure
* Trains new employees in dispatching and routine office responsibilities and duties
State Requirements: A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.
FMU Preferences: A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience. Ability to exercise self-control and good judgment in emergency situations. Ability to calm individuals and obtain information during an emergency. Ability to operate radio and telephone while simultaneously logging information accurately. Ability to speak clearly and concisely. Ability to be calm and effective while handling calls, complaints and emergency situations. Ability to type and operate computer equipment. Effective interpersonal skills with the ability to establish and maintain effective working relationships with faculty, staff, students and the public in routine and stressful situations. Willingness to train in the use of various communications equipment and protocols. Experience in the operation of a two-way radio in a police environment and NCIC certification is preferred.
* Must pass an extensive background investigation to obtain and maintain NCIC Terminal Operations Certification.
Normal Working Hours: Saturday and Sunday, 11:00 a.m. - 11:00 p.m. (24 hours/week)
State Classification: Administrative Assistant (AA75)
Paygrade: GEN06
Salary: $18.47
Materials Needed:
1) Letter of Interest (Referencing Position Number 25-47).
2) Copies of all transcripts (official transcripts will be required of the successful candidate).
3) Resume.
4) The names, addresses, email addresses, and telephone numbers of three references; and
5) FMU Staff Application.
To obtain the FM Staff Application, please click here.
Send Application Packet to: Dr. Charlene Wages, Vice President for Administration and Planning, Francis Marion University, PO Box 100547, Florence, SC 29502-0547 or FAX to **************.
Review of applications will begin immediately
As Francis Marion University has continued to be recognized for its diverse student body, it especially welcomes applicants who can affirm and enhance its mission.
Applicants honorably discharged from a branch of the United States Armed Forces, who meet the minimum training and experience requirements, are given employment preference by all State agencies and higher education institutions in SC.
An Affirmative Action/Equal Opportunity Institution
Animal Services Dispatcher
Dispatcher job in Bluffton, SC
The purpose of this position is to facilitate calls for service from the public to animal control officers. This class works under general supervision, independently developing work methods and sequences. The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.
* Performs routine clerical duties which include: screening incoming calls; taking and transmitting messages; entering data; and making photocopies.
* Greets visitors; checks in animals and places them into the intake rooms.
* Responds to requests for information from the general public, staff, and/or other interested parties; responds to emails and voicemails as appropriate; answers routine questions; and directs callers/visitors to appropriate locations or staff.
* Keys in complaints and animal records; dispatches information about complaints to Animal Control Officers in the field.
* Provides animal care by microchipping, schedules spay/neuter services.
* Schedules facility repairs.
* Assists with community outreach and management of volunteers.
* Performs related work as assigned.
REQUIREMENTS:
* Requires High School graduation or GED equivalent.
* Over six months and up to and including one year of related experience.
* FEMA Introduction to ICS (ICS100), Basic ICS (ICS200), FEMA NIMS A Introduction (IS700), FEMA National Response Plan (NRP) An Introduction (IS800).
* Must possess and maintain a valid state driver's license with an acceptable driving history.
All applicants tentatively selected for a position with Beaufort County will be required to submit to urinalysis to screen for illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.
Dispatcher
Dispatcher job in South Carolina
The Role
As a dispatcher you will play a pivotal role in the achievement of company metrics and revenue production. Our dispatchers are the bridge between our customers, field technicians and customer service department.
Key Sub Tasks
Maintain constant communication with field technicians, parts department and department managers.
Maximize all revenue opportunities by dispatching the right tech to the right call.
Make dispatching decisions based on technician's skills sets, KPI track records and lastly, geography.
Schedule parts installations and repairs.
Ensure the technicians follow the processes in place.
Keep a constant line of communication with the service manager in regards to the team's performance and areas of opportunity.
Ability to make quick decisions based on factual information.
Assist in fine-tuning our processes and improving the business by bringing new ideas to the table.
Join the on-call rotation.
Participate in training allowing you to grow and develop as a professional.
