Under the direction of the Security Shift Manager, the Dispatcher will be responsible for securing and recording information as to the exact location and circumstances of all emergency and non-emergency request for service. This position uses voice radio to dispatch necessary equipment in accordance with predetermined plans and notifies appropriate supervision on duty. This role keeps radio contact with Security personnel on assignment, keeps supervising officers informed of situations, and dispatches additional record files. This individual maintains communication and serves as a liaison with other departments.
Essential Duties & Responsibilities
Receives and dispatches calls and messages for Palms: maintains contact with all Security Officers on assignment, maintains accurate status and location of Palms, maintain daily-computerized log of all field/ facility calls and units/officers dispatched. Keeps appropriate members of management apprised of emergency and unusual situations.
Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement agencies and other Palms Departments.
Accurately reads, interprets, inputs and relays information obtained from Officers and guests into the database.
Receives, screens, and enters routine and emergency calls from Casino personnel, customers and other company employees through the computer-aided dispatching system.
Provides accurate and understandable directions to Security team members, customers, and emergency responders including but not limited to local law enforcement and fire department personnel.
Determines the number of units, and which units, to dispatch by considering such factors as time of day, description, and location of calls, units available and probable degree of hazard to the responding units.
Monitors alarm systems, and other systems in accordance with policy and procedures. Concurrently monitors and utilize multiple radio frequencies.
Documents all relevant Palms transmissions in emergency situations with accuracy.
Makes appropriate notifications for request e.g., taxis, tow trucks, locksmiths, and beekeepers.
Performs other duties as assigned to support the efficient operation of the department.
Assumes other responsibilities, duties, tasks and assignments that contribute to the mitigation or response to public health emergencies.
Qualifications
High School Diploma or (GED) required.
One (1) year of experience in receiving and processing customer service calls or requests for service, including dealing with the public in stressful situations required.
Previous successful dispatch experience preferred.
Must be 21 years of age.
Must have Casino Security Dispatcher or 911 Dispatcher experience.
Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems.
Knowledge of standard radio broadcasting and dispatch procedures and policies.
Knowledge of landmarks in the city and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area.
Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service.
Knowledge of Safety radio codes, ten codes, phonetic alphabet, and practices and procedures.
Knowledge of basic criminal and civil law including tribal codes and ordinances.
Ability to operate the department's computer (Microsoft Office, and RiMS computer aided dispatch software), phone systems, and Motorola radio equipment.
Ability to distinguish between emergency and non-emergency calls.
Ability to use creative and proactive problem solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation.
Ability to effectively communicate with, and elicit information from upset and/or irate customers or employees.
Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Palms communications dispatchers or San Manuel Public Safety communications dispatcher supervisor.
Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature.
Ability to understand and follow oral, written, and electronically transmitted instructions.
Ability to establish and maintain positive working relationships with communications employees and supervisors, Palms personnel, and law enforcement and/or fire department personnel.
Ability to type accurately at a speed of at least 35 words per minute.
Must be able to multi-task with efficiency, competency, and patience.
Certificates/Licenses/Registrations
At the discretion of Palms you may be required to obtain and maintain a gaming license.
Must possess or obtain and maintain POST Dispatch Certificate within one year of employment.
Physical Demands:
Work is performed in an office setting.
Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
May be exposed to smoke
The noise level in the work environment is usually moderate to loud.
Constant contact with executives, department management, employees, and guests.
Prolonged sitting or standing and mobility.
Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions Lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally
Eye/hand coordination.
$25k-30k yearly est. Auto-Apply 12d ago
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Service Dispatcher
The Unlimited 4.3
Dispatcher job in Las Vegas, NV
at Hi Tech
Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office - 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities
Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
Demonstrate the ability to dispatch calls in an organized customer centered approach.
Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.
Maintain up-to-date records of parts and job status on dispatch boards.
Follows all company credit procedures for billing and COD calls.
Follows all manufacturer authorization procedures prior to work being done
To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.
Qualifications
1-2 years of customer service experience in a related field
Knowledge of dispatch systems or logistics
Demonstrates the ability to work as a team
Outstanding organizational and multitasking skills
Fast data entry
Experience working with Microsoft Office programs
Strong active listening and communication skills
Completion of a satisfactory background check and drug screen is required.
Must be at least 18 years of age.
Benefits of Joining Our Team
Medical, dental, and vision insurance coverage
Optional short term disability coverage
Company paid, long-term disability and life insurance coverage.
Paid time off for vacations and holidays
401(k) Retirement plan with company match
Competitive starting hourly rate
Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-25 hourly Auto-Apply 21h ago
Window Dispatch - Fixed Route
Transdevna
Dispatcher job in North Las Vegas, NV
Window Dispatcher Transdev in Las Vegas, NV is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety.
Transdev is proud to offer:
CBA Position:
Position Subject to Collective Bargaining Agreement:
+ $23.18 - $30.59 (Union Collective Bargaining Agreement PayScale)
+ Starting pay is $23.18 with progression to $30.59 over 10 years.
Benefits include:
+ Vacation: up to 25 days per year
+ Paid Sick Leave: 26 hrs. for full-time employees after 1st year worked progressing up to 40 hrs. after 3rd year worked.
+ Medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.
Key Responsibilities:
+ Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc.
+ Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips.
+ Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services.
+ Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.
+ Other duties as required.
Qualifications:
+ High School Diploma or GED; Technical Degree preferred.
+ 3-5 years' experience dispatching.
+ Excellent verbal, interpersonal and customer service skills.
+ Problem solving and analytical skills.
+ Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
The essential functions of this position require the ability to:
+ Must be able to work shifts or flexible work schedules as needed.
+ The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
+ Work environment will be a combination of both indoors and outdoors.
+ Work outside in varying temperature, weather, and humidity conditions
+ Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible
sloped ground or slippery and uneven surfaces
+ Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable
amounts of dust, vehicle fumes and noise.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and
candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview
process, please *******************************************
Drug-free workplace:
Transdev maintains a drug-free workplace. Applicants must:
* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in theU.S.).
