Dispatcher
Dispatcher job in Mount Vernon, NY
First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.
At First Student, we are proud to offer:
$20.00/hr
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment
Dispatcher Responsibilities:
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations, billing, or driver payroll
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
Dispatcher Experience and Skills Required:
3-5 years experience
High school diploma or equivalent
Basic knowledge of radio dispatch equipment
Excellent communication and customer service skills
Ability to deliver under time constraints and deadlines
Previous terminal operations, dispatch, or driver experience
Computer literate
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.
Apply today to join our team!
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
Auto-ApplyDispatcher
Dispatcher job in Shelton, CT
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.
Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business.
Essential Job Summary:
Highlights:
Monday-Friday Early morning Full-time shift
$65,000.00 to $75,000.00 per year
5+ years dispatching experience.
Experience working with Routeware, Tower and/or Transman a plus.
Job Highlights
Interstate Waste Services is looking for an industry experienced Dispatcher in the Transportation field for our Shelton, CT faciltiy. The Dispatcher will utilize our fleet management software and other operating applications to monitor volumes at each Transfer Station and progress of each Driver. The Lead Dispatcher will notify Drivers of their scheduled routes, and make real-time routing change as needed. The Lead Dispatcher must keep an open line of communication with each Transfer Station Manager as well as the Rail Fleet Manager. The Lead Dispatcher is also responsible for promoting and monitoring employee safety and take proactive steps to identify, evaluate and remove safety hazards.
This is a new role, and the successful candidate must have experience managing both themselves and others. The Lead Dispatcher is a self-directed role, and will be responsible for establishing and documenting procedures for live dispatching.
Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
Additional Responsibilities
Establish and maintain a positive relationship with all Drivers as well as other colleagues as our depots and transfer stations.
Ensure Drivers and trucks are being utilized to their full potential.
Manage daily truck activity to ensure driver productivity is commensurate with hours worked.
Set up crew sheets and notify all employees of their schedules.
Continuously monitor hours worked and ensure DOT compliance for Drivers.
Continuously monitor Driver performance and provide coaching as well as discipline as necessary.
Ensure compliance with safety policies and protocols as well as federal, state and local regulations.
Perform routine inspections on the trucks and equipment to ensure proper care and routine maintenance.
Review Driver requests for container switches or repairs, and enter service tickets into the company database.
Ensure any and all accidents and injuries are thoroughly documented and distribute reports to the Safety and Risk teams for follow up.
Prepare and Deliver Regular Reports to Senior Management.
Requirements and Qualifications:
Required experiences & skills
5+ years of Dispatching experience.
1+ years of
live dispatching
Excellent written and verbal communication skills.
Demonstrated ability to work independently.
Demonstrated commitment to workplace safety.
Knowledge of applicable traffic, transportation, and other laws and regulations.
Intermediate to excellent computer skills, including Microsoft Excel.
Preferred experiences & skills
Fluency in Spanish
Completion of relevant undergraduate degree or certificate program
Experience from the sanitation industry
Experience working with Routeware, Tower and/or Transman
Additional Information
Career opportunities
We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff, started their careers as Helpers, Drivers, or Dispatchers. We are an Equal Opportunity Employer: Minority/Female/Disability/Veteran
Salary and benefits
Interstate Waste Services is committed to providing a world class work place to all employees. Each eligible employee receives a competitive total compensation package including, competitive pay, 401k benefits with company match, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Time Off and Holidays.
IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Salary Range Minimum USD $65,000.00/Yr. Salary Range Maximum USD $75,000.00/Yr.
Auto-ApplyAmbulance Dispatcher - PRN
Dispatcher job in Danbury, CT
at WCHN Affiliates
Provides communication and administrative support between hospital and internal/external customers for the patient conveyance area by using interventional and critical thinking skills. Ensures continuous and effective service of the patient conveyance system. In general terms, is the first point of contact for internal and external customers.