Competencies for Success
Develop a proven track record in customer service.
IT competent; good typist and proficient with phone systems.
Highly organized with exceptional follow-through abilities, ability to multi-task and self-motivate.
Strong verbal and written communications.
Ability to build trust and demonstrate empathy.
Personality that blends well with a fast-paced, goal-driven environment.
Competitive individual contributor who also loves to win as a team.
Highly motivated, flexible and great attitude on life.
Reports to the Customer Service Manager
Auto-ApplyFire Your Dispatcher! O/O's 88% to 92%
Dispatcher job in South Carolina
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in North Carolina (NC), South Carolina (SC), Kentucky (KY) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel program, and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license
- Minimum 2 years of experience
- 2005 or newer tractor
- Must not be leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
Dispatcher
Dispatcher job in North Charleston, SC
The Dispatcher at Marmic Fire & Safety is responsible for overseeing all scheduling and dispatch-related activities for a team of Technicians within a specific geography. The role includes implementation of operational best practices and Standard Operating Procedures relating to appointment creation and job scheduling. The Dispatcher will be expected to work directly with Customers to determine acceptable schedules for outstanding work, and assign Technicians appropriately according to their skills and territory.
Core Responsibilities
Scheduling Management:
* Ensure that Technicians are provided a full day of scheduled work according to their working hours.
* Leverage routing optimization tools provided to drive Technician productivity and reduce drive time between appointments.
* Communicate timely with customers regarding scheduling and rescheduling of appointments.
* Minimize missed appointments through load balancing and real time oversight of job completion throughout the day.
* Maximize Technician productivity by assigning additional work in real time as Technicians run ahead of schedule or additional capacity presents itself.
* Follow scheduled work through to completion including technician clock events and required paperwork.
Process Improvement:
* Continuously identify areas to reduce or eliminate rework.
* Actively participate in the process of standardizing and improving procedures and the use of existing and new toolsets as they are introduced.
* Adherence to the Marmic Standard Operating Procedures regarding the creation, scheduling, and dispatching of Service work.
Reporting and Analysis:
* Review KPI's throughout the monthly cycle and adjust personal activities to meet predetermined performance towards targets.
* Identify and report opportunities for improvements regarding Technician Productivity or Job Completions per Day.
Minimum Qualifications
* Associates Degree Preferred.
* 2+ years of experience in an scheduling/routing function or related operational role.
* Strong communication skills with demonstrated success working across teams in a matrixed organization.
* Ability to manage multiple commitments and time-sensitive priorities in a fast-paced environment.
* Sound judgment and exceptional problem-solving skills.
* Process-oriented mindset with a focus on continuous improvement.
Preferred Qualifications
* Experience with Fire Industry technologies and/or regulations.
* Experience working with commercial clients of varying levels.
* Experience working in a standardized operation with a focus on scalability and redundancy.
Benefits & Perks
Beyond competitive pay, you can receive other great perks. We offer the following featured benefits for full-time employees:
* Paid Weekly.
* Company paid training programs and on-the-job training.
* Tele-Health services if Healthcare coverage is elected.
* 401K plan with up to a 4% company match.
* Vision, Life, Dental, Accidental, Long-Term and Short-Term Disability.
* 19 days of PTO and Paid Holidays.
* All necessary tools and equipment to perform the job.
Who We Are
Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter. After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression MFS competes with the top fire protection companies in the country. But few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Dispatcher
Dispatcher job in Columbia, SC
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Handle all incoming phone calls and dispatch hot-shot request in a timely and orderly fashion in order to best meet the needs of our dealers in most efficient manner possible.
Job Components:
* Handle All incoming phone calls in a professional manner and dispatch hot-shot request in the most timely and orderly fashion. 25%
* Manage hot-shot drivers in a manner that will deliver the best and most efficient hot-shot service possible. 25%
* Wait on and handle all walk-in customers by providing each and every customer with courteous service and information to satisfy their battery need(s). 25%
* Handle and balance invoices generated. 15%
* Follow-up with largest customers weekly to ensure customer satisfaction and battery supply is adequate. 10%
Qualifications:
* Basic computer skills and ability to utilize the internet.