* Successfully pass a pre-employment drug screen.
About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
California applicants:Please Click Here for CA Employee Privacy Policy.
Job Category: Operations Support
Job Type: Full Time
Req ID: 7246
Pay Group: 2Y9
Cost Center: 226
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
California applicants: Please Click Here for CA Employee Privacy Policy.
About Transdev
Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
$23.2-30.6 hourly Easy Apply 6d ago
Public Safety Dispatcher
University of Nevada Las Vegas 4.6
Dispatcher job in Las Vegas, NV
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application:
Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
Required attachments are listed below on the posting. Your application will not be considered without the required attachments.
Please note that applications must be submitted prior to the close of the recruitment.
Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at ************** or *****************.
Job Description
University Police Department, Southern Command invites applications for Public Safety Dispatcher. We appreciate your interest in employment at our growing division.
ROLE of the POSITION
University Police Department (UPD) is conducting a continuous recruitment for current openings for regular or PERS Retired Public Safety Dispatcher. Positions may be assigned to any campus to include the College of Southern Nevada, Desert Research Institute, Nevada State College, and the University of Nevada, Las Vegas.
UPD Public Safety Dispatchers serve as the gateway to and for emergency personnel for all NSHE Campuses in Clark County and coordinate responses with police, fire, medical and other emergency agencies. The Public Safety Dispatcher is the centralized point of contact to gather information and direct emergency response agencies within the jurisdiction of UPD. Under general supervision, the public safety dispatcher receives, evaluates, prioritizes and dispatches public safety calls for service and responds to emergency and non-emergency calls in a timely and appropriate manner. UPD public safety dispatchers operate a variety of communications equipment including radio, telephone, telephony, TDD and multiple computer systems and relays data into the computer aided dispatch (CAD) program. Public safety dispatchers access and correlate information from the National Criminal Information Center (NCIC) database as well as the Nevada Criminal Justice Information System (NCJIS) to provide criminal history information for wanted persons or items, along with other sensitive information necessary for the Police Department to perform their daily activities for the University community. The public safety dispatcher monitors all fire and burglar alarms to all buildings and offices on campus. The public safety dispatcher accesses the closed circuit television (CCTV) or security video cameras on campus. The dispatch center is operated 24/7, 365 days a year for routine and emergency calls for service. They also handle all after hours maintenance calls and contacts for the University.
DEPARTMENT INFORMATION
The department is a full-service police department comprised of patrol operations, administration, police dispatch and a detective division. Services include a canine program, walking and bicycle patrols, and a pro-active, selective traffic enforcement program and takes a leadership role in preparing the University to respond to large-scale crises and events. The patrol area for UPD encompasses all Nevada System of Higher Education facilities in the Las Vegas Metropolitan area. University Police Department, Southern Command, is a full service category I law enforcement agency that serves the University of Nevada, Las Vegas, the College of Southern Nevada, the Desert Research Institute and Nevada State College. The department consists of 120 employees and has responsibility for the public safety needs of 80,000 students, faculty and staff over an 800 square mile service area. Law enforcement operations consists of 73 full and part time sworn peace officers, a full service 9-1-1 Center, K-9 operations; emergency management operations with a fully functional EOC and oversight of major special events hosting more than a million visitors a year to various events. For more information, please visit: ****************************
The Nevada System of Higher Education (NSHE) was established in 1865 and is currently comprised of two doctoral-granting universities, a state college, four comprehensive community colleges and one environmental research institute. The public system of higher education in Nevada is governed by the Board of Regents serving over 100,000 students and 15,000 employees.
REQUIRED QUALIFICATIONS
EDUCATION AND EXPERIENCE: Graduation from high school or equivalent education and one year of work experience; OR certification as a Public Safety Dispatcher; OR one year of experience as a Senior Communications Call Taker in Nevada State service.
ENTRY LEVEL KNOWLEDGE, SKILLS, AND ABILITIES (required at time of application):
Detailed knowledge of: capabilities and screen formats of criminal justice information systems; communications center functions and capabilities to train others.
Working knowledge of: security, confidentiality and privacy regulations; maintenance contracts for resolution of equipment malfunctions; location of law enforcement units assigned geographically throughout the responsible area of the assigned Communications Center; agency procedures, policies, and programs; functions and communications procedures of other entities serviced; law enforcement terminology as applied to operating a computerized dispatch console; geography of Nevada and its major highways.
Ability to: handle a large volume of radio, telephone and telecommunication traffic; work independently and follow through on assignments with minimal direction; law enforcement terminology as applied to operating a computerized law enforcement dispatch console; efficiently and accurately respond to requests for information using criminal justice information systems; recognize emergency situations and take appropriate action; and all knowledge, skills, and abilities required at the lower levels
SPECIAL REQUIREMENTS
Pursuant to NRS 284.4066, all positions in this series have been identified as affecting public safety. Persons offered employment in these positions must submit to a pre-employment screening for controlled substances.
Positions require work on evenings, weekends, and/or holidays.
Positions require a State of Nevada/FBI background check.
Positions require a pre-employment criminal history check and fingerprinting.
Some positions required working on evening, weekends, and/or holidays.
A valid driver's license is required at time of appointment and as a condition of continuing employment.
INFORMATIONAL NOTES:
Incumbents must pass the NCIC certification examination within six months of appointment and recertify every two years thereafter as a condition of continuing employment.
Applicants must meet the minimum typing speed established by the agency at the time of recruitment.
PREFERRED QUALIFICATIONS
Strong customer service orientation.
Excellent management and organizational skills.
Excellent communication skills.
Ability to multi-task, problem solve, and maintain confidentiality.
SALARY
Public Safety Dispatcher - Grade 33 Step 1, salary $59,842.08. "Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade. Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.