Responsibilities:
1. Receives incoming calls from customers; prioritizes, dispatches and follows up to completion.
2. Evaluates all potential problems and situations from incoming phone calls or from the monitoring of all computer-aided dispatch management systems and other related communication mediums.
3. Provides clerical support to the EMS administration i.e. schedules meetings, reports and tracks incident reports, employee absences, assist with shift coverages.
4. Maintains situational awareness and notifies EMS administration of specific and evolving situations in the community (high impact events)
5. Contributes to continuous performance improvement activities.
6. Fulfills all compliance responsibilities related to the position.
7. Answer all incoming telephone calls and route calls promptly as appropriate within the service.
8. Maintain two-way radio communication with all field staff, operate the computer aided dispatch (CAD) equipment
9. Book, document all emergent and non-emergent requests for service.
10. Relay requests for service to appropriate resources.
11. Track and strategically deploy all transportation resources with CAD, maintain equipment within the communications center
12. May participate in orientation of new employees.
13. Recommends change and provides feedback to supervisory staff to ensure smooth operation of the system.
14. Maintains communications center in neat condition.
15. Maintain an ample amount of the appropriate paper work copies from the master book needed for ambulance and wheelchair calls.
16. Contact all facilities for the next day to verify scheduled trips. This verification is to include the location of pick up, drop off location, wheelchair needed, bariatric etc.
17. Fulfills all compliance responsibilities related to the position.
18. Performs other duties as assigned.
Other Information:
High School graduate, or equivalent, with a minimum of 6 months as a dispatcher in a relevant field. (EMS /Clinical background is preferred).
Tech-savvy with knowledge of computer aided dispatch software (CAD). Advanced data entry skills. Knowledge of procedures and guidelines for emergency situations. Proficient in English 9 oral and written). Outstanding organizational and multitasking abilities. Active listener with excellent communication skills. Sound judgment and critical thinking.
Emergency Medical Technician training and certification.
Working Conditions:
Manual: Little or no manual skills/motor coord & finger dexterity
Occupational: Little or no potential for occupational risk
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Physical Environment: Generally pleasant working conditions
Company: WCHN Affiliates
Org Unit: 650
Department: Nuvance Health Ambulance
Exempt: No
Salary Range: $18.97 - $35.21 Hourly
Auto-ApplyDispatcher
Dispatcher job in Huntington Station, NY
Huntington Coach LLC Dispatchers are responsible for communicating route information to their drivers and ensuring they have the resources necessary to succeed at their tours of duty. Their main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units' routes to prioritize and organize their schedules.
Responsibility Profile:
* Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
* Relay information such as work orders or other messages to and from drivers and driving assistants.
* Use telephones, two-way radios or text messages to contact employees.
* Speak with supervisors or customers to resolve problems, requests for services or equipment.
* Prepare daily work such as schedules.
* Prepare work orders for crew or receiving work orders from work crews.
* Facilitate communications within company assigned territories.
* Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
* Perform other duties as assigned.
Qualifications
* One (1) year of transportation experience.
* High School diploma.
Starting Hourly Rate: $28.85
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Huntington Coach began its operations in 1927 by transporting workers to local factories during World War II. In 1956, Huntington Coach changed owners and shifted into school transportation, serving Long Island communities with an inaugural fleet of 100 vehicles. Since then, Huntington has grown and expanded to make a name for itself as a leader in the industry, providing services to 12 school districts in Long Island, with over 900 vehicles in its current fleet.
Auto-ApplyDispatcher
Dispatcher job in Mineola, NY
SOCOTEC is a provider of niche consulting services within the architecture, engineering and construction industries focusing on high-performance buildings and specialty structures. Through an integrated, holistic approach, our professionals provide solutions for building envelope, energy efficiency, sustainability, code advisory and construction advisory projects.
SOCOTEC's combination of expertise, experience and methods are increasingly recognized as best-in-class fueling significant growth.
Future Tech Consultants of NY (FTC), a SOCOTEC Company, located in Mineola, NY is a Comprehensive Engineering, Inspection and Testing Company that has earned a highly regarded reputation for professionalism and reliability in the construction industry. FTC is owned and operated by Professional Engineers with over 50 years of inspection and testing experience. In business since 1994, we offer an impressive benefits and compensation package.
SOCOTEC is proud to announce that it has been officially certified as a Great Place to Work by the renowned global authority on workplace culture, Great Place to Work .
Job Description
We are currently seeking a Dispatcher/Scheduler with or without experience in Inspection scheduling to conduct the deployment and routing of 50+ field inspectors daily. The ideal candidate must be self-motivated, energetic, and responsible. Opportunities to advance for those with an ambition to do so and are eager to learn.
Work with the Dispatch Team to ensure compliance of work instructions to the field employees in order to provide an efficient and productive work environment,
Provide optimum customer service to clients and accurate records of job status updates.
This position is responsible for directing/scheduling field inspectors as well as daily communication with our clients.
Dispatch work orders and details to inspectors daily thru phone call and email
Provide updates and follow up on jobs for numerous construction projects
Monitoring inspectors, handling paperwork, entering correct information into the system
Qualifications
Proficient in MS Office/computer literate
Ability to work in a fast-paced environment
Must be customer focused and team orientated
Proactive, self-starter, problem solver
Ability to work with clients, operational staff, field and management
Strong interpersonal skills
Ability to handle multiple tasks concurrently
Ability to prioritize while keeping an eye on detail
Exceptional organizational skills
Knowledge of NYC and the 5 boroughs a MUST
Additional Information
For more information, please visit **************
Your information will be kept confidential according to EEO guidelines.
Salary Range: $50K-60K
SOCOTEC is an Equal Opportunity Employer.
Assistant Intermodal Dispatcher
Dispatcher job in Valley Cottage, NY
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
O.T. Delivery Systems Inc. is a Transportation/Warehousing service company servicing the tri-state area and beyond. We currently have an immediate full time opening for an Assistant Dispatcher.
If you are self-motivated, highly organized and have superb interpersonal skills along with a high focus to detail, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? If so, this is the place for you.
Primary Responsibilities
Routing/Tracking and assisting drivers with daily operations
Intermodal tracking of containers and shipments status on the port of NY/NJ
entering all orders into system (Profit Tools)
Regular office tasks
Customer services and updating customers with daily shipment details
Phone/Customer Service
Position Requirements
2+ year(s) of office, dispatch experience, and customer service management experience
Solid organization and planning capabilities, strong attention to detail
Transportation/dispatch knowledge a huge plus
Outstanding written and verbal communication skills, grammar, and a consistently courteous and professional tone of voice at all times
Very self-motivated and goal-oriented with ability to multi-task
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
Ability to learn new software and proprietary software (Profit Tools)
College degree desirable
HVAC Dispatcher
Dispatcher job in Bedford Hills, NY
Job Description
Join a Top-Rated HVAC, Electrical & Plumbing Team!
Are you the kind of person who thrives on keeping things running smoothly, solving problems on the fly, and being the go-to support for a fast-paced team? If you're organized, customer-focused, and love a good scheduling puzzle, we want to hear from you!
We're looking for a Dispatcher to join one of the highest-rated HVAC & Plumbing companies in the area. In this role, you'll be the communication hub for our Mount Vernon dispatch office-keeping service schedules on track, supporting technicians, ensuring customers receive timely, exceptional service.
What You'll Do:
Maintain daily schedules and dispatch service jobs efficiently
Pre-call customers and manage dispatch board activity
Monitor and resolve open service tickets
Coordinate with service managers and technicians to address field issues
Maintain up-to-date customer records and documentation
Deliver top-notch customer service via phone and digital communications
What You Bring:
3 years of experience in dispatching (HVAC/Plumbing industry a plus!)
Strong communication and phone skills with active listening
Ability to multitask, prioritize, and stay organized under pressure
Familiarity with ServiceTitan or similar CRM systems preferred
Extensive experience with Microsoft programs including Word & Excel
A customer-first mindset and a collaborative attitude
Compensation & Perks:
$24-$28/hour
Paid Weekly On Friday
Year-round work (no slow season!)