* Good knowledge of the geographical area.
* Strong communication skills and customer service skills.
* Ability to multi-task.
* Previous experience in telephone and dispatch operations is a plus.
Scope Data:
* Strong interaction with office personnel, Team Leader, General Manager and dealer personnel.
Work Environment:
* Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
* Specific vision abilities include close vision, depth perception and ability to adjust focus.
* Ability to lift and/or move 50+ lbs.
* May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyDispatcher
Dispatcher job in Columbia, SC
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Handle all incoming phone calls and dispatch hot-shot request in a timely and orderly fashion in order to best meet the needs of our dealers in most efficient manner possible.
Job Components:
Handle All incoming phone calls in a professional manner and dispatch hot-shot request in the most timely and orderly fashion. 25%
Manage hot-shot drivers in a manner that will deliver the best and most efficient hot-shot service possible. 25%
Wait on and handle all walk-in customers by providing each and every customer with courteous service and information to satisfy their battery need(s). 25%
Handle and balance invoices generated. 15%
Follow-up with largest customers weekly to ensure customer satisfaction and battery supply is adequate. 10%
Qualifications:
Basic computer skills and ability to utilize the internet.
Good knowledge of the geographical area.
Strong communication skills and customer service skills.
Ability to multi-task.
Previous experience in telephone and dispatch operations is a plus.
Scope Data:
Strong interaction with office personnel, Team Leader, General Manager and dealer personnel.
Work Environment:
Regularly required to use hands to grasp or handle, talk and hear, stand and walk.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Ability to lift and/or move 50+ lbs.
May be exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles, toxic or caustic chemicals.
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyTransportation Dispatcher
Dispatcher job in York, SC
Job Description York School District One Transportation Services TRANSPORTATION DISPATCHER Qualifications:
High school diploma or equivalent
Minimum of one year of experience in an office setting preferred
Two years of experience in public or student transportation preferred
Experience as a route planner or dispatcher preferred
Effective oral and written communication skills
Basic computer skills (routing software knowledge preferred);
Such alternatives to the above qualifications as the board may find appropriate and acceptable
Reports To: Transportation Supervisor Job Goal To assist in communications within the transportation department (i.e., bus drivers, district personnel and the public). Performance Responsibilities The specific duties will include, but are not limited to, the following activities:
Work under the direction of the district transportation supervisor;
Accept bus trouble calls, coordinate replacement buses and drivers, advise bus shop personnel on the type of problem and location of the bus;
Advise building officials and parents of route changes, bus changes, late arrivals and departures;
Receive and respond to phone calls from parents or the public concerning transportation by providing information or referring calls to appropriate staff members;
As necessary, make copies of route descriptions for substitute drivers and help them review the route on a map;
Communicate with drivers via the transportation communication system regarding routes, emergencies and student problems;
Follow established protocol for contacting state, district and emergency personnel in the event of a bus accident or other emergency situation.
Specific Job Requirements Minimum requirements include, but are not limited to:
Ability to work effectively under pressure;
Ability to make independent decisions;
Ability to maintain accurate records;
Ability to maintain confidentiality;
Ability to operate communications systems including the district's two-way communication system;
Ability to schedule and coordinate activities;
Ability to communicate and work effectively with school district personnel and school bus shop personnel;
Ability to effectively work with and direct bus drivers;
Ability to maintain cooperative and effective communication with administrators, students, parents, public and other department employees;
Ability to read and interpret road maps;
Knowledge of student transportation rules and regulations;
Knowledge of district, state and federal regulations, policies and requirements pertaining to driver training and student safety.
Terms of Employment: 210 days per school year; salary and work year to be established by the Board Paid on administrative support scale group 2 Evaluation: Performance of this job will be evaluated in accordance with provisions of the Board's policy on Evaluation of Support Service Personnel.
