Dispatcher jobs in Victorville, CA

Under general and/or immediate supervision, performs a variety of duties involved in answering 9-1-1 emergency and non-emergency calls; analyze, prioritize, and enter calls for service via a Computer Aided Dispatch (CAD) system; dispatch emergency personnel via multi-frequency radio system, telephone, or other communications equipment; record and monitor activities of field and communications personnel; receive incoming calls for police and emergency assistance and dispatch necessary units; perform a variety of general support duties related to dispatch activities; and related work as assigned on an assigned shift for the Police Department.Under general and/or immediate supervision, performs a variety of duties involved in receiving incoming calls for police and emergency assistance and dispatching necessary units; performs a variety of general support duties related to dispatch activities including record keeping, typing and filing; and monitors teletype communications. POSITION SNAPSHOT: The Fontana Police Dispatcher is a non-uniformed position. A typical shift is 12-hours which predominantly takes place within the Dispatch Center of the Police Department. You will be a member of a productive team that operates in a fast-paced environment while answering calls from the public and communicating with department personnel in the field via phone, computer, or radio. This communication includes but is not limited to: call taking, working secondary and primary radio channels, collecting and/or passing information to partner jurisdictions, and accurate data-entry. The goal of a Dispatcher is to serve the community through respectful, empathetic communication with a focus on problem solving and maintaining professionalism. LATERAL POLICE DISPATCHER must have completed a probationary period as a police dispatcher in a law enforcement agency. PRE-SERVICE POLICE DISPATCHER must have completed the California POST mandated dispatcher course upon hire. Distinguishing Characteristics: Police Dispatcher I - This is the entry level class in the Police Dispatcher series. Incumbents learn and perform a variety of duties involved in receiving, prioritizing, and transmitting emergency and non-emergency calls for service and dispatching the appropriate personnel in response to those calls. This class is distinguished from the Police Dispatcher II by the performance of the more routine tasks. Police Dispatcher II - This is the journey level class in the Police Dispatcher series. Employees within this class are distinguished from the Police Dispatcher I level by the performance of the full range of duties as assigned. Employees are fully aware of the operating procedures and policies of the work unit. Positions in this class are normally filled from advancement from the I level, or when filled from the outside, require prior work experience and P.O.S.T certification. May participate in the training and evaluation of new communications staff. The incumbent must have the ability to: * Receive emergency and non-emergency calls, complaints, and inquiries from the public. Evaluate and analyze information to determine jurisdiction, necessity, and response needed. * Determine the nature and location of emergency and non-emergency calls for service, including 9-1-1 calls, and prioritize response. * Dispatch emergency and non-emergency units as necessary and in accordance with established procedures. Use appropriate terminology and radio codes relaying to police personnel in the field via radio and mobile data computer terminals. * Listen and comprehend radio transmissions from emergency personnel in the field; acknowledge, document, and comply with requests for action or information. * Coordinate emergency calls and relay information and assistance requests involving other public safety agencies. * Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to verify location, activity, and status, supplying back-up personnel and taking other appropriate steps to provide for the safety of field personnel. * Organize and coordinate activities of field units. * Place telephone calls to other safety agencies, City departments, City emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others to relay information or request services, maintaining detailed record of the time and nature of each call. * Operate CAD equipment, enhanced 9-1-1 telephone system equipment, multi-frequency radio equipment, Telecommunications Device for the Deaf (TDD), and other relative office equipment and systems. * Perform a variety of record keeping, filing, indexing, and other general clerical work. * Monitor radio channels for service requests from other jurisdictions and emergency radio traffic that may affect the City's operations. * Monitor security cameras and license plate readers to provide real-time information to field units. * Attend patrol briefings as assigned. * Testify in court as needed. * Enter, update, and retrieve information on wanted persons, stolen property, vehicle registration, stolen property/vehicles, and other information from computer and teletype networks including but not limited to California Law Enforcement Teletype System (CLETS), Department of Justice (DOJ), National Law Enforcement Teletype System (NLETS)/National Crime Information Center (NCIC), etc. * Learn departmental policies and procedures for service requests. * Read maps, memorize streets and major hundred blocks and reasonably apply this knowledge to service requests, field unit beat assignments, and coordination of response. * Learn police codes, practices, and methods. * Work under pressure, exercise good judgment, and make sound decisions in emergency situations. * Effectively and courteously deal with the public, including irate, upset, and difficult callers during hectic, tense, and dangerous situations. * Work various shifts as assigned, including nights, weekends, and holidays. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective cooperative working relationships with those contacted in the course of work. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties with the context of the City/Department's Mission Statement and Organizational Values. * May perform occasional matron duties as assigned. * Provide on-the-job training and technical guidance to new employees in the Dispatch Unit. * Perform any other tasks or functions deemed necessary to the daily operations of the employer. * Other duties as assigned. * This position is always evolving. Therefore, employer reserves the right to modify this job description as necessary. THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER. Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, squatting and stooping in the performance of daily office activities. The position also requires grasping, repetitive hand movement and finger coordination in preparing and entering data, using a computer keyboard. Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing is required when providing phone and counter service to the public. The need to lift, drag and push file, paper and documents weighing up to 25 pounds also is required. LATERAL POLICE DISPATCHER (Must have completed a probationary period as a police dispatcher in a law enforcement agency) PRE-SERVICE POLICE DISPATCHER (Completion of the California POST mandated dispatcher course upon hire) A combination of experience and training that would provide the required knowledge and abilities is qualifying. The incumbent must have knowledge of: Police Dispatcher I * Modern office equipment including computers and applicable software. * Modern office procedures, practices, and equipment. * Correct English usage, spelling, punctuation, and grammar. * Methods and techniques for record keeping. Police Dispatcher II In addition to the qualifications of Dispatcher I, incumbents must have knowledge of: * Standard operating procedures of police dispatching. * Applicable Federal, State, and local laws, codes, and regulations. * Police-related computer and teletype networks. * Operational characteristics of standard office and dispatch equipment. * Occupational hazards and standard safety practices. Experience: Dispatcher I - One (1) year of work experience that involves a substantial amount of public contact. One (1) year of telephone and/or dispatch and general clerical experience is desirable. Dispatcher II - Successful completion of the probationary period as a police dispatcher in law enforcement agency. Education: Dispatcher I - Completion of the twelfth grade, or equivalent. Dispatcher II - Completion of the twelfth grade, or equivalent, and successful completion of the P.O.S.T. mandated dispatcher course. In addition, advancement from a Police Dispatcher I to a II requires incumbent to demonstrate competence in all phases/duties/responsibilities of the position and have recommendation of a Communications Supervisor. Licenses/Certifications: Possession of, and continuously throughout employment, a valid California Class "C" Driver's License or equivalent. A typing speed of 45 wpm is required (a typing test will be administered at a later date as part of the recruitment process). Successful candidates will be required to pass a drug screening, fingerprint screening, physical examination and a background investigation. If you were referred to this position by a current Fontana Police Department employee, please use the link below to download the Applicant Referral Form. This form must be completed and submitted to the Human Resources Department at the time that your application is submitted. Submit completed forms to **************************** or to the Human Resources Office. Forms received after the position closes will not be accepted. Click here to download the Applicant Referral Form.

Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations. For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings. Awards and Recognitions --Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012) --Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013) --Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US. Job Description Job Title: Dispatcher Location: Baldwin Park, CA 91706 Duration: 3+ months (possibility to be extended) Pay Rate: $16.50/ hour on W2 Job Summary: Communicates back and forth with Client's Drivers to assist with problem resolution while on route. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers that includes customer service, sales, and operational staff (i.e. Route Managers, Mechanics etc.). Uses Client's proprietary software to enter ticket information and track activity. Dispatches drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response Assign routes and service tickets to appropriate Drivers throughout the day and for the next day; close service tickets each day Fields incoming calls and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring same-day service Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues Ensures same-day service on missed pick-ups by coordinating Driver movement in the field Records and documents information from Drivers and distributes to appropriate departments Communicates with maintenance shop personnel and serves as an emergency point of contact for down wires and other issues. Additional Information Shifts vary with the potential for overtime and Saturday hours depending particular site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts.