Medical, dental, and vision insurance
HSA with company contribution
Life insurance (up to $300,000 available; $100,000 guaranteed)
Short- and long-term disability
Critical illness & accident insurance
401(k) with 4% company match
Paid holidays and PTO
Generous employee discounts
Ongoing training and growth opportunities-we love to promote from within!
Employee referral program
Team-oriented culture with community events throughout the year
If you're ready to be part of a high-performing, customer-focused team that takes pride in delivering quality service, apply now!
Dispatcher
Dispatcher job in Norwalk, CT
Job Description
Come join one of the fastest growing home services companies in the US!
Astacio Plumbing, HVAC, and Electrical is an industry leading home services contractor located in Norwalk, CT. Our success has been driven by hiring people who share our core company values of integrity, honesty, and quality, and providing them with opportunities for grow and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a detail-oriented Dispatcher with a track record of providing exceptional customer service to join our team!
Come grow with us!
In exchange for your skillset and commitment, we offer:- 401(k) with Company Match- High-quality, Affordable Medical, Dental, and Vision Insurance- Health Savings Account with company contributions- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance- Paid Holidays- Paid Time Off (PTO)- Parental Leave- Tuition reimbursement- Special deals/Discounts on a variety of services and entertainment- Family & friends discounts on services- Yearly Performance Reviews
DispatcherWe are a team of home service experts who go the extra mile to ensure peak performance for your home's plumbing, heating and air conditioning and electrical systems.Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home service business and its customers?Then we want to talk to you.The Dispatcher will work in the Norwalk, CT office with the other Dispatchers and Customer Service Reps. The Dispatcher will handle the day-to-day interactions with the customers and will be a valued player in support of the company's growth.The Dispatcher is responsible for coordinating and scheduling a team of field service technicians in a fast-paced service organization in the HVAC industry. The position is responsible for maintaining an organized daily workflow, working with company resources to respond to customer requests, and ensuring that company revenue goals are achieved.
Responsibilities include the following:Daily scheduling of field service technicians Direct interaction with customers in need of service Answer in-bound calls Make outbound calls to schedule service and solicit customers for future business Dispatch technicians to jobs Helping team members with side tasks Maintain customer database Provide BEST IN CLASS customer service This position is a great opportunity for someone with an interest in operations, customer service, or a future in management.
Candidates must also have the following:1 - 5 years of customer service experience Desire to achieve goals, both personal and professional Hard work ethic and willingness to work OT when necessary Strong team mentality Experience in a customer service role where the phrase “customer first” was practiced daily Experience with Service Titan system is a bonus
Benefits include:Competitive salary with future bonus opportunities Medical, Vision and Dental InsurancePaid vacation and holidays 401K with employer match Short-term and Long-term disability Life InsuranceJob Type: Full-time Job Type: Full-time Salary: $26-$28 per hour
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Service Dispatcher
Dispatcher job in Syosset, NY
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries.
As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients' needs. Learn more at **************
Pavion and our family of companies are seeking a talented and motivated Service Dispatcher to join our fire business unit.
Primary Responsibilities:
Plan technicians' routes for service calls based on availability, skill, and geographical location
Assisting service department in daily operations
Familiarity with New York City, Long Island and Westchester
Provide information to technicians relevant to their calls.
Contact Customers prior to service call to confirm appointment
Other various duties asked of management
Basic Qualifications:
High School Diploma or GED
2+ Years' experience as a Dispatcher
Basic computer skills
Preferred Qualifications:
2+ Years' experience as a Dispatcher within the Alarm Industry
Knowledge of Fire, Security, CCTV, and Card access
Ability to communicate and handle customer service issues independently and resolve them in a timely and professional manner
Excellent organizational, customer service, and time management skills
Salary: $25 - $30/hr depending on experience
Disclaimer:
This should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this at any time. The job description is not be construed as a contract for employment.
Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Automotive Dispatcher
Dispatcher job in Greenwich, CT
Mercedes Benz of Greenwich, a Penske Automotive Group dealership, is looking for an experienced Automotive Dispatcher to join our team and help create an efficient flow of traffic through our service department.
JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs at a fair cost to the customer.
WHAT WE HAVE TO OFFER
Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
Proudly named to Glassdoor's Best Places to Work.
Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
Genuine interest in providing an exceptional customer experience.
Friendliness, enthusiasm, and reliability with a positive "team-player" attitude.
Excellent communication, interpersonal, and organizational skills.
Strong work ethic with the ability to work in a fast-paced, results-driven environment.
Exceptional attention to detail.
Self-starter with the confidence to work independently to complete assigned tasks.
APPLY WITH US, WE'RE HIRING IMMEDIATELY!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Dispatcher
Dispatcher job in Bronxville, NY
WE Business Management, Inc.
Responsibility Profile:
Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
Relay information such as work orders or other messages to and from drivers and driving assistants.
Use telephones, two-way radios or text messages to contact employees.
Speak with supervisors or customers to resolve problems, requests for services or equipment.
Prepare daily work such as schedules.
Prepare work orders for crew or receiving work orders from work crews.
Facilitate communications within company assigned territories.
Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Perform other duties as assigned.
Qualifications
One (1) year of transportation experience.
High School diploma.
Starting Rate: $25.00 per hour
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.
A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.
Auto-ApplyHVAC Dispatcher
Dispatcher job in Mineola, NY
Job Description
Based in Mineola NY
This is a full-time permanent position with an excellent benefit package and end of year bonus
Salary Range: $ 70,000K - $ 80,000K/yr DOE
Key Responsibilities:
Coordinate and Dispatch Technicians
Customer Interaction
Quoting jobs
Record Keeping
Routing and Scheduling
Problem Resolution
Communication
Reporting
Job Requirements:
Education: High school diploma or GED.
Experience: Previous experience in a dispatching role or customer service in the HVAC environment.
Skills: Strong interpersonal and communication skills, ability to handle multiple phone lines, strong organizational skills, and basic computer proficiency.
Must be self-directed and display strong initiative to complete goals
PC skills: working knowledge Outlook, Word, and Excel.
Attributes: Customer-oriented, able to remain calm and composed in emergency situations, and familiar with HVAC terminology and operations.
Work Environment:
Office-based role with frequent phone and computer use.
Click on this link to learn more about the Crete team!
****************************
Benefits
Highly competitive base salary.
Generous company contribution for the employee, including spouse and dependents for Medical, Dental, Vision, Life insurance and Long-term disability insurance.
Paid Vacation, Paid Holidays, and Sick Time.
Reimbursement of expenses including automobile and mobile phone.
401K plan
Crete United is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. Women and minorities are encouraged to apply.
DISPATCHER / SCHEDULER
Dispatcher job in East Northport, NY
Job Description
SCHEDULE APPOINTMENTS FOR UP TO 7 TECHNICIANS SCHEDULING, CALLING AND CONFIRMING WITH CUSTOMERS ANSWERING PHONES EMPLOYEE NEEDS TO BE: POLITE ORGANIZED BE ABLE TO SIT AND INPUT INFORMATION IN THE COMPUTER
Dispatcher
Dispatcher job in Islandia, NY
Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pick-up and delivery while providing excellent service to customers.
Outbound calls to pick-up locations.
Dispatch sub-haulers for vehicle pick-up and delivery within company timelines.
Ensure sub-haulers meet company requirements prior to dispatching.
Outbound calls to sellers.
Solicit business.
Utilize cost effective vendors to meet company budget objectives.
Educate sub-haulers on company policies and procedures.
Maintain and archive documents.
Answer phone calls.
Collect payments on member deliveries.
Comply with Safety and enforce regulations.
Print checks.
Monitor incoming documents on the fax machine.
Print reports as needed.
Manage vendor relationships.
Performs other duties as assigned.
Required Skills & Experience:
Two years dispatch experience.
One year customer service skills experience.
High School Diploma or GED preferred.
Excellent customer service skills and attitude.
Excellent Communication Skills --verbal and written.
Excellent organizational skills.
Excellent time management skills.
Typing speed 45 words per minute.
Basic Ten key proficiency.
Basic Math skills.
Computer proficiency (MS Suite experience).
Ability to operate office equipment.
Multi- tasking.
Ability to work in fast paced/diverse environment.
Strong attention to detail.
Know geographical area as well as ability to read maps.
Work with minimal supervision.
Occasional Overtime as needed.
Bilingual Skill a plus.
Pay: $22.07 - $24.86/ HR
Benefits Summary:
· Medical/Dental/Vision
· 401k plus a company match
· ESPP - Employee Stock Purchase Plan
· EAP - Employee Assistance Program (no cost to you)
· Vacation & Sick pay
· Paid Company Holidays
· Life and AD&D Insurance
· Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-verify Participation
Right to Work
Auto-ApplyDispatcher - SEASONAL
Dispatcher job in Islandia, NY
DISPATCHER
Shifts/Schedules
Schedule Details
Monday-Saturday 9AM-5:30PM
Text DELIVER to 88300 to apply or check out more jobs at
www.workat GEODIS.com
!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power
A Better Way to Deliver
for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
Get Good Money - Fair pay and some jobs come with bonus opportunities.
Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
Get Paid Early - Payday as early as you want. Access your earnings on demand.
Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
Have FUN - Work with fun, supportive people just like you!
Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!
*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
Logs all orders booked and all work performed onto dispatch sheet
Dispatches all runs in a timely manner to ensure deliveries are made as scheduled
Moves loaded and empty containers to and from the rail in order to meet pre-scheduled cut-off times for export loads and to prevent storage charges for inbound loads and empties
Maintains an accurate inventory of equipment
Provides customers with accurate and timely information regarding activity and equipment inventories
Assists in billing by writing up cover sheets and matching with work orders or delivery orders
Assists Terminal Manager in all phases of managing the operation
Compiles list of available vehicles
Assigns vehicles according to factors such as length and purpose of trip, freight requirements, and preference of user
Issues keys, record sheets, credentials, and equipment to drivers
Records time of departure, destination, cargo, and expected time of return
Investigates overdue vehicles
Directs activities of drivers by two-way radio
Tracks in-transit shipments
Confers with customers to expedite or locate missing, misrouted, delayed, or damaged merchandise
Maintains record of mileage, fuel used, repairs made, and other expenses
Establishes service or delivery routes
Other duties as required and assigned
Requirements:
Minimum 6 months related experience and/or training
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual
Ability to write routine reports and correspondence
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit
www.workat GEODIS.com
to learn more.
Call Center Customer Service / Dispatcher
Dispatcher job in New Hyde Park, NY
LOGISTICS COORDINATOR / CALL CENTER CUSTOMER SERVICE/ DISPATCHER
We are seeking a Call Center Customer Service / Dispatcher for our fast-paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.
Key Responsibilities:
Communicate with customers via phone, email, chat or text
Enter new service requests and assign them to appropriate technicians
Coordinate with internal departments to ensure successful completion of tasks
Using Web Board tools to plan technician schedules utilizing zones and certifications for maximum utilization
Schedule parts jobs in advance confirming appointments with customers utilizing analytics
Partner with Business Units to schedule and complete recurring Preventive Maintenances
Requirements:
Prior dispatch and direct customer experience or related work history
Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text
Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service
Advanced computer skills and familiarity with Microsoft Office products
Neat & organized work habits including ability to multi-task
Ability to use analytics to direct activity and make decisions based on data
Experience in HVAC industry, a plus
Benefits:
Health insurance with generous company contribution
Dental, Life Insurance, Disability, and Vision
401K plan with employer match
Vacation and sick days
Paid holidays
Training & Development programs
Shifts:
Monday - Friday
Full Time & Part Time shift available
On site - In office only
Auto-ApplyService Dispatcher
Dispatcher job in Islandia, NY
Job Title: Service Dispatcher
Plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
Essential Duties
Implements and maintains an effective dispatch system.
Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required.
Prioritizes and controls all comebacks to ensure proper and prompt attention.
Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
Maintains timely and professional contact with service customers.
Maintains an organized and up-to-date repair log.
Prepares estimates when required.
Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
Opens and closes repair orders.
Checks customer credit status.
Ensures that technicians follow warranty material disposition procedures.
Communicates job status with the next shift supervisor.
Schedules maintenance for service department vehicles and equipment.
Prepares a list of needed service department equipment, supplies and required repairs, and reviews with the service manager as needed.
Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment.
Advises parts manager and service manager of repetitive shortage so that corrective action can be taken.
Maintains high customer satisfaction ratings.
Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
Assists with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department.
Maintains a clean work area.
Maintains a professional appearance.
Other tasks as assigned.
Marginal Duties
[If applicable.]
Supervisory Responsibilities
[If applicable.]
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Certificates, Licenses, Registrations
Valid Driver's License
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Title: Service Dispatcher
Department:
Reports To:
FLSA Status:
Prepared By:
Prepared Date:
Approved By:
Approved Date:
Revised Date:
Auto-ApplyDispatch Coordinator
Dispatcher job in Hauppauge, NY
Job Description
Dispatch Coordinator
Our Family
Broadway National, one of Inc. 5000's fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more.
Job Responsibilities:
Efficiently schedule and prioritize service calls to minimize downtime and maximize productivity.
Dispatch and delegate work assignments to technicians based on skillset, availability, and job urgency.
Monitor job progress and maintain consistent follow-up to ensure tasks are completed on schedule.
Track material, verify availability, and follow up on lead times to keep projects on track.
Communicate daily with technicians, customers, and internal departments to ensure seamless operations.
Update and maintain scheduling calendars and logs.
Assist with troubleshooting logistical issues as they arise and implement solutions quickly. ( some trade background preferred )
Utilize internet-based tools, Microsoft Outlook, and internal systems for scheduling and communication.
Maintain a high level of accuracy in data entry and documentation.
Help scheduling vehicle maintenance for our technicians.
Job Qualifications:
Previous experience in dispatching, logistics coordination, or a related scheduling role.
Strong multitasking skills with the ability to manage multiple priorities simultaneously.
Excellent problem-solving and critical-thinking abilities.
Skilled in delegating tasks effectively and communicating clearly with technicians.
Knowledge of material tracking, ordering processes, and lead-time management.
Proficiency with the internet, Microsoft Outlook, and basic computer applications.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and stay calm under pressure.
Benefits:
Medical, Dental and Vision
Company paid Group Term Life Insurance
401 (k) Retirement savings plan (company match)
Paid vacation, sick/personal time, and floating holidays
Paid Holidays
Why Broadway?
We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Either 10AM to 7PM or 9AM to 6PM
Customer Service Dispatcher
Dispatcher job in Hauppauge, NY
Customer Service Dispatcher 1-3 years experience
Customer Service Dispatcher requires:
Proficient with computers
Windows applications
Oracle experience a plus
Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.
Take service calls, communicate
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
Dispatcher
Dispatcher job in Bronxville, NY
WE Business Management, Inc. Responsibility Profile: * Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs. * Relay information such as work orders or other messages to and from drivers and driving assistants.
* Use telephones, two-way radios or text messages to contact employees.
* Speak with supervisors or customers to resolve problems, requests for services or equipment.
* Prepare daily work such as schedules.
* Prepare work orders for crew or receiving work orders from work crews.
* Facilitate communications within company assigned territories.
* Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
* Perform other duties as assigned.
Qualifications
* One (1) year of transportation experience.
* High School diploma.
Starting Rate: $25.00 per hour
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.
A major part of our company's repertoire includes special needs transportation and services for wheelchair-bound individuals.
Auto-Apply