Law Enforcement Dispatcher (Re-announcement)
Dispatcher job in Charleston, SC
Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
* Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online **********************
Posting Details
POSTING INFORMATION
Internal Title Law Enforcement Dispatcher (Re-announcement) Position Type Classified Faculty / Non-Faculty / Administration Non-Faculty Pay Band 4 Level 4 Department Public Safety Job Purpose
Under general supervision, operates the base radio station for College of Charleston Public Safety and Fire and EMS as well as interagency radio systems with the Charleston County Consolidated Dispatch and directs officers promptly to emergency and other locations. Operates the Vision CAD (computer-aided dispatch), NCIC teletype, telephone & fire alarm systems operations and the Cougar Alert system maintains a dispatch log (computerized or written) of all activities for dispatched or received calls and for all events.
Minimum Requirements
A high school diploma. Entry-level work experience with voice communications systems or central switchboard operations. An associate degree in a technical communications discipline may be substituted for the required experience. Knowledge of FCC rules and regulations is a plus. Must be SLED / NCIC certified in teletype procedures or receive certification within six months of appointment. Previous dispatching experience in police environment is a plus. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Ability to work under stressful situations. Ability to identify problems & relevant issues, break situations down into components, understand relationships, come up with alternative solutions, and arrive at sound conclusions using a logical approach. Ability to prioritize and multi-task under stressful conditions is essential. Ability to successfully complete the mandated training requirement within six months. Proficient with using a computer key board. Must demonstrate a commitment to continuous quality improvement through participation, teamwork, collaboration, cooperation and service.
Additional Comments Regarding Position
Work involves shift work and some overtime. Schedule requires position to rotate through 12 hour shifts 7am to 7pm or 7pm to 7am, with Holidays and weekends required. The position may be subject to schedule changes for emergency situations to meet the needs of the College of Charleston. Comes in telephone contact on daily basis with faculty, staff, students, employees & visitors. Must have demonstrated customer service skills and verbal communication skills.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
* Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.
All applications must be submitted online **********************
Salary *$38,340 - $42,500 Posting Date 12/19/2025 Closing Date 02/06/2026 Benefits
* Insurance: Health/Dental/Vision
* Life Insurance
* Paid Leave: Sick/Annual/Parental
* Retirement
* Long Term Disability
* Paid Holidays
* Free CARTA Bus Service
* Employee Tuition Assistance Program (ETAP)
* Employee Assistance Program (EAP)
* Full Benefits Package - Click Here
Open Until Filled No Posting Number 2025120
Service Dispatcher
Dispatcher job in Hilton Head Island, SC
Job Description
EAC Heating & Air is looking for our next rockstar! We have been proudly serving the communities of Hilton Head Island, Bluffton, Okatie, and the surrounding areas for over 30 years. With years of industry experience under our belt, we're all about keeping things cool (or warm!) with top-tier HVAC products and services. Our dedication to excellence has earned us the prestigious Carrier's President's Award - 6 times! But what really fires us up? Delivering outstanding customer satisfaction backed by expert knowledge and a passion for superior service. When you choose to be on our team, you're a part of a team that truly cares!
We are currently seeking a highly motivated and professional Service Dispatcher to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong sense of self-motivation. The ability to multitask, remain flexible, and perform efficiently in a fast-paced environment is essential for success in this role.
Why Work for Us?
Family-Owned with Over 30 Years of Experience: As a locally owned business with more than three decades of service in the area, EAC Heating & Air offers a stable, supportive environment where you can grow professionally.
Outstanding Reputation: With a stellar reputation backed by 5-star Google reviews, you'll be part of a company that is trusted and highly regarded by its customers.
Consistent Year-Round Work: Enjoy the stability of consistent, year-round work, ensuring a reliable income and job security in a dynamic industry.
Career Development Opportunities: As a growing company, EAC Heating & Air provides excellent opportunities for career advancement, allowing you to develop and refine your skills as the business expands.
