What Does A Dispatcher Supervisor Do At United Technologies Corporation
* If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you.* We are seeking a motivated, top performing field operations professional to deliver high quality products/services that meet customer needs.* Specific responsibilities for this position include:* Supervise technicians and job site activity* Foster excellent communication among team members while maintaining a good working relationship with the union* Support the efforts of the service sales representatives and service coordinators* Manage the daily routine service, maintenance scheduling, repair service management, including new equipment start-ups and warranty issues* Perform service sales activities to fulfill customer requirements and maximize profitability* Promote service agreements and technical solutions, repairs and controls to existing customers
What Does A Dispatcher Supervisor Do At Arrow Electronics
* Plan, organize, direct, and participate in logistics operations which consist of reverse logistics, forward logistics, international shipments, and inter-company transfers.* Ensure proper routing and maximization of our private fleet on a daily execution basis.* Responsible for international shipping initiatives for the company.* Ability to manage a team of dispatchers in regards to strategic transportation duties and initiatives.* Train both dispatch team and fleet drivers on new processes, adjusted processes, or on-boarding.* Responsible in making sure all proper paper work, BOLS, and documentation is collected and uploaded to our internal systems in a timely manner.* Conduct performance reviews for the dispatch team.* Assist the Fleet Supervisor in various trainings, analysis, and company initiatives.* Responsible for addressing, monitoring, and resolving any container shortages “pooled inventory management”.* Secured containers are used in our network for secured pickups at client sites.* Maintain routing guide for our processing plant network.* Research and resolve issues as it pertains to freight charges, pick up issues, missing or damaged assets, etc.* Ensure all federal and state DOT regulations are met* Proactively manage area of responsibility to ensure profitability and take steps to correct as needed* Responsible for recruiting, hiring, training, managing and motivating the dispatch workforce through utilization of reporting and analytics.* Ensure KPIs are met and take steps to correct as needed to drive efficiency* Provide ongoing thought leadership to drive profitability and growth in the business* Responsible for training, troubleshooting on fleet technology (Xata / XRS
What Does A Dispatcher Supervisor Do At Universal Forest Products
* Manages and schedule all outbound loads and coordinate with sales and production.* Manages UFP drivers and dedicated carriers Coordinate proper loading and shipping order with S/R personnel.* Set up all loads to be shipped common carrier with outside freight companies.* Hit weekly revenue goals Determines mode of transportation and selects appropriate carrier.* Negotiates rates and contracts for transportation services.* Coordinates routing of orders, and dispatches carrier with orders and appropriate delivery instructions consistent with customer receiving times.* Ensures all internal/external paperwork meets all Universal as well as DOT regulations and procedures.* Establishes delivery appointments and loading times for each carrier.* Manages internal (UFP) equipment and drivers.* Answers questions and resolves supplier and customer problems regarding transportation issues.* Documents any shortage on orders, investigates reasons for occurrence and informs carrier of shortage to get compensation or to resolve issue with customer with assistance of sales.* Audits and approves freight bills for payment.* Files claim for any loss or damage on inventory and notifies plant management.* Approve and issue vendor po s Takes and acts upon all calls for tracing and/or expediting orders.* Prepares various reports and correspondence as required.* Manages data on data system
What Does A Dispatcher Supervisor Do At DHL Express
* Lead and develop team to great quality service* Recommend process improvements* Maintain Center of Excellence* Approve days off working with the schedule to ensure coverage* Ensure all requests from customers and the field are answered or dealt with promptly and professionally* Manage the workload to ensure all team members are supported* Ensure all driver check requests, follow-up with drivers and then advise Customer Service requester* Responsible for internal and external customer service- reply within set limits* Organization and dispatch of pick-ups in a manner that allows maximum driver efficiency* Stay current with operation sort changes and cut-off times* Proactively manage customer perception of and level of satisfaction with our service* Interact effectively with other members of the DHL Networks, Other departments as well asbuild synergies with Customer Service and Operations teams* Present Developmental and Motivational feedback in the AID format* Meet Departmental Goals and KPI’s* Provide feedback for employee’s quarterly reviews with Manager
What Does A Dispatcher Supervisor Do At Holland
* Holland, Inc., a recognized leader in the transportation industry has an immediate need for a * Central Dispatch Supervisor** to join our Line Haul Operation at our Corporate Office in Holland, Michigan.* Primary Responsibilities** :* Coordinate and plan the nightly movement of freight thru the 53 terminal network to ensure service requirements are met* Facilitate trip reduction and enhance network acceleration through KPI execution* Manage and Direct approximately 1,600 drivers and the movement of 2,500 loads per night.* We offer a competitive salary for qualified candidates.* In addition to salary we offer a full range of benefits.* Medical, Dental, Vision, Prescription and Life insurance.* Short and Long term Disability (premiums are 100% paid by the company)* Elective benefits include flex spending accounts for both health and dependent care, supplemental life/AD&D for employee and dependents, and 401k with company match* Employees are eligible to participate in the Paid Time Off plan on their date of hire
