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Become A Dispatcher Supervisor

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Working As A Dispatcher Supervisor

  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Interacting With Computers
  • Scheduling Work and Activities
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • Repetitive

  • $56,805

    Average Salary

What Does A Dispatcher Supervisor Do At United Technologies Corporation

* If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you.
* We are seeking a motivated, top performing field operations professional to deliver high quality products/services that meet customer needs.
* Specific responsibilities for this position include:
* Supervise technicians and job site activity
* Foster excellent communication among team members while maintaining a good working relationship with the union
* Support the efforts of the service sales representatives and service coordinators
* Manage the daily routine service, maintenance scheduling, repair service management, including new equipment start-ups and warranty issues
* Perform service sales activities to fulfill customer requirements and maximize profitability
* Promote service agreements and technical solutions, repairs and controls to existing customers

What Does A Dispatcher Supervisor Do At Arrow Electronics

* Plan, organize, direct, and participate in logistics operations which consist of reverse logistics, forward logistics, international shipments, and inter-company transfers.
* Ensure proper routing and maximization of our private fleet on a daily execution basis.
* Responsible for international shipping initiatives for the company.
* Ability to manage a team of dispatchers in regards to strategic transportation duties and initiatives.
* Train both dispatch team and fleet drivers on new processes, adjusted processes, or on-boarding.
* Responsible in making sure all proper paper work, BOLS, and documentation is collected and uploaded to our internal systems in a timely manner.
* Conduct performance reviews for the dispatch team.
* Assist the Fleet Supervisor in various trainings, analysis, and company initiatives.
* Responsible for addressing, monitoring, and resolving any container shortages “pooled inventory management”.
* Secured containers are used in our network for secured pickups at client sites.
* Maintain routing guide for our processing plant network.
* Research and resolve issues as it pertains to freight charges, pick up issues, missing or damaged assets, etc.
* Ensure all federal and state DOT regulations are met
* Proactively manage area of responsibility to ensure profitability and take steps to correct as needed
* Responsible for recruiting, hiring, training, managing and motivating the dispatch workforce through utilization of reporting and analytics.
* Ensure KPIs are met and take steps to correct as needed to drive efficiency
* Provide ongoing thought leadership to drive profitability and growth in the business
* Responsible for training, troubleshooting on fleet technology (Xata / XRS

What Does A Dispatcher Supervisor Do At Universal Forest Products

* Manages and schedule all outbound loads and coordinate with sales and production.
* Manages UFP drivers and dedicated carriers Coordinate proper loading and shipping order with S/R personnel.
* Set up all loads to be shipped common carrier with outside freight companies.
* Hit weekly revenue goals Determines mode of transportation and selects appropriate carrier.
* Negotiates rates and contracts for transportation services.
* Coordinates routing of orders, and dispatches carrier with orders and appropriate delivery instructions consistent with customer receiving times.
* Ensures all internal/external paperwork meets all Universal as well as DOT regulations and procedures.
* Establishes delivery appointments and loading times for each carrier.
* Manages internal (UFP) equipment and drivers.
* Answers questions and resolves supplier and customer problems regarding transportation issues.
* Documents any shortage on orders, investigates reasons for occurrence and informs carrier of shortage to get compensation or to resolve issue with customer with assistance of sales.
* Audits and approves freight bills for payment.
* Files claim for any loss or damage on inventory and notifies plant management.
* Approve and issue vendor po s Takes and acts upon all calls for tracing and/or expediting orders.
* Prepares various reports and correspondence as required.
* Manages data on data system

What Does A Dispatcher Supervisor Do At DHL Express

* Lead and develop team to great quality service
* Recommend process improvements
* Maintain Center of Excellence
* Approve days off working with the schedule to ensure coverage
* Ensure all requests from customers and the field are answered or dealt with promptly and professionally
* Manage the workload to ensure all team members are supported
* Ensure all driver check requests, follow-up with drivers and then advise Customer Service requester
* Responsible for internal and external customer service- reply within set limits
* Organization and dispatch of pick-ups in a manner that allows maximum driver efficiency
* Stay current with operation sort changes and cut-off times
* Proactively manage customer perception of and level of satisfaction with our service
* Interact effectively with other members of the DHL Networks, Other departments as well asbuild synergies with Customer Service and Operations teams
* Present Developmental and Motivational feedback in the AID format
* Meet Departmental Goals and KPI’s
* Provide feedback for employee’s quarterly reviews with Manager