Positive Team Environment: Become part of a team that values strong relationships, where every member is friendly, supportive, and committed to creating a collaborative work culture built on mutual respect.
Position Summary: The service dispatcher is responsible for managing the daily schedules of service technicians, ensuring efficient dispatching as service calls are completed. This includes coordinating return trips with customers when parts are available and maintaining the on-call schedule for technicians. The role involves keeping the customer database up to date with accurate information and maintaining clear, concise communication with department managers, employees, and customers.
Work Schedule: Monday to Friday, 7:30 am to 5:00 pm with a 1-hour lunch break
Compensation: $23 - $26 per hour, based on experience, plus spiffs & benefits. On average our dispatchers are making $60,000+ yearly.
Our Benefits:
60% -70% company paid medical insurance for the employee
50% company-paid medical insurance for the dependents
50% company-paid dental and vision insurance
Company-paid short & long-term disability insurance
Company-paid life insurance
6 paid holidays
Starting at 5 paid vacation days after 1 year of employment
IRA with 3% company match
Qualifications:
HS diploma, GED, or equivalent
Minimum a year of dispatching experience in the service industry
5+ years of customer service or dispatching experience
Advanced customer service skills
Strong attention to detail & ability to prioritize
Strong multitasking & problem-solving skills
Clear & professional communication
Geographical knowledge of service area or map reading skills
Knowledge of the HVAC industry is recommended but not required
Intermediate computer skills (proficiency with MS Word, Excel, Outlook)
Experience with Service Titan software is a plus
2nd Shift Dispatcher / Dock Coordinator
Dispatcher job in Greer, SC
Company Description: NX Automotive Logistics (NXAL) Operations Departments functions within a dynamic warehouse or manufacturing environment, where associates may encounter moderate levels of dust, dirt, and odors generated by packaging materials and propane-powered forklifts. Additionally, ambient noise from production equipment is a common aspect of the workplace. Temperature conditions fluctuate throughout the year. Associates are frequently required to operate computers, scanners, read, write, and engage in direct communication-both in person and through various digital and telecommunication platforms. NX Automotive Logistics USA, Inc. is looking for Dispatcher to join our warehouse team!
As a condition of employment with NX Automotive Logistics USA, Inc., any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation.
Roles/Responsibilities:
Schedule and coordinate trailer movements (inbound/outbound) between different departments using system tools and radio communication.
Assign (Bordero's) to loaders depending on the trailer's due time.
Complete loaded trailers in SAP. Change trailer status and identify what type of trailer is needed for future scheduled loads.
Monitor and update trailer status logs, including empty trailer tracking, LCX trailer tracking sheet and outbound trailer assignments.
Communicate effectively via radio and email with yard drivers and internal departments to ensure timely trailer dispatch and positioning.
Assign trailer movements to yard switchers and verify empty trailer availability in the yard.
Identify full trailers and schedule moves in SAP accordingly.
Manage documentation and system entries, including Premium Carrier Authorizations (PTAs), sales orders, and shipment details.
Receive and dispatch drivers picking up loaded Outbound trailers.
Print and validate Bills of Lading (BOLs), apply compliance stamps, and ensure accurate departure time recording.
Verify emails, manage paperwork, scan and send carrier BOL's “Bill of Ladings”, maintain freight information and perform research as required.
Monitor Outbound loading progress and support escalating issues related to trailer completing, available trailers, etc.
Support different departments coordination for trailer moves related to CFS (Container Freight Station), or dunnage to another location.
Communicate with management, associates, carriers, and customers to ensure smooth dock and dispatch operations.
Perform all known functions necessary to meet customer requirements and avoid KPI Impacts.
Follow all company policies, work instructions, and safety procedures.
Assist in other departmental tasks as required and accommodate flexible work hours to meet operational needs.
This position will require transferring within different locations (Inbound/Outbound).
Qualifications:
Previous dispatcher experience, preferable.