BENEFITS OF WORKING AT UNLV
Competitive total rewards package including:
Paid time off, sick leave, and holidays
Excellent health insurance including medical, dental and vision
Comprehensive retirement plans and voluntary benefits programs
No state income tax
Tuition discounts at Nevada System of Higher Education (NSHE) schools
Tuition discounts for spouses, domestic partners, and dependents
PERKS/PROGRAMS
Employee recognition and appreciation programs
UNLV athletics ticket discounts
Statewide employee purchase program discounts
RebelCard discounts on and off campus
Wellness programming for all UNLV faculty and staff at no cost
Opportunity for career advancements to leadership roles
Connect with colleagues with shared interests
Personal and professional development opportunities
A comprehensive onboarding program, Rebels: Onboard
Support and resources available for veteran applicants - contact ********************** or visit our Veterans Webpage.
HOW TO APPLY
Submit a letter of interest (cover letter) and a detailed resume listing qualifications and experience. Applications without cover letters will be declined. If you are a veteran, please attach your DD-214 or other applicable official documentation to your application as evidence of Veterans or Disabled Veteran's status. Attach ALL documents in the CV/Resume attachment section when applying.
Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based. The resume must have a detailed description of the major duties that you performed as a part of each job; applicants must demonstrate that they qualify for this position. Education (including High School) and experience must be clearly documented. Your application will NOT be moved forward if your application is incomplete.
Materials should be addressed to UPD Search Committee and must be submitted through Workday, as we do not accept emailed materials.
If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at UNLV Veterans Services (************************************ or reach out to us at **********************.
Veterans are encouraged to apply. UNLV values the skills of those who have served. Learn more at Veterans Webpage or contact ********************** for support.
For assistance with the application process, please review instructions on How to Apply. For further assistance contact UNLV Human Resources at ************** or *****************.
SPECIAL INSTRUCTIONS FOR INTERNAL NSHE CANDIDATES
UNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number in the search box.
If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.
PROFILE of the UNIVERSITY
Founded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.
Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.
For more information, visit us on line at: *******************
EEO/AA STATEMENT
The University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person's age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.
TITLE IX STATEMENT
The University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University's commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: **************; Email: ***************************, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: ************** FAX: ************; TDD: **************; Email: **********; or to both.
Information pertaining to the University's grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.
SAFETY AND SECURITY STATEMENT
UNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.
JOB CATEGORY
Classified
Exempt
No
Full-Time Equivalent
100.0%
Required Attachment(s)
Posting Close Date
01/21/2026
Note to Applicant
This position may require that a criminal background check be conducted on the candidate(s) selected for hire.
HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member's first day of employment.
References will be contacted at the appropriate phase of the recruitment process.
As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.
For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment.
All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).
Recruitments that provide a work schedule are subject to change based on organizational needs.
$59.8k yearly Auto-Apply 6d ago
Dispatcher
Echo Nevada LLC 4.5
Dispatcher job in Las Vegas, NV
Job DescriptionDescription:
Echo Nevada is seeking a Dispatcher to work with our team by coordinating and scheduling drivers for passenger pick up in a safe, efficient, and timely manner. The ideal candidate will work well under pressure while managing competing sources of data.
This position requires experience working with people under stressful conditions and circumstances. Accustomed to working in a fast-paced environment with multi-tasking several schedules and priorities at once.
What we need you to do:
Schedules drivers for passenger pick-up in a way that maximizes the efficiency of all available drivers.
Anticipates complications along routes and at driver destinations; communicates delays and route changes as necessary.
Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
Maintain a positive, empathetic, and professional attitude toward drivers always.
Acknowledge and resolve driver complaints.
Ensure that proper records are maintained by noting customer and driver interactions, transactions, comments, and complaints.
Communicate and coordinate with colleagues as necessary.
Provides feedback on the efficiency of the dispatch process.
Ensures customer satisfaction and provides professional customer support. Operating a multi-line console phone telephone system and 2-way radio - Operating a radio console.
Determining and assigning the levels of service to reservation.
Assigning appropriate codes to the reservations
Performing and reporting crisis intervention with road-side assistance and /or emergency response.
Handling the responding and reception of a wide range of emergency and nonemergency services and complaints
Entering and changing information in local state and national computer databases
Evaluate situations, use judgment, and establish priorities and quickly resolve issues.
Monitoring the live dispatch screen and making sure drivers are enroute to their next ride 30minutes prior.
Performs other related duties as required.
Requirements:
High school diploma or equivalent required
Three to five years prior customer service experience required.
One-year prior experience in a dispatch call center environment strongly preferred.
Prior experience as a driver or chauffeur highly preferred
Excellent verbal and written communication skills
Strong organizational skills to prepare and assign routes.
Basic understanding of geographical area and mapping programs to facilitate efficient scheduling.
Excellent communication skills to collaborate with others under any type of condition.
Excellent organizational skills to keep track of schedules, routes, and personnel.
Excellent listening skills, good hearing, and clear speech
Knowledge of computers for scheduling and other dispatching duties
Ability to multi-task with different, and sometimes conflicting, events in real time.
Ability to work under stress and remain calm and to calm others during rapidly changing circumstances.
Ability to relay information in a fast-paced environment.
Proficient with or able to quickly learn dispatch and recordkeeping systems.
Ability to work at a fast pace and under pressure.
Physical Requirements:
This position will sit for extended periods of time.
Requires manual dexterity and use of hands and fingers while using a computer for extended periods of time.
Echo Nevada is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Echo Nevada is committed to equal employment opportunities for all employees. You bring your Experience and Customer Service skills, and we will provide you with a work environment free of discrimination and harassment. All employment decisions will be based on business needs, job requirements and individual qualifications.