What Does A Dispatcher Supervisor Do At Holland

* Holland, Inc., a recognized leader in the transportation industry has an immediate need for a
* Central Dispatch Supervisor** to join our Line Haul Operation at our Corporate Office in Holland, Michigan.
* Primary Responsibilities** :
* Coordinate and plan the nightly movement of freight thru the 53 terminal network to ensure service requirements are met
* Facilitate trip reduction and enhance network acceleration through KPI execution
* Manage and Direct approximately 1,600 drivers and the movement of 2,500 loads per night.
* We offer a competitive salary for qualified candidates.
* In addition to salary we offer a full range of benefits.
* Medical, Dental, Vision, Prescription and Life insurance.
* Short and Long term Disability (premiums are 100% paid by the company)
* Elective benefits include flex spending accounts for both health and dependent care, supplemental life/AD&D for employee and dependents, and 401k with company match
* Employees are eligible to participate in the Paid Time Off plan on their date of hire

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Dispatcher Supervisor Videos

LSPDFR - Day 197 - Vocal Dispatch

The life of a Flight Dispatcher

Production Manager

Dispatcher Supervisor Jobs

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Dispatcher Supervisor Demographics

Gender

Male

54.9%

Female

43.6%

Unknown

1.5%
Ethnicity

White

60.4%

Hispanic or Latino

17.8%

Black or African American

11.5%

Asian

6.8%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

73.9%

French

3.5%

Portuguese

2.6%

German

2.6%

Urdu

1.7%

Carrier

1.7%

Hindi

1.7%

Arabic

1.7%

Chinese

0.9%

Mandarin

0.9%

Dakota

0.9%

Japanese

0.9%

Amharic

0.9%

Czech

0.9%

Dari

0.9%

Persian

0.9%

Russian

0.9%

Polish

0.9%

Bosnian

0.9%

Thai

0.9%
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Dispatcher Supervisor Education

Schools

University of Phoenix

29.8%

Ashford University

7.5%

Kaplan University

5.7%

American InterContinental University

5.7%

Pennsylvania State University

4.4%

Indiana Wesleyan University

4.4%

Community College of the Air Force

3.9%

Essex County College

3.9%

Michigan State University

3.5%

Strayer University

3.1%

Miami Dade College

3.1%

Southern New Hampshire University

3.1%

Liberty University

3.1%

College of Southern Nevada

3.1%

Central Piedmont Community College

2.6%

Virginia Commonwealth University

2.6%

California State University - Fresno

2.6%

Thomas More College

2.6%

Eastern Michigan University

2.6%

Southwestern College

2.6%
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Majors

Business

38.8%

Criminal Justice

10.9%

Management

5.0%

Psychology

4.3%

Computer Science

4.0%

General Studies

3.4%

Nursing

3.3%

Accounting

3.3%

Liberal Arts

2.8%

Health Care Administration

2.8%

Communication

2.7%

Education

2.5%

Supply Chain Management

2.4%

Medical Technician

2.3%

Information Technology

2.1%

Sociology

2.0%

Marketing

2.0%

Aviation

1.9%

Medical Assisting Services

1.8%

Computer Information Systems

1.8%
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Degrees

Other

35.5%

Bachelors

31.6%

Associate

17.4%

Masters

7.8%

Certificate

5.4%

Diploma

1.3%

License

0.6%

Doctorate

0.3%
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Dispatcher Supervisor Videos

LSPDFR - Day 197 - Vocal Dispatch

The life of a Flight Dispatcher

Production Manager

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Top Skills for A Dispatcher Supervisor

  1. Truck Drivers
  2. Dispatch Supervisor
  3. Safety
You can check out examples of real life uses of top skills on resumes here:
  • Train, coach, supervise and evaluate performance of subordinate staff of 18-25 truck drivers and production crew.
  • Moved to call center dispatch supervisor responsible for installation and repair activities.
  • Conduct monthly driver meetings on a variety of topics including safety, standard operating procedures, customer service and industry regulations.
  • Contributed significantly to a reduced number of quality checks made by technicians by suggesting and implementing standard operating procedures for dispatchers.
  • Answered and quickly directed 9-1-1 emergency and non-emergency calls to the appropriate emergency personnel.

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Top Dispatcher Supervisor Employers

Jobs From Top Dispatcher Supervisor Employers

Dispatcher Supervisor Videos

LSPDFR - Day 197 - Vocal Dispatch

The life of a Flight Dispatcher

Production Manager

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