All duties are performed in accordance with department and state regulations, Federal Communication Commission regulations and the National Crime Information Center policies. Responsibilities include: 25% - Utilize multiple computer systems to include computer-aided dispatch (CAD), telephones, alarms and emergency notification systems. Make rapid, accurate and complete data entries. Follow established policies and procedures. Report software/hardware problems to the supervisor and perform minor adjustments and basic maintenance. Monitor and/or operate alarm systems to include intrusion, fire, armed robbery, anti-theft, National Weather Service and Civil Defense warning systems. Route emergency information to proper personnel.
20% - Operate a radio base station sending and receiving messages with emergency service personnel and agencies in accordance with FCC regulations and established procedures. Hear and understand the content of simultaneous/multiple voice transmissions while monitoring multiple radio frequencies to include University of Kansas Police Department, Lawrence Police, Lawrence-Douglas County Fire and Medical, Douglas County Sheriff, Kansas Highway Patrol and other University departments. Identify frequencies by observing multicolored light indicators on the radio console or hearing and distinguishing voices and/or tones. Use proper methods of transmitting that involves activating buttons located on the radio console and relaying information to responding units and shift supervisors in an accurate and concise manner. Log pertinent information and monitor the status and location of on-duty units.
20% - Answer police department telephone business lines, administrative lines and 911 emergency lines for the University. Use proper communication techniques in answering inquiries dealing with complaints. Prioritize by importance. Uses communication techniques to calm excited and/or verbally abusive callers to gather incident specific data. Dispatch emergency services to include police, fire and medical, as needed. Make telephone notifications to personnel and administrators relaying pertinent information, as appropriate or as requested. Log telephone calls as required. Manages a text telephone for TTY/hearing impaired.
15% - Operate a highly technical data transmission and retrieval computer using proper codes to send, relay and receive information from other criminal justice agencies. Use appropriate computer codes, formats and policies. Provide general information, as requested, by emergency service responders, administrators and the general public.
10% - Coordinate communications in routine and emergency situations. Manage the total communication operation that frequently involves multi-tasking the following: answer and prioritize multiple phone calls; rapid and independent dispatch decisions based on appropriate rules, regulations, policies and procedures; monitor and record in a computer data base radio transmission system; coordinate emergency response units. Ensure established deadlines are met, as applicable. Maintain logs, records and reports in conformance with appropriate policies and procedures.
5% - Participate in training as directed by supervisor and/or the department. May be requested to work special/emergency assignments including but not limited to major crime scenes, large University events and/or disaster sites. May assist the public by providing information concerning the University, department policies/procedures and job-related topics.
5% - Other duties as assigned.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, ******************, Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, ************, 711 TTY.
Work Schedule
Four-day work weeks for three different work shifts: 8 a.m. - 6 p.m., 2 p.m. - 12a.m. and 10 p.m. - 8 a.m, Sunday through Saturday.
Shifts are assigned with rotating days off. Overtime is available and or required for special events, major incidents and shift coverage.
Contact Information to Applicants
Sandy Patchen ***************
High school diploma or completion of a G.E.D. equivalency.
No previous experience required; however, a new employee receives a minimum of 12 weeks in-house training and is not released to work independently until competence is proven.
Experience in an emergency/non-emergency communications network operation.
Experience in using multiple phone systems.
Position Overview
The University of Kansas is seeking a full-time Emergency Communications Officer who will work with police and emergency personnel in protecting the life, health, safety and campus property by expeditiously receiving, analyzing, evaluating and prioritizing emergent and non-emergent information via telephone, radio, computer, alarms, printers and in-person contacts. The position also processes and maintains police records.
The KU Emergency Communications Center operates 24 hours a day, 365 days a year, including holidays. Communications personnel work four-day work weeks for three different work shifts: 8 a.m. - 6 p.m., 2 p.m. - 12a.m. and 10 p.m. - 8 a.m, Sunday through Saturday. Shifts are assigned with rotating days off. Overtime is available and/or required for special events, major incidents and shift coverage.
KU Police Department within KU Operations builds partnerships within the KU community to promote a safe and secure campus environment for students, faculty, staff and visitors. KU Operations supports KU's mission of learning, scholarship, and creative endeavor by providing the visible and behind-the-scenes services that make possible the university's academic and research missions.
KU offers great benefits to employees with up to 176 hours of paid vacation per year, 96 hours of sick leave earned per year, nine paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options, and State of Kansas discounts offered by various vendors. KU also offers employees educational and professional development opportunities. Tuition assistance offers up to 12 credit hours per year for employees and Employee Dependent Tuition Assistance Scholarship (EDTAS) award opportunities! Details available at: *************************************************
KU's excellence is a result of the rich tapestry of experiences, perspectives, and backgrounds of our faculty, staff, students, and colleagues from across our nation and the globe. At KU, we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each other's success. We foster a culture of care where each person is seen, heard, and valued. When people feel a true sense of belonging, we believe they are better able to reach their full potential and achieve remarkable things.
KU is not able to provide immigration sponsorship for this position.
The successful candidate must be eligible to work in the U.S. by the effective date of the appointment.
Additional Candidate Instruction
In addition to the online application, the following documents are required to be considered for this position:
A cover letter addressing how required and preferred qualifications are met.
Resume or curriculum vitae.
Name and contact information for three professional references.
Application review begins Monday, January 5th 2026 and will continue until all positions have been filled.
U.S. citizen or non-U.S. citizen legally able to perform the work in or for the United States.
Must possess a valid form of identification for background check and hiring requirements (e.g., driver's license, passport, birth certificate).
Must be at least 18 years of age.
Must pass a thorough background check.
Must be free of any diversions for or convictions of felonies or their equivalent and free of any diversions for or convictions of misdemeanor crimes of domestic violence or their equivalent.
Become NCIC certified prior to the end of the initial six-month probationary period.
Must be able to work assigned 10-hour shifts with rotating days off.
Hearing correctable to a range that will allow normal radio and telephone conversation with field units with or without accommodation. Must submit to a hearing examination.
Vision correctable to a range that will allow reading of computer display terminals, maps, and printouts quickly and accurately.
Ability to perform all essential job functions and not pose a direct threat to the health or safety of self or others.
On occasion, be available to be called in to work or held past the normal shift schedule with little or no advance notice.
$38k-45k yearly est. Easy Apply 25d ago
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Police Dispatcher
Oklahoma City University 4.4
Dispatcher job in Oklahoma City, OK
VP Area: Police
Department: Police
FLSA Status: Non-Exempt
Benefit Eligibility: Yes
The Police Dispatcher receives incoming calls for police services, dispatches officers as appropriate, maintains records of communications and activities to support the safety of the campus community.
Preferred Qualifications:
Two years of dispatching experience in police or campus law enforcement
Job Duties:
Demonstrate an attitude and behavior that reflects the values and mission of the department and University.
Initiate outgoing and receive incoming telephone communications for the department.
Orally communicate, in the English language, campus regulations, rules and policies to members of the campus community and visitors, and to orally communicate vital information to members of the department.
Transmit and receive information from Police personnel via two-way radios.
Maintain records of all communications to and from Police personnel regarding incidents, field activity, and other pertinent matters.
Maintain and accurately tally officers' activity during an assigned shift.
Oversee checking in and out of equipment to departmental personnel including maintaining inventory records.
Provide administrative support as assigned by supervisors. Examples of support may include entering data into departmental databases and compiling information for reporting purposes.
Other duties as assigned. Conditions of Employment:
Must pass a pre-employment criminal background check.
Must successfully obtain and maintain OLETS certification.
Must successfully complete all internal police dispatch, and related training.
Knowledge, Skills and Abilities:
Excellent writing skills without the use of auxiliary aids or services.
Excellent oral communications skills, using the English language, without the use of auxiliary aids or services.
Excellent computer skills, with proficiency in MS Word, MS Outlook, MS Excel, and MS Access within a Windows XP operating system.
Ability to understand and apply concepts presented in training programs and procedures manuals, as evidenced by;
Successful completion of all tests within training programs.
Application of such concepts when dispatching.
Ability to work with and cooperate with supervisory staff, officers, other dispatchers, and support personnel at all levels.
Ability to react calmly and effectively in emergency situations.
Ability to operate base unit and hand-held radio equipment. without the aid of any auxiliary devices.
Ability to operate complex telephone and switchboard systems.
Ability to accurately type radio logs at a speed of thirty-five words per minute, and to complete such typing by the end of each shift.
Ability to perform assigned filing tasks as evidenced by:
Proper understanding of alphabetizing.
Organizing materials in a filing system.
Retrieving necessary information from files.
Ability to compile an accurate tally of field activity using basic mathematical skills.
Ability to pass a written test as established by the State of Oklahoma to become OLETS certified.
Must be able to multi-task no less than three job related functions as enumerated in Duties and Responsibilities and Special Skills categories of this position description.
Ability to work as scheduled, which may include nights, weekends, and additional shift to support the operations of the Police Department.
Physical Demands and Working Conditions:
Work is primarily indoors, but requires the incumbent to be in an outdoor environment when traveling between campus buildings or off campus.
Because the Police Department functions 24 hours a day, 7 days a week, this position will work nights and weekends, as scheduled.
Incumbent will be exposed to frequent noise caused by telephones, radios and office machines.
$24k-30k yearly est. 60d+ ago
Dispatcher
America West Transportation 3.9
Dispatcher job in Oklahoma City, OK
About the role
The Dispatcher reports to and supports the Transportation Manager in daily operational and Administrative tasks within the department assigned by the Transportation Manager.
What you'll do
Key Tasks and Responsibilities
Coordinate and update daily driver schedules
communicate any changes promptly
Enter and review timekeeping data and timecards daily.
Accurately input data from Driver/Attendant (D/A) reports.
Provide customer service and support in coordination with partners and clients.
Manage incoming client calls , route and follow up as needed.
Respond to transport requests using available company resources.
Answer incoming calls promptly and professionally.
Complete clerical and administrative duties as assigned.
Assess next-day resource availability
Identify and address potential scheduling issues.
Adjust schedules and reassign drivers to ensure adequate coverage.
Report operational issues to Management, including recommended solutions.
Schedule transportation routes in alignment with the Transportation Coordinator's plans.
Provide lunch relief or backup support for operations.
Prepare and submit additional assigned reports.
Qualifications
Education & Training
High school graduate or GED equivalent is preferred but not required.
Dispatchers should be familiar with the driving region and the surrounding areas.
Knowledge and Experience
Minimum 1 year of experience working in Senior care is preferred
Strong knowledge of the service area, including local streets, neighborhoods, and traffic patterns.
Experience in dispatching, vehicle scheduling, or administrative office work is desirable.
Applicants must be familiar with using cellular phones and navigating around areas using a GPS.
Physical certifications: Pass DOT "fitness for duty" exam; HEP B Series and contractual vaccinations
Acceptable background screens, which include but is not limited to criminal check and drug and alcohol screening
Valid Authorization to work in the U.S.
Core Competencies
Self-motivated and responsible
Good communication skills
Positive attitude
Willing to go the extra mile
Working Conditions
Able to work in a fast-paced environment.
Must pass pre-employment screening - background and drug screen which includes alcohol screening
Physical Requirements
Ability to sit or stand for periods of up to 4 hours.
Frequent use of office equipment, including computer, keyboard, mouse, phone, printer, and filing systems, typically while seated.
Requires the ability to perform tasks using safe and proper body mechanics, including reaching, bending, and lifting light objects as needed.
The
Dispatcher
must be able to perform the essential functions of this position with or without reasonable accommodation. The Employer will provide accommodations to enable qualified individuals with disabilities to perform these functions, unless doing so would create undue hardship.
This job description outlines general duties but is not exhaustive. Responsibilities may evolve to meet business needs. The company reserves the right to modify duties or assign additional tasks as required.
$28k-35k yearly est. 10d ago
911 Emergency Communications Dispatcher
City of Liberal 3.4
Dispatcher job in Liberal, KS
911 Emergency Communications Dispatcher
Department: Communications
Supervisor: Communications Director
FLSA: Non-Exempt
Apply at: ******************** XB2KfX57
This classification exists is to operate computer and other related communications equipment to accurately receive and transmit information of importance accurately receive and transmit information for the City of Liberal n Seward County. Work involves evaluating incoming 9-1-1 calls to determine the appropriate level of Police, Sheriff, Fire and/or EMS assistance. Employees are expected to utilize their communication skills and to exercise considerable judgement. Performed work with general direction of a Communications supervisor who is available for consultation. Position requires shift, holiday, and weekend work.
ESSENTIAL FUNCTIONS:
Operates a computer-aided dispatching console consisting of a computer-based telephone system and radio console;
Answers incoming call and extracts necessary information from citizens and City/County employees;
Evaluates incoming calls to determine the nature and urgency of the call;
Dispatches the appropriate emergency response unit or personnel;
Receives radio calls from field units, transmits messages via radio or telephone, and makes inquiries to obtain requested information or services;
Contacts outside agencies and other City/County departments to coordinate aid (i.e., contacts utility companies to inform that wires are down or to arrange for electrical shut-offs, contacts the Water Services Department to arrange for water turn-off, contacts the Police or Sheriff department for assistance);
Transmits messages and ensures accurate receipt and understanding;
Receives telephone calls from the public and follows through by relaying information to appropriate departmental personnel for action;
Logs information relating to calls received over the telephone or transmitted by radio;
Answers telephone calls for paging and performs paging functions;
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Additional Duties
Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries;
Files data and performs other routine clerical tasks;
Answers routine questions or refers calls to appropriate agencies on non-emergency inquiries;
Attends in-service training classes in order to maintain required certifications;
Knowledge of:
Organization, policies, operating procedures, and methods of the department to which assigned.
Emergency medical procedures.
Medical terminology.
The city street and county road system and geographical layout of the city of Liberal and surrounding service areas throughout Seward County.
Skill in:
Operating communications equipment (multi-button telephones, base radio, computer terminals) quickly and accurately.
The use of the compute-aided dispatch system and radio console.
Ability to:
Operate computer dispatch equipment, base radio equipment, automatic switchboards, and monitoring equipment.
Understand and follow moderately complex oral instructions in the English language.
Remain calm and effective under heavy workload and emergency situations.
Speak with a clear, well-modulated voice.
Write legibly using proper sentence structure, grammar, punctuation, and spelling.
Obtain and act on information quickly and accurately.
Respond to aural or visual signals.
Communicate orally, in the English language using a telephone and radio.
Comprehend and make inferences from written material.
Learn job-related material primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.
Learn street locations, county roads, station locations, and geography of the areas served.
Remain in a sitting position for extended periods of time.
Work cooperatively with citizens, co-workers, sworn personnel, and other City and County employees.
Working Conditions:
Office Environment; exposure to computer screens.
Essential and marginal functions may require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; extensive use of computer keyboard.
Remain calm and exercise judgment in making decisions in emergency situations under heavy workloads.
Remain in a sitting position for extended periods of time.
Additional Requirements:
Some positions will require the performance of other essential and marginal functions depending upon work location, assignment, or shift. Duties as assigned.
Must be able to pass the City of Liberal/Seward County Dispatch program within 6 months of hire and maintain certification during employment.
A valid driver s license and have a good driving record.
18 years of age or older
Schedule:
6 AM- 6 PM
12 hour rotating shifts
ACCEPTABLE EXPERIENCE AND TRAINING:
One year of experience in the operation of two-way radio and/or telephone switchboard equipment, including some experience in general typing and clerical work. Other combinations of experience and education that meet the minimum qualifications may be substituted. High School diploma or GED required & must be able to pass background check.
$42k-52k yearly est. 60d+ ago
Police Dispatcher
Oklahoma City Community College 3.7
Dispatcher job in Oklahoma City, OK
Posting Number Staff_0403432 Classification Title Staff Working Title Police Dispatcher Datatel Position ID SASE5POLDISP1B Annual Hours 2080 Placement Range $15.07 - $16.96 Position Type Regular Job Category Non-Exempt General Description This position performs duties associated with emergency and non-emergency response of a Campus Police Department to service calls and inquiries received through on-scene observations, telecommunications, emergency alarms, and personal contact with campus patrons.
Reports To Campus Police Communications Coordinator What position(s) reports to this position?
None
Minimum Education/Experience
High School diploma or GED
Minimum (1) year clerical/switchboard experience
Required Knowledge, Skills & Abilities
Knowledge:
Computers and related software programs
Police dispatch protocol or related law enforcement protocol
Customer service principles
Skills:
Operating a telephone switchboard
Communicating in a clear and concise manner
Operating office business equipment (i.e. scanners, FAX, and Copiers)
Using a computer, keyboard, and mouse
Using a two-way radio
Organizing, filing, and retrieving documents from files.
Abilities:
Obtain, note, and transfer details of complex situations to police or security officers by telephone or radio communication
Effectively prepare, organize, file, and retrieve written forms, logs, and report documents
Respond effectively and calmly with difficult or irate callers
Recognize critical situations and organize actions following protocols and standards for emergency responses
Remain calm in an emergency
Physical Demands/Working Conditions
PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS:
The work is sedentary work which requires the person in this position to occasionally exert up to 10 pounds of force to grasp, lift, carry, push, pull or otherwise move objects, including the human body.
Additionally, the following physical abilities are required:
This position requires the person to frequently communicate with and listen to students, faculty, staff, and others to perform the essential functions of the position; must be able to exchange accurate information in various situations.
This position requires the person to frequently move about the office to assist customers and perform the essential functions of the position.
This position requires the person to frequently operate a computer and other equipment to perform the essential functions of the position.
This position requires the person to frequently operate equipment that involves repetitive motions of hands and wrists.
This position requires the person to frequently position self to access materials that may be above head or at ground level.
This position requires the person to use upper and lower body to exert force up to 20 pounds to grasp or lift materials or equipment.
This position requires the person to frequently position self to work assist Police Department staff, customers, and work with equipment.
This position requires the person to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
This position requires the person to judge, observe, and assess the accuracy, neatness, thoroughness of work assigned or to make general observations.
Work is performed in a relatively safe and secure indoor environment. May be exposed to infectious diseases. Occasionally required to function around prisoners, mental patients, or uncooperative, agitated, and/or hostile individuals.
Work is performed regularly where decisions are made that could lead to major community or organizational consequences if there is a failure to make the appropriate decision at the time. '
Work is performed during a flexible schedule including a weekend schedule; can be assigned to any shift to best meet the needs of the Campus Police Department; and must work weekends, holidays, and overtime as needed.
Preferred Qualifications
Associate degree
Minimum (1) year previous work experience as a police dispatcher either in a law enforcement or in a college campus, student life situation.
OLETS Certification (active or expired)
OKFirst Weather Radar Certification
Required Training
Annual Campus Security Authority (CSA) Training
Quarterly compliance training as assigned by the institution.
Work Hours
Work hours will be assigned to best meet the needs of the Campus Police Department. The Police Dispatcher is required to be available to work, days, evenings, weekends, holidays, and overtime, as needed.
Department Campus Police Department Job Open Date 10/17/2025 Job Close Date Open Until Filled No HR Contact Rose Sanchez Special Instructions to Applicants
Applicants are to thoroughly complete the online application and attach the following required documents: cover letter, resume, and transcript conferring highest degree.
Applicants who do not attach the required documents will not be considered for the position.
For application assistance, please contact Human Resources at **************, Monday through Friday between the hours of 8:00 AM and 5:00 PM.
Job Duties
Job Duties (Position Specific)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the , but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
Job Duties (Duties Assignment Statement)
Greets visitors to the Campus Police Department with respect and courtesy; answers and connects non-emergency incoming telephone calls to OCCC PBX system when necessary.
Effectively receives, comprehends, and responds to emergency and non- emergency incoming telephone, radio, and other electronic communications directed to the Campus Police Department following established protocols; obtains necessary details to facilitate a rapid, safe, and comprehensive delivery of emergency services.
Exchanges information utilizing written or oral communication; assigns proper personnel to all service requests.
Recognizes the need for external emergency resources and initiates communication with appropriate agencies.
Monitors and utilizes closed circuit television (CCTV) system, fire systems, and security alarms to assist officers in maintaining a safe and secure campus.
Maintains a functional awareness of campus geography, events, schedules, and key safety and security concerns. Maintains records related to incident reports, lost and found property, communication logs, traffic citations, and service requests.
Job Duties (Safety / Policy & Procedures)
Abide by the policies and procedures published in the Board of Regents Policies and College Policies & Procedures (****************************
Contributing to a safe educational & working environment is the responsibility of all College employees and is accomplished when employees:
Adhere to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others.
Complete quarterly health and safety training pursuant to OCCC's established safety and health procedures and practices.
Participate in all applicable OCCC emergency, evacuation, shelter in place drills, and be prepared to take action and assist others in taking appropriate action should a health or safety emergency occur.
This position has been identified as having significant responsibility for student and campus activities. The individual holding this position is designated as a Campus Security Authority (CSA). CSAs are required to report crimes they become aware of to the Reporting Structure at Oklahoma City Community College. Annual CSA training is required for individuals holding this position.
$28k-33k yearly est. 6d ago
911 Dispatcher
City of Salina, Ks 3.8
Dispatcher job in Salina, KS
Police Department The 911 Dispatcher serves as an essential link in providing rapid communication & assistance to emergency teams. This role demands collaborative skills, meticulous attention to detail, & decisive judgment. Key qualifications include having a high school diploma & completing necessary training programs. This role is a critical connection to deliver vital services to our community.
Career Advancement: Lead Dispatcher, Communications Supervisor
On-the-Job Training: Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a thorough introduction to emergency communication protocols. New employees benefit from hands-on experience, learning advanced communication techniques & problem-solving strategies essential in high-pressure scenarios. The training emphasizes real-time decision-making & adaptability, ensuring staff are well-equipped for immediate & future challenges. This commitment to continuous development encourages employees to cultivate new abilities & envision a lasting career within the organization.
Duties:
* Responsible for dispatching all police, sheriff, fire, & ambulance operations in the city & county.
* Monitors radio transmissions & provides necessary support through use of a fixed two-way communications system; monitors a computerized emergency system & dispatches appropriate response.
* Receives emergency & non-emergency telephone calls for service & dispatches necessary emergency/service response using a two-way communications system.
* Operates a nationwide computerized database providing inquiry support for authorized requestors; enters a variety of data into a computerized database for the purposes of permanent storage & retrieval.
Education: High school diploma or G.E.D.
Experience: Requires successful completion of in-service training program in communications related curriculum within six (6) months from start date of employment.
Requirements:
* Must be nineteen (19) years of age or older at start date of employment.
* No felony conviction, domestic violence related conviction, or other serious misdemeanor convictions.
* Requires successful completion of in-service training program in communications related curriculum.
Work Type: Light, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Machines, Tools, & Equipment: Calculator, computer, internet, radio, & telephone.
Selection Process: Must pass selection process that includes assessment interviews, psychological evaluation, computer voice stress analyzer examination, & thorough background checks.
Hours:
* Twelve (12) hour shifts from 6:00 a.m. to 6:00 p.m. & 6:00 p.m. to 6:00 a.m.
* Every other weekend off.
Starting Pay DOQ:
* $22.20-23.31/hr.
* $46,176-48,485/yr.
* Additional differential of $1.50/hour for hours worked after 6:00 p.m. & before 6:00 a.m.
* Additional compensation for associate's, bachelor's, or master's degrees.
* Additional compensation for bilingual Spanish-speaking employees.
Paid Time Off:
* 48 hours of vacation available upon hire, additional 48 hours earned during the year (96 hours in first year).
* 96 hours of sick leave during first year
Examination: Mandatory completion of computerized Dispatcher examination.
Watch emails for examination scheduling notifications!
Equal Opportunity Employer/Drug-Free Workplace: We consider applicants for all jobs without regard to race, sex, sexual orientation, gender identity, religion, age, color, national origin, ancestry, disability, or familial status. Applicants requiring reasonable accommodations to the application and/or interview process should notify a representative of the Human Resources Department at ************.
ADA Notice: For needed accommodations, please call ************ Office or ************ TDD Number between the hours of 8:00 a.m. & 5:00 p.m. Every effort will be made to accommodate known disabilities. For material or speech access, please call at least 5 working days prior to the event.
TH 01/22/2026
$46.2k-48.5k yearly 13d ago
911 Dispatcher
Lyon County, Kansas 3.6
Dispatcher job in Emporia, KS
APPLY TODAY
Come explore the endless opportunities in an environment where we support you and your professional success.
As a Lyon County Communications Officer II, you will provide the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. In this position, you will handle communication relay for law enforcement, fire, emergency medical services, and other emergency and non-emergency calls for service utilizing multiple forms of technology to provide lifesaving instructions. Communications Officers will be expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position, and will be required in an additional six months to demonstrate competency and proficiency.
This position operates on a shift schedule and may involve working long hours, weekends, holidays and/or scheduled days off. Communications Officers have continual contact with the general public, and must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provide needed assistance to all citizens. Other duties as assigned. Non-exempt position with a solid base pays $21.00/hr. and benefits including, paid time off (accounts credited at 10 hours vacation and 8 hours sick per month worked), vendor discounts, health, dental, and vision insurance and much more!
PREFERRED EDUCATION AND EXPERIENCE:
· 2 years of public safety communications experience required
· 1 year of CAD experience required
· Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful.
REQUIRED EDUCATION AND EXPERIENCE:
· Must pass a background check, pre-employment physical, drug screening and work screen.
· High school diploma, G.E.D. or equivalent required.
· Emergency Telecommunicator, Emergency Medical Dispatch and Emergency Fire Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained.
Serious applicants only need apply.
Application and may be obtained at the Human Resources Department or online at *******************
Lyon County EOE | Women | Minorities | Disabled | Veteran
E.O.E. LYON COUNTY strongly encourages women, minorities, individuals with disabilities and veterans to apply to all of our position openings.
Disclaimer: The above information on this announcement has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job.
I. JOB SUMMARY: This is a non-exempt, Grade 4 position. Communications Officers responsibilities include, but are not limited to, providing the link between those requesting public safety services, both emergency and non-emergency, and evaluating and dispatching the required resources as needed. Communications Officers are a critical link in the protection of life and property.
The roles, responsibilities, job functions, knowledge, skills and abilities set forth herein may be revised from time-to-time in order to comply with federal and state laws, departmental needs and the changing requirements for this position.
II. PRIMARY FUNCTIONS OF WORK:
a. Handling communication relay for law enforcement, fire, emergency medical services, and, other emergency and non-emergency service units as needed
b. Responsibility for radio, telephone, KCJIS, Computer, in-person, and, written communications relay of information both public and confidential in nature.
c. Must be able to act without supervision. Work is reviewed by supervisor(s) through reports and observations.
III. ESSENTIAL FUNCTIONS:
a. Receiving and responding to calls for service
b. Relaying vital information to responding units and/or summoning the proper authority
c. Maintenance of accurate radio and telephone logs
d. Accurately entering information into computer
e. Retrieving and completing accurate data entry into the Computer-Aided Dispatch system.
f. Duty to maintain a positive work atmosphere by acting and communicating in a manner so that employee gets along with customers, citizens, coworkers and management.
g. Being pleasant, respectful and civil with others on the job and displaying a good-natured, cooperative attitude.
h. Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
i. Obligation to be reliable, responsible, dependable, and fulfill duties.
j. Must show up for work on a regular and predictable basis as scheduled
IV. MARGINAL FUNCTIONS: These include but are not limited to:
a. Accurately completing warrant, PFA (protection from abuse) Orders and NCIC entries and validations
b. Map reading and analysis
c. Type reports
d. May be required to work long hours, weekends, holidays, and/or scheduled days off
e. Clean communications area
f. Other related work as required or directed
g. May be required to participate for 2-3 years in the WorkWellKS training seminars and the Lyon County, Kansas Wellness Team roles as: Convener, Facilitator, Secretary, Communications/Promotion, Liaison to the Executive, Meaningful Employee Engager, Event Planner, Benefits Liaison, Data Liaison, and/or Facilities.
V. QUALIFICATIONS
a. Experience: Prior experience is not required. Public safety communications experience is desirable. Employee is expected to have acquired the necessary information and skills to perform the job within acceptable standards after six months in this position. Employee will be required in an additional six months to demonstrate competency and proficiency.
b. Education: High School Diploma or GED required. Requires receiving at least twenty (20) hours of continuing education training annually to maintain proficiency and certifications. Ability to speak and read English fluently is required. The ability to speak and/or read additional language(s) is helpful.
i. Emergency Medical Dispatch certification is required to be obtained during the training period. Recertification is required throughout employment. Employees not passing initial testing, and not meeting the minimum initial score to be eligible for re-testing, necessitating a second attendance through the full course, shall not be retained.
c. Citizenship: Employees must be a United States Citizen or otherwise be legally entitled to work in the United States.
d. Accountability: Employee is accountable for the efficient and acceptable performance of his/her duties and responsibilities.
e. Supervision: Limited supervision is provided by the Shift Supervisor and/or other supervising personnel.
f. Personal Relations: Frequent contact with other departments and continual contact with the general public. Employees in this position must be able to maintain a calm, professional demeanor while effectively gathering information necessary to provided needed assistance to all citizens.
g. Working Conditions: Adverse working conditions exist to public safety communication personnel. This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-30 pound) loads.
h. Physical Requirements: This position is sedentary in nature with minimal tasks that require lifting, pushing, pulling or carrying medium weight (25-50 pound) loads.
i. Employees hired after August, 2018: Lyon County/City of Emporia (Company) understands that a job analysis is being completed in compliance with the Americans with Disabilities Act (ADA). One of the outcomes of the job analysis is the determination of one or more job specific tests that will either qualify or disqualify the post-offer or post-employment (fit for duty) candidate for the position. For the Classification Series of LYON COUNTY/CITY OF EMPORIA: OFFICE PERSONNEL: The Company representative hereby acknowledges the following as valid physical requirements:
1. Employee lifts/carries 50 pounds occasionally (less than 33% of the time or 1-100 times per day).
2. Employee lifts/carries 25 pounds frequently (34%-66% of the time or 100-500 times per day).
3. Employee lifts/carries 10 pounds constantly (67%-100% of the time or over 500 times per day).
4. Employees position requires pushing a maximum force of 5 pounds.
5. Employees position requires pulling a maximum force of 5 pounds.
ii. SAFE LIFTING CRITERIA:
1. Floor to knuckle: 45 lbs.
2. 12 to knuckle: 45lbs.
3. Knuckle to shoulder: 22.5 lbs.
4. Shoulder to overhead: 22.5 lbs.
5. Carry: 45 lbs.
6. Push: N/A
7. Pull: N/A
i. Special Requirements: Because of the confidential, sensitive nature of information processed, and Criminal Justice Information Systems regulations, an employee must be able to pass a background investigation and polygraph examination. Felony criminal history will automatically disqualify or terminate employment.
DISCLAIMER
This has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FSLA).
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Salary: From $20.04 per hour
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Schedule:
12 hour shift
Holidays
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Emporia, KS: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
$20-21 hourly 60d+ ago
Dispatcher I
World Fuel Services 4.8
Dispatcher job in Kansas City, KS
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
Dispatcher - Fuel Operations
Location: Kansas City
Schedule: Days Shift, Rotation schedule 2 on 2 off 3 on
World Fuel is a global leader in energy solutions, and as a Dispatcher, you'll be at the center of our 24/7/365 fuel delivery operation. You'll coordinate drivers, manage schedules, and ensure customers receive exceptional service. If you're organized, thrive under pressure, and enjoy problem-solving, this is your chance to make an impact in a fast-paced, dynamic environment.
What You'll Do
Plan & Dispatch Deliveries: Create and manage daily fuel delivery schedules for maximum efficiency.
Driver Coordination: Communicate with drivers to confirm load requirements and ensure timely deliveries.
Optimize Supply: Work with our Supply team to select the best lift points and suppliers to maximize revenue.
Customer Service: Handle incoming calls professionally, providing quick and effective solutions.
Incident Reporting: Document accidents or spills promptly in compliance with regulations.
Data Management: Maintain accurate records and assist with document preparation for internal teams.
Problem-Solving: Make fast, informed decisions to keep operations running smoothly.
Additional Support: Take on ad hoc tasks as needed to support operational goals.
What We're Looking For
Essential:
Strong time‑management skills with the ability to anticipate obstacles and adjust priorities.
Excellent organizational capabilities with a “do what it takes” mindset.
Strong analytical and problem‑solving skills, including the ability to evaluate information from multiple sources.
Effective verbal and written communication skills with individuals at all organizational levels.
Preferred:
Previous experience in dispatch, logistics, or transportation.
Familiarity with fuel or energy industry operations.
What We Offer
Competitive pay and benefits.
Opportunities for overtime and advancement.
Training and development to grow your career.
A collaborative, safety-first culture.
Ready to join a global leader and keep the world moving? Apply today!
#WFS
#LI-JH1
World Kinect is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.World Fuel Services, Inc.
$44k-54k yearly est. Auto-Apply 3d ago
Security Dispatcher
Prairieband Casino & Resort 4.1
Dispatcher job in Mayetta, KS
Notifies security officers of activity requiring security presence. Handles emergency and non-emergency phone calls from customers and Team Members. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Receives calls concerning guest issues, emergencies, and other requests for Security assistance; monitors and calls law enforcement for emergencies.
* Responsible for the protection of Prairie Band Casino & Resort's assets.
* Monitors key alarm systems.
* Broadcasts orders to Security Officers in vicinity to investigate complaint or request when appropriate; relays instructions or questions from remote units.
* Receives calls for escorts from departments, dispatches Security Officer to accommodate.
* Prepares and submits reports as required.
* Confers with Management on any detection of infringements or situations worthy of investigation.
* Ensures compliance with departmental standard operating procedural manuals and casino policies and procedures.
* Ensures departmental daily records are accurate and maintained.
* Maintains a good communication with co-workers and maintains a positive and professional work environment.
* Other duties as required.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
* High School Diploma or GED
* Must be 18 years of age
* Basic computer skills
* Basic mathematic proficiency
* Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.
* Ability to interact and communicate with people over the telephone, often in stressful situations.
* Ability to react calmly and effectively in emergency situations.
* Knowledge of radio dispatch regulations, procedures, protocols, and/or equipment.
* Ability to communicate, read, and write clearly in basic English.
* Ability to follow instructions in verbal and written format
* Must adhere to the professional appearance standard as outlined in the Prairie Band Casino & Resort Team Member Handbook
* Ability to meet attendance guidelines set forth in the Prairie Band Casino & Resort Team Member Handbook
* Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
* A record of satisfactory performance and reliability in all prior and current employment
Preferred
* 6 months previous customer service or related experience
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
* Physically mobile with reasonable accommodations
* Must be able to bend, reach, kneel and grip items
* Have a sense of urgency and keep up with fast paced business practices
* Operate in mentally and physically stressful situations
* Must be able to tolerate areas with secondary smoke, high noise levels, bright lights and dust
* Must be able to sit for long periods of time (8-10 hours)
* Able to use tact when dealing with difficult customers
* Must be physically able to restrain combative customers
* Must be able to meet the level one or sedentary work requirements based on the Department of Labor Dictionary of Titles: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.
$26k-31k yearly est. 11d ago
Dispatcher
ABC Legal Services 4.1
Dispatcher job in Oklahoma City, OK
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
As a Dispatch Coordinator you'll play a critical role in ensuring legal documents are delivered quickly and accurately. This role ensures every job is claimed, dispatched, and completed in a timely manner, while coordinating and communicating frequently with servers and internal partners to keep operations running smoothly. We are looking for someone who thrives within a fast-paced, metrics driven environment. If you love a good challenge and energize others with your enthusiasm to succeed in the goals of the team, we want to hear from you!
This position is remote but located in Oklahoma.
Key Responsibilities:
Monitor skye (internal application) task board to identify aging unclaimed jobs.
Identify a server to claim the job by reaching out to the primary server and servers nearby using skye, the map and leveraging tools such as text, phone and email to communicate.
Identify jobs that are unable to be claimed due to missing customer information (I.e. county or zip code, missing server names on Orders and other scenarios that prevent a job from being claimed or dispatched.
Resolve and escalate to teams if needed.
Monitor and report trends in stuck jobs if you see an increase in the same scenarios.
Review unclaimed zip codes in assigned states and work with servers in the county to get those areas claimed or understand why and work with the regional recruiter to escalate the findings.
Notify recruiter of locations needing additional coverage due to an increase in volume, unclaimed zip codes, use of offline vendors, continued dispatch to sheriff or poor performance of local servers.
Qualifications:
1-2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced, communication-heavy role
Strong organizational skills with the ability to manage high-volume tasks and shifting priorities
Excellent verbal and written communication skills
Ability to analyze information, identify roadblocks, and escalate issues appropriately
Comfortable navigating digital tools, internal platforms, and map-based systems
Proven ability to work independently while contributing to team goals
Reliable, consistent, and able to follow established processes with high accuracy
Benefits:
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance
Pay Rate: $15.00 - $15.00 per hour
Schedule: Full-time, Monday through Friday
$15-15 hourly Auto-Apply 9d ago
911 Communications Dispatcher
City of Garden City, Ks 3.4
Dispatcher job in Garden City, KS
This position with the Garden City Police Department provides law enforcement and public safety services to the community to include answering incoming telephone calls, recording information for referral, dispatching of law enforcement, fire, and/or EMS personnel and equipment and performing clerical activities.
* Operation of multi-line telephone equipment. The Communicator is responsible for answering incoming 911 and non-emergency phone calls during the shift. The Communicator must ask vital questions to interpret, analyze and anticipate the caller's situation as to resolve problems, provide information, dispatch emergency services, or refer callers to other agencies. The Communicator will record the information to insure proper handling, referral or transfer of the call to the appropriate personnel or agency.
* Prioritizes requests for services. The Communicator will receive and respond to a variety of emergency and non-emergency services and complaints. The communicator will determine and assign the level of priority of the call based on the nature of the request and availability of personnel and will refer the request to the appropriate personnel.
* Operation of radio console. The Communicator will be responsible for learning the operation of the radio console to effectively monitor and communicate on the numerous frequencies. The Communicator will dispatch and coordinate the response of multiple public-safety agencies to the calls for service, handle the requests for information or assistance from other employees. The Communicator is responsible for learning the various paging procedures as well as the different alert tones used during the course of the shift.
* Operation of computer. The Communicator will enter calls for service, officer initiated activities, dispositions, responsible party information, alarms, driver's license and vehicle registration requests, NCIC and warrant checks and other information in to the computer. The Communicator will retrieve information from the computer to provide support to the other divisions or other agencies.
* Process of reports, calls for service. The Communicator will be responsible for documenting the actions of the officers, deputies, fire personnel and other agencies on the appropriate logs. The Communicator is responsible for checking the accuracy of all calls entered throughout the shift on a daily basis.
* Knowledge necessary to perform. The Communicator must have knowledge of rules, regulations, and procedures including safety procedures. The Communicator must have knowledge of jurisdictional boundaries, as well as thoroughfares, landmarks and public buildings within the jurisdictions. The Communicator must learn and understand basic dispatch codes as well as standard abbreviations and industry terminology commonly used by emergency medical services and different law enforcement agencies.
* Clerical activities. The Communicator will be responsible for typing entries into the computer. The Communicator must have the ability to write clearly and spell correctly. Roll call information forms will be forward to the appropriate personnel.
* Ability to use Word, PowerPoint, Outlook, GIS, RMS, CAD and NCIC.
* Maintains security and confidentiality of all records.
* Communication, Personal and Customer Service skills. The Communicator will be a liaison with other divisions, government departments and agencies, community organizations and the general public. Communicators will conduct day-to-day business with several individuals and business throughout the day. This contact generally is to clarify some problem or to coordinate some effort that may involve persons outside this agency. This requires the communicator to effectively communicate with an assortment of individuals in a very courteous manner. The Communicator must use logic and reasoning to reach conclusions and approaches to problems. The Communicator must have the ability to use judgment and decision-making skills to evaluate the situation, establish priorities, and resolve matters. The Communicator must have the ability to think quickly, work under stressful situation, have the ability to actively listen and communicate effectively through clear speech and hearing and have the ability to follow instructions.
* Presentations. Communicators may be required to conduct public talks on issues affecting law enforcement or society in general. For this reason it is necessary to be well versed on today's issues.
* Performs all other duties as assigned.
Education, Certification and Experience: Minimum age 18 on date of examination. No felony convictions. High school diploma or GED. Previous experience in communications or working with the public preferred. Over one year clerical, secretarial or related field preferred. Valid Kansas's driver's license required.
Knowledge, Skills and Abilities: Skills in operating modern communications and office equipment. Typing skills of 40 wpm preferred, minimum of 30 wpm. Knowledge of general office procedures. Ability to maintain confidentiality of information. Ability to communicate with department personnel, City officials and the general public, especially in stressful conditions. Ability to learn demographics of the city. Must be willing to work flexible hours. Ability to multi-task and work within a team.Special Requirements:
A completed City application is required. Apply online. Testing and Interviews will be conducted on an ongoing basis. Applicants are encouraged to schedule an observation of the Communications Center to see the duties first hand. EEO
* The Police Department is offering hiring/moving bonuses as follows:
$ 1,000 for Local Hires
$ 3,000 for Out-of-Town/Out-of-State Hires
$46k-57k yearly est. 15d ago
Service Order Dispatcher After Hours - FT. SILL, OK
PCSI 4.2
Dispatcher job in Lawton, OK
PCSI is looking for Service Order Dispatcher after hours at FT. SILL, OK. A Service Order Dispatcher after hours receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchases from wholesale or retail establishment or utility companies. Records information, such as name, address, article to be repaired, or service to be rendered. This position reports to the Customer Service Representative and is based at FT. SILL, OK. Typical work hours will be 1230-2100 Monday thru Friday and must be willing to work other shifts to support operational requirements.
**PCSI is an AbilityOne employer - as such, individuals and veterans with disabilities may be prioritized based on role. Documentation may be required.**
**Benefits Include:**
+ Base pay of $18.84
+ Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
+ 11 paid holidays, 10 days' vacation, 7 days sick leave
**Who We Are:**
PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, and partnerships. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life's journey is at the heart of what we do.
**What You'll Do as Service Order Dispatcher after hours:**
+ Receives, records, and distributes work orders to service crews upon customers' requests for service on articles or utilities purchases from wholesale or retail establishment or utility company.
+ Records information, such as name, address, article to be repaired, or service to be rendered.
+ Prepares work order and distributes to service crew.
+ Schedules service call and dispatches service crew.
+ Calls or writes customer to ensure satisfactory performance of service.
+ Keeps record of service calls and work orders.
+ May dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio telephone equipment.
+ Greet visitors and take incoming phone calls, fax, and radio messages and promptly take care of requests or relay messages to the appropriate person.
+ Apply experience and judgment in selecting procedures to be followed and accurately interpret, select or code items to be entered from a variety of document sources.
+ May refer problems arising from erroneous items, codes or missing information to supervisor for clarification or resolution.
+ Performs related duties and responsibilities as required.
**Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**
**What You'll Need to Be Successful:**
+ High school diploma or GED.
+ Two (2) years related experience with the ability to perform the assigned duties.
+ Must be able to effectively read, write, and speak the English language.
**Knowledge, Skills and Abilities:**
+ Must be able to operate a personal computer and must display skills in word processing, database and spreadsheets.
+ Ability to communicate effectively with diverse and sometimes irate individuals and to handle calmly, and efficiently situations ranging from routine to emergency.
+ Must possess strong attention to detail.
+ Have the ability to
+ deal with multiple responsibilities and to meet deadlines.
+ Must be able to perform basic accounting and mathematical computations with a good degree of accuracy.
+ Ability to monitor several audible communications devices, such as, telephone, fax and radio throughout the day while performing job tasks.
+ Ability to work as a team member.
+ Self-starter, able to work with minimal direction and supervision.
+ Have the ability to deal with multiple responsibilities and to meet deadlines.
+ Must be able to perform basic accounting and mathematical computations with a good degree of accuracy.
+ Ability to work as a team member.
+ This is primarily a sedentary position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office materials and supplies weighing 20 pounds or less.
+ Must have the finger dexterity and hand/eye coordination necessary to operate office business machines (calculator, phone, fax, copier, etc.) and a personal computer.
+ Hearing and speech sufficient to verbally communicate in person and on the telephone.
+ Mobility to frequently alternate between sitting, standing, and moving about the facilities.
+ Ability to interpret policies, procedures and regulations.
+ Ability to communicate both orally and in written format.
+ Must have the ability to effectively read, write, and speak the English language.
**Other Requirements:**
+ Ability to pass criminal, drug, and driving screening.
+ Ability to work any time or day of the week, including weekends and holidays.
+ Possess valid driver's license and maintain good driving record.
+ If required, ability to obtain and maintain security clearance and base access to assigned site(s).
**All veterans and/or persons with all types of disabilities are strongly encouraged to apply!**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$18.8 hourly 36d ago
Emergency Services Dispatcher
City of Hutchinson 3.2
Dispatcher job in Hutchinson, KS
Indeed and other 3rd party application sites may strip many of the questions that are required to be answered, and this will hold up the hiring procedure. For a quicker application procedure please copy/paste the following to proceed directly to the City of Hutchinson Jobs page: ***************************************
Join Our Team as a 911 Telecommunicator!
Are you looking for a fulfilling and dynamic career opportunity? Hutchinson Reno County Emergency Communications (HRCEC) is on the lookout for dedicated individuals to join our team on the forefront of emergency response.
About Us:
At HRCEC, we pride ourselves on our commitment to employing cutting-edge technology and industry-leading practices to serve 39 agencies within Reno County. As a telecommunicator, you'll be the crucial first point of contact, playing a pivotal role in emergency situations.
What We Offer:
Exciting Challenges: Experience the thrill of a fast-paced environment where no two days are the same.
Team Experience: Join a collaborative team environment with support and camaraderie among America's "First-First Responders".
Real-Life Experiences: From remote deployments during large events, concerts, festivals, and fairs to on-the-ground training opportunities, you'll gain invaluable real-life experiences.
Comprehensive Training: Benefit from paid training where you'll acquire the essential skills needed to excel in your role.
Career Progression: Opportunities for growth and advancement within our organization.
Compensation and Benefits:
Competitive Wages: Starting from $19.96 hourly with step increases as your training progresses. Additional rate increases are provided based on performance achievements.
Comprehensive Benefits: Including dental, health, and vision insurance, KPERS retirement, life insurance, and more.
Paid Time Off: Enjoy paid vacation and sick leave to maintain a healthy work-life balance.
Employee Assistance Programs: Access resources to support your well-being both in and out of the workplace.
Health, Dental & Vision Insurance
Flexible spending accounts: Medical & Dependent Care
Retirement: KPERS & 457 Retirement Savings Plan
Insured Disability
Life Insurance & Optional Voluntary Life Insurance
Death Benefit
Service-Connected Death Benefits
Vacation Leave, Sick Leave & City Designated Holidays
Employee Assistance Program
Requirements:
Desire for challenges and ability to thrive under pressure.
Willingness to make critical decisions in high-stress situations.
Flexibility to work unconventional schedules based on community needs.
Excellent communication and teamwork skills.
Valid driver's license
A high school diploma or GED is required.
All applicants will undergo a formal background check. See automatic disqualifiers below:
At the time of your submission of this Application for Employment, a criminal history check will be conducted and your background will be closely examined. Failure to meet any of the following requirements will result in immediate disqualification:
A) No convictions(s), expunged conviction(s), or placement on diversion by any state of the federal government for a crime which is a felony or its equivalent under the uniform code of military justice,
B) No convictions(s), expunged convictions(s), or placement on diversion by any state or federal government for a misdemeanor crime of domestic violence or its equivalent under the uniform code of military justice,
C) Is the holder of a high school diploma or furnishes evidence of successful completion of an examination indicating and equivalent achievement,
D) Is of good moral character,
E) Satisfies all requirements set forth by the City of Hutchinson
F) If military service has been rendered, DD214 must reflect a separation code and an honorable discharge or a discharge under honorable conditions,
G) Not falsified, intentionally misrepresented, or have not been completely truthful or have not fully disclosed ALL information requested on a questionnaire, document, or application as part of the pre-employment process,
H) Has not been convicted of, plead guilty or no contest to, or received diversion on serious traffic violation within the past five years. Serious traffic violations include, but not limited to DIU, reckless driving, hit and run, vehicular homicide, and eluding a police officer.
I) Has not been convicted of a crime involving an act of dishonesty, to include but not limited to theft, insufficient funds (checks), fraud, false police reports, etc. If convicted as a juvenile of any of these listed acts, each case will be reviewed to determine if it disqualifies you for further employment consideration.
It is important that you truthfully and thoroughly answer all questions contained in this Application for Employment including but not limited to any criminal and dishonest conduct. The disclosure of criminal conduct, dishonest conduct, or civil litigation on this application will not necessarily result in your rejection for employment.
Please be advised that if disqualified, our agency may not be able to share the specific records resulting in your disqualification due to federal and state regulations. However, we will direct you to the applicable law enforcement agency to retrieve and potentially solve any disputes.
WHAT YOU'LL NEED FOR SUCCESS:
EDUCATION: A high school diploma or GED is required
EXPERIENCE: Similar or related experience is preferred. Employee is expected to have acquired the necessary information and skills to perform the job reasonably within 6 months of employment.
For more information see the full job description attached.
The City of Hutchinson employs over 400 employees that serve our community every day. City employees make Hutchinson a great place to live, work, and play. We take pride in our work, and it shows. Come be a part of a workforce that makes a difference! We're always looking for talented, self-motivated individuals to join our team.
City of Hutchinson is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
All employees will be asked to consent to background and drug screening prior to starting employment.
Job Posted by ApplicantPro
$20 hourly 27d ago
Transit Dispatch/ Driver
Citizen Potawatomi Nation 4.3
Dispatcher job in Shawnee, OK
Description JOB TITLE: Transit Dispatch/Driver
ORGANIZATIONAL UNIT: CPN Transit Program
SUPERVISOR: CPN Transit Director
STATUS: NON-EXEMPT
SALARY RANGE: $13.00-$15.00
Must have valid driver license and qualify for auto insurance.
ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.
JOB SUMMARY: Safely drive Transit vehicles in all traffic & weather conditions. Adhere to established scheduling; submit reports of mechanical issues and delays assist passengers. Prepares and issues the Transit schedules to the drivers on a daily basis.
ESSENTIAL FUNCTIONS:
· Responsible for dispatching and keeping current records of transit client calls.
· Ability to answer multi phone lines.
· Driving/dispatching as needed.
· Provide friendly and courteous service.
· Answering multi-line phone system and entering data into the computer.
· Pre/Post- Inspection of Transit vehicles daily.
· Communicate with passengers of all kind and be able to answer questions they may have about Transit.
· Follow a specific timetable while on duty.
· Assist all passengers when needed.
· Must pass USDOT Drug and Alcohol random testing.
· ADDITIONAL RESPONSIBILITIES:
Perform other duties and projects as assigned.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
· Must have a High School diploma or GED equivalent
· Must be outgoing, professional, and customer service oriented with excellent communication and interpersonal skills
Must have a valid driver's license with a clear driving record and insurable through tribal insurance.
Previous driving experience in a similar vehicle preferred
Must have general knowledge of a vehicle.
Good phone etiquette.
Must have computer experience.
Knowledge of Shawnee and Tecumseh area.
· Must be able to interact with Elders and the public.
PHYSICAL REQUIREMENTS:
· Sitting or standing or walking for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking hearing, and visual acuity
· Frequent lifting (up to 50 lbs)
· Occasional lifting (up to 75 lbs)
WORKING CONDITIONS:
· Must be flexible to work any shift, start time, weekends, and holidays
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
$13-15 hourly 13d ago
Emergency Medical Dispatch
EMSA 4.1
Dispatcher job in Oklahoma City, OK
Major Duties and Responsibilities:
Evaluate a patient's condition on the telephone and prioritize the call using industry standard protocols
Follow professional radio communications techniques
Communicate with the general public via telephone in a professional and courteous manner
Willingness and ability to follow directions
Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
Consistently achieves alert times within 30 seconds of call received time, 90% of the time
Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures
Demonstrates the ability to apply the System Status Plan (SSP) to daily operations
Demonstrates a working knowledge of the equipment necessary to operate and request service calls when appropriate
Maintain quality improvement program goals
Demonstrates the ability to modify the SSP as needed for efficient operations
Demonstrates the ability to communicate effectively with residents, public officials, governmental entities, and political leaders when necessary
Write routine reports and correspondence.
Ability to direct resources during major/mass casualty incidents
Complies with all company policy, procedures, or practices
Qualifications:
Requires the ability to take charge and direct personnel during stressful situations.
Strong ability to communicate effectively both verbally and in writing and to speak effectively on the telephone, radio and to Team Members of the organization.
Strong problem solving skills with ability to shift priorities
Key 30 words per minute
The ability to communicate effectively with Team Members, as well as government officials daily.
The ability to read and interpret documents such as safety rules, operating and maintenance instructions, protocol and procedure manuals.
Education and Experience:
High School diploma or equivalent
Must be 18 years of age
Current EMR, EMT, or Paramedic certification required
Preferred - minimum of one (1) year experience in the field as an EMT or Paramedic, or as a dispatcher for fire, law enforcement or other EMS agency
Must be able to meet the requirements of EMT-Basic/Advanced or Paramedic job description depending on current certification level as recognized by EMSA
Physical Demands:
Must be able to withstand considerable sitting, up to 12 hours daily, and work a variety of shift hours while performing the duties of the job. Frequently uses hands to finger, handle or feel objects, tools, or controls; reach with hands and arms. Occasionally lift and/or move up to 10 (ten) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent hearing and talking to interpret job functions.
Work Environment:
While performing the duties of this job, the SSC works inside an air-controlled environment. The noise level in the work environment is usually moderate. Minimal exposure to fumes or grease or hazardous conditions.
Mental/Emotional:
The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Carry out instructions while working independently. Frequently encounters stress due to responding to emergency calls.
$25k-31k yearly est. 60d+ ago
911 Calltaker/Dispatcher
City of Enid, Ok 3.4
Dispatcher job in Enid, OK
911 Supervisor POSITIONS SUPERVISED: None. BLS COMPARABLE: 43-5031, Police, Fire, & Ambulance Dispatchers Leadership: Provides co-worker leadership to others through motivation, team building, and providing feedback. CONDITIONS OF EMPLOYMENT
* Subject to post offer, pre-employment drug screen.
* Subject to a pre-employment criminal background check and pre-employment polygraph.
* Subject to signing a confidentiality agreement.
* As a position directly affecting the safety of others, the employee will be required to comply with all provisions of City of Enid's substance abuse policy, including random drug and alcohol testing.
* Keyboarding speed 35 wpm.
* English proficiency.
POSITION PURPOSE: Ensure public safety through professional, accurate, and efficient emergency call taking and dispatch of appropriate emergency service personnel.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
* Operate emergency and administrative lines and disseminate calls received.
* Operate state National Crime Information Computer terminal for radio procedure and entry of records into system.
* Question callers to determine their locations, and the nature of their problems in order to determine type of response needed.
* Determine response requirements and relative priorities of situations, and dispatch units via radio communication in accordance with established procedures.
* Enter emergency and non-emergency calls into the Computer Aided Dispatch system for dispatch.
* Record details of calls, dispatches, and messages.
* Enter, update, and retrieve information from teletype networks and computerized data systems regarding wanted persons, stolen property, vehicle registration, and stolen vehicles.
* Scan status charts and computer screens, and contact emergency response field units in order to determine emergency units available for dispatch.
* Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
* Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within the city.
* Maintain access to, and security of, highly sensitive materials.
* Maintain confidentiality of records, including but not limited to private health information.
* Complete and release a daily press bulletin.
* Observe alarm registers and scan maps in order to determine whether a specific emergency is in the dispatch service area.
* Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
* Maintain employee contact log, emergency contact log, on-call log, trespass log, 72 hour parking log, court message log, city complaint file, entry of house, alarm permit file; enter and maintain vehicle impound records; maintain and remove warrant files.
* Assist with training 911 dispatchers.
* Provide assistance to other departments as needed.
* Perform other duties as required.
PERFORMANCE MEASUREMENTS
* The 911 division runs smoothly and efficiently.
* Emergency phone calls are handled with speed, accuracy, and according to policy and procedure.
* Information is entered accurately and efficiently in relevant database.
* Effective working relations exist with City personnel.
* New employees are well trained and assisted. Management is appropriately informed.
* Employee understands and adheres to applicable safety policies.
* The City's professional reputation is maintained.
QUALIFICATIONS
EDUCATION/EXPERIENCE:
High school diploma or general education degree (GED) and six months related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES/LICENSES:
911 Training Program (within 1 year).
OLETS Certification (within 1 year).
REQUIRED KNOWLEDGE
Telecommunications: Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Public Safety and Security: Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.
English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government: General job-related knowledge of laws and government regulations, as well as Enid Police Department rules, policies, and procedures.
Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Computers: Intermediate personal computer skills, including routine database activity, word processing, etc.
SKILLS/ABILITIES:
* Ability to maintain confidentiality.
* Ability to think quickly and remain calm in crisis situations.
* Handle multiple tasks simultaneously, including operation of multiple computer screens and keyboards, and answering of multiple phone calls.
* Accurate and attentive to detail.
* Excellent communications and public relations abilities.
* Ability to assist and support others.
* Able to operate telephone, PC, copier, and other basic business machines.
* Ability to work rotating shifts.
PHYSICAL & MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
FINGER DEXTERITY:
Manual dexterity sufficient to reach/handle items and work with the fingers.
VISUAL ABILITIES:
Normal vision, correctable with or without corrective lenses. Normal vision includes the ability to identify basic colors and associate the meanings when using various maps, computer software programs, computer aided dispatching programs/displays, video monitors, and fire/police alarm monitors, in order to perform duties as required".
PHYSICAL STRENGTH:
Exerts up to 10 lbs. of force occasionally. (Almost all office jobs.)
Sedentary physical activity performing non-strenuous daily activities of an administrative nature.
Prolonged sitting.
LANGUAGE/COMPREHENSION:
Ability to read and comprehend simple instructions, short correspondence and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
REASONING ABILITY:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.
MATHEMATICS ABILITY:
Ability to perform very basic math skills including adding and subtracting two digit numbers, multiplying and dividing with 10's and 100's.
Ability to perform these operations using units of money and weight or distance measurement.
WORK SCHEDULE/HOURS:
A-Shift: 7:00 AM to 3:00 PM
B-Shift: 3:00 PM to 11:00 PM
C-Shift: 11:00 PM to 7:00 AM
Days off vary based on seniority and the needs of the division.
WORK CONDITIONS:
Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
NOISE LEVEL:
Moderate noise (examples: business office with computers and printers, light traffic).
OTHER WORK CONDITIONS:
Frequent exposure to high stress situations.
ADVANCEMENT CRITERIA
INTERMEDIATE:
4-6 years related work experience
Proficient computer skills (Word).
Advanced communication skills on radio and telephone.
OLETS Certification.
Ability to assume 911 supervisory responsibilities for short period.
Conversational Spanish.
Knowledge of safety as it applies to the job.
Valid CPR certification
ADVANCED:
7+ years related work experience
Advanced computer skills (Word & Excel).
Additional coursework or Associate's Degree or equivalent in related field.
APCO Instructor Training.
Ability to assume 911 supervisory responsibilities for extended period
Bilingual.
S
s assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
I have reviewed this and I can perform the essential functions of this position, with or without, reasonable accommodations. I have also received or have been offered a copy of this job description.
Printed Name__________________________ Date ___/____/____ Signature_______________________________
$30k-37k yearly est. 3d ago
Part Time 911 Call Taker
City of Midwest City, Ok 3.2
Dispatcher job in Midwest City, OK
Applications for this position CAN be submitted online. You MUST submit a completed City of Midwest City employment application to be considered. Individual resumes without a completed City employment application WILL NOT be accepted.
The City of Midwest City is accepting applications for a Part Time 911 Call Taker in the Emergency Communications Department. The incumbent is responsible for answering emergency and non-emergency calls from the public, obtaining essential information, and accurately entering details into the Computer Aided Dispatch (CAD) system. The position requires strong communication skills, the ability to remain calm under pressure, and accurate documentation of information for use by responding agencies. High school diploma or GED required. Must successfully pass a data entry test with a minimum of 5500 keystrokes per hour and pass an in-depth background check, polygraph, fingerprinting, FBI triple I check, drug screen, and hearing test. Must be able to attend OLETS training and Basic Telecommunications training and pass the required tests with a specified time frame. Previous experience in the operation of a two-way radio, teletype machine, and computer terminal with OLETS certification preferred. This is an entry level but highly demanding position requiring focus, multitasking, and sound judgement. The Call Taker must be able to manage stressful situations while extracting critical details from callers. Other software skills include (CAD) Computer Aided Dispatch, 911,OLETS and NCIC. This is an entry-level, highly stressful position that requires the ability to multi-task, process and retain information while remaining calm. Worker routinely relates to persons of all economic and social levels and must possess the ability to extract necessary information. Shift work includes ten hour shifts and holiday and weekend duty. Work is semi-routine with the exception of emergency situations. Worker must be able to remember a variety of detailed items and codes and to exercise good judgment. Job requires a high degree of accuracy. Worker is also subject to on call status. This position is designated as safety/security sensitive and is subject to pre-employment, reasonable suspicion and random drug and alcohol screening. Starting Salary $22.5720/hr. Click "Apply now" to apply online or via kiosk in person at the City of Midwest City, HR Dept., 100 N. Midwest Blvd, Midwest City, OK. Apps accepted until filled. EOE.
$22.6 hourly 60d+ ago
Fire Your Dispatcher! O/O's 88% to 92%
Fifth Wheel Transportation
Dispatcher job in Oklahoma
*88% to 92% of Gross *NO ESCROW *Self Dispatch Plan your own Loads *Major Fuel Discounts *HUGE Safety Bonuses *Trailer rental available *Plates Available *Plan your own Home time Self Dispatch Owner operators with VAN equipment in Arkansas (AR), Missouri (MO), and Oklahoma (OK) Earn up to $8,000 weekly with 88% to 92% gross pay. Power-only options available. , weekly direct deposit, fuel discount program, plate program and optional trailer rental. Apply now and drive with freedom.
- Valid CDL-A license - Minimum 2 years of experience
- 2005 or newer tractor not leased to another carrier
- Must be eligible to operate under our MC
- No DUI Careless Wreckless Driving
- No SAP
- 15+ over Speeding
$22k-31k yearly est. 60d+ ago
911 Communications Dispatcher
Pafford EMS
Dispatcher job in El Reno, OK
911 COMMUNICATION SPECIALISTS
Pafford EMS is accepting applications for entry level Call Takers/Dispatchers for our Central Oklahoma Pafford Communications Center. This Communication Center will service Canadian and Oklahoma Counties. The communication center will process 911 and non-emergency requests for Emergency Medical Services.The center provides dispatch and support services to the fleet of Pafford EMS ground on a 24 hour basis, 365 days per year. Applicants must be professional, mature, team oriented and customer service driven. Pafford EMS will provide all necessary training for entry level applicants.
MINIMUM REQUIREMENTS: Education: High School Diploma or equivalent. EMT certified preferred. Work or volunteer experience, where public contact via telephone, computer use and data entry were part of the responsibilities.
DESIRABLE QUALIFICATIONS: Work experience preferably in a customer service or public relations environment and the ability to speak and understand English for effective communication with callers. Ability to speak a foreign language is a bonus. An outgoing, positive personality and professional work ethic is essential. The desire and willingness to be part of a team.
Candidates who receive contingent employment offers will be required to pass, prior to the start of training, a criminal background check and drug screening test.
Examples of Work Performed:
Receive, prioritize, and often handle multiple, simultaneous emergency and administrative phone calls for assistance, such as but not limited to, car accidents, medical emergencies and hospital transfers.
Process requests for emergency and non-emergency ambulance service, that often require referring to or memorizing detailed reference materials and standard operating procedures, including databases, maps, telephone listings, and other resources.
Identify, through appropriate and timely questioning of the caller, the nature of the problem.
Summarize the critical information for public safety first responders in the computer aided dispatch system using correct grammar, spelling, and punctuation, and refer and classify calls for assistance according to the level of response required, as outlined in the policy and procedure guidelines.
Access and operate computer databases and search websites as necessary.
Receive and transmit information effectively by radio and telephone.
Receive requests by radio, phone, electronic format or fax from law enforcement, fire/medical personnel, and other public safety agencies to, access, enter, retrieve and disseminate information; prioritize and effectively relay information in proper format to the requesting agency. Contact outside public service agencies as requested and relay information as required.
Work Environment:
Incumbents function in a stressful environment and work eight and twelve hour shifts during nights, weekends and holidays. Decisions must be made quickly with little margin of error and consequences are usually seen immediately. Work involves operation of multiple computer terminals, requiring doing several things at once, without getting confused or forgetting an important piece of information. Constant attention to the workstation and its communications equipment limits mobility, except for work breaks. Telecommunicators must conduct themselves with a high degree of professionalism despite frequent contact with individuals who are distraught, angry and sometimes disrespectful. The content and nature of many calls is traumatic and disturbing. Work is carried out in a secured 9-1-1 emergency call center in a controlled, closely supervised, and highly structured work environment.
Knowledge, Skills and Abilities Required:
Ability to perform oriented tasks efficiently and accurately in a fast paced, high stress environment.
Ability to listen, speak and write articulately clearly and interact with the public, a diverse workgroup, and emergency staff without confusion.
Ability to refer common patient care issues to supervisory authority.
Ability to gain an understanding of the current telecommunications organizational structure, policies, procedures, programs, practices, terminology and services.
Ability to maintain files.
Ability to concentrate and evaluate information when handling angry, difficult, hysterical or uncooperative callers.
Ability to effectively listen with communication equipment.
Ability to communicate respectfully and effectively.
Ability to participate in effective teamwork by being self motivated, accepting of assignments and by completing assignments within agreed upon deadlines.
Ability to identify problems and collect, summarize and relay information.
Ability to summarize key individual characteristics and enter the information into the database, (while using correct grammar, spelling and punctuation) for use by co-workers and pre-hospital care staff.
Ability to demonstrate leadership qualities such as adaptability, flexibility, dependability, punctuality and accountability through quick, effective responses to change.
Ability to remain calm in stressful situations and assist other staff to appropriately handle stressful situations.
$20k-29k yearly est. 60d+ ago
Trucking Dispatcher - Kansas City, KS
Convoy Systems 2.7
Dispatcher job in Kansas
Job Responsibilities:
Assign daily dispatches in a timely, relevant, and accurate manner.
Always maintain professionalism.
Communicate all operational and maintenance issues to correct personnel.
Minimize deadhead and wait time.
Be able to organize tasks each day according to Area Managers expectations.
Maintain positive relations with customers and field personnel.
Notify drivers of assignments and enter assignment data into a database.
Skills/Qualifications:
Strong communication and problem-solving skills.
Excellent attendance a must.
Experience in mapping and routing traffic is preferred.
Competent with PC and applications such as Word, Excel, PowerPoint, and Outlook
Schedule:
Monday - Friday 7:30 AM to 4:30 PM
Experience:
Experience in McLeod and Samsara preferred.
Experience with live dispatch preferred.
Dispatching experience is preferred.
Knowledge of trucking industry is preferred.
Pay:
Competitive pay - Salary based.
WE ARE A 100% EMPLOYEE-OWNED TRUCKING COMPANY IN KANSAS CITY.
Convoy Systems LLC was established in 1983 specializing in truckload freight movements from the Midwest to all points on the West Coast. With ideal Midwest location and the locations of our customer base, we are able to offer our customers excellent service to these areas at very cost-effective rates.
We have provided general freight trucking services for over 41 years. Convoy trucking company offers a variety of different transportation services to fit customer's needs. We offer expedited services, solo services for the regular shipment, and trailer pool services for those customer who request it. All tractors are equipped with Qualcomm Satellite tracking, and customers can contact dispatch and get an update on the location of their shipment.
We have served fortune 100 to 500 companies and understand the importance of on-time pickup and delivery. Our fleet consists of 250 all air-ride trailers. With a better than 2.4 to 1 trailer-to-tractor ratio we are able to offer spot trailers at customers' requests.
The average dispatcher in Tulsa, OK earns between $24,000 and $42,000 annually. This compares to the national average dispatcher range of $27,000 to $44,000.
Average dispatcher salary in Tulsa, OK
$32,000
What are the biggest employers of Dispatchers in Tulsa, OK?
The biggest employers of Dispatchers in Tulsa, OK are: