Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The best certifications for a dispatcher supervisor are Commercial Driver License (CDL), Certified Pharmacy Technician (CPhT), and Emergency Medical Dispatcher.
Dispatcher supervisor certifications demonstrate your competency as a dispatcher supervisor to employers. However, not all dispatcher supervisor certifications provide the same value.
Below is a list of the best dispatcher supervisor certifications. Obtaining a dispatcher supervisor certification will give you a leg up when you apply for jobs and increase your potential salary.
| Rank | Dispatcher supervisor certification | Organization |
|---|---|---|
| 1 | Commercial Driver License (CDL) | FMCSA |
| 2 | Certified Pharmacy Technician (CPhT) | PTCB |
| 3 | Emergency Medical Dispatcher | APCO |
| 4 | Emergency Medical Dispatcher Certification (EMD) | IAED |
| 5 | Aircraft Dispatcher (ADX) | FAA |
The Federal Motor Carrier Safety Administration (FMCSA) is the agency of the U.S. Department of Transportation that is responsible for establishing standards for Commercial Motor Vehicle (CMV) operators, including the Commercial Driver's License (CDL). The minimum national CDL testing standards and licensing requirements established by FMCSA are administered by state driver licensing agencies when they issue a CDL. You are required to obtain and hold a CDL if you drive interstate, intrastate (within a state), or for foreign commerce and drive a vehicle that meets any of the classifications of a CDL. States develop their own tests which must meet the minimum federal standards, but which also may have standards unique to the state. To get a CDL, first you must get a commercial learner's permit. States can only issue learner's permits and CDLs to drivers after they pass knowledge exams and skills tests. You have to pass the CDL knowledge and skills tests for the class of license and type of endorsement required to operate the type of commercial vehicle you plan to drive. And, you have to take the skills test in a vehicle of the same type as the vehicle you plan to operate. For a quick reference of CDL Classes, see the CDL License Matrix.
PTCB's pharmacy technician certification program enables technicians to work more effectively with pharmacists to offer safe and effective patient care and service. Certification is achieved by meeting specific eligibility requirements and earning a passing score on the Pharmacy Technician Certification Exam (PTCE). The PTCB certification program is accredited by the National Commission for Certifying Agencies (NCCA).
This course is based on the NHTSA National Standard Curriculum for EMD. Completion of the APCO Institute Emergency Medical Dispatcher course means that the student has met all of the requirements of the National Standard Curriculum - an important point for states that require compliance with the national curriculum.Topics covered provide the student with the knowledge and foundation to answer calls for emergency medical service and properly prioritize the response. The course also provides the student with the knowledge needed to convey proper pre-arrival instructions to the caller when needed.
The Emergency Medical Dispatcher (EMD) has been recognized as an essential component of effective EMS systems. Proper and timely training as well as a sound medical protocol are what help EMDs deliver quality care to the calling public with emergency medical needs.
Aircraft Dispatcher is an entry level certification and is required for all Aircraft Dispatchers to demonstrate and pass a written and oral exam to receive their license. This certificate also introduces the applicant to an array of crucial components within the FAA and airport operations. Most applicants will attend an Aircraft Dispatchers five (5) week course and take multiple field trips to local area airline operational control centers. Upon completing the course, the student will be an expert in reading and interpreting Meteorological Terminal Aviation Routine Weather Report (METAR), Terminal Area Forecast (TAF) forecasts, and many important aviation weather maps, which are used in daily airline Flight Dispatch offices. Both Domestic and Global Navigation Systems are covered thoroughly, as well as the North Atlantic Track System (NATS). NOTAMs and Pilot Reports are also covered during the course.
The best dispatcher supervisor certification is Commercial Driver License (CDL). The Commercial Driver License (CDL) is awarded by the Federal Motor Carrier Safety Administration. The advanced certification is for more experienced employees as it often requires some work experience to acquire.
Here's a bit more background on how to obtain this dispatcher supervisor certification:
The most in-demand dispatcher supervisor certification is Emergency Medical Dispatcher based on all active job postings. Having this dispatcher supervisor certification will give you access to more dispatcher supervisor jobs with higher salaries.
The most common combination of dispatcher supervisor certifications include: Commercial Driver License (CDL), Certified Pharmacy Technician (CPhT), and Emergency Medical Dispatcher.
1. Airline Operations: Flight Planning and Flight Dispatch
Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...
2. Getting Started with Call Center Training
Call Center Training is essential for both new hires and existing staff to sharpen their skills and feel motivated...
3. Truck Dispatcher - Working with owner operators
Work and earn...
4. Customer Service & Support For Customer Service Executives
Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...
5. Cold Calling Mastery
Become fantastic at Cold Calling - making cold calls for lead generation, sales, & business development...
6. Customer Service: Keep 'em coming back!
How to give the best customer service in your industry and keep those customers raving about your business...
7. Supervisor Leadership Skills for a Safe Workplace
Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours...
8. Customer Service Mastery: Delight Every Customer
Master Customer Service using this practical customer care course...
9. Customer Service
How to Approach New Customers and Maintain Existing Ones...
10. Dealing With Angry Customers
Skills and Techniques for Handling Most Customer Situations...
11. Food Safety for Managers and Supervisors
The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge...
12. Outstanding Customer Service - The Ultimate Guide!
Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...
13. Your Customer Service Toolbox: Best Practices for Beginners
Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...
14. Learn Cold Calling Like the Wolf of Wall Street in 3 Days
Cold Calling Like Jordan Belfort: the Exact Blueprint (Including Script & Templates) to Close the Sale Within 3 Days...
15. Customer Service Basics: Improve your Service now
The basic golden rules to kickstart your service...
16. [2023] Customer Service 2.0: Learn Digital Customer Service
Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...
17. Cold Calling for B2B Sales: How to Prospect over the Phone
B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...
18. Fundamentals of Logistics, Supply Chain & Customer Service
Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...
19. Payroll Accounting: Laws, Calculations, and Journal Entries
Master the complex world of payroll with practical examples, legislation insights, and comprehensive problems...
20. Customer Service Success: Take Your Skills to the Next Level
3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...