Possess knowledge of warehousing and transportation functions.
Must have timely and effective communication skills to communicate with management, associates, drivers/carriers, and customers.
Microsoft Office proficient, intermediate computer skills. Knowledge of SAP and YSP “Yard Management System” is preferable.
Demonstrate strong problem-solving skills and verbal/written communication skills.
Reliable and dependable.
Flexible to perform other job functions. Work additional hours, if necessary, to complete daily tasks and meet customer/business needs and demands.
Intermodal Dispatcher - Middle Bay
Dispatcher job in Charleston, SC
Middle Bay Transportation is looking for an Intermodal Dispatcher for our Charleston, South Carolina terminal. If you're interested in working with the industry's leader and have a commitment to success through safety, personal empowerment and collaboration, this is the place for you.
Purpose and Scope:
Work with terminal team to provide service to customers from the initial orders to the completion of the deliveries.
Responsibilities / Essential Functions:
-Coordinate and schedule loads.
-Communicate daily with drivers on schedules for pick-ups and deliveries.
-Prioritize loads for the most efficient and cost effective solution for customers.
-Track shipments for customers.
-Resolve issues with pick-ups and deliveries.
-Inform and stay in constant communication with Customer Service Rep to resolve issues that may arise.
-Perform other duties as assigned including back-up for other employees.
Qualifications:
-Prior intermodal dispatch experience required.
-Strong decision making and prioritizing skills required.
-Ability to handle multiple tasks and work with minimal supervision in a fast-paced environment.
-Must have good interpersonal and communication skills for interacting with internal employees / drivers and external customers.
Working Conditions:
Terminal/Office environment; extended working hours may be occasionally necessary.
View all jobs at this company
Dispatcher
Dispatcher job in Summerville, SC
At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.
ABOUT THE JOB:
The Dispatcher will own all aspects of the transactional logistics schedule and office responsibilities for their assigned territory including supervised personnel. They will be a key decision maker in determining which transportation means (in-house or vendor partners), is optimal for both cost and time efficiency for delivery, return, installation, service, removal or relocation of units. This position will have direct impact on key performance metrics such as on-time delivery, customer satisfaction, office management and team planning. A successful Dispatcher will adhere to WS safety policies, relevant state and regional laws and regulations. The Dispatcher will maintain excellent service standards, respond efficiently to customer inquiries, strive for high customer satisfaction and excel in WS Core Values of Collaboration, Empowerment, Excellence, and Innovation.
WHAT YOU'LL BE DOING:
Environment, Health & Safety
* Conducts business in compliance with all Environmental Health & Safety Policies.
* Conducts periodic safety meetings as well as updating safety documents and logs.
* Manages employee health and safety through creating a safe workplace with Safety Save, training and observations, and regularly scheduled assessments.