$2,000 HIRING BONUS* * $1000 upon promotion to the journey-level classification and $1000 upon successful completion of 2080 service hours in the journey-level classification. See MOU for details. The Sheriff's Department is recruiting for Sheriff's Communications Dispatcher Trainees who receives and evaluates incoming emergency (9-1-1) calls, and dispatches emergency vehicles to incidents involving public safety. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations. For more detailed information, refer to the Sheriff's Communications Dispatcher Trainee job description. EXCELLENT BENEFITS To review job-specific Benefits refer to: Summary of Benefits Memoranda of Understanding MOU CONDITIONS OF EMPLOYMENT 1) Promotion: Sheriff's Communications Dispatcher Trainees are eligible for promotion to Sheriff's Communications Dispatcher ($67,017 - $92,102 annually) upon meeting the minimum requirements for that class including receiving a satisfactory work performance evaluation. Incumbents must promote within eighteen (18) months or be terminated. 2) Background: Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check and polygraph. May also include a psychological evaluation. 3) Shift: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, or be on call for work, on weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. 4) Availability: This department is a "24/7" operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends. 5) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.Keyboarding: 40 words per minute Experience: No experience required. Candidates must be 18 years of age at time of application Corrected typing/keyboarding speed of 45+ words per minute is highly desired. Examination: Candidates who meet the minimum qualifications will be invited to take the CritiCall online written test. The test will consist of an evaluation of skills and knowledge in the following areas: * Keyboarding* * Decision Making * Data Entry Multi-Tasking (Audio) * Call Summarization Multi-Tasking (Audio) * Cross Referencing (Audio) * Memory Recall Numeric (Audio) * Prioritization * Map Reading * Sentence Clarity * Reading Comprehension * Keyboarding speed of 40 wpm required to pass -- the CritiCall keyboarding practice test is available at this PRACTICE TEST LINK. Other free practice resources may be found online. The CritiCall exam is a computer practical where applicants listen to a series of taped exercises, which require applicants to rapidly and accurately process simulated dispatch information. Application Procedure: To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications will be accepted and processed continuously while the recruitment remains open. This recruitment may close at any time. Successful candidates will be placed on the eligible list for six (6) months. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider applying before the posted deadline date. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an on-screen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance, please review the Government Jobs online application guide, or contact their Toll-Free Applicant Support line at **************. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email. Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, use this link to access the Special Testing Accommodations Request Form and submit within one week of a recruitment filing deadline. Veterans' Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy. For more important details, review the Applicant Information and County Employment Process.

Offering Excellent Benefits $2,599.32 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) $10,000 Lateral Hiring Incentive $5,000 at time of hire and $5,000 upon completion of probation will remain open until filled. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher II. To qualify for this position, applicants must have one (1) year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system, or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within the last year (from date of application). The Police Department's Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. All qualified applicants who are invited to interview will be required to bring a valid typing certificate on the day of their interview. The typing certificate must be from an accredited school or agency and dated within the past 12 months. This also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities Public Safety Dispatcher II's are required to be able to dispatch emergency and non-emergency calls to either Police or emergency services personnel out in the field. Promotion to this level is not automatic and requires an evaluation by management of an incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Train, supervise, and advise Public Safety Dispatch personnel when providing temporary relief for Public Safety Dispatch Supervisor as assigned. * Provide temporary and vacation relief for other staff as necessary. * Work mandatory overtime as assigned. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support filed units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and Licensed Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possession of certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable (required for part-time/on-call staff). Experience: * One year of current full-time experience operating a public safety Computer Aided Dispatch (CAD) system; or have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire within one year of the application. * Experience with SunGard/OSSI CAD system (desirable). Knowledge of: * Related office methods and procedures, record keeping system, forms, correspondence, reports, and other materials common to operation of a Police department. * Police and/or emergency service dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency. * Agencies involved with Police activities. * Penal Code, Vehicle Code, and the local municipal code. * 911 System and Deaf Translation System. * Computerized systems used in municipal law enforcement agencies. Ability to: * Understand and follow verbal and written instructions. * Follow standard broadcasting procedures and rules. * Use a wide variety of codes and computer commands. * Read and interpret street maps. * Work safely and efficiently. * Deal tactfully and courteously with internal and external customers. * Use correct English grammar, punctuation, and spelling. * Establish and maintain cooperative working relationships. * Communicate clearly and concisely, both orally and in writing. * Work various shifts. * Work mandatory overtime as assigned. * Operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Respond to emergency and problem situations in an effective manner. * Understand, explain, and apply policies and procedures. * Dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Effectively communicate and elicit information from upset and irate callers. * Work with minimum supervision. * Learn and apply supervisory skills, such as analyzing and solving work-related problems, assigning work, and training and supervising personnel. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays; hours/days will be adjusted as needed. * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by a lack of duties involving strenuous activities. Physical Requirements * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employee Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid Typing certificate at the time of your interview. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute, and dated within the past year, will be required of me should I be selected to participate in an interview. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 If your answer to question #3 was "Yes", what is the name of the agency? Please type N/A if non-applicable. 05 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying a successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 06 To qualify for this position, you are required to have at least one (1) year of current full-time experience operating a Public Safety Computer Aided Dispatch (CAD) system; OR have been employed as a full-time, non-probationary Public Safety Dispatcher with eligibility for re-hire, within one year of this application. Do you meet this requirement and is this reflected on your job application? * Yes * No 07 Please select your level of experience operating a Public Safety Computer Aided Dispatch (CAD) system: * Less than 1 year * 1 - 2 years * 2 - 5 years * 5 or more years * I have no experience 08 Experience with SunGard/OSSI CAD system is desired for this position. Do you currently have this experience? * Yes * No 09 This position requires you to work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). Are you available to work this schedule? * Yes * No 10 Were you referred to this position by a current City of Chino Employee? * Yes * No 11 If your answer to Supplemental Question #10 was "Yes," and you were referred by a current City of Chino employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************

Burrtec is a well-established refuse and recycling collection company serving over 15 municipalities throughout Southern California and employing more than 1,400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key to our success is recognizing the importance of each employee to the organization. We have the following position at the Riverside Hauling division: DISPATCHER Responds to incoming radio calls from drivers and dispatches calls through the proper channels. SALARY RANGE: $23.30/hour - $24.80/hour ESSENTIAL DUTIES: Maintain communication with the Drivers in the field to ensure quality customer service. Communicate with the Route Supervisor regarding Driver or Dispatch problems. Assure that all daily activities and assignments are completed on a timely and or scheduled basis. Work closely with Customer Service Call Center to resolve issues and ensure quality customer service. Assist Drivers with any questions regarding service or work orders. Responsible for dispatching calls through proper channels. Dispatch roll-offs Contact customers regarding problems in servicing the account. Dispatch service calls as defined by work orders. Update and maintain front sheets. Perform other duties as assigned by management. Handle incoming service orders, direct drivers, and resolve service issues. Work with route managers and the service department to optimize routes. Dispatch drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of response. Field incoming calls from customers or the customer service department, managing pick-up or container delivery requests and ensuring same-day service. Initiate outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues. Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues. Ensure same-day service on missed pick-ups by coordinating driver movement in the field. Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity. Identify and plan deployment for increases/decreases in route volumes, shifting resources in response to seasonal and other fluctuations. Record and document information and distribute it to appropriate departments, including route information, driver productivity information, sales and service issues and opportunities, safety issues, and problem stops. Ensure accuracy and thoroughness of pick-up, container delivery, service, and driver records. KNOWLEDGE SKILLS AND ABILITIES: Ability to communicate effectively. Ability to effectively interface with drives and customers. Strong organizational and multitasking abilities with excellent attention to detail. Effective communication skills, both verbal and written. Ability to work in a fast-paced environment, prioritize tasks, and make quick decisions under pressure. Knowledge of safety regulations, compliance standards, and best practices in waste management operations. QUALIFICATIONS: A minimum of one year of experience in dispatching, logistics, or a similar role is required Waste management or the transportation industry preferred Proficiency in computer systems, Microsoft Office (Excel, Outlook) A minimum of one year of experience in data entry is required. PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. WORKING CONDITIONS: The work area is primarily in an office setting and may have fluorescent lighting and air conditioning. We offer competitive wages and an excellent benefits package, including a 401 (k), 100% paid medical/dental/life insurance, holidays/vacation, and PSL.