$25k-32k yearly est. 23d ago
Service Dispatcher
Hi-Tech Rentals 4.1
Dispatcher job in Las Vegas, NV
Description Service Dispatcher Please note: This is a full-time, in person position located at our Las Vegas office - 1840 Stella Lake Street, Las Vegas, NV 89106 Hours are Mon-Fri 7:30AM-4PM / Dispatch Rotation - After hours and weekends. Pay Range: $18.00-$25.00 Full time Overview Hi-Tech Commercial Service is looking for a Service Dispatcher to join our team in Las Vegas, NV. Essential Responsibilities
Establish courteous and professional relationships with all customers, vendors, manufacturers and co-workers.
Demonstrate the ability to dispatch calls in an organized customer centered approach.
Manages all calls and updates with our service partners and clients. Updates all actions regarding managed service calls routinely throughout the shift.
Maintain up-to-date records of parts and job status on dispatch boards.
Follows all company credit procedures for billing and COD calls.
Follows all manufacturer authorization procedures prior to work being done
To successfully perform this job an individual must be able to perform each essential job functions and other assigned duties that may be assigned in the course of work and business.
Qualifications
1-2 years of customer service experience in a related field
Knowledge of dispatch systems or logistics
Demonstrates the ability to work as a team
Outstanding organizational and multitasking skills
Fast data entry
Experience working with Microsoft Office programs
Strong active listening and communication skills
Completion of a satisfactory background check and drug screen is required.
Must be at least 18 years of age.
Benefits of Joining Our Team
Medical, dental, and vision insurance coverage
Optional short term disability coverage
Company paid, long-term disability and life insurance coverage.
Paid time off for vacations and holidays
401(k) Retirement plan with company match
Competitive starting hourly rate
Hi-Tech Commercial Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-25 hourly Auto-Apply 21h ago
CCTV Operations/Dispatcher
Code 4 Private Security Inc.
Dispatcher job in Las Vegas, NV
Job DescriptionAbout Code 4 Private SecurityJoin the Code 4 Private Security Team: Where Integrity Meets Opportunity
At Code 4 Private Security, we're more than just a security company-we're a family. We pride ourselves on creating a supportive, respectful, and dynamic environment where our team members can grow, develop, and truly make a difference. As a veteran-owned and operated business, we bring discipline, professionalism, and commitment to every assignment we take on.
Why Work at Code 4 Private Security?
Veteran Leadership
Our leadership team is comprised of experienced veterans and retired law enforcement professionals who understand what it takes to succeed in the security field. We lead with integrity, foster accountability, and ensure every team member has a voice.
Comprehensive Training
Whether you're new to the industry or an experienced professional, we provide ongoing training in compliance, de-escalation, safety protocols, and operational readiness. Our team utilizes modern tools and technology, including mobile patrol systems and remote surveillance, to stay ahead of evolving security needs.
Team-Oriented Culture
At Code 4, you're never just a number. We treat every employee as a valued member of the team. Open communication, mutual respect, and recognition of hard work are the foundation of our culture-whether you're on the front line or supporting operations.
Competitive Compensation & Benefits
We offer competitive pay, opportunities for advancement, and benefits that reflect the dedication of our team. Regular performance evaluations and potential pay increases ensure your contributions are recognized.
Real Impact
Working with Code 4 means making a difference. From securing homeowner communities and private properties to supporting public institutions, you play a vital role in protecting people and maintaining peace of mind.
Position Overview
The CCTV OPERATORS plays a critical role in maintaining a safe and secure environment by monitoring surveillance systems, coordinating incident response, and supporting enforcement of HOA rules and community standards. This position requires the ability to function effectively as both a Surveillance Room Operator and a Security Dispatch Specialist, ensuring rapid response, accurate communication, and thorough documentation of all security-related activities.
Primary Roles & ResponsibilitiesSurveillance Operations
Monitor all surveillance systems, including cameras, alarms, and access control systems
Identify suspicious activity and security incidents in real time
Report, document, and escalate incidents according to established protocols
Support enforcement of HOA rules by providing surveillance evidence and incident details
Dispatch & Incident Response
Receive, prioritize, and manage calls for service from residents, security officers, and management
Dispatch security officers efficiently to incidents and service requests
Maintain clear, professional communication with onsite security personnel and external emergency services (police, fire, medical)
Provide accurate, timely updates to management regarding incidents and responses
Communication & Documentation
Maintain detailed and accurate incident reports and dispatch logs
Facilitate clear communication between residents, security officers, management, and emergency responders
Ensure strict adherence to company policies, security protocols, and confidentiality standards
Required Skills & Qualifications
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
High attention to detail and strong organizational abilities
Ability to remain calm, focused, and effective in high-pressure situations
Ability to multitask and prioritize rapidly changing situations
Basic computer proficiency; experience with surveillance or dispatch software preferred
Prior experience in security, dispatch, surveillance, or a related field is a plus
Key Competencies
Situational awareness
Professional judgment and decision-making
Reliability and accountability
Team collaboration
Discretion and confidentiality
Work Environment
Surveillance room and office setting
May require shift work, including nights, weekends, and holidays
$38k-56k yearly est. 18d ago
Conversion - Dispatcher
Maersk 4.7
Dispatcher job in Las Vegas, NV
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you!
Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.
Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory, warehouse and fulfilment activities (planning and execution, distribution is covered by carrier management). Includes all kinds of warehouses like CFS, CY, inland depot / warehouses, bonded warehouses, etc. whether owned, operated or both by Maersk.
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time of hiring.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
$25k-31k yearly est. Auto-Apply 57d ago
Luggage Delivery Dispatcher
Icims Organic Zipapply
Dispatcher job in Las Vegas, NV
Job Description
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient.
Responsibilities
The Luggage Delivery Dispatcher assures passenger luggage is delivered by coordinating the pick-up and delivery of the luggage between the airline and the passenger. The dispatcher may be required to pick up luggage daily from the airport, coordinate a delivery schedule, assign luggage to drivers and assure the delivery schedule is met.