* Ensures operating standards are conducted; supported by robust training and communication actions
* Supervisory Responsibilities
* Provides direct and indirect managerial oversight by assigning tasks, daily assignments and other daily duties to include, as applicable:
Drivers
Field Service Techs
Set Up Crews
Transportation Coordinators
Branch Coordinator
* This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
* This role owns DOT compliance within an assigned territory
Fleet & Efficient Use of Resources
* Sets daily/weekly/monthly priorities for the team
* Schedule and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets and achievement of delivery & installation profit margin
* Schedules and assigns services and maintenance calls supporting customers on rent
* Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
* Load level volume with end to end customer communication
* Create and receive purchase orders for all transport vendors; arrange for permits, and set up pilot cars and escorts where required for delivery, return, and relocation of unit
* Coordinate employees, or vendors and contractors for timely completion of complex installation and removal
* Monitors digital tracking to update customer orders, delivery schedules, and communicate with customers, WS employees & vendors
* Ensures Drivers collect appropriate documentation and signatures related to delivery/pick-up of units
* Ensure drivers document damages at retrieval and return
* Monitors and documents DVIR and preventative maintenance files
* Ensures all daily/weekly/monthly paperwork is completed, recorded and filed
* The ability to tracks drivers / venders through digital applications for on time excellence
* Works to schedule deliveries/pick-ups outside of current dispatch schedule as appropriate
* Assists Drivers in change of schedule or route issues, when necessary
* Communicates with customers to assist in scheduling daily/weekly/month activities
* Confirm site readiness, delivery access and permitting
* Define and maintain office/administrative procedures. Act as local coordinator and/or point of contact for branch activities such as time keeping/payroll, accounts payable/receivable, purchase orders, filing, and reception duties
* May manage one or more Branch Administrative employees
* Review Drivecam coaching opportunities and take action as necessary
* Conducts performance discussions and training
* Other duties as assigned
EDUCATION AND QUALIFICATIONS:
* High school diploma, GED, or 3 years of applicable experience
* 2 years work experience
* 2 years experience managing one or more employees
* OR 1 year of experience with WillScot
* MS Office/Excel/Word/Outlook experience
* Experience working directly with customers by phone and email
* Strong customer service orientation, active listening, excellent oral/written communication
* Ability follow direction and meet deadlines in a fast-paced environment
* Experience applying creativity to problem-solving
* Build sustainable relationships and trust with vendors through open, proactive communication
* Ability to effectively manage multiple, changing priorities in a fast-paced environment
Preferred Requirements:
* 3 years logistic experience
* Scheduling, route planning and optimization
* Familiarity with CRM system or other contact management platform
* Salesforce experience
* Familiarity with DOT compliance and vehicle telematics
* Hours of Service regulations, Electronic Logging Devices, permitting, etc.
* Experience working with outside vendors, including pricing and schedule negotiations
Personal Characteristics
* Lead by example through living our values:
* Dedicated to Health & Safety
* Committed to Inclusion & Diversity
* Driven to Excellence
* Trustworthy & Reliable
* Devoted to Our Customers
* Community Focused
This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.
Service Dispatcher
Dispatcher job in Columbia, SC
Job Description
Blythewood Heating & Air, your reliable HVAC partner in Greater Columbia, SC, is seeking a Dispatcher to join our team. As a family-owned business, we pride ourselves on providing top-tier customer service to both residential and commercial clients.
Schedule: Monday - Friday, 8:00 am to 5:00 pm
Pay Range: $15.00 to $20.00 an hour, depending on experience
Responsibilities:
Schedule and dispatch service technicians for HVAC repair and installation jobs.
Communicate with customers to confirm appointments and provide status updates.
Monitor service requests and coordinate logistics to ensure timely responses.
Maintain accurate records of jobs, equipment, and client information.
Qualifications:
Experience in dispatching, preferably in the HVAC or service industry.
Strong organizational skills and attention to detail.
Excellent communication and customer service skills.
Ability to multitask and manage time effectively.
Police-Dispatcher
Dispatcher job in Simpsonville, SC
Receive emergency and non-emergency calls and record significant information.
Address problems and requests by transmitting information or providing solutions.
Prioritize calls according to urgency and importance.
Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations.
Enter data in computer system and maintain logs and records of calls, activities and other information.
Performs other duties as assigned.
Transportation Dispatcher 1st Shift
Dispatcher job in Columbia, SC
1st Shift: Thursday through Monday 8:00AM - 5:00PM This Transportation Dispatcher has a high degree of professionalism, attention to detail and accuracy, excellent computer and data entry skills, as well strong problem-solving and follow-through skills. They will also be a main point of contact for OTR drivers during night shift. Assure all routes depart and arrive to customers on time. Assist drivers with over the road break down issues or with telematics communication issues. Assure all route data is correct and up to date within Paragon. Duties may include using telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Job Responsibilities:
* Be a main point of contact for over the road drivers.
* Assure all routes depart and arrive to customers on time.
* Keeps open communication channels with drivers by answering questions and explaining McEntire policies and procedures.
* Assist drivers when they have issues with tablets or issues within XRS
* Update Order Fill data
* Update Transportation Management System
* Track drivers both inbound and outbound
* Update Paragon and XRS departure/arrival data
* Scheduling backhauls for our company
* Maintaining a good relationship with our customers
* Perform other related duties as needed (and as qualified)
Minimum Qualifications:
* High school diploma or equivalent
* Background in Transportation or Logistics or Supply Chain (preferred)
* Strong organizational skills
* Highly proficient in Microsoft Office applications, mainly Excel
* Knowledge of Paragon or a transportation system (preferred)
* Knowledge of DOT regulations
Other Information:
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed, as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Automotive Dealership Service Dispatcher
Dispatcher job in Columbia, SC
Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Service Dispatcher to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success.
We offer:
$60,000-$80,000.00 per year
Relocation assistance possible for the right candidate
Medical, Dental and Vision Insurance
$25K employer paid life insurance
Disability Insurance
401(k) retirement plan with employer match
Employee Assistance Program
Employee Assistance Fund
Flexible Scheduling
Corporate Chaplain
Paid Vacation and Personal Leave
Paid Holidays
Christmas Bonus
Career advancement opportunities
A positive and professional work environment
Responsibilities - Production Manager:
Implements and maintains an effective dispatch system.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Requirements
Requirements - Production Manager:
Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Resume must be uploaded for immediate consideration.
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass background test and drug screening prior to employment!
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Waldrop Mechanical Services - Dispatcher
Dispatcher job in Greer, SC
Job DescriptionDescription:
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements:
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
Waldrop Mechanical Services - Dispatcher
Dispatcher job in Greer, SC
Full-time Description
Monitor and respond to voicemail messages and incoming calls promptly
Dispatch technicians to service calls based on availability, location and priority
Answer phones courteously and professionally, providing assurance to customers that their issue is a priority
Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route
Ensure all calls are addressed from the dispatch list by the end of each business day
Prepare and organize next-day service calls and printed call slips
Schedule service agreement visits according to contract timelines and customer availability
Maintain and update customer contract information in the system
Track and log technician hours, including work time, vacation and personal time
Assist with preparation of monthly and quarterly reports and customer communications
Perform additional administrative and dispatch-related duties as assigned by management
Requirements
High school diploma or GED required
Excellent verbal and written communication skills
Strong multitasking and organizational abilities
Professional demeanor with a customer-first mindset
Proficient in Microsoft Office and capable of learning internal systems
Punctual and reliable attendance in accordance with company policy
Experienced Service Dispatcher
Dispatcher job in Columbia, SC
Job Description
Job Title: Service Dispatcher - Ford
Job Type: Full-time
Classic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations.
Key Responsibilities:
Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals.
Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process.
Maintain a Clean Shop Environment: Ensure that the shop is well-maintained, organized, and meets safety standards.
Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians.
Collaborate with Team Members: Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently.
Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality.
Foster a Positive Work Environment: Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop.
Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department.
Qualifications:
Minimum 5 years of service experience in an automotive service department, with at least 2 years in a leadership or supervisory role.
Proven ability to lead a team and manage day-to-day operations in a fast-paced environment.
Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
Exceptional people skills with the ability to motivate and communicate with a diverse team.
Ability to train and mentor technicians, helping them grow and stay current with industry advancements.
A proactive, self-motivated individual with a hands-on approach to problem-solving.
Experience working in an automotive service environment, preferably with Ford vehicles.
Strong attention to detail and commitment to delivering high-quality service.
What We Offer:
Competitive Salary with excellent income earning potential.
Production Bonuses to reward your hard work and success.
Comprehensive Benefits package, including 401K, Dental, and Medical insurance.
Paid Vacation and Paid Training opportunities.
A Positive Work Environment with an experienced, motivated team.
Opportunities for Advancement within Mills Automotive Group, one of the largest automotive networks with 37 stores.
About Us:
Classic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency.
How to Apply:
If you're an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email/website] or apply directly through our website.
This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!