Service Department Dispatcher - We are currently seeking a full time Service Dispatcher for our rapidly expanding dealership group! This is the perfect entry level position for individuals looking to get a "foot in the door" in the automotive industry! JOB DUTIES: Maintaining the standard and quality of service of the organization. Dispatch all incoming Repair Orders to the appropriate Technicians. Write various internal Repair Orders (such as PDI's). Outbound calls to retrieve prepaid maintenance authorizations . Documenting CCR's on Repair Orders and deliver finished Repair Orders back to the Service Advisors. Coordinating work with team members and management. Other tasks and responsibilities as assigned by supervising manager. JOB REQUIREMENTS: While no experience is necessary, an ideal candidate will be dependable, professional, and have a positive, can-do attitude. Other requirements include: 18 years of age or older. General familiarity with a variety of automobiles. Valid driver's license and clean driving record. Excellent communication skills. Pre-employment background check and drug test. JOB BENEFITS: We have a comprehensive pay plan and benefits package that we will go over in detail with post interview candidates Equal Opportunity Employer Job Type: Full-time Salary: $16.00 per hour (salary commensurate with experience) Education: High school or equivalent (Required) License: Driver's License (Required) Language: English (Required) and Spanish (Preferred but not required) Job Type: Full-time The Service Dispatcher Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $12.00.

Public Safety Dispatcher - Security Operations Hourly Pay: $18.50 - $21.00 DOE Shift Availability: All Shifts Full Time (Days, Swings, Weekends, MUST HAVE TWO-WAY RADIO TRAINING AND OR EXPERIENCE Join a Mission-Driven Team Where Your Voice Makes a Difference. Intergraded Security Management Group (ISMG) is currently hiring Public Safety Dispatchers to join our dynamic operations team. If you have a calm, confident voice under pressure and thrive in high-stakes environments, we want to hear from you. Key Responsibilities As a Public Safety Dispatcher, you will be the critical link between the public, our security teams, and emergency services. Your responsibilities will include: Handling incoming emergency and non-emergency calls with professionalism and accuracy. Prioritizing and dispatching security officers and support teams using two-way radio systems. Monitoring field unit locations, status, and live GPS feeds to ensure officer safety and operational coverage. Coordinating with external public safety agencies during emergencies. Maintaining detailed records, logs, and reports related to dispatch and incident activity. Learning and applying ISMG's procedures, local geography, and police/security codes. Utilize our Computer-Aided Dispatch (CAD) Software Qualifications High school diploma or equivalent. Minimum 2 years of clerical experience, preferably in a dispatch or public safety role. Typing speed of 45 WPM (corrected). Valid California Class C Driver's License. Previous experience in public safety or law enforcement dispatching is highly preferred. POST Dispatcher Certification is a plus. What We're Looking For Ability to stay calm, focused, and make quick decisions in emergency situations Strong communication skills (verbal and written). Comfortable working in a fast-paced, technology-driven environment. Willingness to work various shifts, weekends, holidays, and overtime as needed. Team-oriented mindset with a commitment to public and officer safety. Why Join ISMG? We believe our employees are our greatest asset. That's why we offer a comprehensive benefits package, including: Company-Contributed Medical, Dental & Vision Insurance (after 60 days) Paid Holidays (8 per year) Accrued Vacation & Sick Time Shift Differential Pay for Graveyard Company-Paid Life and Accidental Death Insurance AFLAC Disability Coverage Bi-weekly Pay with Direct Deposit Opportunities for Growth and Advancement About ISMG At Intergraded Security Management Group (ISMG), we provide cutting-edge physical security, life safety, and video monitoring solutions. We are committed to innovation, integrity, and the safety of the communities we serve. Ready to Take the Next Step in Your Career? Apply now to become a trusted voice in public safety with ISMG. Requirements Must be able to work days, swings, nights, weekends, and holidays. Prior Law Enforcement or Public Safety experience preferred EXPERIENCE AND TRAINING : Requires equivalent to the completion of the twelfth grade and 2 years of general clerical experience, a typing speed of 45 corrected wpm Possession of, and continuously throughout employment, a valid CA Class C Driver's License. Certificated POST Basic Dispatch training preferred. SUPPLEMENTAL INFORMATION: - Candidates must be able to pass a background investigation along with drug screening. Qualification Guidelines: - Education: Graduation from high school or recognized equivalent. - Experience: Dispatching including two-way radio and call-taking operations. - Ability to type at the rate of 45 wpm. Special Requirements: Ability to work any shift in a 24-hour/day, 7-day/week operation on a rotational basis. Ability to work mandatory overtime. Ability and willingness to wear a mandatory uniform if required.

First Rescue Ambulance is seeking ambulance dispatchers for our Irwindale operations. We currently operate BLS, ALS and CCT ambulances in LA County and Orange County. We are looking for a candidates who will work with our current management team to facilitate our increasing size, volume, and professionalism in the Southern California area. Full and Part Time shifts available. Job Description The Ambulance Dispatcher will be responsible for coordinating and dispatching non-emergency medical transportation services for BLS, ALS and Critical Care patients. He or she will be required to navigate online portals, answer incoming calls and efficiently utilize available units to various locations. The successful candidate will work closely with the operations team to ensure timely and efficient delivery of services to clients. Attention to detail and the ability to multitask is paramount to this position. REQUIREMENTS: EMT, EMD or ETC certification CPR Certification REQUIRED: Must have previous experience in EMS, either as an EMT or dispatcher Must have knowledge of LA/OC Freeways and hospital locations, excellent computer skills with the ability to navigate multiple online portals. Ability to multitask and to speak clearly and professionally with incoming callers. Full and Part Time positions - Days, Evenings and Weekends BENEFITS: Competitive hourly pay, $22 - $25 per hour Overtime is built into all our shifts Medical, Dental, Vision Insurance (with company contribution) Paid Training, CE's provided for dispatchers with EMT certification Direct deposit and much, much more! Job Posted by ApplicantPro

Join the TCI Team as a Dispatcher - $22-25/HR| Sun-Fri 2:30pm- 11pm; Off Tues & Sat Are you an experienced dispatcher ready to take your career to the next level with a company that values safety, service, and professional growth? TCI Logistics is seeking a dependable and driven Dispatcher to support and manage our day-to-day transportation operations. This is your opportunity to work with a team that keeps logistics running smoothly-and safely. 📍 Position Overview As a Dispatcher at TCI, you'll play a critical role in coordinating transportation services across our operations. You'll work closely with drivers, dispatchers, mechanics, and other departments to ensure trips are covered, schedules are met, and compliance is maintained-all while delivering exceptional customer service. 💼 Key Responsibilities Coordinate daily operations including dispatching and adjusting driver assignments as needed. Ensure safety is always the #1 priority. Monitor and audit Hours of Service (HOS) for compliance. Work with recruiting and training teams to support new driver onboarding and orientations. Support equipment logistics, maintenance scheduling, and terminal safety activities. Oversee customer service standards, meeting and exceeding performance goals. Maintain clear communication with internal teams and external partners. Organize and lead driver meetings and contribute to a culture of safety and accountability. 🛠️ Skills & Qualifications Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Familiarity with DOT compliance and HOS regulations. Ability to lead by example and work as part of a collaborative team. High level of ethics and confidentiality. Experience in dispatch or logistics is strongly preferred. Class A preferred ⏰ Shift Details Sunday-Friday 2:30pm- 11pm; Off Tuesday & Saturday 💲 Compensation Hourly Rate: $22-25/hour

Under the direction of the Manager, Dispatch Shift , the Public Safety Dispatcher II will play a crucial role in supporting the Department of Public Safety (DPS) and other departments. This senior position requires mastery of the systems utilized in directing emergency calls, including radio systems, the Computer-aided dispatch system (CAD), the enhanced 9-1-1 application, records management systems, recording equipment, and various transmitting and receiving devices. This position utilizes multiple communications systems to efficiently coordinate emergency calls, relay vital information and assistance, and directly manage requests involving law enforcement agencies and other emergency response personnel. Additionally, this role ensures timely notifications are made in accordance with predetermined plans across all Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement, fire, emergency services, and other Enterprise Departments. Conducts immediate public safety threat analysis, coordinating with law enforcement, and Enterprise Departments. Broadcasts all immediate public safety emergencies and Be On the Look Out (BOLO) information across all radio channels, and enters data into the CAD system. 2. Receives, screens, enters, dispatches, and monitors a high volume of emergency and non-emergency calls for service through the CAD system for the Enterprise, Tribal community, Fire, Law Enforcement and other emergency services. Tracks availability status of all Public Safety Units: maintains regular contact with all units on emergency and non-emergency assignments, maintains and tracks the current location of Public Safety units, accurately maintains, and updates daily computerized log of all Enterprise field/ facility/units/officers dispatched. 3. Monitors emergency alarm systems and accurately reads, interprets, inputs, and relays information obtained from the Enterprise, employees, customers, and other law enforcement/public safety personnel into the CAD software. Makes appropriate risk and safety notifications across the Enterprise. Analyzes recorded and of non-gaming activities to identify suspicious activities that may pose a risk to employees, vendors, guests, Tribal Community or Casino/Resort/Offsite operations. Accurately inputs and relays information obtained from various sources into the CAD, making necessary risk and safety notifications across the enterprise. 4. Determines the number of public safety units, and which units, to dispatch by considering such factors as time of day, description, location of calls, units available, and probable degree of hazard to Tribal Citizens, the Public, and the responding untis; following established procedures to coordinate emergency calls and relay information and assistance requests by other law enforcement agencies. 5. Assists in enhancing Community Safety; which may include Tribal Elder checks during power outages to screen for possible medical or other emergency assistance; handles Tribal community dispatch services of animal control environmental factors, and beekeepers. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS High School Diploma or GED required. Associate degree in criminal justice related field preferred. Minimum three (3) years' of experience in high volume customer service environment; including dealing with the public in stressful situations is required. Prior Law enforcement or Fire Emergency Dispatch experience strongly preferred. Must be 21 years of age. KNOWLEDGE, SKILLS AND ABILITIES (KSA) Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. Must have excellent written and verbal communication. Bilingual abilities are a plus. Experience conducting, assessing, and mitigating security threats is preferred; Ability to distinguish between emergency and non-emergency calls. Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems. Knowledge of standard radio broadcasting and dispatch procedures and policies; Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service. Knowledge of landmarks on the reservation, tribal properties, and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area. Knowledge of Public Safety radio codes, ten codes, phonetic alphabet, and practices and procedures; Knowledge of basic criminal and civil law including tribal codes and ordinances. Ability to operate the department's computer, Microsoft Office, and CAD phone systems, and radio equipment. Ability to use creative and proactive problem-solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation; Ability to effectively communicate with and elicit information from upset and/or irate customers, tribal members, or employees. Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Enterprise Public Safety communications dispatchers and/or supervisors. Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature. Ability to understand and follow oral, written, and electronically transmitted instructions. Ability to establish and maintain positive working relationships with communications employees and supervisors, Public Safety personnel, other Enterprise personnel, law enforcement and/or fire department personnel. Pass typing testy at a speed of at least thirty-five (35) words per minute with 90% accuracy. LICENSES, CERTIFICATIONS AND REGISTRATIONS At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. Must possess a California Peace Officer Standards & Training (POST) Basic Dispatch Certificate or obtain certification within one year of employment. No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. Primary work environment is in a climate-controlled office setting. Work requires travel to attend meetings, trade shows, and conferences. Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a fast-paced, high-demand environment. Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

VACANCY Are you ready to make a difference in your community?Join the City of Pomona team as a Police Dispatcher I! As a Police Dispatcher, every call you answer has the potential to make a real impact, serving as a lifeline for someone in need and contributing directly to the safety of our community. You'll thrive in a dynamic, fast-paced environment where no two days are the same and every moment matters. Whether you're experienced or new to dispatching, we provide comprehensive training to ensure you have the skills and confidence to succeed. Under supervision and an extensive 12-month training program, the Police Dispatcher I will perform a variety of duties involved in the operation of the emergency services systems and various communication devices; will receive, route, relay, and dispatch calls for emergency and non-emergency law enforcement, ambulance, fire, and other services.

We are not just a public safety agency - we are a dynamic team of individuals who are passionate about making a positive impact on our community. We believe in fostering a work environment that blends professionalism with a spirit of camaraderie and fun. As a Corona Police Department Public Safety Dispatcher, you will be at the forefront of ensuring public safety while enjoying a supportive and inclusive workplace that values your growth, well-being, and contributions. Join our cutting-edge team as a Police Dispatcher, where quick thinking, sharp judgment, and top-notch customer service are the name of the game. Be the unsung hero who keeps calm in the storm, making split-second decisions that save lives. If you are up for a thrilling career that combines problem-solving with teamwork and a touch of adrenaline, we want you on our team. Step up to the challenge and be part of the force that's shaping the future of public safety. Your journey starts here! Candidates must be available to work assigned and rotating shifts and extended hours, including weekends and holidays. To be considered for this position you MUST attach a valid 5-minute typing certificate of at least 40 Net WPM (test must be taken within 1 year from application date). Online testing agencies are accepted. Knowledge & Education * Completion of the twelfth (12th) grade or equivalent. * Knowledge of operations and services of a comprehensive municipal law enforcement agency and the dispatch function. Including methods and techniques of receiving, prioritizing, and dispatching emergency and non-emergency calls for service. * Familiar with principles, practices, methods, techniques, and terminology used in public safety dispatching, including computer aided dispatch and related emergency systems. Skills/Abilities * Ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment. * Dispatch appropriate response units for a diverse range of emergency situations. * Quickly and accurately disseminate information. * Effectively communicate with upset and irate callers; obtain necessary information from individuals in stressful or emergency situations. * Compile and summarize information to prepare accurate, clear, and concise reports. * Memorize codes, names, street locations, and other information. * Read and interpret maps and other pertinent documentation. * Multi-task by listening, speaking, and performing computer functions simultaneously. * Maintain composure, alertness, and concentration while working for extended periods of time. * Within established parameters, make independent decisions that affect the safety of public safety personnel, citizens, and property. * Learn and effectively utilize various law enforcement software programs to retrieve or record information quickly and accurately. * Learn and apply a wide variety of classification codes and computer commands and standard broadcasting procedures and rules. * Operate a computerized dispatch system, and radio and telecommunications systems quickly and accurately. * Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. Experience * Public Safety Dispatcher I: One (1) year of responsible work experience involving considerable contact with the public. * Public Safety Dispatcher II: One (1) year of increasingly responsible public safety dispatch experience as a Public Safety Dispatcher I with the City of Corona or in a capacity comparable to Public Safety Dispatcher I with the City of Corona and successful completion of a training program. Licenses and Certifications Public Safety Dispatcher I: * Possession of, or successful acquisition within 12 months of employment, a valid P.O.S.T. Public Safety Dispatcher Certificate, to be maintained throughout employment. Public Safety Dispatcher II: * Possession of a valid P.O.S.T. Public Safety Dispatcher Certificate, to be maintained throughout employment. * Possession of or ability to obtain a valid CLETS Certification, to be maintained throughout employment. Characteristics * Accountability- The Corona Police Department is a professional police agency staffed by individuals who cherish and maintain the highest standards of conduct and performance. * Integrity- Being truthful and ethical in what we do, what we say, and what we say we do in both our personal and professional lives. * Respect- We are committed to our profession and will always respect one another and the community that we serve. * Inclusion- We are not just diverse; we are welcoming to all. * Teamwork- When we work together to achieve our mission, the department and community will grow stronger. Together, we are better. * Innovation- We provide modern police services and are committed to always improve our organizational practices. This position is FLSA Non-Exempt eligible for overtime compensation. To view the positions complete job description,click here. Application Process Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for next review of application is Thursday, July 24, 2025, at 10:00AM. Applicants are encouraged to apply early as the recruitment may close at any time without notice. Selection ComponentSelection Component DescriptionSelection Component WeightVideo InterviewCandidates who meet the minimum qualifications AND attach a current and valid typing certificate that meets the criteria listed above will be invited to participate in a video interview.Pass/Fail Audio Exercise/Written ExaminationAudio Exercise -Candidates will listen to an audio recording of an example of the type of calls Public Safety Dispatchers are required to handle. A short break will be given after the audio recording and then the written examination will be administered. Written Examination - Applicants must receive a minimum score of 70% in order to continue on in the recruitment process. Those who possess a current and active POST Basic Dispatcher certification or a T-Score of 48 or higher within the last year may submit proof in order to waive the written exam and will be invited to the Oral Interview. Testing is tentatively scheduled for August 18, 2025. Pass/FailOral InterviewCandidates will be placed on the eligibility list based on the scores received on each of the examination components. Interviews are tentatively scheduled for August 28, 2025.100%Background InvestigationThe candidate selected for the position will undergo a thorough background investigation including a polygraph examination. Once a conditional job offer has been made, the candidate will undergo comprehensive medical and psychological examinations, including a urine drug screen, by City Medical Examiners. The Chief of Police will make the final hiring decision.Pass/Fail COMMUNITY A City whose heritage spans more than a century, the City of Corona, located in Riverside County, California, encompasses around 40 square miles and has a vibrant, culturally diverse population of approximately 168,100 residents. Residents of Corona enjoy a variety of cultural, recreational, and educational opportunities that provide a first-rate quality of life for its residents and visitors. Within an hour's travel time, outdoor enthusiasts can enjoy such winter activities as snowboarding and skiing and such summer activities as surfing, boating, or simply relaxing on a beach. Corona's economy is strong and getting stronger; more than 84,000 people work here. Our retail, commercial, and housing areas are expanding, and office development continues to be strong. THE ORGANIZATION The City of Corona is a General Law city operating under a Council-Manager form of government. Policymaking and legislative authority is vested in the City Council, consisting of a Mayor and four Council Members. Members of the City Council are elected by District to a four-year term. The Mayor is selected by the Council and serves as the presiding officer for one year. The City is organized into the following departments/organizational units: Community Services, City Manager's Office, Economic Development, Finance, Fire, Human Resources, Information Technology, Legal and Risk Management, Police, Planning & Development, Public Works and Utilities. Oversight of these departments is divided between the City Manager and two Assistant City Managers. The City's total operating budget for Fiscal Year 2026 is $422.7 million with a General Fund operating budget of $231.3 million. Corona enjoys a workforce of 935 dedicated employees who provide high-quality services to its residents and visitors each day. ESSENTIAL DUTIES AND RESPONSIBILITIES To view all essential duties and responsibilities, click here. QUALIFICATIONS GUIDELINES To view the qualifications guidelines,click here. PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT To view the physical/mental demands and work environment, click here.

Provides a wide variety of School Police communications services involving radio and other means of communication, intrusion alarm systems, fire alarms, teletype, dispatching personnel, and clerical duties on a rotating work shift. SUPERVISION: Receives supervision from a Public Safety Communication Supervisor, or designee. Exercises no supervision. Examples of Duties EXAMPLES OF DUTIES: Duties may include, but are not limited to the following: * Receives requests for school district law enforcement services and dispatches units via radio. * Maintains contact with School Police department personnel in the field and at assigned school sites. * Provides general phone reception for the School Police department. * Runs warrant checks on subjects, registration checks on vehicles, property checks and student enrollment status using teletype and computer. * Relays information and instructions to personnel in the field. * Maintains accurate log of incoming service requests and action taken. * Compiles statistical reports. * Enters data into computer. * Maintains files. * Provides general information to the public and allied police agencies. * Monitors silent alarm boards. * Maintain a shift bulletin of service requests and actions taken. * Performs job related duties as required. Qualifications EXPERIENCE AND EDUCATION/TRAINING: (These are the minimum experience and education/training standards which will be used to admit or reject applicants for examination.) One year of public safety dispatch experience. AND High school graduation or the equivalent. LICENSES/CERTIFICATES/REGISTRATIONS (At time of appointment and during employment): * A current American Red Cross First Aid Certificate or an acceptable equivalent. * A current American Red Cross CPR certificate which includes infant, children, and adults or an acceptable equivalent must be obtained at time of appointment and provided by the District during employment in a position in this class. Additional Information CLICK HERE TO VIEW THE COMPLETE JOB DESCRIPTION . Only online applications are accepted via ******************************************************* Computer access is available in the Personnel Commission Office. APPLICATIONS: Following closing of recruitment, no additional application material or information will be accepted. RECRUITMENT TYPE: OPEN & PROMOTIONAL (Anyone may apply for this position). ADDITIONAL SALARY INFORMATION: This is a non-exempt position, Regular Classified Salary Range 37. Positions in this classification work 12 hour rotating shifts on a 12-month basis. The probationary period for employees in this classification is 248 paid work days. BENEFITS: Health, Vision, Dental and PERS (retirement). Benefits are available to full-time and part-time employees. For complete details visit Employee Benefits THE EXAMINATION: * Written Examination. WEIGHT: 100% * Typing speed of 30 wpm. WEIGHT: Pass/Fail * Only qualified candidates will be invited to participate in the examination process. * Successful candidates who pass all parts of the examination process will be placed on the eligibility list in order of their relative merit. * Candidates will be notified in accordance with the Personnel Commission Rules. * This eligibility list will be active for a period of (1) year. REASONABLE ACCOMMODATIONS: The Personnel Commission will make every effort possible to ensure that all applicants compete on an equal level. At any time in the employment process, applicants with disabilities may request reasonable accommodations if required. To give district staff adequate time to evaluate each case, and to arrange for accommodations, applicants must submit their request to the Affirmative Action Office at ************** as soon as possible. Failure to do so may result in the inability to provide the necessary reasonable accommodations in a timely manner. Fingerprinting, drug and tuberculosis testing is required of all successful candidates new to the district. District employees and external applicants must upload proof of education and/or training with each application. Acceptable documents include copies of a high school diploma, GED (or equivalent), transcripts (official or unofficial), college degree(s), and/or training certificates. Applications submitted without the required documentation may be disqualified. All relevant experience must be clearly listed in the "Work Experience" section of the application, as resumes will not be considered. In compliance with California SB 1100, a valid California driver's license and automobile insurance are required only for positions in the classification where driving is an essential job function. Closing Date: Continuous-subject to close any time. . Employer San Bernardino City Unified School District Personnel Commission Address 1525 W. Highland Ave. San Bernardino, California, 92411 Phone ************** Website **************************************************************

Job DescriptionBenefits: 401(k) Company parties Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Advantage Ambulance is a BLS and CCT ambulance provider headquartered in the county of Riverside, California. Advantage is known for providing the highest quality of care and serving our communities with unmatched commitment. In December 2016, we achieved elite status by achieving the Commission on Accreditation of Ambulance services (CAAS). Only 1% of all ambulance organizations in the United States have achieved this accreditation. As a dispatcher with Advantage, you have an opportunity to work for a great employer...all while playing your part in the company's positive impact in the communities in which we serve. WHAT MAKES ADVANTAGE A GREAT PLACE FOR DISPATCHERS TO WORK: State of the art dispatching center Coveted 12-hour shifts with more days off Dynamic department with experienced and supportive leadership Amenitiesour CEO has been quoted saying I want this place to be supportive, fun, inviting, comfortable, and stocked with snacks and refreshmentsa place that everyone wants to come to each day. Come join our dispatching team and be part of a growing company that values their employees and offers exceptional work/life balance! Our Dispatchers are responsible for answering, evaluating, and triaging all transport requests and deploying the most appropriate resources. We strive for excellence, and as such, expect every EMS Dispatcher to provide each caller with exemplary customer service. REQUIRED/PREFERRED QUALIFICATIONS FOR EMS DISPATCHERS: Possession of an EMT, EMD, or ETC certification or the ability to attain one (Required) Availability to work 12-hour rotating shifts (Required) One (1) year of direct customer service experience (Preferred) Previous work experience in a communications center or as an EMS dispatcher (Preferred) Previous work experience as an EMT, Paramedic, CNA, or LVN (Preferred) High school diploma or equivalent (Preferred) DISPATCHER ROLES & RESPONSIBILITIES: Demonstrate exceptional customer service skills with both internal and external customers Ability to strategically review, plan, and deploy resources Maintain a calm and professional demeanor Take direction, work independently, and as part of a group Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with callers Familiarity with company service areas and medical facilities Working knowledge of service area geography, roadways, and traffic patterns Ensure compliance with all company and customer policies and procedures as they pertain to the coordination of patient transport Professionally control difficult interactions and effectively direct the flow of the conversation Proficiency with computer operations, word processing, email, and spreadsheet software programs Operate a multi-line phone system Document all phone and radio transactions using a computer-aided dispatch (CAD) program Attend all mandatory meetings and trainings Perform other duties as assigned by management or the leadership team PHYSICAL REQUIREMENTS Must be able to sit for an extended period of time Requires frequent, repetitive hand movements, standing, walking, reaching, and grasping Must be able to hear and communicate clearly to perform job duties in-person and over the telephone Adequate vision is required in order to read information from printed sources and computer screens BENEFITS: 401(k) Health insurance Employee assistance program Health insurance Paid time off Vision insurance Looking for something better? Join our team*! Apply to this job with your resume to be considered for this position. * Applicants must meet the minimum requirements above to apply. Advantage Ambulance offers of employment are contingent upon the successful outcome of a pre-employment background check, drug screen, and qualification requirements.

Under general supervision, receives requests for law enforcement services and dispatches units via radio; maintains contact with department personnel in the field; performs related duties as required. This is a journey level class and incumbents are required to perform the full range of dispatching duties. In addition, Police Dispatchers may assist with the training of less experienced personnel. Essential Functions Receives requests for police or other emergency services over the phone; answers 911 calls; screens incoming calls to determine necessity, priority, and type of response required; monitors other radio frequencies to be aware of incidents elsewhere that may affect City police operations; monitors cameras throughout the building. Dispatches, as necessary, police units in response to calls for service or request from officers in the field; uses law enforcement terminology and cites Code sections by number; calls public and private agencies, such as allied law enforcement, hospitals, towing services, and utilities and requests mutual assistance when necessary. Keeps track of police unit locations and status; maintains constant radio communication with personnel in the field; runs warrant checks on subjects, registration checks on vehicles, and property checks; relays information and instructions to personnel in the field. Maintains accurate log of incoming service requests and actions taken; prepares other reports and records as directed; maintains files necessary for dispatch as assigned; enters, updates, and retrieves information from the computer and teletype networks. Provides general information to the public; as necessary, refers callers to appropriate agencies; calms angered or distraught callers; maintains calm in radio transmissions during hectic, tense, and dangerous situations; may assist citizens and police officers with translation related needs. Provides temporary and vacation relief for other staff as necessary; may search prisoners on an as needed basis and supervise and care for infants and children awaiting transportation. Marginal Functions: These are position functions which may be changed, deleted or reassigned to accommodate an individual with a disability. Qualification Guidelines Education and/or Experience:Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include graduation from high school or equivalent AND two (2) years of experience in typing and general clerical work including one year of experience with required considerable public contact. Preferred Knowledge, Skill and Abilities : Considerable knowledge of office procedures, record keeping system, forms correspondence, reports and other materials common to operation of a police department; police dispatching procedures and the laws and regulations governing the use of dispatching equipment in a law enforcement agency; agencies involved with police activities; Penal Code, Vehicle Code, and local municipal code; 911 system and TDD Deaf Translation System; computerized systems used in municipal law enforcement agencies. Ability of communicate clearly and concisely, both orally and in writing; type accurately at a speed of not less than 40 net words per minute; understand and follow oral and written instructions; learn and follow standard broadcasting procedures and rules; learn and utilize a wide variety of codes and computer commands; spell accurately; work various shifts; operate computer terminal and other office equipment quickly; accurately, and at times, concurrently; respond to emergency and problem situations in an effective manner; understand, explain and apply policies and procedures; dispatch police units quickly and effectively; speak clearly and precisely; work under pressure and exercise good judgment; effectively communicate and elicit information from upset and irate citizens; work with minimum supervision.

Under the direction of the Manager, Dispatch Shift , the Public Safety Dispatcher II will play a crucial role in supporting the Department of Public Safety (DPS) and other departments. This senior position requires mastery of the systems utilized in directing emergency calls, including radio systems, the Computer-aided dispatch system (CAD), the enhanced 9-1-1 application, records management systems, recording equipment, and various transmitting and receiving devices. This position utilizes multiple communications systems to efficiently coordinate emergency calls, relay vital information and assistance, and directly manage requests involving law enforcement agencies and other emergency response personnel. Additionally, this role ensures timely notifications are made in accordance with predetermined plans across all Departments. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Uses multiple communications systems to coordinate emergency calls and relay information and assistance requests involving law enforcement, fire, emergency services, and other Enterprise Departments. Conducts immediate public safety threat analysis, coordinating with law enforcement, and Enterprise Departments. Broadcasts all immediate public safety emergencies and Be On the Look Out (BOLO) information across all radio channels, and enters data into the CAD system. 2. Receives, screens, enters, dispatches, and monitors a high volume of emergency and non-emergency calls for service through the CAD system for the Enterprise, Tribal community, Fire, Law Enforcement and other emergency services. Tracks availability status of all Public Safety Units: maintains regular contact with all units on emergency and non-emergency assignments, maintains and tracks the current location of Public Safety units, accurately maintains, and updates daily computerized log of all Enterprise field/ facility/units/officers dispatched. 3. Monitors emergency alarm systems and accurately reads, interprets, inputs, and relays information obtained from the Enterprise, employees, customers, and other law enforcement/public safety personnel into the CAD software. Makes appropriate risk and safety notifications across the Enterprise. Analyzes recorded and of non-gaming activities to identify suspicious activities that may pose a risk to employees, vendors, guests, Tribal Community or Casino/Resort/Offsite operations. Accurately inputs and relays information obtained from various sources into the CAD, making necessary risk and safety notifications across the enterprise. 4. Determines the number of public safety units, and which units, to dispatch by considering such factors as time of day, description, location of calls, units available, and probable degree of hazard to Tribal Citizens, the Public, and the responding untis; following established procedures to coordinate emergency calls and relay information and assistance requests by other law enforcement agencies. 5. Assists in enhancing Community Safety; which may include Tribal Elder checks during power outages to screen for possible medical or other emergency assistance; handles Tribal community dispatch services of animal control environmental factors, and beekeepers. 6. Performs other duties as assigned to support the efficient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Associate degree in criminal justice related field preferred. * Minimum three (3) years' of experience in high volume customer service environment; including dealing with the public in stressful situations is required. * Prior Law enforcement or Fire Emergency Dispatch experience strongly preferred. * Must be 21 years of age. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated organizational and time management skills. * Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations. * Must have excellent written and verbal communication. Bilingual abilities are a plus. * Experience conducting, assessing, and mitigating security threats is preferred; Ability to distinguish between emergency and non-emergency calls. * Knowledge of basic communications rules and regulations governing operation of radio and telephone transmitting and receiving systems. * Knowledge of standard radio broadcasting and dispatch procedures and policies; Knowledge of policies and procedures for receiving and processing emergency and non-emergency calls for service. * Knowledge of landmarks on the reservation, tribal properties, and casino locations as well as geographic boundaries and streets on the reservation and in the surrounding area. * Knowledge of Public Safety radio codes, ten codes, phonetic alphabet, and practices and procedures; Knowledge of basic criminal and civil law including tribal codes and ordinances. * Ability to operate the department's computer, Microsoft Office, and CAD phone systems, and radio equipment. * Ability to use creative and proactive problem-solving skills in unusual situations as well as exercise good judgment and make sound decisions quickly in an emergency situation; Ability to effectively communicate with and elicit information from upset and/or irate customers, tribal members, or employees. * Ability to listen to incoming phone information or radio information and assimilate spoken instructions and/or information from other Enterprise Public Safety communications dispatchers and/or supervisors. * Ability to shut out extraneous information from other radio channels and co-workers, while selectively listening to information recognized as crucial, or of an emergency nature. * Ability to understand and follow oral, written, and electronically transmitted instructions. * Ability to establish and maintain positive working relationships with communications employees and supervisors, Public Safety personnel, other Enterprise personnel, law enforcement and/or fire department personnel. * Pass typing testy at a speed of at least thirty-five (35) words per minute with 90% accuracy. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Must possess a California Peace Officer Standards & Training (POST) Basic Dispatch Certificate or obtain certification within one year of employment. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Join the SwiftX Express Team - Your Next Career Awaits! At SwiftX Express, we are revolutionizing the eCommerce shipping experience. As a fast-growing provider of reliable and efficient shipping services, we help eCommerce businesses streamline operations, reduce costs, and deliver exceptional customer satisfaction. Our expanding U.S. operations in California, Arizona, Florida, New Jersey, Texas, and beyond need motivated professionals ready to grow with us. Position Overview We are seeking a hands-on Transportation Dispatch Supervisor / Specialist to coordinate and monitor daily LTL and FTL truck movements between our distribution hubs and regional facilities. This role is key to ensuring timely, efficient, and cost-effective transportation of freight while maintaining strong relationships with drivers, carriers, and warehouse teams. Requirements Responsibilities Oversee daily truck dispatch operations for both LTL and FTL shipments, ensuring on-time pick-ups and deliveries between warehouses and distribution centers. Assign loads, schedule drivers, and optimize routes based on volume, deadlines, and cost efficiency. Coordinate with carriers, drivers, and warehouse staff to address delays, equipment issues, or last-minute changes. Track shipments in real time using Transportation Management Systems (TMS) or dispatch software. Monitor performance metrics such as on-time percentage, load utilization, and transit times. Maintain accurate load records, bills of lading, and other required documentation. Assist with cost control by selecting cost-effective carriers and negotiating competitive rates. Support continuous improvement initiatives to enhance efficiency and service quality. Provide basic guidance to junior dispatchers or coordinators as needed. Qualifications 1-3 years of hands-on experience in truck dispatch or transportation coordination, preferably with both LTL and FTL shipments. Bilingual Mandarin and English strongly preferred. Familiarity with U.S. trucking market practices, freight rates, and carrier options. Experience with TMS, routing software, or GPS tracking tools. Strong problem-solving skills and the ability to work under tight deadlines. Excellent communication skills for interacting with drivers, carriers, and internal teams. Basic knowledge of DOT regulations and transportation compliance is a plus. Benefits 7 PTO days 5 Paid Sick Leave Days 6 Paid Holidays 401K with 100% Matching up to 2% 50% Medical insurance, 100% Dental, Vision, and STD/LTD Insurance

Job Description Join the SwiftX Express Team - Your Next Career Awaits! At SwiftX Express, we are revolutionizing the eCommerce shipping experience. As a fast-growing provider of reliable and efficient shipping services, we help eCommerce businesses streamline operations, reduce costs, and deliver exceptional customer satisfaction. Our expanding U.S. operations in California, Arizona, Florida, New Jersey, Texas, and beyond need motivated professionals ready to grow with us. Position Overview We are seeking a hands-on Transportation Dispatch Supervisor / Specialist to coordinate and monitor daily LTL and FTL truck movements between our distribution hubs and regional facilities. This role is key to ensuring timely, efficient, and cost-effective transportation of freight while maintaining strong relationships with drivers, carriers, and warehouse teams. Requirements Responsibilities Oversee daily truck dispatch operations for both LTL and FTL shipments, ensuring on-time pick-ups and deliveries between warehouses and distribution centers. Assign loads, schedule drivers, and optimize routes based on volume, deadlines, and cost efficiency. Coordinate with carriers, drivers, and warehouse staff to address delays, equipment issues, or last-minute changes. Track shipments in real time using Transportation Management Systems (TMS) or dispatch software. Monitor performance metrics such as on-time percentage, load utilization, and transit times. Maintain accurate load records, bills of lading, and other required documentation. Assist with cost control by selecting cost-effective carriers and negotiating competitive rates. Support continuous improvement initiatives to enhance efficiency and service quality. Provide basic guidance to junior dispatchers or coordinators as needed. Qualifications 1-3 years of hands-on experience in truck dispatch or transportation coordination, preferably with both LTL and FTL shipments. Bilingual Mandarin and English strongly preferred. Familiarity with U.S. trucking market practices, freight rates, and carrier options. Experience with TMS, routing software, or GPS tracking tools. Strong problem-solving skills and the ability to work under tight deadlines. Excellent communication skills for interacting with drivers, carriers, and internal teams. Basic knowledge of DOT regulations and transportation compliance is a plus. Benefits 7 PTO days 5 Paid Sick Leave Days 6 Paid Holidays 401K with 100% Matching up to 2% 50% Medical insurance, 100% Dental, Vision, and STD/LTD Insurance

Offering Excellent Benefits $2,488.74 Monthly Benefit Bank for Health Insurance 155 Holiday Hours per Fiscal Year (can be converted to pay) will remain open until the position is filled. Qualified applicants will be invited to attend a written examination as part of this recruitment process. Passing candidates may be invited to an interview. Additional details to be provided prior to testing. You can waive the written exam by submitting a P.O.S.T. Entry-Level Dispatcher Selection Test Battery score of 45 or above, taken within the past 12 months from the date you apply. These results must be attached to your application to be considered. The Chino Police Department is seeking highly motivated individuals to apply for the position of Public Safety Dispatcher I. The Police Communications Center is comprised of 17 Public Safety Dispatchers and three (3) Public Safety Dispatch Supervisors. The center is a new state of the art facility which offers standing and sitting workstations with personal comfort systems at each console. There is also an onsite gym available for a small fee payable to the Police Officer's Association. Typing Requirement: This position requires a minimum typing speed of 40 net words per minute with fewer than 10 errors. A valid typing certificate must be submitted with your application or provided directly to Human Resources before you can be invited to interview. Applicants who do not provide a valid certificate will not be considered. The certificate must be from an accredited school or agency, dated within the past 12 months, and this requirement also applies to internal applicants not currently working in a job classification that requires typing at 40 net words per minute. Note: Typing test results from an online application will not be accepted. Definition: Under general supervision, receives emergency and non-emergency calls; dispatches Police and emergency units; maintains contact with personnel in the field; operates a variety of transmitting/receiving equipment; performs a variety of general support duties related to dispatch activities; and does related work as assigned. Duties/Responsibilities This is the entry-level class in the public safety dispatching class series. Public Safety Dispatcher I's learn to perform dispatching related duties and responsibilities. Advancement to Public Safety Dispatcher II requires an incumbent to successfully complete the Dispatching In-Service Training Program. Advancement to the next level is not automatic and requires an evaluation by management of the incumbent's skill and performance levels. This is a civilian position. Essential Functions: * Receive requests for Police and emergency services over the phone; answer 911 calls; screen incoming calls to determine necessity, priority, and type of response required; monitor other radio frequencies to be aware of incidents elsewhere that may affect operations. * Dispatch, as necessary, Police and other emergency units in response to calls for service or requests from Officers in the field; use appropriate terminology and cite Code sections by number; call public and private agencies, such as allied law enforcement, hospitals, towing services and utilities, and request mutual assistance when necessary. * Keep track of Police unit locations and status; maintain constant radio communication with personnel in the field; run warrant checks on subjects, registration checks on vehicles, and property checks; relay information and instructions to personnel in the field. * Maintain accurate log of incoming service requests and actions taken; prepare other reports and records as directed; maintain files necessary for dispatch as assigned; enter, update, and retrieve information from the computer and teletype networks. * Operate a variety of public safety telecommunications equipment; test and inspect equipment as needed. * Provide temporary and vacation relief for other staff as necessary. * Provide general information to the public; as necessary, refer callers to appropriate agencies; calm callers; maintain professionalism in radio transmissions during hectic, tense, and dangerous situations. * Interact with various federal, state, and local databases to support field units with investigations. * Monitor and operate a variety of sensors such as CCTV cameras and License Plate Readers to provide real time information to field units. * Interact with co-workers at all levels in the organization in a collaborative and customer service-oriented manner. * Maintain prompt and regular attendance. * Perform all duties within the context of the City's Mission Statement and Organizational Values. Qualifications Any combination of education and experience that provides the required knowledge, skills, and abilities to perform the essential job duties of the position is qualifying. A typical example includes: Education: * High School Diploma or G.E.D. Licenses/Certifications: * Typing certificate with a minimum typing speed of 40 net words per minute, with no more than 10 errors, dated no earlier than one year from application date. * Possess certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy (desirable). Experience: * One year of work experience which required considerable public contact. Knowledge of: * Dispatching activities. * Record keeping principles and practices. * Modern office procedures, methods, and practices. Ability to: * Learn to assess and prioritize emergency situations. * Learn City dispatching codes, policies, and procedures. * Remain calm and learn to make rapid decisions exhibiting sound judgment in emergency situations. * Learn to operate complex radio and telephone systems. * Read and interpret street maps. * Deal tactfully and courteously with the public, City staff, and co-workers. * Understand and follow verbal and written directions. * Use correct English grammar, punctuation, and spelling. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain cooperative working relationships. * Work mandatory overtime as assigned. * Learn to operate a computer terminal and other office equipment quickly, accurately and, at times, concurrently. * Learn to dispatch Police and other emergency units quickly and effectively. * Speak precisely. * Work under pressure and exercise good judgment. * Learn to effectively communicate and elicit information from upset and irate callers. * Use good judgment in handling sensitive and/or confidential matters with discretion and maintain the privacy of such information. Training/Safety Requirements: * Job specific training will be provided according to class specification during work hours. Special Requirements * Must be at least 18 years of age at the time of application. * Work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed). * Report immediately to work for emergency coverage and to other facilities than the Police Department. * Successfully pass a practical test (may be required). * Receive satisfactory results from a background investigation, polygraph test, psychological evaluation, physical examination, which includes a drug screen, and an administrative review. Physical Profile: Category I - Light Physical Effort: Positions in this category require normal physical abilities associated with the ability to read, write, and communicate in a work environment requiring no extraordinary physical strength or special physical qualifications. Characteristics: Work assignments for this category are normally located in a work environment which has no unusual physical requirements or environmental conditions, unless separately identified. Positions in this category require only light physical effort while performing such functions as typing, writing, filing, computing, operating light office equipment, interviewing, counseling, researching, planning, analyzing, and supervising. Positions allocated to this category are distinguished by lack of duties involving strenuous activities. These positions seldom lift more than 20 pounds. Physical Requirements: * Reaching: Reaching above the shoulders to place and/or retrieve objects. * Sitting: Ability to sit with little movement for long periods of time (usually a minimum of two or more hours per day). * Color Vision: Ability to identify and distinguish colors. Details: Department/Division: Police/Dispatch Reports To: Public Safety Dispatch Supervisor Employee Unit: Chino Police Professional Employees Association (CPPEA) IMPORTANT INFORMATION The City of Chino is committed to offering reasonable accommodations to job applicants with disabilities. If you need an accommodation due to a disability, please contact the Human Resources/Risk Management Department at **************. Requests should be made three (3) business days in advance. Prospective employees selected for employment must successfully complete a medical examination and a background check, including professional reference checks. The background check, paid for by the City, also includes Live Scan fingerprinting through the Department of Justice. The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice For questions regarding this recruitment, please contact Human Resources Analyst/Risk Management Analyst, Genevieve Hughes at *********************** or ************. The City of Chino offers a generous benefits package to its eligible employees, including health, dental, vision, life insurance, and a variety of additional voluntary options. The specific benefits available are based on the bargaining unit of your position. To see the specific benefits for your position, please follow the link below to the city website's benefits page and select the benefits document that corresponds to your position's bargaining unit. Employee Benefits | Chino, CA (cityofchino.org) 01 Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application? * Yes * No 02 This position requires the ability to type 40 net words per minute, with no more than 10 errors. If you are selected to interview for this position you will need to provide a valid typing certificate to Human Resources. Please check the instructions on the City of Chino Employment page for information on how to obtain a valid typing certificate. Please select one of the following: * I acknowledge that a valid typing certificate showing 40 net words per minute and dated within the past year, will be required of me. * I have attached the required typing certificate, dated within the last 12 months, showing 40 net words per minute, with less than 10 errors. * I currently work for the City of Chino in a position that requires typing at 40 words per minute. * I am not able to meet this typing requirement. 03 Are you currently working at another agency as a Public Safety Dispatcher, or have you worked as a Dispatcher with another agency within the past 12 months? * Yes * No 04 While not required, successful completion of a P.O.S.T. Basic Dispatch Academy is highly desirable. Do you currently have a certificate verifying successful completion of a P.O.S.T. Basic Dispatch Academy? * Yes * No 05 This position requires you work rotating shifts, weekdays, weekends, evenings, and holidays (hours/days will be adjusted as needed.) Are you available to work this schedule? * Yes * No 06 One year of work experience which required considerable public contact is required. Do you have this required experience and is it reflected on your application? * Yes * No 07 Were you referred to this position by a current City of Chino Employee? * Yes * No 08 If you answered "Yes" to Supplemental Question #7 and were referred by a current City of Chino Employee, please enter the employee's name here: Required Question Employer City of Chino Address 13220 Central Avenue Chino, California, 91710 Phone ********** Website **************************