This position will perform associated administrative duties including customer service and customer billing.
This is a physically demanding position which requires on-the-job security training and the ability to recieve all applicable airport security badges.
Coordinates availability of drivers with the delivery schedulle
Dispatch baggage delivery routes efficiently and with a focus on meeting service levels
Provides safety guidelines when issuing operating instructions
Perform airport baggage sweeps
Billing and customer service
Regular communication with airline staff and independent contractors
Knowledge, Skills and Abilities Required to Perform Essential Functions
Qualifications
Must be at least 18 years of age
Be authorized to work in the United States
Must be able to clear a background and drug screen
Must be able to lift up to up to 75 lbs consistently throughout the shift
Experience in customer service preferred
Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers
Complete all required training including airport compliance
Able to obtain an airport badge
Must successfully pass the pre-employment criminal background screening.
Must pass pre-employment Drug Testing process.
Needs to be familiar and comfortable with computers.
Able to work in fast paced, high volume active guest service environment.
Baggage Dispatch experience preferred
Experience in route planning preferred
Ability to work in a high pressured environment
Ability to multi-task and resolve operational situations
Knowledge of the metropolitan area
Strong computer and organization skill
Excellent communication skills
Available to work weekdays and weekends, night and day shift
Appearance Guidelines
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.
For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
Clean & well-maintained approved uniforms must be worn on shift
Additional requirements as specified by management
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.
________________________________________
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$26k-37k yearly est. 8d ago
Dispatcher - Las Vegas Ball Park
Nfm & J LP
Dispatcher job in Las Vegas, NV
United Security Services Inc. is looking for experienced Dispatchers to join our Command Center team in the Las Vegas area. The position would begin with 2 weeks of training rotating on the various shifts, mornings, swing, and night shifts. Upon successful completion of the training, the Dispatcher will be assigned as needed.
The ideal candidates must understand that these positions will require flexibility. We are looking for team-oriented individuals who can contribute to a positive work environment.
Dispatcher Job Responsibilities:
Documentation of all deliveries, entries, key assists, and escorts
Access Control
Release and receive facility property (badges, keys, radios, wands, etc.)
Delivery Reception
Regular Evacuation and Safety Protocol-Testing
Management of CCTV Footage and Records
Oversight and logging of Annual Pest-Control Services
Email Response
Security Password Documentation
All Other Duties as Needed
Requirements:
A valid, up-to-date Security License for the State of Nevada
At least 2 - 3 years of verifiable security experience
Over 21 years of age
Open flexibility/availability
Preferred Qualifications:
Administrative experience preferred
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
Thursday 3-11PM - one shift/week
$26k-37k yearly est. Auto-Apply 15d ago
Dispatcher
Fremont Experience
Dispatcher job in Las Vegas, NV
SUMMARY: Responsible for the operation of the Security Dispatch Center. The hourly rate is $17.50 per hour.
ESSENTIAL DUTIES AND RESPONSIBILITIES BUT NOT LIMITED TO:
Receives all incoming telephone calls and all communications for the department.
Receives and records complaints from the public, other departments, or agencies.
Dispatches officers and assigns complaints to officers via a two-way radio.
Dispatches fire equipment and/or paramedics according to the fire departments guidelines and procedures
Maintains written log of all security activities.
Makes notifications for needed tow trucks, alarm contacts, and law enforcement personnel.
Prepares and distributes fax communications to surrounding member security personnel, LVMPD, and the Fire Department
Creates and maintains case files as requested by the Director of Security
Maintains daily report log; assigns daily report number to officer writing report.
Maintains lost and found property log.
Observe CCTV monitors of cameras located in the mall, garage parking areas, elevator access areas, stairwells, and the temporary holding facility. Observes the CCTV monitors for the receiving dock and allows access into the area.
Maintains the cleanliness and orderly appearance of the dispatch area.
Qualifications
Physical, Mental and Environmental Demands
The physical demands described here are representative of those that must be met by an officer to successfully perform the essential functions of this job. Reasonable accommodation may be made but not limited to enabling individuals with disabilities to perform the essential functions.
Officer must be able to walk and stand for long periods of time.
Officer must be able to ride a bike.
Officer must be able to use hands to use tools, controls, reach with hands and arms and talk and hear.
Officer must be able to but not limited to stoop, kneel, crouch, or crawl.
The officer must be able to occasionally lift and or move a minimum of 50 pounds.
Officer must be able to pursue and or detain a perpetrator either on bike and or foot.
Officer must be able to communicate on the two-way radios, phones and able to be understood.
The officer must be able to perform the duties of this job in outside weather conditions including but not limited to cold weather and very hot weather.
Officer must be able to work in an environment that varies noise levels from low to loud depending on the event or concert.
We offer a competitive benefits package including medical, dental, vision, 401(k), Employee Referral Program and Education Reimbursement Program.
All employees are provided with the required Personal Protective Equipment required for their job. High touch areas will be sanitized frequently.
We are Equal Opportunity Employers and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientations, age, marital status, veterans, or disability status.
$17.5 hourly 17d ago
Dispatch & Routing Coordinator - PT
Deep Roots Harvest
Dispatcher job in Las Vegas, NV
Title: Dispatch & Routing Coordinator Reports to: Delivery Operations Manager Department: Retail Required Permits/Licensing/Registration: Marijuana Establishment Agent Card, Driver's License, Jurisdictional Work Card FLSA Status: Non-Exempt Supervisory Responsibilities:
Home Delivery Driver(s)
Overview:
Following policies set forth by the Company in concert with the Executive Management Team, provide support in the general operation of the company through coordinating efficiently assigned delivery routes, monitoring traffic and weather condition to optimize route adjustments, maintenance of accurate and comprehensive logs, service as primary point of contact for customer inquiries and issues, complaint resolution, proactive customer communication, ensuring compliance with Company policy and home delivery regulations, Metrc manifest generation and data entry, required document retention, assistance with training new drivers, and aiding in delivery vehicle fleet maintenance and upkeep.
Essential Functions:
Dispatch & Routing:
* Coordinate and assign delivery routes to drivers based on efficiency, proximity, and priority
* Utilize routing software and GPS tracking tools to optimize delivery schedules
* Monitor real-time traffic and weather conditions to adjust routes as needed
* Communicate route changes and delivery updates to drivers promptly
* Update delivery route changes on manifest
* Maintain accurate logs of pre-delivery customer contact and verification, deliveries, driver schedules, and service issues
Customer Service:
* Serve as the primary point of contact for customer inquiries regarding delivery status, delays, and order concerns
* Address and resolve customer complaints in a timely and professional manner
* Provide proactive communication to customers about estimated delivery times and any potential changes
* Work closely with sales and support teams to enhance customer experience
Operational Support:
* Ensure compliance with company policies and delivery regulations.
* Assist in the generation of Metrc transfer manifests for home deliveries
* Aid in the retention of required delivery documentation including complete, signed, and executed delivery manifests with accompanying receipts/invoices
* Assist in onboarding and training new drivers on routing procedures and company expectations.
* Collaborate with the fleet management team to report maintenance issues or vehicle concerns.
* Analyze delivery performance data to identify areas for improvement
* Other duties as assigned
Job Specifications:
* Operate under the guidelines provided by company policies and procedures
* Ability to understand and complete all given directives in a timely manner
* Ability to communicate clearly whether verbally or in writing
* Comprehensive understanding of compliance software and job specific information technology
* Frequent travel between company sites to repair, maintain, and manage change for local systems
* Adherence to all industry standards set forth by Local, State, and Federal regulations
* Capacity to work autonomously to achieve daily directives and department goals
* Flexible work schedule required; to include covering a vacant shift and/or facility issues in emergency situations as needed
* Represent the company in a professional manner when interacting with all local community, state, or federal officials
* Observe and maintain all safety procedures and protocols
Additional Functions:
* Ability to be flexible and work in various sectors of the department or company as needed and/or requested by their direct supervisor
* Ability to use initiative and independent judgment appropriately
* Ability to apply appropriate public relations skills in various situations and circumstances and to facilitate change as needed
* The ability to work in a fast-paced, rapidly changing, and challenging environment
* Must be proficient in Windows based software and point of sale applications
* Must have excellent attention to detail
* Ability to interpret, understand, and comply with complex statutes, ordinances, regulations, standards, and laws
* Understanding of applicable federal, state, and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
* Ability to establish and maintain effective working relationships with employees, management, governmental agencies, community members and the public
* Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and electronic mail
Additional Requirements:
* Must be a minimum of 21 years of age
* Must pass all required background checks
* Must be and remain compliant with all legal or company regulations for working in the industry
* Position requires the use of personal cellular device to perform duties on the following required applications:
* Samsara
* Fleetio
* OnFleet
Minimum Education and Experience:
* Previous dispatch, logistics, and customer service experience preferred
* Equivalent combinations of education and experience may be considered, including internal experience.
Working Conditions:
* While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing, standing, sitting, bending, twisting, climbing, lifting, and other repetitive motions.
* PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 40 pounds (100 pounds with assistance)
* Must be able to tolerate dusty, strong smelling marijuana odors, and be able to tolerate exposure to the product.
* Must be a minimum of 21 years of age
* Must pass all required background checks
* Must be and remain compliant with all legal or company regulations for working in the industry
* Position requires the use of personal cellular device to perform duties on the following required applications:
* Samsara
* Fleetio
* OnFleet
#ZR
$29k-38k yearly est. 23d ago
Dispatcher - Las Vegas Ball Park
The Facilities Group 4.5
Dispatcher job in Las Vegas, NV
United Security Services Inc. is looking for experienced Dispatchers to join our Command Center team in the Las Vegas area. The position would begin with 2 weeks of training rotating on the various shifts, mornings, swing, and night shifts. Upon successful completion of the training, the Dispatcher will be assigned as needed.
The ideal candidates must understand that these positions will require flexibility. We are looking for team-oriented individuals who can contribute to a positive work environment.
Dispatcher Job Responsibilities:
* Documentation of all deliveries, entries, key assists, and escorts
* Access Control
* Release and receive facility property (badges, keys, radios, wands, etc.)
* Delivery Reception
* Regular Evacuation and Safety Protocol-Testing
* Management of CCTV Footage and Records
* Oversight and logging of Annual Pest-Control Services
* Email Response
* Security Password Documentation
* All Other Duties as Needed
Requirements:
* A valid, up-to-date Security License for the State of Nevada
* At least 2 - 3 years of verifiable security experience
* Over 21 years of age
* Open flexibility/availability
Preferred Qualifications:
* Administrative experience preferred
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
Thursday 3-11PM - one shift/week
$25k-33k yearly est. 15d ago
Dispatcher - Las Vegas Ball Park
Total Facility Care, LLC 4.5
Dispatcher job in Las Vegas, NV
United Security Services Inc. is looking for experienced Dispatchers to join our Command Center team in the Las Vegas area. The position would begin with 2 weeks of training rotating on the various shifts, mornings, swing, and night shifts. Upon successful completion of the training, the Dispatcher will be assigned as needed.
The ideal candidates must understand that these positions will require flexibility. We are looking for team-oriented individuals who can contribute to a positive work environment.
Dispatcher Job Responsibilities:
Documentation of all deliveries, entries, key assists, and escorts
Access Control
Release and receive facility property (badges, keys, radios, wands, etc.)
Delivery Reception
Regular Evacuation and Safety Protocol-Testing
Management of CCTV Footage and Records
Oversight and logging of Annual Pest-Control Services
Email Response
Security Password Documentation
All Other Duties as Needed
Requirements:
A valid, up-to-date Security License for the State of Nevada
At least 2 - 3 years of verifiable security experience
Over 21 years of age
Open flexibility/availability
Preferred Qualifications:
Administrative experience preferred
United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team ************.
