Dispatcher jobs in Washington - 64 jobs

*We appreciate your interest in joining our team! If your qualifications match our needs, we'll reach out directly to discuss next steps. Please do not call our offices for application updates. Thank you! * About Us: Guardian Security was founded in 1976, and we have been serving Washington State with their life and property protection needs since then - for nearly 50 years! We are locally owned and operated, with four offices located in Yakima, Tacoma, Bellingham, and in the SODO district of Seattle. To learn more about us, visit ********************************* Kindness - Growth Mindset - Technical Excellence - Safety - Predictable Success - Customer Heroes Position Summary: Guardian's Central Station is seeking an Alarm Dispatcher for the day, swing, and graveyard shifts at our location in SODO Seattle. The role involves processing over-the-phone requests, dispatching for various alarm events, and accurately evaluating alarm signals. Pay: $21.30-$22.00 per hour The following schedules are available: Day (6:30 AM-2:30 PM) Graveyard (10:30 PM - 6:30 AM) Swing (1:00 PM - 11:00 PM) Work Location: In person at our Seattle location (1743 1st Ave S Seattle WA 98134) The station is a 24/7, 365 day operation with on-site attendance required. Core Duties: Processing over-the-phone requests Dispatching on Fire, Security, Medical, and Life/Safety alarm events Comprehend and evaluate alarm signal events quickly and accurately Review account signal traffic history accurately and quickly Relay account/signal information in a complete and informationally dense manner This list is not exhaustive. Other duties, responsibilities, and activities may change or be assigned as needed. Key Competencies: • Embodiment of our Core Values: Kindness, Safety, Customer Hero, Technical Excellence, Predictable Success, Growth Mindset. • Very detail-oriented, meticulous work ethic with desire to produce quality work output. • Ability to work independently and problem solve. • Must be comfortable communicating with any individuals, using any method of communication. Benefits: • Medical, Vision, and Life Insurance premiums paid for by Guardian • Low-cost Dental Insurance • 401(k) with company match after 1 year • AD&D insurance • Employee assistance program (EAP) • Flexible spending account (FSA) • Paid time off that builds with tenure (Year 1 - 88 hours, after Year 1 - 128 hours) • Tuition reimbursement/PAID Professional Development PTO (24 hours that renews every year!) Computer Skills: • Intermediate or higher technical skills when using computers is required. Work Environment: This job is 99% sedentary and it uses fingers, hands, arms when working with mouse, keyboard, and monitors. Close vision and distance vision are necessary. While performing the duties of this job, the employee may regularly lift and/or move up to 10 pounds and occasionally will lift and/or move up to 25 pounds. Equal Employment Opportunity: We are committed to creating a diverse and inclusive workplace and encourage all qualified candidates to apply. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, disability, or any other characteristic protected by applicable law.

Transdev in Everett WA, is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. 24-hour dispatcher operation 365/7 days a week 2300 Kasch Park Rd. Everett WA 98204 ************** Application Deadline: January 4, 2025, or until the position has been filled. Transdev is proud to offer: * Competitive compensation package of minimum $33.69 - Maximum $38.52 Benefits include: * Vacation: minimum of one (1) week. * Sick days: per union contract * Holidays: per union contract * Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: * Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. * Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. * Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services. * Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. * Other duties as required. Qualifications: * High School Diploma or GED; Technical Degree preferred. * 3-5 years' experience dispatching. * Excellent verbal, interpersonal and customer service skills. * Problem solving and analytical skills. * Must be able to work shifts or flexible work schedules as needed. * Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. * Please include a resume when applying Physical Requirements: The essential functions of this position require the ability to: * Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces * Push and pull objects up to 25 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level * Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please *************************** Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: * Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). * Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at******************** watch an overview video at******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdevis an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6909 Pay Group: UD5 Cost Center: 57230 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at ************************* or watch an overview video.

The Division of Safety and Security aims to provide a safe and secure campus for all members of the university community through best-in-class technological and physical infrastructure, proactive assessment and analysis, and a caring team of professionals dedicated to upholding the university's values with the highest degree of conscientiousness. Reporting to the Dispatch Supervisor, the Police Dispatcher is responsible for the operation of the police communications center for the university police department. The core responsibilities of this role are to maintain and monitor communication with all university police officers via radio and telephone, to monitor university emergency telephone lines and fire, intrusion and panic alarms throughout the campus, to evaluate the severity of transmissions and alarms and take appropriate action in both emergency and non-emergency situations, and to dispatch officers to incidents, alarms, requests for assistance and emergencies. This position will also complete the blotter of campus events, will coordinate with local district forces in emergency situations with the District of Columbia Fire and Police Departments, and will contact members of the Campus Crisis Communications Team when necessary. This role will also monitor the video surveillance system and will provide general campus information to the public. It may be occasionally required to remain at the communications center past usual work shifts in the event of an emergency situation. Responsibilities include: Completing appropriate certification and on-going training for all duties in the role. Directing calls to appropriate GWPD personnel. Dispatches Officers to incidents, alarms, requests for assistance or service and emergency situations on campus. Dispatches campus ambulance crews for medical emergencies on and off campus. Monitors alarms from campus facilities and the GW Personal Alarm Locator software. Utilizing specific law enforcement systems that require a background check. Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Minimum Qualifications Qualified candidates will hold a high school diploma/ GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience. Preferred Qualifications Commitment to GW's values Professional, and a person of integrity Honest, with the highest ethical standards Passionate, collaborative, strategic, with a hands-on, roll-up-the-sleeves orientation Ability to work independently. Self-starter; hard worker. Takes initiative; very high energy Personally accountable. Assumes ownership, control, and accountability for all areas of responsibility and commitments made to others Sincere, open, and direct communicator. Puts organizational interests above self-interests and is comfortable expressing candid opinions Highest levels of responsiveness Practical and realistic common sense understanding of how to get things done Ability to demonstrate initiative, a strong desire to succeed, and exert the extraordinary effort often required Ability to work in a fast-paced, high-growth, entrepreneurial environment Ability to work with faculty and staff in a respectful way Establish trust and credibility with institutional leadership and across the University Seeks “win-win” solutions to help foster continued integration and collaboration Flexible and receptive to change A positive “can-do” attitude Work Schedule Rotating shifts

. The mission of Yakima County Government is to provide accessible, responsive and responsible public service through leadership and teamwork committed to understanding and meeting public needs. Our Values: * Integrity * Common Sense * Innovation * Accountability Position Data: Law Enforcement Dispatcher-J23-U36-H Regular Non-Exempt (eligible for overtime) Overview: Pay Range: $30.71 - $38.95 per hour (Step 1-13 YSO Dispatch Guild) Hiring Range: $30.71 - $32.59 per hour (Step 1-4 YSO Dispatch Guild) DOE Position Closes: December 31, 2026 with weekly reviews The Yakima County Civil Service Commission is now accepting applications to form a register of eligible candidates for the position of LATERAL Law Enforcement Dispatcher with the Yakima County Sheriff's Office. Candidates must have one year of Law Enforcement Dispatch experience to be eligible to apply. Selection Procedure: Applications and required documentation will be accepted and reviewed at the end of each week. Applicants will be evaluated on the basis of past experience and training. Applicants claiming veteran's preference eligibility will be required to complete the Application for Veterans' Preference Form. Please submit: #1 Yakima County Application #2 Proof of Citizenship (Copy of Birth Certificate / Naturalization Paperwork/ Passport) #3 Proof of High School Education or GED (copy of HS diploma/GED or copy of College/Trade School diploma. Unofficial Transcripts showing proof of a High school or higher education) Benefits included in position: * Health Care Benefits (Medical, Dental, Vision, Basic Life and Basic LTD) * Retirement Benefits * Paid Vacation * Paid Holidays * Paid Sick Leave Note: This position is covered under YSO Dispatch Guild This recruitment may be used to fill future vacancies that occur within 90 days of the closing of this position. (This excludes Yakima County Sheriff's Office and Department of Corrections) Responsibilities: Essential Duties: Answers and responds to emergent / non-emergent calls from the public and business calls directed to the Sheriff's Office. Assesses and determines priority of the call and availability of response units; elicits pertinent information from callers and disseminates the information received to law enforcement and other public safety agencies. Responds to general law and civil questions from the public and law enforcement. Receives, transmits and relays sensitive information by simultaneously operating radios, multi-line telephone systems, computer terminals, private line intercom systems and other telecommunication devices for multiple agencies. Monitors in-office video surveillance displays. Reviews and proofs Civil and Warrant Division documents. Verifies data provided and ensures accuracy of documents. Develops and maintains working relationships with the community, municipal, state, and federal law enforcement and court contacts. Provides staff support to the 7 agencies we dispatch for at all times to include Spillman knowledge, WA state law and civil knowledge. Provides technical support to all Spillman agencies in our county to change and update passwords for the system. Run subjects and items in our state and national systems for Juvenile Detention, Yakima Co Jail for wants and orders. Coordinates efforts between agencies, staff, providers, volunteers and the public. Organizes, maintains, compiles and accurately records data into or from computer and logs. Writes law enforcement reports. Writes supplemental reports to support Deputy and Law Enforcement Officer reports. Enters and clears stolen property, vehicles, missing people and court orders into our local system along with the Washington State and National Crime computer systems. Enters inquiries into the National Crime Information Center, Washington Crime Information Center and Department Of Licensing systems and disseminates the information while staying compliant with all agency standards. Maintains the integrity of the agency and limits liability exposure by complying with local, state and federal laws when working with the public. Other duties required. (required duty statement) Education and Experience: High School Diploma or GED plus one year of Law Enforcement Dispatch experience. Must be in good standing with your current/past Law Enforcement position. Must be actively employed or a dispatcher within a year. Must be at least 18 years of age. Special Requirements: This is a position requires law enforcement dispatch experience. This position requires work on a rotating shift basis to include nights, weekends and holidays. This is a civil service position, Civil Service Rules and Regulations apply. Preferred: Bilingual English/Spanish Use of radios and multi line telephone Knowledge of Yakima County area and communities Equipment Used: Spillman Computer System; to look up in house information on subjects, businesses, vehicles, property and crime history for law enforcement purposes. Rapid Responder system, school safety Offender Watch, sex offender system Department of Licensing; look up vehicles and people not in our in house system ACCESS/WACIC/NCIC Systems; to query and enter people, orders, property and warrants in the state and national systems, inquire, view and disseminate criminal information Multi-phone and Radio systems; communication to and between the public and law enforcement Fax Machine; to receive and send sensitive information between agencies Printer; print information from State and Access systems TTY machine; used to communicate with deaf or mute subjects Recording Repeater; used to play back phone and radio transmissions Security cameras for Sheriff Office, schools and Precinct 3 Knowledge: Research / records experience; finding and pulling information on a daily basis Cartography experience (ability to read maps) Basic recordkeeping theories Office practices Skills (and abilities): Telephone skills and etiquette. Ability to multi-task Answering multi-line phone lines Understanding and retaining oral information Maintaining file systems Interpreting information received through computer entry Using computer and related software Communication, both oral and written, sufficient to exchange or convey information Maintaining composure in emergency situations "AN EQUAL OPPORTUNITY EMPLOYER" Minorities, Females, Protected Veterans and the Disabled are encouraged to apply. Yakima County ensures equal employment opportunities regardless of a person's age, color, creed, sensory, mental or physical disability, genetic information, marital status, national origin, political belief, race, religion, sex, sexual orientation, and military status, or any other protected status under federal or state statute. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish the information. Disabled applicants may request accommodation to participate in the job application and/or selection process for employment. Please contact Human Resources for further information. Yakima County is a qualified Public Service entity for the Public Service Loan Forgiveness Program. For more information, go to *************************************************************************** or contact your federal loan servicer. In compliance with the Immigration Reform and Control Act of 1986, Yakima County will hire only United States citizens and aliens lawfully authorized to work in the United States. Yakima County is an E-Verify Employer.

Coordinate communications to the cabin service agent team and management as well as updates / notifications between the the Client and employees. Ensures all data is recorded according to company procedures. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previous airport and/or customer service experience preferred. 3. Previous radio / phone dispatch experience desirable. 4. Previous supervisory experience preferred. 5. Must have good working knowledge of office environment software applications (word-processing, spreadsheet, data management). 6. Must be 18 years of age or older. 7. Must have a reliable telephone and transportation number. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Posses the tact to deal with all levels of situations, client representatives, employees and the public. 3. Ability to work from verbal and written instructions. 4. Ability to communicate in English clearly and concisely verbally and in written form. 5. Must be detail-oriented and perform with minimal supervision. 6. Must be able to handle multiple situations simultaneously. 7. Must have excellent radio/telephone skills. 8. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. 9. Must be able to lift, carry and/or hold up to 75 lbs. 10. Must pass pre-employment and random drug test. 11. Must complete a criminal background check. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Must be familiar with and abide by all Client/company regulations. 2. Work with Client Special Services Representatives to ensure all requests for services are met. 3. Pull assignments or work orders from computer, as needed. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Escalate issues to operations Manager Immediately. 8. Deal courteously and tactfully with fellow employees and passengers if necessary. 9. Communicate effectively with fellow employees. 10. Maintain all service transactions in Cabin Service tracking program (where available) or in the appropriate format for the location. 11. Create and generate reports of service performance in locations with the Cabin Service tracking program software or via manual performance logs. 12. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. 13. Maintain and distribute radios (where applicable). 14. Always complete the appropriate documentation and reports in thorough and timely manner. 15. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 16. Provide general information and directions to passengers. 17. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 18. Attend meetings and inservices as required. 19. Utilize appropriate communications channels and maintain records, reports and files as required. 20. Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible. 21. Identification badges must always be visible. 22. Adhere to company policies and procedures and participate in achievement of company objectives. 23. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 24. Perform other duties as requested.

**Company** Horizon Air **The Team** Our close-knit flight operations team orchestrates the daily operations of our airline, creating an airline people love from behind the scenes. Whether you're new to the industry or a seasoned pro, you'll use your expertise to create the situations that make guest experiences as safe and enjoyable as possible. You'll be at the heart of how our airlines will achieve its goals and enjoy the opportunities you'll have to create a long and satisfying career with us. **Role Summary** Exercise of 14 CFR Part 121 dispatch duties for preflight planning, release, and flight following of company aircraft for flights and routes as assigned within the route structure of Horizon Air. This is a union represented position. **Key Duties** + Dispatch Horizon Air aircraft operated under 14 CFR Part 121 rules in accordance with 14 CFR Part 121 regulations, Company Operations Specifications, and Company procedure collecting and disseminating information needed to plan and conduct flights safely. + Plan each flight departure with primary emphasis on safety, compliance, and efficiency. + Monitor and evaluate airport conditions, airways, communication facilities, and NOTAMs for flight release preparation, flight following, and operational control decision making. + Monitor information concerning to weather trends and airport conditions and anticipate changing conditions that affect aircraft operations. + Monitor progress of all flights governed under FAR Part 91 and 121. + Dispatch, delay, reroute, divert, and over-fly Company aircraft in accordance with applicable 14 CFR regulations and Company policy. + Brief flight crews on meteorological conditions, airways, MELs, NOTAMs, and information as required for safe and efficient completion of flights. + Brief flight crews and station operations regarding fuel and aircraft pay loads, aircraft conditions, and routings concerning aircraft operation. + Monitor dispatch systems for proper functionality and accurate data. + Other duties as assigned. **Job-Specific Experience, Education & Skills** **Required** + Valid FAA Aircraft Dispatcher's Certificate. + Sound working knowledge of applicable Federal Aviation Regulations, weather, and technical dispatch skills. + Ability to work a variety of shifts including nights, weekends, and holidays. + Ability to communicate in English. + High school diploma or equivalent. + Minimum age of 23. + Must be authorized to work in the U.S. **Job-Specific Leadership Expectations** Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. **Starting Rate** USD $25.39/Hr. **Total Rewards** _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. **Regulatory Information** **Equal Employment Opportunity Policy Statement** It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. **Government Contractor & Department of Transportation (DOT) Regulations** Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. **Apply by 7:00 PM Pacific Time on** 1/23/2026 **FLSA Status** Non-Exempt **Employment Type** Full-Time **Regular/Temporary** Regular **Location** Seattle, WA - Flight Ops **Job Locations** _USA-WA-Seattle_ **Requisition ID** _2026-18043_ **Category** _Corporate & Operations_

Job Description???? WE'RE HIRING: SERVICE DISPATCHER ???? ???? Seattle, WA | ???? $27-$32/hr DOE ✨ Be the heartbeat of our office - schedule calls, dispatch techs, and keep customers happy! Fast-paced, fun, and rewarding. ???? What You'll Do ???? Answer & schedule customer calls ???? Dispatch service technicians ???? Keep records organized & accurate ???? Provide updates with a smile ???? What We're Looking For ✅ HS Diploma or equivalent ✅ 1+ year dispatch or office coordination ✅ Strong communication & multitasking skills ???? Comfortable with Microsoft Office ⭐ ServiceTitan experience = BIG plus ???? Plumbing/HVAC knowledge helpful ???? Perks & Benefits ???? $27 - $32/hr (DOE) ???? Medical, Dental & Vision ???? 401k with Company Match ???? Paid Time Off + Holidays + Sick Days ???? Career Growth Opportunities ???? Friendly, supportive team culture ???? Join one of the fastest-growing service companies in the PNW! Hard work pays off here - come grow with us. ???? Apply Today with 2 Sons Plumbing, Electric, Heating & Air!

We are looking for a skilled Dispatcher to join our growing team at RUI and The Arcticom Group. The Dispatcher position is a very important link in our communication amongst the many moving parts. Ultimately responsible for our overall customer satisfaction; the dispatcher communicates with customers, suppliers, technicians, and many more, as well as coordinates the repair and maintenance functions with our field technicians, regardless of their location. Position Summary: * The Dispatcher acts as a communication point for urgent and non-urgent calls, receiving requests, transmitting messages, and tracking technicians. * The Dispatcher must be primarily an excellent communicator and able to remain calm and composed, especially in urgent situations. He or she must be able to multi-task, act, and execute inquiries with very little supervision. * The intent of dispatch is to enable different parties to communicate well, ensuring accurate and timely transmission of information. Essential functions: * Get to know the technicians, their personalities, abilities, and professionalism to ensure we send the right people. Communicate with all levels of organization, as necessary. * Take calls and Dispatch technicians to calls. * Dispatch occurs via email as well, both urgent and non-urgent, based on the customer's communication preference. Customer enters issue into their system and the email notifies the dispatcher, who then needs to log in to that customer's portal and "accept" the work order. * Dispatcher creates the job in current software, assigns to the appropriate technician, technician receives notification of job via handheld device. * Dispatcher to follow-up and ensure tech syncs the information back to main office regularly. * Dispatcher is responsible for calling back customer and setting expectations on technician ETA. * Responsible for providing technicians with PO's and processing vendor invoices into system accurately. * Purchase items for techs when vendor requires credit card purchasing. * Maintain the on-call schedule through technician feedback and distribute per union guidelines and timing. * Follow-up daily, on previous day's after-hour correspondence (emails, texts, emergencies, concerns, questions). * Support the technicians in the field by being a central hub of information: i.e., vendor issues, refrigerant leaks, parts ordering, repair of tech equipment, talk them through how to use a tablet, phone, or handheld communication device, coordinate contact with IT to reset technician functions, as needed. * Set up and introduce new technicians via software and systems, procedures, and expectations. * Set up new customers in software as a new customer (or a new location) for all states. * Companywide liaison with the Construction Team when technicians are needed on a project. * Provide credit apps for new customers and pass to accounting for approval. * Coordinate with technicians and assist with job quoting with appropriate markups. * Send out weekly incomplete reports to technicians, go through every service call we make and ensure its closed in timely fashion, not stuck on parts hold, follow-up, or incomplete beyond customer billing expectations. Knowledge, Skills, and Abilities: * Communication Skills: You will be listening and speaking to people via phone, often in some state of distress. Your ability to listen, speak plainly and communicate effectively will be necessary. * Ability to Multitask: Dispatchers often are moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need. * Problem-Solving Skills: You will need to be able to prioritize the most important situations and think quickly on your feet. Ability to think on your feet and differentiate levels of emergencies. * Ability: will need empathy and compassion, and the ability to keep calm in distressing situations. * Attention to detail. * Intermediate computer skills. * Ability to communicate with Technicians in the field to get the information to/from techs and customers. * Use discretion when conveying information from conversations with other technicians and customers. * Get details on the issue when taking the call - investigative skills/interview skills. * Keep the "Remember that the customer is always right" attitude when dealing with both inside and outside customers. * Ability to function and maintain a sense of calm demeanor in a high-pace, high-stress environment. * Knowledge of area/land local geography is highly helpful. Work environment: This job operates in an office environment. This role routinely uses standard office equipment such as computers, multi-line phones (and headset), scanners, photocopier, fax, cell phone, and filing cabinets. Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands, handle or feel; and reach with hands and arms, as well as view a computer monitor with near-field vision. This position requires the ability to occasionally lift office products and supplies, up to 40 pounds. Required education -High School education required or equivalent. Familiarity with MS Office applications is required. Required experience- Minimum 2+ years of Dispatch Experience in a fast-paced environment. Please note: The Arcticom Group conducts pre-employment drug testing, as well as a full background check and motor vehicle records report on each candidate before they are cleared for active duty. EEO statement: The Arcticom Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job DescriptionDispatch Designated Crisis Responder (DCR) Full-Time (32 hrs/week | 3x10s + partial shift) Mobile Crisis Outreach Team (MCOT) | Bellingham, WA Wage Range: $36.80 - $54.42/hour DOE Stabilize Moments of Crisis. Coordinate Immediate Response. Compass Health is seeking a qualified Dispatch Designated Crisis Responder (DCR) to join our Mobile Crisis Outreach Team (MCOT) in Whatcom County. This hybrid role combines clinical decision-making and frontline crisis coordination, offering a unique opportunity to help individuals and families receive timely, trauma-informed support. Schedule: Sunday-Tuesday | 9:00 AM - 7:00 PM Thursday | 9:00 AM - 11:00 AM What You'll Be Doing As the Dispatch DCR, you'll serve as the central point of coordination for incoming crisis service requests. You'll assess situations, triage by urgency and complexity, and assign team resources accordingly-while occasionally providing direct outreach and clinical support. Key responsibilities include: Receiving and triaging crisis calls from community partners and the public Conducting initial investigations to determine appropriate clinical response Assigning crisis cases to MCOT team members based on acuity, location, and capacity Evaluating individuals in crisis and determining whether involuntary detention is warranted Collaborating with law enforcement, schools, hospitals, and community agencies Providing limited in-person outreach services when necessary Ensuring all documentation and records are accurate and completed within required timelines Maintaining compliance with state regulations, WAC guidelines, and internal policies Who You'll Be Working With You'll join a multidisciplinary, mobile crisis response team that serves people of all ages experiencing behavioral health crises. The team delivers short-term, community-based support grounded in strength-based, culturally responsive, and recovery-oriented care. What You Bring Master's Degree (MA/MS/MSW) in a Behavioral Science-related field (required) Qualified Designated Crisis Responder (DCR) and Mental Health Professional (MHP) status under WAC (required) Minimum 2 years of direct clinical experience in behavioral health settings Knowledge of RCW 71.05 and 71.34 WA State Approved Supervisor Training (or willingness to complete) Current First Aid & CPR certification (or ability to obtain within 90 days) Valid WA State Driver's License, reliable vehicle, and insurance What You Share Strong knowledge of crisis stabilization, risk assessment, and involuntary treatment processes Ability to independently triage, prioritize, and act with urgency under pressure Excellent communication and coordination skills across diverse systems Comfort with high-intensity environments and complex clinical decision-making Experience with electronic health records and case documentation Commitment to culturally competent and trauma-informed care What We Offer We support our crisis response teams with flexibility, clinical growth, and comprehensive benefits. Medical, dental, and vision insurance at no cost to full-time employees 16 days of vacation in your first year 12 sick days, plus 1 wellness day annually 13 paid holidays (11 standard + 2 personal holidays) Professional development funds and paid education leave 403(b) retirement plan with up to 2% match after your first year Weekly supervision and robust clinical support A supportive, mission-driven team culture Note: Benefits are pro-rated for part-time employees. (“Automatic additional pay raises…” and “over 45 days off…” lines removed per your formatting preferences.) Why Join Compass Health? For more than 110 years, Compass Health has been the largest nonprofit behavioral health provider in Northwest Washington. From prevention to crisis stabilization, our teams deliver client-centered, community-based care across all levels of need. As a DCR, your expertise is central to our mission-and your leadership saves lives. Learn more at ********************* Apply Now and Be the First Response to Hope If you're ready to bring your clinical knowledge and crisis experience to a leadership-oriented dispatch role, we invite you to join our team. Compass Health is an Equal Opportunity Employer We are committed to building a diverse and inclusive workforce that reflects the communities we serve.

This position is responsible for day-to-day administrative duties of the City's public transit system. The transit system provides safe, efficient, and accessible transportation to the Pullman community. Full service Schedule: Monday & Tuesday - Off Wednesday & Thursday - 1:30pm - 6:00pm Friday - 11:30am - 5:30pm Saturday & Sunday - 3:00am - 5:30am Reduced Service Schedule: Monday & Tuesday - 1:30pm - 4:30pm Wednesday & Thursday - off Friday - 11:30am - 4:30pm Saturday & Sunday - 3:00am - 5:30am CLASSIFICATION SUMMARY: The Transit Dispatcher oversees and monitors the daily activities of the transit system. Opens and closes the system, ensures adequate drivers are available for work, schedules replacement drivers and bus washers when needed, and coordinates vehicle cleaning and maintenance. This position reports to the Transit Administrative Supervisor who assigns specific tasks and responsibilities. ILLUSTRATIVE EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for the daily start-up and shut-down procedures of the transit system. Coordinates the daily assignments of drivers and vehicles. Ensures vehicles and drivers are available to meet service needs. Assures scheduled drivers arrive on time, leave on time, and are fit for duty. Reports violations of safety rules or operational procedures to the Operations Supervisor or Transit Administrative Supervisor as applicable for further investigation. Coordinates vehicle availability for repair, cleaning and fueling with bus washers and ERD; ensures drivers inspect vehicles prior to the start of service; reports any irregularities to the Operations Supervisor. Documents reports of needed repairs or damage to vehicles, and reports these to Operations Supervisor, and/or Senior Bus Washer. Monitors two-way radio; sends and receives messages; authorizes route changes to drivers in cases of inclement weather, unsafe operating conditions, road construction or other unique situations affecting delivery of services. Contacts police, fire and ambulance in emergency situations. Provides for replacement vehicles or drivers when needed due to accidents, breakdowns, or other unforeseen emergencies, Answers questions and schedules rides for the Dial-A-Ride service. May investigate accidents and report findings to Training/Safety Officer. May assist Operations Supervisor and Transit Administrative Supervisor in the evaluations of drivers, bus washers, and customer service representatives. Although not the immediate supervisor of either Transit Drivers or Bus Washers, the Transit Dispatcher does direct the safe and effective performance of those employees at work during their shift. This will include corrective discussions over the radio and face-to-face, to ensure the immediate safe and proper performance of duties, as well as recommendations to management for further corrective or disciplinary action. Makes "post-accident" and "reasonable suspicion" determinations for drug and alcohol testing, transports employee to collection site following “post-accident” determinations as well as “reasonable suspicion” determinations in the absence of the Operations Supervisor, Training/Safety Officer, Transit Administrative Supervisor, or Transit Manager. Coordinates special events such as football game-day service, 4th of July service, City Tour, etc. Drives buses or vans when needed; answers telephone and provides information to the public on the fixed route and Dial-A-Ride services; schedules Dial-A-Ride rides; performs a variety of office tasks to assist in transit operations including, but not limited to, writing news releases, general correspondence, tracking systems fixed assets, reporting vehicle usage, system ridership, schedules drivers, processes system's lost and found, and scanning/shredding of archive material as part of the City's records retention process. May assist the Transit Manager in collecting transit fares. Attends work on a regular and dependable basis. Interacts in a professional and respectful manner with city staff and the public. OTHER JOB FUNCTIONS: Perform other tasks as assigned. TOOLS AND EQUIPMENT USED: (For a detailed list of tools and equipment used, please refer to a current position description.) Paratransit van, bus, or car. Fuel pumps; wheelchair lifts; power washer and hand tools used in the maintenance of system's vehicles; phone; IBM-compatible computers and software; copy machine; fax machine, two-way radio. WORK ENVIRONMENT: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) While performing the duties of the job, the employee primarily works in an office environment. The employee occasionally performs the duties of a transit driver and is often required to sit for extended periods of time. The employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals. The employee must occasionally lift and/or move up to 50 pounds. This is a safety-sensitive position and is subject to random drug and alcohol testing as a condition of employment. The noise level in the work environment is usually quiet while in the office, or moderately loud when in the field. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. FLSA Classification: Non-Exempt Adopted: Revised: 6/16 City Paid Benefits Include: 3 Insurance plans to choose from - Plans with deductibles as low as $200; high deductible plan includes employer sponsored contribution to Health savings account. Vision & Dental Insurance for employee & all dependents $15,000 Basic Life & Accidental Death & Dismemberment insurance Short Term Disability Insurance PERS2 or PERS3 Retirement Employee Assistance Program Elective Benefits Include: Deferred Compensation Additional Life & Spouse Life Insurance Discounts on Parks & Rec Membership Discounts on Life Flight Membership Long-term care insurance Requirements SELECTION FACTORS: (Applicants will be asked to describe their previous experience and training for each of the following selection factors. These factors will be the basis for selecting the most qualified applicants to be interviewed. Candidates selected for employment must satisfactorily demonstrate possession of these factors during a prescribed probationary period, and afterwards, for continued employment.) Knowledge of: Current policies and operational procedures of the transit division. Office-related work and/or the ability to learn office-related tasks. Ability to: Establish and maintain effective working relationships with supervisors, co-workers, and the public at large. Safely operate transit buses and vans. Effectively schedule, assign, and coordinate the work of operators and bus washers. Attend work on a regular and dependable basis. Operate a two-way radio and remain calm in emergency situations. Acquire and maintain a valid CDL, Class B, with Passenger Endorsement, and NO Airbrake Restriction. Work varying hours (i.e. 6:30 a.m. to 3:00 a.m. and on Saturdays) and perform the essential functions of the job. MINIMUM QUALIFICATIONS: (Persons applying for a position of this class should have any combination of the following experience and training.) Minimum qualifications include: A clean driving record and six months of clerical experience; Must be able to obtain a CDL, Class B, with Passenger Endorsement, and NO Airbrake Restriction; Demonstrated public relations skills; Excellent attendance record; Ability to communicate effectively in English; Demonstrated computer skills, including Microsoft Excel and Word; Must be able to work all shifts, including weekends. Salary Description 5 step plan $28.34 to $34.45

You will evaluate customer calls and match the right technician to every job. Key sub tasks • Learn the business and learn how to prioritize the most urgent customer calls. • Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field. • Record and report the service calls. • Participate in training so that you grow and develop as a professional. • Update customers throughout the day on the technician's progress. Skills and experience If you can achieve the above and you find it fun and challenging - you have just the right amount. What we offer • Our top performers are among the highest paid in the South Sound. • Medical Insurance -- we pay 100% of your insurance premiums for health, dental, & vision • The newest technology in the industry • 401k Plan • A family. This is last on the list because it's most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You'll come to love our company outings, and you'll build life-long friendships at Capital. Learn more about us If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Capital Heating & Cooling by visiting ********************************* When you're ready, please follow the directions to apply for this position. Equal Opportunity Employer

West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Service Dispatcher to join our team. COMPENSATION: $23.00 to $32.00 per hour - Depending on Experience Work Hours: Monday - Friday; 8:30am to 5 pm BENEFITS: * Highly competitive wages * Health, Dental and Vision insurance - 100% paid for the employee by the employer * PTO- This is based on hours worked .25 multiplier per hour/52 hours * Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day * 401 k - After 1 year eligible up to 4% match * Direct Deposit Job Title: Service Dispatcher Primary Job Function: Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on call schedule for service technicians. Maintain customer database with current information. Clear and concise communications with department managers, employees and company customers, including keeping customers appraised as to company schedule and requested lead-times. Prepare service invoices and timecards for processing. Required Qualifications: * Advanced customer service skills. * Ability to multi-task * Organized * Geographical knowledge of service area or map reading skills * Knowledge of industry is recommended but not required * Computer skills * High school diploma or general education degree (GED) * Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Preferred Qualifications: * Working knowledge of HVAC industry * 3+ years HVAC Dispatcher experience

At R&R Heating & Air Conditioning, we believe comfort starts with exceptional service-and that begins with you. As the Customer Dispatch Coordinator for our Commercial Division, you are the first point of contact for our clients and the central hub that keeps operations running smoothly. You'll manage customer communications, schedule and dispatch technicians, support project managers, and maintain a professional and welcoming front-office presence that reflects R&R's mission: "Improving lives. Pushing the boundaries of what's possible." You are the voice and face of R&R for many of our commercial partners, ensuring every interaction is handled with integrity, trust, and positivity. Key Responsibilities: Customer Relations & Front Desk * Greet visitors, vendors, and clients in a friendly, professional manner. * Answer incoming calls, emails, and inquiries, routing them to the correct department. * Provide prompt, courteous assistance to commercial customers regarding service requests, scheduling, and project updates. * Maintain a clean, organized, and welcoming front office environment. * Represent R&R's brand values and professionalism at all times. Dispatching & Scheduling * Coordinate daily dispatch of commercial service technicians and field teams. * Prioritize, schedule, and assign calls based on urgency, technician skillset, and location. * Communicate job details, parts availability, and status updates to technicians and project managers. * Monitor job progress through ServiceTitan (or other CRM) and adjust dispatching as needed. * Maintain accurate records of work orders, service tickets, and customer interactions. Administrative & Operational Support * Assist with project documentation, permits, and job tracking for the Commercial Division. * Support billing and timecard accuracy by verifying technician hours and job completion data. * Coordinate with Purchasing, Warehouse, and Service teams to ensure materials and schedules align. * Track warranty information, callbacks, and recurring maintenance schedules. * Contribute to weekly department meetings and process improvement initiatives. Qualifications & Skills * 2+ years of dispatching, scheduling, or administrative experience (HVAC or construction preferred). * Excellent customer service and communication skills-both verbal and written. * Strong organizational and multitasking abilities with attention to detail. * Proficient in Microsoft Office Suite and CRM software (ServiceTitan experience a plus). * Professional demeanor and a positive, team-oriented attitude. * Ability to remain calm under pressure and adapt to shifting priorities. Core Competencies * Integrity: Acts with honesty, respect, and consistency. * Accountability: Owns outcomes and follows through. * Teamwork: Collaborates across departments to solve problems. * Positivity: Brings energy and optimism to every interaction. * Trust: Builds confidence with customers and co-workers through reliable communication. Work Environment * Office-based with frequent communication to field staff and customers. * Fast-paced environment requiring flexibility and quick decision-making. * Business-casual professional setting; serves as first impression of R&R for walk-ins and calls. Salary Description: $21-$25/Hourly DOE

Job Description Customer Dispatch Coordinator - Commercial Division At R&R Heating & Air Conditioning, we believe comfort starts with exceptional service-and that begins with you. As the Customer Dispatch Coordinator for our Commercial Division, you are the first point of contact for our clients and the central hub that keeps operations running smoothly. You'll manage customer communications, schedule and dispatch technicians, support project managers, and maintain a professional and welcoming front-office presence that reflects R&R's mission: “Improving lives. Pushing the boundaries of what's possible.” You are the voice and face of R&R for many of our commercial partners, ensuring every interaction is handled with integrity, trust, and positivity. Key Responsibilities: Customer Relations & Front Desk Greet visitors, vendors, and clients in a friendly, professional manner. Answer incoming calls, emails, and inquiries, routing them to the correct department. Provide prompt, courteous assistance to commercial customers regarding service requests, scheduling, and project updates. Maintain a clean, organized, and welcoming front office environment. Represent R&R's brand values and professionalism at all times. Dispatching & Scheduling Coordinate daily dispatch of commercial service technicians and field teams. Prioritize, schedule, and assign calls based on urgency, technician skillset, and location. Communicate job details, parts availability, and status updates to technicians and project managers. Monitor job progress through ServiceTitan (or other CRM) and adjust dispatching as needed. Maintain accurate records of work orders, service tickets, and customer interactions. Administrative & Operational Support Assist with project documentation, permits, and job tracking for the Commercial Division. Support billing and timecard accuracy by verifying technician hours and job completion data. Coordinate with Purchasing, Warehouse, and Service teams to ensure materials and schedules align. Track warranty information, callbacks, and recurring maintenance schedules. Contribute to weekly department meetings and process improvement initiatives. Qualifications & Skills 2+ years of dispatching, scheduling, or administrative experience (HVAC or construction preferred). Excellent customer service and communication skills-both verbal and written. Strong organizational and multitasking abilities with attention to detail. Proficient in Microsoft Office Suite and CRM software (ServiceTitan experience a plus). Professional demeanor and a positive, team-oriented attitude. Ability to remain calm under pressure and adapt to shifting priorities. Core Competencies Integrity: Acts with honesty, respect, and consistency. Accountability: Owns outcomes and follows through. Teamwork: Collaborates across departments to solve problems. Positivity: Brings energy and optimism to every interaction. Trust: Builds confidence with customers and co-workers through reliable communication. Work Environment Office-based with frequent communication to field staff and customers. Fast-paced environment requiring flexibility and quick decision-making. Business-casual professional setting; serves as first impression of R&R for walk-ins and calls. Salary Description: $21-$25/Hourly DOE

Job DescriptionSalary: 21.00-25.00/hr The Drain Doctors is a family-owned business with over 20 years experience in plumbing and drainage repair, maintenance and service. We are growing quickly and adding team members who are looking for the opportunity to grow with us, guided by our Company Values: Transparency, Humility, Integrity, Collaboration and Growth Mindset. We are looking for a collaborative, proactive and creative person to join our team in a newly established Dispatch Role- answering phones, entering customer information, and coordinating and scheduling technicians. This role is the central communication link between customers, technicians, and management. The ideal candidate will have strong organizational, multitasking, and customer service skills, proficiency in (or strong aptitude for learning) Service Titan dispatch software, and the ability to handle emergencies effectively to ensure efficient workflow and customer satisfaction. Job Duties Answering Phones & Scheduling Service:Receive and prioritize incoming customer service requests and efficiently schedule technicians to keep field personnel on the move and generate revenue. Technician Coordination:Assign jobs to technicians based on their location, skill set, and current workload, ensuring optimal route and efficiency. Learn your technicians likes and dislikes, closing ratios, licenses, communication skills and more to help them be successful. Customer Communication:Respond to customer inquiries, schedule appointments, provide updates on technician arrival times, and manage customer complaints or concerns. Record Keeping:Help set the field team up for success by taking detailed service call notes, accurately entering work orders, and maintaining customer database in Service Titan dispatching software. Emergency Management:Handle urgent service calls, prioritize jobs effectively, and manage technicians during emergencies. Liaison:Facilitate communication between customers, sales team (estimators), field technicians, and management to ensure seamless operations. Reporting:Understand and help to generate daily and weekly reports for management on key performance indicators and job progress. Desired Skills & Qualifications Organizational Skills:Strong ability to multitask, handle multiple callers, organize and prioritize tasks, and manage a busy schedule efficiently. Communication:Excellent verbal and written communication skills for interacting with customers and technicians. Software Proficiency:Experience using dispatching and customer relationship management (CRM) software - Service Titan experience preferred. Problem-Solving:Ability to calmly and effectively resolve issues, conflicts, and unexpected situations. Customer Service:A commitment to providing exceptional customer service and building positive relationships. Mechanical Aptitude:A foundational understanding of plumbing and drainage services and terminology will be beneficial for informing customers and understanding and guiding work performed by technicians, training is available. Job Requirements Full-Time Shift AvailabilityMonday through Friday: 8:00 am - 4:30pm Compensation:$21-$25 per/hr. (DOE) Benefits:Health/Vision/Dental, Simple IRA, PTO, Sick Leave.

Community Assisted Response & Engagement (CARE) is seeking applicants to answer our non-emergency and emergency 911 telephone lines. A competitive applicant would possess strong multi-tasking skills, knowledge of counseling, crisis management, the legal system, and social service agencies and the services they provide. These skills combined with extensive on the job training would be used to perform daily job duties and resolve most work problems. Contacts are primarily with the public via telephone for the purpose of responding to emergency and non-emergency requests for assistance and information. * Receive incoming calls and text messages from the public concerning emergency police, fire, or medical service needs or non-emergency assistance requests. * Screen calls to determine the need for assistance, proper routing, and response to calls. Transfers calls to the non-emergency queue, radio dispatchers and other appropriate agencies or personnel. * Generate emergency and non-emergency calls for service using a Computer Aided Dispatch system. * Interview callers; complete case/criminal reports and issue case numbers. * Responds to requests, including from people who may be hearing impaired, Deaf, deaf-blind, speech impaired, and/or who may communicate via limited English. * Monitor several applications specific to call taking and dispatching. * Re-contact callers who were disconnected or who were unresponsive during initial communications. * Provide general information to callers including availability of services, jurisdictional limitations, program information and referral to appropriate departments or agencies. * Demonstrate techniques in conflict resolution, mediation and negotiation, working in a high-pressured, and structured environment. This description was prepared to indicate the kinds of activities and levels of work difficulty required of positions in this class. It is not intended as a complete list of specific duties and responsibilities.Verifiable education, training, and experience in general office and telephone communication functions and activities, demonstrated ability to access and accurately input information into appropriate computer system programs; and a minimum of six (6) months' experience providing customer service in a high volume, fast-paced, high stress environment (or a combination of education, training and/or experience which provides an equivalent background required to perform the work of the class). Work Environment and Physical Demands: * Work overtime, nights, evenings, weekends, and/or holidays. * Work is performed in a busy 24/7 call center environment, confined to immediate work area, and requires continuous staffing. * Work involves sensitive contact with members of the public via telephone, who are in crisis. * License, Certification, and Other Requirements: * Completion of training requirements to handle emergency and non-emergency functions as it relates to processing calls, administrative duties, referrals, and other duties assigned. Position Requirements: * Must be available to work mandatory overtime assignments as required. * Must be available to work a variety of shifts. * Applicants must take a keyboarding test, a work-related multi-media performance test, and complete a background check. Entry-level dispatchers are start at $83,144.16 per year plus an excellent benefits package that includes medical, dental and vision. The Full Salary Range (step 1-5) for this position is $39.82, $41.32, $42.77, $44.49, $46.21 per hour. Upon successful completion of an extensive and intensive training program, employees in this classification may compete for promotional opportunities to 9-1-1 Emergency Comm Dispatcher II; 9-1-1 Emergency Comm Dispatcher III; and 9-1-1 Emergency Comm Dispatcher Supervisor. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** This hiring process involves a criminal background check of conviction and arrest records in compliance with Seattle's Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information. Who may apply: This position is open to all applicants that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.

Job Description Dispatch Operators are responsible for answering phone calls for Pacific Security and directing callers to the proper personnel, as well as real-time monitoring of clock-ins/outs, site tours, addressing technical and operational issues, and maintaining high standards of quality control. This position plays a critical role in verifying site coverage, responding to emergencies, and ensuring compliance with company protocols and client expectations. SHIFT TIME: SATURDAY\SUNDAY DAY SHIFT-- 8AM-4PM Essential Functions: Amtelco Receiving and categorizing phone calls to Pacific Security through our Dispatch software. Routing calls to appropriate personnel when required. Callers may include: Employees who are requesting assistance related to their time clock or site duties, providing information related to their attendance, have administrative questions or issues, etc. Clients with requests related to their existing services. People who wish to contract our security services. People who are seeking employment with Pacific Security. People who are not employees or clients with questions or complaints related to our services. Celayix Perform routine functions related to employee requests for time clock management or attendance issues. Monitor email notifications of any missed clock-ins/outs in real-time. Process missed clock in/outs If the guard verified onsite, clock guard in or out, make note in employee file. If actual time at site deviates from schedule, make site open for unworked portion. If guard unverified, open shift, make note in employee file, communicate to Operations team details of open shift. Process call offs Open shift, make note in employee file, communicate to Operations team details of open shift. Troubleshoot technical app issues with guards. Mobileo Monitor email notifications from system. Contact guards when tours are not being done and or buttons not being scanned. Communicate to Operations when button or tour issues are identified. Respond to Emergency Alerts promptly. Unlock employee accounts as requested. Other duties as assigned. Minimum Qualifications: Ability to effectively communicate, both spoken and written Experience working with timekeeping, scheduling, and operations systems Thorough and detail-oriented with keen observation skills Ability to react calmly and professionally in emergency and high stress situations Sound judgement and decision-making skills Education: High School diploma or equivalent. Certificates, Licenses, Registrations: None Work Environment: While performing the duties of this job, the employee is regularly exposed to office equipment such as computers, copy, and fax machines. The employee is rarely exposed to outside weather conditions. The noise level in the environment is usually moderate. Physical Demands: While performing the duties of this job, the employee is regularly required to sit; use hands to finger, type or handle and reach with hands and arms. The employee is occasionally required to walk or stand. The employee is seldom required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds. Mental Activities: While performing the duties of this job, the employee is regularly required to use critical thinking and decision-making skills. The employee is also required to use interpersonal and leadership skills. Powered by ExactHire:189549

The Dispatch Supervisor is responsible for leading a team of dispatchers to ensure that pick-up and delivery tow times meet the Service Level Agreement between IAA and providers and that paperwork is completed fully and accurately to maximize payments received for services. 2 years related work experience Strong analytical and organizational skills Experience in the equipment rental or construction industry and/or related field preferred Positive attitude Professional and clean appearance Able to communicate effectively Computer Literate Proficiency in MS Office Suite; Outlook, Word, Excel, PowerPoint Clean DMV & drug screen required Travel up to 25% of time Typical Field Office Environment Careful monitoring of our driver performance, equipment performance, business volume, and managing related costs Responsible for providing efficient and timely pickup/delivery tow service Distributing assignments and deliveries to drivers Reviewing driver logs and timecards Maintaining driver files Communicating driver problems to management Dispatcher/Customer Support training and oversight Other duties as assigned per business needs

Full-time Description We're pleased to announce an opportunity for the position of Transportation Dispatcher within the Transportation Department. Dispatches/Interviews passengers to schedule appropriate transportation needs. Answers sensitive customer inquiries. Recruits, trains, evaluates, and provides supervision to 10-20 volunteer drivers in the Tri-County area. Ensures compliance of contract requirements. Compiles and prepares for review and distribution of various reports and documents. Works independently and abides by confidentiality requirements. Benefits Information Medical and Dental insurance options for employees and families Vision and Life insurance as well as other auxiliary insurance options 403(b) retirement plan with up to 6% matching contribution Health Savings Account and Flexible Spending Account options 8 hours paid vacation per month during first year of employment 8 hours paid sick leave per month Eleven paid holidays per year *Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Salary Description Offered At Wage Range: $18.23-$19.71