Dispatcher jobs in Vancouver, WA - 21 jobs

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Pay Rates: $21.00 per hour ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

. The salary range for this job opening at PeaceHealth is $22.07 - $29.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system. Details of the position: * Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested. * Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed. * May be required to operate physician's answering service and handle trouble reports by working directly with the physicians. * Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested. * Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed. * Provide back-up assistance to other departments as directed. * Operate other communication and emergency systems as required. * Dispatches requests for multiple services as required. * Dispatches lab, housekeeping, transportation, security and maintenance personnel via radio and beeper (customer service). * Assists in after-hours visitor process. * Initiates call tree during crisis/disaster. What you bring: * Preferred: Previous operator or switchboard and clerical experience * Strong interpersonal skills including high degree of courtesy (Required) * Ability to maintain professional level of communication in a high stress fast paced environment (Required) * Exceptional attention to detail (Required) * Ability to multi-task with strong organizational skills (Required) * Proficient computer/keyboarding skills required. (Required) * Ability to make decisions without direct supervision (Required) * Good spelling and penmanship (Required) PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

**Waste Control, a Waste Connections company, is seeking a Route Dispatcher in Longview, WA.** **Working Schedule will be Monday-Friday 6:00am-4:30pm.** **Starting wage is $22.38/HR** **As a Route Dispatcher you need to be reliable, safety-minded, and committed to providing exceptional customer service. You should also be highly organized with strong time-management and prioritization skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to establish and maintain professional and cooperative relationships with both customers and colleagues.** **Essential Duties:** **Develop routes for the following day based on orders received from Customer Service; assign routes to drivers** **Prioritize same-day orders (from queue in staging area) to drivers, based on driver location and availability** **Provide print and electronic route schedules to drivers for planned and updated orders; follow up to ensure orders have been received** **Direct drivers to appropriate transfer stations** **Answer calls from drivers requesting pick-ups, and assign orders as appropriate** **Communicate traffic problems (congestion, construction) to minimize avoidable delays** **Monitor driver route progress (progress of orders) and driver location to ensure orders will be completed, as scheduled; re-assign or re-schedule as needed to meet service commitments** **Verify the nature of driver delays, (truck maintenance problem, traffic congestion, unscheduled breaks), and coordinate solutions where possible (dispatch mechanic to site)** **Communicate to drivers on changes in routes, or request overtime hours; listen to and respond to drivers'** **Escalate concerns about driver performance (unscheduled breaks) to the supervisor (Operations or Route Supervisor)** **Contact customers to inform them of delays or missed pick-up; communicate revised timelines for pick-ups** **Call customers to inform them of on-site issues (blocked driveway) that need to be resolved for Waste Connections to complete pick-up** **Relay customer needs for increase or decrease to current level of service obtained from driver (insufficient containers) to Sales team to follow up re: changes to existing services** **Enter codes (dry run) on customer order to ensure correct billing information** **Close out and finalize routes from previous day (generate reports for management)** **Requirements:** **2-3 years of customer service/office admin experience** **High-volume call center or inbound calling experience** **Pleasant demeanor over the phone and emails** **Excellent time management and prioritization skills** **Strong working knowledge of Microsoft Office,** **Strong written and oral communication skills** **Critical and logical thinking skills** **Safety Sensitive: YES** **What we Offer:** **Full Time, Year-round stable work** **Bonus Incentive** **Performance-based career growth potential** **Medical, dental, and vision insurance plans** **Income Protection Plans (Life Insurance, Short Term/Long Term Disability)** **401(k) with a generous company match** **Flexible Spending Account** **Employee Assistance Program (EAP)** **Emergency Travel Assistance** **To be considered for any of our current openings you must complete an application at ************************ . Application information and additional instructions can be found once you select your position of interest.** **We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". A link to our benefits overview can be found here:** ******************************************************* **Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. WA state Wage range $24.67**

AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Dispatcher Dispatcher has a broad range of responsibilities including routing all orders for regional branches deliveries and coordinating delivery schedules with the operations staff in each region achieving timely delivery goals as established by leadership. Uses appropriate IT systems to document patient communication and achieves operations staff productivity by assigning appropriate number of deliveries per staff member. Job Duties: Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each Medical Equipment Technician and ensure all stops were completed. Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations. Clear all routes daily with all delivery technicians to ensure all stops were completed. Address any non-printed orders to determine the status of the order. Screen every ticket for mistakes and address these mistakes with Management and/or the person responsible for creating the order. Create sensible routes for every delivery technician that will meet certain window blocks and/or expectations from customers or referral sources, while operating within the budget. Address and develop the best process to handle incomplete orders. Communicate this message to all applicable parties. Make outbound calls to customers and patient service technicians for scheduling and routing with a focus on extraordinary customer care Partner with teams who enter tickets to deliver extraordinary customer care, communicate any issues, verify delivery details, and create solutions for issues Verify delivery/pick up details and communicate that information to patient service technicians and couriers. Achieves or shows progression toward positively impacting regional goals that could include productivity goals, decreasing cost per delivery, and decreasing mileage per route by routing in an efficient manner. Tracks all orders and confirms that orders are delivered daily or follows up and track for appropriate time frames including checking log line. Ensures confidentiality of patient care information/documentation. Documents patient communication regarding deliveries achieving 98% compliance or shows steady progression towards meeting. Become familiar with all personal safety and infection control practices and procedures. Account for all tickets, create routes, clear routes, and ensure all stops were completed. Develop best practice process and procedures for the position. This includes but is not limited to categories such as zoning, routing/re-routing, dispatching, staging, loading/unloading, handling emergencies, same/day orders, modes of delivery, etc. Competency, Skills and Abilities: Decision Making Analytical and problem-solving skills with attention to detail Ability to adapt and be flexible in a rapidly changing work environment Job Title: Dispatcher FLSA Classification: Non-Exempt Department: Operations Rev Date: 05/20 Reports To: Department Manager Approved by: Human Resources Strong verbal and written communication Excellent customer service skills Proficient computer skills and knowledge of Microsoft Office Ability to prioritize and manage multiple tasks Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. Valid and unrestricted driver's license in state of residence AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Job Description Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience-especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we're reimagining how people move through their journeys-saving time, reducing hassle, and ensuring every step feels effortless and efficient. Responsibilities The Passenger Service Dispatcher oversees the operation and assures Wheelchair Assistants are directed to the flights in the most efficient manner. This position must work as part of the team to assure the proper information is communicated from the clients and passengers to assure timeliness of the agents in arriving for the flights. Continuous planning and timely communication are essential in assuring an effective operation. Receives and prepares tickets at the start of the day and process them for the wheelchair crew. Receives calls from the service crew (wheelchair and client airline crew) throughout the day to track wheelchair location and job status. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing. Relay work orders, messages, and information to or from work crews using telephones or two-way radios. Primarily responsible for all occurrences related to dispatching wheelchair and walker vehicles Responsible for filling in for Wheelchair Assistants as necessary Qualifications High school diploma/GED or equivalent work experience Must be at least 18 years old Available to work various shifts Ability to obtain an Airport Badge is required Operations experience is preferred Ability to multi-task is required Customer service experience preferred Experienced in dispatching and/or coordinating transportation routes for groups of people Skill in communicating using two-way radio and telephone equipment Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred. Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required) Dispatcher and computer experience preferred Ability to work with private information in a confidential and professional manner Ability to stand for long periods of time Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards. For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus. Salary Range: $20.48 per hour + tips (Not included in range*) Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. ________________________________________ SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience High school diploma or equivalent. ICS 100, 200, 700, & 800 within 6 months of hire. Minimum of three years of emergency services or law enforcement dispatch experience; AND At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. Possess excellent customer service skills and demonstrate exceptional professionalism. Possess an advanced level proficiency with Dispatch CAD and Records Systems. Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. Ability to exercise independent judgment and make quick, sound decisions. Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. Ability to comply with safety requirements of the position and actively promotes safe work practices. Must pass a law enforcement background investigation. Must pass a Medical Examination. Must pass a Psychological Evaluation. Licenses and Certifications Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. Combined law enforcement, fire, and Emergency Medical Services dispatch experience. Experience with simultaneous call-taking, dispatching, and supervisory duties. Knowledge of 800 MHz trunked radio systems. Knowledge of and ability to program and update CAD systems. Knowledge and ability to program and maintain integrated radio and telephony communications. Possess an expert level knowledge of programing UHF and VHF radios. DPSST Supervisory Certificate. Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Paid time off - up to 208 hours per year. Extended illness bank - up to 64 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

Full-time Responsible for answering incoming emergency and non-emergency calls, triaging calls using Emergency Medical Dispatch (EMD) protocols, dispatching units on emergent and non-emergent calls, management of System Status Plan, and other duties. RESPONSIBILITIES * Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care. * Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols. * Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift. * Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned. * Responsible for generating applicable reports and checking for accuracy. * Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids. * Relays instructions from supervisors, messages, and emergency information. * Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. * Follows established parameters/formats in receiving requests for service. * Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. MINIMUM QUALIFICATIONS * High school diploma or equivalent. * Must be able to work nights & weekends. * Must be able to work 12-Hour shifts. * IAED EMD-Advanced certification required within 3 months of hire. * Adult/Child CPR and First Aid certifications required within 1 month of hire. * Skilled in reading and writing English. * Ability to communicate clearly on the radio and telephone. * Ability to record, transmit, and report information accurately. * Ability to efficiently utilize all equipment assigned to him/her. * Ability to manage multiple tasks simultaneously. * Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls. * Ability to understand basic computer applications. * Must possess IAED EMD-Advanced Certification within 3 months of hire. AMR is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ************************* Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Company Benefits: Check out our careers site benefits page to learn more about our benefit options. R0048022

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience High school diploma or equivalent. ICS 100, 200, 700, & 800 within 6 months of hire. Minimum of three years of emergency services or law enforcement dispatch experience; AND At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. Possess excellent customer service skills and demonstrate exceptional professionalism. Possess an advanced level proficiency with Dispatch CAD and Records Systems. Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. Ability to exercise independent judgment and make quick, sound decisions. Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. Ability to comply with safety requirements of the position and actively promotes safe work practices. Must pass a law enforcement background investigation. Must pass a Medical Examination. Must pass a Psychological Evaluation. Licenses and Certifications Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. Combined law enforcement, fire, and Emergency Medical Services dispatch experience. Experience with simultaneous call-taking, dispatching, and supervisory duties. Knowledge of 800 MHz trunked radio systems. Knowledge of and ability to program and update CAD systems. Knowledge and ability to program and maintain integrated radio and telephony communications. Possess an expert level knowledge of programing UHF and VHF radios. DPSST Supervisory Certificate. Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits Healthcare for full-time employees covered 100% and 88% for dependents. $50K of term life insurance provided at no cost to the employee. Two separate above market pension plans to choose from. Paid time off - up to 208 hours per year. Extended illness bank - up to 64 hours per year. 9 paid holidays per year. Substantial Tri-Met and C-Tran discounts. Employee Assistance Program. Childcare service discounts. Tuition reimbursement. Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The Department of Public Safety (DPS) serves as the University Police Department, providing 24/7 public safety and emergency communications across all OHSU campuses to a diverse community of staff, students, patients, and visitors. The DPS Emergency Communications Center is critical to maintaining a safe, secure, and professional environment, operating with the highest standards of customer service and response efficiency. The Dispatch and Emergency Communications Supervisor is essential to this operation. This supervisory, hands-on role is responsible for the overall daily function of the 24/7 communications center, including scheduling, training, coaching, and evaluating the team of Emergency Communications Dispatchers (Telecommunicators). The Supervisor ensures all emergency response operations are performed quickly and in compliance with laws and regulations, while actively working the console when needed. This position requires strong leadership, technical troubleshooting skills, and a commitment to promoting positive internal and external relationships to uphold OHSU's mission and strategic goals. Function/Duties of Position Leadership and Supervisory Duties * Lead, supervise, and assist Telecommunicators with call-taking and dispatching duties. Create a positive and supportive work environment that fosters inclusion and belonging for all people. * Plan, organize, and supervise staff, including assisting in developing and implementing work programs, plans, processes, systems, and procedures to achieve performance measures and the mission and goals of the department. * Schedule and assign work duties and responsibilities including prioritizing and developing work plans, ensuring that the emergency communications center is appropriately staffed. Manage overtime and leave requests and maintain accurate records. * Provide oversight related to performance and certification requirements and personal development goals for staff. Monitor performance and provide coaching and mentoring for improvement and development. Evaluate performance and complete quarterly and annual performance reviews. * Oversee and provide support to training teams. Coordinate interdepartmental training of Telecommunicators and serve as a designated Communications Training Officer (CTO), when assigned. * Respond to inquiries and complaints by investigating concerns. Initiate and manage investigatory processes for policy violations, including making digital audio recordings and other records for internal processing. Ensure appropriate chain of command is followed. * Develop and revise operational policies and procedures specific to the Dispatch and Emergency Communications Center. Ensure the center is in strict compliance with federal, state, and local laws and regulations, as well as with departmental policies. * Provide feedback to the Dispatch and Emergency Communications Manager in reference to department activities and their impact on the OHSU community and feedback to upper-level management. * Oversee and maintain records systems including preparing research documentation for digital recordings and electronic reports. * Aid in recruitment, selection, and hiring of new staff (including informing position descriptions), as needed. * Act as an on-call point of contact during non-working hours in addition to and/or in rotation with the Dispatch and Emergency Communications Manager for emergent supervisory needs. * Serve as a link between agencies and departments during incidents involving multiple jurisdictions. Act as a liaison between the Emergency Communications Center and other departments, outside agencies, businesses and the general public. Telecommunicator Supervisor Responsibilities * Receive emergency and non-emergency telephone calls. Process and evaluate the information received quickly and accurately and provide assistance and reassurance to callers. * Utilize a Computer Aided Dispatch (CAD) system to accurately enter public safety and maintenance related information as it is being received by phone, radio, and alarm systems. Utilize a CAD system to record and maintain unit status of on-duty personnel, equipment, and resources. * Determine, select, and assign appropriate response based upon the nature of the incident, the status of units in the geographical area, and applicable protocols, policies, and procedures. * Operate and monitor two-way radio communications equipment and radio paging systems in order to dispatch law enforcement, fire, medical/EMS, and other non-emergency units. * Perform checks on persons, vehicles, and property using sensitive and restricted law enforcement information systems. Record events and actions taken. * Maintain appropriate security and confidentiality of information created or encountered in the performance of assigned duties (e.g., CJIS, LEDS, HIPAA, etc.). * Interact by phone, radio, or in person with OHSU community members relative to service information, signing out of keys to facilities and contractors, and using access control systems. * Receive, dispatch, and document requests for maintenance assistance by telephone, radio, alarms, or walk-in traffic. Required Qualifications Education and Experience * High school diploma or equivalent. * ICS 100, 200, 700, & 800 within 6 months of hire. * Minimum of three years of emergency services or law enforcement dispatch experience; AND * At least one year of supervisory telecommunicator work or lead experience, performing supervisory duties, such as performance evaluations, coaching/counseling, recommending disciplinary action, direction of work, etc. OR * Minimum of two years of OHSU Public Safety dispatch experience. Knowledge, Skills, and Abilities * Knowledge of theory, principles, practices, techniques, and technology in the field of emergency communications for a public safety emergency services dispatch center. * Knowledge of policies and procedures of law enforcement, fire, and emergency services partner agencies, as they pertain to emergency communications. * Knowledge of federal, state, and local laws pertaining to emergency operations, emergency call centers, dispatching, and personnel, and ability to learn OHSU policies, procedures, and practices. * Possess excellent customer service skills and demonstrate exceptional professionalism. * Possess an advanced level proficiency with Dispatch CAD and Records Systems. * Possess an intermediate level of proficiency with computer programs and applications, such as Microsoft Office Suite. * Possess keen cultural competency and the ability to understand, communicate, and interact with people from diverse populations. * Ability to plan, organize, and supervise the work of staff, including developing and implementing workplans to achieve organizational unit mission, goals, and performance measures. * Ability to supervise a diverse workforce, promote an equitable workplace environment, and apply equitable program practices to a diverse and complex community. * Ability to exercise independent judgment and make quick, sound decisions. * Ability to provide detailed reports, and complete other reporting responsibilities, to regulating agencies. * Ability to comply with safety requirements of the position and actively promotes safe work practices. * Must pass a law enforcement background investigation. * Must pass a Medical Examination. * Must pass a Psychological Evaluation. Licenses and Certifications * Must possess a Department of Public Safety Standards and Training (DPSST) Basic, Intermediate, and/or Advanced Telecommunicator certification or obtain one within 18 months of hire ; must complete annual certification maintenance requirements to maintain position. * Must possess or obtain within 24 months of hire a Supervisory certification from DPSST; must complete annual certification maintenance requirements to maintain position. * Possess or obtain within 90 days of hire a Law Enforcement Data System (LEDS) Inquiry/Entry certification. Preferred Qualifications * Completion of college level coursework in criminal justice, public administration, psychology, or related subjects. * Combined law enforcement, fire, and Emergency Medical Services dispatch experience. * Experience with simultaneous call-taking, dispatching, and supervisory duties. * Knowledge of 800 MHz trunked radio systems. * Knowledge of and ability to program and update CAD systems. * Knowledge and ability to program and maintain integrated radio and telephony communications. * Possess an expert level knowledge of programing UHF and VHF radios. * DPSST Supervisory Certificate. * Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Certification. Additional Details This position must work multiple shifts (e.g., days, evening, nights), weekdays/weekends, and holidays. Work is in an area with moderate noise from phones and radio equipment. The position may require long shifts, due to emergency situations or workload. Benefits * Healthcare for full-time employees covered 100% and 88% for dependents. * $50K of term life insurance provided at no cost to the employee. * Two separate above market pension plans to choose from. * Paid time off - up to 208 hours per year. * Extended illness bank - up to 64 hours per year. * 9 paid holidays per year. * Substantial Tri-Met and C-Tran discounts. * Employee Assistance Program. * Childcare service discounts. * Tuition reimbursement. * Employee discounts to local and major businesses. All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.

The Dispatcher schedules loads and directs the activities of the delivery drivers to assure that all loads are delivered safely, on-time and accurately. This position requires frequent communication with the sales team, drivers, yard manager and customers. The Dispatcher is responsible for the accuracy of the loads and must double check loads before they leave the yard. The Dispatcher is also responsible for the efficiency of deliveries and works to avoid extra trips, and wasted driver and vehicle time. The Dispatcher reports to the Yard Manager and is an important part of the yard team. As a member of the Lumber Yard Team, the Dispatcher is also responsible for helping to build loads, unload vendor deliveries, putting stock away, loading delivery trucks, and scheduled maintenance of all yard equipment and delivery vehicles, maintaining a clean organized yard and providing great customer service. This position must be able to work as a team player with other co-workers and also support a team atmosphere for yard employees. Significant Lumber and building materials experience is important in this position. Dispatcher responsibilities include: Responsibilities include but are not limited to the following, duties may change as management deems necessary: Supervise drivers and assure proper operating procedures are in place to provide outstanding customer service and efficient and accurate delivery operations. Train, motivate, supervise and schedule drivers to meet delivery needs. Ensure compliance with company policies as well as state and federal labor laws. Must maintain professional communication with sales, yard personnel, vendors and customers as well as other store employees. Must maintain a safe workplace environment and train others to do so as well Monitor and assist in minimizing shrinkage and maximizing inventory profitability. Verify inventory levels and report damages to Yard Manager. Coordinate with salespeople as deliveries are made and pickups are needed. Coordinate loads pulled and help prevent damages to inventory. Assist in maintaining all yard equipment, trucks, banders, forklifts, saws and chainsaws to maximize the life of the equipment. Ensure proper training for employees, drivers and forklift operators, working with the equipment. Requirements: · Must have lumber and building materials experience. · Excellent oral and written communication skills. · Basic computer knowledge a plus and point of sales systems. · Minimum of 2 years supervisory experience in the building materials industry. · Forklift certification, this must be maintained throughout employment · Maintain a weekly schedule and approve any additional overtime hours for delivery personnel. · Ensure accurate and safe handling of all vehicles loading and unloading both company delivery vehicles and customers' vehicles. · Ensure all products are invoiced prior to leaving the yard. · Keep maintenance records for all equipment including forklifts, saws and delivery vehicles. · Perform minor repairs on all equipment and vehicles such as bulb replacement etc. · Help to ensure compliance to all safety and fire regulations for both yard personnel and customers. · Evaluate the performance of all drivers. · Help to keep yard clean and well organized. · Maintain security and watch for pilferage and theft of product from the yard. · Assume other duties as assigned by the Operations Manager. Requirements:

Benefits: Retirement Plan with company match up to 3% Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources About the Role: The Schedule Coordinator will be responsible for managing and optimizing the daily schedules of our HVAC technicians. This role involves coordinating appointments, dispatching technicians, and ensuring that all service calls are handled efficiently and effectively. The ideal candidate will have prior work in the trades preferred, excellent organizational skills, strong attention to detail, and the ability to communicate effectively with both customers and technicians. Hours: 7:30am - 4:30pm Responsibilities: Manage and maintain the scheduling system for service appointments Communicate with customers to schedule appointments and provide service updates Coordinate with technicians to optimize their schedules and ensure timely service delivery Resolve scheduling conflicts and handle emergency service requests Ensure accurate record-keeping of appointments and customer information Requirements: Prior experience in scheduling, dispatching, or customer service role Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Familiarity with scheduling software and basic computer skills Customer-focused attitude and problem-solving abilities Desired Experience: Minimum of 2-3 years of experience in scheduling, dispatching, or customer service, preferably in the HVAC or a related industry. Experience using scheduling software and CRM systems. Familiarity with HVAC terminology and industry practices. Proven ability to handle high-stress situations and remain calm under pressure. Demonstrated track record of improving scheduling efficiency and customer satisfaction. Compensation: $20.00 - $26.00 per hour Nestled in the heart of the Columbia River Gorge, we have proudly serviced areas between Gresham and The Dalles for over 16 years. Being apart of the A&E Team is so much more than just a job; we are committed to prioritizing our community and neighbors, offering honest, transparent solutions tailored to serve the people we care for.

This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of Transportation (DOT). **SCHEDULE** SUNDAY - THURSDAY 2 P.M. - 10:30 P.M. **RESPONSIBILITIES** + Gather, organize and process driver daily paperwork, logs, manifest, vehicle inspection, etc. + Answer phones, route calls and take messages. + Research operation challenges, order supplies, liaison between office and operations + Respond to delivery associate issues and provide support for a resolution. + Process inbound freight paperwork weekly. + Primary contact for any inbound freight issues. + Run daily reports for operations supervisors (i.e. observations, vehicle tracking, etc.) + Perform all other tasks as assigned by supervision or management. **QUALIFICATIONS** **Education** + High school diploma or GED required. **Experience** + 2 years of prior customer service experience preferred. + 2 years' distribution/transportation experience in a high volume, route delivery operation preferred. **Certificates, Licenses, and Registrations** + Valid driver's license with a driving record that meets the company's insurability standards. **Professional Skills** + Strong leadership, analytical and motivational skills. + Knowledge of D.O.T. regulations. + Proficient written and verbal communication skills. + Expertise in Windows operating system and utilizing Excel and Word. + Understanding of Manpower scheduling. **Physical Demand** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. + While performing the duties of this job, the employee may be required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl and talk and hear. + The employee may have to lift up to 40 pounds. + Specific vision abilities that may be required by this job include close vision and distance vision. AFFIRMATIVE ACTION STATEMENT: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

To provide a communication phone service to our members, patients, and employees that is efficient, accurate and timely in meeting their needs, and which supports the department and organizational policies and procedures in accordance with the Quality of Service Behavior Guidelines. Essential Responsibilities: * Receives and processes calls received at the KSMC call switch; ensures accurate routing of calls received for the KSMC campus, as well as those for other Kaiser clinics, ASCs, and Plan Hospital facilities; provides clear and concise communications consistent with the quality of service behavior guidelines; provides information to callers, and those who come to the department, and assist them in findings the correct location/department to obtain information; determine type of call to forward to appropriate advice or appointment line per guidelines; ensure fraudulent use of the phone system does not happen. Implement hospital response to all emergencies, drills, codes, as directed. Processes calls per department productivity standards; demonstrates knowledge, interaction, and communication skill levels required for different patient populations based upon age-specific needs. Demonstrates accurate and rapid response to all hospital emergency and disaster code calls; monitors emergency alarms. Responsible for the assignment, service, maintenance, stocking, and replacement of pagers for the medical staff. * Utilizes the online clinical information systems (KARE, MIPS, ADT, Internal Home Page directory, Master Directory, Physician Scheduling) to facilitate timely call management; utilizes KARE to provide information to caller about location of patient who is hospitalized (except confidential admits); maintains online attendant directory and utilizes such to facilitate call routing; utilizes Master Directory online system and KP Internal Home Page to locate phone numbers for all staff and departments. Upgrades computer skills and knowledge as system changes require through continuing education and in-services. * Maintains accurate schedule of all staff on-call; responsible for following physician staff scheduling for after-hours calls, week-ends, and holidays, for all KP physicians and allied healthcare staff for KSMC, clinics and plan hospitals; updates call sheets for ill calls received and makes sure replacements are documented for all operator work stations; assists in locating replacement physicians when requested; ensures request for specialty consult is reached, and if no response, locate another physician to take the call. * Perform scheduling activities for all support departments who have staff on-call after hours, week-ends, and holidays at KSMC, clinics, and plan hospitals; updates staff call sheets for ill calls and their replacements; assist in locating staff when requested; ensure request for supportive service is reached, locating another staff until completed. * Prepare and maintain current list of those on-call for both physician and support services for daily access; aware of key personnel on duty at all times; assist physicians in pager assignment and/or replacements. * Participate in quality review/monitoring activities; collaborate with departments to ensure accurate and complete information is provided to members at all times; prepare and utilize logs for traffic data; prepare report of all unusual activities and departments response to such; develop, review, and revise department procedures when requested; actively participate in orientation and training of new employees in department as assigned; report all problems promptly to appropriate personnel. * Takes appropriate action in determining minor and/or major phone system or computer problems by notifying telecommunications and providing necessary details of incident. Other duties as assigned.

Job Description D&F Plumbing, Heating and Cooling is looking for a dynamic and organized individual to lead our dispatching team as a full-time Dispatcher! This lead dispatching position is perfect for someone who wants to ensure that we provide exceptional customer service while meeting our clients' needs. We value hard work, dedication, and a positive attitude, so if you think you have what it takes to excel in this customer service role, we encourage you to apply! With an expected wage of $24 - $29 per hour depending on experience with Benefits. Training period required for first 30 days. You can't go wrong with this dispatching opportunity. ABOUT D&F PLUMBING, HEATING AND COOLING Since 1927, we've proudly served the Portland area with expert plumbing services, driven by our mission to provide every person with an unforgettable red carpet experience. Our commitment to excellence is anchored in our core values of integrity, initiative, collaboration, education, and accountability. We believe in doing the right thing and fostering an environment where team members feel valued, supported, and encouraged to grow. By investing in continuous training and celebrating innovative ideas, we ensure our team remains at the forefront of the industry. Our amazing team is the key to our continued success, and we prioritize creating a positive work environment where everyone is valued. With competitive pay, excellent benefits, and a supportive culture that champions integrity and collaboration, you're never just a number here. We invite talented individuals who share our passion for excellence to join our close-knit family! A DAY IN THE LIFE OF A DISPATCHER This customer service position typically works day shifts. We are seeking applicants with weekend availability. As a Dispatcher, you play a key role in ensuring that our customers receive the best possible customer service. As our lead dispatcher, you are responsible for training and offering feedback to our dispatchers. With your quick thinking and excellent organizational skills, you provide guidance and support to our team of dispatchers who spend most of their day on the phone speaking with customers, scheduling service calls, and dispatching our plumbers to job sites. Using your excellent communication skills, you audit calls and ensure that the scripts we use are clear and compelling. Your diligent efforts result in more booked calls and more business for our company. A go-getter, you step in to field calls whenever you are needed, and you ensure that we have enough staffing during our busy season. You are proud of your team and feel great about helping them-and our company-thrive! WHAT IS REQUIRED TO BE A DISPATCHER? 2+ years of experience in a similar position must have a good eye for detail must be able to audit jobs and software process effectively Experience using ServiceTitan Experience in Service and trades industry as well as Service Titan is desired Knowledge about industry Experience scheduling a service team by best man on best job and most efficient route Computer and typing proficiency proficient communication with customers and field techs must understand revenue and have leadership skills must be positive, motivating, quick to solve problems must take initiative and jump in where needed Can you work independently and with others? Are you a good problem solver? Do you easily adapt to new situations? Are you highly motivated? Do you have excellent organizational skills? If yes, we need you! HOW TO APPLY If you think this job is a good fit for you, applying is a breeze! Just follow the instructions on this page. We can't wait to meet you! *Please do not apply unless you have had dispatching experience in either plumbing, electrical, or HVAC. Location: 97232 Job Posted by ApplicantPro

. The salary range for this job opening at PeaceHealth is $22.07 - $29.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system. **Details of the position:** + Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested. + Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed. + May be required to operate physician's answering service and handle trouble reports by working directly with the physicians. + Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested. + Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed. + Provide back-up assistance to other departments as directed. + Operate other communication and emergency systems as required. + Dispatches requests for multiple services as required. + Dispatches lab, housekeeping, transportation, security and maintenance personnel via radio and beeper (customer service). + Assists in after-hours visitor process. + Initiates call tree during crisis/disaster. **What you bring:** + Strong interpersonal skills including high degree of courtesy (Required) + Ability to maintain professional level of communication in a high stress fast paced environment (Required) + Exceptional attention to detail (Required) + Ability to multi-task with strong organizational skills (Required) + Proficient computer/keyboarding skills required. (Required) + Ability to make decisions without direct supervision (Required) + Good spelling and penmanship (Required) PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** . For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. REQNUMBER: 120757

AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Dispatcher Dispatcher has a broad range of responsibilities including routing all orders for regional branches deliveries and coordinating delivery schedules with the operations staff in each region achieving timely delivery goals as established by leadership. Uses appropriate IT systems to document patient communication and achieves operations staff productivity by assigning appropriate number of deliveries per staff member. Job Duties: * Responsible for every ticket (delivery, pick-up, service) daily, create sensible routes for each Medical Equipment Technician and ensure all stops were completed. * Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations. * Clear all routes daily with all delivery technicians to ensure all stops were completed. * Address any non-printed orders to determine the status of the order. * Screen every ticket for mistakes and address these mistakes with Management and/or the person responsible for creating the order. * Create sensible routes for every delivery technician that will meet certain window blocks and/or expectations from customers or referral sources, while operating within the budget. * Address and develop the best process to handle incomplete orders. Communicate this message to all applicable parties. * Make outbound calls to customers and patient service technicians for scheduling and routing with a focus on extraordinary customer care * Partner with teams who enter tickets to deliver extraordinary customer care, communicate any issues, verify delivery details, and create solutions for issues * Verify delivery/pick up details and communicate that information to patient service technicians and couriers. * Achieves or shows progression toward positively impacting regional goals that could include productivity goals, decreasing cost per delivery, and decreasing mileage per route by routing in an efficient manner. * Tracks all orders and confirms that orders are delivered daily or follows up and track for appropriate time frames including checking log line. * Ensures confidentiality of patient care information/documentation. * Documents patient communication regarding deliveries achieving 98% compliance or shows steady progression towards meeting. * Become familiar with all personal safety and infection control practices and procedures. * Account for all tickets, create routes, clear routes, and ensure all stops were completed. * Develop best practice process and procedures for the position. This includes but is not limited to categories such as zoning, routing/re-routing, dispatching, staging, loading/unloading, handling emergencies, same/day orders, modes of delivery, etc. Competency, Skills and Abilities: * Decision Making * Analytical and problem-solving skills with attention to detail * Ability to adapt and be flexible in a rapidly changing work environment * Job Title: Dispatcher FLSA Classification: Non-Exempt * Department: Operations Rev Date: 05/20 * Reports To: Department Manager Approved by: Human Resources * Strong verbal and written communication * Excellent customer service skills * Proficient computer skills and knowledge of Microsoft Office * Ability to prioritize and manage multiple tasks * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: * High School Diploma or equivalent * One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. * Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. * Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. * Valid and unrestricted driver's license in state of residence AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

The Dispatcher schedules loads and directs the activities of the delivery drivers to assure that all loads are delivered safely, on-time and accurately. This position requires frequent communication with the sales team, drivers, yard manager and customers. The Dispatcher is responsible for the accuracy of the loads and must double check loads before they leave the yard. The Dispatcher is also responsible for the efficiency of deliveries and works to avoid extra trips, and wasted driver and vehicle time. The Dispatcher reports to the Yard Manager and is an important part of the yard team. As a member of the Lumber Yard Team, the Dispatcher is also responsible for helping to build loads, unload vendor deliveries, putting stock away, loading delivery trucks, and scheduled maintenance of all yard equipment and delivery vehicles, maintaining a clean organized yard and providing great customer service. This position must be able to work as a team player with other co-workers and also support a team atmosphere for yard employees. Significant Lumber and building materials experience is important in this position. Dispatcher responsibilities include: Responsibilities include but are not limited to the following, duties may change as management deems necessary: Supervise drivers and assure proper operating procedures are in place to provide outstanding customer service and efficient and accurate delivery operations. Train, motivate, supervise and schedule drivers to meet delivery needs. Ensure compliance with company policies as well as state and federal labor laws. Must maintain professional communication with sales, yard personnel, vendors and customers as well as other store employees. Must maintain a safe workplace environment and train others to do so as well Monitor and assist in minimizing shrinkage and maximizing inventory profitability. Verify inventory levels and report damages to Yard Manager. Coordinate with salespeople as deliveries are made and pickups are needed. Coordinate loads pulled and help prevent damages to inventory. Assist in maintaining all yard equipment, trucks, banders, forklifts, saws and chainsaws to maximize the life of the equipment. Ensure proper training for employees, drivers and forklift operators, working with the equipment. Requirements: · Must have lumber and building materials experience. · Excellent oral and written communication skills. · Basic computer knowledge a plus and point of sales systems. · Minimum of 2 years supervisory experience in the building materials industry. · Forklift certification, this must be maintained throughout employment · Maintain a weekly schedule and approve any additional overtime hours for delivery personnel. · Ensure accurate and safe handling of all vehicles loading and unloading both company delivery vehicles and customers' vehicles. · Ensure all products are invoiced prior to leaving the yard. · Keep maintenance records for all equipment including forklifts, saws and delivery vehicles. · Perform minor repairs on all equipment and vehicles such as bulb replacement etc. · Help to ensure compliance to all safety and fire regulations for both yard personnel and customers. · Evaluate the performance of all drivers. · Help to keep yard clean and well organized. · Maintain security and watch for pilferage and theft of product from the yard. · Assume other duties as assigned by the Operations Manager.

To provide a communication phone service to our members, patients, and employees that is efficient, accurate and timely in meeting their needs, and which supports the department and organizational policies and procedures in accordance with the Quality of Service Behavior Guidelines. Essential Responsibilities: + Receives and processes calls received at the KSMC call switch; ensures accurate routing of calls received for the KSMC campus, as well as those for other Kaiser clinics, ASCs, and Plan Hospital facilities; provides clear and concise communications consistent with the quality of service behavior guidelines; provides information to callers, and those who come to the department, and assist them in findings the correct location/department to obtain information; determine type of call to forward to appropriate advice or appointment line per guidelines; ensure fraudulent use of the phone system does not happen. Implement hospital response to all emergencies, drills, codes, as directed. Processes calls per department productivity standards; demonstrates knowledge, interaction, and communication skill levels required for different patient populations based upon age-specific needs. Demonstrates accurate and rapid response to all hospital emergency and disaster code calls; monitors emergency alarms. Responsible for the assignment, service, maintenance, stocking, and replacement of pagers for the medical staff. + Utilizes the online clinical information systems (KARE, MIPS, ADT, Internal Home Page directory, Master Directory, Physician Scheduling) to facilitate timely call management; utilizes KARE to provide information to caller about location of patient who is hospitalized (except confidential admits); maintains online attendant directory and utilizes such to facilitate call routing; utilizes Master Directory online system and KP Internal Home Page to locate phone numbers for all staff and departments. Upgrades computer skills and knowledge as system changes require through continuing education and in-services. + Maintains accurate schedule of all staff on-call; responsible for following physician staff scheduling for after-hours calls, week-ends, and holidays, for all KP physicians and allied healthcare staff for KSMC, clinics and plan hospitals; updates call sheets for ill calls received and makes sure replacements are documented for all operator work stations; assists in locating replacement physicians when requested; ensures request for specialty consult is reached, and if no response, locate another physician to take the call. + Perform scheduling activities for all support departments who have staff on-call after hours, week-ends, and holidays at KSMC, clinics, and plan hospitals; updates staff call sheets for ill calls and their replacements; assist in locating staff when requested; ensure request for supportive service is reached, locating another staff until completed. + Prepare and maintain current list of those on-call for both physician and support services for daily access; aware of key personnel on duty at all times; assist physicians in pager assignment and/or replacements. + Participate in quality review/monitoring activities; collaborate with departments to ensure accurate and complete information is provided to members at all times; prepare and utilize logs for traffic data; prepare report of all unusual activities and departments response to such; develop, review, and revise department procedures when requested; actively participate in orientation and training of new employees in department as assigned; report all problems promptly to appropriate personnel. + Takes appropriate action in determining minor and/or major phone system or computer problems by notifying telecommunications and providing necessary details of incident. Other duties as assigned. Basic Qualifications: Experience + Minimum one (1) year of Operator or related customer service experience. + Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education + N/A License, Certification, Registration + N/A Additional Requirements: + Multi-line phone system with related computer use. + Online directory access. + Communications department or related experience on phone procedures. + Ability to work well with detail and to prioritize. + Ability to work with multiple tasks simultaneously with numerous distractions. + Strong inter-personal communication and conflict management skills. + Able to work independently (self-directed) and as a team. + Strong English language skills. + Demonstrated working proficiency with Windows computer programs, database, and e-mail systems. Preferred Qualifications: + One (1) or more years of operator experience in medical center communication department. + Siemens/ROLM phone system software and related computer applications. + Master Directory online system and KP Internal Home Page. + Internal KP computer systems: OA, KARE, MIPS, etc. + Communications department procedures and KSMC procedures. + Demonstrates critical thinking skills for priority setting. + Demonstrates highly effective inter-personal communication skills, conflict resolution ability. + Proven time management and conflict resolution. + Demonstrates ability to perform multiple tasks in busy environment in a calm and detailed manner. + Ability to work without direct supervision as part of a team. + Self-directed. + Strong English language skills. Notes: + Hours vary. Primary location will be Westside Medical Center (50% of the time), secondary location will be Sunnyside Medical Center (50% of the time) COMPANY: KAISER TITLE: Operator, Communications LOCATION: Hillsboro, Oregon REQNUMBER: 1394801 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

PeaceHealth is seeking a Communications Operator for a Per Diem/Relief, Variable position. The salary range for this job opening at PeaceHealth is $22.07 - $29.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting. Job Summary This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system. Essential Functions * Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested. * Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed. * May be required to operate physician's answering service and handle trouble reports by working directly with the physicians. * Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested. * Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed. * Provide back-up assistance to other departments as directed. * Operate other communication and emergency systems as required. * Dispatches requests for multiple services as required. * Performs other duties as assigned. Qualifications Education * High School Diploma Preferred: or equivalent Experience * Preferred: Experience working in a medical office/hospital setting and * Preferred: Previous operator or switchboard and clerical experience Skills * Strong interpersonal skills including high degree of courtesy (Required) * Ability to maintain professional level of communication in a high stress fast paced environment (Required) * Exceptional attention to detail (Required) * Ability to multi-task with strong organizational skills (Required) * Proficient computer/keyboarding skills required. (Required) * Ability to make decisions without direct supervision (Required) * Good spelling and penmanship (Required) Department / Location Specific Notes LCR: * Dispatches lab, housekeeping, transportation, security and maintenance personnel via radio and beeper (customer service). * Assists in after-hours visitor process. * Initiates call tree during crisis/disaster. Working Conditions Lifting * Consistently operates computer and other office equipment. * Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work. Environmental Conditions * Predominantly operates in an office environment. Mental/Visual * Ability to communicate and exchange accurate information. * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.