$25k-32k yearly est. Auto-Apply 16d ago
SECURITY OPERATIONS DISPATCHER Las Vegas, NV
Bedrock 4.7
Dispatcher job in Las Vegas, NV
SORSEN is a premier provider of security services, including security guard operations, mobile patrol, corporate security, and special event staffing. Our core mission is to safeguard the lives, privacy, assets, and property of our clients. As a member of our team, you will play a critical role in maintaining a safe and secure environment, with opportunities to advance your career within the security industry. Our organization prides itself on professionalism, integrity, and operational excellence. With a focus on proactive risk management and rapid incident response, we serve as a trusted security partner to property owners, businesses, and community stakeholders. As we continue to expand our operations, we seek highly motivated and dependable team members who share our commitment to safety, accountability, and superior client service.
Job Description
We are actively seeking a detail-oriented, calm-under-pressure
Security Operations Dispatcher
to join our dispatch team. This critical role serves as the central point of coordination for all field operations, responsible for monitoring security systems, dispatching personnel, and ensuring seamless communication between clients, field personnel, and emergency services.
Key Responsibilities:
Alarm Monitoring & Emergency Dispatch:
Monitor and respond to multiple alarm and surveillance systems in real-time.
Verify alarms, determine priority levels, and dispatch appropriate security personnel.
Coordinate with emergency responders when required.
Incident Documentation & Reporting:
Accurately document all incidents, calls, and dispatch activities in the dispatch software system.
Maintain detailed shift logs and generate incident reports for internal and client use.
Operational Coordination:
Oversee shift changes, fill coverage gaps, and coordinate backup responses as needed.
Relay critical information during shift turnovers using standardized pass-down procedures.
Client & Field Communication:
Provide timely, professional updates to clients, property managers, and stakeholders.
Maintain clear and courteous communication with field officers and supervisors throughout the shift.
Team Collaboration:
Work in coordination with fellow dispatchers, supervisors, and managers to ensure operational efficiency.
Participate in periodic training, debriefs, and performance evaluations.
Shift Coverage:
Coverage is required seven days per week, including evenings, overnights, weekends, and holidays.
Holidays require mandatory coverage with premium pay.
Qualifications
Required:
High school diploma or equivalent.
Proven ability to multitask effectively and remain composed in high-pressure situations.
Excellent verbal and written communication skills.
Proficiency with dispatch software, computer applications, and multi-line phone systems.
Strong attention to detail and organizational skills.
Availability for evening, overnight, weekend, and holiday shifts.
Reliable transportation and personal phone access.
Preferred:
Prior experience in security operations, emergency dispatching (police/fire/EMS), or 911 call centers.
Familiarity with GPS tracking, CAD systems, and alarm monitoring platforms.
Working knowledge of security industry protocols and emergency response procedures.
Certifications such as Certified Protection Professional (CPP), Physical Security Professional (PSP), or equivalent.
Additional Information
Why Join Our Team?
Be part of a high-performing, mission-driven team with a direct impact on public safety and client security.
Competitive compensation with shift differentials and performance-based reviews.
Opportunities for career advancement within dispatch operations and supervisory roles.
Fast-paced, collaborative work environment focused on accountability, professionalism, and operational excellence.
Equal Opportunity Employer:
SORSEN is an equal opportunity employer. We are committed to fostering a diverse, inclusive, and respectful workplace environment for all employees.
$35k-48k yearly est. 3h ago
Supervisor/Dispatch
Southwest Gas Corporation 4.8
Dispatcher job in Las Vegas, NV
The Supervisor/Dispatch is responsible for overseeing the staff and daily operations of the Dispatch function in one or more operating divisions of Southwest Gas Corporation. This position is responsible for leading the department in achieving high levels of communication quality, productivity, and safety standards while ensuring compliance with company policies, procedures and all federal/state regulations.
POSITION DIMENSIONS
Reporting to this position are up to 15 non-exempt staff personnel. In this job, the incumbent must be able to influence internal customers and management. The incumbent also frequently exchanges information with department heads outside of Dispatch operations and professional level personnel and may exchange information with external customers and the public. The incumbent infrequently exchanges information with senior management.
QUALIFICATIONS
There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires four to six years of relevant work experience.
ESSENTIAL JOB RESPONSIBILITIES
Oversee department activities to ensure quality, productivity and safety standards are met while leading the department to achieve a high level of customer satisfaction and employee morale
Coordinate changes to standards, policies, procedures and work processes to ensure consistency throughout the operating divisions, cost effectiveness , increased efficiencies, and customer and public safety; remain current with related technology and promote a high level of performance
Monitor and evaluate real-time operations and incidents to ensure optimal response time is achieved, engaging the appropriate escalation procedures and notifying the appropriate level(s) of management as necessary
Monitor and coordinate workload scheduling to ensure adequate resource availability
Investigate, resolve and respond to customer complaints and inquiries via direct communication , including inquiries directly related to Dispatcher and/or Department performance received from internal management
Conduct post incident reviews of Dispatch activities and Department performance and provide incident documentation in compliance with Company policies and procedures
Perform regular quality control reviews of dispatcher adherence to Company and Department policies, procedures and guidelines
Coordinate, conduct and monitor special studies related to Dispatch and assist in gathering Dispatch-related information in response to data requests
Represent the Dispatch department by acting as a subject matter expert on project teams
Assist with the preparation of the department three-year budget plan
Ensure employees remain current on mandatory Company training
Lead, motivate, train and evaluate staff members
Perform related duties and responsibilities as assigned
Regular and predictable attendance is a condition of employment and is an essential function of the job
SALARY DETAILS
Las Vegas: $73,994 - $107,286
At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.
$35k-50k yearly est. Auto-Apply 20d ago
Police Dispatch
Moapa Band of Paiutes
Dispatcher job in Moapa Valley, NV
Job DescriptionSalary: $22/hr
The Police Dispatcher is responsible for receiving emergency and non-emergency calls, accurately assessing situations, and dispatching the appropriate police units. This role requires quick decision-making, clear communication, and the ability to remain calm under pressure. The dispatcher coordinates with officers, provides them with essential information, and monitors their status to ensure safety. Strong multitasking abilities, attention to detail, and familiarity with communication systems and protocols are essential. This position plays a critical role in public safety and law enforcement operations.
Duties:
Answering incoming calls for law enforcement or medical
Maintains daily
Documenting messages and details relayed from
Relay and document activities of the police
Cleaning the office as
Computer
Other duties as
Stay current on current trends in Emergency Services
Must be willing to attend updated training provided by professional training companies or agencies
Minimum Requirements:
Must be at least 18 years of
High School Diploma or GED
No prior felony convictions
No misdemeanor convictions within the last two (2)
Must possess competent oral and written communication skills as demonstrated through prior public contact
Must be able to accurately gather and prioritize
Must be able to communicate clearly on
Must be able to work under
Must be
Must be able to maintain
Must maintain a Professional
Must be able to work all shifts, including holidays, weekends, and various days of the
Must pass a criminal background
Must pass pre-employment alcohol/drug
$22 hourly 15d ago
Dispatcher/Billing/Customer Service
Anytime Home Service
Dispatcher job in Las Vegas, NV
Job DescriptionSalary: DOE
We are looking for a long term, self driven and reliable person to be a part of our office team. This individual must be independent, highly organized and skilled at multitasking. They will need to be able to handle a variety of situations professionally. Experience in plumbing or trade service not required, as we are willing to train the right candidate.
-Opportunity for Bonuses
-Health Benefits and PTO
Job Type: Full-time
Salary: DOE/Competitive Pay
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Supplemental pay types:
Bonus pay
Education:
High school or equivalent (Preferred)
$22k-29k yearly est. 7d ago
Service Dispatcher
MPN
Dispatcher job in Las Vegas, NV
Mechanical Products Nevada has been solving complex HVAC and plumbing challenges since 1994. We deliver system-based solutions backed by trusted manufacturer relationships and a focus on performance, reliability, and innovation. Our team supports customers across Nevada and beyond-with expertise that goes beyond the spec sheet.
At MPN, we think big and execute with precision. You'll work alongside industry pros who love a challenge, value collaboration, and never stop raising the bar. If you're ready to grow, lead, and make an impact, this is the place to do it.
The Opportunity
We are a fast-growing Nevada manufacturer's rep firm that represents commercial HVAC and Plumbing products. Along with our core business we have a Service Division and a Parts Division. We are seeking a strong Service Coordinator/Dispatcher responsible for coordinating, controlling, and directing activities of the service department and technicians. Must be detail and customer service oriented and have excellent organizational skills. Position requires a high level of correspondence with customers, technicians, supervisors, and the field. Must be able to work well with others in a fast-paced & high-volume environment.
Responsibilities
Coordinates service resources related to service operations.
Schedule personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
Generates Work Order Documents, dispatches technicians and notifies customers.
Responsible for customer interaction
Coordinates operations interaction with the Parts Department and Acquisition, as necessary
Reviews project paperwork, complete calls, forwards project paperwork to Project Administrators
Maintains customer satisfaction by investigating concerns, routing them to the assigned staff and responding to special requests.
Logs service start-up and service work requirements in job tracking system.
Responsible for generating and printing various assigned reports.
Ability to work regularly and dependably.
Ability to function in a team environment.
Demonstrate ability to maintain a pleasant and cooperative temperament with internal and external customers.
Other duties as assigned.
The Required Profile
Associates Degree in Business or related field and 1 year working in a call center environment experience; or 3 years combination of education or experience.
Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.
HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus
Other Skills/Abilities
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
Environmental Requirements
Will be required to work in an office environment and possibly, occasionally in the field.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit.
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
$24k-33k yearly est. Auto-Apply 22d ago
Security Dispatch
Pinnacle Protection Group
Dispatcher job in Las Vegas, NV
Job Description
Be part of the Pinnacle Protection Group, a reputed security services company dedicated to ensuring safety and security in Las Vegas, Nevada. As a Security Dispatch Operator, you will play a crucial role in ensuring the smooth operation of our security services. We take pride in our commitment to providing top-notch security solutions for our clients.
If you are passionate about customer service and thrive in a fast-paced environment, this role might be perfect for you. Join our team and be part of a company that values dedication, professionalism, and excellence.
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
Bi-lingual required
Dispatch Security Officers: Quickly and efficiently dispatch security personnel to respond to alarms and incidents.
Monitor Alarms: Use CCTV systems and other tools to monitor alarms and respond as necessary.
Coordinate Responses: Work closely with security teams to ensure fast and effective responses to security breaches or incidents.
Document Incidents: Maintain detailed incident logs and records of all dispatched events.
Provide Support: Offer assistance and support to security officers in the field as needed.
Requirements
Licensing: Possession of a valid security license or the ability to obtain one.
Experience: Previous experience in security or dispatch roles is preferred.
Communication Skills: Excellent verbal and written communication abilities.
Problem-Solving: Ability to think quickly and make sound decisions under pressure.
Detail-Oriented: Strong attention to detail and accuracy in documentation.
Availability: Willingness to work varying shifts, including nights, weekends, and holidays.
Must have prior dispatch experience. Bi-lingual required
How much does a dispatcher earn in Sunrise Manor, NV?
The average dispatcher in Sunrise Manor, NV earns between $23,000 and $42,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Sunrise Manor, NV
$31,000
What are the biggest employers of Dispatchers in Sunrise Manor, NV?
The biggest employers of Dispatchers in Sunrise Manor, NV are: